Westgate Reservations Reviews

My wife saw a deal on Facebook for four days, three nights stay at the Westgate Hotel. We were gonna go see an Elvis show there so we stayed there. But the part of the premise was to have to go to a presentation. We've done it before that was why we were hesitant. We were gonna go in and make sure we said no but it was a hard pressure situation and they got us to buy it. We're regretting it now but we'll stick with it. I'm gonna try and utilize it as best as I can. We also paid an extra 50 bucks in order for them to give us the opportunity to sell their stuff and have people go and use their stuff.

When we use the timeshare that we have, which is Westgate, it's very easy. We just make a phone call and we're all set. The timeshare didn't have food selections. We went down to a Westgate in Florida, and they had a number of restaurants on the property. It was near Disney World. The resort had a pool. We used the pool. I’ve gone to Disney World a number of times, too. We've been at the one in Branson a number of times and ate at one restaurant they have at the edge of the property and enjoyed that, we sat around and used the fireplaces over in the Branson and we ended up switching from Branson over to Gatlinburg. In Branson, there were a lot of things going on. It was the same thing as Gatlinburg. There are a lot of things going on for families and kids. Shows-wise, you go to Branson for the shows that are out there but not on property. With Gatlinburg, there are not so many shows but there are active things to do.

We were lied to multiple times by the people that we got the tour from the first time and the salesperson that we got the first time. It was portrayed that we were gonna get all of these other benefits that you don't get unless you are an owner. We've never done anything like that before, so we didn't know what to expect. When we got into the Travel Club, we tried booking at Branson Woods. What we thought we were doing was nothing what we actually got. We were supposed to be in a much nicer place. They put us in this cabin that looked like it was a Super 8 Motel. We were very disappointed.

I like the water park Westgate Resorts had when I first went there, for the children. The kids went around. They went to the golf area. We went to the swamp where they got swamp boats but every time we go there, it's closed because of the weather. The staff is friendly. However, I don't like that whenever I go there, they try to sell me more. I just bought another one. That was the last time. Not any more. Also, I was late getting there once. They told me if I’d stay two nights, I was supposed to have been there the day before, but my reservation said I was supposed to be on the day that I got there. They made us leave ‘cause they didn't have a room, after they told us we came late and didn't tell us when we checked in. In Vegas, I had a bad experience as well. They gave me a hotel room instead of a resort owner's room.

I've been to their resorts in Florida, Park City, Arizona, and Las Vegas. The ones in Florida were really nice. They have good quality units. The kitchens are well set up where we can do whatever we want. They've got plenty of options for preparing their own foods. And they have a general store that's convenient. If you forget something, you can get it pretty easy and I like that. They seem to be reasonable. They're not the cheapest but you don't feel guilty about buying stuff.

We called Westgate Reservations for a Black Friday special. "Pay $99.00 for 3 days 4 nights including other incentives." asked age. We are 71 & 72 retired with high income. Agent then informed us we were disqualified because of our age to use the offer. Nowhere in advertisement states such.

The check-in and check-out process and the food options were very good. The Treasure Cove Island and all the pools have been our favorite activities. We enjoy all of it. Also, we're relaxed and at ease when we stay at Westgate and if we have a little issue or something, they are very upfront and helpful. The indoor parking is really nice, too. We feel secured. But one thing was we attended an orientation and we deposited $20 cash. But we were supposed to see each other again and due to the hurricane, we were not able to. We were not able to get the $100 credit or the card and get back our $20 cash. Other than that, we really enjoy our stay there. That was our second time and we always use Westgate pretty much because it's comfortable and nice.

WESTGATE RESORTS. Once upon a time I owned a Timeshare with Westgate Resorts. I attended one of their high pressure sales presentations to get Free tickets to Universal Studios. Several hours later I bought a timeshare unit. A few years later I upgraded to all year booking with no black out dates. The promise they made to me was that I could cancel my ownership at anytime through their Westgate Legacy Program. This was a complete LIE. When I tried to cancel my ownership they refused to accept it and they told me I would be paying them for the rest of my life. That included the purchase price of the property Deed ($32K) and yearly Maintenance Fees of $1400 per year. I WAS HORRIFIED BECAUSE THEY LIED TO ME DURING THE CONTRACT SIGNING (32 Pages). Westgate Resorts do not allow you to cancel your ownership even though they say you can.

They gave us $100 if we would come to a meeting for breakfast so we did. A young man did a tour with us and we really liked him but he gave us a little bit of misinformation. He gave us a price of 30,000 for a week of vacation and I said there was no way I was paying that kind of money. They got it down to the one-bedroom and every two years, it was 7,000 and something. My ex-husband agreed to it but on the way home, we had a discussion and we were gonna back out. We tried to get ahold of them but no one answered the phone. Finally, someone answered and they made the excuse that they just got a new telephone system and it's just one thing after another. The young man told us if we purchased this and we decided to sell it or get rid of it, they’d take them back. but I heard later that was not true.

My grandparents were pressured into purchasing a timeshare at Westgate which they are now too old to use. They’ve requested to cancel it multiple times and have been consistently given the runaround. It took us a year (still paying exorbitant maintenance fees) to finally get a cancellation on the contracts through famous Instagram credit guys named **. Getting in is very easy but they make it impossible to get out because they make money from the fees. Not the best experience for us.