Tours4Fun Reviews
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Tours4Fun is a thriving online travel site with a wide selection of exciting vacation packages and travel activities worldwide at the most competitive prices.
Tours4Fun Reviews
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- 4,892,667 reviews on ConsumerAffairs are verified.
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Reviewed March 3, 2018
Our Upper Antelope Canyon experience was great but dealing with Tours4Fun was not so easy. It was through text message and the address they had was to an office that they weren't even at. It was like an office to a company that they've brokered for. Then when we got to the site, there was nobody there from Tours4Fun. It was like you buy the ticket but you’re on your own after that.
Thank you for taking the time to share your experience. As a travel agency, we do our best to ensure our customers are aware that we do not operate any of the tours we offer available by including this information in the "about us" and terms and conditions sections of our website. Your e tickets also included information on the tour operator and their contact numbers. We are currently exploring options on how to make this information more visible to our customers and will be sure to include these enhancements when we update our website.
Reviewed March 1, 2018
Our bus tour for the Grand Canyon and Sedona was fantastic. Purchasing online at Tours4Fun was very intuitive. I had to create an account and then I purchased the ticket, then they sent it to me in my email. It all seemed pretty seamless. Also, the tour guide was knowledgeable. He had a good balance between information overload and allowing us to just take it all in. So, he spoke when he needed to and he was quiet when he needed to be.
Reviewed Feb. 10, 2018
I found Tours4Fun on the internet, and the online purchase went pretty smooth. We had a great trip where they took us around the city and then to Capilano and Stanley Park. I don’t have a bad experience with it, so I don’t think they can go wrong with.
Reviewed Feb. 5, 2018
4 days of torture and torment. I paid a total of $470 (excluding tips or extra services ) for the tour. They don't even give you a bottle of water during the trip. Customer service was well below standards. Beware! They charge you fees and don't deliver. They charge you for a tour inside a castle but just give you an outside view. Almost %80 of fees and surcharges goes into their own pocket. That's the way they make money so greedily like the end of world is coming.
We are sorry hear about your experience with your recent trip and appreciate your feedback. Please feel free to email us at reviews@tours4fun.com with your reservation number so that we can look further into this for you.
Reviewed Feb. 1, 2018
Visiting from France this three day Los Angeles San Francisco tour seemed to be a interesting tour, but the tour started with a unfortunate highway landslide in Santa Barbara due to which this stop was cancelled which one can understand. Arriving at the Bird Rock the first day of the tour the bus broke down and needed a new battery, and all the passengers stayed stranded for four hours until the bus driver and the tour guide Weslee managed themselves to get a new battery as the company provided no assistance at all. Above all when the bus got fixed there was no excuse at all till the third day and of course no one had dinner or something to eat that day. At least the staff should have been trained to handle such situations. So because of this I would not recommend this company at all who has still not answered to my complaint for a partial refund as I paid a 50% extra fare being a single.
We are sorry to hear that your experience on the tour was not as you had expected. Note that the single fare is higher than the double per person fare as a single traveler generally bares the entire cost of the rooms booked for tour accommodations. We will have someone from our customer service team contact you as soon as possible.
Reviewed Jan. 28, 2018
Tours4Fun was first to show up on the list when I did an internet search. I did an online purchase through them and it went smoothly. Then we had to change the dates of the trip and their representatives were very accommodating. Our trip to the Canyon was beautiful, as expected. It has been a positive experience and there's no reason not to use Tours4Fun again. I have also recommended them to other people who would want to see the Canyon.
Reviewed Jan. 26, 2018
I liked the tour offered at Tours4Fun. I went to the bike tour and had a great time. The tour guide was fantastic, and the equipment and routes were good. I’d recommend them.
Reviewed Jan. 22, 2018
I took the Mount Rainier Day Trip from Seattle through Tours4Fun. My wife found it on the computer. She liked the prices and she liked the ease of it. And we had a great time going to the trip. They didn't have a bus but they had like a personal SUV that held six people and it was really good. We enjoyed it. We also got points off our hotel. Tours4Fun is a great opportunity for people that want a vacation.
Reviewed Jan. 18, 2018
I was satisfied with my Montreal underground city walking tour trip experience through Tours4Fun. It has been nice, fun, informative, and comfortable. Booking it online was easy and any issue I had was resolved. Also, the customer service team was efficient. I would recommend Tours4Fun because of the pricing and my experience with customer service.
Reviewed Jan. 15, 2018
I went on a trip through Tours4Fun about a year ago. I found them online and they were less expensive than others. Purchasing from them was easy too. On our tour to the Grand Canyon, we got a flat tire so they sent another bus and then we had to fuse all of us into one van for the rest of the four hours. And then, I sat on my luggage. The driver was accommodating and he let one of us sit at the front because it was so uncomfortable.
Reviewed Jan. 13, 2018
I saw Tours4Fun online when we were planning our trip to Alaska and Vancouver. I liked what they offered as well as their pricing, and my online purchasing experience was efficient. Their website was easy to navigate. The tour in Vancouver was absolutely fabulous, and I considered it a good value. The tour guide was a native and very charming and very knowledgeable. He was fantastic. The tour was really worthwhile, and I would highly recommend it. In fact, I recommended it to someone who was going to Vancouver. I plan on using Tours4Fun to book my next trip.
Reviewed Jan. 7, 2018
Tours4Fun was the one that does what we wanted so I made my reservation. I got my confirmation number almost five months in advance so everything was all set. On our Yellowstone tour, the lady that was driving was new so although she was knowledgeable, she got herself lost. Our trip lasted a little longer but other than that, it was fine. It met my needs and it was well-informed. Also, they came right to my hotel and picked us up which was very beneficial. The whole tour was good.
Reviewed Jan. 5, 2018
As a traveler, I'd tell others that Tours4Fun is a really good resource in order to explore other places. I was looking for tours in the Barcelona area and when I checked them, their rates were feasible for what my wife and I were looking to do. They also seemed to have the better tour options out of all the other places that I have seen and they were advertised as well, so they were the first thing that caught my attention. When I purchased the tours from them, I did it online, which wasn't difficult, then they sent me information so that I could print it out before I got there with well enough time. So, I took care of that at the hotel once I arrived and everything was smooth sailing.
My wife and I flew from New York to London where we spent a couple of days then we interacted with Tours4Fun when we flew from London to Barcelona. We did the three-country trip in a day and it ended up being the highlight of our trip. Our tour guide was very informative, very enthusiastic and charismatic, so we appreciated that. And getting to see Andorra and the mountains was my favorite part of the entire trip.
Reviewed Jan. 3, 2018
Our tour guide that was doing the trip for Tours4Fun was absolutely adorable. She was very friendly and it was my family of four and then there were two others on the trip. She was very engaging and just knew a lot of information about the area. At each stop that we had, when we interacted with other tour guides when we went down to the falls at Niagara, she gave the other tour guides candy. She was just adorable and she was very much worth every penny.
Reviewed Jan. 1, 2018
I made several phone calls before I purchased online because I had some questions. They answered all my questions and I liked the pricing and what was included in the package. I took two different tours with Tours4Fun. I did one to South America and another one to the West. We had done one trip on Monday and the other trip on Wednesday. The person on Monday was more knowledgeable than the one on Wednesday. The second guide also wasn't explanatory, but that could have been the language barrier.
Reviewed Dec. 30, 2017
I liked Tours4Fun’s price compared to other travel sites and using their website was easy. The tour was okay and I had a lot of fun. They picked us up at the hotel in Vegas and then we stopped to look at Rim and went to Grand Canyon. Then, the next morning, we went first to the Horseshoe Bend and then to Antelope Canyon. The one thing I didn’t really like was the fact that we were the only people who were not Chinese. Most of the tour was in Chinese and some translation was provided for us. It was busy, but fun. I would still use Tours4Fun if it’s available.
Reviewed Dec. 25, 2017
After they charge your credit card, I did not get confirmation from them. They ask you provide your ID and your credit card which is not secure your information through email. They repeat that email many time. Answers from them are always processing and not confirm yet, even clear they charge your card, they said they never did. When I call them they said they need my cancel email to get refund. Why they need my email?
We are sorry to hear that your booking experience with us was not as you had expected. Our records show that your card was not charged for your reservation and we wanted to clarify that we require the authorization forms in accordance with our customer agreement to protect against credit card fraud. We thank you for your time and feedback
Reviewed Dec. 19, 2017
This is the third trip I've had to Yellowstone so I certainly knew what to compare it to, but I couldn't find the travel site I had previously that was outstanding, so I went with Tours4Fun. But I won't be going back. Neither one of the guides had much knowledge of the park and all the first guy did was talk about his little daughter all the time. They didn’t tell us anything about the flora or fauna and it was terrible. Plus, the person didn’t even know where the inside bathroom was on the second tour that we took for the lower loop and we had to tell him.
Then on our last tour, we stopped at the Old Faithful and one couple got separated. The tour people had to wait for them and they were so pissed because they had another obligation that they wanted to do. So, they never said a word all the way back to the Old Faithful to Yellowstone to West Yellowstone. Also, the little regular vans they had was stuffed in and didn’t have large windows to be able to see stuff. Tours4Fun was the worst.
Thank you for your feedback. We would appreciate it very much if you could send more details on your tour experience to reviews@tours4fun.com so that we may share this with the tour company to allow them to gain some insight as to where they can improve their services in the future.
Reviewed Dec. 17, 2017
Today I have met a very upsetting situation. I have prebook my tour 5 months from now 4 days ago, just to find that they change the price significantly and promote as 'book before 1 Jan and get 15% discounted'. I was charged 1280 instead of now price 1088 USD. When I contact them, the support blankly refuse any help. The only sentence they are able to write me is "I'm sorry to hear that" then follow by "Anything else I can help you with?" I asked them, "Don't you find funny that if I cancel my reservation right now, I'm still get 1152 USD back, then even if I rebook it would only cost 1088 USD. I still save more than 64 USD left." This is their staff reply to me: "That would not be advisable".
I asked to attend my rights by what their website say, I'm booking the tour before 1 Jan as well, thus this rate is what I should get. It's clearly state on website "Enjoy 15% off if you book by Jan-01, 2018". Furthermore, the website clearly states that the e-ticket will be send with Tour service provider when reservation confirm. Right now, in my account, if I click on e-ticket, nothing appear, it's not even there yet - "No E-Tickets Found!". No information of who is the tour operator provided of any kind. And when I asked to contact tour operator directly and the answer is "That would not be advisable" again. It's like they copy and paste their answer to save trouble from typing and not willing to type anything else except those.
I felt cheated and angry at no one from their side are even keen to help. All they do is said "I'm sorry, anything else I can help you with?" With meaningless action. So I'm decide to take a matter, I have filed report with the local police, then my bank to refuse the payment already. After the matter is done, the next solution will be contact State of California Department of Justice, with XAVIER BECERRA Attorney General to attend this incident. I'm advise anyone who are prepare to book the tour to prepare that you might met some issue about this kind of things. Further below my comment there are a few regards to the money as well.
Reviewed Dec. 14, 2017
The Tours4Fun tour went where I wanted to go, the Oahu Grand Circle Island. We called their customer service and verified to be picked up at our hotel. We enjoyed the tour and it was a good one. The driver was very informative and he showed us a lot of different things for the amount of time that we had for that day. If Tours4Fun is where I'm at, I'd use them again.
Reviewed Dec. 11, 2017
Tours4Fun had the tour that met what we wanted to do and the time we wanted to do it for the price that we were willing to pay for four of us. Purchasing online was relatively straightforward. It was easy to choose the date and they also have English or French language as options. As far as the tour itself, it was a full day tour of Barcelona. We met at a meeting site and they put us on a bus and gave us an overview of the City of Barcelona. We went out to the Art Museum highest on the hills so we’ve had a view over the entire city. We had ample time at each stop for picture taking and exploring. Our guide did a fabulous job. He knew so much about everything that we were seeing and he was able to answer questions.
They took us up above the city and let us take pictures. We got back in the little bus and then we drove through the city to our next stop. The tour guide pointed out points of interests and historical sites along the way. He talked to us about the architecture because Barcelona has such amazingly unique architecture. Every place we went, we were given ample time for whatever we wanted to see.
Around lunchtime, we went to the very old core of Barcelona, the original city area. He gave us a fabulous walking tour through that. He left us on our own for lunch. He was very visible for where can we come back and we never had to wonder where our tour guide was. We went to Park Guell and we had tickets that allowed us to go in. He could not take us on the tour but we had time tickets. He gave us a time to come back so we were able to see that park at our leisure. When we came back, we went to the Pedrera, and we also had a tour there and that’s where our guide left us.
It didn’t feel like the whole day. Sometimes you get on those tours and you’re like “Oh my Gosh, let me out.” We were almost disappointed when the day was over. The guide was personable. Sometimes you get guides that really ought to choose something else to do their profession but this guide he knew so much about everything. I don’t think English was his first language but he was very easy to understand and he did a great job of keeping us together; not letting anyone get lost. It was just a really great tour.
Reviewed Nov. 23, 2017
When I saw Tours4Fun online, they offered a lot of tours and there’s a lot of good description about each tour compared to other travel sites. I looked through the description of the tours, picked the one I liked and made a payment. I did everything online and it was very easy. The Grand Canyon West Bus Tour with the Hoover Dam was fun and the tour guide was nice, approachable and friendly. We were given enough time to walk around the Canyon by ourselves and we were sent back to the hotel on time. Everybody in my group was happy that day and everything was smooth. I was very glad that I booked with Tours4Fun. It was an excellent tour from the very beginning until the end.
Reviewed Nov. 22, 2017
I was in Las Vegas and looking for how to go to Grand Canyon, and I found Tours4Fun online. I searched other travel sites, but Tours4Fun’s timing was suited for us and the price was reasonable. The website was easy to navigate and I took a Grand Canyon South Rim Premier Bus Tour. The evening before the tour, I asked them what time the bus will be there. They were informative and they even sent a message. We left early in the morning and we came in the evening. The driver was very friendly and funny. It was raining and snowing there so we went a bit far. When we came back, everyone has already left, including the driver. It was our mistake that we were late, but he came twice to pick us up and he didn't leave us.
The Grand Canyon itself was amazing and so grand. If you're up to it, you can go on a hike down at the bottom. That's a fun three-day thing that’s also tiring but you can go on horseback, too. I've not been to any trips yet ‘til then, but I'll go soon and then I will use Tours4Fun. I'll be going to Yosemite or Antelope Canyon, and I'll check out if they have any rewards program. It was a fun experience for me and I will recommend Tours4Fun.
Reviewed Nov. 20, 2017
My wife found Tours4Fun online and purchased a tour that we went to four months ago. It was great and a lot of fun.
Reviewed Nov. 11, 2017
Tours4Fun is a new company I’ve used and have dealt with the first time. There were some good things about them and some things that I didn’t expect. I booked the tour from their company and they subcontracted it up to another company. Sometimes, when that happens, you don’t know what to expect unless you try them yourself. There’s always a room for improvement, and one improvement could depend on the tour director itself.
When we went on a tour in Spain, it was nice, communication was very good and I enjoyed it. But when we went to Morocco, it was a little different since it was a different country we were dealing with. The expectation was down a bit as the communication wasn’t much of an impact on those visitors. They expected us to look at things, buy, and pressured us when we were in Morocco. So, it depends on the tour on which we were going. Tours4Fun's drawback was having more open communication which they need. That's very important so we know what to expect from our tour. I didn’t have any major issue though so so I would still book with them again. Overall, it was very satisfying. I enjoyed visiting the places and getting the information from the director.
Reviewed Nov. 10, 2017
The tour guide that Tours4Fun had was very good. It was really fun and I enjoyed it.
Reviewed Oct. 31, 2017
I did a web search for tours and of the 4 different companies that came up, Tours4Fun seemed to have the best combination of cost and route. It was also a bus tour as opposed to a drive-yourself, which some of the others were. I purchased a 10-day Nova Scotia and Prince Edward Island tour package and the online purchasing process was pretty straightforward. There was the issue of a single supplement as usual, but when I contacted Tours4Fun, I got the answer on that and then moved forward from there. After I started the trip, I had to call their customer service a couple of times. The only problem I had was that I didn’t learn until fairly late in the game that Tours4Fun wasn’t actually the ones running the tour. It was a local outfit.
Also, I never received the package from the actual tour operator that I should have gotten before the trip started. When I mentioned this to the tour guide right in the middle of the trip, she said, “Well, we'll try to get one to you." So, the tour company sent the package to my home in the middle of the tour. Although this wasn’t Tours4Fun's fault, something still went wrong there so I didn’t get the package. The tour was great though. I picked it because of the real length and it included the places I wanted to go to. We had a good guide and a good group of people. I was very happy with everything -- the guide, itinerary, sights, and hotels. If Tours4Fun offers a tour where I want to go, I’d be happy to use them again.
Reviewed Oct. 29, 2017
During my online purchase with Tours4Fun, I had some issues. I was using my second middle name which isn't used in the U.S. where only the first and last names are used. But everything came out to be good in the end. For my trip with them from Rome to Zurich, that went really well. The driver was really honest and my tour guide was amazing too. I had so much fun from the beginning to the very end. I'm so in love with Tours4Fun that I'll most likely be planning my next trip with them.
Reviewed Oct. 28, 2017
I went to a group leisure which took a tour of the Antelope Canyon through Tours4Fun, and I had a great time. My only grief is I that wanted to take some photos of the Grand Canyon but you can’t really see it unless you pay for a ticket to get there. It was very frustrating. I would still recommend to a friend who wants to go there, but I'm somewhat dissatisfied with my experience.
We are sorry to hear about your experience with the tour and appreciate your feedback. Our records show your reservation was for the 1 and a half hour Antelope Canyon tour which does not include sightseeing at the Grand Canyon National Park. Please feel free to email us at reviews@tours4fun.com so that our customer service department can look into this issue for you.
Reviewed Oct. 24, 2017
Wish to bring to your attention that this Tour Company should not be operating for they don't fulfill their obligations and their service/product is unethical. We were disappointed with the tour for the following reasons: After making our payment, I received an email informing me that it was a tour for Asians. Bit late to let me know, after I paid. Not happy to start trip... No FUN. The office doesn't communicate with the tour guide as we received our confirmation email telling us to meet the tour guide at Seattle airport, Baggage Claim No 1. After waiting for over 2 hours we contacted the office and they informed us he was waiting for us at Door 6. Not happy... No FUN.
Bus had a mechanical failure (brake faulty) so our first day to Yellowstone did not eventuate and we were left spending 5 hours in the car park waiting for another bus. Would you call that FUN? The next day to see the sights of Yellowstone was rushed, rushed so we didn't see Yellowstone in 2 days (as advertised) but in 1 day only! Plus we didn't get to our hotel until 1:00 am. Less sleep and nooo FUN. Consequently, this tour was stressful, not funny and no fun at all. My recommendation is DO NOT BOOK for any of their tours for it is not worth the time, money, frustration and stress.
We are sorry to hear about your experience on the tour you booked with us and appreciate your feedback. We will have one of our customer service representatives contact you for further assistance.
Reviewed Oct. 22, 2017
I like the tour that Tours4Fun had and it was fun. We spent a lot of good times in Rome so the trip was good. The only problem that we had were the hotels in Florence and Venice. One of them had a very dirty carpet while the other one didn’t have AC. Even though they said that the AC was functioning, it wasn't so it was a tough night because it was so hot that night. But the tour guy was very nice and good. He explained to us a lot of things. Overall I would probably book my next trip with Tours4Fun if they have something in Asia.
Reviewed Oct. 20, 2017
I was looking for a tour leaving New York City then going to Niagara Falls when I found Tours4Fun online. Their cost and the trip itself sounded like the one I was looking for. Purchasing online was fairly easy to do, although, I was a little confused by some of the description and I ended up booking the wrong tour. I caught it as soon as I had paid for it and called Tours4Fun. They corrected it for me immediately and didn’t try to upsell or downsell me.
I saw wonderful things on the trip and the places they took us to see stuff were perfect. I enjoyed the stop at the Thousand Island, which is some place that I didn’t even know existed. However, some of the places we stopped for food were not up to my usual places. The hotel that they booked for us in Niagara Falls was bad and not high enough level. I came back home and wanted to see if I just missed a tour that would have given me higher possibilities in the hotels and I couldn’t find one. I don’t know if this is normal but I would have booked a little bit more upscale had I known the hotel in Niagara was going to be what it was.
Reviewed Oct. 19, 2017
I was browsing online to see vacation spots and then I found Tours4Fun. I called up and their prices were reasonable. In terms of the vacation and the cost, it was very much worth it. A lot of other sites were very expensive. So I booked with them and I was able to get on the tour. And whenever I called, people answered the phone. They have been very helpful. In fact, at one point, I wasn't getting emails confirming my exact hotel. I got a listing of the hotels we'd be staying at but it wasn't definite. So I called and they told me that they don't confirm until a couple of days before the tour. But they sent me an email so everything was fine.
My 7-day trip from Rome to Zurich was awesome! We had a good time. The tour guide was great. Her name is Kara and it was Europamundo who took us around there. The only problem I had was when we stayed at a hotel outside of Venice. It was crappy. I could barely fit in the shower, it was like a little cup thing and it's not even a tub. And the water was actually dripping at one point. I was in the shower washing my hair and I got no water at all.
But generally, everything was fine. I wasn't even expecting to go to some of the cities like Zurich, which was a very pleasant surprise. We also went to Verona, which was not on our list. In Zurich, we went to Interlaken and Grindelwald, driving through the Swiss Alps and it was really really awesome. We got to see at least eight cities in that short time. So I would book with Tours4Fun again, and if I do, I plan on using Europamundo. I'm also hoping to get Kara again. Overall, it was great. I even recommended Tours4Fun to my cousin because she wants to go to Peru and they have a tour going to Machu Picchu.
Reviewed Oct. 18, 2017
If you are not Chinese, do not book this tours. They take you to asian buffets all the time, cheap disgusting food, horrible hotels and long bus hours to see 30 minutes Parliament Hill and 3 hours Quebec City. Choose another tour company! I left a bad review on their website, I bet it will never be published.
We are sorry to hear about your experience on the tour you booked with us and appreciate your feedback. We will have one of our customer service representatives contact you for further assistance.
Reviewed Oct. 17, 2017
I had booked this tour for my parents and their friends. They are not very happy with the tour and tour guide. The itinerary was hectic. The tour guide almost forced them to buy tickets for the shows they were not interested in. He also didn’t allow them to buy tickets for the tours that were not offered by Tours4Fun such as helicopter ride. They really wanted to do the helicopter ride and had enough time to be able to do it in the morning but the tour guide was very non-cooperative to help them be able to do so by skipping some of the experiences you were offering. He Kept insisting to buy the tours you offered instead of helicopter ride.
He did not even guide them where to buy tickets to helicopter ride were and lied that they are not operating. My parents later figured their ticket booth was very close and the helicopter rides were very much in operation at that time. They had no interest in watching movie and fort etc and wanted to do the helicopter ride instead. They couldn’t do it because money because of complete money-making mindset if your tour guide instead of a supportive one. Even the bus driver was very rude. The way he gave instructions could have been more nicer and welcoming. We will not be using you again or recommending to others. Very disappointed.
We are sorry to hear about your experience on the tour you booked with us and appreciate your feedback. We will have one of our customer service representatives contact you for further assistance.
Reviewed Oct. 17, 2017
My 12-Day Classic Spain Tour with Lisbon through Tours4Fun was a tragedy. It was my third time using them but what they did to me was bad. I booked a tour by myself so I paid an expensive price. Then I booked another one which was for another four days and which I was to go to once I finish with the 12-day tour. I got to Europe and when I got to Madrid, that’s where we started. When the tour people came, they told us that the bus was a new one so they don’t have Wi-Fi in it. People can’t reach you and you can’t do anything.
We finished it in Frankfurt and I booked a flight from Frankfurt to go to Budapest because that was where the next tour was going to begin with. I wanted to exchange some money, but I wasn’t sure how many I will spend a day in Budapest before we leave to go to our other places. So I called Tours4Fun, and they told me that my trip had been cancelled. They said they couldn’t reach me because they needed my passport information. They said they sent me an email but I didn’t see any of that email until that day when I went to the hotel. If they were not able reach me by phone or by email, they could have told the tour guide or the bus driver, but they didn’t do that. They didn’t call or try to find somebody to give me the message. And the only thing that they needed was my passport number, which they already had for my first trip.
I didn't know anybody in Budapest and even if I wanted to leave Budapest, there was no flight leaving. The next place that I was going to go was Prague so I told them I’ll just go to Prague. I was crying and I begged them but they said the bus was full and I cannot get on it. That morning, I went to where the bus was meeting to see if it was true that the bus was full. The bus had so many seats and there was plenty of room. So I told the tour guide the situation and he told me, "Let’s go. I’ll just call them and have them charge you again." What Tours4Fun put me through was stressful. It was a horrible experience and they ruined that portion of my trip. Nobody wrote me a letter saying they were sorry. They were just plain rude. I was on a tour for $2,500 and that was how I got treated. Tours4Fun abandoned me and really broke my heart.
We are very sorry to hear about your experience. We will have one of our customer service representatives contact you for further assistance.
Reviewed Oct. 12, 2017
I searched online for a travel site and debated between Tours4Fun and TourRadar. TourRadar had a better graphical interface because they included stuff that Tours4Fun didn't include. For example, they have an actual PDF brochure of the tour which they got from Travel Couture and they also had vaccination preferences. So I looked at TourRadar for most of the information, but I ended up booking at Tours4Fun because they had a better price. I like the hotels, transportation, and everything in my trip but the biggest problem I had was the language barrier.
One thing that was very misleading on the website was that it said that you get a bilingual tour guide, which was true, but most of the tour guides barely knew English and it was really bad, as in they had a bad accent. And that made me really mad. Why then were they hired to be a bilingual tour guide if their English is not good? It's not fair for us who were paying the full price. While most of them spoke Spanish really well, their English was so poor to the point where we couldn't understand half of the things they were saying. I remember reaching out to Tours4Fun before to make sure their tour guides know very good English and they said they do, but that wasn't the case. So the next time I go to Spain or even Morocco, I am going to make sure that my tour guide only speaks English because it was very hard with the language barrier. Nevertheless, Tours4Fun was easy, economical, and simple.
Reviewed Oct. 9, 2017
We used Tours4Fun in Denali National Park to Fairbanks Shuttle and buying online was pretty simple. We’ve never been to that part of Alaska and it was a lot longer drive than what we thought it would be. But the driver was very informative and very interesting. Pricewise it worked very well for us and we happen to be the only two on the shuttle, so we could ask him anything we wanted. Tours4Fun was very good to work with. They picked us up at our hotel, took us to other hotels and brought us to the airport. We would definitely use them again if it coincides with something that we had planned.
Reviewed Oct. 8, 2017
I found Tours4Fun on the internet and learned that they’re affiliated with Rabbie’s Travel which I had used when I was in Scotland and England last summer. Our purchasing experience with Tours4Fun was really good and was easily. I have used other travel agencies before. I had to talk to somebody about it and negotiate with them. But with Tours4Fun, it was easy to sign up for the tour. Everything was online so I just plugged in what I wanted. Only once did I contact their customer service representative and that was when I was in Ireland. I had to tell them I got a notice that I was supposed to call and let them know I was going to be on the tour the next day. They wrote me back and told me not to worry about it.
The tour took about a week and a half throughout Ireland and we stayed in B & B's. It was in a 17-person minibus where the bus driver was also the tour guide. While the B & B's were really nice, I'm a 63-year-old woman who had to carry my bag up one to three flights of stairs every place we stayed which I really hate. I wouldn't do that again. The other negative thing about the trip was that I didn't get as much information like when I went with Rabbie's Travel where every director or leader of the group was incredibly knowledgeable on everything like botany, geography or culture. On this trip, I had three different tour directors and none of them did that. They gave a little bit of history and then asked if we had questions. I was really disappointed because in Scotland they've all been really chatty that I just couldn't shut them up. And every one of them had been like that. So I presumed they would be like that in Ireland too.
But still, I had a good time and it was a great tour. I traveled with three different groups of people and the groups rotated in over time wherein some people would leave and then new ones would come in. And they were so lovely. Also, the directors were incredibly flexible and very easy going. Whatever we wanted, they tried to make that happen for us. They were wonderful and couldn't have been more gracious. Overall, Tours4Fun was very accommodating and easy to deal with.
Reviewed Oct. 5, 2017
I am incredibly disappointed by the company Tours4Fun and their ability to meet customer satisfaction. We booked for a Miami tour in Orlando and were advised to meet in the morning at 6:30am. We waited for 2 hours and became concerned. When I called customer service they said they had called to inform us they had no driver for the day and said we will need to cancel and we will receive a full refund. Obviously we agreed as there was nothing we could do about the situation. We then received a phone call at around 2pm saying they had a driver, however we had booked plans the following morning and there was no point in travelling to Miami at that time in the afternoon, and the man had already cancelled. However, this confirmed that the company did not try to contact us in the morning otherwise we would have been informed about the initial incident and would not have wasted hours waiting for the tour.
Now when I ask about the full refund, the company refuses to give us the full amount because we "cancelled in less than 7 days". We did not wish to cancel, we were waiting for the tour for hours longer than we should have. The company never informed us that the tour would not be going ahead, then they promised a full refund, and now they won't give the full refund. I am very upset and disappointed and I feel like this is a scam.
We regret to hear about your recent experience with your reservation and we do appreciate your feedback. Our records show that we have been able to process a full refund for the cost of your tour reservation on 09/08. Please feel free to email us at service@tours4fun if you require any additional assistance on your reservation.
Reviewed Oct. 3, 2017
My friends came to visit and I decided to take them on a tour to Niagara Falls. I have done it before with another company and it was pretty good. First of all, the bus was very small, around 33 seats, no restroom on a bus, not enough space for legs either. Moreover, the bus' suspension must be so old or worn out, that it shakes so crazy, you feel it will fall apart any second. The tour guide speaks some English, though not enough to clearly understand her. Her knowledge of the places is not very impressive either. I was surprised when she called Native Americans - Indians, when we actually had a lot of tourists from India on a bus. I found it very rude and unprofessional.
Moreover, we must pay $19/person for her "services". They collect cash on a bus to pay for tickets and restaurants later, when I would prefer to pay for them myself. Once again, I have taken similar tour before from a different company and have something to compare with. My friends and I were very unhappy with a tour. Wasted time. Seriously, I strongly advise you to think twice before you purchase tickets from them. It is always the best option to rent a car. You would save a lot of money!
We are sorry to hear about your experience on the tour you booked with us and appreciate your feedback. Please feel free to email us at service@tours4fun to follow-up with your reservation number so that our customer service department can look into this issue for you.
Reviewed Oct. 3, 2017
We had a very pleasant experience with Tours4Fun. We had some friends that were out in Spain who researched on a couple of tour operators and pointed us to one or two. My wife did a little research on the internet and found that Tours4Fun appeared to be more reputable. Purchasing online from them was fine. I was able to find what I was looking for in terms of pricing and timing. They were able to answer a lot of our questions too. The only thing I've got negative about Tours4Fun was the fact that they do not have a good follow-up system.
We booked our trip in advance and they did not have complimentary emails about the tour getting closer or more information about the trip. They also didn’t book the flights to Niagara Falls from New York until two or three days prior to the actual date, which put me from California going to New York at a nervous wreck thinking, “Well, what happens if they don’t pick us up at 4:00 in the morning. Who the heck do I call then?” But other than that, they were fine. I've called their customer service a couple of times and they were very pleasant.
The travel aspect was organized. They came by and picked everybody up within the time limit they said they would. They also corralled us to where we needed to go, put us on the plane, guided us on a bus, took us up, and helped us through customs. The local tour operator was knowledgeable as well. He spoke three different languages and was able to get us back on time. Everything was very well done and I’d use Tours4Fun again. I just have to bug them more and if they don't want to, I'd ask them them to keep me more posted as the tour gets closer.
Reviewed Sept. 29, 2017
We booked a Calgary trip in Oct. Confirmation was given to us several times. Two weeks prior to the trip, we called to "re-confirm" and was told that it was "canceled!" It appears that if we had not called to re-confirm, we would have flown to Calgary with no tour or hotel accommodations. What happened? Also, the airlines (Westjet and Air Canada) have refused us a refund. Unacceptable! :(
We are sorry to hear about your experience with Tours4Fun and appreciate your feedback. Upon checking your order details, our records confirm that we did not send out any confirmation notifications for your reservation due to non availability of the tour for your selected travel dates and we noted that we one of our customer service representatives has already assisted you with your reservation. Feel free to email us at service@tours4fun.com if you have any further questions on your order.
Reviewed Sept. 29, 2017
Horrible tour guide. Most speak Chinese very fast. No self time all rush. We was looking a tour from NYC to Niagara fall & DC. I find Tours4Fun web. The post was look and promise a nice and fun tour. We picked up from Brooklyn to Manhattan then start the tour to Philadelphia and DC. In DC the guide in name Allen notified us that the bus have some issue and cannot go to Niagara fall and we need switch bus. The replacement bus came was very old dirty all thing broken. Inside smell gasoline. Driver drive aggressive almost caused two accident. Talk on phone when drive, the bathroom on bus was out of service. Allen the guide announcement that we can't use the bathroom since not working so he suggest to "not eat or drink" during the drive so we no need to stop to bathroom.
Most of the people was Chinese so Allen spoke only Chinese. We most of the tour didn't understand nothing. Most attraction was fast. They don't give you time to be by yourself to take picture or walk. Nothing like army. "If you not be on time the bus leaving." From DC we drove almost 6-7 hours to Niagara time. Was almost midnight to enter to motel next day. We drive to the Niagara fall. We get there in evening time on our tour scheduled suppose to be a night view of the fall with the light on with all color. We was there like 2 hour and and when we ask Allen why we not stay to see the night view as promise Allen laugh and says "we can control when the Canadian side turn the light on." Really!!!
This trip use waste of time and money. The money was no matter like the time that maybe never come back. Most of time we stop to eat at Chinese food since most of the people use Chinese and I guess Allen get commission for bring people to their restaurant. In the of the tour we get split on 4 bus that was as group to NJ, NY, DC (not mention on their website) since our bus was from DC. Allen told us we need to move to other bus but the bus was full. No place to sit. 8 hour drive and we was party of 5. We try to sit together but no one of the crew help us. With all that mess Allen come to our bus to get his tip $120 and when we ask him to fix the mess he said the trip is over and this is not his problem. He said the tip is mandatory and everyone need to pay.
Bottomline Tours4Fun located in LA and use 3rd part company that don't care about services just the money, if I knew that will be the trip we was getting off from this bus in D.C., I try to dispute my card with my bank but they have hidden note in their web when using that can't be refund your money. Not worth the time you lost. Horrible company. If I can give them "0" star it was be great. Unfortunately I didn't read all review but hope you will.
We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun to follow-up with your reservation number so that our customer service department can look into this issue for you.
Reviewed Sept. 28, 2017
This website is inaccurate, misrepresents information so it is not clear as what we will do and how the tour (4-Day Lower Antelope Canyon, Horseshoe Bend and Grand Canyon) will look. Schedule is too strict, no freedom to walk in the parks or just enough time to see everything. For example at the Horseshoe Canyon we had 40 minutes, it took 15 min even to get there, 15 min to come back to the bus, what means we actually had 10 minutes there to see the canyon. Most of the time we were sitting in the bus and coming back to Las Vegas really early (around 5-6 pm).
The guide was awful and most of the time speaking in Mandarin. Guide was translating to English only additional prices for night tour, Las Vegas shows and buffets. We had three different guides during this tour and all of them were impolite, with poor English. Whenever we asked questions they said that they don't have time for us to answer our questions but at the same time the guides were chatting with Chinese tourists. Guides gave a lot more details for Chinese clients so we felt unimportant, dismissed and even discriminated due to our race (the fact that we are not Chinese).
The hotel was awful and poor, in dangerous neighborhood with lots of crackheads around. It has no room service so it means that three nights we were staying there we had full trash bins, no wifi (actually there is no wifi in the whole hotel) and so on. There were other fees not mentioned until the trip started so we spent double the money. All the payments during the trip had to be made only in cash and when we requested receipts we didn't get them. So no receipts, no official transactions, no tickets - it's up to you to decide if it shady or is it ok. All in all, there were even more problems but it's too hard to write a review about everything. My advice for you is to be smart and DO NOT BOOK this or any other similar tour. It's not worth your time, money and more important your mental health.
Thank you for taking the time to share your experience with us. We do our best to ensure the tour information is as accurate and up to date as possible on the tours' information pages on our website. We will have one of our customer service representatives contact you for further assistance.
Reviewed Sept. 22, 2017
My kids, grandkids and I went to Niagara Falls Fireworks Cruise through Tours4Fun and it was an amazing experience. They had so much fun. I saw Tours4Fun when I was searching for a hotel. I was shown a tool where I could get videos, places, and things to do in places. I like that the price was affordable and I purchased a trip online. The only person who had a problem was my daughter because we bought the tickets same day and when we went to Canada for the fireworks, she had a problem with her ticket. But Tours4Fun was able to resolve it for her. I would recommend this company to my friends.
Reviewed Sept. 10, 2017
Tour was easy to book online. However the only information you get is what you see online. The tour met at a rent car counter at the airport that was unmanned so no one really knew who the tour guide was or if we were in the right place. There were several stops at Walmart to get "to go" food because we had to eat on the bus and sometimes we had to go get breakfast and lunch for the next day after we got to our hotel after 8 pm. The tours covered the highlights of the places we visited and driver and guide were nice, but many times we did not get the info we needed upfront.
The tour requires an additional fee for activities and it not clear that it has to be in cash and we were not notified prior to when we needed it. On the day before our last day the guide announced she was coming around to collect a fee for her and the driver and it was $8 per day. Well usually this is done on the last day so I didn't have that much cash with me. She was going to each person and requesting $8 per day for her and $8 per day for her. This is a TIP and should NOT be a mandated fee. If this is a fee it should be included in the price of the tour since I've paid for the tour and then all my food and all the activities and now a mandatory tip? I always tip for good service, however, the way this was handled was just rude! I enjoyed my trip seeing highlights of areas. I will return to at another time, however this just leaves me disappointed.
Thank you for taking the time to share your experience with us. We regret to hear that there was some difficulty in finding your guide on the first day of your tour and we are working to add additional information on our e tickets on how to identify the tour guides to supplement the local numbers and agency numbers included on the documents with advise to call to reconfirm prior to the tour's departure. Tour guides may often have to improvise on arranging the meal stops to avoid delays or keep the group on schedule in line with the tour's itinerary. The fees payable to the tour guide are also termed service fees on our tour webpages to avoid misunderstanding the fees as tips. We appreciate your review of the tour as points out where we and the tour company can improve on our services in the future.
Reviewed Sept. 2, 2017
I was searching the net for Mt. Rainier trips and the prices from Tours4Fun looked reasonable and they’re very good so I decided to go ahead with them. I made the purchase a few months back and the process went smoothly. On the day of the trip, we got on board and then we were taken to a hotel and more people got on board then. We went to Walmart to do some shopping for lunch and then the next stop was Niagara Waterfalls. We spent 45 minutes there then we went to Mt. Rainier. We’ve trekked some two hours then we came back. The customer service team was professional and gave us the right kind of breaks. I would use them again.
Reviewed Aug. 30, 2017
I like the location of the stops that Tours4Fun are making for the tour so I went with them. Their price was competitive and it was fine navigating their website. Everything went pretty smoothly during our tour of Los Angeles, except for the morning. There was a party of three that were an hour late and the bus driver had to wait for them. He was told by the tour that he must wait for them and that frustrated everyone on the bus. Everyone wanted to leave the three people and get the party started. Waiting for an hour was really annoying and they shouldn't be doing that in the future.
I'm from LA and I was taking my kids and my mom on the tour. We live in the suburbs so the kids have never seen a lot of these locations and my mom who is from out-of-town. I've been to a lot of these places but they really enjoyed the Grove, which has the farmers market and it was the best. The tour takes you to all the highlights of Los Angeles and if you only had one day to do it, it's a great tour to take.
But Tours4Fun is not the real tour, they're just the people who are selling those tickets. We were staying in a hotel and when we got to the hotel that morning to check in, the concierge was trying really hard to sell me a tour. I told him I already have a tour and when I told him which one, he said he had never heard of it before. He also said he doesn't know if they'll show up and he’s never seen that bus from that place before. At the end of the day, it turned out that the bus that picked us up was the bus he was talking about. So there must be some sub-contracting thing going on. The bus that actually picked us up didn’t even say Tours4Fun on it. So it's not like Tours4Fun grabbed me in the way that I would be going to their website and buy tickets from them again. I would just go to Trip Advisor and look at what other people are saying are really good tours.
Reviewed Aug. 29, 2017
So I looked over all the reviews of Tours 4 Fun, both positive and negative and decided to give it a try, for one of their 2 day bus tours from NYC to DC advertised as $76 on their website. I'll get straight to the point: Although advertised as $76, if you're going alone they add a $50 fee- It came up to $126. The advertised amount is for 2 people and the fee drops to $55 per person if it's 3 or 4 people. This advertised fee on their website only covers the bus and the one night you spend in a hotel. There are other fees not mentioned until AFTER you book the ticket which are: $8 fee per person per day for the driver and tour guide- so $16 total, plus you're on your own paying for the attractions you visit and the cost of food, which if itemized adds up to approximately $110 in addition to what you've already paid on the website.
So in total the trip really costs $186-$200 depending on how much you're willing to spend on their "package" outside of the costs on their website. This tour is geared to Mandarin Chinese speaking customers. The bus I was on, the tour guide's English wasn't the best, but I tried my hardest to understand most of what he said. Tour guide spoke in broken English and Mandarin intermittently. Now, getting on the bus, you're assigned a number on a disclaimer that absolves the bus of any responsibility in case of any mishaps. You can't just sit anywhere, you have to sit in your assigned seat number that you receive on the disclaimer paper. Now, what I observed, not sure if this is subtle racism, is that all the Mandarin Chinese customers received seat numbers near the front of the bus, and anyone else (Indian, European, **) received seat numbers towards the back of the bus.
I'm not sure if this was intentionally done, was xenophobia, or what it was, it just seemed pretty odd in 2017. The seat numbers are ridiculous, it isn't an airplane and people should be allowed to sit wherever they please. The bus itself that I was on had no outlets to charge your phone, for such a long trip it was rather ridiculous, but I thankfully brought my portable charger. The AC was pretty low or not on at all for some of our traveling. The bathroom is also locked throughout the entire duration of the 2 day trip. We, the tourists were told to use the restrooms outside of the bus, and sometimes, some pit stops between states were 3-4 hours long. There was this little kid I felt tremendously sorry for, who needed to desperately use the restroom and the next pit stop wasn't for 2 hours! He asked the driver to open the bathroom on the bus for him and he refused! :(
If that isn't heartless then I don't know what is :(. Is it even legal to keep the restrooms on a tour bus locked for such a long trip? I'm not even sure. Hotel accommodation: Thankfully although the tour guide said we'd be staying at the Marriott and we ended up at the Sheraton instead, it turned out to be okay. I had my own room so it was good for me and I was able to get some rest. The attractions were all good but you didn't have much time to enjoy them, we were constantly being shuffled from one point to another in a short space of time.
The meal package offered as part of the $110 I mentioned before are ALL Chinese buffets. No other food options are offered as per their meal package. And the servers at these establishments aren't very hospitable, it's almost as though they're rushing you to eat and get out their restaurant. I personally won't patronize this tour company again. There are too many others with better reviews worth trying and having fun with, and in addition to the horror stories others have shared on this website, I'd be careful if I were you. I really think that the Better Business Bureau should look into Tour 4 Fun's business practices for any tourist who may not be aware of what they're getting to when they book trips on their website.
Dear Patrice,
We are sorry to hear about your negative experience and we are sharing this with the tour operator to allow them to gain some insight as to where they can improve their services in the future.
Tours4Fun uses reasonable efforts to include accurate, complete and current information on the tour packages we offer available. Information on what our packages include as well as a list of any additional fees payable on tour not covered by the reservation price is always posted on the information pages for all our budget friendly packages.We appreciate your feedback and invite you to email reviews@tours4fun with your reservation number so that customer service department can look further into this for you.
Reviewed Aug. 27, 2017
I'm currently on this trip with my girlfriend, and from the moment we set off the experience with our tour guide has been very annoying, shady, and unprofessional. Our tour guide does not know anything about any of our destinations besides for a couple of local eats (Tim Hortons and Mcdonalds), and the real estate pricing. She will say the same irrelevant things 5 times before she stops talking, only to repeat those same 5 things 5 more times. She will not stop talking, and only talking for the sake of speaking. She had no knowledge of any of our destinations whatsoever. The attractions have been amazing, I cannot deny that. Upon arrival, our tour guide told us we were to give 250$ per person for attractions and food. It is like it is a requirement to spend another 500$, on top of the 350$ we already paid.
We took a look at the prices for the attractions, only to find out that Tours4Fun is advertising them for up to 7-12 dollars more than what the prices are on the website! This lady: Tiffany, thinks we are stupid, and tries to take money from us. We did not decide to eat at every restaurant the tour stopped at. They stop at the same restaurant every time, a buffet style Thai eatery. We stopped to eat with them once, since we had no other option. Tiffany was charging each person in our group 28$ per buffet. Our group has 45 people. I saw the receipt while leaving the restaurant, while only totaled to 250$ for 45 people. She is trying to make over 1000$ off the group.
We had enough, and decided to eat at a local Cora instead of waiting for the group to finish with an attraction that we had not been interested in. While trying to enjoy at least 20 minutes away from Tiffany, she insisted on calling us 3 times telling us to come back, that we cannot do that, that it is "dangerous". This group was full of adults, not kindergarteners. Please watch out for Tours4Fun. They are a shady and dead beat organization aimed at making undeserved and dirty money. Apart from that, the attractions have been absolutely amazing. It's too bad the customer treatment could have been too.
We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at reviews@tours4fun with your reservation number so that our customer service department can look into this issue for you.
Reviewed Aug. 24, 2017
I booked the tours to Upper Antelope Canyon through this site. I planned my trip for 20th August, but by mistake booked for the 21st 12 PM prime show and paid $386 for a total of 4 adults and 2 kids. Then called them again to get the dates changed right away after placing the order, and they immediately increased the prices to $432 with an additional $30 price for changing the date. So now I have paid a total of $462. I go to the Navajo tours from where they take us in a van to the upper antelope canyon. I see the prices there which says $48 for adults and $28 for kids. So now if I calculate the total pricing, it only comes almost half as what I paid here.
There is absolutely no change in the services offered by Tours4Fun vs booking through Navajo tours. Please be aware about this and make sure to check all sites before booking through this site. Whether it is prime time or some other time, Navajo tours offer better prices. Please be aware and I'm never going to book any tours via Tours4Fun.
We are sorry to hear about your experience with Tours4Fun and appreciate your feedback. Tours4Fun uses reasonable efforts to include accurate, complete and current information on our website including full information on our tour package prices, as well as our cancellation and change policies. The amendment fees are in place as a result of costs incurred by our agency when making a change to a confirmed booking. The reservation price offered for the Antelope Canyon tour allows for our customers to pre-reserve the tour, and we do not claim that we offer "walk in" rates or rates available for travelers who do not make a reservation for the tour. Please feel free to email us at reviews@tours4fun with your reservation number so that our customer service department can look into this issue for you.
Reviewed Aug. 13, 2017
It was a good experience with Tours4Fun including purchasing the package from them. Their website was easy to navigate and their pricing was good. My friend called them and booked with them our seven-day Central and Eastern Europe tour from Frankfurt. The trip was nice and we enjoyed it. On the first night though, the hotel stay was not good because there was no air-conditioner. It was hot but it was okay. It was a fun experience and I would recommend Tours4Fun to friends.
Reviewed Aug. 11, 2017
We are booked on the 7-Day Canadian Rocky & Victoria Summer Tour Package (183-394) starting on 8/30/2017 (Reservation # **). We did not know this tour has been outsourced or would not have booked. Tours4Fun has refused to confirm the tour guide information, the pickup details and the hotel arrangements. They will not even tell us the name of the tour operator. They repeatedly state that we will have to call to get the requested confirmation information one day before the start of the tour (8/30/2017). One day before the tour we will be at sea on a cruise ship and calling is not available. What can we do? This is bizarre. WATCH OUT FOR THIS COMPANY.
Thank you for taking the time to share your experience with us. Tours4Fun uses reasonable efforts to include accurate, complete and current information on our website including the fact that we are a travel agency and the tours we offer are run by various local tour companies. Tickets were issued out on the same day we received your order, and this included the contact information for the local tour operator that you traveled out with on their 7 day tour package. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you.
Reviewed Aug. 3, 2017
We took the 5 day Tours4Fun tour (**) from LA to San Francisco via Las Vegas, Grand Canyon and Yosemite National Park, as it fitted in with our itinerary, and what we wanted to see. We had no idea that Tours4Fun outsourced the tour to a Chinese company, Lassen Tours, which meant that we had a disengaged tour leader for the first 2 days (Bruce) who spoke 90% of the time in Mandarin, and when he did speak in English, it was very difficult to understand. Bruce was unsmiling and surly, and I suggest that he get a job that he actually enjoys. We swapped guides on the third day, and got Ming Ming, who was outgoing, funny and professional, and tried her hardest to please.
Despite the fact that it was a tour for Asian travelers, we actually enjoyed the tour, as the content was wonderful (Grand Canyon and Yosemite amazing). However, we felt that the language barrier meant that we didn't really engage with the other travelers, and felt left out a lot of the time. The hotels were very modest (the Red Roof Inn at San Francisco very poor, but the diner at the front of the hotel made up for the room) but I guess you get what you pay for, and the price of the tour was reasonable. Just be aware that this is tailored in every way to Chinese clients.
Thank you for sharing your experience with your recent trip and we truly appreciate your feedback. We have passed this information on to the local tour company to allow them to gain some insight as to where they can improve in their services in the future.
Reviewed Aug. 3, 2017
I was searching for Grand Canyon tours then I came across Tours4Fun. Money-wise or price-wise, I found them better than the other websites and I decided to go with them. The interaction with customer care and booking was smooth and quick. I also sent an email to the customer care and I received a prompt response. It was awesome. Purchasing online was easy, I had all the information available, and their payment process was swift. The Sedona Red Rock Adventure I went to was a one-day tour. It has met all of my expectations and it’s a very good worth for the money. The tour guide was fun to be with too. Right from when we start from Phoenix until we reached Sedona, he explained all the places nicely. So, we had fun. I had a good experience with Tours4Fun and if I plan to do a trip and we need transportation and don’t want to do our own planning, I sure would consider them.
Reviewed Aug. 2, 2017
I was looking for the Death Valley experience as we were going to be in Vegas for a few days, and I found Tours4Fun. I went with them because I didn't want to get into a package where I had to do a few different things as I just really wanted to do that one thing that day. The online purchase was easy, the reps were helpful, and the overall service was good. I got a call the day before to let me know the meeting point.
The participants of the tour all had independently booked a hotel. We weren't part of a group. Tours4Fun went from hotel to hotel to pick up people, and everyone, for the most part, was fine other than two people. The overall tour was fine but there was a little bit of a problem when we were there because we all had a time to be back at the bus and there were two people who kept on making us wait 15 to 20 minutes in the heat. So then on the way back, it made more sense for Tours4Fun to drop us off at our hotel because as soon as you get off the highway, our hotel was the first one there. But they decided to take the two people that were late for each stop all the way to their hotel and make everyone wait. It took 45 minutes for us to get back to our hotel and I thought it was really inefficient.
Also, one other thing that they didn't disclose when I booked before which I think should be, is that when we get on the bus we will be handed this paper that we have to sign over saying, basically, if we were hurt, even my insurance company wouldn't be able to sue them. But other than that, the tour guide was very knowledgeable. He took us to places that I don't think we'd see on a lot of tours because we were such a small group, and it was a great day. If people ask me about Tours4Fun, I would just give them the information that I had of my experience and I'd let them know about the release that they'd be asked to sign. But overall, it was a beautiful experience. It's like a once in a lifetime thing that you do.
Reviewed July 29, 2017
Trip was awful, rigid, had to stick to a strict schedule, no freedom to walk at the falls, no food choices, required meal was awful for the $16 that was required - misrepresented as international buffet but it was a poor version of Chinese food, horrible bathroom in restaurant. Website is inaccurate, misrepresents information so it is not clear as to what we will do. We thought we would have free time to walk the falls and choose our meal. Poor English by guide and whenever we ask questions he would say he has to talk to others, or tell us he will talk to us later and so we were made to feel unimportant and dismissed. Gave a lot more details to Chinese clients. Please don't advertise to non-Chinese tourists if you are going to tour like this. Overly priced and horrible.
Bus was comfortable and timely arrival, but communication issues - said they would not stop other than website, but stopped at so many hotel locations on the return. The only thing that made it fun was the company of my friends. I was planning to take more tour with them if this experience was good, but I will not do it and will recommend that others. Stay away.
Dear S ja,
We are truly sorry to hear of the disappointment you experienced when booking your travels with us. Tours4Fun uses reasonable efforts to include accurate, complete and current information on our website for our tour packages available. We'll investigate reported issues with the local tour operator and provide a resolution to you.
Reviewed July 7, 2017
I once booked a different website. I was traveling with my mom and she doesn't understand too much English. But Tours4Fun was good because the tours didn't come only in English, they also have it in Spanish. I contacted customer service via email and they respond quickly. We went to see the Switzerland Alps. We have time to spend on our own without the guided tour, so we could explore and take tons of pictures. There were a variety of people and the tour guide could speak three languages. It was really good. My mom liked it a lot. It's very fun. It was a safe and comfortable ride for a one-day experience in Switzerland. I recommend Tours4Fun and if they have what I'm looking for. I will most probably use Tours4Fun on my next trip.
Reviewed July 3, 2017
We took a trip to Grand Canyon through Tours4Fun because of the price. Their website is easy to navigate and I found where we wanted to go. The customer service reached out to me to confirm the final pick-up. A young man picked us up in a shuttle van, drove us after, provided water, and always gave us the detail of where we were going. I plan on using Tours4Fun again if there's something to do.
Reviewed June 30, 2017
Tours4Fun got the best prices and package for a customer. I bought the Disneyland tour and the process was pretty easy. I'd possibly use them again in eight to nine months, it's just that I took too many trips at one time. They got excellent service and I would definitely recommend them.
Reviewed June 23, 2017
Tours4Fun has a convenient scheduling of the tour, their timing was the right range of what I was looking for, and it seemed like a good value. The online purchasing experience was easy, but the site seems a little bit outdated in terms of look and feel and how you click through stuff but it was fine. Then I had some issues with the tour itself because there was a miscommunication in terms of timing. The drop-off and pickup timings weren’t reliable so it resulted in a lot of wasted time. I ended up getting a refund for my tour because it was that disorganized. It was good that they understood the situation and they accommodated me. It was fine in the end, but it was a new tour so they were still figuring out some logistics between multiple drop-off points.
Reviewed June 20, 2017
I had recently booked a tour to Ottawa-Montreal-Quebec for my parents who are visiting from India. Unfortunately I had a family medical emergency and I got in touch with Tours4Fun if I could reschedule the tour. I was plainly refused any changes to the reservation. I asked if I could get a partial refund and I was denied that too. I understand that it is their policy and I should have been aware but I really fail to understand that when even airlines have an option of refund or at least changes to the reservation are accepted then why can't a 3 day bus tour have that? I explained the gravity of my situation but I was refused so I won't be ever booking a tour with them nor will I be recommending them to anyone.
Thank you for bringing this to our attention. As we are unable to pull any records of your contacting us by phone or email regarding the cancellation request, please send us an email at reviews@tours4fun.com with additional details so that our customer service department can look into this issue for you.
Reviewed June 13, 2017
I have traveled with Tours4Fun a couple of times and it's been a great experience. I didn't encounter any problem when I purchased online. It went smoothly and their program is very good. The more you travel through them, the more points you accumulate. So if I would go on a trip, I'd really go to Tours4Fun.
Reviewed June 10, 2017
I called Tours4Fun to talk about specifics on dates and stuff about the Grand Canyon tour. A little bit of the information was missing because it says that it's a two-day tour but I needed to make sure that I could pick any two days. But it was still an easy online purchasing experience and they contacted me right away after I emailed them. They told me a little bit about what we were gonna do each day and what was gonna happen.
First they picked us up at a hotel where we were staying. Then we went to Sedona, as we were supposed to and then all the way up to the Grand Canyon. Wayne was a great tour guide and really fun to be around. He was also amazingly educated. He talked the whole four hours. He could drive and talk, drive and talk. We learned a ton from him and that's why we like to do these day tours. He took us to some great sites to look out. Then we got into our hotel, spent the night and were picked up the next day by somebody else at three o'clock and then driven home. Tours4Fun was professional, prompt and exactly what I expected.
Reviewed June 3, 2017
Til you get the tour package the guys are kind enough. Once you pay they treat you like they take you for free trip since the payment is not refundable. They have zero adjustment in the tour. If you want to have a slavery tour you can apt for it. I had my parents who are old enough to walk fast but the guide wasn't bothered about it. If I slow down the only note he always have is 'you gonna miss the trip'. They said they'll provide water where they didn't actually do. They gave irresponsible answer that they don't have water. I nearly spend 500$ which it's not worth for it.
We are sorry to hear about your experience with the tour you reserved through Tours4Fun and appreciate your feedback. Requests for changes to most of the tour packages we offer are accommodated if requested outside of 7 days from the tour's departure date. Information on our tours and what the reservation price includes is clearly posted on our tours' information pages.
If there is anything we can be of assistance to resolve your concerns, please email us at reviews@tours4fun.com. We will coordinate with the local tour operator and provide a resolution to you.
Reviewed June 1, 2017
I was searching the internet for different activities to do when we were in Scotland. The online purchasing experience with Tours4Fun was very easy. I had a couple of questions and I emailed them. They emailed back within 24 hours. The hotel stays and location visits through Tours4Fun were great. The driver was wonderful. We stayed in a bed and breakfast at the Isle of Skye. The tour was a lot of fun and very educational at the same time. It was a great trip and I would do it again.
Reviewed May 30, 2017
Booked 4 day Yellowstone, Mt Rushmore online. Arrived SLC airport looking for hotel transfer. No hotel nominated on paperwork, only 1 of about 6 phone nos. responded. Told pickup would be arranged. 2 hours and 4 phone calls later shuttle turned up for 2 other passengers, we hijacked this. At the hotel I recognised the guide [in an unrelated west coast holidays vest] as the guy, holding a sign, in Chinese, who stopped, stared at me twice. I had checked the nominated hotels on google earth to check out nearby facilities. 1st night hotel had no hair dryer or alarm, no breakfast and 3 block walk in rain for provisions.
We were 3 of 6 non Asians in the group, commentary seemed to be about 5 to 1 Chinese, and the English component unintelligible. I could not detect the transition from Chinese to English. Thankfully they could do nothing to diminish the wildlife or scenery which was magnificent. This company should market itself as purely Chinese tours, not deceive with the impression of being mixed clientele. We were not alone in feeling 2nd class and isolated, the other 3 did as well. Don't contemplate using Tours4Fun unless you speak fluent Chinese.
We are sorry to hear about your experience with the tour and appreciate your feedback. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you.
Reviewed May 30, 2017
I wanted to go to Seattle and only Tours4Fun was doing it at that time. I went to Tours4Fun but they passed it out to other people to do the tour. Before I went, I made sure four times how we were going to meet at the airport because my friends were coming from LA side and I was coming from San Francisco side with different airplanes. They said, "No worries, we'll all pick you up at one place." They said they will be at the luggage and when we were there, there was no one. So this tour guide tried to call us but someone from Tours4Fun gave him my home number. I had given them both my home number and my cellphone number but I was in Seattle, not at home. This poor driver spent the whole morning worrying and not finding us. It was very poorly planned.
It was also raining a lot which we knew but the places looked attractive so we went. They said there would be alternatives if it was raining a lot. One day, they said we'll go to the Rose Garden. It was winter time, but they still took us there. It was a wet garden with no roses. They should have had a backup plan which they said they had if it was raining a lot. It would've been good if someone had arranged a different thing like bring us downtown and tour us out there and look around.
Plus, I didn't realize it was a Chinese Tour. My friends came from Thailand and China but they speak English. I was led to believe that they would interpret in English too which they didn't so I was left out. My friends tried to interpret but how much can you say? I always had to say, "Okay, how about in English?" And the guy will do it but then he'd forget and I didn't want to prompt him anymore. I didn't understand what he was saying but I'm in America. I complained about it but I don’t know who it got to.
It was not a good tour for me because I didn’t know what all was happening and the places that we went to were not very well-organized. Even the hotel was dirty and no good. We were all very unhappy with the tour but we made the best of it because we were great friends and we went together. That's the good part that I like. But I'm never going to Tours4Fun again.
We are sorry to hear about your experience on the 7 Day Olympic National Park Tour you booked with us. We thank you for your time and feedback, and we have had one of our customer service representatives contact you for further assistance.
Reviewed May 21, 2017
I did an online search for a one-day trip to the Grand Canyon and I went through reviews and people were happy with Tours4Fun. Purchasing online was straightforward. At one point, I called to confirm the pickup location and time and they provided professional service. The highlight of the day was seeing the Grand Canyon but the actual tour, being on the bus and seeing the route to the Grand Canyon, was a pretty nice experience because of Arizona’s terrain and the tour guide knew a lot about the area and was very informative. So, the actual ride to the Grand Canyon was more enjoyable than I expected, and that was the added bonus. It was a wonderful experience overall.
Reviewed May 19, 2017
2day trip to Niagara Falls and Thousand Island - Trip started late and we have to beg for the tour guide to turn on the air conditioning if she wants us to wait inside the bus, but instead she keeps insisting that it's against the law? What law in the US disallow the use of air conditioning for the comfort of the tourist? An hour and half after we started late, the bus stalled and we are in the middle of the freeway. They send a rescue bus to send us to a Burger King place and ask to wait for 3 hours. Now we're sitting here waiting for another bus! I'll keep posting for the next adventure and hopefully we can get to our destination safe.
Bad thing is we have already lost the Thousand Island trip we paid for and hopefully we can get reimbursed for this horrible customer service we all receive from the L&L travel service. They should have a good quality control on their contracted bus line and stop running the "death traps" along the freeways... You folks are playing with people's lives!!! I will definitely not recommend this website and will talk to my traveling friends to STAY AWAY!!!
We sincerely apologize about your experience with the tour you took and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this for you.
Reviewed May 14, 2017
I arrived in Las Vegas on a Friday only to be in town for the weekend. I wanted to do the Grand Canyon tour with the Sky walk. I called Tours4Fun on the phone to make sure to get the details right and get confirmation. I gave all my information and credit card info and was told they would email me a confirmation. I received no confirmation and was not able to get anyone on the phone again.
We are sorry to hear about your experience with Tours4Fun and appreciate your feedback. Our records show that the email that you were required to send a reply to was sent immediately after you placed your order for a reservation over the phone, and we were able to send out your confirmation notification and your electronic tickets the same day you made your reservation. During high travel season on busier days, we always make sure to call our customers back who were unable to connect with our agents due to unusually high call volume.
Reviewed May 12, 2017
When you book with Tours4Fun they hand it over to a Chinese tour company so be ready to only eat Chinese food and also you stay at the cheapest hotels imaginable. One hour into the trip the bus broke down which delayed the trip 2 hours and made us cancel a stop. If you choose this tour don't do the Toronto harbor cruise. It's a joke and be prepared to only accommodate the Chinese lifestyle Chinatown etc. Our tour guide was always walking so far ahead of us that the group would just stop because we didn't know what to do or where to go. The guide was a nice guy but you can tell it is only a part time job for him because of the lack of detail and attention needed to manage a tour group of this size.
We regret to hear that your experience with us did not meet your expectations. We offer a wide range of tour packages with varying prices to fit our customers needs. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this matter for you.
Reviewed April 18, 2017
I had previously booked and paid for a 1 day by air trip from NYC to Niagara Falls with another tour operator who could not accommodate our break so I decided to find another company which was Tours4Fun. Having previously paid and awaiting a refund I did not want a second trip to be paid for and then cancelled leaving me out of pocket of almost £2k so I enquired by email and T4F confirmed spaces for myself and my wife and I phone through to their office (I live in London) and paid for my trip over the phone thinking that all was well. I received a booking reference so what could possibly go wrong I thought.
Well the following day T4F emailed me and said they could not get us on the trip and offered alternative dates of which none were good for us but what I don't get is why when I phone the office they confirm the booking only to let us down 12 hours later whilst we slept. I asked for a refund and this is still being "processed". There is no point in this modern day and age where an online booking becomes "tentative" to be confirmed and the cheek of Katherine in customer services said in her email "Most of our customers book weeks in advanced to avoid this." Well why have me phone your office and take payment when you probably need years to confirm an online booking.
Total crap service from end to end and would advise not to book with this company and having further looked on TripAdvisor with the complaints raise I can see I probably escaped a bullet but still awaiting my money to be returned 5 days later. Be warned. This is not how a professional company operates.
We are sorry to hear your disappointment with your recent booking experience with Tours4Fun and we regret that we were unable to confirm your reservation for the 1 day Niagara Falls tour you booked with us.
Our records show that a refund was processed immediately after you informed us that you were unable to take the tour on the available dates offered.
We will have our customer service representative contact you immediately to assist with finding a suitable resolution for you.
Reviewed April 10, 2017
The conditions of the bus are not the best. We are currently stranded because our bus shut down in the middle of the highway and there is no plan. I am highly dissatisfied with the service. Another thing is that when you purchase your tickets online they don't make it clear that you are only paying for the bus ride and the hotel stay. When you are already on the bus on your way they proceed to tell you that the entrance to the places to visit are not included and you have to pay CASH for the tickets to enter these places. There is also an $8 dollar fee per day per person for the bus driver and the tour guide.
Thank you for allowing us the chance to assist you with your post tour concerns.
We have checked the description and information provided on the tour's information page and verified that the tour' s pricing section clearly listed the additional payable fees on tour not included in the reservation price.
We will schedule someone from our customer service team to contact to as soon as possible for further assistance.
Reviewed April 4, 2017
Tours4Fun had the best reviews and purchasing online with them has been easy. I emailed the reps to tell them we'll be closer to the event, they emailed me back and that was better. Also, the tour guide was very friendly. Overall, our experience with Tours4Fun was nice and we had a blast
Reviewed March 28, 2017
I was searching for information online and ultimately came across Tour4Fun. They had Machu Picchu stuff so I went with them but it was frustrating because the trip is very complicated in what their site taught me. There are several different ways you can do it and their site wouldn't accept or give options for the other cities once you had selected one. It was a mess. Also, the whole thing was very confusing. It was extraordinarily difficult to get options with the train between their site and PeruRail. They wanted you to take the most expensive option which was $560 instead of letting you do the best train and best options which are easy and half the price. It forced you to a first-class train option. It was very difficult. But the Peruvians that I actually dealt with were wonderful and professional. They were the ones that we ultimately used. They knew what they were doing and they were on time.
Thank you for sharing your experience. Our goal is to provide our customers with as much information on the tour including any additional tips to help in planning out any travel arrangements necessary in line with taking the tour itself. We have shared your review with our product department and if you have any additional details you would like to share, please email us at reviews@tours4fun.com.
Reviewed March 26, 2017
I was trying to get a Groupon for a tour but it's something I had to do fast because I had company coming and I didn't know it would take that long if I used Groupon to get a reservation. Then, I found Tours4Fun and they had some good reviews. At first, they couldn't get me in the day that I wanted. I paid for it but they canceled the reservation. But I was able to get in that Friday so I took it. The driver drove really fast but he was very informative. He knew a lot of stuff going on in Arizona that I didn't know after being here for 35 years. But sometimes I couldn't hear him. For the ride up to Sedona, he didn't have his microphone working so he changed it up in Sedona. Other than that, the experience was good. They picked us up and it was no problem.
Reviewed March 26, 2017
We just finished our tour yesterday. Online booking was so easy and was very happy with the service. We were quite amazed the way they have organized everything to run so smoothly. We enjoyed our tour, the only negative thing was not much in English therefore had to remind the tour guides from time to time. Our first tour guide from LA to San Francisco was Benny and was really fantastic. He made sure that everything was ok with us as we went with a special needs child. From LA to Las Vegas we had Sasha who was also fantastic and catered for our needs. We were able to swap the dates to Grand Canyon without a hassle. Thanks Sasha for that as you made our lives so much easier and was able to enjoy the Grand Canyon much better. Thank you I once again.
Reviewed March 21, 2017
Our first trip to Barcelona was really nice. It was about an hour and a half getting to Montserrat from Barcelona and that's difficult for the amount of time we had and the length of the travel we had to do. But one thing that was very important to us is the fact that they picked us up and dropped us off at our hotel. Our tour was a small number, which I liked. Also, I didn't feel like I was being shuttled on and forced to go into a store and buy something because they're part of the tour. Because in a lot of tour groups, you have to go in to a shop and then you get this high pressure to buy something. So I appreciate that we didn't do any of that and that there wasn't any pressure to buy anything from souvenir hawkers.
The tour guide was really good. He suggested that we go inside at the museum in Montserrat which we wouldn't have gone to on our own. The artwork that they have is phenomenal. My husband is a big Dali fan and they had some Dali there. Also, they had so many beautiful works of art that you just don't get to see anywhere, which was surprising to us because we didn't know that was there. We also went to the two houses that Gaudi built which is now a national park. That was really good and we enjoyed the drive around. We would use Tours4Fun again and I've also recommended them to a friend already.
Reviewed March 19, 2017
I planned a trip to California and I wanted to see the Hollywood, Los Angeles, Beverly Hills area. I looked up tours and reviewed about 15 of them, and thought that the most enjoyable would be the Tours4Fun one. I scheduled it and everything was great. I went to the counter, paid the fee, got my ticket, and they showed me which bus to go on. I got on the bus and everything else was with the tour guide, who was a very knowledgeable and friendly fellow. He made the experience very pleasant. I could have a tour guide who just sticks to business, but this guy added a little extra here and there, making the experience even more exciting. However, the thing I wanted to see most was the Hollywood sign, and I was hoping we'd get close to it, but we didn't.
But anyway, everything else was super. The highlight was just seeing everything, including the Beverly Hills sign and taking a picture with it. We stopped at the shops and I made a lot of purchases. They were setting up for the Academy Awards and so we got to go just outside the door of the theater where it was actually going to take place. That was good. They had also roped off an area of the place where they do the hand and footprints in the cement, and that was a little benefit. It was really cool with the stars and the opportunity to walk as far as we did. We went to the La La Land shop and to Chinatown. I saw basically everything I wanted to see and thought I would see. I've never been to California and Hollywood Boulevard was cool. I totally enjoyed the whole trip.
Reviewed March 17, 2017
I liked the fact that Tours4Fun has a one-day compact tour to Grand Canyon for a reasonable price. We just strictly booked it online and got the confirmation. It was all very simple. The tour was fantastic. Our guide,Tim, was amazing and made the trip fabulous. We couldn't have had a better guide. He was probably one of the best tour guides. Not only was he so entertaining, he also had so many great stories and told us of his years and years of experience. I recommended Tours4Fun to a friend of mine who was in Arizona. I suggested that she asks for him by name as the guide. Tours4Fun is fantastic. I wouldn't hesitate to book with them for another trip if an opportunity arose.
Reviewed March 15, 2017
My wife came across Tours4Fun on the internet. We were looking for a place in Europe we could visit because we also do business with Spain and Italy. My wife haven't been to that part of Europe and she came across the actual towns and cities that we wanted to see. Online purchasing was fine. It was our first time doing that but it was good after all. We had a couple of questions regarding the hotel but that's what it is. The web page is self-explanatory and we went over a couple of times. I was really satisfied with what I saw and what I was getting. It was my money's worth and it was fantastic.
It was a good tour for the time we had. We've been to so many places in the small time that we had and I really loved enjoying. The tour guide was also excellent and very explanatory. He put some movies during the travel about the history and the places we were going to and explained to us. We were there for two weeks but the tour was seven days. I was really satisfied and maybe in the future we’ll spend more days. The hotels were also good. I have no complaints and I'll surely recommend it.
Reviewed March 14, 2017
When I searched online, it’s very easy to register with Tours4Fun so I went with them. It advertises a luxury car and considering I just have one day, I’d rather follow a tour so I don’t have to drive. It turned out I’d rather drive. I’ve never been in a vehicle that’s such uncomfortable for such a long journey. It’s a 15-seater basic model of Mercedes. The chair is without any cushion and it’s 90 degrees. It’s very narrow and there’s no leg room at all. For a 4-hour straight journey, it’s not a good thing. I was at a point that I wanted to rent another car and drive back myself. Also, the vehicle is not stable. There’s always bumping and we can’t sleep because the journey started at 5:00 in the morning. It is the worst part. And then, the driver is also the tour guide and he talks about the spot's history and everything while he’s driving, which is very dangerous.
I'm sorry to hear about your recent experience. Our customer service team is currently investigating your reported issues with the local tour operator and they will be contacting you as soon as possible.
Reviewed March 12, 2017
Niagara Falls 2 day tour from NYC - In the 2 day tour expect to spend 95% of the time in the bus, which is old and not comfortable at all. We went in winter. It was so cold and heating was not working. The tour itself is useless, you get to see a very little sight of The falls on the US side for 15 minutes - while they are much more beautiful in the Canadian side, but they don't tell you this. The 2nd day is spent visiting a fort and on a boat on the river (you don't get to see the Falls anymore). There is an extra fee to pay for every activity, the total cost is about $150. Never again!
Thank you for your feedback and we are sorry to hear that your tour experience was not as you had expected. We will contact you shortly to further assist with your post tour concerns.
Reviewed March 12, 2017
Tours4Fun online ordering process was easy but they don't confirm it right away. Sometimes it's fast but sometimes it takes them two days to respond. It depends on the place where I wanted to go. My trip in Mexico City where I took a tour to the volcano was great and I felt good about the tour guide because I followed his orders. But, the altitude was quite high and the security in Mexico is different than we expected and he didn't care much if somebody stopped walking. Overall, the tour was cheap enough, organized and true to the description they gave me.
Reviewed March 11, 2017
Very bad travel package reseller, hide important confusing policies behind, and useless when contacting them. I have to keep dialing to got phone answered, and find people in charge. Talk to customer service is like talking to answering machine, asking any reasonable questions got the same useless manual reply. Feels like that they're not authorized to do anything, but read the manual. If you're not always the luckiest guy, it's a huge risk to book a tour from someone who just careful about how to get your money.
We are very sorry to hear that you had a bad experience with the reservation you made with us. We would like to assure you that we are taking action on this matter to get it resolved. We would appreciate it if you could provide us with a little more details on your reservation experience when we reach out to you by email.
Reviewed March 8, 2017
I tried to book the Upper Antelope Canyon tour with many sites/companies, but were aware of that the tour was sold out. Then I found Tours4Fun charged much more than others and still has available seats. So, I provided the credit card information to Tours4Fun and received the order confirmation. I therefore booked the air tickets and other tours. Then, they told me that the tour was sold out and asked me to choose other tours or other time slots. Stay away from such cheap companies.
We appreciate your feedback and we are sorry to hear about your recent booking experience with us. We regret not being a able to confirm your reservation, and always try to communicate non-availability as quickly and clearly as possible to our customers. We will contact you as soon as possible to help clarify our booking process with you. Thank you for your feedback.
Reviewed March 3, 2017
Everything went well when I ordered online with Tours4Fun. I really appreciate the tour guide. He was very friendly and did a great job. I had a good experience and I will look them up in the future for other things.
Reviewed March 2, 2017
Purchasing online was very easy. Tours4Fun had what I wanted for the right price. When I did the tour, I have a cast on my foot and it took me longer than everybody else to walk and the bus driver was so nice. He told me to take my time. We had a really good day. It was the best time I've had in Vegas. The only part that I didn’t like was when the customer service called me for the sandwiches but they didn’t get it right.
Reviewed Feb. 26, 2017
Tours4Fun is cheaper and purchasing online is pretty good. I asked if I needed to print out the ticket and the friendly customer service told me that I don't. We took the helicopter to the Grand Canyon and it's been good but a little bit too short.
Reviewed Feb. 17, 2017
The comments about Tours4Fun were pretty good so I decided to go to the Grand Canyon through them. Purchasing online was convenient and the trip was great. I recommend Tours4Fun and I'd probably book my next trip through them.
Reviewed Feb. 11, 2017
Another company did not have the package we were looking for, so I chose Tours4Fun. We went to Grand Canyon and California. We had a good tour and we'll book our next trip with Tours4Fun again. However they need to improve a little bit more on customer service, and coordination with the customers.
They're not up to date with the confirmation. I did not receive an email even after I was booked and when I finally received the e-mail I don't see anything that's saying "you are confirmed, booked." So I had to keep calling them to make sure about our trip. And then they made a mess when we were going to California, waiting for their ride. When the guy showed up he refused to take us on the bus and went to the station. I had to call again the operator and she told me, "You missed it already. He left." I said, "What else do you want me to do? We keep telling him that we have a booking with your company and we're going for Hollywood, California, and he refused. He said, 'No, no. You are not with me.'"
We had to pay another $25 for taxi to run and catch the bus and they forced me. They said, "You have to be there at the station within 15 or 20 minutes." We went all the way from Houston to Las Vegas to see these kind of stuff and they are making us to do this, to do that and they never gave me back the $25. But beside this little mess everything else is good. They were excellent.
Reviewed Feb. 1, 2017
My sister-in-law told me about Tours4Fun and we got the Europe trip. Their service is great because it's really cheap. It includes the hotel and the pickup to many places. I asked the rep a couple of times and she skimmed through specific information so I was not confused. I booked two right away. They were very responsive so I love the customer service. I went to four countries in five days and definitely plan on using Tours4Fun to book another trip.
Reviewed Jan. 28, 2017
It was simple and very easy purchasing online from Tours4Fun. My trip was pretty simple. We drove down to the Grand Canyon and spent 4 or 5 hours there then the driver drove us back to Vegas with one fix photo op at the Hoover Dam. The man driving the van was very informative and seemed to know quite a little about the history and the dam. It was an enjoyable trip and I'd be using Tours4Fun again.
Reviewed Jan. 24, 2017
It was fun and good with Tours4Fun. We were on tour for 5 days and it was absolutely perfect and how I wanted it. Everybody was so fine and helpful, and talked in a really friendly way. Everybody taught me very nicely. I am planning on using Tours4Fun again.
Reviewed Jan. 19, 2017
The program of Tours4Fun was all right. However, we were not really happy on the tour because we were not happy with the tour guide. When he was taking us around and when he explained it to us, he went over and over the same thing three times. Like, if you hear it just once that’s enough, but for him to keep on telling us three times over, it's annoying. We were just looking at each other and we weren't really enjoying our trip that day. If I go for Tours4Fun, I will make sure I don't go on with the same guy that took us that time. Also, that day we were picked up from the hotel and then, we were dropped off. And then, we asked if there's a transport available to drop us off. And they said, "No. You missed the last bus." But we were not told when we got off what time is going to be the last bus. So, that was not a good experience.
Reviewed Jan. 18, 2017
My son-in-law booked a three days trip for me with Tours4Fun. The guide was very good and the trip was excellent. But I missed the one-day trip I booked for New York because the Metro was 10 minutes late. I wanted to inform the guide but nobody was there. I made the emergency call also, but nobody took that phone. That was the unhappy situation I had. Also, I am vegetarian and vegetarian food was not available. That's the problem for me everywhere. If they stopped and we stayed in a hotel it's okay for us. Nevertheless, I had a good experience with them. When I come back I will book with them again.
Reviewed Jan. 17, 2017
After looking at two travel sites that had the day trip available, we found that Tours4Fun was the cheaper one. We took a one-day trip from New York City to Niagara Falls and the whole trip was very well-orchestrated and very well executed. They picked us up right out front of our hotel and took us to the airport. We had a guide with us and had our tickets for us. We flew to Buffalo and another guide met us there and bused us up to the falls. My friend and I were the only U.S. citizens on the group of 22. Everybody else was foreign, so that was kind of fun.
Reviewed Jan. 13, 2017
This bus tour (to Yosemite) had the worst driver I have ever experienced. He kept the bus so cold on the way out I had to ask him to turn the heat up. Everyone was freezing and had to have winter coats on. He never asked if passengers were comfortable. On the way back he cranked the heat so high it was very uncomfortable. At the end he didn't get out to help people getting off the bus. He left the speaker on and sat in his seat making sure everyone heard him thanking each person as they left him a tip when they departed. I would never take a tour through your company again after the way this bus driver treated us. Our tour was October 28, 2016.
Thank you for your feedback. We would appreciate it very much if you could send more details on your tour experience to reviews@tours4fun.com so that we may share this with the tour company to allow them to gain some insight as to where they can improve their services in the future.
Reviewed Jan. 10, 2017
I chose this tour because it was the only one I could find which combined a visit to both West Point and Woodbury Common. After paying I was told that the guide would be bilingual because there were many Chinese booked on this tour. I asked for assurance that the "guide" would speak good English. I got to the pick up point and I was the ONLY person on the tour - with a driver who spoke next to NO English. Four Chinese persons joined the tour at the last minute at two different locations, which delayed the departure from NYC, and they were going only to Woodbury Common. So we drove them and dropped them off and then back to West Point for me.
The driver was a very pleasant old man - but the usual commentary you expect on a tour like this was non-existent - apart from pointing to the "Huddersan" as we drove over the Hudson River. The bus was cold on the way to the destination (warm on the way back). No discount vouchers as described were offered or given. I could go on and on. I paid more than the other tourists. The driver demanded a $5 tip before we left Woodbury Common to return. I would ask for a total refund but have ZERO expectation it would be given. DON'T go on this tour.
Thank you for allowing us the chance to assist you with your experience on the budget friendly $45.00 tour you booked with us.
We have checked the description and information provided on the tour's information page and noted that the tour did not include any special offers or discount vouchers.
Your feedback is appreciated as it gives us and the tour operators we work with insight as to where our services can be improved in the future.
We will schedule someone from our customer service team to contact you to help with your post tour concerns.
Reviewed Jan. 9, 2017
Our experience with Tours4Fun was nice. Starting with the reservations, it was perfect. The guy who picked us up at our hotel drove us all the way to the Grand Canyon, and dropped us off back at the hotel. We had a beautiful day. We would choose Tours4Fun again if we get the chance to go around some city. I will recommend them to all my friends going to Las Vegas, too.
Reviewed Jan. 4, 2017
Feel like we were scammed. We only visited half of the sites listed on the brochure we picked up in the office and that were listed on the booking site. Only explanation from tour guide was they are not allowed to go to those places anymore, in which case they should not be listed. And, these were the main sites we had wanted to see. Also, the tour guide spoke in Spanish at least half the time so we were past some sites before we knew what they were. Very disappointing experience!
Thank you for bringing this to our attention. We are sorry to hear that the tour you booked with us did not meet your expectations. We will have someone from our customer service team to contact you to assist with a resolution.
Reviewed Dec. 28, 2016
We had our first trip with Tours4Fun this Dec 2016. Tour guide had lot of accent problem so we hardly understand what she is explaining in English. Last moment they change pick up point and we booked our hotel according to pick up point and last moment changes caused $100 for cab service to drop to new location from our pocket. The extreme point was when few Chinese people eating their food and the smell was unbearable. We requested tour guide but she didn't take seriously. Not all people can take smelly food easily and we are very sensitive towards smelly food. It was like nightmare to bear that smell throughout the journey. When taking all country people then you should take care these concerns to satisfy all customers. Just because of that smell problem we will never go back again for travels again. It is good if all Chinese will travel I guess.
inconvenience you had on the tour you booked with us. We’ll schedule someone from our customer service team to contact you as soon as possible.
Reviewed Dec. 17, 2016
A friend of mine told me about Tours4Fun and because it was affordable, I decided to purchase from them. The buying process was straightforward, simple and easy. I have $70 from the Rewards4Fun program, but it doesn’t let me use it. It says that I don’t have enough to use for a tour. Overall, I'm happy with my experience.
Reviewed Dec. 8, 2016
I booked some tours online and Tours4Fun had the specific date that I needed. When I saw the tour that included all the places that I want to see, I booked the tickets and received the confirmation. Everything is good, and if I need a tour to another place that I will go, I will use Tours4Fun.
Reviewed Dec. 2, 2016
We booked a three-day bus tour for 3 family members from New York to Washington D.C., Philadelphia, Niagara Falls, Secret Caverns and two days before departure on 23-11-2016, I got an e-mail at 06:00 PM from Tours4fun which stated the tour canceled and we contacted office and no one was available at that time. After 3 days on Monday 28-11-2016 I sent an email and asked for refund. Unfortunately Tours4fun do not want to refund 264 USD and up until now they do not accept their fault.
Thank you for giving us another opportunity to resolve this issue. Your feedback is valuable to us and we will use it to improve our products and services. We regret that you may not have been aware that you placed 2 orders for the same tour each with its own reservation number. The order that we did not receive payment for was canceled. Soon after the first order was canceled, you placed another order for the same tour making payment on the same. A cancellation notice was sent out on the first order, and a confirmation notice along with your electronic tickets were emailed out for the second order that was paid for. We hope this clarifies the matter for you and thank you for your understanding.
Reviewed Nov. 29, 2016
This was not a tour and this was far from FUN. You did not deliver what you promised in the Barstow Shopping package from Las Vegas to Los Angeles, and for this we are very angry and dissatisfied customers. This was a complete joke - we should have just got the Greyhound bus if we knew we were going to just be stuck on a bus (or 2) for 11 hours and being taken to service stations to eat stale hotdogs. It would have been cheaper and at least we would have been able to stay on the same bus and in our own seats, that we paid for!
We were thoroughly disappointed with this poorly run, poorly communicated tour. Half way through the trip we got kicked off one bus and put on another. Having to move our luggage ourselves from under one bus to another. Then having to find seats that were all spread out around the bus. Tour guides were rude disorganized and could not care less. Also the bus driver was on his phone while driving. VERY unsafe!
First up the tour took us to a chocolate factory? That was never part of the deal to visit a chocolate shop - we stayed on the bus and waited. Then we were taken to 'Gift shop' to buy sea cucumber and herbal remedies?? This was not the type of shopping tour we signed up for. If we wanted sea cucumber we would have done a scuba diving tour. Then there was an 1 hr buffet brunch for costing $15 each so overpriced and we didn't eat there as and we were told there was a chance to eat at Barstow the shopping outlet later in the afternoon... So hence we were starving by the time we got a "rest stop' at the Barstow gas station at 3.30... Still no shopping by this point.
Then in the middle of the desert after a delicious stale hotdog another bus pulls in and we are told we have to transfer... When we asked why we were told to just go back to our seats. Then we were told to get off the bus and get our bags and get on another bus. Wouldn't you just put the passengers on the right bus from the start? Who is organizing this??! AND again there was never a mention of a transfer. That was never mentioned in the booking?! I paid an 8$ service for myself and my husband then upon asking for a receipt with the tour guide refused.
Then to top it off the tour guide advised everyone we won't have time to shop. So cancelled the shopping because 1 person out of 50 has to get to a flight?! And blaming the weather and traffic the whole time. And what was even better was on the way to the Chinatown drop off point we spent approx 2 hours dropping off individuals to their own specific hotels... This was definitely not part of the shopping tour we booked!!! We are not the only ones who were disgusted by this service so don't be surprised if you hear from others.
with your recent purchase.
Reviewed Oct. 23, 2016
Took the tour with my family to the Canadian Rockies in September, 2016. Hotels were ok but got ripped-off for the food charges. Bought lunch for the 5 of us and we were charged $125 each! Worse, the tips to the driver and the guide was made "mandatory". Total tip for both of them was $30/person! Don't ever book on this tour operator. Lots of hidden charges and scams!
Reviewed Oct. 12, 2016
3 day tour - Montreal/ Ottawa/Quebec - I took this tour from 7th-10th September 2016 provided by NGH Tours. The bus- comfortable and spacious- no complaints. The price of the tour was advertised as USD 126.00, however, we were told on the bus that we MUST pay an additional CAD 255.00 per person for 2 buffet lunches and 2 buffet dinners. This extra sum was also to see the places of interest which were advertised as OPTIONAL on the Tours4fun itinerary. The tour guide (Ben) said this extra sum was for mandatory sightseeing, not optional as per the website. This sum was also for tips for both Ben and the driver (Wing), however, Ben made a request for more tips at the end of the tour! I did not appreciate the hidden fees as I mainly booked this tour because of the price.
The tour itself, whilst informative, was too rushed on account of all the OPTIONAL sights which were jammed into the itinerary. The original itinerary would have allowed for comfortable time to visit the allotted places, instead we were extremely rushed and even the bathroom stops were limited to 7 minutes for a full bus! We were not allowed to use the bathroom on the bus. The driver was very rude to passengers and was always angry. The buffet meals - food was good but the time limit took any pleasure away. We were told to "go in, eat, get up and leave..." by our guide. The hotels - Sandman and Ambassadeur were acceptable. I will book with Tours4fun again but not if the tour is operated by NGH Tours.
Reviewed Oct. 12, 2016
Coming from Australia and being very experienced travelers, we decided, for a change to go on an organised tour of Martha's Vineyard to save us the hassle of driving in NY state. So, we booked an 'American tour' and expected an all 'American 2 day trip'. Instead it was Chinese based, Chinese run and catered for the Chinese. A bus with 2 Australians, 6 Jamaican ladies and 45 Chinese! The tour guide Helen was pleasant and tried her best to accommodate everyone's needs BUT the Chinese clients dominated the entire experience. The bus driver (Chinese) (who we weren't even introduced to) never spoke to the clients. Helen only spoke in Chinese to him. Fortunately, the narration which was pretty good was in English and Chinese, but at times difficult to understand because of her accent.
This trip was NOT worthwhile. The initial cost was OK, but on top of that, there were additional tour attractions which they demanded had to be paid for in cash once we were on the bus. I would expect bus groups would get discounts to some attractions, but we had to pay FULL price and we were given no receipts. We drove forever...traffic was shocking leaving and returning to NY (2 hours late). On the return trip, we got off in Flushing and caught the subway home as it was quicker. The mandatory $8 a day tip for driver and guide was also a bit much. The only consolation was the great hotel we stayed in, but Helen didn't know where we were staying till 2 hours before!
There was very little coordination of the itinerary as we backtracked constantly across the Providence area, esp when driving to their specified Chinese buffet restaurant and then to the hotel. The days were extremely long...leaving at 8 am and arriving at the hotel at 10 pm and the following day leaving at 7.30 am and didn't get back to NY till well after 9 pm. Even though I enjoyed Martha's Vineyard and the surrounding areas, the whole weekend was disappointing. The island tour on Martha's Vineyard was a total waste of money. If I had read the complaints made to the consumer board about this company, prior to my booking, I would NEVER have booked this tour. Avoid this company at all costs.
Reviewed Oct. 11, 2016
The tour is advertised that you get so much for such a good deal. See vegas and the grand canyon and hoover dam. I booked this tour for my elderly parents and cousins. It came out to be $244 for them leaving on a Sunday. What they don't tell you in the fine print is that if you wish to go to the grand canyon or hoover dam, youre going to have to pay extra. Everything has an extra fee associated with it. Even if you choose not to go to the grand canyon and dam on day two for $50-$90 per person you'll still have to pay them $30 per person to have the day to yourself in your hotel room. You pretty much have to pay them to do nothing for you. Pay more to go on this tour of the grand canyon or still pay to be left behind and do nothing. Its ridiculous that you have to pay them $30 per person for them to do nothing for you because you opted out. They list it in their notes as a "free day fee." They ought to be sued for such bogus practices.
Reviewed Oct. 1, 2016
We took a 3 day bus tour from Toronto to Quebec city. Be aware that you will have to pay 4 times as much on the bus (cash) in addition to what you paid at registration. Please note, there are no other choices. You have to pay for your meals at buffets of their choice (some were okay and some were unacceptable. Dinner in a restaurant in Quebec city was terrible.) and "tips" for bus driver and tour guide. Hotel Ambassador is unacceptable. Tour guide is mediocre. We did not learn that much, but she kept us all on the schedule and it was important. Please do not trust the high rating on their website. They never post negative reviews there. We submitted one and they did not post it, even after I contacted them and inquired why they did not post it. Disappointed.
Reviewed Sept. 19, 2016
We found out in the bus that some people paid &100 dollar less by person for the same trip. The problem is that in their website they make people believe that the sites that we visited, people have to pay. When they are for free. Also they make you believe in their website that you can go inside the White House. It's very tricky their website.
Reviewed Sept. 6, 2016
We really enjoyed our trip to Martha's Vineyard. It was a 2 day tour. Left on August 29, 2016. At first our original plans had changed to what was advertised (Steam boat trip). We then went to the Mystic Aquarium and the Breakers instead. Everything was on a time schedule that worked out well. Our tour guide Suki was so pleasant and helpful with any information we needed. She was truly a gem and very knowledgeable and so very friendly even the small children on our tour were very enamored with her. We thank Tours4Fun and our driver for a safe and pleasant experience.
Reviewed Aug. 27, 2016
I took a tours out of Las Vegas to Bryce and Zion Nat. parks. There were optional tours to Antelope Canyon and Horseshoe Bend that we were told were mandatory. The tour guide collected from everyone. Tours4fun farms out their tours to random bus tours. I asked three times why they were mandatory when they were listed as optional and each time I got a confusing answer, however I had to pay. He was Chinese with poor English. When I got back I complained to tours4fun. They said reimbursement was up to the company that actually did the tour and they wouldn't reimburse me.
I was told I could have chosen not to pay (not true), but this was the only itinerary for the second day. Tours4fun said I could have stayed in the (low class) hotel. Really!!! You would think tours4fun would want to know that the company was cheating their customers. I was the only English-speaking person, the rest were Chinese. He narrated mostly in Chinese. One time he went on and on in Chinese and nothing in English. When I said "English please" he said about three words. Be prepared to be ripped off for this extra payment of $84.00. I would not ever use them again.
Reviewed Aug. 26, 2016
3-days tour to Las Vegas and Grand Canyon was quite cheap but still not worth it. The bus was full of Chinese and the guide explained everything in Chinese three times longer than in English. Lunch place on both ways was horrible Asian buffet where everything was crowdy, noisy and messy and food was eaten. All dishes were almost empty. The food that was left was very bad. Lunch didn't include the trip. It cost 15$. The hotel in Las Vegas was okay. The trip to Grand Canyon took 10 hour (return) and we had only 45 minutes to stay at the South Rim Grand Canyon. The tour also included visits to a chocolate factory and an outlet. A chocolate factory in the 100 degrees heat is a joke. You can't buy anything from there.
And the outlet where they took us was totally a fraud... Poor Chinese who bought brand products "cheap"... The bottom of this trip took place on the return. They showed a catastrophe movie on the bus and it was San Andreas which tells about earthquakes in Los Angeles... very comfortable return to home. The most positive thing in this trip was very good bus drivers. And remember, visiting Grand Canyon costs 50$/person.
Reviewed Aug. 11, 2016
I went with my family in 1 August 2016 on this 3-day tour, was a bit frightened by poor review by some. Our experience was opposite to what some others have written. It was value for money, the guide was enthusiastic, hotel stay was awesome for the price, all passengers appreciated the guide. Some customers may not be used to tip system, but should understand that it is a norm in the US. Most things are explained on the Tours4Fun website. Thank you so much, I would certainly recommend.
Reviewed Aug. 3, 2016
We went on the 3 day tour to Niagara Falls Washington DC and Philadelphia. The coach was filthy the air conditioning did not work and the coach was very smelly. When we complained to Bill the Tour operator he said it was not his problem and said tell the driver. The Driver said it was not his coach and he would not clean it. The tour guide could not speak proper English we couldn't understand him. He could not explain anything but kept saying "OK?" OK?? He didn't given any explanations of where we were or where we were going. When he asked a question he couldn't answer us.
On the second morning the coach broke down. Neither the coach driver or Bill came to tell us what the problem was. We wasted 2 hours sitting waiting. When the coach started we asked the driver what was wrong and he rudely said "Don't ask questions its working now so you don't need to know!" The trip was then rushed and we didn't have enough time to enjoy the sights we had paid to see. The Tour guide insisted everybody paid him an extra dollar on top of the $8.00 service charge and when one of the families refused to pay this because the service had been so bad he became very rude and threatening telling them to get off the coach and called the police. As a fee paying customer I was very upset by the whole experience. There was no customer service. The coach was dirty and unsafe. This is not what we paid for and I wished I hadn't gone. This spoilt our whole visit to New York. This is a Bad Bad company. Don't go anywhere with them!
Reviewed July 12, 2016
My parents booked this tour because they were told about it from a friend. They booked the 3 days Chicago tour. My parents booked this tour because they wanted to go to the main attractions with a schedule with a tour guide that will explain the city to them as well as help them navigate throughout the city so they wouldn't have to plan the trip because they were too busy to do research. They originally booked this trip just for the two of them. However, they couldn't go due to a family emergency. Therefore, the trip got postponed until July 8, 2016 when my siblings and I were out of school for the summer so we could also join them on the trip. My parents then added my siblings and I on the tour so we could all explore the city together.
This tour is STRICTLY for international Chinese tourists! Do not go on this tour if you are NOT. The tour guide only speaks Chinese. If they do speak English, it's very broken with a strong accent. We had such a hard time understanding our tour guide even with the most simple conversation. Our tour guide also looked like he just woke up from deep sleep. His work shirt and pants were all wrinkly with no regard to his look. Also, keep in mind, this tour has gratuity per day per person!!! It's ridiculous in my opinion. Never going on this tour again.
Reviewed July 10, 2016
I took 3-Day Bus Tour to Washington D.C., Philadelphia, Niagara Falls (Night View), Watkins Glen, Secret Caverns from New York and believe me if you want to enjoyed this tours, don't pay anything to the tour guide, just in that case is a good deal. ONLY POSITIVE THING: HOTELS ARE GOOD VALUE! The tour guide start going seat by seat asking for what "optionals" tours are you willing to taking on, and given, and he show us a handwriting sheet with prices of that and HIS TIPS!!! ($8 Dollars per day per person!.. MANDATORY TIP!).
He had some tours and shows, the most of them just for CHEAT YOU! For example one of them was an entry for Watkins Glen, who is a State Park and it is free for everyone! I PAID because I didn't know that. When I arrive to the place, there was no entry fee, so I asked to the tour guide, and he told me that is for an insurance, a requirement of the park. I was really doubt about it, so I went to talk to a State Park Agent and he told me that they don't have that requirement and actually they don't sell that kind of things! So I got really upset and asked to the tour guide about that issue, and he started to scream to me, and very very rude, and we were fighting about it.
I was wondering why I have to paid 10 dollars for a free State Park and he just told me, "You have to talk to the agency!" and I insisted that he lied to me and he just told me that I have to talk to the agency. I felt robbed and very very upset. Like that all the tour is in the same way! Same thing with some shows and attractions. This review could be very very long with all the things that I have to tell about this company. My only suggestion is that avoid them or take it and not take any optional tour, and don't pay his "MANDATORY TIPS".
Reviewed July 4, 2016
Usually I don't write reviews. However, special circumstances require special measures. I booked the 11-days Yellowstone tour together with my best friend. I am a frequent traveler and lived in five different countries in the last years. Hence, I got a broad view of what is good and what is bad service/organization. I like to emphasize a few things that were extremely disappointing. To summarize the experience before going into detail: it is a huge scam!
1. The special conditions - The discounted price was about 700 USD per person. My friend could not come to the trip. I sent an E-mail to the agency, just to inform them and claim some of the money back. However, they sent me an invoice of about 400 USD saying I need to pay a punishment fee for him not coming. Trip before: 1800 USD for two. Trip after: 2200 USD for one. I called them and the service agent got directly angry, yelled at me, and told me that I need to pay the additional 400 USD. I requested a few times for another (more experienced) agent and got assigned to one after a few days. In the end, I didn't pay the fee and nothing happened.
2. Collecting Service Fees - The special conditions also say that each traveler is expected to pay 8 USD tips per person per day. 11 days 88 USD per person. After three days, the guide collected already the service fee in advance which was more a mandatory tip. The concept of tips is normally that you pay as much as the service was worth to you.
3. Mandatory fees - during the trip the guide collected 180 USD mandatory fees for the entry to the national parks, the use of the bus, etc. From my point of view, this fee needs to be included in the tour price, since there is no choice and you cannot just skip one or two of the tours. Additionally, the mandatory fees increased between booking two month in advance and the departure by 30USD. They can change the fees as they like to. In San Francisco, a city tour is offer which one has to take. Otherwise, the bus will drop you off at a point which is 1.5 hours walking away from the final stop of the tour. You pay 35 USD and they drive you to a church and a viewpoint. The worst city tour I ever took. It should be really optional or included in the announced tour price. All in all I paid 300 USD more (+35%) on top of the announced tour price plus the expenses for food.
4. Food, hotels and wake-up hours - The bus stops regularly for toilet and lunch breaks. Most of the time, fast food or Asian buffet is offered. However, during the 11 days I only ate once breakfast. The bus departures every morning at about 6 o'clock (sometimes earlier). The hotels do not offer breakfast before that, so you need to prepare your own breakfast and eat it on the bus. The hotels are medium to low class and always located outside of the city.
5. Travel group and money - The group mainly consists of Chinese travelers and the tour (with the lunch stops) is developed to suit the Chinese travelers. My group was really friendly and it was fun talking to them. However, if you are not so open to the Chinese culture, this is definitely the wrong tour for you. Since you need to pay everything in cash on the bus, it is likely that you get pickpocketed. Invest in a travel safe before the trip in order to avoid what happened to me.
6. Content of the tour - The tour is very compressed and full of really nice places. You will spend most of the time on the bus. About 10 hours a day and stop here and there for 30 min. The stops at the sights are rather short. For speed tourists no problem. Did I enjoy the sights: Yes! Can I recommend the tour: Definitely not! Book a tour with another agency such as Columbus, Globus.
Reviewed June 23, 2016
We took 2 days trip to Niagara Falls. Worst trip ever. Ride is quite long, but bus was old and uncomfortable. Guide didn't let you use bathroom, even when we stopped. They rushed us all the time, didn't give any time to enjoy epic views of the falls. Also we paid for extra activities around 80 per person, which seems a lot when we checked actual prices online. Do not take native dance show, total waste of money and time!!! And you have to tip 8 dollars per day per person. So for family of 4 people two days tip is 64. Very generous if you ask me. But the worst part happened on our way home. Our bus broke. We had to wait for another one coming all way from NY for around 4 hour. Then three more hours to NY. That was just horrible. Reading other reviews I see that it happened before with different trips. We received refund 10 dollars per person. That's all. I really recommend to look for different agency and enjoy your trip.
Reviewed June 21, 2016
Bus Tour taken from June 08 - June 12, 2016. This tour is cheaper than other tours and although it cuts out the frills such as nice food, it covers the essentials of touring the Canadian Rockies. 90% of the tours passengers were chinese speaking from China or Hong Kong or that region. The passengers were all nice people. The tour guide spoke in chinese and english. If you are uncomfortable in a bus full of one race and you are the only family that's different, then this tour is not for you. The schedule is busy like any other tour, the pick up and drop off were prompt and on time every time.
We did not buy the food package as we thought it was poor value for money - and we were right. The food package was chinese food for every dinner or lunch - but the buffet meals were reduced cheaper fare with bare essentials. At every stop there are always food places that will give a good meal. I don't recommend the food package. Since breakfasts are not included with each hotel stay, you can be really gouged when going to the remote hotel stops such as Lake Louise and the ice fields. $4 for an egg and $4 for 2 slices of bread is outrageous even for these locations! Therefore I recommend you carry canned chicken or turkey or tuna salad snacks with the easy pop out opening and a couple packs crackers for in-room breakfast if you can't stand the gouging.
A few packs of your favorite coffee (all in one mix) or tea or hot chocolate will be useful because all the hotel rooms have water kettles and mugs. The next stop will have chain restaurants or convenience shops. Overall, though expensive, the tour was worth it, and still about half the price quoted for the same tours sold by other operators. The hotels are all 3 star and have clean rooms etc - good enough for an overnight stop and early departure.
Reviewed June 20, 2016
We booked a 6-day Grand Canyon-Yosemite-San Francisco tour on Tours4Fun.com and were guided by a company called Seagull Holiday when we arrived. Maybe the tour is cheap, but one shouldn't have had to endure a service this bad. This tour is the worst I've ever experienced. They divided the tour into several smaller tours with different tour guides. The first tour guide we had is someone called Eric **. This guy shouldn't be a tour guide at all. Not only did he rarely provide any basic information of places we visited, he also had no respect for his customers. He showed customers bad attitude and just focused on getting more money out of service and optional tours, not that he provided any kind of services. He is also very impolite. I've never met such a terrible tour guide.
The other 2 tour guides we had did a little better at their jobs, but I wouldn't call that good. Overall, I don't think Seagull Holiday has any understanding of customer service. We didn't see much of the Grand Canyon or Yosemite or anything for that matter. Plus they have so many hidden fees which add on more than half of the tour cost. Don't waste your money on this your company. Stay away!
Reviewed May 31, 2016
My family and I took a trip to Maine State, the bus was very old. On our way back from Maine from the rear of the bus was black smoke coming out. The driver explained that supposedly he forgot to open a ventilation, after visit the last attraction the driver and the tour guide removed from the roof the ventilation because the smoke never stopped. In top of everything the tour guide request his MANDATORY TIP. We refuse to pay it based in unsafe conditions of the trip. The tour agreement was to pick us up and deliver the passengers at Main Street, Flushing. Because of the tip they dropped us at China Town without further explanations. Very unprofessional, unethical behavior.
Reviewed March 14, 2016
I recently took a 4 day tour to Baja California with Tours4Fun. It was AMAZING! It was my first time to Baja California and well I wasn't so sure what to expect. Everything about the tour was perfect. The bus was comfortable and on time. Our tour guide was VERY kind and knowledgeable about every site and also gave us a story to every stop we made. I felt safe throughout the tour and anything I needed, the driver and tour guide were there to assist.
Reviewed Jan. 26, 2016
I originally signed on a 3 nights, 4 days package from LA to Las Vegas/Grand Canyon because of the seemingly cheap cost for a trip to the Grand Canyon as well as 3 nights stay in Las Vegas... However, I was SEVERELY DISAPPOINTED by not just this tour but also Tours4Fun. First of all, this tour is run through Seagull Holidays, a primarily Chinese based tour company. If you do not speak any Chinese, you are out of luck because the tour guides mainly cater to the Chinese tourists and hardly speak any English. Our tour guide, "Leo," spoke about 90% Chinese, and 10% English the entire time.
The few times he did speak English, he gave either false information (The San Gabriel Mountains are not a part of the Rocky Mountain Range, Ventura County is not a part of Los Angeles) or he made ridiculously insensitive/racist remarks such as saying Salt Lake City is a very high level city because there's mainly white people that live there... I would've rather preferred it if he just didn't speak any English at all and not say anything so that I could at least sleep a little rather than hearing his bogus remarks.
The next deception came when we were on our way to Las Vegas. The tour guide handed us a paper with a list of optional packages travelers could participate in while on the tour. First of all, YOU HAVE TO PAY AN EXTRA $50 PER PERSON TO GO TO THE GRAND CANYON. You guys (Tours4fun) mislead me by advertising the Grand Canyon as part of the original $139 deal. I notice that you guys have since increased the original price to cover that part of the package but that does not deter from the fact that I and the other people that I was traveling with that week were misinformed about the additional cost for the grand canyon.
I was very pissed off about the surprise cost so decided it would simply be better not to pay the $50 per person. But when I told them this, they said that I needed to pay a mandatory $30 fee for NOT going to the Grand Canyon... How ridiculous is this? I HAVE TO PAY $30 TO NOT GO ON THE GRAND CANYON TOUR??? My girlfriend and I were completely bewildered by the ridiculously shady manner in which this tour was managed. We ended up paying the $30 per person to not go to the Grand Canyon and just rented a car in Vegas and did it ourselves. Ended up paying a little bit more but we refused to ride with this tour company for all its ridiculousness.
Another thing that was ridiculously shady was the fact that the tour almost forces you to dine at a generic Chinese buffet about 15 minutes away from the strip. The name of the buffet is a very generic "Las Vegas Buffet" and I'm almost positive the owner's in cahoots with Seagull Holiday. The bus stopped there right before we arrived in Vegas for lunch and once again on our way back to Los Angeles. What's ridiculous is that with all the marvelous restaurant options in Vegas (literally a few miles away from that restaurant), they make this obscure restaurant in the middle of nowhere a lunch stop not just once, but twice. We were really looking forward to Grand Canyon and Vegas but this tour completely ruined what would've been an enjoyable vacation.
Reviewed Jan. 5, 2016
We wake up in the dead of the morning to join their over-packed schedule, and when we arrive it's still dark and we can't see anything. We can't understand the guides, bad English and Chinese, many, many hidden fees, no real choice to join or not.
We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at reviews@tours4fun.com and provide us with your reservation number so that our customer service department can look into this issue for you.
Reviewed Jan. 5, 2016
We waste one day of the tour. They charge us extra to everything. Everybody was getting in the bus, driver won't ever turn the light on, we have to use our cell phone. They don't have a straightforward schedule. We don't even know what's the name of the hotel we will stay. Bad experience. Never will used this bus tour. I'll cancel my future trip and I'll tell my friend too to cancel this trip.
If you have specifics you would like to share, please email us at: reviews@tours4fun.com.
Reviewed Dec. 27, 2015
The day tour to Girona and Costa Brava was really nice. Everything was beautiful and I really enjoyed it. Everything went smoothly, like with the stops, and I made a new friend. The service is great.
Thank you, Laura, we are happy to read that you enjoyed your tour to Girona and Costa Brava. We appreciate the time you spent to share your feedback.-- Tours4Fun Team
Reviewed Dec. 26, 2015
I used to visit Washington, DC and other attractions in New York. That's where I got the Tours4Fun contact, and since then, I have been traveling with them. With Tours4Fun, it's easy to book, and the staff are professional. We have been getting a lot of help if there are any changes. My family members had used Tours4Fun for our US Trip and we had a lot of fun at that time. I'm pretty much comfortable with them. Booking is hassle-free. The good part about purchasing online is you get points, but the later part of using those points is a little tricky. Also, once or twice, I called them up for changing some bookings and I never got a good response, but overall, interactions and service provided by the team was good. The Bellagio trip was a good experience. Las Vegas was the highlight of that trip. If I can get to use my points, I'll book with Tours4Fun again.
Thank you, Dayanand. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your booking experience and we will continue to provide excellent service.-- Tours4Fun Team
Reviewed Dec. 24, 2015
I, along with my wife, 10 month old daughter, and three in-laws, booked 2-Day Niagara Falls and Thousand Islands Tour**from New York** [**]. Trip was starting on 18-Jul-2015. Bus AC broke down even before the end of first day. We were told that driver will get it fixed and it will be all good by second day morning. But it did not happen. It was extremely hot and humid in all packed bus. Driver and guide even did not have a courtesy to update us on the situation. We travelled from Niagara York all the way New York, whole 8 hours without AC in suffocating and boiling bus. It was a terrible experience, my daughter was so restless and uncomfortable throughout the journey back due to hot n humid bus.
Guide and driver charged $8/person. So I paid 80$ for 5 people party for a two-day tour and it was total waste of money as we did not get any support/courtesy messages at all. They never tried to arrange an alternate bus for us. It even rained on the bus briefly and since driver popped the ceiling ventilation, it literally rained inside the bus. My in-laws came from India and it was their first trip within the US and such low-grade uncourteous service was so much embarrassing. It was a total disaster and I will never ever give it a try and will stop everyone to use this agency. Sorry for all the criticism but these guys well earned and deserve it. Please stay away.
Dear Durgesh, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.
Reviewed Dec. 23, 2015
We were researching for a trip using another website and a friend of mine told me about Tours4Fun. We booked through them because they have the same tour as the other site but were a little bit cheaper. And purchasing the tour was clear and straightforward but it was a little bit of a headache when they kept emailing me on getting my passports and additional trip information afterwards. But their customer service we polite and once we got everything figured out, it was fun.
We went on a Quito and on an Amazon Jungle Bus Tour where we met in Quito the first day then we started traveling into an Inca village a little further into the Ecuadorian Amazon Jungle on the second day. The tour guide we met and talked to was nice and everything seemed to be planned out. The tour went with the itinerary they gave us and the family at the place where we stayed at in the Amazon was very nice and accommodating. And, they made the experience even better than it would have been. Overall, it was a good trip.
Dear Christina, We're happy to hear your overall experience with Tours4Fun was satisfactory. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team
Reviewed Dec. 21, 2015
I chose Tours4Fun because of the price.I’ve never had an issue with the customer service. I bought it back in August. There was no visa, so that wasn’t a problem. I prefer a small course, which is why I had such on my last trip which was at Barcelona. Nothing really impressed me during the stay. I think there are a lot of better places in the world to visit than Spain. But overall, the tours were fine and I’m happy with the experience. I still intend to use Tours4Fun in the future.
Thank you Christopher, we are delighted to learn that you enjoyed your tour overall. Please consider us for your future travel needs, we would be glad to assist you. ---Tours4fun Team.
Reviewed Dec. 18, 2015
I had a good experience with Tours4Fun. Everything was fine and perfect.
Wilson, thank you for sharing your comment. Please feel welcomed to contact us for your future travel needs, we would be glad to assist you. ---Tours4fun Team.
Reviewed Dec. 16, 2015
Myself along with 4 family members landed at Ny airport to start the 5 day trip. We were put in a van for our drive to hotel. The van was driven by someone who doesn't know how to drive and also doesn't know how to speak a word of English. He can't even read STOP signs on the road. Even his GPS is in Chinese. I have to guide him on every turn and step. His GPS kept falling off of windshield and he would always pull over to fix his GPS (almost 6 times). One of those stops were so dangerous that someone almost hit us from behind. Every second in that van was extremely stressful and I almost burst into tears thinking about how I put my family into this situation. After coming back home I sent a detailed complaint to Tours4Fun and nothing happened. I am planning to lodge a complaint with the New York State Dept of Transportation. No family should go through what happened to me. No one deserves this.
Dear Go Va, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.
Reviewed Dec. 15, 2015
I heard about Tours4Fun from a friend. It was easy to navigate when I purchased the tour online. The one-day bus tour was very nice and efficient, and the time management is good. I'll probably be booking my next trip with them again.
Thank you, Yuan. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Dec. 13, 2015
The site was a little bit confusing because all the trips are numbered and since there are more than one trip to the same destination, there's more than one number for the same trip. I guess some of them are geared towards Asian people or from outside the country and that made it a little bit confusing. Otherwise, the website was fairly straightforward.
Moreover, the one-day bus tour was a bit long but it was very good. The driver seemed to be well-seasoned and he knew the route, all the top spots and the fun spots. He alerted us when we needed to look to see. We didn't stop when we passed by the Hoover Dam, it was dark and he pointed in that direction. He was clearly satisfactory. Also, going to the Grand Canyon was beautiful. Even though the bus ride was long, with the scenery, the trip was well worth it. If I went with my children, I think they would feel the same way. However, I learned after I booked the trip that there is a helicopter trip to the Grand Canyon that would curtail the amount of time travel. That's the only real negative. I don't know if their company could get around that because they're a bus company.
Thank you for your feedback Monte! We genuinely appreciate it and we are glad to hear that you are happy with your purchase and overall tour experience. Our goal is to provide easy navigation on our website and smooth booking process. Please feel welcomed to visit us again in the future so that we may assist you with your travel needs -- Tours4Fun Team
Reviewed Dec. 11, 2015
Online purchasing on the Tours4Fun site was easy. My one-day Washington tour was very good and we visited a lot of places. We left on time, came back as scheduled, and the tour guide went through all the sites that we visited. He was clear and very good. Seeing the Madame Tussaud’s Wax Museum and the White House was good especially the White House because it looks so big on TV, but it looked a little bit smaller. My whole experience was very informative and organized. I'll definitely use Tours4Fun in booking my next trip.
Thank you Salisha. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Dec. 10, 2015
I was shopping the networks to see what was going to give me the better experience with my money and I just stumbled upon Tours4Fun. My experience with them was wonderful. It was hard to understand the purchasing process, but it was ok. Their team was courteous and they did help me. In the interim, I was able to retrieve the tickets that I needed and everything worked out, so they were very knowledgeable. I loved the two-day Disneyland and Adventure Park Hopper tour. I'm a Disney fanatic because I go every year and it's the first year I did Tours4Fun, but it was a wonderful experience. It was a good getaway and was relaxing, and I made the best of it. They were very considerate in helping me out. I thought they were going to give me a problem but they didn't. I would definitely do it again.
Thank you, David. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your tour overall booking experience and look forward to assisting you again with your travel planning in the future. -- Tours4Fun.
Reviewed Dec. 8, 2015
I was doing online research for package tours to Europe and came across Tours4Fun's website. It was easy to navigate, good layout, and easy to find the information I need. I didn't know that it's a conglomerate of different tour companies so there were times when I ask questions, they had to go back to the provider in Europe. One of the drawbacks was that there was no specific person to deal with therefore, I would always have to give a background to the person. There’s a general question area on their website so I’d submit questions there. But I'm pleased with their customer service and they were prompt in their responses.
We had an 11-day tour of Europe and it was too much for my 80-year-old in-laws. The pace was quick in getting off and on the bus and with only 5 minutes to do what we need. It's not a criticism of the company but the nature of trying to see a whole lot of stuff in 10 days. We touched base in all the places they promised but only a couple of hours here and there.
Thank you for your feedback Joel! We aim to provide the best value tour for each customer and the focus is always to provide the most of your site seeing time. Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team
Reviewed Dec. 7, 2015
I had a good experience with Tours4Fun. They're excellent.
Thank you, Wilfrid. We appreciate the time you spent to share your feedback and we look forward to assisting you again with your travel planning in the future.-- Tours4Fun
Reviewed Dec. 6, 2015
Tours4Fun got me to the Grand Canyon safely so it was a wonderful trip. It was good.
Thank you, Joel. We’re happy to hear that you enjoyed the Grand Canyon and look forward to assisting you again with your travel planning in the future. -- Tours4Fun.
Reviewed Dec. 4, 2015
I’m very dissatisfied with my experience with Tours4Fun. We had a hard time with communication and our guide leaned more toward speaking Chinese, because there were so few of us speaking English.
Dear Freida, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.
Reviewed Dec. 3, 2015
I had a very good experience with Tours4Fun. We were in British Columbia and we really enjoyed Victoria, Butchart Gardens.
Thank you, Wesley. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip to Victoria/Butchart Gardens. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Dec. 2, 2015
We had a really good tour last summer and I would recommend it for anyone. I really like that we bypassed a lot of the traffic. We saw other buses that were congested and we took a different route. They took us to eat and it was excellent. I would definitely use Tours4Fun again.
Thank you Amy. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Dec. 1, 2015
The one-day Washington DC tour from Tours4Fun is perfectly designed for somebody who has a short time but wants to see more things. I searched online and there were several websites that popped up. I had a look at each of them and Tours4Fun fit my needs. I needed to take my kids to see more things, one day to go over almost all of them so it was not very detailed. Maybe we'll have another time to come back to see more detail. But for that time, it was perfect. On my next trip, I plan to use them again.
Thank you, Chun. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your Washington DC tour and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 30, 2015
Our tour guide was really good and funny while we were going through Los Angeles. It was an amazing experience. He made a lot of great comments about the city and about everything, so I really enjoyed it. I'm going to Niagara Falls and I'm planning to go with Tours4Fun again.
Dear Daniela, Thank you for taking the time to share your feedback, and we hope to assist you with your travels in the future.-- Tours4Fun Team
Reviewed Nov. 29, 2015
My Escape from the Rock Cruise was on a good day, not too hot and not too cold. We went to San Francisco Bay then to the bridge and came back to the island to have a tour. Overall, it was a good experience. I liked the boat, the tour, and the view. I'll book again with Tours4Fun on my next trip if I have a discount.
Thank you for your feedback, Paulo! We aim to provide the best value tour for each customer! Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team
Reviewed Nov. 28, 2015
I'm happy with my trip with Tours4Fun. It went to the Golden Gate bridge and then turned around. And then did a view of the skyline of San Francisco. It was nice and I would do it again. Although it wasn't easy getting the ticket. I had to return an email which I never received. And then I had to go to the booth where the boat was going to take off and pick up the tickets there. Versus, I was hoping that I could just print them from home and take it with me. I also had to confirm a couple days before as well. But Tours4Fun is more affordable than other sites and I didn't have to take the whole package. With other sites, I had to take all 3 options but with Tours4Fun I could just choose a lesser version of the same tour.
Thank you, Sameh for your feedback. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 27, 2015
I choose Tours4Fun over other travel sites because of their price. It's very cheap and very easy to buy online. The tour guide is always very polite. I always recommend it to my friends. I'm here on an exchange program, so as a student I want to save money and I know a lot of friends who travel with them. It's accessible and fun. We know that we'll have a simple hotel, simple bus and everything. It's cool to have the opportunity to travel light to distant places for that price, so I cant complain. However, some inns or hotels have rooms with cigarette smells but I know it's not Tours4Fun's fault. Furthermore, they need to find a way to keep the bathroom inside of the bus working. It's hard to keep a bus with the bathroom open for 35-40 people you're traveling with for days. Either it's locked in use or something is broken. Sometimes when you have an emergency, it’s good if you have the bathroom available.
Thank you, Marina. We appreciate the time you spent to share your feedback. We ask your understanding in that the tour guides do allot of planning and restroom maintenance may take away from other duties the tour guide must be available for. We understand there may have been a valid reason to dis continue the use of the restroom on the bus for that day due to safety or sanitary reasons. Your feedback however will allow improvements where possible and a chance for further improvements that we can share with the tour provider. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 27, 2015
My Grand Canyon tour with Tours4Fun was wonderful and booking the tour on their site was very easy and it brought me to where I needed. The tour proper was comfortable, fun, and great. It was nice to see the canyon. It was eye-opening, long but exciting yet something different. Also, the bus driver was great, but the only downfall was that he forgot some of the passengers at one of the stops. Our bus actually had to go back and take up the remaining passengers which made our trip almost 45 minutes longer than it was supposed to. Nevertheless, I will use Tours4Fun again on my next trip if I do something like that again.
Dear Irina, thank you for your feedback, we are pleased to learn you enjoyed your tour overall.-Tours4fun Team
Reviewed Nov. 26, 2015
My wife and a friend of mine looked Tours4Fun up on the internet. They thought it was exciting so we went ahead with it. The Niagara Falls Illumination Night Cruise was outstanding and purchasing it online was very easy, too. They just booked it. However, when we went to get our tickets, ours went through quick but not for the others. We went downstairs and they let us on the boat, and everything was great. The person who was supposed to give us our tickets had to go through a couple of steps to get it but she got it right away. The fireworks display was beautiful. Everything was very well organized and set beautifully. I loved it and I'm totally satisfied. Although it was really exhausting after the tour, we’re planning to do it again next year with them.
Thank you, Nelson. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 25, 2015
I found the purchasing process in Tours4Fun to be kind of difficult. There were a bunch of tours to Paris that were basically all the same companies. Some are sold out and some weren't available and it was rather confusing. Some people could also buy a lunch while others couldn't. But overall the tour was fine. It was nice to go to Paris for a day. The tour guide that was in charge was very pleasant and helpful.
Thank you for your feedback Edward. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. During peak travel season, tours shown online can become sold out based on when your reservation and full payment is received. We are happy to learn you were happy with your Paris tour and look forward to assisting you in the future. - Tours4Fun Team
Reviewed Nov. 24, 2015
The Grand Canyon River Adventure Airplane tour that we had with Tours4Fun was great. Purchasing the trip online was easy, too. I compared Tours4Fun to other travel sites and it seemed like the better deal all the way around. It's more comprehensive and more time on the water. I'd definitely recommend it.
Dear Vincent, We're delighted to hear your experience with Tours4Fun! Thank you for taking the time to share your positive feedback. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team
Reviewed Nov. 23, 2015
The reviews from TripAdvisor made me lean towards Tours4Fun. The customer service was okay. The only issue I really had was when I first booked that tour. The Hoover Dam was included, and then later it was not. There was no refund for that either. But the bus driver during the tour was wonderful. Overall it was pretty awesome, and I plan on using Tours4Fun to book my next trip.
Thank you for your feedback John, we appreciate the time you took to share your thoughts. The local tour provider informed us that due to bus regulations the itinerary would not longer include the stop to Hoover Dam, and we informed each of the travelers as soon as we received the update. The Hoover Dam stop is approximately 20 minutes which is just enough time for a photo opportunity, while the main attraction of the tour you booked is a Grand Canyon tour. We are glad you enjoyed yourself overall and thank you for booking with tours4fun.-- Tours4Fun Team
Reviewed Nov. 22, 2015
I found the website of Tours4Fun on Google. The speedboat ride was fun. I think everybody was satisfied with their ride because it was a group that I had taken from Upstate New York and a group from Arizona. We were all there as one large group and I think everybody had a good time.
Thank you Bernie. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 21, 2015
My online purchasing experience with Tours4Fun was easy. I took a tour in the Everglades where I got to touch an alligator!
Thank you, Leah-Sophie! We aim to provide an easy online booking experience and are happy to learn you were pleased. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 20, 2015
The Golden Gate Park Tour I did with Tours4Fun was very nice and very enjoyable. The scenery was very nice. The instructor was very helpful, very professional. It was the first time I rode a Segway and I was afraid to make it go too fast but he kept encouraging me, “Oh, you can go faster!” He took a video of me riding the Segway and I showed it to my colleagues at work and one fellow said that I rode the Segway so well, like I’ve been riding it all my life. So I’d recommend this to anyone.
Thank you, for your feedback David! We appreciate the time you spent to share your experience with booking online and your trip to the Golden Gate Park. We are happy to hear that you enjoyed yourself and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 19, 2015
The Skywalk Express Helicopter Tour that we had for my fiance's birthday was phenomenal. We loved it and I'll do it again in a heartbeat. However, we had a slight problem with our pictures because they weren't included. But we had a lot of fun. The pilot was awesome and very knowledgeable. We'd definitely recommend Tours4Fun.
Thank you for your feedback, Carmel, we are happy to learn you enjoyed your Helicopter Tour! To help travelers plan for personal expenses, we include the package excludes information under the pricing tab on each of our tour pages. Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team
Reviewed Nov. 15, 2015
Purchasing online with Tours4Fun was easy. In our Grand Canyon tour, they picked us up from our hotel and then drove us up through the Canyon. We're happy with the experience.
Gregory, we appreciate the time you spent to share your feedback about your purchase experience. We will continue to strive to provide excellent service.-- Tours4Fun Team
Reviewed Nov. 14, 2015
First of all I definitely NOT recommend this tour. The driver broke my luggage's handle. I told this situation to my tour guide. She just said "we can not do anything about it." My handle was completely useless and I had very hard times on return way to airport!! I mailed this situation to tours4fun. They wrote me "we will take care of this situation and let you know." I waited for 1 month and wrote again. This time they didn't answer to me!! Customer service is scandal!!!
Dear Kerim, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.
Reviewed Nov. 14, 2015
I learned about Tours4Fun online when we were doing our plans to go up to Niagara Falls. I typed in “Niagara Falls” and it popped up. The online purchasing process wasn’t too bad, but I ended up having to call them because they wanted passport information when I didn’t have a passport. So we had to make arrangements but they were really helpful.
During our Niagara Falls tour, we stayed on the US side. Our tour guide was really awesome. He was sweet and helpful. We had a really good time. Overall, it was a wonderful trip. Even the flight up there was good. They accommodated us for everything and made sure that everybody would stay together. We did have a delay because the president was in New York, so we didn’t get out ‘till midnight. But there was a guy that stayed there and waited for us, so we didn’t have to worry. I would still consider using Tours4Fun on my next trip, depending on where I’m going and on the offer. Although I was not able to take advantage of the Rewards4Fun program that they offered because it was only our first trip, I would say that the service was really good for the price we paid.
Dear Kim, We're happy to hear your overall experience with Tours4Fun was pleasant. Tours4Fun is dedicated to providing exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team
Reviewed Nov. 12, 2015
We had some good experiences but we had a number of problems during our two-day hop on, hop off trolley tour to Vancouver City. In the beginning, we got on the wrong tour because there are several companies that do the same thing. They have different kinds of buses and stop at different places. Being new to the city, we didn't know what we were looking for so we found the wrong one. We spent the first morning just trying to find the right bus with the right route. There needs to be some kind of a commonality between the different companies and everybody needs to honor a person's ticket to a central location where you can get the right bus and you can get yourself where you're headed. It took a timed reception staff in a different hotel than the one we were staying at to make a couple of phone calls to figure out where we were supposed to be and how we were supposed to get on the right bus. We wasted about half a day doing that.
The last day we were using Tours4Fun was a rather busy day. We were waiting for our bus to go from Granville Island to a place closer to our hotel and there were too many people for the amount of space on the bus. It wasn't only Tours4Fun, there were others as well. So we waited for over an hour to find a bus that we could actually get on. The second bus driver finally made the company understand that they had to put another bus down there because people were getting very angry. So from our observation Tours4Fun sold more tickets than they were running buses that day. Because of those two experiences, that made it difficult to enjoy the city as much as we wanted to. We missed a few things because of that first morning and then the end of the day when we couldn't get back to our hotel.
Thank you for your feedback Janet. Tours4fun uses reasonable efforts to provide as much information as possible on your E-ticket including the tour operator name so that you can easily identify the tour operator when boarding. However we're happy to hear your overall experience was satisfactory.- Tours4Fun Team
Reviewed Nov. 11, 2015
I ordered 1-Day Disneyland tickets from Tours4Fun and didn't have any problems. I would book through them again.
Thank you for your feedback Tanya and we are glad to learn you were happy with your online purchase experience. ---Tours4fun Team.
Reviewed Nov. 10, 2015
Tours4Fun mentioned some of the things in the site which is not there in the motel. When I booked the room they're saying there is an oven and refrigerator in the room, but when I went over there, there's no oven and refrigerator and there has been an extra charge. But other than that, I'm satisfied with the people who took me to the tour.
Dear Rama, we we sorry to learn of your disappointment and would like to inform you that amenities such as a refrigerator are not guaranteed on the tour. You must check with each hotel at check in for available amenities. We thank you for your feedback, and we are glad we were able to provide additional information.---Tours4fun Team.
Reviewed Nov. 9, 2015
My 14-Day Western, Central and Southern European Tour was an amazing experience. We really enjoyed it. We took two tours. One was the green, other was blue. Both the trips started in Frankfurt and we finished the first leg, the blue one, in Switzerland. And then we jumped on the green one which starts from Switzerland that took us all the way to Paris. We’re a family of five, me and my wife and our three kids. The oldest one is sixteen and the younger one is six year old. It’s a very family friendly, extremely good experience, especially the guy for the second leg. He was extremely good.
The facilities were good except for the Ramada hotel near Vienna. That was probably the one place which we didn’t like. The rest of the accommodations were 3 stars or higher and the breakfast was part of the trip and it was well taken cared of. The time which was provided for each location were ample enough, the expectation was set pretty well. You’re never spending too much time in each of the locations. Now we know that if we make a more focused trip at a later time, we could go to only certain places.
We plan on using Tours4Fun to book our next trip. We are looking at the amount and another line which is the red line. I do know that they have other trips in Australia and that’s something we are also exploring. We just came to know that Tours4Fun also have a route in the US. So we are going to look into those, too. We would recommend them to a friend. Everyone should do this in their lifetime.
Thank you, Vijayakumar. We appreciate your feedback and are happy to hear that you enjoyed the Southern European tour! We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 8, 2015
I would recommend Tours4Fun. I chose them for their pricing. Purchasing was easy. I had a couple of emails for the customer service and they responded right away. We went on a wet jet tour and it's like a racy on the water boat ride. Me and my sister had a good time. I thought they only do Canadian things but that's a mini vacation for me. So if I can find something else for my next trip I will book again.
Thank you Tamekia. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 7, 2015
We purchased a trip to Niagara Falls via Tours4Fun. There, we showed us a couple of sights on the way and the sights there. And we stopped at a winery which was a waste of time. We should've stayed at Niagara Falls. If there's something decent to do, I would use Tours4Fun to book our next trip.
Thank you Leonard for your comments. Sometime a tour will combine different sites to maximize the tour experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Nov. 5, 2015
I first heard about Tours4Fun online. I looked up travel tours and they came up. It said something about being able to get off and get back on when you wanted to. And that's what we wanted to do because we had two of our grand kids with us and we didn't know how long it would take at each place we wanted to visit. The online purchasing experience was pretty easy. We got our tickets and got the information printed out. And when we showed up in DC at the Union Station, it was where we got on. We showed our pass to the lady at the booth and we got right on. No problems. We took two grandchildren along with us to DC to see some of the sites and the museums. And the tour was just so that we could get on the bus. And what we did with the first day we were there, we got on and rode around the entire trip so that we could see where things were. And then that afternoon, we got back on and went to a couple of specific sites. Overall, my experience with them was very good.
Dear Lloyd, Thank you for your feedback regarding the tour. We are happy to hear you enjoyed your site seeing and look forward to assisting you with your travel needs in the near future.--- Tours4Fun Team.
Reviewed Nov. 4, 2015
My friend, Catherine, was the one who found Tours4Fun online. She was the one doing the planning and booking online and purchased the package. Our 1-Day Rosslyn Chapel & the Scottish Borders Tour was very nice. We went to a variety of places. We saw the statue of William Wallace and went to Melrose Abbey. There was a third stop before we finally went to Rosslyn Chapel, which was the last stop on the tour. It was a positive experience and I enjoyed the tour. The next time we go to Scotland we would certainly consider Tours4Fun. They gave us a nice tour and our tour guide was knowledgeable about the events he spoke of
Dear Murdina, Thank you for taking the time to share your feedback, we happy to learn you enjoyed the tour experience and we hope to assist you with your travels in the future.-- Tours4Fun Team
Reviewed Nov. 3, 2015
My experience with Tours4Fun was great. I first heard about them from the internet and purchasing from them online was pretty easy. The representatives I spoke to were courteous and were able to answer all my questions. My one-day bus tour to the Grand Canyon was great and the driver was pretty good. The only thing I worried about is that the dinner was not very good and that the time on the bus was too long. But aside from those, I still plan on booking our next trip with them.
Thank you for your feedback Jack we are happy that you were pleased with your purchasing experience and that you enjoyed your tour overall. We look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team
Reviewed Nov. 1, 2015
I was searching online, that's how I first heard about Tours4Fun. I had called and talked to their rep about the fact that we have to pick up our coupons or ticket at a different location from all the other locations that we can go to. They give you a whole lot of stuff to do on the one trip but there's no way you could do all of them in the one day. It was okay however, I don't think I'd plan on using Tours4Fun in booking my next trip.
Dear Heather, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.
Reviewed Oct. 31, 2015
We took the 6-day US East coast tour starting 10/26/2015. The first day itself we were delayed in Flushing by 1.5 hours waiting for the night tour bus. Travelers had started at 4 in the morn and had to spend the whole day without rest. The night stay at Days hotel was cheap!! 10/30/2015: Departed for Boston at 7:30 a.m. By 11:30, the bus was crawling at snail's pace. On asking, the guide refused to reply about what was wrong. Thereafter, we stopped for lunch.
In resuming the journey, the bus continued at a slow crawl for a long time before finally halting at Blandford service area with a complete bus breakdown. We were made to wait from 2-2.30 unto 8:45 when a bus arrived from New York. Why, on earth was a bus called from New York that was 4 hours away and not from somewhere locally, is something all were upset about. From noon unto 9 at night, people had to suffer and 9 hours is a lot of time to organize alternate transport which was not done.
My mother, a senior lady and the rest were inconvenienced. We finally reached Boston at 11:30. The Lobster dinner was lost. We didn't get a proper meal either for lunch or dinner. The University tours didn't take place that day so we had to go next morn. As a result, instead of an hour and a half at the famed Quincy market, we were given 15 mins there to just quickly pick up lunch. We had to eat it on the bus as other members of the group had to be dropped to Boston airport. We did not see Quincy market, didn't get to eat properly, couldn't shop or visit the restroom either. We went to Quincy market just so it could be said that we were taken there! We didn't see the market nor were we told anything about it.
So all in all, Boston we did not get to see!!! And so much physical and mental fatigue. No service was provided that day and despite that, service charges which were collected beforehand, were not refunded. Throughout the trip, we were made to run from place to place. Luggage was another issue. Nobody helped with the loading and offloading of luggage which had to be done every night. The trip was to be given a 1-star rating but I have it 2 because of the effort of the tour guide Angela.
Dear Zainab, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. If you have already done so, please allow us time to look into the matter. Thank you, Tours4Fun.
Reviewed Oct. 30, 2015
We had a week planned for my granddaughter's 16th birthday and Disneyland is where she wanted to go. So we picked out something to do each day. The trip to Disneyland is great for a younger person, but I didn't enjoy it so much. I'm older and I wasn't very impressed with Disneyland. But we might use Tours4Fun again for our next trip, depending on what my needs are.
Thank you for your comments Bill. We look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team
Reviewed Oct. 28, 2015
I’m really happy with Tours4Fun. The tour guide and the bus driver were really nice and the tour overall was great. I enjoyed it and I thought it was a very fair price. The only thing that I had a problem with is at the end of my tour, I had a hard time finding transportation to the airport. They were communicating with me by email to set up that arrangement but they kept misunderstanding that once I was on the tour, I couldn’t get my emails because I was no longer at home. And, my phone wasn’t working that well overseas and I wasn’t getting the communication, so I lost out in the final arrangements with the transportation. Other than that it was really good and I really liked it.
Dear Celina, thank you for sharing your feedback regarding your tour. We were sorry to learn of the difficulty you experienced at the end of the tour, but we are happy to learn you did have a nice tour overall. We look forward to assisting you with your travels in the future. Tours4Fun Team
Reviewed Oct. 27, 2015
We went to this wine place which was interesting. Overall the experience was a 10!
Dear Stephanie, We're delighted to hear about your experience with Tours4Fun. Thank you for taking the time to share your feedback and we are happy to hear that your overall experience was a 10!- Tours4Fun Team
Reviewed Oct. 26, 2015
When we went to New Orleans, my friend found Tours4Fun online and purchased a New Orleans tour from them. The tour was great, and everything was awesome. We went to a swamp tour, then a plantation, and it was fun. If I go somewhere where they are at, I would use them again.
Thank you, Rose. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your New Orleans Tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Oct. 23, 2015
I chose Tours4Fun because I felt it was a good deal. It was okay and I did not have a problem with it. I used it when I went to Seattle. The Chihuly Garden and Glass was beautiful. It was nice and that's the only thing that I did like when I was in Seattle. I'm hoping to use it to book my next trip. I did like my experience with it because it helped a lot. I'd recommend them.
Thank you Amelie. We are happy to learn that you generally enjoyed the tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Oct. 21, 2015
Our New Orleans Super City Tour through Tours4Fun was okay but when we got to the hotel, they had no room for us. It took half an hour of waiting in the lobby for them to find the actual reservation and get us a room. That was a little bit of a hassle. The communication between the hotel and Tours4Fun was a little annoying. I don't know if it was the hotel's fault or Tours4Fun.
Dear Margie, while we empathize with your disappointment in the trouble you experienced with your accommodation, you did not book your hotel reservation with tours4fun, you had only booked the 1 day New Orleans Super City Tour with us. We recommend you to contact the company you booked the hotel with to express your dissatisfaction with the appropriate parties....Tours4Fun Team.
Reviewed Oct. 20, 2015
We're glad we did the Escape from the Rock Cruise with Tours4Fun. It was reasonably priced, real organized, and we enjoyed it. I was pleasantly surprised that the similar things at Fisherman’s Wharf were half the price, it was a good deal and I’d definitely recommend. It was a really good tour and was like a two or three months’ wait to get on the island which was a good alternative and no notice needed. I'd definitely do it again!
Thank you, Matthew, we are happy to hear your feedback regarding your Escape from the Rock Cruise! We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Oct. 19, 2015
I had booked a 7 day tour to California and Vegas with Tours4Fun.com. Two incidents happened which made me write this review. The tour guide based on the directions given by Tours4Fun company charged us additional $35 per person for skywalk in the Grand Canyon. The skywalk is already covered as part of the $80 basic gold package for which we had to pay. Moreover, they charged the same price for children. On inquiry at the ticket counter, they said that the price was lesser ($76) for children and the skywalk was already part of the $80 package.
My wife had injured her back because the driver suddenly applied brakes. There was no first aid kit available on the bus. When I had argued about the extra money being collected for skywalk, the tour guide openly said that this is how the tour company makes profit. He also said that some of this money goes towards insurance. If the money goes towards insurance, then why was my wife's injury on the bus taken care appropriately? This company is a BIG cheat and you will end up paying up unnecessary money for things that you don't need to pay for.
Fees for optional tours/admissions are not included in tour price. Customer has the responsibility of making self aware of all the details under Package Includes and Package Excludes on tour web page before joining the tour. We appreciate your feedback regarding a first aid kit which will usually contain bandages, and other simple supplies. Should you or the other passenger require medical assistance, please call 911 immediately. The tour guides are not trained on providing any medical assistance.----Tours4fun Team.
Reviewed Oct. 18, 2015
I read a good review about Tours4Fun, and they have a very fair site. I had a very good experience with their online purchasing. I called their customer service team and they were very helpful. I really liked our New Orleans Plantation and Swamp Tour. It was very good. Also, I like the Rewards4Fun program as it's very good. I absolutely would use Tours4Fun to book our next trip.
Thank you, for your feedback Joisett! We are happy to hear that you enjoyed your tour and that you were satisfied with your booking experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Oct. 18, 2015
I just got back from the 5-day in the Canadian Rockies that took place between October 12th and October 16th (Product Code: 183-5775): http://www.tours4fun.com/5-day. I have several complaints to formulate and as I spoke with different vacationers, I can understand that I am not the only one that is really disappointed! I have listed below, by order of importance, all the things that were not appropriate during this trip: 1st point: Once I arrived at the hotel, the guide welcomed us and already gave us an invoice for all the activities. First ''surprise'' as I was expecting and willing to pay by myself for each activity.
I told Alan, the guide that for many of the activities and places I do not have to pay as a newly Canadian. I have a pass for free entrances in many places of the Canadian Government. He replied that it was impossible to have free entrances for Government Owned Cultural/tourist facilities and still asked me for CA $ 174.15 to pay in cash (invoice **), right now. Because of that, I had to pay for the places which should have been free such as: Glacier National Park, Banff National Park, Jasper National Park. In consequence, I want you to reimbursed by your organization for those fees.
2nd point: As we changed driver and guide during the 5-day tour, we had to pay $8 daily for the guide and $2 for the driver. When I told them I will withdraw the cash from the bank ATM (which cost me banking service charge), Alan asked me 3 times in the afternoon for these payments, which I find close to be harassment. As it was not written anywhere, I expect the reimbursement of those fees as they told us it was service fees and mandatory.
3rd: The way your business proposal for the travel tour is misleading, because in reality this is not a 5-day tour. It is more a 3-day tour and we could have understand that every day we will visit many places but when we read: ''Golden - Kamloops - Ginseng Factory - Fraser Valley - Vancouver''. In fact, the Ginseng factory is in Kamloops and we didn't sleep and visit Vancouver as we slept in New Richmond. Totally misleading!
4th: In Kamloops, we were supposed to visit a Ginseng Factory. However, it was only a visit of a shop selling ginseng products to the tourists. In reality, it was more a 7 hours driving experience than a visit of the Canadian Rockies! Totally incredible! 5th: When I booked the trip, it was written that the contact would welcome us with a ''Tours4fun'' sign to locate us. However, the person that picked us up had a ''Super Vacation'' sign. I had a doubt and- in fact- it was the one that would pick me up. I could have missed this person... This 5-day tour, I should have found out that this trip would be badly organized! As requested, I expect full and complete reimbursement of these unexpected listed fees mentioned above. I expect a prompt response from your organization before I move the problem to another level of complexity.
Dear Marianne, We are sorry to hear your disappointment with your recent trip. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. Thank you, Tours4Fun.
Reviewed Oct. 17, 2015
I ordered six, 2 day Disneyland hopper tickets from Tours4FUN and I was leery because it was my first time ordering from this company but everything was perfect. I ordered online and received the tickets thru the mail by the date I requested, no problem. They all had cute Disney characters on them. Of course, in the back of my mind I worried that when we got to the park the tickets wouldn't work or something horrible would happen but nothing did. The tickets were legit and I would definitely order from this company again. Thank you Tours4FUN!!
Thank you for your feedback Kelli and we are glad to learn you were happy with your purchase experience. ---Tours4fun Team.
Reviewed Oct. 17, 2015
I was looking for a particular tour online and found Tours4Fun. My online purchasing experience was fine. I used them to book a tour in Scotland and it lived up to everything that I was looking for.
Thank you for your feedback Norma and we are happy you were pleased with your purchasing experience. We look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team
Reviewed Oct. 15, 2015
My Rome In A Day Tour through Tours4Fun was excellent. I liked the price and purchasing online was good. It was very easy. When we called the customer service team, they were knowledgeable. I might use them again in booking my next trip.
We’re happy to read your feedback about Tours4Fun Cesar! Thank you for taking time to share your experience. We strive to provide the best services for each customer and look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team
Reviewed Oct. 15, 2015
The tour was good but too many informations were not released until the day of the tour like the service fee and the locations to visit and how long to be there. Also we knew that we had to pay for tickets at attractions but when we called to find out if we had to buy ahead of time no info was given to us. When on the bus we were told to pay for all of it in cash so we were surprised. The trip was good overall just more info and maybe more time on the visits!
Thank you for your feedback Carmela. Tours4Fun uses reasonable efforts to include accurate, complete and current information on our website. Listed under the Package Excludes information, as well as on your E-ticket are the payable costs so that you can prepare before joining the tour. We are glad that you enjoyed your tour overall and hope to provide future travel assistance for you soon. ---Tours4Fun team.
Reviewed Oct. 14, 2015
Someone took a tour with Tours4Fun and told me about it, so I looked it up on the internet. The purchase was easy. I bought the one day Washington, D.C. Bus tour two days prior but the payment information and number was off so the booking was not confirmed right away. I tried to contact customer service but no one answered the phone, so I had to send an email, and they called me the next day. I was paranoid because I couldn't verify if the payment went through, and if I was going to make it. That was the only thing bad about it. Otherwise, everything went smooth and clear. Everyone was very nice and were there on time, the buses were nice and clean, and the guide was fluent in both Spanish and Portuguese. We had to walk fast to make it to every location but it was very nice. I really liked it, and would definitely book my next trip with Tours4Fun.
Dear Solange, Thank you for taking the time to share your feedback, we do appreciate the time you have taken and hope to assist you with your travels in the future.-- Tours4Fun Team
Reviewed Oct. 12, 2015
We booked the above tour which took place on Sept. 18, 2015. We are English Speaking and from the USA. When we called to ask some questions the question of language did not come in our conversations or did not appear anywhere online when we booked this tour. This tour bus consisted of approx. 28 people and the driver all of which were Asian. The total tour was conducted in Mandarin Chinese except when it came to very few words mainly as to the time we should be back on the bus. As a result we did not understand the majority of what we saw. I have phoned Tours4Fun 6 times since our return from this trip and each time nobody returned our phone call. We have asked for a refund but we cannot get anyone to respond. Tours4Fun is not a very good company and should not be allowed to treat people this way.
Thank you for your comments Stewart. Overall it sounds like you are disappointed that the tour was conducted bilingually in English and Chinese. You may co-travel with a majority of a single group, especially if the tour is offered in that language. Your tour was a bilingual tour conducted in both English and Chinese. This information is made available on the tour's page under the "Special Notes". If you wish to follow-up, please feel welcomed to email service@tours4fun.com. Tours4Fun Team.
Reviewed Oct. 12, 2015
Our Tours4Fun experience was great, and I don’t have anything to complain about. My boyfriend and I had a lot of fun in San Francisco, and I’d recommend the company to anyone.
Thank you Maria. We were pleased to learn that you enjoyed your experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Oct. 11, 2015
I was looking for a tour to the Grand Canyon from Vegas, and found Tours4Fun. We had a great time when we went there. The bus driver was great and kept the tour very interesting and fun. If I decide to take a bus tour, I'll be using Tours4Fun again. I loved it.
We’re delighted to read your feedback about your tour Denise! Thank you for taking time to share your experience and look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team
Reviewed Oct. 9, 2015
I looked up Tours4Fun online, compared pricing with other travel sites, and chose to go with them. It was pretty easy to get in and put in the information on the site when I purchased online. I bought the Grand Canyon tour and had a really nice time. The driver was very friendly and knowledgeable. I enjoyed the fellow who gave us the tour and it was a pleasant experience overall. I'd recommend Tours4Fun.
George, we appreciate your feedback! We genuinely appreciate it and we’re glad to hear that you’re happy with your purchase and tour experience. Please feel welcomed to visit us again in the future so that we may assist you with your travel needs -- Tours4Fun Team
Reviewed Oct. 8, 2015
Tours4Fun was a good value. The makeup of the tour was okay. It gave me a little bit of everything we wanted to see there on Victoria for the day. It was fine other than the fact we were the only English speaking people on the entire charter bus. We didn’t anticipate that. Everything was in Chinese. That was a little bizarre and my daughter was a little uncomfortable. I don’t know if that was the normal type of tour or if that was just a random occurrence but we were the only English people on there.
Even in the morning when we met at the hotel, we were sitting and waiting at the lobby and he came in and checked. I said, “Are you here for the tour?” He said, “No, no, no, it’s not yours.” And then we’re waiting and then he finally came in and realized that it was us and asked us finally. We were late leaving because I don’t think he was expecting it to be us when he was coming to gather everyone for the tour bus although he tried hard. The whole tour was done in Chinese and we didn’t understand anything, but he would give us a rough translation occasionally, here and there. He tried to take care of us but it was a little unexpected.
Thank you for your feedback Jody. We contract with various providers all across the United States and abroad to offer the service we advertise on our website. Because people from all over the world enjoy the tours, most of our tours are conducted bilingually. We are happy to hear you enjoyed the tour overall and thank you for booking with tours4fun.-----Tours4Fun Team.
Reviewed Oct. 7, 2015
My experience with Tours4Fun was really good. It was my first time to the Grand Canyon. They were very friendly and accommodating. They were very knowledgeable on the place. I’d recommend them to others.
Cherie, we appreciate the time you spent to share your feedback about your tour experience. We will continue to strive to provide excellent service.-- Tours4Fun Team
Reviewed Oct. 6, 2015
I purchased online from Tours4Fun and it went well. The Grand Canyon Explorer trip went well too and the guide was exceptional. I will probably use them again to book my next trip and I'd recommend them to friends.
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Thank you, for your feedback Jon! We are happy to hear that you enjoyed yourself and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team
Reviewed Oct. 6, 2015
At first, I was skeptical. But after working with Tours4Fun I was extremely happy! They communicated with me whenever I had a question and they were personable and helpful. Thank you for a great experience.
Dear Frederick, We're delighted to hear your experience with Tours4Fun was satisfactory! Please feel welcomed to visit us again for your future travel planning needs. - Tours4Fun Team
Reviewed Oct. 5, 2015
I had a really good experience with Tours4Fun. There was nothing I disliked at the time of our trip. I am happy with them.
Thank you, Prashant. We appreciate the time you spent to share your feedback. -- Tours4Fun Team
Reviewed Oct. 5, 2015
Worse bus trip ever. Guides were not well informed. Bus driver was always tired. Picked up from airport an hour late after several calls. Not enough time for rest room breaks. Tour guide was always screaming. No help with our luggage. Had to look for tour guide. Sent to wrong areas and could not find tour guide. Tour guides had on regular clothes and couldn't tell who they were. Should have had on something showing that they were guides. Places we went to eat were all Chinese buffets or we could go to Subway or Burger King 2 blocks away. No one knew what was going on. My problem was the way we were disrespected and the way the guides demanded their tips. Tips are for a service being performed. If they are NOT performing their job no tip should be given. One of the bus drivers was in a fender bender. One lost the luggage of a young girl and told her to call the tour company because he was running late. Lousy trip.
Dear Marrianne, we are sorry to hear your disappointment with your recent trip. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. If you have already done so, please allow us time to update you soon. Thank you, Tours4Fun.
Tours4Fun Company Information
- Company Name:
- Tours4Fun
- Company Type:
- Private
- Address:
- 24 West Saint Joseph Street
- City:
- Arcadia
- State/Province:
- CA
- Postal Code:
- 91007
- Country:
- United States
- Fax:
- 626-552-3713
- Website:
- www.tours4fun.com
