Consumer Reviews and Complaints
The orientation provided us all with everything we needed to know, setting up banks, our tax file number, accommodation etc. I came out feeling more confident about my working holiday.
I cannot stress enough how disappointed I was with Global Work & Travel. Not only do I think they need to be shut down, but the owners thrown in jail. Read the fine print! This is essentially a company that does nothing. You heard it, absolutely nothing, except take your money and run. I pretty much paid $1000.00 to be picked up from the airport in Gold Coast, Australia and have a one week stay in the worst imaginable hostel. There was no job offer other than farm work, which is incredibly easy to find on your own. They'll try to talk you into doing your farm work to extend your visa for another year, and so they can forget about you and move on to the next backpacker. The orientation was nothing more than a slideshow of Australia... I found myself scrambling after only a few days to try and figure out what I was to do next. All in all, I ended up getting a bus out of the ** hole they call Surfers Paradise to Coffs Harbour, and the rest was history.
Within one week staying at the YHA hostel in Coffs Harbour, I found farm work through reception and met the most amazing people. After staying there for nearly 3 months, I saved enough money to buy a van and travel down the coast with friends. Best decision I ever made. Please listen to me, save your money, plan your own trip, and if you're really the adventurous type, buy a van as soon as you arrive in Australia. Not only will it open up so many options for you, but it will drastically cut your living expenses. My YHA hostel was about $26 a night, but if you sleep in a van, you can keep it parked in the parking lot and have full access to all the amenities for $10-15 a night. If anyone reading this is planning on travelling abroad, please take my advice and just do it yourself. Not only will it be cheaper, but it is so much more rewarding!
Global have been very helpful in setting everything up on my arrival. I look forward to starting my work and enjoying the experience. All members of staff are also very friendly and approachable.
So it's not even been 24 hours yet but everything as promised by the GWT has been on point from landing at the airport and meeting your smiley transfer driver to checking in to the accommodation and then meeting the GWT for the orientation the next morning. The ocean view is amazing in surfers paradise and your weather is beautiful. The staff that are assigned to you before your trip and when you arrive are very helpful/organised with the information/support you may need moving to a new country.
As discussed in various phone calls with Global Work and Travel staff, I was promised an internship with a well-known company. After weeks of forms, applications and phone calls, I was told that I was only eligible for internships with NGOs as I am not doing an internship for credit points/uni. I wish they could have told me earlier to avoid weeks of wasted time and energy. The company wanted to charge upwards of $2,700 for this... something that could easily be avoided by just applying directly. Luckily, I was able to receive a refund for my down payment. My guess is that there are many out there who haven't. My other advice would be to not fall for their high-pressure sales tactics - take time to think about it rather than putting down the $800 deposit in the first phone call.
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Josh was outstanding! He answered all of my questions and made me feel totally comfortable and confident in my decision to book this trip.
Staff is very excited about your travels.
Josh is very friendly, very helpful with the entire process! I am extremely excited to leave New York, board my plane, and head to Australia for the time of my life!
Alex was extremely knowledgeable, friendly, and positive. All the accommodations seem amazing. The idea of getting out of the country is amazing and seems much more possible with the help of your company.
Catherine was a great help. Very excited to go to AUSTRALIA!!!
They were very helpful and Jacob was very good!
Really polite and friendly staff. Very excited to go.
Really friendly staff and very organised with a good knowledge of the Gold Coast.
It was pretty good what he offered me.
They have helped me out and I'm excited.
During the phone conference with Jesse all my initial inhibitions about traveling were met with assurance that I would have nothing but a great time and replaced with excitement. I was taken through all aspects of planning the trip, what will be involved and what I can expect after arriving. Afterwards I had no further questions as all bases had been thoroughly and enthusiastically covered leaving me feeling ready to set off on an adventure.
It was a very easy process, all my questions were immediately answered and Yvonne was super friendly and helpful! I love her Irish accent and she is soooo funny! I will definitely be booking with Global again! Can't wait to get started on my travels!!!
The Work & Travel Expert helped a lot, cleared the air! Very helpful.
Very friendly team, excellent experience. By far the best I have dealt with.
Very fast, initially felt a bit rushed however this was our fault because we are late to book, otherwise very easy.
Amazing opportunity. Can't wait. Very helpful staff.
Great customer service, friendly and very helpful! Felt as ease whilst booking my first work experience across the world.
Make you feel very comfortable on the phone as well as giving every little bit of detail so you have a full understanding of the trip.
Very helpful, made me feel comfortable in going ahead with this big step I'm taking in life. Answered all questions and was very informative.
Absolutely amazing service. Friendly and formal. Couldn't of asked for better!
I really liked how friendly and knowledgeable my work/travel was, answered all my questions and was over all perfect help. :)
Jasmine was amazing and very positive! Gets me very excited to go overseas and see the world.
Awesome, friendly staff, very knowledgeable and easy to talk to. Two thumbs up...
I got really excited when Tahlua gave me the run down of the opportunities that came with this awesome travel to teach and I look forward to being a part of this. Thank you so much.
Very helpful, very quick and very nice service.
The Global Work & Travel Co. Company Profile
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- The Global Work & Travel Co.
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