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At Timeshares By Owner, we are proud to offer an extensive database to help you find the Timeshare Vacation Property of your dreams. Timeshares By Owner is not a timeshare resales broker, so you pay no commission when you purchase or rent your Timeshare Vacation Property. Our professional staff is totally committed to the success of our program! Put one of them to work for you and sell your timeshare quickly!
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Like most elderly owners the time had come in our lives to let go of our timeshare due to health and medical reasons. So when Timeshare by Owner approached us about selling, we thought it would be the logical thing to do. They talked a good game and I was completely taken in by the southern charm of my sales lady. The asking upfront cost was more than I could afford but by the end of the pitch we had reached an agreeable amount. Based on her pitch, we should sell quickly because of the low amount I was asking. However, after 7 months...nothing. No offers. At that point I decided that I had been scammed.
But they are not done with me yet. I get another call offering me an opportunity to enroll in the "Elite" program which I qualified for. After the sales lady went on with her very well rehearsed pitch I asked what was the additional cost for this service. You guessed it, an additional $1400. I told her I was not going to invest any more money. I explained that we were on a fixed income with a lot of medical expense and I just could not afford any more. She was very persistent. The conversation did not end well. My advice...don't fall for this scam!
Signed with them 4/30/2019. Cynthia said I would be getting offers faster than I could imagine. If they couldn't rent before my week I would get a "free" cruise. They didn't, I didn't. Within months I was asked for more money. I said I was a lung cancer patient with no more to waste on them. They keep pressure on for at least a week.
Fast forward to FEB/March 2020. More calls from Dave saying I owed another payment and that I had an offer of 15000, I said, "Sell it." He said I need $1500 for marketing. They sent 2 ridiculous rental options (Not in my resort or occupancy limits). He says he guarantees money back. I said, "You already took me. Go away." Took a week to go away. Then last night, April 29, 2020 he calls again and asked, "What do I have to do to make this happen." I said, "Sell it and take the 1500 out of the proceeds." You know THEY WON'T DO THAT. I left it with, YOU will not get any more money from me. Go away. PEOPLE. DON'T EVEN THINK ABOUT IT. Run from these fraudsters.
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I received a call from HGVC owners center, Michelle is who I specifically spoke to. When I asked what I thought was a realistic legitimate question, she laughed at me. HOW INSULTING! She does not deserve to be talking to people who have spent an abundant amount of money to purchase time share with the company that pays her salary. In addition to her rude reaction, HGVC has become more and more of a ripoff. There is never availability when you want it, they make you jump through hoops to get a reservation, and then they cancel it without an offer to reschedule anything. That company has become too big for what they offer. They are very expensive for what you get in return. I would not recommend HGVC to anyone that is thinking of a timeshare. Keep shopping before you sign on the dotted line.
This company makes all kinds of promises it never delivers on. They use a low amount to lure you in, and once they have you, do nothing. Then they get you to pay more money with promises of how much you will get. Nothing. I have received literally one rental offer from them that I could actually do. After spending over $3,000 with them. I have been passed around from one person to another in their company and all they ever do is try to get even more money out of me. This company is AWFUL. Steer clear!!
After contacting Marriott about any buyback program, I was told they do not buy back times shares even though the contract says they do. They said they would however let me give it up and walk away with nothing. Somehow, I got in contact with Timeshares by Owner. First mistake. They promised me the moon and then some. That was last July 2019.
In October 2019 they came back wanting more money for their “Autumn Showcase”. Second mistake. In November 2019 they wanted still more money. I am embarrassed to say how much they have taken me for. To date I have received one rental offer which did not pan out. Every couple of months someone calls asking if I have had any offers. Why are you asking me? I thought that was what I was paying you for. Last Thursday they call to chit chat. They are going to do some checking and will call me back in 5 minutes. Two and a half hours later they finally call back. Of course, I am not there, and they won’t talk with my wife. Says they will call on Friday. Next morning, they do call and want to know if I am going to be around. I say yes and am told they will call me right back. Haven’t heard from them since. Don’t be a sucker. Run don’t walk away from these people.
Have been contacted by Tom of their office since November 2018; promising to get top dollar to rent our condo in West Palm Beach. Have been toying with idea, but since we own free and clear there is no hurry to do so. Finally to take the bait, got price reduced substantially to under $400 to be a "lifetime" client. Was going to enroll today, and it went downhill from there.
Was asked for my card; which I declined with no documentation or paperwork. Tom assured me he was honest and would lose his job if he wasn't; told him I was sure he was but I would not be giving my card information to him without documents. Claimed they could not generate documents without having card information; told him that was problematic for me. He put his "boss" on the line, and it really deteriorated! Boss tries to shame me by basically saying Tom has been messing around with me long enough, I've had plenty of time to make a decision, didn't I see literature they sent me? I told him the slick flyers did not give ME any guarantees!
Then he said, "here's the bottom line: you've talked with Tom long enough". Told him my bottom line was I would not be providing my card and prepaying for anything without 1) documentation, and 2) my husband's approval. He said "you're not going to make demands to me on my company" and hung up. Huh? What?? Are you kidding? Is this the customer service one could expect in the future? No thank you! I will not be questioned or belittled because I insist on accountability! Wish I had checked this site sooner to save myself time and irritation!
I was first contacted about how many sales they have and how sure they were in getting my vacation ownership sold that I simply wasn't using. Then you follow up, no action has been done per the contract. I asked for them to show me proof my ad was actually online, I took screenshots and nothing was there after paying their fee. I was subsequently reached out by the SAME company, apparently another 'branch' and they do not communicate with each other. Same pitch. The third time someone called from 'corporate' office after multiple written emails and they ASKED for another fee to sell once again. I don't think this company actually markets ANYTHING. I would tell everyone to not waste your time on this, or if you do pick up, ask the sales associate what kind of benefits they receive that would make them want to work for a scam company. If anyone has already started a formal complaint, I will happily support with my experience and documentation.
This is the most blatant SCAM system I've ever had the displeasure of dealing with. After their sales pitch of how great they are and how they will sell your timeshare in no time at all, they come back after a few months of inactivity and try to get more money from you. They try to get you to upgrade to their "Elite" status where they can do more to sell your property. They are Rude!!! The use profanity! They are the most scandalous company I've ever dealt with. How are they even allowed to remain in business.
My husband and I had been trying to sell our timeshare and had been burnt by another company making false promises about results. When we received the call from this company we were reluctant at first because of our prior experience of laying out 1000. and having gotten no results. Well needless to say, we were convinced by one of the slick representatives that our timeshare in Key West would be very easy to sell and that we should put money upfront so they could get the process going. They talk a really good game and are VERY persistent, making repeated calls until you respond.
When we called to ask if anyone had inquired about our timeshare, we were told to lower the price to 4,000. from 10,000. which was their initial suggestion. Needless to say, we've heard nothing from them in months except for a recent call from one of the reps telling us that for additional money they could list it in their publication instead of solely on the internet. Now why would anyone fall for this line?! My husband promptly told them they were scammers like all the rest and they weren't getting another dime out of us. I cannot believe that this company is still allowed to operate with SCAM written all over it. At this point I will take my business to a certified attorney and go through the proper channels (although more expensive) to sell my timeshare. So my parting words to anyone considering using this company - DON'T!!! It's a total SCAM!!! **
This company may help some people, but I have received no offers and have been treated with much rudeness and unprofessionalism. I've had 4 different salespersons try and get results. They interrupt me almost every sentence I speak, and that is no exaggeration. Therefore, they do not care what I have to say, and I'm not cursing them or being ugly. They interrupt me more than any business I've ever dealt with.
Not one offer has come my way, although one of the 4 salespersons mentioned that I had received a couple of offers. She was mistaken or was she? They may have received a bite, but I never have. The wrong photo was used once, but they alleged that I must have looked at the wrong ad. I began asking for a refund many months ago, and I have stated I am not putting out any more money on this. Yet, they ask for more money to help bring about results. And now, it's well past the time-frame for any refund. I have been open to their ideas and solutions about lowering the prices. We've already lowered the prices at least twice. Still, no activity. And my timeshare is the newest and most modern timeshare being built in Branson.
Many things don't add up. I should have known from the beginning when there were mistakes and grammatical errors in the 'contract' or document emailed to me when I first joined. So, yesterday, I leave a voice mail that I do not want a call from an associate. Rather, I'd like a call from a supervisor or owner. I just received it, and she interrupted me as much as the other salespersons that have taken the time to have a conversation (ha) with me.
I believed (wrongly) that the "higher up," or supervisor would want to know of the things that have happened or not happened that put them in a negative light. But she basically defended her employees, not caring what I was saying. She referred to my comments about past events, some of which I have stated above, as "ramblings". When she was done rambling herself about a 'solution' I calmly and softly pointed out that part of my frustration is how she referred to my comments as "ramblings". She offered no apology or seemed the slightest bit regretful. At least they only got $500 from me instead of $1000. STAY AWAY!
Timeshares By Owner Company Information
- Company Name:
- Timeshares By Owner
- Company Type:
- Year Founded:
- 8810 Commodity Circle
- Postal Code:
- United States
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