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Tours4Fun Reviews

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Tours4Fun Reviews

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    How do I know I can trust these reviews about Tours4Fun?
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    Page 6 Reviews 525 - 675
    Verified purchase
    Customer Service

    Reviewed July 14, 2015

    Good service by phone. Made an effort to find me the tour I was looking for but never received a right answer when I asked for the ticket for that tour. I almost lost it. When I look for an address lost a lot of time looking for and casually find the guide. I do not try to use this company again.

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    Response from Tours4Fun

    Dear Napoleon, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

    Factual basis uncertain
    Verified purchase
    Staff

    Reviewed July 13, 2015

    While doing the tour online when I bought it, it looked easier but when we had a tour, it's segregated in three segments, eight days, one day, and another three days. So every time, we had to find out in the morning if we are to have a San Diego tour, I have to stay outside the hotel and look for our buses and ask every driver which bus I'm going in. It looks like Tours4Fun had sold it to some Chinese company. I have nothing against any of this but the problem is the guys are all Chinese operators so only a few staff can speak in English and 80 to 90 percent of the people on the bus are Chinese which was not a big deal either to me.

    But the problem is everyday when we have to go, there is no breakfast in the morning so they tell us to stop by Wal-Mart and buy some breakfast. Moreover, they're not professional people. The hotels where we stayed were okay but half the hotels had a lot of bugs. Tours4Fun gave us the whole tour of 12 days. A couple were okay. Sometimes, not going at all. Also, both my sons were so much upset because they wanted to see canyons and that tour doesn't even exist but it was part of the tour's itinerary which I bought.

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    Response from Tours4Fun
    Dear Lynne, We are sorry to hear your disappointment with your recent trip. Tours4Fun offers a variety of vacation packages and our customers service are always here striving to help customers select and book trips that best meet their expectations. We apologize for any inconvenience that you had experienced during your trip as it seems you had booked a bilingual tour that's more catered towards Chinese-speaking travelers. However, we want to let you know that Tours4Fun offers many other tours that are only conducted in English and operated by well-known travel brands such as Globus and G-Adventure.​​
    ​​

    ​​According to our online information, breakfast is not included. Your tour guide arranges meal stops for breakfast, lunches and dinners during the tour travel dates. You choose your own meals from the available options and pay at your own cost as noted in the "Package Excludes" information.

    We were sorry to learn of your dissatisfaction with the hotel quality and itinerary arrangement. Had you contacted us at any point during your tour, we would have been more then happy to assist you with any difficulty you may have been experiencing.

    We appreciate your feedback, and welcome you to email service@tours4fun.com if you require further assistance. Kind Regards, Tours4Fun

    Factual basis uncertain
    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2015

    Received my first 3 sets of tickets alright. The 4th I had to call 9 times, was promised over and over that the tickets would be emailed. Talked to several who told me to check my email and print it. Never got the email until the day of the tour, and was already on vacation, no printer with me, hateful employees. I would never use this service again, and have told my friends on facebook and others the mess I had.

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    Response from Tours4Fun

    Dear Marilynn, We sincerely apologize about your experience and appreciate your feedback. Please feel free to email us at service@tours4fun so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

    Factual basis uncertain
    Verified purchase
    Punctuality & Speed

    Reviewed July 11, 2015

    I googled Tours4Fun and I found a cheaper tour on their site than the other sites I was looking at. My 1-Day Whistler Tour was amazing. It was really good and I had a great time. The Peak 2 Peak experience is a must do and it was the best part of the tour. I plan on using Tours4Fun to book my next trip.

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    Response from Tours4Fun

    Dear Christie, Thank you for taking the time to share your feedback, we do appreciate the time you have taken and hope to assist you with your travels in the future.-- Tours4Fun Team

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 10, 2015

    Booking our Europe tour with Tours4Fun was easy. We chose them because of online recommendation and their good grades. I called their office when I had questions and then I got the answer. It was good. But as for the tour, the first day we were there was kind of messy because the airline misplaced our luggage. Also, the driver couldn't pick us up on time because we had to file the claim. Later, a different driver came and then I was on his van for four hours. We drove around Paris until we got to our hotel. We were picked up at 3:30 but we were dropped off at the hotel at 8 p.m. It was too much for us.

    The hotel was so bad. There was no elevator so we had to walk up a very narrow stair. The people working on the front desk were rude. There were two people in front of us who couldn't speak English. They were Chinese. The front desk people thought that we were in the same group. They thought that we were also Chinese and they said, "Speak English, speak English." I was so mad. Then, the room has no air conditioning and very small. This is a 1-star hotel. If we open the door, mosquitoes came in. The next day was better. We met the whole group then had breakfast and then we went on to the tour. That was the day when we had a good hotel. This hotel provided a better breakfast and service compared to the previous hotel. I would like Tours4Fun to provide better hotels for us. We are tired during this tour.

    The tour guide did a fine job. I knew that he had many groups because people were changing the trip. He had multiple jobs in the same trip. We tried to give him credit. He tried his best. Yet as a customer, we are not really satisfied with the way the tour had multiple functions for our tour guide like that. Also, the amount of time for the tour was not enough. We wanted to spend more time in some place but the schedule was shorter. Overall, I'd say that this is a good experience for us with the tour. We think that with the price we spent, it's okay.

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    Response from Tours4Fun

    Dear Autumn, Thank you for your feedback regarding the tour and while we are happy to hear you enjoyed the tour overall, your disappointment with the hotels will be noted and sent to the local tour provider to review. If you need any other assistance, please feel free to email service@tours4fun.com so that a customer service representative can assist you.--- Tours4Fun Team.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 9, 2015

    I was googling and looking for some tour packages and Tours4Fun was listed on the top. It worked out with my schedules and the destinations were great. When I was trying to book the tickets, I had all the interactions with them and they were pretty good in responding. Our tour was great and my wife really loved it. It was really awesome and they planned it very well. I plan to use Tours4Fun again to book my trip some time next year.

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    Response from Tours4Fun

    Dear Satish, Thank you for taking the time to share your feedback, we do appreciate the time you have taken and hope to assist you with your travels in the future.-- Tours4Fun Team

    Verified purchase

    Reviewed July 9, 2015

    I purchased a ticket online from Tours4Fun to go inside Chateau de Fontainebleau and I had no problems.

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    Response from Tours4Fun

    Thank you, Hilda. We appreciate your feedback and are happy to hear that you enjoyed your tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 8, 2015

    The two trips with Grand Vacations was just horrible, absolutely terrible. West Rim was wonderful and I've written the details of those two trips. For the city tour, the gentleman didn't take us to most of the sites. There is something we have to see and go up and he said, "It's small and it costs money to take you in." In the middle of the tour, he went off to Capilano Bridge. He was supposed to go after the city tour. We have not signed up for Capilano. We said, "We'll just wait." We waited and two hours later he picked us up.

    The other gentleman for the Victoria tour was really nice, very considerate but it was very difficult to understand him. All the other tours, they had small vans to pick up and drop off people if they had a huge bus. We sat on that bus for two and a half hours for them to pick us up and drop us off. I wouldn't recommend them. You had two great tours that would have fit the West Rim. We went to Capilano Bridge and to Whistler with another group. That was great but I would be scared to go with Tours4Fun again because I might end up with Grand Vacations, that's two whole days and was just horrible.

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    Response from Tours4Fun

    Dear Pushpom, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun to follow-up with your reservation number so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

    Verified purchase
    Ease of Use

    Reviewed July 7, 2015

    We had a good deal with Tours4Fun. The website was easy to navigate though we didn't get a response back right away. But then our Grand Kingdom Ecostar Helicopter Tour was great and we enjoyed it. We came across the trees and canyon, and played the music which was quite enlightening. Seeing the Grand Canyon was the highlight.

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    Response from Tours4Fun

    Thank you, Len. Booking process can take 24-48 hours from when your reservation is received. We appreciate your comments and are happy to hear that you enjoyed your tour overall.-- Tours4Fun Team

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed July 6, 2015

    Tours4Fun had a pretty good deal of $92 for the Grand Canyon and Hoover Dam. Price was one reason why I went with it. When part of the Hoover Dam trip got canceled, I called up to customer service to complain about that and they were helpful, tried to satisfy me, gave me my other options available to me. It was a good experience with them other than the fact that I was not happy with the situation itself.

    I feel we lost up pretty big with the Hoover Dam. It wasn’t like there was a refund. It’s like being knocked off 10 bucks or $15 a person. And then on top of that, it was hectic trying to find the bus. And then on top of that, we ended up missing out a whole night in Vegas because I was given an inaccurate time. I don’t expect to refund a trip. But on the positive part, our bus driver was an awesome tour guide. The speakers were loud but some people can’t hear really well and the lunch that we stopped for was really good.

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    Response from Tours4Fun

    Thank you for your feedback Travis, we appreciate the time you took to share your thoughts. The local tour provider informed us that due to bus regulations the itinerary would not longer include the stop to Hoover Dam, and we informed each of the travelers as soon as we received the update. The Hoover Dam stop is approximately 20 minutes which is just enough time for a photo opportunity, while the main attraction of the tour you booked is a Grand Canyon tour. We apologize if we failed to provide enough relevant information to help with you to be noted of the change to your tour. We thank you for your feedback as it is valuable for us---Tours4fun Team.

    No response received
    Verified purchase
    StaffEase of Use

    Reviewed July 5, 2015

    I couldn't find travel sites that went to Hollywood other than Tours4fun. Their site was easy to navigate too though I had to scan and send in a copy of my driver's license and something else. The tour was long but it was wonderful. We had a good time, we enjoyed it, and the drivers were both very knowledgeable. Everything that I've seen and everything that we did were all just great! The Hollywood part was the best! We got to see the fingerprints and footprints. However they dropped us off down on Rio Drive and said "We'll be back" like in 45 minutes. It was scary, especially if something happened to them fellas. Where would we meet? But that's the only part I did not like. I would recommend Tours4Fun in a heartbeat.

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    Response from Tours4Fun

    Thank you, for your feedback Janice! We are delighted to hear you enjoyed your tour as well as the booking process. Please visit us again for your future travel planning needs-- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 4, 2015

    I read some of the reviews and Tours4Fun seemed the best fit for its kind for what we're trying to do. My online purchase experience was easy. I had email communication with their customer service team. Everything looks fine. My 1-day bus tour at the Grand Canyon South and Hoover Dam from Las Vegas through Tours4Fun was really good. But the amount of time that we took to get there was a bit long. The travel time versus the amount of time actually spent was an hour and a half and then another hour. It's not a great trade-off. It's no fault of the company because it takes a long time to get there.

    I know the views are different but had we known prior that there were a couple of different tours and the difference between the two is a substantial amount of time in driving, and that the West Rim was only about a couple of hours drive, we probably would have done that shorter tour given our choice because that would save almost six hours going back and forth and we would have all had a very good experience and a good view. Other than that, service was good. People were nice and there was nothing that they had really stuck with their commitment. Overall, it was really good and beautiful views. I plan on using Tours4Fun to book another trip.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, George. We appreciate the time you spent to share your feedback regarding your tour and booking experience with tours4fun. Multiple factors are considered with the focus of allowing you as much time as possible at attractions, the best time to view points, and travel distance when touring an area. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Contract & TermsOnline & AppStaff

    Reviewed July 3, 2015

    Tours4Fun were doing Butchart Gardens and that was one of the places that we wanted to see. It was easy to get through their website for online purchasing. But with the tour, a couple of things were a little unusual. First, our guide spent most of his time explaining things in Chinese because I guess about 95% of the people on the tour were Chinese. He would initially say, "This is something..." and then he would go on and just keep talking and talking and talking in Chinese. They should tell people if the tour is going to be one particular nationality and maybe have somebody to speak English a little bit more than our guide there.

    Second, the tour at Butchart Gardens that we signed up for was too short. We felt rushed. They gave us the impression that half of the tour would be Butchart Gardens. We were standing about an hour and a half there, just that. So basically, at the end of the day when we were tired. I'm in a pretty good shape for my age but a lot of people if they're elderly, they're not going to make it. A lot of people simply sat down half way through, they said they were just too tired to finish it.

    The other thing was the insistence on the part of our guide Andy that we give a gratuity to him and the driver. Now we've gone on a lot of tours and usually it's just a standard practice that as you're leaving, you would tip the driver for service rendered. But Andy insisted that it would have to be a minimum of $12 CAD for him and $6 for the driver. He said that was built into the agreement. We never got a brochure or anything saying any of this. We went online. We got a confirmation and our ID number for the trip. But there was nowhere that I had seen anything that said there was a mandatory minimum for the gratuity. Butchart Gardens wasn't what I wanted it to be. We didn't spend much time there.

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    Response from Tours4Fun

    Thank you for your feedback Comie. We apologize that you were not completely satisfied with your experience and appreciate your feedback. In regards to the tour guides language we contract with various providers all across the United States and abroad to offer the service we advertise on our website. Because people from all over the world enjoy the tours, most of our tours are conducted bilingually.

    Multiple factors are considered with the focus of allowing you as much time as possible at attractions, the best time to view points, and travel distance when touring an area. Special circumstances such as weather conditions and traffic may affect your site seeing time, but the tour guide will keep the group updated while on the tour. If you would like a customer service representative to look into the matters further for you, please feel welcomed to email service@tours4fun.com -- Tours4Fun Team

    Verified purchase

    Reviewed July 2, 2015

    Tours4Fun was really great. I booked it for my in-laws and they said it was awesome. The sightseeing tour was a 5-hour package and it was entirely good. A guide was helping my in-laws to sightsee Niagara Falls and a couple of attractions. I will definitely look for it for my next trip in the future.

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    Response from Tours4Fun

    We’re delighted to read your feedback about Tours4Fun Balaji! Thank you for taking time to share your experience. We aim to provide the best services for each customer and look forward to assisting you in the near future with your travel needs.-- Tours4Fun Team

    Verified purchase
    Price

    Reviewed June 30, 2015

    Tours4Fun was the only one I found that had the itinerary I like. The only thing that I couldn't figure out when I first booked was what the cost included being like hotels and bus and I got confused trying to figure out what the cash cost is gonna be total with the cost. I was disappointed that I had to pay everything in cash for the local tours, paying different fees on the places I went. I can't pay that upfront on my credit card. They could have incorporated those prices so I can discharge it or if they had the ability to swipe the credit card then or just prepaid, then I don't have to hurry around. Another thing is that I knew that it was gonna be a joint language of Chinese and American but I don't like that too much. The guy explained everything well but it was difficult to have two different languages calling on at one time, it's a little straining.

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    Response from Tours4Fun

    Dear James, thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing a pleasant experience and exciting tours/travel activities at the best possible price for each of our valued customers. It seems the tour you have booked was a budget bi-lingual tour however we are happy to inform you that we also offer tours in other languages. Listed on each tour page before purchasing as well as on your E-ticket is the list of package exclusions and optional tour pricing. Regretfully, the tour guide is unable to accept credit card or check as he does not have the capability of credit card and check authorization while on the road. We do appreciate your thoughts and we are glad to hear you enjoyed your tour overall. Thank you- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 30, 2015

    Very pleased with the tour! Our guide (**) was just excellent and did everything to ensure our tour was successful. A few of the other reasons I enjoyed the tour: pick-up was on time, inclusions of ferry ride, stop in Victoria and good amount of time at Butchart Gardens. Driver also excellent. Only suggestion I would make relates to the fact that the tour was largely for Chinese travelers and although ** did everything to ensure that English speakers were catered for, the one thing he couldn't do anything about was the stop for lunch which was at a Chinese restaurant (we didn't have the meal) which was in a place that had very little to offer other travelers. Is it possible to find alternative restaurant in Victoria??

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    Response from Tours4Fun

    Thank you Sally. We were pleased to learn that you enjoyed the tour experience overall. It seems you had booked a bilingual tour that's more catered towards Chinese-speaking travelers. However, we want to let you know that Tours4Fun offers many other tours that are only conducted in English and operated by well-known travel brands. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed June 30, 2015

    4 day Niagara Falls Canada Tour - Great value for money, very pleasant guide. Very fall on with lots of options on what to do.

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    Response from Tours4Fun

    Thank you Raeleen. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Coverage

    Reviewed June 29, 2015

    Vancouver Island 2 day tour - Hotel was too far from downtown Victoria, limiting dining options. Whilst interesting, the places visited seemed to have been selected because they were free, consider adding other attractions and include cover charge in the tour cost.

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    Response from Tours4Fun

    Thank you, Pauline for your feedback. ​The hotels offered are 3 star hotels, not guaranteed in the heart of the city. One of the many reasons our guest book with us is for our affordable rates, choosing hotels that are not in the center of the city help the prices remain affordable. We appreciate the time you spent to share your feedback.-- Tours4Fun Team

    Verified purchase

    Reviewed June 29, 2015

    It was an alright experience. Did not expect to see so many Chinese tourists with us. I would expect the tour to be conducted with more English usage and people from various countries to be in the tour group.

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    Response from Tours4Fun

    Dear Siang, thank you for your comments. It seems you had booked a bilingual tour that's more catered towards Chinese-speaking travelers. However, we want to let you know that Tours4Fun offers many other tours that are only conducted in English and operated by well-known travel brands. We appreciate your feedback.. -- Tours4Fun Team

    Verified purchase

    Reviewed June 28, 2015

    I just wanted to do a one-day bus tour so I went online and found Tours4Fun. The trip that I took with Tours4Fun was good. It was off-and-on a bus, instead of having to get yourself there and back and forth. By the afternoon, there were a couple of spots that we didn't want to see. So we did our own thing when we stopped for lunch and didn't return onto the trip.

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    Response from Tours4Fun

    Thanks Maureen, we are happy to hear that you enjoyed the hop on hop off style tour experience and hope to assist you with your travel planning in the future. -Tours4fun Team

    Verified purchase
    Customer ServiceStaff

    Reviewed June 26, 2015

    It was very nice and organized but there is a catch. Never take something extra with a tour. I had tickets for Fabulous Flamenco show and will recommend to everyone who visit Madrid to see it. But I want to take a dance lesson before the show and had turned down by the owner of the show. Very rude. Like "We don't have any lesson for you and you may need a lawyer to get your money back." I called agency and they only settle for us to see the show. Nobody care of giving us back money for lesson for two people. It is very bad practice to make extra money on tourists. It made us feel very uncomfortable that for prepaid service they could treat us so bad. Sorry but it was our experience.

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    Response from Tours4Fun

    Lilia, your feedback is valuable and we welcome you to share the information you have mentioned with the owner of the show you tried to book for. We at tours4fun are dedicated to providing the best experience possible and hope that we can provide you with a better tour experience in the future.--Thank you, Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 26, 2015

    A friend recommended Tours4Fun to cater for my trip. Their site was very informative. I took the three-days tour starting from Vegas and ending in L.A. For the L.A. part, it was a very good experience when we stayed at the Holiday Inn Express. I really loved the hotel. It's great that they have the shuttle bus to LAX for free. On the first night in Vegas, we went to the night tour. We were a bit rushed for time, but it was nice cause we managed to see a lot of things within that one night. On the second day, we went to the Grand Canyon.

    The tour operator described the places when we were on the bus, and he was explaining what we were going to do when we were at the Canyon and what other points that we would visit. I thought that was really nice. However, they could have improved the part where we visited Hoover Dam. I expected us to be much closer to the dam but instead we were on the bridge quite far away, just looking down on the dam. I would have liked it more if we were closer to it, but it was still a nice time. I really liked the tour.

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    Response from Tours4Fun

    Thank you for your feedback Joel! We genuinely appreciate it and we’re glad to hear that you’re happy with your purchase and overall tour experience. Please feel welcomed to visit us again in the future so that we may assist you with your travel needs -- Tours4Fun Team

    Verified purchase

    Reviewed June 25, 2015

    We had a great tour with Tours4Fun and we loved it very much. We're actually looking to go to Washington, DC and I think we'll use them again. I would definitely recommend them to anybody.

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    Response from Tours4Fun

    Thank you, Connie. We appreciate your feedback and are happy to hear that you enjoyed your booking experience and the representative's service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed June 24, 2015

    Kindly increase your pick-up locations and also consider that tour guide needs to know English for better understanding of the places visited by the non-Chinese tourists.

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    Response from Tours4Fun

    Thank you again Kishor for taking time to share your feedback. Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team.

    Verified purchase
    Staff

    Reviewed June 24, 2015

    Tour guide is lazy, he just brings us to one point. But overall, Tours4Fun helped good.

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    Response from Tours4Fun

    Dear Mengjin, We are truly sorry to hear of the disappointment you experienced when booking your travels with us. You are welcomed to email us at service@tours4fun.com so that we can look into the matter for you-Tours4fun Team

    Verified purchase
    Staff

    Reviewed June 23, 2015

    Very well planned tour. Butchart Gardens is like Garden of Eden. ** our driver was very informative even though we were only two couples English speaking.

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    Response from Tours4Fun

    Dear Joseph, We're delighted to hear your experience with Tours4Fun was satisfactory! Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

    Verified purchase

    Reviewed June 22, 2015

    We took the Vancouver City Tour with Tours4Fun. It was an overview of the city - they drove us around, showed us the sights and described them. They also took us from our hotel with our baggage and dropped us off at the cruise ship line terminal. I felt that the tour was of good value.

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    Response from Tours4Fun

    Thank you, David. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your tour overall and look forward to assisting you again with your travel planning in the future. -- Tours4Fun.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed June 22, 2015

    Date of tour 5/26/15. Picked up in Vancouver for a tour to Vancouver Island via ferry. We were not aware our tour guide spoke primarily Chinese, so understanding his translation to English was difficult. Also, our lunch options were disappointing, even if we had prepaid for lunch, we ended up eating at McDonalds because we did not want Chinese food. It would have been nice to have been given more than one hour in Victoria. Our meal there was rushed and once we found where to shop for mementos, it was too late... We had to rush back to the bus. Our bus driver took us the "long" way to Victoria saying that your tour company had special permission to take that route. Well, we saw nothing all that impressive taking the long way to Victoria. We would have preferred to spend more time in Victoria.

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    Response from Tours4Fun
    Dear Joe and Velma, thank you for your feedback regarding your recent trip. We sincerely apologize that you were not completely satisfied with your experience and appreciate your feedback. In regards to the tour guides language perhaps it was difficult to understand as English is not the tour guides Native language.

    We contract with various providers all across the United States and abroad to offer the service we advertise on our website. Because people from all over the world enjoy the tours, most of our tours are conducted bilingually. Meal stops are arranged by the tour guide, depending on availability, again our apologies you were not pleased. In regards to the site seeing time, the focus is always allowing you as much time as possible at attractions. Some of the sites may only be points of a short photo opportunity or driving by. Thank you, Tours4Fun.

    No response received
    Verified purchase
    Installation & SetupCoveragePunctuality & SpeedStaff

    Reviewed June 21, 2015

    We were kept on time, we got what we wanted, and we had a great experience with Tours4Fun. It was easy for us to find the place. The instructions were pretty clear. There was a fine balance between what we needed to do to stick to the timelines versus freedom to go and do whatever we wanted. The thing that could've improved a bit more was had they told us what was the order in which we would have covered the different landmarks that would have helped a bit because we thought we were going to the Niagara Falls on the second and not the first day. I don't know why there was a mix up.

    The second thing that did not work out was the driver ran out of gas and we were stranded in the middle of nowhere on our way back for a couple of hours. That ruined a couple of plans that we had in New York because we were hoping to come back a lot sooner than when we arrived. We came back by 10 PM only because of that and that was first a completely avoidable thing. But overall, I would still recommend Tours4Fun. I actually went with Tours4Fun tour before. It's for the ease of doing all of this that I would recommend it.

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    Response from Tours4Fun

    Dear Avinash, thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing a pleasant experience and exciting tours/travel activities and we are happy to learn you generally enjoyed your tour. While we understand sometimes an unfortunate event can cause an inconvenience, we are confident the tour guide tried to resolve the matter to the best of their ability for the travelers. Thank you for booking with tours4fun- Tours4Fun Team

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    Reviewed June 20, 2015

    I used the airplane tour, and it's very good. We didn't have any complaints and would recommend Tours4Fun.

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    Response from Tours4Fun

    Thank you, Yuhsin. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Staff

    Reviewed June 20, 2015

    We enjoyed it very much. The driver was great and the stops were nice. It worked out really good for us so we would use Tours4Fun to book our next trip.

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    Response from Tours4Fun

    Thank you, Vienna. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip and we look forward to helping you plan your next tour-- Tours4Fun Team

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    Customer Service

    Reviewed June 19, 2015

    The Grand Canyon tour was good. We enjoyed it. We've been there in 2013 and we did it again in 2015. But they cancelled the Hoover Dam in the last minute, and I didn't like that. They let me know through the email though ahead of time, so that's good.

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    Response from Tours4Fun

    ​Thank you for your feedback Rao, we appreciate the time you took to share your thoughts. The local tour provider informed us that due to bus regulations the itinerary would not longer include the stop to Hoover Dam, and we informed each of the travelers as soon as we received the update. The Hoover Dam stop is approximately 20 minutes which is just enough time for a photo opportunity, while the main attraction of the tour you booked is a Grand Canyon tour. We are glad you enjoyed yourself overall and thank you for booking with tours4fun.-- Tours4Fun Team​

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    Reviewed June 18, 2015

    Tours4Fun does what they said they're going to do on the specials. I had fun and it's a good experience. However, I didn't like the hotel. Some hotels were good but for both times, it was not.

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    Response from Tours4Fun

    Thank you, Darat for your feedback. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Reviewed June 17, 2015

    Purchasing online from Tours4Fun was easy to do. We enjoyed the Early Entry Sistine Chapel and Vatican Museum and it was nice including the trip to the wines.

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    Response from Tours4Fun

    Thank you, James. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip and we will continue to provide excellent service.-- Tours4Fun Team

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    Punctuality & SpeedStaff

    Reviewed June 17, 2015

    My online purchasing experience at Tours4Fun was easy. Although they did have a situation where they had to make a change as far as the itinerary but it was more of just the change - just the reason why and let us know that she's received the information. The tour was okay, it is what it is. It was a long tour but they warned us ahead of time. I think the food choices like the restaurants weren't that great. I would probably consider using them to book my next trip. It was a good value for what we were trying to do and our tour guides were pretty good. We had a good time.

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    Response from Tours4Fun

    Thank you for your feedback, Stephanie! We do appreciate the time you have taken to share your experience and we are glad to hear that you enjoyed the tour overall. -- Tours4Fun Team

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    Staff

    Reviewed June 16, 2015

    3 day California Express Bus Tour - We enjoyed our tour, it was the highlight of our Californian experience. Saw some wonderful places and enjoyed the lot. Great driver, I always felt safe, our tour guide was friendly, fun and helpful. The only negative I would mention was the motel on the second night had no lift, we personally were able to manage our luggage but there were others who may have found it a struggle. Perhaps adding one extra day to the tour would also make it bit more leisurely and not such long distances on day one and day three. Otherwise, FANTASTIC!!

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    Response from Tours4Fun

    Thank you for your feedback Marilyn! We genuinely appreciate it and we’re glad to hear that you’re happy with your purchase and overall tour experience. Please feel welcomed to visit us again in the future so that we may assist you with your travel needs -- Tours4Fun Team

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    Reviewed June 16, 2015

    Online purchasing experience with Tours4Fun was decent. We didn't have issues, so it was good enough. Overall, it was a fun tour.

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    Response from Tours4Fun

    Thank you Pradip. We were pleased to learn that you enjoyed your experience with tours4fun. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Punctuality & SpeedStaff

    Reviewed June 15, 2015

    I first heard about Tours4Fun thru a friend. The online purchasing experience was easy to handle but I have two suggestions for improvement. One, if possible they should have better English speaking guy. He was okay. He did very quick and we had no problems understanding but it was one condition. Second, they took us out to lunch at a Chinese restaurant which was very limited. We don't eat Chinese and it's understandable that they had a couple different tours. And the service - our own guide decided to take us out and said, You look like you're not being served so let me take you to the next tour. As we were about to walk out, the lady then told us, Oh, no, no, no. I have your place and all that. My suggestion is they take the people to some mall food court type thing where everybody can have their own choice of food and order what they want. Besides that, we enjoyed the tour we took with them.

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    Response from Tours4Fun

    Rashmi, we appreciate your feedback. Meal stops are arranged by your tour guide while on tour. However, we cannot guarantee the options you will have as you will need to check with each location and ask for their options. Your feedback is important, and we will share it with the local tour operator. ---Tours4Fun Team

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    Staff

    Reviewed June 15, 2015

    North end Boston wine tour - This was a wonderful experience. We met 10 very nice people on the tour with us. The tour guide was knowledgeable, pleasant and fun with the group. Looking forward to our next tour in the next city.

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    Response from Tours4Fun

    Thank you, Frank. We appreciate your feedback and are happy to hear that you enjoyed your experience and the tour guide's service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Customer ServiceSales & MarketingPriceStaff

    Reviewed June 15, 2015

    Tours4Fun has a lot of choices to choose from and it's a good company. The online purchasing, customer service, sales representatives were very good and helpful. I travel a lot, but out of the country. This time my friends from abroad was here in the U.S. that's why we used them to go out to Arizona. So it's our first experience to travel around the U.S. and I found it pretty affordable. The value for what you see in your tour packages is really good.

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    Response from Tours4Fun

    Thank you again Irene for taking time to share your feedback. Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team.

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    Staff

    Reviewed June 14, 2015

    We had a spectacular time with Tours4Fun. It was truly a great adventure and it was really, really nice. We called their customer service team on two separate occasions -- for booking information and then to get some information about the trip. They were courteous and answered our questions properly...Very good service. I would certainly look into Tours4Fun's other tours. We had a great experience with them so I will certainly recommend them to someone else.

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    Response from Tours4Fun

    We appreciate your feedback Ken and are happy to hear that you enjoyed your booking experience and that our team here was able to provide excellent service for you. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Staff

    Reviewed June 14, 2015

    Good day. Truly I interested every minute I have been with group. The best was selection of the best travel group with me (most of them were European). The drivers and guides were excellent. The tour was quite good, but for me I would like you add Swiss or Austria to green line. Sometimes it is not possible to join another line to see them.

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    Response from Tours4Fun

    Thank you for your feedback, Ahmed! We aim to provide the best value tour for each customer. Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team

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    Staff

    Reviewed June 14, 2015

    I found out about Tours4Fun on the internet. We had a great time, however there were a few peculiarities about it. For example, a part of the tour we expected to be with fellow Americans but on one segment of the tour, it was all Spanish - speaking people. The tour guide did speak English so she would speak a little in Spanish then a little in English. The best was how they pull it off. There might have been six people from Puerto Rico. So six Spanish speakers and then just the two of us. They brought us to the next destination and there we got a limo driver. It was a very nice limo, the Mercedes SUV type. We had a driver that had a suit on. He was very nice and intelligent and spoke English fine. But we were the only two passengers. We were getting more for our money because it was private, but we do like to interact with other passengers.

    When we got to the destination, the local tour guide took us around to the mosque. We were the only two customers for him, so that was a private tour guide which was nice ‘cause we could ask all the questions and talk about whatever we want with him. When we went to the next city after that, we had a female tour guide and we were the only customers. It was the same deal. It was nice. We were happy with it, but it’s odd there were no other people. We have used Gate1, their competitor. Gate1 was in Turkey, and we liked them. One thing about one of the tour guides in the Tours4Fun, when it was the large group at a different location, they used the kind of microphone and the headsets. They operated very well. We were able to understand the tour guide. That was the bigger group at the third place.

    In Gate1 they used a device called Whisper and it was always breaking up and it was always too hard to hear. The wind would make it hard to hear, too. The system she had on this trip with Tours4Fun was an excellent system. Another thing, they’re not really into the health food as much as Americans are. It’s always they push in the olives. For breakfast even they are pushing cheese and olives and scrambled eggs and hotdogs. We’d rather just have oatmeal and nuts and fruit. I guess it’s just the cultural thing.

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    Response from Tours4Fun

    Dear Joseph, thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing exciting tours/travel activities at the best possible price for each of our valued customers. ​Our tours are enjoyed by people from all over the world and we are happy to learn that you were generally satisfied.- Tours4Fun Team

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    Staff

    Reviewed June 14, 2015

    It was very nice experience. We enjoyed lot. Tour guide is helped us well. Good service. Buses can be more comfortable - like mobile charging facility, wifi and all. We wants to see Madame Tussauds museum at New York or Washington, DC. We requested for the same but it was not fulfilled. Rest all are good. Hotels are also very good.

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    Response from Tours4Fun

    Ajit, we appreciate the time you spent to share your feedback. The tour buses do not offer Wifi, we apologize for any confusion and misunderstanding that this was an amenity that was offered with your tour. We are happy to hear that you enjoyed your tour overall and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Reviewed June 14, 2015

    We were very dissatisfied with our tour. We booked in English, and received our confirmation in English. When we showed up for our tour, we had a Chinese driver and tour guide. We were the only Americans on the bus and all the others were Chinese. We know there were other Americans on other tours... You should have put us all together and given us someone that we could understand.

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    Response from Tours4Fun

    Dear Lynne, We are sorry to hear your disappointment with your recent trip. Tours4Fun offers a variety of vacation packages and our customers service are always here striving to help customers select and book trips that best meet their expectations. We apologize for any inconvenience that you had experienced during your trip as it seems you had booked a bilingual tour that's more catered towards Chinese-speaking travelers. However, we want to let you know that Tours4Fun offers many other tours that are only conducted in English and operated by well-known travel brands such as Globus and G-Adventure. We appreciate your feedback, thank you. Kind Regards, Tours4Fun

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    Reviewed June 13, 2015

    It was our first time to use Tours4Fun website and we had a learning curve on how it goes. But overall, once you have a feel of it, it's really not difficult.

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    Response from Tours4Fun

    Thank you for taking time to share your feedback with us Irene. We hope to provide you assistance with your travel plans again in the future -- Tours4Fun Team

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    Customer ServiceStaff

    Reviewed June 12, 2015

    It was very easy using Tours4Fun online. I called the customer service to confirm my tour and they told me about a change that was related to the trip. But they had emailed me prior and I just hadn't opened the email. The tour was good. I took a bus tour from a hotel in Vegas to the Grand Canyon and they gave us some free time there. Then we met up with the bus driver afterwards and went back. The bus driver was good. I would definitely consider using the program for another tour.

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    Response from Tours4Fun

    Thank you, Heather. We appreciate your feedback and are happy to hear that you enjoyed your booking experience as well as the tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Customer ServiceSales & MarketingPriceStaff

    Reviewed June 12, 2015

    I booked tour 5-3066 Mt.Rushmore, Yellowstone tour. The staff have a tremendous amount of patience because they answered all my questions. I'm not the easiest person to deal with but they did being 30 years in quality and customer service as a manager my expectations are high. They quickly answered my questions, if they didn't have the answer they found it. The prices were fair and competitive. I have suggestions: please update your itinerary, they do not go to Beaver, Utah as you mention on your site. They go to Richfield, Utah only, also they do not go to Idaho Falls. This is a great tour, I would recommend it to anyone that's interested in seeing those wonderful sites. Also a lot of the breakfast are included in the price. You're selling yourself short from not mentioning it in your advertisement.

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    Response from Tours4Fun

    Thank you, Dionne. We appreciate your feedback and are happy to hear that you enjoyed your booking experience and the representative's service. The itinerary is adjustable depending on the tour guide arrangement. We look forward to assisting you again with your travel planning in the future.-- Tours4Fun Team

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    PriceStaff

    Reviewed June 12, 2015

    Everything’s ok. Guide and driver friendly, the hotel selection was also great. Extra payment as prescribed in mail. The bus was also clean. Just the service charge was very expensive for us. Because it was calculated per person/day and not per family.

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    Response from Tours4Fun

    Hartono, thank you for your feedback regarding your booking with tours4fun and overall satisfaction. The service fees for the tour guide are charged directly by the tour provider. The tour guides work very hard in planning the group, including hotel arrangements. We look forward to assisting you with your travel needs in the future. -Tours4Fun Team.

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    Price

    Reviewed June 12, 2015

    It was a good experience and I had fun. They had a very good price for the tour and it had good value.

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    Response from Tours4Fun

    Thank you, Lori. We are happy to hear that you enjoyed your experience and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Price

    Reviewed June 11, 2015

    I would use Tours4Fun again. The only thing they have to improve is if they can give an extra hour hour in the big city tour to be about three hours so we don't have to rush and we can enjoy. Other than that, for me, their price is reasonable.

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    Response from Tours4Fun

    Dear Phetsamay, We're happy to hear your overall experience with Tours4Fun was satisfactory. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

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    Staff

    Reviewed June 10, 2015

    We found Tours4Fun online, and it was pretty easy to purchase what we were looking for. In our tour, we went around and saw a lot of things. The tour guide was good, he gave a lot of information on the monuments and the buildings and everything we were seeing, so it was very enjoyable. One thing I really like is they had sunscreen ready for you. They had it down on the table and I was like, "Oh, we're going to go get some sunscreen on the table, alright?" That was really good for me. We got our sunscreen down so we did not get burned. Overall, I think it was a very good experience. If they have one in our next vacation destination, I wouldn't have a problem booking Tours4Fun, and would definitely recommend them.

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    Response from Tours4Fun

    Thank you Glenda. We were pleased to learn that you enjoyed the tour and the experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Customer ServiceStaff

    Reviewed June 9, 2015

    I was a bit disoriented with my online purchasing because there was a delay. It was concerned that I was reserved and then I got charged. I didn't feel unsafe about it, but it was a bit confusing when I had to pay for it and where my information was going. They were supposed to call the day before to confirm but I wasn't sure yet if our phone would work when we were over there since we hadn't had to use the iPhone there before, even though we had it set up. So I emailed a week in advance before we left and I said, "You know, if we forget to call because we're in vacation, email back." They said, "Don't worry you don't need to call. You're all set."

    Our trip went as advertised and our guide was really fantastic. We did the country in one day tour. The weather was really cold, so the guide didn't want anybody to be too cold by climbing the mountain of Andorra. He split up to two options. We were able to have a bit of time in the city and then go up the mountain which was nice because we dressed for Barcelona weather and it was hot that day. He was really helpful and makes sure we're all comfortable so that we see as much as we could. I would absolutely recommend them to a friend.

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    Response from Tours4Fun

    Thanks Erin! We are happy to hear that you enjoyed the tour experience and hope to assist you with your travel planning in the future. -Tours4fun Team.

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    Reviewed June 8, 2015

    We had a whole lot of fun with Tours4Fun. I've recommended it and a couple of my friends are on the next tour. It was a very, very good adventure and experience for us. Kudos to ** the tour guide. It was perfect and I couldn't ask for anything better. I had done tours like this in the past and I think this is more organized and less taxing. They appropriate enough time even though we had a little snafu with the flat tire that kind of screwed up the last day of our tour. But that is something they can't prevent so I understand that.

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    Response from Tours4Fun

    Dear Cris, Thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing a pleasant experience and exciting tours/travel activities at the best possible price for each of our valued customers. We understand that sometimes there may be unforeseen circumstances, but are happy to learn that the tour operator addressed it appropriately. Thank you for taking time to share your experience.-- Tours4Fun Team

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    Staff

    Reviewed June 8, 2015

    I booked the 7 days European Adventure with my Wife and two Kids. I was amazed that we were able to visit 5 countries in a span of 7 days. The hotels were nice and decent. Overall, we strongly suggest that you try this Europe Teaser. You will definitely learn a lot and gain new Friends along the way. More power Tours4Fun.

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    Response from Tours4Fun

    Thank you, Anthony. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your Europe tour and everything was smooth. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Punctuality & Speed

    Reviewed June 7, 2015

    It was fantastic. We loved our experience with Tours4Fun. We had a really awesome time.

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    Response from Tours4Fun

    Thank you, Amy. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your experience and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Punctuality & Speed

    Reviewed June 6, 2015

    One of my co-workers tried Tours4Fun and he said to try. We did try that and it was okay, so we've been using it. We saw a lot in our recent trip. But, for someone like me who is getting older and has difficulty in walking, the pacing of the trip was too fast. Nevertheless, I would use them again next time. If you want to see a lot of things in a short period of time then Tours4Fun is recommended.

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    Response from Tours4Fun

    Dear Adelina, thank you for your feedback. The multi day tours will cover many sites, and for that we do recommend you be in good physical condition, however there will be rest points usually. The itineraries are targeted so that you have as much time as possible at the different attractions, with enough commute time as well. We are happy to learn you enjoyed the tour overall. ---Tours4fun Team.

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    Customer ServicePunctuality & Speed

    Reviewed June 5, 2015

    It was easy to purchase online from Tours4Fun but I wasn't very happy with the service. We experienced some problems due to weather and that was out of my control, but they were unwilling to work with me as far as changing the dates and fees which made me very upset and I'll never do business with them again. I wasn't even asking for a refund, just a change of date and time due to rain but they said I have to pay a fee if I change it. They were silly rude about the whole thing. They could have been a little flexible but they were more concerned about the money aspect and making their fees. I would never recommend them.

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    Response from Tours4Fun
    Thank you, Christina. We are truly sorry to hear of the disappointment you experienced when booking your travels with us. Tours4Fun uses reasonable efforts to include accurate, complete and current information on our website where all travelers can access amendment fee information. The amendment fee you authorized is in place as a result of costs incurred by our agency when holding space on the tour we make available, then cancelling these seats per the customer's request. We hope the above information offers better insight and

    we appreciate the time you spent to share your feedback-- Tours4Fun Team

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    PricePunctuality & SpeedOnline & AppStaff

    Reviewed June 5, 2015

    We recently experienced the Tours4fun 3-Day San Francisco/Yosemite Bus Tour in and out of LA and were very disappointed with the experience on many levels. The tour was apparently run by Golden Tours who advise Tours4fun are merely booking agents. Firstly we left LA late as result of all the back and forth collecting people for other tours. Next, the bus we initially thought was only a transfer bus but was ultimately our actual travel bus was very old and uncomfortable and not suitable for long distance travel. There was little padding in the very upright seats, no safety belts and we were warned not to use the on-board toilets. There was no climate control air conditioning with only one setting of on fully cold (freezing) or off (stuffy and sweating).

    Our safety was jeopardized during the trip when we encountered a rain storm and the bus started leaking water from the roof at the emergency escape and at the side window wetting myself and other passengers. At this point the rain wipers would not work on the outside and the demister would not clear the inside of the windscreen forcing the driver to pull over, leave the door open and only then drive slowly on the highway with fresh air clearing the windscreen from the inside. The bus driver and our tour guide continually had differing opinions on what route to take and their debating was loud and audible by us even in the back of the bus. This debate lead to the driver taking numerous wrong turns and wasting time finding our destination particularly in/around Fremont and in Yosemite NP.

    Our tour guide **, of Asian background, attempted to lighten the mood at times but his lack of grasp of English in both understanding and pronunciation frustrated us and communication was a real issue throughout the trip - it was regularly observed that explanations in Chinese would last many minutes but were followed by a quick 5-10 second English equivalent resulting in us feeling left out. Accommodation outside of San Francisco was of a high quality but precluded us from readily enjoying the San Francisco nightlife as if it had been in San Francisco. Food stops were predominantly at Asian establishments which satisfied the predominantly Asian tourists on the bus but the dozen or so of us wanting normal western food had to make do.

    I was unfortunate to get food poisoning at the buffet at lunch on our return day which impacted me for the next 4 or 5 days. The highlight of this trip for us was Yosemite National and it was disappointing how rushed our stay was after spending so much time travelling there. 20 minutes for breakfast and viewing at the base of the waterfall and 5 minutes at the top was really inadequate for such a highlight. The other issue we were frustrated with was the expectation of attending an "optional" day trip in San Francisco - one we did not want to attend as we had previously travelled to in the past and we knew exactly what parts of town we wanted to spend our free time at. There was intense pressure from ** to participate in the day tour despite our assurance we had no intention to attending.

    Lastly, we were astounded at the demand for substantial further payments for "service" fees and substantial tips, regardless of our experience or service provided, on top of the tour fees booked and the already additional out of pocket fees for park and attractions. These were not present on the website at the time or stipulated at the time of booking and brought this apparent value for money tour up to the price of the premium tour operators. In hindsight and aware of the difficulties we encountered, we would not have travelled on this tour and we recommend anyone thinking of travelling to weigh up the hurdles we encountered before forming a decision. Our factual review of our trip experience on the Tours4fun and TripAdvisor websites have been removed/blocked so we are trying to highlight our concerns on other websites now.

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    Response from Tours4Fun

    Dear Emanuel, We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number and case ID#1000395 so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

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    Price

    Reviewed June 4, 2015

    Purchasing online was easy to do. I didn't have a Shenzhen visa so as soon as I found out I told Tours4Fun and then they said the rules for changing which are not user friendly. Also because I didn't have a Shenzhen visa and the price had gone down from $1100 something to $800, they said I couldn't get a refund. But I'm still considering using them for my next trip because the rest of my experience with them so far have been good.

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    Response from Tours4Fun

    Thank you, Gracela. We appreciate the time you spent to share your feedback. Tours4fun uses reasonable efforts to provide complete and accurate information on our website, where all travelers can access refund information. We are happy to hear that you enjoyed your trip overall and will continue to improve our service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Reviewed June 3, 2015

    My tour was supposed to include the Hoover Dam, then last minute Tours4Fun said the Hoover Dam part was canceled because of regulation. It was okay but I wasn't too happy about the cancelation of that section. I can say the charter was good and the locations were good, even restaurants and I would still go with them next time.

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    Response from Tours4Fun

    Thank you for your feedback Benjamin, we appreciate the time you took to share your thoughts. The local tour provider informed us that due to bus regulations the itinerary would not longer include the stop to Hoover Dam, and we informed each of the travelers as soon as we received the update. The Hoover Dam stop is approximately 20 minutes which is just enough time for a photo opportunity, while the main attraction of the tour you booked is a Grand Canyon tour. We are glad you enjoyed yourself overall and thank you for booking with tours4fun.-- Tours4Fun Team

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    Reviewed June 2, 2015

    I find out about Tours4Fun online. The tour was good. The only thing I was disappointed was there wasn't enough time for one place we visited but maybe that's a different tour in itself or because we did all the things.

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    Response from Tours4Fun

    Dear Diana, thank you for your comments. The focus is always allowing you as much time as possible at attractions. Some of the sites may only be points of a short photo opportunity or driving by. Special circumstances such as weather conditions and traffic may affect your site seeing time, but the tour guide will keep the group updated while on the tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Customer ServiceCoverageStaff

    Reviewed May 31, 2015

    My dad took a tour of the East Coast back in 2006 so he recommended that we take a West Coast tour in 2015. It was very easy to purchase online and when I couldn't find our pick up people when we landed at the airport, I had to call their customer service and it wasn't an issue. However, the employees of Tours4Fun in Los Angeles are Chinese and they don't understand our accents easily but they are nice and I don't blame them. On the other hand, I like the tour of San Francisco, San Diego and Las Vegas though they didn't cover Los Angeles as much as I thought they would so we rented a car and we went all over the place and that was not a problem. However, they would keep asking tips which I found weird and harsh. I know we have to tip everywhere but they come out and asks seven dollars per head. Other than that, I would recommend Tours4Fun to people and would definitely use them on another trip.

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    Response from Tours4Fun

    Thank you for your feedback, Swapnil. We appreciate the time you spent to share your experience with the tour you took. We look forward to possibly assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Punctuality & Speed

    Reviewed May 31, 2015

    We saw lots of amazing sights including Niagara Falls and Ausable Chasm. The tour is mostly for Chinese which is fine by me but most of the eating stops are Chinese buffet and the quality was not that great. It is very tiring as the start each day is very early but overall a great experience.

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    Response from Tours4Fun

    Thank you for your feedback Stewart. It seems you had booked a bilingual tour that's more catered towards Chinese-speaking travelers. However, we want to let you know that Tours4Fun offers many other tours that are only conducted in English and operated by well-known travel brands such as Globus and G-Adventure. We appreciate your feedback and thank you for booking---Tours4fun Team.

    Verified purchase

    Reviewed May 31, 2015

    Very informative. Well matched ability wise. Great contact leading up to the hike.

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    Response from Tours4Fun

    Thank you, Anthony. We appreciate your feedback and are happy to hear that you enjoyed your hike. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed May 29, 2015

    I enjoyed the Grand Canyon airplane tour. It was shaky on the plane but I understand that. Maybe because it was a small plane.

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    Response from Tours4Fun

    Thank you, Sergiy. We appreciate the time you spent to share your feedback and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Customer ServicePunctuality & Speed

    Reviewed May 28, 2015

    I never made it to your tour. My ride was running late. I called your 'emergency' number and left 3 messages. No one ever called me back. I never made the tour. I could have met up at another stop, but never got a return call. $155.00 wasted.

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    Response from Tours4Fun

    Thank you for your review, Melissa. We are sorry to hear about your experience and that you were unable to make the tour start time. Our customer service office has been available 24 hours 7 days a week so that you can be assisted with your booking. Please email us at service@tours4fun with your reservation number and case ID#994827 if you would like further assistance. -- Tours4Fun Team

    Factual basis uncertain
    Verified purchase
    Coverage

    Reviewed May 28, 2015

    All our experience with Tours4Fun has been good. They covered most of the East Coast and a lot of different attractions. Most of the hotels were of good quality except for one day where we had a not-so-good hotel.

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    Response from Tours4Fun

    Thank you, Kshitij . We appreciate the time you spent to share your experience with the tour you took. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 25, 2015

    The Grand Canyon and Hoover dam tour was entertaining and an enjoyable event. All the representative employees were friendly, professional and most of all fun with their communications. The time we met the pickup bus until we were delivered back to our hotel was about 16 hours. The time flew by. We were thoroughly entertained with anecdotes and appropriate information for the journey. Thank you.

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    Response from Tours4Fun

    Thank you, Ralph. We appreciate your feedback and are happy to hear that you enjoyed your booking experience and the representative's service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed May 24, 2015

    We loved the tour of the Uffizi Gallery. ** knowledge of art history made it such an enjoyable experience, and we learned so much. It was one of the highlights of our trip to Florence.

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    Response from Tours4Fun

    Thank you, John and Claire. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 21, 2015

    8 day East Coast: Best of America and Canada Deluxe Tour - Overall the tour was a good experience. At times it was bit hectic with late arrival at hotels and early departures. However the number of places we visited wouldn't have been possible without a tight schedule. Accommodation was in good, clean hotels. Most of the meals organized by the tour was good. Our tour guide had taken much effort to provide good commentaries on the places we visited. It was a very multicultural group of people in the bus. We ended up making lot of friends. A very pleasant trip. It would have been much better if the tour bus was more comfortable.

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    Response from Tours4Fun

    Dear Senake, thank you for your feedback! The morning meeting times are targeted times so that you have as much time as possible at the different attractions, with enough commute time as well. We are happy to learn you enjoyed the tour overall. ---Tours4fun Team.

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    Customer Service

    Reviewed May 20, 2015

    I first heard of Tours4Fun through a friend who used it. We also did our own online research and just found that there were good deals on that website. We made a couple of calls to their Customer Service just to confirm stuff on the itinerary and we pretty much got the answers we needed.

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    Response from Tours4Fun

    Dear Sheryl, We were happy to learn you enjoyed booking with tours4fun and appreciate the time you took to provide your feedback. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Staff

    Reviewed May 18, 2015

    San Diego with SeaWorld 3 Day Tour - Everything went smoothly. Hotel was good with helpful staff. Had a wonderful day at SeaWorld. Tour was good value for money.

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    Response from Tours4Fun

    Thank you for the feedback Alan! We are delighted to learn that you were satisfied with your tour experience and we will continue to provide excellent service and great value for each of our customers.-- Tours4Fun Team

    Verified purchase

    Reviewed May 18, 2015

    All things considered it went pretty well. However I was surprised there so much the tour was subcontracted to other companies. As far as the drivers are concerned many spoke with heavy accents combined with a poor PA system on the bus makes it very difficult to understand. The hotel was in desperate need of repairs. In spite of those comments we had a full entertaining week.

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    Response from Tours4Fun

    Dear Larry, Thank you for the feedback. We work with many tour providers to offer the products on our website. The local tour conductors appreciate any opportunity to make improvements and our customer service is happy to assist our customers with any questions or concerns during or after the trip. We appreciate the information you have shared with us, please feel free to email service@tours4fun.com if you have any questions in the future.-- Tours4Fun Team

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    Staff

    Reviewed May 18, 2015

    Tour through Spain - Excellent: good itinerary, great tour guides, excellent hotels and meals. We plan on future tours with Tours4Fun.

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    Response from Tours4Fun

    Thank you, Edward! We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Staff

    Reviewed May 17, 2015

    3 day New York - Niagara - Philadelphia tour - The tour was good. The guides ** were good in explaining the details of each places. Enough time was given in each place to see the places. My special thanks to ** for helping me out of way to catch my flight to India. She got down from the bus in the middle of traffic jam in New York along with us and helped me to get a taxi to JFK. My special thanks to her.

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    Response from Tours4Fun

    Thank you for your feedback Simon! We are glad to hear that you were happy with your tour experience and the extra effort that was taken to help you obtain a Taxi. Please feel welcomed to visit us again in the future so that we may assist you with your travel needs -- Tours4Fun Team

    Verified purchase

    Reviewed May 17, 2015

    San Francisco tour - The tour was planned in such a way that there was no time to breakfast. Tours should be made in such a way that everybody can relax and enjoy. Last day of the tour was only stopped for rest room & food. Even in Santa Barbara time given only to go to rest room. Basically it was a rest room & eating tour. Also the guide was only interested in explained in Chinese.

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    Response from Tours4Fun

    Thank you for your feedback Simon.

    We understand that you felt some of the sightseeing stops arranged as as part of the itinerary were very brief, but please take into account the duration of your tour (3 days) and the fact that your tour required a drive from Los Angeles to San Francisco with the itinerary schedule having certain time constraints when visiting less popular locations. Normally, the tour is set up to spend a little more time at the more popular locations, but the tour guide may decide to shorten the sightseeing times at the less popular locations in favor of spending more time at the more popular sights depending on how closely the tour follows the schedule.

    The focus is always allowing you as much time as possible at attractions. Some of the sites may only be points of a short photo opportunity or driving by. Special circumstances such as weather conditions and traffic may affect your site seeing time, but the tour guide will keep the group updated while on the tour, we apologize you were not pleased.​-Tours4fun Team

    No response received
    Verified purchase

    Reviewed May 14, 2015

    Washington D.C. 1-Day Tour: I enjoyed my tour. It was great. All the sights that we agreed with, we could see.

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    Response from Tours4Fun

    Thank you Rosana. We were pleased to learn you enjoyed your tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed May 11, 2015

    This tour company is excellent. Professional, wonderful guides and drivers. On-time schedule, but not rushed. Really comfortable, great bus. Even my teens loved the trip. Excellent value and many options were available to us. Great company all around.

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    Response from Tours4Fun

    Thank you for your feedback, Victoria! We aim to provide the best value tour for each customer! Please feel free to visit us again in the future, we would be happy to assist you with your travel needs. - Tours4Fun Team

    Customer ServiceStaff

    Reviewed May 6, 2015

    I booked a 7-day bus tour to Los Angeles, Las Vegas and Grand Canyon with Tours4fun.com for my parents (Aged 64 and 56) visiting from India - Ticket # ** on March 26th 2015. The tour start date is May 9th 2015. After they landed in USA, they fell sick with cold, fever and stomach upsets due to change in climate and weather conditions. This turned out to be a Flu, so they were recommended not to travel. Concerning for health of my parents and their fellow passengers, I called Tours4fun on April 31st 2015 (9 days before tour start date) to cancel my trip and asked them how best I can use the money I paid. The agent said as it is 8-14 days of tour start date, I will be entitled only for 50% refund but If I want to change to a future date, only $30/person Amendment Fees will be charged. I was happy with the offer and decided to change the tour and date.

    As I didn't have an exact date in hand (as my parents are still sick), I emailed them the situation, informing them my parents are not in a position to travel and will use the money for another trip in future paying the amendment fees. After multiple conversations back and forth, they came back that only 50% can be used for a future trip and rest cannot be used as they already paid for Hotels etc. I told them that this must have been mentioned the first day I called, but they are not honoring my call on April 31st.

    I was irritated and then agreed to 50% use of the money as per their policy. Amendment Fees: Any changes (i.e. date, location, tour, etc.) made to a reservation after successfully submitting the order online will be subject to a minimum $30.00 Amendment Fee (per change). I asked them to have 50% available for any future tour but they say only the same tour can be taken. But their policy says changes can be done to date, location, tour etc. We live in Lincoln, Nebraska and we cannot fly to California just to take this trip to get my 50% back. I strongly feel they bought themselves couple of days time and put me into canceling within 7 days of departure category and not refunding anything.

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    Customer ServiceStaff

    Reviewed May 6, 2015

    I just made a reservation for 11 people for May 16-18 and decided to change the place where we're supposed to board the bus going to Montreal & was told I have to pay $30 just for changing it. I think it's ridiculous & not fair since its just a day after I booked. Also I called the office several times & the customer service are not friendly at all. I just hope the trip will be worth all this frustration.

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    Response from Tours4Fun

    Dear Sonia, thank you for sharing your comments. We are afraid that we have done our duty/responsibility in the contract (E-ticket) to notify all the guests that there is an amendment fee to make any changes to a confirmed booking. Your acceptance of the terms and conditions indicates that you have read information on Special Notes about your purchased tour, Customer Agreement and Cancellation and Refund Policy. We do hope you enjoyed your tour experience however, and appreciate the time you have taken to communicate your feedback. - Tours4Fun Team

    Factual basis uncertain
    Verified purchase
    Price

    Reviewed May 6, 2015

    Tours4Fun has a good price and all the attractions that I was looking for. I just called once to make sure that the tour was not cancelled. It took me just a couple of minutes and everything was fine. The tour was fun. I had a good time with my family. We spent wonderful three days. We went to Niagara Falls. I would like to book with them again.

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    Response from Tours4Fun

    Dear Aliaksandr, Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. We are happy to hear you enjoyed your experience- Tours4Fun Team

    Verified purchase

    Reviewed May 5, 2015

    I chose Tours4Fun because of the price. It's easy to book and easy to travel. I went to Washington and Niagara Falls and everything was good from the itinerary to the timings. Don't look any further, book with Tours4Fun!

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    Response from Tours4Fun

    Dear Sergii, We're delighted to hear your experience with Tours4Fun! Thank you for taking the time to share your positive feedback. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

    Verified purchase

    Reviewed May 4, 2015

    The company cheated me. I asked for a tour to San Francisco that included a visit to Yosemite Park, they offered me in writing a tour visiting Yosemite Park in day 3, this never happened. The company don't do the tour, you are transferred to another company. There are hidden costs, so I had to pay additional (mandatory) to America Asia Travel Center for the trip to San Francisco when supposed you already had paid to Tours4Fun!!! The company considers that this is a minor inconvenience and only offers as reparation US$15 per person, less than the tip you have to pay. Be careful with this company that is not a tour operator in this tour. I can show anyone the documents that prove what I am saying.

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    Response from Tours4Fun

    Dear Julio, we are sorry for the inconvenience which this caused you and for your disappointment with our resolution offer, which we would like to note was actually higher then you mentioned here​. We apologize if we failed to provide enough relevant information to help with you be noted of the change to your tour. Please feel free to reach out to us at service@tours4fun.com to discuss more. We thank you for your feedback as it is valuable for us to make better decisions in the future.---Tours4fun Team.

    Verified purchase
    PriceStaff

    Reviewed May 3, 2015

    I found Tours4Fun online and chose it for the decent prices.I have taken a lot of trips through them - Boston, Canada, San Francisco, and Los Angeles. The Tours4Fun from New York that I took were always good. I like most of the guides especially the one we had in Canada. She was wonderful and tried to do her best for the group. And I always take advantage of the Rewards4Fun program. It's great. I plan on using them again.

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    Response from Tours4Fun

    Thank you, Olha. We appreciate the time you spent to share your feedback including the information regarding the tour guides. We are happy to hear that you enjoyed your trip overall and will continue to provide excellent service -- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed April 30, 2015

    I tried Tours4Fun because it is the cheapest that I found. I asked a couple of questions online and it was answered quickly. During the tour, our driver and tour guide were awesome. The tour guide was so great with doing the itinerary. I recommend it to my friends and relatives as well. Everything is fabulous. I was totally happy with the service.

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    Response from Tours4Fun

    Thank you for your feedback, Fely! We genuinely appreciate it and we’re glad to hear that you’re happy with your purchase. -- Tours4Fun Team

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    Punctuality & Speed

    Reviewed April 26, 2015

    The trip started in Paris at McDonald's and was very chaotic at first because many other buses were there and we didn't know which one was ours because the guides had no signs to tell us where to go! The drives were much longer than itinerary stated, there was no restroom on the bus unless for emergencies! That I didn't know going into this. The rest stops were packed with other buses and stop times were very limited. This trip is intense, long days and NOT for the elderly and/or frail! Thoroughly enjoyed this trip anyhow. Great fast way to see lots of areas. Next time I may look into Eurail trips as the ride will be more relaxing for sure. You can eat/drink as you wish and not have to worry about a restroom!! Did enjoy the guide ** once he calmed down about the time constraints at stops!

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    Response from Tours4Fun
    Dear Traveler,

    We are delighted to hear your experience with Tours4Fun was satisfactory and appreciate the time you spent to share your comments! Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities for each of our valued customers. - Tours4Fun Team

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    CoveragePriceStaff

    Reviewed April 26, 2015

    I had a great experience with Tours4Fun. I chose them because their itinerary are quite okay, and the price is affordable. When I purchase online through their site, I am able to get what I want. My experience with the people at Tours4Fun are also quite good. When I can't decide where the pickup location is, one of their agent told me that I can decide later on. So, I decided the pickup location after I purchased the tour. I had a 3-day bus tour DC through them. And because of the time, 3 days, we can't do really much. But the tour guide did his very best to cover most of the tourist attraction area and he tried to explain his very best on each tour location. One thing though, Tours4Fun have promotion or discount given for three people and above. But for couples, they only have a fixed-price. So, it will be great if they can afford some discount for couple travel.

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    Response from Tours4Fun

    Thank you, Poo Chooi Foong. We appreciate the time you spent to share your feedback. We’re happy to hear that you enjoyed your tour overall and appreciate the input you have offered as well. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun

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    Price

    Reviewed April 22, 2015

    My wife and me wanted to take a trip to Canada and we got across Tours4Fun while I was browsing online. The itinerary was nice, it’s very simple to surf and they have a very nice user interface. The guide for the trip was good, price was pretty decent and even the activities/point of attractions were nicely planned out. If I plan to take a trip somewhere in the near future, I’d definitely consider Tours4Fun.

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    Response from Tours4Fun

    Thank you, Amandeep. We appreciate the time you spent to share your experience with the tour you took. We are truly happy to hear that you enjoyed your trip and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed April 18, 2015

    Last December, we went to 4 days New Mexico Trip. It was nice to see caverns, Arizona Desert and sand dunes. Earlier we went to Oregon. Overall, it was nice and pleasant trip.

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    Response from Tours4Fun

    Thank you for your feedback, Swathi! We genuinely appreciate it and we’re glad to hear that you’re happy with your tour. -- Tours4Fun Team

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    Reviewed April 18, 2015

    It was a great experience. With the continental breakfast, and then the driver who took us to see the Hoover Dam and the Grand Canyon. There’s nothing to complain about...

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    Response from Tours4Fun

    Thank you, Ginnette. We appreciate your feedback and are happy to hear that you enjoyed your Grand Canyon tour. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Staff

    Reviewed April 15, 2015

    Very organized tour, our tour guide and the driver were very accommodating. We plan on using them to book our next trip.

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    Response from Tours4Fun

    Thank you, Cecille. We are happy to hear that you enjoyed your trip and will continue to provide excellent service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Online & AppStaff

    Reviewed April 5, 2015

    Please be careful with Tours4Fun company. They are not organizer but a mediator between yours and CHINESE TOURS OPERATORS. I had recently joined a tour and by seeing reviews thought that this is a best company. But what I had seen that I was handed over to a CHINESE tour operator. Food was very bad, accommodation was OK. Last two days were very bad as tour guide was speaking only Chinese. I am totally angry on them as they have cheated me. Moreover until last day they will not provide any details regarding tour operator and hotel names. Please be careful from their online website and be very careful before paying as I have lost 100$ additionally due to their website error. After all choice is yours.

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    Response from Tours4Fun
    Dear Ravi,
    Thank you for the information regarding the tour you have booked with tours4fun and have taken with the local tour provider. ​We have thousands of tours and hundreds of providers across the Country. You wouldn't necessarily take the same tour with the same tour provider. While we regret to hear your frustration, because the tour guides arrange meal stops at various public buffets and food courts, we have no control over your food experience at these locations. ​As noted on the website page, the tour was a bilingual tour in English and Chinese. ​

    We can understand the frustration in not feeling satisfied with the services provided while on the tour and thank you for the time you have taken to provide information that we can use for improvements where possible.

    No response received
    Verified purchase
    Price

    Reviewed April 4, 2015

    I booked the 1-Day Victoria tour because price was cheaper compared to other travel sites. It's a good tour and would use Tours4Fun again for my next trip.

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    Response from Tours4Fun

    Thank you, Sohyun. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip and look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Staff

    Reviewed March 25, 2015

    We booked with Tours4Fun because we had a friend visiting. Purchasing it online was good and easy. There was one thing we needed to change but everything was fine. During the bus tour, the girl was explaining everything. She was really nice. We also made a couple of friends there. We expect to meet more people, but most of the people were Chinese guys so it was hard. We find friends anyway.

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    Response from Tours4Fun

    Thank you, Monica. We appreciate the time you spent to share your feedback. We are happy to hear that you were able to meet new people while traveling. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed March 24, 2015

    I found good prices for the trip I was looking for at the Tours4Fun website. Everything was really perfect and I saw a little bit more than I expected. I just had a little trouble at first understanding the accent of the man I was talking to, but it was fine after I got used to it. I'm a satisfied customer.

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    Response from Tours4Fun

    We appreciate the feedback Beata and are happy to hear that you are a satisfied customer. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

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    Customer ServiceStaff

    Reviewed March 21, 2015

    Tours4Fun was really good because I can go to all the places and it's really effective going through this. I went with them in January on a 3-day bus tour to San Francisco and I also took it two years ago with my friends. Everything is good with their customer service team.

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    Response from Tours4Fun

    Thank you for your feedback, Tiffany! We genuinely appreciate it and we are glad to hear that you enjoyed the tour. -- Tours4Fun Team

    Verified purchase

    Reviewed March 19, 2015

    The first tour I have with Tours4Fun was really great. Things were explained in multilanguage but whatever was explained in Spanish was not exactly translated in English which we found out in the second tour. We were also taken to a spot where we can have our lunch or dinner but we were not given coupons for food that Indian people can also have. I'm neutral about this experience and I will have to think if I would take another tour with them depending if it's going to be Hindi or it's going to be a lumped tour.

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    Response from Tours4Fun

    Thank you for taking the time to share your travel experience Kapil. Meal stops are arranged by your tour guide, while on tour, at various buffet areas, food courts, and fast food restaurants where all customers will be able to choose and then purchase their own meals.

    We are unable to guarantee what type of food will be available at the meal stops that are arranged, but usually there will be different dishes for you to choose from. Travelers would need to check with each location and ask for their options.

    We aim to provide the best tours for our customers, please feel free to contact us should you need any assistance in future. -- Tours4fun Team

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    Customer ServiceStaff

    Reviewed March 13, 2015

    It was easy to purchase a tour fromTours4Fun online. The customer service reps know each rule. The three-day bus tour was good at some point but the only thing is that the food they serve was mainly Chinese. Otherwise it was a good experience.

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    Response from Tours4Fun

    Thanks for your feedback Fayak! Tours4Fun is looking forward to assisting you with your future travel plans. - Tours4Fun Team

    Online & AppStaff

    Reviewed March 10, 2015

    I am not able to delete any travel photos I uploaded. Points are not redeemable unless I check out from the cart. Points reflected on the website were more than what the staff quoted me. It happened twice. Staff first told me the points were unredeemable, then made a refund less than what the website quoted. It's either the website was providing incorrect info or the staff were not telling the truth.

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    Response from Tours4Fun

    Sissi, thank you for taking the time to share your feedback. If you have a balance in your Rewards4Fun account, you can use those points to pay for future purchases made at Tours4Fun.com. If we can offer you any further assistance, please contact service@tours4fun.com. Thank you- Tours4Fun Team

    Factual basis uncertain
    Verified purchase
    Punctuality & Speed

    Reviewed March 10, 2015

    We were planning a holiday a couple of years ago and that's when I found Tours4Fun and used them from that time. Their costs are good which made us decide to choose them over other travel sites. We booked online and went from there. When we went to Las Vegas, they kept asking us for additional charges for each place that we would want to go to. Why didn't they make it clear in the brochure that these places are extra from the beginning? I understand some people don't want to go so why should they pay? Then maybe in their brochure, they could have two prices. For example - this price is with the Grand Canyon, this price is without Grand Canyon. This is something that they could look into and clarify because sometimes, we don't carry that much cash with us.

    I recommend them despite having some changes that they could do in their brochures or in their presentation. They are very good, on time, efficient and courteous. They are really very good value for money. Though I wish they speak a little more English because they will spend like ten minutes explaining things in Chinese and then take half minute in English and that's it. They need to balance it there.

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    Response from Tours4Fun

    Dear Amarjeet, thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing a pleasant experience and exciting tours/travel activities at the best possible price for each of our valued customers. Listed on each tour page before purchasing as well as on your E-ticket is the list of package exclusions and optional tour pricing. We do appreciate your thoughts and we are glad to hear you enjoyed your tour overall. Thank you- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed March 9, 2015

    While googling for tours, we found the website about Tours4Fun. Through them, we went to so many places, took pictures and we had fun. The person who was assisting us was pretty good. Whenever we decide to go somewhere, we plan on using them to book our next trip.

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    Response from Tours4Fun

    Nahid, we appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your tour as well as the customer service experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed March 7, 2015

    I found Tours4Fun through online search and went with them because of their price. It was a quick, easy experience; I just clicked the button and paid it. Depending on the price, I would probably use them again to book my next trip. It’s not perfect but it’s good.

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    Response from Tours4Fun

    Thank you, Ruijian. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your tour as well as the customer service experience. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed March 4, 2015

    Tours4Fun is good. We expected the car to be more comfortable, bigger, but actually the car is so small and tight. So the travel was not really very comfortable. Tours4Fun is still okay though. Next time, I would still go with them.

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    Response from Tours4Fun

    Chi Le, thank you for your feedback regarding your booking with tours4fun. Often times for transfers the local tour provider may supplement a smaller vehicle from your selected meeting point to the centralized departure point where the rest of the group is. We appreciate your feedback and thank you for booking with tours4fun! -Tours4Fun Team.

    Verified purchase
    Punctuality & Speed

    Reviewed March 1, 2015

    My mom recommended that I use Tour4Fun. Everything was pretty straightforward. We had a three-day bus tour and it was fun. We had a good time and had no issues. Everything was as described. A year ago we did a tour and we took advantage of the Rewards4Fun program so it discounted it a little bit.

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    Tours4Fun
    Response from Tours4Fun

    Thank you for your feedback Phil. We appreciate you sharing your experience with tours4fun. We look forward to assisting you again with your travel planning in the future. -Tours4Fun Team

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    Customer ServiceStaff

    Reviewed Feb. 27, 2015

    I took a bus tour to Grand Canyon and Hoover Dam. The Tours4Fun customer service team was wonderful and I plan on using them to book my next trip.

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    Tours4Fun
    Response from Tours4Fun

    Dear Venugopalan, we are delighted to hear that you enjoyed your experience with our service team. Tours4Fun is dedicated to providing a pleasant experience and we appreciate your feedback. Thank you- Tours4Fun Team

    Verified purchase
    Customer ServicePriceEase of Use

    Reviewed Feb. 25, 2015

    Their site is easy to navigate and their pricing is competitive. I was able to talk to them and their customer service was great. We went to Disneyland and it was a good thing that I was able to buy the ticket online and we didn't have to go to the purchasing booth because there was a lot of people. The line was really, really, really, really far.

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    Response from Tours4Fun

    Thank you, Claudette. We appreciate the time you spent to share your feedback regarding your booking experience with tours4fun. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    PriceEase of Use

    Reviewed Feb. 23, 2015

    Tours4Fun was easy to use and the price was reasonable. We got a good tour package and would probably use them again this year.

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    Response from Tours4Fun

    Thank you for taking the time to share your feedback Prasath and we hope to assist you in your future travel plans. Tours4Fun Team

    Online & App

    Reviewed Feb. 23, 2015

    I booked a tour group on a Friday from the site without speaking to anyone from the company, without submitting any signature for my credit card slip or without a complete listing of the intended travellers, no flight information. I decided to cancel on Monday, since we could not get all of the correct flights for travellers in different places, and they charged me 10%, $246, which was contradictory to the cancellation policy on the website. Please be careful when you make a reservation through this company-- if they have your credit card information, they will charge you regardless of anything else. Please be aware that this is not a reputable company, please stay away if you can. I don't want them to rip anyone else off.

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    Response from Tours4Fun
    Dear Jenny,

    We are truly sorry to hear of the disappointment you experienced when booking your travels with us. Tours4Fun uses reasonable efforts to include accurate, complete and current information on our website where our cancellation policy is made available. The cancellation fees are in place as a result of costs incurred by our agency when holding space on the tour packages we make available, then cancelling these seats per the customer's request. We are confident in our agency and hope you may consider booking again with us in the future so that we may have an opportunity to provide an excellent travel experience for you.-Tours4fun Team

    Factual basis uncertain
    Verified purchase

    Reviewed Feb. 21, 2015

    I had a good experience with Tours4Fun.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Ayala. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Feb. 18, 2015

    I had a great experience with Tours4Fun. The trip itself was nice. The bus was comfortable enough. Movies were played in the bus which was pretty cool and the nice lunch locations were pretty neat. The bus driver was actually informative when we were passing the Hoover Dam, so we had to look at both sides and the deep crater.

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    Response from Tours4Fun

    Thank you, Hranush. We appreciate the time you spent to share your feedback and we are happy to hear that you enjoyed your trip! We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Feb. 16, 2015

    The tour guides were very warm and the itinerary was very clear. It was well-organized.

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    Response from Tours4Fun

    Thank you, Jane we are happy to hear that you enjoyed your trip and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Feb. 13, 2015

    The people that dealt with us from Tours4Fun were excellent! The people that did our tours spoke English so well. There was no issue. I could speak only a little Spanish but it was extremely good, except for one tour guide. The food was good...we had plenty of food. Everything went better than I ever expected. I am totally amazed at how well they did the tours. I've told multiple people that I was so surprised, 'cause I thought that I might be making a mistake...because I read some other reviews from other countries...but I made no mistake. It was absolutely better than I ever expected.

    We got seasick on the little speedboat because we were fed lunch just before we got on that boat. It's very rough and I don't have motion sickness. If I'd known what was coming, I probably would have not eaten some of the stuff I ate. Also, my worst experience was dealing with your website, trying to fill out your evaluation. I tried and tried and tried. It's very tedious for me to type, and I filled that out multiple times and it never would go through.

    But other than that, it was absolutely wonderful. I have promoted their tours to everybody that I have talked to about that trip. They were just superb there. They have a lady named Carolina that was very helpful. Every day, she wanted to make sure we knew what we were doing. There were two guys there too that were just phenomenal. They were just very good, all of them.

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    Response from Tours4Fun

    We’re delighted to read your feedback about Tours4Fun Catherine! Thank you for taking time to share your experience. We aim to provide the best services for each customer! -- Tours4Fun Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 12, 2015

    The trip was great, location-wise and everything was perfect except the bus. It was a messed up bus. The bus driver had to reset the bus twice or three times in the middle of Vegas Boulevard. It also happened once on the road. And the driver, instead of Tours4Fun picking us up like different buses would, had to drop us at different locations, so that took forever. That took a couple hours for me to get off the bus and go to my hotel. The trip itself was nice and fun. Bus driver was a great bus driver, nice guy. He's a good driver as well, except the bus he had was messed up. And customer service organizing with him, helping him out to solve whatever problems or whatever he was struggling with -- not very happy with that.

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    Response from Tours4Fun

    Dear Jamal, we are truly sorry to hear that the bus issues caused you inconvenience and discomfort. The local tour providers we work with check their vehicles thoroughly with maintenance and safety checks conducted regularly to ensure the travelers' safety and comfort for their tour departures. At times bus breakdowns can be caused by unusual and harsh weather and road conditions. We are confident that their guide and driver followed their emergency procedures after assessing the situation, and made their decisions to the best of their ability to ensure minimal delays while ensuring traveler safety and comfort.-Tours4fun Team

    No response received
    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 11, 2015

    I ordered tickets online and it was quick. I got them within a week and they were for Disneyland, so that worked out great.

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    Response from Tours4Fun

    Thanks Rebecca! We are happy to hear about your booking experience and hope you enjoyed your visit to Disneyland. -Tours4fun Team.

    Verified purchase
    Staff

    Reviewed Feb. 9, 2015

    We were trying to go to Disneyland and used Tours4Fun. It was nice since I haven’t seen my friend for a long time, and we had a good time. I would do it again.

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    Tours4Fun
    Response from Tours4Fun

    Alma, thanks for leaving your feedback and we hope you consider booking with tours4fun again in the future, we would be happy to assist you. -Tours4Fun Team.

    Verified purchase
    Francisco increased rating by 2 stars.
    Customer ServiceStaff
    After a positive interaction with Tours4Fun, Francisco increased their star rating on Feb. 21, 2015.

    Updated review: Feb. 21, 2015

    OK finally I'm satisfied with the resolution. Thanks tours4fun for its understanding.

    Original Review: Feb. 8, 2015

    Big fake! Tours 4sad! I booked and paid in advance $180 for the one day tour for Grand Canyon. In the e-ticket they sent me the contact phone in case urgency was missing. I failed to be in the right pick up point but even having my cell number they did not call me. Now I request the refund of my booking since they have not provided the service I paid for and they refuse. They do not care about the customers. A very despicable company. My advise: DO NOT BOOK WITH TOURS4FUN.

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    Response from Tours4Fun
    Dear Francisco,
    We are so sorry to hear that you've encountered such problems with your reservation and that you were not able to successfully reach our team. We are available 24-hours, 7-Days a week by telephone so that we may offer assistance should a circumstance such as yours arise at any time.

    Please feel free to email service@tours4fun.com with your reservation number and case #919811.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 8, 2015

    I didn't expect that we would be in a van so I found the trip uncomfortable. But the man who guided us did a terrific job. We were fortunate in having the weather the way it was so we had a great time.

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    Response from Tours4Fun

    Thank you for your feedback Max. Per the information on your tour's page under the "Pricing Tab" it is stated that Ground transportation is provided in brand new, full sized maxi-vans however we are pleased that you had a great time on your tour overall. -Tours4fun Team.

    Factual basis uncertain
    Verified purchase

    Reviewed Feb. 5, 2015

    Our trip was good but I think the stuff in the Grand Canyon is short. We were only there for an hour and we were traveling for seven hours. That is the worse part of the tour, but the rest was good.

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    Response from Tours4Fun

    Dear Alvaro, Thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing a pleasant experience and exciting tours/travel activities at the best possible price for each of our valued customers. Multiple factors are considered with the focus of allowing you as much time as possible at attractions, the best time to view points, and travel distance when touring an area. We do appreciate your thoughts and we are glad to hear you enjoyed your tour overall. Thank you- Tours4Fun Team

    Verified purchase
    PriceStaff

    Reviewed Feb. 2, 2015

    My experience with Tours4Fun was so nice. It's very good and cheap except that the room was too small. It's one day in Europe where it used to be two days. I notice it's cheap because it's much cheaper to go from here to Europe and we would like to see more of Vatican and Rome. Everything was great. The guide, Sebastian, was very good and helped us. The hotel was nice too. I already recommended my neighbor and she's going to buy from Tours4Fun to Europe next summer.

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    Response from Tours4Fun

    Thank you for your feedback, Tatyana. We genuinely appreciate it and we are glad to hear that you enjoyed the tour. We look forward to providing excellent service to your friend and assisting in planning their travels to Europe as well! -- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 31, 2015

    We booked a trip to Boston during our stay in New York. We arrived at the meeting place and our trip began promptly. Our tour guide Richard was wonderful. You could tell he really enjoyed his job. He was very informative during the ride up, giving us information along the way, and in Boston he was great. This was one of the highlights of our vacation and we are planning to return to Boston to finish visiting this wonderful city. Richard, again, made our trip.

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    Response from Tours4Fun

    Thank you Cynthia, We're delighted to hear your positive feedback regarding Tours4Fun and the tour guide Richard! Thank you for taking the time to share your experience. We welcome you to book with us again in the future. -Tours4Fun Team

    Verified purchase

    Reviewed Jan. 31, 2015

    Purchasing online from Tours4Fun was good. The Washington, D.C. bus tour was a good one-day tour as it visited all the landmarks in D.C. Overall, the experience was good.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Sophie. We appreciate the time you spent to share your experience with tours4fun. We are happy to hear that you enjoyed your trip and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Jan. 30, 2015

    Last time I availed Tours4Fun was when I went to the East Coast. This time, I'm actually using this once again because overall, it was good experience for me.

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    Tours4Fun
    Response from Tours4Fun

    Amitava, thank you for your feedback regarding your booking with tours4fun and overall satisfaction. We look forward to assisting you with your travel needs in the future. -Tours4Fun Team.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 29, 2015

    We bought our tour online from Tours4Fun. When we were in New York and wanted to go there, we went to the wrong place and were way too late for the tour and they gave us a tour for the night stay. That was really nice of them. We were running around in New York and searching for the address and thought you can get off the boat and go around in the island but that wasn't the case. Everyone was just on the boat and see the statue from far away. It would be better if you can go around and check the island and go on the statue. This tour wasn't really like the tour we thought we might have so we got a little bit disappointed.

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    Response from Tours4Fun

    Thank you for your feedback Anja. Per the information on your tour's page under the "Summary of the Day" it is stated that you booked a Harbor Cruise and does not state you will enter the inside of the Statue of Liberty, our apologies for any confusion. However we are pleased that you were able to make the tour and we hope to assist you in your travel planning in the near future. -Tours4fun Team.

    Factual basis uncertain
    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed Jan. 27, 2015

    I was actually looking into something else in the internet and Tours4Fun came up. Overall, our booking with Tours4Fun was excellent. Absolutely no problem, very quick and professional. I had to read a lot to decide which tour is good on reviews because I had time, like what is covered in the helicopter tour, the airplane tour and how they differ. But a simple thing could have been clearer differentiators, the kind of information, in one chart would have been helpful. Other than that, it was a great experience.

    The Grand Canyon is a beautiful place. The helicopter ride was very expensive and that is one big concern so we went by plane and it was good. The plane ride was smooth. Pictures came out well. We actually were asked to be picked up in a hotel and they asked us to go to Green Valley Ranch in Las Vegas which is a big casino with multiple entrances. There are 20 to 30 entrances in the three-mile stretch. You enter into a ranch and you have no clue where the main entrance is.We went to the South entrance instead of the main entrance. "Who do I talk to?" I go and ask them, they were like, "Hey, that is an entrance." Because nobody is there in the lobby. I was lost.

    I called them and they said, "Okay, you have 10 more minutes and I will relay the message to the cab driver." The cab driver went to the main entrance, not the South entrance. The cab driver was amazing and went the extra mile to hunt us down, the whole family who are waiting at the South entrance. That I appreciate. Maybe things can be streamlined a little bit at the start, something like a bright spot at the entrance where the lion is there. The cab driver was very nice and took us and after that, it was a smooth ride. People were polite and nice. We bought more than what we wanted at that boutique and blew up all the money. Everything was great!

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    Response from Tours4Fun

    Thank you, Durgesh. We appreciate the time you spent to share your experience with tours4fun. We are happy to hear that you enjoyed your trip and that the customer service was satisfactory. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Jan. 26, 2015

    I really liked this tour. I wish we had a little bit more time in Philadelphia to see some stuff. The Niagara falls was amazing and perfect. Our tour guide was super nice.

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    Response from Tours4Fun

    Dear Denise, thank you for taking the time to share your positive feedback. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

    Verified purchase
    Customer ServicePriceOnline & AppStaff

    Reviewed Jan. 26, 2015

    A friend has taken one of Tours4Fun's tours before. I chose them over other travel sites because the price was competitive and they had a very detailed introduction of the tours. The site is easy and very straightforward. I asked a question for the customer service in the Q&A section and they responded in two days which was okay.

    I had a very good experience with several tours I took just a few days ago. I took advantage of the Rewards4Fun program. It’s very convenient. I used my points to get some discounts for the tour that I booked. The one I took most recently was the tour for the Oak Alley Plantation near New Orleans. It was pretty nice and the driver and tour guide was very friendly and very knowledgeable about the area. Tours4Fun is very convenient, comfortable, and very nice overall.

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    Tours4Fun
    Response from Tours4Fun

    Thank you for your feedback Yingchen! We genuinely appreciate it and we’re glad to hear that you’re happy with your purchase and overall tour experience. Please feel welcomed to visit us again in the future so that we may assist you with your travel needs -- Tours4Fun Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 24, 2015

    Whatever questions I had, the Tours4Fun agent was able to answer, and whatever purchases I had to make was a pretty smooth affair. I was able to book the tickets and whatever I needed for the San Diego tour. The tour was nice and the whole experience was pleasurable. I hope they keep up the good work.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Rohit. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your tour as well as the customer service experience and we will continue to provide excellent service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Punctuality & Speed

    Reviewed Jan. 23, 2015

    Good tour guide. Waste too much time on breakfast. I left my hotel at 6:10 but didn't leave LV until 9:30. If we can have WiFi on every bus that could better. Great spot.

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    Response from Tours4Fun
    Dear Shangyi,

    Thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing a pleasant experience and exciting tours/travel activities at the best possible price for each of our valued customers. The time allotted for a meal stop is arranged by the tour guide, however we appreciate your thoughts. We will also pass your recommendation of wifi on the bus to our local office. Thank you- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Jan. 21, 2015

    Everything on The trip was awesome!! The personnel was courteous and amicable! Everything was very organized!! I definitely will recommend it to all my friends!!

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    Response from Tours4Fun

    Thank you for your feedback, Mayra! We genuinely appreciate it and we’re glad to hear that you’re happy with your purchase. -- Tours4Fun Team

    Verified purchase
    Customer ServicePunctuality & SpeedEase of Use

    Reviewed Jan. 20, 2015

    It was easy to navigate the Tours4Fun website and find available tours. Customer service responds very quickly to email. I went on the Everglades Airboat Adventure Tour and it was enjoyable. I plan on using them again for booking my next trip.

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    Tours4Fun
    Response from Tours4Fun

    Yingjie, We're delighted to hear your experience with Tours4Fun was enjoyable! Thank you for taking the time to share your positive feedback. Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

    Verified purchase
    Customer Service

    Reviewed Jan. 18, 2015

    I found Tours4Fun through internet research. The site and customer service is good because I had some problems but they called me and contacted me several times and finally, I can do my trip. The Grand Canyon tour was good and I may use Tours4Fun to book my next trip.

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    Response from Tours4Fun

    Thank you for your feedback, Jihyun! We genuinely appreciate it and we are glad to hear that you enjoyed the tour. -- Tours4Fun Team

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 17, 2015

    Tours4Fun is a good tour. Customer service and everything is good. All the things are transparent and pretty well-organized. The only thing which I didn’t like is they are asking for all the guide and travel charges compulsory for each and every member. Even for kids, they are charging per member. Also, I was not part of the Grand Canyon tour so I should not give money for those days. The guide service should be complimentary so it would be some people are required, some people are not required. So it’s unnecessarily added on top of the tour package. But services are certainly fine. The quality of hotels we are boarding is the very best. The on-time service is perfect, too. So overall, I agree with my experience and I was happy with Tours4Fun.

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    Response from Tours4Fun

    Dear Maitray, Thank you for taking the time to share your feedback. Tours4Fun is dedicated to providing a pleasant experience and exciting tours/travel activities at the best possible price for each of our valued customers. Regarding the service fee (Gratuity) for the driver and tour guide: Tour guides and drivers rely upon the service fees charged on the tour to supplement their income. The wages of tour guides and drivers are determined factoring in that they will receive service fees to augment their earnings, However we appreciate your thoughts and are pleased that you were satisfied overall with your experience. Thank you- Tours4Fun Team

    Verified purchase

    Reviewed Jan. 16, 2015

    Tours4Fun is very good.

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    Tours4Fun
    Response from Tours4Fun

    We’re delighted to read your feedback about Tours4Fun Fioren. Thank you for taking time to share your comment. We aim to provide the best value tour for each customer! -- Tours4Fun Team

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Jan. 14, 2015

    My sister that lives in New York informed me about Tours4Fun so I searched the internet and found it. I came back to the site to get whatever package and found that it's very cheap so we got the Tours4Fun. They made the reservations and sent us all the information. It was so easy wherever we were going because we already had tickets printed out - we didn't have to stand in the big line. It was very good and the tour guide was also very good. If we went early, more fun would have been there. Anybody comes across me that are planning to do Los Angeles, I told them to do like this.

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    Tours4Fun
    Response from Tours4Fun

    Dear Usha, We're delighted to hear your experience with Tours4Fun was satisfactory! Tours4Fun is dedicated to providing easy online purchasing experience and exciting tours/travel activities at the best possible price for each of our valued customers. - Tours4Fun Team

    Verified purchase
    Customer ServiceCoverageStaff

    Reviewed Jan. 13, 2015

    Purchasing from Tours4Fun online was pretty easy to do, no problem. I did have some trouble when I was getting the passes. It took some time for the customer service team to search it up but overall, the experience was great. It was easy and was bigger than what the pass regularly covers. I'd recommend it.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Ray. We appreciate the time you spent to share your feedback and will continue to improve our service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Jan. 12, 2015

    It was my first trip with Tours4Fun. The tour to the Grand Canyon was very good. The lunch provided was really good and the tour guide was really nice. He really knew about the trip and the places that we visited. One thing is there is no Wi-Fi in the bus, but it's okay. If I have opportunity, I will use Tours4fun to book my next trip. I recommended it for my friends and they decided to go on the next trip with Tours4Fun.

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    Tours4Fun
    Response from Tours4Fun

    We’re delighted to read your feedback about Tours4Fun. Thank you for taking time to share your feedback with us Natasha. We aim to provide the best value tour for each customer! We will share your recommendation for WiFi capability on the motor coaches! -- Tours4Fun Team

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 10, 2015

    Purchasing from Tours4Fun online was a good experience. The customer service staff were nice and straightforward. The tour guide was very helpful, nice, and attentive to everybody on the trip. I'm earning points for the Tours4Fun Rewards4Fun program but haven't had the time to use it just yet.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Hector. We appreciate your feedback and are happy to hear that you enjoyed your booking experience and the tour guide's service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Jan. 8, 2015

    I just booked the Disneyland tickets. I was satisfied with my experience with Tours4Fun.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Umadevi. We appreciate you sharing your feedback regarding the theme park ticket purchase through our company. We look forward to assisting you again with your travels in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Jan. 6, 2015

    I did two tours with Tours4Fun - one was in Grand Canyon and another one in Los Angeles. The first one in the Grand Canyon, it was from Las Vegas. I think it's too short because we were in the bus for 12 hours and yet 1 hour tour in Grand Canyon. So I don't like that and really disappointed with the tour. I was also disappointed in Los Angeles because we didn't stop in Beverly Hills and Sta. Monica Beach. We stayed in the Walk of Fame for 20 minutes, and the driver went to Mexico town. That's okay but I don't want to see that in Los Angeles. So in the middle of the tour, I took off from the bus and I made my own tour because I just have one day to see the city. My tour was $65 and I think it was horrible. I was very upset with the company.

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    Response from Tours4Fun

    Dear Reyes,

    We sincerely apologize about your experience with your recent trip and appreciate your feedback. Please feel free to email us at service@tours4fun with your reservation number and case ID#901400 so that our customer service department can look into this issue for you. Thank you, Tours4Fun.

    No response received
    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 4, 2015

    I wasn't sure if she's directly related to Tours4Fun but the lady we had to redeem our tickets from before we joined the trip in Washington D.C., was very disappointing because she was very rude. The ticket that I printed out was not very good and I only have a simple phone. She wanted to know if the trip was really for Washington for 9 hours. There was another customer who offered to lend me her iPhone. That was just a very sad experience for me, but overall the trip, that 9-hour trip, was really very pleasant, and I told myself if my other relatives from the Philippines would come, I would still bring them to that 9-hour bus tour. It's a very nice trip.

    I've been to Washington many times and I was able to compare, because last time when my relatives came, we joined the Cap on, Hat off and I thought that it starts a big loss. With Tours4Fun, it was a guided tour. The driver was really very knowledgeable. He knew we had to go to the Library of Congress. He told us what to see, what to expect, what to see more. He was really very nice, I enjoyed every minute of it. Even the White House, we had to see only the back, I saw Washington DC in that 9-hour trip, basically everything that needs to be seen, and it was a very beautiful experience. I look forward to the trip to Mount Rushmore and Yellowstone this coming March or April. I have invited my two sisters and a nephew for spring break. I've been telling my friends that the next time we tour, we'd be joining Tours4Fun.

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    Response from Tours4Fun

    Thank you, Leonicita. We appreciate the time you spent to share your feedback including the information regarding the woman who received your printed ticket. This was not an employee of tours4fun but rather the local office you took your tour with. Information like this will allow us to inform the appropriate parties so that they may improve. We are happy to hear that you enjoyed your trip overall and will continue to provide excellent service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Ease of Use

    Reviewed Jan. 2, 2015

    From the online purchase to the Los Angeles trip... it was all good. The site was easy to navigate.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Muhammed. We appreciate the time you spent to share your feedback. We are happy to hear that you enjoyed your trip and we will continue to provide excellent service. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Staff

    Reviewed Dec. 31, 2014

    I heard about Tours4Fun through a colleague. My most recent trip to Los Angeles was good. The driver was very informative and kept on telling us about the historical importance of every place. We had fun.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Jagruti. We appreciate the time you spent to share your experience with the tour you took. We are truly happy to hear that you enjoyed your trip and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 23, 2014

    We've just completed two tours, one 3 days from LA round California and one from LA to Las Vegas and Grand Canyon. Both times we were with Asia-America tour company. The first, no complaints except the pickup from the airport was not there to meet us and we had to make a panicked call to the company to remind the representative we were waiting at LAX! The second tour was much more problematic. Without being informed, we discovered that one of the night's accommodation was switched from Las Vegas to a remote, very basic Indian reservation-ranch close to the Grand Canyon. There was nothing to do, or even TV!!! Why weren't we told? We'd planned to see a show that night in Vegas! On returning to LA, the transportation back to the hotel was a shambles and we had to wait almost 2 hours!!! We were most unhappy with this apparent disregard for customer service from Asia-America company. Come on, guys, sharpen up your act! These dramas spoiled an otherwise enjoyable trip.

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    Tours4Fun
    Response from Tours4Fun

    Dear Diane Feldman,

    Thank you for the feedback Diane. We sent you a response on 1/2 once we received your email to our service@tours4fun.com email regarding the matter you reported.

    We will also send another follow-up email and if you have any questions, our customer service is happy to assist you.

    Resolved outside ConsumerAffairs
    Verified purchase
    Price

    Reviewed Dec. 18, 2014

    My experience with Tours4Fun is really good. I have tried many tours and all of them were good. I had heard about them from one of my colleagues. Navigating the site is easy and the price is competitive. I contacted them once before my Florida trip. I had to update my flight details and they helped me, so it was good. I never had any issues.

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    Tours4Fun
    Response from Tours4Fun

    Thank you, Premjit. We appreciate the time you spent to share your feedback with the tour you took as well as the booking process with tours4fun. We are truly happy to hear that you enjoyed your trip and we look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Dec. 17, 2014

    1 Day Tour to Hoover Dam and to the South Rim Of the Grand Canyon - It was the Highlight of our Las Vegas Trip. The one day trip was well-organized and very informative. We would recommend this trip to any of our friends.

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    Verified purchase

    Reviewed Dec. 17, 2014

    I heard about Tours4Fun through the internet. Purchasing online was good. I never had a problem. I tell a lot of my friends to join the Tour4Fun. It is excellent.

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    Tours4Fun
    Response from Tours4Fun

    Thank you Kanda. We were happy to learn you enjoyed booking with tours4fun and appreciate the time you took to provide your feedback. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase

    Reviewed Dec. 16, 2014

    I was a first time user and a bit weary of spending so much money in one place. All those worries washed away when I went into their office and collected my 8 tickets to Disneyland without a hitch. I'm from Oregon and was looking for a convenient and cheaper than normal rate in for the park. The discount received through Tours4Fun was so worth doing business with them and will definitely do it again, and have recommended family and friends to do the same.

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    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Dec. 15, 2014

    I was looking for tours online and saw Tours4Fun. It was easy to purchase online. In a few minutes I had the trip booked. I did make two calls to customer service: one in Vegas and another one in New York and they were friendly. Recently I had a helicopter trip that I took from Vegas to the Grand Canyon and a tour to the Niagara Falls that I took from New York. I liked it. Both trips were great. The customer service people were amazing and tourist guides were great. I will take more tours with them. My family and I had a very good time.

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    Tours4Fun
    Response from Tours4Fun

    Thank you Katty. We were pleased to learn you enjoyed your tour and that booking experience with tours4fun was satisfactory. We strive to provide an easy booking experience as it is our goal to ensure a smooth process! The Grand Canyon and Niagara Falls are very popular places to visit. We look forward to assisting you again with your travel planning in the future. -- Tours4Fun Team

    Verified purchase
    Price

    Reviewed Dec. 14, 2014

    Tours for fun is very reliable and recommendable. They offer the fastest and bestest price for tickets and family packages. Definitely would buy again here. Thumbs up!

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    Tours4Fun Company Information

    Company Name:
    Tours4Fun
    Company Type:
    Private
    Address:
    24 West Saint Joseph Street
    City:
    Arcadia
    State/Province:
    CA
    Postal Code:
    91007
    Country:
    United States
    Fax:
    626-552-3713
    Website:
    www.tours4fun.com