Alamo Car Rental
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About Alamo Car Rental
Alamo Car Rental is a car rental agency with locations throughout the United States. Features include online check-in and discounts for Alamo Insiders members. With the Drive Happy app, customers can create and modify car rental reservations. The company also offers car seat rental, GPS navigation, Sirius XM and ski racks.
Pros & Cons
- Easy reservations
- Discounts available
- Online check-in
- Mobile app
- May charge fees for drivers under 25
- Credit card required
Alamo rents cars, SUVs, trucks and vans all over the world. Customers can create, modify and cancel reservations online. Alamo offers some discounts but typically charges an extra fee for drivers under 25 years of age.
Top Alamo Car Rental Reviews
…The rental agent, Chappy, was cheerful and chatty… When he found out that we were there because my mother, who is terminally ill with brain cancer, requested that we all meet one...Read full review
The experience was great and I would be more than happy to use the service again and recommend to friends and family. The value for the rental was great. The staff was very profes...Read full review
What is Alamo Rent a Car?
Alamo is a rental car provider with locations around the world. Drivers choose from a wide variety of cars, trucks, SUVs and vans, including everything from economy sedans to luxury sports cars.
You can book, modify and check in for your reservation online, which lets you skip the line and go directly to your rental upon arrival. Alamo also offers last-minute deals and other savings options.
How do you rent a car from Alamo?
When you select your rental car online or in the Alamo app, you have multiple options for body style and vehicle type. Alamo offers both automatic- and manual-transmission cars, SUVs, vans and trucks, including economy, fuel-efficient, luxury, sports and muscle cars.
Once you make a reservation, you can modify or cancel it using Alamo’s website or the app. On the day of your reservation, you have the option to check in online and go straight to your rental when you arrive.
Alamo rentals typically cost from $90 to $160 per day and $300 to $800 weekly. Small economy cars usually fall at the lower end of the range; you’ll have to pay more for large premium vehicles. The company offers many deals and coupons, including for last-minute rentals, military personnel, one-way travels and upgrades. Be sure to factor in the costs of add-ons, insurance and the cost of gas. Alamo might also charge a fee for drivers aged 21 through 24.
How much is the rental deposit for Alamo?
Alamo doesn’t charge rental deposits for reservations. However, it does place a hold on your credit card for the anticipated total.
What discounts does Alamo offer?
Alamo offers military, last-minute and partner discounts. You can apply coupons and promotion codes during checkout. Sign up for the free Alamo Insiders membership for additional discounts.
Does Alamo charge a one-way fee?
Yes, Alamo charges a one-way fee, known as a “drop charge.” The amount of this fee varies by rental location and time of year.
Can you rent a car from Alamo with a debit card?
No. You must rent a car with a valid credit card in your name. This is required both online and in-store.
Is Alamo a good company?
Alamo is an established car rental company with competitive pricing and extensive vehicle options. Note that it requires a credit card for all rentals and usually charges a fee for drivers under 25. You can easily book and modify your reservation online or with Alamo’s mobile app.
Alamo Car Rental Reviews
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Let me start off by saying I had a really busy day, and I forgot my EZ Pass inside of my rental window. I went inside to speak with someone inside of ALAMO and they just gave me a business card for loss and found. I was a little upset that that’s all the help they have for me so I decided to go outside and then a miracle happen. DEYSHAUNA AND ANDRE when above and beyond to help me find my EZ Pass. They literally turn my frown into a smile with the extra mile. They JUMPED into action and helped me find my item. I appreciate them so much and its employees like them who keeps customers like me coming back! You guys should be proud to have such great workers in your company!
In January 2023 I rented a car from Alamo at the Daytona Beach Airport in Florida, and the process - from start to finish - was easy & satisfying. The price was reasonable, the car was clean & problem-free, but the best part was the people who worked there. The two men I worked with were Tony & DiAngilo, Tony at pick-up and DiAngilo at drop-off. Both of these guys were warm, personable and bend-over-backwards helpful! I couldn’t be happier with the service I received!
Hello Susan! We appreciate your feedback and are happy to hear our staff provided you with a great customer experience. Thank you for your business! – Chad
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We missed our flight out of Charlotte NC and needed a rental car ASAP. We were in a desperate situation and were feeling kind of panicky. John H. (at the Charlotte Douglas International) was AMAZING!! He answered all of our questions and made the entire process flawless. I cannot emphasize enough how wonderful he was.
Thanks for the kudos, Anita. I will pass your kind words along to John and team. We look forward to your next visit! -Chris R.
From the online reservation to the return of the rental this was the BEST car rental experience I have ever had!! Tampa Airport Alamo made it easy, I never had to ask a question because they gave me all the info I needed!
We appreciate your positive review about your recent experience with us. Thank you for your business! – Chad
I recently rented from Alamo in Phoenix Airport. My itinerary had gotten messed up through Expedia and the manager there was so helpful and understanding and gracious with me. He was able to get me an even better deal and I appreciated him so much that day as it was such a stressful traveling day for me with three young children. He made my day so much better and I will always choose Alamo from now on. His name was Taylor and he will take care of you!
Thank you for your kind review; we are happy to pass along your comments to Taylor and the PHX team! We hope to be of service to you again in the future! -Chris R.
I made reservations through Southwest Vacations to Las Vegas and included Alamo Car Rental to my vacation package. Once their the Alamo guy added additional coverage that I didn't ask for. I'm not using Southwest Vacations AND Alamo Car Rental ever again for my vacations. I paid twice for the damn stinky car with stains on the seats.
The car that had been reserved for us at the airport was larger than I prefer to drive. Khan got my husband and me a perfect sized care and Gill checked us out. Their customer care reflected Alamo's motto and was much appreciated.
We appreciate your feedback, Cathy, and we’re happy to hear our team were able to provide you with a great customer experience. We hope to see you again soon. – Chad
I was charged $279.00 for a lost key to a vehicle at PSP airport in November of 2022. I received a single key as I was the only one using the vehicle. I left the key in the ignition when I returned the vehicle. That is how the lot attendant would check the level of gas in the vehicle before I entered the airport. I have been trying to contact the location for months to no avail. I have spoken to their corporate representatives at least a half a dozen times in this matter. Each time the agent said that they would get in touch with the location to contact me or put me in touch with a supervisor. Still no response in four months from the location or a supposed supervisor.
I disputed this with Discover and miraculously Alamo responded to Discover with their proof that I rented a vehicle. Best part was there was no fob because it was a very basic/standard truck. You had to insert the key to unlock the vehicle and you had to manually roll down the windows. At least a dozen different calls and four months later and still no response except to Discover. Beware of this particular agency and Company that has no follow through.
Thank you for your feedback, Sean. If you’d like to discuss this further, please email email@example.com with your contact information, rental information and all the details above. Thank you. – Chad
I have reserved the rental through Costco travel. I have registered all the forms online and got a email with confirmation email. And was directed to proceed to the lot directly and skip the counters. Upon reached the airport location 3/29 6:30 pm, I was redirected to the National Car Rental. Once I reached the lot noticed there were no cars. I was asked to wait. While they continue to bring the SUV 1 by 1 and serviced more than 10 customers who have arrived after we have. Upon questioning the process, I was told first that they have pre-registered. Since I have pre-registered also, their next response was that SUV renter are higher paying customer. And told to go and rent for other rental company. And they have the right to deny services, leaving our family in the middle of the night to find another options.
We certainly understand the inconvenience that this may cause. Our locations do their very best to take care of all customers in a timely fashion. If you'd like to speak with us directly about this, please email firstname.lastname@example.org with your contact information, rental information and all the details above. Thank you. – Chad
Would not take digital pic of my license. What the heck is diff. All they will do is scan and have pic anyway. Made me drive an hour to go get physical license. Ridiculous. I had pic of the license close up. My picture. My face. My license number. Expiration date. Idiots.
Thank you for your feedback, Sharon. If you’d like to discuss this further, please email email@example.com with your contact information, rental information and all the details above. Thank you. – Chad
Alamo Car Rental Company Information
- Company Name:
- Alamo Car Rental
- Year Founded:
- 600 Corporate Park Drive
- St. Louis
- Postal Code:
- United States
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