Fox Rent A Car Reviews

I rented from Fox recently. Great car and was ready when I got to TPA. The downside is, I needed to keep the car for 8 more days. It was $400 or so to rent for a week and when I called to extend, they said $1000!!! I said that was ridiculous, and she said ok, $400 something. Really? I returned the car because I wasn't far from the airport. Probably not too many people are close and can't get back to the airport. Now, I get a bill for $98.12 for toll fees. A $1.00 toll has a $15 fee on top of it. Talk about theft!!! Never again!!!

Fox is a scam. They will upsell services, they will not show you the contract or amount, ridiculous charges. I was not able to return the car and cancel the contract.

I’ve had the most rude encounter with a FOC car rental individual. I booked my car through a third party site, fully paid. I recently changed my last name to my married name on my license, but I had proof of my name change on hand (passport/name change/credit cards in original name). I was told FOX had a policy to only honor a reservation under whose name it was booked (which was my maiden name). But I was refused to speak to a manager to try to explain my situation, and the salesperson was atrociously rude. Had no issues getting a great deal with National that same night. But this was my first and last time dealing with FOX.

Absolute garbage company. Told them we’d use our personal insurance for the car but let them talk me into toll protection, thinking the plate bills will go to them. They wanted a $650 “security deposit” which I was told would be returned after a clean check in. Come to find out they charged us for their insurance and the toll charge was $115 (we passed maybe $20 in toll booths). We got back less than half of our “security deposit”. Shady and misleading business! Avoid them if at all possible.

Rent a van from Fox and noticed a lot of marking on it hence decided to do a 360 recording on the van. Upon return, the lady was asking me if the markings comes off or not? I go, I dunno know as the marking was already there. I’m so glad I took the video before driving off! I’m not surprise they are trying to scam tourist but I’m local … Will see how it goes..

Beware you are about to be taken to the cleaners with this company. The car on Hot wire $106 the mandatory insurance for loss of rental car in case of an accident $185.00. If you had this coverage on your own insurance for the year $22.00. They don't tell you this anywhere only when you get to the counter. I rented in Florida Fort Lauderdale airport. I have 2 insurance policies in place. They insisted upon a third. I did report them to officials in Florida. Hopefully they look into all the shady shake downs they do to people.

I had a great experience with Fox Rent A Car from start to finish. The reservation process was straightforward, pickup was quick, and the staff was professional and helpful throughout the rental period. The vehicle I received was clean, well-maintained, and exactly what I needed for my trip. I also appreciated the competitive pricing, which offered excellent value compared to other rental companies I considered. Returning the car was simple and efficient, with no unexpected issues or surprises. Overall, the experience was smooth, convenient, and stress-free. I would definitely consider using Fox Rent A Car again for future travel needs.

Buckle up and get ready to pay twice as much for what you booked your rental for. If you do not get their plate pass BEWARE, they partner and share your card on file with a company call ATS processing, where they continue to charge me tolls at 10 times the cost. Two tolls at $10, each one had a 75-85 admin fee, plus tax. ARE YOU KIDDING ME? No, I did not say I allow some other entity to take my card on file to charge me 10 times and whatever they want for weeks on end. This was my first vacation in 5 years ruined by all this stress. How is one supposed to budget these costs?? Customer service in person and on the phone is a nightmare as well. "Nothing I can do without my manager," or "I do not know I am new here." Or we are not the ones doing the charging... UNBELIEVABLE!!!

Rented from FOX in Seattle airport. Agreed to set price/gal for used fuel. Returned car 1/2 full. Initially, FOX tried billing for full tank BUT I had a picture of the dash fuel gauge when I returned the car. They then refunded for 1/2 tank BUT still charged rental car tax and Washington State tax in violation of Washington State Department of Revenue specific to this type of purchase. While it isn't that much money, I took the liberty of filing a complaint with the State as they are likely screwing others similarly every day. This will now trigger a Washington State Dept of Revenue audit and hopefully significant fines and enough bad press to warn of FOX's unscrupulous business practices.

DO NOT USE THIS COMPANY- they will FEE you to death following your rental.... $95 per toll processed if you do not purchase their toll card.... Absolutely ridiculous! And this is not verbally disclosed upon your rental.... Fees are how this company stays in business- and the rental car was NOT nice-stained seats, large hole in driver side carpet.... DO NOT RECOMMEND!