Club Wyndham Reviews

We were dinning at a local restaurant in Daytona Beach FL and we’re approached by concierge agent for club Wyndham to tour location at 300 N Atlantic. Gave $40 deposit which has yet to be refunded back on my card. Can’t get a hold of anyone to assist me. What was promised on my paperwork 1 week vacation, rental car and choice of 4 tickets to amusement parks or 4 $100 Visa card was not given at the end of presentation. They basically said the agent lied even though I had paperwork showing it, gifting manager did not want to look at the paperwork. Friends signed up for the tour at the same time and experienced the same hassle. What a waste of 120 mins as presentation was over 90 mins. Their presentation states they a rebranding yet their service shows false advertisement. Not sure where they are rebranding? Completely out of touch! Beware!

Please DO NOT go to any Wyndham "Vacation" presentations. Do not ever sign up for any Timeshare programs. They are rude, obnoxious and treat you like you are stupid for not wanting to spend money on their "vacation" club that once you get into, will be almost impossible to get out of. If I could give a 0* or negative rating I would.

I went through the presentation and when you 1st start down they try run your credit to tell you what you qualify for and the sales agent tried to get me to apply for the Wyndham rewards credit card. I told him I already had one. Why would I apply for it again? He didn’t say anything then the next thing he showed me said I quailed 6700 but never told me what this was for and I kept asking and he don’t worry about it after I didn’t end up buying the package.

First, change the Wyndham Cares Dept to another name because Care should not be in the vocabulary. After speaking with multiple people/department over the last 2 months plus, we are just now getting the Exit started which we are told may take over a year. We have been given wrong directions by multiple people which has cost additional monies. Without going into every issue, this recent one sums up the frustration.

I have never disliked a company more than Wyndham. I have only dealt with them for a few months. But it’s truly been a miserable experience. My wife and I went to a presentation and heard all these wonderful things about the vacation package (they said it was NOT a timeshare). We decided to take the dive and found out later that it was all different than we had been promised during the sale. I read other horrific reviews of Wyndham and found that our situation was quite similar to others. We fell for the same scam most people here did. It looks like Wyndham has a habit of not disclosing fees or telling people that their family will inherit the TIMESHARE, and not allowing the contracts to be cancelled even when THEIR salespeople are negligent. I hope this saves someone else from the frustration the rest of us have endured.

Wyndham Resorts sale teams don’t admit they are a TIMESHARE Company. Luckily, we were able to rescind the membership w/in the 7-day limit; and to this day, 3 months later, still no letter/email, etc has been sent about the account being closed (which it has been). They are hard to contact or get a straight answer. They lie about treating their members as family. It’s all about getting more money from people. All the horror stories about Timeshare rentals are true & if you are thinking of joining the Wyndham Resorts, DON’T!!!!

The room was unsanitary, I asked the front desk person to find another room for me and he was extremely impolite. This is unacceptable. I left the property immediately. And I wanted my whole money back. I was so tired, I had to leave the property because the room was in bad condition. Dirty the beds were like if someone slept there before. I asked for a cancellation and they did not cancelled, I made police report the next day. After claiming to my credit card company I received the money back. Never again!

Wyndham is an incredibly cruel and unethical company. Their timeshare sales agents took advantage of my state as a pregnant woman to make a sale. In their sales meeting I was subjected to ruthless high-pressure and intimidating tactics. Wyndham never gave us what we were promised in our contract, and instead, gave us the runaround, questioned the validity of our terms, and strung us along giving us false hope for a solution that never came. They invited me for a free stay but on the condition that I attend an hour-long presentation, and I ended up being there for 6 hours! We were given a tour of the lush rooms and amenities and they told us all about the perks and benefits of buying a Wyndham timeshare.

Wyndham is complete garbage! Nothing but lies and deception from the start! DO NOT BUY WYNDHAM TIMESHARES. Beware of the false promises and outright fraudulent lies. The sales team deceived me by telling me that I was buying actual property in Hawaii when indeed, their timeshares are worthless and nothing more than a giant, costly burden. They went as far as to say that buying a unit with them and renting it out will allow you to make passive income. What a load of **! They will say anything to get you to sign their timeshare contracts! No matter how many times we declined, their salesmen would not take NO for an answer.

Wyndham is garbage! Worst “investment” ever. Our experience with them had been nothing short of a disaster. It all starts with a high-pressure sales meeting and once you’re locked in, they try and get you to attend more and more meetings! If Wyndham cared about their owners, they’d give you the proper package the first time you buy; instead of constantly getting us to upgrade to enhance our experience. Beware of their “owners’ orientations”! They lied about priority booking and they lied about the “free” vacation we were promised. You would think a prominent name like Wyndham would mean quality resorts and value but as it turns out it’s all just a swindle. I highly recommend avoiding buying Wyndham timeshare and don’t bother staying at the properties. If there was a way to rate them lower than 1 star I absolutely would! NEVER would have done business with them if I knew their true intention and their lousy availability!

PLEASE, PLEASE don't let this company scam you. They offer the world, take your money and give you NOTHING. No one is ever available to help you!!!! They lie and lie and lie. For 5 years we have never been able to book a vacation. They charge you to book your vacation when you have already paid for points. They should be closed down because they a fraudsters!!!!

Their presentation and timeshare may be legitimate but they are will your credit without your consent, I attended the presentation on 3/17/22 and at least asked them not to pull credit 10 times, sales reps told me they are going to do soft credit check but they did hard pull and I came to know about it when I returned from vacation and checked Credit Karma after few days. Also disputed credit check with Equifax but didn't work. So beware if you don't want them to pull credit don't give them your social.

TIMESHARE PRESENTATION SCAM AND FRAUD MUST READ: Went to a timeshare presentation and denied the "one time offer." I stupidly provided my social as a means of "denying this one time offer" and "that is the only way to ensure you do not get this offer at a later date." That is completely on me for providing that information- understandable. I asked at least 10 times if providing that would affect my credit score and they claimed "no" each time and I believed. The representative was the one who manipulated the iPad and would only show us the iPad when a signature needed to be provided. We were told it all had to do with the timeshare promotion. My sister left with her so-called "free gifts." That was 1 week ago in Las Vegas.

I am an owner with Wyndham Timeshare. The properties are great, but I am sure that they are blocking dates, and even blocking properties. I tried to book a resort in 2023, and all four in that area are booked. I have been unable to find an available weekend when I want it, So either that have oversold the properties, or they are blocking dates, and properties. Go elsewhere!

Getting in a timeshare with Wyndham has been a sickening experience. We are in debt over our heads with payments to them totaling over $24,000 per year. That is more than some incomes and we cannot give the majority of our money to Wyndham anymore. We learned in 2017, after being lured into the meetings and lied to multiple times, that we could refuse to go to them. We told Wyndham that this wasn't right and that the salespeople lied to us but no one cares. We need your help to get Wyndham to fix the problem they created by lying. I have asked for help and no one will get back to me. I hope this is public because other people should know about the scam that Wyndham is!

I made reservations for a two night stay for Special Olympics with my grandson. Upon arrival we found out the pool was closed for repair. So I wanted to cancel my reservation. I was told to go through Expedia, I spent almost an hour on the phone with them and was told told speak to the front desk. I don’t blame the person working the desk, she was trying her hardest to cancel but her manager wouldn’t let me cancel. Then we went to get to our room for the one night and the elevator was broken. Walking passed the laundry room only to find it was out of order. We packed light because we thought we could wash clothes.

I have used the timeshare venues and only a few meet the acceptable requirement and they are hard to get. I have paid my bills in the past but have not gotten my money's worth. The fellow I worked with was nice but I don't believe he was totally honest. Not sure if Wyndham cares.

Wyndham lied to us to get us to purchase. Tired of paying for something we can't use. Called them and they don't want to help fix this issue except get paid. John ** pushed and lied to us to make us timeshare owners. I'm sure he made a good commission off of us. I would hope so after all the lies and hard work he did to get us to sign. Took many hours to convince us as we had no interest in a timeshare. They glorify by giving us gifts and making us feel like we are superstars and all the wonderful vacations anywhere, any time, could be passed down to our family were a signature away. After many hours, they wore us down with harsh sales tactics and everything was rushed.

2021 We were offered resort cash or a prepaid gift card to attend a sales meeting. We told the salesperson that we were happy and not interested in purchasing anything. The salesperson asked how we used our current timeshare and if we planned to pass it on to our children. We said yes, that we planned to pass it on. The salesperson asked, what if you never had to pay maintenance fees again? The salesperson told us that if we bought a contract for 84,000 points, we would never have to pay maintenance fees again. My wife asked multiple times, questioning that they were saying that we would never pay maintenance fees again by purchasing this contract. They said yes. The sales meeting lasted approx. 5 hours. They have lunch brought in for us since we were there for so long and getting hungry. We dealt with a salesperson and a sales manager. They both stressed that we would never have to pay maintenance fees again.

We have tried working with Shell directly but they have no interest in helping us get out of the timeshare. We want our money back also because we were tricked with lies by the salespeople several times. We got into this by being bribed with free tickets and it was never mentioned that this was for a timeshare or a sales pitch we were agreeing to attend for the free tickets. We were promised a free zip line for two if we attended a short presentation of 90 minutes (it lasted for 4 hours). They said this was a great investment and at last, we gave in to the pressure and agreed to buy. We were told many lies that day, as well as when we upgraded.

Wyndham is full of predators that only care about $$. Since owning one of their timeshares, it’s been nothing but problems! The salesperson I dealt with told me I was making an investment, like buying a second home. Except I can never stay in my timeshare since no space is ever available and I can’t sell it or rent it like a home. It is only costing me money. Between the loan payment, the 13% interest, the credit card-with more interest, the maintenance fees that always go up, they are making money hand over fist. What have I gotten in return? A couple sub-par vacations where I am harassed constantly to spend even MORE money on an upgrade! I THOUGHT I was purchasing a lifetime of relaxing vacations. What I really got was a lifetime of headaches.

I'm not sure how a company like Wyndham stays in business with the way they scam people out of their money. The timeshare we bought turned out to be nothing like what we were told. Over the course of our four-hour sales pitch, my husband and I were told that we would be able to vacation internationally. Upon doing my own research, I found that the specific locations we spoke of are not available. The sales rep signed us up for credit card and told us we could use it anywhere, which is not the case. They also neglected to tell us about high interest rates on the credit card and mortgage. In the last three years, we have yet to take a vacation due to the lack of availability. We eventually tried to sell it back as we were advised we could. This is when we found out that selling was never an option! Wyndham employees intentionally misled us with false information because they only care about their paychecks!

Wyndham destinations is a complete scam and money grab. They will sell you a package for free stay and promise all sorts of points for your Wyndham rewards but they will never send you an email or mail any information about how to book what you have paid for. The sale ends as soon as you pay and they are not at all interested in you actually being able to USE WHAT they sold you. Just hang up if they call or your call to rewards asks if you're interested -absolutely NOT. Don't believe anything they say. IF ALL ABOUT THE SALE. They will go out of their way to make sure you do not have the info you need to USE the package you buy. THEY ARE JUST COLLECTING MONEY. It's really shameful.

We first learned of Wyndham when we visited “Broadway on the Beach” in South Carolina in June 2018. We were approached by one of their employees at the visitor’s center and offered discounted tickets to different local attractions if we were to attend a one-hour presentation. We agreed with every intention of making NO purchases. This began with a tour of the Ocean Blvd location where we were told that the only way to stay at a resort of that caliber was to be an owner. No matter how many times we said no, she continued to press upon us all the amazing things that we could experiences as owners; VIP access at Disney World, the bonus points that we would receive, the investment opportunity, and the rental income that we could make. We have since learned that none of this is true!

We bought our original timeshare when it was Fairfield Resorts. We always avoided the presentation and they were never pushy. When they were bought by Wyndham and it changed over we went to one of their presentations to see what the "awesome" changes were. Well, they started out by saying it would only be about an hour and there would be a place for our kids to go and watch tv and play since we both had to be there. Ok. They would be fine for an hour but it turned into almost 3 hours of their garbage tactics to where we ended up "upgrading" because 1) we were told they were buying a ton more resorts and we would have many more options on the Gulf coast in Florida and 2) I told them that I was afraid my kids would starve to death if they just didn't shut up. We felt like hostages.

Wyndham has very unethical employees that have no problem lying to your face to make a sale. My husband and I were told that when we paid off our timeshare, we would have no additional fees, but did not say maintenance fees had to be paid for life. There are ALWAYS issues with availability, even after we were told we could stay anywhere with our points. When we voiced concerns about this, the only resolution was an upgrade. We were promised lower fees than we originally had, however, the cost increased significantly - nearly a $400 difference per month! They purposely did not disclose anything in the contract.

In 2019, a Wyndham rep approached my husband and asked if we’d go to a 90 min presentation to learn how to “get more out of our vacations”. Agreeing to this was the worst decision we ever made. We ended up being there for HOURS and were subjected to pushy, aggressive sales reps. Our salesman made a big deal about this timeshare being a “low risk investment”. He asked tons of personal questions but his attempt to be personable was insincere. We were promised access to vacation destinations all around the world and reservations “as soon as tomorrow”. Even with all the deals and perks that were offered, we repeatedly said no, something Wyndham’s sales reps do not understand.

I would like to write this to give positive feedback on Shell Vacations/Wyndham, but I can’t. Unfortunately, my wife and I have not had a good experience with Wyndham and its representatives since it purchased Shell. Since the early 2000s, we have made multiple purchases of Shell points, but since Wyndham's takeover, we have dealt with more and more unprofessional representatives and been misled repeatedly.

My wife and I became Club Wyndham owners April 9, 2021 while vacationing at the Clearwater Wyndham. We have family in Clearwater so we visit this area every year during spring break for the last several years. We stayed in a 2 bedroom Deluxe condo at Clearwater Wyndham and LOVED it! That is why we decided to become owners. We talked to 2 sales people (Anna and Greg - manager). We told them that this is where we would like to stay every year for many years to come.

We have put up with this timeshare for over 21 years. In that time there has never been a time that we have made a reservation or stayed at a resort that we didn't come away steaming mad. I don't know what to add add to my comments that others haven't. How these places are still in business without being sued is beyond me. When you purchase something and told no matter how long you have it, nothing changes., LIE #1 - it's obsolete unless you buy, buy, buy more points/weeks. Maintenance fees go up, never had to have housekeeping credits - now we do. We were told there isn't much we can do with the small amount we have. I just don't get how they can sell something that they can't back. Why are all of the digruntled owners not coming together and doing a class action law suit? We'd be more than happy to be involved and do what we can to get it going, but how do you reach out to all these people? So very frustrating.

DO NOT BELIEVE ANYTHING!!! BEWARE!!! They have great salesmen, to sell you this joke. Getting service after you sign, is nonexistent. Phone numbers provided for customer support, will only send you on a multi-hour hunt for someone to answer your question. It is always ‘someone else’s department’. Trying to speak to someone at a resort regarding a question other than ‘sales’ is nonexistent. If you have hours to stay on ‘hold’, to still not have any question answered, and want to waste your money and time, this may be the money pit for you.

Please be careful with their scam. Don't fall for it or you will have the worst experience ever. Maintenance fee despite of covid? Wtf. No remorse and no exemption even to healthcare workers. We are filing class action lawsuit now.

over the phone about my concerns and they said that I needed more points. They told me that I would be purchasing 184,000 points for ONLY an extra $25/mth, and I EMPHASIZED that it was a TOTAL PAYMENT and they assured me that it was for the total payment. They were so desperate to make this sale over the phone that it didn't finish until about 9:00 at night.

The Wyndham Vacation Resort offered me a 3-night stay at a local 4-star hotel for four days, agreeing that I attended a timeshare presentation for 120 hours. The issue with this offer is that the hotels they offered were not 4-star hotels when you walked into the room. Online they are four stars, but the rooms provided are a 1 star. I was not aware of this until I arrived at the hotel and check-in and immediately checked. An agent at Wyndham promised to refund the 199.00 I paid for the package but is now denying receiving the chargeback from my credit card company after I had to dispute the charge. I am very disappointed at the Wyndham for contracting with these 4- stars hotels but only offering their member the low star rooms to get us to attend 120 hrs timeshare presentation at one of their luxury resorts and, on top of that, lying about not receiving the chargeback from a major credit card company to which processes chargeback daily.

Signed up for the program to get some free show tickets in Las Vegas on Jun 2019 and the program expired June 2021 (cost $2000 and still making payment). Called bank, they know nothing but taking your payment. We haven't use any of its benefit during the 2 years program. Called WorldMark by WyndHam Discovery last week on Wed 15, 2021 and there's a lady name Cindy said that I need to call back 1 week to see if they can extend the timeframe. Called on Wed 22, 2021. An operator tells me that my program will be extended through Jun 2022. There's some hope in my mind and asking her how can I find out which regions, hotels, resorts that I can book, she replied if I requested she will email me a list right away, the day is almost gone and have not receive her email. Still being patient....and might running out of it.

Wyndham will ignore you when you have concerns of any kind. I had tried multiple times to reach out to a person @ wyndham who could help. I couldn't find anyone who cared. I couldn't log in for MONTHS, and it took them several more MONTHS to figure out. All the while I could not use it and kept paying. The issue was resolved after several calls and several months. BUT... just the other day I got an email from Wyndham. They they had JUST resolved my login problem. They obviously are not very good at what they do and worse at what they promise to do. Oh, and Maintenance fees just keep going up & up. I've seen many complaints online about them. Don't waste your time, life or MONEY TO THIS COMPANY. You'll only live to regret it like we do.

Not worth the discounted nights or free nights to hear a heavy handed presentation. DO NOT fall for this high pressure. I did unfortunately and am locked into a high interest rate and expense! You can always go online and find vacations for less.

I have tried to get Wyndham to respond to me for the last 2 month, but they have not responded to me at all. I'm getting really frustrated because this is just not the proper way to do business! First of all they told us that we would be passing this down to our children and that is not what we want. The maintenance fees are going to increase yearly into the unforeseeable future and why would we set them up with a lifetime of debt? I'm not even sure what the maintenance fees are paying for because when we took a vacation the room was very outdated and worn done.

Wyndham property has a whole I would give good ratings, but the Sales team practices are terrible. I have attended several presentations, as a Discovery member, and never had a problem walking away and not signing up because I knew it was not in my best interest. When I attended the presentation in Nashville I told them why I don't become a member and they said if I sign with them they can get me what I want, so I did sign the agreement.

So in 2019 we visit Vegas and arrived in our hotel. Before we went inside the hotel, many ladies told us we could get free dinner and bla bla bla if we would like to spend our time to listen to their program the next day. Sound good. We just need to listen and they give us free dinner and other gifts. We joined them and hopped on there the next morning. We arrived at the Wyndham building and somebody lead us to a representative. It's one on one coaching, I feel like that.

Expect to pay a lot of money for nothing! All the glitz and glam that they show you during those mind draining presentations are false. All the beautiful spacious rooms with the best views are false! They told us we could avoid paying maintenance fees by using our Rewards card and for some reason Wyndham can not access our points. We stayed in a room in Nashville, and the room was hot. We turned the air on the left and came back when it was still 89 degrees in the room! All they offered was a fan and told us that we could move into another room the next day. The towel rack tore off the wall, pantry door broken, wall trimming missing, floor tiles in kitchen broken, and everything looked unsanitary. Definitely not what was shown during the sales presentation and definitely not the vacation of our dreams!

My husband and purchased a Wyndham timeshare 2017. And it gets progressively worse each year! Limited vacations because point value decreases and you wind up going to the same locations! Maintenance fees go up each year! They don’t tell you that! Now in order to use the points you already pay for, they charge a reservation transaction fee. WHAT THE HECK IS THAT? They lead in promising you a lifetime of vacation for you and your family, but all you get is DEBT!!! And the rewards credit card they give is worthless. Points to rinky dink motels! They can’t do anything else for you! No plane tix, car rental, nothing!!! A Scam, a rip off, not worth it!

Keep away from company, they just take your money, take about $450.00 for 2 night in San Antonio, first they take $100. After that 50, Mandatory tour. I missing that tour. They charge me $300 for 2 night in 3 star hotel, as penalty for missing tour. Trust me you can google all hotel and reserve better hotel and save your money. If you looking for tour you can rent Uber, do not waste your time and make them stealing your money.

DIAMOND RESORTS IS A SCAM!!!! Do not be fooled with the free tickets to Disneyworld or Universal Studios they offer. That is just a way to lure you claiming all you have to do is sit through a 90-minute presentation. Who would pass up on resorts tickets to Disney or Universal Studios to just sit and listen to a 90-minute presentation! Again, don’t be fooled! This 90-minute sit through will take up half or your day. They are deceptive in the way they present the business. They claim it is an investment corresponding to the acquisition of real estate. At no time do the salespeople describe it as a timeshare.

We truly have had enough of this. We want out of our contract immediately. This is a waste of money and time. The holidays are approaching and spending time with our family is valuable to us. They told us that we could use it with our family and friends. We were sold on a dream, and that's exactly what this contract is..A made up dream. There is nothing truthful about what we're told. I can't believe Wyndham is able to sit there and do this to innocent people.

Stay as far away from Wyndham as possible! My wife and I were on our honeymoon in July when we were stopped by one of their representatives at SeaWorld in Florida who told us that our wristbands made us eligible for a free vacation. We SPECIFICALLY asked if this was for a timeshare and were told no. This is the ONLY reason we agreed to attend. At this presentation, they spent hours telling us about all the benefits to ownership with Wyndham. No matter how many times we said no, they just kept pushing and pushing us to make a purchase. We finally agreed because we were worn down, exhausted, and believed that they were truthful.

Wyndham would constantly call me for promotions. So I decided to hear them out. The sales person told me I can get if I bought the deal, I would get free nights, gift cards, all the fluff. They also lied to me saying I can stay “any” Wyndham hotel in the US. So I made the purchase and book my stays. Then when I wanted to book, it was only selected hotels and they must have timeshare event set up. So I resorted to limited selection and time. So my wife and I packed and travel for my stay. The hotel said they can’t pull up my reservation. I even show them the email confirmation with date and address. Nothing they can do. Straight ** and wasted our time. I went and booked another hotel which I paid out of pocket. After that, I called the next day and Wyndham just kept sending me in circles. I’ll told myself never to stay at Wyndham hotels and cut my losses and move on…

My parents purchased Trendwest (which then was WorldMark, now Wyndham) in 1993 - and for a while, it was great. Because only owners could go, or those approved by owners. Now it's a giant scam. Not only do we pay more every year, but they now allow ANYONE to stay, you can rarely ever get a room, and they continuously pester owners to attend sales pitches to "get better benefits" (which means paying more money to get more ** but not have to pay for wifi).

My wife and I were visiting Myrtle Beach when we were asked if we would be willing to visit one of the Wyndham Resorts in the area in exchange for a $200 gift card. It was not until we arrived at the resort that we learned that the only way to earn this “gift” was to sit through a sales presentation. We were hesitant but agreed to sit through the presentation. When we met with the sales representative, we were told that because we were “retirement age”, the ability to travel whenever and wherever we wanted should be of utmost importance to us. They even ran my wife’s credit, not mine, and then began to specifically target her. They continually told us that this was a real estate investment that she would be able to leave to our children in the future and that they would be able to continue to profit from the returns in the future.

My wife and I traveled to Panama City Beach, FL for a short getaway and was stopped by a young lady working for Wyndham at a booth at Pier Park. She told us we would receive a $75 gift card, along with a 7 night and 3 night stay at their resorts just for going to their 90 minute presentation, all for the “wonderful” cost of $75. I was hesitant, but my wife insisted on at least receiving the gifts. The next day we arrive at the presentation, where they offer this horrible pulled pork burrito and coffee for breakfast.

My wife and I were on vacation in San Antonio, when she was approached at Sea World by someone asking her to attend a Wyndham timeshare presentation. After speaking with this man for quite some time, she agreed to have us attend. When we arrived at this presentation, we were told about all the benefits of being owners with Wyndham, we could visit their resorts all over the world, we would have the ability to travel whenever and wherever we wanted, and the real estate investment that we were making that would continue to grow in value over the years. I asked MANY times if this was a timeshare and EVERY SINGLE TIME, I was told by the sales staff that this was NOT A TIMESHARE, but vacation ownership.

Doing business with Wyndham has been an absolute nightmare. I have been an owner for several years but since my last upgrade in July 2021, I have been severely unhappy. I had finally used my points for the first time to go to Daytona Beach and while checking in, I was forced to attend an update meeting. I made it clear that I did not want to buy any more, but I was told the meeting was strictly to review changes.

Stay away from Wyndham Vacations and their sales pitch! They are dishonest in their presentations. The Discovery membership is a 400,000 point program but what Wyndham is doing is selling "IF AVAILABLE" properties. The book says that 80+ properties are available but the salesperson says many more properties are available but they're not. In my case they never gave us a copy of the contract I signed on his tablet. They give you a telephone number to call if any problems or issues. 8 calls later and the calls go to voicemail and they won't return the call. I've called 5 times this week alone. I finally filed a dispute with Barclays Bank, which oversees the Wyndham account. They show you a newer unit but their actual properties look more like 10 to 15 year old hotel rooms. They said I could use Wyndham hotel points but that's not true. Bottom line, stay away from the Wyndham Vacation Property people!

I will never make the mistake of doing business with Wyndham again. It has been a complete nightmare. I have tried to handle things with them directly, but they have no interest it seems. They will not reach out to you after voicing your concerns. It seems they want to sever all communication after the sale because they know they sold the contract wrongfully. Don't expect anyone from Wyndham to tell you the truth about what you're buying. I bet they tell you what you want to hear and then leave you stranded and unsure after your purchase. Your maintenance fees will escalate to unreasonable amounts that they never tell you! This company has a foundation of lies and deceit and will get you for your hard earned money, no chance I would tell my worst enemy about Wyndham!

My wife and I decided to look at a timeshare because we want to start traveling more. We were in Las Vegas on a weekend getaway and decided to see the Club Wyndham Grand Desert at 265 E. Harmon Ave. Las Vegas. The direction we received advised that the resort was just off the strip, actually it was over a mile away in a rundown part of town and let me tell you, it was not a safe place to walk. We arrived and watched what I call a feel good video and had a lecture about the vacation club and all its benefits. Mistake number 1, we were interested after the video and lecture and met with our sales rep. David. David, who was a nice young man but could not answer a lot of our questions.

Wyndham is such a joke! Their salespeople are lying vultures that will tell you anything to make a buck. It’s like they have no conscience. My wife and I went to a presentation since we were offered a free 2-night vacation in exchange. While there, we dealt with 3 different vultures that really turned up the charm when we mentioned our grandchildren. All of a sudden, they pushed really hard on selling us “memories”. They have no problem with guilting you into a purchase and using children to their advantage. When they are done using your family against you, the lies start!

We own two Wyndham timeshares and were tricked into purchasing more points under false pretenses. This company will lie, cheat, and steal to get business. We regret ever becoming owners and want out.

What a scam! Wyndham swindled me out of THOUSANDS of dollars! Their salespeople are so good at deceiving you and lying to make a buck. I have owned this timeshare since 2016 and have been disappointed the entire time. One major selling point was being able to travel anywhere, any time. That simply isn’t true. There is never any availability. What’s worse is that I have paid so much for this timeshare yet, if you go online through any travel website, there is availability and for FAR less money! I have never been able to take a vacation and with the amount I have spent, I could have traveled the country for a month!

Do yourself a favor and don’t buy a timeshare from Wyndham. We have had too many headaches dealing with them! The “short” presentation ended up being 5 hours long. All those hours wasted while we sat there being lied to. The sales staff are shady liars! These are some of the things we were told that are not true that were omitted altogether:

Please, anyone reading this, do yourself a favor and stay away from WorldMark. Doing business with them was one of the worst decisions my husband and I have EVER made. Their salespeople lie to get you to buy a timeshare. They’ll tell you anything you want to hear. We were told that this purchase would be a financial investment in vacation real estate with the ability to write it off on our taxes…but there is no monetary value or tax benefit! Their salespeople also told us we could use the timeshare for a few years and get out whenever we wanted. They neglected to tell us there is no cancellation plan, no buyback plan, NOTHING.

Dealing with WorldMark is horrible, plain and simple! My husband and I have been owners for more than a decade and have not been able to take many vacations because of the total lack of availability. The sales staff lies and always tries to rope you in to buying more points. When we have talked about the difficult time we had with making reservations, the answer is to either book more than a year in advance or buy more points and boy, do they push to sell you MORE POINTS! Unfortunately, more points doesn’t solve the availability problem. It just means you pay even more to have the exact same issue! That’s not to mention the maintenance fees that go up EVERY year. With the amount we have spent on this timeshare, we could have traveled the world for a year!

Widowed and retired cancer survivor trying to exit Wyndham timeshare. Canadians beware, they will send your past dues to a US Collections and require US Notary only documents. Continue payments during the exit process.

In September 2021, I attended an “owner update” at a Wyndham sales office in Nevada. I have over 18,000 points and a travel share member. I was offered a $100 Wyndham gift card for attending a one hour presentation that turned into 3 hours! Wyndham tried to sell me a basic 105,000 point membership for $17K loan and $6K down payment on my Barclays rewards credit card, no interest for 6 months only. The $17K loan had an interest rate of 13% for 10 years.

I work in a hospital, where we get dozens of spoofed robocalls each day. Each day, I have repeatedly asked WYNDHAM VACATION RESORTS to place our facility on their do-not-call list. They refused, and the calls are getting sent to patient rooms, and the ER. I spoke with someone named, "Oscar," today, and informed him that he was calling a pediatric ER. I heard him laugh, then he hung up on me. I have also had customer service reps refuse to transfer me to a supervisor, and even curse at me, when I ask them to please remove our phone numbers from their directory. Really nice customer service, WYNDHAM. (Anyone who reads my review: If WYNDHAM RESORTS can blatantly call a pediatric hospital, without permission, laugh at them, or hang up when a caller is having an issue, what kind of customer experience do you think you are going to get if you sign up for one of their timeshares?

Wyndham is so good at sucking people in. Right off the bat, we were offered free tickets to Disney just for going to their timeshare presentation. We should have just paid for Disney tickets; it would have ended up costing us less, in fact, we could have taken the family to Disney once a month for a whole year. We went to the presentation and the one hour that we agreed to turned into SIX. Six straight hours of lies and pushy salespeople. Every time we said “no”, they pushed harder. We were given so much information all at once that it became almost a blur. They probably do that so it will be harder to catch their lies. We were told we would be “deed holders” with exclusive rights to “our” property.

On 9/9/2021 I fell on my way out of parking garage @ Wyndham's Ocean Blvd. SC. Incident was reported, witnesses present. Never got incident report. Impossible to contact Wyndham about incident besides email they don't answer. I seen online reports from lawyers stating that Wyndham won't call them back, won't settle after injury, total jerks. All they want is our money but no responsibility. With one word total fraudulent gangster. Don't get timeshares from them.

I AM A PLATINUM MEMBER! 1st - I have loved Wyndham Timeshare resorts for years; and have referred them to 100's of my clients - many have spent over $100k based on my referral! However, this year and last, being especially difficult to travel, due to covid; I have booked and canceled a number of times. I was told on more than one occasion that I would receive my points, fees, housekeeping credits and guest passes back. Recently, I tried booking new reservations and was informed that I have no guest passes remaining; when I've only used about 4 out of 30 this year. I found out that I was told incorrect info and I lost all my guest passes. Now I have almost 1,000,000 points I can't use!! Their wrong info cost me thousands of dollars!!!! I've asked them to fix it; nothing so far. My recommendations will stop!!!!

Booked a room in Budd Lake NJ through Wyndham. Unfortunately their online service is slow and I "guess" I inadvertently booked two rooms for two nights. I found out my mistake when I called 24 hours before checking in. I was told they could do nothing and I would be stuck with paying for both rooms - even though I pushed enter twice on my computer because their online site had the processing wheel continually going around. When I asked to speak to someone who could help me with my problem I got to speak to 6 different people with heavy accents that had problems speaking English. I will book through Expedia, Booking.com or Travelocity - all of which have helped me in the past with good service. Wyndham points are worthless anyhow.

1.) I was told I could cancel anytime, so I tried to cancel a week later, but was told I legally only had 5 days to cancel.

When we stayed at a Club Wyndham in Orlando, we were offered a free breakfast and $25 gift card if we would attend a one-hour presentation. This presentation began with a video where they showed us how much money we could save on vacationing if we were to be owners. When we met with the sales representatives, they told us that we would be making a real estate investment that would extend to our children, that we were essentially purchasing a vacation home, and that we would be able to book vacations at any time through an “easy-to-use” website.

I had a terrible experience with the customer service at Wyndham. I asked for my points to me transferred into the following year. I was told I needed to call six months in advance to move them. That I could not transfer my points. I have two children and with Covid it has been a tough year to schedule travel. When I disagreed with customer service and asked to speak with a supervisor. I was told there was no one above him and they could not transfer me like that. I said, "Ok. I would like to have a supervisor call or email me." They proceeded to hang up on me.

RUN FROM WYNDHAM AS FAST AS YOU CAN!!! My husband and I were staying at the Flamingo Hotel in Las Vegas when we were waved over to the Wyndham booth to speak with their representatives. We were told that we could receive free activity vouchers if we were to go on a tour of their property. Having never had any experience with timeshare, we had no idea what this would entail. After the tour, we were taken to a room with a sales representative that started telling us about the cost of ownership. EVERY SINGLE TIME we told them that the price was more than we wanted to spend, and we simply were not interested, they would lower the price and add more incentives. This happened several times. We were told that we could book any time we wanted with no restrictions or blackouts, any member of our family could use, and that this could be passed down to our children in the future.

First and Foremost I am a 100% permanent and total disable veteran that served 20 years in the US Army. This company has no empathy for any situation such as COVID-19. I haven't been able to travel due to the fear of catching COVID. I did not utilize the timeshare promotions that I paid $3,000.00 for and I feel that Wyndham should have extended contracts out further than a max of 11 months during this worldwide Pandemic. I contacted Wyndham and they told me that my contract had expired and there was nothing else they could do for me in reference to an extension. Wow what a way to treat a Veteran that served 3 combat tours in Iraq. I will never ever do business with Wyndham and will ensure that I inform other family members, friends and my fellow Veterans.

DON’T DO IT…STAY AWAY FROM WYNDHAM TIMESHARE!!! We received a phone call from a rep with Wyndham offering us a discounted trip to Branson, MO. At the time of check in we were informed that we would have to attend a one-hour presentation. The presentation took 4 LONG HOURS of our day. We explained that we didn’t have much money to the rep after we said yes to a small package that required a $5,000 down payment. He made us apply for the credit card and charged the $5,000 on that. This was the beginning of a long journey with this company.

WYNDHAM OPENED A CREDIT CARD IN OUR NAME WITH A 25% INTEREST RATE WITHOUT OUR PERMISSION!! We were lied to from the moment we agreed to this 45 min presentation, that ended up being 4 hours long! We were promised 3 seven-day vacations free of charge, with no expiration date, we tried to use those vacations when time allowed and found out they were EXPIRED! The availability that they boast about is complete fiction, unless you want to go to Phoenix in July when it’s 120 degrees! Maintenance fees are constantly increasing on a yearly basis. They promised us so much and delivered on NOTHING! They have put me and my family in a financial bind, our savings has basically depleted and all thanks to the thieves at Wyndham.

My husband and I were staying at Excalibur in Las Vegas and were approached by a woman offering dining and gambling vouchers if we attended a WorldMark timeshare presentation. We went at 9 am and were presented with huge “one-day only” discount. They tried to give me a credit card and I said no so they told us that we could finance a loan for the full mortgage with NO down payment. The fees would always stay the same and we could get a booking only two weeks in advance. Then came the real pressure. Three salespeople all talking to us at once, asking questions and wanting signatures.

We have given Wyndham so much of our money because of this DREADED timeshare. We are so deep in debt because of the mandatory owners’ meetings they make us attend every time we walk into their resorts and pressure us to buy a low-rate vacation. Looking back now none of it is worth it. Wyndham totally took advantage of me; I’ve had 5 brain surgeries and been battling brain cancer since 2003. I get very tired quickly, I get blurry vision & I get confused from time to time. I let our Wyndham sales rep know this yet they would keep me there for 6-8 hours with no food, so every contract I signed was under duress.

Writing about a specific incident before I expand to all of Wyndham... Early this morning, I was in Vegas and doing it right (Vegas is a one and done for me). Before I went to sleep at 4 AM I got on my Club Wyndham profile to double check my upcoming vacations (2 of them, 1 today in Indio, CA and another 3 days from now in San Diego, CA). Somehow in my stupor, I accidentally canceled both reservations. We noticed it right away and my wife called within 5 minutes to rectify the mistake. Please pay attention to the word MISTAKE. I am very displeased because there is nothing that can be done about it. My reservation, points, reservation points are all gone.

We stayed at the travel lodge by Wyndham and my family and I witnessed at stabbing at hotel and were denied a refund. We booked through priceline and were also refused a refund by priceline. Horrible experience.

My brother & his wife & I went to a presentation today in North Myrtle Beach & everything was fine with our original presenter. Then when we let him know we would not be purchasing due to the cost another associate came over and became increasingly aggressive. No matter how many times I assured him we could not afford it, he spoke over us and said I know it isn't the money. It began to feel like he was accusing us of lying to him. I asked if we could please have the exit survey and he walked away.

While walking around in Las Vegas my wife & I were approached by a salesman who offered us free lunch and tickets to a Vegas show in exchange for attending a 1-hour presentation. That turned out to be untrue, as we spent at least 6 hours being berated by 4 different salesmen. It was not until they offered to open a cc to pay for the timeshare that I learned I had a credit freeze. The only way to remove this was to go back to the hotel where my personal computer was to retrieve my password as I could not remember it. They had a Wyndham salesman walk us all the way to our room.

62 yr. ** woman trying to retired which look impossible to do. I was approached in the Springfield Mall by a gentleman that asked If I like to travel, I said yes but I had to get back to work. He coerced me into having a conversation with a 20-dollar gift card. I agreed to the presentation. He started to immediately pressure me and tell all kinds of lies.

We spent over $10,000 to get a free hotel night once a year, are you serious??? This mess with Club Wyndham Grand Desert started because we were offered a tour of their new hotel, free lunch & a $100 Visa gift card, in exchange we attended their sales presentation. We had no idea what we were getting into by agreeing to this.

This company has no empathy for situation or their clients whatsoever. We haven't been able to travel due to serious health issues. We do not utilize this timeshare anymore and will never moving forward. Anytime we try to contact the timeshare we are ignored as if we do not matter. We were told at the time of sale that we could vacation wherever we wanted to. They also told us we could cancel anytime. Neither were true as we could never get reservations and they will not allow us to exit the timeshare now. We just want out of this timeshare as it is draining us.

We were at the New York-New York hotel in Las Vegas when I was approached by some Wyndham representatives. Initially, they asked if we were guests of the hotel and if we wanted some free vouchers. Then they said they would give us the free vouchers for food or gambling and a free hotel stay but we would need to attend their short 90-minute presentation.

We had a wonderful presentation but we're forced to buy that day only vs sleeping on it. Then at the checkout it was another ploy to get us to buy something! We would have but we're exhausted after 2 hrs already and had they started with the cheaper one first. 2 weeks later, somehow they signed me up for the reward credit card which I had no idea they did that!

I am writing this to file complaint with Wyndham Vacation Ownership. If I could give a zero star, I would do so. They said with your vacation package you can book with them almost anywhere whenever you want. This is not the case at all. We can never book where we want and when we want. There are always no room available during the normal vacation time. I setup an auto payment to pay monthly fee to them. And there is problem with the payment for three months. They never really let us know and instead, they got a collection agents and charge us additional 100 dollars more for missing a three hundreds dollars payments.

I have never dealt with a more money hungry organization than Wyndham, and these maintenance fees are outright ridiculous. Just using the timeshare is an extreme battle, and I don't why I have to pay a fee to book a room. These points that Wyndham promises are so good, they don't even cover the cost of my room to travel? This is the entire reason I purchased to travel for cheap, but that has all been a lie since the day I signed the contract.

I feel scammed into signing up with Wyndham. The nightmare began in 2018 when I entered a drawing at a local craft fair for a vacation prize. Me being me did it for the heck of it as I never get lucky and win anything. About a month later I received a call that I had won a "fly away" Package with 4 airfare tickets and a dinner gift card and I would have to attend the presentation to receive. I went in knowing or "thinking" I would not purchase as I did not have the money to "invest" in timeshare as I was only 27 years old.

More than 10 years ago I made the mistake of buying a Wyndham timeshare. My ex-wife and I were enticed with free hotel room stays to attend a timeshare presentation. They make it sound like the best thing ever and get you all excited about going on vacation and how it's so great for your kids and how if you can use it you can just rent it out to help pay for your timeshare and there's no way you can lose. They also tell you, you can use your points for rental cars, hotel rooms, cruises, flights, and more.

Bought 15 years ago and are "founding members" now. A lot of good that does us. We spend tens of thousands of dollars each year in maintenance fees and WyndSham keeps changing their policies/rules to make it more and more difficult to use the DEEDED POINTS WE PAY AN ARM AND A LEG FOR. Their latest "update?" No guests allowed at any of their popular resorts over weekends or around/on holidays. Do they notify their owners? Nope. Just post it on their website, then they can point to their site when they cancel reservations on owners without warning.

Attention potential Wyndham timeshare buyers – if you are coerced into buying a timeshare, you can legally cancel your contract, but they won’t tell you about that. Our first experience with Wyndham was when we received a call offering us a discounted trip to Las Vegas if we were to attend one of their sales presentations. This presentation was MUCH longer than the promised 90-minutes; we spent over 3 hours there! Throughout the entire meeting, we were continually told about all the alleged benefits of Wyndham ownership; we could travel when and where we pleased, that this would be a real estate investment that we could rent out to pay for the maintenance fees, and that we could pass this on to our children for them to benefit from in the future.

In 2015, I was under the age of 25 when I signed the timeshare. Since my mom was with me they convinced her to sign with me. This was on purpose as she is the primary on the account while I am the one who paid for the timeshare. Fast forward to November 2020, I want to cancel my timeshare, and they will let me. However, I will get no money. This is crazy, but I just want out because the maintenance fees increase every year. They have gone up over $30 a month since 2015.

I attended a presentation with Wyndham because I was offered free attraction tickets to events in Gatlinburg, TN. When I arrived at their presentation, I was paired with both a senior member of their sales staff and a trainee, both of whom were very pushy. They continuously told me that this was the type of purchase that would allow me to leave a legacy, have financial freedom, and that because I owned a travel business myself, I could rent this out and make a significant profit. I finally gave in because I believed it would benefit my business and was explicitly told MULTIPLE TIMES that this was not a timeshare.

After getting our contract with this headache of a company we couldn't even get into the online platform to book a vacation for months. That’s just the beginning! After finally being able to log in we saw that we had been completely lied to about our points and what it would take just to book a room. After that we found that we couldn't even book a room with them at all even if our dates were flexible. We literally have never used this thing and they will not release us from our contract. On top of that they continually increase our maintenance fees (Something they never mentioned when we signed the contract) which is getting way too much for something we don't use. We just want to be out from under this financial burden that we can't even utilize.

An absolute nightmare and lie. We are not sure how these people sleep at night. They are no help whatsoever. Since the moment that we got into this debt we have had money problems, personal problems, we have had to pay a debt with another. The timeshare has been paid on time, while maxing out a credit card and struggling with other payments. We had trouble booking reservations on dates that we wanted or had designated for vacationing. It turned into, practically having to ask permission to the hotel dates to then schedule our vacation dates at work. Which at the end we had to do while having to go to work on "our vacation". It has caused us stress, anxiety and relationship differences.

In August 2018, we were visiting one of the Wyndham properties in Nashville when we were approached & asked to attend an owner update meeting. We eventually gave in because we were promised that it would be brief. At the presentation, we were pressured & bullied into this purchase for hours! At one point, we were surrounded by members of the Wyndham sales staff, all of whom were pushing us to decide right away. We really felt that we had no choice! We soon learned that everything that they told us to entice us to make a purchase was untrue! These resorts are not exclusive, the RCI exchange is not 'included,' and the maintenance fees continue to rise every year.

My husband and I were married in Vegas. We were approached by a Wyndham associate about a free tour of Elvis’s penthouse suite at the Wyndham for a preview of their program. We went through the same song and dance everyone else did and of course then trying to get the most $$ deposit and when you said it’s too expensive they always come back with another option of which we bought into. We lost $1500 and tried to book stays and the locations were horrible and NEVER available when we wanted our stay. DO NOT buy into this timeshare scam!

In 2007, we received a call from Wyndham offering us a gift card for attending a meeting at their office in Colorado Springs. While we were told over the phone that this would only take an hour of our time, we were forced to stay in that room for over 5 hours! During this meeting, we were led to believe that this was an investment that we would be making in our family’s future that would allow us to have an asset to pass on to our children, that we could rent if we were unable to travel due to our military commitments, or that could be sold at a profit if we were ever wanting to no longer be owners.

My wife and I were visiting San Antonio, TX when we were approached by a Wyndham representative and asked if we wanted to attend a sales presentation about vacation opportunities. The gifts offered were very enticing, so we accepted. When we arrived at the resort, there was a presentation followed by a tour of the property. We were then seated with a saleswoman who started pressuring us into purchasing this package that was quite expensive. I told her that her offer, even at half the price, was more than we were going to spend and that we would like to leave.

Wyndham is one of the largest Resort/Hotel/Motel chains in the world. Since we are members we have To support where our money goes, besides, they have some of the nicest places we have ever stayed. Also, they have locations in almost every place we have traveled or wanted to travel.

I wanted to book on specific dates and was locked out. The way they tried to upgrade the vacation packages were with some of high pressure sales tactic employed and were led to believe what we are getting is the best deal on the planet. They also stated that the timeshare will be passed to our children. So far we have invested $165000 to them and still owes them about $129,000. Look, we are 76 years old and we cannot afford the mortgage of $2500 and maintenance fee of $460 monthly. My wife was recently laid off and we cannot afford to pay them this sum of money. We just wanted to get out of this predicament and get rid of the timeshare.

I am a disabled veteran and have service connected disabilities. I am unable to travel for long periods of time. We purchased our timeshare contract in August of 2019 and to this day have not even used it. The tactics they used trying to get us to sign the contract have to be illegal in some sort of way. They promised us the world and it was all lies! We have never used this because we can not afford it and will never use it or continue to pay for this. Every time we contact the timeshare they are relentless in their pursuit to be the worst company ever and never assist in any form at all. We just want to move on with our lives and be out of this contract.

I am truly appalled at the condition of this hotel. The customer service from the hostess was ridiculous. The room reeked of cigarette smoke. There are holes in the walls that were poorly patched. The entrance is covered in garbage and debris. The floors in the elevators are filthy and missing tiles. The nightstand has fluid all over it that was never cleaned. I’m in the traveling Healthcare industry so I spend about 8 months a year in hotels. Cross Wyndham off my list. Never again. Ramada by Wyndham. 1901 Palm Beach Lakes. West Palm Beach FL 33409. Myself and my crew will be checking out as soon as possible. Disgusting filth.

My husband and I purchased Wyndham back in 2016 on my son’s 1st birthday. We were invited to attend a 90 minute meeting with Wyndham. It turned out to be the WHOLE ENTIRE day. It was hot and tiresome, but the amenities and the salesperson was very attentive and even told us we could use this for last minute trips and could pass it on to our children in the future, that it was a good investments. A few years down the line, this turned into a nightmare. The last time we used our points, it was back in 2018 and the room was so outdated. We were very displease and when we arrived we were told to go to a desk. When we arrived at the desk, we were told to join another meeting to discuss the new projects that was happening. That meeting took up our whole day. Talk about fool me once shame on me, fool me twice we sure were the fools.

Similar to others, we purchased while at a resort and after 1/2 a day of high pressure sales I was talked into it. Since that point 3 years ago we have been on 3 fairly short vacations because we don't have enough points to do much more. On 2 of the trips they pushed us into going to the update meeting and we expressed our dissatisfaction which stole 3-4 hours of a day on both trips as they tried to talk us into purchasing more points to get to our "minimum level of satisfaction." I told the last representative that if he were to do the math he would realize the monthly dues are simply a savings account where we deposit our money to have a hotel room at one of their resorts and what I paid for was simply gravy money that Wyndham now has. If someone really wants to buy into this line of bull, they should purchase points from one of the many sites selling them for pennies because that is all they are worth.

We arrived later than we expected but associate was great. She got us checked in quickly as it was late and we had been driving 750 miles. The room had 2 queen beds that were very comfortable. We had trouble turning on the tv so I called the desk and she helped me figure out what I was doing wrong. Very nice young lady. Room was very clean, bathroom was clean and we were very satisfied. Because of covid, everyone was wearing a mask and just to be safe we did wipe things down but that was just my issue as I could see and smell that the room was very clean. Definitely recommend.

We've owned since 2012 and have NEVER traveled despite numerous attempts to arrange this. This is in complete contrast to what the sales representatives sold us on, and we feel it fair they cancel our contracts due to misinformation on the sales side. We received an unsolicited call from Wyndham for free accommodations and meals in New Orleans if we attended this sales presentation. My wife had been experiencing a lot of stress at work so we thought we’d go.

Purchased with this company a few years ago and have had nothing but problems since! We have been lied to completely and taken advantage of. There was never any mention AT ALL of the consistently increasing fees and pressure by salesman that is to the point of harassment. However, when we need something resolved there is never anyone who can assist. I feel almost as if I have been robbed and am consistently anxious when dealing with this company as they are so full of lies and deceit. Please help me with exposing these crooks! Thank you!

I continue to be extremely disappointed with my experiences with Wyndham. I've never had any trouble with reservations or resorts. But every single visit I am pressured into attending an "owner update" meeting. This last visit - I was told that I needed to meet with someone to set up a new Voyager account and that any future reservations would require me to use/access a new website that would require some kind of setup to link my existing account to my "new" Voyager account. Being the gullible person that I am - I agreed. Of course, they required a $35 deposit to ensure that I showed up. Well, I showed up at my assigned time only to find the sales people had no idea what the Voyager program was - or at least that was their response.

We have had this membership since 2015. It is going on 6 years now and we have only been able to go on 3 trips using our membership. We initially went to the presentation because we were approached by someone offering us a free gift. Very persuasive so we decided to attend. From that point on, we should have known this company was bad for business. The presentation was much longer than we were told it would be. The salesman there use some very high pressure tactics to get us to sign. We were never given ANY time to look over things and discuss it amongst each other.

In March of 2018 I was on a trip when I was approached by a Wyndham rep in the lobby of the hotel. They offered the opportunity to attend a sales presentation over breakfast, which I accepted. At this presentation, I was told the benefits of being owners with Wyndham. The sales staff told me that I would be buying real estate that would increase in value and be a good investment. They pressured me for hours into making a purchase; only showing me what the monthly payment would be. The maintenance fees or actual cost of the purchase was never shown to me in detail. Imagine my surprise when I learned of how much this would cost me long term! Now, I can no longer travel or use this at all and do not foresee a time when I would feel comfortable doing so again. It is ridiculous to me that such a large company would misrepresent people in such a way and be unwilling to help clients in these situations.

We just wasted 3 hours in Panama City beach. During the presentation, we were told that we would have 84,000 points total, and through their sister company owned by then, RCI, it would be 6100 points for a two bedroom for any of their resorts. I did the math, and that would get us close to 14 nights, and thought the initial purchase of 15,000 plus $69 per month for maintenance was worth it. We said yes, we got the welcome package, and we went to the room to sign on video. They started out by saying it was recorded, and we were ok to continue. The finance person showed an example of a one week vacation for 77,000 points. I told the finance guy: "Wait, I thought it was 6100 per night for a two bedroom place." He said he never heard of that.

During the past weekend, March 12-14, I stayed at the property of Cypress Palms. When arrived to the property it was dirty. Pillows out of place, soaps used and the floors were filthy. There were no bed sheets to a property which was not what I had booked. I did the booking over the phone to make sure I had a full kitchen. Once called to the front desk they simply said that they could not do anything since there was no one else working at the property. Had to wait until the next day around 8pm to receive bed sheets. They always said they would contact me, and still 2 days after we left no one has. Worst service ever. It’s very easy for them once they have your money you are trapped.

After purchasing a four day stay at Glacier Canyon in Wisconsin Dells I was talked into doing 'The Presentation'. I was gifted a free week's stay at one of "thousands" of resorts. I let them know I just need one local to the Dells. "No Problem" I'm told only to find when I go on line it's next to impossible to find a resort that won't run me $1,000 to book and then across the country or overseas. I've tried to resolve my issue with the marketing team that provided me the certificate and get a run-around over and over. When I find out who the managers are they tell me they'll call me back but I've tried every day for over a week with no luck and no call-backs. The resort is 2hrs, 40 min. from my house and I'm so close to getting in the car and paying them a visit. Lesson learned, the certificates are worthless! Don't waste 3 hours of your life in these presentations.

This has been the worst experience imaginable. Everything about this timeshare has been a farce. The representatives continuously lie and promise improvements in quality, etc with upgrades, and there is never any improvement. We have owned since the early 2000s, made several upgrades, hoping to enjoy some level of satisfaction, but we, now, realize that we've been sold a crappy bill of goods! Owning a timeshare is considered a mortgage, but Wyndham is so dishonest that there is no option to view statements, tax information, etc online. Why are they hiding information, we wonder?!? There is no transparency and no effort to inform owners. The was a huge mistake for us. #DishonestBusinessPractices

I have multiple contracts and upgrades with Wyndham, and each of them was a mistake. Wyndham promises that all of your concerns will be answered by upgrading to a higher status, but this is a lie and nothing ever changed. The timeshare was a wasted investment, and if I would have known the truth I wouldn't have purchased. The pressure combined with the lies are the reasons behind my unhappiness, and I stopped paying until my account is cancelled.

I have had the exact same experience as Nainan of Lutz, FL. To date I have not been able to book a getaway because of Covid and Wyndham is not willing to give me a refund. When I tried to book I found out that I would be staying in a hotel and not a resort and would not have access to the resort at all which is very disappointing. They should make that clear from the start. When I asked to speak to a supervisor they said no one was available to help me. I guess I will chalk this up to a lesson learned but I want everyone else to be aware and steer clear. Don’t waste your money.

We are currently seeking a cancellation for our account, but we thought it was important to discuss our experience with Wyndham. The fees have increased drastically each year, and although we spend thousands as members you are required to pay for multiple fees that are not discussed. We have also discovered that in order to book a vacation, you have to book a year or more in advance. We wouldn't have purchased if this was discussed, but instead we were sold on the idea of vacationing any time of the year. We recommend not doing business with Wyndham because nothing that they promised has came true.

Purchasing this has been the worst mistake of my life and getting out of it isn’t going to be easy. I’ve had nothing but problems since signing up with Wyndham. I’ve not once been able to book anything close to what I want to book or when I want to book. They high pressure sell you on more points at every turn. The bonus week RCI vouchers are an absolute joke! And you earn “Wyndham reward points” to get a free weekend out of a Super 8 or Days inn!

We have been lied to about every detail regarding timeshare, and recently we were told our account would be canceled as a result of their negligence. After six months of not hearing from Wyndham we received an email that the account had been reinstated. We did not ask for this to be reinstated. And once again they lied to us about details regarding the account, We will not pay a company that cannot complete the task they are obligated to do. Wyndham is a horrible company and we will be seeking a full refund after this stunt.

Was just told by the Club Wyndham people that Canadians can no longer rent out extra points on the Extra Vacations plan. This was a "modification" of the agreement I was told. This is not a modification, this is a cancellation. When we purchased the extra points in Vegas we told the person we did not use all of our points at that time. They told us no problem, we could rent them out. So we agreed.

We became involved with Hilton Grand Vacations when we received an offer for a 3-night stay in Las Vegas if we attended a two-hour presentation during our stay. Upon arrival, we first discovered that the Hilton Grand Vacations hotel where we were staying was far from the strip and had no casino of its own. We arrived at the presentation where they began by telling us about all the money that we would save as owners and all the locations that we could visit. We were told that this would be a tax deduction and would be a property that we could sell or even loan out to friends and family. After several hours of intense sales pressure and meeting with countless reps, we finally gave in. However, we started receiving bills a few months later for fees that were never disclosed to us. How is this customer service?

Houston Ice storm booked online showed up at the hotel no power, did not even get out of the car and they still ran my card. Online said they would not run your card until at the hotel but that a bunch of **

Upon arrival after check in sent to the “Wyndham“ greet check. Highly pressured to book a meeting the following day to listen to a short update on timeshare benefits. If not booked at this they call your room repeatedly till you book.

We were on vacation in Florida in 2019 when the concierge at the hotel offered is a 3-day stay at our destination of choice for $159 and our time at a two-hour presentation upon arrival. We thought this seemed like a great value so we booked a trip to Myrtle Beach. When we arrived at the presentation, we were first shown a 45-minute presentation on the excitement of ownership with Hilton Grand Vacations. Then we were given a tour of the condos and amenities, before seated with a sales representative that spoke with us about all the pros of being an owner.

The Staff manipulated us and conned us into signing up for credit cards without our consent. My fiance and I are not pleased with how they did this to us, opening up credit cards without our consent. They opened up two cards with a $6,000 credit on both and paid the down payment with these cards. This is very unprofessional and an unlawful act committed by Wyndham. WE have tried reaching out to Wyndham multiple times but have only been able to reach a very rude Wyndham Representative named Grant ** who has told us due to lack of evidence our case is closed. Yes when providing evidence he Hangs up to call us two hours later. We requested a new person to speak to and he responded with he is only person we can speak to and he has deemed our case closed. Manipulation within company started from the beginning process to the end.

Wyndham is a corrupt company! We spun a wheel and won a free week's vacation with them but in order to receive what we had won we had to attend a "90 minute presentation". During this presentation we were told all about how great buying a timeshare with Wyndham is. We told them upfront we were not interested but were told we had to hear everything in their orientation to receive the week so we stayed. We heard all about how you can rent out your points, will save money compared to staying in hotels, and then we could stay in the largest room possible anytime we wanted at no extra cost. After hearing all of this we declined again but still couldn't leave.

We have sent letters and also tried to reach Wyndham via electronic correspondence as well as certified mail with respect to wanting assistance on exiting our timeshare membership. It has been a struggle to try and use all of our points that we have and have relayed that to Wyndham. We’ve lost points every year because we couldn’t use them. We have never used the points in RCI and many have expired as well as more to expire soon even though we paid to move them into RCI from Wyndham so that we wouldn't lose the points that we couldn't use in that specific year. The never-ending bills are a constant reminder that this purchase was not a good decision. It adds so much stress to our lives. I am partially retired and my husband would like to retire as well, however this is keeping him from doing so…. We can’t resell the timeshare. Our son does not even want it.

After arriving home from our vaca and signing the contract we learned that the booking process was very difficult. The open availability that was promised to us was non-existent. We found that all of the locations we wanted were not available. There did not seem to be anything that would accommodate our family which made this entire experience extremely frustrating.

They will show you beautiful Suites and Packages that sound Grand. The points are worthless. Do the math. You're spending $100's of thousand. We bought an entry level package 200,000 Thousand Points!! Could get anything like what they showed us and it wasn't anywhere in the world. It wasn't Immediately available. 200,000 points gets a less than mediocre room for at best 3 days. Ends up being the most expensive waste of time and the most expensive vacation with the smallest amount of return EVVVVER!

We are in our 60's and have several bad experiences with Wyndham. I was forced to retire and my fiancé have health problems and was forced to retire. We explained to Wyndham in Fairfield Glade in Tenn. That we could not afford our timeshares after paying 17yrs on them. They told us that they wouldn't do anything to help us other than telling us if we purchased more points we could lower our payments from 26 % down to 4% interest with Sun trust bank. They told us with our credit that there would be no problem qualifying. Told us to wait at least 2 weeks before contacting Sun trust bank to allow the paperwork to catch up. When we contacted Sun trust they told this was just a sales ploy by the selling agent and they would only lend money with other collateral, basically told us our Wyndham was basically worthless.

Steer clear of Wyndham Resorts. They lie to you, promise you the impossible and scare you into thinking you can't get out of the contract. They have ruined my credit but I will not give them a single dime. They tried to get me to settle with them and get out of my contract, if I paid them $16,589. I will not listen to anything they have to say and if they need to reach me they have to do it by mail. They are crooks and should be stopped. I can't believe we can't back at this company for ripping people off. We need to band together and challenge these crooks to cancel our contracts.

We firmly believe that we were targeted due to our age, and our trusting nature. We were lied to countless times regarding the timeshare process, and we kept upgrading our points because that is what the representatives told us to do. The upgrades never solved any of our problems, and my late wife would spend hours trying to figure out this timeshare. Wyndham took advantage of us many times, but we will not be silenced regarding the treatment we endured.

We have had a horrible experience with Wyndham, and probably the worst customer service by any company we have associated with. Wyndham has consistently lied to us about various things including handicap accessible rooms, lying about the points I have currently to encourage additional purchases and placing a down payment on a credit card without permission. Due to these experiences, we are requesting our termination, but we also want to warn others regarding their practices.

This membership is far from what I was told it would be. There aren't resorts available in the areas I'm interested in, therefore I am forced to settle and book in some other area. Another thing is, I have to plan my vacations around the availability the resort has, not the time I would actually like to vacation. The times I have stayed at a resort, they were RCI affiliated so the Wyndham membership is useless. I have thrown away way too much money into this membership and refuse to throw away another penny.

Hotel staff are dishonest. Will bill your credit card and tell you it is a pre-auth, but not true. Now, after 30 days, what will management tell me now. First they pre-authorized for $1700. When I became upset at the $1700, they pre-authorized for $57. But really the $57 was not a pre-auth and went directly into their pocket, as I did not even stay there.

Terms were not explained to me and I was not told that maintenance fees were going to rise annually. My credit rating has been affected by this timeshare, and my debts keep rising. This has caused me great financial harm. I was told since I was already a Start Island owner that by becoming a Wyndham owner it would give me VIP status which in turn was supposed to provide me with a bigger window to make reservations. They could sense my hesitation and worry so they told me that my credit score placed me as an “A” level which apparently qualified me for a “good deal” of 146K points yearly along with lots of other “incentives”.

I don't know what to do at this point. I feel completely suffocated by this company. They do nothing when you bring issue to their attention. I was in communication with Juan and Julianne at Wyndham and they denied my plea to get out of my ownership. I was told by sales reps that I would have no issue whatsoever in renting out my timeshare in order to cover all fees/dues. This was a LIE! The rental options are just a scam to get more money and never actually rent it out for you. I will not pay another dime to a company unwilling to think of their owners especially in the midst of every thing in the world right now. I feel completely taken advantage of. They will not stop until they have all of my money.

We feel like time and money were stolen from us... we were lied to in order for the Wyndham sales rep to make money. We were lied to by multiple reps multiple times. We paid every month on a product for 8 years which we estimate to $40,000.00 dollars plus. We could only use Wyndham one single time during this period and had to pay other agencies to set up vacations.

We have only been able to use this timeshare ONCE for 5 days. It is useless and we no longer wish to keep it. We are not in the proper health to be traveling and with everything going on in the world, it is not smart to. We have reached out to Worldmark about this before and they didn't offer much assistance, nor did they seem to care.

This is an absolute nightmare. My wife and I were pressured into buying a timeshare at Wyndham. We were unable to leave until we signed the contract. 3 different salesman pressured us into making the decision. Offering us deal after deal. Placing us in different rooms, each one further and further from the exit. We finally signed the contract in order to leave. After getting back home we tried cancelling it. (They had told us we had 30 days to cancel). The customer support said that we hadn’t had it long enough and they were unable to cancel it. Then COVID-19 hit.

My daughter took me to Myrtle Beach after my husband passed away April 19, 2019. She was trying to get me out of my house and get things off of my mind. The condo we stayed at had a lady giving out coupons if we'd sit in for a presentation. I had no intention of buying a timeshare and kept telling the salesgirl I couldn't afford it. She wouldn't take no for an answer. She pushed and pushed me with lower and lower costs and after over 3.5 hours, we'd had enough. I agreed only because they told me it was an investment for my daughter and her family and what a nice gift to leave them. It has been anything but that. Many of the perks they raved about were not true. They NEVER can give me a room because they are apparently always booked. The one trip I had booked, THEY canceled on ME.

Wyndham took advantage of us and lied to us completely. Wyndham never told us the fees would go up 4% yearly...this was never implied. They told us this would be a good investment because we would be able to rent our unit which never occured or explained fully. They never told us when we pass our children would still need to pay on this timeshare.

We have gotten virtually zero return on value with our Wyndham timeshare. It is always difficult to book anything, there are always hidden fees or the fees rise with no clear reason. Looking back, they practically harassed us into buying our timeshare. We said no many times, but they would just keep getting supposedly a higher manager that could work a better deal for us. Four hours later and we got suckered in. The first year already started to show red flags. The Wyndham sales rep told us that we wouldn't see an increase in the monthly fee by more than $10 a month.

Wyndham Vacation Resorts selling Club Wyndham Timeshare condos use many deceptive marketing practices. The headache of dealing with multiple levels of management is not worth it, just don't buy their packages or Timeshare condos. Here is my experience even before listening to their condo selling pitch. I received a call b/c I had a Wyndham credit card. CC acct rep said, if I just listened to the vacation offer, I would get 500 Rewards points. I accepted the offer. Call transferred to a salesperson who made an offer of 4 days/3nights at a resort in a city of my choice. Price looked good. I agreed to buy for $189. Then she said if I buy another package it will be only $159, and I bought it, and I would get some 6000 points once I have used the packages and listened to the Timeshare pitch at the resort. Here's where the deception begins:

Wyndham is the most corrupt company I have ever dealt with. My wife and I were completely lied to about everything that was a Wyndham timeshare. So many promises were made and not one of them was true so we decided to get rid of our timeshare. We stopped our automatic payments so we could decide what steps we wanted to take next because we had no idea how to even get rid of it and we weren’t going to ask Wyndham because they had already lied to us so much we knew not to trust them. We then received a letter telling us that our Wyndham contract had been terminated and we were ecstatic. We called Wyndham to confirm this and that is when we were told that it was a mistake on their end and our contract is not being cancelled. At this time my wife was also yelled at by the Wyndham representative and hung up on.

We took a weeks vacation using a family member timeshare. We received a call every day of the vacation to try to have us come to a one consultation which ended being a three hour sales pitch. We sit with about four sale people listening to the great things they Promise us. They made it sound like what they were offering unheard of and we would be crazy not to buy it so we did. Since we have experienced nothing but inability to book, suites too small for our family, financial hardship, increasing maintenance fees we were never told about, and being harassed every single time we go on vacation with a new sales pitch. This company is full of liars and you cannot trust anything they tell you. We won’t stop fighting Wyndham until they cancel our contract.

This year (2020) was the third and final year of our Limited Edition program with Wyndham through which we would terminate our timeshare ownership after 20 years of being VIP owners. After traveling from our home in Michigan to Florida in March, Wyndham cancelled our reservations and we had to return home. After that we heard nothing. During the summer we realized that, in our mid-70s with Covid19 continuing, we would not feel comfortable to travel and stay in a resort. We began making calls and writing letters requesting that Wyndham consider extending our 549,000 points into 2021 so that we could reschedule our vacation.

When we stayed at the Disney World property, we were asked to attend a short tour of the facilities. When the representatives started to discuss with us the benefits of Wyndham ownership, we told her that we already owned a timeshare, were extremely dissatisfied, and had no interest in purchasing another. We were told by Wyndham employees that they would refer us to a timeshare cancellation attorney to help us resolve our issues with our prior timeshare. This was our main reason for purchasing with Wyndham, however the alleged attorney that they referred us to was actually a total scam. Be careful of your interactions with this company.

We had 3 different sales representatives telling us how great being a Wyndham timeshare owner is while putting a great deal of pressure on us. They asked a lot of questions about how we liked to vacation, how often we did, and what our dream trip would be. We explained how Tahiti has always been a dream and was on our bucket list. Our attitude towards not purchasing changed once they told us they had countless resorts even in Tahiti that we could easily access. Once we were told Tahiti was an option at a better price we decided to purchase.

When we first visited a Wyndham property, we were offered free tickets to an event in exchange for attending one of their sales presentations. We were kept in that meeting for more than six hours! We left thinking that what we purchased was a great investment in our future and that we could refinance this to get a better interest rate. This is not an investment! When we attempted to refinance, we were told by the bank that this was untrue as it had no real value. Please be very careful in your dealings with this company! We wish we had been more careful and had insisted on time to review all of the documents that we were rushed into signing.

We have been lied to by representatives of this company. We have been harassed by representatives of this company. We have been ignored, brushed off, and are just met with a poor response from their customer service each time. While it comes to mind, one good example of their poor practice is when we were on vacation in San Antonio. Got to the welcome desk, they asked us to go to a sales presentation. We say no. They start calling our room the minute we settle in. We unplug the phone. Next morning, we receive a knock at the door from someone enticing us with a free breakfast if we hear his sales pitch out. Once we went to meet this guy, there wasn’t even breakfast. Just the pitch.

We originally visited a Wyndham property on a free stay in exchange for attending a presentation. This presentation went on for several hours until we finally said yes to an offer because we felt that this would help us travel more and that it was within our budget. This was nowhere near the truth! Every time we have tried to use this, we have been unsuccessful. We also learned that not only were we paying more per month than we had originally been told, but they also signed us up for a credit card without our knowledge to charge part of the cost. Be very careful about accepting any free vacations from this company!

After 5 years of being a Wyndham owner and ZERO vacations later, we want our money back. For five years we have attempted to utilize this timeshare the way we were promised and it is impossible. Easy booking, luxurious vacations, and open availability are all promises that were made to us by Daniel ** our sales representative and are all lies. We have put way too much money into these false promises and we will not continue to do so. We have read so many reviews on countless websites and now know that we are not the only ones Wyndham has done this to. When we reached out to Wyndham directly on 3 separate occasions we were ignored every time. This terrible customer service and contract based on false information should be cancelled, it is the least they can do!

I was convinced by a representative named Thomas from Wyndham hotels to sign up for a timeshare presentation that essentially granted me and my fiancée a discounted trip as long as we attend the Timeshare presentation. Thomas expressed that we had the option to stay at any of their locations 3 stars or higher, as long as we took advantage of the deal over the phone during the conversation. We Paid the 200$ non refundable deposit (after a week), trusting that I was given all of the information needed by a reliable company. We did not book at first, to give us time to decide on the perfect resort location. Once we decided on a location, we were informed that we are only allowed to stay at a select few hotels, and would have to pay more to stay at any of the hotels me and my wife selected.

We have not enjoyed being Wyndham owners. Your are constantly pushed to purchase more points and nothing is ever as they say it is. They explain their timeshares as great investments and an opportunity to vacation anywhere you would like to at a moment's notice. We were told we would always have luxurious accommodations and a relaxing experience. Instead, every time we are even capable of booking a vacation there is something wrong with our room. In Bonnet Creek it was the cabinets as well as the Presidential Reserve perks not being provided. On our last trip to Nashville we had no air conditioning and the room was around 80 degrees. It took the technician almost an hour to arrive to fix it. We had to call the front desk 3 separate times before he ever showed up and again our Presidential Reserve perks were not provided.

We have been consistent paying customers to Wyndham since May 2015. But we have NEVER truly felt like Wyndham has offered consistency or transparency to my family. We have been able to take a total of ONE TRIP with this timeshare company, through no fault of our own. There are so many better vacation alternatives that we could've used in the last (5) five years but instead we were sucked into a misleading "deal" that we've hardly been able to use because of how difficult they've made it unless you dish out more and more and more money for additional points. There is NEVER availability to stay unless you book years in advance. Well that is ridiculous! I do not know what we will be doing or where we will be in 3 years!

We have been owners for a couple of years now and must say we do not have one positive thing to say about this company. In simple words, they are corrupt and will lie about everything they are selling to you. They will tell you everything they think you want to hear in order to get a check. When we have been able to use our timeshare we are constantly harassed while we are there to attend meetings. If you don't want to attend they will call your room constantly as well as sending employees to knock on your door. I'm not sure about you, but when we go on vacation we go to relax and the constant harassment really gets in the way.

I purchased 2 cabins on Princess cruise line through Wyndham RCI. The cruise line canceled the cruise, NOT ME. Wyndham then said I would not get my money back because it was a certificate. After months and months of waiting, one room was put into a certificate and the other, WYNDHAM RCI says was canceled by me??? Now I have to reschedule at a time when no one knows what the cruise lines will do next year. I now have 3 days to make a reservation with the 1 certificate. The other is gone. So WYNDHAM RCI will have stolen $7,998.

Wyndham is a corrupt company that lied to me to get my money. I was under the impression that by signing the contract I would pay a set monthly fee until my purchase price was paid in full. Never once was I informed that this was not true and that my maintenance fees would increase annually. Booking was never supposed to be an issue and I was told I could go anywhere in the world I wanted at any time.

We have been members for well over 20 years and it is now time for us to part ways with Wyndham. We have had difficulty using our membership and payments continue to go up. We have recently reached out to cancel this membership and were denied because of our account being overdue. This is disparaging, being that we have put so much into this membership and company. We recall being informed in 2014 that we had 1 million points and that we could sell back contract number ** with Wyndham Vacation Resort Pathways. We just want to rid ourselves of this completely. Like I said, it’s time. The membership is very difficult to use and payments continue to increase.

I have only had terrible experiences in every one of my interactions with Wyndham and their employees. Since the beginning, I have experienced issues with trying to use my membership to book vacation stays. When I mentioned this to your representatives, they told me that I simply did not have the right type of membership and were very quick to help me correct this, with an additional cost, of course. However, this did not help anything, now I just have a larger bill and still cannot use what I was sold. I am tired of trying to use this and want to be let out of this obligation. My attempts to resolve this with your company directly have remained ignored. Do not believe them!

Wyndham lies to us about what we are purchasing. They told us we could do all these great things and take all these great vacations but all of it is a lie. No matter how many points you buy it is either never available or you never have enough. The entire Wyndham timeshare organization is a scam. When we tried to resolve this with them they only wanted to offer minimal points back. We do not want points. We do not want Wyndham.

This company has repeatedly shown they are not for their people or their customers. Only their money. I reached out to cancel but never heard back from my sales rep because he left and the company tells me "tough luck". I do the right things and this company still blames its people. We are stuck in debt for a lifetime because our sales rep left and no one informed me or got back to me.

The entire Wyndham organization is a scam. They use untactical sales pressure tactics and lies to force people to buy and then of course never deliver on anything they promise. When trying to speak with them about the issues they treat you even worse and try to make you feel stupid. I spoke with one of their representatives named Heather and she was terrible. They offer no help and only want to take your money. We are so fed up and want nothing more to do with this company. We have called, emailed and written letters as to many of our complaints, however nothing has been done.

Wyndham made promises that they had no intention of keeping. This company treats their Owners like idiots and constantly pressuring, bullying and harassing them trying to squeeze every last dime out of you until there is nothing left to squeeze.

The rooms need a good cleaning and the nasty carpet needs to go. We are currently here, it’s after 1am and so noisy we can’t sleep. The jerks above us is out on the patio smoking weed, partying. You hear other neighbors open and close the patio doors at all hours. Took forever for security to answer the phones. They advertise a shuttle service to the parks. Universal leaves at 11:20, the park is at capacity @ 10-11. They pick up at 5 which doesn’t make sense since the parks close on weekends at 10pm.

First off, if I could give them a zero rating I would!!! When we signed up for the presentation we were told that we would be out of the building in no more than 120 minutes. Well that didn't happen, they don't care about your time or schedule. And we told them as soon as we walked in the door that we had no plans to buy anything. We missed a pre-scheduled concert because of this company. Told them we had to leave and they promised $100 if we stayed. Decided to stay and then it got ugly after that. Bet I told them 25 times we had to leave.

Well, for the 2nd time in 5 weeks, I have been delayed multiple hours in checking in. All the front desk can say is, "Housekeeping knows you are here." As an owner for 13 years, you would expect some service or benefits. But, noooo. As I write this, it is approaching 5 pm. Rest assured, if you aren’t out by check out time, they are ready to beat you with a cane (exaggeration intended). Once you purchase, and choose not to sit through the “60 minute” presentation that they promise is only 60 minutes, you get treated poorly. If you are looking to becoming an owner at Wyndham, you are crazy. If you do, you are stuck with it. Don’t listen to the lies by the salesman that you can sell it. Wish someone would have told me 13 years ago.

I have been trying to terminate my membership with Wyndham since we’ve had this membership. It was only about a week later when we called to cancel it and were told there was nothing that could be done and that we were stuck with it. The sales rep even agreed with my husband’s statement that “we would have to die to get out of it”. We will no longer pay because we want this cancelled immediately.

Years ago I got involve in this timeshare thing which I regret dearly. I was persuaded by my wife which she thought would be ideal to be part of not knowing how much of a big scam it is. Do not believe everything they tell you. It’s all lies. Trust me. I’m paying the price right now. Fees are outrageous. They go up constantly without you knowing about it. Once you sign into it you will not be able to get out of it. You are hold hostage. STAY AWAY...

The Wyndham Rewards cards - especially the new iterations - are superb for Wyndham Resorts and hotels, and WorldMark time share owners. Purchases and fees for these organizations can be greatly offset (even completely!) by using these cards within their systems. (They are good for use elsewhere, but other rewards cards may be better for use outside of the Wyndham Resorts, hotels, and WorldMark time shares.) We use our card for all recurring maintenance fees, reservation fees, and housekeeping fees. The rewards given are very high (x4 to x6 for all costs). And, except for to very top tier card, they are free of any annual fees. Also, the Barclay's Bank processing is clear and accurate and their online app is very easy to use.

We have had ZERO return on our investment with our timeshare purchase from Wyndham. The sales rep told us this would “solve our travel issues” but since we purchased back in 2019 we have yet to find any time to book a trip when and where we want to go… EVER! To make matters worse the maintenance fees keep growing and we keep getting more and more sales calls to pressure us to buy more points. Why am I paying to maintain something I never use? Why would I want more points when the points I already own are useless? The credit card interest is high and is hindering us from buying a new home. We were told to go to the bank and refinance for a lower interest rate. When we tried this the bank wouldn’t even loan us the money.

We were told that by buying this timeshare that we would be able to vacation whenever we wanted in these beautiful facilities, but that was all a lie. There is never anything available when or where we want to go. We have been brainwashed into meetings that have taken our vacations from us. We can not enjoy a family vacation due to the meetings and harassment from Wyndham. Wyndham has turned our life into a nightmare. We are supposed to be living "Golden Years" but because of Wyndham we have very little quality of life left.

HUGE pressure during the sale pitting my wife and sales gal against me to make the sale. Ours was around $15,000, semi annual every other year in Kona. But NONE of the promises from the sales pitch were true. Telling us that the points will roll over automatically if not used, that we can book any associated hotel literally while you are in the parking lot and use points towards it. Never being told that we can ONLY use the points on every odd year. Took our Money with Nothing but broken promises to show for it. VERY disappointed and dissatisfied. Not user friendly. That's for sure. My last conversation I was handed through 4 different people before they told me I can't make it work for a weekend in October 3 weeks away.

We attended a presentation in Myrtle Beach, South Carolina in August of 2019. After spending six long hours of our vacation eating, touring condos, and sitting through sales pitches we declined their offer. That is when they offered us a “trial membership” that we could have for two years and then decide if we wanted to buy as members. We left that day thinking we did something awesome and were really excited.

I booked an until in Hawaii on the Big Island and had to cancel with Wyndham Extra Vacations due to Covid-19. I was told that my $200 deposit would be returned by check in 72 hours. After a week I called again and was told it would be 2 to 4 weeks. After a month I was again put off and told they had a wrong phone number (which had nothing to do with a return of my deposit). Three month later I am still waiting for the return of my deposit and now considering legal action. I would never deal with this company as they have not been honest with me.

We said no to the first saleslady. So she brought her boss and we told her NO we cannot afford it. A 3rd man came in and we said we do not travel enough. This is our first trip in 11 years. Then a 4th came, now it's been almost 5 hours and we are feeling pressured. We wanted to leave and caved in. Now that is 2 bad marks against you: Wyndham lied and said it was not a timeshare and your company did not listen to our financial needs. But we were free to get on with our vacation and excited as it has been so long. When we got off the cruise we tried to cancel and they told us it was too late. We were stuck. We do not want to have anything with Wyndham. I look at anything that comes in from Wyndham and it makes me angry and now I want to get rid of my anger and you guys have a way to do this and should help us as it was your mistake and pressure that got us in this problem.

My wife and I got suckered in to a timeshare presentation. Upon arrival when I was asked why I was there, I stated because it's not a timeshare presentation. The high pressure salesman told me that it what it was and he's talking to manager to try to get us our prizes for showing up and fill out incident report so this doesn't happen again. Well for 3.5 hours he was our best friend, then goes on to what we would be approved for, I said again, "I'm not interested and it sounds great for a couple with money but I'm not interested." He said ok. A 2nd person came over, and said we qualify for the hero's package, now went from 400 a month to 250, I politely declined, then a 3rd person came over to have us take a (survey) then tried persuading us to buy.

I have been an owner for almost a decade and this was the first time I felt conned by the sales team. I usually going in understanding the process but this time after five hours and exhausting discussion, I believe that I missed a key thing regarding the payment. They indicated an increase of $200 and instead when I reviewed it was actually a $400 and not within my budget. I am disappointed because I didn’t agree to what I was locked into. I take responsibility for aspects because I should have come back since I was late for an appointment and had been there for 5 hours with no food or water offered. Just really felt that I was taken advantage of. Sadly I was open to increasing my points. Just wanted them to be honest and not lie about the numbers. Now I need to figure out how to cancel this because I can’t afford it at all. So disappointed.

Our timeshare was purchased in 2015. We have only been able to use it 2 times in the past 5 years....all the while we were still paying for it even with it going unused. One of reasons is their “points” system. Our points are always “too low” to book when and where we try to book. We are very disappointed with this purchase and would not recommend to any looking to vacation.

I was offered a 2 night/3 day stay @ Glacier Canyon Lodge, Wisconsin Dells, WI if my husband & I took a 120 minute Wyndham timeshare tour. My husband and I did it and did receive the 30,000 points toward hotel stay and Joe stayed under the time limit promise. Joe ** did an amazing job presenting the company. We didn’t purchase, but we did enjoy the tour and appreciate their honesty and that they did not use high pressure sales tactics or bullying. And we look forward to using our 30,000 points over the next four years to get free or cheaper hotel rooms!

We stayed at their Atlantic city resort this week. After check in we were ushered to another counter to sign up for our feedback meeting. They offered us $100 to give them feedback. This turned out to be a sales presentation for their vacation club points. I was offered 400k pts a yr for over $100k plus 000s in annual maintenance. I told the agent I can buy 500k IHG points for $2500. They said but that isn't owning and only for one yr. Ok I do it for maybe 10 yrs and would cost less than what their maintenance cost is. Starting telling me all the way to get the maintenance paid with their credit card, bonus etc. From reading other reviews this is all lies.

I stayed at Hawthorn Suites by Wyndham North Charleston (07/10/20-07/11/20) en route to visit family. It was "the worst" hotel experience in my entire life! The floor was filthy, feet blackened walking from bed to bathroom; towels dirty and grey; pillows unwashed & found pubic hairs in the sheets. In sum, it was the worst hotel experience of my life. I will "never" ever recommend a Wyndham hotel to anyone ever again, gross. I literally slept in my clothes because I was so grossed out about it. ** After spending a sleepless night in the hotel room at Hawthorn Suites by Wyndham in North Charleston, South Carolina, I summarily went to the front desk in the morning and wrote up my complaint. "No Managers" were available at the time!? Why "NOT"? Why were NO managers available???

We have tried and tried to receive help from your company and received no useful help. We have sent multiple letters expressing our concerns on how we feel like we have been absolutely taken advantage of but no one seems to want to help us. During the sales presentation, we were told this is such a wonderful investment and how wonderful being a part of Wyndham is but this has been one of the WORST experiences of our lives and we feel like Wyndham has trapped us and will not let us go. We have been trying to get out of this for TWO YEARS. Wyndham has put a huge weight on our shoulders and we are only asking to be let out of this nightmare.

After quite a long time as owners with Wyndham, we have come to regret ever making the decision to even look into timeshares. We’ve been through so many pushy, disingenuous salespeople with Wyndham that we are under the impression that Wyndham either purposefully hires people with those attitudes or trains people to have those attitudes. Either way, we were routinely advertised to falsely and had been given false understanding of Wyndham's obligations to us and our obligations to them as a timeshare company. The initial purchase of timeshare was made in late summer or early fall of 1988 at Sapphire Valley. It was for a week of use in the fall season and for a specific type of unit at Sapphire Valley.

I absolutely would not recommend buying a Wyndham timeshare… Exaggerations, misleading sales representatives, and an emptying bank account. To briefly summarize: We were constantly pushed by the salespeople to upgrade. The few times that we actually did use our timeshare we were pressured into attending meetings. Meetings that were pressuring us into upgrading our contracts/membership. We are supposed to be on vacation and having a good time and it is annoying to have to attend meetings where they just pressure you into more, more, more. All they care about is money. They don’t care about their customers. We were promised that we could use our points for certain things if we upgraded. Nope, not true. I could go on but I will just leave it at this for now.

The 90-minute meeting turned into 4 ½ hours. As we got our lunch, which by the way, was awful--dry chicken, cold green beans, and macaroni and cheese--we were directed to a room, then to a particular table, and were joined by a sales representative, Billy Rogers. Billy did everything he could to ingratiate himself to us as we ate and were “treated” to a presentation by another member of the Wyndham staff, who extolled the glories of vacation ownership at Wyndham. During our table talk, I referred to the Wyndham timeshares, and Billy corrected me, saying (repeatedly during the afternoon) that it was a vacation ownership, not a timeshare.

It was mass chaos from the beginning. We were offered free gifts to attend a meeting where a bus shuttled us to a different location. We didn't think the trade-off of the free gifts for 90 minutes of our time was a bad deal. However, upon entering the meeting room is where all the confusion began. There were a lot of people there. Some of the sales associates were unsure of what they were doing. We were passed onto different sales associates 5 times! After spending over 5 hours of our day of vacation in a tireless meeting where we were all but held against our will (we had no way to leave except for the shuttle bus), our brains were in overload. We were frustrated, exhausted, disappointed in having lost a day of vacation.