BookIt.com Reviews

It was really easy to book my vacations to Punta cana with Bookit.com, but after 48 hours since I did it, still have no my itinerary and airline name to my trip.

Had a great experience with the agent that helped book my trip. Everything was easy and quick.

The trip was awesome!!! The only annoying thing is that the flight canceled and we had to wait for the next one but the resort is nice and the people were nice.

Everything was great. I made the best choice.

Was clear to search and simple to use... No hidden fees!

This is my first time using BookIt.com. They made it really easy to plan my trip to Las Vegas and I feel they got me the cheapest and fairest prices on flight and hotel. I look forward to using them again on my other trips I'm wanting to take. I hope this help you.

I've had a horrible experience dealing with Bookit. I would never recommend them to anyone. They told me they'd call me back regarding a issue and they haven't returned a call to solve the issue. They hang up on you numerous times when you call regarding the issue. Don't even ask to talk to a supervisor. They don't any good either. Horrible experience all around.

I had to stay in the hotel because my flight was rebooked for 24 hours later. The hotel was clean and the room was nice. Breakfast was not included in the price. When I asked them for it they mentioned breakfast was an extra 30 dollars. Since I did not have any place to go until my flight I asked for a late checkout and they charged me 25 dollars extra for another 5 hours at the hotel. Overall my experience was good.

Easy, best price. Better than expected!

The rep who helped me book our trip was very helpful, knowledgeable, and patient. I really appreciate the time he took to make sure I booked my trip right and he was patient and informative. Thanks for such GREAT service.

Booking was easy and I got good deal, at least I hope so. Also hope hotel will be as good as recommended, never have been there before. Wish me luck, I recommend this website and hotel to my son and he booked same as we did. Website easy to navigate that helps a lot.

Excellent, efficient service. Lady who helped me was very friendly and efficient.

Was very easy to get a room at a reasonable price. I will definitely be using this again.

Sirata beach resort - Hotel management is horrible. Dirty environment. Pictures online their website are not what it is in person. Very dirty. Had hair in my tub!! Dirty floor and toilet! A day wasted, spent 7 hours dealing with the issue. Changing rooms 3 times!!! Toilet handle sticky! Matress and sheets stained! Not worth 161 a night. Worth 15$ a night. Very very upset. Front desk was not accommodating and understanding. They need hospitality skills. Very rude. Manager was very rude. argued with me over the phone. I work in a Hampton inn in Indiana and the standards of this hotel are horrible and should be shut down! Couldn't believe how dirty!!! Would not refund my money back or walk me to another hotel for the night. Very poor hospitality skills. Who is the inspector of this place? They need to come more often or a new person needs to inspect!

Thanks for booking my room. I hope it's nice.

Excellent service and it is a breeze to book a hotel for the best price in Las Vegas!

I was on hold twice for a very long time. Also, the woman I spoke with was very pleasant and wanted to be helpful, but she did not know how to answer any of my questions without talking to her supervisor. I was asking very basic questions. The people answering the phones should be given enough training so that they can answer basic questions without having to go to their supervisors.

Made it really easy to find a great deal for the resort my family and I wanted to visit.

Booking our girls-getaway trip was fast and easy. Will only use bookit.com from now on. Looking forward to booking our next trip. I am now a huge fan of your site.

Amazing! Booked me in 15 mins and got a promo code for 70 off.

I will never use this site again! I needed to correct a mistake in the number of guests in the room. I might as well book direct and get 2 rooms and still would save on total spent. Couldn't even understand the representative trying to assist me!

Booking with BookIt was fast and convenient. Agent was polite and efficient. Hope the vacation will be as satisfying.

The staff was wonderful & accommodating! The rooms were great, clean and comfy & cool. Great breakfast! The only problem was I couldn't get the TV to turn on & off with the remote. Haha. Minor thing.

Quick and easy booking. Very convenient PayDelay. Low prices, will definitely use again.

Customer service very helpful and polite.

DO NOT USE THIS SITE. I am so upset! I thought this site was like most that strives to service its customers... NOT so. After filling out the booking date, info, terms & conditions, I hit 'BOOK NOW'. When the next screen came up I noticed it was for the wrong date. I immediately called the number and was SHOCKED to learn I had to pay not only a $25.00 hotel fee but an additional $25.00 cancellation fee!!! A total of $50.00 for a $66.00 reservation. Really???

We had the most horrendous experience with BookIt!!!! Spent hours on the phone waiting to speak to someone about changing flights to be hung up on accidentally twice!

Puerto Vallarta all inclusive - I had been researching all inclusive vacations on Bookit.com. One day the price would be different from the previous day. I took a chance and called them. I spoke to Steven and he was very helpful in getting us the very bottom line price for our 5 day all inclusive vacation. Steven took care of our flights and hotel reservations over the phone and then emailed me all the reservations. We've used BookIt in the past and will use them again.

Many extra charges imposed upon arrival weren't easily seen until finalized. The charges include "cleaning fee", "registration fee", "amenity fee", "additional fee", & "damage waiver fee" with extra charges totaling $227. The imposed fees on a $502.47 hotel bill seem excessive & unreasonable compared to my previous travel experiences. If I choose to cancel to avoid these charges, cancellation charges of $50 plus an additional $25 fee is imposed. It's just confusing and excessive.

I have booked through BookIt.com before and gone on wonderful trips. This time, my husband and I booked a trip (hotel and flight) to Miami for our one year anniversary. This week, we found out that we are pregnant. Our trip is in two weeks and we have been reading about the increased Zika cases in Florida. There are many in Miami, and we do not want to go. The first trimester is the most dangerous one, and BookIt.com is refusing to refund our trip. Yes, we had booked Miami to enjoy our one year anniversary but since we are pregnant and Zika is spreading in Florida, I can't seem to understand how BookIt is not concerned about mine and our child's safety. I feel terrified over a trip that was supposed to be an enjoyable one.

Easy to use and fair pricing.

I am very happy with how my experience went with using BookIt.com for my trip. Not only was it cheaper but I got added bonuses. I booked over the phone and they really worked with what exactly I wanted and getting the best rate for it. I will use BookIt in the future for my next vacation!

Overall, I am pleased with BookIt.com. Finding the accommodations was pretty easy. However, I'm a little disappointed with the lack of flight flexibility (choosing depart and return flights). You cannot choose them independently. Also, the lack of dates for both departure and arrival times can make things a little confusing. I had to change return date altogether (and therefore paying a higher price) because it was not clear on when the return flight departed from my destination. Otherwise, everything is pretty straightforward, and BookIt.com by far has the best package deal prices around.

Asking questions over the phone made this experience better. The operator was well-informed and helped me make a good choice for my vacation. She was familiar with the resorts and could tell us details that helped a lot.

What is the point of booking through the website if the hotel never receives my booking info? Could be the Hotel's fault; they were AWFUL by all standards. Still, the experience itself was no good.

I never received my confirmation email with the information that was needed for my trip! It also takes a VERY long time to speak with sales rep. for questions and or help!

Sarah ** did a great job at keeping in touch with me to finish a long process of changing my vacation around. She was very patient with me and explained everything perfectly!

I discovered BookIt by mistake and the best thing ever. Great deals and payment options.

He was extremely helpful and nice. He had a lot of patience with me changing my choices and he kept giving me many options.

I do not like that fact that they don't offer price adjustments. I revisited their site only to find the price had gone down and was told it had been more than 24hrs... Which it was but only by a few additional hours. Once you "book it" you are basically left to deal with your hotel to make any changes. I typically use Expedia which I love the flexibility as you are allowed to cancel your entire trip 24 hours after booking w/o penalty. Here they want you to pay 25.00 for everything via phone... First and last.

I accidentally booked the wrong weekend. I meant to book the 15th-17th, but I booked 22-24th... The hotel had the weekend available. Same room. Same amount. I called & ask to change my dates because I made a mistake. I stayed on phone for 20 mins & they could not change the date. Although this was my fault the other dates were available w/ everything the same, just a switch of weekends. Didn't make sense & if this problem could be solved I would book all vacations w/ BookIt. :)

All the booking process was extremely easy. I loved it!

This is the first time we've booked an all-inclusive vacation. In conducting our research, we combed through a lot of websites. Bookit.com was one that we always came back to. The site was easy to navigate, and full of informational videos. I'm hoping that we feel as comfortable and content at the end of our first all-inclusive experience, but I must say that the booking experience was super easy.

I have try to book a vacation package for 8 people so website told me to call and book. I have checked per person price at lower rate by $679 and they booked me at higher rate by breaking up my package and booked separate by charging me in 5 different times and when I called customer service within 5 minute they didn't change and try to charge me $20 more which was not appropriate or helpful and they are making excuses now. If I cancel or rebook I will end up paying more on penalty even it's not even 24 hrs. Such a horrible experience.

Great website. Everything is easy and accurate with Bookit.com. I recommend it to everyone.

She took the time and was so helpful! We haven't been to Destin before--so very grateful with her tips and hints! Answered all my questions! So kind!!

I'll divide my review in two portions since I had to call BookIt twice. 7/4 - I tried to book online and the coupon code (2X100) would not work. I called their support line and the lady could not get the code to work either and eventually hung up on me. 7/5 - Online booking would not work again (1X100), called the support line and got a really helpful lady (Beca **). She couldn't get the coupon code to work either but she booked my trip and did a refund. I would give her 5 stars. BookIt really needs to fix their website so that their coupon codes listed on their site works.

Excellent experience. I was having a problem getting the flights I needed. Called BookIt and the agent worked with me until the flights I needed were booked. Very good experience and excellent customer service. Very good prices and many hotels to choose from. Will use BookIt again!

The site navigation was a bit complicated compared to other sites. The pricing was good. Not a good selection of pics or hotel information. One thing I was kinda dissatisfied with was a 120 resort fee was not disclosed until it was booked and the itinerary was emailed to me.

This is the first time that I book with your website and I was looking forward to the $50 gift card to restaurant.com that you advertise free on your website with the hotel and nights that I booked. When I informed the person assisting me she told me it was too late to provide this that I had to tell her before. I don't agree with this as I am the customer and your company is the one providing this incentive so I don't understand why I would have to tell your agent in the beginning of the reservation as this should be known by the agent that is helping me on the phone.

It was fairly easy and did not take too long.

Easy process. Great deal but flight with a 10 hr layover doesn't sound good.

Booked the resort with ease. Prices excellent. Easy to use site. Full details on resorts with pictures and description. No hidden fees.

I just want to say that my booking representative Willie ** is absolutely great! I had to call in about two times and re-book my booking and he was so patient with me and very professional at the same time. I could go on and on about him but to sum it all up let's just say he's great. Thanks so much Willie.

Easy to use website, no hidden buttons. Gave us an awesome price, more than half the quoted price off from a neighboring hotel.

The agent spent over 1 hour with me and my bank to figure out the issues with my debit card. He also was able to save me 200 bucks. I will be returning when we're ready for our next trip.

Booking 10 year anniversary trip was easy and a great deal. The hotel was a great deal and a good surprise for the money.

I found BookIt online. I was having a frustrating time online so I went for help. I was very happy with the service. He was very patient with me and helped me tremendously. Thank you for being there!

It is a very user-friendly website. I look forward to my second trip to Mexico through BookIt.com.

To be fair, I found the website to be well designed and easy to use. Also, the BookIt rate was slightly cheaper than almost all competitors, although the customer service was subpar. I booked my vacation at 9:30 am and by 11 am BookIt was offering the exact same package for $30 cheaper (which I believe was attributable to a change in the service fees charged). I realize this is not much. Albeit, I called, explaining this change in less than 2 hours, and requested a credit for the change in fees (which is really unexplainable in my opinion).

This was quick and very easy to do. Received a excellent rate also. Very happy.

The customer service rep was very helpful and courteous. I would recommend BookIt.com for any travel needs.

Website was easy to use and the customer service rep, Andrea was extremely helpful.

Very professional, helpful and extremely nice. Makes the hotel booking a pleasure.

Very helpful. Great booking experience. Definitely would recommend you to everyone.

I entered a coupon "1X20" and it did not deduct from my total payment. I also downloaded the application on my phone to get the 10% off at booking as stated on the website but I didn't get that discount either. Very disappointing!

Niagara Falls trip - Everything went pretty smoothly. The only complaint I have, is that I signed up for your account and wanted the discount for booking the 3 night minimum for the $20 discount but it would not apply. We shall see if I get what I signed up for and the room with a view of the Falls...

Hotel St. Marie - Reservations were easy. Had to make change in my reservation and it couldn't have been simpler! I was quickly credited for the change.

I booked a trip to Costa Rica through them. I looked at the nice pictures of Cocoon Hotel and I thought it would be ok for me. The shock came when I was there. The room dirty, smelly, not Tv, not enough light to read, no warm water in the morning. I don't know if these internet companies if ever visit a place or if they know what they are selling. Anyways, I will never book through them and I will post all over the internet for others to be careful. They do not respond to email complaints and don't do anything to resolve the problem. I called them from Costa Rica and they said that they are not able to refund my hotel. The locals of course do not want to refund. In one word, a totally ruined vacation. Thank you Bookit.

I was told if I canceled by 11th it would be no charge. I call back within an hour. They charged me 75 to cancel. They flat out lied to me. I would never recommend to anyone.

To be fair my online experience today was very easy and flawless. No real issues to speak of. But that was not the case yesterday when I attempted to book the same trip but with very different results. At the end of booking yesterday I was shown a message advising that my flight bookings were fine but my lodging had an issue against error code 18458466 and for me to call a toll free number to get the issue resolved. That's when things got bad. The rep that handled my call was first off in a very loud area. I could overhear several other reps assisting customers on the phone. Granted this is not the rep's fault but something should be done about that.

When making a modification to the hotel reservation when using PayDelay, the Bookit site does not accurately reflect the total cost of the trip. If a prior payment was made, the total amount paid did not carry over to the new booking in full. When you speak to a customer service representative, they tell you it will cost $19.95 to get an complete statement of charges. Outrageous!!! In order to find out the total cost of the complete trip, you have to calculate it yourself.

I saved over $100 switching to Bookit.com versus the original deal I found on another site. I will always check bookit.com first now!

I'm currently reserved at the Grand Oasis Cancun and it's been an error with my room type. I arrived 7-5-16 and spent my day on the phone with no help and now this is my second day at the resort and they are advising me I'm going to spend it on the phone calling BookIt because they refuse to help me. This is by far the worst situation. I'm here in Mexico with a party of 7. Instead of enjoying I'm spending it calling BookIt and being lied too.

This is the first site I go to when I am booking a trip. The prices are always the cheapest!!!

First time on Bookit. Very easy to use and I'm looking forward to using it more often.

Customer service was very helpful and made it easy to make a reservation.

Purchasing a trip was very fast and painless. Recommended this service to anyone. Great website with clear options and pictures for where you're staying.

Last minute book they make it happened. That's excellent.

The price changed (more expensive) before our very eyes. When we called BookIt.com they told us there is nothing they can do.

I think they are the best services to book your vacation.

Douglas was very patient and helped me every step of the way.

We just planned a trip to St. Martin for our anniversary prior to me deploying to Afghanistan (4th deployment). The websites we viewed and the resort concierge assured us that we did not need a passport. It wasn't until we drove several hours to the airport where we found out this was not the case. The Bookit.com website did not indicate otherwise. Even when you go to the government passport/customs page the information is not easy to find. We called Bookit.com and they told us we'd be reimbursed $150 out of $2000 we paid. Also, we could book another flight for a fee of $450. Talk about ruining our first true romantic vacation (without kids). I recommend a feature that ensures travelers verify travelling documentation prior to purchase. We fell prey due to lack of knowledge and trusting in the system itself. Customer service showed us no mercy and therefore we will never use or recommend this website ever again. Not military friendly!

Great service, good deals.

This is one of the easiest sites I have used and makes it easy for one to plan a vacation with payment installment.

My husband and I traveled to Florida and we're looking for a room and booked this reservation but then needed to cancel with BookIt.com literally 10 min after we booked it and the attitude we got from the representative was completely uncalled for. We knew we had made a mistake with our booking but the representative was very very rude and we were still charged 200.00 for having to cancel 10 min later. We will NEVER book through this website again and we've since told numerous people about the lack of caring your company has and told others not to book through this site as well.

I'd like to say that I've called numerous times to BookIt and didn't get the answers I wanted. Most of the agents seems unaware of current deals and promotions as well as help with coupon. All they were interested in was getting the booking over with. On this actual booking all of my questions were answered with confidence and care by agent Jacqueline **. Jacqueline was very instrumental in getting my booking completed as smoothly as possible by answering every question I had especially around help with applying a coupon.

The lady really help me out.

I was very pleased with the service I received from Shelia. When we were about to book the transportation after we reached our destination, the computer went down. Shelia said she would call me back and she did. I would definitely BookIt again and also recommend you to my friends. Thank you so much for making my vacation with my friends easier.

I tried to reserve a hotel through BookIt.com for 7/7-7/8. These dates were confirmed and reviewed by my wife and I. Upon confirmation it shows 7/8-7/9. We immediately called customer service to make them aware of the situation. A rude lady said it's customer error and it cannot be changed without paying a fee. We told her numerous times that this was not a customer error as she needs to review the original dates selected. She put us on hold and did not come back for several minutes. We have been charged the full amount with no reservation. While we will look for additional consultation as to how to deal with this unethical practice, we are shocked how poor the process and customer service is with BookIt.com. DO NOT USE! There are other options. We learned the hard way!

Very simple and quick. I have used BookIt.com before and will continue in the future.

This is our 2nd time and not our last to use BookIt.com. It is so easy and so grateful they have the paid delay option. Plus the information and pictures are so clear.

The experience was very good. No problems with initiating booking. Results were quick and no delay.

Site is very customer friendly and easy to use. Will recommend to people.

Getting married Aug 27, 16. Planned our honeymoon through you. Even though there were no special offers for honeymooners the price was great! Thank you.

Very helpful booking my trip.

I really disappointed about BookIt. Not help and protect customer.

I just booked a room in Gatlinburg... It even showed the room off of Loop Rd on the map. When I paid and got my confirmation it booked me in another country!!! It also says no refunds.

Tom was able to get us a great deal, wished I called him first. Wasted my time for a few days calling travel agents who was giving me broken promise and price keeps going up. Tried to attach a picture but server wouldn't let me.

I've booked trips many times with BookIt.com and referred them to friends as well as family. PayDelay is a very convenient and cost-effective way of budgeting for my family's annual vacation. Customer service has always been friendly and helpful, although the website is often so easy to use, that I've only had to contact customer service once. I will continue to use BookIt.com as long as PayDelay is offered.

The Wi-Fi wasn't accessible. Only available in lobby for 60 minutes per day.

I like the Ease of using Bookit.com and the savings are great too. Whenever I need a room in Las Vegas, I go directly to Bookit.com. I highly recommend the site.

I wasn't pleased with how flight wasn't able to change our seating so my daughter and I can sit together. I had to ask the kiosk to help me get seats together. Luckily did. I also didn't like the fact that BookIt didn't send me notification of my upcoming flight info as well as no information on the rental car company. When we arrived to Cabo, San Lucas I had to scramble around trying to find one I had reservations with and it's 4th of July weekend. There was hardly nothing left. I luckily after 40 min and not knowing where to go finally Thrifty rental had a car I ended up through them spending more money than what I was quoted. I won't be using this service again.

Fast and easy booking with affordable hotel prices. Thanks!

Needed to change hotels because the description to the room was not correct. The agent was very helpful and fought my case and was able change hotels with no cancellation fee from the 1st hotel. She walked me through each step and called the hotels on my behalf. Wonderful service. I book through BookIt for a lot of my vacations and will continue to use you and pass on the great service and great prices. Bad start, great ending.

As always my favorite site.

I booked our vacation to Mexico and worked with a really nice group of agents. The coupons were not working for the discounts so I had a real person book my trip. The coupon did not work right with her so we immediately had a manager help take care of the credit back to my card after the booking was complete. RARE actual customer service! Thank you!!!

This booking was the easiest I have ever done like EVER!!! I totally recommend this website to anyone. The lady was very nice and a joy to talk with.

This company is awesome.

When it came to having a problem with the hotel BookIt was unable to help. The hotel refused to help because I used bookIt. I would not recommend this service.

Placed vacation reservation online, on June 23, 2016, was having difficulty with reservation and called for help. After being jumped from agent to agent, long periods of placed on hold, was told I was unable to be helped because system was down and agent could not pull up booking nor change flight reservation because it had gone through to airline. Every time I called I was given different information by an agent, spoke to total of six agents that day and after requesting to speak to supervisor, part of problem was resolved. Had to place two bookings, then call next day to cancel hotel portion of one of the bookings. At that point system was up and I was able to read terms and realized I had a window period to change flight details.

Easy to use. Found great savings!!!

It was easy. So easy and cheap!

Have no complaints with deal I made to Vegas with BookIt. This service fee at the hotels, even in downtown, a total rip-off. Wi-Fi, workout room, I pass, but have to pay 30-50 dollars a night? This is a total rip-off. Think next trip, back to MX. So far, they haven't jumped on this bandwagon. If I had it to do again... I heard the other day Congress is looking into this. (Don't hold your breath.)

Very satisfied with service. Staff was helpful in every aspect.

My daughter recommended BookIt, saying she got a better deal through you rather than one of your competitors. So I used your services today for the first time, found it easy and informative. Thanks for the good service.

The customer service representative was patient and took my wishes into great consideration. I was pleased with the accommodations that I was able to find. I booked a reservation for 10 people in celebration of my 30th birthday party. He made the experience painless. He answered all of my questions and clear up all confusion that can occur with such a large party. Thank you again for the help and your great rates!!!

Customer service representatives are very pleasant and helpful. My experience was quite positive!

Our second time booking with them! The first time, we were a little nervous! We called them to discuss details and they couldn't be any more accommodating! They helped in every way and we are travel "snobs" that were highly satisfied with the resort and Bookit!!

I was very patiently and graciously helped by Stacie in the amazingly inexpensive booking of an all inclusive resort hotel in Cancun (4 rooms, 5 nights, under 4K). Stacie did the hard work of grinding out the best arrangement for my family members and me. She was on the phone for over an hour and never pressured or became impatient. If there was anything I considered negative it was that with the reservation, I'm on the hook for $25 per person if I change.

Great customer service. I needed to change dates. NO PROBLEM WITH NO FEES. Very helpful and actually spoke to someone living in the Country. I will be vacationing therefore, I was able to get more information not found on the Internet!!

I had initially had a non smoking room, had to change dates and was booked into a smoking room when changed. I called BookIt and they took care of the change and got me back into a non-smoking room! Appreciate the assist!!

I am happy so far. I have yet to take the trip. The lady was very helpful with helping me find a resort we would be happy with. I looked for a long time then just called. She was helpful and friendly. She was patient and gave me several options. Let's see how it goes.

I attempted to reserve my room online but it would just sit there and think so I called. Very nice and courteous lady named Jessica helped. She was cheerful and helpful and she got my reservations made.

I can't believe how expeditiously my trip was taken care of. I had been planning for a month, it took the agent 10 minutes and I was booked and ready to go.. Wish I knew about BookIt.com before...

I had no problem booking the hotel. This was the first time that a travel site allowed me to use 2 separate credit cards to pay. This was pretty cool. I will definitely use again.

Very good experience with Cristina. She took care of everything professionally and timely.

I have booked three vacations with BookIt and every time things have been breezy easy!!!

Vegas in December - Although resort fees not overtly stated, they were found and reasonable. Great deal.

I called for Hotel Reservation and staff was very knowledgeable and helpful.

FAST & EASY. Try it you'll love it.

Great information for vacation rental.

Receptionist very accommodating, patient and helpful. He did not get aggravated as I searched hotels from my slow computer and reviewed the sites.

Website is well defined and easy to navigate. Promo codes actually "worked"! Ability to pay with PayPal is a huge plus. Great bargain vacation arranged in minutes. Thank you. :)

I have booked with BookIt for the past 7 years without any issue. This year, my room was cancelled not once but twice! The second time was 2 days before my trip began and also a holiday weekend. I felt like no one cared about the inconvenience that it caused me as the customer. I had to then find a room last minute during a holiday weekend. Prices were outrageous. Had I booked these resorts 30 days prior like my original booking, I would not have had to pay as much. I am totally disappointed with the level of customer service provided. I do not plan to book with BookIt in the future. Everyone that I have recommended in the past will now know this situation as well.

First I would like to say it is quick and easy and was recommend by a travel agent friend. I was disappointed however because when I found what I wanted, I had to call and make sure it was ok with the other party involved and when she agreed and I went back to get it, it had gone up $200. Now only a little cheaper than the hotel was gonna charge me without paying up front, but really wish I could have gotten the same price as 5 minutes before. If it comes up cheaper before I go on my trip can I get the cheaper price? I probably won't use again unless I have it ok'd by everyone involved before I make the call. We are going on a baseball trip with grandson and on a tight budget. That extra I had to pay would have paid for all our meals. :( First-time inexperienced customer.

My experience was very good. The site was informative and easy to use.

The website is absolutely fantastic and easy to use. Pricing didn't compare to any other site. Can't wait for our vacation to come!

Great information and the site is easy to use.

Very easy and our agent was very helpful.

BookIt.com is extremely easy to use and provides exceptional value. Their website is laid out in such a way that it is very easy to compare the differences among their offerings. They are also convenient to contact in case of questions or concerns.

Have been happily using the site for a number of years and it is always simple and fast to find what I need. Lots of options and have always found what was needed to accommodate my trips.

I was searching hotels deals in Vegas and Bookit had the best prices! I will definitely use this site again. :)

Really amazing deals. I love it. Anytime I wanna vacate on a budget Im using Bookit.com.

It was so easy to book a room through BookIt.com. It's my family's only site when renting rooms, cars and getting flights.

On June 29th I was searching the internet for 7 Day vacation to Hawaii and I came across to Bookit.com and I saw the price there. $2,682.68 hotel Hyatt House + airfare for 3 people for 7 days. I was very impress and very happy that I found a very good Fare. After some time I have to leave my house I call Bookit.com to book a vacation so they give me the same price $2,682.68 and assured me that these are the final price there's no hidden charges, so I did give them my credit card. When I got the confirmation in my email they charge me $3,026.30. So I call the same sales agent and asked what happened why they charge me $3,026.30. The Sales agent assured me that he will fix the price. There is something wrong with the computer so he put me on hold for like 30 to 40 minutes to talk to manager.

The gentleman I spoke to today was very helpful in getting us what we needed. I didn't think I was going to find something because of the time frame but he kept searching until he found something and for what I felt like was an absolute fair price. I've use them in the past and I'll definitely be back for the next trip. High 5 BookIt.

The website was easy to use and the price for our vacation was the cheapest we could find.

I called to get help on making reservations because I could not see the type of room we were looking for on the website. The Lady that helped me was very friendly and very patient. She found what I was looking to book and assisted me in doing so. She also waited for me to make sure the confirmation email was in my email box.

With so many options online today, I was very impressed with my experience in this booking. The young lady I spoke to was very professional, patient, and accommodating! I would highly recommend to my family & friends, and most definitely use again!!! Dream it, plan it, BOOK IT!!!