Motel 6 Reviews

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About Motel 6

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Motel 6 provides budget-friendly accommodations across the United States and Canada. The chain primarily serves road travelers and budget-conscious guests. Founded in 1962, Motel 6 offers pet-friendly policies and a straightforward booking process.

Visit www.motel6.com/#/home
Pros
  • Affordable pricing
  • Quick problem resolution
Cons
  • Inconsistent cleanliness standards
  • Issues with room amenities

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Motel 6 Reviews

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    Page 1 Reviews 0 - 7
    Staff

    Reviewed July 23, 2026

    I would like to thank the staff and most of all the manager who was on duty 7/22/26. He did a great job of handling a situation effectively and efficiently. I will recommend Motel 6 to friends and family. My stay was wonderful. Ty again and your manager. Great man. Give him a raise. Ty.

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    Punctuality & SpeedStaff

    Reviewed July 7, 2026

    This is a very late review of an extremely understanding and helpful staff member named Lilith at the Wilsonville, OR, Motel 6. At a very stressful and tiring time of moving out of a nearby storage facility for our son, Lilith helped us find parking for a few hours that we desperately needed. Thank you, Lilith, for your caring and making us want to stay at future Motel 6 hotels. The **

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      Customer ServicePriceStaffRatesHonesty & Transparency

      Reviewed May 25, 2026

      I stayed here during the week while I was in town for business, and I was honestly impressed, especially for the price. The room was very clean, the sheets and towels were fresh, and everything felt well kept. Parking was easy with plenty of available spaces, and the overall atmosphere felt calm and safe. What stood out most to me was the security and professionalism of the staff. The front office employees were friendly, courteous, and very professional. They made check-in easy and always had great attitudes.

      I also want to mention the night security guard, He was always visible around the property, very attentive, and had a welcoming personality. You can tell he takes his job seriously, and because of that I genuinely felt safe during my stay. I never felt uncomfortable, threatened, or worried about anything going on around the property, which is rare these days at hotels in this price range. There wasn’t a lot of noise, loitering, or suspicious activity around the parking lot, and that made a huge difference. The only small downside was that a couple of the housekeeping staff came across a little impolite at times, though that may have simply been due to language barriers. Overall, this is a solid, affordable place to stay with good security, professional staff, and a safe environment. I would definitely recommend it, especially for travelers looking for something reasonably priced without feeling sketchy or unsafe.

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      CoveragePunctuality & SpeedTransparencyTimeliness

      Reviewed Aug. 12, 2026

      This is about the Motel 6 in Hazelwood, Missouri: THEY HAVE BED BUGS! I went to bed and the next day I was covered in irritated itchy huge bumps and bites. On closer inspection of the sheets the next morning I realized the sheets were not clean. For the next few days my skin was killing me despite taking ** and using **. I also had to live with the fear that I might be carrying bugs from the motel to the next location on my trip or even worse back home to my family. Ruined my entire trip. It’s 2 weeks later and the bites are still flaring up.

      Stay away from this place. It's disgusting. I don't know how it got such a high review on Travelocity. The pictures they show are obviously old pictures from when the place was new. It's obviously an old motel that needs to renovated and have the plumbing updated, the dirty bathtub replaced and the rusted dirty doors cleaned or replaced. Just don't go there. Worst motel/hotel experience of my life. This place should be shut down.

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      Customer ServiceMaintenance

      Reviewed July 30, 2026

      Front office reeked of ** and the clerk named Amber was rude as hell upon check-in. TV did not work in room, nor did any outlets except 1. Room was dirty and dingy even with a wood floor. Plenty of drug use throughout the hotel.

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      Customer ServiceCoverageTechMaintenanceStaff

      Reviewed July 27, 2026

      If I could give 0 stars, I would. We booked a room in December 2025 for Cheyenne Frontier Days for this last Saturday. 1 night was $340. We understand it was a busy weekend, but it was the most awful room we have ever experienced. The bed smelt highly of cigarette smoke (supposed to be smoke free). When I pulled back the covers, the sheets were so wrinkled and messy (clearly not made). The mattress cover was off on my husband’s side. Thankfully I had blankets in my car so we didn’t have to sleep in the bed. We slept on top of the comforter. I had to kill three bugs that I saw. The shower curtain was barely hanging on. They must have stopped the painters mid-project because nothing was finished. The TV, WiFi, and Phone (with 24/7) service did not work at all. (Amenities to be included.) The pool looked like a sewer pond that was green. My husband went out and immediately came back and refused to get in. Better off sleeping in your car for free.

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      Customer ServiceMaintenance

      Reviewed July 26, 2026

      This is a filthy hotel. Filthy stairway, filthy walls & floors, broken items, no lamps or phone, loose and barely usable equipment, dead bugs.

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      Refunds & PayoutsMaintenance

      Reviewed July 25, 2026

      This is for the Motel 6 in Mesa Arizona 1625 address. I had the worst experience I ever had! I couldn't even get in my room so after 20 minutes of trying to get it open, they gave me another room and as soon as I walked in I stepped on like 7 cockroaches. It was infested all over the walls, walking on top of the bed, on top of the TV, everywhere, so I just turned around and walked out. And I got another room and I couldn't get in because the door was broken. So after 3 attempts of getting my room I gave up and asked for my money back? She told me since I was check-in the first room for more than 15 minutes, they couldn't give me a refund?!

      I told her, "But I never even went in the room. I was there for more than fifteen minutes.Because you took that long to decide to give me another room." And the lady told me, "No, you can't do nothing about it." So then I get a hold of corporate, and I've been fighting this for 2 months now. And I barely got a $15.85 cents refund. And when I asked them, what happened to the rest of my money? That's just for customer satisfaction and only the manager from that location could offer a full refund. And I asked them, "Why didn't you tell me? That was two months ago.Why are you barely telling me this now?" I am going to be contacting health and safety people because that's unacceptable and that place needs to be shut down.

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      Customer ServiceStaff

      Reviewed July 21, 2026

      Room not ready for check in, staff rude, dressed in street clothes, dirty property, everywhere! No clean towels available, pool closed,non working. Had to go to my car for a roll of paper towels to use after bathing! WTF.

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      Customer ServiceRefunds & PayoutsMaintenance

      Reviewed July 16, 2026

      This hotel is so horrible. I won’t recommend anybody to go and stay with them. No AC broken showers. The front desk guy is a liar. He said he was gonna reimburse all my money and he didn’t. When they call him about the problem He just hang up. That’s not right to do this to people. Those pictures they have all those rooms they’re totally out of place. They’re not even from the hotel. You can tell just by looking at those ugly best that they have you sit on and you going all the way to the bottom of the mattress that’s horrible.

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      Motel 6 Company Information

      Company Name:
      Motel 6
      Website:
      www.motel6.com