BookIt.com Reviews

This will be my 3rd booking through BookIt.com. All bookings have exceeded my expectations.

Website interface is very convenient to search information. It is easy to see and use. The late real time information update about flight airfare was a disappointment. But, I satisfied about the service through the call center. Kind attitude and appropriate response.

The young lady I had the pleasure of booking with was awesome. She was friendly, fast and very accurate. Will use BookIt for all my travel.

Customer service is great. I've booked twice with this site. Will continue.

Well I will admit I have booked several times. This time there were a serious issue with miscommunication of fees to be charged but all is well now.

Not very easy to add any additional travelers after you have already booked.

Victoria was great! Easy to deal with and less expensive than anyone else.

I am really confused. I'm in Australia and trying to book a trip to Playa Del Carnen on BookIt. You have special prices but when I try and book full price appears. Please explain.

I have used BOOKIT several times and I have always been EXTREMELY pleased with the service. Great prices!

My husband and I have been travelling to 5 Star All-Inclusive throughout Mexico, Dominican & Jamaica for over 20 years. We have always used the same online agency... until now. We were advised to look at BookIt.com, so we reluctantly did. I couldn't have been more shocked. Now I see how others are able to upgrade to Preferred without spending an additional $400-$600. We were just about to book next year's trip at a cost of $3800 CDN for a regular room, however on BookIt.com we got it for $3400 CDN which includes the upgrade to Preferred and our own private airport pick up and drop off. We couldn't be happier! Took us 20 years to figure this out, but better late than never!

So far everything has gone as expected. I had a bad experience with another booking company of which I will not use again!

After searching months for all inclusive deals in Mexico and Punta Canta, our family finally decided upon BookIt.com where we were greeted by David **, the most professional representative who guided us each family member through the reservation process including airfare from 3 different states and hotel room selection. He made conference calls to each family and handled all of the bookings, payments and walked us through the rules, policies & fine print. Thank you David - you are the greatest!

BookIt.com is offered me the cheapest price on the same hotel than other site.

When I booked my trip, the agent that took it did everything to help us and went the extra yard for it. That agent should be rewarded with a promotion or at least a vacation trip (lol). Thanks and have a nice day.

I was very happy with agent Tanya ** service. She was the third agent I had to speak with to resolve my issue. She was very pleasant and helpful.

Competitive pricing options and the resorts are beautiful. Savings are a plus... multiple payment options are excellent.

Booking my trip was so simple and to say that the Customer service agent Shequilla ** was superb and wonderful in helping me out with my trip. She was very knowledgeable and helpful. BookIt.com should be happy to have someone like Shequilla ** working for them. Keep up the good work...

Wanted to take my daughter and grandson to see the harry potter part of park so decided to stay overnight. Chose this hotel because it was affordable and the description was great. Stay there can go back and forth as much as you want to. The booking process was easy and was confident the site was safe. Hope the booking was ok and we do not experience any trouble checking in.

I looked online for hotels while my husband drove for hours looking for a hotel for our impromptu stop in Georgia to visit Six Flags and I was exhausted. My husband reminded me that we use BookIt all the time and that we should call them. I called and spoke with David. He must've known I was exhausted because he took his time to listen to my wishes and didn't give up until he found what I need in my price range. I really appreciate David's customer service as I also work in customer service management.

Great and helpful representative. The representative that helped me book my trip last night was so pleasant and knowledgeable. Straight to the point!

I am very pleased with the assistance that I received with my booking. I had a question that was answered quickly and professionally. I would use BookIt.com again for my next trip!

Easy to book and great hotel deals! I have used BookIt many times and have always been happy.

BookIt.com made it very easy for me to make my reservation. I got what I needed. Thanks.

First of all I booked a OCEAN FRONT room. Did not get ocean front. Hotel said they were sold out. I paid for OCEAN FRONT, didn't get ocean front and I want to be PAID the difference. Must have been last room in hotel because the door would not shut unless slammed. Tub was dirty with hairs and slime. Tub would fill up 4 inches by itself thru to drain. I guess when the room above drained their tub it back filled in our tub. Pretty sick...but most of all I did not get the room I booked thru BookIt. I WANT 2 NIGHTS OCEAN FRONT PAID IN FULL TO MAKE UP FOR MY BAD EXPERIENCE.

Very satisfied with the service. Jonathan was helpful and polite. Highly recommend this site.

Booking on phone - Victoria was very helpful and patient.

I attempted many times to book hotel and air travel but kept getting an error that the flight or price had been updated. Finally had to order airfare through the carrier since I could not get that portion of your site to work.

David was amazing! I will look to him for all future travel.

Hotel rates was not better than booking direct with Hotel. E.g. with our paying $450 AUD whereas if we booked direct with hotel, we will pay $390 AUD.

The staff is very friendly. I get the feeling though that work has not been put into this place in a while. When you first walk in there is an odor that appears to be masks with cleaning products and the two don't go together. When getting to room the freezer in fridge needed to be defrosted, spout in tub was loose, bathroom floor wasn't clean to the feel of your feet, like a dirty film.

Thanks for making this experience fast easy and fun.

I wanted to note that Renae was extremely and courteous over the phone. She was patient and was able to help me book a resort in Panama City Beach. She researched the best deal she could give me and was very polite throughout the whole process. She was great!!!

Wonderful and successful experience. Everything taken care of in a very timely manner. Thanks.

Traci helped me after I had an error booking my trip. I'd like to say how much I appreciate her professionalism and helpfulness. I've never used BookIt.com before and was ready for a major disappointment when I received an error code in booking. But Traci went above and beyond in assisting me and staying on the line for over 20 minutes while I contacted my bank. If all your employees are this professional and personal I can see your company being a major success if it isn't already. Thanks again for Traci making sure our vacation and planning was a success! After this experience with Traci I will definitely use BookIt.com in my future travels.

Was so glad to book with this company. Very helpful, nice, friendly customer service. Would do it all over again.

I was introduced to this site by a friend for booking our Vegas trip. Everything was great until I got to the booking part. It was suppose to be $2 Tuesday so I proceeded with my booking thinking it'd be $2 now and I'd pay the rest at the hotel. Well I was charged for the entire price of my hotel price. I realized this immediately and called their customer service department to try and fix it. I was informed that they'd have to charge me a $25 cancellation fee and then another $25 to re-book it. I find that to be ridiculous since I called them less than a minute after it occurred.

Very nice talk. Help me a lot. Thank.

So far my experience using this site has been great, I love that I could split my payments rather than one lump payment. My trips haven't actually taken place yet so hopefully they go as smooth as the booking process. I would like to receive offers on the destinations I am going to.

We started our journey with BookIt for our honeymoon in 2014, then anniversary trip in 2015, and now another anniversary trip in 2016. We are very excited and BookIt has made our travels economical, easy booking, and great customer service.

Happy and looking forward to vacation.

Tried booking my trip online including air and kept getting price changes which was very irritating. I called to have a rep try and book it and she had the same issue. It was very time consuming to say the least. Finally just booked flights thru another vendor and the hotel thru BookIt.

By far the worst customer service. Would not allow me to speak to a manager as continuously kept repeating "the manager can only take a complaint" and not assist you. Representative went from saying, "There's nothing we can do" to saying, "If your bank says it was their mistake we will honor your original booking." Makes no sense because that means you can do something you just choose not to. I even offer to pay in full for current upcoming trip and my further trip in October. So I wouldnt have the same problem.

Very easy to use. Straightforward and best prices on have found in a while. I will continue to look to your site as my go-to for my vacations! Thank you.

Great prices and easy booking system. Have used BookIt.com several times and if a problem arises, they solve it!

The agent helped me with my early flight phobia. She assisted with my hotel rating concerns. She stayed on the phone patiently while my card was being flagged for fraud and was finally cleared for the purchase. She offered hotels that would be eligible for the low down payment option to hold my purchase in case my credit card wouldn't clear. I felt like she was a personal BookIt concierge. White glove treatment. I SO appreciate her patience and assistance to book our trip!

Moving between screens to complete a payment cleared the coupon field, even though I entered a coupon code. BookIt will not honor or help with recovering my coupon. First time use HOWEVER VERY DISAPPOINTED AND WILL NOT USE YOUR SITE AGAIN.

There is a issue with your pricing. You state one price and then in the very very small print after you pay... Oh don't forget the hotel charges 75.00 for cleaning fees and 25.00 for maintenance fees after you check out. I don't believe that there is any savings using your company. You just hide the extra fees for the hotels.

I LOVE THIS SITE. IT IS VERY CONVENIENT AND EASY TO USE. I've used this site for lots of bookings and have never had a problem upon check in.

I used the 3 Star Airport Mystery option and what came back is a location that is not even in the same zip code of the airport. In fact another city. Also on some sites this hotel is listed as a 2 star. Needless to say I won't use this again. I looked at reviews of the hotel, it has pictures of filthy carpet, waterstained ceilings and walls from plumbing leaks and even roaches. If I could get a refund I would. I am not satisfied at all.

We just booked our Maui trip!! Bookit.com was easy to navigate and we got a great deal on a 4-star hotel on Kaanapali beach with flights. We loved taking advantage of the pay-delay option. The first payment was charged at initial booking and they have split three equal payments over the course of four months. So far so good, we expect it will all be charged accurately and on time.

I was having a little trouble with the website itself. At that point I called the 800# provided and luckily, got Abbey. Abbey walked me through the entire process from room, flight, and rental vehicle. Coming from a customer service background, I can tell you, this person is an asset to your company. I hope someone reads this and gives this young lady some much deserved kudos. This is how it is supposed to be done.

Tamara was amazing! Very helpful and patient! We booked our honeymoon through her, and would love to work with her again in the future!

There were fees at the hotel that I wasn't aware of and because I checked in late because of my flight I had to stay in a lesser room than what I paid for. My flight schedule was very inconvenient...

I have used Bookit in the past and have always had great results. Site is easy to use and always the cheapest. Will continue to use and tell everyone I know to check it out.

Vegas vacation - It was really easy to book online and user friendly and got a great deal to boot.

In January, I spent a great deal of time on the phone with BookIt.com trying to book a July family holiday at the all-inclusive Royalton in Cancun. It was important to get the rooms we wanted because my brother is a single dad with twin girls, age 13, and a son, age 15. He wanted adjoining rooms so the girls would have privacy and their own bathroom, and he and his son would have a room. After I booked the reservation for my husband and I, I was told there are NO adjoining rooms at this property. But a note would be put on the reservation requesting rooms next to each other.

I like the ease and the savings.

Service was very fair and explainable. The lady was very polite and helpful.

Hotel staff was great. Hotel room was somewhat stinky, bad odor to the room. The room was spacious and two double beds were placed together to form one giant bed.

Days Inn Collierville. I saw several welcomed pets there! Loved that! Beds and linen were very clean. There was some remodeling done so that was nice. They let me check in a half hour early, so that was great. The shower was a little grimy and the room smelled a little as if smokers slept there, even though it was a non-smoking room. I only slept one night there. There is a train that blows its horn super loud about 10:00 PM right across the street. I had no idea it was across from the train tracks, that would have been nice to know just so I could've expected it. It scared me. Other than that, it was a good place to crash for a night.

Beautiful Resort, staff friendly and accommodating.

After I put my check in date and check out dates (July 24 - July 25), the system showed me rooms that were available that day. Then after the room was booked it gave me dates 2 weeks later for (August 8th - August 9th) which I wasn't aware of until I drove for 5 and a half hours and tried checking into the hotel. The hotel was very nice but unfortunately they were sold out. Then I get hit with a cancellation charge for their mistake. It wasn't even 24 hours.

Easy to use and was better than hotel website!

I would definitely plan my vacations for next year. Good family hotel has everything you ask for. Adults and kids enjoy every moment. It's like if you were in a real circus. Food - it's amazing. The buffet has food from all over the world. My view from my room was amazing. Was able to see some hotel from the strip.

Worst hotel booking experience ever!!! BookIt didn't send my payment to the hotel. I get there (after driving 6 hours) only to be told I can't check in unless I pay again. After I already paid $174.00!! The staff at bookit did nothing to help me. They offered me a refund that takes 5-7 days to process. When I asked if I was supposed to sleep in my car they said they didn't know what I should do!!! After my money was taken! WORST GROUP OF PEOPLE I HAVE EVER DEALT WITH!

Easy to book and great price. Saw the resort on Groupon and it was much cheaper on Bookit.com.

I loved this site. Easy to compare hotels and flights, found me an amazing deal and I could edit if need be.

An error came up during my booking and had to wait till next day till they cleared the error by phone... And then had to rebook again online and my booking price went up...

Read well. Why. If you wrong 1 min after not give you the opportunity to change. These are thieves. I have reserved all inclusive. When I finished the payment I realize missing flight so I have called. I asked of flight, said that flight was not included. I asked to change and said that I could not change or cancel.

Awesome deals! Easy to book! Thank you BookIt.com.

Amazing customer service! Easy to book and the representative was very helpful to find a deal for my family and me. Happy Camper! Thank you Bookit.com.

I was not aware of this website but now that I know I would recommend it and state was user-friendly to navigate and website served its purpose.

Making my online reservation was very easy and also quick!

I was able to find a hotel for around half the price through BookIt.com. Extremely satisfied. Will be making more hotel reservations through this site in the future.

I had not heard of BookIt, but in a search for the Luxor hotel in Las Vegas for an event with family, I discovered them offering a price that was unbelievable!! I have used Hotels.com previously and even have a free night with them, but BookIt still had the best deal.

I was able to compare hotels, view rooms and accommodations, and book online with ease.

Last min booking. No complications. Will use this site for all my adventures. Cheapest pricing.

First time on BookIt.com and I found it confusing and frustrating when I spent the time to book it online and only to get done and get a error code. So I called the number they gave me and then they couldn't honor the quote I was given.

We just love BookIt.com. Always the best rates out there....

Very easy to use site. Lots of choices. If you need help the reps are easy to access and knowledgeable.

Using bookit.com was simple and easy to use. The paydelay option was helpful. I had some questions and after my call to their 1800 number, everything was fine. I would use them again. My only flaw is that I'm Canadian and the prices are in U.S dollars. They have a converter. But I still pay the difference. Wish it was Canadian. :)

Will never use this service again. A fee to change dates -no credit offered- and transportation fee non refundable even when canceled 90 days or more in advance?!! Horrid.

The agent was friendly. She mentioned a restaurant card I should receive. I don't remember how I was supposed to get the card/coupon.

I was going back and forth with a lot of other hotel booking sites and BookIt.com always popped up with the best deals at the best hotels I was looking up. It was a no brainer and I booked with BookIt.com. The process was fast, convenient and I received confirmation on my email immediately. BookIt.com gets my recommendation wholeheartedly.

Victoria was such a great help. She was kind, energetic, and personable. I have already recommended her to many friends. I am so pleased with my first experience here and will be back as soon as I can.

The agent that me was beyond helpful. Very friendly and knowledgeable. This is our 4th time booking with BookIt, just wish you gave something for loyalty.

After a lot of research for my vacation, I found BookIt to be the most user friendly and with the best rates! I highly recommend it! :)

I did not believe how easy it was to book a nice room in the big easy. I have spent 16 years with the Coast Guard in New Orleans. I retired in July 1998. That is four different times. I'm sure our room will be very nice indeed. Thank you.

It has been a pleasure so far using BookIt online. I liked how I could save my hotel room until I was ready to make a decision on my trip. I had a question and I called and the agent was pleasant and helpful. Thanks.

When my mother decided to book with BookIt.com she had them on speaker and in my opinion this site does a good job and were very pleasant. She could not remember her email address and had used mine, and still no problem, except we want ocean view and a balcony... lol. Cannot wait! My first-ever vacation. God is good.

This site was very informative and easy to use.

Very easy to book and the $150 discount helped a lot.

Everything was super easy and rates were absolutely great!!

I call to do a package vacation and a lady by name Christy she did all the reservation and got me a confirmation flight and hotel, when I check the confirmation I didn't had my flight, they had already charged me with the flight and hotel. I call back and another person said that I never had a flight, but I told her, "Why did I got charge for the total amount and when they already had told me I had a confirm flight and hotel?" She said it was a mistake and that they would credit my account in 7 to 10 business days for the amount 5500.00, but how can a business do a mistake where I need my money to travel for my vacation and won't have my money for my vacation. This business should be liable for this kind of mistakes, apologies don't help pay my days of vacations or waiting until my money gets credit it back. Bookit.com should be giving free vacations packages for this kinds of screw ups. This business is scam.

Great prices... very good customer service and plus a 250 dollars bonus discount applied to my package... I'm very excited!

Best rate found online. Fast & easy. Will use again!

The lady who helped me with the booking did everything by the book and was very professional. She did everything right. My only discomfort was that I had to call them at all, as the website has a glitch (purposely I think). So at the end you still have to call. Hope the actual vacation goes smoother than the booking.

On 7/I9/16 I had the pleasure of speaking with Jonathan **. He was very professional and most of all patient with me. Also very knowledgeable and have excellent customer service. I was so indecisive and he helped me pick my dream vacation. Unfortunately I thought about what he said and I went online and booked the vacation we talked about like around 8:00 pm last night because I didn't want to miss the great deal we had discussed. Also I didn't want to speak with anyone else so I booked online. Since the sale ended midnight. He is the best and I referred more people to him to book their future vacations. Best customer service I had in a while. But I did book my Myrtle beach vacation with him and my booking ID is # **. Thanks.

I had a very awesome experience booking my family vacation on BookIt.com. The representative by the name of Shameka was very helpful very informative and book my vacation with no problems. She was very polite and very patient with all the questions I have for her. She is definitely an asset to your company. I'm so glad I book my vacation with you all and it is safe to say I probably will again. Have a good day.

BookIt may it so easy to make up my mind on where to book my stay.

Website it easy to navigate and we got the best prices and discounts!

After reviewing the online booking I called an agent and received superior help! May look into more bookings with BookIt.com.

Looking to go on a trip for sister 21st. I watched this site and a couple others for a couple weeks! This one always seemed to have the best deals! Easy to navigate and use!

Great prices, easy to book.

It was a great experience. Very helpful.

Jeremy ** offered courteous service; he was knowledgeable, professional and provided excellent/helpful information. He's an asset to your organization.

I had BookIt.com and another booking app open at the same time and found BookIt.com to be the quickest way to find and make a reservation. The application is easy to navigate and the information is current and helpful.

The place overall is ok. We spent most of our money on food and drinks at the sister hotel because there was nothing at this one. The hotel staff isn't very helpful, there's only one older lady that knew anything when we asked questions. The room was fine, no complaints. Pool small but nice, but no lighting at night time. The staircase to the pool was lit up with some type of Christmas lights, they should do that with the whole pool area. If you walk to the hotel from airport, it's literally 2 minute away. Google maps told us it's much farther than it actually was. And the beach is a 10 minute walk away. Also in the pictures online looks like they have a whole sandy and open section to look out to the beach, that's no longer accurate. They built a samand railing thing and the area doesn't look too neat. I probably wouldn't stay there again, but it was a good deal as we were on a budget.

All great except I still haven't gotten an email with confirmation info.

The agent was very helpful to me. I think that I prefer speaking to an agent before booking next time. It was easier for me. The price was great. Thank you.

User friendly. Fast and easy booking for vacation bundle.

It was hard to get a person on the phone to talk to about some parts of the reservation. Other than that all was fine.

BookIt charged around $650 extra for the kid which was supposed to be free as part of the resort package in Mexico (under 7 years old). Resort clearly told that they haven't received kid's amount. Totally disappointed overall!

Had to change hotels and spoke with the most helpful young man!! Got everything all changed and we are ready to go!!!

We had an excellent person helping us Tara. She was wonderful helping us book our hotel and helped with a show as well. She was fantastic. The of us were planning a Vegas trip and she helped us compare prices and events, made us aware of what was offered through BookIt.com and distinguished between prices and availability. Just refreshing.

Name wasn't days inn. Double beds, not king. Paid a deposit that wasn't in guidelines or agreement. Bathroom had holes and cracks. I don't believe we will be traveling through BookIt ever again.

I've used BookIt four times traveling to Jamaica, and I am 100% satisfied with the services provided. I love the updates and accuracy of the prices and no hidden fees. Thanks BookIt. You ROCK!

The person on the phone was very helpful in making my changes. Thank you.

Took a few minutes to look into booking our Summer vacation this past Sunday. Found a great hotel, offering an amazing deal and booked it in just a few clicks. Easy time booking, inexpensive option, and completely remodeled hotel right on Myrtle Beach. Couldn't have found a better option for our needs. Excited for vacation next month. :)

I have booked vacations with BookIt in the past and have turned out great! There is always customer support with a live person if any issues or questions arise.

My stay here was excellent. Everyone was very helpful and check in was a breeze. Parking was expensive.

I found everything I needed in a quick and easy manner.

My first booking experience was pleasant and customer service was excellent. They were very helpful with my questions.

The booking took a little longer than expected, but the Customer Service was amazing!

I have always used Delta Vacations, but found a great deal with BookIt and decided to give them a try. Very easy site to use, found a great deal and received confirmations for hotel and flights right away. Our vacation isn't until January 2017, so I will update my BookIt review after our vacation.

This is the second time I have used BookIt.com and my experience was great. The prices were the best I found and the site is so easy to use. The prices are what surprised me the most. I bet I checked 7 other sites and they were all $200+ higher. I highly recommend to anyone.

Hotel and flight booking - Stephen did a great job helping me find what I wanted.

Booking travel couldn't be any easier on bookit.com.

I found it was very helpful, I have use bookit.com on several of my trips and they always help looking for the best deal for me. I would recommend highly recommend anyone to use this service. From the airport to your destination and back you should have no worry.

Best price for hotel reservation. Got great discounts. Excellent customer service when I had to speak with a representative. Highly recommend using BookIt.com. They are simply the best!!!

It was really easy to book my vacations to Punta Cana with BookIt.com. The Customers service people are the best. First time user. And ready for my next Vacation with Bookit.com.

Great experience. No-Hassle. User friendly. I got exactly what I needed and was able to compare prices without having to manage several tabs. Highly recommend!

My mom was able to book me at the last minute to vacation with my family.

Great site that gives you access to all the latest information to plan a great trip.

Great customer service. Very friendly and was able to resolve my package issue. Again great customer service.

4 other families that would have booked the same package via BookIt.com, did not. I would probably be cautious of booking with BookIt.com in the future.

Bookit a horrible booking agent and I will never use the again! Back to priceline it is!! All fees should be listed in the breakdown!

I needed the help of an agent. She was very professional and knowledgeable.

Great ease of booking.

Representative was very nice. Made me feel at ease about booking my honeymoon. Very quick and accurate. I look forward to booking again.

After booking our reservation we realized it's not right off the beach. It's a mile to the beach. I even asked the lady "Is this beachside?" She said yes. OMG. Not happy.

Really low prices and customer service is amazing... the only way I book travel!!!

Booking the trip was a breeze. Haven't actually gone on the trip yet but booking it was very simple and I was able to save money by booking the airline and the hotel together.

My experience was good. The lady that helped me was well prepared to answer all of my questions and very informative. She checked on anything that myself or her were not completely sure of. She was well spoken and courteous. She confirmed all the details before moving on to the next topic.

I admit I was an indecisive customer but the person helping me was patient and repeatedly gave me the information that I asked for without being rude. Committing to a vacation is a process but they helped make it better.

Site was easy to use.

The representative was very helpful and patient with me.

Best deal and I will be using the site again.

Awesome site, customer service people were phenomenal. Would highly recommend. Now let's hope the hotel is as advertised!!!

Booking a trip through BookIt was great! Awesome prices and customer service was top notch! Highly recommended!

Awful customer service!!! Error occurred so had to wait to call and the rates had then shot up meaning I had to stomach the increase. On the phone for over an hour, no apology, put on hold constantly with slow and inaccurate reps. Will never be using this company again!

We always find such great deals on this site. We have used it many times, and the guest services technicians are excellent if you have a problem.

Very easy booking site. No hidden cost or fees. Gives access to anywhere in the country and beyond. Have used this site in the past, and will definitely use again in the future. Would also recommend to friends and family.

Best discount site I found. Travelocity and Orbitz wouldn't honor their discounts with the coupon I wanted.

This is my third booking thru Bookit.com and I am very happy with the competitive pricing compare to other sites.

I'm very happy with this service. The links/services are quite clearly labelled and there is very little fine print (basically, what you see is what you get). Booking was as easy as using the websites of much more well-known providers, while the available deals were of better caliber.

Room was great! Very clean! Beds were nice. The view of Mackinaw Island from the room was amazing. Breakfast was nice, though a second or even third waffle maker would be good. There was a long wait to get to the machine. Longer than necessary if another machine was added. Staff was nice. Hotel was very clean all over, including the pool. Wi-Fi was down which was a bummer for the kids after spending several days up by Lake Superior and not being able to "connect" to the outside world. But not a big deal for the adults. Overall, a great stay!

I used BookIt to make a last minute reservation in Phoenix. Not only did they find me a nice hotel near the airport, but they also found one for the right price! Thanks BookIt!

I was very please with the pick up and drop off the airport transportation provided by this company. What I liked most is that it's not crowded, but it's a very relaxing and comfortable ride to and from the airport.

My fiance and I used BookIt to book our very first trip. Her parents use this site and love it and so do we now. It was easy and provided all the information needed to make a perfect decision. I checked out a couple of other sites and BookIt by far had the best deal available. We will be using BookIt in the future for other trips.

My experience with BookIt.com was helpful and convenient and I always enjoy the use of it. However; my concern is about the place where we will reside for a week and if the company (Ocean Blue) is up to its terms as it is advertised such as the room we requested with ocean view and how clean it is because of my daughter allergies. Thank you.

I'm an older senior citizen, not very good with computers. I was amazed at how easy it was to book our vacation. I'm sure I will be using your service again. Thank you.

We just booked our honeymoon and could not be happier with the service we received from BookIt! The lady who helped us was very clear with all the details as well as going out of her way to find out all the answers to my questions and suggested fun activities to do while I am there. She was very patient with me and friendly. Thank you BookIt.

The young man who helped me was awesome, he was very patient and looked for every option that benefited me. Thank you Romaine, and you were awesome.

I really enjoyed my stay at Secrets Los Cabos. The staff was friendly, helpful, and professional. The food was great and the rooms are fantastic. I would definitely recommend this resort to my family and friends.

I am unhappy with my booking as I specifically asked for non-smoking rooms and my confirmation shows smoking rooms... When I called to have it corrected I was told there was 2 fees that I would need to pay. After a lengthy hold the fees were waived. This was an unnecessary inconvenience.

Richard was very helpful. He made sure we had everything we needed on our vacation.

I had an error message with my package after I was fully billed for the trip. I called and the first girl I was on with for almost an hour couldn't even find me at all. After all that time she said "call back tomorrow when a manager is here." I called again and this time the lady found me but then she said the price of the trip went up so I didn't want to do it and the call got disconnected. I called back and they said it was my bank so I called my bank and they said it was BookIt. I called back cancelled my flight portion, went back online and rebooked and I got the same price I originally wanted, not some jacked up price they tried to charge me over the phone. 2 hours of my Friday night wasted. Terrible experience. I should have stuck to Expedia.

Agents were very helpful, honest, polite, and friendly.

BookIt website is intuitive and easy to use as you compare selections, change searches, and enter info.

Wrong hotel and booking!!! This hotel switched over to a Days inn two years ago!

Called and spoke to Jared 3 times. All three times he was WONDERFUL!!! Definitely made my experience easier and he answered all my questions and was very helpful in processing payment. Patient and polite. He also helped my cousin book another room and he was great with them too! If there's anyway to give him personal feedback, please let this gentleman know he MADE MY DAY!!! Thank you!

We made a hotel reservation in Vegas through Bookit, but Allegiant airways cancelled our flight causing our trip to delay one day. Some members of our party made their reservations directly with the hotel and were not penalized for the schedule change. We were charged a full night's stay plus tax and fees for the night. We missed because we made our reservation through Bookit. Bookit claims to save you money, but if something happens to change your schedule, you're much better off dealing directly with the hotel. Lesson learned.

The website was easy to use. Adding a live chat would be great.

Staff was professional. Everything went very smooth. Room was clean, no complaints. I was able to book last minute. The room was under $100 a night. I was pleased.

Well done. Great people to work with. Friendly and very informative. Thank you for a great job.

Thank you BookIt! And most of all thank you to Jessica! If you want to book a trip ask for Jessica. She is amazingly patient and she has a great sense of humor! Who likes a serious advisor? LOL. Thank you Jessica!

Had a great experience calling customer service. They helped me get the best rate!

I loved the professionalism of the operators.

Very easy and always good prices. Great experience again.

Great, especially with all the help I got from Melody **. It's good to know that a person was on the other side of the telephone. I will recommend this link to all my friends.

Finally made my decision to go to Vegas. Lots of choices but finally narrowed it down. Was pretty easy process - just read the fine print.

I called BookIt customer service due to the fact I had booked wrong dates for vacation and needed it change. I was very please and happy because it did not take the customer service rep long to answer phone. It was less than 2 minutes to answer and right away the rep help and was professional with my situation and canceled my trip and I was able to rebook with correct dates. Thank you so much Bookit. I give 5 stars.

Was easy. I just wished that it sent me an email confirmation.

I had the pleasure of being assisted by a representative at BookIt name Tynesha. She was awesome. She made my planning experience very easy and pleasurable. She was customer focused, professional while still being friendly and patient. Great customer service!!!

This actually allowed me to stay at a hotel of my choice! Giving me time to make payments rather than one giant lump sum. Cool beans! Was an easy to use site. I'll let you know once the trip is closer. Hopefully all things go smoothly.

The representative that I worked with was very friendly and helpful.

The person that helped me was extremely nice and very helpful.

I always use Bookit.com when booking a vacation. Every time has been a great experience. Love the PayDelay feature!

1st time on the site, super easy and user friendly, great price.

Just booked our trip. Excited to see how everything pans out.

I will always book with you now. I booked through a resort and it was horrible.

Good, well pleased, will book again for last minute trips and deals. This was my first time using BookIt but will not be the last.

The site was very easy to navigate through. I have no problems with the site. It is so nice not to be stressed out over a website.

This is the fourth time we have used BookIt for our travel needs. You just can't beat their deals! Have never been disappointed and have recommended BookIt to not only friends but strangers alike. Will continue to use BookIt for our travel bookings!

Super friendly website. Love the many options for flights & hotels. It's so much cheaper when we book with BookIt.com & we will for sure use them again in the future!

Very easy to understand steps and thorough explanations. BookIt.com takes the stress and hassle out of making reservations!!

My new wife and I booked our honeymoon through Bookit.com. This is not the first trip that we booked with them and up until this time we have had good experience. Well this trip turned into the worst trip we have had... The night before our trip we printed out our itinerary showing that our flight was to leave at 630am. We had arranged a limo service to and from the airport. We arrived at the airport 2 hours early like you are required to do only to find out that our flights were changed without us being notified and according to the airlines they were changed over 6 months prior. The flights we were on now left at 830am. Finally when we arrive at our destination it is 3 hours later than we originally booked. On the resort we meet with our representative to arrange our transport back to the airport from the hotel. We are advised that we are leaving at 930am and our flight is departing at 1230pm.

Great service, very easy to use and with the best rates. I would recommend to any person looking to travel in the united states. Many different hotels to choose from makes picking out the perfect hotel very enjoyable and pleasant. Will be using again.

I love the BookIt.com website! It's extremely user friendly and I have even called customer service and they were friendly and helpful. I will always check the BookIt.com website before I book my next trip!!