BookIt.com Reviews

I always find better deals on Bookit.com than any other site. I love Bookit!!!

Easy to book online and BookIt is also very accommodating if you need to talk to someone to book over the phone. That's right! You can actually talk to a person if you need to.

When selecting dates, hotel locations, pick up from the airport and excursions Bookit is a 1 stop shop. They offer discounts on nearly everything. The website is easy to use and you can save searches while you check dates. I've used this site multiple times and recommend it to friends and family often!

Very easy to book and priced very well. I would recommend BookIt.com to everyone. Fast and easy...

First time using BookIt - so far so good! Easy to use and good deals!

Simone was the best. She was so professional and patient. She did everything to make sure I was happy with my reservation. Thank you so much. I will be booking again with BookIt.

This is probably at least my 10th international trip booked thru BookIt. As always awesome is the best word to describe the experience. Booked in minutes, accurate and easy. As long as I get the close to the best price on BookIt they will always be my choice.

I book through your website quite often. I have always been very happy with your customer service and your rates are very good as well.

I spent several hours on the internet searching for low prices in hotels and airfare. You know...check the hotels on this site...then the airfare on another site. I came across the BookIt and found it to be easy to navigate. They had the best deal I could find. I was able to get 7-days 6-nights in Las Vegas including non-stop airfare and the departure time of my choice for the price of 4-day 3-night stay with the crazy flights that had 2 layovers. I love that they offer several different payment options like 10% down with 3 payment installments and PayPal. They also offer additional perks. I'm getting a $50 restaurant card and $30 off my booking! Awesome deal!!

BookIt.com is a good website and it was quick and fast. Good options and deals for selection. Recommend everyone to use it.

I love BookIt.com. The best way to take a vacation in to BookIt.com. That's what I do and tell everybody else to do. You find the cheapest prices and the best value.

Easy to use website to find great deals on vacation destinations!

I love BookIt. So fast and easy and best prices anywhere!!!

BookIt.com has yet to fail me. Always great customer service and all provides the best deals... Thank you again BookIt.

I was totally pleased. I was iffy at first, so I stepped out on faith and I received a real 4 star hotel. I will totally recommend it to everyone I know.

Very unhappy, was told I had 4 nights in Vegas. Premium view, king bed. Didn't get any of that. Got 3 nights and to make it worse flight doesn't leave till Sunday. Have nowhere to stay that night. I will never use you again. Then your agent said for another hundred and fifty we could stay that last night. Very shady! Not happy.

Fast and easy service. Overall great experience. The only issue I had was trying to add someone to my room and BookIt couldn't help.

I thought I booked one night at the Stratosphere in Las Vegas but when I drug my truck and through downtown Las Vegas at 9:00 PM on Saturday night they told me my room was booked for Aug 8th but that I did get a good price. The hotel was booked as was everything else in the City of Lights. I ended up camping out at Lake Mead where it's still hot in the night.

BookIt.com is always a smooth, easy booking! Better than the direct websites!

Great experience and easy to do. Cheapest around.

I had failed to notice the flight I was booking was an overnight flight. I immediately called Bookit and they took care of it for me right away. This is a nice option as many times a person would just be stuck with a flight that was not convenient at all. Thanks!

Deal for hotels rooms are great. Customer service excellent.

I tried to modify my reservation somehow it got canceled. I called customer service several times. They were no help. I then emailed the company and received awesome customer service with a refund for the one that got canceled. I definitely will book through them again.

Was somehow easy, I'm sure website can be improved but overall is ok.

Few easy steps and payment plan and I'm on my way to an awesome getaway!

Everything has gone great so far but since I have yet to finalize my experience (stay at the hotel) I cannot provide an accurate feedback at this point. The customer service was perfect though and helped with the change in my booking efficiently and in the most friendly manner.

I love this website and the pay delay really helps.

Ms ** was wonderful. It felt like she was booking a trip for herself. She wanted to make sure I got the best.

I love this company. Good price.

My agent was very knowledgeable and very helpful. She was very cordial and polite in assisting me with my group accommodations. If ever I need assistance again in planning for a vacation I will surely use BookIt.

We booked at the nightly fee and then were notified of additional fees amounting to hundreds of dollars. Confirmed and called Bookit within minutes. Cancelled but charged a three digit fee. What?

Trip to Hawaii - Very helpful. I would recommend it.

Love the site. Have used it more than once. Love you.

I usually book with BookIt and it's great on this particular trip. I had a lot of problems booking because they were not offering the same flights as the rest of my group booked five minutes before. They were trying to charge me an extra $250. Very displeased.

I'm very dissatisfied. I've been charged twice for the same booking. Been on the phone 2 hrs trying to resolve this matter. I keep getting the runarounds and the issue still hasn't been resolved.

I love the pay later plan. Thanks for saving my trip.

I found a good deal for our anniversary on Bookit website. Definitely, I'd like to recommend this website to all of my friends and family.

Dreams Sands - So easy! Best pricing around!! Would recommend highly. Customer service was so helpful - I thought I had messed up but was reassured no issue!! Thanks for all your help and pricing. Can not wait for our family vacation. BookIt.com is the way to go when looking into a fabulous vacation.

I love it! Enjoy the pay delay program that's for all the help! Made it easy to go on vacation!

BOOKING over the phone was horrific. I had to call because when I was doing it on the computer and went to BookIt, the airfare was fine but it said issue with hotel portion so I called. The lady that helped me was clueless and rude. She kept telling me the issue was with the airlines. She told me that because my son and husband had the same name despite a different middle initial that we couldn't travel on the same flight. We have to book 2 separate vacations. This was just the tip of the iceberg. When booking, she didn't even ask me what flights I wanted. She just choose them. When I specifically told her which ones I wanted, she told me I'd lose the reservation if we had to start over. I was fine with that but she didn't want to do it.

This will be my 3rd booking through BookIt.com. All bookings have exceeded my expectations.

Website interface is very convenient to search information. It is easy to see and use. The late real time information update about flight airfare was a disappointment. But, I satisfied about the service through the call center. Kind attitude and appropriate response.

The young lady I had the pleasure of booking with was awesome. She was friendly, fast and very accurate. Will use BookIt for all my travel.

Customer service is great. I've booked twice with this site. Will continue.

Well I will admit I have booked several times. This time there were a serious issue with miscommunication of fees to be charged but all is well now.

Not very easy to add any additional travelers after you have already booked.

Victoria was great! Easy to deal with and less expensive than anyone else.

I am really confused. I'm in Australia and trying to book a trip to Playa Del Carnen on BookIt. You have special prices but when I try and book full price appears. Please explain.

I have used BOOKIT several times and I have always been EXTREMELY pleased with the service. Great prices!

My husband and I have been travelling to 5 Star All-Inclusive throughout Mexico, Dominican & Jamaica for over 20 years. We have always used the same online agency... until now. We were advised to look at BookIt.com, so we reluctantly did. I couldn't have been more shocked. Now I see how others are able to upgrade to Preferred without spending an additional $400-$600. We were just about to book next year's trip at a cost of $3800 CDN for a regular room, however on BookIt.com we got it for $3400 CDN which includes the upgrade to Preferred and our own private airport pick up and drop off. We couldn't be happier! Took us 20 years to figure this out, but better late than never!

So far everything has gone as expected. I had a bad experience with another booking company of which I will not use again!

After searching months for all inclusive deals in Mexico and Punta Canta, our family finally decided upon BookIt.com where we were greeted by David **, the most professional representative who guided us each family member through the reservation process including airfare from 3 different states and hotel room selection. He made conference calls to each family and handled all of the bookings, payments and walked us through the rules, policies & fine print. Thank you David - you are the greatest!

BookIt.com is offered me the cheapest price on the same hotel than other site.

When I booked my trip, the agent that took it did everything to help us and went the extra yard for it. That agent should be rewarded with a promotion or at least a vacation trip (lol). Thanks and have a nice day.

I was very happy with agent Tanya ** service. She was the third agent I had to speak with to resolve my issue. She was very pleasant and helpful.

Competitive pricing options and the resorts are beautiful. Savings are a plus... multiple payment options are excellent.

Booking my trip was so simple and to say that the Customer service agent Shequilla ** was superb and wonderful in helping me out with my trip. She was very knowledgeable and helpful. BookIt.com should be happy to have someone like Shequilla ** working for them. Keep up the good work...

Wanted to take my daughter and grandson to see the harry potter part of park so decided to stay overnight. Chose this hotel because it was affordable and the description was great. Stay there can go back and forth as much as you want to. The booking process was easy and was confident the site was safe. Hope the booking was ok and we do not experience any trouble checking in.

I looked online for hotels while my husband drove for hours looking for a hotel for our impromptu stop in Georgia to visit Six Flags and I was exhausted. My husband reminded me that we use BookIt all the time and that we should call them. I called and spoke with David. He must've known I was exhausted because he took his time to listen to my wishes and didn't give up until he found what I need in my price range. I really appreciate David's customer service as I also work in customer service management.

Great and helpful representative. The representative that helped me book my trip last night was so pleasant and knowledgeable. Straight to the point!

I am very pleased with the assistance that I received with my booking. I had a question that was answered quickly and professionally. I would use BookIt.com again for my next trip!

Easy to book and great hotel deals! I have used BookIt many times and have always been happy.

BookIt.com made it very easy for me to make my reservation. I got what I needed. Thanks.

First of all I booked a OCEAN FRONT room. Did not get ocean front. Hotel said they were sold out. I paid for OCEAN FRONT, didn't get ocean front and I want to be PAID the difference. Must have been last room in hotel because the door would not shut unless slammed. Tub was dirty with hairs and slime. Tub would fill up 4 inches by itself thru to drain. I guess when the room above drained their tub it back filled in our tub. Pretty sick...but most of all I did not get the room I booked thru BookIt. I WANT 2 NIGHTS OCEAN FRONT PAID IN FULL TO MAKE UP FOR MY BAD EXPERIENCE.

Very satisfied with the service. Jonathan was helpful and polite. Highly recommend this site.

Booking on phone - Victoria was very helpful and patient.

I attempted many times to book hotel and air travel but kept getting an error that the flight or price had been updated. Finally had to order airfare through the carrier since I could not get that portion of your site to work.

David was amazing! I will look to him for all future travel.

Hotel rates was not better than booking direct with Hotel. E.g. with our paying $450 AUD whereas if we booked direct with hotel, we will pay $390 AUD.

The staff is very friendly. I get the feeling though that work has not been put into this place in a while. When you first walk in there is an odor that appears to be masks with cleaning products and the two don't go together. When getting to room the freezer in fridge needed to be defrosted, spout in tub was loose, bathroom floor wasn't clean to the feel of your feet, like a dirty film.

Thanks for making this experience fast easy and fun.

I wanted to note that Renae was extremely and courteous over the phone. She was patient and was able to help me book a resort in Panama City Beach. She researched the best deal she could give me and was very polite throughout the whole process. She was great!!!

Wonderful and successful experience. Everything taken care of in a very timely manner. Thanks.

Traci helped me after I had an error booking my trip. I'd like to say how much I appreciate her professionalism and helpfulness. I've never used BookIt.com before and was ready for a major disappointment when I received an error code in booking. But Traci went above and beyond in assisting me and staying on the line for over 20 minutes while I contacted my bank. If all your employees are this professional and personal I can see your company being a major success if it isn't already. Thanks again for Traci making sure our vacation and planning was a success! After this experience with Traci I will definitely use BookIt.com in my future travels.

Was so glad to book with this company. Very helpful, nice, friendly customer service. Would do it all over again.

I was introduced to this site by a friend for booking our Vegas trip. Everything was great until I got to the booking part. It was suppose to be $2 Tuesday so I proceeded with my booking thinking it'd be $2 now and I'd pay the rest at the hotel. Well I was charged for the entire price of my hotel price. I realized this immediately and called their customer service department to try and fix it. I was informed that they'd have to charge me a $25 cancellation fee and then another $25 to re-book it. I find that to be ridiculous since I called them less than a minute after it occurred.

Very nice talk. Help me a lot. Thank.

So far my experience using this site has been great, I love that I could split my payments rather than one lump payment. My trips haven't actually taken place yet so hopefully they go as smooth as the booking process. I would like to receive offers on the destinations I am going to.

We started our journey with BookIt for our honeymoon in 2014, then anniversary trip in 2015, and now another anniversary trip in 2016. We are very excited and BookIt has made our travels economical, easy booking, and great customer service.

Happy and looking forward to vacation.

Tried booking my trip online including air and kept getting price changes which was very irritating. I called to have a rep try and book it and she had the same issue. It was very time consuming to say the least. Finally just booked flights thru another vendor and the hotel thru BookIt.

By far the worst customer service. Would not allow me to speak to a manager as continuously kept repeating "the manager can only take a complaint" and not assist you. Representative went from saying, "There's nothing we can do" to saying, "If your bank says it was their mistake we will honor your original booking." Makes no sense because that means you can do something you just choose not to. I even offer to pay in full for current upcoming trip and my further trip in October. So I wouldnt have the same problem.

Very easy to use. Straightforward and best prices on have found in a while. I will continue to look to your site as my go-to for my vacations! Thank you.

Great prices and easy booking system. Have used BookIt.com several times and if a problem arises, they solve it!

The agent helped me with my early flight phobia. She assisted with my hotel rating concerns. She stayed on the phone patiently while my card was being flagged for fraud and was finally cleared for the purchase. She offered hotels that would be eligible for the low down payment option to hold my purchase in case my credit card wouldn't clear. I felt like she was a personal BookIt concierge. White glove treatment. I SO appreciate her patience and assistance to book our trip!

Moving between screens to complete a payment cleared the coupon field, even though I entered a coupon code. BookIt will not honor or help with recovering my coupon. First time use HOWEVER VERY DISAPPOINTED AND WILL NOT USE YOUR SITE AGAIN.

There is a issue with your pricing. You state one price and then in the very very small print after you pay... Oh don't forget the hotel charges 75.00 for cleaning fees and 25.00 for maintenance fees after you check out. I don't believe that there is any savings using your company. You just hide the extra fees for the hotels.

I LOVE THIS SITE. IT IS VERY CONVENIENT AND EASY TO USE. I've used this site for lots of bookings and have never had a problem upon check in.

I used the 3 Star Airport Mystery option and what came back is a location that is not even in the same zip code of the airport. In fact another city. Also on some sites this hotel is listed as a 2 star. Needless to say I won't use this again. I looked at reviews of the hotel, it has pictures of filthy carpet, waterstained ceilings and walls from plumbing leaks and even roaches. If I could get a refund I would. I am not satisfied at all.

We just booked our Maui trip!! Bookit.com was easy to navigate and we got a great deal on a 4-star hotel on Kaanapali beach with flights. We loved taking advantage of the pay-delay option. The first payment was charged at initial booking and they have split three equal payments over the course of four months. So far so good, we expect it will all be charged accurately and on time.

I was having a little trouble with the website itself. At that point I called the 800# provided and luckily, got Abbey. Abbey walked me through the entire process from room, flight, and rental vehicle. Coming from a customer service background, I can tell you, this person is an asset to your company. I hope someone reads this and gives this young lady some much deserved kudos. This is how it is supposed to be done.

Tamara was amazing! Very helpful and patient! We booked our honeymoon through her, and would love to work with her again in the future!

There were fees at the hotel that I wasn't aware of and because I checked in late because of my flight I had to stay in a lesser room than what I paid for. My flight schedule was very inconvenient...

I have used Bookit in the past and have always had great results. Site is easy to use and always the cheapest. Will continue to use and tell everyone I know to check it out.

Vegas vacation - It was really easy to book online and user friendly and got a great deal to boot.

In January, I spent a great deal of time on the phone with BookIt.com trying to book a July family holiday at the all-inclusive Royalton in Cancun. It was important to get the rooms we wanted because my brother is a single dad with twin girls, age 13, and a son, age 15. He wanted adjoining rooms so the girls would have privacy and their own bathroom, and he and his son would have a room. After I booked the reservation for my husband and I, I was told there are NO adjoining rooms at this property. But a note would be put on the reservation requesting rooms next to each other.

I like the ease and the savings.

Service was very fair and explainable. The lady was very polite and helpful.

Hotel staff was great. Hotel room was somewhat stinky, bad odor to the room. The room was spacious and two double beds were placed together to form one giant bed.

Days Inn Collierville. I saw several welcomed pets there! Loved that! Beds and linen were very clean. There was some remodeling done so that was nice. They let me check in a half hour early, so that was great. The shower was a little grimy and the room smelled a little as if smokers slept there, even though it was a non-smoking room. I only slept one night there. There is a train that blows its horn super loud about 10:00 PM right across the street. I had no idea it was across from the train tracks, that would have been nice to know just so I could've expected it. It scared me. Other than that, it was a good place to crash for a night.

Beautiful Resort, staff friendly and accommodating.

After I put my check in date and check out dates (July 24 - July 25), the system showed me rooms that were available that day. Then after the room was booked it gave me dates 2 weeks later for (August 8th - August 9th) which I wasn't aware of until I drove for 5 and a half hours and tried checking into the hotel. The hotel was very nice but unfortunately they were sold out. Then I get hit with a cancellation charge for their mistake. It wasn't even 24 hours.

Easy to use and was better than hotel website!

I would definitely plan my vacations for next year. Good family hotel has everything you ask for. Adults and kids enjoy every moment. It's like if you were in a real circus. Food - it's amazing. The buffet has food from all over the world. My view from my room was amazing. Was able to see some hotel from the strip.

Worst hotel booking experience ever!!! BookIt didn't send my payment to the hotel. I get there (after driving 6 hours) only to be told I can't check in unless I pay again. After I already paid $174.00!! The staff at bookit did nothing to help me. They offered me a refund that takes 5-7 days to process. When I asked if I was supposed to sleep in my car they said they didn't know what I should do!!! After my money was taken! WORST GROUP OF PEOPLE I HAVE EVER DEALT WITH!

Easy to book and great price. Saw the resort on Groupon and it was much cheaper on Bookit.com.

I loved this site. Easy to compare hotels and flights, found me an amazing deal and I could edit if need be.

An error came up during my booking and had to wait till next day till they cleared the error by phone... And then had to rebook again online and my booking price went up...

Read well. Why. If you wrong 1 min after not give you the opportunity to change. These are thieves. I have reserved all inclusive. When I finished the payment I realize missing flight so I have called. I asked of flight, said that flight was not included. I asked to change and said that I could not change or cancel.

Awesome deals! Easy to book! Thank you BookIt.com.

Amazing customer service! Easy to book and the representative was very helpful to find a deal for my family and me. Happy Camper! Thank you Bookit.com.

I was not aware of this website but now that I know I would recommend it and state was user-friendly to navigate and website served its purpose.

Making my online reservation was very easy and also quick!

I was able to find a hotel for around half the price through BookIt.com. Extremely satisfied. Will be making more hotel reservations through this site in the future.

I had not heard of BookIt, but in a search for the Luxor hotel in Las Vegas for an event with family, I discovered them offering a price that was unbelievable!! I have used Hotels.com previously and even have a free night with them, but BookIt still had the best deal.

I was able to compare hotels, view rooms and accommodations, and book online with ease.

Last min booking. No complications. Will use this site for all my adventures. Cheapest pricing.

First time on BookIt.com and I found it confusing and frustrating when I spent the time to book it online and only to get done and get a error code. So I called the number they gave me and then they couldn't honor the quote I was given.

We just love BookIt.com. Always the best rates out there....

Very easy to use site. Lots of choices. If you need help the reps are easy to access and knowledgeable.

Using bookit.com was simple and easy to use. The paydelay option was helpful. I had some questions and after my call to their 1800 number, everything was fine. I would use them again. My only flaw is that I'm Canadian and the prices are in U.S dollars. They have a converter. But I still pay the difference. Wish it was Canadian. :)

Will never use this service again. A fee to change dates -no credit offered- and transportation fee non refundable even when canceled 90 days or more in advance?!! Horrid.

The agent was friendly. She mentioned a restaurant card I should receive. I don't remember how I was supposed to get the card/coupon.

I was going back and forth with a lot of other hotel booking sites and BookIt.com always popped up with the best deals at the best hotels I was looking up. It was a no brainer and I booked with BookIt.com. The process was fast, convenient and I received confirmation on my email immediately. BookIt.com gets my recommendation wholeheartedly.

Victoria was such a great help. She was kind, energetic, and personable. I have already recommended her to many friends. I am so pleased with my first experience here and will be back as soon as I can.

The agent that me was beyond helpful. Very friendly and knowledgeable. This is our 4th time booking with BookIt, just wish you gave something for loyalty.

After a lot of research for my vacation, I found BookIt to be the most user friendly and with the best rates! I highly recommend it! :)

I did not believe how easy it was to book a nice room in the big easy. I have spent 16 years with the Coast Guard in New Orleans. I retired in July 1998. That is four different times. I'm sure our room will be very nice indeed. Thank you.

It has been a pleasure so far using BookIt online. I liked how I could save my hotel room until I was ready to make a decision on my trip. I had a question and I called and the agent was pleasant and helpful. Thanks.

When my mother decided to book with BookIt.com she had them on speaker and in my opinion this site does a good job and were very pleasant. She could not remember her email address and had used mine, and still no problem, except we want ocean view and a balcony... lol. Cannot wait! My first-ever vacation. God is good.

This site was very informative and easy to use.

Very easy to book and the $150 discount helped a lot.

Everything was super easy and rates were absolutely great!!

I call to do a package vacation and a lady by name Christy she did all the reservation and got me a confirmation flight and hotel, when I check the confirmation I didn't had my flight, they had already charged me with the flight and hotel. I call back and another person said that I never had a flight, but I told her, "Why did I got charge for the total amount and when they already had told me I had a confirm flight and hotel?" She said it was a mistake and that they would credit my account in 7 to 10 business days for the amount 5500.00, but how can a business do a mistake where I need my money to travel for my vacation and won't have my money for my vacation. This business should be liable for this kind of mistakes, apologies don't help pay my days of vacations or waiting until my money gets credit it back. Bookit.com should be giving free vacations packages for this kinds of screw ups. This business is scam.

Great prices... very good customer service and plus a 250 dollars bonus discount applied to my package... I'm very excited!

Best rate found online. Fast & easy. Will use again!

The lady who helped me with the booking did everything by the book and was very professional. She did everything right. My only discomfort was that I had to call them at all, as the website has a glitch (purposely I think). So at the end you still have to call. Hope the actual vacation goes smoother than the booking.

On 7/I9/16 I had the pleasure of speaking with Jonathan **. He was very professional and most of all patient with me. Also very knowledgeable and have excellent customer service. I was so indecisive and he helped me pick my dream vacation. Unfortunately I thought about what he said and I went online and booked the vacation we talked about like around 8:00 pm last night because I didn't want to miss the great deal we had discussed. Also I didn't want to speak with anyone else so I booked online. Since the sale ended midnight. He is the best and I referred more people to him to book their future vacations. Best customer service I had in a while. But I did book my Myrtle beach vacation with him and my booking ID is # **. Thanks.

I had a very awesome experience booking my family vacation on BookIt.com. The representative by the name of Shameka was very helpful very informative and book my vacation with no problems. She was very polite and very patient with all the questions I have for her. She is definitely an asset to your company. I'm so glad I book my vacation with you all and it is safe to say I probably will again. Have a good day.

BookIt may it so easy to make up my mind on where to book my stay.

Website it easy to navigate and we got the best prices and discounts!

After reviewing the online booking I called an agent and received superior help! May look into more bookings with BookIt.com.

Looking to go on a trip for sister 21st. I watched this site and a couple others for a couple weeks! This one always seemed to have the best deals! Easy to navigate and use!

Great prices, easy to book.

It was a great experience. Very helpful.

Jeremy ** offered courteous service; he was knowledgeable, professional and provided excellent/helpful information. He's an asset to your organization.

I had BookIt.com and another booking app open at the same time and found BookIt.com to be the quickest way to find and make a reservation. The application is easy to navigate and the information is current and helpful.

The place overall is ok. We spent most of our money on food and drinks at the sister hotel because there was nothing at this one. The hotel staff isn't very helpful, there's only one older lady that knew anything when we asked questions. The room was fine, no complaints. Pool small but nice, but no lighting at night time. The staircase to the pool was lit up with some type of Christmas lights, they should do that with the whole pool area. If you walk to the hotel from airport, it's literally 2 minute away. Google maps told us it's much farther than it actually was. And the beach is a 10 minute walk away. Also in the pictures online looks like they have a whole sandy and open section to look out to the beach, that's no longer accurate. They built a samand railing thing and the area doesn't look too neat. I probably wouldn't stay there again, but it was a good deal as we were on a budget.

All great except I still haven't gotten an email with confirmation info.

The agent was very helpful to me. I think that I prefer speaking to an agent before booking next time. It was easier for me. The price was great. Thank you.