BookIt.com Reviews

First time booking with BookIt.com & one of the easiest booking sites I've ever used! Not to mention they provided us with the lowest rate between two other travel sites. Very satisfied and will look at using again along with recommending to friends and family!

Every time I checked prices, got one price on TripAdvisor webpage and different price on direct BookIt page. Price on BookIt page was always higher. Very satisfied with booking speed and discounts. Thanks. I have used BookIt many years ago and tried it now to check prices. BookIt prices were lower than the actual direct hotel price.

Thanks for your excellent booking on my trip to Cancun, Mexico. It is very helpful for my first trip to Cancun. I will use your service later for future trips. Please send me discount packages for flights and hotels annually for my reviews.

BookIt is my favorite travel site. This is my third trip booked using BookIt.com, including Mexico and the Bahamas. We haven't had any issues yet. Love the great deals and ease of booking. I also really enjoy the additional add ons offered, highly recommend reserving a shuttle when booking.

My fiance and I were very excited to finally book our honeymoon. We found the resort online and decided to book it. Once we hit submit, we received an error and had to call customer service to book the hotel portion. The experience was horrible! I was told that the rates were different then when I had tried to book only a few minutes earlier. The gentlemen that I spoke with was not helpful and said I need to pay more money to finish my package. I asked to speak to a supervisor. I was then on hold for an hour while waiting.

I booked a vacation which is actually my honeymoon to St. Martin in Sept. two weeks ago. I called last week because my hotel stay still has no confirmation # to which I was told, "It should have been confirmed within 24 hrs of booking," and that it will be fixed by the next day. Fast forward 2 weeks later, I still have no confirmation # on my hotel booking information. I find this very frustrating and nerve-wracking as I don't feel secure that my hotel is booked completely and it's for my honeymoon, and it's paid for already! So as this being my 1st booking and interaction last week with Customer Service, I am truly hoping this issue gets resolved and things smooth out, or I will not be using BookIt.com in the future.

Really sucks, a flight with a 10+ hour wait for connecting flights from Huston to Cancun with a 2 year old, and now they want to charge me 200 dollars to change flights. Have you people no consideration? Never again.

I would like to say that this only took minutes and one of the best deals out of all other booking sites I have searched on. I recommend everyone use BookIt.com. I'm quite pleased and I'm glad for the filters and they will have plenty of options for you. Use it today!

It's easy to book your trip. I used other sites to find out trips but kept coming back to BookIt.com. Loved the all-inclusive deals along with the options to add a flight. Loved all the photos and customer reviews. Also like the videos showing the resorts. Will def book another trip through BookIt.com.

Easy to book with and awesome prices. We haven't traveled yet but are really looking to our trip we booked with Bookit.com! If it all goes well we will be using them as our go to for booking our next vacation and short weekend trips!

We just booked our 4th all-inclusive trip through BookIt. I recommend this site to all my friends. They have the best prices and the pay delay is a great option for paying off your trip! We've looked at other sites and they don't compare.

After giving the wrong numbers on the back of my card while booking, the staff at BookIt helped smooth things out and helped make sure we sorted it all out. I have used BookIt for many trips with success and do recommend the site to others to use in their travels.

Had to make change to my reservation. Jennifer was very well informed and did all she could to make this an easy change. Love BookIt and will use this company for all of my trips. Best prices at the best resorts.

We booked (1/18/17) travel to Mexico and two days before arriving at the resort, we were notified about our reservation being canceled (2/14/17) because they are overbooked. Hopefully won't miss my friend's wedding. Poorly handled so far. Leaving soon and hopefully not sleeping on the beach with the bugs.

I was very satisfied with the booking experience as I always have been with BookIt.com for many years. I have used your site for booking my vacations for a number of years now and it has always been a great experience.

This was very easy, site is very user friendly. My booking was done fast, found exactly what I was looking for, for a very good price. I would definitely use this site over and over, as every experience has been pleasant.

I had such a seamless experience with BOOKIT.com, would use them again in a heartbeat. We had such a knowledgeable rep on the phone (his name was Joshua). He gave us his link and recommendations and the entire process was awesome.

I tried booking a birthday trip to Cancun. After endless hours of research on multiple sites, I had finally found everything I wanted on BookIt.com so I booked the trip. Then instead of receiving a confirmation email I received a message saying my flights had been booked but there was a problem with the hotel portion of my reservation. So I called the number provided and found out my credit card company had denied the transaction fearing it was fraudulent. The c.c. company was actually contacting me while I was on the phone with BookIt. Anyway, so I asked the rep if they could take another card for the hotel portion and I was told I wouldn't be getting the package deal at that point since I wasn't booking with airfare and the hotel alone was $500 more than my original package deal. I was devastated so I asked her to cancel my whole reservation.

Thank you for making our pre-vacation nice and easy.

They don't price match for packages so please stay away from them. Expedia is your go to website. I bought a package for 2506.06 and found a cheaper one on Expedia for 400 dollars less the next morning and they refused to price match and told me I wouldn't get a refund 'til 7-10 business days. Never booking anything with them.

Spoke with Jody, from the first second I felt comfortable and valued. Extremely helpful and detailed when explaining all the particulars of the trip including flight and hotel policies. I would definitely recommend using BookIt whenever possible! Not to mention the payment plan option made booking this trip a no brainer!

Before this experience, I had not used BookIt.com. I came across the website and saw some great deals when searching for options in Puerto Vallarta. The process was easy, smooth, and we saved a lot! At first I thought, this is too good to be true. I will definitely use BookIt.com again!

This is our 3rd year using Bookit.com. We have used other sites in the past and only a few were above par. Several times (with other sites) we have gotten to the resorts and they have had no record of our reservations or we had to pay again because the booking site had not forwarded the payments. With Bookit.com, my reservations are always correct and this gives me a stress-free holiday. Bookit.com has become my go-to for most of my vacation needs.

Great customer service - the rep was patient and spent over one hour with me narrowing down all my choices for Cabo. He explained in great detail all the ratings, offerings and feedback for each choice - with solid reviews and data. I left the call extremely pleased with my decision - I will absolutely use BookIt for all future travel plans.

I signed up to become a member and automatically saved $400 on my all inclusive hotel! Thanks for making it easy! We cannot wait for our amazing trip that we got for a great deal! Concerned that the confirmation email does not say hotel is confirmed but hopefully it will all work out.

I found the cheapest price in internet for my travel package on this website! The booking was a pleasure. Fast and easy. Did not have to search any additional information. All info was on BookIt.com website. Thanks for a good service!

Simon was very helpful in booking my trip. Excellent Customer Service. She gave us the best deal and was very professional. I would highly recommend BookIt on her behalf. Thank you Simon. I had already recommended her to a friend of mine who is gonna book the same trip.

I am a 77 yr old traveler, have done a lot. Booking this all inclusive trip to Aruba with flights was "easy-peasy", and the price was certainly right. Am looking forward to the trip itself being beautiful and relaxing. Flight times could have been better, there was a choice of two. The airline offers different times at the same price.

Allison our customer service rep was very patient and helpful in booking a large party quickly and getting everything correct the 1st time. She was helpful in configuring everyone to get the best price for our vacation. Thank you Bookit.

Thank you Joshuha for being the best customer service agent. He REALLY cared to answer all my questions and was very patient with making my booking process swift and easy. I would highly recommend Bookit.com for their great affordable offers and good customer service.

I never made any contact with BookIt.com before. I got an offer online and I gave it a try, why not? Thanks that I did it. Douglas helped me with my reservation. He was great, very helpful and very patient with all my questions. I'm very satisfied with BookIt.com!!!

Booking was great. I cannot wait until my trip plus they give you options to have a payment plan set up to pay. I love it, very convenient to your daily lifestyle and bills. We're going to Cancun Mexico in may and will be my first time. It's for my birthday.

It was easy to check out all of the resorts in our price range by setting the parameters in the left column. All of the options for each resort were clearly laid out. Once we decided, we called to actually book it and received help from a very professional, friendly operator. She walked us through the entire process, including any extra fees or excursions we may want, and let us know about the small print clearly. Can't wait to leave!!

Haven't traveled yet, but the pricing was far less than any other site when I booked my vacation; kudos for that! Plus, it was a painless process which is always a bonus. However, I wish there were more airport transfer options than were available; I wanted a private transfer and that was not an option.

Excellent service and pricing. Very easy booking site took under 15 minutes. I am going to tell all my friends about it. I received a coupon and actually got to use it. Thanks!!! I plan to use the site again in the future.

BookIt doesn't offer a free cancellation for the same property as Expedia, for example, which is unfair for the consumer. If Expedia and others (the property) can offer a free cancellation, why doesn't BookIt? Besides the unfair cancellation, the process was ok.

Excellent customer service! Jared was a Delight to have helping Me! He was giving me support and advice and Helped make my first time arrangements to fly and was also very Quick to find, what I feel, a very fair price for air and lodgings! Thank you BookIt.com for making this experience A lot easier!

I wasn't notified that they needed a new card on file and the agent said they emailed me and they never did. Now I had to pay an extra $ 600 to rebook and the only notification I got was after they cancelled my reservation. Completely upset how this was handled.

I accidentally submitted the wrong dates for my vacation and I quickly called to correct them. The process was easy and the operator was understanding and corrected the mistake quickly. I will definitely continue to book my vacations through Bookit.com.

Booking our trip was easy-peasy! There were several hotel options and many were in our budget. A friend clued to me in to BookIt.com, and I will happily do the same for my friends too. Hopefully our trip will be just as easy and successful. Thanks!

Just booked a trip to Dominican Republic. The booking process was very easy. Can't wait to celebrate our 25th anniversary in May. I hope the vacation is as great as the booking process. I am very hopeful that our review of the vacation will also be 5 star.

I liked the search results and the website seemed pretty easy to use until you actually want to book. It kept denying our flight option even though it allowed friends to book the exact same flight. We were all trying to book the same trip but it only let 2 out of the 3 of us to book. We had to eventually call and spend over 30 minutes on the phone to book the same exact trip that we had tried to do online. Very frustrating and a waste of time. It needs to be more user friendly when booking online.

Spoke with Jeremy **, who was extremely helpful, and made the process easy. He waited patiently while I contacted my credit card company to assure them that it was a valid purchase. Also, this was my first time using BookIt, and also my first time making reservations to visit an all inclusive resort, and Jeremy gave me some valuable tips.

This is the first time I have made travel arrangements with BookIt.com and I was very impressed with the service and assistance I received. All my questions were answered and I felt very comfortable with my booking. I would certainly use their services again.

I have been checking booking sites for at least three months to try and get a decent price. BookIt.com came thru. I have not used this site before, but from now on I will book thru this site to get kind of vacation resort I look for.

I truly enjoyed looking at all the places you had to offer and the price range. I'm taking my BFF Sister who is turning 60 July 3rd. We travel together all the time whenever my husband doesn't want to go and we both love to go somewhere to have fun but also to relax. This was so important to me because she is such a great person and just lost her dad a few days ago so I know this birthday is going to be hard on her. But it is a milestone and I want her feel the sun and the love. Your great prices will help me do just that. Oh and let me not forget not all sites allow you to pay it off over time. Awesome.

Easy to use website, but when the confirm came in, there's no mention of the property's name... only a link to it. A bit scary for me, and first-time user to this site. The price was outstanding, so I took a shot. Praying all goes just as described, including the flights, the food, the resort.

After booking my trip my wife and I noticed that we choose the wrong room. We think the right room was check but the other room showed up. We called your support and they said it was going to cost $375 more. I mentioned there was a discount code and they could not apply it.

How do we get Etickets? Did not get confirmation number on booked flight. Did get one for car rental and hotel. Also did not know there would be additional charges to have a couple sit together on the plane. Should we check our luggage in early or will there be additional charges at the airport to check in luggage and to print our ticket?

I had the pleasure of being helped by Drew and was great! Made my booking so fast and easy! This is not my first time booking with bookit but my first time booking with a BookIt agent and I must say it will not be the last!

BookIt has been very accommodating and helpful with reservation changes! I have not gone on my vacation yet so that review is still to come! But so far it's been great service and a really good price! Can't wait for my trip. :)

I was very disappointed of the $50 charge to cancel the original booking when all I had to pay to secure the booking was $1. It's not like I didn't re-book the trip. It's just that the rate was much cheaper once I signed into my BookIt account. I feel the representative should have waived that fee for me since I'm a previous customer and have brought several of my family members into BookIt as well. I planned a girls trip to Punta Cana for 4 rooms even upgraded to Diamond club but charged $50 to cancel one and re-book the other within a hour's time.

It was a pleasure to have Drew help me with booking my vacation. He was very helpful and explained everything. He explained how the airlines do their booking and helped me look for the flights that my husband and wanted. Thank you.

I love BookIt. I book most of my vacations with them. It's helps pay for what you want and you don't have to worry about the full amount. Customer service is always available to help and always nice when I call. I will continue to use them. My favorite site.

I don't understand why you would charge me to go online and upgrade my previous reservation. I did not cancel but modified the room type. That is not fair. I have used BookIt numerous times and I love them. But the fee are ridiculous especially when you are upgrading and still going on the trip.

Booked my all-inclusive trip for August - prices were the best around and believe me I did my homework. Agent was friendly, helpful and genuine. I was also honored a coupon and upgrade to boot. I will certainly use them in the future. Highly recommend. Only wish they took AMEX. :)

It was extremely easy to use the website. When my sisters booking errored out, she called and was on hold over an hour and then just hung up. The next morning called again, got right thru and was helped and this time all went well. So all in all not a bad experience.

I used Bookit.com for the first time to book an all inclusive on the Hotel Zone in Cancun. I was very pleased with the experience and will recommend Bookit.com to friends. I received a very low rate at the Sandos Resort during a Bookit.com weekend sale for Cancun. When I talked on the phone with the Bookit.com agent, she was showing a slightly higher rate than I was seeing on my computer. She said she finally was able to bring up the rate I was looking at on her computer, so I booked the resort. When the confirmation email came, the rate was the slightly higher one she originally had seen. I called Bookit.com and they quickly corrected the error with a credit to my card.

I recently booked a hotel with PayDelay and a few hours later realized I booked it for the wrong week and needed the week before. BookIt.com would not work with me and charged me cancellation fees and an additional charge. If I had booked directly through the resort I could have changed for free. Also when I called I was quoted $212 for them to change the dates and if I did it online it was $83. That's a huge difference and doesn't seem right.

Two separate gentlemen were so patient and helpful the past two days with first helping me choose between two resorts, and then making the initial reservation. Today, I needed to change the dates. Yes, there was a $25 per person charge. This charge is minimal compared to money we could have lost. Everything was explained and taken care of very quickly. Good price and great customer service. I will definitely be using them again.

After looking for the best deals for a specific hotel room on different sites I decided to go with BookIt.com because they gave me the best value for my money although they could not give me the room I wanted with ocean front and jacuzzi because apparently it was not available according to the agents I spoke with (yes they were a few on different calls). The issue came about when I called the hotel directly and asked if they had that room available. They said yes because there was a cancellation and they had one Colonial Club Ocean front suite with outside Jacuzzi for the dates I wanted. I asked about the upgrade and they said the BookIt would have to contact them directly in order to make the upgrade available to me through BookIt since I made my reservation through them. When I called BookIt.com I found nothing but walls of negativity and many "it is not possible".

The process of booking the trip and airfare was very easy. I was able to find exactly what I wanted for the price that was right. Except when I had a couple of issues with what I booked and when I wanted to change things that I could only change by calling the company which I had to do twice, I was on hold for over 30 minutes for both. It was quite an inconvenience. I would be much happy if they offered a callback service. Other than that, I had no complaints.

The simple and easy process helped me remove all stress and remain excited about planning a trip. In less than 1 hour I had viewed several hotels and received the best prices. The itinerary didn't show transport from the airport to the hotel, which bothers me but 9/10.

Again, seriously? As I understand it, they charged me $4K for a reservation they never made and stated I can't get a refund? I checked on BBB and found this business is not accredited. I am kicking myself; as the trips are widely noted on TripAdvisor, I thought the organization was legit.

The guy we dealt with was so nice & helpful wish I could remember his name. He made it so easy to book our all inclusive. He didn't rush us & answered all our questions. The prices are awesome for a great getaway. I will definitely book through here again.

Great deals - BookIt has the best hotel prices. It's very clear and easy to use. They offer hotel credits for every purchase made. I would highly recommend BookIt and am definitely using it again. Oh! And let's not forget their member discounts. ;)

Was directed to Doug who handled my phone call with the utmost professionalism. Very helpful and knowledgeable about what I was looking for and took care of all the details I needed for booking our trip. He was very well spoken and attentive to details. Appreciate his help!

I told all my friends to book at BookIt.com. I made my booking first then my friend called to book hers. She ended up getting $100 cheaper than what I paid online. I called to get a price adjustment or price match what she got and they would not honor that price. Frustrating as a customer that refers people to them!

After being on hold for several minutes and not being giving a full understanding I am switched to another unit in which there I'm placed on hold for several minutes and still not satisfied. Had I been told certain information thru the 1st operator I would not wasted my time on hold for the second operator. I wanted a modification not a rocket built.

Book it was great. I was having issues online booking my rate. The person who helped me adjust the rate that was online was awesome! I called And they were so easy to speak with and get my reservation confirmed. I recommend using BookIt to anyone.

Jasmine was so helpful and pleasant to talk to. There were 3 of us booking at the same time and she took very good care of us all. She answered all of our questions and assured us that we were booking to the correct airport because the website would have booked us to an airport 3 hours away from the resort. We are very excited about our vacation!

BookIt.com had the resort we wanted to stay at with the best prices compared to Travelocity.com, Orbitz.com & Kayak.com. Last year we booked a vacation through Travelocity.com but they did not have the resort we wanted to stay at. Happy with the experience.

I really don't know if any one could be more helpful than the BookIt operator Drew. I am getting along in years and not very good with the computer but Drew was extremely patient in helping me fix the errors. Thank Drew. It has gave me confidence to do my own booking knowing if I make a mistake BookIt will be there to help!!!

Shameka was a great help in booking my trip over the phone. This is the 5th trip I have booked with BookIt.com and I've never had any issues! This is my first time booking flight with my hotel and I was able to save so much money!

I called to ask a question about a current booking and the representative was very helpful and made great suggestions. I was able to update my booking and save money. The woman was very pleasant and was easy to work with.

I have used other vacation websites to book for the last few years. I am so happy that I used BookIt this year. I got a better deal and saved over $300 dollars from what other websites were offerings. I am relieved that I no longer have to look and compare prices. I was able to book everything from my flight, hotel, and my transfer all in one spot and it was effortless!

Had to talk to credit card co, airline co, your customer services at least three times and still not sure if hotel reservation is confirmed. Have no confirmation # for hotel booking, just booking #** and hope this all I will need to check-in at hotel. Your website did not work well. The only bright spot was customer service, but should not have had to talk to them at all. Not happy with website!

Customer service agent was outstanding. We inquired a few questions about a resort and a certain deal we saw online. She gave us her direct contact info and insured that if the price changes she will honor it. Very great customer service!!

I would not use any other travel service, they assist you over and beyond expectations. I had numerous requests, all completed with the utmost ease. Used BookIt for both our 2016 in Mexico and 2017 vacations to be in Aruba. We shopped around and the pricing and specials at BookIt were superior to other agency quotes.

I called the 800 number because the room I wanted to book wasn't available on the dates I wanted. My representative helped me rearrange dates so that I could reserve the specific room I wanted. She also helped me find a flight that maximized my stay at the resort. She worked an hour and a half to help me book the exact vacation I wanted. I was very happy with my booking experience and can't wait for my vacation.

Poor communication. We were initially booked at Breathless Montego Bay; however, the hotel was not completed in time for our trip. Bookit did not inform us of this update until 2 weeks prior and initially told us we would be transferred to Secrets St. James. Then a week before we are supposed to leave they tell us that there is actually no room at Secrets and we will need to be moved again. The lack of transparency was extremely frustrating.

Overall booking was good. I used the internet to find exactly what I wanted and then spoke with a warm body to finalize the trip. Had trouble with the internet portion as I would get one price; stop and speak with my wife to discuss details, and then look it up again and get different price or if not the flights were changed. I found the process frustrating as compared to Orbitz or Cheap Carribean; however the prices were better so it was worth the extra effort.

Booking online. I tried to check out on site, sadly, what I thought was only going to take a few minutes, took over an hour... error after error on the site then I called customer service and the pricing didn't match. Just way too much time to book a vacation.

Price changing in 5 seconds after selected. Was booking on the Internet. Selected flights and the hotel received amount owed. Hit continue to book flight and hotel. Told me there had been a change in flight and price. Try to change my flight times to much worse times or charge me over $200 for the same flights I just selected. Got frustrated and called customer support. He was able to book my original flights and hotel for a price that was the same as the one I had originally on the Internet customer service on the phone was great. But also didn't accept American Express. So had to find a different credit card to pay for. All in all a good deal and experience. But frustrating that I had to call customer service to get the original deal I had five seconds before but the man on the phone was easy and helpful.

I worked with Miquel... and he was excellent!! He went way above and beyond the call of duty to help me get the trip I desired!! I can't be any happier after working with him for three days! Yes, three days... he stayed in touch, stayed on the phone, and worked with the airlines and myself until everything was secure and finalized! I am a happy customer because of Miquel!!

I called customer service with a question about the resort and question was answered politely but she wanted to assist with my booking, so I stayed on the phone for 1 hour and she did something wrong and I ended up booking myself online. Train your staff better with the IT because she kept saying something was wrong with the credit card we were trying to use, this card is the same one I used to finish booking my trip. Waste of my time to stay on the phone with this nice woman.

The website was easy & user friendly. We booked hotel, air, and transportation round trip from Liberia airport. Very pleased with package pricing as well. I hope our travel experience turns out half as well as the booking experience.

I received excellent and friendly service from the representative who booked my trip over the phone. She provided outstanding assistance with flights and hotels so that I ended up with a better deal than I had previously found online. Very professional and courteous!

I made a reservation online and when I got to the payment page it asked me to sign in if I was a member (which I was) to receive additional discounts. I followed the links and was returned to the payment page but did not see any discounts. Assuming there were none for this hotel I finalized the booking. Moments later I went back to the website to check on some hotel information and saw that the member was now showing up for $26 less per night. I called customer service (a 30+ minute wait) and spoke to someone who I had a very difficult time understanding and kept having to ask her to repeat what she said. I was told they could do a one time courtesy cancellation of the reservation and that I could then make a new reservation at the member price.

The website is so user-friendly. It took me no time at all to book. Plus, this site was cheaper. I will definitely use this site again to book additional trips from here on out. Thank you for making this so easy to do. I have never used this site and glad someone recommended it.

Easy to use website and easy payment plan. The website also offers lots of reviews for properties and pictures for you to determine the best option. I was not aware of this site before and I think I will continue to use moving forward.

ARE You kidding me? $25 to change one letter in a misspelled Name!!! After spending $3500 on a trip with you people??? ** Other than that I guess it was an OK experience and I would have been just fine and probably given a fairly nice Review of the process!!!

So far they have been very easy to work with. I received my documents and confirmation within 24 hours and am ready to go on my trip. Hopefully it will be just as smooth. Can't wait to go and find out.

Going with a group of family. Was hard to book. Would have been easier if we could have booked at once all together. The customer assistance department was great with helping us figure out what to do. Very friendly and eager to help my family. Prices increased on us and wasn't happy about that.

This is the first time using BookIt for an upcoming trip to Cancun. I'm in awe as to how easy this was. I will report back after my trip for a more in depth review once my trip is over. We're not leaving until April 22, 2017. Oh and did I say how very excited we are to leave the cold and snow in Cleveland.

I'd like to thank Google for popping this site up when I searched for the resort. I checked prices at both the resort site and Expedia. The overall total package saved us about $2,000 by booking it through BookIt. And, it was super easy to use.

Super easy to book with. BookIt also allows you to book eligible trips for $10 down and pay for the rest of your trip over time which is really great for the budget conscious. You can also get additional discounts for booking on their mobile site and use coupon codes to further reduce the price of your trip. Overall a good experience.

This is the first time I have used "BookIt" and I was provided with the best pricing, excellent customer service by Sheila, payment options, and I would definitely recommend this site to my friends and use it again in the future.

Our experience with BookIt was great. Thanks to David's helpful and happy assistance. He answered our questions and dealt with things well. Our family is looking forward to our first international family vacation now with more confidence and excitement. Many thanks.

This is the fourth trip I have used BookIt for, and I will definitely use it again! I have recommended it to several friends as well! It's the greatest website for booking a vacation!!! I will never book another vacation without using BookIt!! Please continue with your great service!

Booking with BookIt.com has always been very easy and straightforward. I've used them a couple of times now and they never fail to provide excellent service. They also have great rates and amazing deals. I will definitely use them again in the future.

The tour company you used for Chichen Itza which we booked with you did a good job except for the drive through only of Valladolid. This was a waste of time just to drive through. The trip was 13 hours when we could have stayed on the big road back and not drive through Valladolid if you are not going to do anything there. They mentioned drive through four towns but only went to the one. All four probably would have been more of a waste. Could have used head sets for tour of Chichen Itza. The BD travel people were good to and from airport.

Best price package deal for our vacation! Can't wait until March!! Easy process for booking our vacation through selecting hotel rooms and packages with the hotel and listing all it includes as well as selecting our seats in our flight to and from the DR.

A friend and I booked a room at a hotel with BookIt.com for three nights in Dubai. We paid more for the opportunity to change or cancel our reservation if the need arose. BookIt.com DID NOT PROVIDE THE BREAKDOWN PER DAY, so we logically assumed the provided total sum was evenly distributed per night. Our agenda had changed, so the day before we changed the reservation from three nights to one night and was assured that the rates would remain the same. When checking into the hotel we were informed the rate was MORE because every night the rates change. Confused we contacted BookIt.com who informed us that the initial three nights were weighed unevenly and they have NO OBLIGATION to inform their customers of the rates PER NIGHT. They were condescending in telling us our "assumption" that the total rate provided (WHICH IS THE ONLY RATE THEY PROVIDE) divided into three was our stupidity.

The agent I spoke to was very helpful and took his time to help us book our vacation. I was very impressed with the customer service. I am hoping the vacation goes as well as the booking did. The time on the phone with BookIt was short and our needs were met.

You charged me $25 to give you more money? I added my oldest son to our hotel reservation which means more money for the resort and BookIt charged me $25...doesn't make sense to me. Not happy. This is the second time we've used BookIt and we had to pay more?

Very helpful and easy to use. The deals BookIt offer are priced well and have most destinations imaginable. PayDelay is a great option too, making payments on my vacation was a huge help. Now I can enjoy a vacation with my girlfriend in beautiful Cabo San Lucas!!! Thanks.

It was very easy to book our vacation through BookIt.com! Your website is great vs. others because we were able to pick flights first and then the cost estimate was very accurate at the end for booking! We are excited to visit Mexico to enjoy some warm weather!

I booked online. Very easy to book a vacation and I liked the payment options Bookit offers. I would recommended to my friends. I have used this site before when I booked another trip and was very satisfied and had no issues. I will use Bookit again for future trips.

As always it's a pleasure to use your services. I was able to book yet another trip to my favorite place, trip #13 to Jamaica with the help of your customer service rep name Barrett. I know I can always count on you guys. Thank you BookIt.

We booked our hotel to Aruba with Genevieve who was extremely helpful and knowledgeable. It was a pleasure working with her and look forward to working with in the future. She made sure we got a great deal and returned our calls quickly! You have a gem in Genevieve.

When I forgot to book my add on activities to my trip in August the customer service rep was more than helpful working through this process with me! Now my whole trip is fully booked and I couldn't be happier!

Sydney was amazing! I booked a flight for 4 hr and when I was checking out it turned into 14 hr. Sydney set me up with a 2 hr DIRECT Flight for the same price! Sydney is the only reason I spent $3,000 through your company. Employee of the year NO DOUBT!!

We have always had a great experience booking through this site! We have used BOOKIT.com at least once a year for the past 5 years! Great deals! Reviews for Resorts, excursions are usually right on target. Listen to what others are telling you, you'll be pleased!

BookIt makes trip planning extremely easy. From start to finish the process is very simple. If there are any questions you need answered their call center is more than accommodating. Also, they have very good deals that make booking a vacation that much better.

Biggest complaint: I made a mistake on the last page of the booking. Tried to correct but wasn't able so I had to hit the back key. Asked me to resubmit/refresh. Not only did it take me all the way back to the beginning of the booking process the price went from $185 PERSON TO $402. Tried several times to get back to original price with not luck. Had to wait a day and use a different computer.

Booking the trip was easier than any site I have used before. I hope everything with this trip goes as planned. This is the first time using BookIt for me and it seemed to go smoothly and it was easy to choose the options and click next.

The online searching and booking process is fast. The staff is great, with knowledge, patience, and very helpful in his advice. The responses to my questions were quick and on the first call. I definitely want to recommend this service to all my friends and family.

The booking agent was awesome. Kind, courteous, patient and knowledgeable. It went one, two, three. He shared everything you would want to know. Trip cancellation insurance, rooms, and upgrades as well as activities and special dining. We are really looking forward to go. Thank You BookIt.

Thanks Bookit for making it easy to book our vacation. We have been searching many site to get help and better price but we got a better rate for our hotel on Bookit than other sites. We love that we got someone live to help us search for our vacation package. Our sales representative was knowledgeable professional and courteous.

Quick and easy. Found property and booked at a fair price. Went to other sites, but they had a lot of runaround. Upfront with the prices and guaranteed the property on the desired dates. Great site. Very easy to use engine.

Outstanding resources and prices. Site easy to navigate and helpful. I would highly recommend to all. The hotel room and airfare very adjustable. This is third time booking with BookIt and prices are lower than most. They stand by the reservation and bookings.

The representative was very helpful and efficient. He answered all my questions. He helped me make a decision on how to choose between the two resorts I was considering. His guidance and reassurance was much appreciated. I would not hesitate to recommend "BookIt" to my friends.

Booking my trip on bookit.com was incredibly fast and easy. I enjoyed comparing trips side by side while filtering out my preferred amenities. I will make sure to follow-up after my trip and plan to use this site again. Thanks for making it so simple, Bookit.com!

I booked a trip to Punta Cana online. My mistake was the resort was not in Punta Cana. If not for the helpful staff I would have traveled 2 more hours by taxi to my destination. The staff sent me an email to make sure I was aware of this -- thank goodness! Then they stayed on the phone with me and helped me book another wonderful resort for the same price! I can't thank you enough! So kind, knowledgeable, and helpful and there wasn't a charge for all their help! Thank you again. I will book with you again!

Very easy experience and the lowest prices after searching for several weeks to book our honeymoon. Highly recommend if you're looking for a great deal! Everything is detailed, pictures and TripAdvisor ratings directly on the site, can't be much simpler.

It started out as a wonderful idea, to book a Honeymoon to Jamaica after marrying the woman of my dreams; but because of a passport issue, I ended up missing the whole trip. It wasn't until I spoke with Ms. Vanessa from corporate that I was able to re-book the honeymoon... She was so special and sensitive in how she took care of my situation. I'll never forget her kindness... Thank you Vanessa.

I've just booked a holiday over the phone with Josh and I've had a nice experience. Very professional and helpful, he offered me all the information I needed. To use this site for booking a vacation is very easy, they have great prices for luxury vacations when you include your flight in your package too, which is really worth it. Also the pay delay option is so good. Overall a great experience with BookIt.

Best prices!!! And the payment plan was a great way to get our vacation paid for, and the choices from the hotels to choose from was far more than I would have that many nice choices. Compared with other sites - your site was very much more reasonable.

My total cost for the package supposed to be $4905.90. On the booking confirmation the cost is $4930.90. Nobody could explained to me why is the $25.00 extra. Also, I’m not able to open the transportation voucher on my booking confirmation.

Booking my trip was made very easy and effortless. I feel like I got the best price possible through BookIt.com. The staff was also very friendly and helpful they answered my questions very quickly and ensured that I was satisfied with my results.

The salesman I spoke to was very kind and helpful. He looked around for the best price for us and at the end we were very happy with the price we ended up paying. Very laid back and easy going made me feel very comfortable. We will definitely be using bookit.com to book another trip!

They had the best prices. This is the first time I did not use a travel agent so I am hoping for a smooth trip. If all goes well I will definitely be telling friends to use Book It for their upcoming trips.

I just booked my trip and was happy with how easy and fast it was to book. I can't give a full review until I actually travel and see if I have to use them for customer service, but so far I couldn't be happier.

Our first experience booking with Bookit.com and it was great. Not only was the website very user friendly and easy to get estimates and options for just about any vacation you would want to take, but the deals they offer are amazing! We never would have been able to afford the trip we booked if doing it individually instead of a package deal through Bookit.com. We called to book since as first time bookers we had questions and wanted to make sure we got the best deal, and our representative was awesome. He was very patient, explained everything, and went out of his way to ensure we got the best deal and were happy with what we booked. We will be using them again for future vacations for SURE!

I will never use BookIt to book another trip for the rest of my life. I booked a trip on 12/15 and also purchased the most expensive "cancel for any reason" insurance policy. I was told by your rep I could cancel this insurance ANYTIME before my trip and receive a refund. I cancelled on 12/29 and my claim was just denied by AIG. Talk about deceptive business practices, fraud, and terrible customer service. I am reaching out the BBB, Dept of Consumer Affairs, as well as every social media outlet to help me get this issue resolved ASAP!!!!

Jamaica trip 2017 - It was a pleasure speaking to your representative this evening. My girlfriends and I booked a trip with Bookit.com. We unfortunately booked the wrong hotel, not knowing that it was a family all inclusive and thinking it was adult only. I called back to request a hotel change and the Rep that helped us was very friendly and helpful. We are so excited to be able to enjoy and not worry. Knowing Bookit.com has taken care of our plans, so that we can enjoy our vacation now! Thank you!!!

Amazing support. He even did a conference call so we could make sure our party of four was booked together. We only book through BookIt.com for our Mexico vacations. Thanks Jerome, we will be calling again when we book our Jamaica trip for sure!

Yes! I would recommend Bookit!! We've used Bookit before, saved money and was easy to book. Had no problems in the past, hope this trip goes as smoothly! The resort looks amazing. I'm sure we will have a great time. So excited for July to get her!

This is my 3rd trip booked on BookIt and the process is always easy and pricing reasonable compared to other booking sites. One thing I like to see improve is payment option. I don't like using PayPal so would be nice to bring back the option to finance and pay later on credit or debit card.

Found same exact trip on Expedia for 380.00 less. Called to talk I someone about price and was hung up on by Donovan, Twice! Was also hung up on by Allison. Tried to cancel on your site, says an error has occurred and won't let me. Probably gonna hold me off for the 24 hours. Called my credit card company, it's all taken care of. You guys suck. Not an honest company.

For over an hour I was on the phone with someone trying to make sure my vacation was all set and just the way we wanted it. Which was a five night stay at the holiday in at Aruba, all inclusive package. I was assured multiple times that's what I was booked for. Two weeks later we come to check in and they say there was no all inclusive package booked for me. All I got from a BookIt rep on the phone was a pathetic "I'm sorry". After a 9 and a half hour day of travel coming to my resort and adding an extra 890$ on top of my 2,000+ dollar trip was the icing on the cake thanks to BookIt! I will never use this site again nor recommend it.

Wanted to add trip insurance and make sure my cc was updated. Had to call somewhere else but went to another company. Call was okay not friendly, but professional. Would have preferred a happier and friendly voice from the person on the other end of the phone.

Had to change the dates on my reservation and was really worried it was going to be an issue. Other than the fact that I have to wait on the refund from my airline tickets the process was stress free. The young lady was a great help and my reservation was changed successfully.

I had my package all ready and when I submitted it kicked me back. I had to deselect my flight, which then had increased by approx $30 pp. I had to remain on the flight due to booking with another couple.

I booked a special trip for my birthday milestone back in September through BookIt.com for Breathless hotel in Jamaica. I have friends/family joining me for my birthday celebration. They are currently booked with Secrets. Now that Breathless won't be opening until March, I'm out of a place to stay. I reached out to BookIt.com after they left me a message regarding the hotel delay.

Cabo Summer Vacation - I do not remember the lady's name who helped me book my summer vacation. She was very helpful in answering all my questions and concerns I had for booking rooms for family vacation. Will definitely book again through this website.

I will never book a vacation with you again. Has been almost a week since I booked and everything has been screwed up. I did online spent all day doing and both times told me there was no flights after I booked hotel. Spent 1 plus hours trying to explain to a rep only to find out nothing was done correctly. I have three charges totally over 6000.00 on my credit card. I have called three times to ask to speak to a manager. I need someone to call me.

Initially I was excited to book an all inclusive hotel and flight package and I got a good deal. To my surprise only my flight had been confirmed, but not my hotel. After calling and holding for 10+ minutes a nice woman was able to book my hotel, but she explained the package deal and discounts was not available anymore because it is a live site. I went ahead and booked anyway. As I'm making my airport transportation arrangements I find out the hotel is almost 4 hours away from the airport when there's another airport 20 minutes away. I called to modify my flight again. After waiting I get hung up on.

Had to change resorts due to booking issues with other friends joining in on vacation and BookIt representative made it happen with no problems!!! We would book again with BookIt in the future as long as our vacation turns out awesome!!!