BookIt.com Reviews

I booked a hotel through BookIt, the hotel was nasty, we checked in and out within minutes. The hotel send my money back to them. I have the invoice. I spoke to them on the phone, it was being refunded. Of course not. Scam company. Please read all who have reviewed.

Beware before you book with this company. I booked a hotel for two night with VA Beach Hotel and then cancelled the reservation within 10 minutes since we decided on a different place. I called the hotel and they said they give refunds. After 5 days my refund didn’t come, so I called BOOK IT and they refused to give me a refund stating they have a no refund policy even though I canceled the reservation well before 24 hours notice. This hotel has a 48 hour cancellation notice.

McAfee is my protection for 4 of my devices. I have been notified that my account with Bookit.com has been breached. I am being directed to email bookit.com and have them delete my email along with all my info. It's been 1/2 an hour and unable to find an email to contact them.

When attempting to book a room with a major chain hotel, Bookit.com somehow insinuated itself into the actual website of this chain so much so that after multiple attempts, their online booking appeared to be the hotel chain’s online booking service. When I booked the room at $149, I found out at checking that had I been able to reach the true website, I could have booked the same room at $95. This is a distressing experience.

This is very accurate and fair. You STOLE my $2,000 I paid for an inclusive stay at Cozumel. Then the COVID hit and you CLOSED DOWN AND DISAPPEARED!!!! I had to get my money back through the bank. They refunded me. BAD!!!

I book my trip thru BookIt to Cancun but I cancel my trip because my mom died. I also buy AIG insurance. In 2 years they not pick up the phone or call me back. They put me on hold and hang up. They even said the person who sold me insurance don’t have license. I already ask if cover before buying insurance or before cancel my trip. They said policy is effective immediately but now they said I cancel the next day. If policy was not effective then why they take my money? They closed my cases, they change me to 3 analysis adjuster. Talk to different manager but they don’t do their job right. This is the scam company, never buy insurance thru this company again. Now they tell me claim with bookit but this company is bankruptcy. Thru chase claim they said over 180 days. I lose more than 4,500.

So In December of 2019 we booked a Cancun trip for August 2020. We decided on delay payment plan where we would make 5 payments of $499.51. Our first payment was in December, second was in January of 2020 and we would skip February and then continue to March 6th was our third payment. Then a few weeks later March 20 I received an email where our trip was canceled due to COVID which is understandable but the company was shut down. No phone was answered. No email was answered so I decided to wait until COVID would calm down. I tried them again. Nothing.

This company has apparently been out of business or shut down since covid started. I have never even used this company EVER and it is still charging me 39.99 a month!! I want someone to call/email me ASAP before further actions need to be taken.

We booked a vacation to Mexico before COVID and then COVID happened and they canceled our trip. Never refunded me the money and they don’t even answer the customer service number. I been trying to get I contact with them for over a year now, and according to their reviews I’m not the only person getting robbed here.

My trip was cancelled March 2020. Capital One initially refunded the amount paid for the trip. Now capital one has pulled the money back from account. I’m directed to contact Bookit for a refund. There’s no contact information or person to speak with concerning my refund. Basically out of my money.