4.6/5 (1780 reviews)
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Overall Rating4.6 out of 5
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About Turo

With Turo, you can participate in the world’s largest car-sharing network. The company advertises that it has prices that are 35% less than traditional companies and options for drivers under the age of 25. Visit Turo’s website to see all of its available options.

Pros & Cons


  • Available for 25 and younger
  • Safe pickup
  • Flexible rentals
  • Affordable


  • Limited mileage
  • No one-way trips

Bottom Line

Turo offers flexible and customizable travel through its car-sharing platform. With no one-way trips or unlimited mileage, however, Turo may not be suitable for all travelers.

Top Turo Reviews


Everything happened fast & gracefully. I might stop using the rental car corporate businesses! The owner was flexible. The car was clean. It was a very nice experience for my frie...

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Den was the best host ever. So nice, so helpful. I was worried about using Turo. Not anymore. If there were a sixth star I would give one. He was on Time. Better yet we landed ear...

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What is Turo?

Turo is a car-sharing network that offers customers access to rental cars from local hosts. Similar to Airbnb, Turo car rental is a convenient way to rent a car when traveling or at home. The Turo app connects drivers to the type of car they prefer from its selection of more than 800 makes and models and lets users add extra features like car seats.

How does Turo work?

Turo lets you search through multiple options, including the size of vehicle, model and travel dates, to find a vehicle that fits your preferences and travel schedule. Car owners who list their vehicles on the site can set restrictions on mileage and the driver’s minimum age.

After you choose a car, you’ll communicate with the owner to determine the pickup method. Some car owners require a pickup and return location, typically in a public space, while others may deliver to a specific destination for an additional cost.

You can add extras to the service, such as prepaid refuel, car seats, cleaning and more. Turo also offers additional insurance through its app.

Turo fees

Turo states that drivers can save up to 35% on the cost of a rental vehicle with its services. When we searched options in Los Angeles, we saw anything from a 2012 Kia Soul for $20 a day, plus fees, to a 2015 Lamborghini Aventador for $1,485 per day, plus fees.

Many hosts offer discounts for longer rentals. Each ride includes a variety of added fees, including the Turo trip fee ($15 minimum), taxes and a daily fee of $30 or more for young drivers. Extras, like pet fees or detailing, cost anywhere between $1 and $999.

Turo FAQ

How old do you have to be to use Turo?
You have to be at least 18 years old to use Turo, although some car owners may set more strict age restrictions.
Can you make money on Turo?
Yes. Car owners make an average of $500 per month for one car.
Does Turo require a deposit?
Sometimes. Deluxe Class or Super Deluxe Class trips require a security deposit because of the higher cost. Some other U.S. trips may require a deposit as well.
How does insurance work with Turo?
Customers don’t have to have insurance to use Turo, but the company strongly suggests it. If you don’t choose to purchase coverage, you’re responsible for all out-of-pocket expenses. Car owners have the option to purchase insurance through Turo to protect their vehicles.
Is Turo sketchy?
Most renters report a safe and secure experience when using Toro. Some customers report that the car owner did not follow through on the agreement to deliver the vehicle.

Is Turo legit?

Turo offers a wide variety of flexibility and customization to drivers who need to rent a vehicle. For example, because car owners can specify the requirements for rentals, divers younger than 25 may be able to rent with Turo. However, Turo may not be the best option for all travelers — one-way trips aren’t available, and owners typically limit how many miles can be driven.

Turo Reviews

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Page 1 Reviews 0 - 5
Verified Reviewer Verified Buyer
Original review: April 2, 2023

Overall experience with the rental car was great. Great renter, good communication, car and pick up and drop off process was great. However using the Turo app/website to search and book was a bit frustrating. Estimated costs are a bit miss leading until you go to actually book and then about $100 worth of fees come out of no where. Tax, Turo fee, airport fee, are not mentioned until the last step. Turo will also not let you search for another car for the same time period once you book. I get not wanting the hassle to cancel an existing reservation since you prepay for the rental (no idea if the fees are refundable) but if another rental option shows up due to a cancellation or lowered price by a renter or change in type of car that is needed, you should be able to still search.

To get around this you have to log out but then you can’t select a car to see the true cost since the surprise fees come at the last step which you can’t get to until you log in but then they won’t show the costs because of your existing rental. Catch 22. Seems a bit shady in my opinion. All lessons learned as part of my first rental. Will use turo again if the price beats a normal rental agency price otherwise too many risks (especially if the renter has no reviews) and not being able to price shop is a big negative IMO.

9 people found this review helpful

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    Verified Reviewer Verified Buyer
    Original review: March 7, 2023

    I rented a Cadillac while on a trip to Charleston and it was GREAT! Being in contact with the owner makes things so much more convenient. The car was right outside the terminal when my plane landed. Lamar (the owner) told me exactly where to find it in the parking garage, with pictures too! Car was clean and in great condition. Gas tank was full. It took about 5 minutes to run through the check in process and I was on the road. Returning it was just as easy. In fact, I think I parked it right back in the same spot it had been in when I picked it up. Quick check out process same as check in. It was a breeze. No filling out paperwork, insurance information, deposits. None of the hassle of renting from a company.

    Awesome experience with Turo and even more enjoyable because of Lamar and his communication skills. I think Turo will be my first choice for rental cars from here on out. It's so much easier and cheaper. I felt spoiled coming out of the airport in a place I had never been and having a gorgeous luxury car already there waiting as if I had parked it myself. Just some pictures and a couple text messages and I was good to go. The owner was prompt and attentive right up until I was driving out of the parking garage. I'm definitely planning on sticking with Lamar when I'm back in Charleston!

    2 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: March 1, 2023

    I stuck with my high-level membership with another rental company despite my vehicle selection often not being available or in lackluster condition despite seeing ads for Turo because I thought it had to be too good to be true. Finally, my son gave me the word-of-mouth recommendation that prompted me to act. How I wish I acted sooner and saved so much prior frustration.

    What a seamless experience from vehicle selection to communication to pickup to drop off. There was something about reading a review for the actual vehicle you are going to rent and seeing pictures of the condition of the vehicle, that removes the stress from renting a vehicle. The vehicle I rented was immaculate. The communication with the renter was clear, effective, made in advance and so much less time consuming and pleasant than stood around in a airport rental lobby shuffling your baggage around with a lot of sweaty, ill-tempered passengers being snarky to customer service reps. I have never rented a cleaner vehicle and had a more timely and efficient check in or check out of a vehicle. The app runs smoothly and has a stellar user interface. It is easy for all age demographics to work with and ease of use.

    Not only was our vehicle clean and beautiful when we picked it up, but included with the rental was a membership to a car cleaning service so we could clean the inside and outside of our vehicle as often as we wanted to keep it spotless and looking nice as we enj0oyed our stay and drove around town. The cost of renting such a nice vehicle (a new Jeep Grand Wagoneer) was the same price as renting a mid-size vehicle with a more traditional rental company without all the hassle. It does not matter whether my credit card offers me extra points or miles to book with these other rental companies, it's not worth the headache. Turo is the only way we will be renting from now on.

    3 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Feb. 19, 2023

    Was nervous in the beginning- worried that the insurance may not be real, or the people may be sketchy, or I could be in for a swindle or a bad deal from bad guys, or that somehow this deal would end up in some horrible story told at cocktail hour. Honestly, those fears were on my mind the entire time. I picked the car up- it was strange that I didn't meet the owner or anyone in person, key was under the mat- I drove away feeling a bit like a car thief, but I put my trust in an online agreement, and was hoping that wouldn't come back to bite me in the ass later.

    The car was clean and shiny and in good condition-she may have 108,000+ miles, but she ran like a top, a good ride, although my needs were meager errands over the 4 days my truck was in the shop. She met the needs well. I returned the car in pristine condition as I found it-washed it and vacuumed the interior as I would if I had borrowed a friend's car. I asked for the ability to return it early, the owner texted me back and agreed, and I delivered it to the original location and left it as I was instructed to do so- key under the mat. It felt a bit weird, as the renter of over 100 rentals for business through major companies, but did as I was told.

    The experience was completely new to me and felt foreign, but in the long run, I was treated with more respect than my experience with the major rental agencies, and it was far more flexible. I would do it again and have recommended to my friends based upon cost and ease. And as another point in this germ conscience America, there was no having to go to an office, stand in line with people who may be sick, rent from an agent who may be contagious. There was zero human contact, and that was new and refreshing. I may have been a little more comfortable had I met the person, but in the long run it didn't matter that much, but I think it would have made it feel more legit in my mind in the way of doing things.

    12 people found this review helpful
    Verified Reviewer Verified Buyer
    Original review: Feb. 6, 2023

    When I needed a vehicle and was unable to get a sniff from Avis, Hertz or Enterprise due to the Gem Show in Tucson, I went to look into Turo on the advice of a friend. First of all, Turo had many many vehicles available to rent, so they solved my Gem Show dilemma. The app would not let me request a time earlier than 24 hours as a 24 our notice is required to rent. I needed the vehicle several hours earlier than the app would allow, so again, on my friend's advice I reached out to the host named Lynn. He responded immediately and from the get-go was willing to work with me to accommodate my travel times. He adjusted the available times and I was then able to book as I desired.

    The vehicle, was in fantastic mechanical and physical shape (not a single issue) and it was topped off with fuel and immaculately clean when the keys were handed over to me. Returning the vehicle was a breeze. Again, Lynn the host was proactive in his communication. He was not going to be present when I returned the vehicle. I was able to return it as requested. With my Turo virginity now a thing of the past, I see no way that I'll head to another corporate rental office such as Avis, Hertz or Enterprise. The price gouging and lack of available vehicles is disgusting, happens every year and I'm done. I got a fantastic price on my rental (a price the big 3 could not even come close to). Turo has a lot of amazing vehicles, and I look forward to renting many of them when the need arises. I give my Turo experience 5 stars!

    4 people found this review helpful
    Verified Reviewer
    Original review: May 30, 2023

    One word: AWFUL. Well let me back up- first experience was great. Second experience, PATHETIC, SCHEMATIC, UNCOMMUNICATIVE. Owner of vehicle claimed we broke a piece off her jeep top. We never had ONE issue with putting the top up and down, never had road noise, nothing was odd about it. The back window was already covered in this film and had been reported prior to our rental. Vehicle owner contacted us about the small clips that apparently had 'broken' off during our rental term but we never even saw them. Owner sent us a pic of them. We found them on a site and offered to send them to her but that wasn't good enough. She filed a claim with Turo and then the damages began to increase.

    First the clips, then she said the entire frame was bent. Again, we never had one issue with the top. She said she would have to replace the whole top to the tune of $2800. We never authorized the charge, and Turo charged us. First red flag should've been there was never a person to speak with about this; all communication was thru email. We feel we have been completely scammed and will never rent from them again.

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    Verified Reviewer Verified Buyer
    Original review: May 30, 2023

    I chose this car because of the price, reviews, no charge for delivery and no need to travel anywhere to get the car. Communicating was easy and very professional. The car was immaculate and ran well. We enjoyed it as we zipped around Southern Cali!

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    Verified Reviewer Verified Buyer
    Original review: May 30, 2023

    I loved renting from. It was easy pickup and easy drop-off.. He communicated fast and answered every question I asked.. I would recommend his rental to his anybody and I loved the car, plus my kids loved the car.

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    Verified Reviewer Verified Buyer
    Original review: May 30, 2023

    Way faster and cheaper than renting a car through one of the big realtors!! Super easy to book, nice car and easy communication. Will rent through Turo again on a next trip. We even saved over 25 percent and got a nice SUV.

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    Verified Reviewer Verified Buyer
    Original review: May 30, 2023

    I have rented 2 cars and the first one was not clean and the second one was not clean. Both drove smooth and nice and both gave no problem driving. One needed an oil change and the other was hard to find simple volume settings but drove beautifully.

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