Motel 6 Reviews

I returned to Motel 6 and the stay was great. The staff was very kind the room was great and the manager Sam was the best. I would recommend this motel to anyone wanting a great motel experience. I give them a five star for excellence in hospitality and management.

I would like to thank the staff and most of all the manager who was on duty 7/22/26. He did a great job of handling a situation effectively and efficiently. I will recommend Motel 6 to friends and family. My stay was wonderful. Ty again and your manager. Great man. Give him a raise. Ty.

This is a very late review of an extremely understanding and helpful staff member named Lilith at the Wilsonville, OR, Motel 6. At a very stressful and tiring time of moving out of a nearby storage facility for our son, Lilith helped us find parking for a few hours that we desperately needed. Thank you, Lilith, for your caring and making us want to stay at future Motel 6 hotels. The **

I stayed at Motel 6 Medical in Lewisville, Tx On Sept 22 at 11pm the people next door started fighting. Screaming, cussing, loud thumps against wall. I called front desk a lady said "I will talk to them". The fight escalated to the hallway. Screaming, cussing, more loud thumps. I called the front desk again to report brawl in the hall. She said "I will talk to them again": I said "no, it is too dangerous." I told her call the police or I will call police. She again said " I will talk to them." I called the police. The next morning, I mentioned the fight to the man at the desk. His reply was the people were just having too much fun! Which is ridiculous, it was a huge fight between 2 people. I was scared for own safety and other guest. Motel 6 choose to ignore the safety of guest at Motel 6

I reserved a King bed at the Wichita Falls location. I arrived around 8:30 pm for check-in and to get my room key. I had already paid for my room. I was told by the receptionist that she gave my room to another couple. They only had a room with two twin beds. I am 6' 4", and a King size is what I needed. I made do with my only option. The room stank of cigarette smoke, and it was not a pleasant smell.

Ladies and Gentlemen. I IMPLORE YOU....DO NOT SPEND/WASTE YOUR MONEY WITH MOTEL 6. I had the unfortunate experience of booking and paying for a reservation at the Roseville Minneapolis North location in Minneapolis, MN. I PAID and the night I arrived, the Motel 6 employee REFUSED to give me my room, claiming he did not have any clean rooms.

I stayed here for 1 week and paid over $400 dollars. I then booked a second week and found a live Bed Bug. I reported it to the staff at check in and she said we don't have those here. Ok whatever!! Then the Manager at 7 am gives us a different room and then proceeds to blame me due to it being dirty. Whatever!! I asked for a 2 day refund and all they are going to refund is $7.00 how pathetic. I will never stay at this hotel again even if it is cheap and allows pets with no deposit. The Manager didn't apologize at all and she was Rude. I also had to pay to re-do my laundry. My advice Don't Stay at Motel 6 6011 S 6 Street. I have pictures to prove they have Bed Bugs!!!

BEWARE... I made a reservation to the Motel 6 Springfield North, paid for the room online and got my confirmation email. I showed up to the motel and was informed it was no longer a Motel 6 and was under new management and that they ABSOLUTELY DO NOT accept reservations made on the motel 6 website. I was stuck with a worthless reservation and the only money I had for a room, motel 6 would not refund it. I lost the job I was interviewing for the next morning, no shower and slept in my car. I looked horrible. Now it's a week later and I'm still fighting to get my money back, I have photos, bank statements, proof of the reservation and photos of the sign at location stating it was not a motel 6. So this is not new to them. How many people have they stole from. And then to keep running me around in circles is just criminal. I'm pretty sure a lawyer is needed for this one.

We reserved 5 rooms, 2 nights in Lompoc CA. for a family wedding. My room had 2 separate reservations. The front office guy didn't match both reservations and the 2 night he comes at midnight knocking hard on the door demanding payment, very rude, disrespectful and got aggravated and confrontational to a point that we almost got into a fight.

The smell was horrible and I was not feeling safe.

This is about the Motel 6 in Hazelwood, Missouri: THEY HAVE BED BUGS! I went to bed and the next day I was covered in irritated itchy huge bumps and bites. On closer inspection of the sheets the next morning I realized the sheets were not clean. For the next few days my skin was killing me despite taking ** and using **. I also had to live with the fear that I might be carrying bugs from the motel to the next location on my trip or even worse back home to my family. Ruined my entire trip. It’s 2 weeks later and the bites are still flaring up.

Front office reeked of ** and the clerk named Amber was rude as hell upon check-in. TV did not work in room, nor did any outlets except 1. Room was dirty and dingy even with a wood floor. Plenty of drug use throughout the hotel.

If I could give 0 stars, I would. We booked a room in December 2025 for Cheyenne Frontier Days for this last Saturday. 1 night was $340. We understand it was a busy weekend, but it was the most awful room we have ever experienced. The bed smelt highly of cigarette smoke (supposed to be smoke free). When I pulled back the covers, the sheets were so wrinkled and messy (clearly not made). The mattress cover was off on my husband’s side. Thankfully I had blankets in my car so we didn’t have to sleep in the bed. We slept on top of the comforter. I had to kill three bugs that I saw. The shower curtain was barely hanging on. They must have stopped the painters mid-project because nothing was finished. The TV, WiFi, and Phone (with 24/7) service did not work at all. (Amenities to be included.) The pool looked like a sewer pond that was green. My husband went out and immediately came back and refused to get in. Better off sleeping in your car for free.

This is a filthy hotel. Filthy stairway, filthy walls & floors, broken items, no lamps or phone, loose and barely usable equipment, dead bugs.

This is for the Motel 6 in Mesa Arizona 1625 address. I had the worst experience I ever had! I couldn't even get in my room so after 20 minutes of trying to get it open, they gave me another room and as soon as I walked in I stepped on like 7 cockroaches. It was infested all over the walls, walking on top of the bed, on top of the TV, everywhere, so I just turned around and walked out. And I got another room and I couldn't get in because the door was broken. So after 3 attempts of getting my room I gave up and asked for my money back? She told me since I was check-in the first room for more than 15 minutes, they couldn't give me a refund?!

Room not ready for check in, staff rude, dressed in street clothes, dirty property, everywhere! No clean towels available, pool closed,non working. Had to go to my car for a roll of paper towels to use after bathing! WTF.

This hotel is so horrible. I won’t recommend anybody to go and stay with them. No AC broken showers. The front desk guy is a liar. He said he was gonna reimburse all my money and he didn’t. When they call him about the problem He just hang up. That’s not right to do this to people. Those pictures they have all those rooms they’re totally out of place. They’re not even from the hotel. You can tell just by looking at those ugly best that they have you sit on and you going all the way to the bottom of the mattress that’s horrible.

Went to N Sioux Motel 6 in S. Dakota. Very rude man hard of hearing. He disrespected my wife and I and is lucky not to be in hospital. I understand why his lot is empty. Avoid this person's energy.

THEY HAVE BED BUGS. Horrible. No one is ever working and after getting eaten alive by bed bugs they refused to refund the night I slept there. I can’t say enough bad things really. It was also hot, dirty, and fully disgusting.

I'm at the Motel 6 Airport Rochester NY. I'm 73 and on Social Security. Also not in great health. My 40 y/o disabled daughter is with me. We're also both on food stamps. We got the room on Monday, and today is Saturday. The very first thing, the microwave doesn't work. I was looking forward to that because with food stamps I could get us Stouffer meals for between my $3 and $4 apiece for meals. Because of this problem, I had to buy fast food, which is ridiculously expensive. They never offered a room change or a price reduction. They also claimed they had no more microwaves even though I suggested pulling one out of a vacant room. Today, day number 6, they miraculously found a microwave that works. Unfortunately, the financial damage had already been done.

Studio 6 Suite, Deerwood Park, Jacksonville, FL. Worst hotel/Motel ever. Dirty bedspread, dirty bath mat and shower curtain. No bath towel, only two hand towels. No plastic drink cups in the bathroom. Carpet appeared to have had a homicide taken place on it and barely been wiped up.

The manager at the motel was harassing and rude. I tried to extend a family member’s stay and he apparently didn’t know the process or didn’t care. I per his instructions booked and paid through Motel 6 reservation line. They had no issue but he had my guest to come to front desk and with me on the phone explaining I had gone through proper channels, proceeded to harass us and told my family member to “get the F out of here wasn’t extending the reservation”. He refused to acknowledge the room had in fact been paid and credit card confirmation was emailed to me. He also said he may fire an employee that had gone above and beyond to help. He stated you can’t pay without a physical card yet he charged a room fee to my Credit card and no physical card was presented to him .. According to him, that’s terms to be fired!! Is this not an HR issue?? He should be fired and honestly charged with harassment. Beware of this motel.

Booked 30 day stay, no fresh towels and no cleaning of room for 3 weeks. Internet extremely slow. Barking dog next door and 7 guests in one room across the hall. No electric 21st day, argued with the Manager and she evicted me. No refund for my last prepaid 7 days. Management from the trailer park swamp!!

High priced, no fridge, no microwave, no hot water for shower, no ice, friendly staff, not recommended. Elmsford New York.

I was very unhappy with this motel on my recent stay (Pismo Beach 4th street). After checking in my room I noticed the floor was very sticky and dirty. Then I was aware of feces on both sides of the toilette (on the outside) and the bottom sheet was not changed and had food crumbs everywhere on it. I immediately went down to the front desk and made them aware. I was told to take pictures and I would be refunded the next day. I was never offered a different room and no one came to clean the feces off the toilet. The next day I showed the pictures to a woman working in the office and was told a manager would get in touch with me which never happened. Called customer service and nothing was resolved.

Booked a room in Little Rock Arkansas. Got there and the front desk deleted our reservation right in front of us and said they didn't have any rooms. Called corporate to find out they had plenty of rooms. I was the only ** person at the property and that's the only reason we could see for that treatment. I was in the parking lot for 4 hours looking for other safe areas to stay. So my statement isn't based on 10 minutes. Corporate apologized and said they will look into it. I have 3000 dollars tied up and they didn't offer a single thing for the inconvenience. They haven't reached out to me even though I told corporate my thoughts about being racist. I know I would be pissed if that happened to my business.

No hot water for 2 days now & the pool is nasty looking and green! Rooms are clean and what staff they do have is friendly.

I reserved a room for today. I paid extra so I could check in early. I did it on the motel six website. The lady at the desk spent a long time having a personal conversation with a friend I assume. When it got to me she told me there was no room. I told her I reserved one and already paid for it. She said well they didn’t have anything and they never had anything early. I said I paid extra for early. She said no we might have something at 3 o’clock. I said then you need to cancel this and refund my money..

I stayed here during the week while I was in town for business, and I was honestly impressed, especially for the price. The room was very clean, the sheets and towels were fresh, and everything felt well kept. Parking was easy with plenty of available spaces, and the overall atmosphere felt calm and safe. What stood out most to me was the security and professionalism of the staff. The front office employees were friendly, courteous, and very professional. They made check-in easy and always had great attitudes.

The beds at this motel squeak so bad like they're broken. The ceiling has water bubbles on it. The bathroom smelled like dog urine. The TVs are so old and outdated.

Yes, I booked a reservation for Motel Six, May twenty first to May twenty fifth on Runburg in Austin, Texas. I got there after three the room was not ready. He told me wanted me to wait. I said no. I'm there when I should be. The room should be ready. It's not my fault they're not cleaned. So he finally gave me a room, and I went to the room and loaded my items. I was gonna, it was gonna be an extended stay because I just moved to Austin for a job and then it started raining, and I heard a big rumble, so I got up to look outside and I stepped in water. I wonder where it came from. And let's check by the door but it wasn't coming from the door, there was some sort of leak in the wall behind the tv. And it was coming out from the baseboard, the whole floor was flooded. All my things got wet.

BED BUGS infested with them, BED BUGS. The motel had bed bugs. It's gross.

I reserved a room at the Motel 6 in Hattiesburg Ms. Please do not stay here. The room was so dirty, when I pulled the sheets back on the bed to look at the bed the sheets on burn spots and blood on them. The floor look like it had not been swept in months and the tv was even dirty. The tub looked like it had not been cleaned in months. I had to go find another place to stay, and Motel 6 did not refund my money. I never slept in the bed. I saw the room and walked out. PLEASE!! Do not stay here. Also, it's a place for drug addicts and extended stay people. I would not recommend this place to anyone; it needs to be closed down. I gave it 1 star, but that's because I had to submit this.

The towels had makeup smudges and dirt spots. The shower had been repeatedly sprayed, but not wiped in ages. I asked for a spray bottle so I could clean it myself. We were also denied a late check out time, or a safe place to store our luggage, while we wait to hear back about our broken down car. Thanks for nothing, Motel 6.

I travel around the country for my job. I've stayed at a lot of great locations. But this Motel, 6 in Portsmouth, New Hampshire. Stay away from, when I mean stay away I ain't exaggerating. I contacted the Department of Health in Portsmouth New Hampshire. They shared with me that this motel 6 location has multiple health violations and code violations. And what happened to me? And the reason why I am writing this review. I stayed at this location and I received bed bug Shells, in my suitcase, I got bit multiple times by spiders. The outlets did not work. The heater did not work. And there was a cockroach hanging around the top of the shower head. So for your health and for your insanity, stay away from motel six in portsmouth, new hampshire. I had to throw away my suitcase and some of my clothes, so I lost money. Because of this horrible motel 6.

If I could leave a F rating I would. Motel 6 hires horrible supervisors with ZERO customer service. The supervisor in the Idaho Coeur D Alene will scream, have a attitude and then twist it on you. She will hang up, and kick you out to and make up lies to try to keep you off the property forever. Customer care won't even get back to the costumer after the complaints. So I am banned from Motel 6 where I live over a liar and snot in Coeur D Alene. Everyone else that works there is kind, and has good costumer service. She is AWFUL. Motel 6 you need to fire her and replace her with someone else. Even a customer in the parking lot said she was always horrible to them too and MOTEL 6 doesn't care. They keep her in her position. She has a Napoleon complex and is a liar! HORRIBLE HORRIBLE experience! Worse customer service in my entire life. The hotel next to it is 50 bucks more a night, but everything works and the customer service is better.

Lies, deceit, false photos. Disgusting, and the service, made a reservation ahead of time, didn’t get checked in for 2 hours. Kitchen room, only thing in the cupboards was dead cockroaches and a live one too. DO NOT STAY HERE!!!

I have stayed at this Motel 6 in the past under previous management and had never had an issue. Even referred many working at a hotel nearby in the past. This morning upon checking in the only person I believe the live in owner while checking us in, said he did not feel comfortable letting us check in. He pointed at the refuse service sign, which I get and have also used before. But his only explanation was he didn’t feel comfortable and said to go to the other motel 6. Please be careful if you are driving any distances from this location as they may cancel your reservation through Expedia, etc. They accept the reservations and get paid for them but do not honor them if they don’t feel like it. Just be careful

My name is Karen ** and I stayed at Motel 6 in Naperville IL from March 15th to March 31st. When I checked in I was told that housekeeping would be coming every day. But I had to request housekeeping because they NEVER came every day. Then when I was checking out the front desk receptionist told me that I couldn't return because there was a lot of complaints. When I asked her what the complaints were she NEVER answered me. You would think that if there's a complaint about me; front desk would come knocking on my door and talk to me about it so I could rectify the situation. But they never did.