Club Wyndham Reviews

My wife and I attended a presentation after spending a night in one of Wyndham's hotels. The hotel room was clean and comfortable. The presentation lasted just a little over two hours, and we ended up declining all offers. It was simply too much money. The idea was good, but getting stuck for 40 years (my wife and I are in our 60s) or a lifetime is ridiculous. The annual maintenance fee alone was far more than we normally spend on vacations. Wyndham really needs to exclude people earning less than $80k/yr. The sales pressure was high but not intolerable. I can't imagine taking on one of the packages offered on a fixed/limited income.

Attended a Wyndam timeshare presentation that we were offered $100 gift card and a week vacation in return for a 120 minute presentation We also had to pay a $40 deposit to attend that was supposed to be refunded when we attended but has yet to be refunded. We were assigned a young man who was annoying and didn’t want to take no for an answer. We arrived at 10 am and didn’t leave until almost 2 pm. They will not let you leave and keep making excuses you need to talk to another person to check out but keep pressuring you to buy into their program. We told them no a hundred times and that we needed to leave to head back to Florida and it was a 8 hour drive and wasted 4 hours demanding we needed to leave. We didn’t eat before we went and they offered coffee, soda and chips. I don’t recommend anyone attending these unless you want to waste 4 hours and leaving with a huge headache.

We got to Colfax, IA about 9:00 pm on Friday, Oct 25, 2024. Check in was fast and easy as I had paid for the room in advance. We had a disability room on the ground floor. They do not have a door that will open with a disability button, very inconvenient. Our comforter had fresh fecal matter and blood. Both could be removed with a towellette, so it hadn't been washed between customers. That spent the night on the floor. There was also a coffee stain on the microwave that I cleaned up. My husband has 1 arm, so he couldn't use the shower alone as the shower head had to be held. We will not stay again. A suggestion for breakfast would be to cover the boiled eggs in the fridge and offer fresh fruit, pre packed fruit in juice along with yogurt. My husband and I are diabetic and can't do waffles or dried cereals. Just a thought. If not for the comforter, I would use again. I don't mind to be inconvenienced, but I do mind not cleaning.

The hotel is extremely dirty and poorly managed. The hotel seriously needs to evaluate options for improving general cleanliness. Had one of the worst experience in my life. Staff are terrible.... Front desk guys were worst and indifferent.. I went with family and they have no consideration... Rooms are worst quality. Room was dust central, dust had settled everywhere and even after us wiping it off with some baby wipes it would re settle. Under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner. I wanted to write more but I think it is waste of time.

DO NOT RENT A ROOM FROM HERE!!! AGAIN, DO NOT USE THIS HOTEL!!! I made a reservation thru Priceline, and this hotel took my money! They had bloody sheets and pillowcases. The elevator is down, and this hotel had a very bad smell to it in the hallways. I canceled my reservation because both rooms they offered me were soiled with blood, and the toilets had feces stains in them. Overall, both rooms were dirty and hadn't been cleaned. This hotel wouldn't refund my money, and Priceline wouldn't either. All my fellow vets beware, they do not respect us at this establishment.

The Salespeople lie and never respond to calls. I met Donald ** and his manager Cat at Shawnee Village. He seemed like a good guy, but that must have been a facade. He gave us his phone number and promised he wasn't like other salespeople we had met. He answered the phone and would call back if he didn't. Turns out that once they have your money they are gone.

I am a new member to the Wyndham rewards program. I would not recommend that you reserve a hotel using the app. It was the worst experience ever. I have stayed in dirty poor hotels before but never been referred to them with a company that is suppose to be representable. We were evacuated due to a hurricane which is stressful enough. The hotel we stayed at was so dirty! Elevator did not work for more than one day. When the power went off the emergency lights did not work and therefore I missed a step and my foot is badly sprained and I am unable to get around. I contacted Wyndham and sent them pictures of everything and they claim this is not their responsibility. The rates charged are as high as a Marriott, etc for a room. Are you serious! It's too bad they do not care at all!!!!

Booked into a Wyndham Days Inn hotel in Hutchinson Kansas based on the Wyndham name. It was nasty and run down and we could not stay there. The company and the hotel refuse to return our money. There were holes in the wall with wasps flying in and out. The carpeting was worn all the way through. There were holes burned in the bedding. It was disgusting. I wouldn't keep animals in a room this nasty. I will never trust the name Wyndham for quality and service again.

My husband and I recently went to a sales presentation for club Wyndham on Saturday, October 5, 2024. We had the representative named Haja who is from Morocco. Upon that presentation that we had, she advised to my husband to see his credit score online she said it was for him to not have to have his credit pulled to qualify for the timeshare. She then came back 10 minutes later and advised that she would need his Social Security number for the finance department to run the information to see if he would qualify for a timeshare.

Legacy Golf Resort presentation. Phoenix, AZ. I wish I could give this timeshare presentation zero stars. What started as a seemingly normal presentation turned into a nightmare once we respectfully indicated that certain aspects of our finances were personal and not up for discussion. The presenter, “Brian,” went from cordial to aggressive in an instant. You could actually see a switch flip in his demeanor—he became verbally abusive and condescending. He refused to call a supervisor when we asked, and to top it off, he had the audacity to tell us we were setting a bad example for our son. We came in expecting a straightforward presentation, but instead left feeling disrespected and bullied. No one should be subjected to that kind of behavior. Avoid this place at all costs!

Avoid the lies they tell you to get you into one of their vacation timeshare presentations. In the packet they have promises that "in exchange for your time, you will receive something special to take with you." They also promised to "ensure you receive nothing less than the best experience possible." All not true. We were promised a $100 dining card that amounted to essentially a coupon book and a bad one at that. It had a few local restaurants participating where it would give you between 2-5 dollars off a meal. Perhaps, if you visited all of the restaurants, near and far, and used every coupon, it may add up to $100. I felt totally duped. Also, we were promised that if we didn't ask many questions, we would be out of there by 90 minutes. When you attend the presentation, they tell you it is at least 2 hours, but it ends up at least 3 hours. We were then promised a 4to 5 day cruise on a major cruise line by Carol who convinced us that these gifts were real and didn't have a lot of blackout dates. All not true.

I have been a Diamond member for over a year now. Had hotels charge 112.44 extra. Called hotel. Nothing done about it. Called Wyndham. All they do is tell you a formal report has been filed. Within a week someone will contact you..2 weeks go by. No call. Call back. Same thing. "You will get a call in week." 6 months later nothing. Had to file as fraud with bank. I recommend Choice Hotels. I used them 4 years and always great customer service and they care. Point system and bonus is awesome there also.

Welcome to the dump! Shut this place down! Probably doesn’t pass any health inspection.. Pretty sure there is drug trafficking and prostitution going on in this shady frightening place! Don’t stay there!!! And if you book thru Priceline and use an American Express.. you still won’t get your money back.

I had a booking with Club Wyndham, but they canceled on me at the very last minute with no reasonable explanation. Instead of accommodating me at an equivalent or better property, they put me up in a subpar hotel that was nowhere near the standard I was expecting. The replacement hotel was run-down, poorly maintained, and lacked the amenities I had paid for and anticipated from Wyndham.

We arrived and were put in a room on the second floor. I found a wasp flying around inside. Being allergic I needed to be moved. The next room was 2 rooms down and that room had a bunch of wasps in between the glass and screen. Couldn't trust them not to come in. We were then put downstairs. Dehumidifiers everywhere. Smell is awful. Would not go back.

I moved to Atlantic City in May 2024. I decided to stay at a couple properties. I stayed at the Days Inn for 2 days. It was filthy. I checked out and went to the Ramada. I stayed at this property for over a month. While there I built relationships with most of the staff. For the most part everyone was great. Out of nowhere, the GM (Sam **) said I had a dog in the room. While I was at the front desk arguing my case that I did not own a dog, a housekeeper said, "Sam, they don't have a dog, don't do that". I thought this was just miscommunication at first. Then, a week later, I was checking out. The girl at the front desk was acting weird. Usually I would hand in my keys and they would immediately hand me my cash deposit. She couldn't look at me. She said I have to wait. I said what's going on? She told me the room smelled like smoke. I was shocked. I never smoked in the room.

I got an email from Club Wyndham 1.5 days before my trip at Worldmark San Francisco was supposed to be saying my reservation was cancelled due to overbooking. They would not rebook me at a hotel of my choosing, instead offering ones that were a good distance away and would fully set me apart from my party staying at the other property. They ended up rebooking me at a property that would still require a walk alone in a sometimes dangerous city. Never ever book with this company, this is the most disgusting customer service I've ever experienced and my trip is essentially ruined.

To whom it may concern, I hope this message finds you well. I am writing to bring urgent attention to the serious health and safety issues at the Baymont Inn located at 5871 S 6th Street Frontage Rd E, Springfield, IL. Despite repeated reports from guests, both Wyndham Corporation and the owner, Amit Amin, have failed to adequately address or take responsibility for these dangerous conditions.

My sister and I inherited a time share from Club Wyndham. After a couple of years we decided we no longer wanted the time share. So we contacted Wyndham about a way to get rid of it or give it back to them. Our particular "property" is located in Flagstaff, Arizona. They told us they have a "Certified Exit" process where they take the property back. They told us we need to go through probate (which we really didn't need to do originally) and get our names on the Deed in order to start the process. Which we did. We initiated the process in March of 2024 and they told us it would be about 7 weeks for the "exit" to be final. In May I noticed that a new account had been opened on my credit report. It was Wyndham financial services.

We were lied to and high pressured for hours. I wanted to do anything we could to get out of there by the end. It was the worst experience possible. We’re now stuck with something we can’t afford and don’t even understand, they couldn’t have cared less. What they do to people is criminal. We were told we were just giving our opinion on a new resort, complete lie. Tried to leave several times and they push hard to keep you there, hard! They don’t care if you can afford it or not, extremely deceptive.

We purchased our Worldmark ownership in 1997. Since then we have truly enjoyed being owners. The properties are generally very nice, and we usually end up having a great vacation. BUT... These past few years, since Wyndham took over, it's been a headache. Hard sell salesmen meet you at check in. They offer goodies if you attend, but they have seriously dialed back the value of said goodies. To the point that they have dealt zero value or usefulness. And the sales calls. Man. Between vacations those calls are relentless. So bad that I reported them to the National Do Not Call Registry. Not sure it will help, but I've had it with the used car salesman hard up sales mentality. Worldmark is great, but Wyndham sucks.

They sucker people in with false promises and then try to incentivize opening up credit cards for points/perks to then be unable to use them or other services advertised. On top of absorbent late fees and going back and forth between systems and companies and why things are getting charged multiple times, not getting anywhere; it's truly disgusting. Charges showing on one end but Barclay and Wyndham point towards one another with 0 resolution. Everything is beyond frustrating and difficult to get anywhere don't trust Wyndham.

Wyndham Vacations reached out to me for a 4 day 3 night vacation offer for $249 but I would get $200 back once I take my vacation and do a presentation. I called to reserve my vacation. when I went on my vacation they had no presentation for me to see so when I called the representative said it was the representative fault that she shouldn't have booked me that week, not my fault. I told her I only took the trip because of the promotion to get my $200 back. she said a supervisor would call me back. never got a call back.

Wyndham Alltra. Even if it was free it would be a hard pass for me. An absolute disappointment. Opted for an ocean view however we had a street view with a small window of the ocean in the far distance. Could only see the ocean because we were on a higher floor and the trees blocked our few. Not worth the upgrade. I’ll complement the cleanliness of the room. Aside from a dirty coffee cup left outside our door which could have been a guest walking leaving as they walked by, the room was nice and clean.

We booked a vacation in Bonnet Creek which is a beautiful property, but the sharks in the office made us go to a meeting, taking over 5 hours of our time. We told them that we did not want to change our contract but if they had a way to save us money we would listen. We ended up leaving there with them changing our contract to more than double what we had and a mortgage payment came along with it. We have been trying to reach out to Consumer Affairs for months now, contacting them via fax and regular mail and no response. Our contract prior to this was with the Poconos, another nice resort where the staff was nice and helpful, nothing like the lying, cheating staff at Bonnet Creek.

I would give a 0 stars if I could. Do not book a Club Wyndham accommodation! We had a reservation since January 2024. Deposit and final payments all confirmed. They called less than 24 hours before check in to cancel my accommodation, offering alternatives that were less than comparable to the 2 bedroom suite requested in the location we needed. Alternative accommodations given were $100s less in value to what I booked and did not accommodate 2 bedrooms for 4 adult (2 couples) and required substantial driving or additional parking fees. It is also a typically “sold out” weekend in Newport RI due to the boat show, which is why we booked early.

Not a good experience. Too much disinformation. Every time a question comes up a different answer is given. They sell you a contract with some amount of points, then they call you at a later date and try to sell you a contract with some points to fix the faults of the one they sold you previously. No answer is ever the same. When they call they to be support employees and not sales people then try to condemn what your particular status is. Then try to sell you a another contract.

We were lied to so many times while they held you hostage for 5-plus hours until you say yes. The sales guy lied to us saying we can refinance our loan several days after we do it. We contacted him after asking how, he said just put it in 0 percent credit cards. That’s not refinancing!!!! Buyer beware, don’t go to these guys!!!

I booked a hotel to stay this weekend. They still ended up charging me when their check in was out of commission. I asked to get transferred to another hotel and they told me they could but I would have to pay again. Pool was not in service as well. So basically save your money and use a different app. They are no help did not get a text, email or anything stating delays with check in.

Absolutely the worst experience I’ve ever had With the company. We did the vacation package to Vegas Three nights four days in Vegas Which was supposed to be a pay trip November 1, 2024. One month after signing up for the package a representative called me and said we would have to pay $200 extra for the trip, another extra for resort fees $139. Here it is now two months before me and my fiancé preparing to go to this trip and today I get an email saying they’ve tried to contact me which they have not. They haven’t had a phone call, no emails other than this email today saying they are canceling my reservation. Basically they do not have the capacity to meet our Accommodations at this moment. I will soon getting a refund for $199 and $139 Within three days. Now I have took off time at work for this.

The most misleading aggressive lying sales people I have ever seen. And as soon as I want to get out of it, without even using any points or the system. I am told I missed my 7 days. They absolutely hold to that 7 days like it is the most crucial part but do not hold to the tactics employed by the Manhattan sales office. They do not tell the truth about what points actually mean, hold back information on service fees and on and on.

On the 30th of August, 2024, we went for the presentation, and heard a very polished presentation, with amazing benefits, for no extra cost than what "you spend 'anyway'". We reviewed plans with the rep assigned to us and received assurances of even greater benefits and extra points if we signed up today. I asked to review the contract - I like to check clauses, like, was the 5 day cancel clause unconditional, or did certain conditions need to be met, etc?. Things the presentation wouldn't detail, kind of stuff. They would not give me the contract to review until I signed an acceptance of the offer. The supervisor came over. He said he would try to get a contract but continued advising us of further benefits if we signed today. No contract.

Where do I start. The first time we bought points it was actually a good experience, they were upfront and honest. We had a chance to read everything. Then this Melissa ** from Florida was pushy and relentless. We had already paid off our first one and we told her we did not want to pay another $380 a month. She promised and if we put a certain amount down which we did, a large amount it would only be $110 we could transfer points and we would get $1000 gift card and none of it was true. We did not have a chance to read the contract. It was DocuSign and it went very fast but we trusted her and we believed her. Do not sign anything. I don’t care how pushy they are. Do not sign anything until you Read the contract. She lied about pretty much everything, I will never trust another sales person At Wyndham club again.

All I can tell you is run, they are crooks. They will lie and steal your money and there is no way of getting out! And you won’t get what you was promised! They tell you can get out but forget to tell you that you have to pay it off in full before you can get out and they give you nothing in return for giving it back.

Wow, I wish I had consulted these reviews before spending $160k for a membership. They lie, they misrepresent, and they are not available by phone. One hand never knows what the other is doing, and there's always a secret "rule" that prevents one from getting what one needs. Never buy from this company. They are the worst, with maintenance fees always going up and up and up.

My experience with Club Wyndham was nothing short of a nightmare. The sales presentation was the worst part of it all. The sales representatives were incredibly pushy, and they would say "yes" to anything just to close the deal. Once you sign up and try to book a hotel through their network, you'll find out that many of the hotels you want aren’t even in their network—buried in the fine print, of course.

Save your money, go to a different hotel, even if it's further away!!! If there was another hotel with availability, we would've taken the non-refundable payment & just gone to a hotel that actual gave a care about their guests & hotel. We stayed at Days Inn By WYNDHAM Brewerton, NY. When I called Wyndham & tried to file a complaint all they did was bounce it back to the hotel manager & we got a jacked up, cut & paste, generic email saying they will make sure our next stay will be better. We will NOT be staying there or any other Wyndham affiliated hotel!!!

Wyndham resort in London on Exeter is run down. It smells like urine and cigarettes. Though hotel front desk staff are friendly the services are by far inadequate. Tvs don't work. Toilets don't flush, there is mold in the shower... carpets are lifted and appear to have water damage. Unfortunately, Wyndham advised it's a franchise and though it holds their name they have no recourse... Avoid all Wyndham hotels as they simply can't do right by the customer.

Baymont by Wyndham in Chatham, IL was HORRIBLE. Filthy, dirty, breakfast was very sad. The place needs to be shut down. I can't believe Wyndham supports this place. Definitely not recommend. We'll never stay at a Wyndham again.

Extra Holidays is now controlled by Travel & Leisure Co, Global rental operations. They overbook the a Wyndham resorts and then cancel your reservations at the last minute. It happened to us in south shore Lake Tahoe. We had reservations for two 2 bedroom condos for a year in advance. We paid when we made our reservations, they had our money for an entire year. They canceled our reservations on the day we were scheduled to arrive by sending an email, no call, no text. Of course it was a busy day for us and did not check email that morning so we made the trip to Lake Tahoe only to be told we had been canceled when we arrived. This can’t be legal or right, we were 10 people in total.

After decades of dedicated use of what is now a Wyndham facility (La Quinta Hotels), I was contacted regarding a special promotion. I paid the fee ($199) and was then provided with an opportunity for another promotional visit. I paid the fee ($149). The agent speedily read the agreement which apparently contained a statement about not cancelling after 7 days--which I honestly never heard or I would not have accepted the deal. About 10 days later, my circumstances changes significantly and I needed to cancel both visits. I requested a refund which was categorically denied. There was ZERO customer sensitivity demonstrated. This type of negative customer relations cost Wyndham a lifelong customer and his influence on others. Pathetic customer service!

I regret and I curse the day I signed that contract with Wyndham Club currently they are known as well as Travel and Leisure. They pressurized and lied to us. They told us that we can cancel the contract any time we want to. Within 24 hours of signing that contract I and my wife have decided to cancel the contract after they heard this from us, they blocked our phone numbers so that we could not carry further the conversation until we were trapped beyond the period of time where the contract allowed us to cancel (6 days). Until now we haven't been able to exit from this timeshare.

Front staff and manager were good. The best bartender was the evening on July 30th. Issues were no drink machines worked and hotel has nowhere to purchase drinks when the restaurant closes. So getting back late after a game you have to search the area for something that's open which doesn't work. Also, cleaners went in and cleaned our room prior to check out! Stole 2 items and housekeeper said, "Nope nothing was in there," which I searched and found on her cart! Hotel Rules BEWARE is that if they see you leave with any luggage whether it's all or not they clean the room prior to checkout, this would be something to know ahead of time so we could of done the do not disturb trick! Not happy at all with this stay, it's a no for all Wyndhams for us

Definitely shop around and do your homework. They tell you lies to earn your business and then are no help when you encounter an issue. I had not been able to book for over a year and tech issues have never been resolved! I receive emails saying tickets have been made, but there is never a resolution. Also when calling I am placed on long hold and no one ever comes back to resolve the issue.

Watch all the double talk. Never go to the meetings on things they say have changed. They will say it will only take 90 minutes, turns into hours. Only want to sell more upgrades. I repeat, never get in this Scam Wyndham company. Their sales people are the pits. The US Supreme Court needs to get involved. This place needs to return all the money you paid in. Wait to you see how high the maintenance charges go up every year. It never ends. I have a issue with them right now. Which they screwed up on. I have them where it hurts. They keep sending me nasty letters and phone calls on and on. I have all my information in writing, they want a fight, they will get a huge one from me.

Beware! It's a scam. Every time you're going to use your points for a nice vacation they'll try to sell an "upgrade" to you or send you to an "meeting" for recent changes where they pretty much just want to sell you more unnecessary stuff. It's like you're paying Wyndham to scam you and sell you overpriced offers.

We scheduled an owner update and when we went to the owner update, they could not give us the update due to the fact that we went on a brunch cruise and had mimosas. Per company policy you can’t have a presentation if you have had drinks. No one informed us of this policy before we paid our 100.00. They wanted us to reschedule. No way was I going to reschedule. I am on vacation and I will not waste my vacation time on Wyndham. I just wanted my 100.00 back and they act like they don’t want to give it back. Wyndham is terrible. I no longer want anything to do with them, nor will I ever refer anyone. I have been an owner for over 30 years and to be treated like this is absolutely unacceptable.

Our trip to Orlando was gifted by a member and we had a great time and this would be a wonderful review EXCEPT when we first arrived we were asked if we wanted to do a presentation in exchange for a 8-day 7-night trip. We said yes... because why not. I should mention that we own with another timeshare company and have been to many presentations and reviews. The papers and even the initial salesman said 90 minutes. We left our older kids in the room and said we will be back in 90 minutes and then get our trip started. Lo and behold after saying no thanks a million different ways to at least 4 different salespeople... we were 2 hours in. They ground us down and were persistent.

Deserving of 0 stars. Phone customer service never knows what they are talking about and if they manage to transfer you to the correct department to answer a question it’ll be a miracle. Waste of time, waste of money, full scam. Everything is a sales pitch no matter how many times you firmly tell them “No.” False promises will be made to seal a deal and false information will be given with zero responsibility to complete or follow through. I wish I could tell everyone I know how horrible this has been and what a waste it is. AND, as a side note, you have to pay for services even if they are not provided or you as a customer will get sent to collections. I have never had to pay for something I didn’t receive. SCAM SCAM SCAM.

I would have given it zero stars if it were possible. My experience with Wyndham was a complete waste of time and money. There were false advertisements, no value for loyalty status, and horrible customer service. None of these issues would happen with Marriott.

Extra holidays do not book--cancelled reservation --without my knowledge-- I am deaf--booked at a place 3.5 hours from here--glad we did not travel further--5th time tried to get answer from extra holidays did not respond--same old stuff.

Worst hotel brand. They charge outrageously to be a member and then do not offer any "discounted" rates. They will charge you the same per night as a nonmember but will also use points on top of the nightly rate. All the hotels I've stayed at have the quality of a roadside motel with a high price. The nice resorts/hotels are booked out so far in advance you will never get those unless you have a high membership. Do not fall for their lies. Stay away from this brand.

STAY AWAY & RUN!!! We are dissatisfied with all the lies that were told to us when we purchased our Bronze VIP membership. It was all lies and propaganda. Nothing was true and you have shady salespeople that will say anything to get you to buy. We are very disappointed with the Wyndham brand. We thought very highly of the company until after our visit to the seminar. Which we were told that we are only VIP for 2 years then we have to pay out of pocket when we travel for rest of life, or til we get out of the contract. Jeremy & Zachary from Fairfield. That's BAD BUSINESS!!!

My recent experience at Club Wyndham Ocean Boulevard in North Myrtle Beach left me profoundly concerned about the ethical practices employed by Wyndham in their timeshare presentations. The encounter with presenters Faith and Derek revealed troubling aspects of predatory, discriminatory, and unethical business practices that seem to prey on individuals with lower socio-economic means while privileging those with higher socio-economic status. When they assumed that I had bad credit, they offered me Proposal A with significantly higher costs and interest rates. However, upon learning that I had good credit, was educated, and had financial means, they quickly offered me Proposal B with much more favorable terms. This stark shift in their approach underscores the discriminatory nature of their sales tactics.

Just read all the reviews and know it's all true and much worse! They are a legal organization of Criminals! How our country has allowed this company to stay in business for so long is beyond me but I think it's time to get rid of these career politicians that take bribery from them and get some new blood that will protect the people and not their own pockets!

Wyndam Ownership is a scam. STAY AWAY!!! We paid over $30,000.00 to be a VIP member. Every time we try to book a vacation there's an issue. The customer service is awful. First we are told call in 30 days to book the resort. We call in 30 days and then are told to call in 90 days. WHAT DID WE PAY FOR???? I wish there was a way to get out of this company. If anyone knows a way please contact me. We have only been members for 18 months. What a waste of money.

They will lie to get you hooked in. They tell you that you can get out of it but that’s a lie. Then you are asked to go to owners meetings….don’t go. It took me three hours to get my license and cards back. Then ran my credit when told not to. Plus Vanessa and Lawrence told me my timeshare was worth nothing. Do not fall for this. It will be the worst mistake you’ve ever made!!

All of the comments you're reading here are right on. They do whatever they can to get you to sign up and it all seems very promising. Once you sign it's all excitement and celebration. Then good luck finding any available resorts to stay at any time within a year. And if by miracle you DO get a booking you can't check in without being asked to attend a meeting where they'll try to upsell you. You're a walking wallet to them. Not to mention you'll pay a monthly fee and then another fee if you want housecleaning. Finally, if you try to sell your timeshare back they'll offer you 15% of what you paid, and give you no path to resolution. Save your money and frustration!

Please do not sign up for these timeshares! The resorts and experiences are nice but you can save and pay way less on your own. They lie saying the right things to make it sound so amazing! Once you sign, they don't care about whether you can afford the timeshare or who lied to get you into the timeshare. All they care about is having you pay off the timeshare then give it back to them. They won't help you in any beneficial way. They'll transfer you 10 times and you still won't get any help. I was told not to pay out of pocket but to use some of my points to pay for the maintenance fees. The yearly maintenance fees exceed the amount of money I'd receive if I exchanged all of my points to money. They are crooks!

Wyndham. I wish someone told me this when I was doing my research so hopefully this helps someone in the future - do NOT get suckered into this deal. They use manipulation tactics and pressure to get you to sign a contract.

Wyndham is an evil company that employs evil people, specifically for their timeshare sales. I have seen firsthand how they prey upon the elderly, veterans, young couples, and the mentally infirm just to sign a contract. If you don't believe this review, read some of the thousands of others here and elsewhere. Look at the YouTube testimonials. Talk to real Wyndham timeshare victims like me.

There is a reason that with over 1300 reviews 96% are 1 star. Customer service is absolutely awful. Very long hold times (45-90 minutes) and then they have you call another number which puts you on hold again. Difficulty understanding the accents. After a call, customer service forwards you to a sales pitch for a Wyndham time share with high pressure tactics, which you can read the hell that you go through if you actually purchase one. Fortunately I did not but I also never got the promised bonus points for listening to the pitch. When I called customer service about that they told me that I would have to call the time share department. I didn't bother because hold times would be ridiculous and I had already spent over 4 hours on hold in the last few weeks trying to solve other issues. I used to think Wyndham was a well respected hospitality chain. Not anymore. I am done with Wyndham.

Was told by listening to a 2 hour time share sell/presentation I would receive a 3 day 2 night stay and it would be sent to my email. I have called numerous numbers trying to get ahold of someone to assist me only to be told they don't handle this and had numerous rude agents. Was told by one agent I will have to go back there. What? Parking is not free there. Why would I want to pay parking again for a promotion that should be free and offered by a Hotel. Would never buy a timeshare from them now after seeing the poor customer service I have received.

I made the mistake of agreeing to buy a time share I was offered on their presentation, on (06/05/2024) After coming back from my vacation and finally having time to go through the website and seeing how complicated the scheduling of the vacations was going to be and realizing it was not gonna be cost effective, I decided to go ahead and sent the Rescission letter on (06/11/2024), I did sent the letter through certified mail and within the 10 Days window allowed to cancel the contract without fees and or penalties.

I was making a reservation for Wyndham and called their to number. What I got was a consultant firm called “One Click”. They acted very helpful. Made my Wyndham reservation and offered to make my airline flight reservation. I allowed them to. My friend got sick and I had to cancel my trip. The airline refund went to One Click. They refused to refund my money. I’m still waiting since October 2023. Wyndham doesn’t seem to care.

They want you to book 2 years in advance. For the money paid as well as the maintenance fees yearly, I should be able to book easily since I only get to pick vacations in January for the year. Biggest waste of money I have spent. Started search in January, got a booking in March but have to swap rooms in the middle of vacation. Extremely disappointing.

Worst customer service by multiple people in Wyndham. Misled and straight up lied to by Wyndham representatives surrounding timeshare presentation and packages. Have email saying one thing, which we fulfilled in going to timeshare presentation, but they still charged us $300 for our stay since we did it on a different day (the email said we could call the tour center to reschedule, WHICH WE DID and went!). Tried to call and explain the charge to Wyndham Corporate, they would not listen, spoke over us, and then hung up without any sort of resolution. Absolutely terrible and unbelievable.

This company sucks. We had a loan through them since 2021 and the loan hasn't haven't even gotten down. The interest isn't even changing. It keeps going up. Bad company overall, so Wyndham take some considerations.

It is nearly impossible to actually use your ownership unless you have the flexibility to just go where there's an opening. The owner site will say there is no availability, but you can go to travel sites and see it's there. We couldn't use our points when I was very unexpectedly diagnosed with cancer and needed an intense chemo course lasting 5 months. We lost 400,000 points. They gave us back 200,000 but then wouldn't let us bank any because we'd missed the deadline...When the points were given *after* the deadline had already passed. Zero sympathy for our situation (I'm quite young to have cancer and have small children). As in, they didn't even say, "Sorry you are going through that."

Nightmare Nightmare nightmare. Never ever. Wyndham taken all my lunches, my dinners money. I did my life mistake bought Wyndham timeshare. I am losing a lot of money because of it. And their hotel gross. One time we stayed in one of them the door wasn't close. We slept all night with door open. They didn't do anything for us and the room smell smoke very bad. We told them we are non smokers still nothing. The only thing they tell you when you call them and complain they tell you they give you the point back. Guess what they never do!!!! Guess What when you keep calling to check they tell you, "We didn't say that. Who told you you get the point back."

WE WENT TO A TIMESHARE PRESENTATION in San Antonio, TX AND TOLD THE SALESMAN WE WERE NOT BUYING A TIMESHARE, JUST GIVE US A FREE VOUCHER FOR HOTEL STAY FOR COMING TO PRESENTATION. He offered us a deal of 400000 points to try it out which sounded pretty good. It was around $2900 and we had two years to use it. The hotel and condo rooms are dynamite, really pretty. The problem is we have to pay for airfare, transportation from airport to the property and everything else, so we really did not come out ahead. They want $250 Deposit at property, too. There are travel wholesalers around that sell All Inclusive Trips where airfare, hotel, meals, drinks and activities are all included in, usually a really good price. Timeshares were great Back In The Day but their Time Has Come And Gone!

Current member. Wish I wasn't. They make mandatory meetings to upsell you and ruin your vacation. Non stop calls to sell jezz. They made my wife cry on anniversary. Would never buy from again. Looking to get out.

Extremely aggressive harassing sales tactics. Multiple lies. I'm paying a lawyer $7k to get out of my timeshare. My monthly payments through Barkley Bank Credit Card has gone to collections. My lawyer claims it's a 3rd party and he is only dealing with Wyndham which is standard with any attorney apparently. Even after I had made payment arrangements to Barkley Bank and was told the CC account was closed by Wyndham representatives....the card is still being charged monthly and destroying my credit. One of the biggest mistakes of my life was doing business with this company. They are out for blood.

I stayed at the Blakely in NYC 5/13-5/17/24. I paid in full for the room 9/5/23. Go to check in & they will not honor the room I reserved. Provided no towels, phones in hotel do not work, phones into the hotel do not work, and manager has refused to respond to me. 3 women w/long hair and they finally give us bath floor mats to use for our showers and 2 washcloths. And no blow dryer. I reached out to customer care and they referred me to another number that is also out of service. I’d give this a zero but need to give it a 1 in order for this to post.

This company takes advantage of vulnerable clients and preys on individuals' hopes and Dreams. They are crooks and make promises that are not kept. They will only receive negative reviews to make sure others are aware.

I would NEVER recommend this company to anyone. I purchased a package that had expired. Totally my fault and I just let it be. Then, on May 4, 2024, they called ME to tell me that they could extend it 90 more days. I said that would be great as I am traveling to Nashville soon. The person put me on hold and we were disconnected. I called back and every single representative said that this isn’t possible and that no one actually called me. Funny enough I just clicked the number in my incoming call history so it definitely was them. I’ve requested multiple times for a supervisor to call me back and that has never happened. They miraculously don’t have the call from them to me in their recorded calls even though they told me they record every single call. I would never recommend this company to anyone ever.

2 or 3 star hotel availability, the hotels they showed while pitching the points and vacation are nowhere to be seen lol. The available places have low reviews online, what a scam and a joke. What a waste of time.

We are very disappointed vacation club members who have been coming to this resort (formally Omni) for almost 10 years. Hotel guests need to be aware that whatever is promised, the vacation club does not honor contract agreements.

I have never had a worse experience as I had at Wyndham Seawatch Resort in Myrtle Beach. My girlfriend works for Wyndham and had earned 2 free nights at this hotel on the ocean. We are celebrating our 60th birthdays this year, and we hadn't seen each other in 5 years. We were informed at around 2:45 p.m., when check in is at 4:00 p.m.., that we were bumped from our room. It was a 2 bedroom ocean view deluxe room, they wanted to for us to instead stay at an old age home, golf resort, under highway 31. Now doesn't that sound relaxing? We decided not to stay at the golf resort and had to find a hotel on the ocean last minute and pay top dollar. The manager at the Seawatch was rude and truly didn't care!!!! No empathy whatsoever. I will never stay at a Wyndham Resort, and I will share this story with the people in my medical community.

Stay away from Wyndham. I am a 20 year owner who uses the resort every other year. I have never upgraded which is something they pressure you to do all the time. When I purchased my time share with Fairfield, I was promised, any resort, anywhere they own for the rest of my life. Well three years later Wyndham swooped in and bought Fairfield. They promised nothing would change. FF to today, I just returned from Old Alexandrea Virginia, resort. To make this quick, here is what transpired.

Wyndham refused to provide the gifts promised when I showed up to attend a time sharing presentation on April 28, 2024 at the Legacy Golf Resort in AZ. They refused because I was an unattended female without my boyfriend present. I find this highly offensive when there are still outdated practices requiring a partner to be in attendance to make any financial decisions. I am a highly educated woman and accomplished executive, own my own home, and don’t need any assistance to make a decision when it comes to a timeshare. Don’t waste your time with a company that engages is these practices!

I wish that I could rate my experience at 0 stars. I purchased a promo at the Travel show. I gave my ID and bank card. Provided my co-parent as the person I cohabitate with because we do. We go to the Atlanta Club Wyndham to do the tour. Waited for a long time only to be told the package was in his name and not mine, even though I gave my ID for my information to be added. We went through the tour. I tried several times to say I want to get my promo and leave. The customer service was TERRIBLE. However, they finally came back with a "deal" that I could work with. I asked multiple questions. Got home, and after carefully reading the fine print, what I told I would receive was not included. I canceled the timeshare and was able to receive a refund.

I made a reservation on 3/26/2024 at Extra Holidays for WorldMark Lake Tahoe and received my confirmation number, next day the complete mount was charged to my credit card, this reservation was for 4/27/2024 to 4/30/2024. On 4/11/2024 my plans changed and I made the cancellation through same website and received the cancellation email, then I waited a few days for the refund on credit card as I read on the website takes a while to process.

This is such a horrible scam. Me and my wife went to the "presentation" just so we can get all of our free stuff, paid the deposit, did the thing, sent our voucher in for the free getaway and never heard anything back. I called them to see what was going on and was told I didn't respond to them in time and it was cancelled but they'll reinstate it, so I filled out even more paperwork, mailed it again and was told I had to pay another deposit and as they tried to upsell me on paying more for a longer vacation. After some back and forth with the very rude, condescending lady on the phone, I told her, "We're no longer interested," we weren't paying another deposit and she then proceeded to just hang up on us. Avoid this place and all their scam hotels at all costs.

I have been a Wyndham owner for almost 10 years. The promise was "You can vacation when and where you want to". That is a lie. Wyndham does not have enough inventory (rooms) in places of high demand (beaches in the summer is what I can verify) to follow up on that promise. When you can't get a room, they offer you a waitlist then cancel it before it can be filled (three times they've cancelled my waitlist requests with no email notifications of any kind). Maintenance fees go up every year even though Wyndham said the cost of vacationing will never go up (meaning the # of points to vacation at a given location won't change) but that isn't told to potential owners when you're buying your timeshare. Potential new buyers - please do not waste your hard earned money on this scam.

Complaint filed against this hotel with the Federal Trade Commission, Better Business Bureau, and New York state attorney general. Do the same if you suspect you're a victim of fraud by this hotel. Also, read the bottom of this review about a class action lawsuit against LuxUrban Hotels Inc. and NYC's fining them. Read all the one-star reviews here and the reviews on Trip Advisor if you need more proof, wish I did that first. Others on there have had similar experiences like mine. Here’s what happened:

We booked a preview at Sundestin in Destin, FL through Wyndham. On the second morning of our stay, we found two bed bugs in our bed. We informed the hotel, and they told us to call Wyndham. We called Wyndham customer service who told us to call some other Wyndham hotline. We called that number and were told to call the first number again. It went in circles like this a few times. We originally asked if there was any other hotel availability as we didn’t want to stay in a hotel with bed bugs. They told us they could only put us in another room in the same hotel. We said, in that case, we would want to leave our vacation early and requested at least a partial refund.

Wyndham ripped me off! I owned 12,000 annual timeshare credits that I had owned for over 20 years!! After over 20 years of paying maintenance fees (and I rarely used the credits) I hit a really bad spot financially and fell behind on my maintenance fees. They sent me a letter threatening to cancel my membership if I didn't make a payment within a specified timeframe. I called and informed them of when I would be making a payment.

Travel + Leisure co is running a pyramid scam platform to give five star ratings to their travel destinations including Wyndham Vacation Resorts which is ridiculous. They have formed this platform very tactfully and recruit people saying that this is a part time job where you can earn $ 200 -300 if worked 2 hours a day. Once joined the first set of tasks can be completed and then the scam begins. They want joined people to pay like a lot of thousands of dollars to recharge their so called platform account to rate a combo trip called task.

Wyndham Palmas Del Mar Puerto Rico Review. Visited April 2024. In my 73 years of visiting hundreds of resorts, this was the worse experience of my life time. We visited the pool on our second day. I received a towel for myself, I asked for two, but was only handed one by the attendant. A few minutes later my wife came to the pool and I asked for another towel. He looked at his list and said there is only one person in room 12. I explained that was an error, I had registered my wife and I, and I needed a towel. He said no. So I went to the front desk. The Towel attendant followed me. They fussed around and then said to wear a wrist band at the pool and she gave me a towel. I saw her talk to the Towel attendant.

Buyer, be warned! If you purchase, which is a horrible financial investment, please know that you have very little recourse when Wyndham "takes" your money when you try to protect your reservations and points. In short, Owner Resolution (Darla is one such employee) does not care about you as an owner or that you are a long-term, highly respected, and never-an-issue owner! I was swindled out of $149 recently, and I have been an owner for over 20 years (my mortgage completely paid off, and I have always paid my monthly maintenance fee on time). I could not discourage ownership more and know that my sons and daughter have chosen not to accept a transfer of ownership upon my death. That should tell you something! Again, the Owner Resolution department does not care about you as an owner, and they have employees such as Darla to prove that every day!

I don’t know anything about Hyatt or Marriott timeshares but there’s absolutely no way the experience can be worse than Wyndham. The entire thing is a scam. They will throw free things your direction and offer you a very small buy-in. Once you buy-in, you will be trapped. If you are able to book one of their crap timeshares (the decent ones ironically are always full) they harass you to buy more points any time you book. They threaten you if you don’t buy more by saying you’ll need to pay more costs for the points you have unless you buy more.

First time ever experiencing this. My boyfriend and I had weekend vacation with our 4 kiddos and went to Branson MO. We first purchased tickets through a coupon website, and we had to go pick them up. Once we got there getting the tickets were fine, but then they talked us into purchasing FRITZ Adventure tickets through them and had to go pick them up at Wyndham Vacation Resort and sit through a power point presentation. We asked how long it would be and he stated 120 minutes.

We were walking through our hotel in Vegas when we were approached by "the recruiters". My wife and I had never sat through one of the presentations but we entertained the thought and made sure we got as many free gifts as we could. We were told it would be a 2 hr presentation and there was no obligation to purchase to receive the gifts. We took our 14 yo onto the 9 am presentation and that's when it all went downhill.

I only went through the sales time share presentation. I am not an owner, and NEVER would I want to be an owner. Total scam artists! They blatantly lied to me when talking to me about sitting through the time share presentation. They lied and told me they would get me checked into the hotel earlier, and knowing how skeptical I was they told me I was going to a "different" presentation that had no heavy sales and was only a "tour." I was fine with all of it realizing I was committing to a time share presentation but there was a voucher for a "free trip" at the end. I told them I would not go over time because I was literally JUST starting my vacation - we'd just arrived (they snag you at check in!) 1 hour 45 minutes later it's a total you-know-what show.

We booked through Monster to attend a timeshare sales pitch. We were originally placed at the resort but had to change our travel dates by two days and ended up at a hotel. We are a family of 4 with an 8 year old. The hotel we were placed at was connected to a Cabrera! We witnessed a "john" or "pimp" standing outside the hotel rooms on the first floor while we were on the third floor. We also witnessed the "call girls" going in and out of rooms. Before we arrived, we read reviews that the pool was not working. We called to confirm and they said it was warm and the hot tub was hot. Not true. The water was FRIGID! That is when we could get on after seeing help that the pool was padlocks shut.

Unbelievable how much pressure and how many twisted half truths they tell you. Ours was in Waikiki, Don Hanuka or something like that was our used car salesman. He spoke about his acting gigs and his Broadway career, etc etc. They went from $90000 down to $45000 to $4225, we were very polite, it lasted 3 hrs, after I finally told Don, we weren't going to do it, his attitude changed. I truly feel all of these people in this business have evil spirits. They are greedy, ugly people. They make a living scamming elderly, poor people and anyone who trusts them. Wyndham should be sued into bankruptcy and then prosecuted. Luckily I stuck to my guns and got out of there. We desperately need legal reform for this scam industry.

There was some crazy guest room 120, I'm in room 130. All of a sudden I see a 66 year old yelling at me and my daughter, spitting at me and my car as I backed up in the parking lot. I called the cops, But still waiting for the Manager to call me back. I had to leave and the last Night was charged even though we had to leave for safety reasons. My wife and two daughters felt threatened by an unknown, he told the Police I was Whistling ....

I WANT TO CANCEL MY CONTRACT. This whole thing is a scam, I have repeated emailed and not a single representative ever calls me regarding my concern. For over a week I have been calling and emailing. I was told to sell my timeshare, but the very timeshare companies recommended by Wyndham said it is impossible since there is no value to them and no one will want to buy a contract like mine. Now they want to me enter the resale program, which comes with a fee, I don't understand why a fee since it is wyndham who is selling it, I am already obligated to pay hundreds in maintenance and more, plus mortgage.

Wyndham phones me at least once a day. Have rec'd hundreds of phone calls. Have blocked their number of course 407-626-0774 but they call from another number and show that number as their caller ID. Have reported them as serial telemarketer, They do no stop. Have tried to call back but their phone tree is immense. Have also emailed them at info@wyndhamvacatons.com but no response. Ken **

We went to a timeshare presentation. Our person didn't want to take "no". We ended up purchasing 400,000 points for about $4500 as a "trial". Went to make our first vacation and wanted to bring the whole family. We told them we wanted 3 rooms. They said we couldn't do that (wanted to be able to sleep 9 people comfortably). I spoke to them one day and evidently, they booked the vacation. I called a couple of days later to see about the 3rd room, they said it wasn't available. No one told me we booked the other two rooms, each conversation was easily over an hour and they told me next year I needed to reserve sooner, but no more than 6 months in advance. I got a call last week from Puerto Rico asking why we weren't there. This was the first I knew of our actual vacation being booked.

We regretted buying into this timeshare almost instantly. Very first time we used our points we realized what a mistake it was. As soon as we arrived at the hotel we were met with push/aggressive sales people trying to sell us more points. Would not let us check in before we went to another presentation. Hotel was in terrible condition, appliances were old and barely working if at all. The room was filthy, I mean just a terrible experience. Stay away from Wyndham.

While entering the Luxor we were promised lots of things to go listen to what Wyndham had to say. The representatives were rude, obnoxious, aggressive & would not accept no. Walked out with NOTHING!!!

The experience we had at Wyndham Resorts in Las Vegas turned into an utter nightmare. We lured in by a woman while walking through the property and were enticed to attend a Wyndham presentation in exchange for tickets to a show. Little did we know that this would turn into a four-hour meeting complete with high-pressure sales tactics and manipulation from their salespeople. Throughout the entire process, we were constantly pressured to purchase a timeshare, despite our repeated refusals. The tactics employed by their employees were deceptive and unethical.

I purchased a $99 2-day vacation deal when visiting San Antonio Seaworld. One lay lied to me, hid every detail, and presented it as a hotel deal. When I tried to reserve the hotel, many terms came in, and it even told me there would be a penalty if I did not attend presentations. It is $150. This is a complete robbery, and no one should buy this package. Do not waste your time and money on these scammers. Never purchase this deal. They are scams. They steal your money. Stay away.

Be aware that if you book through any third-party reservation system, like VRBO, Priceline, etc. if it’s a busy weekend they are going to give your room away. I do not understand why you would work with these other reservation systems if you are not going to honor the reservations. I’ve had a confirmation number for four months, and a teammate has had a confirmation number for six months… And both of us got moved 25 minutes away. Confirmations mean nothing and reservations are pretend. When you check in they also will have complete apathy or situation and merely give you a phone number to call to figure out where you’ve been moved.

Wyndham will say anything to sell you a contract and then hides behind the fact it’s completely verbal so they can not be held accountable. Then we agreed to pay them a settlement to leave the contract which they told us in writing would cause the account to be closed and reported as zero balance. This did happen but two months later they reopened it, reported it as foreclosed, and went against what they said again. This company should be driven in to the dirt through consumer protections. The government should be more concerned about this type of business than Warren’s hysteria over a “sandwich monopoly”.

We bought in 15 + years ago. Was great then. We were warned at an owner's breakfast update that if we didn't buy more points - it would be harder to reserve. We were pleased with the process at that time and didn't give them more money. (Thankfully) 5 years later - they were right! Hard to reserve, hard to save 34 dollars and reserve online, (online doesn't work), etc., etc., etc. The rules change and they nickel and dime you and don't care! As a Canadian we cannot access the same benefits as our American friends. Pls do not buy - go for the breakfast - say no and claim your reward! Save 130 monthly (what we pay in maintenance fees) into your own travel fund savings account and look for great deals and last minute vacation deals! These guys are crooked!

My husband and I went to a presentation in Georgia. We were supposed to be done in 2 hours and ended up being 4 hours. We told them that we didn't want to buy a timeshare and assured that it wasn't a timeshare. The first offer was 150000 and wanted 20000 down payment. Then offered 60000 with 10000 down-payment. We ended up with a trial offer 4000. When we got home I logged in. The first thing that pops up says that it is a timeshare. All these people do is lie.

This is a scam. They get away with terrible service and bad properties. Today in world of Airbnb, and all the rest of rentals and restaurants that rely on reviews to stay in business, this terrible company just keeps going because they scammed a bunch of people before these other options existed and then you get stuck with them. Their Properties are low end. They sell the gold crown like it is the biggest luxury although they are for the most part so cheap and degraded. You can get AMAZING properties and have GORGEOUS experiences with airbnb, Booking or even high end hotels etc.. You will have nothing like that with this company. And they have ZERO accountability. Stay away at all cost.. because you will lose money too on keeping on paying for the upkeep... Just stay away

I travel for work a lot. I was traveling and just needed a room for the night to get some rest. Was traveling with my ESA. The first 2 questions I was asked was for his papers and what type breed was my dog. This before my service dog was out of my vehicle. I have PTSD with severe anxiety attacks. My dog is trained to sense my anxiety and to remove me from situations and to get me to sit down until my heart rate goes back decreases.

We had cockroaches in our room, the pool is indefinitely out of order. We were in the nonrenovated section. The parking is over $75 a day with taxes, fees, etc. The location was good. Do not do the update meeting. It took us 6 hours. We tried to leave twice and were threatened we would lose our benefits. This was the worse experience ever. We did get moved two days later once they had a no show. We have this location again in March. We will require the renovated rooms and may even move to the other location. Where the pool is located 20 mins away. I needed to do pool therapy and we had to go to the other hotel each day and pay the same $75 to park and use the pool. They said they would refund our money but they have not as of this review.

High pressure, rude, unprofessional behavior and various misleading tactics to take advantage of people. Zero customer service to resolve issues they created with loopholes. We spent hours at their “welcome” center, more like the “hustle” center.

We went for our initial vacation ownership meeting and communicated with our rep that we would be about 30 minutes late. He let us know that was not a problem and to still show up. We drove 45 minutes and when we arrived at the time we stated we would they would not take us. They said the presentation had started and they would not allow us to participate. We talked to the director of sales over the phone D. ** in Arizona and he essentially said we could wait for the next sales pitch or reschedule. We were not able to make that happen and they did refund us. I did let him know that I would be writing a negative review and he tried to talk me out of it. After looking at over 1200 reviews with a 1.1 star average I now know this is a company wide issue.

My late wife and I bought in 2005 when being told what a great investment this is. That when you want out simply sell it for a huge profit, rent it out, pass it on to your heirs, etc. We did use it until my wife passed away 7 years ago. We listed with a timeshare real estate broker to sell it but Wyndham continually block the sale. They keep promising to email me a letter saying that everything is current. They continually promise to email me the letter within 35 to 48 hours to confirm that all payments are current. But after 4 or 5 such promises we still have not received it. My advice is do not believe anything they tell you from day 1 at the presentation for as long as you have it. The maintenance fees go up every year and so far no success at exiting.

I cancelled my vacation to Vegas due to medical problem with family member on Jan 9 which was scheduled in March. They told me that it would cost 20 bucks to cancel. And that I would receive my refund in 7 to 10 business days. Today I called because I haven't received is as of Jan 26. They now refuse my refund. I even got an Email from them I did have a refund. However I use Wyndam because I am a rewards member. So that hundred dollars they won't refund will cost them thousands because I will never use Wyndam again! As a disabled veteran I will never tolerate these scams and I hope this review cost them tens of thousands because other veterans will not tolerate these companies that have deceiving business practices.

I was LITERALLY told by Wyndham that just because they gave me the wrong information doesn't mean they have to fix it. So I was told I couldn't book my trip till I paid off more money that I didn't know I had to pay, and now they are saying that I never had to pay that money because I had already paid everything the day I got the vacation package.... so I'm paying 3500$ on a credit card I don't need, with interest rates I didn't ask for, and I can't book my trip because I'm almost out of time to use the package, and apparently asking them to push my extension on when I can book, BECAUSE THEY GAVE ME THE WRONG INFO, isn't their problem. Wyndham is truly the Jeffery Epstein of companies. I'd say they could go to Hell, but they are Hell.

Run from the presentation. I will shorten what I put in my claim to the Better Business Bureau and what I provided my attorney. The sales people and company will lie to you. Yes Wyndham the name everyone knows is a deceitful corporate monster trying to make money hurting the average people. They are the Jeffrey Epstein of companies.

If I could give them a zero I would. I’ve had this timeshare for 6 years now. Wyndham sales lied from the beginning. They ran my credit without my permission. I reported it and my concerns were ignored. Not to mention they gave a non existent credit card and then while waiting for the issue to be resolved, I was sent to collections. I have been constantly pressured several times a year to upgrade my membership.

In the initial call they offered me a deal and WOULD NOT accept no. Finally I was convinced into it. You only have 7 days to use it and then you can no longer cancel. Now I'm stuck either spending hundreds more dollars to go on this trip or cancel and not get any money back. They can't do anything and don't value their customers. They can't even extend without 25/month extra charge. I'm very upset and will not support this company.

What I was told I was paying for was a 4 day three night stay... What I got was: standard 3 night stay.... No early check in or late check out... Even with diamond status... Was told there would be no problem for my service dogs.: What I got problems... Was told I would sit through a 2 hr presentation on site. What I got was: "The transportation is up to you. We don't provide...." Despite the fact on sign up I indicated my car was in shop and because of backorder of parts would likely not be available....

This applies to both Worldmark by Wyndham and Club Wyndham timeshares. I have been involved for over 25 years. During that time they have continued to sell access to additional people while reducing the number of facilities you can access. This makes it harder to get time where you want it. The maintenance fees increase - which to an extent may be justified, but with more people having purchased access, the amount being collected certainly has increased.

I recently refused this timeshare after Three representatives try to persuade me when I already told them no multiple times. Three days later I received a email from a credit bureau saying that someone opened up a credit card account in my name from this company. I have to dispute all of the charges. PLEASE STAY AWAY

Sales people DO NOT understand the word “No”, and keep pushing their terrible pitch. Then they insulted my husband & I’s financial status. $1200 a month for a time share for middle class people is not achievable.

I have owned timeshares for 20 + years; therefore I speak from experience. Most of what I own, I inherited. Do not believe the salespeople! Timeshares are not a good deal, in any regard and the salespeople will say whatever it takes to get a sale. Fees and expenses for timeshare ownership increase annually at far more than the rate of inflation. In the years I have owned, the costs have risen annually by about 10%, while the company (Wyndham) adds more restrictions and fees so as to benefit the company and reduce the value and utility of ownership to the consumers. Being a timeshare owner is something I really regret. Ownership has been an ongoing hassle and source of frustration! Do not buy a timeshare (from any company) no matter how good they make it sound!

People please read this very well and don't make the same mistake that I did, so I checked into Wingate by Wyndham hotel by the Calgary Airport and stayed one night, the very day I checked in there was total blackout of power, so I couldn't even see anything in the room. I was using my phone light to navigate my way around my room, so I had make up on my face that I couldn't even wash off because of the darkness of the room, so I slept off like that, the next morning I checked out, they said they will refund my security deposit back to my account in about 3 to 5 business days, I asked why? Why does it take that long? You are quick to take it, why is it long to put it back?

Was scheduled by a team member for a “look see” via a phone call at 8:30. Called at 8:35 when no one called my cell and was told to come to tower 4 for the presentation. Hopped in my car and drove over and got there at 8:50. Was told I was late and could not join. The next time was 12:30. I had plans at 12 for today that had to be changed to be there. The manager at the sales department in tower 4 on floor 1 was absolutely awful. Did not take accountability for her team member's mistake and then they would not give me her name. It’s very apparent that people are just dollar signs to them. Our family has been utilizing Wyndham for 27 years and I’m disgusted with how they treat repeat customers.

We went in good faith to a 3 hour timeshare presentation to which we were charged $99 and they said we could select a 2 night stay at their properties to see if we liked. They had originally told us it was all their places and turned out to be 10 places with a bunch of large fees included. We have not used and want our money back.

Terrible, worst mistake we ever made. They swore up and down that you could use your points whenever.. False. Everything is always booked. They swore the amount of points they were selling us was enough for what we vacation for. False. Not even close. I still have to pay for extra points and that's not cheap. They said that the member fees would never go up once you signed your contract. False. They can go up every year. Terrible, terrible. Please do not do this. They lie to get you locked in and then you are stuck. Not worth the money. Not worth the trouble and disappointment. If you are looking for a sign to do this or not take this as your sign from an owner. This is so not worth it. Save your money every year and just go on a vacay somewhere else!

My wife and I had purchased a Discovery Packages while in Las Vegas, but quickly realized we were unable to commit to it. We provided written request to cancel in less than 24 hours from the original purchase, contract states a 5 day window available for cancellation. We have been dealing with the Rescission department for 2 months to get this resolved, I have been hung up on 5 different times, and we are still waiting to hear if we can get our money refunded. The sales department where we submitted the cancellation request did not submit the cancellation request until a month after we submitted it IN PERSON to them. Worst customer service I’ve ever experienced, there’s a reason they have a 1 Star review rating.

I purchased my timeshare back in May 2022 and I haven’t been able to use it not even once and we are 3 weeks away from 2024. I tried 5-6 weeks ahead of time to make a reservation but no availability! Customer service is the worst from the sales team making dumb mistakes, can’t even copy personal information from driver’s license correctly! To any other assistance you might need. I tried to get out of it by reselling it but they’re making it impossible and the only option is to surrender the title for free, basically spend thousands of dollars and walk away. I consulted a lawyer and his fee was $5000. I’m stuck with it and paying the monthly fees for nothing. Don’t make the same mistake as me, RUN AND STAY AWAY. I regret not doing my research before signing the contract or at least read the reviews. You will thank me later.

We’ve owned timeshares with Wyndham for years now, the maintenance fees, the high pressure hostage environment they subject us to at every location has taken us to the point of eliminating our timeshares. Nearly every property we visit, even though we are platinum ViP, we continue to get some of the worst units, poorly maintained, terrible views. They promise us glorious vacation escape and then give us a standard crappy motel room overlooking the street, or another building, or the ground above us or a parking lot.

We went to a presentation at Margaritaville in St. Thomas. The young lady that gave us the presentation was very nice and attentive. She wasn't overly pushy at all and they give us what was promised: $150 in gift certificates to use in the resort. With that $150 we were able to eat in the restaurant and buy drinks at the bar. Our issue and the reason for the three stars is that the receptionist was rude to us. First she wouldn't let us get refreshments until a sales person came to get us. Then my husband, who is diabetic and gets very thirsty, went back to get another drink from the refreshments and she very rudely told him that was for the next group. Her behavior was uncalled for. We were there to listen to their presentation. Their employees are supposed to make a positive impression upon us and at that the receptionist failed miserably.

I hope you're reading this review because you are either wondering whether to stop at a Club Wyndham (now Travel & Leisure) table for a free gift that sounds too good to be true (it is) or because you are wondering whether or not to sign up for this "ownership package" but aren't sure if it's worth it (it's not). First of all, I am not a club owner. I am a friend of club owners who are adding me to their membership because I am helping them navigate this awful product. I have stayed with them on multiple Club Wyndham resorts and have attended the sales pitches (aside from the first one). I am a world traveler and know how to travel to amazing places on a very strict budget. The bottom line is that Club Wyndham is a rip-off. Even if you are independently wealthy and have unlimited funds, this is not worth it.

High pressure sales, incorrect information and fraudulent gift you present after a 2 hour sales pitch. We will never stay at a Westin property again. Westin tries to entice potential buyers with the Margaritaville name and branding. Westin does not tell you the company is in SEVERAL class action lawsuits with the fraudulent information they give you. This company should be held accountable for the misrepresentation they tell you in a pitch full of lies. The "cruise" is a JOKE...

Walking along the pier area in Oceanside where we live and a girl was setup at a table making false promises regarding Wyndham Resorts Ownership. She said if we would come to a 2 hour presentation on this that we would receive an amazing gift. She told us they only do this once per year at Thanksgiving and how lucky we are to have found her. She goes on to tell us this isn't a timeshare, it's actual ownership packages. She said this deal is so good everyone always buys into it. She promised if we would come to the 2 hour presentation that we would receive a free 7 nights at any Wyndham Resort with no blackout dates which was the biggest lie ever. The certificate is for 7 nights at one of their properties that isn't Wyndham but more like motel 6. There is all kinds of black out dates as well. We reluctantly agreed to go to their 2 hour promotion because the girl seemed legit and she was set up in front of Wyndham.

Was @ seaworld & a salesperson nice guy allured us 2 a kiosk & gave us 2 seaworld guest pass. Expires in 7 days. We are seaworld annual pass holders. Thought was nice. Could bring 2 friends w us to seaworld, & also promised 8/7 day night in any of their resort, if we went presentation 2 hrs which lasted 3 hrs -I understand they are trying their best to sell. It's their job, why I am giving 1 star? Liz from Cuba, run credit w/o asking you 1st, then she asks me the opportunity, to show me what I could pay, agreed run my credit -When I refused to buy she became rude, & said why I wasted her time -Then insinuated I was not buying because of financial issues, so I offered to show bank account $$$, then she said I was playing games & she runs away literally, never comes back.

I can’t believe what a scam this company is, but then I typed their company into Google and see they have 1.1 stars on here out of 1200+ reviewers! We went to their presentation and heard the whole 2-hour speech from what felt like a bunch of male strippers in clothes selling snake oil. They claim the nights they give you at “ANY” Wyndham resort is free of course, you're going to pay taxes and fees which is fine BUT we go to use these so-called free nights and they are basically charging for two nights what it would cost for two nights without the deal! Over $200! We could find that by ourselves for cheaper.

Today my wife and I participated in Wyndham Resort Time Share presentation in Seattle. I had no intention to purchase anything, my goal was to get some information and take advantage of free gifts that they offered. I knew from the beginning it will be more than 90 minutes but I was okay with that. The first two salespeople were trying to persuade me by putting numbers in front of me but I told them no power and number can persuade me today as I like to do more research and talk with existing owners. After 3 hours they called another person who introduced himself as Senior Manager. That guy was extremely rude. He was talking down to us and called me idiot and used cursed words. I was respectful till then but after that I ended it right there and mentioned I have no intention to discuss further.

Baymont by Wyndham Columbia SC is an impressive 5 star all-around experience. Clean rooms and ground, very friendly guest services and perfect location. I will continue to use this hotel anytime I come through SC.

They tell you this is the terms of the deal and it's changing later when the financing falls through! Then it's too late to change! Don't do it or see a lawyer! It's is basically worthless! The concept is good but the company is just not worth a damn! They will screw you! I have been with them for 30 years and every time they just screw you.

Sent from my iPhone. I had the worst experience ever at this hotel!!! If I told you everything, you would not believe me. First off, it took forever to get checked me. The representative at the front desk ignored me until another customer said something and then he asked if he could help me. I was issued a room with a broken phone and toilet!!! Couldn’t use the restroom for hours. After hours of complaining, I was issued another room. The manager’s name was David and his attitude towards me was so nasty!!!! The shower head in that room was rusted out!!!! Someone started beating on the door and stated that we better not say anything. I’m still not sure if that was a threat.

Advertised as a Pet friendly hotel, false advertising, the staff the facility and accommodations are far from pet friendly. Property is inadequately run by unprofessional staff, loud, disruptive and disrespectful. There is no front desk staff, because they are socializing in hallways (loudly) with other staff. Takes them until 5 pm to finish cleaning an off season small hotel. As a frequent traveler, I would strongly suggest to steer clear of this property. Outside grounds are filthy with garbage, the outside doors remain unlocked allowing anyone full access to hotel at all hours of the day and night. Witnessed unkempt homeless persons enter to utilize free breakfast and walk back out into the streets. I will personally not stay at another Wyndham property and recommend they take more care of their property and hire a more suitable staff. Extremely disappointed in a company that has been top in their industry for ages, until now.

I have been blacklisted by Hawthorn Suites Hotel, Tinton Falls management has told staff to no longer issue me complimentary items such as toilet paper, paper towels, sheets, and towels. They're refuses to replace cracked bathroom ceiling, leaking toilet, roaches, and mold issues and the manager, Yanna, has been returning my mail to the post office.

BED BUG INFESTATION!!! DON’T STAY AT THIS PLACE!!! Stayed 9/1/2023 Booked through Priceline, confirmation number **. We woke up in Room 109 having both beds infested with bed bugs; Eggs, including all larval stages present. Absolutely disgusting!!! When we reported the problem and demanded our money back, we were denied. The attendant was familiar with the problem stating, "You will have to be moved to another room," so obviously this problem was not new to this hotel. I am not happy with Priceline as it was reviews from their site that got me to book this room. Many bad Google Reviews now, so I will never use Priceline again either.

I cancelled a vacation I booked after being told the credits would transfer. I made sure they would transfer and made the change after several phone calls. They did not transfer, and I was given an excuse. This is one of many issues I have had through the years!

This is the worst business ever! Supervisor laughing on me on the line because I am upset of the ripoff that they are. She did not give me her name. They are the worst! I cannot even get a room for a week for the points that I have. I booked 3 nights in Atlanta and had to borrow point for next year... for a studio, then my teenage kids (adult size) will have to share a sofa bed... not only that but small font at the end of the transaction tell you that parking is $57 per day.

Reserved a room via Booking.com. Paid for room at Super8 in Sherman TX. Room had black mold, no fire alarm, electric fixtures broken, electric outlet not properly covered, wires dangling from ceiling. Super 8 said owner not available for refund. Booking.com said I paid at hotel, so no refund from them. Wyndham said no refund, give me 1000 points. (Less than $20) Reported room to city enforcement. Still no refund despite providing pictures to everyone of this unsafe room. No one is accountable. Never stay with Wyndham, Super 8.

In 2020 2021 I purchased two Wyndham vacation packages from their vacation package Department I have one disabled adult child that had the Corona virus first. This is in 2021 March. He was hospitalized for 32 days and needed outgoing patient treatment. I called the Wyndham Resort let them know I have a disabled child that needs Around the Clock medical treatment and I needed an extension on the vacation packages that I purchased. After that happened I got infected with the covid. I was hospitalized for 76 days in 2021 in August then recovered okay. Then I tested positive again for the covid virus and February of 2022 I was hospitalized 19 days and had to go through Rehabilitation as far as respiratory.