Westgate Reservations Reviews

I've been a loyal guest at Westgate for a long time due to my frequent travels back to Virginia from Pennsylvania. Having sold my house in Newport News, I chose to maintain my connection with Westgate in Williamsburg because it allows me to book a room at a decent price whenever I visit.

The check-in and check-out process and the food options were very good. The Treasure Cove Island and all the pools have been our favorite activities. We enjoy all of it. Also, we're relaxed and at ease when we stay at Westgate and if we have a little issue or something, they are very upfront and helpful. The indoor parking is really nice, too. We feel secured. But one thing was we attended an orientation and we deposited $20 cash. But we were supposed to see each other again and due to the hurricane, we were not able to. We were not able to get the $100 credit or the card and get back our $20 cash. Other than that, we really enjoy our stay there. That was our second time and we always use Westgate pretty much because it's comfortable and nice.

My wife saw a deal on Facebook for four days, three nights stay at the Westgate Hotel. We were gonna go see an Elvis show there so we stayed there. But the part of the premise was to have to go to a presentation. We've done it before that was why we were hesitant. We were gonna go in and make sure we said no but it was a hard pressure situation and they got us to buy it. We're regretting it now but we'll stick with it. I'm gonna try and utilize it as best as I can. We also paid an extra 50 bucks in order for them to give us the opportunity to sell their stuff and have people go and use their stuff.

Everything is very comfortable at Westgate but they should offer more incentives. I've been with them since 2007 and I wish they have a point system. I don't feel that I'm getting my money's worth saving more since their maintenance has gotten so high. In the beginning, it was beautiful. But now, it's not. I'm hoping I don't have to get out in the future.

Westgate is a little bit higher end than the normal ones, and that's where we go for. All the reservations are made through the timeshare company that we have, and we just go there and give them our name. They review it then they go over all the amenities of the resort and where everything's at. The different Westgates that we stayed at all had swimming pools, indoor/outdoor ones. They have little mini golf things, volleyball and basketball courts too. Westgate is great place to stay. We usually stay there for week-long and they get you everything you need. We get them for anywhere between 350 to 450 for the whole week, and they're usually a couple hundred bucks a night so we feel we get a good deal.

My experience with Westgate Resorts was awful. They used false promises of free meals, accommodations, and discounts to lure us into a 7-hour high-pressure sales pitch. My young children were left hungry and distressed, as we were denied proper food and breaks. We were pressured into signing a contract based on lies about lifetime discounts and investment benefits, which turned out to be completely false. So far, I’ve lost $3,000 upfront, with over $30,000 in additional payments expected over the next 10 years for something entirely misrepresented. The actual benefits are nonexistent, and the financial burden for lifetime. Westgate Resorts relies on predatory, manipulative practices that exploit families. I strongly caution others to avoid this company.

Westgate Resorts are full of lies and only want your money. After you get pulled into the scam, you sign your life away and they don’t help you get your life back. You are stuck paying a life long of fees. $1000plus a year for the rest of your life-to stay for one week a year in a resort. This was a horrible investment. I have called them numerous times and everyone has an I don’t care attitude. “It’s nothing we can do, you shouldn’t have signed the documents.”

We called Westgate Reservations for a Black Friday special. "Pay $99.00 for 3 days 4 nights including other incentives." asked age. We are 71 & 72 retired with high income. Agent then informed us we were disqualified because of our age to use the offer. Nowhere in advertisement states such.

WESTGATE RESORTS. Once upon a time I owned a Timeshare with Westgate Resorts. I attended one of their high pressure sales presentations to get Free tickets to Universal Studios. Several hours later I bought a timeshare unit. A few years later I upgraded to all year booking with no black out dates. The promise they made to me was that I could cancel my ownership at anytime through their Westgate Legacy Program. This was a complete LIE. When I tried to cancel my ownership they refused to accept it and they told me I would be paying them for the rest of my life. That included the purchase price of the property Deed ($32K) and yearly Maintenance Fees of $1400 per year. I WAS HORRIFIED BECAUSE THEY LIED TO ME DURING THE CONTRACT SIGNING (32 Pages). Westgate Resorts do not allow you to cancel your ownership even though they say you can.

They gave us $100 if we would come to a meeting for breakfast so we did. A young man did a tour with us and we really liked him but he gave us a little bit of misinformation. He gave us a price of 30,000 for a week of vacation and I said there was no way I was paying that kind of money. They got it down to the one-bedroom and every two years, it was 7,000 and something. My ex-husband agreed to it but on the way home, we had a discussion and we were gonna back out. We tried to get ahold of them but no one answered the phone. Finally, someone answered and they made the excuse that they just got a new telephone system and it's just one thing after another. The young man told us if we purchased this and we decided to sell it or get rid of it, they’d take them back. but I heard later that was not true.