Tours4Fun

I was on their Antelope Canyon and Horseshoe Bend tour from Vegas, when their bus broke down one hour short of Antelope Canyon. They told us that a technician would be fixing the bus, while another bus from Antelope Canyon was on its way to pick our group up. The bus never got fixed and no other bus came to pick us up. They made us wait for 4 hours in a Subway restaurant nearby, after which they informed us that the tour had been cancelled. We then boarded a bus back to Vegas, ultimately wasting the entire day due to their incompetence. A total of 12 hours were wasted in this process. I would really advise people to just rent a car or choose another tour operator if they want to visit the Antelope Canyon and Horseshoe Bend.

I will try keeping it short for you but I doubt that my unpleasant experience will let me do it. I have booked a Grand Canyon South Rim Day Trip through their website (1-day tour Las Vegas-Grand Canyon-Las Vegas). Tour went fine, the pickup time from the Canyon to Las Vegas was 4:50 p.m. And the bus - NOT there. Me and my sister were late with less than 5 minutes and we waited 20 minutes at the pick up point - still no sight of the bus.

We took the tour to Budapest, Vienna, and Prague with Tours4Fun. The tour guide was good, but the tour was rushed. He gave us so much time to hang out by ourselves, which is not the purpose of the tour. We were supposed to see different places, but all the places were not shown to us. He said, "Here is the lunchtime. Now you can hang out for four and a half hours." We could have had an hour and a half lunch and then they could've shown us some things for the next three hours. We could definitely use Tours4Fun, but my wife was not very happy at all.

Tours4Fun seemed to match the dates that my cousin and I were looking for exactly and was in the price range as well. We were doing a complete search through as many tour groups that were covering those locations that we wanted to do. We wanted to start in Paris, which was awesome that it started there. We wanted to hit all the places that were included in the tour such as Switzerland, South of France, Italy and Venice. The online purchase experience with Tours4Fun was quick, very easy and convenient. The website was easy to understand and there were no difficulties at all. I wasn't clear about something to do with the payment and I contacted their customer service through chat and they got back to me quickly and cleared up any issues or miscommunication that I had.

I found Tours4Fun on the TripAdvisor website and they were highly rated, plus they had the tour I wanted to go to. I arranged the tour a year ago and purchasing it was a bit complicated as I was in Columbia. But their people worked it out and I ended up going on the tour. Everything worked fine considering it was arranged at the last minute and I had just given a passport. Their customer service team was responsive when I had questions.

We were in Las Vegas and decided we wanted to do the Grand Canyon. The online purchasing experience was easy, although I was nervous because it took a while for me to get a confirmation. I had not ever booked anything like that online. We made the arrangements before we left, then I had to wait for the people to call me. They said they would call 24 hours before, but I finally made a phone call because I was nervous. Sometimes you wonder if these things are scams but it was fine. When I made the phone call, I talked to the booking agent. She had only been on the job for about a day and she was very helpful and very pleasant. She got the information for me and told me that we were staying at the Wynn and we had to go across the street from where we were staying.

Purchasing the trip from Tours4Fun was easy online. However, I couldn’t go and they told me that I could not get a refund because three days was too close. Plus, the customer service representative was really rude.

I went online and googled Grand Canyon tours from Las Vegas. I called to ask a few questions just to clarify a couple of things and we liked the price. We didn’t wanna stay overnight and we wanted it all in one day. Tours4Fun was one of the few that stopped at Hoover Dam and at the Grand Canyon. We wanted to stop at both. They delivered everything they promised. We got where we wanted to go. We spent plenty of time at the canyon and they didn’t rush us out of there. We also made a stop for lunch. Though they got us back to our hotel about 10 minutes later than we thought, everything went smoothly. I would recommend Tours4Fun.

The gentleman who did our booking at Tours4Fun did a really good job. We enjoyed touring the Grand Canyon through them. We liked the fact that the guy was very well-knowledge, and didn’t rush us, and just had an enjoyable day. Other people should try Tours4Fun.

From South Africa. My family and I booked a tour to Universal Studios in Orlando 30/12/2018 through Tours4Fun, paid more than $800 and the bus didn't even showed up at the pickup point in Miami. We managed to get on another bus to get to Orlando which cost us extra. When we arrived at universal studios and tried to get hold of them to get our tickets there was nothing booked. After more than 3 hrs I spoke to a person (Miller) and as usual they just said sorry and they will refund us within 7 workdays. We have send emails and all they say is that they are waiting for some local office to process the refund. And now they even stopped replying to our emails. We even had to book into a motel that night because we couldn't get a bus back to Miami, and buy clothes ex. For us it was a horrifying experience. It's the worst customer service ever. So Tours4Fun when can I expect my refund.

I booked a tour for Phillip Island Penguin Parade (Melbourne Australia) more than month in advance so we can have the best viewing experience. Paid over $500 for a premium VIP tour for me and my family. We traveled all the way to Melbourne so we can see the penguin parade and when we confirmed the day before as instructed, our tour booking was nowhere to be found! We had a confirmation email and visa charges so it was clearly booked but the actual travel operator (Go West) claimed they didn’t receive anything. What a horrible experience when you clearly had everything organized but the folks at Tours4Fun botched it big time!!! DO NOT BOOK because they are very unreliable.

Tours4Fun charged me twice for my stargazing tour in Salar de Uyuni, Bolivia and refuses to return the money. When I booked the tour, they charged my credit card $250. When I arrived, the local operator (Jose **) asked me to pay $250 in cash. Not realizing that my credit card was charged, I paid in cash. After returning home, I realized the error, and contacted both the local operator and Tours4Fun.

I was booked on their New York Tour for 15 November 2018. They sent me an urgent email to indicate the tour has been cancelled with no reason. They asked if I wanted to join another tour. I declined and they promised a refund. To date they indicate I did not show. I have had several so called customer care staff respond to my email and 2 staff Carlos and Joven stated the local office indicated I did not show. I sent them their emails which indicate the tour was cancelled because they don't have a guide and that a full refund is being processed. You never speak to the same people, always getting a different consultant.

I just returned from a one night, two days tour from NY to Washington DC, I had a extremely pathetic experience detailed below: We were told bus will have emergency bathroom but as soon as we boarded the bus the Tour guide said that there is no key for the emergency bathroom, and tour guide did not even offer that in case of emergency they will make a stop. On the 1st day the dinner stop was catered to the Chinese tourists only, tour guide had no information for non-Chinese tourists, what a joke!

We booked a tour in Arizona at the Lower Antelope Canyon. We drove 2 and a half hours each way. The Tours4Fun system changed the date of our tour to one after we left the area. We were turned away and not allowed to go on the tour. The main number for Tours4Fun appeared to be a cellular line that was no longer operational. We called the other number and they did not solve the problem. They said that they would request a refund, but that it wasn't likely. Days later, we received a cancellation request form, with instructions that suggested that we would not receive a refund based on when the form was filed, when we were not told of such a form when we called. We noticed negative reviews of this company and decided to give them a chance. We feel put in the awkward position of asking for a refund when we feel cheated.

I booked a tour with this company one week before I was scheduled to go on it to Key West. I paid more than any other company thinking they were reliable and what they had to offer, how wrong was I. I paid 122 dollars for two adults to Key West for the day. I received confirmation of payment saying they would get in touch however I had to email every day asking if the trip was going ahead. They kept fobbing me off saying they were getting in touch with the company that provided the tour to no avail, anyway cut a long story short the day before I was due to go I emailed them yet again saying I needed a response by 2pm otherwise I would be forced to go elsewhere.

Avoid Tours4Fun.com at all costs. My booking experience with them has been a nightmare. I was originally quoted $350 (plus “border fees”) for a single traveller, and I even got one of their team to reconfirm the price and terms by email. I was subsequently told I need to pay another $130 plus $65 for a visa, and they were entirely inflexible with this. Having phoned the US office (and been put on hold multiple times at international call rates), I told them this was not acceptable. It was agreed I would pay $350, only for them to change their mind on the day of the tour and hit me with the extra charges.

This company and tour guide if a customer who pays only bus and tour decided not to pay additional tours, seems that it is a huge mistake because tour guide takes a really bad attitude and ironic one, nothing friendly with people not in paying tours. I think is not a big deal to be kind with others who stay separated from the main group (those who decided not to pay additional tours), it is just respect because people paid for a simple tour and it is not free. Not recommended at all with that kind of tour guides.

It was easy to purchase at Tours4Fun. Their customer service was satisfactory. I went on the Grand Tour of Los Angeles in 2017 and it was good. One thing I have is that they usually explain first in the Chinese language, and then in English. It was a little difficult. Since it’s America, they should concentrate on English rather than Chinese. Another thing is they always stop in a Chinese buffet for meals and I think they should get more options. They promised that they will give a reimbursement, but I didn’t get any money from it. They said I could get some travel points and I never got them.

DON'T ever book through Tours4Fun. They make mistakes. Horrible mistakes without any compensation. Me and my friends drove for 5 hours to see Antelope Canyon and when we got there the tour guide told us that our booking was for the previous day even though it's in the email that it says today. Tours4Fun gave us a refund. Without any compensation for the useless trip we made. DON'T EVER BOOK with Tours4Fun. Their name is the complete opposite for what they are.

My friends and I booked the worst tour on Tours4fun. I should have known in the months leading up to the tour when the company could not answer basic questions about the accommodations and services on the tour. We traveled halfway around the world to Spain and they said that they could not provide a detailed itinerary until 2 days prior to the tour departure date. Their service was terrible, rude, and unhelpful. It took several back-and-forth emails to get basic answers about the tour.

Tours4Fun does NOT operate any tours! They only act as an agency which sells other company's tours at an INCREASED COST and they have no control of the actual tour operator! I paid for a Single Supplement but when I arrived to start my tour I found that T4F charged me $306 extra to share a room. T4F did not pay the single supplement to the tour provider and I had to pay an additional $80 for the last night of a 6-night tour!

My family and I went for a 3 days tour to Niagara Falls then Washington DC. The tour was fun and the tour guide Lilian is very patient & knowledgeable. As the tour has quite a few itineraries to cover, we were constantly advised to be on time. Unfortunately, a few of the tour mates were not very considerate and were always late during the meetup time. That resulted in us having lesser time at the point of interest. Our guide Lilian and the bus driver were very kind to wait for them and painstakingly remind them to be on time again and again. But the tour was a great experience overall. It brought us to places we might not have explored on our own. We are very lucky to meet with a good tour guide and a driver who drives in a cautious manner. The tour would have been perfect if we have better tour mates with us.

Not very happy with this trip at all. The guide was not very knowledgeable and preferred to speak Chinese. He kept on talking for about 25 min in Chinese and then he said, "Let me now tell you in English," then he spoke English for about 5 min and were done. It seemed like he forgot that he was not speaking in English and at one time when I told him ”I do not understand” he said, "Yes, I just need to say this, it is very important" and then he went back to speaking Chinese.

Booked a Hollywood sports car tour back in June, waited for 40 minutes at the departure location but I was never collected. I have been ignored for weeks on end from the emails I have sent. I was charged in full for £124.97. There has been no attempt from Tours4Fun for a partial refund or a voucher for another trip. I do not recommend Tours4Fun to anyone, they are very quick to take your money and will ignore you endlessly when communicating via email.

Arranged to be picked up outside hotel at 8am. Told to be there for 7.45 (I was) But it's frigging hard to find a vehicle when you don't know what colour it is or if you're looking for a car van minibus bus or coach with a constant stream of vehicle's picking up and dropping off people, phone numbers that actually work. I tried ringing 3 numbers no answer. Finally rang head office. Gave me another number that didn't work and better customer service having to wait 6 hours just to be told basically tough luck is unacceptable, $46 dollars down the drain and a wasted morning. Pity I had to give them 1 star. They certainly don't deserve even that!!!

I had a pretty easy experience with Tours4Fun. Navigating their site was really simple. I just filled out a form and that was it. Our Canyon West Bus Tour was pleasant and the Skywalk was great.

The worst experience ever! Customer service is the worst! They don't give a ** about customer, they just take your money and no explanation and no service! Check out people experience first before booking any service with this company! The most rude service! Better go buy yourself in any tour than with this company! They don't have a manager, and keep saying it's not there! Liars! No service like that should be! And they put to pay amount of money without any good service providing!

I am in a tour with this agency Tours4Fun doing Niagara-Washington DC. Such a horrible experience. They don’t even deserve rating. So guys please don’t book this agency. The hotels they provide is without breakfast and later they don’t even stop for breakfast when requested. They give damn ** responses and in case if we contact customer support they simply cut your call. So ever you experienced this kinda agency before? Charging you extra service charge even after paying the package fee? Harassing travelers as they wish? So be smart go with other agency which goes with traveler comfort and satisfaction. This is a cheap Chinese ** company.

I searched Tours4Fun online and they gave us a better price and more options. The online ordering experience was good, but I was not really impressed by the service. There was too much delay, there was too much no information, and the place they took us for free food was the cheapest place.