Global Work & Travel Reviews

Was amazing, Alex is amazing and very enthusiastic. Very much enjoyed my experience talking to her about the trip and looking forward to possibly traveling with her in June! I'm really looking forward to the excursion by camel and just getting to know the local community and the markets in India.

Jordan has been amazing at making me excited to get to Australia!

My travel expert gave me the most positive outlook on my future trip and made me take the jump!!! I'm too excited!

It's been great. Very informative and knows a lot. He has been around the world and is very enthused about the program.

Friendly and very informative, Karly was great help!

Very helpful and friendly. :)

Josh was very friendly, passionate and excited to help me in every way possible to get myself started on an amazing internship to New Zealand/Australia. He was able to answer every one of my questions and if he didn't know, he was more than willing to find out and get back to me. I rescheduled with him several times and he was very understanding every time. I felt that he had the best interest to get me to accomplish my dream goals in the start of my career.

It was an easy and fun experience. I am excited to start my new life as an English teacher overseas. I really look forward to teaching my knowledge to other cultures!

All your people are really nice. I've had a phone call off 2 people now and they are really easy to chat with and they always have something to say good. They are always polite. They say, "Have a good day" and "How's your day going" and you can just feel like you can talk to them for hours on how nice they are. These people are the nicest I've ever talked to!

Fantastic service and people! Great attitude and any questions/queries answered with no problems at all! Excited to discover a whole new life!

Work and travel experts have explained everything well and very clearly. Time to pack your bag and just go for it.

The travel person I got was great and explained everything I needed to know.

Jacob was my first contact. I can't even begin to explain how helpful and genuine he was, just straight up a top guy!

Aileen was great. It was really helpful for me to find out everything that I needed to get out to oz.

The enthusiasm about traveling abroad was great, really made me want to just go ahead and do it.

Friendly, polite.

Very friendly and easy to talk to. Supplied me with heaps of information and guided me through the different steps clearly. Knowing that I will have access to support around the clock while on my travels is great and provides me with complete peace of mind. I can't wait to go and start my adventure! (:

Happy and cheerful and understanding. Last minute decision to travel and volunteer, and the staff was very happy to meet my needs the best they could.

So friendly, made me so excited and take the best leap of my life. I couldn't do this on my own without your help and support.

The application process was very thorough. The questions asked were rather thought provoking and really made me think about why I wanted to be a youth ambassador and where I wanted to go from there. The only complaint, which is rather minimal, is that the question disappears as you type so if you lose your train of thought, you have to start again. But nevertheless, it's been all good so far.

Global Work & travel Co were helpful in getting me on my journey to England to become a nanny. They were informative from the very beginning. Helping me along the way to get everything ready for my journey. The girls I worked with were very helpful in fulfilling my wishes. I am very thankful to everyone that helped me to accomplish my dream.

I'm loving Australia so much!

The booking was very simple and straightforward, and the Work & Travel Expert was very helpful and friendly. The most exciting part was being able to plan a trip which would be extremely fun and exciting.

On the phone staff are very friendly & will get you excited & will lock you into a sale then & there! Very wolf of Wall Street, so be careful as they will send you off to completely different locations in the middle of nowhere close to where you planned to go! & random jobs you didn't really ask for! I met a ton of other people who used the company & everyone of them regretted it & all found work themselves! Best advice - save your money, use the internet, plan what you wanna do where you wanna go & just do it yourself! The good reviews on here are just skint backpackers trying to get free stuff! Do not get sucked into it!!!

Expert was great and has me very excited about my trip.

The security of going overseas.

Customer service was wonderful.

Alex was great! She really got me pumped for my trip and was super helpful.

It was fantastic. Very detailed and I look forward to the pub crawl.

How efficient and professional the process was.

Good.

It was a really good experience and they answered all my questions and were really helpful.

Chloe was very thorough and answered all my questions. She made everything easy for me to understand.

Getting to travel, helping the dogs and elephants, getting to help make the world a better place even in just a small way.

This is great.

I feel like I have known Jordan and Aria forever. They are so much fun, full of so much energy. Easy to talk to and very informative. Do hope I get the chance to meet them both face to face one day. Fantastic team!!!

I have always had an adventurous soul and a heart filled with wanderlust, yet I have doubted myself in being able to do something like this. Talking to my travel expert has changed my perspective and amplified my enthusiasm!! She has a genuine interest in changing my life and others. I couldn't be happier and more excited!!! Thank you. (:

Found them to want to sell something as they are trying to but not overly pushy as I asked 3 times for call back and they happily obliged. Answered all questions satisfactory even with answers you may not always want to hear.

The booking service was fantastic. The way she put across the trip was perfect and it's got me really excited to go.

Great experience.

I've always wanted a safe and easy way of traveling abroad. This company makes it possible for me to do so.

The experience that I had was amazing. The friendly people that got in contact with me were very helpful and outlined the main things that I needed such as the cost of the visa and all the other things this included. Overall I would recommend this to young people wanting to travel for little cost.

This company has been so helpful and straightforward.

This company has come across amazing and made this experience easier and more straightforward for me to plan.

Very easy to do!!

Explained everything clearly and made booking a lot easier. Great stuff!!!

My booking experience was awesome. Everyone was really friendly that I got to talk to. Benni was great at putting it all together for myself and answering all my questions along with Corey who helped me when Benni was finishing up with another client. My most exciting moment was when it hit me that this is really happening and I cannot wait.

Was really helpful and took stress off my shoulders. The information made this experience more exciting

Really straightforward, all info I needed was given. Great Service!

You were very helpful! And are helping me get the job I want.

Great. :)

Good service.

Very good and friendly.

All questions answered, very nice. :)

Great service, thanks.

Tom was absolutely fantastic. Could relate to everything he talked about and just a top bloke! Made my decision very easy! He was awesome.

Sweet.

Experience has been great. Very good service, easy to contact. Excited for this trip as I love animals, really keen to travel and experience different cultures, experience out of town travel. Be safe, secure and have fun! :)

Very excited to meet you new people and for the adventure. Everyone has been very helpful.

I'm from the United Kingdom and I traveled to Canada. I was on the Working Holiday program then. My working week was Tuesday to Saturday. It was easy as I would hike and go canoeing. I love outdoorsy stuff. My interaction with The Global Work & Travel team was amazing. They were an excellent team and they were more than helpful with everything.

Best accent ever! :) Very helpful in explaining the details and reassuring not to worry about money, it'll all be worth it.

She was wonderful and I couldn't ask for a better person to talk to.

What most excited me about you is how well organized everything is and how easy everything is. I will have continuous support with a travel expert and that to me is essential. The program is designed to maximize your time abroad.

Carly is just awesome!!!

You're awesome!!

Staff are very friendly and easy to talk to, clear with information.

It was clear and simple, very welcoming and made the choice completely clear to me.

Very friendly and understanding! However, I did feel pushed into the payment which is something most people do not like to be pushed into! Overall, he was very nice.

Ryan was great, easy to understand and concise with the information!

Friendly, easy going, informative.

I am not in the matching with families stage of my au pair experience. I found my travel coordinator and everyone I speak with to be very knowledgeable and helpful. They also got back to me very quickly even though many are located all around the world. One thing I wasn't 100% pleased about was how long it took for them to review my profile and for it to be live on the website. I am now at the stage where I have to get my insurance and I have reviewed everything it covers and found it has great coverage including anything that could possibly go wrong while overseas. Overall I would recommend this company to a friend.

The crew at Global were fantastic. When I met up with them in London, I was stoked to get an extra gift - a trip around London on the double-decker bus. Loving it here in the UK and can't think about going home yet. The guys are efficient at replying back and helping you whenever you need.

My brother and I are looking to go to Australia. We were hoping to work holiday to offset cost. I'm using the money from a car crash where I was injured to pay. Deposit to hold my spot 695 - his spot 695. Then 1200 more each. Plus insurance, visas, getting there, and Australia 5000aud. You took advantage of someone who was trying to do nice thing for his brother and himself. Just starting to look. You jumped right on it. Can't afford, out 1390usd. Please anyone stay away.

Great expert. Had a laugh. Very smooth and easy.

I am excited to get the chance to work and travel at the same time.

The booking procedure has been really helpful in getting me more prepared and excited for my upcoming journey. It has put my parents at ease about the journey as well.

Very friendly and helpful. Jade squeezed me into the program at such late notice and I was very grateful and I am very excited to have this experience.

Good experience.

Jasmine was amazing to talk to! She answered all of my questions and was very lovely!

He was fantastic, making everything super easy and clear and really getting my holiday dream rolling. Truly phenomenal.

He is awesome!! Gold star!

Corey and Ben deserve a raise. They were super lovely and helpful.

Very helpful and informative about the working holiday.

Great experience. Was given all the info I needed which made it an easy decision to book. Most excited to head overseas and experience what Canada has to offer.

Great experience. Was given all the info I needed which made it an easy decision to book. Most excited to head overseas and experience what Canada has to offer.

It was quite simple.

My travel expert was great, explained everything to me, and was easy to understand and get along with. Excited to just get out to Canada in general.

Beau was super friendly and helpful getting me started!

I came from Australia and I travelled to Canada and The Global Work and Travel Co. have been amazing, although I still haven't found a job yet. One of the staff named Krissy who I was paired with did tell me not to travel yet here to Canada until I’ve had a job but I insisted I wanted to come here. I should've listened to her. But Krissy has been amazing. She has helped me through everything like getting my visa so it's been fantastic. She has been sending me heaps of links but it’s getting a bit hard. I found out that some of my friends are in Vancouver as well and were trying to work together on how we're going to get jobs and how long we’re going to stay. So, our plans have changed.

Didn't do much with this program. Don't even know what it is anymore. Low key I wonder what this is even for cause colossal key. I only came for this gift card feel me so where it at though? lol. But it would be cool to travel and work but you have to pay for your own expense. I want to work and get paid also the trip as well.

I was born and raised in Germany and traveled to England. I found the Working Holiday program the best value for what we could get for the money but it was the destination they offered I was more concerned about. We talked to Jen from The Global Work & Travel and she's looked after us from the point we departed in England until the point we arrived here in Vancouver, British Columbia. I now work as a restaurant supervisor in a resort here in the beautiful city of Kelowna, Okanagan. During my days-off, I go shopping and do a bit of hiking. We've got here the mountain slopes and the wineries, which is what Kelowna is well-known for. The experience with The Global Work & Travel has been very smooth.

I started the process with The Global Work and Travel. I haven't yet arrived where I will be staying and started working yet. So far my experience with the company sucks. I thought this company would make things easier for me not more stressful and difficult. Everything right from the start I've been told incorrect information and many things have not been done properly and I haven't even arrived yet! I would never recommend The Global Work and Travel to anyone, and it upsets me because I only read positive reviews but clearly only good reviews have been posted. I also had to deal with 5-6 people about my trip making communication difficult. I really hope things are different when I start my journey.

Everything has gone great and they really did a good job of personalizing my experience. Has been easy and very trustworthy!

I started planning my trip well in advance of my departure. Everyone was very helpful until payments and flights needed to be booked. I am from Canada and a lady from Australia was in charge of my flights. She called me at 2300 hrs. I was in bed. I was able to easily get a hold of her due to time change. She also was going to charge me over a 1000 dollars extra for my ticket. I saw a ticket for 1100 CAD she had a ticket prices for 2000 AUS. I finally got switched to a man in Vancouver after asking to be switched. I had to call the emergency hotline after my flight got cancelled and nobody answered the first and did get answer.

It was incredible to travel like this, because you get all the culture of the country you are visiting and suddenly you became something more than a simple tourist. I really enjoyed my time abroad and I'm so happy I chose this company to fulfill my dream.

I was looking into the programs, and sadly wasn't able to move forward, but the staff was really kind about everything. I recommend it to a friend and I am thinking that I will definitely come back to it in the future.

I chose the Costa Rica Superhero Volunteer programme in with Global Work and Travel, and it has been an incredible experience from start to finish. The representatives have all been enthusiastic, friendly and happy to help with any enquiries or questions. The ground team member here in Costa Rica has been great as well - giving me a tour of the area, recommending things to do and assisting me with initial language barriers. GWAT's organisation of the trip has made my first big trip across the world stress-free and well supported, so it's the perfect way for first-time travellers to have adventure and experience new things, with easy access to support along the way. I would definitely recommend the organisation to a friend, for great opportunities and excellent customer service.

I'd like to start by saying that this experience was nothing like I imagined it would be... It was far better than anything I could possibly with for in a million years. Not only did I get to help preserve and conserve the lives and habitat of hundred of Olive Ridley turtles, but I also learned so much precious information about the world I live in and the kind of life I want to lead. By connection with the community in the Ostional pueblo of Costa Rica, I enriched my soul and tasted a new flavor of life: it's called Pura Vida. The pure life: I was to live it fully and give it fully to all. The friendships I made down there are everlasting as they were with genuine people with similar goals and mindsets. We are avid explorers with altruistic intentions and a passion for life that is matched only by the few. If you wish to be an impetus for change, this is your project. Thank you GWAT for facilitating this once in a lifetime opportunity for me and many others.

I had put a deposit down to Au pair in the UK. I ultimately decided to find an actual job in the UK. My friend however is still going through you to Au pair. I wanted to transfer my $495 deposit to her but was unable to. They say it's guaranteed for 10 years but I'll be 38 and I'm not sure I will qualify for any of your trips at that age! I guess I just wish I was able to transfer that money. That's all!

The main purpose for me, choosing The Global Work & Travel Co. was traveling. I don't have an idea how could I come to a foreign country and travel around with nothing in my pockets but this program is just what I needed. Not only travel experience, but working on a wonderful job, receiving salary and practicing my language skills.

As you know have a travel experience prepaid with you and am beating depression now so thinking of this to do. Please email possibilities for Summer. Reason for one star is that we were alarmed you wouldn't reimburse balance for holiday as we immediately told you not the right time, and if you remember this caused huge stress in the family!!!! Obviously we resigned to the fact we would use this as investment for hopefully wonderful experience in the future. Can you recommend type of vacation to suit myself just having gone through severe depression and still vulnerable?

I've had 3 Coordinators since I've been working with this company and they have all been good. Chloe is my current one and she's helped out a lot. Kind and patient and I feel confident about going abroad.

Asked for a couple of hundred straight up. Have heard bad stories about ** like that. Would not trust you people with ten bucks.

I would like to start off by saying that Jen (based in Vancouver) was extremely helpful and transparent with me and she has provided a positive for this experience, guiding me extremely well. However, I believe the initial advertising of "unlimited job opportunities" is extremely misleading and the staff who promote the company when you call to inquire are very pushing almost to the point where you don't think you have a choice. I felt intimidated to hand over a deposit which was a real turn off.

The service on the phone and emailing you guys is so amazing, you're all friendly and you never run out of anything to say. You answer everything that we ask and you guys are so friendly like you always make sure we are laughing and we are smiling. You make everyone feel welcome into this new experience so by me you get like a lot more stars I can give.

My partner and I are only in the beginning stages of our planning leaving in just over a year to Canada. We are beyond excited and are incredibly grateful for everything The Global Work and Travel Co. has already done for us in such a small amount of time! We can't wait to see where our journey takes us!

When I arrived in Vancouver they had forgot about booking my free transport and booking me into the Hostel, but after I rang them they sorted it out for me immediately. So the only improvement I would say is that they need to make sure all their customers are accounted for. Also when I was planning my trip one of their staff was very pushy at trying to get me to pay.

Ryan was absolutely fantastic. Helped me thoroughly in deciding if it's right for me and spoke to me as a person and not just a customer. Couldn't fault the customer service at all and would recommend it to anyone who is even thinking about signing up.

All staff I have worked with at Global Work & Travel have been awesome. Loved working with you guys and after my Canadian trip I will be hoping to book a European trip for 2017. Have already recommended a friend to you and she has booked a trip also!

The support I have received from The Global Work & Travel Co. hasn't been the greatest. I have asked quite a few questions about basic things like making doctor’s appointments and asking about tax file numbers and my travel agent hasn't had any answers for me. I'm supposed to be able to message your company with any question I have 24/7 as per the 'perks' of this agency. But so far for the amount of fees I have paid it hasn't been that great. Another point, I believe there should be more discounts for trips and tours we take through your agency. Customers are paying a lot of money for your services when there are other agencies out there that will do the same job, or even better, for free. It's fairly frustrating to be in another country and not be receiving any help whatsoever. Even though I was guaranteed it.

I have recently signed up to become and au pair overseas and the staff I have been in contact with and talked to have been more than amazing in making me feel safe and overly excited to begin my travel wth GWTC.

I decided to go on a working holiday to Canada. The Global Work and Travel Co. has been AMAZING. Everything was easy and reasonably priced. The hardest part of my whole trip was deciding where in Canada I wanted to go.

Best experience ever!

Good experience, lots of outside voices heard.

Thanks to Eve at Global W&T, we had another successful hiring season. We greatly appreciate your friendly and efficient service, and always pre-screening right applicants. We always favor hiring large # of foreign workers (along with Canadians), due to nature of seasonal business and leading tourism industry here in Vancouver. Staff we hired from Global W&T are amazing, and we look forward to continue our partnership for many more years to come.

When searching for volunteer programs in Africa, I came across Global Work & Travel Co. Their website had glowing reviews from past clients and detailed the amazing opportunities that their programs provide. After making contact, the pressure began. I was given strict timeframes and pressured into committing otherwise I would miss out on this ‘once in a lifetime opportunity’. As soon as we had put down a deposit, the issues began. We were told that we could only use their travel department and that if we booked elsewhere that our included airport transfers would be void. We thought it would be best to keep everything with Global to avoid hassle, boy were we wrong. After initially booking us on a flight that arrived the day after our first program started, there just seemed to be so many issues with the flight department as well as their flights being grossly overpriced.

I used Global Work & Travel to help me set up my visa and bank account. Part of the program I was a part of was the on-boarding and orientation when I first got here in Canada. My personal agent is amazing. She does great work and is very good with communication. The rest of the team that I've met at the office has been cool. During my days off, I go hiking and do all the fun activities. At night, I go out and meet new people, make new friends and party with them. Otherwise, some of the weekends, I just work. It was an easy transition and Global has been supportive.

I'm from Australia and traveled to Canada through the Working Holiday program of The Global Work & Travel Co.. I wanted to travel and the only way was to work and travel to get money to be able to travel and see things. Currently, I'm in Invermere, which is a small town in British Columbia. I'm working at Copper Point Resort, and they provided accommodation which is like a hostel. So I go to work for eight hours then come back and hang out with everyone from the hostel and do things. I work five days a week and get two days off. Since participating in the program, I've had more confidence in myself because I'm on my own now. No one knows my background and the people here are so friendly and welcoming. The first time I met someone they're like, "Oh, come down to town with us or come do this."

We, a small Cottage court in Wasaga Beach, were on the search for a work and traveller. This was the first time we wanted to hire a W&T, so we had no real experience. I got in contact with Eve and she did such a great job. She helped and guided us through the whole process which I guess is not the normal service. Without her, we could not get it done. She was always responsive and have a great customer first mentality always willing to go the extra (s)mile for the customer. So the only thing I can say, if you look for support to hire a work and traveller or be a work and traveller, this is the right place for it! Thank you so much for the great support. :)

I went to The Global Work & Travel Co.'s website and I liked the package and the information they were giving. It seemed they were what I was looking for. I liked the fact that I just had to pay an upfront payment and they took all the information so the reservation was done for me. There's less hassle in trying to get things organized. They're very helpful. The rep got me all the information I need and if I needed it, I had access to support. They were always on email for me to contact them at any time and they helped me with travel insurance and flights. I had no problem. I got to know a lot of new people and I've gotten a new skill set from joining the program. Hopefully, I'll have more job opportunities in the future.

Global has been great, helping with job interviews, bank appointments, you name it. They helped me with finding a place to live, and the orientation when you arrive in the UK was great at answering my questions about moving to a different country. Would definitely recommend!

I traveled to Canada and the security while traveling with The Global Work & Travel Co.'s working holiday program interested me the most that I've gone with them. The program finds me a job and assists with Visas and getting settled when I get to the destination that I want. Their team members have been very helpful and nice to speak with. With this experience, I've gained a lot of friends and I've never explored the world. Going with The Global Work & Travel Co. was always nice.

I joined The Global Work & Travel Co.'s Working Holiday program and now I'm in Jasper, Alberta. They got in touch with my current employer who sent my CV to them. There was one male rep who tried to sell flights and I ended up sorting it on my end because I couldn't get in touch with them very much. Then there was a female rep who was quite helpful and sorted a lot of stuff on the Vancouver side, while another male rep sorted a lot of the original stuff at the end of the visa application. But overall, I haven't been too impressed with the company. I think it's a massive waste of money. I was promised maybe 100 pounds off my flight which I didn't get. I found cheaper flights myself. I was promised a cellphone setup when I got to Canada, the bones nearly already broken and they didn't do much like I did, myself. Although I believe the experience would definitely make me a better person, I am dissatisfied.

I am 19 years old and as many people my age I've got big dreams to strive for. My grandparents gave me a gift of $500 for my graduation present, which I then spent on what I thought was a trip of a lifetime. Turns out, it was nothing but a nightmare. From the start the friendly man on the phone pressured me into a trip which, at first, I didn't really want. After listening to him talk about all the wonderful things included for almost an hour, however, not to mention the beautiful pictures of the beaches he showed me over the internet, I then paid him a sum of $450 as a down payment for my trip with my best friend.

Whatever you do, please, please, PLEASE do not book a trip with this company!!! I was rushed into booking over the phone, I was EXPLICITLY told that my flight, assistance, and part of my stay would be included in the $1895 price for a Working Holiday in Australia. AFTER booking this trip and paying $695 deposit, which I was told is nonrefundable, I learned that my flight was NOT included in this price. I was lied to; a friend of mine went through the exact same thing, booked her trip, and found out we would each have to pay $1000-2000+ JUST for the flight.

It's been a good experience with The Global Work & Travel Co. I travelled to Banff, Canada for a working holiday. I just worked every day in housekeeping. Their staff were really good. They ring me when I got here and asked if I was okay, if I settled in, and if I made friends. They keep me up to date and still send me emails. Back when I was in Vancouver, they gave me a lot of things to do. I started going out exploring what I wouldn't really know to do on my own so they helped me. This experience with Global has made me quicker to travel and know what to do during my travels. Now, I'm meeting new friends and experiencing stuff.

I got a scholarship in my country of origin, Australia and I was looking to travel. There was a bit of paperwork involved, so I went through an agency to give me a hand with that. I went with The Global Work & Travel Co. and signed up with the working holiday program. They assisted me with the paperwork that I have to stay on my accommodation and job. The first person I talked to said that they could help me with finding work in my industry, sheet metal fabrication – what the scholarship was for. Once I’d signed up, they said they can’t help me with that. Other than that, the team members at The Global Work & Travel Co. were professional and helpful in assisting with any problems, know what's going on, and check to see how I’m traveling.

Do NOT and I repeat, do NOT purchase any products from this company until you have read the following: Putting aside their high-pressure sales tactics, I purchased a Canadian Working Holiday Visa Program ($1995) from these guys about 8 months ago, after I had paid they (GWTC) sent me an invoice for a one-way flight and travel insurance to the sum of $4200, to which I politely notified the girl 'Ashley' whom was setting up my program that I would source my own flights and insurance, and the response I got was that I HAD to buy everything through them.. After this email I ceased contact to focus on arranging everything myself.

I traveled from Australia to Canada. I got Global Work's most expensive program because I felt it was a safe option and I get everything with it. They found me job interviews, set me up with a Canadian phone, and I had a week of accommodation in Vancouver. Everything here is good and the place is incredible. It’s everything you would imagine it would be like country-wise.

I never usually leave reviews but I am so appalled by the behaviour of this company, that I would like to save other young people from fooling for any of their packages. The agents act extremely friendly and excited for you on your initial phone call (typical sales tactics). They go through details of how they are going to help you every step of the way, which is unfortunately a pack of lies. All this company actually want is your money. THEY DO NOT CARE ABOUT YOUR TRAVELS. Then when you try and contact them regarding your stress and worries, they completely switch from happy/excitable, to nasty. Once they have your money, they couldn't care less about you or your travels.

I was basically peer pressured into giving the down payment even though I didn't really feel comfortable paying the downpayment that early. Even then I decided I didn't want to do it after paying and filled out a cancellation paper but they declined me. I recently found myself jobless and I'm in debt to multiple different people trying to pay back my rent and after pressuring me to pay and disappearing for the last month and my phone bill came back with an extra 30 dollars from calling these guys since their number isn't toll-free of course. Trying to get my money back the next day and they didn't let. These guys are snakes and I'm on the verge of being homeless and they're telling me they're sorry!!! IF YOU'RE SORRY, GIVE ME MY MONEY BACK!!!!

I’m from Australia and I’ve travelled to Canada. I like the working places I arrived or come here to work. I’ve got a job in a hotel. I work five days a week and my collegians all told me it’s all pretty good. The Global Work and Travel Company's staff has always been there when I need to send a message. Even though when I ask stupid questions, they’re always happy to answer them so it’s good. They’re very supportive and helpful. I've experienced Canada pretty well and it's beautiful. The hikes are great , the views are fantastic - not much a flaw. I'm definitely enjoying travelling so the next few years will probably be a lot more of it. This is my first big travel and they’ve made it very easy for me and they gave me time to enjoy it. I’m not stressed, so I can see myself continuing to travel. I’ve already organized another program with them next year.

I'm from Australia and I traveled to Banff with The Global Work & Travel Co. I love the orientations I had with them. I was interested in travelling and I did a working holiday program. I go to work but then afterwards, I can get to check things out as if I'm on holiday so it's cool. I'm following and creating a different direction in my life which is exciting. And I'm experiencing a different environment.

From the moment of signing up with Global Work and Travel they have looked after everything and assisted in any way possible. Arriving in Canada they were so welcoming and made me feel like I was at home. They assisted me in every way possible to make my 2 years here the most AMAZING time ever. Working in Canada has been INCREDIBLE and I would definitely recommend Global to anyone who is wanting travel and work abroad! The staff at global are the loveliest and cannot wait to share the rest of my trip with them!! Thank you guys so much for the most amazing life changing trip and plenty more to come, couldn't have done it without you. :)

I’m from New Zealand originally but I came out of Australia and flew from Sidney to Vancouver. That’s where I had my meeting which was really nice. I participated in the working holiday program because of how helpful and easy Global Work & Travel made it. They made it so simple and everything was pretty much taken care of. I had help all the way through and they did great. I like that the program helped me get to where I am and that it’s pretty awesome. Now I’m living in Banff, doing work and having fun. Meeting friendly, happy people has also been very good. I’m working as a server at Buffalo Mountain Lodge, and it’s a good job for me. It's more upper class than what I’m used to which is good for my skills. I’ve done many things and I’ve got 23 months here to have a good time. And my visa’s been granted, so I don’t really think about that anymore.

I'm from Queensland, Australia, and I traveled to Saskatchewan, Canada with The Global Work & Travel Co. The program I took part in was described within their introduction guide the first day there, and they helped set us up with all the paperwork and gave us information on the areas we're going to. It was a speedy transaction. The team members at The Global Work & Travel Co. have been very professional, helpful and friendly. Any questions we've asked, they answered as best as they can. It was my first major trip out of Australia, so they've helped make everything go smoother and less stressful. I don't have to worry about anything. And it's good for somebody to help me with all that travel stuff. At the present stage, we got a farming job here, so once winter comes around, we'll be going through them for a winter position at one of the resorts.

When I first contacted Global they promised me a job opportunity in 5 days. I asked to be a waiter or some sort of hospitality because I have experience in that. When I arrived I went through an orientation in which they told me if my job opportunity failed I would be moved to the bottom of the list for finding a job. They said if a job for cleaning toilets arose I should take it. That is the first time they did me wrong because the salesman who sold me this package told me the opportunities were endless and completely lied to me about the reality of the situation. The job opportunity (which had nothing to do with hospitality) they set me up with did not hire and then they recommended another job which I did not want. Now I am in Australia working at a job I found by myself but with a lot less money than I had before I signed up with Global Work and Travel Co.

Despite some fairly unusual circumstances and a small hiccup at the beginning, the Global Work and Travel Co were helpful throughout my whole process. The UK team were amazing in finding a job fast and quickly, and were very friendly and helpful with anything I needed.

Global have been amazing from the very start of planning my working holiday! They've helped with flights, accommodation, insurance, and finding me a job just to name a few. They have made the process so much easier and keep in touch throughout the journey. I would recommend them to anyone wanting some support for their adventure!

I am from New Zealand and I traveled to Invermere in Canada. I went with a working traveling visa through Global Work & Travel. They put me in a place called Grand Resort as a server and bartender. When I was in New Zealand, I went through the costs and everything with them. They helped me through customs and in giving me information about the visa. I got put through to visa processing, booked my flights, came over and started working after staying at a hostel in Vancouver.

Getting on board with The Global Work & Travel Co. is a great way to lose a lot of money very quickly. I feel very cheated by this company. It's probably best to start from the beginning. When I expressed interest in a overseas working holiday, The Global Work and Travel Co. contacted me to provide information and eventually asked me to sign up for their assistance program which included help getting a visa, accommodation, a mobile telephone overseas, and finding work. When I said I wasn't sure, they told me that the cost of a visa was about to go up and that if I got in now, I would be saving myself money. When I said I still wasn't sure, they offered to lower the deposit sum for me.

To pick up your life and relocate to somewhere foreign is already a challenge in itself. It comes with a combination of excitement, fear and doubts. But for Global to handle it all for me? My fear & doubts were stripped away. I was hesitant to spend that extra money paying Global because I (like many fellow travellers) wanted to save as much as possible but I have no regrets. It is the best money I ever spent. Everything was handled for me. I came to the UK with a home, a job and the support of Global for the entirety of my stay. All the details with my Visa, transfers, bank accounts, UK sim were all taken care of for me. Plus a few little extras (Big Bus Tour Pass) so I could take advantage of my time in London before I moved on to work. I'm still at the start of my adventure but I have few worries anymore because Global takes that stress away. So don't think, just join the Global team. You will not regret, I sure don't.

Am currently going through GWTC which has been a great experience so far! Awesome people that I have spoken to that have really helped through particular questions and also the visa process. Reading some other reviews, people have felt pushed into their deposit - neither which myself or partner did - however when it came to paying the balance off, felt a little pressure. We were given $50 off my total balance and $100 off my partner's which is great, don't get me wrong, but as soon as she advised of what was left to pay, (no joke) about 3 seconds later we get asked have we decided. (Who decides that quickly?)

My fiance and myself came to the friendly providence of Quebec at the end of fall (being Australian that's September). Global Work and Travel were so helpful every step of the way, from the job location to giving us advice on the best bars to have a beer in Vancouver. Our first job location is Sutton, on a glamping resort which is camping for the fatter wallet citizens. We converse with about 100 different people every day, we maintain the hiking trails and look after the herd of Scottish highlander cattle.

I'm in the working holiday program of The Global Work & Travel Co and they've been pretty good. They set me up with a job at a hotel and organized everything for me.

Global Work and Travel have helped me tremendously through my experiences in Canada. The friendly support and help just made it much easier to travel from place to place. I have been meeting the most amazingly different people who will be in my life forever all thanks to Global. Also I've done things I'd never imagined I'd ever do, as in ice fishing, snowboarding, being out with friends and looking at amazing views, trying poutine for the first time and many other things. Go Global.

I went through the Global Work and Travel company for my trip to volunteer in Thailand for six weeks. At first they seemed like a great company, very informative. When it came to paying for my trip they were very pushy, but I thought nothing of it. I eventually paid for my trip and flights. I later found out they charged me double the price of the volunteer project and double the price of a round-trip flight to Thailand. They told me all the money was going to WFFT but half of it went to them! They took over three thousand dollars from me. They also tried to charge me $600 for 2 months of travel insurance when I only needed it for 6 weeks.

I put down deposit but changed my mind within an hour due to financial pressure. My credit card was charged straight away and was informed that this amount would not be refundable, which was never mentioned in our phone conversations. The conditions were never read out to me and the company just kept insisting on the terms and conditions were in the registration form which I felt I was hurried and pressured to finish without careful read.

I'm from Wales in the UK and I traveled to Canada through The Global Work & Travel Co. I was on their working holiday program where I worked in a hotel as a server. I was interested in the opportunity to travel and the company did pretty much for me. They did all the organizing and it was a bit easier. Their people have been really good to me. I went to see them in Vancouver at the orientation. They were all professional. They’re all travelers themselves most of the time so they know what I'm talking about and what I wanted to do. They always recommended the best places to go. They catered to individual needs. They helped me with everything and they responded. With The Global Work & Travel Co., I got out in the world, met new people, and learned new things. Now I'm a bit more confident and open to certain things. It's well worth it going with them. They’re there for you.

Upon first calling up Global Work and Travel, we were bombarded with pushy sales, who danced around our questions and kept asking for a deposit or we'd 'miss out'. We paid the deposit, as the sales person (Bronson) kept guaranteeing us about their great service and guaranteed internship placement. He promised we'd be given a call first thing in the morning, so we waited. Four days later, an hour before their office hours closed, they called back. I was at work, so I couldn't pick up. They didn't call back.

I first found out about Global Work and Travel whilst exploring the net for something to do in my spare time as well as working at the same time. Initially what I saw was very intriguing to me so I was keen on finding out more, so I put my details forward ONLY for a callback. I think the following day or so I received a call from a guy named Ryan, very talkative and friendly, but I kid you not, what was just meant to be a conversation about more information led to me being somewhat pressured/forced into paying a deposit. At this point I was iffy, I did not understand why I had to pay sooo soon, so I decided to cut the phone as the excuses I was giving wasn't enough for the guy, eventually he was leaving several missed calls, emails and voice mails. I almost felt bad that I was doing something wrong.

I am from Australia and travelled to UK for working holiday program. It's very hard for first time travelling your own in new place but thanks to Global Work and Travel they made my trip very easy. I think in different countries looking for job if you want to travel around a bit etc., setting up your bank, national insurance number, is very hard but thanks to Global team members they helped me a lot.

I had asked for information about possibly taking a trip with this company. When they phoned me the sales recruiter was nice enough but very pushy. I ended up being talked into paying a 500$ deposit that day even though I felt very unsure of my purchase. I called and e-mailed the next day to ask for a refund and have since been jumping through hoops to get someone on the phone. As a consumer I legally have 14 days to return or cancel any purchase and they are not honoring that. So far they have STOLEN my money and I would never recommend this company to anyone.

I used Global Work & Travel Co. to help me plan my working holiday to Canada, and they have been great. They answered all my questions, reply very promptly to emails, and have made the process very easy. Having experience with helping so many Aussies with their travels to Canada makes a huge difference, and the fact that they have offices in both countries is awesome. They made it very easy to sort out my social insurance, Canadian bank account and Canadian mobile phone, and have always been there when I need any advice. If you are considering a working holiday to Canada, definitely give the Global Work & Travel Co. a call!

Resolved.

It has always been my dream to live and work overseas and The Global Work & Travel Co. have made this possible for me. I moved from Australia to France and am currently taking part in their Au Pair program. The team was extremely helpful and answered any of my questions thoroughly. I would not have been able to achieve this goal without their help. I would recommend this company to anyone.

I’m from Queensland, Australia and I traveled to Muskoka. I’m in the get-it-all program of The Global Work & Travel Co. and what interested me was it’s such a big move and I have people over here to help me. When I got into Vancouver, they organized for a private driver to take me to the hostel and they’ve booked me there. They gave me all the information that I needed to get a bank account as well as a social insurance number. Jen, the girl I’ve been with at Global Work, have the information for me to get around Toronto which is helping with my travel. They basically did every step of the way and are there in case I needed anything. They kept in contact with me, which is really good. I'm traveling by myself, that’s a pretty big experience and a lot of independence. I've also gained friendships. This experience would affect my day to day life--I’ll be more independent, make my own decisions, take risks.

My partner booked a trip with the company and she felt pressured into paying £700 on top of her £300 deposit. (£1000). She had already decided she did not want to go at this point and no dates for travel or anything else were arranged, contact between herself and the company was few and far between after she decided she didn't want to go and the company, today I am told put this on hold and when she tried to get her money back over the phone she failed to do so as the person on the other end was very pushy. This was over a year and a half ago.

Thank you so much to Global Work and Travel for this experience of a lifetime. We moved from Australia to Canada on a working visa for 2 years. I would Highly recommend Global to anyone interested in taking a leap towards becoming free in life and make the most of what we have. Special thanks to Jen at the Vancouver head office for making life so much easier for us. :)

I'm from Australia and I travelled to Canada. The working holiday program of The Global Work & Travel Co. gave an opportunity to travel and work in a different country. I had a good interaction with their team and they helped me find a job. I felt independent, gained new friends and I love to travel.

Global Work and Travel were a pleasure to work with from beginning to end. They made my visa process and settling into the U.K easy. I would definitely recommend them to anyone considering moving abroad. They were absolutely lovely to work with.

I'm from Western Australia and I traveled to Vancouver. I participated in the Global Working Holiday program of the Global Work & Travel Co. They were helpful, great about everything and helped me throughout the process. But I got issued my job and ended up taking it straight up because I was tired of waiting around for a job to call back. I took the housekeeping job at Sun Peaks where the company was called Bear Country. I did a week's work there but resigned with giving only two days notice which I know is not right, but I was on breaking point. I couldn't do that job anymore. So I left Bear Country and I'm back in Vancouver where I had a job waiting for me when I came back.

I'm from Australia and traveled here in Canada as I was interested to work here. The team at GWT was really helpful especially the coordinator we had. She always emailed us when we had questions. So far, I've learned to pack-up and move to the other side of the world and experience a different part of traveling than what we're used to. And, I've already seen snow for the first time.

The matter has been resolved.

I'm from Australia and I traveled to Canada. I did the full package with The Global Work & Travel. It was a spur of the moment thing but it turned out great so far. The program's been tailored to what I wanted as best as they could. They prioritized getting me work. I was late to sign up and get over here, so any potential job is more than likely already taken, but they managed to find a bit of a gem for me which turned out to be better than what I was hoping for.

My daughter enquired about work and travel when feeling low. She got a call from a lovely gentleman and after he talked to her convinced her to pay a deposit immediately. That night (as she suffers anxiety) worried and decided she didn't want to continue and emailed him straight away. Another female consultant that was going to look after her rang and was lovely until my daughter explained that she sent an email to cancel and the woman then began to be "not so nice" and hung up on my daughter. No one has got back to her at all re: the refund. The young people need to be able to think about it and digest the information and discuss with friends or family and if deposit paid should have a "cool off" period even it if it 7 days. I would like my daughter to get a refund.

Travelling on your own especially for the first time can be very daunting, however Global Work and Travel made my experience thus far easy and stress free. While it may seem expensive at first and you read reviews that make you worry I found that the cost is nothing for the peace of mind that you get knowing that you have help in finding a job (or multiple if you want to travel around a bit more), setting up your bank, social insurance number and all that boring stuff that allows you to work in Canada. The team at global were all very helpful from beginning to end, well to now at least, they easily communicated with my mum while I was out of the country and didn't have internet readily available all the time, to organise flights and insurances amongst other stuff.

The Global Work & Travel Co. is pretty supportive. There was an orientation, consistent phone calls and emails. They're always there whenever you have a question, no matter what time of day it is. I took part in the Get A Lot program that helps you out, no matter where you're coming from, to get settled into Canada and making sure that you had everything ready to go before you started work.

I was contacted by Eddie from the work and travel co. He went through all the things that would happen very quickly and rushed. He then said he'd put me through to the finance team and I said I couldn't because I was in work. He told me I could at least take 5 minutes to put my payment through even after telling him I couldn't pay the deposit because I wouldn't have a reliable source of income after that day because my contract was ending. He called me the next day and put me through to the finance team and said I should talk to them. I was put through to them, reluctantly, and was pressured by this person to pay my deposit then. I told them I still couldn't pay because it would take my last bit of wages I had and I still had to pay for food, rent, electricity, heating, mechanic fees and my phone bill until the next pay day.

I'm from Australia and Global Work & Travel Company interested me because I didn't have a lot of time on my hands to look for work in Canada. Global was going to do most of the work for me. My travel coordinator was efficient and responded to all my emails in a timely manner. I've only been in Canada for about a month and a half and I'm still going through all the motions of being in another country but I certainly want to take all these experiences back at home and I would recommend them. The cost is quite high but it depends on whether people want to pay that money or not. I was happy to do it to save myself some time.

I had a lovely time chatting with your Customer Service representative, and was excited to go as an Au Pair to Italy. I was told there needs to be a deposit of $695 paid to secure my spot. I told the lady I was talking to that I may or may not be able to pay it. I did not have enough money. My agent had told me that $200 was fine to put down. I told her that I couldn't put that down until I knew that for one, if it was off hold, and that I could use it. She told me to sign up and put in all my information, including my card information. She said that I would not just be charged, and that she would call me the next day to make sure I would be able to pay the $200. I was told that money WOULD NOT just be taken out without a call FIRST.

The Global Work & Travel Company's working holiday was a way for me to get to Canada. I'm a trained chef so I always like to go with a company backing instead of just going on my own. I took part in the working holiday program. I had seven days when I landed in Vancouver and Toronto to apply through Global Work & Travel. They set me up with a bank account and a special TIN number. It was a bit slow on the build-up, but that was because the job market hasn't opened up. Then it was all go within a week and get ready to travel within a couple of days. I travelled to Toronto and I started to work at Blue Mountain about two days after that. They keep in contact so I know I got their support until the end of this year, at least, and probably until next year when I'm still working here.

Traveling from Australia to Canada, I had Global Work & Travel's all-inclusive package. The most attractive thing about is that they sorted everything out like the bank stuff, social insurance, flights, mobile phone, and job interviews which struck me as a little bit hard if you didn't know what you're doing and doing it on your own. Once I got here in Canada, everything went smoothly in terms of my job. There were no surprises and everyone knew I was coming.

When I first heard about The Global Work & Travel Co. I was very excited. When I called to get more information I spoke with Josh from a Canadian office. Instead of getting the information I desired Josh continued to express how important it was to get a $595 USD deposit down to reserve my spot. As I felt more and more pressured I caved to the deposit. As I did more research on the company I had found so many instances of the same sales practices being used on others. I was pressured to put down the deposit and after that I was transferred to another representative in Australia named Jason. This is when it really got bad for me.

I'm from Australia and flew to Canada with the help of The Global Work & Travel Co. They are brilliant and they assisted me with all my travel needs for the Working Holiday program. Every day off, I spend all my time snowboarding and it definitely changed my life in terms of learning how to live by myself and budget really well. It's given me heaps of life skills and just being here is an experience in itself. I'd recommend everyone to give Global a shot.

I was able to travel here in Australia through The Global Work & Travel Co. Their program let me experience what they do over here.

The Global Work and Travel have been amazing! Although you may be travelling alone you're never truly alone with them being an email or phone call away. No regrets!! Best experience ever.

I had an amazing time down under! I think if it wasn't for the program, I would not have been to Australia. Everyone at global is really friendly and helpful. Shout out to Maddy! Just remember that GWT gives you job opportunities and NOT an actual job. You still have to do the interview! Anyway, go with them or not, either way, you'll have an awesome time in Australia! Go to Adelaide! It was my favourite city :)

I'm from Adelaide, South Australia and I traveled to Alberta, Canada through The Global Work & Travel Co. I participated in their most expensive program and they did everything for me like they helped with the visas. I don't think I could've done it on my own. Their team was very helpful. Whenever I called, I'd leave a message and they'd call me straight back.

I am just finishing up a 1.5 year program as an au pair in Northern California. I have had the most amazing time here and I am so glad that I stumbled across Global Work and Travel 2 years ago! All of the staff members I came into contact with before departing were super helpful and friendly and answered my emails really quickly even on weekends! They were so knowledgeable and eager to go above and beyond to answer my questions. It was so nice to have some people in my own Timezone to speak to! Global Work and Travel have given me such a positive experience. I am planning on doing another program with them next year. Thank you!!!

I’m from Australia and traveled to Canada through the Get It All package. The team from The Global Work was courteous and friendly but the only problem was that it cost too much. I visited a couple of friends and drove to Canada. I learned about new cultures and gained new friends. It's been a great journey so far. I would recommend The Global Work & Travel to a friend.

With Global Work and Travel, I felt like once I had paid the money, there was a lot of pressure just to keep paying Global money in terms of a high charge for insurance and an extremely high charge for the flight. I felt all that was far too expensive but I was beyond the point where I could back out because I’d already sent the deposit. I think that all the rest of the cost were too high and talking to everybody else, they all think that there’s a lot of pressure tactics. Even the accommodation is extremely expensive for what we had. I don’t know why it’s so high. Whether Global gets a kickback from it or not, I have no idea and it’s not really my business. I think it’s a deal that would strike anyone as slightly extortionist. But you can’t argue with the results. I’ve earned and got jobs and I’ve always got a place to live.

Our experience with The Global Work & Travel was terrible. When we called them, originally they told us everything would be $1,300 and we paid that. A few months down the line, they said we owe them $3,500 for the flights. Because we didn't want to pay for the flights they charged us $350 to not go through them. Then they dropped on us that we have to pay for our own visas and bus trip. We also don't have free accommodation in Vancouver for the first ten days like they told us so I'm now sitting flat broke in the middle of Canada and completely aggravated. They, however, got me a job. This is literally the worst company I've ever dealt with, and I've not met one person who has had a good experience with them.

I had a pretty fun and good experience with The Global Work & Travel Co. I had a good time back in Vancouver. All the other travelers in the hostel were marvelous. Getting around in big groups and making some friends was good.

It has been three weeks since I started with The Global Work & Travel Co. I traveled from Sun Peaks and I have participated in their program. They were always helpful in assisting me with my travel needs.

I'm from Adelaide, Australia and I started off in Vancouver. I was there for a week and currently, I'm in Revelstoke. Global Work & Travel has been an amazing help for a first time traveler, even down to the tiniest detail or worry that I might have had and getting everything set up to go months before even leaving Australia. They're always there to help with absolutely anything. So far, I've been mainly working here in Revelstoke. I'm trying to get my gear together to go down and snowboard. It’s been really good so far. It’s all so totally new to me, and it’s such an amazing experience. I could never see myself doing anything like this. To find a company that helps you out all the way and makes it all so easy is just great.

We flew into Vancouver and stayed there for five months, and then we went to Toronto for three months and now we are at Blue Mountains. We are on a working holiday where we do housekeeping. The Global Work & Travel team is good and they assisted us with all our travel needs. When we met them in Vancouver, they were helpful to set us up and take us to all the things that we needed to go. We also had a night out at one of the pubs and got to interact with others who were doing the exact same thing that we were doing. Through the program, we gained knowledge on how to get to different countries and what to look out for. They helped us along the way and let us know anything. They have also offered to help us look for different things if we want to go to America. Overall, we had a fun and interesting experience with them.

I’m from Victoria Australia and lived in Brisbane for three years. Then I flew out from Melbourne to Vancouver and now I’m currently in Whistler. I’ve been here about a week. When I arrived, I had my orientation at Global Work and Travel and was in constant contact with Chrissy. She was the lady looking after me, making sure I have got a job and helped me out with any questions I needed to know, and it’s definitely helped me get here and get everything organized. I’m currently staying at a friend’s house with my partner and had my third shift of work which I’m really enjoying. At the moment I’m waiting on my list pass, I’ve got to go take that out tomorrow then I’ll be snowboarding as well as working and that’s pretty much as far as my daily life goes. Being here in general is awesome, I'm loving it and I’ve met a lot of cool people. It’s what I wanted, so I’m really happy with it.

I'm from Brisbane, Australia and I traveled to British Columbia, Canada. The team at The Global Work & Travel was good, and they've always been helpful.

About a year ago, I saw a little ad on Facebook. I've always been keen on snowboarding, so I put my phone number, e-mail and name down, and Global called me the next morning. I was a bit hesitant at the start, but I then asked for all the paperwork and read through them and it seemed legit. So I put the deposit down and then we began organizing my visa. I had 12 months to organize everything and in about six months in, I had everything organized. Everything was easy up until then.

I traveled from Australia to Banff, Alberta through The Global Work & Travel Co. because I got interested in the snowy landscape. I arrived a bit earlier, so I changed, started working and then snowboarding. Since participating in the program, I've had a new outlook on different countries and new idea on how people live in a colder climate. I really enjoyed the whole experience.

I traveled to Hemlock Valley Ski Resort in BC. I had a problem as one of the travel people booked me the wrong flights. I had to fix it and I'm still waiting on a refund. But other than that, it's been fine. The lady that dealt with me the most time was very helpful. It's an easy and fun experience overall. The mountain opens tomorrow so we've been training every day and hanging out with some of the snowshoeing trekkers.

We are from Australia and we traveled to Ontario. We got a package and they organized everything for us, flights, banks and accommodations. I'm happy with the experience we had with Global Work & Travel.

The Global Work & Travel Co. was satisfying and helpful. I'm from Adelaide, Australia and I traveled to Calgary, Canada. I signed up for a two-year program and it was pretty easy going. There was a while where I didn’t hear from them but I've got a job now and I'm really happy. Christy, who was my Canada liaison, is really helpful wherever she could be. However, it was a lot of money for just what it is. They're really helpful but there's nothing in it that they did that I couldn't have worked out myself. But now that I've signed up, I believe I can get other jobs through them. But in hindsight, I probably wouldn't do the program again nor recommend to anyone else.

I am writing this complaint as I am severely out of pocket, highly disappointed and infuriated with the service I have received from Global Work and Travel (GWAT). I have had to leave Australia to go home much earlier than I anticipated. GWAT have put me in a worse off situation than when I arrived. I should never have used this horrendous company and I will never recommend them to anyone. My aim is to not only get a full refund but also compensation for wasting my time, money, failure to comply with the Goods and Services Act 1982 and for breaching many terms in their supposed service. I want to prevent any other travellers from using this horrendous company.