Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.
About Alamo Car Rental
Alamo Car Rental is a car rental agency with locations throughout the United States. Features include online check-in and discounts for Alamo Insiders members. With the Drive Happy app, customers can create and modify car rental reservations. The company also offers car seat rental, GPS navigation, Sirius XM and ski racks.
Pros & Cons
Pros
- Easy reservations
- Discounts available
- Online check-in
- Mobile app
Cons
- May charge fees for drivers under 25
- Credit card required
Bottom Line
Alamo rents cars, SUVs, trucks and vans all over the world. Customers can create, modify and cancel reservations online. Alamo offers some discounts but typically charges an extra fee for drivers under 25 years of age.
Featured Reviews
…The rental agent, Chappy, was cheerful and chatty… When he found out that we were there because my mother, who is terminally ill with brain cancer, requested that we all meet one...
Read full reviewThe experience was great and I would be more than happy to use the service again and recommend to friends and family. The value for the rental was great. The staff was very profes...
Read full reviewWhat is Alamo Rent a Car?
Alamo is a rental car provider with locations around the world. Drivers choose from a wide variety of cars, trucks, SUVs and vans, including everything from economy sedans to luxury sports cars.
You can book, modify and check in for your reservation online, which lets you skip the line and go directly to your rental upon arrival. Alamo also offers last-minute deals and other savings options.
How do you rent a car from Alamo?
When you select your rental car online or in the Alamo app, you have multiple options for body style and vehicle type. Alamo offers both automatic- and manual-transmission cars, SUVs, vans and trucks, including economy, fuel-efficient, luxury, sports and muscle cars.
Once you make a reservation, you can modify or cancel it using Alamo’s website or the app. On the day of your reservation, you have the option to check in online and go straight to your rental when you arrive.
Alamo prices
Alamo rentals typically cost from $90 to $160 per day and $300 to $800 weekly. Small economy cars usually fall at the lower end of the range; you’ll have to pay more for large premium vehicles. The company offers many deals and coupons, including for last-minute rentals, military personnel, one-way travels and upgrades. Be sure to factor in the costs of add-ons, insurance and the cost of gas. Alamo might also charge a fee for drivers aged 21 through 24.
Alamo FAQs
How much is the rental deposit for Alamo?
Alamo doesn’t charge rental deposits for reservations. However, it does place a hold on your credit card for the anticipated total.
What discounts does Alamo offer?
Alamo offers military, last-minute and partner discounts. You can apply coupons and promotion codes during checkout. Sign up for the free Alamo Insiders membership for additional discounts.
Does Alamo charge a one-way fee?
Yes, Alamo charges a one-way fee, known as a “drop charge.” The amount of this fee varies by rental location and time of year.
Can you rent a car from Alamo with a debit card?
No. You must rent a car with a valid credit card in your name. This is required both online and in-store.
Is Alamo a good company?
Alamo is an established car rental company with competitive pricing and extensive vehicle options. Note that it requires a credit card for all rentals and usually charges a fee for drivers under 25. You can easily book and modify your reservation online or with Alamo’s mobile app.
Alamo Car Rental Reviews
ConsumerAffairs has collected 993 reviews and 1,279 ratings.
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,307,388 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.

Reviewed July 6, 2023
This is for the Corpus Christi, TX airport Alamo location. I used their early bird special pricing about a month before our trip, and Alamo's pricing was about 50% less than others! After a tiring day of travel, we welcomed a quick process, literally 5 minutes, of just receiving the car key since we took advantage of pre-check-in online (Recommended!). We also happily received a free upgrade to a beautiful Mazda SUV. It was clean but our only complaint is it did have a slight smoke odor, very unpleasant. Alamo really needs to financially penalize people to discourage smoking in rental cars. Lastly, amazingly there wasn't a gas station within 15 minutes from the airport from our location, so we couldn't fill up, but they didn't charge us, which was so nice. I would also recommend getting pre-fill gas so you don't have to worry about filling up on the way to the airport. Thanks, Alamo!

We appreciate your positive review about your recent experience with us. Thank you for your business! – Chad
Reviewed June 6, 2023
Let me start off by saying I had a really busy day, and I forgot my EZ Pass inside of my rental window. I went inside to speak with someone inside of ALAMO and they just gave me a business card for loss and found. I was a little upset that that’s all the help they have for me so I decided to go outside and then a miracle happen. DEYSHAUNA AND ANDRE when above and beyond to help me find my EZ Pass. They literally turn my frown into a smile with the extra mile. They JUMPED into action and helped me find my item. I appreciate them so much and its employees like them who keeps customers like me coming back! You guys should be proud to have such great workers in your company!

Thank you for your kind feedback, Linda. We're happy you found our local team so helpful! - Chad
Thanks for subscribing.
You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.
Reviewed Jan. 27, 2023
In January 2023 I rented a car from Alamo at the Daytona Beach Airport in Florida, and the process - from start to finish - was easy & satisfying. The price was reasonable, the car was clean & problem-free, but the best part was the people who worked there. The two men I worked with were Tony & DiAngilo, Tony at pick-up and DiAngilo at drop-off. Both of these guys were warm, personable and bend-over-backwards helpful! I couldn’t be happier with the service I received!

Hello Susan! We appreciate your feedback and are happy to hear our staff provided you with a great customer experience. Thank you for your business! – Chad
Reviewed Dec. 7, 2022
We missed our flight out of Charlotte NC and needed a rental car ASAP. We were in a desperate situation and were feeling kind of panicky. John H. (at the Charlotte Douglas International) was AMAZING!! He answered all of our questions and made the entire process flawless. I cannot emphasize enough how wonderful he was.

Thanks for the kudos, Anita. I will pass your kind words along to John and team. We look forward to your next visit! -Chris R.
Reviewed Nov. 1, 2022
From the online reservation to the return of the rental this was the BEST car rental experience I have ever had!! Tampa Airport Alamo made it easy, I never had to ask a question because they gave me all the info I needed!

We appreciate your positive review about your recent experience with us. Thank you for your business! – Chad
Reviewed Aug. 31, 2023
I rented a car from Alamo twice in summer 2023. Both times this company charged my credit card extras a few days post car return. Both times none of their representatives could provide me with explanation. I have both receipts when I picked up a car and dropped it off. The same item has an increased price on a drop-off receipt. Please be aware of their unexplained hidden fees.

Hi Vera, we would like to look into your billing concern. Please email care@alamo.com with your contact information, rental agreement or reservation number and the information above. Thank you. – Chad
Reviewed Aug. 15, 2023
I called customer service to ask for full refund as we currently cannot travel to Maui due to wildfires. Agent said it is policy to charge cancellation fee of $50 USD no matter what, even if cancellation is out of my control. There is nothing he can do about it because it is company policy. This leaves a bad taste and I will for sure to NOT book with Alamo again when Maui travel opens up.

Thank you for your review, Vivian. If you can provide a few more details, I would be happy to look into this further for you. Please email care@alamo.com with your contact information, your reservation number and the details of your experience stated above. Thanks. – Chad
Reviewed Aug. 13, 2023
I've rented many cars before. I believe this was my first time with Alamo. I've never had an issue with "hidden fees" or so many extra taxes and our bill being more at the end. Only if we went through highway tolls. We originally paid $270 for 4 days. I added on 2 people, so 3 total. I booked all online and it did not say anything about being charged more for extra drivers. I was very surprised and pleased with this so that is why I went forth with adding them on.
When we returned the car my "updated" bill was almost $470 and the employee couldn't clearly tell me why and I was charged $80 for the extra drivers. I looked back on my billing statements and they charged me the $272 when I booked and after we had the car they charged me another $198. Now forgetting about the $80 for two additional drivers, I was charged $118 for additional fees and taxes. As I said previously, this has never happened to be and I've rented out of state and out of country. On top of the pricing/charges the car was basically falling apart and we had to keep putting the bumper back on. With all that being said, we have another reservation with Alamo in November and we are canceling to use another company.

Hi Kaitlyn, we would like to look into your billing concern. Please email care@alamo.com with your contact information, rental agreement or reservation number and the information above. Thank you. – Chad
Reviewed Aug. 11, 2023
My flight was delayed and with a baby it was hard to get a reservation. Riya made it easy and fast. I appreciate her fast service. My phone was glitching and no couldn't reserve a car. She was kind enough to help me and it was fast and easy. So grateful for her.

Hello Elizabeth! We appreciate your feedback and are happy to hear our team provided you with a great customer experience. Thank you for your business! – Chad

Reviewed July 31, 2023
At pickup, I was asked if I wanted ILLToll road fee transponder service for 12/day. I declined and arranged to pay the Tolls myself. After many miles, I realized the Lic plate was expired. After return I was charged for the transponder service under another non expired Lic Plate #. I was also charged a $25 administrative fee because I did not pay transponder tolls. I contacted Alamo regarding these concerns but never received the courtesy of a reply.

Hi Richard, we would like to look into this further but need some more information. Please email care@alamo.com with your contact information, your reservation or rental agreement number and all the details of your experience. Thanks. – Chad
Alamo Car Rental Company Information
- Company Name:
- Alamo Car Rental
- Year Founded:
- 1974
- Address:
- 600 Corporate Park Drive
- City:
- St. Louis
- State/Province:
- MO
- Postal Code:
- 63105
- Country:
- United States
- Website:
- www.alamo.com
You’re signed up
We’ll start sending you the news you need delivered straight to you. We value your privacy. Unsubscribe easily.