Motel 6 Reviews

I travel around the country for my job. I've stayed at a lot of great locations. But this Motel, 6 in Portsmouth, New Hampshire. Stay away from, when I mean stay away I ain't exaggerating. I contacted the Department of Health in Portsmouth New Hampshire. They shared with me that this motel 6 location has multiple health violations and code violations. And what happened to me? And the reason why I am writing this review. I stayed at this location and I received bed bug Shells, in my suitcase, I got bit multiple times by spiders. The outlets did not work. The heater did not work. And there was a cockroach hanging around the top of the shower head. So for your health and for your insanity, stay away from motel six in portsmouth, new hampshire. I had to throw away my suitcase and some of my clothes, so I lost money. Because of this horrible motel 6.

If I could leave a F rating I would. Motel 6 hires horrible supervisors with ZERO customer service. The supervisor in the Idaho Coeur D Alene will scream, have a attitude and then twist it on you. She will hang up, and kick you out to and make up lies to try to keep you off the property forever. Customer care won't even get back to the costumer after the complaints. So I am banned from Motel 6 where I live over a liar and snot in Coeur D Alene. Everyone else that works there is kind, and has good costumer service. She is AWFUL. Motel 6 you need to fire her and replace her with someone else. Even a customer in the parking lot said she was always horrible to them too and MOTEL 6 doesn't care. They keep her in her position. She has a Napoleon complex and is a liar! HORRIBLE HORRIBLE experience! Worse customer service in my entire life. The hotel next to it is 50 bucks more a night, but everything works and the customer service is better.

Lies, deceit, false photos. Disgusting, and the service, made a reservation ahead of time, didn’t get checked in for 2 hours. Kitchen room, only thing in the cupboards was dead cockroaches and a live one too. DO NOT STAY HERE!!!

I have stayed at this Motel 6 in the past under previous management and had never had an issue. Even referred many working at a hotel nearby in the past. This morning upon checking in the only person I believe the live in owner while checking us in, said he did not feel comfortable letting us check in. He pointed at the refuse service sign, which I get and have also used before. But his only explanation was he didn’t feel comfortable and said to go to the other motel 6. Please be careful if you are driving any distances from this location as they may cancel your reservation through Expedia, etc. They accept the reservations and get paid for them but do not honor them if they don’t feel like it. Just be careful

My name is Karen ** and I stayed at Motel 6 in Naperville IL from March 15th to March 31st. When I checked in I was told that housekeeping would be coming every day. But I had to request housekeeping because they NEVER came every day. Then when I was checking out the front desk receptionist told me that I couldn't return because there was a lot of complaints. When I asked her what the complaints were she NEVER answered me. You would think that if there's a complaint about me; front desk would come knocking on my door and talk to me about it so I could rectify the situation. But they never did.

Got the munchies after walking up the terrifying stairs and hallway. Rooms are remodeled but still need to be finished. Handrails on stairs are broken. Stairs and hallway are filthy. People are living here and have items in the halls.

When checking in there was another question that was getting upset about their room being double booked and this isn't the first of that I have heard. They claimed they were sure no one was in my room. When I got to my room the TV was on, the air was on, and there was no hot water. The bathtub had black hairs in it. I had to wait until the next morning and their matenice guy came knocking on my door in all black clothes and a mask. He acted more like he was gonna try rob me than trying to fix anything. Paid for 2 nights and by 1 pm the next fay still did not have hot water. Wasn't able to change rooms and no mention of a discount has been addressed. I only give it a two star review because the air feels really cool.

I cancelled my one night stay way in advance (they make that almost impossible as can't do it on their website and when I called the hotel as the website says you should do, the gentleman who answered spoke hardly any English and hung up on my three times!). I eventually managed to call their central call centre and the person cancelled the booking and sent me an email to confirm the cancellation. Except the hotel still charged me!!! Illegally!!!! I emailed them via their website to point out their error and to request a refund, to be told it was a "no show" and that I have to call the hotel! I now can't reply to their email with proof of the cancellation, both the email address that they sent to me plus FOUR others from their website do not go through. I also can’t use their contact form on their website anymore.

They don't have in Room coffee pot and Utility stuff. Plus Other things that are not there. Swimming pool is closed. No Outside Grills. I got Flooded out of the, Room #126 from the upper room. I should get another Week free.

We stayed at Motel 6 South in Tempe, AZ. Staff was not friendly at all, cleanliness was ok not any better than that, the blanket had a cigarette burn in it, the mattress was unacceptable. It was very hard and it made noises every time you moved. the floor was as if it had been very wet and was raised and bulging in some parts of the room. When we left I told the office staff about the mattress and she just said ok. Not a good experience.

Very unprofessional! I paid online as I was recommended and upon arrival I was told they are not connected to the website which they advertise in their lobby. How disgusting. They charged me more than what the website already charged. Scammers!! If you don’t have a website why is this website advertised??

Filthy, to the point of unhealthy--Grime around light switches. Filthy walls, baseboards, moldy shower, holes and imperfections in the walls and furniture. Room so poorly configured one could not exit the toilet room if another stood at the sink. Second bed crammed next to the wall. Exterior of building stair treads and railing have not been cleaned in years it appears. Go to the Motel 6 a bit further down the street....or ANYWHERE ELSE!

Special shoutout to M6 staff. Stellar customer service! Not only Antonio, but everyone was always accommodating no matter our crazy request. Even our pup Rott got excited each and every time we’d wander by the front desk. Keep up the great work. See you soon. Thanks much, Big J

This Motel 6 is dirty and infested with bed bugs, no toilet paper. 1 room is full of the manager's birds, a lot of birds, the toilet plugged every time it was flushed, there were no towels and dog ** on the upstairs walkway. They have no trash service cause they don't pay the bill. Overall, I can't believe you let these people use your name. This place has rats also and **... I have seen the cops there 2 or 3 times a day.... it should be called motel from hell. I'll never stay there again. I have no receipt because the manager pockets the $ and doesn't give receipts.

I started the evening by getting off work and coming home to an emergency. A pipe had burst where I live and I was forced to rent a motel for the evening for my wife, cat, and myself. I looked on Expedia.com and found a cheap option with (against my better judgement) Motel 6 (they take pets as well) for the night and made a reservation. I work for a living, I don't have a trust fund or Youtube channel. I get fairly dirty during the day, hence we needed a motel. I showed up (car loaded wife and cat en route) and was informed once I showed my Identification that unfortunately they don't rent to locals. The room was non refundable through Expedia.com. After I expressed my displeasure in a short of words but ominous tone and look, he refunded my money. I easily rented a motel five blocks away. I leave the incident confused and saddened.

The worst hotel/motel experience I've ever had. I get to my hotel, the front desk worker cancels my reservation. Okay cool? When do I get my refund? Wait, I don't get my refund. Motel 6 owes me $90.00 since November 2025 and they haven't taken the time or the effort to pay me back what I am owed. Motel 6 corporation you have stolen from me. You guys are thieves. I've called corporate well over 50 times and every single time they say "They're going to get it handled" and never do. They acknowledge that they owe me money, yet won't pay me back. This is utter bs, completely unprofessional, and absolutely unprecedented. If I don't get my money back today, I'm going to blow ** up. Rich corporations robbing the poor folk.

When I called to make a 2 day reservation, I specifically asked if this was the actual motel because I had problems last year at this motel and the 3rd party reservation. I asked twice and was assured it was the actual motel. It was not. When I asked for a receipt, they informed me they could not because I had made the reservation thru a 3rd party. I do not tolerate people who lie, so will NEVER stay at any Motel 6 again. It is probably good because I did not appreciate that they did not have shampoo in the bathroom or shower.

My wife ran a half marathon (for charity) and wasn’t able to get back to the motel until 11:45. When I went to the office to offer some money so we could stay another 15 minutes so she could shower I was told no and that they were keeping my deposit because we weren’t out by 11. The shower was in disrepair. Because front desk was so rude I give the place a one.

The rooms are very clean, the staff are so very friendly. Thank you, Motel 6, for taking the time out of your busy schedule to say hello. I wish all Hotels/Motels have your great attitude. Thank you so much.

A long, exhausting week, spent moving Vicki's father and stepmother to a new home in Carlisle, Ohio. 20 degree temperatures, often with strong winds and couple of days of rain/snow. Monday morning, I walked a block away to get a cup of coffee. Upon returning, I found the door unlocked. Not wanting to wake Vicki, I sat down at a small table. The cleaning guy came around the corner and said 'you can't be in here until after 6, you need to leave'. I said, 'It ain't happening. I don't have my room key and I'm not going outside to drink my coffee'. He threatened to call the police and have me arrested for trespassing. I told him he might want to run that by his boss.

I would like to say Customer Service was absolutely Wonderful to me. I'd like to give a Special Thank You to Tarun for the Great Help. My room was clean and housekeeping was right on top of everything and polite. I would recommend Motel 6 Ramada Way Green Bay.

Ever since Allen left there, the place has gone to the cockroaches literally. Chris the new manager needs to learn people skills cause he has none. No etiquette, he's rude, just a jerk!! I stayed there while my place was being renovated & I still had 1 more night there & without any explanation he had the maids or whoever go in my room while I was at work & pack up all my things. I'm not sure if anything was taken yet or not but they put all my things in garbage bags & left them on my bed.

This has to be one of the worse places around. Rooms are very nasty with chipping paint and dirty TV screens. Lock on door half broken and staff is never around. Heard from someone they live next door and are always over at home. I checked in and 15 minutes later I left. Room smelled bad.

This motel this Motel 6 on the highway the one that's 16500 is one of the best. The staff are very friendly and helpful one representative ** was very helpful and never leave me astray. She gets motel 6 5 stars every time by her politics and friendliness in knowledgeable information that she gives. I choose motel 6 over any other. The one by the airport. The first one on the highway.16500 International Boulevard. Go get it. That's the best one.

My stay at the Studio 6 was very relaxing, bed was comfortable, staff professional and very pleasant, the room clean and inviting and pet friendly. I look forward to coming back. When in Victorville Motel 6 studio is the place to stay.

Stayed here recently with family. All the staff were very friendly. Room was clean and homey. The location is a plus also due to its located next to a gas station. They have the lowest rates in the area. I will definitely be staying here again in the future.

I'm a frequent guest at the Louisville airport location and Pam at the front desk makes my stay and check-in a 5-star event. I look forward to her courteous greeting and attention to the smallest request. "GREAT FIRST IMPRESSION"

A lot of recent visits to Motel 6, Williamsville NY… Love the place. Best rates in Buffalo. Nice, clean rooms. “Megan” always has coffee ready by 6:00 AM. The latest addition, “Roy”, at the lobby kiosk, is very friendly and helpful.

The building is dated but the room was clean, bed was comfortable and the heater works great! The staff are so kind and welcoming and I had a very pleasant conversation with Adam (manager). I can tell it's old as it's not perfect and some things could probably use some attention but I had a great experience.