Motel 6 Reviews

They don't have in Room coffee pot and Utility stuff. Plus Other things that are not there. Swimming pool is closed. No Outside Grills. I got Flooded out of the, Room #126 from the upper room. I should get another Week free.

We stayed at Motel 6 South in Tempe, AZ. Staff was not friendly at all, cleanliness was ok not any better than that, the blanket had a cigarette burn in it, the mattress was unacceptable. It was very hard and it made noises every time you moved. the floor was as if it had been very wet and was raised and bulging in some parts of the room. When we left I told the office staff about the mattress and she just said ok. Not a good experience.

Very unprofessional! I paid online as I was recommended and upon arrival I was told they are not connected to the website which they advertise in their lobby. How disgusting. They charged me more than what the website already charged. Scammers!! If you don’t have a website why is this website advertised??

Filthy, to the point of unhealthy--Grime around light switches. Filthy walls, baseboards, moldy shower, holes and imperfections in the walls and furniture. Room so poorly configured one could not exit the toilet room if another stood at the sink. Second bed crammed next to the wall. Exterior of building stair treads and railing have not been cleaned in years it appears. Go to the Motel 6 a bit further down the street....or ANYWHERE ELSE!

Special shoutout to M6 staff. Stellar customer service! Not only Antonio, but everyone was always accommodating no matter our crazy request. Even our pup Rott got excited each and every time we’d wander by the front desk. Keep up the great work. See you soon. Thanks much, Big J

This Motel 6 is dirty and infested with bed bugs, no toilet paper. 1 room is full of the manager's birds, a lot of birds, the toilet plugged every time it was flushed, there were no towels and dog ** on the upstairs walkway. They have no trash service cause they don't pay the bill. Overall, I can't believe you let these people use your name. This place has rats also and **... I have seen the cops there 2 or 3 times a day.... it should be called motel from hell. I'll never stay there again. I have no receipt because the manager pockets the $ and doesn't give receipts.

I started the evening by getting off work and coming home to an emergency. A pipe had burst where I live and I was forced to rent a motel for the evening for my wife, cat, and myself. I looked on Expedia.com and found a cheap option with (against my better judgement) Motel 6 (they take pets as well) for the night and made a reservation. I work for a living, I don't have a trust fund or Youtube channel. I get fairly dirty during the day, hence we needed a motel. I showed up (car loaded wife and cat en route) and was informed once I showed my Identification that unfortunately they don't rent to locals. The room was non refundable through Expedia.com. After I expressed my displeasure in a short of words but ominous tone and look, he refunded my money. I easily rented a motel five blocks away. I leave the incident confused and saddened.

The worst hotel/motel experience I've ever had. I get to my hotel, the front desk worker cancels my reservation. Okay cool? When do I get my refund? Wait, I don't get my refund. Motel 6 owes me $90.00 since November 2025 and they haven't taken the time or the effort to pay me back what I am owed. Motel 6 corporation you have stolen from me. You guys are thieves. I've called corporate well over 50 times and every single time they say "They're going to get it handled" and never do. They acknowledge that they owe me money, yet won't pay me back. This is utter bs, completely unprofessional, and absolutely unprecedented. If I don't get my money back today, I'm going to blow ** up. Rich corporations robbing the poor folk.

When I called to make a 2 day reservation, I specifically asked if this was the actual motel because I had problems last year at this motel and the 3rd party reservation. I asked twice and was assured it was the actual motel. It was not. When I asked for a receipt, they informed me they could not because I had made the reservation thru a 3rd party. I do not tolerate people who lie, so will NEVER stay at any Motel 6 again. It is probably good because I did not appreciate that they did not have shampoo in the bathroom or shower.

My wife ran a half marathon (for charity) and wasn’t able to get back to the motel until 11:45. When I went to the office to offer some money so we could stay another 15 minutes so she could shower I was told no and that they were keeping my deposit because we weren’t out by 11. The shower was in disrepair. Because front desk was so rude I give the place a one.

The rooms are very clean, the staff are so very friendly. Thank you, Motel 6, for taking the time out of your busy schedule to say hello. I wish all Hotels/Motels have your great attitude. Thank you so much.

A long, exhausting week, spent moving Vicki's father and stepmother to a new home in Carlisle, Ohio. 20 degree temperatures, often with strong winds and couple of days of rain/snow. Monday morning, I walked a block away to get a cup of coffee. Upon returning, I found the door unlocked. Not wanting to wake Vicki, I sat down at a small table. The cleaning guy came around the corner and said 'you can't be in here until after 6, you need to leave'. I said, 'It ain't happening. I don't have my room key and I'm not going outside to drink my coffee'. He threatened to call the police and have me arrested for trespassing. I told him he might want to run that by his boss.

I would like to say Customer Service was absolutely Wonderful to me. I'd like to give a Special Thank You to Tarun for the Great Help. My room was clean and housekeeping was right on top of everything and polite. I would recommend Motel 6 Ramada Way Green Bay.

Ever since Allen left there, the place has gone to the cockroaches literally. Chris the new manager needs to learn people skills cause he has none. No etiquette, he's rude, just a jerk!! I stayed there while my place was being renovated & I still had 1 more night there & without any explanation he had the maids or whoever go in my room while I was at work & pack up all my things. I'm not sure if anything was taken yet or not but they put all my things in garbage bags & left them on my bed.

This has to be one of the worse places around. Rooms are very nasty with chipping paint and dirty TV screens. Lock on door half broken and staff is never around. Heard from someone they live next door and are always over at home. I checked in and 15 minutes later I left. Room smelled bad.

This motel this Motel 6 on the highway the one that's 16500 is one of the best. The staff are very friendly and helpful one representative ** was very helpful and never leave me astray. She gets motel 6 5 stars every time by her politics and friendliness in knowledgeable information that she gives. I choose motel 6 over any other. The one by the airport. The first one on the highway.16500 International Boulevard. Go get it. That's the best one.

My stay at the Studio 6 was very relaxing, bed was comfortable, staff professional and very pleasant, the room clean and inviting and pet friendly. I look forward to coming back. When in Victorville Motel 6 studio is the place to stay.

Stayed here recently with family. All the staff were very friendly. Room was clean and homey. The location is a plus also due to its located next to a gas station. They have the lowest rates in the area. I will definitely be staying here again in the future.

I'm a frequent guest at the Louisville airport location and Pam at the front desk makes my stay and check-in a 5-star event. I look forward to her courteous greeting and attention to the smallest request. "GREAT FIRST IMPRESSION"

A lot of recent visits to Motel 6, Williamsville NY… Love the place. Best rates in Buffalo. Nice, clean rooms. “Megan” always has coffee ready by 6:00 AM. The latest addition, “Roy”, at the lobby kiosk, is very friendly and helpful.

The building is dated but the room was clean, bed was comfortable and the heater works great! The staff are so kind and welcoming and I had a very pleasant conversation with Adam (manager). I can tell it's old as it's not perfect and some things could probably use some attention but I had a great experience.

Everyone was very nice from Emily at the front desk to Carmen doing laundry to Danny running up and down Like it’s a Marathon. Everybody over here takes her job very seriously and I want to thank everybody over here and coordinating with 211 for helping us out down to the manager who lifted our DNR lol.

We have stayed here for 3 weeks. During that time our first room was infested with roaches. The second room we are in now the door lock does not work, the doors on the cabinet above the stove area are hanging on one hinge, and we have a missing drawer. I have tried to rebook the room on the motel website where I was given an error and had to call the 800 number (it was cheaper this way). I called the number, a foreigner answered and I asked if I could pay for my room over the phone. I was placed on hold with music, then a message came through saying my phone number was flagged for high spam and the call hung up.

Outlets constant goes out. This affects medical needs and other important factors. Also affects charging phone, use of microwave provided in the room, refrigerator in room, and TV provided in room. This makes the stay inconvenient for customers. Don't know if they are doing it themselves or there's electrical issues with the breaker box. Outlet has been useless for days without fixing.

This was the most DISGUSTING Motel 6 I have ever stayed at. The Manager is foul mouthed and cussed out a female calling her some really rude names. Cigarette burns in the comforter, bugs alive and dead in the room, the door has gaps all around, the bathroom has tiles missing and the toilet seat does not stay up since the toilet leans forward. The hand towel looked like someone blew their nose on it. The people running this Motel 6 have run this place down. It's only 5 years old and looks like it should be condemned. The amenities listed are lies the vending machine has sun faded cans in it and is not even plugged in. If you can afford it stay somewhere else. This place is DISGUSTING.

Worst experience with a hotel ever. And when I called customer complaints, they did nothing for me. So stay away from Motel 6. Very bad company. Paid in advance and when I got to the hotel it was abandoned and I received absolutely no help from Motel 6 corporate.

I checked in on a Thursday last week because my Airbnb wasn’t ready until Friday. When I woke up on Friday morning, I was covered in a couple areas on my back, shoulder and arms with bedbug bites. Because of the discomfort I had to make a doctor's appointment And I was prescribed a steroid and a cream as well as diagnosed with bedbug bites. I contacted and spoke with the general manager and he asked if I could email him pictures and a doctor's note. I provided him with both in which my doctor agreed they were bedbug bites and he still has yet to refund me my night's stay. I had to miss work, and have been absolutely miserable and still to this day a week later and in discomfort. I will never stay at a Motel 6 again!

Avoid this place! The rooms are dark and dingy like dungeons, the A/C doesn't work unless you know basic electrical systems staff have no clue how to fix it), hallway smells like a garbage dump, advertised as no smoking, but between the pot, cigarettes and crack, not enforced. The rooms are small, bathrooms smaller than a closet. Nothing on their advertised amenities is true. Total deception and is not worth the money.

The phone in my room did not work, so I went to the office to ask for shampoo, which was not in the room. The desk clerk said the housekeeper had the shampoo and she would send her to my room in 10 minutes. The housekeeper did not show up, so I used my phone to call the office and ask what happened. The desk clerk said the housekeeper told her that they are out of shampoo. I am staying at the Motel 6 on Vulcan Road in Birmingham, Alabama. If staying here, you may need to bring your own shampoo.

Hello my name is Nicklas **, I stayed at the Motel 6 in Decatur Georgia at 2572 Candler road Decatur Georgia 30032 from September 12th to September 15th and my experience there at this location was the most horrible, unsanitary, disgusting experience I have ever had at an hospitality establishment. The first night of my stay as I was laying in the bed roaches start crawling in the bed. I was up that night killing baby roaches and adult roaches and that continued throughout my stay at Motel 6. I went to the front desk. I asked if there was someone who can come and spray my room for bugs (roaches) and they said no but then gave me a can of spray for me to spray the room myself. I did that the first night, the second night and the third night and still had roaches running around the room.

Silver City New Mexico location. Horrible lady at front desk. Extremely filthy. Not safe for children to stay in. Had to use a sleeping bag on top of the unwashed sheets and had to personally clean the toilet and bathroom to be safe to use. Showers do not work. I think a customer rep needs to make a surprise visit as a guest. This place gives the good locations bad names. They have friends living in rooms they say aren’t available. Bad language at front desk and drugs usage in lobby.

Stayed at Motel 6 in Portsmouth, NH, on the night of Aug 22. I had stayed at Motel 6 over the years. First thing price of the room was $214, plus tax. I was too tired to go somewhere else. What a shock on the price. Then I am given my room key 110. I entered the room to find it filthy, never cleaned. Exit the room to be approached by a drunk with a beer and a pit bull. I got to the front desk, where a lady was working. She apologized and got me a cleaner room. When I checked out left the info about my stay with a young lady at the front desk and to have the manager call me. Never heard anything by Tuesday. Called back, left name and number, Friday had not heard from the motel. I called 1-800 Customer Service Number. The lady called the motel. They gave me $50 off. I am very disappointed in their compensation. The room is not worth any more than $100 on a good day. I recommended that you NOT stay at this or any Motel 6. Buyer beware.

First, the room was booked months in advance. Arrived to no AC working in room. Then moved me to another room (Smoking room) when non smoking was booked. Never been in such a disgusting place. No smoke detector in room, zip tie holding up shower curtain, light switches that didn't work, phone didn't work, hot water issues, molding and trim missing, toilet ran all night, filthy and much more. So many things you can not see in photos. Once you arrive you are out of the cancellation window so you are stuck paying.

As soon as my wife got in the bathroom to shower I hear her scream then she runs out of the bathroom mortified and speechless. I go in the bathroom to investigate, and find a cockroach as big as my hand just wiggling around on the shower curtain. As my wife puts some clothes on pleading to leave this place, I make my way to the office where I find it impossible to get a hold of anyone. I'm ringing the bell, dinging the door, yelling "HELLO?!" NOTHING. Literally TEN minutes of this with NO help. I had to track down the housekeeper and show her a picture and ask her "is this normal here?!"

I booked a room online and when I got there with my dog they told me I needed a crate or cage to put my dog In. I have never heard of such a thing in all my years of booking a motel. If you book a room at Motel 6 in McKinney Texas be sure to bring a kennel 'cause he told me don't come back until I get one. Needless to say I won't be going there at all anymore.

For Motel6 Billings Montana North. We called 1 hour before arriving to reserve a room because we had a small dog and knew them to be pet friendly. Upon arrival we were shocked to see the condition of the building and the rooms. Broken windows, trash strewn and the back entrance door handle was completely broken off. Some of the rooms had no door handles and I assume they were occupied by squatters. This was the most frightening place I had ever seen. We could not stay there and have been given the runaround to get a refund for over a month. Finally had to dispute charges on credit card. We'll see how that goes but I'm guessing Mote 6 will deny everything. I have photo documentation but am unable to find anyone that is interested enough to even look at them.

I booked a room, paid for it, they sent me a confirmation number in an email, drove 7 hours to get there, then they told me that it had been canceled for no reason. I will never use Motel 6 ever again. Ended up sleeping in my car at a rest area because of them

The room was nasty, carpet wet and reeked of mildew. The bed linen was filthy, except for 1 pillow case. My God at the roaches! They were everywhere and got way worse as I turned lights off, well, the ones that worked. I couldn't sleep because they were crawling on my dogs and me. The bathroom was filthy and had feces on the back of the top lid and old urine around bottom.

I am staying at Motel 6 Tumwater WA. Of all the motel 6’s I’ve stayed at this one is the most unclean, the towels are worn, the staff is unhelpful except woman on the front desks morning shift. The answer to questions is no. I could not get the remote to work no offer to replace was made. Fresh towels required old towels to be brought to office by me. The night desk man would not say the illegible room number so I could find my room. Discounts were not applied, the online portal didn’t work.

I want to say Tasha at the Old Hudson Road St. Paul locations as well as all of the ladies and Al! I don't want to forget anyone! That staff treated my brother like a true person in his extended stay. They went way above and beyond to help us and him from calls, to winning kindness! I can't even sum it into words like I want. It would be pages long this review! They are like a family to us! Tasha was so helpful! I could count on her to really be there to meet his accommodation needs with me being miles away like 1200 miles. I felt so at ease!!! I can only say good things and would love to say more. If I could give them all a raise and promote Tasha I would!!! Even with a challenge they never were nicer!!! Please try this place!!!! You wont be disappointed!!!