
Motel 6 Reviews
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About Motel 6
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Motel 6 provides budget-friendly accommodations across the United States and Canada. The chain primarily serves road travelers and budget-conscious guests. Founded in 1962, Motel 6 offers pet-friendly policies and a straightforward booking process.
- Affordable pricing
- Quick problem resolution
- Inconsistent cleanliness standards
- Issues with room amenities
Motel 6 Reviews
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Reviewed June 13, 2025
Bed bugs! Motel 6 in Tulare CA. Has bed bugs! Since my stay last week, I am riddled with bug bites! Also if you want a refrigerator and microwave, you have to pay extra. And on top of that you have to have 50.00 cash up front, for a deposit, if you want to stay here.
Reviewed June 6, 2025
Where do I even start... I stayed in at the franchise in Watsonville - 5 things wrong with my room, including mold, lampshades falling off the walls and clogged sinks. I waited for TWO weeks for the manager of the facility to call me back (after having left multiple messages) and she did so only after she received the prompt from the Motel 6 organization. Both the manager and the organization accused me of LYING because they haven't found any reported issues in my room... Clearly, Rosey, the manager in Watsonville, doesn't know her numbers and entered a wrong room. I have already left a bad review for the Watsonville franchise, but I did expect help from the head organization - nope. What they did first is 1) they advised me to call Rosey (after I told them I tried multiple times and she never called back) and 2) they supported Rosey's lies about no problems having found in the room. These are despicable people and thieves - stay away.
Reviewed May 28, 2025
I stayed in a Motel 6 in McKinleyville, California (Arcata 9374) on May 15, 2025. They charged my credit card with a damage deposit. They confirmed this damage deposit had been refunded. I have still not received it back. The room was good. I have no issues, other than they never re-credited my credit card with the damage deposit.
Reviewed May 25, 2025
It was super easy to book for my sister on their website 3rd-party. Even she simply added in comments to charge card for booking and incidentals.. We checked for a week stay with ease. Room appeared cozy and tidy. Then at 2 am my boyfriend's eyes got big. Said, "What's behind your head?" It was a cockroach.🪳He went ask for a new room. They claimed not to have any but would let us know when one's available. I dont think I'll sleep all night...
Reviewed April 29, 2025
This hotel is nasty. 🤢 Old and stinky, the customer service is great, but these hotels need to be redone. This is no place for anyone to live or spend a night. Every Motel 6 has went down! Please don’t leave me a light on!
Reviewed April 18, 2025
Flattest grossest beds, manager is rude and will listen to your conversations while you are in your room. Cops showed up about three times while there to arrest people. People living in the lobby and sleeping on the couch. Drug addicts everywhere.
Reviewed April 14, 2025
We stayed at the Motel 6 for 3 weeks for medical treatment. After spending almost $2000. We surely didn’t expect to be staying so long. When I requested more time to cover a couple of more nights, the manager wouldn’t wait for my deposit to come through later in the day and said we could checkout by 1 pm. The toilet paper is like cardboard. No microwave or coffee in the room, but available in the front lobby. Most of the staff are really nice. The rooms are clean, it’s not a bad place to stay but I think they could have been a little more accommodating considering our situation.
Reviewed April 10, 2025
Spent one night in Casper Motel 6 and will never go back. This place is busy and loud with lots of full time residents and shift workers coming and going. The area around the motel was full of cigarette butts and trash. Our room was clean but needed repairs to our door lock, toilet and wall.
Reviewed April 3, 2025
After a bunch of nonsense hotels with hidden fees found this gem of a place! The receptionist, Christi, was fantastic, super friendly, helpful and really enjoyable to work with, also something we have not really experienced on our trip at other locations!
Reviewed March 16, 2025
We paid Extra Per Day to have Daily Full Maid Service. We leave each day and have to complain each day when we return that our room has not been done up. When I complain to the desk staff she tells me to calm down. I ask why it was not done, her response it's not my job, I don't know. Great representative on Motel 6. I told her to get someone there and get it taken care of again... I paid Extra Per Day for this service and I expect it done Daily. I wish there was another cheap Motel option in this area. I definitely would look around.
Reviewed March 13, 2025
It's clear that Motel 6 doesn't care about the safety of their guests. The location on 2825 61st Street Galveston Texas is not safe for guest to stay at and should be condemned until improvements are made. Fire escape on the second floor balcony is blocked with tiling materials and trash, fire system may not work with wires hanging out of the wall, exterior pillar had been crashed into so second floor balcony is unstable and falling down, handicap parking blocked with months old building materials, plus phones in the rooms and front not working.
Reviewed March 11, 2025
Do not check in on this Motel. I checked in there with Scott. They informed us that they will not clean our room unless we say so. BUT THEY DID WHILE WERE GONE. I am missing some items on my things and they said that they cannot do anything about it. DO NOT TRUST THIS MOTEL!!!
Reviewed Feb. 23, 2025
The room was dirty not clean and the mattress was dirty and had holes in them. It is very dirty there. I would not go back. I did not sleep in the bed. It was nasty. It is not worth your money. They need to get people to clean their rooms and update their mattress. I would never go back and their pillows are small and flat and the sheets had stains on them.
Reviewed Jan. 21, 2025
I'm currently a Medical Student at South Texas Vocational College. I've paid in advance for all my days here at Motel 6 East location. I keep getting kicked out when I'm on my tablet trying to play games, watch Paramount or Peacock streaming sites. The whole point to being here was the availability of WIFI nonstop to get my college 100% completed in advance as it's 5 weeks' worth of work. I am so IRRITATED. 😡
Reviewed Jan. 21, 2025
The Motel 6 in Thousand Oaks California is absolute garbage! They took my money BEFORE I came there AFTER THEY DECLINED TO TELL ME THAT THEY HAD NO POWER! My booking CLEARLY said that I would pay WHEN I STAYED! I never stayed in the room. Never even seen the room. Now they refuse to give me my money back! Absolute worst service I have ever seen! They deliberately mislead me! The front desk is rude and they are LIARS! I want to sue!!!
Reviewed Dec. 28, 2024
Went to visit my folks in Spring Hill, Florida... Ran into FAITH at the front desk... She is a life saver... Got me in a room in no time. She is very professional and friendly. STAFF is great. Very friendly. HOUSEKEEPING is outstanding.
Reviewed Dec. 20, 2024
My family and I have traveled across the country from CA to SC and have stayed at several Motel 6s along the way and have been so pleased, which is why we keep staying with this chain. That all changed today. The room we were provided at the Summerville, SC location was horrendous. It was unclean, the flooring was old dirty carpet, the room smelled like it was formerly a smoking room and the door wouldn’t lock, leaving me feeling very unsafe (at least there’s a chain, I guess). There were crumbles by the door, which makes it look like this room in particular has been broken into, or at the very least, not cleaned in MONTHS. I’m disgusted and ashamed that my dogs have to sleep on this floor. I don’t know how this location got nearly 4/5 stars because it deserves zero, and that’s being generous. Hopefully, the other rooms here are nicer, cleaner, safer but this one is just awful (room 129).
Reviewed Dec. 7, 2024
Upon arriving to my room, there was a man physically assaulting a women in the room next door. I went to the front desk and they refused to call the police and urged me not to call because "this couple normally fights and it will be ok". I asked for a different room, but none were available. Since I checked in at night, there were no other hotels available nearby (I checked online). In addition, throughout the night (1am, 2am, 4am), random people kept knocking on my door. They were looking for different people, drugs, and girls. Again, I notified the front desk. Apparently, the city of San Diego provides vouchers to the homeless and transients to stay for free at Motel 6 locations. All night people were partying outside of my room, with dozens of people coming and going into different rooms next to mine. Motel 6 hotels may be the most inexpensive option; however, they are extremely dangerous and unsafe.
Reviewed Nov. 28, 2024
Nice clean room. Good customer service. Next to freeway. Lots of places to eat. Near beach 15 miles. Friendly people. Will be going back to stay soon. Had a great stay. Quiet room. I really enjoyed my stay thanks.
Reviewed Nov. 13, 2024
I am writing this review on behalf of my coworkers who don't speak English. On 11/11/2024 Mr. ** was checked into a dirty room, by a woman named Stephanie. In his opinion she's rude and very unprofessional to have done this. Room 227 had food smeared on floors and walls, there was a broom in the floor and both beds looked like they had not been made in a while, it smelled like rotten food, dirt, crumbs and trash all over the floor and in the fridge, microwave the shower and tub had black tar in it. She checked him into a room that was unsanitary and uninhabitable. We are very upset at this and will be taking further action because this is absolutely unacceptable. Garduno C room 231 and Abraham C room 227.
Reviewed Nov. 10, 2024
Super 6 in Sandersville Ga is disgusting. The rooms that are shown online are supposed to be renovated, they are NOT. There is pee on the floor around the toilet, missing tiles, rust, dingy towels, mold around the tub and Roaches. I showed her my complaints and the clerk wanted to argue with me that the room was clean. So I took photos.
Reviewed Nov. 5, 2024
I stay at Motel six quite often but I stayed on October 29 to the 30th. It was one of the most disgusting and awful visits ever. This was the dirtiest room I’ve ever encountered at a hotel under the bed. You can see where they haven’t sweat or mopped. They were stuff from weeks prior under there dust all over the room it was there. I read my fingers on the floor and they were black. I have taken pictures on top of that. I had to do my schoolwork and some work at home and the Wi-Fi did not work an hour after I got there the lady says that it went out and it wouldn’t be back until the next day, which I wouldn’t be there When I informed Friend about it and she said the Wi-Fi worked, but it did not and I showed it to her. They were rude and unacceptable. I stay here quite often, but I don’t know if I will ever stay here again. Somebody needs to make this right.
Reviewed Nov. 3, 2024
My Studio 6 Room has a kitchen area. Only the microwave works. There is a cook top induction stove. I haven't got tit to heat up. Got to run down the House Keeping staff. Sometimes people enter my room and stink up the toilet.
Reviewed Oct. 31, 2024
I stayed 2 nights. Room was very nice, newly remodeled by maintenance worker, new shower, new flooring, Very nice. Staff was friendly. Had request for refrigerator and microwave and the maintenance worker was really fast on my request and super friendly. I would definitely come back to stay. Hopefully, all rooms will be remodeled like room I was in.
Reviewed Oct. 24, 2024
No stars for this stay! After an 18 hour drive wound up with a filthy room reeking of ammonia and mildew. The bed sheets had dark stains and burn holes, the pillows were in desolate shape, floors and surfaces were filthy and sticky. Unused towels had dark stains. All appliances were filthy and had fingerprints, sink had dark grime around the edges. Curtain and shower curtain were stained with mildew. Clearly a matter for the Department of Health.
Reviewed Oct. 9, 2024
Hi, I booked a room at your Lakeland Fl. location on 10/05/24 for Tuesday through Friday morning. I arrived there at 3 pm to check in on Tuesday 10/08/24. There was a line into the office. It took me 45 minutes to get to the desk only to find out my room was not ready yet. I booked a 1st level room with 1 bed and micro & fridge. After 2 hours I went back into the office and they said it was still not ready. I passed a senior woman sitting on the walk by the office that said she had been waiting 4 hours. I went back to my car to wait. 30 min later I walked back to the office and they said it was ready. They handed me a pass key to room 237. I asked them,"Isn't this room on the 2nd floor?" They said yes. I told them I booked a 1st level room last week as I'm disabled and my wife has health problems too. They said all the 1st floor rooms were gone. As another woman was in office asking about a 1st floor room, they told her her room would be ready in a little while.
I was angry after hearing that. I went up to room 237, it had no fridge, no micro and no blankets and no towels. Besides, there's no way I could make the trip from the car to the room carrying the food and drinks and necessities we needed for a stay from Tuesday to Friday. And with Milton approaching the stores and restaurants would not be open. Also, everyone was saying, "There's no ice, when will there be ice?" They told them the ice makers are owned by a vendor and they don't know.
I went back to the office to ask them about the no fridge or micro. They said the upper levels do not have those. I got a $367.00 refund and we went home to our mobile home to bunker down from the approaching storm. It was too late in the game to try and book another room elsewhere as they were all booked up. My point. Your management wasted my time when I booked 3 days ahead of the storm as I could have booked elsewhere that would have not given my room to someone else. Not only did it make me angry, it put my and my wife's lives in danger from the approaching storm. And I could have spent the time wasted on Tuesday trying to get into my room working on my tractor or other projects. I am very unhappy. My brother and his wife was also booked in, they got their 1st floor room and if the room was larger we would have slept on the floor to be safe.
I'm in a mobile home, if the power goes out I can set up my Generator. I'm very concerned about being in here through this storm coming. I'm going to upload the reservation I printed off when I booked the room on 10/5/24. On the reservation attachment, notice the room description. Oh yes, it also says free wifi. My brother tried getting his laptop on wifi, in his room, they had to walk back up to the office to get the password for the wifi, he got connected but the wifi was so weak he could not get to check his mail or any other sites. But it was connected.
Many unhappy customers waiting on their rooms to be ready after checking in. Waiting in their cars and sitting on the walk to the office. Seems the employees that clean the rooms are way understaffed and the service desk lies to you when asking when your room is going to be ready. I will NEVER book a room a Motel 6 again. I am also keeping my reservation printout in case I decide to seek legal action.
Reviewed Oct. 9, 2024
Will never stay at Motel 6 again. Was charged $50 because I checked in at 11am due to a sick family member and not at 2:00 check-in. We had no reservation but had to find a motel due to the sick family member. When passing through a town it is terrible to have to wait 3 hours to avoid paying $50. They were not booked up, we got a room right away but still had to pay the $50.
Reviewed Oct. 4, 2024
I love this hotel! I'm it's my favorite place to stay and I will always continue to come there when I need a great place to stay. They have always helped me with any of my needs. Thank you to the staff and manager for making my stays the best.
Reviewed Oct. 1, 2024
We stayed at the Mammoth Lakes Motel 6, room 114 on the night of Sunday, Sept 30, 2024. For 3 days before, we stayed at the excellent Motel 6 South in Carpinteria, CA. That was great but the Mammoth Motel 6 badly needs maintenance as seen in the photos below. These are only a few of the photos I took. Just outside our room, the overhead ceiling from the walkway above was coming apart and the trash can outside our room had graffiti on it and was filthy. Three of the security light posts were damaged and the electrical box in the photo was destroyed and in a very dangerous condition. This motel seems to be just a cash cow with little or no maintenance done. The housekeeping staff was fine and does not share the blame.
Reviewed Oct. 1, 2024
I reserved 6 Motel 6's on my recent vacation. Five of them were completely unacceptable. One ripped me off by scheduling my stay as of the date I made the reservation rather than the date I needed to stay. All but one was dirty and outdated/worn out. One in Lawrence Kansas charged a $75 security deposit and we left it in perfect condition with no refund. Why would I have no problem at 5 of them but only at the one I paid a security deposit at? It makes no sense. Had to complain at corporate. Front desk kept hanging up on me without saying a word when I said I was inquiring about my security deposit.
Motel 6 Company Information
- Company Name:
- Motel 6
- Website:
- www.motel6.com
