Motel 6 Reviews

It is literally 9:06 pm and I’ve called the front desk five times about my heating system not working. I’ve been calling since 6:30... 4 times (by two different people) I’ve been told someone would be up to look at it, once I was put on hold by a Sonya whom never got back on the phone. My room smells like smoke and the door and window have a draft. The conditioning unit is old and broken. I’ve tried speaking with a supervisor but was told no one was available. I hate that I spent my money here.

My husband, daughter and myself stayed at Motel 6 and it was great. The room was clean and well stocked. The updates to the rooms are really nice. The towels, sheets and bedding were very clean and the room smelled amazing. The bathroom was spotless. The motel is quiet all night. We all slept like babies. The cleaning crew were so nice and polite. They made sure we had everything we needed and wanted. When they promise to bring something back they always did. The front desk staff was super. They were polite and so friendly. Shoutout to Sandy (housekeeper), Channing (front desk), Demetria (front desk), Marie (front desk) and to everyone else who names I didn't learn. Overall the rooms are clean, staff friendly and the prices are right. Thank you all.

I checked in at 5:15 pm, left for a class at 5:30 pm, returned at 10 pm & left at 6 am the next morning. Almost $80.00 with a discount for 1 room, 1 bed. Why the harsh rating? Because the money is for a place to confidently lay down to sleep & be able to shower in the morning to get ready for the day. I don't feel I received that. A clean bed, clean sheets & a clean functional bathroom were my expectation. And I don't like to share my room with crawly things. Positive: First of all, the staff was friendly during my stay, my room was ready, the air conditioner worked, was cold & the toilet was fully functional & clean. So was the Mini-fridge. The towels were adequate.

I've been staying at this location, 2551 Ashley Phosphate Rd, North Charleston, SC 29418, for more than 5 years, 6 visits per year, for work. The most serious complaint I had, in the beginning, was extremely low water pressure at the sink. Little by little in the beginning, they were making small but significant changes for the better, e.g. remodeling the rooms, gradually adding refrigerators and microwaves throughout. But of late, those changes have begun to move in the opposite direction, i.e. for the worse. Instead of increasing the water pressure, they've added a nozzle to the faucet to increase the intensity but not the volume. Now the spray is so strong, water splashes from the sink at even the lowest setting.

We conducted our 5 day stay at 3300 Queen City Dr in Charlotte, NC. We were moved to 3 different rooms. All of them have had issues. The first two had black mold on the walls, which I am deathly allergic to. The third room had a water leak in the wall that was causing the ceiling to fall in. I wrote corporate with my complaint and photos. At this time, I still have no response. The rooms at this location have no microwave and no refrigerator. The night before our last scheduled stay, while sitting in my car another renter asked if I had any ** he could purchase. The rooms are unsafe and repulsive.

I’m so disappointed. I can't believe I wasted my money and time staying. I booked a room for one night 02/03/2019. Upon arrival I was caught up with work on my phone and laptop. I was sitting at the desk working away. About and 2 hours later I needed to use the washroom. The toilet seat was nasty. Dry piss all over the seat that means housekeeping did not clean the room. I noticed the floor as well as the sink was dirty. I even have photos to prove it. I then proceeded to check the bed. The sheets were dirty no clean bedding. I contacted front desk and explained to him the room was dirty. He said no refunds and that it's a full house. I told him I would like new clean bedding. This was around 9-10pm he agreed. I waited and waited by midnight still no one had showed up at my room with clean linen and front desk didn't show up.

My husband and I checked in late on 3/1/2019. We slept for a little bit and I woke up with something crawling on me and I was itchy, I ran to the bathroom and a bed bug was crawling on me, I woke my husband and we checked both beds and there were adult bed bugs in both beds, we called the front desk and started packing, it took 20 minutes for them to come look and he accused us of bringing them in, are you kidding me? I asked for a refund so we could get out of there, he said no refund, the manager will be back in 1 week and he said, "You can have another room", that is not acceptable, I am sure they all were infested, we are so upset of the attitudes and had to leave in the middle of the night tired and cold and another 770 miles to drive.

My stay was horrible. My first night no remote they refused to bring one to the room. After a few hours I notice the lost remote was in the (made up bed). Room smelled like filthy mop water. Yes desk and all. Waited all day for toilet paper. The kicker is the BLOODY USED NEEDLES falls in the shower with my son. They offered me one free night or take my money back and leave. PLEASE DON'T SETTLE WHEN YOU SHOULDN'T. Customer service horrible.

So me and my husband rented a hotel for a couple nights to get away... Paid 145 total for two nights and both nights there were people running in and out of the rooms constantly slamming doors and smell of drugs and then selling drugs out of this establishment! We hardly slept. Could not enjoy ourself at all! Went to front desk and she tried to get rude with me when I already called and complained once about this and it kept happening. They didn’t offer to do anything about it etc. This place is a joke. By far the worst place I’ve ever stayed and wasted our money on! Something needs to be done about this.

The people here are very friendly, the rooms aren't bad for the buck, decently priced and with a nice flat screened tv in them... Beds were comfortable to sleep on, towels provided and the walls looked spacious compared to many places I've seen before priced at this rate!!! There isn't any complimentary breakfast, however they make up for it in the rooms provided, given the many outlets and how you can bring your pot cooker if you wanted to, lol.

I enjoyed the room, peace of mind and free coffee. The room was nice and clean, bathroom the same. No bad smells or trash all over the place. I will be going back next week. My daughter and wife were very comfortable and that's one thing that's special to me. If my family like it, then I love it.

Attempt to disenfranchise you from your room for 2hr. Say it's po@ check. Front desk staff rude. Manager refuses to hear or address complaints and when cont corporate office even ruder. But if looking for a place to shoot ** and or smoke ** this is the place for you! Fort Detrick location which is corporate location.

Sometimes I stay longer due to the relaxing experience. Been throughout the states using Motel 6. Great value for my dollar. Staff always friendly and accommodating. I feel safe at night when my family puts their heads down. I'm a repeat customer.

Me and son just arrived from Florida. If I knew, what it was like, would never have stayed there. I paid for 2 weeks in advance. First got there, bathroom light was hanging by wires. Went downstairs, told office (they seemed passed off, that I bothered them), maintenance guy came to hotel room. Brought no tools. So popped it back in wall. Still didn't work, said he would be back next day. Not good enough, paid for 2 weeks-light is going to work. Went to office again. I said, have him bring his tools, this time. Got a lot of eye rolling and a sigh! Ice maker - on both floors, not working. People leave trash in hallways. Prostitutes and people on drugs, dealing drugs. No bureau in room, washer and dryer broke. Fights always breaking out. Police there A LOT. Would not send someone's dog there. I called the main, Motel 6 - they did not care. DISGUSTING is what it is.

I made reservations for the Martinsburg, WV Motel 6 on Friday night Dec. 7. The motel had a sign advertising $49.95, but the price was higher because of Friday night rates. The price on the sign is the price I should have paid. I stay at Motel 6 many times during the year, but I may have to send my business elsewhere. I called corporate and was told "tough" in so many words. (No complaints about the room.)

October 26 I spent the weekend at Motel 6 on Boulder Highway. Our room was suppose to be ready at 3pm it wasn't. We were accommodated to another room where I was confronted by a roach. The partying there I was unable to get sleep. Whenever I travel I try to stay at a MOTEL 6. In November I used the Motel 6 in Sylmar Calif where there were roaches there as well. I had business in Van Nuys Calif. I tried to get a reservation for MOTEL 6 6909 Sepulveda Blvd. The customer service person told me "we don't want your ** ads here and ** you". I called their Corporate office to file a complaint being that they are representing their hotel. I can send you a copy of the feedback I received and my reply to that particular email as well.

I enjoyed my stay and it was very comfortable. No problems to speak of. If anything came up they were on top of it asap. I'd go back no problem. The place was cleaned regularity and anything needed was taken care of.

Let us start at the beginning; the website reservation had nowhere to request a handicap access room so I had to call the motel to ask for a ground floor handicap room. When we arrived we were told we had a ground floor room, but nothing was mentioned about it being handicapped. At the door; the first thing we were hit with was the smell, the cleaning person must have used an entire bottle of cleanser in that room because the smell hit you from the door and every time we came back to the room and opened the door it hit you again.

I should have known not to book a room at Motel 6 in Hollywood. They tell you in fine print on the website that there may not be parking. But you don't find that out until you actually get to the motel and find out you have to park 2 blocks away and pay 15 to $20 for that parking. I will never ever ever ever stay at this Motel 6 again.

We've stayed at Motel 6, and today my husband try to renew our reservation, we intend to stay for more 3 days, at Motel 6 in San Rafael, CA. But when we try to talk to the clerk at the reception he was very rude, racist, unprofessional and treat us very bad, he cancel our reservation without our permission. He told us to pack our things and get out from his Hotel and start to shouting saying that he doesn't want us there...my husband even asked if was because he was a ** guy and the guy just look at him and just kick us out screaming yelling saying for us to get out. We are very upset. My husband is sick with allergies from the Smoke of the campfire the air is very unhealthy and the guy just treat us like garbage. I want our money back...please do something about it because nobody deserves to be treated like that because of the color of their skin.

We walked in and it smelled of paint with paint bucket and rollers and lamp shades, a cart with maintenance supplies in the way, dirty towels with paint, trash cans full of maintenance changed, no soaps, absolutely filthy stains on bedspread, paint spots all over floors, on locks, spackling on wall, still lamp shades off which we put on ourselves, cigarette ashes behind bedside table, under bed was nasty, filthy shower, dirty, only one chair for table which was torn around edging. Maintenance guy kept bothering us because he left stuff and couldn't find stuff. On top of it all some man walked back and forth, yelling, talking on his phone. I filed a complaint, no answer to a free day due to this one not being pleasant. Linen not stocked. It was unrestful and horrible.

I had an extended stay at Portland Oregon in October 2018 due to temporarily being homeless due to domestic violence. Motel 6 overcharged me a day, said they would credit my Mastercard, but never did. I contacted them & they liked and said they did post a credit, NEVER HAPPENED! Don't Stay At Motel 6, I never will again.

I made reservation with this Motel 6 (#1251, 1101 Shoreway Rd, Belmont, CA) directly and received a confirmation email as usually, and printed it out just to be sure. But when I arrived here after 8 hours of long drives in the evening the receptionist at front desk told me they have no record of my reservation and said I need to call reservation center myself. I told them it’s not my problem. Why can’t they call and find out where went wrong. They said they can’t! So I did.

First, I want to say that me and my guests felt our safety has been threatened by the male front desk by putting fear in our hearts by saying he knows our identity and address including kicking us out in the late afternoon so we will not have a place to stay. I was asked by this very rude male front desk for my ID as I check in. I gave my driver’s license and then he asked again for the IDs of my 3 relatives. He was staring at me while I am looking for the co number of my niece as they are parking the car so I can tell them that their IDs are needed.

I made a reservation 2 weeks in advance of a wedding. The city was totally booked for an event filled weekend. I was not allowed to check in earlier than 3 pm - same time as the wedding bus was leaving for the venue. I made 3 separate attempts to coordinate that issue with variable answers, the final one, ‘No’. I returned to the motel at 11:30 and yes, they had my reservation but they did not have my room. Well, they had rooms but none had been cleaned. No manager on site, no alternate possibilities, nowhere to go, no answers. I was not the only one. I will never ever attempt to stay in a Motel 6 again. No one I care about will either. I wanted to give zero stars but that is not a choice.

Stayed a week and enjoyed the service and price that I stayed a 2nd week. Had everything I needed. Easy access to free wifi and coffee room. Everything was clean. There was more than enough parking spaces that were wide, cars didn't have to park close to each other.

Motel 6 100 Greshamwood Rd. Richmond Va. Did not have a good experience. The service was very unprofessional and so were their guests. Very rude and one in particular with the license plate ** a small black car. The owner was very disturbing and the management did not response to my complaints. So I will not use this motel nor would I recommend it to no one. They also said that our card had insufficient funds when money was there enough to cover for the payment. Don't come to this motel. Bad service.

I went to the Motel 6 in Southington to spend a weekend with my husband and not break the bank. When I arrived the customer service rep was clueless about the room. And when I asked if there was coffee pots in the room he said no, but never told me that they serve complimentary coffee in the office from 6-10 in the morning. So I got up to the room and laid down for a bit. Then I got up and went to the bathroom then noticed hair all over the floor. So I then bleach the bathroom as I had a new bottle of bleach with me. While I was cleaning the bathroom the tub also had hairs. Next I got in the shower and the tub was so backed up that it filled all the way up to my ankles. Well I got out and went to brush my teeth. Well guess what the sink was backed up as well.

Angie, Sharon, and all the staff in the office just rock! The housekeeping crew have been so sweet and the stay is one of the best I have ever had. Those that have had trouble with this property have brought it in their self.

Hello, I recently stayed at Motel 6 in Duluth MN. I checked in on Friday August 17th as I had a wedding to attend on Saturday. Upon entering I noticed that there was a strong odor of cigarette smoke. I mentioned to the front desk that I was not aware that there was smoking allowed, that the odor bothered me and my son, and asked to be as far from the scent as possible. I would have chosen to go to a different hotel if I knew that smoking was permitted as my son has a lung issue and smoke makes him ill. Duluth is so busy in the summer I was lucky to get this room and was forced to stay.

On 8/15/18 at around 1500 hours, I went into the Motel 6, located at 4585 S. Harding St, Indianapolis, In 46217. The receptionist had processed my information and was about to give me a room. One of the work knew me from renting rooms at this establishment on previous occasions, she said my name. The manager proceeded to inform me that she could not rent me a room, because she made a "Deal" with an individual not associated with Motel 6. I asked why, I'm not barred from this establishment? She said, "You are now!"

We rented 3 rooms at Motel 6 located at 2377 N expressway in Brownsville. We had to kill a roach in one of the rooms, we had to clean up hair on the sink and bathtub in one of the rooms, beds and furniture are old, one of the lights did not work, there is trash on the parking lot and the stairways and outside wall need clean up. My preference on hotels was Motel 6 for the good experience I had ‘till now.

We checked in after lunch, went to our assigned room and the previous occupants were still there with their belongings. We went back to the front desk and told them and she assigned us another room. When we walked in, there was a hairball on the floor, the bathroom toilet still had urine and feces in it, the bathroom mirror still had toothpaste on it and the bed was made but was all wrinkled from the last occupants because the linens weren't changed and had a smell. I went downstairs and asked for a change of linens and was told they didn't have any. At that point, we went checked out and went to the hotel next door. This was the most poorly kept room I have ever seen. Obviously housekeeping didn't clean the room and felt it would be fit for the next person. We were very dissatisfied especially since we drove from another state and will never stay here or at another Motel 6 ever again.

Motel 6 Oceanview - This motel was so dirty. There was wet urine on the carpet and the bathtub was full of pubic hairs. There were prostitutes outside and in next room. The parking lot was littered with broken glass and drug paraphernalia. I asked management 3 times to clean room. They never did. Our family could not stay here. They refused to refund us our money.

I have stayed here several times over the years for family reunions. Each year it gets worse! The floors are not vacuumed. The furniture is filthy. The walkways have the same outdoor carpet for the past 20 years. No refrigerator in the room. No towels. The key had to be reprogrammed four times. I’m worried to death about bedbugs. The Desk clerk is a very nice young lady with full responsibility of a full facility and no one to help her! It is definitely not her fault. It is the fault of extremely poor management.This place is absolutely appalling. I am referring to the Motel 6 East in Centralia Washington.

The Motel 6 in Kalama, WA looks reasonably well-kept from the outside, but it belies what the rooms are like. My room had a queen-sized bed which was ok except for a pillow which looked like someone had been lying on it before I got there. The two chairs had fabric seats were very dirty; there were small dried globs of something on the one by the table. Furniture holes were emitting wood dust. No carpeting--had been replaced by wood-look vinyl? floor covering which I prefer anyway. Had a decent small refrigerator and microwave. Worn painted steel sink was missing cap on the cold faucet where whiskers and grime were left from a previous occupant. Separate sink from the bath which is nice. AC unit blew warm air. Since it had been around 100 deg F. that day, the room air needed cooling.

the room we made it. Bathroom had half a mirror, faucet controls were backward, noticed the shoddy what they call remodeling work. After a unpleasant noisy night with the crappy a/c unit (probably intended to be noisy to drown out the traffic, horns, sirens, homeless yelling in parking lot). I went to car to place bag in and found a very dirty construction area next to my car and what appeared to be hookers in parking lot hanging around! We bolted from the dump as soon as we could! My wife said they should call this place Motel 0!

I wish I didn't have to even give this place a star. You call to the main number and put a complaint in and they tell you that the manager will call you back and nobody called you back. They lie to you from day one. Don't stay at Motel 6. Worst place to stay at.

The Motel 6 in Sullivan Mo was my worst experience staying anywhere. After our visit at this hotel 2 of my children had 3 large adult head lice. No eggs just the adults. I called and talked to the reservation lines and the lady seem to care. From there I received an email from the owner asking me to call. I call him. He States to me that he had a pest control company come out and there were no lice to be seen and that if I had found any on my kids there would be an infestion in that room. Which is not how lice work. But ok whatever. Then he tells me that they USUALLY wash the sheets between customers. I just can't imagine you would not wash them Every time. All in all this one night cost me 70.00 for the room and 50.00 for lice treatments.

I am writing this with the hope of preventing someone else from going through what we went through on our stay at Motel 6 in Branford, CT. My daughter (30), our Pug and I checked into the Motel 6 really not knowing how long our stay would be as we were waiting for plans to be complete to move to Florida. Upon check-in, we were put into a room that was not very clean, smelled bad, had no working phone and was infested with tiny fruit flies. The next morning we asked to be moved to another room and was told we could move next door. So, with no help from anyone, we moved our things. Mid afternoon, the toilet started to overflow and within 10 minutes the bathroom and the entire unit was filled with about 2 inches of water!!! Our dog thought it was great, but I was livid!!!

We booked a room with Motel 6 in Enterprise Alabama. The most disgusting experience we've ever had. Room smelled of urine and other foul odors. Stained carpets throughout, most disturbing were the ones caused by the toilet having overflowed and no carpet shampooing. Someone's old soap sludge in the soap dispenser in shower, which provided an adhesive for pubic hairs of prior residents. Mystery brown splatters all over shower walls. Washrags, curtains, bedspread and pillows under the case stained or unwashed. Headboard of one bed had boogers dried on it as well as shower and shower curtain. Dried fecal matter inside of the toilet and on hinges of seat. Thick brown crud all around bathroom baseboards. The microwave looked as if it had never been cleaned. We were also expected to share the room with roaches and flies.

The Motel 6 at 812 Dunn Avenue, Jacksonville, Florida is the worst place that you could stay! The staff is very rude and do not speak basic English. The hotel is crawling with prostitutes and drug dealers. They have long term residents that have caused a roach infestation in the building! A lot of times when you rent a room you find the beds unmade, the TV on and no toilet paper in the rooms. The last time I stayed I spoke to the manager about the situation and the manager put me on a no rent list! I only stayed there because it was convenient for work... but never again!

As a HUGE Motel 6 chain, you should be ashamed of yourselves... I’m so embarrassed for you!!! The room we PAID for was absolutely disgusting. After my family and I enjoyed an amazing 4 day stay at Schlitterbahn Waterpark and Resort in New Braunfels, Texas which by the way, is a 5 Star experience, sadly, it was time to head back home to Washington. It was getting late so we decided to stop in Sequin, Texas at a Motel 6 room #217. First off the clerk couldn’t speak a dime of English, so she was unable to provide us with a room rate (let alone tell us about any good restaurants nearby that serve dinner) so we decide to just go for it and stay anyways.

On June 8th I arrived at the Motel in East Point,Ga on Virginia Ave st approximately 12:15am. There was a line out the door. The receptionist Michelle ** was EXTREMELY rude to me and my other 5 guest that I had with me. She kept making rude comments then overcharged me for one of my rooms in which I had reservations for 3 rooms. She repeatedly asked me which reservation was I paying for and I told her I would pay for one of the King rooms first. She raised her voice and said "That's not what I asked you!" I told her that I want to keep all 3 because of the number of people with me. She was sighing deeply out loud and turning up her nose. When I paid for the 1st room and she asked me for $178 I told her that my room should have been $155.65. She showed me to show her proof, in which I did and she still charged me $178. My sister was paying for another room and her card got declined because we were traveling.

Fantastic Motel 6! It almost restores my respect for this motel chain... Almost! (avoid Motel 6 in Barstow VT and Childress,TX). This motel has a cozy feel- even with the new fake hardwood floors they've put in. It seemed clean, and everything was stocked. The classy lobby even serves coffee, fruit and donuts in the mornings! This is the first Motel 6 I've felt safe in. Most importantly, the check in clerk was welcoming, and didn't hassle me about pets. This motel chain has started to push it's "pet friendly" policy, but unfortunately, like the 7-11's in this country, the trend for this chain is to be bought up by foreign investors, who put foreign clerks in their motels, WHO ARE RUDE, HAVE A LIMITED COMMAND OF THE ENGLISH LANGUAGE, AND MAKE ISSUES ABOUT PETS! I wish all the Motel 6s would use Natchitoches, LA as their model for how a motel should be run!

June 8, 2018 we checked into the Studio 6 extended stay motel at 4100 W. John Carpenter Irving, TX 75063. The parking lot should have been a clue as to how bad this experience was going to be. Where do I start. I just caught my hand on a rusty nail when I was reaching for the light switch in the bathroom. The door frame is split from someone kicking the door in, causing the nail to pop out. The "beds" are a mattress on a piece of plywood with a base made of 2"x12"s. I decided for some strange reason to see why the pillows on one bed were so different from the 2 on the other. OMG they are pillows left by a previous guest and reused!

June 7, 2018 at approximately 11:00 p.m. My husband was just refused service at the Motel 6 in Weatherford, Texas, despite having a reservation. When he attempted to check in, the manager, Bob, said, “I am refusing you service. Leave the property.” Additional comments about skin color were made by Bob. I called Bob in an attempt to ascertain vacancy. Bob was rude to me. I admit that I was rude in response. My husband has already driven 500 miles today and still has about 500 more to go TONIGHT, thanks to Bob. He has severe health issues that this will undoubtedly exacerbate.

There was loud banging on my door. The night manager said I was leaking water on the floor. I had taken a shower as there was no bath stop. I called again for a bath stop. The lady said she was going to call the cops. Ten minutes later 2 (wonderful and polite) police officers showed up hands on guns saying I was being a problem. I WILL NEVER STAY AT A MOTEL 6 AGAIN. PLEASE DON'T EITHER. THANK YOU.

Motel 666 Montgomery, AL. Stayed a few hours... left at 3 a.m. after someone opened the room door with a card/key. The room had not been put into the computer, so they rented it to someone else at 2:30 in the morning! OMG! It was dirty, noisy, TV cable kept cutting out, and no cold water in the shower. This made it virtually impossible to take a shower! So many negatives here... very disappointed. I was charged $50.88 for this nasty room where we stayed but a few hours and got no rest. Nothing in the room... no microwave, no coffee pot, no hair dryer, no dresser, not even a Kleenex provided. Only one chair in the room, one nightstand, one small desk. They can surely do better than this!!! Desk clerk was nice... that's my one and only positive about this place.

Yesterday on Tuesday May 22nd 2018 I checked in at Motel 6 Highway 49 in Gulfport Mississippi. Soon as I came to the room which is 224 these sheets were dirty. Had black stains on it all over. Call front desk. Ask can anybody bring some clean sheets and blankets. They said they would take care of it. Time passes by still no clean sheets. Told them again by 6:30. They finally send a housekeeper. She gets his clean sheets. We say something about being reported. There are ants on the bed. Took pictures of that. The housekeeping lady was one of the witnesses. Showed her all the black stains black marks all over the sheets. It was fresh.

I have been trying to be just in my demands of "making it right"... so let me explain. I attempted to stay in your Commerce GA, privately owned facility on the night of April 10th 2018. Ok. So... We get there a little early and the cleaning lady is in the room, so I yelled across parking lot "make sure you do a good job now"... like that rooms been rented. I'm here. Do good job. This lady either in fact did not do a good job or deliberately put a USED SYRINGE IN THE BED.

Horrible! Was moved 3 times, manager never responded as to what happened to reservation, no one ever brought a phone. Rene at front desk was terribly rude. Mike stunk of liquor from maintenance. He walked past my room laughing Ha, Ha Ha. The staff DO NOT COMMUNICATE to each other. NOR do they care about PROMPTNESS. Claiming they would take care of things that were out never taken care of.

There are just as many good posted reviews for Bellingham WA as bad, so for people it seems friendly staff doesn't work for everyone the same. My experience with staff was horrible, it started when trying to speed the process up of charging my card to reflect that the room was paid for instead of when I arrive, since I booked with reservation center I called and asked to do just that, I was told I needed to call the front desk where my stay was so I did. Front desk said to call res center so I call them back. They say they can't, I'm starting to fume because this goes for nearly everywhere these days, what happened to the term hospitality.

I have been Motel 6 registered user for the past 5 years. I have always booked with them online. I had a need in April to book a room in Oakland, CA, and their reservation system said that Motel 6 had now become My6, and I needed to change my password. I changed it five times unsuccessfully. Each time I tried to log in, I had to see the same message saying I needed to change my password. I finally had to call the reservation center to make the reservation. They said they were having issues with the site, and that I should wait a few days and try again.

I am staying on business and after two week entering my third. I was never offered a room with a refrigerator and microwave. I was never offered a weekly rate. I was allowed to continue to pay the higher rate. To add insult to injury I was then giving a room with those electronics. But then I go to turn in to find hair on my sheets so I call the front desk. She tells me I have to wait until tomorrow or I could come get the sheets and change them myself. I then spoke to a man who then brought me everything to turn down my bed. I did. I finally cut off the lights. I lay down and my body was being chewed on by adult bed bugs. I was then removed from my room without my wallet, clothes, jacket, everything for hours. They gave me a certificate for my troubles.

Your people are rude. Guest relations is a joke. You turned away guest who prepaid for a reservation for whatever reason but stole the entire 2 night stay but when the customer found out and called to correct, they have to wait 21 days for YOUR mistake. You people are crooks, con-artist and I will never recommend anyone who I travel with to stay at your establishments.

Denied check in til 2:30pm When confirmation said 2pm. Advertised as free parking. Hotel sells parking to first come first serve. Once I actually got a spot. I couldn't move the car for fear of not having access to my hotel upon return. Cigarette stashed above a mirror. 2 days after stay friend has bacterial skin infection! Freaking nasty. This hotel needs inspected. Possible bed bugs too. I'm no expert but I saw trails along the seams of the mattress. I've stayed in my fair share of hotels and have been dissatisfied before. But I've never left a review. When your friend gets a bacterial infection from a hotel, it's time to speak up!

I love Motel 6. I have never had a bad experience staying with them. I needed a early check in and ** (531 W. Broadway ) greeted me and got my room immediately. I noticed he sounded like he had a cold so I asked him and actually he felt horrible but had I not asked I wouldn’t of ever known. He was prompt, courteous, and very funny making me laugh. No sooner then I’d been checked in. Within the first 5 min I was back because I’d held my room key to my phone. No problem! ** was on it. The rooms look great with the updated wood floors. I always stay at a Motel 6.

I waited for a week to do this review to allow time to see if my opinion changed and it hasn't. We were there just for an overnight stay and were totally disappointed. The first room (212) we were given wasn't clean - beds weren't made, case of empty beer bottles left in room, dirty towels on floor in bathroom, dirty cup with drink in it on nightstand, tried to call front desk from phone and the phone didn't work. Went back to front desk and the lady at the front desk acted like she didn't remember us, it had only been about 10 minutes since we checked in and there wasn't anyone else checking then. We were given another room (211) - that room was cleaner BUT the desk chairs were filthy, there was a stain on one bedspread and the desk table was sticky.

Because they didn’t like the way he looked and the other one is just as bad banning us from the motel saying there was fighting going on in the room. It was the next-door neighbor and they blamed it on us. I am seriously going to take legal action against both Motel 6s. They are dirty rooms. They will walk right in without knocking. Never ever again.

We stay at the Ft Lee Petersburg Motel 6. We had items stolen from our room. We had not just clothes stolen from the room. It also jewelr. Aa necklace to be exact. At first we thought it was only the clothes that were stolen and we searched everywhere but could not find them anywhere. A complaint was made at the front desk and when we asked if the employees come into the room when we were not there we were told they were not allowed to. It was not till we checked out we noticed that the necklace was missing. Another complaint will be made to the motel. Room never really came too clean and the toilet and bathtub were kind of dirty when we checked in. The first floor smells of cigarettes and weed even though it’s a no smoking facility. Also we were told that the security cameras do not work which I found very sketchy. The motel is also not in the best of areas either.

Reservation was canceled by someone in middle of the day while at work. Call motel they said a woman called and canceled which was wrong. Then called the corp office they said it was done online and the basically said, "Oh well" too. Will not deal with again.

I'm very pleased with my experience at the Biddle Road Motel 6. Very clean and comfortable and had a very good microwave and fridge. Also liked the morning coffee in the office, but would prefer coffee pot in room lol. Bring own shampoo and silverware for food, though... None available, which I thought was strange. Still, a very good experience and I am forever grateful to my dear friend who paid for 2 nights here for me. :)

Front desk was rude and no maintenance to fix what was wrong - At 10 p.m. I can't get towels. I can't get an extra blanket. I can't get it maintenance man to fix my tub and my sink not even fix the vent that is broken. Now I have to take a tub bath or shower when they think I should. Bathroom leaking. Water fan not working. Pipes clogged and would not do nothing about it. I think if they want to keep customers the customer should be right. I ask for another room they wouldn't give it to me and they're not all booked.

My husband and I stayed at the motel 6 in Lantana Florida. Needless to say as we were pulling into the parking lot it looked run down and dirty. The staff were pleasant and we got our room key. The dirty floors then dirty sheet along with numerous HUGE burn holes in all the blankets the walls were disgusting and have probably never been cleaned once. Then the bathroom... No words to explain. The bathtub looked like it hasn’t been cleaned in decades. I wore my shoes and went out and bought my own towels and blankets (I couldn’t afford to book another hotel) then the cockroaches everywhere! When I got home I took my things to a laundromat so they wouldn’t come in my house. Not to mention the locks on the doors were busted and this place was (for lack of a better word) Ghetto. I felt very unsafe except for when the police did walk arounds. Also no fridge or microwave no shampoo or other toiletries.

The Motel 6 in Charlotte had laminate flooring, no lamps, no breakfast, and unfriendly front desk. They also had no amenities, broken water faucets, hard mattress, obvious night guard, swimming pools filled in, covered in grass, broken concrete walks, etc. It seems that all Motel 6 are the same.

San Francisco Motel 6 on Geary St.- Susan refused to allow my husband check-in to our room because a piece of his Calif Driver's License has chipped off due to him having to open his office door when he locks the keys in. He’s the GM of a well-established nightclub here in SF. She insinuated like he uses it to break into stuff??? His DL is fully up to date. She told me if he was staying in the room I would be in violation of the list of policies. I have to follow in order to get my full 100 cash deposit back.

Staff as always just don’t give a ** and why should they? They probably don’t earn **. I’ll never stay at a Motel 6 anywhere again. I’ll sleep in my car first. If the ** heater isn’t fixed by tomorrow night I’m demanding my money back and going elsewhere. If they don’t give my lawyer will tear them a new **. Steer clear of this low rent **, especially in south Dallas, home of the lowlife deluxe.

If I was not struggling financially right now I would have absolutely left this place last night but I had already paid for the room. So instead I laid in bed anxious at every sound I heard and still I am awake writing a review about my horrible experience. I hope something can change around here. This is unacceptable. If I could rate this place it would be a negative 5 stars. The price is just about the only thing I like about it.

Mansfield Ohio USA - Booked room for night through Trivago. Checked in. Room dirty. Carpets dirty. Floors not clean. Room smells really bad. We have been traveling from Washington state to the state of Maine. Long day. If we were not so tired we would check out. Lady at front desk not pleasant. We have been staying at Motel 6 all across the US and this is by far the worst place I have ever had to sleep. It really smells bad but my husband needs to get off road and rest. I hope someone from Motel 6 reads this. Gives them a very bad name.

My son was killed in Mosul, Iraq 11 years and 6 months ago and I had driven over a week to visit his grave at the Willamette National Cemetery in Portland. My cousin called ahead to see when they were closing. They told her 7:00. When I got lost (I live in Arkansas and did not have any idea where I was because my AT&T cell phone again failed me. Turned out the cemetery closed at 4:30!!! I was broken at this point and headed for the first motel I could find (Motel 6 Tigard Oregon). Through my tears (I live in Arkansas and it had been 7 years since I had visited his gravesite) Jordon ** GSR had so much empathy, having had to bury his Grampa, he treated me like I was his most important guest. He made me feel that everything would be ok and told me to let me know if I needed anything to let me know, This young man gave me peace.

No in room coffee. No continental breakfast. The cost was well above NICER motels, offering coffee in room and breakfast. I am disgusted to pay more for less room, do without coffee and breakfast. Guess what? NO MORE MOTEL 6 FOREVER! GET IT TOGETHER with the times or go under. You use to be quality and had great prices. You have neither now.

I had a room reserved and guaranteed with a credit card number. When I arrived at 10:00, I was told they were overbooked and had no rooms available. I explained I had made reservations several days and guaranteed with a credit card. I was told there was nothing the could do, there were no rooms. I asked if they expected me to sleep in my car in the driveway. I was told to go to another hotel. At that hour, there were no other motels with availability. I was forced to drive to the next town 40 miles away. I had always stayed at Motel 6 when in town - NEVER AGAIN!!!

Motel 6 5201 20th St E, Fife, WA 98424 is NOT GOOD! Rooms filthy, stank of cigarettes so bad! Cigarette burns in the bedding, black mold in bottom of the shower, toilet did not work. We had to purchase bleach, lysol and shower mat just to use. The staff was NOT helpful, just handed us more bedding with more cigarette holes. Room advertised to us with a fridge, microwave, coffee pot of which NONE of these were in the room. We quickly realized it is a drug dealing hub and a stable for prostitutes. We were harassed by a mentally off very high neighbor. This is NOT a family friendly place, I am amazed Motel 6 allows their name on it. Sick and disgusting!

When dealing with this motel (Motel 6 Webster Texas) my spouse lost her wallet. We knowingly knew we must have forgot it at the motel. We went back. The check in lady didn’t care what we lost. She was very rude and wouldn’t even double check for us. Our relatives then booked a room there tonight. Our brother in law informed me he went to ask for a extra blanket. Once again the same lady gave him a hard time saying that my sister in law would have to get the blanket for him since it was in her name. Idk if she was discriminating because we are ** or if she was just being flat out rude but I will never stay at that Motel 6 again. My relatives won’t. My in laws won’t.

I checked into the Motel on January 29th, and had been staying here for a week as I'm waiting on an inspection for my New townhouse. I've had my plants outside getting some sun bringing plants here. Too long of a story. Needless to say after a week of them being nicely neatly placed out of the way. The manager came up and said that I can't have them outside. Fine. I was willing to move them INSIDE. Not even ten minutes later I heard a banging at my door. It was the manager and about 6-8 staff members barging in my room. Meanwhile there are guest all about the property outside as the world's largest gem show is taking place. They were acting like I was committing some kind of crime by not having housekeeping come in. I've never stopped them from coming In My room. I just didn't need vacuuming and all that every day.

We were staying at the Motel 6 Naperville due to our grandson is in a program for therapy and help with his mental health with his autism. He ran out of his medicine. He had a severe panic attack in the motel room where he was yelling over his anxiety. We got the quote to stay another week and they did not tell us at that time that they were not going to let us stay there. When my husband went to pay they said, "You can’t stay here because of anxiety." They didn’t even give us time to be able to move out reasonably. This is a low-class organization. I wouldn’t recommend that motel. They got a lot of weird people living in there.

A woman at Motel 6 in woodland was disrespectful and insisted she come into our room and do an inspection because we ask for no housekeeping for 2 days. Her name tag said she is the manager. She invaded my privacy. She disrespected me by talking to me rudely. After that I witnessed her yelling at a Housekeeper being very unprofessional. THIS woman made me and a few other people not want to bring our business there again.

I have been staying at hotel for 5 days. I am getting a PhD at Pacifica Graduate Institute in Carpinteria. I complained to the front desk concerning the noise of the truck engines. Cleark could tell me none of the motel's policies. This morning I emailed customer service and sent photos of the 6 trucks in lot two of which are carrying flammable liquids. I took photos of their license plates. I said their sign says parking for paying guest. The representative wrote back and apologized and said it was not their policy. This evening the same trucks are here with engines running. I took a photo and emailed customer rep again. I received a response that truck drivers needed a safe place to rest and if I did not like their policy perhaps I should stay somewhere else.

Many times I have stayed at this location in Rowland Heights off Nogales, never have I disrespected the staff or anyone. Nor did I make a fuss the time my room flooded. There were a couple of times during my many stays over this last year the toilets would back up or the air wouldn't work right. This last time was on New Year's Day. I reserved a room and when I showed up I was blocked with no one to explain why? I had dealt with some young kid who was new and I had dealt with him before. My senses told me he was a problem.

The room had trash in the garbage cans. A dirty towel in the shower. A ‎used bar of soap in the shower. Garbage under the bed. The heater had 2 settings off and there was no hot water. But the most annoying thing was that a water main broke and flooded the steps... salt wasn't added till morning which was about 12 hours later and with it being minus 11 degrees the steps were dangerous I say that because I fell twice leaving... the alarm went off for hours and continued thru the night off and on till morning. Not one person from the office apologized for anything or for any inconvenience. I will never stay there again it was a horrible dirty and unsanitary experience. I don't know why the health department doesn't get involved, dealing with the public there should be more awareness made by cooperate, maybe if the manager can't hold a level of customer service in cleanliness perhaps they should find new management.

Not only did I pay for two nights at this hotel (Nashua, NH) I was put in a room at first that was dirty. Not clean. I have a pregnant wife for 7 months pregnant and also there was no heat in the new room where they put us. I got attitude when I complained about the heat. It's the dead of winter. Very upset at the way I was treated. This is not for a family that travels and wants to take a break. Not recommend this at all. I will never come here again. It was dirty. The staff are rude and the cleaners don't clean. Sad... Please never go here. Also they have bed bugs.

When I started to open door there was filth on the mats walking in. Then I went in the room to call the office. There was cockroaches everywhere and clothes, mud chunks under the bed and I got locked in the bathroom. Couldn't get out. Maintenance came and I instructed him on how to open the door and his response to the roaches was, "Oh well they're everywhere. You all go or leave". Wife got offended and I stopped her from taking further actions about that. This was not a very good stay at all. Very unprofessional and no organization on Motel 6's part. I feel that I deserve some kind of compensation for this. I'm going to be in town until Tuesday. Guess moving to another hotel unless you contact me at **. Thank you very much. I'll be expecting your call.

My brother's truck was stolen from this property on December 16, 2017. We were informed that this isn't the first time car theft have occurred at this property. When my brother called management and the Biloxi, Mississippi (Beach Boulevard location), he should little empathy and brushed the entire deal off. There should be cameras or some sort of security to ensure the patrons' safety. We will never stay at this location again!

We've had to stay here because of the hurricane. We became homeless and we wish there was another alternative. Some of the staff are very nice people but some just give you the dirtiest looks as they pass you or if you have to ask them for something. Every single morning, afternoon and especially evenings there is nothing but ** smoke filling the 3rd floor hallways. We have to constantly notify the front desk people of the smoke and they will send someone up to kick them out. We've encountered a man and a woman, she was a little person, running up and down the hallway totally naked and screaming.

Corsicana TX. Price is too high for a single person. 1 bedroom and didn't have microwave or refrigerator. Should have satellite TV and free internet. $52.99 + plus tax is too damn high.

I checked in to Motel 6 on November 22nd 2017. My family and I stayed there and my kids were already in bed. When I went to get into the bed, I laid in a big wet spot. I called the front desk and they could not be of any assistance. Yes. The next morning I went to speak to the manager who is never onsite when needed, and they offered a 10% discount on my next visit. I had to call corporate 3 times and call the store three times in order to speak to the general manager Raj. He was very rude and unprofessional. I will not be staying there anymore, I will be staying at Americas Best Value Inn from now on.

Houston, TX, USA. Low-cost quality service.Very friendly staff but no microwaves in the rooms. One is available in the vending room. Towels and linens are in short supply. Front desk is always willing to locate them for you if possible.

Recommend staying at more reputable, higher quality property in tourist area that does not operate as third world entity. Unsatisfactory experience despite changing room, dirty, unsafe, deplorable conditions, unacceptable failure, foreign management to resolve problems. Motel 6 Show Low, AZ, USA; problem not solution despite false fraudulent advertising.

Dallas, Texas. It was okay but a little smaller than I had expected. My family and I went to Dallas Texas a few years back. It was for about a week and part vacation and part Judo tournament for my youngest child. So we where on a budget. My husband found a bunch of motels online. We looked through the pictures together, Motel 6 had some good pics and very colorful blankets, sheets, walls, etcetera. So we went with it. When we got there we were surprised how small the room was. We barely had enough room to walk around the beds. The shower was big but all the water went out on to the floor. Also they would not provide us with any more towels than what was allowed. All in all we won't be staying there again. We have found better places to stay at that only cost a little bit more.

Thoughtful management with everything working correctly at Motel 6 Nashua, NH. Great location. Even a shaded parking area (a real plus on a hot day). WiFi worked perfectly, as did A/C and TV. Not a complaint. Good job with $saved$ to take home.

During 1 of the days of 3 weeks I stayed a clerk was short, disrespectful and manage to convince the manager to don't let me stay for petty reasons. All I said to her one time was "I'm not talking to you" I heard her tell the manager: "please don't let her stay here anymore" and the manager make derogatory comments about me. I heard them said that they were going to get rid of me. What happens to the customer is always right, professionalism, etc. The manager told the customer service rep. That I was late paying multiple nights which is not true. That I didn't check my guest in, it so happen that the day that the incident happened I did not signed the hotel agreement. So to me it's discrimination against my persona.

Front desk clerk friendly and helpful. Checked in the afternoon at Motel 6, Flagstaff, AZ. 2 pm Rested until 9 pm. Got fair shake for the room because I wasn't there very long. It was way helpful and considerate of Motel 6 to help a middle-aged lady traveling thriftily and safely. Thank you.

On Nov 14, 2017, in the Benson AZ Motel 6, I found a bug on my bed and videotaped it, with a sweep of the room to ID it as Motel 6, then squashed the insect, which spurted blood, and video'd that as well. A close-up of the insect video shows it identical to a bedbug on Wikipedia, and its coloration matches perfectly the description of a bedbug about 24 hours after it has feasted on someone - so it wasn't me, thankfully.

I arrived at the Freemont, CA Motel 6 and checked in on Oct 8, 2017. The motel appeared to be nearly full judging by the full parking lot. After checking in, I was pleasantly surprised to see an open parking spot directly in front of my assigned room. I got out of my car & opened the door of my smoke-free room only to be surprised by the strong smell of cigarette smoke. I have COPD & had specifically asked for a smoke-free room & was told all the rooms were smoke-free. I walked directly to the office & told them about this. After they told me they would tell the cleaning staff about my complaint they finally realized I was asking for another room. They then told me I could have one adjacent to the pool or one on the second floor. I explained there were no parking spaces available near these rooms. They then made it clear these were my only other options.

When we checked in we were told that the pool was closed for maintenance. Got to the room and it was bare bones. NO amenities at all. Cable, phone and WiFi was out. This is a huge place and only had one ice maker, and it was in the building furthest from us. I am disabled and walk with a cane so this was not easy for me. My wife called both corporate and the motel itself to complain with no results. When she called the Motel 6 she was actually cursed at. We will NEVER stay at another Motel 6.

Worst motel I have stayed - Our money should be refunded. Lots of dealing going after dark. Shower not working properly. No coffee in room. No bedside tables by bed. We stayed 2 nights of misery. Bedside had a chair with a alarm clock on top of a BIBLE. I am disgusted that we went through. By the way I there for my sister funeral. Whoever works there should be ashamed of themselves to serve the public.

This is by far the worst experience I have ever gone through. Nastiest motel ever, was infested with roaches then there was a huge bed bug on the pillow. The front desk didn't want to change rooms for us or give back the money. Don't ever stay there, they have people living in these things like apartments.

I called a week in advance to book a room at Motel 6 in Tewksbury for Oct. 13th and 14th. I arrived there on the 13th, spoke with the young man at the desk, telling him I had a reservation. Though I was holding my confirmation number, he only asked me to use my credit card. I was given a room, moved in, and went to visit my grandchildren. I returned later that evening and left the next morning to see them again. When I returned that night, the 14th, my key card only opened the door to the point where someone inside had slide the security bolt on. When I went to the desk, they said they had only booked me for one night, and, there, behind the desk, was my luggage. They had gone into the room and packed my belongings. Clearly, when I left my clothes hanging up and medication on the table, I was returning.

Motel 6 North Palm Springs, Ca. Fire alarm goes off numerous times at midnight. When you call to ask why, they kick you out in the middle of the night. Keep your money. They are awful. It's better to pay for a nice hotel. This motel 6 is corrupt. Never go there. The people that work there are on **. My friend worked there. She told me she had to quit because everyone was on **. I now believe her.

Ok! Where to start. I had previous booked the hotel on Booking.com. The requirements stated 19 to book a room. When I get to the hotel they stated I had to be 21. Even though "Sam" cancel my room due to my age he refused to refund my money. I will be contacted the Better Business Bureau to file a formal complaint as well as contacting the corporate office. When I walked in the front desk clerk had a nasty attitude already. Don't waste your money.

Sept. 8 I needed a room after days without rest due to botched Mexican surgery on my daughter who was admitted to San Diego hospital to save her life. I got a list from the hospital of cabs and hotels that they recommended and gave good deals to their families in need. I made a reservation for the 8-9th. Cab was called and away we went to San Diego Chula Motel 6. I live in Louisiana and know nothing of California. I had not had a bath in days and no sleep either. When I checked in I was given directions to my room on a third floor by pointing... When I got to the room I showered immediately although I did note mold in the shower. When I got out I had to cancel a flight and rearrange. I did this and something bit me.

My shower has not worked since Thursday. They told me to wrap a towel around it. They Never came and cleaned my room till today. I have paid 57.80. Every night and they haven't done nothing nor will they switch my rooms. I'm not happy about this at all. You don't treat people like they are dogs.

I reserved a "deluxe room" and the accompanying picture showed a small kitchenette with fridge, table & chairs, 2 beds, etc. Upon my arrival, I was assigned a small room with 1 bed and no kitchenette. I informed staff that I paid for a deluxe room. I then got a room with 2 beds but no kitchenette. I was informed that the student fridge and tiny microwave on the floor was a kitchenette. It is clearly not what was pictured as a deluxe room! Very deceptive.

Motel 6 Albuquerque Nm on Prospect: This location is riddled with homeless drug addicts and drunks about 90% of "guests" are homeless panhandlers that beg in the area for their drug money and in order to rent a room. 1 room at times will house up to 10 homeless all using in the room. I found dirty needles all around the property. Was at times afraid to leave my room due to the amount of people asking if I knew where to score or begging for money or asking for cigarettes. This entire city has drastically gone downhill due to the lack of assistance for homeless and it especially in this area has become a huge problem. The staff is very sweet and professional. I feel sorry for them having to put up with this daily.

I never thought too much on Motel except that it was cheap and available and mediocre on crimes and such. But one particular location I stayed at one of the days had such an amazing manager and staff. I really know a good business when I encounter one. Not only do they have a great manager who has customer skills naturally and you know when she manages well when you see her staff demonstrate similar hospitality (or same shift staff). Her staff are really friendly people (you know the workers that doing their job but don't really care or care about you or the business or service you receive?). Yes, they actually make at least an effort to give you satisfying service and I'd say is a promising deal and makes your stay so much better.) Not only did I really receive a real 5 star hospitality from every maid and worker, and (maybe by luck), also an amazingly friendly environment.

Motel 6 in Fullerton CA is a great place to stay. Rooms are clean, service is great and the price is right. If you are going to visit Disneyland, it's not that long of a drive and there is a Denny's right next door with good food and not high prices.

Upon checking into the Motel 6 in Thibodaux Louisiana several nights back after a long long long trip with three friends and two dogs decided it was time to pull in and get some rest. If only we knew what was ahead of us. We checked into a room that was damp. It was so damp that the walls were sweating. There was mold growing on the roof. The AC was not working. Contacted the front desk several times. No one answered. We had to go in person to the front desk to report the room and its conditions to only find there's only one person working at the hotel and she was outside smoking and on her phone. Seems it had an attitude. When she had to rekey a room and make us move we move to the second room. We checked into that room. We noticed dead roaches in the tub.

Arrived the evening of September 14th 2017. The immediate observation was the sickening smell of mold. The air conditioner was off. I turned it on and adjusted the temperature to 65 degrees. Pictures below reveal the physical appearance of the room, about which no prior notice was given. Shortly after, management called to receive my comments about the room (seemed a routine gesture). Based on my comments, a manager came to the room. By this time, the smell had been partially abated. My mother was in the bathroom where the mold smell was still strong, but manager was unable to access in order to assess at the time.

I stayed at this motel over the weekend and I noticed the room was fixed properly and everything was very comfortable. I also noticed a maintenance person. I asked him his name and he said Henry and he helped me unclog the toilet. He was very respectful and nice. And I will be return back to this location.

Overnight trip was scheduled for Friday September 1st. I found out it was canceled on August 31st, so I called the hotel in Maryland Heights, MO Thursday evening to cancel. The lady I spoke with at the front desk said no problem and said it was canceled. Two days later, I'm billed for the room and listed as a no show. I can provide my phone records to show that I called to cancel that Thursday, but somehow a Motel6 can only look back at the previous 100 calls, so they have no record that I called to cancel. Mistakes happen - I get it. The lady at the front desk forgot to do something obviously, but the responses I received from the customer service and manager were disconcerting at best. I will never stay at another hotel from this chain again.

On August 31, 2017, by mistake I made two reservations. Upon checking in one reservation was canceled. When we went to our room we had to leave due to the odor. We checked out and our money was reimbursed. And next day Sept 1st the $60.74 was drawn out of my account again. I don't understand how they just tampered with my account with no permission!

Motel 6 lost hills, CA. - This place was disgusting. Gap in door letting black bugs in. Mold on window. Cakes dirt in corners. Baseboards were black. Shower was awful. Peeling tape, dirty drain and caulking dirty and peeling. Could not take a shower. Parking lot needed cleaning.

So I had to stay at Motel 6 North York. I started getting bug bites so they tried to give me another room which had dead cockroaches all over the floor and one crawling up the wall! Do not stay there. It is filthy!!!

I stayed at this motel September 3 - 4, 2017. This hotel is a disgrace to the Motel 6 brand. The hotel is filthy, infested with roaches, I found one crawling in my hair, no working phone, the bathroom are filthy and full of graffiti. The elevator is in poor condition. The manager cannot be reached. I stayed in one room 10 min because there was menstrual blood and trash in bathroom, next room was horrible infested with roaches.

While traveling home from a long trip, my husband could not drive any longer. We decided to stop for the night at a motel/hotel that was nearest to the highway we were traveling. The only one available was a Motel 6 in the area of Humberg or Hamburg PA. When we entered the room, we were very shocked at how dirty, smelly and just plain filthy!!! The room evidently was a smoking room. That was not what we asked for. Due to no other room availability, we had little to no choice where to stay. We checked in at approximately 12:30 am. When we awoke in the morning, the room was visible, we packed what we had with us and left!!! Upon arriving home, we both took every item of clothing and toiletry items were either washed 3 times or thrown away!!! Please pass this message on to Motel 6 Corp? They need to know just how trashy conditions of that particular facility!!! Thank you for your time.

I would give -0 if I could. I was treated terrible by their night auditor at this location. I had to cancel my reservation because of the hurricane. Due to a natural disaster no fault of my own. I personally am safe but the towns around me are flooded and as a result, flights got delayed and canceled. I have already filed a BBB complaint, however, I will document everywhere I can find to make sure people know how DISGUSTING the service was. The auditor was abusive, condescending, rude, crass, argumentative and just downright ugly. I called guest relations and magically things get addressed. This shows me someone was lying. I am also going to share on all my social media accounts. They will not get away with this. I have posted this complaint on twitter, pissed consumer, yelp, here, I am just getting started. You NEVER treat a customer with disdain or contempt EVER.

Well let's start with the smell of pot EVERYWHERE and if you want a manager he will not talk to you and when you say there is a dog barking 24 hours 7 days a week they do nothing. Drug dealers try to sell you stuff at the pool. The only good thing is that the Milford police drive through every hour. I found a drug pipe under the chair in my room the 4th day when I ask the maid if I could vacuum my room. How good could my room have to been cleaned before. Now after my boyfriend complained they want to send maid service to our room after 17 days. WOW. That room is cleaner than when we rented it. I EVEN CLEAN THE TOILET!!! THIS PLACE IS BAD!!! HOPE THIS PLACE GETS CHECKED OUT!!! UNDER NEW OWNERS IT CAN BE NICE!!! I feel bad for the families that are paying too much for their kid inhaling pot all day!!! The owner need rehab.

Upon check in: Need more towels. Burn hole in pillowcase. Dirty bedspreads. Broken toilet tank lid. Toilet tank would not fill. Used ice bucket with water to flush toilet. Smoke alarm beeped every 90 sec. Needed new battery. Bathroom door would not shut completely for privacy. Complained to duty clerk at 10:30 P.M. Told to check with owner in A.M. Checked with duty clerk at 8 A.M. Told to come back later. We had to leave and called again about 10 A.M. Owner still not there, was told that the owner would return my call and gave the clerk my cell #. Called again on 8/21/2017 at 2:00 P.M. EDT, owner still not there, duty clerk took my phone # again and was told to expect a return call.

Motel 6 195 E. Tropicana Las vegas, NV. - Came to front desk and asked for manager and was told he was running errands. I then explained to them my issue and they had a big security guard rudely get in my face and push me out the door. I was frightened by these ** people and embarrassed. I would recommend to not stay here or even come close especially if you have children.

My friend and I along with our sons' was traveling from Atlanta, GA to Chattanooga, TN. We decided to stay overnight in East Ridge, Tn. We arrived at approx 3:50 pm and paid 70.00 cash for a room with 2 double beds. It was hot out and boys wanted to go swim. So we put our stuff in room and went to pool for couple hours. About 10:00 we were all ready to settle in for evening, I pulled a nasty stained thin bed cover back and to my surprise there was a dead bug on sheet. EWWW... It gets much worse. I just took that sheet off bed and was ok with just one sheet. Around midnight I was awoken by an intense urge to scratch my feet and legs. My friend Christy was already awake with same problem. So were our sons - we pulled covers back and was shocked -- there was bed bug feces along with blood stains on mattress. I ran into the bathroom and threw up for 10 min.

Motel 6 in front royal VA - I arrived at the motel to find out that the pool outside was drained and that's the main reason I have stayed here in the past. I specifically reserved a room with 2 double beds on 1st floor a month in advance and I ended up with a King bed and the room had no table to sit at. The sink in the bathroom was so small that I had no room to put my toiletries. The door had a gap around it after it was shut big enough to see thru if needed.

Motel 6 in Roswell, NM is by far the most disgusting place I have ever stayed at. The bathroom was dirty, smelled like pee and the towels were dingy with hair on them. The comforter had blood on it and the sheets were dirty. The clerk was outside arguing with her boyfriend while people were ready to check in and there were people smoking ** in the elevator. Not a family motel at all and I will never stay at another Motel 6 again.

Hotel in Seaford, DE charged me $141 for a king room. When I called Motel 6 headquarters to complain, all the representative did was argue with me. He hardly let me speak without interruption. So, I came here. Disgusting and dirty room. For $141, all I got was a bed, 2 hard chairs, table with TV, dirty and disgusting bathroom, toilet seat not secured, microwave and fridge (which I didn't even want to look in). Everything skeeved me out. There were no tissues, no alarm clock, no toiletries, no hair dryer, no extra pillows (king bed only came with 3), no extra blankets, no closet, no coffee maker. The walls had holes and were very dirty. I felt very dirty and unsafe. I didn't even shower there in the morning. I would have preferred to sleep in my car. DISGUSTING!!!

Okay I stayed in Sylmar hotel Motel 6 and I was very disappointed to say the least. The people in front were absolutely the rudest people I've ever spoken to. They judge me because I was dirty from work they spied on me the whole time. I could hear him walking outside the door making rude comments. Later that day I got back to my room late and it seemed like someone was going through my stuff so I looked around things seem weird. I look up in the AC vent and there I found liquid LSD believe it or not wow I took it with me for sample. Then the next week I try to check in on Monday and they said that I had damaged room call my boss made a big stink about it claim that I broke everything in there and I had thousands of dollars worth of damage obviously the maintenance wanted his LSD back... That wasn't going to happen so they called my boss and said I damaged the room.

I stay at Motel 6 Anaheim-Fullerton in CA. This hotel is nothing as what you see on the website. The rooms say nonsmoking but it's not. It smells very bad, strong cigarette odor. The white sheet on the bed had stains. The bathroom tub was dirty. The outside of the property was nasty. If you can, please never stay at this cheap nasty motel.

I am writing this because... I have been staying in Motel 6 in Palm Springs and aside from being greeted by Jasmine ** sweet young lady… who was awesome. We also got another person who was though did accommodate our request... with a not so great attitude. I was bothered and asked her for her name and last name. She told me it's inappropriate to ask her for last name!!! And the fact that she made me feel? Meh... this is not the way you make a guest feel. RETRAIN YOUR EMPLOYEES. AND USE DISNEYLAND’S MOTTO... THE CUSTOMER IS NOT ALWAYS RIGHT... BUT THEY ARE... OUR GUEST.

DO NOT STAY AT THE MOTEL 6 IN FARMINGTON, NM OR THE MOTEL 6 IN SANTA ANA/IRVINE CA AT 1717 DYER RD ORANGE COUNTY AIRPORT LOCATIONS!!! Let me start by saying that I have stayed at Motel 6 since I was a child with my mom on vacations and they were always clean, safe, and reasonably priced! That's when they were American owned and operated. Now they're mostly owned by middle eastern people who are very rude and the rooms are nasty and the types of people that hang around them is appalling! I recently took a two week long road trip with my 12 yr old daughter and my sister from north central Texas to the four corners, Winslow AZ, Grand Canyon, Sequoia National Park, San Francisco, Los Angeles, White Sands NM, and Roswell NM.

Manager at hotel is very rude and discriminates against certain people according to their color or status financially. He constantly yelling at people as if he’s superior and degrades people. Talking to people as if he has no regard for humanity. Stayed here very many times and the price on the rooms is a set price and pets are always free at Motel 6 yet he charges more at times and always insists on cash. And charges me ten dollars more for each person. Says price set is for one person and ten additional for each person. I’m paying 80 for a single bed 2 people when price on ad says 58 for 2. Whenever he talks to people he yells. Never in a normal voice. He is constantly arguing with guests and fighting. And he never gives receipts.

On June 5th 2017 I checked into the motel 6 in Wausau Wisconsin for one week, upon my stay I was not told that I had to clean my own room during my 7 day stay. After 3 days I contacted the front desk to ask if they could clean my room and was told no to do it myself, so I asked to have another room that was cleaned and was told no I could not have another room.

I have 2 small dogs and every place I looked wanted for me to pay for them just to sleep on the floor but Motel 6 was understanding of this and as long as your pets are behaved not a problem. I thank them for this and give them a great review. Motel 6 hwy 30 West Ft Worth Tx - great place and great people. Thank you.

I thought Motel 6 was supposed to be designed for those love to travel but are on a budget. I chose Motel 6 because I have a friend that loves to enjoy life like everyone else but not rich. I certainly don't expect it to be anything like the Waldorf Astoria Hotel but the most important requirements are that it be clean and decent and in working order. At least the air conditioner and the shower and lights were working but the sheets were dirty with lipstick stains, the bedspread was damaged with cigarette burns and the room reeked of cigarette smoke and we chose non-smoking.

I booked a room for the Motel 6 in Altoona, LA on Booking.com. Room was filthy. 1st room was so dirty, refused that room. I paid an additional $40 for a "suite," as this was all that was available. Second room was dirty, urine on the toilet and floor, shower curtain was moldy, all floors dirty as well as refrigerator and freezer. I spent over an hour cleaning my room, as it was after 1 am and rooms in that area were booked, and did not want my family to stay in that squalor. (Also, I knew no cleaning staff was available at that time). I was given one night stay for free (was staying 3 nights), and was assured room would be cleaned before I returned that day from the amusement park. It was. Next day when I left for the park, I asked if my room would be cleaned, and Management assured me it would. It was not.

Nasty hotel. I just stayed at Motel 6 for 5 days in Texas City Texas. The motel was under construction. I did not know that. The first night the tv was not working so I reported it. A man came and took cover off cable, shook it around and said he would come in the morning to fix it. I waited he never showed up. I notified the office again and nobody showed up. Never got tv working properly. My room had roaches in it which did not sit too well with me. I went out to swim in the pool and it was filthy. You could not even see the bottom. Don't know when it was cleaned last. I never got in. Also there was a syringe on the ground as kids were playing by the table at the pool. I'll never stay at another Motel 6 ever. Now I see why they are so cheap to stay at.

I would like to leave a review for a Motel 6 in West Des Moines Iowa. The room we stayed in was very unsatisfactory. The bathroom tub/shower was a problem. It was a triangle shape with a handicap seat. Both the tub and shower were uncomfortable to use; there was no room. The lights in the room would flicker on, and the light switches were installed upside down, which is a safety hazard.

After a very exhausting and stressful day, around 3 a my hubby and I went to Motel 6 Old Sacramento off Richard's Blvd in Sacramento, CA building #1305. First off let begin with while checking in mind you it's 3a... They're in the process of already "evicting" a family of two boys younger than 5. One of the workers were new! So I tell him I want one night not knowing how this hotel policy is and get checked in. Around 12:30, one of housekeeping came and knocked on the door hella loud and kept knocking til I answered, then questioned me if I'm supposed to be in the room and asked if I paid, umm yes I paid just totally rude. So an hour passes by she comes back, knocks on the door and then even opened my dam door but she couldn't open it completely 'cause I had the lock on so I tell her that was wrong, hear the lady from HOUSEKEEPING telling me I didn't pay, where's the staff??

My experience is limited as my associate was asked to leave 1 hour after I paid for the night as he is an employee for me in that area. After they took my money, they saw the gentleman that was staying there and refused to let him stay. I went back the next morning to ask for my money back and the manager refused a refund. I plan to sue them in small claims as it is the principle and not the amount I am after. They took my money knowing very well that they were not going to let my associate stay.

MOTEL 6 - 1500 McCullough Blvd. Tupelo MS - Bedding, comforter, floor & bathroom are filthy. My husband and I drove over 1,000 miles and we are exhausted. It's been awhile since we stayed at Motel 6. It was not fancy but it was always clean. I was astounded that anyone has the nerve to charge guests to stay here!!! I asked for a new bedspread, as the old one had cigarette burns and old gum stuck all over it and received one that was worse. It has cigarette holes, bodily fluids, some kind of sticky black matter all over it. It smells like cigarettes and sex... And this was supposed to be a better comforter? I'm so angry... I'm laying on my rain coat, as there are sex stains on the bed. My beach towel is over me as I dare not use the sheet or comforter. I kept my clothes on, as did my husband. He used the beach towel under him with his rain coat as a cover. I have NEVER stayed in a hotel this nasty.

On Friday June 23rd I arrived at the Lake Tahoe Motel Six at 6pm... The person at the desk was inept at handling the computer for check in and had no list of rooms that were ready. He said he had only been doing the front desk job for about a week and he probably would quit... Good attitude. There were six people waiting ahead of me with one woman had been waiting since 3pm to check in. She finally got a room and a key, came right back and said the door was open and there was stuff on the floor. Another person got a key and came right back and said the key did not work and it sounded like someone was in the room.

Never again will I go to a Motel 6. If I could give them a 0 stars I would. The place was overrun by homeless. The staff is rude. The place is NOT pet friendly. The place is dirty. The only good thing was the air conditioning.

The Motel 6 in Seymour IN is very disgusting and extremely unfriendly. Beds were nasty, room's lock is broken, outside locks are broken, and all around nasty bed bug infested place. I don't recommend staying here.

Stay at Motel 6 room 150 in Americus Georgia. This room was totally disgusting!! I don't think the room has been reminded since the motel was built. The tub, toilet, sink was old. Finish coming off the tub. Opened soap left on sink. Soap paper left in shower. Smoke detector on counter. Shower handle loose and corroded. TV had 2 remotes. One to turn TV on and another to change channels. A gap in front door about a 1 1/2 wide. Real safe! A.C. unit had filth in it. By microwave looked like coffee had been spilled. The only thing clean was the bed. We drove all night. We were exhausted. Had planned on two nights there. We spend about 2 hours there. I paid $66. For a dump. Called Motel 6. When they called the motel. They said they didn't have a room 150. Well we have picture of the room's door and everything else. Don't book at Motel 6 @ Americus Georgia.

I have stayed at Motel 6 everywhere for years. Always a good experience. But on June 19, 2017, I had a reservation at the Motel 6 in Orange, TX. on 27 Street. I had stayed there the previous week for 3 days, checked out and went to visit relatives for a few days. Come back on the 19 to check in. Went into office there. I was meet by a very rude clerk. I noticed the manager was standing off to the side trying to hide down a hall, then heard the manager tell the motel clerk something in a different language that I couldn't understand. The clerk turned to me. Then said, "I'm not renting you a room, you owe us money." I ask how did he figure that??? He said I owed 57.00 from my last stay. I told him that I didn't, I checked out when I was supposed to, and if I had owed them money why wasn't it brought to my attention when I checked out...

We played for 3 nights at this motel. The halls smelled of ** and people in room down the hall were arguing at 4 am as I was woken up. Carpets in halls smelled and stained. Ice machine not working. Snack machine not working. Got to room and sheets were dirty and remote for TV had low battery indication. I asked for replacement batteries and never got them. Found people popping outside. Door to building open so anyone could come in. Desk clerk busy with personal phone. Did not even watch or care who was coming or going. Overall not sure how they can run this place in condition it is in.

Avoid this location (Studio6 Atlanta Roswell #6025), Rm#172 was full of roaches, had to put my luggage on the bed. Guest relations and motel manager Mr ** have yet to accommodate me with my refund, everyone keeps passing the buck. Told me they will only refund half my money, and they wonder why people call them the Roach Motel! This was over a month ago! Sad.

We purchased a 4 night stay online at the Motel 6 in South Eugene, Oregon, right off the I-5 freeway, starting Monday, June 12, 2017. Our experience was not good from the time we got there. We got there around 11:30 am, and we were told that there were no clean double bed rooms on the first floor at that time. The clerk said we could have a room down the hall, but we would have to wait for a few hours. She said she had no idea when it would be clean. We went to visit my family here in Eugene, and got to the room around 8 to 9 pm. When we got there we found that there was no refrigerator nor microwave nor coffeepot. We also found 2 wash rags that were dirty with makeup on them. He also checked the water, and it took forever to get warm water. While we were unhappy with all of this, we still stayed one night.

Motel 6 Lawton OK - We had stayed for one night this past April. We booked online. Was given one price then checked in and was over charged. Not to mention my husband is disabled and requires a handicapped Room which we were refused. He also has a service dog and person at check in complained she had allergies. We found feces on the sheets of one of the beds. Had to fight to get a refund. General manager is never there. I wouldn't recommend this place to a dead person. Won't stay there again.

Because of a baseball tournament we booked a room for Saturday of Memorial Day weekend through Hotels.com. When I booked the room it said $66 a night, $76 and some change after taxes but was charged $81.23 when we got there. When I asked why the total kept changing I was told it was because the computers don't update till the weekend. Needing the room, I paid it but not before questioning the sign on the counter that stated if we were checking in a pet it had to be checked in at the front desk. I explained that when booking the room I didn't see anything about them allowing pets. I was assured that the rooms were cleaned properly and there shouldn't be an issue.

I recommended this motel for my Son's wedding guests. I had stayed here several times. He reserved a block of rooms for May 19 thru the 20th. I called Feb 16th to reserve 2 rooms for May 19th and 20th. My confirmation # **. I had it with me when I got to the motel on the 19th. My other son had made reservations also that week of the wedding. He also arrived on May 19th. I was told that all of the rooms were cancelled by corporate that morning. We had no room; any of us. We had to take what they had, no explanation as to why our rooms were cancelled or the block for the wedding. That was 3 rooms that were cancelled supposedly that morning. I asked for the corporate phone number because I needed to know why.

New management at Ventura Beach - I have stayed at this motel every month for the last 8-9 months. Staying 3 days or more each time. Recently they changed management and this is not the same Motel 6 I looked forward to staying at each month. The employees are all very helpful and friendly until recently. They all look unhappy and they all very qualified and know their jobs but not anymore. I'm shocked at the difference it has made and the service is NOT like it use to be. The rooms are not clean like they were. I had to get a plunger and plunge the room toilet. I can't get the front desk to answer my calls. I was given the wrong room keys etc... This never happened before. Happy staff makes happy customers. This is really sad and I'll probably not continue going there.

Thank you so much Paris on Cleveland Drive, Roseville. I went to the Twin City for my son's graduation and booked the wrong Motel 6. Paris went beyond what a person would do. She gave me all the info on who to contact and how to get my money back from another motel. She is a go get her and is in your corner... Thank you Paris and hope to see you on our next trip cause this is where we will be staying... Kind friendly people.

We reserved a queen room for 3 nights. We were put into a little room with a chair and table that couldn't be used because of placement of the bed. The room was the smallest we have ever had. It was next to a room for all the electrical works for the motel. Wifi would not work. We paid over the amount stated and the bed had springs sticking out of it. I will say the staff were quite nice and helpful when they could be. Worst experience we've ever had.

I booked a 1 night stay on 5/21. When I got to my room there was broken glass everywhere. Went back to the help desk and requested another room. The other room we were moved to was infested with cockroaches. Went back to the help desk and decided to stay elsewhere. Help desk referred me to manager who was not available until Monday. Called Monday and while I was explaining situation to manager she hung up on me. Tried calling back 20+ times and got the runaround. Just trying to get my money back and talk to someone. Called 1800 number and requested to speak with manager, got put on hold and got hung up on. Is this even legal? I'm baffled at how they are doing me so dirty and literally being robbed. I don't know what to do.

The Motel 6 Dean Martin location has bad customer service. The security lied and said he saw me smoking marijuana, in turn putting me on a "do not rent list," (I don't even smoke) which is b.s. Not sure what's the issue there but PROFILING is a PROBLEM.

I stayed at Motel 6, Jersey Village, Houston, Texas for an extended period of time. A total of 12 weeks in the last year alone on three separated stays. The hotel management team was very unprofessional. I had not had a problem there until I mentioned that I noticed the really large blood stain on the mattress. I was concerned for my health and I was told that if I wanted to see a doctor, that they would not pay for it. I was also told that they would not refund me for the time I had been sleeping on the bloody mattress. The way the matter was handled was that I was put on a DNR (do not rent) list. The manager also lied and said that I created a disturbance. When I call to report this, I was told that they could not refund my stay because of the DNR due to the disturbance. I was shocked! I asked "What disturbance?" I had no idea, because there was none.

Stayed at this location Motel 6 Temecula Rancho on March 12, 2017 for my birthday this year. I have stayed at this location every year usually 3x a year to be exact. This date was different for some reason. New staff, no manners and no customer service skills whatsoever. I asked for a receipt the amount was different than the quote on the phone and for some reason equipment was down and not functioning so she hand wrote me a receipt. Ice machine broken and vending machine ate my 5.00 bill. I'm just not so sure I will ever stay here again. Motel 6 keeps rising in costs but doesn't give what is the most important in business to its guest. Customer service, plenty of competition guys, get a clue.

I have never been treated so badly by hotel staff ever. The ladies who clean the rooms are very rude and hateful. My experience I had not 20 minutes ago was the worst yet. We ran out of toilet tissue so I ran downstairs to the laundry facility where the women do the linens and keep supplies. I very nicely asked if I could have a roll of t.p.. She may have been half a step from the box it was in. She snatched it up, shoved it at me, then persisted in slamming the door in my face. Just to let you know we have been here four weeks and it's just getting worse. This is the Lee Hwy/Bonny Oaks location in Chattanooga TN. They have treated me horribly my whole stay. I would go somewhere else but no vehicle and limited income makes that a problem. I really truly believe it's racism. They all look at me like I'm the plague. I have not been even the least bit upset or mistreating towards anyone employees or guests. I am actually a very laid back easy going person.

Bed bugs - Yesterday 5/07/17 my wife and I spent the night in Room 104. Prior to checking in room I asked the clerk if the rooms were in decent shape and she said they were 2 months old. Well I got 27 bites on my body, from my feet to the top of my back. This is not fair for an American name hotel to be brought down by this non- AMERICAN people!

My wife and I checked into the Motel 6 on 125 Arsenal Road in York PA on Friday night April 28th 2017. After a bunch of confusion as to whether or not we were confirmed there or not we started to unload our luggage onto one of their rolling carts only to find out that the carpet on the cart was soaking wet and soaked all of our luggage including items I had just purchased at a trade show. We complained and they did nothing so we carried everything to our room by ourselves. That is where all the trouble began. Upon entering the room (105) we found the floor which was NOT carpet but fake wood or something else covered in water.

First I will say that I am aware that all items are at my own risk but... I stayed the night at this hotel on April 29th 2017 leaving on April 30th 2017 in room 224. I noticed my camera was missing around an hour after leaving after seeing a storm I wanted to get a photo of. I am a storm chaser after all. I called the motel in Terrell, Texas and asked the reception about my missing camera. She was cagey, and hung up twice and after I mentioned the police, she took my number and assured me that a call would be made to me if it was found. I however don't believe her and neither does my friend. I am suspicious that they have it and don't want to return it to me as it is not their property and I have had to shell out $250 for a new camera because of their inept attitude and lying. I suspect that one of the cleaning maids took it and sold it perhaps for drugs.

Galveston Motel 6 on Central City Blvd. I booked the room via Booking.com. I checked in at 3:30, I opened the door, saw the stains, dirty and torn bedspreads on the beds. Dust on the furniture. Very worn pillows. I would not let my dog sleep there!!! I left and never came back!!!

The manager ** was so unprofessional from start to finish. She acted like she was giving out free rooms instead of making the customers appreciated. I caught her smoking ** on the stairs and using foul language in front of me and two more customers. Corporate needs to send her back where she came from. She is not management material. Plus they got security ** harass everybody that walk to the store or McDonald's. His reason is this is a drug area but what that has to do with "a paying customer being harassed in this free country". SMH. The worst stay I've ever been to (1201 NW 31 Ave pompano 33069). I will blog on every site about this dump.

Having stayed at the Medford Motel 6, last week, cigarette burn holes on the blanket, sink in bathroom did not work, holes in the "drape" and a man knocking on my door saying a man is paying for my room. Where is quality control, and management.

I was overcharged because I had a confirmation number with one rate but when checked in was charged more. My brother called to make reservation and was hung up on. My daughter made a reservation for one night and ask if she also could get a room close to my brother and my room. She was told that she was being unreasonable and he was from a different country and she was not working with him so he put her in another building even though there was space available much closer to us. We were at my father's funeral and did not need someone who was rude and inconsiderate of three bookings at his place of business. This is America and his customer service was lacking. We stayed at Motel April 21 and April 22, 2017.

Hello my name is Jasmine and I'm from Fresno, Ca. I'm in the process of moving so I decided to stay at the Motel 6 where the security guard just got killed the other day. The manager is a Mexican woman whom come off as nice but is a very rude and racist individual. I stayed at this location about a week and a half. The first 3 days was okay and afterwards she gave me hell. I asked one housekeeper if I can use the broom to sweep the room because I didn't want to awake my baby that was sound asleep. She told me the manager had informed all the staff members not to let me use the supplies nor broom.

DO NOT EVER STAY HERE!!! I stayed at the Motel 6 on 1450 W Dundee, Palatine, Il, #4722. I was in room 127. I was scheduled to stay from 4/9/2017-4/11/2017 but I was forced to leave a day earlier and find some other place because the place stunk so bad of cigarette smoke. The entire hallway and the room. This really bothered me because it says no smoking and has no smoking signs everywhere all over the hallways yet this place reeks of smoke. I could not breathe.

The Pakistan woman and man were so rude! Once I came into the lobby with elderly mom and service dog. The woman told me "The dog was not allowed in lobby area so to take him out", in a very rude voice and she said "Who told you dogs were allowed." I told her I called the night before to verify it and was told I could' and that he was a service dog. She shook her head and said ok! Then the man comes in and they spoke something in their language and he checked our reservation and told me it was only for two people but no I said I made it for three people through expedia. He insisted that it only showed for two so I had to pay extra to not argue. Told him we requested upstairs room he said you have a dog you stay downstairs so gave us the keys and went to the room. Went in, my mom was so tired from drive and had to use the bathroom so bad but I got to tell you the room smelled like cat urine.

I don't recommend anyone to stay at Motel 6 in North Little Rock off Mccain Blvd! As I persisted to check-in went to first room and was moved to second room due mechanical problems with TV. Then proceeded to go to second room and got there as well. Tub had tissue in tub. Cleaned. Run. As taking bath still tissue floating in water. Then I thought might have plumbing problem. So contacted maintenance and maintenance mgr came to assist with problem and had stated there was a plumbing problem but had been rectified! So she persist in plunging tub and she retrieved hair, nail (both toe and fingernails), tissue clogging and I stated "gross." Still she did not recommend move. Also complained of this TV as well not working. Line going across picture. Maintenance mgr. stated she had put in for 12 new TV and did not know if she was going to get.

Americans with Disabilities DO NOT STAY HERE (Motel 6 3228 N Chestnut st Colorado Springs)! This is the worst hotel known to man. I read every post and none are as bad as mine. They gave me an upstairs room but I can hardly walk, reservation was for a downstairs unit. They lied to me about the room and many other things. My daughter fell on the rocks and when we tried to report it they hung up on us twice. They stole our laundry and never cleaned our room once. We were there for 13 days and they didn't change the sheets once.

Issue 1: I had booked the hotel online earlier that day then called immediately to confirm the booking, and told the woman answering the phone just one adult not two. She said that would drop the rate. She then gave me the recalc amount, and then I said to her I would be arriving at X time. I arrived when I said, and ran my card to find out denied, and so I had to dig why. The manager, who I have always dealt with, said rates change throughout the day. Ok. But the person checking me in insisted I was wrong, and I of course pushed back. Then I remembered I had the confirmation email and I had to show it to two different staffers, and only then did they override the charge to match what I had been told originally. Not sure where the problem here is, policies or faulty computers?

The price for a night was very reasonable which was nice but the rooms weren't very comfortable, didn't have a couch or any other furniture besides the beds, and after leaving a day later I noticed bed bug bites on my legs. The comforter also had multiple holes in it which I assumed were from cigarettes. Overall, the service/staff were good but the beds -- I wouldn't recommend staying there just because of them. Need to clean mattresses and bedding more often.

Hair on sheets, obvious linens weren't changed. Big pile of hair on floor. Only a very thin blanket. Furnace really loud. Very thin walls. Room price was reasonable but will pay more for a decent room next time.

I stay at this hotel often but no longer will be staying at the Sycamore, Illinois location. I do have dogs which is why this stay was easier. However after staying this time I paid for 1 night and decided I would stay 1 more so I went to pay for another night. When I was at the desk to pay, it was a lady I haven't seen in there before went on to tell me that they can only let me stay 1 night at a time, said I trashed the room on previous visits. I've always kept the room in order and had never stayed more than 2 days. I believe she thought I was someone else. I have never got a charge for room being destroyed and never had anything said to me from previous guy that I normally see. Big disregard to customers. Bad people skills. I'm pissed. I was a very frequent customer.

Motel 6 Santa Barbara - Carpinteria North, Carpinteria - Disgusting isn't a bad enough word to describe how dirty and neglected this room was. I booked through Hotels.com. The room was supposed to have been $89. I checked in at 10:30 that night... no rooms left. I had paid for the room before heading up to 3rd floor. Empty Rum bottle under the 1st mattress. Wet plastic and garbage under the second mattress. Dead bugs on floor, Sheets stained and dirty... inner and outer. I asked for a refund or another room and was told there were no other rooms and the money I had paid was nonrefundable. No box springs under the very old mattresses. The empty plastic rum bottle had worn a pattern 24" wide and 18" across. I pity the couple that spent their time on that bed. LOL. Hair in the shower and drains and bathroom floor. The manager put on plastic gloves. These should be provided to all people that try to stay here as a safety precaution.

DO NOT STAY IN THIS HOTEL. The people in the front are rude. I made a payment 5 min after 12 and they told us we had to leave. After I stayed there before paid every night as I did again. Not pet friendly at all. Rooms smell bad ** and hookers all over the place even when it's a no smoking room but they do nothing about this. I want a full refund for all my hotel stays at this nasty place. Their ice machine is down. Has been since December. Rooms never cleaned. No new towels. Had to go get them sheets on bed for a week. Gross. Not worth the money or stay. BEWARE. NOT PET OR KID FRIENDLY. False advertising.

This motel sucks. This person in the front desk is very rude disrespectful. She is so unprofessional. I had an issue with a door. I went downstairs since the young lady help me out earlier that day to fix my door. I went to speak to the front desk lady name Olga and hell broke loose. She was so rude came with the worst attitude towards me and after her boss decided to show up, she acted like an innocent child. Even her boss was extremely rude. She told me she was telling me I was not longer able to rent here no more!!! Horrible service.

I stayed at the Motel 6 in Harvey, IL and it was the worst place I have ever been! The entire carpet was so nasty, I refused to walk on it without any shoes on. The walls are so thin that you can hear people in the next room. The room was suppose to be "smoke-free"; however, it reeked smoke. The staff (day and night shift) were rude and did not honor my request for a wake-up call (there was no alarm clock in the room). My room key stopped working on the second day and the night shift clerk gave me a hard time resetting it. Her attitude was just as upsetting as the room! I will not recommend this motel to anyone.

I was threatened by owner with animal control while I was in my room with animal. I was told that I have to pay 10 dollars for a plunger because my toilet has been stopped up since I got here. I was cursed out by the staff for no reason.

Me and my 84 year old Mother were forced to stay at the Motel 6 in Fayetteville NC as we were victims of Hurricane Matthew and we spent out of our own pockets over $2,300.00. We have never stayed in a more dangerous and violent motel. Every other day there were police raids, the U.S. Marshals were there looking for people. The amount of criminal activity was something I have never seen in my entire life. Drugs being bought and sold, prostitution and you name it and it was going on there. I brought this to the manager's attention and it did not seem to bother or phase him as long as he was making money and would rent a room to anyone as long as they had money.

The room rates are too higher than you expect for the quality of the room you get. I was there March 14, 2017. No microwave or refrigerator in room for 51.77. Are you serious? And on top of that the room 249 toilet does not flush. I checked in about 1 pm and did not get service. I called to office. He said someone was to come but they did not.

I have stayed at least 10 times at this Motel 6 10694 Olson Dr., Rancho Cordova, CA. Last night was around number 11. Let's see, that's around $1,000 dollars total. Now, that might not be much to them or whoever reads this, but it's a lot to me, the widow of a United States Army Veteran. That is about what I get every month as his widow. It was late and I went to the Motel 6 that I knew to be the usual and expected with an AARP room as before. It wasn't. I didn't know AARP and Motel 6 broke their "6 dollar love connection".

I have stayed at this Motel 6 in Bossier City, LA in 2016 and now in 2017. The ice machines (2) were not working on either visit. The staff is nice and the room was OK. But, if you have coolers or need ice, plan on spending at least an additional $2 per day to buy ice at the convenience store. Not sure if they plan on ever fixing the ice machines...

I recently stayed at the one in Frederick Maryland. On the website it stated it has a micro fridge but didn't. We went to the front desk but no ironing boards. When we arrived the room was cold so I assumed because it was empty they had the heat off. So we turned it on and left for the store. When we got back we thought we had the air on instead of the heat but we didn't so we figured it was a trick to it. Let me back up a little. When we came back from the store they had the handicapped ramp blocked with ironing they were throwing out. Well my sister is in a wheeled chair so I had to clear the ramp to get her up the ramp. So we had to leave for a funeral. When we came we tried the heat again. Still it didn't work. We called the front desk and she told us we had to turn it off and turn it back on again and make sure it's on 71 degrees so we did.

When I planned to stay at Motel 6 in Portland Maine Fri, sat and sun. Sat night the police came to my door and arrested me on a warrant for an unpaid fine that was ten years old. This motel gives the names of everyone staying in the hotel without your consent. At no time did I give them permission to give out my name to anyone. This is a violation of privacy. Upon my release from jail the next day after paying my forty dollar bail I returned to get my money back for sun because I was not there they refused and put me on a never rent to again list. What the hell.

Front desk relations - Paid for room. Was not ready. When I returned the room was occupied. Another room was given at no discount or good reason for my room being taken. The other room was infested with roaches. Again only a 20.00 dollar discount offered. On my refusal of offered refund I was trespassed by police.

As of March 1, the relationship between the Motel 6 chain and AARP has been discontinued. I found this out when I went to renew my free AARP WiFi at the front desk this morning. I was told that Motel 6 no longer offers free AARP Wifi for Seniors. In addition, there is no longer a 10% AARP lodging discount available. Some individual Motel 6 franchises will continue to offer a 10% senior discount... but depends on the location. A sad development. I have been trying to find out why AARP and Motel 6 have severed their long time relationship... to no avail.

My fiance and I stayed at Motel 6 on Benson Hwy in Tucson Az in February 2017. We were there to visit his 90 year old mother for a week. Very happy when we checked in, area not the best but fine, clean room to start with. They do not however change sheets but every 3 days which I can handle. The 4th day we spent 12 hours with mom and came back to the motel bed was made, bathroom looked fine until I realized there were no clean hand towels and washcloths but the dirty ones were still there. Hmmm? Ok mistake no problem I can live with that. After all I have done housekeeping lots to do (if done right) Then shower and bed.

I have stayed in Motel 6 motels all over North America. Normally, my stay in any one of them is fine. But I want to alert consumers about the motel that I just stayed at in Miles City, Montana. That sorry excuse for a business should not carry the Motel 6 brand name nor should it be in business at all. I came off a bus in the middle of a snowstorm and my room was already bought and paid for. But when I got to the motel, I discovered that the heat didn't work in that particular room. The spreads were terribly wrinkled on the beds and the glass in the mirror sported a large crack. So the "management" offered another room but when we opened the door we discovered that the room had not been cleaned. The heat worked but the room was a mess! So I had to sit in the corner, late at night and after a harrowing bus ride through a storm... and wait while the "management" performed her version of cleaning of bad service.

The Motel 6 at 1623 E. First st. Santa Ana seemed alright the first few nights. One day the manager took my room key because I wasn't the registered person (although I was on room as guest) he said that my roommate would need to give me the key. Which he did or how else would I have it. I spent 3 hours in the rain and cold before my roommate woke up. Manager told me do not tango with him because he is the manager and no one would take my side. I questioned him and asked him what I did, but after asking for his employee's name, he didn't like that and kicked me out. I called Motel 6 complaint line but no response.

Motel 6 Denton is a great place to stay. The management is very friendly including the whole staff. The rooms are nice and clean. Very quite with no loud noise. I recommend this place for the experience and price.

On 2/2/17: Today I received a disturbing phone call from my Hispanic employees stating that Motel 6 located at 2727 white ave Bakersfield, ca 93304 661-834-2828 - refuse to let them stay at their hotel today because all of the guests staying at Motel 6 have Mexican IDs. These Mexican IDs are government issued, completely legitimate identifications that are approved to use for the I-9 form for confirmation of identity. I would also like to point out that my employees have stayed at this exact Motel 6 several times prior to 2017 and never ran into this issue. Apparently, this new policy is happening in all Motel 6 in Bakersfield. I can only imagine it's happening in all of California.

I husted at the Motel 6 in Sparks Nevada across from Braille City multiple times never have I ever had a problem with any of the employees at this place except for the night graveyard shift front desk woman the big Samoan overweight **. Sorry for the crude language but I don't have no other way to put it. My husband simply went down this morning to ask for another key things he was getting ready to go to work and we only have one key and she refused to give him a key and then went into telling him that our room was to be clean today by housemaids. First of all if I don't want housemaids in my room coming in.

I checked out after 20 minutes of checking in because I felt unsafe and the room smelled like smoke. 18 of those minutes were spent in the parking lot on the phone with customer complaint services and arguing with the front desk lady. They refused to refund me from the start and I left in tears, receiving no compassion from the manager. They treated me like dirt.

After losing my apartment to a house fire I booked an extended stay at this Motel 6 on Ogeechee Road in Savannah. After checking in for $293.00 for 6 days I discovered horrible conditions. Upon entering the room #323 I first noticed the boarded up window missing its glass. I then noticed the dirty floors and carpets, broken cabinet drawers, iced over mini refrigerator, soiled and dirty microwave and the ROACHES!!! I notified the manager of my disgust and he stated "There are no refunds" and I was stuck with that room.

When I was younger I stayed many weekends in Motel 6's with my dad. I can remember how cheap it was because I stayed for free and the rooms were always really nice and most had pools so for a young kid that was pretty exciting. Now that I'm older and have kids I was in need of a place to stay for a month while looking for a place to rent in Roseburg Oregon. I decided to stay at Motel 6. I soon realized that I wasn't a little kid any longer because the rooms were not cheap and there wasn't a pool for my kids to enjoy, not to mention nobody could stand a chance to sleep in cause the employees who worked there were so loud, it felt like our room was where all the cool kids came to hang out lol, there was constantly people talking loud and banging the clean up carts into the walls, dogs barking, etc, etc.

Rented a room for a week and the first night I am getting settled in and see a bedbug. I immediately contact the office and am told that they can't move me or refund me for the night. I packed my bags and am thinking about taking legal action. They were so nonchalant.

My room was burglarized and police were called. There was no forced entry. A week has gone by and the manager/owner has yet to turn over surveillance footage and the key card data. Management has reviewed the video and are aware a master key was used. I have not had any contact with management. 1 staff member has been excellent, she did apologize. I feel this motel should have turned over this vital information to police immediately. In my opinion they are acting shady. This motel should have taken this situation more seriously. I'm so upset and feel violated by this thief and this motel. I feel this motel has not treated me with respect.

I always book a room here. This time was by far the worst. I started off in Room 220. Used the restroom, flushed the toilet and water started coming from nowhere. But before that there was roaches on the floor that were moving so I went to the front desk and asked for my room to be changed and it was changed to Room 218. That room was fine until I seen something really red and small crawling on my pillow not once but twice. Got up, pulled the cover back and their was a damn bedbug crawling in the bed. I went to the front desk and said I was upset. I had my proof.

I checked in after a hospital stay and was quite upset. The desk clerk was completely professional, courteous and genuinely friendly. He was a gem! From the cleaning crew, housekeeping, grounds, all were wonderful. This is an active area, staff is hoping, all with smiles. I am enjoying my stay very much. My original booking thru Hotels.com then I extended my stay through the Motel 6.

I like Motel 6 reliability and consistent cleanliness. I stayed at Motel 6's when visiting family as I traveled up and down I-5. You don't have to haggle with the front desk over prices. I hate that every person gets a different price like a used car lot at so many other motels. There is a sense of honesty, and cleanliness. The slightest thing not right and so quickly they make things right. Like when German fixed my heater in minutes and it's been cold. Thank you Motel 6.