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Overall Rating3.1 out of 5
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About Tours4Fun

Tours4Fun is a thriving online travel site with a wide selection of exciting vacation packages and travel activities worldwide at the most competitive prices.

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Reviewed Aug. 30, 2023

We booked a tour with Tours4Fun to Northeast Canada 3 nights 4 days 08/26-08/29/2023 including Thousand Islands, Montréal, Quebec and Ottawa. The guide Kimberly is so great. She is compassionate, caring, detailed, knowledgeable. The driver Chopin is great too. He is very helpful, caring, ensuring the bus is clean, comfortable and taking care of luggages. The whole trip arrangements including food, hotels, sightseeing, entertainment are so nice. And the price is cheapest compared to others with such a great services and so many places to see. One of the tourist in our group said she has been traveling with Tours4Fun to many places and she said it’s the best. We will do that too for the next trip.

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Reviewed Aug. 12, 2023

We went on a two day excursion to Niagara Falls from New York. We really liked the excursions presented by the travel company, but the only thing that was not convenient for us was the bus. It was not new and it seems to me not designed for a long distance. But despite this, we were very satisfied. Our guide Judy was very friendly and happy to answer any questions. Thank you for a good vacation time.

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    Customer Service

    Reviewed May 17, 2023

    I booked a trip for Niagra Falls last week for Aug. Plans changed and according to their policy "100% refund if requested 25 days or more prior to departure "...I submitted the request and I received an email back saying they will charge me 6%. It's impossible to offer 100% refund and still have to pay a fee.

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    Reviewed Dec. 31, 2022

    We booked a 5 day / 3 island tour of Hawaii with this company. Even after paying the full price for the trip, which included pick up / drop off; hotel stay, etc. The driver / guide kept asking for tips for each instance. Pick up - Tip. Drop off - Tip. and the list goes on. When I asked why we are being harassed for tips every few hours, the Chinese speaking driver pointed to the so called 'contract' stating these tips are mandatory. When I agreed to pay only what I thought was a reasonable tip, and not their mandatory tip amount, the driver called up their office and complained against me and I received a nasty e-mail from them the very next morning berating me for failing to tip the driver. Plus, the driver / guide was Chinese speaking, and we could hardly understand her.

    In addition, she kept giving the tour in Chinese almost 80% of the time (to other Chinese folks on the trip). We felt completely ignored and disappointed. Although we paid the full price for 4 folks, we were booked in a hotel with only one room. This room, as we found out was only for 2 folks. Their website said we would have 'double occupancy as part of the package'. This meant, we should have got two rooms. The tour guide asked my daughters to stay away from the checking area, if not we would be charged extra at our own expense. This was very embarrassing for us, and quite a shady practice on behalf of this tour operator. Most of the sites we were shown on this tour were free. Now, looking back on this trip, it was way overpriced, and I would recommend folks to perform their own due diligence before booking with them - occupancy, tip charges, profile of the tour guides (English speaking, etc.)....

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    Reviewed Oct. 24, 2022

    We purchased a bus tour for 14 people from LA to Vegas, Antelope Canyon, Grand Canyon, Chocolate Factory, and Cactus Garden. The bus had issues after a stop on the way to Vegas. The next morning as we went to load up we were told our large comfortable tour bus was being repaired (never did) and the backup plan was to squeeze us plus the rest of the travelers into a car and a van for 10 hour drive.

    On top of that the tour guide who was going to be one of drivers said he had only gotten 2 hours sleep the night before trying to get these two vehicles. When I told him we were not going to be comfortable being squeezed like sardines. He said he knew that and he didn't care if we went or not. My wife and I stayed back but were told that the driver drove recklessly and was often texting on his phone. The next day more of the same so we and about half our party skipped that trip. The drivers were hard to understand as they had thick accents and they were amazingly rude. I didn't think this type of service occurred outside of third world nations. What a disappointment and waste of money.

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    Reviewed Oct. 13, 2022

    The tour was like well oiled but the driver cum guide mostly spoke on his phone throughout the journey and at times he even texted while driving. When the tour can easily allow clients to see the night lighting at the falls they try to make money even out of what is otherwise free. Everything aside putting people's lives at risk not acceptable.

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    Customer Service

    Reviewed Aug. 2, 2022

    Everything was in Chinese and it was very confusing. I didn't get anything about pick up location, guide, vehicle, whatsoever. I had no idea where or what is going to happen. Even a day before the actual trip, I didn't get anything. I had to call them to find out and it was actually different location that I knew from the reservation. It was extremely difficult to communicate with them, also even though that was their fault, they refused to refund my money and I just blew hundreds in the air. I literally got no service at all but they didn't give my money back. All I wanted was going to Grand Canyon without hours of driving but eventually I had to drive 10 hours a day but still wasted my money. I super regret booking with this company and from now on I won't trust any of these scammy services AT ALL!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed May 15, 2022

    Great price! Terrible tour guide with poor English, no customer service skills, and who was very impatient. Predominate Chinese and Indian attendees. I got to see most of the places mentioned but was very rushed, stressed, and with unrealistic time frames. Left around 6:45 am and returned 10pm. Spend over 24 hours riding from NY, to NJ, to DC, to Niagara Falls. Most of the tour is spent riding a dirty bus.

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    Customer ServiceStaff

    Reviewed March 26, 2022

    Our tour guide is very rude. He discriminated and treated very differently to people who order adds on item with cash and who didn't order. He is very impatient and told me and my friend that if we don't order adds on item with cash, we have to stay in the bus. We only saw city hall area in Philly for the whole trip. Overall, one of the most unpleasant experience and don't want to recommend.

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    Reviewed June 24, 2021

    Be careful with booking any trips with this company. Unlike other companies (Viator or Get Your Guide), their cancellation fees are based on how long in advance their customers cancel their reservation in relation to their travel date. When booking trips/activities they do not inform customers in the obvious manner about their cancellation and change policy during the online reservation process. You need at least 20 days prior to booking to cancel your reservation to get your 100% refund. The cancellation process is arranged the way that customers are required to fill a long cancellation form with detailed information that is frustrating and time consuming. Everything is set up to delay the cancellation process as much as possible to catch unaware customers and surprise them with cancellation fees. The other companies provide better service and cancellations can be made up to 24 hours prior to excursions without cancellation fees with one click of a button.

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    Tours4Fun author review by ConsumerAffairs Research Team

    Tours4fun is a full-service travel agency, offering both brick-and-mortar and online customer service options.

    • Best-price guarantee: Tours4fun guarantees clients will receive the lowest possible prices. Travelers that find a lower price within 72 hours of booking can get a credit or refund of the difference in price.

    • Customer satisfaction: Customer service is available 24/7 through the Tours4fun website. The company has representatives who speak English, Mandarin and Spanish.

    • Easy access: One-click service is available using the company's app or website to simplify booking a flight or hotel.

    • Group bookings: Groups can use the Tours4fun web portal or app to arrange travel at the best possible price.

    • Events and shows: Consumers can enjoy discounted events and shows while traveling to enhance the vacation experience.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    Tours4Fun Company Information

    Company Name:
    Company Type:
    24 West Saint Joseph Street
    Postal Code:
    United States