Tours4Fun

APPALLING CUSTOMER SERVICE EXPERIENCE. They made a mistake in securing the reservation for my non-paying 6-year old (event after countless emails from my side to make sure this would not happen). After flying there all the way from Florida, the person in charge at the canyon refused to let the entire party of 4 go in. I had to sit out so that my 6-year old son (who shouldn't have paid) could go in with his sister and my wife, using my adult (paid) ticket. The inflexibility of the people at the canyon was beyond words, unwilling to compromise so that the whole family could enter. But the customer service of Tours4fun was truly appalling. They refused to own up to their own mistake and did nothing to compensate for the bad experience. They were unprofessional and below any customer service standard that you may expect in the US. DO NOT BOOK YOUR TOURS WITH THIS COMPANY. THEY WILL NOT ACCEPT ANY RESPONSIBILITY.

When we arrived for the Upper Antelope Canyon and Horseshoe tour, there was a tourist guide who took us to the tour inside. It lasted almost a day and was a bit too short but overall, it was nice.

I used Tours4Fun last year for a New York trip and I really liked it. There was New York and Niagara and it was well-organized. Then the Canyon tour was good and pretty fun as well. Tours4Fun is a good site but sometimes, it's not working properly. There was some cash back that I was not able to apply when I tried to book the Canyon tour. Then, while booking the New York trip, I got a coupon code and I was not able to apply that discount also. While purchasing, the site would give us a little hard time to finish the booking and then I'd need to call the customer care to make sure it was approved or something. There was also some language concern. I used to talk with some non-English rep and it was very hard to understand the person. But their rep was able to rectify the issue.

Purchasing a ticket online from Tours4Fun was easy. The customer service was really helpful. I was booked for the 1:00 or 2:00 PM tour, but they sent me a Gmail at the last minute and told me the ticket was sold out. It was so scary. I replied and told them that I already booked the hotel and that I was ready to go the next day. They sent me another ticket for 10:00 AM, which was a better time.

The price from Tours4Fun is cheaper and it's easy purchasing the tour online. The Upper Antelope Canyon Tour is good and it's not that hard to go there. They just had us wait for the time that we scheduled and then when we were there, the tour guide was really nice. I also purchased tickets from them before when we went to Grand Canyon.

This company claimed to be the cheapest works with other operators. Hence, other fees are collected and mandatory tips even for services not delivered. Our family of 4 was shocked to have paid a total of $600 for a 3-star hotel for a 2-day stay in Vegas. We were charged with mandatory tips for services not delivered. We opted not to join the tours because they charged extra. The company said the tour was a great deal, but unfortunately, they ripped us off.

Navigating Tours4Fun's was very easy. My trip with them was a very successful one. I would use them again.

Tours4Fun's Upper Antelope Canyon and Horseshoe Bend tour popped up while I was online and it was where I wanted to go. And they had availability on the day I wanted to go, so I went with them. The bus could’ve used some updates though. It didn’t have any plugs or chargers for phones that modern buses have. However, the tour and the Indian guides were great. They kept the tour moving and on schedule.

A friend booked some activity from Tours4Fun and she recommended it to me. It was easy to find what I want. I’ve booked the Antelope Canyon. I searched it and then five results popped up. The trip was fantastic. The tour guide was professional and kind. He was very informative. He took a lot of pictures for us which I don’t really think was one of his prescribed duties. I plan on doing something that requires advanced booking, advanced reservation, and then you can’t go in by yourself. That’s what Antelope Canyon was all about. You can’t go in by yourself. You gotta book the tour.

Tours 4 Fun is a Chinese operator and completely meant for Chinese people. If u are a non-Chinese speaker, please don’t take it. Most of their tour guides can hardly speak English and don’t even care for English speakers. They are horribly rude. They charged me for a LA night tour that I had changed with confirmation. They are tricksters and can cheat you badly if you don't speak Mandarin. They spoiled parents trip with utter disrespect and rash behavior.

I recently booked a tour with them and canceled it well before 24 hours. But they refunded me just half the amount citing their cancellation policy. Really disappointed. I don’t get why do you need half the amount if I cancel well in advance and just within 24 hours of booking.

Booked a tour to Niagara Fall at 7:15 am and no bus showed up at pick up point till 9 am. During those waiting time, I have called all the numbers on the ticket and even Tours4Fun themselves cannot contact the tour guide. Later was told trip was canceled and would refund ticket costs only. My father has been waiting in the cold wind for hours and caught a cold. I am asking for the reimbursement of the Lyft cost from my home to the pick up point and they rejected my request. Overall, they do not care about customer experience at all. All they care is money.

We booked our trip for Upper Antelope Canyon with Tours4Fun. The scheduled trip was on November 29, 2:45 p.m. Our plan was to stay inside Grand Canyon National Park (South Rim) on November 2 nights (Nov. 27 and Nov. 28), and would drive from there on Nov. 29 to take the tour from Page, AZ at 2:45 p.m. According to our plan, we stayed in Grand Canyon National Park. Unfortunately, on November 28, more in the very early morning of November 29, a snow storm started and continued the entire day on November 29 in the park and very likely in the entire northern part of state of Arizona. We, like many other visitors were stranded. The front desk office of the Yavapai lodge heavily recommended us not to drive. Inside the Grand Canyon park, we did not have power for almost 24 hours. Could not also use the cell phone to contact Tours4Fun.

We had booked the 6 day tour of the east coast. Our tour guide Co Co was awesome. She was knowledgeable, friendly and very responsible. Will surely recommend this tour to my friends. This was an awesome trip to the East Coast.

Making the purchase online from Tours4Fun was easy, and everything was explained and set up right there. I printed my voucher, my receipt, and then they picked me up. The tour was done really well, and everything went smoothly. They picked up a lot of people from the hotel. So from this first hotel, it becomes a long trip because they are the first to be picked up and the last to be dropped, but there is not that much that you can do about it. Nevertheless, overall, I enjoyed it and that is what I recommended for some of my friends.

I have party of 5 from Hawaii booked this tour, we experienced very good tour, Our tour guide is very helpful to us. He takes care all of us. We covered all the places we wanted to visit, food is delicious otherwise good service. I would like to try booking again for our next travel to international. And highly recommend this company for your travel.

I found Tours4Fun online and they were the only ones that had the dates we needed for the Upper Antelope Canyon tour. We booked everything and then, we went there on the day. We got rushed through the canyon. You didn't really have time to take pictures because there were hundreds of people and they were saying that we gotta keep going. There were people coming towards us. It was not a nice experience and I didn’t like the tour. I’ve gone to Antelope Canyon before and that was also rushed so it does not have anything to do with the company. Generally, Tours4Fun are good at tours. It was the canyon that was not very well-organized.

I did the Grand Canyon West Rim with Tours4Fun, and it was fantastic. Purchasing online was just so easy since I just booked it, and that was it. It was good. I had six friends with me during the tour, and two of them wouldn't do it as it was a bit terrifying, but the other three did.

We had used Tours4Fun almost 10 years ago and thought of using them again when we wanted to have a guided tour on a trip to Europe. Our online purchasing experience was a little bit complex. It wasn’t as easy as going on Hilton, Marriott, or Expedia. We had a group of 14 and the maximum you could book was only 10 people. We had to split it into two reservations but that didn’t make it easier. Then one person had to change and two reservations went right away. The other ones took forever to get changed. We really enjoyed the tour. Our tour guide was great. Usually, we stay over at nice hotels and while the first hotel was good, the other four were just places to stay. But for the price, it was good.

The online purchasing process of Tours4Fun was good. I enjoyed my trip to Upper Antelope Canyon. It was amazing.

My husband and I booked the Tours4fun 8-Day US Central South Full Experience Tour. Tours4Fun contracts out the tour to Jupiter legend/East Coast tours which is an Asian run tour. We were the only Australians on the tour with 8 other Asians. The tour director advised us he was not aware we would be on the tour. He could not give me a copy of the Itinerary on Day 1 as he only had the Chinese version! After contacting Tours4Fun to get an Itinerary they failed to email me one. I had to go off the website Itinerary.

This tour company subcontracts to the lowest bidder! They charged me $1500 paid direct to them and then put me on a tour with “Calgary tours” which is a tour company catered towards Chinese tourists. The tour was done in Mandarin, Cantonese and very hard to understand broken English. I would never book with this company again and am looking into consumer affairs complaints mechanisms. I don’t believe they should be able to subcontract without providing me notice. When I wrote to Tours4fun they simply said it is part of the fine print that they can subcontract!

This was a great tour, we were able to see a lot of places in the 5 days. Sam ** the Tour guide was fantastic, he made the tour great. The meals and hotels included were all excellent. It was great value for money. You need to keep in mind that all of the tours are extra but are optional, I would recommend doing them all. The only issue we had was we were not informed that the tour was more geared towards an Asian clientele. We did not have any problems with this and the people that we had on our bus were all very lovely but it would have been nice for it to have been advised prior to our booking.

I was looking for a way to get to Antelope Canyon and saw Tours4Fun on the internet. The purchasing experience was fine. However, the instruction on how to get there and what to expect were really confusing. The directions said that we were supposed to call. I was confused as to whether or not I was supposed to call in 24 hours, or if they were gonna notify me within 24 hours of the tour and also of whom I was supposed to call. It was listed that the tour was with Tours4Fun, but then it had said that it was provided by the Navajo tour company. I called the Navajo tour company and they were confused as well. And so, I wasn't sure on how I was supposed to check in 24 hours in advance of the tour.

My husband and I and another couple booked a 5 day Canada trip. This was the worst trip I have ever taken. Normally you expect some things to not go as planned but the tour description is written in a way to deceive the buyer. Once you book the tour you never receive a clear itinerary. I felt like we were cattle being herded. The guides were rude and condescending. We could not get a straight answer when we would ask details or if we were to question the guide, he would change the subject and say, we have a lot of people we have to do it this way. Once we were behind schedule and my husband questioned why we were omitting a part of the tour, the guide's response was, "because I do not want to pay the driver overtime." But yet I paid for a specific tour but was not getting it because the guide messed up.

I and a friend of mine recently booked and went on the 4 Day Yellowstone trip from Salt Lake City. There were some things we did like about the trip (seeing the sights) but many things we did not. I've been on several trips before and NEVER have I had to give Cash to the tour guide for park and gas fees. Why was each passenger on the bus charged $80.00 for park fees? A 7 day admission fee to Yellowstone and Grand Tetons combined for a Commercial Bus is $300 for 7 days. Entrance to Great Salt Lakes for a bus is $15 total. So the 54 people on our bus all paid $80 in cash totaling $4320. There is No way that the fuel for this trip cost $4005.

I'm writing this review based on the Upper Antelope Canyon tour my family and I went on Monday, September 9th. From pick up to getting dropped off at tour location was okay. But everything went south when we came back from the tour with a local guide. Our bus was involved in a car accident after we were dropped off at Upper Antelope Canyon. When we came back we were instructed by the guide to pick up our belongings on the bus. My bags were covered in shattered glass as my seat had a broken window. Once we got our stuff, we were left with no clear answers.

Horrible experience, don't believe anything they say.

I booked my tour to Lower Antelope Canyon via Tours4Fun. They booked the reservation, credit card transaction went through, and they sent me an email stating that this is not a reservation confirmation. All good until here. Now they sent me a mail giving me a reservation number, booking date, and instructions to reach the destination 1 hour early and everything. (1 would assume with all the details that I am now booked) apparently they had a link in the email where you get another link to click where they mention that you are not booked. Why would one give me instructions to go somewhere when I am not even booked. I don’t have the reservation but I should reach an hour early?? The guy in the desk at the location refused to talk to me. "Could you step aside. I need to take care of other customers. I am not associated with Tours4fun. You should call them" was his response.

They stopped at places with Asian based food venue and in Fresno not a good food court or facility. Also at Hearst Castle the timing was such though we pay d for a tour which included a movie for 40 minutes they’re wasn’t time to finish the movie. McDonald's is the only option provided for breakfast. Not a suitable tour if you are a vegetarian.