Club Wyndham Reviews

Worst hotel brand. They charge outrageously to be a member and then do not offer any "discounted" rates. They will charge you the same per night as a nonmember but will also use points on top of the nightly rate. All the hotels I've stayed at have the quality of a roadside motel with a high price. The nice resorts/hotels are booked out so far in advance you will never get those unless you have a high membership. Do not fall for their lies. Stay away from this brand.

STAY AWAY & RUN!!! We are dissatisfied with all the lies that were told to us when we purchased our Bronze VIP membership. It was all lies and propaganda. Nothing was true and you have shady salespeople that will say anything to get you to buy. We are very disappointed with the Wyndham brand. We thought very highly of the company until after our visit to the seminar. Which we were told that we are only VIP for 2 years then we have to pay out of pocket when we travel for rest of life, or til we get out of the contract. Jeremy & Zachary from Fairfield. That's BAD BUSINESS!!!

My recent experience at Club Wyndham Ocean Boulevard in North Myrtle Beach left me profoundly concerned about the ethical practices employed by Wyndham in their timeshare presentations. The encounter with presenters Faith and Derek revealed troubling aspects of predatory, discriminatory, and unethical business practices that seem to prey on individuals with lower socio-economic means while privileging those with higher socio-economic status. When they assumed that I had bad credit, they offered me Proposal A with significantly higher costs and interest rates. However, upon learning that I had good credit, was educated, and had financial means, they quickly offered me Proposal B with much more favorable terms. This stark shift in their approach underscores the discriminatory nature of their sales tactics.

Just read all the reviews and know it's all true and much worse! They are a legal organization of Criminals! How our country has allowed this company to stay in business for so long is beyond me but I think it's time to get rid of these career politicians that take bribery from them and get some new blood that will protect the people and not their own pockets!

Wyndam Ownership is a scam. STAY AWAY!!! We paid over $30,000.00 to be a VIP member. Every time we try to book a vacation there's an issue. The customer service is awful. First we are told call in 30 days to book the resort. We call in 30 days and then are told to call in 90 days. WHAT DID WE PAY FOR???? I wish there was a way to get out of this company. If anyone knows a way please contact me. We have only been members for 18 months. What a waste of money.

They will lie to get you hooked in. They tell you that you can get out of it but that’s a lie. Then you are asked to go to owners meetings….don’t go. It took me three hours to get my license and cards back. Then ran my credit when told not to. Plus Vanessa and Lawrence told me my timeshare was worth nothing. Do not fall for this. It will be the worst mistake you’ve ever made!!

All of the comments you're reading here are right on. They do whatever they can to get you to sign up and it all seems very promising. Once you sign it's all excitement and celebration. Then good luck finding any available resorts to stay at any time within a year. And if by miracle you DO get a booking you can't check in without being asked to attend a meeting where they'll try to upsell you. You're a walking wallet to them. Not to mention you'll pay a monthly fee and then another fee if you want housecleaning. Finally, if you try to sell your timeshare back they'll offer you 15% of what you paid, and give you no path to resolution. Save your money and frustration!

Please do not sign up for these timeshares! The resorts and experiences are nice but you can save and pay way less on your own. They lie saying the right things to make it sound so amazing! Once you sign, they don't care about whether you can afford the timeshare or who lied to get you into the timeshare. All they care about is having you pay off the timeshare then give it back to them. They won't help you in any beneficial way. They'll transfer you 10 times and you still won't get any help. I was told not to pay out of pocket but to use some of my points to pay for the maintenance fees. The yearly maintenance fees exceed the amount of money I'd receive if I exchanged all of my points to money. They are crooks!

Wyndham. I wish someone told me this when I was doing my research so hopefully this helps someone in the future - do NOT get suckered into this deal. They use manipulation tactics and pressure to get you to sign a contract.

Wyndham is an evil company that employs evil people, specifically for their timeshare sales. I have seen firsthand how they prey upon the elderly, veterans, young couples, and the mentally infirm just to sign a contract. If you don't believe this review, read some of the thousands of others here and elsewhere. Look at the YouTube testimonials. Talk to real Wyndham timeshare victims like me.

There is a reason that with over 1300 reviews 96% are 1 star. Customer service is absolutely awful. Very long hold times (45-90 minutes) and then they have you call another number which puts you on hold again. Difficulty understanding the accents. After a call, customer service forwards you to a sales pitch for a Wyndham time share with high pressure tactics, which you can read the hell that you go through if you actually purchase one. Fortunately I did not but I also never got the promised bonus points for listening to the pitch. When I called customer service about that they told me that I would have to call the time share department. I didn't bother because hold times would be ridiculous and I had already spent over 4 hours on hold in the last few weeks trying to solve other issues. I used to think Wyndham was a well respected hospitality chain. Not anymore. I am done with Wyndham.

Was told by listening to a 2 hour time share sell/presentation I would receive a 3 day 2 night stay and it would be sent to my email. I have called numerous numbers trying to get ahold of someone to assist me only to be told they don't handle this and had numerous rude agents. Was told by one agent I will have to go back there. What? Parking is not free there. Why would I want to pay parking again for a promotion that should be free and offered by a Hotel. Would never buy a timeshare from them now after seeing the poor customer service I have received.

I made the mistake of agreeing to buy a time share I was offered on their presentation, on (06/05/2024) After coming back from my vacation and finally having time to go through the website and seeing how complicated the scheduling of the vacations was going to be and realizing it was not gonna be cost effective, I decided to go ahead and sent the Rescission letter on (06/11/2024), I did sent the letter through certified mail and within the 10 Days window allowed to cancel the contract without fees and or penalties.

I was making a reservation for Wyndham and called their to number. What I got was a consultant firm called “One Click”. They acted very helpful. Made my Wyndham reservation and offered to make my airline flight reservation. I allowed them to. My friend got sick and I had to cancel my trip. The airline refund went to One Click. They refused to refund my money. I’m still waiting since October 2023. Wyndham doesn’t seem to care.

They want you to book 2 years in advance. For the money paid as well as the maintenance fees yearly, I should be able to book easily since I only get to pick vacations in January for the year. Biggest waste of money I have spent. Started search in January, got a booking in March but have to swap rooms in the middle of vacation. Extremely disappointing.

Worst customer service by multiple people in Wyndham. Misled and straight up lied to by Wyndham representatives surrounding timeshare presentation and packages. Have email saying one thing, which we fulfilled in going to timeshare presentation, but they still charged us $300 for our stay since we did it on a different day (the email said we could call the tour center to reschedule, WHICH WE DID and went!). Tried to call and explain the charge to Wyndham Corporate, they would not listen, spoke over us, and then hung up without any sort of resolution. Absolutely terrible and unbelievable.

This company sucks. We had a loan through them since 2021 and the loan hasn't haven't even gotten down. The interest isn't even changing. It keeps going up. Bad company overall, so Wyndham take some considerations.

It is nearly impossible to actually use your ownership unless you have the flexibility to just go where there's an opening. The owner site will say there is no availability, but you can go to travel sites and see it's there. We couldn't use our points when I was very unexpectedly diagnosed with cancer and needed an intense chemo course lasting 5 months. We lost 400,000 points. They gave us back 200,000 but then wouldn't let us bank any because we'd missed the deadline...When the points were given *after* the deadline had already passed. Zero sympathy for our situation (I'm quite young to have cancer and have small children). As in, they didn't even say, "Sorry you are going through that."

Nightmare Nightmare nightmare. Never ever. Wyndham taken all my lunches, my dinners money. I did my life mistake bought Wyndham timeshare. I am losing a lot of money because of it. And their hotel gross. One time we stayed in one of them the door wasn't close. We slept all night with door open. They didn't do anything for us and the room smell smoke very bad. We told them we are non smokers still nothing. The only thing they tell you when you call them and complain they tell you they give you the point back. Guess what they never do!!!! Guess What when you keep calling to check they tell you, "We didn't say that. Who told you you get the point back."

WE WENT TO A TIMESHARE PRESENTATION in San Antonio, TX AND TOLD THE SALESMAN WE WERE NOT BUYING A TIMESHARE, JUST GIVE US A FREE VOUCHER FOR HOTEL STAY FOR COMING TO PRESENTATION. He offered us a deal of 400000 points to try it out which sounded pretty good. It was around $2900 and we had two years to use it. The hotel and condo rooms are dynamite, really pretty. The problem is we have to pay for airfare, transportation from airport to the property and everything else, so we really did not come out ahead. They want $250 Deposit at property, too. There are travel wholesalers around that sell All Inclusive Trips where airfare, hotel, meals, drinks and activities are all included in, usually a really good price. Timeshares were great Back In The Day but their Time Has Come And Gone!

Current member. Wish I wasn't. They make mandatory meetings to upsell you and ruin your vacation. Non stop calls to sell jezz. They made my wife cry on anniversary. Would never buy from again. Looking to get out.

Extremely aggressive harassing sales tactics. Multiple lies. I'm paying a lawyer $7k to get out of my timeshare. My monthly payments through Barkley Bank Credit Card has gone to collections. My lawyer claims it's a 3rd party and he is only dealing with Wyndham which is standard with any attorney apparently. Even after I had made payment arrangements to Barkley Bank and was told the CC account was closed by Wyndham representatives....the card is still being charged monthly and destroying my credit. One of the biggest mistakes of my life was doing business with this company. They are out for blood.

I stayed at the Blakely in NYC 5/13-5/17/24. I paid in full for the room 9/5/23. Go to check in & they will not honor the room I reserved. Provided no towels, phones in hotel do not work, phones into the hotel do not work, and manager has refused to respond to me. 3 women w/long hair and they finally give us bath floor mats to use for our showers and 2 washcloths. And no blow dryer. I reached out to customer care and they referred me to another number that is also out of service. I’d give this a zero but need to give it a 1 in order for this to post.

This company takes advantage of vulnerable clients and preys on individuals' hopes and Dreams. They are crooks and make promises that are not kept. They will only receive negative reviews to make sure others are aware.

I would NEVER recommend this company to anyone. I purchased a package that had expired. Totally my fault and I just let it be. Then, on May 4, 2024, they called ME to tell me that they could extend it 90 more days. I said that would be great as I am traveling to Nashville soon. The person put me on hold and we were disconnected. I called back and every single representative said that this isn’t possible and that no one actually called me. Funny enough I just clicked the number in my incoming call history so it definitely was them. I’ve requested multiple times for a supervisor to call me back and that has never happened. They miraculously don’t have the call from them to me in their recorded calls even though they told me they record every single call. I would never recommend this company to anyone ever.

2 or 3 star hotel availability, the hotels they showed while pitching the points and vacation are nowhere to be seen lol. The available places have low reviews online, what a scam and a joke. What a waste of time.

We are very disappointed vacation club members who have been coming to this resort (formally Omni) for almost 10 years. Hotel guests need to be aware that whatever is promised, the vacation club does not honor contract agreements.

I have never had a worse experience as I had at Wyndham Seawatch Resort in Myrtle Beach. My girlfriend works for Wyndham and had earned 2 free nights at this hotel on the ocean. We are celebrating our 60th birthdays this year, and we hadn't seen each other in 5 years. We were informed at around 2:45 p.m., when check in is at 4:00 p.m.., that we were bumped from our room. It was a 2 bedroom ocean view deluxe room, they wanted to for us to instead stay at an old age home, golf resort, under highway 31. Now doesn't that sound relaxing? We decided not to stay at the golf resort and had to find a hotel on the ocean last minute and pay top dollar. The manager at the Seawatch was rude and truly didn't care!!!! No empathy whatsoever. I will never stay at a Wyndham Resort, and I will share this story with the people in my medical community.

Stay away from Wyndham. I am a 20 year owner who uses the resort every other year. I have never upgraded which is something they pressure you to do all the time. When I purchased my time share with Fairfield, I was promised, any resort, anywhere they own for the rest of my life. Well three years later Wyndham swooped in and bought Fairfield. They promised nothing would change. FF to today, I just returned from Old Alexandrea Virginia, resort. To make this quick, here is what transpired.

Wyndham refused to provide the gifts promised when I showed up to attend a time sharing presentation on April 28, 2024 at the Legacy Golf Resort in AZ. They refused because I was an unattended female without my boyfriend present. I find this highly offensive when there are still outdated practices requiring a partner to be in attendance to make any financial decisions. I am a highly educated woman and accomplished executive, own my own home, and don’t need any assistance to make a decision when it comes to a timeshare. Don’t waste your time with a company that engages is these practices!

I wish that I could rate my experience at 0 stars. I purchased a promo at the Travel show. I gave my ID and bank card. Provided my co-parent as the person I cohabitate with because we do. We go to the Atlanta Club Wyndham to do the tour. Waited for a long time only to be told the package was in his name and not mine, even though I gave my ID for my information to be added. We went through the tour. I tried several times to say I want to get my promo and leave. The customer service was TERRIBLE. However, they finally came back with a "deal" that I could work with. I asked multiple questions. Got home, and after carefully reading the fine print, what I told I would receive was not included. I canceled the timeshare and was able to receive a refund.

I made a reservation on 3/26/2024 at Extra Holidays for WorldMark Lake Tahoe and received my confirmation number, next day the complete mount was charged to my credit card, this reservation was for 4/27/2024 to 4/30/2024. On 4/11/2024 my plans changed and I made the cancellation through same website and received the cancellation email, then I waited a few days for the refund on credit card as I read on the website takes a while to process.

This is such a horrible scam. Me and my wife went to the "presentation" just so we can get all of our free stuff, paid the deposit, did the thing, sent our voucher in for the free getaway and never heard anything back. I called them to see what was going on and was told I didn't respond to them in time and it was cancelled but they'll reinstate it, so I filled out even more paperwork, mailed it again and was told I had to pay another deposit and as they tried to upsell me on paying more for a longer vacation. After some back and forth with the very rude, condescending lady on the phone, I told her, "We're no longer interested," we weren't paying another deposit and she then proceeded to just hang up on us. Avoid this place and all their scam hotels at all costs.

I have been a Wyndham owner for almost 10 years. The promise was "You can vacation when and where you want to". That is a lie. Wyndham does not have enough inventory (rooms) in places of high demand (beaches in the summer is what I can verify) to follow up on that promise. When you can't get a room, they offer you a waitlist then cancel it before it can be filled (three times they've cancelled my waitlist requests with no email notifications of any kind). Maintenance fees go up every year even though Wyndham said the cost of vacationing will never go up (meaning the # of points to vacation at a given location won't change) but that isn't told to potential owners when you're buying your timeshare. Potential new buyers - please do not waste your hard earned money on this scam.

Complaint filed against this hotel with the Federal Trade Commission, Better Business Bureau, and New York state attorney general. Do the same if you suspect you're a victim of fraud by this hotel. Also, read the bottom of this review about a class action lawsuit against LuxUrban Hotels Inc. and NYC's fining them. Read all the one-star reviews here and the reviews on Trip Advisor if you need more proof, wish I did that first. Others on there have had similar experiences like mine. Here’s what happened:

We booked a preview at Sundestin in Destin, FL through Wyndham. On the second morning of our stay, we found two bed bugs in our bed. We informed the hotel, and they told us to call Wyndham. We called Wyndham customer service who told us to call some other Wyndham hotline. We called that number and were told to call the first number again. It went in circles like this a few times. We originally asked if there was any other hotel availability as we didn’t want to stay in a hotel with bed bugs. They told us they could only put us in another room in the same hotel. We said, in that case, we would want to leave our vacation early and requested at least a partial refund.

Wyndham ripped me off! I owned 12,000 annual timeshare credits that I had owned for over 20 years!! After over 20 years of paying maintenance fees (and I rarely used the credits) I hit a really bad spot financially and fell behind on my maintenance fees. They sent me a letter threatening to cancel my membership if I didn't make a payment within a specified timeframe. I called and informed them of when I would be making a payment.

Travel + Leisure co is running a pyramid scam platform to give five star ratings to their travel destinations including Wyndham Vacation Resorts which is ridiculous. They have formed this platform very tactfully and recruit people saying that this is a part time job where you can earn $ 200 -300 if worked 2 hours a day. Once joined the first set of tasks can be completed and then the scam begins. They want joined people to pay like a lot of thousands of dollars to recharge their so called platform account to rate a combo trip called task.

Wyndham Palmas Del Mar Puerto Rico Review. Visited April 2024. In my 73 years of visiting hundreds of resorts, this was the worse experience of my life time. We visited the pool on our second day. I received a towel for myself, I asked for two, but was only handed one by the attendant. A few minutes later my wife came to the pool and I asked for another towel. He looked at his list and said there is only one person in room 12. I explained that was an error, I had registered my wife and I, and I needed a towel. He said no. So I went to the front desk. The Towel attendant followed me. They fussed around and then said to wear a wrist band at the pool and she gave me a towel. I saw her talk to the Towel attendant.

Buyer, be warned! If you purchase, which is a horrible financial investment, please know that you have very little recourse when Wyndham "takes" your money when you try to protect your reservations and points. In short, Owner Resolution (Darla is one such employee) does not care about you as an owner or that you are a long-term, highly respected, and never-an-issue owner! I was swindled out of $149 recently, and I have been an owner for over 20 years (my mortgage completely paid off, and I have always paid my monthly maintenance fee on time). I could not discourage ownership more and know that my sons and daughter have chosen not to accept a transfer of ownership upon my death. That should tell you something! Again, the Owner Resolution department does not care about you as an owner, and they have employees such as Darla to prove that every day!

I don’t know anything about Hyatt or Marriott timeshares but there’s absolutely no way the experience can be worse than Wyndham. The entire thing is a scam. They will throw free things your direction and offer you a very small buy-in. Once you buy-in, you will be trapped. If you are able to book one of their crap timeshares (the decent ones ironically are always full) they harass you to buy more points any time you book. They threaten you if you don’t buy more by saying you’ll need to pay more costs for the points you have unless you buy more.

First time ever experiencing this. My boyfriend and I had weekend vacation with our 4 kiddos and went to Branson MO. We first purchased tickets through a coupon website, and we had to go pick them up. Once we got there getting the tickets were fine, but then they talked us into purchasing FRITZ Adventure tickets through them and had to go pick them up at Wyndham Vacation Resort and sit through a power point presentation. We asked how long it would be and he stated 120 minutes.

We were walking through our hotel in Vegas when we were approached by "the recruiters". My wife and I had never sat through one of the presentations but we entertained the thought and made sure we got as many free gifts as we could. We were told it would be a 2 hr presentation and there was no obligation to purchase to receive the gifts. We took our 14 yo onto the 9 am presentation and that's when it all went downhill.

I only went through the sales time share presentation. I am not an owner, and NEVER would I want to be an owner. Total scam artists! They blatantly lied to me when talking to me about sitting through the time share presentation. They lied and told me they would get me checked into the hotel earlier, and knowing how skeptical I was they told me I was going to a "different" presentation that had no heavy sales and was only a "tour." I was fine with all of it realizing I was committing to a time share presentation but there was a voucher for a "free trip" at the end. I told them I would not go over time because I was literally JUST starting my vacation - we'd just arrived (they snag you at check in!) 1 hour 45 minutes later it's a total you-know-what show.

We booked through Monster to attend a timeshare sales pitch. We were originally placed at the resort but had to change our travel dates by two days and ended up at a hotel. We are a family of 4 with an 8 year old. The hotel we were placed at was connected to a Cabrera! We witnessed a "john" or "pimp" standing outside the hotel rooms on the first floor while we were on the third floor. We also witnessed the "call girls" going in and out of rooms. Before we arrived, we read reviews that the pool was not working. We called to confirm and they said it was warm and the hot tub was hot. Not true. The water was FRIGID! That is when we could get on after seeing help that the pool was padlocks shut.

Unbelievable how much pressure and how many twisted half truths they tell you. Ours was in Waikiki, Don Hanuka or something like that was our used car salesman. He spoke about his acting gigs and his Broadway career, etc etc. They went from $90000 down to $45000 to $4225, we were very polite, it lasted 3 hrs, after I finally told Don, we weren't going to do it, his attitude changed. I truly feel all of these people in this business have evil spirits. They are greedy, ugly people. They make a living scamming elderly, poor people and anyone who trusts them. Wyndham should be sued into bankruptcy and then prosecuted. Luckily I stuck to my guns and got out of there. We desperately need legal reform for this scam industry.

There was some crazy guest room 120, I'm in room 130. All of a sudden I see a 66 year old yelling at me and my daughter, spitting at me and my car as I backed up in the parking lot. I called the cops, But still waiting for the Manager to call me back. I had to leave and the last Night was charged even though we had to leave for safety reasons. My wife and two daughters felt threatened by an unknown, he told the Police I was Whistling ....

I WANT TO CANCEL MY CONTRACT. This whole thing is a scam, I have repeated emailed and not a single representative ever calls me regarding my concern. For over a week I have been calling and emailing. I was told to sell my timeshare, but the very timeshare companies recommended by Wyndham said it is impossible since there is no value to them and no one will want to buy a contract like mine. Now they want to me enter the resale program, which comes with a fee, I don't understand why a fee since it is wyndham who is selling it, I am already obligated to pay hundreds in maintenance and more, plus mortgage.

Wyndham phones me at least once a day. Have rec'd hundreds of phone calls. Have blocked their number of course 407-626-0774 but they call from another number and show that number as their caller ID. Have reported them as serial telemarketer, They do no stop. Have tried to call back but their phone tree is immense. Have also emailed them at info@wyndhamvacatons.com but no response. Ken **

We went to a timeshare presentation. Our person didn't want to take "no". We ended up purchasing 400,000 points for about $4500 as a "trial". Went to make our first vacation and wanted to bring the whole family. We told them we wanted 3 rooms. They said we couldn't do that (wanted to be able to sleep 9 people comfortably). I spoke to them one day and evidently, they booked the vacation. I called a couple of days later to see about the 3rd room, they said it wasn't available. No one told me we booked the other two rooms, each conversation was easily over an hour and they told me next year I needed to reserve sooner, but no more than 6 months in advance. I got a call last week from Puerto Rico asking why we weren't there. This was the first I knew of our actual vacation being booked.

We regretted buying into this timeshare almost instantly. Very first time we used our points we realized what a mistake it was. As soon as we arrived at the hotel we were met with push/aggressive sales people trying to sell us more points. Would not let us check in before we went to another presentation. Hotel was in terrible condition, appliances were old and barely working if at all. The room was filthy, I mean just a terrible experience. Stay away from Wyndham.

While entering the Luxor we were promised lots of things to go listen to what Wyndham had to say. The representatives were rude, obnoxious, aggressive & would not accept no. Walked out with NOTHING!!!

The experience we had at Wyndham Resorts in Las Vegas turned into an utter nightmare. We lured in by a woman while walking through the property and were enticed to attend a Wyndham presentation in exchange for tickets to a show. Little did we know that this would turn into a four-hour meeting complete with high-pressure sales tactics and manipulation from their salespeople. Throughout the entire process, we were constantly pressured to purchase a timeshare, despite our repeated refusals. The tactics employed by their employees were deceptive and unethical.

I purchased a $99 2-day vacation deal when visiting San Antonio Seaworld. One lay lied to me, hid every detail, and presented it as a hotel deal. When I tried to reserve the hotel, many terms came in, and it even told me there would be a penalty if I did not attend presentations. It is $150. This is a complete robbery, and no one should buy this package. Do not waste your time and money on these scammers. Never purchase this deal. They are scams. They steal your money. Stay away.

Be aware that if you book through any third-party reservation system, like VRBO, Priceline, etc. if it’s a busy weekend they are going to give your room away. I do not understand why you would work with these other reservation systems if you are not going to honor the reservations. I’ve had a confirmation number for four months, and a teammate has had a confirmation number for six months… And both of us got moved 25 minutes away. Confirmations mean nothing and reservations are pretend. When you check in they also will have complete apathy or situation and merely give you a phone number to call to figure out where you’ve been moved.

Wyndham will say anything to sell you a contract and then hides behind the fact it’s completely verbal so they can not be held accountable. Then we agreed to pay them a settlement to leave the contract which they told us in writing would cause the account to be closed and reported as zero balance. This did happen but two months later they reopened it, reported it as foreclosed, and went against what they said again. This company should be driven in to the dirt through consumer protections. The government should be more concerned about this type of business than Warren’s hysteria over a “sandwich monopoly”.

We bought in 15 + years ago. Was great then. We were warned at an owner's breakfast update that if we didn't buy more points - it would be harder to reserve. We were pleased with the process at that time and didn't give them more money. (Thankfully) 5 years later - they were right! Hard to reserve, hard to save 34 dollars and reserve online, (online doesn't work), etc., etc., etc. The rules change and they nickel and dime you and don't care! As a Canadian we cannot access the same benefits as our American friends. Pls do not buy - go for the breakfast - say no and claim your reward! Save 130 monthly (what we pay in maintenance fees) into your own travel fund savings account and look for great deals and last minute vacation deals! These guys are crooked!

My husband and I went to a presentation in Georgia. We were supposed to be done in 2 hours and ended up being 4 hours. We told them that we didn't want to buy a timeshare and assured that it wasn't a timeshare. The first offer was 150000 and wanted 20000 down payment. Then offered 60000 with 10000 down-payment. We ended up with a trial offer 4000. When we got home I logged in. The first thing that pops up says that it is a timeshare. All these people do is lie.

This is a scam. They get away with terrible service and bad properties. Today in world of Airbnb, and all the rest of rentals and restaurants that rely on reviews to stay in business, this terrible company just keeps going because they scammed a bunch of people before these other options existed and then you get stuck with them. Their Properties are low end. They sell the gold crown like it is the biggest luxury although they are for the most part so cheap and degraded. You can get AMAZING properties and have GORGEOUS experiences with airbnb, Booking or even high end hotels etc.. You will have nothing like that with this company. And they have ZERO accountability. Stay away at all cost.. because you will lose money too on keeping on paying for the upkeep... Just stay away

I travel for work a lot. I was traveling and just needed a room for the night to get some rest. Was traveling with my ESA. The first 2 questions I was asked was for his papers and what type breed was my dog. This before my service dog was out of my vehicle. I have PTSD with severe anxiety attacks. My dog is trained to sense my anxiety and to remove me from situations and to get me to sit down until my heart rate goes back decreases.

We had cockroaches in our room, the pool is indefinitely out of order. We were in the nonrenovated section. The parking is over $75 a day with taxes, fees, etc. The location was good. Do not do the update meeting. It took us 6 hours. We tried to leave twice and were threatened we would lose our benefits. This was the worse experience ever. We did get moved two days later once they had a no show. We have this location again in March. We will require the renovated rooms and may even move to the other location. Where the pool is located 20 mins away. I needed to do pool therapy and we had to go to the other hotel each day and pay the same $75 to park and use the pool. They said they would refund our money but they have not as of this review.

High pressure, rude, unprofessional behavior and various misleading tactics to take advantage of people. Zero customer service to resolve issues they created with loopholes. We spent hours at their “welcome” center, more like the “hustle” center.

We went for our initial vacation ownership meeting and communicated with our rep that we would be about 30 minutes late. He let us know that was not a problem and to still show up. We drove 45 minutes and when we arrived at the time we stated we would they would not take us. They said the presentation had started and they would not allow us to participate. We talked to the director of sales over the phone D. ** in Arizona and he essentially said we could wait for the next sales pitch or reschedule. We were not able to make that happen and they did refund us. I did let him know that I would be writing a negative review and he tried to talk me out of it. After looking at over 1200 reviews with a 1.1 star average I now know this is a company wide issue.

My late wife and I bought in 2005 when being told what a great investment this is. That when you want out simply sell it for a huge profit, rent it out, pass it on to your heirs, etc. We did use it until my wife passed away 7 years ago. We listed with a timeshare real estate broker to sell it but Wyndham continually block the sale. They keep promising to email me a letter saying that everything is current. They continually promise to email me the letter within 35 to 48 hours to confirm that all payments are current. But after 4 or 5 such promises we still have not received it. My advice is do not believe anything they tell you from day 1 at the presentation for as long as you have it. The maintenance fees go up every year and so far no success at exiting.

I cancelled my vacation to Vegas due to medical problem with family member on Jan 9 which was scheduled in March. They told me that it would cost 20 bucks to cancel. And that I would receive my refund in 7 to 10 business days. Today I called because I haven't received is as of Jan 26. They now refuse my refund. I even got an Email from them I did have a refund. However I use Wyndam because I am a rewards member. So that hundred dollars they won't refund will cost them thousands because I will never use Wyndam again! As a disabled veteran I will never tolerate these scams and I hope this review cost them tens of thousands because other veterans will not tolerate these companies that have deceiving business practices.

I was LITERALLY told by Wyndham that just because they gave me the wrong information doesn't mean they have to fix it. So I was told I couldn't book my trip till I paid off more money that I didn't know I had to pay, and now they are saying that I never had to pay that money because I had already paid everything the day I got the vacation package.... so I'm paying 3500$ on a credit card I don't need, with interest rates I didn't ask for, and I can't book my trip because I'm almost out of time to use the package, and apparently asking them to push my extension on when I can book, BECAUSE THEY GAVE ME THE WRONG INFO, isn't their problem. Wyndham is truly the Jeffery Epstein of companies. I'd say they could go to Hell, but they are Hell.

Run from the presentation. I will shorten what I put in my claim to the Better Business Bureau and what I provided my attorney. The sales people and company will lie to you. Yes Wyndham the name everyone knows is a deceitful corporate monster trying to make money hurting the average people. They are the Jeffrey Epstein of companies.

If I could give them a zero I would. I’ve had this timeshare for 6 years now. Wyndham sales lied from the beginning. They ran my credit without my permission. I reported it and my concerns were ignored. Not to mention they gave a non existent credit card and then while waiting for the issue to be resolved, I was sent to collections. I have been constantly pressured several times a year to upgrade my membership.

In the initial call they offered me a deal and WOULD NOT accept no. Finally I was convinced into it. You only have 7 days to use it and then you can no longer cancel. Now I'm stuck either spending hundreds more dollars to go on this trip or cancel and not get any money back. They can't do anything and don't value their customers. They can't even extend without 25/month extra charge. I'm very upset and will not support this company.

What I was told I was paying for was a 4 day three night stay... What I got was: standard 3 night stay.... No early check in or late check out... Even with diamond status... Was told there would be no problem for my service dogs.: What I got problems... Was told I would sit through a 2 hr presentation on site. What I got was: "The transportation is up to you. We don't provide...." Despite the fact on sign up I indicated my car was in shop and because of backorder of parts would likely not be available....

This applies to both Worldmark by Wyndham and Club Wyndham timeshares. I have been involved for over 25 years. During that time they have continued to sell access to additional people while reducing the number of facilities you can access. This makes it harder to get time where you want it. The maintenance fees increase - which to an extent may be justified, but with more people having purchased access, the amount being collected certainly has increased.

I recently refused this timeshare after Three representatives try to persuade me when I already told them no multiple times. Three days later I received a email from a credit bureau saying that someone opened up a credit card account in my name from this company. I have to dispute all of the charges. PLEASE STAY AWAY

Sales people DO NOT understand the word “No”, and keep pushing their terrible pitch. Then they insulted my husband & I’s financial status. $1200 a month for a time share for middle class people is not achievable.

I have owned timeshares for 20 + years; therefore I speak from experience. Most of what I own, I inherited. Do not believe the salespeople! Timeshares are not a good deal, in any regard and the salespeople will say whatever it takes to get a sale. Fees and expenses for timeshare ownership increase annually at far more than the rate of inflation. In the years I have owned, the costs have risen annually by about 10%, while the company (Wyndham) adds more restrictions and fees so as to benefit the company and reduce the value and utility of ownership to the consumers. Being a timeshare owner is something I really regret. Ownership has been an ongoing hassle and source of frustration! Do not buy a timeshare (from any company) no matter how good they make it sound!

People please read this very well and don't make the same mistake that I did, so I checked into Wingate by Wyndham hotel by the Calgary Airport and stayed one night, the very day I checked in there was total blackout of power, so I couldn't even see anything in the room. I was using my phone light to navigate my way around my room, so I had make up on my face that I couldn't even wash off because of the darkness of the room, so I slept off like that, the next morning I checked out, they said they will refund my security deposit back to my account in about 3 to 5 business days, I asked why? Why does it take that long? You are quick to take it, why is it long to put it back?

Was scheduled by a team member for a “look see” via a phone call at 8:30. Called at 8:35 when no one called my cell and was told to come to tower 4 for the presentation. Hopped in my car and drove over and got there at 8:50. Was told I was late and could not join. The next time was 12:30. I had plans at 12 for today that had to be changed to be there. The manager at the sales department in tower 4 on floor 1 was absolutely awful. Did not take accountability for her team member's mistake and then they would not give me her name. It’s very apparent that people are just dollar signs to them. Our family has been utilizing Wyndham for 27 years and I’m disgusted with how they treat repeat customers.

We went in good faith to a 3 hour timeshare presentation to which we were charged $99 and they said we could select a 2 night stay at their properties to see if we liked. They had originally told us it was all their places and turned out to be 10 places with a bunch of large fees included. We have not used and want our money back.

Terrible, worst mistake we ever made. They swore up and down that you could use your points whenever.. False. Everything is always booked. They swore the amount of points they were selling us was enough for what we vacation for. False. Not even close. I still have to pay for extra points and that's not cheap. They said that the member fees would never go up once you signed your contract. False. They can go up every year. Terrible, terrible. Please do not do this. They lie to get you locked in and then you are stuck. Not worth the money. Not worth the trouble and disappointment. If you are looking for a sign to do this or not take this as your sign from an owner. This is so not worth it. Save your money every year and just go on a vacay somewhere else!

My wife and I had purchased a Discovery Packages while in Las Vegas, but quickly realized we were unable to commit to it. We provided written request to cancel in less than 24 hours from the original purchase, contract states a 5 day window available for cancellation. We have been dealing with the Rescission department for 2 months to get this resolved, I have been hung up on 5 different times, and we are still waiting to hear if we can get our money refunded. The sales department where we submitted the cancellation request did not submit the cancellation request until a month after we submitted it IN PERSON to them. Worst customer service I’ve ever experienced, there’s a reason they have a 1 Star review rating.

I purchased my timeshare back in May 2022 and I haven’t been able to use it not even once and we are 3 weeks away from 2024. I tried 5-6 weeks ahead of time to make a reservation but no availability! Customer service is the worst from the sales team making dumb mistakes, can’t even copy personal information from driver’s license correctly! To any other assistance you might need. I tried to get out of it by reselling it but they’re making it impossible and the only option is to surrender the title for free, basically spend thousands of dollars and walk away. I consulted a lawyer and his fee was $5000. I’m stuck with it and paying the monthly fees for nothing. Don’t make the same mistake as me, RUN AND STAY AWAY. I regret not doing my research before signing the contract or at least read the reviews. You will thank me later.

We’ve owned timeshares with Wyndham for years now, the maintenance fees, the high pressure hostage environment they subject us to at every location has taken us to the point of eliminating our timeshares. Nearly every property we visit, even though we are platinum ViP, we continue to get some of the worst units, poorly maintained, terrible views. They promise us glorious vacation escape and then give us a standard crappy motel room overlooking the street, or another building, or the ground above us or a parking lot.

We went to a presentation at Margaritaville in St. Thomas. The young lady that gave us the presentation was very nice and attentive. She wasn't overly pushy at all and they give us what was promised: $150 in gift certificates to use in the resort. With that $150 we were able to eat in the restaurant and buy drinks at the bar. Our issue and the reason for the three stars is that the receptionist was rude to us. First she wouldn't let us get refreshments until a sales person came to get us. Then my husband, who is diabetic and gets very thirsty, went back to get another drink from the refreshments and she very rudely told him that was for the next group. Her behavior was uncalled for. We were there to listen to their presentation. Their employees are supposed to make a positive impression upon us and at that the receptionist failed miserably.

I hope you're reading this review because you are either wondering whether to stop at a Club Wyndham (now Travel & Leisure) table for a free gift that sounds too good to be true (it is) or because you are wondering whether or not to sign up for this "ownership package" but aren't sure if it's worth it (it's not). First of all, I am not a club owner. I am a friend of club owners who are adding me to their membership because I am helping them navigate this awful product. I have stayed with them on multiple Club Wyndham resorts and have attended the sales pitches (aside from the first one). I am a world traveler and know how to travel to amazing places on a very strict budget. The bottom line is that Club Wyndham is a rip-off. Even if you are independently wealthy and have unlimited funds, this is not worth it.

High pressure sales, incorrect information and fraudulent gift you present after a 2 hour sales pitch. We will never stay at a Westin property again. Westin tries to entice potential buyers with the Margaritaville name and branding. Westin does not tell you the company is in SEVERAL class action lawsuits with the fraudulent information they give you. This company should be held accountable for the misrepresentation they tell you in a pitch full of lies. The "cruise" is a JOKE...

Walking along the pier area in Oceanside where we live and a girl was setup at a table making false promises regarding Wyndham Resorts Ownership. She said if we would come to a 2 hour presentation on this that we would receive an amazing gift. She told us they only do this once per year at Thanksgiving and how lucky we are to have found her. She goes on to tell us this isn't a timeshare, it's actual ownership packages. She said this deal is so good everyone always buys into it. She promised if we would come to the 2 hour presentation that we would receive a free 7 nights at any Wyndham Resort with no blackout dates which was the biggest lie ever. The certificate is for 7 nights at one of their properties that isn't Wyndham but more like motel 6. There is all kinds of black out dates as well. We reluctantly agreed to go to their 2 hour promotion because the girl seemed legit and she was set up in front of Wyndham.

Was @ seaworld & a salesperson nice guy allured us 2 a kiosk & gave us 2 seaworld guest pass. Expires in 7 days. We are seaworld annual pass holders. Thought was nice. Could bring 2 friends w us to seaworld, & also promised 8/7 day night in any of their resort, if we went presentation 2 hrs which lasted 3 hrs -I understand they are trying their best to sell. It's their job, why I am giving 1 star? Liz from Cuba, run credit w/o asking you 1st, then she asks me the opportunity, to show me what I could pay, agreed run my credit -When I refused to buy she became rude, & said why I wasted her time -Then insinuated I was not buying because of financial issues, so I offered to show bank account $$$, then she said I was playing games & she runs away literally, never comes back.

I can’t believe what a scam this company is, but then I typed their company into Google and see they have 1.1 stars on here out of 1200+ reviewers! We went to their presentation and heard the whole 2-hour speech from what felt like a bunch of male strippers in clothes selling snake oil. They claim the nights they give you at “ANY” Wyndham resort is free of course, you're going to pay taxes and fees which is fine BUT we go to use these so-called free nights and they are basically charging for two nights what it would cost for two nights without the deal! Over $200! We could find that by ourselves for cheaper.

Today my wife and I participated in Wyndham Resort Time Share presentation in Seattle. I had no intention to purchase anything, my goal was to get some information and take advantage of free gifts that they offered. I knew from the beginning it will be more than 90 minutes but I was okay with that. The first two salespeople were trying to persuade me by putting numbers in front of me but I told them no power and number can persuade me today as I like to do more research and talk with existing owners. After 3 hours they called another person who introduced himself as Senior Manager. That guy was extremely rude. He was talking down to us and called me idiot and used cursed words. I was respectful till then but after that I ended it right there and mentioned I have no intention to discuss further.

Baymont by Wyndham Columbia SC is an impressive 5 star all-around experience. Clean rooms and ground, very friendly guest services and perfect location. I will continue to use this hotel anytime I come through SC.

They tell you this is the terms of the deal and it's changing later when the financing falls through! Then it's too late to change! Don't do it or see a lawyer! It's is basically worthless! The concept is good but the company is just not worth a damn! They will screw you! I have been with them for 30 years and every time they just screw you.

Sent from my iPhone. I had the worst experience ever at this hotel!!! If I told you everything, you would not believe me. First off, it took forever to get checked me. The representative at the front desk ignored me until another customer said something and then he asked if he could help me. I was issued a room with a broken phone and toilet!!! Couldn’t use the restroom for hours. After hours of complaining, I was issued another room. The manager’s name was David and his attitude towards me was so nasty!!!! The shower head in that room was rusted out!!!! Someone started beating on the door and stated that we better not say anything. I’m still not sure if that was a threat.

Advertised as a Pet friendly hotel, false advertising, the staff the facility and accommodations are far from pet friendly. Property is inadequately run by unprofessional staff, loud, disruptive and disrespectful. There is no front desk staff, because they are socializing in hallways (loudly) with other staff. Takes them until 5 pm to finish cleaning an off season small hotel. As a frequent traveler, I would strongly suggest to steer clear of this property. Outside grounds are filthy with garbage, the outside doors remain unlocked allowing anyone full access to hotel at all hours of the day and night. Witnessed unkempt homeless persons enter to utilize free breakfast and walk back out into the streets. I will personally not stay at another Wyndham property and recommend they take more care of their property and hire a more suitable staff. Extremely disappointed in a company that has been top in their industry for ages, until now.

I have been blacklisted by Hawthorn Suites Hotel, Tinton Falls management has told staff to no longer issue me complimentary items such as toilet paper, paper towels, sheets, and towels. They're refuses to replace cracked bathroom ceiling, leaking toilet, roaches, and mold issues and the manager, Yanna, has been returning my mail to the post office.

BED BUG INFESTATION!!! DON’T STAY AT THIS PLACE!!! Stayed 9/1/2023 Booked through Priceline, confirmation number **. We woke up in Room 109 having both beds infested with bed bugs; Eggs, including all larval stages present. Absolutely disgusting!!! When we reported the problem and demanded our money back, we were denied. The attendant was familiar with the problem stating, "You will have to be moved to another room," so obviously this problem was not new to this hotel. I am not happy with Priceline as it was reviews from their site that got me to book this room. Many bad Google Reviews now, so I will never use Priceline again either.

I cancelled a vacation I booked after being told the credits would transfer. I made sure they would transfer and made the change after several phone calls. They did not transfer, and I was given an excuse. This is one of many issues I have had through the years!

This is the worst business ever! Supervisor laughing on me on the line because I am upset of the ripoff that they are. She did not give me her name. They are the worst! I cannot even get a room for a week for the points that I have. I booked 3 nights in Atlanta and had to borrow point for next year... for a studio, then my teenage kids (adult size) will have to share a sofa bed... not only that but small font at the end of the transaction tell you that parking is $57 per day.

Reserved a room via Booking.com. Paid for room at Super8 in Sherman TX. Room had black mold, no fire alarm, electric fixtures broken, electric outlet not properly covered, wires dangling from ceiling. Super 8 said owner not available for refund. Booking.com said I paid at hotel, so no refund from them. Wyndham said no refund, give me 1000 points. (Less than $20) Reported room to city enforcement. Still no refund despite providing pictures to everyone of this unsafe room. No one is accountable. Never stay with Wyndham, Super 8.

In 2020 2021 I purchased two Wyndham vacation packages from their vacation package Department I have one disabled adult child that had the Corona virus first. This is in 2021 March. He was hospitalized for 32 days and needed outgoing patient treatment. I called the Wyndham Resort let them know I have a disabled child that needs Around the Clock medical treatment and I needed an extension on the vacation packages that I purchased. After that happened I got infected with the covid. I was hospitalized for 76 days in 2021 in August then recovered okay. Then I tested positive again for the covid virus and February of 2022 I was hospitalized 19 days and had to go through Rehabilitation as far as respiratory.

We purchased a Wyndham about a year ago. Had to spend money to even pick your travel dates. We gave them 3 different weeks we were available and it is amazing that NONE of the dates we picked have any 1 bedrooms available at ANY of their resorts. So now you have to pay a $600-$1000 upcharge to book a larger unit. Not to mention the customer service works banker's hours so if you happen to work, forget ever being able to get a hold of them when it is a convenient time for the customer. This free trip is a complete scam. Save your money and find a reputable hotel that isn’t as trashy as these seem to be, just check the reviews and read for yourself.

Throughout our time of ownership with Wyndham we have had shady salespersons tell us many untruths about our benefits. Also many benefits have been reduced or eliminated. The most recent frustration is with a VIP benefit known as Reciprocal Advanced Reservation Priority. As platinum owners we are supposed to be able to book resorts outside of our home resorts at 10-11 months. This would give us an advantage in trying to book other resorts.

I was extended an offer to try Club Wyndham by one of my credit card companies. The process was simple (of course) because all they require is for you to pay taxes on the free resort stay (where they receive profit) and you are set for a 3 night 4 day stay. I booked and funny enough they contacted several time to confirm. All agent attitudes are sentiments of “no worries all is fine and you’re going to love these resort."

We just had the worst experience ever at a Wyndham Vacation sales center in Sevierville, TN, connected with Club Wyndham Smoky Mountains. No problems at all at the actual resort -- it is great and the people here have been wonderful. However, we were told to go to the "informational presentation" about all the changes that have occurred since Travel & Leisure was purchased. Long story short, we were not given detailed information about the new programs. Rather, we were lied to repeatedly and never got the questions we did have answered. They basically blamed us for not consolidating our existing contracts previously under Travel & Leisure, which did not even exist when we were last told about consolidating our contracts. At that time, they were going to charge us $40,000 to change our account, which we thought was ridiculous.

First we were approached at sign-in to go to presentation. Sales clerk said it was soft sell (laugh) and 90 min. but many times they can get it to 60 min. Easy, right? $200 cash and $100 dining certificate after presentation. OK we were skeptical, had no interest in ownership at all but they dangled the money. Now we've been to these before that were group presentation and truly not a hard sell. Well we would rather have a root canal than go through that again. It totally ruined the entire day, plus based on this, we will NEVER again stay in any Wyndham property.

I have been a member of Wyndham Club as a VIP Silver and decided to cancel my membership. I talked to a Certified Access agent and found out that the processing will take 10 to 12 weeks just for the exit application to be process and another 10 to 12 weeks for it to be approved. While waiting we have to pay the maintenance fee and she said that we can't use the points that are still remaining. When you sign for membership, it takes a day but when you decide to exit it take 24 weeks. Just plain wrong the how the exit process is and it should be changed. Members be aware.

Visited Wyndham in Greenville NC. We reserved 2 rooms for 1 night. Bed bugs found in first room so we move. Then we inspect other rooms and found them in there. Customer service hung up on me. Matt at the front desk told me there was nothing he could do. He called General Manager who refused to speak to me and lied saying he was out of town until Monday. Matt told me he was lying because he doesn't care and that he "chuckled" when he was told I wanted a refund. Cancelling my account with Wyndham and posting reviews on every site they advertise on. Never again will we stay at another Wyndham Hotel.

Our family has been Founder VIP owners with Club Wyndham for over 25 years. During COVID lockdowns my mother was diagnosed with aggressive dementia, which required around the clock care for over 2+ years until her death. We were unable to travel and spent the majority of our time caring for my mom. Since we couldn’t travel we used our complimentary guest pass (we are afforded 45 passes per year) to let friends and members of our church to use the resorts. They helped to mitigate our maintenance fees and were able to enjoy Wyndham resorts since we were unable to leave my mom.

In 2015 we were not provided with the complete and accurate needed to make a knowledgeable business decision and purchase of points. On Aug 11, 2023 we found out that in 2015 the number of points needed to reach silver VIP status was 400K points. We were sold 126K points, only enough points to bring our account balance to 371K. We were not informed that the threshold was 400K points to reach silver VIP. Instead of offering us a 155K points package we were given bonus points to give us temporary VIP status for 2 years. We now believe this was done so that in future years they could approach us again to buy another large quantity of points.

They lied and misrepresented what we was buying and paying for and just a whole lot of unnecessary lies about the points and stays and salesman Josh in Tennessee didn’t do anything but lie to us the whole time. That was a waste of $18,000.00 they took from us.

I can't believe that this company is allowed to be publicly traded! Lies after lies when they try to sell you something. They will provide you dozens of papers with tiny details hidden between them and then they will rush you into signing those documents - you don't even get enough time to read through those dozens of papers. Once signed, that's when they will start finding ways to steal your money! That's the kind of SCAM business they are running. They stole about $4000 from us! I will never forget that!

If you want to throw away $5,000 and get absolutely nothing and then a customer service line that transfers you to a medical alert line and tells you that no one's available and transfer you to Spanish speaking lines and after 3 hours they tell you, "I'm sorry your contract said that you could travel within 2 years" and the two years we could have traveled was during Covid. I don't understand why they think it's okay to steal $5,000 from people. Worst company in the world.

I became an owner in September of 2022 while I was on vacation with my boyfriend and our kids. When we got there to check in, they asked us some questions. One of the questions was is anyone going through a divorce. I stated, "Yes. Is that a problem?" and she goes, "No just make sure everything go under him if you guys decide to do it." So that was in the back of my mind to address in presentation. During our sit-down talk with our rep Debbie, I had told her that I was in the middle of a divorce, so I didn’t want my name as the head of this loan multiple times. I also stated that I didn’t want another thing to worry about paying for at this moment and they told me multiple times that they understood and would still see what they could do for me.

DON'T EVER WASTE YOUR MONEY AT A WYNDHAM HOTEL. Had reservations for 3 months. Super 8 by Wyndham cancelled our reservation 2 weeks before the PGA tournament. Because we had our rooms before they released the tournament was happening, thought they could sell our rooms for a lot more. Called corporate filed a complaint. AFTER making complaint and making new reservations at another Wyndham for an additional 150 per room.

0 stars if we could! Like many others here, we have recently been the target of extremely poor account handling for owners that has caused us both financial harm as well as loss of time and energy trying to get THEIR mistake corrected. We did not have issues of this type when we bought our original developer credits that then evolved into Worldmark. WM was still was ok, and everything pretty much worked as far as getting vacations and utilizing our account. Our owner account itself has been paid in full for years, so we just pay the dues.

I made reservations for two rooms at the Wingate Inn in Lancaster, Pa. I prepaid for two rooms on February 7, 2003. Upon arrival on July 7, 2023 the hotel had changed hands and my reservation was now invalid. New owners of the “Inn at Lancaster” would not accept my reservation. I went to the other (new) Wyndham resorts about a mile away assuming they would honor a paid reservation. They refused to even acknowledge my issue. I called Wyndham to sort this issue out and got absolutely no help from anyone. They were rude and condescending. I called my credit card company and they are refunding my charges.

They offered me a 4 day/3 night stay when I completed my booking at the Rio in Vegas. They tried to change my reservation to 2 people when I specifically said 4 people. The Rio was a dump in being renovated! I had to attend a 2 hour tour and presentation for a Timeshare. I was there for 2 and a half hours and told them that I had to leave and not interested in buying a Timeshare!

My fiance and I signed up for this while on vacation in Destin, FL. We were swindled with the idea this would be a great investment. Unbeknownst to us, it's a scam and has 0 good reviews anywhere on the internet! We immediately sent in a certified letter of cancelation when we got back home. I just checked my credit score and saw that it has went down 62 points!! What in the world! We should have NOT signed up immediately, I would advise anyone reading this to DON'T DO IT. It's a MAJOR financial burden, and has detrimentally affected so many innocent people's lives. DON'T DO IT!

I purchased Club Wyndham Discovery until the next day I researched the company. They immediately took $350 from a Chase Visa card. It is now 12 days later and the money has not been credited to my card after a certified letter was mailed the very next day, calling them and going on their website to cancel. Chase Bank gives them 15 days to hold a consumer's money interest free. Chase Bank is stealing and so is Club Wyndham.

Do not attend any of Wyndham presentations as they are complete lies. The latest one was where they told everyone that Wyndham owners voted to increase their inventory so they said they brought new inventory to have more expanded opportunities for travel (Lie 1). Actually they bought a travel company to sell you hotel rooms or rental cars. So Wyndham stated their stock holders voted to have this new product (Lie 20). The stockholders are actually Wyndham employees to ensure that any votes go in the direction they want, not the owners who own a few thousand points. Then the sales agent then tells you that because they purchased the travel company, to pay for it, all the owner's maintenance fees are going up by 50%, unless of course if you purchase more points (points that have no value) than you are grandfathered in and your maintenance fee does not go up.

Wyndham sales reps lie about what you get with their discovery packages and timeshares. I purchased the discovery package because I was told I would have access to RCI but I don’t. His manager was sitting right next to him allowing him to lie to me. Can’t trust these folks.

Well Jasmine **, my son and father Linwood ** visited Georgia Aquarium. My father Linwood ** won a tour to visit Wyndham Resorts. He paid $40 dollars at the site. And they stated that He woned a 7nights hotel stay and 2 nights cruise won a free tour. When He had to pay a deposit of $40. April 14 on Friday at Wyndham Resorts hotel it was the tour. The tour guide and manager bribed my father Linwood ** to purchase the site for 1,800. My name is Jasmine and I didn't realize that the maintenance fees charged was double the price. And it was lies that they told me and my father about purchasing the site. Wyndham Resorts hotel is the worst place that will talk you into something. When your answer is constantly a no. We never experienced anything that's poorly and bad experience. Wyndham Vacation Resorts didn't treat us right at all. My father is 73yrs old and they bribed me and him to settle to purchase a membership contract.

My name is Carmen Suarez and I obtained my membership in Puerto Rico as VIP silver. Last month we were interrupted by representatives from Wyndham sales to show us everything new this year. They asked us if we wanted to upgrade to the VIP gold level and we accepted. What they never told us was that this upgrade was going to be very expensive. Today I realized because my husband and I are buying a house, the loan officer told us that we owed a lot and he mentioned two Wyndham ownerships, two charges of $16,000 dollars each. That upgrade now cost $16,000 thousand dollars. They are abusive and lying people. They deceived us and now they don't want to help us. We also do not qualify for the house. I feel abused and cheated by the Wyndam ownership program, someone needs to do something about it and stop these thieves please.

Stay away! They will tell you how good they are but when you try to use your membership, you get nowhere. And you get incessant calls to upgrade and give them more money. After all the money we paid, we could have had so many wonderful vacations! All they say when you call is "I'm sorry".

We booked a room at the Wyndham in Myrtle Beach for 4 days in May (‘23). Check-in was a long process. The first night we saw a roach in the bathroom. The second night we saw a roach scurrying by the bed. YIKES! Also, as I did a cleanliness check of the room, I found footprints on the bathroom floor along with hair (color black). Neither of us have black hair. I wiped up the hair, and the TP was black with dirt. The room did not look like the photo on their website. Beautiful lime green and teal colors. In reality, the curtains were puck green. Pillows on the bed were nice, but not what was shown. False advertising in my opinion. We went to the presentation and were promised a free cruise. Well, we shall see. NO ONE at the presentation (sales people) had any answers for us.

Purchased two vacation packages of 4days/3nights for a RESORT stay, presentation of ownership, in Aug 29, '22. One year to use them. Called yesterday, May 15, '23, to book a stay. Was told ZERO was available ANYWHERE across the whole U.S., until September of '23. And since my "one year" purchases will be up, too bad for you. They offered NO alternatives. Not an extension. Nothing.

I visited the Wyndham Vacation Resort on International Blvd. and was extremely disappointed. The raw sewage smell, people drinking alcohol, the pool, holes in the blackout curtains, too limited handicap parking lot, to people slamming the door, a huge party next door where they steal your chairs from your balcony to front desk, not answering the phones and having to call security to address the loud noise the partying and people not caring about others privacy. Food was mediocre at the Gatorville. Very small refrigerator and freezer section is over frost. The is a coffee maker but no microwave oven. If you have an issue after 11pm front desk doesn’t answer their phone. I had to call 5 times and let it ring for about 20 minutes. Last is when I had housekeeping knock at 9 am to see when you are leaving even though checkout isn’t until 11am. Then 15 minutes later housekeeping came back and knock again when I was leaving. Completely unacceptable.

Wyndham is a SCAM. The entire timeshare is a scam. They lie to you every step of the way. My meeting was in Bonnet Creek, they work there. First point, they say that they have hundreds of properties around the world. That’s false, They have a few properties in minor cities and it's hard to find availability. They lie in the orientation day, they said 1 thing and sold another one. They only care about your money for the ownership and after that you are nothing to them. Do not trust their sales people, they will do or say anything to you in order to scam you into a sale. Then they will not answer or respond to any form of communication. DO NOT GO ON ANY SALES PRESENTATION EVER in Bonnet Creek or any other Wyndham’s hotel.

0 Stars. Buyers Beware!!! We have been owners since 2014, we have paid our annual dues every year like clockwork. This year, we received the "this is not a bill" letter and never received the actual bill. They charge you around $8-10 fee to send you a bill and never sent it. I realized it never came and paid it in March, come to find out that they had already turned us over to collections!!! We received over $200 in fees for a bill that was paid less than 2 months late. When I attempted to settle this with them, they blamed us and said that we "opted" for paper billing rather than automatic withdrawal.

I was a SVC owner for over 10 years, never had a problem that could not get solved. 11/2021 - My husband and I were noticing changes so we attended a 90 minutes update meeting. This is where the presentation and parties involved swindled us

I am a member of Wyndham hotel and resorts. I rented a hotel for April 16th to April 17th and I was told there was no security deposit. There was actually $100 security deposit. I must have asked five times to make sure I have used other third-party apps and shown up to a hotel and found I had to pay anywhere from 50 to $175 security deposit for one room for a night. Doesn't matter if your room is on a card in cash $70 or $200, there are always different rules for different hotels. After being reassured there was no security deposit I then paid for a room. It cost me about $79 plus tax and fees.

Under false pretenses, they got me to sign up for a package that I could no longer use because none of the Wyndham resorts are pet friendly when I expressed my concern at the very beginning of the call, I was assured that there were pet friendly properties available. I feel like I was lied to and deceived into agreeing to a timeshare package.

If I could give no stars to this company I will give them 0 stars so please do not trust this scammer. Your money goes away so go at your own risks. Like if you want to go broke for the rest of your life cause does maintenance fee and those hiding fees.

Wyndham vacation club is somewhat a pyramid/ponzi scheme that need new suckers (like myself) every day to keep buying into their timeshare scheme to keep the scam going for the older/more well-established members like myself. Their maintenance fees (high in the industry standard) are raised by about 5% annually, while their properties are rarely updated or upgraded. It's very difficult (but not impossible) to book prime locations for prime dates. It is usually reserved for higher membership level members or members that can book further out or earlier.

Wyndham is a scam. The entire timeshare is a scam. They lie to you every step of the way. Each employee is a well dressed con artist. They prey on the elderly and people without access to the internet. Because if you had the internet, you'd see reviews like this - CLUB WYMDHAM IS A SCAM. DO NOT PURCHASE. If you want to get into it, you can find people giving their "property" away FOR FREE so that they don't have to deal with it anymore. First point, they say that they have hundreds of properties around the world. FALSE. They have a few properties in minor cities and it's hard to find availability. They buy cheap land in the middle of nowhere and build their scam centers.

Worst experience of my life entering into a relationship with Wyndham as an owner. Save yourself and don't do it. They only care about your money for the ownership and after that you are nothing to them and they constantly play games with billing and charges. We paid our ownership off and didn't finance it, big mistake too as we could have gotten out of the payments had we not paid it off. Looking into finding a law firm to pursue entering a class-action against them if I can find one. Horrible, horrible company. They also preyed on my military status in the sale... They are a trash company.

Whenever you call Wyndham Rewards points department, they try and encourage you to talk to the Wyndham Vacation/Travel dept in the lure of earning 500 free points "just for talking to them". I fell for that once and never got my bonus 500 pts. Called them again several months later and they tried to rinse and repeat same tactic saying "Let's talk again and we promise you this time we will give you the 500 points". 100% SCAM so pls stay away!

Do not trust their sales people, they will do or say anything to you in order to scam you into a sale. Then they will not answer or respond to any form of communication until after it too late to be refunded. DO NOT GO ON ANY SALES PRESENTATION EVER.

We are Wyndham owners. We have a paid off vip membership with over 60k plyineshare price paid off. Our maintenance is on autopay, but for some reason they didn’t charge for our October payment. Without any notice they placed us in collections and now, March we still weren’t able to get an answer from the collections agency. We are unable to pay the $100+ missing payment, as they sent it to collections…. In the meantime we are naturally unable to make any bookings. I am on hold with them 20+ minutes every single time I try to resolve this just to get the same answer. No way to pay, no one to return our call, no one to complain to.

3 salesmen swarmed me. I’m a single female. My credit score dropped 18+ points due to them opening a maxed credit card for down payment. I was mislead and taken advantage of. I was lied to. Ruined my credit.

We agreed to buy into Wyndham's timeshare program last November. Because we had to leave Napa the morning after we agreed, the "details" of the contract were discussed with us, and then we had the contract sent to us for signature via online signature. As you know, online signature is easy as it takes you to the signature page. After I signed, I printed it out about a month later, and buried deep into the contract was a phrase that said if I had paid off the contract within the first 20+ days, I would have saved over $3000. At no point was this explained to us in our verbal conversation about the contract details. Wyndham will do nothing about this. To all prospective buyers, if you're going to agree to buy Wyndham, read every page of their contract and purchase agreement very carefully.

I recently attended a Wyndham resort presentation in Panama City Beach. I paid a $75 nonrefundable fee to attend the presentation. I attended the entire presentation and opted to not do it. My friend attended the presentation with me. While the salesperson Rosie went through the numbers you could expect to pay for a week's vacation without using Wyndham, my friend and I were doing the numbers on our phones. When my friend showed her the numbers we came up with, based on numbers THEY provided Rosie became visibly angry and told my friend to let me talk. Rosie was rude and unprofessional. During the presentation I was asked for my social security number and my mother's maiden name, to do a credit check.

We arrived at The Island, in Pigeon Forge around 10:30am on December 31. My husband saw a stand and wandered over to see what it was about. They convinced him into signing up for one of the tours, which began at 11am, and offered a $50 gift card for attending, along with a 5 night stay at a Wyndham resort. We attend and give the benefit of the doubt. We started off in a room, with everyone else, and a "manager" comes out and shares his story and some background information about Wyndham and blah, blah, blah.

Tried for two years to book a spring or summer trip. Always no rooms available until fall or winter. Paid nearly 3k and was never able to book. Contract has an expiration date and they will not extend.

I wouldn’t recommend buying into it. I’m a member. When I look into availability it’s never there. You pay for dues even if you don’t use it. Understandable if you don’t want to vacation. I can’t find availability whenever I look. Been on the hold for over an hour to talk to someone. I wouldn’t recommend.

Called to book a room at a hotel in Sarasota, they told us yes it's booked and it's water front with 2 beds, cause I told them I had my son with me, and told me it would only be 454 and they booked us for something different and we had to pay 120 more for what we asked for when we got there. I would have never paid over 200 for a room and that's what I was charged. I do not know if I will use them again.

I have been a Wyndham owner since 2004. My timeshare is paid for and the (exorbitant) maintenance fees are set up on auto pay and have been since the very beginning. Apparently there was a "glitch" in the system and my full maintenance fee of $218.00 was not deducted for September 2022. Only a partial payment was deducted. I saw this but honestly assumed I was overcharged at some point and they were correcting their error. Wrong!!! I received a letter from their collections department stating I was behind on my maintenance fees and threatening to report me to collections and cancel any reservations I have booked going forward. This was not my error or my bank's error. This was totally Wyndham's fault. I paid the difference over the phone today and tried to get a confirmation in writing stating that this was not my error and they "can't do that".

My family and I have been owners for a few years and are very happy so far. We have met many owners while staying at different resorts and we all agree you have to use what you purchased, or else you will never be satisfied. We love the fact we can bring extended family with us and stay in nice 2 or 3 bedroom accommodations where everyone has their own space. We seem to find most people who are not satisfied may not have fully understood the cost entailed or perhaps don't have the flexibility to travel extensively. Be sure to be comfortable before purchasing and if you only travel a week or two a year, it may not be right for you. We know what works for us, we know when to say no, ask the right questions, and are in control of our decisions. It's been great for us but may not be great for you. Also keep in mind monthly fees will go up annually so make sure your budget works.

In October 2022, my husband and I signed up for a 3 night vacation in Destin Florida, through a Wyndham Resorts Time Share promotion. The cheap rate we paid included a mandatory "120 minutes" time share presentation during our stay. The presentation was actually a little under 3 1/2 hours of pressure selling by their agent and his supervisor. The tone changed quickly once they finally realized that we weren't interested, no matter how long we were detained. They escorted us to a waiting area while a parking "voucher" was prepared. After waiting more than thirty minutes, I returned back to the presentation area and inquired about the voucher. A gentleman pointed out that our voucher was at the front office. The salesman completely abandoned us because we did not buy a timeshare. I would not recommend this company.

Does anyone work at this company anymore? It feels to me like no matter how many times I reach out, I am being ignored. This is absolutely no way to treat a “Valued Customer,” and I need someone…anyway…to get in touch with me as soon as they can. I’m almost certain that there is signs of life at Wyndham because I continue to receive those maintenance fee bills. In fact, those fees just increased. Over a two-year period, I have paid out around $3,000. My situation is in desperate need of Wyndham’s attention. WYNDHAM: Consider this your call to action!

We have been scammed by this company, and are now being completely ignored! This has got to be stopped. There is no reason that these sales representatives shouldn’t be held accountable for what they are putting people into, us included. We want to see this come to an end, and our agreement be considered no more. Someone from Wyndham needs to contact us about how to get out of this timeshare as soon as possible! If we had known about everything, there is a chance we would never have signed. We were never given a fair opportunity to decide with proper information if this was REALLY what we wanted.

My son and I stayed at the Microtel Inn and Suites by Wyndham in New Braunfels from December 20th-December 24th. Every night I was bitten by something while I was asleep. We had a room with 2 queen beds. My son wasn't bitten. I think it was a spider that bit me every night. I informed the person at the front desk. He took my name and number. I called last week and was told the manager wasn't available due to a family emergency. I just called again and this time I was told that he was out of the country. They don't care that I was bitten by a spider every night that we were there and they're giving me the run around. I even emailed them pictures and never heard a word from there.

I want nothing more than to get out of this timeshare. This company has been uncooperative, unresponsive, and there has been a consistent lack of concern for customer. At this point, I am considering calling every day until I get someone to sit and talk with me. This has been far more stressful of a request than I thought it would be, especially since we all owe nothing for the property! If you are considering Wyndham, keep this in mind.

Do not sign up for any Timeshare from Club Wyndham. Their service is terrible and they make it impossible for deceased members to get out of their obligations. It's an absolutely ridiculous scam operation. I would give them 0 stars if possible.

My ex wife and I were on vacation and basically bullied into sitting through timeshare presentation. They would not take no for a decision. To finally get out of the room we agreed. Fast forward to 2017, family member had medical situation and I changed jobs to be closer to home, loss 90K/year in salary. Contacted Wyndham and they agreed to cancel my membership in 2019, many months and hours on phone with these people. Went through divorce and was getting ready to purchase home in 2022, finance company killed deal as they said I had open account with Wyndham. One credit report had outstanding balance, other said zero balance but involuntary repo, and 3rd did not have listed.

We attended a 90 minute presentation at the Margaritaville Nashville, TN. It was high pressure and they were very unfriendly when we said we'd like to think about it. They gave us our "Free Vacation Certificate" and made all these claims as to where we could go and when we could go. None of it was what they said it would be. The places we asked about were not on the certificate. The resort was nowhere near the beach. To get on a beach our free vacation was now going to cost over $1,500. Do not by any means commit to this high pressured sales pitch with promises of a free vacation. It will be a waste of valuable vacation time.

Updated on 03/04/2023: Third quarter of 2022 Club Wyndham migrated to a new payment collection software package. The implementation was so bad owner auto-pay information and prior months payments for maintenance fees was lost. Immediately club Wyndham started making collection calls to owners for maintenance fees that were either already paid or Club Wyndham had not billed for. Instead of admitting their mistake and working with owners to resolve their issues, Club Wyndham froze owner's accounts and started a collection process.

If you are considering owning with this company, just know that no matter how many concerns you express there will be no solution. We have been trying to reach out to them over and over, but have not been able to make any progress at all with our situation. It is sad to see that they can be so shut off to the idea of someone not being satisfied with their company, but we will remain persistent and will not change the way that we feel about this. There has to be something out there that we can do to fix all this, and we won’t stop trying to find it.

If you are considering an ownership with Wyndham, let it be known that they are not always overly honest about everything. It has been a very frustrating venture from the start, and we are now aware that we are throwing our money away. It is unfortunate, but maybe our review can allow someone to avoid doing the same. All that said, we just want to get out of it and are still trying to find a way to do just that. Hopefully they will work with us, but hasn’t seemed that way so far.

I have yet to hear anything back from this company in regards to me no longer wanting to be an owner. I have written to them multiple times and again have received nothing back. I just want to see this come to an end as I am not satisfied with my experience in owning through Wyndham. Let this be your warning to be cautious if you are looking to buy with this company.

Desk staff was great. The roaches, shower mold, large discolored mystery brown stains on the bed sheets, not so much. I wanted to at least shower and have a nap. After seeing the gross bed stains in a bed with supposedly laundered & clean sheets, then made up and left for the next guest, I was out of there. I have pictures of everything and showed them to front desk clerk when I checked out - shortly after arriving. Front desk clerks (both that I dealt with, checking in and out) could not have been more friendly. One additional note- guests with noisy dogs. I can't imagine trying to even nap with the dogs barking. Not just little yap, yaps. The dogs I did not see but consistently heard, didn't sound like small dogs at all.

Confirmed BED BUG bites! Housekeeping kept turning on A/C when we obviously had it turned off. We finally hid the remote for it. Took 2 days and 5 requests to get an additional pillow. Sheets not changed daily.

I just bought this timeshare in August 2022 and I regret it. Has anyone successfully exited this program? I’ve tried to use it and I have to pay a $219 transfer fee if I want to use it somewhere than the home location. They didn’t say anything about that during my presentation. And every time I try to use it somewhere it doesn’t seem like I can get into the places I want. What a joke! Please contact me at ** or **.

We swapped into a Wyndham resort in Myrtle Beach, a huge resort with extremely nice accommodations. The problem was the mandatory visit to the Club Wyndham desk to obtain our RFID room key. We initially resisted the hard sell for the time-share pitch but made the mistake of relenting in the face of the offer of a free 7-night vacation, shows, golf rounds and meals. After enduring the hard pitch for 2 hours including a visit by the "closer" with an offer of a 45% discount we thought we would get a couple of rounds of golf, well technically yes - we got a round of golf for two. This meant no meals and the shows were $40 per person so we passed.

On October 16, 2022, I attended an owner’s presentation supposedly to learn of new updates with their network and potential “perks” of being an owner of sorts. The entire presentation was disguised as an opportunity to share new things that Wyndham is doing and to update my PII. During the long hard sales pitch I was asked to sign a blank screen on the salesperson’s reader as I was advised on the previous screen that my personal information was being updated. Again, the second screen was blank, but little did I know that the salesperson was actually hiding the screen as that blank screen somehow morphed into me giving authorization for the individual to run a credit inquiry.

Extremely high-pressure sales, got out of our contract 5 years later due to fraudulent practices. Sales agent had been in prison previous, property was not actually available & not fully owned by Wyndham. It cost us $5,000 to get out of the contract!!! There was a lawsuit this year against them, but I can’t find the outcome.

We are in our 70s, Wendy at the Welcome Center in Pigeon Forge TN was so nice, she offered us an incentive of free tickets for a show and Ferris Wheel if we’d go learn about her resort. Well we walked into the Wyndham Smoky Mountain Preview Center and met Darin, he was a nice guy until the sales pitch, we said no we had just come for tickets, he suddenly was impoverished with starving kids and the only way for survival was us spending 30k to buy into a timeshare! Then at almost two hrs they want to take us in a bus to see the condos, we said we are old and don’t want to climb in a bus, show us on video please!

Updated on 11/10/2022: I've just checked my Wyndham credit card account and they have now taken out another credit card in my name which I never applied for. It says that I requested it on 11/9/22 but I never called on that day. The last time I called them was on 11/6/22 to follow up on my dispute for the $323.84. These people are scammers/fraud and I need someone to do something about this. There is no way that this can be legal.

I checked into the motel approximately midnight, October 6, 2022, after a 10 hour drive from Oregon. There was no parking near my room, which was on the second floor. Pulling a suitcase and carrying some things to the room, I tripped in a hole, smashing my face into the concrete, hitting both knees, cutting one of them, and hurting my hand and arm. My lip and nose were bleeding, and my lip immediately became swollen. Initially I was afraid I broke my front teeth due to the pain.

Club Wyndham Tower on the Grove in Myrtle Beach, SC. The sales department refused to return my driver's license until I got the front desk manager and hotel security involved! The sales associate told me he was recruited by a friend to work at this property and he couldn't return to his country, Egypt, for his father's funeral because he wouldn't be allowed back in the United States. He told me this after they had taken my license. What kind of scam is Wyndham operating?! I don't know but I do know; They opened a line of credit in my name as well as a mortgage for a timeshare I DID NOT BUY! I am a savvy traveler and a timeshare owner for over 25 years. If they could do this to me they will do it to anyone!!!

I have been a shareholder at Wyndham Vacation resort for over 30 years, and have found that nothing they tell you at time of the sell is true. The company needs to let the buyer know up front what you’re buying. They tell you, you can trade your points for a rental car,airline tickets, but they don’t tell you have to book it 60 days ahead of time. They don’t tell you you will be charged twice the money that is charged online plus a service fee of &25.00. As for the car the representative offered to hold the car as a courtesy and you pay after picking up the car well I got new one for them, ALL rental car services hold your credit card and charge when the car is turned in.Wyndham Is not doing its customers any favors. This timeshare thing is a complete scam.

My friend in Fl had to evacuate due to hurricane. He called phone number for Wyndham Marianna. He has a 95 yr old aunt. Asked for ground floor handicap accessible room. Assured all was set. When they arrived he was told none of his needs were met. He had made reservations with a fourth party in some foriegn country. He asked for a refund to go elsewhere. OWNER of the hotel told him, sure, call the fourth party you made reservations through. Apparently Wyndham just sells their name to anyone for a franchise fee. It used to be a respected chain. No wonder it now has a 1 star rating.

When we agreed to Wyndham we only did it because of its connection to Vacasa because we hate crowded hotels. When we went to book through Vacasa I was misled that it was a simple process. There is a fee, it's far worth less points and they only do future shares. Additionally, I thought points did not expire for 3 years but I have 80000 about to expire when I joined a few months ago. I tried to use them all for Vacasa and was told I couldn’t. Additionally, I thought we could get out of it whenever, but now I'm learning we have to pay for the whole thing. I feel like we were completely misled and we want out of it, but we can’t.

I called to place a reservation for my 19-year-old daughter at a location in Colorado springs, the call center lady "Vanessa" informed me the hotel I chose you had to be 21 plus to check in and that she'd be happy to make me a reservation at one that accepted 18 plus nearby. She took my credit card information over the phone and placed the reservation for me and that she was going to send me some paperwork for authorization. 30 minutes after I didn't receive the paperwork I called the second hotel to make sure everything was okay and they didn't find me in their system. We got the reservation and my daughter got to the hotel about 2 hours later and when they tried to charge my card for the room it was declined because someone, "Vanessa," took my credit card number and ordered "Union Service Supply" (meal plans for inmates) and straight talk airtime from Florida.

Been on the phone ON HOLD for over an hour now. I have over 5 MILLION points and I still cannot get through to them. What the hell? I wish I had NEVER converted my Shell Vacation points to Wyndham. Wyndham is horrible. AND I have over 5 MILLION points. What about the people that have way fewer points than what I have??!!

The hotel, staff and rooms were great. The downfall is the marketing. There is another section of employees that are on the marketing side, they will offer you free gifts (patrons do not get offered the same things) to get you to attend a “tour”. It’s not a tour, they try to sell you a timeshare. They will bug you and bug you until you do it. Then they charge you $40 to “pull your prizes from storage”, if you do not attend they keep your money. If you do attend they refund at the end of the sales pitch. They even go as far as to call you multiple times to remind you to go. They offer you breakfast, coffee l, etc…then they put you on a shuttle and send you off site. They promise you a time frame and do not deliver, no one that took the shuttle with us made it to the return shuttle on time, my wife and I walked back and the others waited for god knows how long to get back to the hotel. There was no coffee, the breakfast was horrible and cold.

In 2019, I attended a local county fair in Arlington, VA. A nondescript table at the fair presenting itself as a travel group was soliciting passersby to sign up for a free ticket giveaway. They indicated that the "winner" would receive two free airline tickets to their destination of choice in the US. So, I signed up. A couple days later, I received a telephone call stating that I had won the ticket draw and I should go to (address) at 6 PM to collect my prize. Upon entering the hotel, I met a number of other people who "won," and we were subsequently escorted into a presentation room. It was there that they revealed themselves to be Club Wyndham, and that we need only sit through their 90 minute presentation before collecting our prizes at the end.

Do not trust Wyndham Vacations. We are timeshare owners and have had nothing but headaches with them. They will keep insisting you have to buy more timeshares to keep your VIP status. My husband and I bought Wyndham Timeshare over 20 years ago. We always enjoyed it and loved the company and the vacations. Slowly they started telling us we needed to add different things to our account to make it better. We were told if we bought Club Access it would grandfather us in as gold members. Then we were told if we didn't add another property we would lose our gold status. Unfortunately, we fell for their scam again and again and bought more timeshares. In the beginning, they told us how you could upgrade and taught us how to do all of it just to take it away from everyone. Recently they told us if we didn't buy another $30,000 worth we would lose our gold status. We just logged in and found out we are now VIP silver.

I am writing to you to file a complaint against Worldmark and Worldmark by Wyndham. Originally I was an owner with Trendwest in 1994. I was invited to attend a presentation and was given a gift for attending the presentation with Worldmark/Wyndham in May 2009. With Wyndham, I wanted to find places I could go without it costing me an arm and a leg. When I travel, the sales reps always hit me up about attending a meeting that ended up just being another sales meeting. I upgraded in December 2013, November 2015, and January 2017. This so-called investment ended up costing me a ton of money.

The first room I was given had bloody vomit in the bathroom sink. The second one had a terrible odor, but I was so tired I just wanted to sleep. The bathroom light didn't work which made it down right dangerous. On top of that, the TV didn't work and the ice machine didn't work. This place is a dump. Stayed on 4/19/22.

I saw the presentation for a timeshare but declined. I was still eligible for the “free” room. This was around September of 21. I selected a 4 night stay at a beachfront resort in Miami southbeach. They told me to call and verify two weeks prior. They said everything should be fine but just to be sure. I requested time off in April 2022 as well as 3 people in my family. The package ended up costing me quite a bit because the free ones just weren’t that attractive to me. I waited and called 2 weeks prior to the reservation date. The resort hood been closed for 5 months for renovation and was expected to be closed until the end of the year.

My fiancé and I made a reservation for La Quinta at Myrtle Beach. On our first night there upon returning from dinner we noticed there were roaches crawling on the bed. We immediately reported this issue to the front desk who informed us that she would let the manager know. We asked to have our room changed and it was, however, we emailed the manager the same evening and the receptionist left several notes for her as well regarding this issue. So far it’s been 72 hours and we have yet to hear from the manager.

On the 2nd night of my stay, my vehicle was broken into and several items were stolen. I do not hold the hotel responsible, but their follow-up has been ridiculous. During my 5 day stay, I had to constantly be checking in with staff on getting camera footage to the police after I made a police report. I was told by the manager, Dawn **, that they could see someone circling the parking lot and that they stopped by my vehicle, got out and looked into and around it. She said she would continue to look through footage for the actual theft.

Attended sales presentation in Gatlinburg TN. High pressure scam that took way too long. Anyone who attends a timeshare presentation not matter what they offer the answer is always No. Everything that comes from their lips is a lie. Wyndham is shameless. Taking advantage of a lot of young couples who believe they are actually buying something that has value. Take the free stuff and run.

I missed my flight due to airline delays (see my Frontier Airlines review). It was not my fault. I booked this hotel through Hotels.com. The Hotels.com staff was great, and helped me to cancel the hotel reservation. The one issue is that the hotel manager had to approve the refund for the same day cancellation....well before arrival time happened. The staff at the hotel called me, and was very caring, but confirmed that the manager must approve any refund. The manager did not approve the waiving of the $136.66 charge, even though I was going to rebook my trip for the following week, and stay for a full week. Well, you got your $136.66, and lost $900 more... Choke on it! Too many other nice hotels in the area!... Buyer beware!

My husband and I were introduced to Wyndham by a salesperson @ Broadway @ the beach (Myrtle). We had purchased tickets and at pickup we were offered a $150 gift card + $50 for dinner if we attended a 120m presentation regarding buying into timeshares with this company. We wanted to the gift cards and agreed to go. She warned us that they wanted to make a sale, but it was way more pressuring than I could’ve imagined. I had my 3 y/o with me and we were there for nearly 4 hours. Being badgered.

Hi, My daughter & I went to Branson on 7/5/22 to pick up tickets to the amusement park. When picking up she offered me a 7 night stay at any Wyndham resort for $99 that had to be used in a year. I took that offer and she said I had to go to a 90 minute preview/class. I agreed. I was never told it would be a timeshare. They kept me & my daughter there for 4 hrs. I tried to back out before it even started & one of the salesmen said I couldn't or lose my $99. I was never told by the original person that this was about a timeshare. It felt like a hook and bait situation. I clearly said no, so they brought over another salesperson. I told them I was ready to leave & they brought over another salesman. I clearly said NO at least a 100 times. Then they told me I couldn't leave until I had an exit interview. I was so frustrated that we lost a half day of vacation.

My husband and I decided to try out what was so called a “deal” in order to get some family savings for an attraction at Myrtle Beach. We agreed to pick up our “reward/tickets” at this preview center. We got there at 9am and saw this presentation and we thought it was going to be an hour or so that way we could take our 4&5 yr olds back to the beach before leaving town. Wrong! We left at 3pm! They color this “program/package/deal” for you and regardless if you say NO they make you stay and bring up more and more offers. Of course to close their sale. The folks are nice but very pushy and cannot take NO! Clearly their “commission breath” is Strong.

I received an email about a Wyndham Resorts offer, and I called for more information. I gave the representative the location and dates I wanted to stay and she informed me that there was availability. She offered to transfer me as soon as I purchased the package. She also said she would put notes in my account indicating I could book those dates. She transferred me and the reservation person told me I needed to book 90 days out. So I requested a refund. The offer is a scam in my opinion.

My husband and I got Hoodwinked into going to a timeshare meeting while in Branson Missouri. They comped us a couple of free tickets to a show and two vacation nights at a Wyndham hotel. We had some time to kill so we went to the presentation knowing fully well we would not buy. They are very high pressured. They wanted to know our annual income. $0 because both of us are retired and not collecting any social security at this time. That was our only saving grace of getting out of there. The first salesperson was fine but then they put us with this other gentleman who was rude and condescending. The two free nights at a Wyndham club resort is limited to a handful of cities across the United States. The free nights are not at a club resort as we were led to believe but instead at a low budget hotel that they purchased.

I only gave the rating a “poor” due to the fact it is actually on the beach which is the only thing going for this place. Here are the reasons why the rest of stay deserved a “terrible”. 1. Parking (valet) is VERY disorganized, and the valets give no direction as to what you are supposed to do when pulling into the front of the resort. Their responses are rude, and it was a bit disconcerting to leave the car with them – YOU ARE PAYING $25/NIGHT/CAR for this privilege of being disrespected as you enter the establishment. 80% of the staff interactions were met with indignant responses.

Bought Discovery membership 2.5 years ago, one of the biggest mistakes I ever made, They will give you a tour of updated luxurious space but when you actually book something then its most outdated places in world, haven't been upgraded in years, felt homesick while I visited one of their resorts in Orlando. I will not recommend anyone to buy any membership with this company. I couldn't travel due to covid restrictions for 2 years & my membership was extended for 9 months barely, I can't make 2 trips in 9 months just to States, no one will extend it anymore. Basically all my money I used to buy this membership close to $3500 USD is gone down the drain.

On 1/29/2022 in Wyndham Myrtle Beach, Wyndham timeshare service sales lied to us, they have CEO changed and promoted a new program called “Travel UP”, Sale pursued us to buy a new program called “Travel UP”, he promised that this program have high discount, average get 75% - 80% off on cruise and the hotel booking 60%-70% off, air flight and car rent get at least 30% -40% off . We have been forced to stay at their office from morning 8:00am until 3:00PM, we were so hungry and they still keeping talking and not allow us to leave, We have no choice and signed this program, We thought we could test Travel Up program after I signed paperwork however we were told that we must wait for 45 days in order to get access, and the agreement we are forced to sign to only have 3 calendar days for canceling. We were stuck.