Motel 6 Reviews

I travel around the country for my job. I've stayed at a lot of great locations. But this Motel, 6 in Portsmouth, New Hampshire. Stay away from, when I mean stay away I ain't exaggerating. I contacted the Department of Health in Portsmouth New Hampshire. They shared with me that this motel 6 location has multiple health violations and code violations. And what happened to me? And the reason why I am writing this review. I stayed at this location and I received bed bug Shells, in my suitcase, I got bit multiple times by spiders. The outlets did not work. The heater did not work. And there was a cockroach hanging around the top of the shower head. So for your health and for your insanity, stay away from motel six in portsmouth, new hampshire. I had to throw away my suitcase and some of my clothes, so I lost money. Because of this horrible motel 6.

If I could leave a F rating I would. Motel 6 hires horrible supervisors with ZERO customer service. The supervisor in the Idaho Coeur D Alene will scream, have a attitude and then twist it on you. She will hang up, and kick you out to and make up lies to try to keep you off the property forever. Customer care won't even get back to the costumer after the complaints. So I am banned from Motel 6 where I live over a liar and snot in Coeur D Alene. Everyone else that works there is kind, and has good costumer service. She is AWFUL. Motel 6 you need to fire her and replace her with someone else. Even a customer in the parking lot said she was always horrible to them too and MOTEL 6 doesn't care. They keep her in her position. She has a Napoleon complex and is a liar! HORRIBLE HORRIBLE experience! Worse customer service in my entire life. The hotel next to it is 50 bucks more a night, but everything works and the customer service is better.

Lies, deceit, false photos. Disgusting, and the service, made a reservation ahead of time, didn’t get checked in for 2 hours. Kitchen room, only thing in the cupboards was dead cockroaches and a live one too. DO NOT STAY HERE!!!

I have stayed at this Motel 6 in the past under previous management and had never had an issue. Even referred many working at a hotel nearby in the past. This morning upon checking in the only person I believe the live in owner while checking us in, said he did not feel comfortable letting us check in. He pointed at the refuse service sign, which I get and have also used before. But his only explanation was he didn’t feel comfortable and said to go to the other motel 6. Please be careful if you are driving any distances from this location as they may cancel your reservation through Expedia, etc. They accept the reservations and get paid for them but do not honor them if they don’t feel like it. Just be careful

My name is Karen ** and I stayed at Motel 6 in Naperville IL from March 15th to March 31st. When I checked in I was told that housekeeping would be coming every day. But I had to request housekeeping because they NEVER came every day. Then when I was checking out the front desk receptionist told me that I couldn't return because there was a lot of complaints. When I asked her what the complaints were she NEVER answered me. You would think that if there's a complaint about me; front desk would come knocking on my door and talk to me about it so I could rectify the situation. But they never did.

Got the munchies after walking up the terrifying stairs and hallway. Rooms are remodeled but still need to be finished. Handrails on stairs are broken. Stairs and hallway are filthy. People are living here and have items in the halls.

When checking in there was another question that was getting upset about their room being double booked and this isn't the first of that I have heard. They claimed they were sure no one was in my room. When I got to my room the TV was on, the air was on, and there was no hot water. The bathtub had black hairs in it. I had to wait until the next morning and their matenice guy came knocking on my door in all black clothes and a mask. He acted more like he was gonna try rob me than trying to fix anything. Paid for 2 nights and by 1 pm the next fay still did not have hot water. Wasn't able to change rooms and no mention of a discount has been addressed. I only give it a two star review because the air feels really cool.

I cancelled my one night stay way in advance (they make that almost impossible as can't do it on their website and when I called the hotel as the website says you should do, the gentleman who answered spoke hardly any English and hung up on my three times!). I eventually managed to call their central call centre and the person cancelled the booking and sent me an email to confirm the cancellation. Except the hotel still charged me!!! Illegally!!!! I emailed them via their website to point out their error and to request a refund, to be told it was a "no show" and that I have to call the hotel! I now can't reply to their email with proof of the cancellation, both the email address that they sent to me plus FOUR others from their website do not go through. I also can’t use their contact form on their website anymore.

They don't have in Room coffee pot and Utility stuff. Plus Other things that are not there. Swimming pool is closed. No Outside Grills. I got Flooded out of the, Room #126 from the upper room. I should get another Week free.