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Tours4Fun Reviews

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About Tours4Fun

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Tours4Fun Reviews

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    How do I know I can trust these reviews about Tours4Fun?
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    Page 5 Reviews 375 - 525
    Verified purchase
    Customer Service

    Reviewed Dec. 21, 2015

    I chose Tours4Fun because of the price.I’ve never had an issue with the customer service. I bought it back in August. There was no visa, so that wasn’t a problem. I prefer a small course, which is why I had such on my last trip which was at Barcelona. Nothing really impressed me during the stay. I think there are a lot of better places in the world to visit than Spain. But overall, the tours were fine and I’m happy with the experience. I still intend to use Tours4Fun in the future.

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    Response from Tours4Fun

    Thank you Christopher, we are delighted to learn that you enjoyed your tour overall. Please consider us for your future travel needs, we would be glad to assist you. ---Tours4fun Team.

    Verified purchase

    Reviewed Dec. 18, 2015

    I had a good experience with Tours4Fun. Everything was fine and perfect.

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    Response from Tours4Fun

    Wilson, thank you for sharing your comment. Please feel welcomed to contact us for your future travel needs, we would be glad to assist you. ---Tours4fun Team.

    Verified purchase

    Reviewed Dec. 16, 2015

    Myself along with 4 family members landed at Ny airport to start the 5 day trip. We were put in a van for our drive to hotel. The van was driven by someone who doesn't know how to drive and also doesn't know how to speak a word of English. He can't even read STOP signs on the road. Even his GPS is in Chinese. I have to guide him on every turn and step. His GPS kept falling off of windshield and he would always pull over to fix his GPS (almost 6 times). One of those stops were so dangerous that someone almost hit us from behind. Every second in that van was extremely stressful and I almost burst into tears thinking about how I put my family into this situation. After coming back home I sent a detailed complaint to Tours4Fun and nothing happened. I am planning to lodge a complaint with the New York State Dept of Transportation. No family should go through what happened to me. No one deserves this.

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    Response from Tours4Fun

    Dear Go Va, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

    Verified purchase
    Punctuality & SpeedEase of Use

    Reviewed Dec. 15, 2015

    I heard about Tours4Fun from a friend. It was easy to navigate when I purchased the tour online. The one-day bus tour was very nice and efficient, and the time management is good. I'll probably be booking my next trip with them again.

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    Response from Tours4Fun

    Thank you, Yuan. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Dec. 13, 2015

    The site was a little bit confusing because all the trips are numbered and since there are more than one trip to the same destination, there's more than one number for the same trip. I guess some of them are geared towards Asian people or from outside the country and that made it a little bit confusing. Otherwise, the website was fairly straightforward.

    Moreover, the one-day bus tour was a bit long but it was very good. The driver seemed to be well-seasoned and he knew the route, all the top spots and the fun spots. He alerted us when we needed to look to see. We didn't stop when we passed by the Hoover Dam, it was dark and he pointed in that direction. He was clearly satisfactory. Also, going to the Grand Canyon was beautiful. Even though the bus ride was long, with the scenery, the trip was well worth it. If I went with my children, I think they would feel the same way. However, I learned after I booked the trip that there is a helicopter trip to the Grand Canyon that would curtail the amount of time travel. That's the only real negative. I don't know if their company could get around that because they're a bus company.

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    Response from Tours4Fun

    Thank you for your feedback Monte! We genuinely appreciate it and we are glad to hear that you are happy with your purchase and overall tour experience. Our goal is to provide easy navigation on our website and smooth booking process. Please feel welcomed to visit us again in the future so that we may assist you with your travel needs -- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Dec. 11, 2015

    Online purchasing on the Tours4Fun site was easy. My one-day Washington tour was very good and we visited a lot of places. We left on time, came back as scheduled, and the tour guide went through all the sites that we visited. He was clear and very good. Seeing the Madame Tussaud’s Wax Museum and the White House was good especially the White House because it looks so big on TV, but it looked a little bit smaller. My whole experience was very informative and organized. I'll definitely use Tours4Fun in booking my next trip.

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    Tours4Fun
    Response from Tours4Fun

    Thank you Salisha. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Dec. 10, 2015

    I was shopping the networks to see what was going to give me the better experience with my money and I just stumbled upon Tours4Fun. My experience with them was wonderful. It was hard to understand the purchasing process, but it was ok. Their team was courteous and they did help me. In the interim, I was able to retrieve the tickets that I needed and everything worked out, so they were very knowledgeable. I loved the two-day Disneyland and Adventure Park Hopper tour. I'm a Disney fanatic because I go every year and it's the first year I did Tours4Fun, but it was a wonderful experience. It was a good getaway and was relaxing, and I made the best of it. They were very considerate in helping me out. I thought they were going to give me a problem but they didn't. I would definitely do it again.

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    Response from Tours4Fun

    Thank you, David. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your tour overall booking experience and look forward to assisting you again with your travel planning in the future. -- Tours4Fun.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Dec. 8, 2015

    I was doing online research for package tours to Europe and came across Tours4Fun's website. It was easy to navigate, good layout, and easy to find the information I need. I didn't know that it's a conglomerate of different tour companies so there were times when I ask questions, they had to go back to the provider in Europe. One of the drawbacks was that there was no specific person to deal with therefore, I would always have to give a background to the person. There’s a general question area on their website so I’d submit questions there. But I'm pleased with their customer service and they were prompt in their responses.

    We had an 11-day tour of Europe and it was too much for my 80-year-old in-laws. The pace was quick in getting off and on the bus and with only 5 minutes to do what we need. It's not a criticism of the company but the nature of trying to see a whole lot of stuff in 10 days. We touched base in all the places they promised but only a couple of hours here and there.

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    Response from Tours4Fun

    Thank you for your feedback Joel! We aim to provide the best value tour for each customer and the focus is always to provide the most of your site seeing time. Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Dec. 7, 2015

    I had a good experience with Tours4Fun. They're excellent.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Wilfrid. We appreciate the time you spent to share your feedback and we look forward to assisting you again with your travel planning in the future.-- Tours4Fun

    Verified purchase

    Reviewed Dec. 6, 2015

    Tours4Fun got me to the Grand Canyon safely so it was a wonderful trip. It was good.

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    Response from Tours4Fun

    Thank you, Joel. We’re happy to hear that you enjoyed the Grand Canyon and look forward to assisting you again with your travel planning in the future. -- Tours4Fun.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2015

    I’m very dissatisfied with my experience with Tours4Fun. We had a hard time with communication and our guide leaned more toward speaking Chinese, because there were so few of us speaking English.

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    Response from Tours4Fun

    Dear Freida, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

    Verified purchase

    Reviewed Dec. 3, 2015

    I had a very good experience with Tours4Fun. We were in British Columbia and we really enjoyed Victoria, Butchart Gardens.

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    Response from Tours4Fun

    Thank you, Wesley. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip to Victoria/Butchart Gardens. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Dec. 2, 2015

    We had a really good tour last summer and I would recommend it for anyone. I really like that we bypassed a lot of the traffic. We saw other buses that were congested and we took a different route. They took us to eat and it was excellent. I would definitely use Tours4Fun again.

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    Tours4Fun
    Response from Tours4Fun

    Thank you Amy. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Dec. 1, 2015

    The one-day Washington DC tour from Tours4Fun is perfectly designed for somebody who has a short time but wants to see more things. I searched online and there were several websites that popped up. I had a look at each of them and Tours4Fun fit my needs. I needed to take my kids to see more things, one day to go over almost all of them so it was not very detailed. Maybe we'll have another time to come back to see more detail. But for that time, it was perfect. On my next trip, I plan to use them again.

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    Response from Tours4Fun

    Thank you, Chun. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your Washington DC tour and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Nov. 30, 2015

    Our tour guide was really good and funny while we were going through Los Angeles. It was an amazing experience. He made a lot of great comments about the city and about everything, so I really enjoyed it. I'm going to Niagara Falls and I'm planning to go with Tours4Fun again.

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    Response from Tours4Fun

    Dear Daniela, Thank you for taking the time to share your feedback, and we hope to assist you with your travels in the future.-- Tours4Fun Team

    Verified purchase

    Reviewed Nov. 29, 2015

    My Escape from the Rock Cruise was on a good day, not too hot and not too cold. We went to San Francisco Bay then to the bridge and came back to the island to have a tour. Overall, it was a good experience. I liked the boat, the tour, and the view. I'll book again with Tours4Fun on my next trip if I have a discount.

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    Tours4Fun
    Response from Tours4Fun

    Thank you for your feedback, Paulo! We aim to provide the best value tour for each customer! Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team

    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 28, 2015

    I'm happy with my trip with Tours4Fun. It went to the Golden Gate bridge and then turned around. And then did a view of the skyline of San Francisco. It was nice and I would do it again. Although it wasn't easy getting the ticket. I had to return an email which I never received. And then I had to go to the booth where the boat was going to take off and pick up the tickets there. Versus, I was hoping that I could just print them from home and take it with me. I also had to confirm a couple days before as well. But Tours4Fun is more affordable than other sites and I didn't have to take the whole package. With other sites, I had to take all 3 options but with Tours4Fun I could just choose a lesser version of the same tour.

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    Response from Tours4Fun

    Thank you, Sameh for your feedback. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    PriceStaff

    Reviewed Nov. 27, 2015

    I choose Tours4Fun over other travel sites because of their price. It's very cheap and very easy to buy online. The tour guide is always very polite. I always recommend it to my friends. I'm here on an exchange program, so as a student I want to save money and I know a lot of friends who travel with them. It's accessible and fun. We know that we'll have a simple hotel, simple bus and everything. It's cool to have the opportunity to travel light to distant places for that price, so I cant complain. However, some inns or hotels have rooms with cigarette smells but I know it's not Tours4Fun's fault. Furthermore, they need to find a way to keep the bathroom inside of the bus working. It's hard to keep a bus with the bathroom open for 35-40 people you're traveling with for days. Either it's locked in use or something is broken. Sometimes when you have an emergency, it’s good if you have the bathroom available.

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    Response from Tours4Fun

    Thank you, Marina. We appreciate the time you spent to share your feedback. We ask your understanding in that the tour guides do allot of planning and restroom maintenance may take away from other duties the tour guide must be available for. We understand there may have been a valid reason to dis continue the use of the restroom on the bus for that day due to safety or sanitary reasons. Your feedback however will allow improvements where possible and a chance for further improvements that we can share with the tour provider. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Nov. 27, 2015

    My Grand Canyon tour with Tours4Fun was wonderful and booking the tour on their site was very easy and it brought me to where I needed. The tour proper was comfortable, fun, and great. It was nice to see the canyon. It was eye-opening, long but exciting yet something different. Also, the bus driver was great, but the only downfall was that he forgot some of the passengers at one of the stops. Our bus actually had to go back and take up the remaining passengers which made our trip almost 45 minutes longer than it was supposed to. Nevertheless, I will use Tours4Fun again on my next trip if I do something like that again.

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    Response from Tours4Fun

    Dear Irina, thank you for your feedback, we are pleased to learn you enjoyed your tour overall.-Tours4fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 26, 2015

    My wife and a friend of mine looked Tours4Fun up on the internet. They thought it was exciting so we went ahead with it. The Niagara Falls Illumination Night Cruise was outstanding and purchasing it online was very easy, too. They just booked it. However, when we went to get our tickets, ours went through quick but not for the others. We went downstairs and they let us on the boat, and everything was great. The person who was supposed to give us our tickets had to go through a couple of steps to get it but she got it right away. The fireworks display was beautiful. Everything was very well organized and set beautifully. I loved it and I'm totally satisfied. Although it was really exhausting after the tour, we’re planning to do it again next year with them.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Nelson. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Nov. 25, 2015

    I found the purchasing process in Tours4Fun to be kind of difficult. There were a bunch of tours to Paris that were basically all the same companies. Some are sold out and some weren't available and it was rather confusing. Some people could also buy a lunch while others couldn't. But overall the tour was fine. It was nice to go to Paris for a day. The tour guide that was in charge was very pleasant and helpful.

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    Response from Tours4Fun

    Thank you for your feedback Edward. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. During peak travel season, tours shown online can become sold out based on when your reservation and full payment is received. We are happy to learn you were happy with your Paris tour and look forward to assisting you in the future. - Tours4Fun Team

    Verified purchase

    Reviewed Nov. 24, 2015

    The Grand Canyon River Adventure Airplane tour that we had with Tours4Fun was great. Purchasing the trip online was easy, too. I compared Tours4Fun to other travel sites and it seemed like the better deal all the way around. It's more comprehensive and more time on the water. I'd definitely recommend it.

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    Tours4Fun
    Response from Tours4Fun

    Dear Vincent, We're delighted to hear your experience with Tours4Fun! Thank you for taking the time to share your positive feedback. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 23, 2015

    The reviews from TripAdvisor made me lean towards Tours4Fun. The customer service was okay. The only issue I really had was when I first booked that tour. The Hoover Dam was included, and then later it was not. There was no refund for that either. But the bus driver during the tour was wonderful. Overall it was pretty awesome, and I plan on using Tours4Fun to book my next trip.

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    Response from Tours4Fun

    ​Thank you for your feedback John, we appreciate the time you took to share your thoughts. The local tour provider informed us that due to bus regulations the itinerary would not longer include the stop to Hoover Dam, and we informed each of the travelers as soon as we received the update. The Hoover Dam stop is approximately 20 minutes which is just enough time for a photo opportunity, while the main attraction of the tour you booked is a Grand Canyon tour. We are glad you enjoyed yourself overall and thank you for booking with tours4fun.-- Tours4Fun Team

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 22, 2015

    I found the website of Tours4Fun on Google. The speedboat ride was fun. I think everybody was satisfied with their ride because it was a group that I had taken from Upstate New York and a group from Arizona. We were all there as one large group and I think everybody had a good time.

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    Response from Tours4Fun

    Thank you Bernie. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Nov. 21, 2015

    My online purchasing experience with Tours4Fun was easy. I took a tour in the Everglades where I got to touch an alligator!

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    Response from Tours4Fun

    Thank you, Leah-Sophie! We aim to provide an easy online booking experience and are happy to learn you were pleased. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Nov. 20, 2015

    The Golden Gate Park Tour I did with Tours4Fun was very nice and very enjoyable. The scenery was very nice. The instructor was very helpful, very professional. It was the first time I rode a Segway and I was afraid to make it go too fast but he kept encouraging me, “Oh, you can go faster!” He took a video of me riding the Segway and I showed it to my colleagues at work and one fellow said that I rode the Segway so well, like I’ve been riding it all my life. So I’d recommend this to anyone.

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    Response from Tours4Fun

    Thank you, for your feedback David! We appreciate the time you spent to share your experience with booking online and your trip to the Golden Gate Park. We are happy to hear that you enjoyed yourself and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Nov. 19, 2015

    The Skywalk Express Helicopter Tour that we had for my fiance's birthday was phenomenal. We loved it and I'll do it again in a heartbeat. However, we had a slight problem with our pictures because they weren't included. But we had a lot of fun. The pilot was awesome and very knowledgeable. We'd definitely recommend Tours4Fun.

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    Response from Tours4Fun

    Thank you for your feedback, Carmel, we are happy to learn you enjoyed your Helicopter Tour! To help travelers plan for personal expenses, we include the package excludes information under the pricing tab on each of our tour pages. Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team

    Verified purchase

    Reviewed Nov. 15, 2015

    Purchasing online with Tours4Fun was easy. In our Grand Canyon tour, they picked us up from our hotel and then drove us up through the Canyon. We're happy with the experience.

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    Response from Tours4Fun

    Gregory, we appreciate the time you spent to share your feedback about your purchase experience. We will continue to strive to provide excellent service.-- Tours4Fun Team

    Customer ServiceStaff

    Reviewed Nov. 14, 2015

    First of all I definitely NOT recommend this tour. The driver broke my luggage's handle. I told this situation to my tour guide. She just said "we can not do anything about it." My handle was completely useless and I had very hard times on return way to airport!! I mailed this situation to tours4fun. They wrote me "we will take care of this situation and let you know." I waited for 1 month and wrote again. This time they didn't answer to me!! Customer service is scandal!!!

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    Response from Tours4Fun

    Dear Kerim, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

    No response received
    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 14, 2015

    I learned about Tours4Fun online when we were doing our plans to go up to Niagara Falls. I typed in “Niagara Falls” and it popped up. The online purchasing process wasn’t too bad, but I ended up having to call them because they wanted passport information when I didn’t have a passport. So we had to make arrangements but they were really helpful.

    During our Niagara Falls tour, we stayed on the US side. Our tour guide was really awesome. He was sweet and helpful. We had a really good time. Overall, it was a wonderful trip. Even the flight up there was good. They accommodated us for everything and made sure that everybody would stay together. We did have a delay because the president was in New York, so we didn’t get out ‘till midnight. But there was a guy that stayed there and waited for us, so we didn’t have to worry. I would still consider using Tours4Fun on my next trip, depending on where I’m going and on the offer. Although I was not able to take advantage of the Rewards4Fun program that they offered because it was only our first trip, I would say that the service was really good for the price we paid.

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    Response from Tours4Fun

    Dear Kim, We're happy to hear your overall experience with Tours4Fun was pleasant. Tours4Fun is dedicated to providing exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Nov. 12, 2015

    We had some good experiences but we had a number of problems during our two-day hop on, hop off trolley tour to Vancouver City. In the beginning, we got on the wrong tour because there are several companies that do the same thing. They have different kinds of buses and stop at different places. Being new to the city, we didn't know what we were looking for so we found the wrong one. We spent the first morning just trying to find the right bus with the right route. There needs to be some kind of a commonality between the different companies and everybody needs to honor a person's ticket to a central location where you can get the right bus and you can get yourself where you're headed. It took a timed reception staff in a different hotel than the one we were staying at to make a couple of phone calls to figure out where we were supposed to be and how we were supposed to get on the right bus. We wasted about half a day doing that.

    The last day we were using Tours4Fun was a rather busy day. We were waiting for our bus to go from Granville Island to a place closer to our hotel and there were too many people for the amount of space on the bus. It wasn't only Tours4Fun, there were others as well. So we waited for over an hour to find a bus that we could actually get on. The second bus driver finally made the company understand that they had to put another bus down there because people were getting very angry. So from our observation Tours4Fun sold more tickets than they were running buses that day. Because of those two experiences, that made it difficult to enjoy the city as much as we wanted to. We missed a few things because of that first morning and then the end of the day when we couldn't get back to our hotel.

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    Response from Tours4Fun

    Thank you for your feedback Janet. Tours4fun uses reasonable efforts to provide as much information as possible on your E-ticket including the tour operator name so that you can easily identify the tour operator when boarding. However we're happy to hear your overall experience was satisfactory.- Tours4Fun Team

    Verified purchase

    Reviewed Nov. 11, 2015

    I ordered 1-Day Disneyland tickets from Tours4Fun and didn't have any problems. I would book through them again.

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    Response from Tours4Fun

    Thank you for your feedback Tanya and we are glad to learn you were happy with your online purchase experience. ---Tours4fun Team.

    Verified purchase
    Staff

    Reviewed Nov. 10, 2015

    Tours4Fun mentioned some of the things in the site which is not there in the motel. When I booked the room they're saying there is an oven and refrigerator in the room, but when I went over there, there's no oven and refrigerator and there has been an extra charge. But other than that, I'm satisfied with the people who took me to the tour.

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    Response from Tours4Fun

    Dear Rama, we we sorry to learn of your disappointment and would like to inform you that amenities such as a refrigerator are not guaranteed on the tour. You must check with each hotel at check in for available amenities. We thank you for your feedback, and we are glad we were able to provide additional information.---Tours4fun Team.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Nov. 9, 2015

    My 14-Day Western, Central and Southern European Tour was an amazing experience. We really enjoyed it. We took two tours. One was the green, other was blue. Both the trips started in Frankfurt and we finished the first leg, the blue one, in Switzerland. And then we jumped on the green one which starts from Switzerland that took us all the way to Paris. We’re a family of five, me and my wife and our three kids. The oldest one is sixteen and the younger one is six year old. It’s a very family friendly, extremely good experience, especially the guy for the second leg. He was extremely good.

    The facilities were good except for the Ramada hotel near Vienna. That was probably the one place which we didn’t like. The rest of the accommodations were 3 stars or higher and the breakfast was part of the trip and it was well taken cared of. The time which was provided for each location were ample enough, the expectation was set pretty well. You’re never spending too much time in each of the locations. Now we know that if we make a more focused trip at a later time, we could go to only certain places.

    We plan on using Tours4Fun to book our next trip. We are looking at the amount and another line which is the red line. I do know that they have other trips in Australia and that’s something we are also exploring. We just came to know that Tours4Fun also have a route in the US. So we are going to look into those, too. We would recommend them to a friend. Everyone should do this in their lifetime.

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    Response from Tours4Fun

    Thank you, Vijayakumar. We appreciate your feedback and are happy to hear that you enjoyed the Southern European tour! We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Customer ServicePricePunctuality & Speed

    Reviewed Nov. 8, 2015

    I would recommend Tours4Fun. I chose them for their pricing. Purchasing was easy. I had a couple of emails for the customer service and they responded right away. We went on a wet jet tour and it's like a racy on the water boat ride. Me and my sister had a good time. I thought they only do Canadian things but that's a mini vacation for me. So if I can find something else for my next trip I will book again.

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    Response from Tours4Fun

    Thank you Tamekia. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Punctuality & Speed

    Reviewed Nov. 7, 2015

    We purchased a trip to Niagara Falls via Tours4Fun. There, we showed us a couple of sights on the way and the sights there. And we stopped at a winery which was a waste of time. We should've stayed at Niagara Falls. If there's something decent to do, I would use Tours4Fun to book our next trip.

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    Response from Tours4Fun

    Thank you Leonard for your comments. Sometime a tour will combine different sites to maximize the tour experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Staff

    Reviewed Nov. 5, 2015

    I first heard about Tours4Fun online. I looked up travel tours and they came up. It said something about being able to get off and get back on when you wanted to. And that's what we wanted to do because we had two of our grand kids with us and we didn't know how long it would take at each place we wanted to visit. The online purchasing experience was pretty easy. We got our tickets and got the information printed out. And when we showed up in DC at the Union Station, it was where we got on. We showed our pass to the lady at the booth and we got right on. No problems. We took two grandchildren along with us to DC to see some of the sites and the museums. And the tour was just so that we could get on the bus. And what we did with the first day we were there, we got on and rode around the entire trip so that we could see where things were. And then that afternoon, we got back on and went to a couple of specific sites. Overall, my experience with them was very good.

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    Response from Tours4Fun

    Dear Lloyd, Thank you for your feedback regarding the tour. We are happy to hear you enjoyed your site seeing and look forward to assisting you with your travel needs in the near future.--- Tours4Fun Team.

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    Staff

    Reviewed Nov. 4, 2015

    My friend, Catherine, was the one who found Tours4Fun online. She was the one doing the planning and booking online and purchased the package. Our 1-Day Rosslyn Chapel & the Scottish Borders Tour was very nice. We went to a variety of places. We saw the statue of William Wallace and went to Melrose Abbey. There was a third stop before we finally went to Rosslyn Chapel, which was the last stop on the tour. It was a positive experience and I enjoyed the tour. The next time we go to Scotland we would certainly consider Tours4Fun. They gave us a nice tour and our tour guide was knowledgeable about the events he spoke of

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    Response from Tours4Fun

    Dear Murdina, Thank you for taking the time to share your feedback, we happy to learn you enjoyed the tour experience and we hope to assist you with your travels in the future.-- Tours4Fun Team

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 3, 2015

    My experience with Tours4Fun was great. I first heard about them from the internet and purchasing from them online was pretty easy. The representatives I spoke to were courteous and were able to answer all my questions. My one-day bus tour to the Grand Canyon was great and the driver was pretty good. The only thing I worried about is that the dinner was not very good and that the time on the bus was too long. But aside from those, I still plan on booking our next trip with them.

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    Response from Tours4Fun

    Thank you for your feedback Jack we are happy that you were pleased with your purchasing experience and that you enjoyed your tour overall. We look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team

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    Customer ServiceStaff

    Reviewed Nov. 1, 2015

    I was searching online, that's how I first heard about Tours4Fun. I had called and talked to their rep about the fact that we have to pick up our coupons or ticket at a different location from all the other locations that we can go to. They give you a whole lot of stuff to do on the one trip but there's no way you could do all of them in the one day. It was okay however, I don't think I'd plan on using Tours4Fun in booking my next trip.

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    Response from Tours4Fun

    Dear Heather, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 31, 2015

    We took the 6-day US East coast tour starting 10/26/2015. The first day itself we were delayed in Flushing by 1.5 hours waiting for the night tour bus. Travelers had started at 4 in the morn and had to spend the whole day without rest. The night stay at Days hotel was cheap!! 10/30/2015: Departed for Boston at 7:30 a.m. By 11:30, the bus was crawling at snail's pace. On asking, the guide refused to reply about what was wrong. Thereafter, we stopped for lunch.

    In resuming the journey, the bus continued at a slow crawl for a long time before finally halting at Blandford service area with a complete bus breakdown. We were made to wait from 2-2.30 unto 8:45 when a bus arrived from New York. Why, on earth was a bus called from New York that was 4 hours away and not from somewhere locally, is something all were upset about. From noon unto 9 at night, people had to suffer and 9 hours is a lot of time to organize alternate transport which was not done.

    My mother, a senior lady and the rest were inconvenienced. We finally reached Boston at 11:30. The Lobster dinner was lost. We didn't get a proper meal either for lunch or dinner. The University tours didn't take place that day so we had to go next morn. As a result, instead of an hour and a half at the famed Quincy market, we were given 15 mins there to just quickly pick up lunch. We had to eat it on the bus as other members of the group had to be dropped to Boston airport. We did not see Quincy market, didn't get to eat properly, couldn't shop or visit the restroom either. We went to Quincy market just so it could be said that we were taken there! We didn't see the market nor were we told anything about it.

    So all in all, Boston we did not get to see!!! And so much physical and mental fatigue. No service was provided that day and despite that, service charges which were collected beforehand, were not refunded. Throughout the trip, we were made to run from place to place. Luggage was another issue. Nobody helped with the loading and offloading of luggage which had to be done every night. The trip was to be given a 1-star rating but I have it 2 because of the effort of the tour guide Angela.

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    Response from Tours4Fun

    Dear Zainab, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. If you have already done so, please allow us time to look into the matter. Thank you, Tours4Fun.

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    Reviewed Oct. 30, 2015

    We had a week planned for my granddaughter's 16th birthday and Disneyland is where she wanted to go. So we picked out something to do each day. The trip to Disneyland is great for a younger person, but I didn't enjoy it so much. I'm older and I wasn't very impressed with Disneyland. But we might use Tours4Fun again for our next trip, depending on what my needs are.

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    Response from Tours4Fun

    Thank you for your comments Bill. We look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team

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    Customer ServiceContract & TermsPriceStaff

    Reviewed Oct. 28, 2015

    I’m really happy with Tours4Fun. The tour guide and the bus driver were really nice and the tour overall was great. I enjoyed it and I thought it was a very fair price. The only thing that I had a problem with is at the end of my tour, I had a hard time finding transportation to the airport. They were communicating with me by email to set up that arrangement but they kept misunderstanding that once I was on the tour, I couldn’t get my emails because I was no longer at home. And, my phone wasn’t working that well overseas and I wasn’t getting the communication, so I lost out in the final arrangements with the transportation. Other than that it was really good and I really liked it.

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    Response from Tours4Fun

    Dear Celina, thank you for sharing your feedback regarding your tour. We were sorry to learn of the difficulty you experienced at the end of the tour, but we are happy to learn you did have a nice tour overall. We look forward to assisting you with your travels in the future. Tours4Fun Team

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    Reviewed Oct. 27, 2015

    We went to this wine place which was interesting. Overall the experience was a 10!

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    Response from Tours4Fun

    Dear Stephanie, We're delighted to hear about your experience with Tours4Fun. Thank you for taking the time to share your feedback and we are happy to hear that your overall experience was a 10!- Tours4Fun Team

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    Reviewed Oct. 26, 2015

    When we went to New Orleans, my friend found Tours4Fun online and purchased a New Orleans tour from them. The tour was great, and everything was awesome. We went to a swamp tour, then a plantation, and it was fun. If I go somewhere where they are at, I would use them again.

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    Response from Tours4Fun

    Thank you, Rose. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your New Orleans Tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Reviewed Oct. 23, 2015

    I chose Tours4Fun because I felt it was a good deal. It was okay and I did not have a problem with it. I used it when I went to Seattle. The Chihuly Garden and Glass was beautiful. It was nice and that's the only thing that I did like when I was in Seattle. I'm hoping to use it to book my next trip. I did like my experience with it because it helped a lot. I'd recommend them.

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    Response from Tours4Fun

    Thank you Amelie. We are happy to learn that you generally enjoyed the tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Customer Service

    Reviewed Oct. 21, 2015

    Our New Orleans Super City Tour through Tours4Fun was okay but when we got to the hotel, they had no room for us. It took half an hour of waiting in the lobby for them to find the actual reservation and get us a room. That was a little bit of a hassle. The communication between the hotel and Tours4Fun was a little annoying. I don't know if it was the hotel's fault or Tours4Fun.

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    Response from Tours4Fun

    Dear Margie, while we empathize with your disappointment in the trouble you experienced with your accommodation, you did not book your hotel reservation with tours4fun, you had only booked the 1 day New Orleans Super City Tour with us. We recommend you to contact the company you booked the hotel with to express your dissatisfaction with the appropriate parties....Tours4Fun Team.

    Factual basis uncertain
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    Price

    Reviewed Oct. 20, 2015

    We're glad we did the Escape from the Rock Cruise with Tours4Fun. It was reasonably priced, real organized, and we enjoyed it. I was pleasantly surprised that the similar things at Fisherman’s Wharf were half the price, it was a good deal and I’d definitely recommend. It was a really good tour and was like a two or three months’ wait to get on the island which was a good alternative and no notice needed. I'd definitely do it again!

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    Response from Tours4Fun

    Thank you, Matthew, we are happy to hear your feedback regarding your Escape from the Rock Cruise! We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    CoveragePriceStaff

    Reviewed Oct. 19, 2015

    I had booked a 7 day tour to California and Vegas with Tours4Fun.com. Two incidents happened which made me write this review. The tour guide based on the directions given by Tours4Fun company charged us additional $35 per person for skywalk in the Grand Canyon. The skywalk is already covered as part of the $80 basic gold package for which we had to pay. Moreover, they charged the same price for children. On inquiry at the ticket counter, they said that the price was lesser ($76) for children and the skywalk was already part of the $80 package.

    My wife had injured her back because the driver suddenly applied brakes. There was no first aid kit available on the bus. When I had argued about the extra money being collected for skywalk, the tour guide openly said that this is how the tour company makes profit. He also said that some of this money goes towards insurance. If the money goes towards insurance, then why was my wife's injury on the bus taken care appropriately? This company is a BIG cheat and you will end up paying up unnecessary money for things that you don't need to pay for.

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    Response from Tours4Fun
    Dear Balaji, we are sorry to hear your disappointment with your recent trip. Please Note: When traveling in a group the tour the prices may not be charged the same as the attraction's pamphlet. For example, the $80.00 admission also covers associated parking fees which you would need to pay separately had you arranged the transportation to the West Grand Canyon on your own. In addition a large group entering the premises is charged additional fees for the bus access etc.

    Fees for optional tours/admissions are not included in tour price. Customer has the responsibility of making self aware of all the details under Package Includes and Package Excludes on tour web page before joining the tour. We appreciate your feedback regarding a first aid kit which will usually contain bandages, and other simple supplies. Should you or the other passenger require medical assistance, please call 911 immediately. The tour guides are not trained on providing any medical assistance.----Tours4fun Team.

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    Customer ServiceStaffProcess

    Reviewed Oct. 18, 2015

    I read a good review about Tours4Fun, and they have a very fair site. I had a very good experience with their online purchasing. I called their customer service team and they were very helpful. I really liked our New Orleans Plantation and Swamp Tour. It was very good. Also, I like the Rewards4Fun program as it's very good. I absolutely would use Tours4Fun to book our next trip.

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    Response from Tours4Fun

    Thank you, for your feedback Joisett! We are happy to hear that you enjoyed your tour and that you were satisfied with your booking experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    PriceStaff

    Reviewed Oct. 18, 2015

    I just got back from the 5-day in the Canadian Rockies that took place between October 12th and October 16th (Product Code: 183-5775): http://www.tours4fun.com/5-day. I have several complaints to formulate and as I spoke with different vacationers, I can understand that I am not the only one that is really disappointed! I have listed below, by order of importance, all the things that were not appropriate during this trip: 1st point: Once I arrived at the hotel, the guide welcomed us and already gave us an invoice for all the activities. First ''surprise'' as I was expecting and willing to pay by myself for each activity.

    I told Alan, the guide that for many of the activities and places I do not have to pay as a newly Canadian. I have a pass for free entrances in many places of the Canadian Government. He replied that it was impossible to have free entrances for Government Owned Cultural/tourist facilities and still asked me for CA $ 174.15 to pay in cash (invoice **), right now. Because of that, I had to pay for the places which should have been free such as: Glacier National Park, Banff National Park, Jasper National Park. In consequence, I want you to reimbursed by your organization for those fees.

    2nd point: As we changed driver and guide during the 5-day tour, we had to pay $8 daily for the guide and $2 for the driver. When I told them I will withdraw the cash from the bank ATM (which cost me banking service charge), Alan asked me 3 times in the afternoon for these payments, which I find close to be harassment. As it was not written anywhere, I expect the reimbursement of those fees as they told us it was service fees and mandatory.

    3rd: The way your business proposal for the travel tour is misleading, because in reality this is not a 5-day tour. It is more a 3-day tour and we could have understand that every day we will visit many places but when we read: ''Golden - Kamloops - Ginseng Factory - Fraser Valley - Vancouver''. In fact, the Ginseng factory is in Kamloops and we didn't sleep and visit Vancouver as we slept in New Richmond. Totally misleading!

    4th: In Kamloops, we were supposed to visit a Ginseng Factory. However, it was only a visit of a shop selling ginseng products to the tourists. In reality, it was more a 7 hours driving experience than a visit of the Canadian Rockies! Totally incredible! 5th: When I booked the trip, it was written that the contact would welcome us with a ''Tours4fun'' sign to locate us. However, the person that picked us up had a ''Super Vacation'' sign. I had a doubt and- in fact- it was the one that would pick me up. I could have missed this person... This 5-day tour, I should have found out that this trip would be badly organized! As requested, I expect full and complete reimbursement of these unexpected listed fees mentioned above. I expect a prompt response from your organization before I move the problem to another level of complexity.

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    Response from Tours4Fun

    Dear Marianne, We are sorry to hear your disappointment with your recent trip. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

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    Reviewed Oct. 17, 2015

    I ordered six, 2 day Disneyland hopper tickets from Tours4FUN and I was leery because it was my first time ordering from this company but everything was perfect. I ordered online and received the tickets thru the mail by the date I requested, no problem. They all had cute Disney characters on them. Of course, in the back of my mind I worried that when we got to the park the tickets wouldn't work or something horrible would happen but nothing did. The tickets were legit and I would definitely order from this company again. Thank you Tours4FUN!!

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    Response from Tours4Fun

    Thank you for your feedback Kelli and we are glad to learn you were happy with your purchase experience. ---Tours4fun Team.

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    Reviewed Oct. 17, 2015

    I was looking for a particular tour online and found Tours4Fun. My online purchasing experience was fine. I used them to book a tour in Scotland and it lived up to everything that I was looking for.

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    Response from Tours4Fun

    Thank you for your feedback Norma and we are happy you were pleased with your purchasing experience. We look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team

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    Customer ServicePriceStaff

    Reviewed Oct. 15, 2015

    My Rome In A Day Tour through Tours4Fun was excellent. I liked the price and purchasing online was good. It was very easy. When we called the customer service team, they were knowledgeable. I might use them again in booking my next trip.

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    Response from Tours4Fun

    We’re happy to read your feedback about Tours4Fun Cesar! Thank you for taking time to share your experience. We strive to provide the best services for each customer and look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team

    Customer Service

    Reviewed Oct. 15, 2015

    The tour was good but too many informations were not released until the day of the tour like the service fee and the locations to visit and how long to be there. Also we knew that we had to pay for tickets at attractions but when we called to find out if we had to buy ahead of time no info was given to us. When on the bus we were told to pay for all of it in cash so we were surprised. The trip was good overall just more info and maybe more time on the visits!

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    Response from Tours4Fun

    Thank you for your feedback Carmela. Tours4Fun uses reasonable efforts to include accurate, complete and current information on our website. Listed under the Package Excludes information, as well as on your E-ticket are the payable costs so that you can prepare before joining the tour. We are glad that you enjoyed your tour overall and hope to provide future travel assistance for you soon. ---Tours4Fun team.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 14, 2015

    Someone took a tour with Tours4Fun and told me about it, so I looked it up on the internet. The purchase was easy. I bought the one day Washington, D.C. Bus tour two days prior but the payment information and number was off so the booking was not confirmed right away. I tried to contact customer service but no one answered the phone, so I had to send an email, and they called me the next day. I was paranoid because I couldn't verify if the payment went through, and if I was going to make it. That was the only thing bad about it. Otherwise, everything went smooth and clear. Everyone was very nice and were there on time, the buses were nice and clean, and the guide was fluent in both Spanish and Portuguese. We had to walk fast to make it to every location but it was very nice. I really liked it, and would definitely book my next trip with Tours4Fun.

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    Response from Tours4Fun

    Dear Solange, Thank you for taking the time to share your feedback, we do appreciate the time you have taken and hope to assist you with your travels in the future.-- Tours4Fun Team

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    Customer ServiceStaff

    Reviewed Oct. 12, 2015

    We booked the above tour which took place on Sept. 18, 2015. We are English Speaking and from the USA. When we called to ask some questions the question of language did not come in our conversations or did not appear anywhere online when we booked this tour. This tour bus consisted of approx. 28 people and the driver all of which were Asian. The total tour was conducted in Mandarin Chinese except when it came to very few words mainly as to the time we should be back on the bus. As a result we did not understand the majority of what we saw. I have phoned Tours4Fun 6 times since our return from this trip and each time nobody returned our phone call. We have asked for a refund but we cannot get anyone to respond. Tours4Fun is not a very good company and should not be allowed to treat people this way.

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    Response from Tours4Fun

    Thank you for your comments Stewart. Overall it sounds like you are disappointed that the tour was conducted bilingually in English and Chinese. You may co-travel with a majority of a single group, especially if the tour is offered in that language. Your tour was a bilingual tour conducted in both English and Chinese. This information is made available on the tour's page under the "Special Notes". If you wish to follow-up, please feel welcomed to email service@tours4fun.com. Tours4Fun Team.

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    Reviewed Oct. 12, 2015

    Our Tours4Fun experience was great, and I don’t have anything to complain about. My boyfriend and I had a lot of fun in San Francisco, and I’d recommend the company to anyone.

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    Response from Tours4Fun

    Thank you Maria. We were pleased to learn that you enjoyed your experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2015

    I was looking for a tour to the Grand Canyon from Vegas, and found Tours4Fun. We had a great time when we went there. The bus driver was great and kept the tour very interesting and fun. If I decide to take a bus tour, I'll be using Tours4Fun again. I loved it.

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    Response from Tours4Fun

    We’re delighted to read your feedback about your tour Denise! Thank you for taking time to share your experience and look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team

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    Staff

    Reviewed Oct. 9, 2015

    I looked up Tours4Fun online, compared pricing with other travel sites, and chose to go with them. It was pretty easy to get in and put in the information on the site when I purchased online. I bought the Grand Canyon tour and had a really nice time. The driver was very friendly and knowledgeable. I enjoyed the fellow who gave us the tour and it was a pleasant experience overall. I'd recommend Tours4Fun.

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    Response from Tours4Fun

    George, we appreciate your feedback! We genuinely appreciate it and we’re glad to hear that you’re happy with your purchase and tour experience. Please feel welcomed to visit us again in the future so that we may assist you with your travel needs -- Tours4Fun Team

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    Punctuality & SpeedStaff

    Reviewed Oct. 8, 2015

    Tours4Fun was a good value. The makeup of the tour was okay. It gave me a little bit of everything we wanted to see there on Victoria for the day. It was fine other than the fact we were the only English speaking people on the entire charter bus. We didn’t anticipate that. Everything was in Chinese. That was a little bizarre and my daughter was a little uncomfortable. I don’t know if that was the normal type of tour or if that was just a random occurrence but we were the only English people on there.

    Even in the morning when we met at the hotel, we were sitting and waiting at the lobby and he came in and checked. I said, “Are you here for the tour?” He said, “No, no, no, it’s not yours.” And then we’re waiting and then he finally came in and realized that it was us and asked us finally. We were late leaving because I don’t think he was expecting it to be us when he was coming to gather everyone for the tour bus although he tried hard. The whole tour was done in Chinese and we didn’t understand anything, but he would give us a rough translation occasionally, here and there. He tried to take care of us but it was a little unexpected.

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    Response from Tours4Fun

    Thank you for your feedback Jody. We contract with various providers all across the United States and abroad to offer the service we advertise on our website. Because people from all over the world enjoy the tours, most of our tours are conducted bilingually. We are happy to hear you enjoyed the tour overall and thank you for booking with tours4fun.-----Tours4Fun Team.

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    Staff

    Reviewed Oct. 7, 2015

    My experience with Tours4Fun was really good. It was my first time to the Grand Canyon. They were very friendly and accommodating. They were very knowledgeable on the place. I’d recommend them to others.

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    Response from Tours4Fun

    Cherie, we appreciate the time you spent to share your feedback about your tour experience. We will continue to strive to provide excellent service.-- Tours4Fun Team

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    Reviewed Oct. 6, 2015

    I purchased online from Tours4Fun and it went well. The Grand Canyon Explorer trip went well too and the guide was exceptional. I will probably use them again to book my next trip and I'd recommend them to friends.

    .

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    Response from Tours4Fun

    Thank you, for your feedback Jon! We are happy to hear that you enjoyed yourself and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Staff

    Reviewed Oct. 6, 2015

    At first, I was skeptical. But after working with Tours4Fun I was extremely happy! They communicated with me whenever I had a question and they were personable and helpful. Thank you for a great experience.

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    Response from Tours4Fun

    Dear Frederick, We're delighted to hear your experience with Tours4Fun was satisfactory! Please feel welcomed to visit us again for your future travel planning needs. - Tours4Fun Team

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    Reviewed Oct. 5, 2015

    I had a really good experience with Tours4Fun. There was nothing I disliked at the time of our trip. I am happy with them.

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    Response from Tours4Fun

    Thank you, Prashant. We appreciate the time you spent to share your feedback. -- Tours4Fun Team

    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 5, 2015

    Worse bus trip ever. Guides were not well informed. Bus driver was always tired. Picked up from airport an hour late after several calls. Not enough time for rest room breaks. Tour guide was always screaming. No help with our luggage. Had to look for tour guide. Sent to wrong areas and could not find tour guide. Tour guides had on regular clothes and couldn't tell who they were. Should have had on something showing that they were guides. Places we went to eat were all Chinese buffets or we could go to Subway or Burger King 2 blocks away. No one knew what was going on. My problem was the way we were disrespected and the way the guides demanded their tips. Tips are for a service being performed. If they are NOT performing their job no tip should be given. One of the bus drivers was in a fender bender. One lost the luggage of a young girl and told her to call the tour company because he was running late. Lousy trip.

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    Response from Tours4Fun

    Dear Marrianne, we are sorry to hear your disappointment with your recent trip. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. If you have already done so, please allow us time to update you soon. Thank you, Tours4Fun.

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    Reviewed Oct. 4, 2015

    My friends and I were researching online for some tours in Canada when we found Tours4Fun. They had a lot of visits and their price was better so we chose them. The online purchasing experience was easy. It was my first time to go on a tour with some friends and it was worth it. I would recommend them and I would use them to book my next trip.

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    Response from Tours4Fun

    Thanks Marko, we are happy to hear that you enjoyed the online experience and the tour. We hope to assist you with your travel planning in the future. -Tours4fun Team

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    Reviewed Oct. 3, 2015

    Tours4Fun's good rates made me choose them and it was easy using their online purchasing. The Disneyland Adventure Park trip booked through them was nice. I'll definitely use Tours4Fun to book my next trip.

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    Response from Tours4Fun

    Thank you, Weishan. We appreciate the time you spent to share your feedback. Our goal is to provide value and a quality customer service experience for each of our customers. We hope to provide excellent service for your travel planning in the future.-- Tours4Fun Team

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    Customer ServiceStaff

    Reviewed Oct. 2, 2015

    I thought we were gonna take a tour of Alcatraz so I bought the tickets here, then I find out that it was only a boat ride around. We went and followed the signs and found another. I didn't know if it was the same one. I thought I paid a lot of money for that. Tours4Fun was misleading. We went on 2 boat rides. They were a little bit different and we never got to see the Alcatraz Island inside which is what we wanted. We found out that you have to book it months in advance. So we were pretty disappointed. The customer service team didn’t offer any help, they just said “Sorry.” I don’t plan to use Tours4Fun to book my next trip.

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    Response from Tours4Fun

    ​"Dear Donna, we are sorry to learn of your dissatisfaction with the Escape From The Rock Cruise. As clearly stated on the tour page, under the package Includes "(Not a Alcatraz inside tour)": Alcatraz is even more popular this year than the years before. Therefore we recommend checking the departure times and availability for Inside Alcatraz tickets as soon as possible and booking the according tour. Thank you for your feedback---Tours4Fun Team."​

    Factual basis uncertain
    Verified purchase
    Online & App

    Reviewed Oct. 1, 2015

    I've used different tour companies in the past and I was trying to see if there are companies with more tour options like more different countries. That's when I found Tours4Fun. I've used it a couple of times and I definitely had a great experience. There were some delays on the second tour that I took but overall it is a good experience and they have a lot of tour options. The website is nice and easy, too. I already recommended it.

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    Response from Tours4Fun

    Dear Josephine, thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing exciting tours/travel activities for each of our valued customers. Our goal is to ensure a smooth booking experience as well and we are happy to learn that you were generally satisfied.- Tours4Fun Team.

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    Punctuality & Speed

    Reviewed Sept. 30, 2015

    Ttour northern Italy Aug 29 - Sept 4: Tour was more fast paced than we had anticipated. Loved the trip otherwise.

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    Response from Tours4Fun

    Dear Josephine, thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing exciting tours/travel activities for each of our valued customers. ​We are happy to learn that you were generally satisfied.- Tours4Fun Team

    Verified purchase

    Reviewed Sept. 30, 2015

    Been a lovely trip with all professional guide, recommended 100%.

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    Response from Tours4Fun

    Dear Severica, Thank you for your feedback regarding the tour and while we are happy to hear you enjoyed the professional tour guide service--- Tours4Fun Team.

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    Verified purchase

    Reviewed Sept. 30, 2015

    The Deluxe Wine Tour that we got from Tours4Fun was fun. I plan on using them again on my next trip and I'd definitely recommend them.

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    Response from Tours4Fun

    Daniel, thank you for your feedback. We hope to provide excellent service for your travel planning in the future.-- Tours4Fun Team

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    Customer ServicePunctuality & Speed

    Reviewed Sept. 28, 2015

    I searched online for excursions where we’re going to be at and Tours4Fun popped up. When I called them, they didn’t know the details. I had purchased excursion in Victoria and Vancouver, and it was very confusing. I had no idea what I was getting until I landed in Vancouver and went to the place where I was going to get the excursion because the person couldn’t answer any of my questions on the phone. The excursion itself was great. They flew us over to Vancouver, very low key, quick excursion, and couple of places. I had no issues with the tour itself, but it was the process of booking through them that was not good.

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    Response from Tours4Fun

    Dear Keith, we are sorry to hear your disappointment with your recent booking. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you.----Tours4Fun.

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    Staff

    Reviewed Sept. 28, 2015

    Well organised and operator of air boat is very knowledgeable. Would recommend to others.

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    Response from Tours4Fun

    Thank you, Greg. We appreciate the time you spent to share your feedback about the tour operator. We hope to provide excellent service for your travel planning in the future.-- Tours4Fun Team

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    Customer ServiceStaff

    Reviewed Sept. 28, 2015

    I contacted Tours4Fun to get my points for Niagara Falls Helicopter Tours and New York City dinner cruise. The Tours4Fun representative refused to even acknowledge my credit card purchase or receipt that was from Tours4Fun. I have cancelled future plans with this company due to poor customer service and not rewarding points for vacation travel packages.

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    Response from Tours4Fun

    Dear Joe, we are sorry to hear your disappointment, please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. If you have already done so, please allow us time to update you soon. Thank you, Tours4Fun.

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    Customer ServiceStaff

    Reviewed Sept. 27, 2015

    The Escape from the Rock cruise that Tours4Fun organized was really cool. They did a really good job. They had a lot of good historical facts about Alcatraz. I've never been on the Rock but I did learn a ton of stuff from the tour that I've never known about so that was cool. They had the speakers on the boat really loud so that you could totally hear what they were saying even though it was windy. I like going underneath the Golden Gate and we saw a ton of wildlife - a couple of seals, a few otters and some dolphins.

    I would use Tours4Fun for another trip and I would recommend them to my friends. Booking a tour was super easy except that it was irritating that all of their confirmation emails got sent to my Spam box instead of being sent directly to me. I don't know why, but it's weird and a little frustrating because I had to look on my credit card to figure out where it was and then I found it in my Spam box.

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    Response from Tours4Fun

    Thank you, Caley. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your Escape from the Rock cruise tour and everything was smooth. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Sept. 25, 2015

    I like Tours4Fun and the sunset sail is quite good, although I don't quite see the sunset. I toured with my boyfriend, so it's quite good. I love it!

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    Response from Tours4Fun

    Thank you, Ru. We appreciate your feedback and are happy to hear that your trip was enjoyed overall.-- Tours4Fun Team

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    Staff

    Reviewed Sept. 23, 2015

    The Escape from the Rock Cruise was very enjoyable. We were nervous because they said something about having guards and ex-prisoners tell their stories, but thankfully it was over the intercom system so it was safe. I liked them talking throughout the tour. It was cool. It was also me and my 15 year old son’s first time to ride on a boat to Golden Gate Bridge, so we had a good time.

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    Response from Tours4Fun

    Dear Michelle, Thank you for taking the time to share your feedback, we do appreciate the time you have taken. Please feel welcomed to visit us again for your future planning-- Tours4Fun Team

    Verified purchase

    Reviewed Sept. 21, 2015

    We went to the Escape from the Rock Cruise to Alcatraz by Tours4Fun. We didn't actually go on the island and just went around it, but it was a great tour. The weather was good and it was a nice perspective. We've always seen it from the shore and it was nice to see it from the bay itself. Overall, I'd recommend Tours4Fun.

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    Response from Tours4Fun

    Thank you Scott. We were pleased to learn that you enjoyed the tour and the cruise experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Sept. 19, 2015

    My experience with Tours4Fun was good and the online purchasing was easy. I didn't read the fine print and thought the tickets (one-day Disneyland admissions) were going to be sent to me and had to drive to go get the tickets when I got to southern California. Everything worked out well during my actual interaction with them though.

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    Response from Tours4Fun

    Thank you, Eduardo. We are happy to hear that everything worked out with your purchase and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 17, 2015

    We have booked two tours with Tours4Fun and the services were dismal on both. On the first one which is the Napa Valley tour, the driver didn't show up at the agreed pick up point although we've been waiting there 10 minutes earlier than the agreed time. After 40 minutes of waiting we called the Tours4Fun office at which point they informed us that the coach has already left at 7am which is a complete lie. We are still trying to get a refund up to this point but what is really annoying is that the Tours4Fun office is telling us different lies such that the driver showed up at 7am (which didn't happen) and 8am (we don't know if it is true as we already left the meeting place and went on our own tour).

    On the second tour, which is the Monterey tour, the agreed pick up point was 8:50 but the driver showed up at 9:40 am. This means that we were on the right meeting place as mentioned in the confirmation email for the Napa Valley Tour. Furthermore, we were grouped together with Chinese people with a Chinese driver and we struggled to understand the narration all throughout the tour. We were definitely disappointed for their services! We will definitely not recommend the services of Tours4Fun to any of our friends and we will spread about the poor service to social media (Facebook and Twitter) so that people won't make the same mistake of using its services.

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    Response from Tours4Fun

    Dear Ryan, we are sorry to hear your disappointment with your recent trips. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. If you have already done so, please allow us time to update you soon. Thank you, Tours4Fun.

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    Punctuality & SpeedStaff

    Reviewed Sept. 16, 2015

    The tour sounded all-encompassing, which it certainly was, that made us decide to use Tours4Fun. I spoke with a lady and she was fantastic. She was very knowledgeable and gave me all kinds of information that we needed to get to the tour. We were only going to be there for two nights so we stayed at the airport, and she got us transportation to the Econo Lodge to catch the tour. She made all the arrangements because neither of us had ever been in that part of the United States before so we had no idea how to get around. And then I inadvertently booked for the wrong day when we were actually in the air. I figured that out about two days ahead of time and she took care of changing the date. It was absolutely no problem.

    The tour was very thorough. They did not just take us to see the falls, but they took us to other points of interest along the way on each side of where we came across the bridge. And the gentleman who did the trip was very knowledgeable. I would highly recommend Tours4Fun to anybody who is going back there to see Niagara Falls. The experience was fantastic!

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    Response from Tours4Fun

    Thank you, Cecelia. We appreciate the time you spent to share your feedback and we are happy to hear that you enjoyed your trip and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Staff

    Reviewed Sept. 16, 2015

    I like the trip itinerary but tour guide Eva have no clue. She never tell you where we stopping for breakfast or dinner. Second she took us Stanford university 5.30 in the morning. Nothing to see there. Staying in same hotel was not in the itinerary. Yosemite National Park we only stay 40 minute after going long drive. Nothing organise. Only is tired trip.

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    Response from Tours4Fun

    Dear Dalvinder, we are sorry to hear your disappointment with your recent trip and non satisfaction with the site seeing time. In regards to the meal stops, they are arranged by your tour guide, at various buffet areas, food courts, and fast food restaurants where all customers will be able to choose and then purchase their own meals. If you require further assistance, please feel free to email service@tours4fun.com----Thank you, Tours4Fun Team.

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    Staff

    Reviewed Sept. 14, 2015

    There were 17 of us in the group and to be honest we were anxious since this was the first time we booked with Tours4Fun with an 11 days trip to Europe. Only to our surprise, we could say now we got more than we paid for. We enjoyed the trip, the places we visited and of course our Tour guide who made us laughed so much and entertained us throughout the trip. His name is Choung **, an English speaking guide formerly from Brooklyn, Ny. The hotels we stayed, some were very good and some were just okay but overall we were all satisfied and happy. Forgot to mention that our driver Fred was great too.

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    Response from Tours4Fun

    Thank you, Rodney. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your Europe trip with your group. We will continue to provide excellent service.-- Tours4Fun Team

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    Punctuality & Speed

    Reviewed Sept. 13, 2015

    We booked the San Francisco Bay Sunset Sail through Tours4Fun and didn't have to do a lot of follow-up since everything was clear on what we needed. The evening sail was very nice. We had a good time and were very happy with it. It was cold but they had jackets.

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    Response from Tours4Fun

    Thank you, for your feedback Katherine, we appreciate the time you spent to share your experience. We are happy to hear that you enjoyed yourself and look forward to assisting you again with your travel planning in the future.-- Tours4Fun Team

    Customer ServiceStaff

    Reviewed Sept. 11, 2015

    Still waiting for a refund for the trip which was cancelled after 6 days. They wanted photo ID and signed credit card details, which we were concerned could be fraud so we didn't pass them on. They took the the money straight out of our credit card, then send us a email stating it had been cancelled. We questioned them and they said we would have the money back in two days. After 3 days we emailed them again, this time they stated it would take a further 7 days. Still waiting. We found a local company which were fantastic, no **. Buyer beware, stick to the local guys. These companies work overseas and have people that don't care. Hopefully I will get my money back.

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    Response from Tours4Fun

    Thank you for your feedback Sam. Tours4Fun.com takes every precaution to protect your information. When you submit sensitive information via the website/email system, your information is protected both online and off-line. You may also choose to fax your information to 1-626-552-3713. The fax machine is located in the accounting office and is accessible to trustworthy staff only. If you require any further assistance with your booking, please email service@tours4fun.com----Tours4FunTeam.

    Verified purchase

    Reviewed Sept. 11, 2015

    Niagara - Beautiful tour, excellent food. Great day!

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    Response from Tours4Fun

    Thank you, Salvador. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip. -- Tours4Fun Team

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 10, 2015

    I went on the Deluxe tour of Hollywood and Los Angeles in August 2015. I was happy about the content of the tour but some practical issues arose. I arrived at my pick-up hotel in time, but the tour bus was late for an HOUR! I tried calling the tour operator and the party I booked it through and ended up being on hold for a good while before making any sense of the situation. It would be nice to get a notification through SMS/email about delays!

    One day prior I had to call the operator to confirm the tour and the pick-up time and place. I was asked if I wanted to do a tour that visited the Farmer's Market or a beach. I chose beach, but the tour ended up visiting the Farmer's Market and not the beach. I found this strange. Also, I was not satisfied with the fact that the customer has to call the operator to confirm the details. Why can't there be an email confirmation or why can't the tour operator call/SMS the customer? Once I called, I was on hold for 10 minutes and the phone call altogether lasted for 15 minutes. As I was calling from an international operator (I did not acquire a US subscription for my short stay), I was not happy to be making such long phone calls.

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    Response from Tours4Fun

    Dear Rita, we appreciate your feedback. Our vouchers are sent by email for your convenience however certain tours require you to re-confirm the pick-up details to ensure you are aware of the most recent information. We were sorry to learn of the difficulties you experienced and welcome you to email service@tours4fun.com if you should require additional assistance.----Tours4Fun Team.

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    CoveragePrice

    Reviewed Sept. 8, 2015

    I was looking for a tour to the Grand Canyon online and came across Tours4Fun. I thought their price was good and it sounded like we were going to cover a lot of area, which we eventually did. Purchasing online was extremely easy. Being on the bus was a little bit long for our age - my husband is 71 and I'm 65. We were, nevertheless, active and did the walk when they let us off the bus. It was a great experience and we'd do it again but we would definitely spend a night so we could enjoy a little more. I would also tell other people about it.

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    Response from Tours4Fun

    Thank you, Glenna. We appreciate your feedback and are happy to hear that you enjoyed the tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Customer ServicePunctuality & Speed

    Reviewed Sept. 6, 2015

    Ottawa-Montreal-Quebec city tour (3days). Very poor customer service, the leader was speaking English very basically with many mistakes and was so impolite with non-Chinese passengers. Tian Bao Travel East Canada got $225 extra cash in bus for Tours4Fun services. However, we had to pay churches tickets by ourselves later.

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    Response from Tours4Fun

    Dear Mary, Please email us at service@tours4fun so that our customer service department can further assist you. Thank you, Tours4Fun.

    Verified purchase

    Reviewed Sept. 3, 2015

    We bought Disneyland tickets from Tours4Fun because we found out that the tickets were a little bit cheaper to get from them than to buy them at Disneyland. Since it was our first time knowing about the site, we were a little bit scared because we didn't know what was real or not. At the beginning, we thought we would be able to print the tickets from their site. Most of the amusements park do that.

    Our family came to visit so I bought tickets for different amusement parks and all of them I would just buy tickets online and we could print them out so we don't have any problem. However, when we were planning to go the next day to Disneyland, we couldn't do that because we couldn't print out the tickets. The lady rep from Tours4Fun gave me two choices. We could go to pick up the tickets but it was an hour and a half from our house and we were planning to go the next day to Disneyland. So we need to change the whole schedule and move the other trip where we were planning to go. We moved it and then I needed to pick up the tickets from the postal office because we weren't here when they delivered the package. It was a little difficult but when we got the tickets, we enjoyed them. Everything turned out perfect but I don't think we'll use them to book our next vacation.

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    Response from Tours4Fun

    Thank you, Patricia. We appreciate the time you spent to share your feedback and we are happy to hear that everything worked out with your Disneyland ticket purchase. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun.

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    Staff

    Reviewed Sept. 1, 2015

    3 Days Bus Tour from New York to Niagara, Washington and Phila. Great tour. It was a nice tour, especially we loved our tour guide Miao - he did a great job. Everything was good from the itinerary to the timings!

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    Response from Tours4Fun

    We’re please to read your feedback about Tours4Fun Rocco! Thank you for taking time to share your experience and we look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team

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    Staff

    Reviewed Sept. 1, 2015

    We had a good time on the tour we booked through Tours4Fun. Our tour guide was good, and my wife, daughter and I all enjoyed it. Our itinerary and the locations they took us to were pretty good and I'd recommend it.

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    Response from Tours4Fun

    Thank you for your feedback Vincent! We are happy to hear that you enjoyed the tour experience and hope to assist you with your travel planning in the future. -Tours4fun Team.

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    Staff

    Reviewed Aug. 30, 2015

    One of the best experiences we had. The guide Stan made everything he could for it to be our perfect trip. The stops were amazing, and we could enjoy it all even with just few days.

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    Response from Tours4Fun

    Thank you for your feedback, Luciane! We aim to provide the best value tour and are happy to learn your trip was excellent. Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team

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    Staff

    Reviewed Aug. 29, 2015

    I had a good experience with Tours4Fun. The driver was very friendly and he made the ride very enjoyable.

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    Response from Tours4Fun

    Thank you, Damilola. We appreciate your feedback and are happy to hear that you enjoyed your tour experience and the driver's service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Aug. 27, 2015

    We used this operator to book a San Fran bay ferry ride during a 24 hour stopover in the city, the ride was good but booking process, not so much. We found it somewhat draconian that after an online booking we were required to physically print the tickets and couldn't board the ferry until we had printed tickets? Gosh darn it, we had forgotten to pack our printer in our travel luggage!

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    Response from Tours4Fun

    Dear Kraig, we appreciate your feedback. Our vouchers are sent by email for your convenience however they must be printed and brought with you to join the tour as this is your proof of purchase. We are glad to learn you enjoyed your ferry ride overall, and thank you for booking with tours4fun.-----Tours4Fun Team.

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    Customer ServiceStaff

    Reviewed Aug. 27, 2015

    I searched through Google and thought the contents of the tickets from Tours4Fun were very good for me. This time I went to Las Vegas to see a performance but I needed to find a hotel, too and there is a package in their website. I worried about where I could pick up the ticket and used the free chatting box on the website. But at the time, it was saying that, “I’m sorry, there is no operator right now…” and I was waiting. But I got the email from them so it’s no problem. I went to this very famous hotel and asked a front person where I can get the tickets with information of their e-tickets and everyone knows so I didn’t have any problem to find the location where I can pick up the tickets. They have been very supportive and helpful. Next time when I go to Las Vegas, I’d search with their website again.

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    Response from Tours4Fun

    Thank you, Yosuke. We appreciate the time you spent to share your feedback. We are happy to hear that your trip went well and you were able to find assistance when needed. -- Tours4Fun Team

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    Customer ServiceStaff

    Reviewed Aug. 24, 2015

    We took the cruise around Alcatraz through Tours4Fun and our experience was really great. We deeply enjoyed it. We had a wonderful tour, and the guide was great. He gave us all the information and stuff on Alcatraz and took a lot of pictures. I loved the way the tour went all the way around it. The boat was clean and they were very nice. Moreover, the customer service rep was very helpful and she would let me know exactly what time to be there at the pier. I wanted to know about the times because we were on a time limit and because I have a cast on my foot. They were very accommodating because I had a little scooter.

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    Response from Tours4Fun

    Dear Maria, Thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing a pleasant experience and exciting tours for each of our valued customers. We are happy to hear that you enjoyed the cruise and hope to assist you with your travel plans in the future.-- Tours4Fun Team

    PricePunctuality & SpeedStaff

    Reviewed Aug. 23, 2015

    To whomever may ever book this trip, saving money is not worth the Nazi Bus Driver, and nasty mold, bug infested hotel they put you in. This was a 3 day tour to Toronto. First off the Bus driver was a complete Nazi. Yelling and screaming at people, keeping the bus off in 90-degree weather with a full bus who were waiting for the inconsiderate passenger who can't read their watch to hold arrival times. Bob from Cover wagon coaches was a complete know it all and unprofessional in how he was dealing with the people who were just as inconsiderate. The Sites were great but being rushed like cattle was a little crazy. You didn't want to be late because the Nazi Driver Bob would yell at you.

    The first Motel they took you to was a complete sleazy dive. It reminded you of old horror or murder mysteries. Filthy moldy, smelly, we had something growing in our mini fridge. Let's not forget about the filth dust and carpets you would never want to take your shoes off and walk on. Universal Inn in Niagara should not be allowed to be in business and Shame of Tours4fun allowing people to stay there.

    Last gripe was about how the tour guide and Tours4fun try to have pay additional fees for attractions. Example Watkins Glenn park cost $55 for a bus group, the tour guide ask for $10 per person with 51 people on the bus. Also the same at the Maid of the Mist, only $17 Canadian ($14 US) to buy on our own, tour guide charged $27 U.S. Dollar claiming the park ask for a fee. Tours4fun also fails to mention on their web page, before buying your ticket a $8 per day service fee that works out to $48 per couple. Suggestions to improve customer relations would be to fire Bob the Nazi Bus Driver. And rushed tour and final not to allow their guests to stay in such unhealthy Environments like Universal Motel in Niagara. I wouldn't ever buy another tour from this company ever and would never recommend to anyone.

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    Response from Tours4Fun

    Dear Bob, We are sorry to hear your disappointment with your recent trip. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you.----Thank you, Tours4Fun Team

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    Contract & TermsPunctuality & SpeedStaff

    Reviewed Aug. 22, 2015

    I had a great time travel with Tours4fun in red line (Frankfurt-Amsterdam-Belgium-Luxembourg-Paris). The arrangement and time allocation for each place was good. My parents (over 60 years) and my children (8 and 6 years) were not tired and enjoyed so much. The tour leader (Daniel) was nice and friendly.

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    Response from Tours4Fun

    Thank you Thi Thuy. We were pleased to learn you and your parents enjoyed the tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Customer ServiceSales & Marketing

    Reviewed Aug. 22, 2015

    I felt the Escape from the Rock Cruise I took with Tours4Fun was a scam. That was very sneaky - I thought I was doing the Alcatraz tour but instead went on a boat around Alcatraz two times. That was lame. But even before the trip, I already had a horrible experience. I had to call Tours4Fun back because I misspelled my email and it took almost an hour to get through to get the confirmation emails. Then I couldn't find any information on it so that was a bummer. It was an all-around bad experience.

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    Response from Tours4Fun

    Dear Jennifer, we are sorry to learn of your dissatisfaction with the Escape From The Rock Cruise. As clearly stated on the tour page, under the package Includes "(Not a Alcatraz inside tour)": Alcatraz is even more popular this year than the years before. Therefore we recommend checking the departure times and availability for Alcatraz tickets as soon as possible and booking the according tour. Thank you for your feedback---Tours4Fun Team.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 21, 2015

    We have decided to fly home early. This tour has been crap from the start, put on a bus full of Chinese that didn't speak any English with a tour guide we could not understand (Candy). What a piece of work (Dragon tours) and was charged $82 for who knows what. They locked the toilet on the bus and wouldn't open it under any circumstance, was put in a room under some Chinese bloke's name and woken at 4am for a tour we weren't taking, and at the end of the tour dumped on the side of the road with 4 bags 150 meters from our hotel.

    Next day picked up at 6.50 am, taken to a car park and left to find another bus and not get to Disneyland till after 10am. Sick of being stared at and made to be very uncomfortable. It has ruined our holiday, we will be taking this further on our return home. We rang and spoke to someone when we got to Vegas and they were going to ring us back and email us and got nothing. Obviously Tours4Fun do care about customer service. Not going to use you guys again and will tell everyone why we came home early. When we chose your tour we weren't told you sublet your tour and they sublet again. We think we should get some of our money back.

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    Response from Tours4Fun

    Dear Debbie and Rodney, we are sorry to hear your disappointment with your recent trip. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

    Verified purchase

    Reviewed Aug. 19, 2015

    I took the Panorama Airplane Tour with Tours4Fun. I booked it by mistake with an American company. I didn't notice that it was in US dollars when I booked it. I also found out when I checked into the plane that I could have booked it at Harbour for the same price and without going online. Nonetheless, it was a good experience. The tour overall was fine. I would do it again, but not with the same booking agency. It's not because I was unsatisfied with Tours4Fun, it's just because it's unnecessary since I'm from Vancouver.

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    Response from Tours4Fun

    Dear Stefan, We're happy to hear your overall experience with Tours4Fun was satisfactory. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

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    Staff

    Reviewed Aug. 17, 2015

    We booked a one-day Victoria City tour with Tours4Fun, and ended up with a whole bus full of Chinese people. My buddy, and myself were the only 2 people who were not Chinese, and we don't know how somebody can put us up with a bus filled with foreign people, where everyone is speaking in a foreign language, including the tour guide. The tour was conducted in Chinese 90% of the time, and while there were some English comments, we had no idea what he was saying for most of the tour.

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    Response from Tours4Fun

    Dear Louis, we are sorry to hear your disappointment with your recent trip. Tours4Fun offers a variety of vacation packages and our customer service are always here striving to help customers select and book trips that best meet their expectations. We apologize for any inconvenience that you had experienced during your trip as it seems you had booked a bilingual tour that's more catered towards Chinese-speaking travelers. However, we want to let you know that Tours4Fun offers many other tours that are only conducted in English and operated by well-known travel brands such as Globus and G-Adventure. Please send us an email to service@tours4fun.com with your reservation number, we appreciate your feedback and will be able to address it accordingly. Thank you. Kind Regards, Tours4Fun

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    Customer ServiceStaff

    Reviewed Aug. 16, 2015

    My wife found Tours4Fun online while we were on vacation. Our online purchasing experience was good and the customer service team was fine. We had an awesome all-day excursion from Edinburgh to Loch Ness in Scotland.

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    Response from Tours4Fun

    Thank you, Scott. We are happy to hear that you enjoyed your experience and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    PriceStaff

    Reviewed Aug. 16, 2015

    On July 22nd together with my family I took part at the San Francisco City Insider Tour from Extranomical Adventures. Today we returned back home after a marvelous trip to the USA. I asked my family what the best thing was we did during the 4 weeks holiday in the USA. Guess what, they all were still talking about the San Francisco insider tour.

    The tour guide Andy is really a very good guide. He showed us the city from the inside and told us a lot about the history of this beautiful city. This energetic guy is a real gem. Do keep him on this tour. He will sell this perfectly. To be short, a very good trip to the city and exactly as the name says, from the inside. We did really enjoyed this trip very much. So please everyone do not hesitate to book this trip. It is worth every cent. Dear Extranomical Adventures, do not lose Andy as a guide. He is top. We enjoyed the trip. Andy sells the trip and is a precious gem for your organization. It was a great tour.

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    Response from Tours4Fun

    Dear Fred, thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing a pleasant experience and exciting tours/travel activities at the best possible price for each of our valued customers. We do appreciate your thoughts and we are glad to hear you enjoyed your tour. Thank you- Tours4Fun Team

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    Reviewed Aug. 15, 2015

    I purchased a few of Tours4Fun's tours for my mom. The purchase went fine and it was easy with no problems.

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    Response from Tours4Fun

    Volodymyr, we appreciate the time you spent to share your feedback about your purchase experience. We will continue to strive to provide excellent service.-- Tours4Fun Team

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    Customer ServiceSales & MarketingStaff

    Reviewed Aug. 14, 2015

    Booking through Tours4Fun was so easy. If I could do it through them again online, I would because if you have a question, they got a number that you can call. My wife arranged it all and it was good. She made it so that we drove four hours a day at most, and then we stopped and saw the ice fields, or wherever we stopped. We went to Lake Louise, Banff. We worked it four hours apart. And then the longest part was we left Banff and went to Vancouver that Sunday afternoon. We left around 11 o'clock on Sunday and we got into Vancouver about 6:30 at night to her son's place, but it was good.

    We flew from Windsor to Edmonton and we spent four days with a friend of ours and his wife, and some old neighbors, friends and family. On the 22nd, we drove through the Rocky Mountains which was the most beautiful thing I've seen in my life. There's a verse in the Bible that says when God was speaking to his people, he said, "If man does not worship me, the rocks and the mountains will worship me." I was driving through the mountains and that scripture came to me and I cried like a baby. The beauty that God created up in those mountains. I think if I had a chance to go anywhere else in the world on a vacation, I still would go to the Rockies. It is just the most gorgeous thing. When we went in the ice fields, I tasted the water and I loved it - so sweet and natural. We went whale watching and went up and down the trails.

    The food was incredible. The food in Kelowna, where we went for our first dinner, was beautiful. It was like eating fish that were cooked in candy - so sweet and lovely. Then we went up to Vancouver. Two days of driving in Vancouver is the most precious, greatest experience you can ever have. They have everything, they had bike lanes, and they were well-organized (Everybody stops at a stoplight, everybody goes when they're supposed to go), while Windsor is like a zoo. I did not want to come home.

    If you've never been up there, go. Somebody was saying, "What will you do if you ever win a $5 million lottery?" I got the answer - There's a whole town in Lake Louise that I will buy and the first two floors of my condominium and I've got a beautiful lifetime. We were having coffee last Sunday morning, and I said to my wife, "I miss my mountains". When you sit on somebody's deck, like we did in Kelowna and you see the mountains all around you, it's the most beautiful thing you ever want to see.

    The tour was good and I enjoyed everything, except that I had trouble with Enterprise, because when I booked the car, I booked it on-site on the internet. I contacted them because I'm 72 years old, sometimes I don't read or understand, so I wanna get an agent to help me. I got ahold of an agent and she pulled up the web page and it said, drive our car one way. I thought this will work for my Edmonton to Vancouver drive so went ahead with it. But when I dropped it off, they never said that there's a $380 drop-off fee. But of course they won't take it out of my account. I was hooked.

    When I got out there, I said my deal was to drop it off at the Vancouver International Airport. But at the Airport, they don't have a drop-off zone. They're the only car company that didn't have one at the airport but they have one 10 miles from it. I parked this thing where it said to park on my wife's app because she looked it up, and took a cab over. Now they complain because I call up and I want my cab money. How am I gonna get four bags/suitcases at 5:30 in the morning to the airport, 10 miles down the road? I said we're not paying, they said "That's fine. Don't pay then." I said I'll just put an article in the paper that says their "We'll pick you up and drop you off" advertising is false. We'll pay for it, no problem. But I don't like hidden charges and changing the rules in the middle of the ballgame. They tell me it's one way and then don't tell me it's a drop-off fee, then I'm upset.

    We were there when the fires broke out so it was quite a huffy-puffy thing because I have breathing problems because I smoked for a good number of years. I quit a number of years, but it still bothers me to some extent. It was very hot, humid and dry when we were out there, but I enjoyed it. I would go back in a heartbeat.

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    Response from Tours4Fun

    Ken, thanks for leaving your feedback and we hope you consider booking with tours4fun again in the future, we would be happy to assist you. -Tours4Fun Team.

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    Reviewed Aug. 13, 2015

    Tours4Fun was okay. The only thing we do not really like is there are too many pick up place which was a bit longer than we'd like. But we recommend them.

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    Response from Tours4Fun

    Thanks for your feedback Nicole. Part of the amenities of some of the tours are offering multiple pick-up locations for different locations to maximize the value a traveler can receive. We are however, happy to hear that you enjoyed your tour overall. Tours4Fun team.

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    Reviewed Aug. 13, 2015

    Tour was canceled. Wait for refund...

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    Response from Tours4Fun

    Dear Rene, thank you for taking the time to inform us regarding your reservation with tours4fun. A customer service representative will contact you shortly. If you wish to follow-up, please feel welcomed to email service@tours4fun.com. Tours4Fun Team.

    Resolved outside ConsumerAffairs
    Verified purchase

    Reviewed Aug. 13, 2015

    Los Angeles city tour - Generally the tour was rushed. It had too much quantity (too many sites to view) most from a tour bus racing through the city. This tour would have been better if it had provided less sites to see and gave more quality to the better sites like the pier, Hollywood, muscle beach etc.

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    Response from Tours4Fun

    Thank you for your feedback Flavio. We understand that you felt some of the sightseeing stops arranged as as part of the itinerary were very brief. , but please take into account the duration of your tour (1 day) and the fact that your tour itinerary schedule has certain time constraints when visiting less popular locations. Normally, the tour is set up to spend a little more time at the more popular locations, but the tour guide may decide to shorten the sightseeing times at the less popular locations in favor of spending more time at the more popular sights. The focus is always allowing you as much time as possible at attractions. Some of the sites may only be points of a short photo opportunity or driving by. We apologize you were not pleased, however we appreciate your feedback.​-Tours4fun Team

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    Reviewed Aug. 12, 2015

    My mother-in-law sent me a Tours4Fun link for a California Adventure one-day admission so I purchased it. It was easy -- I got my tickets right away and I got discounted for $6 per ticket.

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    Response from Tours4Fun

    Thank you Leslie, we're happy to hear your purchasing experience with Tours4Fun was satisfactory. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

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    Staff

    Reviewed Aug. 11, 2015

    I’ve been with Tours4Fun for the last three to four years. I have used them on the East Coast and West Coast. For overseas, I've gone for the first time with Tours4Fun on a trip to Italy, Switzerland and France. My experience was okay but I didn't appreciate the hotel accommodation that we got in Paris. They were bunker beds. When I sit on the bed, my head hits the ceiling. And we were there for the first three nights. It was also very tiny. The bedroom for three people was not more than 10 feet by 10 feet with a bathroom in it. That was the bad part and the rest was fine.

    The tour guide was a very nice person. He got everybody together and looked out for each and everyone - there were 40 tourists. My only suggestion is when booking a tour, Tours4Fun should let the customer know what additional expenses tourists should expect. Tourists should know how much francs or euros they should carry. That will help people to think how much money they should pay and how much they can afford. Otherwise, the tour was fine. It was good.

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    Response from Tours4Fun

    Thank you, Mohinder for your feedback. Many hotel rooms in Europe are small, especially if you are comparing them to hotels in America as smaller rooms are normal in Europe. ​In regards to the package excludes information, this detailed additional costs are listed on the tour page under "Package Excludes". It is also made viewable on your E-ticket so that you may prepare for these costs before travel. We appreciate the time you spent to share your feedback.-- Tours4Fun Team

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    Reviewed Aug. 10, 2015

    I and my wife have done several tours through Tours4Fun. We have so far done USA, UK, Europe, Russia tours. There was not a single occasion that we felt sorry about their management of tour. The tours were very well organized and executed with precision and complete satisfaction. Now we are looking forward to booking a cruise through them.

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    Response from Tours4Fun

    Rao, thanks for leaving your feedback and we hope you consider booking with tours4fun again in the future, we would be happy to assist you. -Tours4Fun Team.

    PriceStaff

    Reviewed Aug. 9, 2015

    We really enjoyed the tour. We went to France, Italy, Switzerland and Monaco with unbelievable price. Everything was good. Even the tour guide named Sebastian was a good leader and he handled everything in good way. We made lots of friends and the bus driver was perfect. Thanks Tours4Fun and GoEuGo. I really recommend this tour to everybody.

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    Response from Tours4Fun

    Thank you for your feedback Morad! We genuinely appreciate it and we’re glad to hear that you’re happy with your purchase and overall tour experience. Please feel welcomed to visit us again in the future so that we may assist you with your travel needs -- Tours4Fun Team

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    Reviewed Aug. 9, 2015

    I first heard about Tours4Fun through my mom's friend. At first, it was difficult to purchase a tour through them because I was charged twice for the Whistler tour, and it was very hard for me to get the money back. Other than that, our tours to Victoria Park and Whistler went really great, and we are happy with the experience.

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    Response from Tours4Fun

    Dear Alvin, thank you for your feedback and we are glad to hear you enjoyed your tour and that the billing concern was resolved.....-Tours4fun Team

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    Punctuality & SpeedStaff

    Reviewed Aug. 9, 2015

    We joined an Eastern Europe (blue line) and started the tour from Frankfurt with the bus. It was a convenience bus with professional driver, the bus stop for every two hours which allow us to go to the restroom. The guide was friendly, professional and good on time management. We reached each point of destination and left on time and still have times for lunch and do shopping for souvenirs. I was traveling with my wife and two kids, 12 and 7 years. They were enjoying the tour so much and we would love to take the other Europe line tours (red, green) in the next summer vacation. Thanks to the tour team and well done!

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    Response from Tours4Fun

    Thank you, Danu. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip with your family. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Reviewed Aug. 8, 2015

    1 day your to Niagara from Myc - An absolutely awesome day. Thoroughly enjoyed the day. Highly recommended.

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    Response from Tours4Fun

    Thank you Deirdre. We were pleased to learn that you enjoyed the tour experience! We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Reviewed Aug. 7, 2015

    It's our first time booking through Tours4Fun online, but we never took it since we couldn't make it. But we still recommend them.

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    Response from Tours4Fun

    Thank you, Pam. We appreciate the time you spent to share your feedback about your booking experience. We hope to provide excellent service for your travel planning in the future.-- Tours4Fun Team

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    Staff

    Reviewed Aug. 6, 2015

    We had an amazing helicopter tour to the Grand Canyon. It took about 1 - 1.5 hours and was a very smooth flight. The pilot was informative, fun and very kind. The helicopter had 7 seats so all of us could see (and take pics) easily. (I was sitting in the middle, but still could see well). I highly recommend this tour to everyone.

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    Response from Tours4Fun

    Thank you for your feedback, Dea! We aim to provide the best value tour for each customer. Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team

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    Reviewed Aug. 6, 2015

    My son booked a Victoria fly-and-drive airplane tour from Vancouver for me through Tours4Fun, and it was perfect! I would recommend them.

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    Response from Tours4Fun

    Thank you Chenyu, we are delighted to learn that you enjoyed your fly-and-drive airplane tour! Please consider us for your future travel needs, we would be glad to assist you. ---Tours4fun Team.

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    Customer ServicePunctuality & Speed

    Reviewed Aug. 6, 2015

    Niagaa Falls tour - Enjoyed the tour, but there was definitely some communication problems between the actual tour provider and the Tours4Fun clearinghouse. We were told to arrive at one time, then were taken to another location and the tour was told to go somewhere else to pick us up. Length of tour was different than listed, and we never did get to stop at the falls on the Canadian side except for the Skylon. Buy direct from the tour company.

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    Response from Tours4Fun

    Dear Bob, we apologize about your experience with your recent booking. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

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    Sales & MarketingPrice

    Reviewed Aug. 5, 2015

    On July 10, 2015 I've bought tour to Yellowstone - product 6-190 - for $628 per person (for 2 person). Tour should started on September 5, 2015. On August 5, 2015 I found that the price have been changed to 609.16. I asked via customer service to recalculate my payment and return extra payment. Tours4Fun refuse do it. I was very disappointed and made decision to cancel my tour and have no business with the scam as Tours4Fun never in my life. They ready to cancel my tour, but they want to take 25% of amount I paid (this written in their policy). So, in any cases they want to get some money from me. Looks like they force me go to the tour, which I lose any mood participate under current circumstances. I was planning this tour with my mother who is 80 years old lady. Tours4Fun took health from both of us.

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    Response from Tours4Fun

    Dear Vadim, We are sorry to hear your disappointment with your recent trip. We do not show any price increase with your booking, and verify the payment you submitted at the time of the booking did not change from what you originally authorized. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

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    Price

    Reviewed Aug. 4, 2015

    I was looking for tours online and the prices were not constant. Tours4Fun offered better prices while some websites were selling the same tour, but were more expensive. The tour itself was pretty good, and the only issue was that the bus at the end of the tour had broken down. Also, the optional tours were not that good. Overall, I was happy with my experience with Tours4Fun and I would consider using them for another trip in the future.

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    Response from Tours4Fun

    Thank you, Son. We appreciate your feedback and are happy to hear that you were happy with the value you received for your package and that you enjoyed your tour overall.-- Tours4Fun Team

    Customer ServicePrice

    Reviewed Aug. 4, 2015

    Not satisfied! First of all we were very surprised to get a message from our tour guide the evening before departure who told us that we have to pay $223/pax extra to join the tour. She told us that we have to pay that for meals and all admission tickets. But we didn't want to participate the meals. We prefered to look for lunch or dinner on our own. Furthermore she told us that we have to join and pay for all admissions. We told her we thought the admissions and meals are optional.

    The website says that all admissions and meals are optional and no must. So how is it possible that we have to pay for all we didn't want? The description also says that it is possible to enjoy Montreal's nightlife but it says not that you have to take a taxi on your own (extra $60) to get there. We know the whole tour wasn't expensive. But nowhere was said that we have to join every admission and to pay for it. It was said optional. If we had knew that before we would not have booked that tour. Contacted Tours4Fun several times since weeks but didn't get an answer.

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    Response from Tours4Fun

    Thank you for the feedback, Sandra. Please feel free to email service@tours4fun.com if you have any questions, our customer service is happy to assist you with any questions or concerns during or after the trip. If you have already done so, please allow our team additional time to look into the matters you reported-- Tours4Fun Team

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    Verified purchase
    Staff

    Reviewed Aug. 2, 2015

    Great DC Segway Tour - WE had a wonderful time and saw all the sights in three hours. The tour guide was knowledgeable, funny, patient and the experience was the greatest. It left us plenty of time to see other DC attractions. It really beats walking around with a big map to see the sights in an area that's equivalent to NYC 's central park. I really recommend this tour because it's a great way to see the sights hassle free.

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    Response from Tours4Fun

    Thank you, Brigida. We appreciate the time you spent to share your feedback regarding your tour experience with tours4fun. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Reviewed July 30, 2015

    3-Day Tour to Grand Canyon, Zion, Bryce, Lake Powell & Monument. I really enjoyed the trip.

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    Response from Tours4Fun

    Thank you, Siewlan. We appreciate your feedback and are happy to hear that you enjoyed your trip! We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    PricePunctuality & SpeedStaff

    Reviewed July 29, 2015

    We just went to the east coast and got a good deal on Tours4Fun and for the price it was a good tour. The pros are - They take you to quite a few good places and make you stay at reasonably good hotels, the bus is comfortable and the tour is fun. Now the cons - The tour guide is supposed to be paid money for all the attractions, which is fair enough. However there was this one spot, the Watkins Glen state park, which has free entrance and they charged everyone $10 per person and collected a whopping almost $500, cheating everyone.

    Later, when they were caught, they said they have to pay parking of $75. Don't know how true it is but even if it is, on what basis are they collecting 10$ per person when there were almost 50 people on board? If they really want money, why don't they show it as cost of tour instead of cheating like this. Secondly, they have a small restroom, however, the tour guide doesn't want anyone to use it except a real emergency of kids. The third day afternoon to the 4th day evening doesn't have much things to do, only the Thousand Island is good. The tour guide was in such a rush to reach back early that the last day he didn't let anyone have breakfast and started at 6 am when every night we were sleeping late and there were kids as well as old people with diabetes etc who need to eat a proper breakfast.

    They waste time at a useless outlet mall the third day when we could have spent more time at Niagara. The hotels which usually come with breakfast probably because of their deal with them, you need to pay for the breakfast. You are not supposed to take any toiletries which are generally complimentary. Overall, good tour if you want to visit in a hurry but they do cheat and put inhuman restrictions on you.

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    Response from Tours4Fun

    Dear Priya, we sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

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    Customer ServiceStaffEase of Use

    Reviewed July 29, 2015

    Customer service provided by the Tours4Fun team was good. Their site was easy to navigate, and I was able to find available tours for the times I’m looking for. The bus trip to the Grand Canyon and Hoover dam was exceptional and if the opportunity arises, I’d use them again on my next trip. I’d recommend them.

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    Response from Tours4Fun

    Thank you, for your feedback Eric! We appreciate the time you spent to share your experience with booking online and your trip to the Grand Canyon. We are happy to hear that you enjoyed yourself and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    PricePunctuality & SpeedOnline & AppStaffEase of Use

    Reviewed July 27, 2015

    My sister's experience with Tours4fun and their cost made me choose Tours4Fun. Their website was very easy to navigate. My Euro trip was full and very fast-paced. There were times when I want to take more time but at the same time, there's a lot of places that I have to see; on the other hand, I loved our excellent tour guide and bus driver. Their job's hard to keep us on schedule. They empathize with us that we want to stay. However, they have to keep the tour going and keep us on schedule. They were very accommodating and wonderful. The only thing that I would recommend is a higher standard hotel. But overall, it was an excellent experience.

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    Response from Tours4Fun

    Thank you, Laureen. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your Europe trip and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Tea

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    Customer ServicePriceStaff

    Reviewed July 26, 2015

    I went on the 4 day Canadian Rockies/Banff tour from Vancouver this month with Super Vacation (booked through Tours4Fun). While the stops along this tour were fairly good and the scenery was beautiful, the company is dishonest and shady and their customer service is horrible. Our tour guide never listened to our concerns, was dismissive of us, and outright lied to us.

    Our first issue with this tour was that the price we were originally quoted through Tours4Fun did not include the admission attractions and says that the admission cost is optional, so we decided to purchase admission to the attractions on our own as it was cheaper this way; however, once we were on the bus and on our way we were informed that it was mandatory we pay our tour guide $251 CAD in cash (for two people). Even though we explained the situation and that we already had tickets to the attractions that we purchased on our own, no effort was made to accommodate us and we were forced to pay this additional fee. Terrible, terrible customer service from both the tour guide and the tour office (Super Vacation).

    Our second issue with the tour was that our tour guide blatantly lied to us to get us to purchase the expensive meal plan (we had to pay $400 cash for two people -- even more expensive than quoted on the Tours4Fun website). We initially didn't bother with the meal plan, but once we had departed our tour guide told us that there was nowhere to eat at any of our stops but gas stations. He also pressured us into purchasing the meal plan by telling us he needed to know right away so he could make reservations.

    Turns out that there were plenty of restaurant options at the places where we stopped that would have been much better than the greasy, gross, cheap "Chinese" food that was offered on the meal plan and that reservations weren't needed in advance. I don't recommend booking a tour through Tours4Fun and definitely never deal with Super Vacation -- our experiences with both prove that they are questionable, dishonest businesses that offer horrible customer service.

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    Response from Tours4Fun

    Dear Sharon, We are sorry to hear your disappointment with your recent trip. Please feel free to email us at service@tours4fun so that our customer service department can look into these issues for you. Thank you, Tours4Fun.

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    Customer ServiceContract & TermsStaff

    Reviewed July 25, 2015

    Very deceptive arrangement. Tours4Fun posed to be the location to sign up for the Dallas Amazing Race activity, which we planned as an out of town family event. When we arrived to log on, there was no information available to start the game. While at the location and with family members anxiously waiting to get started, I had to log back into the Dallas website and re-enroll in a different location and pay again. After returning home, within the week, I called Tours4Fun requesting a refund. I was rudely told that I should have called that day of the conflict and that I was sent an email prior to the event date. I confirmed the email and noted that it only mentioned a magazine order. I promptly told the Tours4Fun agent that we did not want a magazine, we were replying to the "Order" section for the game. Our experience was very disturbing and a costly mistake. We do not recommend using this service.

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    Response from Tours4Fun

    Dear Tim, We sincerely apologize about your experience and appreciate your feedback. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

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    Customer ServicePriceStaff

    Reviewed July 25, 2015

    I like Tours4Fun's whole buy 2 get 1 free promo. It seemed like they were good destination places: we did the East Coast Tour - Washington, D.C., Pennsylvania, Massachusetts (we went to Boston), New York, and Canada - all in a one-day tour. However I had an issue when I was going to change the tour. They wanted to charge me some fees that I didn't feel were disclosed and they started getting real nasty about it. I didn't feel like customer service was there when I ask to speak to somebody so honestly, I would not book with them again because of their customer service. I have nothing against the tour guide or the driver, though. They tried their best and the driver was freaking amazing.

    Also when I booked, I knew that it was going to be Mandarin but I thought that there was going to be a translator. The food choices that they had primarily catered to the Asian culture, and every city, state, and country that we stopped in, there was a stop in every place's Chinatown. That's not something that I would like to do again. There was also another incident where they changed the information on the pick-up point. We were at the pick-up point like we were told but nobody told us that they changed the pick-up point. We had to call the tour guy, then they had to help us go to the airport and we had to find a shuttle to get there after we already paid for a shuttle to get to the original pick-up point. So I wouldn't recommend them to anybody unless I told them to be careful.

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    Response from Tours4Fun

    Dear Kimberly, tours4fun uses reasonable means to provide any information regarding package exclusions, language conduction and important information about your trip on our website and also on your E-ticket. Please email service@tours4fun.com if you require additional assistance.---Tours4Fun Team.

    No response received
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    Punctuality & SpeedStaff

    Reviewed July 24, 2015

    Took our payment and we waited at the designated spot for an hour. Ushers said tour guide was around. Tour guide never showed up. It started raining and my wife and 10 year old son were not only severely crushed but were also drenched. Later, much later they said they couldn't make it.

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    Response from Tours4Fun

    Dear Teddy, We sincerely apologize about your experience and appreciate your feedback. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

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    Verified purchase

    Reviewed July 23, 2015

    Our stay at DoubleTree by Hilton hotel in Denver from Tours4Fun was okay. Initially, Tours4Fun told that they can pick up people from the DoubleTree but they do not. I would also prefer that Tours4Fun have a proper person who can speak English as we could not understand most of the descriptions or whatever the tour guide was saying. Other than that, logistically, it was good.

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    Response from Tours4Fun
    Dear Lingaraj, In regards to the tour guides language perhaps it was difficult to understand as English is not the tour guides Native language.

    We contract with various providers all across the United States and abroad to offer the service we advertise on our website. If you require further assistance, please email service@tours4fun.com so a customer service representative can assist you. Thank you, Tours4Fun Team.

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    Reviewed July 22, 2015

    4 days Yellowstone tour - We were sent to another long term tour on there half way, and we were charged for extra tickets fee without any receipt and plus tips. It was 100+ dollars.

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    Response from Tours4Fun
    Thank you for your feedback Nan. Tours4fun uses reasonable efforts to provide pricing information on the tour page for all guests to review before making a reservation. Each tour may have optional tours/admissions to attraction that are not included in the tour price. ​
    For the optional tours, you will simply have to inform the guide the day the attractions become available to let him know if you wish to partake in them paying the admission charges directly to the guide on tour.

    Thank you again for your feedback, Tours4fun Team.

    Factual basis uncertain
    Verified purchase

    Reviewed July 22, 2015

    Lake Mead tour was cancelled but I was not notified by Tours4Fun.

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    Response from Tours4Fun

    Dear Janeth, Thank you for the information regarding the tour you have booked with tours4fun and have taken with the local tour provider. ​It seems the tour was cancelled due to insufficient number of travelers. This is a rare occurrence and we apologize for the inconvenience it caused. You have been refunded in full since your booking date. Thank you for the time you have taken to provide information that we can use for improvements where possible....Tours4Fun Team.

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    Punctuality & SpeedStaff

    Reviewed July 22, 2015

    I went to book my trip to Las Vegas. I said that we’d like to take a one-day trip to the Grand Canyon and my travel agent told me that Tours4Fun would be the one. It was a wonderful trip. I was just a little bit disappointed that we didn't get to see the Hoover Dam. But other than that, I had a great time. We had an excellent driver who was very informative and told us everything we needed to know. I couldn't have been more pleased.

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    Response from Tours4Fun

    Thank you Gillian. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Reviewed July 21, 2015

    We took Tours4fun from Los Angeles to San Francisco & back few days before Dec 31, 2014. The tour was smooth and I mostly enjoyed Solvang City, the magnificent view of Monterey Coast, especially the Lovers Point. It was our second time at the Twin Peaks in San Francisco. The Lands end views was equally amazing. We also enjoyed Marriott Hotel in San Francisco. If given the chance I will take the same tour in the future.

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    Response from Tours4Fun

    Thank you, Marisa. We appreciate your feedback and are happy to hear that you enjoyed the Monterrey Coast and that the tour was smooth. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Reviewed July 21, 2015

    It was fairly simple navigating the site of Tours4Fun to see what tours are offered and at what times. However, it took us a little while to realize that they are resellers rather than actual tour organizers. We expected them to have answers on that particular tour on that particular date or time period. For instance, we didn't know which hotel they would be putting us up at because we were going to stay there for a few days longer than the tour. We would have liked to stay at the same hotel that we were booked at but they couldn't tell us which hotel that was and we couldn't wait endlessly until they could. Eventually, we had our own bookings.

    On the other hand, the tour was wonderful and I actually quite liked it. It's a very fast-paced tour so there were some places where you might want to stay longer than others but that's a matter of individual taste. Overall, the tour was very well organized and everything was done very well. The only feedback I would give to Tours4Fun was that the website was not up to date. The other thing is Tours4Fun explicitly said that the gratuities are all included. It turned out we had to pay five euros per day per individual for the gratuities. Over an 11-day period and three passengers, that is a sizeable amount of money though I am not opposed to it.

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    Response from Tours4Fun

    Dear Rahul, Thank you for your comments regarding the tour you have booked with tours4fun and have taken with the local tour provider. If you require further assistance, please feel welcomed to email service@tours4fun.com...Tours4Fun Team.

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    Customer Service

    Reviewed July 20, 2015

    We were going to Key West and we wanted to take a glass boat bottom trip so we purchased that from Tours4Fun. Although the experience was fine, I expected to see more than just what we did. Also, I had problems with a response from the company that I dealt with. They said that they were waiting for information from me and I never got an email to that effect. The time involved between our trip and that seemed like I didn't get information from them and they didn't let me know that I will be issued a ticket when we went to the boat thing. It was a gray matter that I didn't know what was happening and it was very frustrating. It could have been handled differently than what it was. Because of this, I don't know if I'd use Tours4Fun again. I could have probably waited until we went on our trip and rent from there, but I thought it was going to be easier. They make it sound like everything's going to be booked up and obviously, that's not the way it was.

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    Response from Tours4Fun

    Thank you for your feedback Christine. Please feel free to email us at service@tours4fun.com with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

    No response received
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    Customer ServiceStaff

    Reviewed July 19, 2015

    Our trip to Niagara Falls and the helicopter tour were good and they turned out to be wonderful experiences. Tours4Fun's people were nice. They ended up being delayed, but they gave us all the information when it was going to be available. They kept in communication with us. I plan on using Tours4Fun to book my next trip if something would come up.

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    Response from Tours4Fun

    Thank you for your feedback, Bonnie! We genuinely appreciate it and we are glad to hear that you enjoyed the tour. -- Tours4Fun Team

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    Price

    Reviewed July 19, 2015

    Over visit of China Town for every city, which is not required. People visit other country for the purpose of exposure to other/different culture. Otherwise, we might as well stay at home. Tour Guide try to sell American value to the guest, which is also not necessary. Long immigration queue is caused by fixed departure on Tuesday & Friday. It is recommended to have daily departure to level load the guests to cut down the long waiting at the immigration. Insufficient time/visit of the items, considering the ticket price. Toronto: Substitution of Casa Loma is not viewed as valued/appreciated if compared to a boat tour of Toronto river/city view. NY city tour & night tour is not optimized. Can we have an in-depth city tour package for people have time?

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    Response from Tours4Fun

    Dear Ling, thank you for your feedback. Departure days and times are based on tour schedule and availability. Please bear in mind that the different tour operators we work with will try their best to make sure all the tour arrangements will be the same as planned. We hope to assist you with your future travel planning in the future.Tours4Fun Team.

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    Reviewed July 17, 2015

    The hotel chosen were unacceptable.

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    Response from Tours4Fun

    Thank you for your comment Rohit. ​If you have any concerns about the quality of the hotel, please speak with the hotel staff who are there to ensure a comfortable stay for their guests. Your dissatisfaction in the hotel quality ultimately will provide feedback and a chance for further improvements, and we welcome you to email service@tours4fun.com if you require any further assistance.....Tours4Fun team.

    No response received
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    Customer ServicePunctuality & Speed

    Reviewed July 17, 2015

    Buying a tour from Tours4Fun was streamlined. From what I know, the Grand Tour of Los Angeles was very good. I didn't go on the tour myself but it was satisfactory for my parents. However, my parents will have a tour in Canada and I got a local number to call to ask if the trip is still on schedule - I had a really hard time speaking to them and they didn't know what to do. I was put on hold for a long time. Also, their rewards program was pretty awful. I tried to use $60 worth of rewards for the next trip. It only allowed me to use $10. I have to buy more trips to use that amount. It's crazy. What's with the rewards if you can't use them when you want to?

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    Response from Tours4Fun

    Dear Shantanu, thank you for the feedback. We work with many tour providers to offer the products on our website. The local tour conductors appreciate any opportunity to make improvements and our customer service is happy to assist our customers with any questions or concerns during or after the trip. We appreciate the information you have shared with us, please feel free to email service@tours4fun.com if you have any questions in the future.-- Tours4Fun Team

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 16, 2015

    I bought a ticket from Tours4Fun for the Hoover Dam and Grand Canyon tour. Two days before we were leaving, we got an email saying that their transportation department does not allow the tour company stop at the Hoover Dam. They didn’t even slow down on the way back or even stop and inform us that we are looking at the dam. This is my only complaint to them since the experience was great. The tour guide was very funny, courteous, and nice.

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    Response from Tours4Fun

    ​Thank you for your feedback Laszlo, we appreciate the time you took to share your thoughts. The local tour provider informed us that due to bus regulations the itinerary would not longer include the stop to Hoover Dam, and we informed each of the travelers as soon as we received the update. The Hoover Dam stop is approximately 20 minutes which is just enough time for a photo opportunity, while the main attraction of the tour you booked is a Grand Canyon tour. We are glad you enjoyed yourself overall and thank you for booking with tours4fun.-- Tours4Fun Team​

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    Staff

    Reviewed July 15, 2015

    Everything was fine with Tours4Fun. The Yellowstone tour was well-organized and the tour guide was a very nice person. We got to see a lot of things and the people were very friendly. However it would be nice to have the tour guide speak good English. I really don't mind the fact that the tour is both in Mandarin and English but I would have preferred if his accent had been good, so that when he speaks I can understand the information and follow the stories a lot more easily. Also, I'd recommend that 20 minutes of the tour should have been spent with Yellowstone park rangers so we could have gotten a wealth of information. That would have been awesome.

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    Response from Tours4Fun

    Thank you for your comments Ramasubramaniam, In regards to the tour guides language perhaps it was difficult to understand as English is not the tour guides Native language, however we appreciate your feedback. We will share your suggestion regarding the Yellowstone visit with the park rangers. Please come back and visit us again soon...Tours4Fun Team.

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    Punctuality & SpeedStaff

    Reviewed July 14, 2015

    The booking process was straightforward. There were some website glitches (we couldn't book more than one item in a single session, cart kept emptying our items). But the personnel were helpful and prompt. The tour itself was average (typical budget tour during peak tourism season where there is tremendous rush and congestion). We felt that the tour guides could be better trained (consistency in facts for English and Mandarin; to be tactful and cheerful in helping guests keep to the schedule or when providing additional assistance... we understand where they are coming from regarding time keeping but would prefer more courteous treatment... after all we were traveling together for many days in confined spaces.) Overall, the tour crew did a good job of getting us to our destination safely and we enjoyed ourselves especially the Yellowstone-Mount Rushmore-Grand Teton tour. The day tour to the Grand Canyon was too rushed for our liking.

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    Response from Tours4Fun

    Thank you for your feedback Chee. On the check-out page, you are able to select "Continue Shopping" and add any additional products to your booking at that time, we apologize for any difficulty you experienced. If you require further assistance, you are welcomed to email service@tours4fun.com -- Tours4Fun Team

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    Customer ServiceStaff

    Reviewed July 14, 2015

    Tours4Fun offered the tours at the times that we wanted to take it. I phoned the customer service because the documentation that I received back did not say ticketed. It said confirmation. I had to make sure that what I have in my hand was going to be the entry into the park. The actual ticket part was not well defined. But it all worked out fine. And about our trip, we had an excellent tour guide. She was just fabulous. And Guell is a tremendous attraction and that was the highlight of my visit through five Mediterranean countries. I highly recommend it. And I would also consider using Tours4Fun to book my next trip.

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    Response from Tours4Fun

    Thank you, Vicki. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your tour overall we look forward to assisting you again with your travel planning in the future.-- Tours4Fun

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    Tours4Fun Company Information

    Company Name:
    Tours4Fun
    Company Type:
    Private
    Address:
    24 West Saint Joseph Street
    City:
    Arcadia
    State/Province:
    CA
    Postal Code:
    91007
    Country:
    United States
    Fax:
    626-552-3713
    Website:
    www.tours4fun.com