Motel 6

Motel 6

 3.6/5 (261 reviews)

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Overall Rating3.6 out of 5
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Motel 6 Reviews

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Page 1 Reviews 0 - 10
Verified Reviewer
Original review: June 6, 2023

My husband and I booked room for 6/1-6/6 2023. That didn't happened, we checked out on 6/4/2023. We couldn't and didn't get a restful, peaceful or relaxing sleep from day one. The people upstairs were totally ridiculous not mindful of us below them at all. They were awake all night ever night dragging, walking hard, slamming things, etc.. It was absolutely Horrible!! But, Thank Goodness for MamaRose the GM. I reported the issues to her on Sunday after visiting a church there. If I tell you this lady arrived at the room walking at the same time we were driving up to the room. I tell you one thing she doesn't play about her customers, and she don't play with them. This real nonsense, professional lady took care of business (ASAP). I've never seen a hotel/motel mngr evict residents as fast as she did.

MamaRose is (the) type of Mngr every business needs. We Thank God for her. Please, If anyone should stay at Motel 6 in Victoria, TX, ask for Mama Rose, she has a Beautiful spirit and is truly tenacious. The only way we would stay there again is that MamaRose is still the mngr there no doubt. Thank you, MamaRose.

Respectfully, Angella & Wilmer **

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Verified Reviewer
Original review: June 3, 2023

I will never again make future reservations with Motel 6. $280.00 was taken from account at 11:30am; I was still traveling on Greyhound. And I had sent an email requesting to cancel my reservations and immediately after the email $280.00 was taken from me. I called customer service and reported it and found out that funds were not to be taken until arrival. This is theft. Now I have to wait 5 business days for a refund; it take them 5 days to take my money before arriving.

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    Verified Reviewer
    Original review: May 22, 2023

    This hotel is listed as newly opened. It should not have opened yet, there is so much wrong with it. Lightbulb is missing from one bedside light. Floor and desk lamps are not working, thus leaving only 1 lightbulb functional for entire room. Tub filthy. No ice bucket or machine, have to get ice from front desk. Have to jiggle toilet to stop it from running. Nails visible on bathroom door. No hangers. Panel under sink coming loose. No stopper for sink. Stains on sheets. Lobby reeks of curry. The few positive aspects of my stay - the bed was very comfortable, and the TV worked and had a multitude of channels available. The AC worked.

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    Verified Reviewer
    Original review: May 17, 2023

    I have stayed, even resided, a short term at this hotel over the years. The last time was pre pandemic. Hollywood was in poor shape and more dangerous. However, the hotel manager, VIVIAN, was a true Boss. She and her staff handled unruliness, craziness, rudeness, or anything potentially difficult with ease and class and resolve. ALL of her amazing staff always took care of us. As a mother, I did not worry ever about our safety. There was an unfortunate incident at the time which a guest had a firearm. At the time, we had the rooms next to him. Vivian and her staff were quick and discreet at moving myself and my 3 kids and our wolf out of our rooms while the police were being phoned.

    Her security and desk were the ones who were aware of the situation first and took action immediately without any question of what to do. While the hotel and street were evacuated, again, Vivian and her staff kept us together, brought us water, and even returned into hotel to retrieve medications and necessities for those who needed it. Vivian worked non stop to get us into the hotel as soon as possible and off the street. Her staff stayed near us outside in case of any needs or concerns. As a mother of a legally handicapped son, her efforts were beyond commendable. Her staff kept us calm, and had it not been for the instincts and action of her staff, things could have been fatal for someone or many. That being said, my current stay finds us waiting for our home, and we are here once again.

    5 years later, in 2023 , the hotel has become immaculate, freshly painted, color scheme much nicer, rooms have new furniture and lights.

    The carpets are shampooed every few days and the best thing? THE STAFF IS THE SAME AMAZING CREW AS BEFORE. VIVIAN IS STILL RUNNING THE HOUSE AND IS SWEETER THAN EVER. It is obvious money was invested and there is care for the hotel and for each other. HOWEVER Gone are lines of difficult situations and people in the morning. There are no dogs barking all day because a bad owner left them all day. Pets are allowed and treated so nicely here, but the policy is now as it should be: No furry family member left alone unattended! Bravo to the hotel! Now, this is a motel, and this is Hollywood. I am not glossing over what Hollywood is it's dirt and diamonds.

    Everyone here is from somewhere else. There are all types of souls out there on the Boulevard. However, this street, through combined efforts of the businesses, buildings, police and Hollywood city offices itself, are working together on its beautification. There are a myriad of attendants cleaning, working security, and ambassadors to keep things cleaner, easier, and more fun to walk around. This hotel does not have people loitering or soliciting or homeless chilling in front. People are always walking, and the hotel is always full. The staff and a paid rotating security officer are always around. The lobby has a room of vending and a microwave as well as coffee from 6 am to 10 am every day.

    Housekeeping is every 3 days and takes half an hour. They are quick, sanitary, and accommodating. Here you need only ask. The room is not stupidly overstocked, but the hotel has everything. The flow of clean items is non stop as well as any toiletries you need. Utensils and other things are also available, but this hotel is literally surrounded by markets, food, bars, and dollar shops. CVS and Target are around the corner. Everyone delivers. The hotel staff know all about the area. The price of the hotel is such a bargain. The cleanliness and ease of the hotel and rooms are 5 stars. Staff rates 10 stars if possible! There is parking and a dual washer dryer combo in a room off the lobby.

    This is Motel 6, but as with any sleepover establishment, you get what you give. No matter if Motel 6 or the Hilton or the Bel Air hotel, all staff should be treated with warmth and respect. They work while you sleep in comfort and safety. *Motel 6 should grant a higher budget for better wifi for its high volume branches like this one.* Don't forget etiquette, eave a gratuity!

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    Verified Reviewer Verified Buyer
    Original review: Feb. 19, 2023

    I’ve been traveling around the country for the past 25 years as a hotel restoration contractor. I’ve seen and stayed at some bad motels but this is hands down the most disgusting. I found toenail clippings in the sink, bottom of bathtub looked like something died there, pubic hairs in the bath towels, hairballs in the bed, blood stains in the sheets, heater spit out dust everywhere. There was no toilet paper in the room. No shampoo. Room smelled like **. The list goes on. $120 was ridiculous for this room. Just horrible. Since the hotel was sold out I couldn’t change rooms. Motel 6 should be embarrassed to put their name on this property.

    Motel 6 Phoenix East
    5315 East Van Buren street
    Phoenix, AZ. 85008
    February 17-18

    Paid $120

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    Verified Reviewer Verified Buyer
    Original review: Jan. 23, 2023

    I made my reservation online for $104.38. This rate was not explained clearly on the Motel 6 site. The room rate was $62.99 which is all I have paid in the past. So I don't know what Motel 6 was doing in the past but that is a pretty steep increase. The issues I have with Motel 6 are the Paint was peeling off of the entry door. There were no stoppers in the bath tub or the sink. It's the middle of winter and a hot bath would be nice. There appeared to be mold on the bathroom ceiling. The phone didn't work. I was told that they did not have any rooms downstairs but the motel was obviously not full based on the parking lot, and you can't tell me that they didn't have a room downstairs. There was no longer a table in the room and only one chair. My husband was with me and he had to sit on the bed to eat. Daniel, the front desk clerk, was very friendly and polite.

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    Verified Reviewer
    Original review: Jan. 1, 2023

    I have been staying at Motel 6 south in Billings Montana since October and my stay here has been a nightmare. There is constantly drug dealing going on. This motel is not safe. We still have no hot water.

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    Verified Reviewer
    Original review: Oct. 17, 2022

    We have two connected room in July 2022 and had Cockroaches in both rooms with a hole in the wall where they all went in and out. I showed pictures and the video to the front staff, Christina and left a letter with one of the fed Cockroaches in the envelope. I never received a call back from the hotel manager AHARON or the company itself. I paíd $420. For two rooms for two nights and I just found out October 17, that they approve a $60.00 refund. If you don’t like cockroaches, I would not go to Motel 6 Carpinteria North 4200 Via Real.

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    Verified Reviewer
    Original review: Oct. 9, 2022

    Last night, October 8th, this Motel 6 resold our room, which was PAID IN FULL. They said it was because we'd not checked in by 6pm, despite the fact that we had notified them upon reservation that we wouldn't be checking in until 11 pm and they confirmed that notification. They were already charging a higher-than normal rate for the room ($300 a night for Motel 6?) because there was a major music festival (Aftershock) going on in Sacramento and they knew they could get that price. (Isn't this price gouging? And yet it happens all the time.)

    There were no other rooms available, even if we'd been able to afford to pay for another room anywhere else. My partner, who was there for the music festival, slept OUTSIDE in a tshirt and shorts. He didn't have a car to sleep in or to drive anywhere else in. And THEY TOOK OUR MONEY ANYWAY. Essentially, they made more than double the regular price on that room while forcing a 56 YEAR OLD man to sleep on the streets.

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    Verified Reviewer
    Resolution response: Oct. 5, 2022

    No resolution. Motel 6 owner "Ken" refuses to turn on power and give me key access to my room. It has been a full 7 days with no resolution. He willfully violates California law and has illegally locked me out and cut power. He needs to be stopped!!!!

    Original review: Sept. 29, 2022

    I've been staying at this Motel 6 in Turlock CA for some 10 months or so. First let me say that the room I stay in is not completely finished or remodeled. There are 2 to 3 inch gaps along the lining of the walls where trim should be. Only there is no trim only open and exposed wall where roaches have a field day scurrying and laying eggs between rooms. There are holes in the walls where fixtures used to be but are no longer. Random patches of unpainted pieces scattered throughout the room and bathroom. The vents in air ducts look like a very shagged out rug from the 80s only its dust and dirt and God knows what else about 3 inches thick. The vents in ac were almost as bad. There was blood splatter on the walls from lord only knows. The bathroom had used needles left behind from previous guests. I had to bleach the room before I could let my partner and animals in the room.

    One day the owner asked me if I would help Clean rooms because he only had one housekeeper so I agreed. Lo and behold he only paid $6 per room and the rooms were rather disgusting. During my stay I witnessed the owner go rather rogue on guests yelling at them and screaming profanities, allowing himself entry into their rooms without their consent and literally throwing out their belongings. I was shocked and embarrassed for the people I seen him do this to. gets better. Then lo and behold, it was my turn. He without hesitation did the same to me. He has been trying to illegally force me out over a noise dispute that occurred around 9am in the morning. Since then he has illegally been locking me out since September 1, 2022 till present and as of September 28, 2022 he has since cut power to my room. So I have zero power, no lights electric, TV and air.

    All of his actions are completely and totally in violation of California law and he is without a care or remorse about it. How inhumane and careless his actions are astonish me not as a victim of his abuse and harassment but more so in a way that he is a business owner. He is out of control and has no regard for the law or respect for other human beings. His shady business practices need to be investigate and stopped immediately. I am not the first guest he has done this to and I am more than certain I won't be the last. What chain of command do I have to bark up to be heard and helped to keep him from his unfair and illegal practices?

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