Tours4Fun

I just returned from a one night, two days tour from NY to Washington DC, I had a extremely pathetic experience detailed below: We were told bus will have emergency bathroom but as soon as we boarded the bus the Tour guide said that there is no key for the emergency bathroom, and tour guide did not even offer that in case of emergency they will make a stop. On the 1st day the dinner stop was catered to the Chinese tourists only, tour guide had no information for non-Chinese tourists, what a joke!

We booked a tour in Arizona at the Lower Antelope Canyon. We drove 2 and a half hours each way. The Tours4Fun system changed the date of our tour to one after we left the area. We were turned away and not allowed to go on the tour. The main number for Tours4Fun appeared to be a cellular line that was no longer operational. We called the other number and they did not solve the problem. They said that they would request a refund, but that it wasn't likely. Days later, we received a cancellation request form, with instructions that suggested that we would not receive a refund based on when the form was filed, when we were not told of such a form when we called. We noticed negative reviews of this company and decided to give them a chance. We feel put in the awkward position of asking for a refund when we feel cheated.

I booked a tour with this company one week before I was scheduled to go on it to Key West. I paid more than any other company thinking they were reliable and what they had to offer, how wrong was I. I paid 122 dollars for two adults to Key West for the day. I received confirmation of payment saying they would get in touch however I had to email every day asking if the trip was going ahead. They kept fobbing me off saying they were getting in touch with the company that provided the tour to no avail, anyway cut a long story short the day before I was due to go I emailed them yet again saying I needed a response by 2pm otherwise I would be forced to go elsewhere.

Avoid Tours4Fun.com at all costs. My booking experience with them has been a nightmare. I was originally quoted $350 (plus “border fees”) for a single traveller, and I even got one of their team to reconfirm the price and terms by email. I was subsequently told I need to pay another $130 plus $65 for a visa, and they were entirely inflexible with this. Having phoned the US office (and been put on hold multiple times at international call rates), I told them this was not acceptable. It was agreed I would pay $350, only for them to change their mind on the day of the tour and hit me with the extra charges.

This company and tour guide if a customer who pays only bus and tour decided not to pay additional tours, seems that it is a huge mistake because tour guide takes a really bad attitude and ironic one, nothing friendly with people not in paying tours. I think is not a big deal to be kind with others who stay separated from the main group (those who decided not to pay additional tours), it is just respect because people paid for a simple tour and it is not free. Not recommended at all with that kind of tour guides.

It was easy to purchase at Tours4Fun. Their customer service was satisfactory. I went on the Grand Tour of Los Angeles in 2017 and it was good. One thing I have is that they usually explain first in the Chinese language, and then in English. It was a little difficult. Since it’s America, they should concentrate on English rather than Chinese. Another thing is they always stop in a Chinese buffet for meals and I think they should get more options. They promised that they will give a reimbursement, but I didn’t get any money from it. They said I could get some travel points and I never got them.

DON'T ever book through Tours4Fun. They make mistakes. Horrible mistakes without any compensation. Me and my friends drove for 5 hours to see Antelope Canyon and when we got there the tour guide told us that our booking was for the previous day even though it's in the email that it says today. Tours4Fun gave us a refund. Without any compensation for the useless trip we made. DON'T EVER BOOK with Tours4Fun. Their name is the complete opposite for what they are.

My friends and I booked the worst tour on Tours4fun. I should have known in the months leading up to the tour when the company could not answer basic questions about the accommodations and services on the tour. We traveled halfway around the world to Spain and they said that they could not provide a detailed itinerary until 2 days prior to the tour departure date. Their service was terrible, rude, and unhelpful. It took several back-and-forth emails to get basic answers about the tour.

Tours4Fun does NOT operate any tours! They only act as an agency which sells other company's tours at an INCREASED COST and they have no control of the actual tour operator! I paid for a Single Supplement but when I arrived to start my tour I found that T4F charged me $306 extra to share a room. T4F did not pay the single supplement to the tour provider and I had to pay an additional $80 for the last night of a 6-night tour!

My family and I went for a 3 days tour to Niagara Falls then Washington DC. The tour was fun and the tour guide Lilian is very patient & knowledgeable. As the tour has quite a few itineraries to cover, we were constantly advised to be on time. Unfortunately, a few of the tour mates were not very considerate and were always late during the meetup time. That resulted in us having lesser time at the point of interest. Our guide Lilian and the bus driver were very kind to wait for them and painstakingly remind them to be on time again and again. But the tour was a great experience overall. It brought us to places we might not have explored on our own. We are very lucky to meet with a good tour guide and a driver who drives in a cautious manner. The tour would have been perfect if we have better tour mates with us.

Not very happy with this trip at all. The guide was not very knowledgeable and preferred to speak Chinese. He kept on talking for about 25 min in Chinese and then he said, "Let me now tell you in English," then he spoke English for about 5 min and were done. It seemed like he forgot that he was not speaking in English and at one time when I told him ”I do not understand” he said, "Yes, I just need to say this, it is very important" and then he went back to speaking Chinese.

Booked a Hollywood sports car tour back in June, waited for 40 minutes at the departure location but I was never collected. I have been ignored for weeks on end from the emails I have sent. I was charged in full for £124.97. There has been no attempt from Tours4Fun for a partial refund or a voucher for another trip. I do not recommend Tours4Fun to anyone, they are very quick to take your money and will ignore you endlessly when communicating via email.

Arranged to be picked up outside hotel at 8am. Told to be there for 7.45 (I was) But it's frigging hard to find a vehicle when you don't know what colour it is or if you're looking for a car van minibus bus or coach with a constant stream of vehicle's picking up and dropping off people, phone numbers that actually work. I tried ringing 3 numbers no answer. Finally rang head office. Gave me another number that didn't work and better customer service having to wait 6 hours just to be told basically tough luck is unacceptable, $46 dollars down the drain and a wasted morning. Pity I had to give them 1 star. They certainly don't deserve even that!!!

I had a pretty easy experience with Tours4Fun. Navigating their site was really simple. I just filled out a form and that was it. Our Canyon West Bus Tour was pleasant and the Skywalk was great.

The worst experience ever! Customer service is the worst! They don't give a ** about customer, they just take your money and no explanation and no service! Check out people experience first before booking any service with this company! The most rude service! Better go buy yourself in any tour than with this company! They don't have a manager, and keep saying it's not there! Liars! No service like that should be! And they put to pay amount of money without any good service providing!

I am in a tour with this agency Tours4Fun doing Niagara-Washington DC. Such a horrible experience. They don’t even deserve rating. So guys please don’t book this agency. The hotels they provide is without breakfast and later they don’t even stop for breakfast when requested. They give damn ** responses and in case if we contact customer support they simply cut your call. So ever you experienced this kinda agency before? Charging you extra service charge even after paying the package fee? Harassing travelers as they wish? So be smart go with other agency which goes with traveler comfort and satisfaction. This is a cheap Chinese ** company.

I searched Tours4Fun online and they gave us a better price and more options. The online ordering experience was good, but I was not really impressed by the service. There was too much delay, there was too much no information, and the place they took us for free food was the cheapest place.

I am still on this tour package for 2 days one night and it’s already a horrible experience for me and my friends. They charge you so many hidden fees. We booked this tour for $200 and now they were collecting extra $100 each and $20 each day for tour guide and for a driver. This is the first time I have experienced such unprofessional way and I suggest everyone please do not take this tour. It’s sucks and waste of your money as well. I am still on this tour and eagerly waiting to finish. In my word my experience with Tours4Fun is worse and hilarious.

We went on a Grand Canyon tour and it was a good experience. The pilot and the view were good as well.

The Ride in New York City is great. I purchased the tickets for Tours4Fun online and there was no hassle to it. It was good. I did not expect that I could have that much fun. At first, it was funny but then after a while, I got used to it. It was cool and all the family agreed to that. But The Ride was kinda short and there were a lot of places that we wanted to go to. It would be fun if it would be a bit longer than the usual. Still, I would recommend Tours4Fun. Hopefully, next year, we’ll do The Ride again when there will be family coming in.

They will not provide you with itinerary until departure. They will be asking you to pay additional $100 for a tour to be conducted in English. They send a driver to the airport HOURS after your arrival. They leave voice messages in Mandarin. They will not refund your money. They are very expensive. PLEASE don't make a dumb mistake and book before reading the reviews. HORRIBLE UNETHICAL COMPANY.

Booked a 3 day DC Niagara tour. My experience was very very bad. Firstly, they gave us a very small bus (mini-van) on the first day and people were crammed up with their bags in a very small space. Ms. **, our 1st day tour guide was so unprofessional that she was smoking on my face while talking to me. Since they didn't have enough time they asked us to drop Lincoln Memorial visit only to show paid attractions for earning money. They don't have details about the hotel we are staying until the very end. They loot you in the sense they charge for attractions which are supposed to be free. On top of that they demand a service fee of 10 bucks daily. NEVER EVER travel with them. Shameless group of people.

Regarding the bad experiences of the 6 day East Coast tour - We had horrible time since the first day of the tour. We booked our package from 21 July 2018 to 27 July 2018. We booked the flight to New York for 20 July because they told us that they gonna pick up us from the airport. when we went to the airport nobody came. We called more than 100 times they didn't answer. After 4 hours of regular call, they answered finally and we got to know that they're not going to pick up from the airport. They told us that they gonna pick up on 21 July not on 20 July because our tour starts from 21 July. Before we booked the trip, we make sure 20 times that they're going to pick up on 20 July from the Newark Airport. That day we booked hotel and spent our first night in hotel for which we spent more than $300.

My fiancé and I were looking to go to the Grand Canyon and he saw a tour that goes through Sedona and Flagstaff. We went last May and it was like a little bus tour. Tours4Fun picked us up at Phoenix in the morning and then dropped us off in the evening. Mike, our tour guide, was informative and really cool. When we first got off, we had to pick up more people because something happened and we got a bigger bus. It was more people so it was better. He took us to the Grand Canyon and he took us off a different path, so it was a little bit more secluded and it was beautiful. Unfortunately, the bus broke down but he got us to an exit where there was a restaurant. The company took care of our dinner and everyone was happy.

We booked a tour in Rocky Mountains for 5 people and paid 5670 US dollars for a 6 day tour, that in principle is a 4 days tour with 2 nights in Vancouver. We got a confirmation that we had the English narration food, and would be entering a bus with English speaking people, but they booked the tour with SUPERVACATION that 100% is a Chinese company and 85-90 % of the passengers is Chinese. If you buy the Rocky Mountain food package, you get all evening dinners with Chinese food and even so 2 of the lunch, means 70% of the food package is Chinese food and we didn’t go to Canada to eat Chinese.

I have a 7-day tour from July 18-24 with a tour guide whose name is Zoi and then Caroline (both Chinese) via Tours4fun (which was not fun at all) due to several issues. 1. The tour guide was Chinese whose English was not that good. She pretended to be nice while she was not. She tended to leave people behind, especially if they were not Chinese of course. Imagine you are in a country where you are supposed to have a great time and out of a sudden due to being late for less than 5 minutes, you are left behind and you have to deal to finding the group and you have to take a taxi to a location where the bus will in. Yet, she waited for 20 minutes for a Chinese group. This sucks!

I had the Grand Tour of Los Angeles more than one year ago with Tours4Fun. We checked all the stops in Los Angeles and we went to downtown Los Angeles. Everything was good except that the bus didn’t have air condition and I was pregnant, so it was hard for me.

I just came back from a 8 day tour of the national parks. While the tour itself was great the tour group was less than great. First gripe, the bathrooms on the bus were LOCKED. We could not use them (company policy). They didn't want to pay to dump them or clean them. It's a all Asian tour group, so if you're not you feel like an outcast. The places we visited were very good. I felt rushed because they're on a tight schedule. If friends ask I would not recommend this tour group on my experience, there has to be groups much better that don't make you feel like cattle.

We were booked the 3 day travel to Niagara & Washington DC. Tour Guide Rong ** was too kind & patient and also perfect timing to the locations. But during the travel, one of the travel family tried to avoid giving the service fee for them by telling different stories. They tried to do a cheap thing for our guide.

The only business that Tours4Fun is in is taking advantage of people and ripping them off. They mostly deal with tourists that do not read or understand English. The tourists "trust" their tour guide who in turns rips them off and then has the audacity to demand a $10.00 dollar a DAY "tip" for pleasure of doing so! The tour guide overcharges for each and every excursion, sometimes almost tripling the amount! The tourists are none the wiser because they cannot read or understand the fee schedule and the tour guide intentionally keeps them away from the ticket area. They demand cash and do not offer receipts. If you re part of a tour "group" shouldn't you expect to get group rates. After all, isn't that why you are going on a group tour? Not only do they pay the group rate, they charge well over face value for each ticket! They are THIEVES and should be ashamed of themselves. What they are doing has to be criminal!