BookIt.com

I have not received my confirmation. When I receive that, I will write a review. However, I did not like the tie in with the food company. It was a little deceptive. It should not have been part of the BookIt process. Please check into my confirmation and exclude my name from the food company.

Easton was very patient and courteous with us while we asked questions to be sure what we wanted. He was very helpful in answering our many questions as well as went the extra mile to call the airline to find out if a flight credit could be applied to the booking. I am very pleased with his service and would recommend hi/BookIt.com any day.

Had to make a last minute adjustment and the customer service team was super helpful and informative. They helped me handle everything swiftly and efficiently! My process was stress-free and I will definitely recommend and use them again! :)

It is easy to reserve flights and hotels. It would consider various situations where customers will face at the time of booking. After the booked journey, I would leave my additional review on this site. I wish that this site should safely guard my trip. Thank you.

Booking our honeymoon to Grenada on BookIt.com was quick and easy. We were able to choose our specific room type at the resort and choose the specific flights we wanted and the confirmation from both the hotel and airline were instant. We'll definitely use Bookit.com again!

I had a great experience using BookIt for the first time. I book a vacation to Jamaica and stayed at breathless. BookIt broke my payments down into 5 simple payments. I also was able to modify the price online when I saw that it was discounted a little bit more than the original price with BookIt's end of the month deals. I already bookit my birthday trip through BookIt.

Representative was very helpful in getting us the best deal for our trip. Thanks! I did not speak with the representative myself. But my mother did. She stated she appreciated your time and effort to find us the best deal.

For the second trip, after days of scouring every site, BookIt had the most options AND the lowest prices. I also noticed that this site was the most comprehensive. Some sites only had 'their' brands, and the same for others. It made a genuine comparison difficult. Not the case with these guys. Thanks BookIt!!

BookIt has struck a great balance between consistently great pricing and great service. Their online search and booking is easy to use and intuitive even for folks who aren't tech savvy. Their customer service is knowledgeable, helpful, and friendly. The one improvement that would help is a standardization of the information provided for each resort and then possibly a comparison tool.

Last night, the sweet lady took care of my cases longer than 1 hr. She is unbelievable sweet, friendly, professional and reliable. BookIt.com benefits from such agents. I do appreciated what she did and told for me deeply. For the BookIt.com, I experienced the worst processing by the internet system, please make your online booking system improve and no trouble on guests. Thanks lots.

Easy to make arrangements, however, did not realize that I had to pay the full amount instead of the deposit. The payment plan included a $5 charge per payment, but you had to read the very fine print. Seemed like a good price but only time will tell.

I hit the Bookit to confirm my vacation but had an error with one of the cards. Immediately I got a call from an agent who walked me through getting my vacation booked! Prompt and friendly service!! Great start to our vacation we are looking forward to!

I was pleased how the agent was so patient when my husband's credit card didn't work, I ran a few blocks home to get my credit card and she called back at the exact time she said she would and she got us all taken care of. BookIt hires friendly very qualified people. Thanks again.

Tanya was our representative and she provided me with excellent customer service and is truly an asset to BookIt.com. She was patient and kind and very considerate despite just getting back to work due to recent hurricane that hit Florida. I would book again with her in a heartbeat. Thank you!

Love the ease of this site. I've used BookIt for a few trips and have never had an issue. Customer service team is great!! I've used them for international trips and more local trips and never feel like I have to worry about anything. Thank you BookIt for making my travel planning so easy!

We had an enjoyable experience with our booking online. I am hopeful that our vacation will be as easy and pleasurable. We liked the fact we could book flight as well and they showed all the offers available to us.

The site was super easy to use with a lot of information about the resort and amenities. The prices are the lowest I’ve seen and I’m a travel shopper. I am on a lot of travel sites and by far this is the best one.

We have used BookIt.com for trips in the past. Things have always went smoothly and after much research on our end, we knew that we received the lowest price. We've just booked another trip through them, and once again they prove to have the best price.

Everything was fine when booking it this was my first experience with Bookit.Com. & I will all ways use this sites when booking again my next vacation. I have told my friend to book his on this sites.

I must say your site was easy to use, and made the whole vacation searching experience much easier. Price converter was very useful since I live in Canada. Can't speak to the vacation yet since we haven't gone on it, but I will say more after.

Shaday was absolutely wonderful to deal with. Can’t thank her enough! We were unhappy with our original booking after reading some pretty awful reviews of the hotel we had chosen. Shaday helped us cancel our original reservation and find the perfect resort. She was polite, kind, and very knowledgeable!

During the initial conversation we were told to upgrade the with the airline we would have to call AA, when I called AA I was told they could not help me and that I had to call BookIt. When booking the room we had to get the standard package and to change or upgrade we would have to call back, surprise, surprise, open the wallet real wide... The cost is per person, not just the cost, a different room, again, open wide... When I called back to upgrade the AA ticket, "Oops, we're closed for the day." So much for help 24/7.

The most irritating part of booking has been when I call the 800 # to ask very simple questions and the agent on the phone doesn’t know how the answer to anything. It wastes my time and is rather frustrating.

Booking was fairly easy as we have used BookIt in the past. Will use it again in the future to book vacations in Mexico. This was our first time booking with a group and seems all went smoothly for everyone.

I will say Customer Service were very nice but the process was terrible. I booked a hotel, flight, airport transfer and excursion package and immediately get a notice along the lines of “there was a problem processing your package. The flight was not able to be confirmed. Call us immediately.” I called and they weren’t open. So I called at 8am and 9am went through the prompts to the previous reservations-then flights AND... they aren’t open according to the message... it’s a non-holiday Monday!!!

Booked a vacation for Thanksgiving and unfortunately had to cancel in less than 24hrs. The whole process was done online and the penalty nor refund policy was ever mentioned prior to cancelling. I cancelled and was sent an email stating that the hotel would charge a $25 penalty and the flights were refundable...great, or so I thought...I log in to Bookit.com and see that only the flights were going to be refunded. WHAT A RIPOFF!!! The hotel had already sent me a confirmation email confirming a refund because they only charged a penalty ($25) and Bookit.com had sent me the same info via email...

Customer service was great, rep. was very knowledgeable, had my flight and hotel booked in no time. I just told her what I wanted, the dates, place and times of flight and she was all over it. Love booking with BookIt.com.

Great service and very nice consultant! The only thing I can complain about is that it would have been nice to have more information related to the hotel and the area we choose. Consultants should have more knowledge on the product they sell so they can give tips and advices.

Very good customer service and prices but I don’t like the idea of cancellation fee. After booking usually hotels give a certain time of free cancellations. Also you get 24 hours of free cancellation on flight but with BookIt charges of $25 may apply after the reservation is made if any cancellation.

I booked a trip online in less than 10 minutes. If you phone in expect at least 30 minutes, if not longer. It is much easier to type in your name and information than giving to a person over the phone. Great website.