Alamo Car Rental

This is for the Corpus Christi, TX airport Alamo location. I used their early bird special pricing about a month before our trip, and Alamo's pricing was about 50% less than others! After a tiring day of travel, we welcomed a quick process, literally 5 minutes, of just receiving the car key since we took advantage of pre-check-in online (Recommended!). We also happily received a free upgrade to a beautiful Mazda SUV. It was clean but our only complaint is it did have a slight smoke odor, very unpleasant. Alamo really needs to financially penalize people to discourage smoking in rental cars. Lastly, amazingly there wasn't a gas station within 15 minutes from the airport from our location, so we couldn't fill up, but they didn't charge us, which was so nice. I would also recommend getting pre-fill gas so you don't have to worry about filling up on the way to the airport. Thanks, Alamo!

Let me start off by saying I had a really busy day, and I forgot my EZ Pass inside of my rental window. I went inside to speak with someone inside of ALAMO and they just gave me a business card for loss and found. I was a little upset that that’s all the help they have for me so I decided to go outside and then a miracle happen. DEYSHAUNA AND ANDRE when above and beyond to help me find my EZ Pass. They literally turn my frown into a smile with the extra mile. They JUMPED into action and helped me find my item. I appreciate them so much and its employees like them who keeps customers like me coming back! You guys should be proud to have such great workers in your company!

In January 2023 I rented a car from Alamo at the Daytona Beach Airport in Florida, and the process - from start to finish - was easy & satisfying. The price was reasonable, the car was clean & problem-free, but the best part was the people who worked there. The two men I worked with were Tony & DiAngilo, Tony at pick-up and DiAngilo at drop-off. Both of these guys were warm, personable and bend-over-backwards helpful! I couldn’t be happier with the service I received!

We missed our flight out of Charlotte NC and needed a rental car ASAP. We were in a desperate situation and were feeling kind of panicky. John H. (at the Charlotte Douglas International) was AMAZING!! He answered all of our questions and made the entire process flawless. I cannot emphasize enough how wonderful he was.

From the online reservation to the return of the rental this was the BEST car rental experience I have ever had!! Tampa Airport Alamo made it easy, I never had to ask a question because they gave me all the info I needed!

I rented a car from Alamo twice in summer 2023. Both times this company charged my credit card extras a few days post car return. Both times none of their representatives could provide me with explanation. I have both receipts when I picked up a car and dropped it off. The same item has an increased price on a drop-off receipt. Please be aware of their unexplained hidden fees.

I called customer service to ask for full refund as we currently cannot travel to Maui due to wildfires. Agent said it is policy to charge cancellation fee of $50 USD no matter what, even if cancellation is out of my control. There is nothing he can do about it because it is company policy. This leaves a bad taste and I will for sure to NOT book with Alamo again when Maui travel opens up.

I've rented many cars before. I believe this was my first time with Alamo. I've never had an issue with "hidden fees" or so many extra taxes and our bill being more at the end. Only if we went through highway tolls. We originally paid $270 for 4 days. I added on 2 people, so 3 total. I booked all online and it did not say anything about being charged more for extra drivers. I was very surprised and pleased with this so that is why I went forth with adding them on.

My flight was delayed and with a baby it was hard to get a reservation. Riya made it easy and fast. I appreciate her fast service. My phone was glitching and no couldn't reserve a car. She was kind enough to help me and it was fast and easy. So grateful for her.

At pickup, I was asked if I wanted ILLToll road fee transponder service for 12/day. I declined and arranged to pay the Tolls myself. After many miles, I realized the Lic plate was expired. After return I was charged for the transponder service under another non expired Lic Plate #. I was also charged a $25 administrative fee because I did not pay transponder tolls. I contacted Alamo regarding these concerns but never received the courtesy of a reply.