Motel 6

My husband and I booked room for 6/1-6/6 2023. That didn't happened, we checked out on 6/4/2023. We couldn't and didn't get a restful, peaceful or relaxing sleep from day one. The people upstairs were totally ridiculous not mindful of us below them at all. They were awake all night ever night dragging, walking hard, slamming things, etc.. It was absolutely Horrible!! But, Thank Goodness for MamaRose the GM. I reported the issues to her on Sunday after visiting a church there. If I tell you this lady arrived at the room walking at the same time we were driving up to the room. I tell you one thing she doesn't play about her customers, and she don't play with them. This real nonsense, professional lady took care of business (ASAP). I've never seen a hotel/motel mngr evict residents as fast as she did.

I will never again make future reservations with Motel 6. $280.00 was taken from account at 11:30am; I was still traveling on Greyhound. And I had sent an email requesting to cancel my reservations and immediately after the email $280.00 was taken from me. I called customer service and reported it and found out that funds were not to be taken until arrival. This is theft. Now I have to wait 5 business days for a refund; it take them 5 days to take my money before arriving.

This hotel is listed as newly opened. It should not have opened yet, there is so much wrong with it. Lightbulb is missing from one bedside light. Floor and desk lamps are not working, thus leaving only 1 lightbulb functional for entire room. Tub filthy. No ice bucket or machine, have to get ice from front desk. Have to jiggle toilet to stop it from running. Nails visible on bathroom door. No hangers. Panel under sink coming loose. No stopper for sink. Stains on sheets. Lobby reeks of curry. The few positive aspects of my stay - the bed was very comfortable, and the TV worked and had a multitude of channels available. The AC worked.

I have stayed, even resided, a short term at this hotel over the years. The last time was pre pandemic. Hollywood was in poor shape and more dangerous. However, the hotel manager, VIVIAN, was a true Boss. She and her staff handled unruliness, craziness, rudeness, or anything potentially difficult with ease and class and resolve. ALL of her amazing staff always took care of us. As a mother, I did not worry ever about our safety. There was an unfortunate incident at the time which a guest had a firearm. At the time, we had the rooms next to him. Vivian and her staff were quick and discreet at moving myself and my 3 kids and our wolf out of our rooms while the police were being phoned.

I’ve been traveling around the country for the past 25 years as a hotel restoration contractor. I’ve seen and stayed at some bad motels but this is hands down the most disgusting. I found toenail clippings in the sink, bottom of bathtub looked like something died there, pubic hairs in the bath towels, hairballs in the bed, blood stains in the sheets, heater spit out dust everywhere. There was no toilet paper in the room. No shampoo. Room smelled like **. The list goes on. $120 was ridiculous for this room. Just horrible. Since the hotel was sold out I couldn’t change rooms. Motel 6 should be embarrassed to put their name on this property.

I made my reservation online for $104.38. This rate was not explained clearly on the Motel 6 site. The room rate was $62.99 which is all I have paid in the past. So I don't know what Motel 6 was doing in the past but that is a pretty steep increase. The issues I have with Motel 6 are the Paint was peeling off of the entry door. There were no stoppers in the bath tub or the sink. It's the middle of winter and a hot bath would be nice. There appeared to be mold on the bathroom ceiling. The phone didn't work. I was told that they did not have any rooms downstairs but the motel was obviously not full based on the parking lot, and you can't tell me that they didn't have a room downstairs. There was no longer a table in the room and only one chair. My husband was with me and he had to sit on the bed to eat. Daniel, the front desk clerk, was very friendly and polite.

I have been staying at Motel 6 south in Billings Montana since October and my stay here has been a nightmare. There is constantly drug dealing going on. This motel is not safe. We still have no hot water.

We have two connected room in July 2022 and had Cockroaches in both rooms with a hole in the wall where they all went in and out. I showed pictures and the video to the front staff, Christina and left a letter with one of the fed Cockroaches in the envelope. I never received a call back from the hotel manager AHARON or the company itself. I paíd $420. For two rooms for two nights and I just found out October 17, that they approve a $60.00 refund. If you don’t like cockroaches, I would not go to Motel 6 Carpinteria North 4200 Via Real.

Last night, October 8th, this Motel 6 resold our room, which was PAID IN FULL. They said it was because we'd not checked in by 6pm, despite the fact that we had notified them upon reservation that we wouldn't be checking in until 11 pm and they confirmed that notification. They were already charging a higher-than normal rate for the room ($300 a night for Motel 6?) because there was a major music festival (Aftershock) going on in Sacramento and they knew they could get that price. (Isn't this price gouging? And yet it happens all the time.)

I've been staying at this Motel 6 in Turlock CA for some 10 months or so. First let me say that the room I stay in is not completely finished or remodeled. There are 2 to 3 inch gaps along the lining of the walls where trim should be. Only there is no trim only open and exposed wall where roaches have a field day scurrying and laying eggs between rooms. There are holes in the walls where fixtures used to be but are no longer. Random patches of unpainted pieces scattered throughout the room and bathroom. The vents in air ducts look like a very shagged out rug from the 80s only its dust and dirt and God knows what else about 3 inches thick. The vents in ac were almost as bad. There was blood splatter on the walls from lord only knows. The bathroom had used needles left behind from previous guests. I had to bleach the room before I could let my partner and animals in the room.