Club Wyndham Reviews

First of all, Wyndham deserves 0 stars!!! I can't express this enough. I have been going to my timeshare for literally my entire life. My grandparents bought it in 1975. Wyndham shows up to manage the property in 1998 and maintenance fees start to rise yearly yet repairs and upkeep were still at a minimum. As the years went on, things were status quo, and minor repairs were done, more like band-aid repairs. Come to present day and they backed out completely to declare bankruptcy and void the deeds of all that purchased and owned. Approximately 1700 owners! The only option we were given was to buy into their points program at a cost of $38,000 or lose everything. Extortion at its finest!

Wyndham’s sales process is built on lies, half-truths, and manipulation. The offers, benefits, and flexibility that were promised to me were never delivered, and once the contract was signed, Wyndham made it very clear that nothing the salesman said actually mattered. During the presentation, I was promised specific perks, protections, and assurances about how ownership would work. Those promises were the sole reason I agreed to join. After signing, I quickly learned that those “offers” either did not exist, were grossly misrepresented, or were conveniently excluded from the fine print. When I reached out for clarification, I was met with deflection, scripted responses, and denial that those promises were ever made.

We absolutely love Smugglers’ Notch and have been coming here for 15 years. We are RCI members, and Smugglers’ Notch is our home resort. It truly feels like a second home, and the resort itself is the reason we continue to return year after year. When we originally signed up years ago, the sales team was professional, patient, and respectful. They understood that this was a large financial commitment and gave us the entire week of our vacation to think it over, ask questions, and make a decision at our own pace. That experience made us feel comfortable and confident in committing.

High pressure sale tactics, overly aggressive to nonchalant front desk personnel. Constantly changing information and then ask frustrated customers, "Who told you that," as if they will do something about it. Ridiculous, I feel manipulated.

High pressure sales tactics. False promises, lie after lie. You have points that's more than enough. They continue with lies to get you to buy more. Each visit to a resort, they pressure you to go to owners update, however, it is not an update, it's a sales tactic. I'm going to find a way out. I would never recommend buying at Club Wyndham.

Doing fraud in partnership with RCI. I had 140k point with RCI. Booked a vacation which needed 77k points. They used my Wyndham points even from future years without informing me or asking my permission

This is the biggest bait and switch out there. Stay away!!! I was told one thing in the sales meeting. I didn't read the fine print at the contract. That's on me. I believed the salesperson. As always, buyer beware.

STAY AWAY! Don't buy into their lies!!! If I could not give a star at all, I would. They deserve nothing. My parents have been VIP owners since 1995, with over 1 million points. We go to Branson 2x a year for family trips. The idea was for my parents to give this to us children when they graduate from this life. I don't ever want this. Our most recent experience has proven this "trustworthy, honest, God Loving" company is nothing but lies, fraud, and extortionists. We were told we would get $150 gift card for attending a presentation. No hard sales anymore, just a 30 min movie and to fill out a survey. Fine. We went. We paid the $0 fee to "reserve" our gift card. We went to the presentation.

Terrible, you switch rooms, they say they're gonna give points back for that room. They don't give you points back for that room. Checked out of that room, and they say you checked out two days later and won't give your points back.

BEWARE!!! Oct. 10th 2025 I attended a presentation in New Orleans. My experience was not a good one. During my one on one breakout I explained that I did not want a to do a hard pull. Because I was in the process of a major purchase. Hannah the team lead did a hard pull anyway after clearly stating it was not a hard pull. Sad because I was interested in purchasing the two year plan. The properties are very nice! But Very unethical practices for sales...

What we were told before signing is not how things go. Converting points cost you money. When I called they kept transferring me to someone else. What they portrayed and the way things are, are like night and day. I am currently trying to find a way to get out of this BS contract.

I’ve emailed these people so many times to request cancellation of timeshare contract. The day we went to the visit, they explained how the timeshare works and the opportunities of travel they offer. At the time of the visit we (my partner and I) told them how we wasn't working. My partner is a stay home mom and I don’t have a steady job. Once I explained our situation, they mention to look at it as a business option.

We were talked into purchasing this package and were told that we had seven days to cancel. After reviewing the information regarding the locations and the fees involved with the so called 3 nights stay we were not happy with the options of hotels and we were told that these locations were pet friendly as we always travel with our two dogs. Trying to cancel this was a nightmare! We were told that we were too late to cancel?! Rude and unprofessional. Why would you want people to be unhappy with a choice for a vacation?! These people are only after your money and to deceive you about the vacation you are supposedly going to receive.

It is virtually impossible to get out of this. We inherited it from my wife's parents and no longer want it. But they make it impossible to even give it back for nothing. They say the exit program is just not available right now and they don't know when it will be. And there is no one else to talk to about it. It's not a good deal - no one should buy this.

The worst customer service ever! No one to talk to when you need help but every one to talk to when they want you to take a tour. This is an email I wrote in which no one has responded or could help. "Good morning! My name is and dealing with Club Wyndham recently has been a nightmare. In the past I had no problem up until now. I recently came down to vacation and made the worst mistake of my life and that was agreeing to take the Club Wyndham tour. I was treated horribly, tricked, and money taken out of my account and now that I am trying to get in touch with someone, it is impossible. Glad I did not sign up for ownership.

We did a tour and spiel in Honolulu, HI. B, the person that represented your company handled us really well. The experience in general hasn’t been good since the start. I received a call to come to HI to discuss a potential investment. There were no calls made until late September about the trip. Numerous calls were made out with no calls being returned. Due to no return calls, an Airbnb was booked in July for the trip. It ended up that now 2 places were made due to the inconsistency. Airbnb wasn’t able to be cancelled. We attended the Seminar per request. We told them our experience and “I’m sorry," was all continuously said. It was two hours and when we were presented the offer, we told them we weren’t interested and wanted nothing to do with it. Enzo was speaking with us and he became irritate. Threw a big attitude. Threw a pen and flipped us off behind our backs. Katie copped an attitude when we left also. It’s sad you have people like this that work for your company.

Just checked in for a 3 night stay. Was charged $111.00 for housekeeping upfront. I asked if room will be cleaned and was told NO. What the hell did I pay for? I was told its in my reservation agreement. Regardless they are charging for something Im not receiving. In true Wyndham fashion when you check in you then have to go to the concierge desk to "complete your check in", which is just a way to pressure you into going to a time share demonstration.

We sat through 2 hrs and 40 minutes of their sales pitch. High pressure redefined!. The worst part about was the fact that we supposed to get a 200 dollar digital visa card that we never received. The girl that was supposedly issuing this had her boyfriend or associated scammer setting at her desk with her. They were responsible for issuing the card, but we didn't receive it. They could never provide proof of it being emailed to me. Only a copy of it being redeemed. I didn't have a digital wallet set up! I'm done with Wyndham forever. And we had previously always stayed in Wyndham hotels before this scam happened. I wouldn't recommend them to anyone. Ronald

My number one issue that no one discusses is that Club Wyndham does an extra hard inquiry on your credit. It took my credit score which I worked so hard for down 30 plus points... I was so upset it's ridiculous! I have not received the 6 flag ticket.. No effort is put into straightening me out.. Wish I never stopped to hear what was being offered. My advice is to keep walking...

Have called and emailed them several times over a cock roach on my pillow, they are unable to refund me and of my money due to hotel saying they can't refund anything because I put a bad review on them. Hotel manager offered to move me 3 hours before checking out, then 20% but, after review both parties said no refund for the review. Want to wake up with cockroaches stay with one of their hotels.

At a sales presentation in Wyndham’s Atlantic City property, I was told that Travel & Leisure was changing the maintenance fee computations to their prediction of fee increases for the next 10 years, then dividing the total by 10, and that would be your fee for those 10 years. For me, that would almost double from $9000 a year to $17000 a year. When I announced that I would sell or turn in my timeshares, I called Certified Exits, and learned they would not allow me to turn in 5 of my 6 properties. Tyler, a manager, presented me with an offer to buy into Access, for 31k, and they would “trade” my La Cascade points to Access, a useless program that allowed me to book reservations a few months earlier. This, he said with a straight face, would reduce my future fees.

Here is what I suggest to you if you reading this after you purchased a timeshare contract with Wyndham.

My stay at this Wyndham hotel was nothing short of a disaster. From the moment I arrived, it was clear that management does not care about guests or basic hospitality. The room was dirty, the staff was rude and unhelpful, and the overall environment felt neglected and unsafe. Customer service was practically nonexistent—every request was treated like an inconvenience. The amenities advertised were either broken, unavailable, or completely misrepresented. For the price I paid, I expected at least cleanliness and professionalism, and I didn’t get either. And there was hair on the bed when me and my best friend came back. asked to change rooms we got changed but no body decided to apologize or anything. horrible. I would never recommend this hotel to anyone. Save your money, your time, and your sanity, and stay somewhere else.

I experienced what I believe was a sophisticated and intricately planned sales scheme that is carried out with masterful precision over the course of my whole stay. I booked a room at one of their resorts in Georgia and was confirmed through Airbnb, which I suspect may have been a phony trap listing, though the host was well reviewed, a business, though not an actual person. Arrived to find that there was no record of my reservation, even when I showed my receipt with name, dates and confirmation number.

Liars and crooks! When we (stupidly) agreed to the presentation we were told there would be no high pressure sales (yeah right). The lady who suckered us in to listening to it told us up front that Alaska and Iceland weren’t available options. When we were talking with our representative and his manager we indicated those were our 2 top destinations- neither one told us they weren’t available! I also asked what happens to the timeshare when I die (I don’t have any next of kin) and was told that it “goes with me” (it’s cancelled). Another lie! We tried to end the presentation after 2:45 min but they wouldn’t stop! We eventually just got up and left. Supposedly we get a week vacation for listening but I’m afraid to use it!

Very high pressure. That little 2 hours review was over 10 hours by the time we left. We were exhausted and just wanted to get out of there. It is a terrible scam in every way. Even when we stay at one of the resorts, we were booted from our room to a lower grade room. I asked the people that got out 1st room and they said they just went to the desk and asked for a nice room. and paid for it for the next day. We had to move 2 families out to a lower room since someone was paying cash for our original room. Also, should you die, well, your family and kids inherit the contract so never give that to them. We paid over 64k on a 72k balance over 3 years. The principal went down by 7,000.00. Beware and run, better not to even take the freebie and run like they advertise, I saw several people get mistreated by trying to do that.

I’m honestly so disappointed in Club Wyndham. I signed up for one of their promotional offers and was genuinely looking forward to the experience. Unfortunately, due to a family emergency, I had to reschedule. I spoke with a representative who reassured me it would be fine to move the date. Later, I received a call from Linda, who said I had missed the appointment but could still reschedule (which I appreciated). During that call, we discovered the first agent accidentally listed my first name instead of my fiancé’s, even though everything else was correct. We fixed it and got rescheduled for the following Sunday — or so I thought.

These liars don't even deserve one star. Every high-pressure sales pitch is a mound of dishonesty. Dogs allowed during the sales pitch, not so in reality. You can re-sell if you're not satisfied: again a complete lie. They have stolen $150K from us, and the maintenance fees just keep going up, up, up, up. Horrible company that exists only on lies. They deserve bankruptcy!

Never do business with these fraudsters. My girlfriend who was already a client was "REFINANCED" and told her new total payment was going to be $480 a month combined with the lower rate, has now found out she has been given an entirely NEW new debt and loan for $480 a month ON TOP of her already $300+ per month. This whole thing is fraud and after brow beating and lying to her for hours they drag her into a room and say "on camera" her payment is $480...like that is proof. These people are liars and frauds and we are not going to allow this to stand. Never ever do business with these people. This is really sick folks. These people are criminals.

Them because of this, not being able to get points for every room. You book, it should not be a limit per day.

My wife and I had a terrible experience at Club Wyndham Bonnet Creek during what was supposed to be a quick 45-minute “owner update.” It turned into a 3-hour bait-and-switch sales pitch that ended with an unauthorized credit card application in my name. We met with Aga **, Stefano **, Lawrence **, and Mariana **. They claimed a credit check was required to “update” our ownership but promised it would be a soft pull with no impact on my credit. The next morning, I woke up to an alert saying “Congratulations on your new Barclay credit card.” I never applied for that card.

My husband and I were approached by Wyndham representative in September 2025 promising us 9 days free stay at any Wyndham location and $50 AMEX gift card if we attend one of their seminars. We went to 2 hour presentation where high deceptive sales tactics were used to pressure us to purchase membership. We politely declined. One year offer was quoted for $67,200 with a 30% deposit. After we declined that, the sales manager returned with $34,000 offer. It was like buying a car the tactics they used. We declined membership. We received a $50 gift card.

Stay as far away as possible, high pressure, big promises, lots of lies. By the time you get info to see everything online contract number it’s to late. If you are even consider record it. Otherwise you're left holding the bag.

We were approached by one of the representative at SeaWorld to tour their facility and get seven nights for free. We did the tour which was originally promised to be one hour. It ended up being 4 1/2 hours. They were ridiculously pressurizing us to buy their program. When we say no to the last person he got really really mad and said, "You guys just wasted my time." Ever since I have given them my phone number I have been getting spam calls at least 10 to 15 a day. This is nothing but a SCAM

Promises, promises, promises. They are a joke. Don’t get lied to. It’s better off if you just don’t even go there. They tell you one thing and then give you something else. I am out of Phoenix, Arizona.

I have been contacted by Preferred Guest Resorts, receiving two calls a day, six days a week for the past two months. These calls started after I stayed at a Wyndham Resort, and it has turned into outright harassment. They use disguised phone numbers—often showing local area codes—to trick you into answering. I have politely requested every time to be removed from their call list and made it clear that I am not interested, yet the calls have increased instead of stopping. This experience is harassment and feels like being stalked by this company on behalf of Wyndham Resorts. If you purchase anything from them or show even mild interest, they will never leave you alone. Be warned — once they have your number, it’s impossible to make them stop.

They get a 40$ deposit to make sure you show up. Upon reading the reviews I canceled. Now they are telling me I have to show up and very rude. I would stay far away from this company. Especially Kyle from Clearwater.

Stay away from this company, they are extremely dishonest, they try to get you to buy their services with deceptive sales practices. The point system value compare to a dollar value is extremely expensive, you can find better deals on Expedia or any other traveling platform.

Wyndham Vacation Ownership - AVOID THIS COMPANY - Deceptive Practices and False Promises. What started as a "45-minute presentation" at Wilderness Resort became a 4.5-hour nightmare of high-pressure sales tactics. Multiple Wyndham reps tag-teamed us, rushing us through contracts we couldn't properly review. They charged us $40 with promises of a refund, then gave us worthless amusement park tickets instead.

This company should not be in operation. They engage in misleading practices and exhibit aggressive behavior to compel customers into making purchases. Furthermore, the cancellation process is extremely cumbersome and difficult to initiate. Even after terminating the contract, they persistently contact customers and attempt to persuade them to attend an alternative presentation..

If I could give zero stars, I would. They lie to you to get you to sign a contract. We were told that we would be able to go to resorts that we are not. We were told that we would have extra points for the first 2 years, we did not. We wrote them a check for the whole balance. We aren't financing this or paying monthly. We paid in full and we were lied to. I travel all over and you can stay in better places, cheaper. This is a predatory company. Stay clear.

One of the most depressing places I've ever stayed, white duck tape holding the blinds together. Had to try to remove all the spiders and ect out of the bath tub before entering along with them in the main room. Breakfast was a joke, coffee was watered down. Windows were cracked along the pool wall on the "inside by the hallway",.

I was given a promotion for 10 free nights of hotel stays with Club Wyndham, but it turned out to be very misleading. Every hotel I tried to book required me to pay for upgrades or additional charges, so the “free” stays were never really free. This feels like a bait-and-switch tactic designed to get people to spend more money. Very disappointing experience, and I would not recommend trusting these offers.

I’ve been a Club Wyndham owner for several years. My timeshare is fully paid off and has always been kept in good standing. Recently, I attempted to begin the Certified Exit (Ovation) process, which Wyndham advertises as a no-cost way for eligible owners to return their timeshare. Despite meeting all the listed qualifications—no loan, no missed payments—Wyndham refused to start the process and offered no clear explanation. When I called, I was passed around between departments, and no one was willing to escalate my request or provide a written reason for the denial.

We stayed at Ramada Inn on Church St. This place was just nasty. I have plenty of photos. There was blood on the bed and sheets didn't look changed, The bathroom was really bad. Poop in toilet and dead ants on the floor. Someone peeled skin off their feet and left it on the floor. I asked for refund but because I canceled my debit card the next morning because of fraud they will not refund it. The people across the hall was loud and in and out. We were so tired and was having a very bad trip. We stayed about 4 hours to catch a breath and left. This place is just nasty and omg the smell was horrible.

Scammers. Please be aware. If you want to know more about it contact me on **. I would recommend to never fall in trap of the sales staff. After selling the packages they treat you like shit and tell that they don’t care about how you feel about their company.

I'm now stuck in a 15,000 contract and can hardly book 4 days of vacation. It was presented as a investment opportunity but I'm not even able to book dates I'm looking for. I have tried to contact them to get out of my contract with little to no help. My 2nd presentation I was basically told that the membership I purchased was provided little to no access to the benefits I was offered.

My husband and I purchased a discovery package paid in full. Wyndham reported to the credit bureaus as if it were a debt. I reported the issue to the BBB and worked with a representative who took over two months to provide an answer that I applied for credit. We never applied for credit or to finance the trial timeshare. I had specifically asked how my SSN would be used during the sales meeting, and was informed it was for the account and to ensure we would not try to take advantage of any future promotional prices since we didn't purchase a timeshare.

I purchased a vacation package from Club Wyndham under the impression that it included a resort stay at a fixed promotional price. They vaguely mentioned taxes, resort fees, and parking charges — but never disclosed that I’d be required to pay a mandatory upgrade fee just to actually use the package at my desired destination.

This has been the absolute worst. We were lied to repeatedly during the sales (scam) presentation, which we didn’t realize until we actually got to use it. We were shown a beautiful place in Waikiki, however we were told that our place is located down the street and was under renovation. LIE. When we used it after 2 years later, it was a converted hotel, no suites, no 2 bedroom units. A freaking hotel room with game table and a microwave. I asked another guest if he was a timeshare owner too, he laughed, no I’m doing a Airbnb for $65 per night. I thought blood was going to shoot out of my eyes. We called asking for help, they tried to sell us more crap. The sales team couldn’t have more crooked, and customer service is an oxymoron. We are now into this garbage 7 years and over $20,000. If you ever get invited to a timeshare presentation, run away before the leech gets a hold of you.

I am a Club Wyndham owner unfortunately. Know BEFORE you go: they are manipulative, do NOT share with you what you absolutely need to know (they OMIT SOOOOO much!!!!) and are liars. Set your timer for the presentation and leave without buying for your own well being. I am severely disabled and they manage to trick me into an "update" which I learn more about how much I was tricked and it is extraordinary stressful and sickening!!!!

I have regrettably been a long time owner with Wyndham for many years. I booked a trip and didn't realize they automatically put a check in the box for insurance for my points. Usually at the end of any purchase there is a summary as well as a request for a credit card number to be used for the booking. They purposely don't provide that because if I was able to review the transaction or if a request was made for the credit card number, I would have known that I was being charged for something I didn't want. They took it upon themselves to charge the credit card in file that I pay my maintenance fee with to pay this and told me they don't give refunds. I am beyond furious with their dishonest practices. Once you purchase a timeshare with them they are constantly changing the ability to use your ownership to get you to buy more points and create additional charges for more revenue. Do not purchase a timeshare with Wyndham.

My Club Wyndham ownership is the worst purchase I have ever made. Consider this fair warning. Reservations to popular destinations usually have to be made up to 24 months in advance and once there, don't even think about extending your stay. Generally, when we use our time, the reps tell us where we can stay. Consequently, our vacations, via Wyndham, have been to locations that were not even being considered on our list of destinations. The ownership website is information overload and incredibly confusing, once you reach to the correct site. The amount of time and frequency it requires to become familiar with the site is well beyond the time I have.

Investing in Wyndham is the worst mistake you could do to your financial future. The whole organization is screamers, manipulators, vultures, tag teamers and liars, and they have no regrets. Pure evil and they take advantage of the elderly and definitely don’t think twice. Paying them at all makes me sick to my stomach. I hate it!! I wouldn’t even give them 1 star but they made me just to leave a review. Technically they should be bankrupt for giving back all the money they’ve stolen.

I wish I could give a 0. My ‘resort’ stay was at a trashy LaQuinta Inn!!! The reps had the NERVE to ask me about my stay during the presentation and blamed Marketing for the mix-up. I would NEVER buy from these people who are so comfortable lying. I could write a book about the foolishness of the experience!

July 22, 2025 I have been a rewards member since Wyndham acquired the property on 400 Arch St in Philadelphia from Holiday Inn. I have been very loyal to this property and workers since 2007. I was recently a guest there in Oct 2024. Unfortunately I have recently had problems booking a room there. I am on SSD and my husband is on SS. We are on a limited budget which only allows travel 1-2 times a year. I use rewards points and reduced rates. I am only able to come down in July/Aug and Oct.

We had family members stay at one of their hotels that they have their name associated with. It was the Days Inn of Wyndham in Portsmouth VA, and beside the place having cockroaches, bed bugs, windows with bullet holes in them..the owner of the hotel Mr. ** treated my family like they were low class, harassed them for 2 days and had their car towed on the 3rd day, even with their parking pass in window. We tried to have them moved asap ..which we did.

Worst place we've ever stayed in our lives. Room had bugs every day and the last day had a mouse in our room. Went to complain at checkout immediately, person behind desk didn't give a hoot. Said they never had any problem before. LIAR. Wyndham seems to partner with places that no one else would even think off putting their name behind. We contacted the Travelodge where we stayed and Wyndham, neither would solve our issue. Don't ever stay in a Wyndham hotel anywhere.

This was the worst mistake of my life. Everything I was told during the sales presentation was a lie. I feel trapped with an “investment“ I can’t afford and I can’t sell it like I was told because there is nothing tangible to actually sell. I wish I could just cancel the whole thing.

Wyndham Stole My 27,xxx Points — Worst Loyalty Program and Customer Service. I’ve been a Wyndham Rewards member since 2018, and I’m absolutely furious with how I’ve been treated. Wyndham quietly wiped out 27,558 of my hard-earned points just because I didn’t have activity for 18 months. No warning. No email. No courtesy notice. Just gone.

If I could execute a minus star I would. This is just a frustrated patron done with the double talk. Originally they present you with a lifetime of great vacations under the Wyndham name. With prestigious levels. Before you know it, your points are worth nothing. Your roll over dates are changed under you. Because it is under under terms & conditions; dependent level. Which changes due to your pts. If, you were once a Silver Owner, and your choose not to buy deeper into their lies, your level drops dramatically into standard level. The customer service people love to show you what that is worth when you call trying to roll over your points. They show you how subpar you are to them. Condescending is kind word to describe it. These people do not treat you with respect or as welcoming as they do in their many presentations you’re forced to sit through.

The worst place I have ever stayed. They are liars, manipulative, and rude. Our condo was so dirty with huge holes in the carpet. Took three hours to check in. Should’ve left but had nowhere else to go. They try to trick you into a timeshare. They call points and ownership. It’s all a lie and deceiving. Would never stay at one of these places ever again. Worst possible experience ever in Williamsburg.

Had points on the Wyndham app so I booked this hotel 2 months in advance before my trip to Vietnam. After a long flight, we got there at around 10 pm and tried to check in only to be informed that they changed owners and are no longer part of Wyndham. No emails/calls/text. NOTHING. They said this is the first time this happened and that they were sorry and that we should just book the room out of pocket. They refused to honor our reservation. After spending 2 hours calling Wyndham, they said they will open a claim and we will just have to wait until they finish investigating because they weren’t even aware that Wyndham in Ho Chi Minh was no longer their partner. The people at the front desk keep rushing us to just book the room out of pocket. So since it was getting late, my jet lagged husband decided to just book the hotel here for the entire duration of our trip thinking we can figure something out tomorrow.

Misleading Sales, Data Breach & Financial Loss – Wyndham Resorts. Review Body: I’ve been a Wyndham customer for years, and my experience has turned into a nightmare. I lost $5,400 due to a suspected data breach, and Wyndham never disclosed prior incidents. Their sales reps used coercive tactics, promising benefits that were never delivered. Because I refused to buy more points, my resort access was restricted, even though my contract guaranteed availability. I’ve filed formal complaints with multiple agencies and reached out to Wyndham directly. I urge others to be cautious and avoid falling into the same trap.

We booked a tour at club Wyndham and saw the site. After the presentation they provided us a gift card but nothing was on the card. I have left messages with no call back to resolve the issue and they couldn’t care less. I would not use this company and recommend you do not trust they either.

I am going to attempt and be as professional as possible when it comes to Club Wyndham. Long story short, I had thousands of Wyndham rewards points that I did not know about. When I called them to find out how to fix the issue, it was handled. I was then referred to another individual who told me about a cruise that was a onetime special offer for me and my family. After staying on the phone with the woman for over an hour, I was convinced to purchase the cruise package ($700 price). The woman told me that not only myself/wife would be on the cruise, but that my kids would be able to attend as well. I was also told by this individual that I could cancel at any time, which turned out to be incorrect.

WHAT A SCAM! We were staying at the Wyndham Bayside in San Diego. We had to wait 4 hours for our room to be ready. During that time, the Timeshare lady kept begging us to do a presentation the following day. We would get a free 2 night stay at any of their resorts. We finally agreed. The certificate we received was only good until Dec 24th of the same year which was less than 5 months. When we used the gift certificate, we would need to attend another timeshare presentation. The problem is, you cannot attend another presentation for 6 months. So we could not use the certificate. WHAT A SCAM COMPANY. DO NOT FALL FOR THEIR PROMISES.

We have been owners for over a decade. Overall, we have enjoyed the resorts but their unethical business practices, high pressure sales tactics and dishonest sales people have ruined this for us. We had more than enough points and our lives were causing us to vacation less and the maintenance fees were increasingly making it less worth our while. We shared these concerns with the shark sales representatives. She informed us if we bought more points that we would be able to sell points and be able to pay our maintenance fees and maybe even profit. We foolishly believed this scam and their bogus program called Vacation Share, which they claimed was a huge improvement over Extra Holidays, their previous failure of a program.

Club Wyndham is not allowed to call purchasing points an investment for a reason. If you want to buy a timeshare, buy one on eBay for $1 instead of whatever retail price they are giving you on tour. There are dozens of owners at any given time trying to sell their points for far less than the company.

Very dishonest company. Do not purchase a timeshare through them. You will never have enough points to book a week stay at a resort in a decent location. I did not receive a copy of my signed contract until 45 days after we signed. My husband had to make numerous calls to different departments before we received an email copy of our contract. In the interim Wyndham assessed finance charges. We have had nothing but aggravation since joining Club Wyndham.

I booked a $200 promotional stay at Club Wyndham Grand Desert in Las Vegas, with the understanding I’d attend a 2-hour timeshare presentation. During the presentation, I was asked to enter my personal info (including SSN) into an iPad — with no warning that this would trigger a credit inquiry. When the system flagged my frozen credit, the salesperson pressured me to unfreeze it, threatening I’d be charged full price of the vacation if I refused. That’s coercion, and the credit pull was done without my informed consent, which is both unethical and likely illegal under the Fair Credit Reporting Act.

This is a high pressure, full of lies, expensive travel option. As everyone mentions, the maintenance fees are nonstop and always go up annually. The phone calls never stop and they take up as much of your vacations as possible trying to sell you stuff. I even tried to recind and they claimed I missed it by 1 day. 7 years in and they still have no improvements but brag about all that they do with our maintenance fees... as stuff is broken and filthy in many resorts.

Wyndham sucks. Tried 3 hotels that deal with this company. And they don't do nothing but charge you more and do less. At first I thought it was the hotel. But now I know it's Wyndham. Some freaking Vacation I had. False advertising in St. Petersburg Florida. Rooms look nothing like I walked into. At first I thought it was the business of hotel I was at. Then they blamed Wyndham. So if it is Wyndham ya'll need to do something about it. I CAN'T BELIEVE I ALMOST SIGNED UP FOR THIS CRAP.

I booked their property at Daytona Beach through the Wyndham app during Bike Week. I didn’t know it was a timeshare. I cancelled the booking and never stayed there. Now I get called mercilessly about my timeshare and always from a different number making them impossible to block. I’m going to delete the Wyndham app as I will not stay at any of their properties given their poor business practices.

I with animals like that won't be protected by-laws. The primitive way to trap you in they time share programs that you won't even guess that shit like that can be real this days. Stay away from hotels that have timeshare!

I wish I could give a zero. Absolutely, a rip off! Do NOT USE THIS COMPANY. They sell you garbage and you are stuck with maintenance fees that WILL increase every year. You are paying for 2-3 days, however, based on the fees you paid throughout the year, you could easily get 5 days. The sales people are rude. The owners are greedy. They will fight you to stay in and tell you that you can return it as long as you understands that you will nothing. So you pay for something that the company finds it so worthless that they refuse to pay for it! SHAME ALERT. CON ALERT!

The pressure was unreal. I said that I did not want a credit card because I already have plenty. They told me that I was just signing verification that I was who I was to see what deals I could get, and I ended up with a credit card anyway. I thought I was signing to decline and even said not buying with my signature. This whole thing was a mess and an awful experience. The sales person was good at saying anything I needed to hear to make this sound good and even said he was a minister. Gave me his number and said I could call him whenever and yet I haven’t had no calls back.

I booked 6 rooms at Niagara Falls on 6/3/25 for my family, my sisters, their families and my dad. Wyndham gave me reward point for only 3 rooms. Same situation occurred at Eureka springs - AK on 6/10/25. I visited Branson Missouri on 6/11/25 had 6 room but I got credited for 3 night stay. I called Wyndham customer service. Oliver name agent told me it's wyndham policy they can give credit only for 3 days. I requested to talk to manager. No manager were available.

We have been Wyndham owners since 2005. We attended an update by a Travel & Leisure salesman in Branson in December 2024. He lied to us and we ended up agreeing to a "mock" contract in order to join Travel Up which would give us the opportunity to sell back our timeshare for the full original purchase price and would give us a way to avoid monthly maintenance fees. We were suspicious but didn't get a rescission letter sent it in time to cancel the purchase contract. We reported the scam to BBB and the office of the Missouri Attorney General who served as a facilitator with the Wyndham representative. We are still no closer to getting our contract cancelled. This was a very expensive scam which we are still trying to resolve. In the meantime we are responsible for the increased maintenance fees and making loan payments on the "purchase".

Absolutely HORRIBLE company to deal with. It is a complete scam. I should have known better. I spent 3 hours on a weekend day to go over the whole nonsense. We received 2 "free trips". We paid $75 before showing up to the 1st presentation. We booked our 1st weekend trip and we had to pay the taxes. No big deal. The hotel we stayed at was not a Wyndham vacation resort, it was a crappy hotel, which was very outdated and we were confused why this would even be an option to stay at.

I purchased a time share a few months ago and it is nothing as they said. Their Sales people are really good and tell you any thing you want to hear. Yes it's all **. It's all a big lie. They say that you can use any of the amenities from a resort even if you are not staying there. Ya and that's a lie also. Don't do it. Stay away please.

One of the worst hotel experiences I’ve ever had. We were moved four times in one night because each room had serious issues—dirty conditions, broken faucets, and privacy shades that didn’t work. It’s clear this hotel is poorly maintained. To make matters worse, Chase **, the general manager, was completely unprofessional. He refused to return my calls and lied multiple times about issuing a refund. Every time I followed up, I got a different excuse and no resolution. Avoid this place—zero accountability, zero hospitality, and a total waste of time and money.

“Disappointing Experience as a Disabled Guest”. As a Platinum-level Wyndham Rewards member, I expected professionalism, respect, and lawful accessibility. Instead, I was met with silence, dismissal, and a complete failure to address clear violations of the Americans with Disabilities Act. I submitted a formal complaint regarding digital accessibility barriers and provided all requested documentation. In return, Wyndham gave me vague responses, no resolution, and ultimately a flat-out rejection—without even acknowledging the specific violations.

I booked a presentation 9/28/24, and made our selection, Club Wyndham Kingsgate Williamsburg, VA. Arrive 7/5/25, depart 7/11/25, We were to receive 30000 hotel points, $50 gift card and one week in RCI facility. We booked airfare, rental car, etc based on the dates we had selected. We received a confirmation email 4/26/25. On 5/8/25 we received an email as well as a phone call informing us our presentation had been cancelled. I called, voicing my dissatisfaction and I was told “too bad so sad”. I stated I believed this was definitely a bait and switch tactic and was told that the presentations are often cancelled. It stated the fact the presentations are often cancelled should be disclosed during the booking process. Based on my personal experience, I feel this is a very disreputable organization and would recommend selection a Hilton or Marriott option.

0 should be an option. I have had a time share with them for almost 20 years and have only used it twice, Once with actual Wyndham points and once thru RCI (which costs WAY too much), We used ot for a vacation not long ago in TN which turned into a pleasant trip, BUT had to sit thru another 90 minute presentation where Wyndham wanted ANOTHER 20,000 to move our account into the new program It takes and act of Congress to try and book anyting just thru Wyndham, the resorts you want and dates seem to never be available, and if you use RCI even though it says you can use points for hotel rooms that is not correct, we wanted a 2 night stay in a non resort area and could only use 8000 points even though we had a whole lot more and it would have still cost us almost $600 for a 3 star hotel

Horrible!!! I am so pissed I did not research. They told us that after our 20k bill was paid all we would have to pay is 125 maintenance fee a month but after some time we are now paying over 400 a month, Apparently there are other fees that are implemented with telling us. SMDH. Absolute con artists. I was stupid, Don't be next.

We went to the Club wyndham in Destin Florida and they gave us bad information to talk us into buying timeshare. Lucky our paperwork came through in few days and we slowly found out not everything they said was true. The website for last calls was cash only and had other fees and resort fees for each day you stay. The Wyndham resorts have constant maintenance going on and will not let you stay less than three days and once your premium temporary membership runs out you no longer get the half off points for stays.

We were told that a night cost about 10-15k points, but the minute we signed and paid, we realized it's very rare to get such prices, it's more like triple that. Also, didn't tell us that we had a 3-night minimum, etc. Be careful, don't believe their tricks of telling you to buy a 3-year package and they want you to love, because they hope you become a member. Just run away w/o signing or paying anything. It sucks to feel like a fool.

My sister and I arrived in Vegas this past weekend, eager to begin her birthday shenanigans. However, the shenanigans were interrupted a sales pitch that stole 4 precious hours of our lives, which we will never get back. Our journey into the Timeshare Twilight Zone began when we were stopped by a seemingly innocent women who asked if we needed help. We were looking for our room, so we did, in fact, need help. (If only we knew at the time just how much help we were going to need.) Instead of helping us find our room, she proceeded to offer us some Attack of the Clones-esque death sticks in the form of vouchers for attractions, restaurants, and hotel nights. The catch? In her words, we needed to take a shuttle to North Korea-- I mean-- a neighboring Wyndham hotel-- and take a 2 hour tour of it and give it a review. Simple, right?

Went to a timeshare seminar in San Antonio. The sales guy told us he was only going to run a soft credit pull, instead wife received hard inquiry on credit report. These people are horrible and untrustworthy.

Initially met with David **, he was completely rude and very dismissive. It only took 2 minutes after we met him for him to say, well I take my job very seriously and this doesn't sound like it's right for you. That was the 1st of 3 times he told us that. We had just arrived and hadn't even seen the presentation that day yet. He was so rude - he would ask a question and then be looking around the room as you answered. He would cut us off as we spoke. It was so bad we asked for a manager and he told us they wouldn't speak with us until we filled out a form. He finally brought over a manager who allowed Ismail to give us a tour. He had the most amazing customer service and an uplifting spirit about him. I could have only wish I could erase meeting David but the damage had been done. I can't remember the gentleman's name that did the exit survey but he was also phenomenal at his job.

If I could start by giving zero I would. The only positive thing about this was the memories we created. The other part. PURE NIGHTMARE. Expensive to the point of not being able to get out of it. My father died and we still had a hard time getting out of it. They lie and exaggerate stuff. BUYER BEWARE. Don't do it. Just save up money and find other ways to save you money. They say this saves money. But it doesn't. In the long run it costs more. There are so many other ways to travel. This is awful.

We stay at The Legacy Golf Resort in Arizona and have done so for the past 10-plus years. Upon arrival, you are directed to speak to the Wyndham staff and are strongly encouraged to attend a presentation, which we did. We were presented with a proposal to buy "x" number of weeks via Wyndham Vacations. You can't take their proposal to a lawyer first. After much back and forth where their offer is continually sweetened, we bought a package. The payment hit our credit card that day. After reviewing the fine print and the actual numbers that evening, we went in the next day and cancelled. But they kept our payment for two weeks. It should have been refunded that day, like any vendor would.

Booked a 2 night stay at Wyndham AmericInn hotel in Boiling Springs, NC. Immediately following check-in, roofing contractors arrived and began tearing off the roof. Incessant pounding and banging from 11 a.m. to after 8 p.m. The next morning these same roofing contractors arrived at 6:45 a.m. and began installing the shingles with pneumatic roofing nailers. Another day without any sleep. Checked out after 1 day and will NEVER STAY AT ANOTHER WYNDHAM FACILITY FOR THE REMAINDER OF MY LIFE. Called Wyndham "customer care" and they offered me "rewards points". What a joke.

I absolutely would never ever recommend Wyndham for anything. Bait and switch is what we got. And I booked two tours and I cannot get my money back. The first experience was so bad. We were promised a room that looked beautiful and we were given nothing like that. And I had already booked at the same time another tour and it is going to be the same problem. And they won't give you your money back. I want my money back! This is the worst company and people should be wary. If you want to throw money away and you want to be insured that you will be frustrated and infuriated then go ahead and deal with Wyndham.

While I was in San Antonio Texas, I was approached to attend a seminar about Wyndham and I would receive a gift card and a Free 3-day 2-night stay in any Wyndham hotel. I attended the seminar and declined to buy. I received the gift card still and was told I still have my “free” 3-day 2-night to any Wyndham hotel. They continued to call me for the past 10 months so I can book. I finally decided to book and when I spoke with them on the phone, I confirmed it was “free.” I was told yes I just need to pay taxes. I asked I would be charged any other fees and again, the agent reassured me, no other fees would be charged and it was completely free.

Sounds like a great opportunity, just not enough time to decide as we were only there a few days and the kids were anxious for the water park. Annie was exceptional! We hope to be able to purchase in the future!

I booked two nights under the "Buy two nights, get one free" promotion...twice. I assumed I'd be getting TWO nights free. When I went to book at the same hotel, the points wouldn't even cover ONE night. Don't get fooled like me.

We just got out of Discovery membership and below is the experience - First sales experience was forceful and they didn’t let us leave till we signed Discovery membership (3+ hours). They keep forcing you and won’t let you research or read reviews. It was difficult to find any availability and very limited resorts are available on Discovery program. They showed us their best property during first presentation and rest of the properties were really bad!! In our last visit of the membership, they tricked us to attend another presentation. Wyndham staff lied that we have to sign some contract ending paperwork (~1 hr).

I attended a timeshare sales presentation at their Legacy Golf Resort in Phoenix 2/28/25 and when the "closer" sales guy came to offer me their deal, I was sexually harassed in which he commented on my appearance and the fitness of my body. At first I was taken back and when he asked how much time I spent at the gym, and just laughed it off because I was shocked that he would make sexual comments but then he made another comment and I just diverted my attention to my first sales rep. The first sales rep and I left for a tour and I complained to him and he got another "closer" to come when we got back. I believe her name was Crystal.

Benefits were misrepresented to us at the outset. The resorts are nice but very hard to get into because of oversubscription. High pressure marketing throughout entire experience. Unwanted phone calls pushing "deals". Contract is extremely hard to get out of. After taking all the money you put into it, Wyndham requires an exit process that takes about 12 months. After starting the exit process, you are charged $220 per month for maintenance fees for facilities you cannot use. Staff are nice but THE SYSTEM IS A COMPLETE RACKET. There have been at least four class action lawsuits against them.

Avoid This Place at All Costs – Predatory and Deceptive Sales Tactics. This was one of the worst experiences of my life. Wyndham will not let you leave until you sign a contract. I’m not exaggerating – we were shuffled from room to room, each time thinking we were done, only to be met with another “representative” pushing even harder. Every time we said no, they escalated. It was like psychological warfare.

Absolutely unethical company and staff. They sold a product knowing full well that it was not was I had asked for. It's been impossible to use for the locations and opportunities that I had requested. All of this - including my top destinations and travel plans - was shared with the sales representative who confirmed that yes I could book these things using my Club Wyndham membership. However, it was untrue. This is unethical. Basically I have made a very expensive donation to Wyndham with nothing in return.

They don’t tell you that you cannot cancel the contract. They pressure you into buying timeshare providing vague knowledge to you on it. I regret giving in. Getting out was hell. I tried 3 exit companies in 2 years that only took money and did nothing. Until I found this particular hacktivist known as goatusgroup. Specialized in consumer rights protection “hacktions“

Terrible experience. Beware it is a rip off. Nice gifts but not worth the hassle. Very high pressure sales. Tried to take more than the 120 minutes. They try to check your credit to see what you are eligible for. We were very disappointing with salesman and he had a terrible attitude when we wouldn’t give in. You have to buy a lot of points. They really try to suck you in. BEWARE!!!

Paid $199 for 4 day 3 night vacation. When I called to set up date I was told no dates available at any location. Complained & it fell on deaf ears with no help to resolve. Called back & got same response. No one would help. Held for supervisor who never came to the phone.

My husband and I were approached at a home show. We were offered a 7 night cruise on Royal Carribean, Carnival or NCL for attending a presentation. The stateroom would have a balcony...yeah!. We had to give them money to hold our spot but our mind was on the prize!! The presentation was to be no more than 2 hours. The presentation started out ok and we were curious. When they told us the cost and fees we were shocked. We told them multiple times we would not but the time share. The costs were too high. One presenter, went to 2 and then 3 trying to convince us. Of course all the time, " this is a great deal and only available today. This is a deal of a lifetime!". We had to sign paperwork saying we would not take the deal.

Don’t get fooled! If you buy a Wyndham timeshare you will regret it in a few years if not sooner. I know as I made the mistake 13 years ago and now find myself with a worthless “investment”. IF I can even sell it I will only get 1/15th of my money back! They have nice resorts but you have to start trying to book the more desirable places at least 6 months in advance. The annual maintenance costs keep going up every year and will never end. RIght now I am paying over $3,000 per year. That means that just with this cost a week at a Wyndham resort costs over $1,500! When we look at the average cost per week for our stays over the time we have been owners it is $4,000 per week!!

THIS COMPANY WILL NOT STOP CALLING ME! We never even signed up for Wyndham, we did an hour long timeshare presentation OVER A YEAR AGO and they call me EVER SINGLE DAY at least 2/3 times a day! THEN HANG UP WHEN I SAY WE DO NOT HAVE AN ACCOUNT!!!

Me and my partner had a hard time finding a room That day. We went to the Baymont, on Coho rd in Madison to get a room. Chastity was working at the front desk and helped in various ways to help us achieve my room. I cannot thank her enough and I apologize for not making this sooner. If you come stay here and see her working here give her a thanks and show her much love for being a great very helpful employee.

Don't waste your money. They lie, steal and actively prevent you from using your benefits. They will also bump you off their Club Wyndham website where you're supposed to be able to plan, book your trips, see how many points you have, your account info and more. NOT WORTH THE HEADACHE!

We purchased tickets to a dinner show online only to find out when we arrived to get them that it was tied to a sales presentation. We had other activities planned and paid for on our vacation and advised the guy of that at which time he assured us that the presentation would not interfere with our other plans which it ended up causing us to miss another reservation we had and also costing us $100.00 for those reservations. They were misleading and used shady practices to get us in the door even offering free attraction tickets then trying to renege on that. Then getting no response from them when trying to contact them with our frustrations. Definitely do not recommend this company to anyone.

Guy is a crook at Super 8 by Wyndham in Clarksville Arkansas I booked a room online because it was 1 am and the lobby is locked and there's phone outside to ring bell (there is no bell only phone) so he tells me best deal book online because he don't want to come up there so I book the dang thing online thinking ok I'm tired not going to mess around and if he says it's best deal fine, I book it then call him back and he says, "Do you have confirmation #." Yes I give it to him. He says, "OK I'll be right there," several minutes he pops out and says, "Come back tomorrow." I said, "Excuse me." He said, "You booked room for tomorrow."

I am a Club Wyndham Platinum VIP Owner. Club Wyndham has a good side and a bad side. On the good side, most of the resorts are nice and the hotel staff is usually hospitable. At the Platinum level of Ownership, I can usually book the resort stays I want if I have enough advance notice. On the bad side, Club Wyndham's Sales Division is a nightmare to work with. It starts with the Concierges. They are actually salespeople who are trying to lure you into a sales presentation. They get a $100 commission for each customer or Owner they lure in. They do not take No for an answer. They require a $40 it $60 deposit for the privilege of attending their sales meeting. They refuse to cancel the appointments or give you your deposit back.

As a new member, the expectations that were set when I purchased have not been met on any level. The focus is upselling you to the next level in a very aggressive manner. I have regrets about becoming an owner.

Today my wife, my son and I were walking on the beach boardwalk in Destin. We walk by this group of men. One starts hitting on my wife. Saying, "Wow…You’re not from here! You’re so beautiful. Where are you from??! Where are you staying at while you’re here?" Tried to give her his phone number on a business card. I am disgusted in who this company hired to represent them.

On April 10th ‘24, at the Destin, FL. Wyndham we met with a salesperson after an owners' meeting. She said our booking availability was limited due to having 3 contracts, which we have since learned is untrue. She also said that we could offset our fees by selling vacations & she would help us with that & become our “ambassador.” She never followed through on this & was not available any time we reached out. During that meeting with her we told her we could not afford added expenses & she assured us it wouldn’t cost us money to combine our contracts, which is also untrue.

Club Wyndham uses RCI as a selling point for transferring points and for international travel by claiming that they have over 4200 resorts over the world and we can go on vacation using points for airfare, car and hotel. But that works only for places where Club Wyndham property is located. Only around 30% of RCI hotels participate in the exchange program and they have poor rating. So we end up paying for hotel even with founders VIP status. Do not get lured if you have bucket list outside the USA.

STOP CALLING ME! I get a call once a week from them. I keep telling them to put me on the do not call list. The last guy was cheeky and said "they don't have a do not call list." Well buddy, you're just wasting mine and your time by calling me.

We sat for their sales talk with the promise of a cheaper stay the following summer in their rooms. Very high pressure sales tactics. We asked questions regarding the reward for listening to them. They lied right to our faces. "Oh yes, of course, anytime you want". I go in to see what's available. Only Monday-Thursday, but not anywhere near summer or spring break and we going to charge you extra. It's not the fees, dates or anything they actually promised during their sales talk. Of course, I have none of that in writing, so I can't go back to them, but I can definitely share our experience.

They promised they would give me a pair of cruise ship tickets. After I booked the cruise, paid for it, and received a confirmation. I was told days later that the cruise had been cancelled. If I wanted to take the cruise, I must have to travel to Charleston, South Carolina, which is 1,000 miles away from my home. I don't want to travel to Charleston for that cruise. As a result, I cancelled the trip without being reimbursed. They promised me I could transfer my points to RCI. I found that the website for RCI never works. I called the RCI operator and she told me that they cannot fix the website and that I had to ask Club Wyndham to fix it. They lied. Nothing wrong for their site, much be my pc has problem. I used three different computers, Google Chrome, and Internet Explorer and none of them worked. And they refused to fix that site.

While at the local fair, we were invited to a Wyndham sale presentation. The entire presentation was supposed to last 2 hours but actually lasted 3 hours. They were so pushy to the point of obnoxious. After the one lady gave her presentation and we said we weren't interested they sent not one, not two but 3 other managers to pressure us and give us a better deal. When we decided to look for the week that we were given there was very limited rooms available and in some cases no rooms available for the weeks that we wanted to take. Many of the places that they have are not resorts but standard hotels. You can believe them when they say you don't get anything for free.

We have been owners since 2009 and are currently permenant platinum owners. This is not the Wyndham we did business with years ago. They are now a bunch of lying crooks stealing money from the owners. We have investeds so much money into this timeshare as owners and they lie to us constantly. The sales reps are totally lying to make a sale and the company is not maintaining the properties. We never arrive at a resort w/o having to deal w/ maintenance issues which waste our vaction time. They made a fraudulent loan w/o telling us and we knew nothing about it until we saw the first payment taken from our account. We ended up having to pay it off to stop the 14.99% interest they were charging us, and tried to work it out with owners' resolutions, but they lied to us as well.

Please don't do it! Every word the salespeople tell you is a lie. They are charming, friendly and highly skilled salespeople. I asked dozens of good questions and they twist the truth and omit many other truths they don't want you to know. I started out with entry level points and then once they get you on board and you can't get the reservations you want because you are only a bronze level they try and sell you more points with the promise of more availability after you invest even more money so you can go up another level. Over the past 7 years my maintenance fees have risen by over $600 a year and there is no end to how high they can go.

Complete and utterly crazy how much of a rip off this vacation club is. I just signed up less than a month ago and I will warn you to know your state laws as far as getting out of the contract on time. I missed the seven day grace period. Everything I’ve tried to book so far is unavailable or two star or less. The things that were sold to me during presentation and promised are not there. I travel a lot and I’m coming out of pocket for my next vacation (more than a month out) because I can’t find anything that is remotely OK to reserve and rest my head. This is inhumane and awful to say the least. They sold me and ripped me off.

The phones didn’t work. There mold on the wall and in the pool but ig other than that everything was fine. It looks better than the last time I came. There’s a lot of ** heads and everything is like broke.

So every year I try to book a vacation and there is never any inventory. So no vacation. Their Policy is to expire your points at the end of the year without notifying you. So after paying the maintenance fees (over $1K) you lose it all. This year I forgot to deposit my points so I lost them all. I called on January 2nd to see if they would help. No grace, no help. Just take your money and give you nothing for it. Been with Wyndham since 2005 and it is not the same organization, they have gone way downhill. Such a terrible company.

Short version, don't do it. They will tell you flat out lies to get you to sign up. Once you go into a room to finalize the paperwork, it's videotaped and recorded. I started repeating some specific questions to the person doing the paperwork. It became obvious I had been deceived. She called the salesman back in and he proceeded to gaslight me by saying he had been clear in his answers before. His tune changed while being recorded. I'm so glad I walked away. Never again!

Do not book with Wyndham. Michael ** from Pigeon Forge, TN was my sales representative. As soon as I booked he stopped returning my phone calls and was not helpful. It is a waste of money and not worth it. If you travel to Gatlinburg or Pigeon Forge, TN and he happens to be your representative do not believe anything he says.

I don't know how they are still in business until today!! Awfull!! Making you a deal, pay for it and charge your credit card full price!!! Nonreliable, I will never book with them at all, ever again!!

Terrie at the front desk was very accommodating. Our reservation was incorrect and Terry worked miracles to get us a room during Christmas. Melanie running the bar/restaurant was doing it solo and made it all work like a champ.

I would give it -5 stars, but can’t. I don’t mind timeshares, however if a salesman for Wyndham is speaking, don’t listen. The salespeople at the resorts generally can say or promise anything (or lie), and nothing is recorded, except when you are going through the contract at warp speed, with it being 50-90 pages long. I followed the letter of the law (rescission) of a contract. And now almost two months later, have still not received a refund. I receive a lot of calls, some apologies, but it appears no one can do anything or talk to anyone to resolve my dispute.

On August 7th of this year 2024, I was charged $300 for a supposed check-in that I did at the La Quinta hotel in Panama City, which I NEVER stayed at that hotel and I never checked in at that hotel. The worst thing is that they deceived me because they were 2 “free” nights that they gave me as a reward for attending a Tour last January. Which, what were 2 free nights (which I never used), I ended up paying $300. It's a scam.

I agreed to purchase a 3 day vacation package during a telephone solicitation. I was told I had 7 days to cancel and wrote down the address to cancel. I sent a notice to cancel the transaction the next day to the address I was given. I also sent the cancellation notice I received by mail. The credit card company issued a provisional credit. Wyndham told them to reverse the credit and reinstate the charge. They said I did not cancel the charge. I contested the reinstated charge. Wyndham then said I did not contest the charge within the 45 day limit so the charge was reinstated. They just deny you ever cancelled and make it impossible to cancel the transaction. This is all for a product I never received so they were never harmed in any way. I filed a complaint with the state attorney general consumer fraud department and the Better Business Bureau. Very unscrupulous business. Stay away!

This was a terrible experience for my wife and I in every way. In Las Vegas each salesperson we encountered from Rafael to Sammy to Tati were con men and women. I repeatedly asked for a day to think things over. They repeatedly said it wasn't possible with Sammy going as far as to say state law required the deal to be done on this day. It was my responsibility for being taken by these people and I accept that. If you're fortunate enough to read this prior to your visit. Run. Don't not entertain this for a moment. They really are scourge who get paid a lot to scam people.

Never buy a Club Wyndham Vacation Resorts timeshare and Never Accept a Club Wyndham Vacation Resorts sales ploy of free gifts to "JUST WATCH a 20 minute presentation with no obligation"!!. The sales staff at Wyndham Resorts, 410 Ocean Blvd. Myrtle Beach, SC are hard nose commission based crooks, who are very aggressive and lie about points, wyndham rewards, maintenance fees, buy outs and anything else to lock you in to an over priced program. If the extreme number of ones (1) for this review, are your only indication, it should be enough to never go to one of their sales events.

I have nothing nice to say about this company. I have had nothing but issues in regards to my account, points and package I purchased. I have contacted Wyndham on numerous occasions to try to fix issues with my account as it is in someone else's name and they are benefiting off of my stays. They have told me to create a new account but I would lose all my points, but even trying this I cannot create a new account as it states I already have an existing account. Why should I continue to use this chain of hotels when someone else is reaping the benefits, and they can't rectify the issue or even call me back when they say they will. My call back which was to be 3 business days is now a month. I am truly dissatisfied with this company.

Wyndham Resorts SUCKS... They take your money for a 'free' hotel reservation and when you arrive they advise no such booking made even with email confirmation. THIEVES! They talk a great talk but are only out to steal your money!

I have the worse and horrible experienced with this company. The only reason I can see why they are still the business not because they deliver a good service in the Hotel, Resort industry. They thrive because of the lies they offer and no customer relationship at all. I'm currently having an issue with their billing department after some error from my billing last August of 2022. For two years, I not expecting any mis-payment.

Wyndham Vacation Resorts promises so many travel benefits and savings that sound like a dream.... and they are a dream because they will never happen. The points you pay thousands of dollars for are never quite enough but if you pay thousands more, it will be enough, but wait! It's never enough. And the fees are relentless and it's always more than expected. Don't do it. You could stay in 5 star hotels on vacation and come out ahead. I'm disgusted with an organization built on deceit.

Trying to get our timeshare sale finalized. We sold in May 2024, the sale and paperwork with title company smooth until you get to Wyndham end. I paid the $399 sales transfer fee Oct 15, 2024. Waiting for documents to sign to complete transfer to new owner. It’s been 45 days since we paid the transfer fee. The title person working on our behalf contacted Wyndham… Their response to her was, "We have no idea when this transfer will happen, no window either." Plus once the paperwork is signed there will be an additional up to 30 days. It’s like you get punished for leaving. In the meantime still paying fees and account is locked up! Unprofessional to say the least. Pathetic!

About ten months ago we received a voucher without verification number. When we called Wyndham to make a reservation for the vacation, we were sent from one representative to another. The last representative we reached, who was supposed to help us, told us that we need verification number, when we told him that we haven’t received any he was rude and hung up on us. We paid $79 for taxes for nothing. It's all scam!

Another nightmare experience I've planned my trip for a getaway for Thanksgiving some time ago before. It prepaid times she experience that needed to be used within a three month period. The resort contacted me 1 week before my vacation. To let me know that there were no showings available and we're not able to make our trips. They're disappointing. 1 week before Thanksgiving and we planned this bin on Thanksgiving Day at the beach on a prepaid trip. The nightmare is an understatement. The staff was not very helpful and only apologetic. Did not resolve my issue at all, though. I was given a refund for the taxes. I paid on the trip but the trip is not refundable. And I may not be able to use it before the last date. Just a nightmare, do not get trapped there and make sure you read all the spine print and ask all relevant questions before booking. Once this is over, I'm never traveling or booking with Wyndham again. I signed a very upset customer.

We have been dragged through an absolute nightmare by Wyndham. We signed a timeshare contract with Wyndham and less than 24 hours later, we immediately contacted our representative to cancel. He assured us that cancellation would not be a problem but told us to wait because our account supposedly “needed to be set up” first. This turned out to be a blatant stalling tactic to push us past the rescission period. When we repeatedly followed up, the sales representative reassured us that everything was “being taken care of.” Later, another representative informed us that there was no record of our cancellation request. Worse, he said our sales representative denied everything we had discussed and accused us of lying. When we finally reached the Owner Resolution Department, they demanded proof of a recording of our initial call with the representative. While I had recorded the call, it was later overwritten.

I own a times share at Pahio at Bali Hai villas in Hawaii and have taken the trip 3 times in the last 7 years and have always been please with the resort and my stay. However, on this last trip the last week in September 2024, I decided not to visit with a Wyndham club rep since I have no interest in joining Wyndham club and have heard the same presentation twice before and was held over for up to an hour longer than scheduled. They were not taking "no" for an answer at the Concierge desk and I finally agreed to a meeting as the concierge told me it was merely an "update" and they would not hold me past my hour - They comped my AC charge of $140 for the week.

Do not fall for the 2 "free" trips if you attend one of Wyndham's presentations. It was over 3 hours long, and what they DON'T tell you is that when you book the "free" trips, you have to attend yet ANOTHER presentation each time, plus pay taxes and the $40 fee again (the fee is supposed to be refundable, but I've read that some people never did get the refund). Shady, to say the least.

If I could give a zero I would. They are a scam. They invited us for an introductory stay and did nothing but insult us and try to twist our arm to get us to buy one. Then they sent me a gift card I did not order, that was useless to me and refused to send me the correct one.

Hello, for all the senior citizens out there, like myself, who may view a Wyndham timeshare presentation as a inexpensive 4 day getaway, be advised. My wife, and I, paid money upfront, scheduled our trip and arrived in Branson for a short adventure. After eating out the first night my wife became very ill and was unable to leave the room. When the time came for our presentation I checked in at the desk and was told I could not take the tour because my wife was not there. No options were given to me. When we arrived home we found that wyndham had taken $450 from our credit card for a $150 a nite penalty for not taking the tour. Wyndham timeshares is not a corporation you should do business with. ...Seniors beware...

If this is for a timeshare do NOT do it. Not only not worth it (since you are unable to book as freely as they make it seem in their presentation) but also very sketchy, as soon as you even hint you will say no they bombard you with managers and keep calling you and being super rude by hanging up on you without even letting you finish the sentence or saying goodbye (as common courtesy of calling dictates).

My wife and I attended a presentation after spending a night in one of Wyndham's hotels. The hotel room was clean and comfortable. The presentation lasted just a little over two hours, and we ended up declining all offers. It was simply too much money. The idea was good, but getting stuck for 40 years (my wife and I are in our 60s) or a lifetime is ridiculous. The annual maintenance fee alone was far more than we normally spend on vacations. Wyndham really needs to exclude people earning less than $80k/yr. The sales pressure was high but not intolerable. I can't imagine taking on one of the packages offered on a fixed/limited income.

Attended a Wyndam timeshare presentation that we were offered $100 gift card and a week vacation in return for a 120 minute presentation We also had to pay a $40 deposit to attend that was supposed to be refunded when we attended but has yet to be refunded. We were assigned a young man who was annoying and didn’t want to take no for an answer. We arrived at 10 am and didn’t leave until almost 2 pm. They will not let you leave and keep making excuses you need to talk to another person to check out but keep pressuring you to buy into their program. We told them no a hundred times and that we needed to leave to head back to Florida and it was a 8 hour drive and wasted 4 hours demanding we needed to leave. We didn’t eat before we went and they offered coffee, soda and chips. I don’t recommend anyone attending these unless you want to waste 4 hours and leaving with a huge headache.

We got to Colfax, IA about 9:00 pm on Friday, Oct 25, 2024. Check in was fast and easy as I had paid for the room in advance. We had a disability room on the ground floor. They do not have a door that will open with a disability button, very inconvenient. Our comforter had fresh fecal matter and blood. Both could be removed with a towellette, so it hadn't been washed between customers. That spent the night on the floor. There was also a coffee stain on the microwave that I cleaned up. My husband has 1 arm, so he couldn't use the shower alone as the shower head had to be held. We will not stay again. A suggestion for breakfast would be to cover the boiled eggs in the fridge and offer fresh fruit, pre packed fruit in juice along with yogurt. My husband and I are diabetic and can't do waffles or dried cereals. Just a thought. If not for the comforter, I would use again. I don't mind to be inconvenienced, but I do mind not cleaning.

The hotel is extremely dirty and poorly managed. The hotel seriously needs to evaluate options for improving general cleanliness. Had one of the worst experience in my life. Staff are terrible.... Front desk guys were worst and indifferent.. I went with family and they have no consideration... Rooms are worst quality. Room was dust central, dust had settled everywhere and even after us wiping it off with some baby wipes it would re settle. Under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner. I wanted to write more but I think it is waste of time.

DO NOT RENT A ROOM FROM HERE!!! AGAIN, DO NOT USE THIS HOTEL!!! I made a reservation thru Priceline, and this hotel took my money! They had bloody sheets and pillowcases. The elevator is down, and this hotel had a very bad smell to it in the hallways. I canceled my reservation because both rooms they offered me were soiled with blood, and the toilets had feces stains in them. Overall, both rooms were dirty and hadn't been cleaned. This hotel wouldn't refund my money, and Priceline wouldn't either. All my fellow vets beware, they do not respect us at this establishment.

The Salespeople lie and never respond to calls. I met Donald ** and his manager Cat at Shawnee Village. He seemed like a good guy, but that must have been a facade. He gave us his phone number and promised he wasn't like other salespeople we had met. He answered the phone and would call back if he didn't. Turns out that once they have your money they are gone.

I am a new member to the Wyndham rewards program. I would not recommend that you reserve a hotel using the app. It was the worst experience ever. I have stayed in dirty poor hotels before but never been referred to them with a company that is suppose to be representable. We were evacuated due to a hurricane which is stressful enough. The hotel we stayed at was so dirty! Elevator did not work for more than one day. When the power went off the emergency lights did not work and therefore I missed a step and my foot is badly sprained and I am unable to get around. I contacted Wyndham and sent them pictures of everything and they claim this is not their responsibility. The rates charged are as high as a Marriott, etc for a room. Are you serious! It's too bad they do not care at all!!!!

Booked into a Wyndham Days Inn hotel in Hutchinson Kansas based on the Wyndham name. It was nasty and run down and we could not stay there. The company and the hotel refuse to return our money. There were holes in the wall with wasps flying in and out. The carpeting was worn all the way through. There were holes burned in the bedding. It was disgusting. I wouldn't keep animals in a room this nasty. I will never trust the name Wyndham for quality and service again.

My husband and I recently went to a sales presentation for club Wyndham on Saturday, October 5, 2024. We had the representative named Haja who is from Morocco. Upon that presentation that we had, she advised to my husband to see his credit score online she said it was for him to not have to have his credit pulled to qualify for the timeshare. She then came back 10 minutes later and advised that she would need his Social Security number for the finance department to run the information to see if he would qualify for a timeshare.

Legacy Golf Resort presentation. Phoenix, AZ. I wish I could give this timeshare presentation zero stars. What started as a seemingly normal presentation turned into a nightmare once we respectfully indicated that certain aspects of our finances were personal and not up for discussion. The presenter, “Brian,” went from cordial to aggressive in an instant. You could actually see a switch flip in his demeanor—he became verbally abusive and condescending. He refused to call a supervisor when we asked, and to top it off, he had the audacity to tell us we were setting a bad example for our son. We came in expecting a straightforward presentation, but instead left feeling disrespected and bullied. No one should be subjected to that kind of behavior. Avoid this place at all costs!

Avoid the lies they tell you to get you into one of their vacation timeshare presentations. In the packet they have promises that "in exchange for your time, you will receive something special to take with you." They also promised to "ensure you receive nothing less than the best experience possible." All not true. We were promised a $100 dining card that amounted to essentially a coupon book and a bad one at that. It had a few local restaurants participating where it would give you between 2-5 dollars off a meal. Perhaps, if you visited all of the restaurants, near and far, and used every coupon, it may add up to $100. I felt totally duped. Also, we were promised that if we didn't ask many questions, we would be out of there by 90 minutes. When you attend the presentation, they tell you it is at least 2 hours, but it ends up at least 3 hours. We were then promised a 4to 5 day cruise on a major cruise line by Carol who convinced us that these gifts were real and didn't have a lot of blackout dates. All not true.

I have been a Diamond member for over a year now. Had hotels charge 112.44 extra. Called hotel. Nothing done about it. Called Wyndham. All they do is tell you a formal report has been filed. Within a week someone will contact you..2 weeks go by. No call. Call back. Same thing. "You will get a call in week." 6 months later nothing. Had to file as fraud with bank. I recommend Choice Hotels. I used them 4 years and always great customer service and they care. Point system and bonus is awesome there also.

Welcome to the dump! Shut this place down! Probably doesn’t pass any health inspection.. Pretty sure there is drug trafficking and prostitution going on in this shady frightening place! Don’t stay there!!! And if you book thru Priceline and use an American Express.. you still won’t get your money back.

I had a booking with Club Wyndham, but they canceled on me at the very last minute with no reasonable explanation. Instead of accommodating me at an equivalent or better property, they put me up in a subpar hotel that was nowhere near the standard I was expecting. The replacement hotel was run-down, poorly maintained, and lacked the amenities I had paid for and anticipated from Wyndham.

We arrived and were put in a room on the second floor. I found a wasp flying around inside. Being allergic I needed to be moved. The next room was 2 rooms down and that room had a bunch of wasps in between the glass and screen. Couldn't trust them not to come in. We were then put downstairs. Dehumidifiers everywhere. Smell is awful. Would not go back.

I moved to Atlantic City in May 2024. I decided to stay at a couple properties. I stayed at the Days Inn for 2 days. It was filthy. I checked out and went to the Ramada. I stayed at this property for over a month. While there I built relationships with most of the staff. For the most part everyone was great. Out of nowhere, the GM (Sam **) said I had a dog in the room. While I was at the front desk arguing my case that I did not own a dog, a housekeeper said, "Sam, they don't have a dog, don't do that". I thought this was just miscommunication at first. Then, a week later, I was checking out. The girl at the front desk was acting weird. Usually I would hand in my keys and they would immediately hand me my cash deposit. She couldn't look at me. She said I have to wait. I said what's going on? She told me the room smelled like smoke. I was shocked. I never smoked in the room.

I got an email from Club Wyndham 1.5 days before my trip at Worldmark San Francisco was supposed to be saying my reservation was cancelled due to overbooking. They would not rebook me at a hotel of my choosing, instead offering ones that were a good distance away and would fully set me apart from my party staying at the other property. They ended up rebooking me at a property that would still require a walk alone in a sometimes dangerous city. Never ever book with this company, this is the most disgusting customer service I've ever experienced and my trip is essentially ruined.

To whom it may concern, I hope this message finds you well. I am writing to bring urgent attention to the serious health and safety issues at the Baymont Inn located at 5871 S 6th Street Frontage Rd E, Springfield, IL. Despite repeated reports from guests, both Wyndham Corporation and the owner, Amit Amin, have failed to adequately address or take responsibility for these dangerous conditions.

My sister and I inherited a time share from Club Wyndham. After a couple of years we decided we no longer wanted the time share. So we contacted Wyndham about a way to get rid of it or give it back to them. Our particular "property" is located in Flagstaff, Arizona. They told us they have a "Certified Exit" process where they take the property back. They told us we need to go through probate (which we really didn't need to do originally) and get our names on the Deed in order to start the process. Which we did. We initiated the process in March of 2024 and they told us it would be about 7 weeks for the "exit" to be final. In May I noticed that a new account had been opened on my credit report. It was Wyndham financial services.

We were lied to and high pressured for hours. I wanted to do anything we could to get out of there by the end. It was the worst experience possible. We’re now stuck with something we can’t afford and don’t even understand, they couldn’t have cared less. What they do to people is criminal. We were told we were just giving our opinion on a new resort, complete lie. Tried to leave several times and they push hard to keep you there, hard! They don’t care if you can afford it or not, extremely deceptive.

We purchased our Worldmark ownership in 1997. Since then we have truly enjoyed being owners. The properties are generally very nice, and we usually end up having a great vacation. BUT... These past few years, since Wyndham took over, it's been a headache. Hard sell salesmen meet you at check in. They offer goodies if you attend, but they have seriously dialed back the value of said goodies. To the point that they have dealt zero value or usefulness. And the sales calls. Man. Between vacations those calls are relentless. So bad that I reported them to the National Do Not Call Registry. Not sure it will help, but I've had it with the used car salesman hard up sales mentality. Worldmark is great, but Wyndham sucks.

They sucker people in with false promises and then try to incentivize opening up credit cards for points/perks to then be unable to use them or other services advertised. On top of absorbent late fees and going back and forth between systems and companies and why things are getting charged multiple times, not getting anywhere; it's truly disgusting. Charges showing on one end but Barclay and Wyndham point towards one another with 0 resolution. Everything is beyond frustrating and difficult to get anywhere don't trust Wyndham.

Wyndham Vacations reached out to me for a 4 day 3 night vacation offer for $249 but I would get $200 back once I take my vacation and do a presentation. I called to reserve my vacation. when I went on my vacation they had no presentation for me to see so when I called the representative said it was the representative fault that she shouldn't have booked me that week, not my fault. I told her I only took the trip because of the promotion to get my $200 back. she said a supervisor would call me back. never got a call back.

Wyndham Alltra. Even if it was free it would be a hard pass for me. An absolute disappointment. Opted for an ocean view however we had a street view with a small window of the ocean in the far distance. Could only see the ocean because we were on a higher floor and the trees blocked our few. Not worth the upgrade. I’ll complement the cleanliness of the room. Aside from a dirty coffee cup left outside our door which could have been a guest walking leaving as they walked by, the room was nice and clean.

We booked a vacation in Bonnet Creek which is a beautiful property, but the sharks in the office made us go to a meeting, taking over 5 hours of our time. We told them that we did not want to change our contract but if they had a way to save us money we would listen. We ended up leaving there with them changing our contract to more than double what we had and a mortgage payment came along with it. We have been trying to reach out to Consumer Affairs for months now, contacting them via fax and regular mail and no response. Our contract prior to this was with the Poconos, another nice resort where the staff was nice and helpful, nothing like the lying, cheating staff at Bonnet Creek.

I would give a 0 stars if I could. Do not book a Club Wyndham accommodation! We had a reservation since January 2024. Deposit and final payments all confirmed. They called less than 24 hours before check in to cancel my accommodation, offering alternatives that were less than comparable to the 2 bedroom suite requested in the location we needed. Alternative accommodations given were $100s less in value to what I booked and did not accommodate 2 bedrooms for 4 adult (2 couples) and required substantial driving or additional parking fees. It is also a typically “sold out” weekend in Newport RI due to the boat show, which is why we booked early.

Not a good experience. Too much disinformation. Every time a question comes up a different answer is given. They sell you a contract with some amount of points, then they call you at a later date and try to sell you a contract with some points to fix the faults of the one they sold you previously. No answer is ever the same. When they call they to be support employees and not sales people then try to condemn what your particular status is. Then try to sell you a another contract.

We were lied to so many times while they held you hostage for 5-plus hours until you say yes. The sales guy lied to us saying we can refinance our loan several days after we do it. We contacted him after asking how, he said just put it in 0 percent credit cards. That’s not refinancing!!!! Buyer beware, don’t go to these guys!!!

I booked a hotel to stay this weekend. They still ended up charging me when their check in was out of commission. I asked to get transferred to another hotel and they told me they could but I would have to pay again. Pool was not in service as well. So basically save your money and use a different app. They are no help did not get a text, email or anything stating delays with check in.

Absolutely the worst experience I’ve ever had With the company. We did the vacation package to Vegas Three nights four days in Vegas Which was supposed to be a pay trip November 1, 2024. One month after signing up for the package a representative called me and said we would have to pay $200 extra for the trip, another extra for resort fees $139. Here it is now two months before me and my fiancé preparing to go to this trip and today I get an email saying they’ve tried to contact me which they have not. They haven’t had a phone call, no emails other than this email today saying they are canceling my reservation. Basically they do not have the capacity to meet our Accommodations at this moment. I will soon getting a refund for $199 and $139 Within three days. Now I have took off time at work for this.

The most misleading aggressive lying sales people I have ever seen. And as soon as I want to get out of it, without even using any points or the system. I am told I missed my 7 days. They absolutely hold to that 7 days like it is the most crucial part but do not hold to the tactics employed by the Manhattan sales office. They do not tell the truth about what points actually mean, hold back information on service fees and on and on.

On the 30th of August, 2024, we went for the presentation, and heard a very polished presentation, with amazing benefits, for no extra cost than what "you spend 'anyway'". We reviewed plans with the rep assigned to us and received assurances of even greater benefits and extra points if we signed up today. I asked to review the contract - I like to check clauses, like, was the 5 day cancel clause unconditional, or did certain conditions need to be met, etc?. Things the presentation wouldn't detail, kind of stuff. They would not give me the contract to review until I signed an acceptance of the offer. The supervisor came over. He said he would try to get a contract but continued advising us of further benefits if we signed today. No contract.

Where do I start. The first time we bought points it was actually a good experience, they were upfront and honest. We had a chance to read everything. Then this Melissa ** from Florida was pushy and relentless. We had already paid off our first one and we told her we did not want to pay another $380 a month. She promised and if we put a certain amount down which we did, a large amount it would only be $110 we could transfer points and we would get $1000 gift card and none of it was true. We did not have a chance to read the contract. It was DocuSign and it went very fast but we trusted her and we believed her. Do not sign anything. I don’t care how pushy they are. Do not sign anything until you Read the contract. She lied about pretty much everything, I will never trust another sales person At Wyndham club again.

All I can tell you is run, they are crooks. They will lie and steal your money and there is no way of getting out! And you won’t get what you was promised! They tell you can get out but forget to tell you that you have to pay it off in full before you can get out and they give you nothing in return for giving it back.

Wow, I wish I had consulted these reviews before spending $160k for a membership. They lie, they misrepresent, and they are not available by phone. One hand never knows what the other is doing, and there's always a secret "rule" that prevents one from getting what one needs. Never buy from this company. They are the worst, with maintenance fees always going up and up and up.

My experience with Club Wyndham was nothing short of a nightmare. The sales presentation was the worst part of it all. The sales representatives were incredibly pushy, and they would say "yes" to anything just to close the deal. Once you sign up and try to book a hotel through their network, you'll find out that many of the hotels you want aren’t even in their network—buried in the fine print, of course.

Save your money, go to a different hotel, even if it's further away!!! If there was another hotel with availability, we would've taken the non-refundable payment & just gone to a hotel that actual gave a care about their guests & hotel. We stayed at Days Inn By WYNDHAM Brewerton, NY. When I called Wyndham & tried to file a complaint all they did was bounce it back to the hotel manager & we got a jacked up, cut & paste, generic email saying they will make sure our next stay will be better. We will NOT be staying there or any other Wyndham affiliated hotel!!!

Wyndham resort in London on Exeter is run down. It smells like urine and cigarettes. Though hotel front desk staff are friendly the services are by far inadequate. Tvs don't work. Toilets don't flush, there is mold in the shower... carpets are lifted and appear to have water damage. Unfortunately, Wyndham advised it's a franchise and though it holds their name they have no recourse... Avoid all Wyndham hotels as they simply can't do right by the customer.

Baymont by Wyndham in Chatham, IL was HORRIBLE. Filthy, dirty, breakfast was very sad. The place needs to be shut down. I can't believe Wyndham supports this place. Definitely not recommend. We'll never stay at a Wyndham again.

Extra Holidays is now controlled by Travel & Leisure Co, Global rental operations. They overbook the a Wyndham resorts and then cancel your reservations at the last minute. It happened to us in south shore Lake Tahoe. We had reservations for two 2 bedroom condos for a year in advance. We paid when we made our reservations, they had our money for an entire year. They canceled our reservations on the day we were scheduled to arrive by sending an email, no call, no text. Of course it was a busy day for us and did not check email that morning so we made the trip to Lake Tahoe only to be told we had been canceled when we arrived. This can’t be legal or right, we were 10 people in total.

After decades of dedicated use of what is now a Wyndham facility (La Quinta Hotels), I was contacted regarding a special promotion. I paid the fee ($199) and was then provided with an opportunity for another promotional visit. I paid the fee ($149). The agent speedily read the agreement which apparently contained a statement about not cancelling after 7 days--which I honestly never heard or I would not have accepted the deal. About 10 days later, my circumstances changes significantly and I needed to cancel both visits. I requested a refund which was categorically denied. There was ZERO customer sensitivity demonstrated. This type of negative customer relations cost Wyndham a lifelong customer and his influence on others. Pathetic customer service!

I regret and I curse the day I signed that contract with Wyndham Club currently they are known as well as Travel and Leisure. They pressurized and lied to us. They told us that we can cancel the contract any time we want to. Within 24 hours of signing that contract I and my wife have decided to cancel the contract after they heard this from us, they blocked our phone numbers so that we could not carry further the conversation until we were trapped beyond the period of time where the contract allowed us to cancel (6 days). Until now we haven't been able to exit from this timeshare.

Front staff and manager were good. The best bartender was the evening on July 30th. Issues were no drink machines worked and hotel has nowhere to purchase drinks when the restaurant closes. So getting back late after a game you have to search the area for something that's open which doesn't work. Also, cleaners went in and cleaned our room prior to check out! Stole 2 items and housekeeper said, "Nope nothing was in there," which I searched and found on her cart! Hotel Rules BEWARE is that if they see you leave with any luggage whether it's all or not they clean the room prior to checkout, this would be something to know ahead of time so we could of done the do not disturb trick! Not happy at all with this stay, it's a no for all Wyndhams for us

Definitely shop around and do your homework. They tell you lies to earn your business and then are no help when you encounter an issue. I had not been able to book for over a year and tech issues have never been resolved! I receive emails saying tickets have been made, but there is never a resolution. Also when calling I am placed on long hold and no one ever comes back to resolve the issue.

Watch all the double talk. Never go to the meetings on things they say have changed. They will say it will only take 90 minutes, turns into hours. Only want to sell more upgrades. I repeat, never get in this Scam Wyndham company. Their sales people are the pits. The US Supreme Court needs to get involved. This place needs to return all the money you paid in. Wait to you see how high the maintenance charges go up every year. It never ends. I have a issue with them right now. Which they screwed up on. I have them where it hurts. They keep sending me nasty letters and phone calls on and on. I have all my information in writing, they want a fight, they will get a huge one from me.

Beware! It's a scam. Every time you're going to use your points for a nice vacation they'll try to sell an "upgrade" to you or send you to an "meeting" for recent changes where they pretty much just want to sell you more unnecessary stuff. It's like you're paying Wyndham to scam you and sell you overpriced offers.