BookIt.com Reviews

Booking my trips with Jeanine - She’s awesome and gives great Tips and ideas on where to go and what to do. Easy breezy booking. Love it I will have her book all of my trips. Was doing my sister birthday bash and everyone is happy with her.

Booking with your agent was so smooth. A wonderful experience and will use your agency again! Everything from start to finish went perfect. The resort was fantastic, clean, and will visit Los Cabos again. Thank you very much. I will tell friends and family to use your agency.

I booked my trip through BookIt this weekend. The service was fast and friendly. I have booked with them before and I have never been disappointed with the service or the trip! This is definitely a win-win! I can't wait for my trip!

I spoke with Shanelle, she was very courteous and professional. I highly recommend her!! Left her a message to call me back and in less than 15 minutes she returned my call. She listened on my requests and it was accomplished!

Accurate and non-changing pricing, which is not always the case with other travel sites... I was able to configure my vacation easily and without unnecessary inquiries. Payment was quick and straight-forward... I would recommend the site to family and friends.

I am not able to upgrade my airline tickets through United because of a restriction on our tickets, per United. United advised us that we would need to contact Bookit directly. I called the Bookit Customer Service line and I spoke with a gal that was not happy to speak with me. I asked her about upgrading my seats and she told me I needed to contact United, which I had did previously and then I told her about the restriction. She put me on hold for 2 or 3 mins... then came back and said she wasn’t able to help and that I needed to contact United again or go on the website.

I love that there is an option to do pay delay. After I booked my trip I wasn't given a confirmation number. I thought my reservations didn't go through. Later checked my email and there was my reservation. I'm excited to go on my solo vacation at the new Reef 28, an all adult place.

BookIt Agent helped me with the Itinerary to plan my vacations in a Professional way. I am pleased with the results. The price for the 7 days vacations to Cancun was a very good price, including airfare from the US.

Expedia didn't then even have where we wanted to stay as an option of any availability yet BookIt.com did so we booked right away. Thanks. Was real easy. Only charge in is the extra person charge for hotel when pay for 4 to begin with but that’s not BookIt.com issue.

Customer service spelled my second traveler name wrong, I called back. Customer service stated that it’s nothing they can do... It’s not my fault. I’m unable to waste that kind of money on a typo error... Can someone please assist.

Site was easy to use. Will provide additional feedback once trip is completed. I am relying on BookIt review and customer feedback based on the property. Hope all is what was communicated. We look forward to future bookings if all works out.

Great price... Easy site to navigate... A very smooth booking! I would recommend this as the only way to plan a great trip! It took all the hassle out of online booking. Shop around with other companies and you will end up here!

I contacted BookIt customer service a few times, both online and over the phone. Every time I talked to very nice people who were very patient with me, since it was my first time booking with BookIt and first time traveling to Mexico. They answered all my questions quickly and accurately! I appreciate them making my trip happen!

First time using this site and was amazed at how easy and useful it is. Its search came up with a lot of good offers for my family. Even when I called the customer service number because I had some doubts and questions, the customer service answered my questions in a friendly yet professional manner. Excellent first experience!

Have used BookIt.com many times and have never had a bad experience... Always accurate with descriptions and flight details, and keep me informed on any changes that happen. Have tried other travel sites, but Bookit.com is the best. Thanks Bookit.com.

Booked a last minute trip to Omaha for CWS. Got the flight and hotel I wanted all after midnight! Could not ask for better service! Talked to representative and they were happy to help me to get to the game! Thank you!

Let me preface by saying that I have never in my life wrote a review of any company or restaurant unless it was positive. I believe if you have nothing nice to say, don't say anything. However, in this case, the circumstance is very different. I will be all over social media, Facebook, Yelp, Instagram, you name it... describing my experience from yesterday.

It was a very nice experience and the services center help me with my vacation package. I have put an error on my husband name by one letter and I called the services center and I got a friendly person that help me with my request.

Everything would've been wonderful but when I landed in LA I had no clue who my rental car was through and getting that info was difficult. My flight was a 12 hour nightmare, the last thing I needed was this aggravation. I loved the service until I didn't.

The person that made my reservation, Romero was very nice and patient. The second and third, a woman and a man were not kind, I do not knew their names. The fourth an email that I received giving me all the info I needed was great.

This is the second vacation that my husband and I have booked thru BookIt. All have been international trips. It has been simple and have had no issues when traveling. We have also booked the transportation that is provided by BookIt! We just booked yesterday and got 2 other friends that we met on our last BookIt trip to use it as well.

As a BookIt Member you'll receive add'l specials and discount offers. We've been watching the San Jose del Cabo hotel specials and finally decided to book our trip because the rates offered were excellent and two free round-trip shuttle airport transportation was included. Would have considered air with this booking but there wasn't an option to upgrade to premium class on the airlines. Not sure if you could call the airline after confirmation of booking. It would be a nice feature to offer seat upgrades when booking hotel and air together. We decided to book our own and use a companion discount and/or miles as we wanted to sit in premium class. Total cost worked about to be the same as we have better seat options. We look forward to upcoming trip and hope our hotel rooms selected will be exactly as described on BookIt site.

Everything was easy and helpful. We have stayed at Playa Los Arcos for many years and always enjoy ourselves. We love Puerto Vallarta. The rooms are always nice, the staff is great, and the beach is excellent. You can't beat the location.

BookIt made it easy to book our honeymoon. Their website was easy to navigate and offered lots of options on rooms to book that many other websites don't. Their customer service is good as well. They were accommodating of our honeymoon plans, adding on a honeymoon package to our room at no extra charge. The following day, I received an email about adding on transportation to and from the airport, which is so important when traveling to a foreign country. We really appreciate their attention to detail, and are so looking forward to our honeymoon coming up this fall!

If you want to book a trip that explains the details of the trip, go to BookIt.com. Nicolas was patient, understanding, and I will always use them going forward, less stress for us. Your rates are amazing. Our agent Nicolas made the process simple and at ease for us, thanks.

I will use this site again for any future bookings. The website is very easy to navigate around. An agent called me right away while I was still online booking my trip and helped me finish with my booking. The agent was very friendly and informative.

Booking with BookIt was very good, the agent was very pleasant and helpful. She also got me a fair price deal. Thank you and will not have a problem booking again with Bookit in the future. Good experience and would recommend you to other friends.

I'm planning a trip to Negril, Jamaica and wanted to be on 7 mile beach. BookIt.com was able to get me an all-inclusive reservation at Grand Pineapple for $78 a night! On the beach side. (Beware the garden side of this hotel is across the road.) Other sites had the rate at $130 or even higher. I highly recommend Bookit.com.

Booking our trip was so easy. We got walked through what the rates included as well as all the specifics of the included credits. We also asked for any recommendations on places to stay and she confirmed we were looking at the better choice. She was very patient and very informative with our purchase and couldn’t have had a better experience. Thank you so much and we appreciate all the help!

Quick and easy search and we found exactly what we wanted! Took very little time to ensure all we needed was included in the package. Easy to navigate. We would recommend if you want to book an economical vacation, or in our case, honeymoon!

Just wanted to say what great service we received today from Cheyenne (not sure of the spelling). She was very helpful in getting our changes made, including a refund of the room charges and airport transfer. It was a pleasure working with her as she was professional, courteous and thorough. This level of customer service is very much appreciated!

Her name was Beth and I would like to say how pleasant, helpful and patient she was with me, and so courteous! Beth was with me over an hour and remained pleasant. This took well over an hour and she frequently got back to me and stayed connected! Thank you for a very pleasant experience.

She was so patient with my emails back and forth with questions. And I had a lot of issues with links not working and she fixed everything for me.This was my first using this site and would totally recommend! BookIt was cheaper rates than others!!

Service was very professional and accurate. I changed my hotel booking to another hotel and BookIt processed it without any problems. The website was easy to understand and the process was seamless. My only advice was that my call got dropped when they tried to transfer me to another department. Other than that great service.

The agent was very kind, patient, and helpful. She helped us find a deal that was just right. She was willing to search and research until we finally decided on a resort. So grateful! I'd definitely recommend BookIt because of her!

I was told I could book roundtrip airport transportation for a single passenger separately with the activity department but was then denied and told to find my own transportation through other companies. I will think twice before I use BookIt again.

Received email ad with discount code, and you suckered me good. After hitting back button 2x and not seeing promo code or airport shuttle option, these options weren't on pay screen either. When called to rectify, told too late for coupon code but can pay for shuttle??? Having used you I have learned my lesson, and will be complaining and warning friends and family. Discount code pulled me in, but the scam will keep me away next time. Shameful.

Book the hotel it clearly gave me the option to prepay the hotel fees and taxes. Click on the options was double charge for it again at the hotel. Call them and they gave me the BS that is their charge for the hotel fees, so I told them, "Oh I didn’t know you own a hotel to charge me for that?" After I told them that he said, "Oh give me a sec. Ahh it’s a fee we actually charge not for the hotel just Bookit fees. Don’t book any trips here they are overcharging for extra unknown fees.

We went to Catalonia Riviera Maya all inclusive with BookIt last year (May 2017) and had a wonderful vacation. The trip included air, hotel transportation, excursion to Chichen Itza. The online reservation process was easy. All the vouchers needed were sent in my email. The personnel they used in Mexico were all professional. Anything and everything we needed to travel internationally was clearly communicated. We had such a wonderful time that we booked the same trip/resort thru BookIt again for this Sept. 2019.

Agent Rachkel, was exceptional - she was extremely patient and thoughtful as transaction wouldn't go through due to computer problems at Wells Fargo; she was also clear and made great suggestions. On another note, I noticed price for exact dates, room and flights dropped $130 overnight and I called - found no price matching - even with Bookit's own rates. Disappointed as Expedia does match - and I usually use Expedia, thought I'd try Bookit. Clearly a big distinction in important benefits between the two.

My second time to use BookIt.com and I am going on my 3rd phone call of the day because I am reading reviews over the internet about the package deal I booked for over $4000...to a hotel over 10 years old and it is a time share. Majority of the hotels on this website are timeshares. For sure I am cancelling my entire trip and booking through a legit website. These website and the people working for them are total fakes.

Been booking all my vacations with BookIt for years. Always the best prices by a huge margin. Don't bother with other sites. But a good ol travel agent if you can find one will give good prices. Thank you BookIt.

Found flights and hotel commendations and even taxi to hotel all booked easy breezy. Love the fact it will all be paid for before I even leave the states... I will reevaluate after trip. If all adds up well including flights I will give another raving review...

So easy to book my vacation. Second time using BookIt & no complaints! All my questions answered by reading description of the resort. I’ve also spoken with customer service previously and they’re very helpful. Will absolutely be using BookIt again!

All of the client service representatives I spoke with about needing to change our travel dates due to an unexpected injury I received at work this week were incredibly helpful, very professional, kind, and patient. Thank you all so much for helping my wife and I go on a 35th anniversary trip. We have been waiting a long time for this and are so excited!

I called BookIt and spoke with a woman representative who helped me rebook my trip and gave me useful information. Told me things I didn’t know from my original booking. Offered to set up other reservations, which I did not need at this time but it was great customer service.

BookIt was very user-friendly and I was able to navigate through the site easily. I appreciated the special offers that they had as well, and the offer of the payment plan option. I will definitely be using BookIt to plan my vacations going forward!

Many hotel/resorts to choose from with different prices ranges. Very feasible. The website was easy to maneuver from start to finish. The options to choose flights and rental car with your package was a plus too. One stop shop. I will definitely be using Bookit.com for all future trips!

Website navigation was clear and simple. I really thought the booking process was easy to complete - it was easy to change the flight dates and see when would be the most cost effective time to travel. I also looked at other sites and found that BookIt had the cheapest rates.

Customer service was horrible, I changed my hotel and found accommodations, however they charged me more and wouldn’t honor what the site had. I spoke to numerous reps problem was never resolved. I will never recommend or use this site again!

Awesome experience, everything was clearly laid out with easy to use navigation. We compared a number of sites and reserved a better room through BookIt than any other site - at a cheaper rate! I highly recommend and will definitely be booking through BookIt again!

Had a great experience so far aside from the advertisements of being able to use double coupons and only being able to use one. Excited to travel and go on our vacation! We are set to go mid August for our honeymoon. The site was very easy to use!

I called having to make changes to my reservation due to my own mistake, and Sattia was extremely patient & kind. He not only made the desired changes, but also found the best rates. I will use BookIt for all my travel from now on!

I requested the Luxury hotel and was booked at the Principal. Please fix. I spoke to an agent and I waited over 13 mins. with no resolution. There is not a fast response team to help fix the problem. Several calls were made long wait times. Unacceptable.

This is the third time I’ve booked a trip at BOOKIT.COM. I’m so very pleased with the variety of places, flight choices and value! This last time - for whatever reason - our flight selections were reverted to flights we didn’t like. I immediately called the toll free number and the gal was super efficient! She made all necessary changes and was great! I won’t ever book with any other company!

This was my first time using BookIt. The person who took our reservation was great! She provided excellent customer service. Because of the great service she provided, I would use BookIt again and would recommend it to others!

I went through everything to book my hotel and airfare bundle and all was going well, the price was very good compared to other sites I have dealt with in the past regarding this same trip and the airlines times and class availability was spot on. Now came the problem, I get all the way through to the page where I choose my seating on my flights and it kept telling me that there was some sort of error and couldn't continue, I tried many many times with the same result.

BookIt makes it extremely easy to find and book a hotel! The prices and discounts are amazing! The pay delay is a great option they provide and although I haven’t used it I believe it’s very accommodating. Anytime I’m looking to book a vacation the first place I go is to Bookit.com and I find there’s no need to look any further. The customer care department is very knowledgeable and helpful which makes the experience that much easier!

I don't remember the name of the guy I talked with today at BookIt but he was very good at getting things done. Also looked at another Resort since the time we wanted this coming weekend was booked very helpful got everything taken care of that we needed. I do appreciate his help. Will probably definitely book with you again.

It was so easy to use and the price was great! Will definitely use to book in the future. I love that I was able to book my round trip taxi from the airport as well. Would highly recommend using this over the hotel site to save money.

I had to remove a guest from my itinerary due to illness and BookIt.com was amazing, quick and understanding. They assisted me on the phone and gave me a credit for the flight since that is non refundable. Would book again with them for my future vacations.

Just wish I had more description of our last booking, not enough information or was left out on purpose just book and get commission. Hotel xcaret has more accommodations for adult than my 13 year unlike last year stay at Barcelo Caribe which my son and I went and used everything.

Every representative was friendly and knowledge and very help. I would definitely recommend people to BookIt for look for travel. I definitely look at bookit for future vacations. I am very pleased with the service and I’m excited for my vacation.

Joseph was very good. My bank gave me a problem as this was out of the country. Joe took care of the problem. The price was very good. I tried several other sites but they crashed several times. Your site is very good. We travel a lot and will be back, Thanks Joe.

We just booked our annual vacation for us and my in-laws to the Royalton Riviera Cancun including flights. The website put together a package, but when I called in to complete the reservation, they said I had to pay for the air tix first. Of course they were non refundable, and before paying the rep confirmed 4 times the correct hotel rate, guest and price info to be paid separately after air tix. With everything "confirmed" we advised my in-laws to purchase their air/hotel tix which they did while we were on with Bookit.com. But when we went to pay for the room, Bookit.com came back after a few minutes and said there was an "internal error" and they were checking on it. Then they said they couldn't book it even though they confirmed it was being held earlier, and were apologetic.

This was the easiest Booking I've ever made!! Prices were great and Customer service was great, explained everything I needed to know. There was a bit of a wait for Customer Service, but they took care of my needs with ease!!

The person I spoke with was friendly, patience and very helpful and getting my vacation booked. Thanks BookIt for the great experience. I will definitely recommend Bookit to all my family and friends, and I will be using Bookit for all my traveling needs.

I have made one payment so how can I honestly review your company already but so far so good. I’ve used your company in the past and things went great. So I am expecting the same this time. Thank you very much.

I've booked with BookIt several times and have recommended it to many friends. It just seems to be cheaper than any other travel booking site out there for all-inclusives and the details and images are so much easier to see in one place. I also noticed my rate got even cheaper and it was sooo easy to modify and get a credit back to my credit card. Overall it's the first and last place I go for all-inclusives.

This is the second time we've used BookIt to plan a vacation. The customer service is AMAZING and the people are super friendly. They answer all your questions and are very quick and helpful in doing so. We would definitely recommend to friends and family!

This was my second time dealing with BookIt and it was as good as the first. Both agents were very polite, courteous, accommodating and knowledgeable... What more do you need? For me it was a very easy and pleasant process.

Very easy to use and great pricing. I’ve been looking for bundles and great deals and heard of this site and in 10 minutes I booked flight and hotel for a great price. It even gave a list of things to do nearby which was very helpful and convenient. I know where I’ll be booking from now on. Look forward to doing more business.

Booked trip and immediately after I needed to speak with someone. Got to someone right away and they resolved my issue very quickly. Next day needed to modify my booking slightly. Again they resolved my issue quickly and to my satisfaction. Love that.

I had a little trouble navigating through the extras offered with the trip, but with some help and got it done quickly. I think it’s a great site! I even had to call customer service to clarify something and they were very nice.

The young woman I spoke to on the phone was courteous, efficient, and knowledgeable. I needed to change my flights to avoid super-long waits at the Newark airport. She was able to accomplish this at a reasonable cost. To do this, I had to extend my trip by a day, and she was also able to get me a reasonable rate on this. I was impressed with her service, to say the least!

It was easy, and fast. Was able to change my flight to time that worked best for me. Thank you for making it easy to book with y’all. I think I was giving the best deal on prices. Looking forward to my trip.

I booked an all inclusive hotel in Puerto Vallarta for me and my friends. After I booked this, another friend wanted to come, so I needed to modify my reservation. I was aware of the fee in the terms and conditions form BookIt. I called them. They said if I contacted the hotel directly, they may be able to change the reservation. I contacted the hotel directly in Mexico. Hotel wasn’t able to change the reservation, but they recommended I cancel and rebook. Hotel confirmed they could make an exception and waive the fee, and that I just call BookIt, give this person's name at Hilton, explain this was an exception, and cancel. So I did. I confirmed with BookIt twice that this was not going to incur a charge. I canceled, and rebooked immediately to accommodate the extra friend.

I booked an all inclusive vacation through BookIt.com to Mexico for my family. I specifically chose the resort as it is catered towards families. I booked the Family Concierge Junior Suite as I have an infant, and based on the hotel reviews, the additional services are wonderful. Upon checking my confirmation, I noticed the reservation was for a one bedroom suite which I did not select. I specifically selected the family concierge junior suite. I called BookIt.com customer services and although the agent was very apologetic for their mistake, she did not give clear instructions on how the matter would be resolved. She told me the room was non refundable, however, I was not asking for a refund.

We are excited about our upcoming trip, and hope to have the trip of our life. Booking the trip was really exciting and we hope it turns out great. First time to Cabos so we don't really know what to expect.

I had problems with online issues... but a call to customer service took care of it. The rep was so good it was actually a pleasure talking to her. I'm sorry to have forgotten her name. Thank you for such 5-star service.

My wife and I have used BookIt.com for all of our all-inclusive vacations throughout the past few years. We have found that BookIt provides us with the best deals and the ability to "pay as we go" with PayDelay. Thank you for providing such a great service!

First time using Bookit, so far I'm pleased. Great packages on hotel and airfare. I called customer service the same day to switch the dates on the trip and she was very helpful, understanding and provided great customer service. I will be using BookIt again.

Had nothing but great experiences from you guys! Always helping me modify our travel plans to our needs! Thank you! We always come to book it for all our travel needs! They have great promos and incentives! You always know that your going to get a great deal :)

Book our family vacation to Jamaica through BookIt.com. Shelly was the agent that assisted through online chat. After dealing with several websites and a travel agency, we were able to finalize with ease through the assistance of Shelly. After giving her some details on the trip, she returned a link to our full itinerary, including flight, transfer to resort and room choices. Price was almost $2000 than exact trip quoted by travel agency. 5 stars!

I loved this site. The deals and rates are amazing. Very easy to book and understanding. Great rates and prices recommend to everyone. They gave us resort credits. I am so excited to go. I can’t wait to go. It is a 18 and up resort and everything is included. What more can you ask for.

My experience with customer service was pleasant. I look forward to seeing if all goes well with my arrival and check-in. Overall, so far everything has went pretty well and the price was perfect. I took advantage of the holiday sale.

The phone rep booked incorrect dates; when I brought this matter to her attention, she blamed me for her mistake and was rude and hung up the phone on me. Additionally, when I called back to get the date adjusted, the hotel rate had increased which caused me to pay more money.

Our booking was very easy and the coupon code saving is $125 was great. Being able to pay on our trip was so convenient also! So far so good. We still have a few months till we go but being able to book our honeymoon reasonably with all our other expenses was fantastic.

Worst experience of my life. Horrible customer service!!! No one could assist us. We had to find our own taxi to and from the airport which costed extra. When I asked one of the reps at the hotel for assistance, she told me she couldn’t help me although she was an agent with Bookit.com. Bookit.com was no help at all, we had to find everything ourselves. I wasted so much money because of bookit.com. Lesson learned!!!

They were great so far so good. The experience with the BookIt was fairly easy. We have not ventured to enjoy her trip yet but the date is soon arriving. We hope to enjoy. We plan to have fun. We hope the resort and all the all inclusive resort excursions are everything that we want. Does this far we have no complaints. If I had to recommend this to someone else right now yes I would. It was fairly easy is understandable and I will have more to post once we have ended our trip.

I needed to switch to a different hotel than I had originally planned to stay at. The customer service agent was extremely knowledgeable, patient, and helpful. He made the hotel change very easy and he was simply a pleasure to talk to. If you train all your agents like him, you will have very happy customers.

While making the booking I chose an option to have 4 adults and 1 kid in 2 rooms. I paid the price as 100 $ per head per night... So there was no reason I would choose 1 room instead of 2. But the booking was made for everyone in 1 room. This was probably a website bug. I was told by the Bookit.com staff that there would be a penalty by the resort... I called the resort and they agreed to waive off the penalty for the booking. I still had to spend 3 hours on phone with customer support of Bookit to get this done. Bookit staff was extremely unhelpful while the resort staff was very cooperative. Bookit customer support could have easily handled this on their end. It was a very frustrating experience.

I was able to book my flight, hotel, and shuttle bus to my hotel in minutes. Also able to set up a payment plan to pay everything off and send you updates on everything. Will definitely use BookIt again in the future.

It was easy and fast to book it and the prices were great. I love that there were different coupons available. I was pleased with the offered I was giving, I couldn't say no to that amazing deal. Another good thing about BookIt is that it gives you the options to pay your reservations in four different payments.

Brooke was very helpful with our reservation. There were a number of technical issues with the BookIt site. Apparently, BookIt uses cookies to manipulate the vacation package choices. Brooke worked through the technical issues to get us the Cancun vacation we wanted. She is excellent at her job.

We had a wonderful time on our all inclusive trip to Mexico. It was everything that we expected and more. The GR Salaris was great, very clean and very accommodating to our every need. First time to a all inclusive and we will go again in a heartbeat. Loved our balcony with the ocean view. Thank you Amanda for booking this great trip for us.

I understand there’s fine print regarding fees but when it’s $500 to just stay one less day at a resort, I think the potential fees for adjustments should be more up front. I checked a box that “change fees may apply” but $500 to move just one day is so far from a standard travel adjustment fee I would like to see that more up front if I’m spending $4000 on your website.

I didn't get any help. I had 4 people on my trip I take one off the rest had to pay a each a 100 dollar more. I don't feel like I will be use booking again. I been calling still having not got help. I really think they should let you know how much your payments we be if you take someone off.

I booked the Hard Rock Cafe in Punta Cana for 2 adults and 1 child age 12. I paid $1911 on 05/14/18. Today I checked the price of the same reservation and it went down almost $60. I called Bookit to see if anything could be done, they said I have a nonrefundable reservation and I am stuck paying the $1911. I am trusting I am getting the best price but when people book after me, they are getting a better price. Still have not booked my airline tickets, since I am not getting any great prices with Bookit and not receiving a price adjustment, Bookit may lose an additional $2500 in revenue I would have spent on airfare.

It was overwhelming trying to figure out where to stay - all the amenities - getting the best price etc and Jared ** was my agent that I asked about a 100 questions of (poor guy). He was brilliant, he provided all of the information and made some great recommendations. Something that was taking me way too much time was scaled down to minutes and now I have no worries about our upcoming vacation. I can kick back and relax with my choices and just look forward to it. A BIG THANK YOU to him. The deals that BookIt offered were exceptional and after looking at several sites - I'm confident that we got the best deal for our budget - leaving plenty for excursions and all. The only thing I could suggest or want is I'd like to have more than one small picture of the rooms (that's probably done by the hotel) and some extra details and pictures for the excursions, but none of that is a big deal. I will definitely use BookIt in the future - just absolutely excellent!

I used BookIt several times to book trip packages. Each time has been a breeze. The prices and payment plans are the best. The customer service representatives are always very helpful, accurate and pleasant. I had to change my trip plans and the customer service representatives made that process very easy.

I am very happy with BookIt.com. They are a great option to buy vacations! I will be for sure booking with them again. It’s easy to book, very friendly website, great promotions! What not to love? I Give them 5 stars!

This has been the fastest Booking I have ever done. This site has the best deals with flight and hotel deals. Booking again for next month for sure. ;) I will be using this site from now on. Booking flight and hotel together really helps you save money for other fun things to do once you're at your destination.

Great customer service!!! My card wasn't going through and they called right away and helped me proceed with the process in which I was able to book my flight. Will definitely book through there again in the future. The flights are also a lot cheaper here. Great deals!

I absolutely LOVE BookIt.com! Looked on Priceline and other websites and everything is non-refundable. I've booked 2 trips in the last 7 days, 1 to Punta Cana and a trip to Phoenix, AZ. Every trip will be booked on BookIt.com and will be recommending to everyone I know. Wish I know of this site sooner!! Loving this travel website!

Agent Booked my Flights and name was misspelled yet I had to pay 45.00 extra and be on hold for 30 min just to fix it. That shouldn't have came out of my pocket. Would have booked online but kept getting an error message and the flight times I wanted wouldn't confirm. Very disappointed.

Prices were the best after searching STA Travel, Expedia, Orbitz, Hotwire, Travelocity, etc. Took me 2 minutes to book my vacation. Hope the vacation goes as smooth and easy as booking with BookIt.com. If there isn't any issues in flights and hotel check in. I will definitely be using BookIt.com from now on.

I tried to call to talk to Rochell right away after I finished booking due to overcharge. My total was only $3,948.66 and they charged me $4,144.76. She didn't resolve the problem. I requested to talk to supervisor but she said the supervisor is not available and I insisted to talk to her and she said the supervisor will call me back. I am waiting for almost 4 hours but nobody calls me back yet. We always book with Expedia. This is my first time to try this web but already had bad experience. Seem like nobody is care because she kept saying sorry for inconvenience. Please review my case and credit it back to my account. Thanks.

Looking for an Orlando getaway with my 13 year old daughter. Did my research and they have the best deals on the web! Don't bother with other sites. I would have saved a lot of time if I didn't waste it comparing!

Elizabeth was very helpful and efficient. She waited patiently as I emailed my wife back and forth to make sure everything was to her liking. If the trip goes as smoothly as this it will be fantastic and a perfect anniversary!

I looked at a number of hotel booking sites including the hotel websites and found that BookIt.com generally had the best prices for properties in Punta Cana. I finally narrowed down the hotel I wanted and the booking process was so easy with BookIt.com. I also qualified for an extended payment plan where I was able to make monthly payments between my booking date and check-in date. I would highly recommend checking BookIt.com out when comparing hotel prices for your next trip.

I have always booked my vacations through BookIt. Great pricing and easy booking. I have used BookIt for year now and I am always satisfied, really enjoy the pay delay. I would recommend BookIt to my friends. Overall great experience.

I have been a customer for a few years now with BookIt, very easy to use website, lots of deals! Love their all inclusive packages which is a great deal to save as much as you can when you have a big family!

Chic provide and comforting and awesome experience that only you can understand by staying there!!!! The food is good, the people who work there and all the guest are nice... If you looking for beautiful time Chic is the place.

I love this site! My girls and I are taking an amazing vacation because of this site. Without the discounts I would not have been able to make this happen!! I am taking my daughters and my mom on a once in a lifetime trip. Thank you so much BookIt.com!

I am taking my two children, their spouses and my wife on a vacation to Jamaica next month. My daughter had spoken to one of your service representatives who informed her that if I cancelled and rebooked that I would save approximately $1,000 on the three reservations. I immediately called and spent the next 2 1/2 hours on the phone with what I would consider a very undertrained representative. One mistake after another was very discouraging and twice asked to speak with a supervisor with no success. I did not get what I was expecting. I hope our upcoming vacation goes better than my service call.

This is the 2nd time we are trusting BookIt.Com. Our first experience about two years ago was great. BUT, THIS experience has been EVEN BETTER! Drew ** is the reason why! I have spent 40 years in the broadcast industry as a News Anchor, my job was to relate to viewers “one on one”. Drew ** relates to his customers. He went out of his way several times to make sure we were happy. You need to promote Drew. I know good. Drew ** is good! Thank You!

Really easy, User friendly, Customer service was Great. Most Important the agent Recapped the call for those that are in Customer services. I would recommend this website to anyone that likes things simple. Can't wait enjoy my trip.

I checked the same trip on various sites and BookIt.com had the best prices. It is easy to use and I was able to ask a question via chat and got my question answered quickly. I will definitely use this site when booking again in the future.

Just booked our trip, easy to navigate and find what you are looking for. Prices were better than any other site I looked at. Very pleased. Now I have to wait for September to get here. Will definitely use them for my next trip.

The site was super easy to navigate with tons of choices at multiple amazing locations. Many different options within each resort. My favorite part was the ease of transaction! By calling BookIt to place my reservations, they made the process simple and easy from different rooming options to the flights that worked the best for us. An enjoyable experience that I will absolutely use again.

Great booking experience, I’ve been comparing different prices for the same hotel and BookIt definitely had the lowest one, and interestingly enough the largest room selection as well, will 100% use it again and recommend it. Confirmation and signing up was pretty simple, can’t describe enough how satisfied I’m with the booking.

Amazing customer service. The person who assisted me with my booking did a great job. She gave me several options until we finally found the best match to meet my needs. I hope my experience at the resort is as great.

Another successful trip to Paradise booked. As always BookIt.com has me heading on a trip of a lifetime... I have booked a few trips with them and have all ways enjoyed my vacations hassle free. All the 4 to 5 star resorts have never disappointed us. We look forward to many years of planning trips with them in the future...

I went to the hotel's website for more photos and info but their rates didn't beat BookIt. Based on Trip Advisor, I will call the hotel to confirm my reservation and inquire about our butler service based on the reviews there.

Very detailed description of the type of vacation expected to receive. Unfortunately for me when I tried checking out it said that flight portion of my vacation has been confirmed but an error occurred with my hotel reservation (all inclusive deal). After calling the support center, the gentleman informed me that the hotel was booked and then informed that it was actually the plane tickets that were booked. Still unclear as to what exactly happened. Long story short, had to rebook and now waiting for my original plane ticket booking to be credited back. Small hassle.

It was my first time booking with BookIt. I've heard about the site from a classmate of mine back in 2015. I decide to give it a try for myself to see how it goes. It was very quick and easy. My agent was very helpful and I'm hoping that all goes well by the time my trip comes around.

I had a very pleasant experience! Anna couldn't have been nicer! She was kind and VERY patient through the whole process! She really could not have been any nicer! I feel she is an asset to your company. You guys are lucky to have her!!!

Great service over phone, made sure everything was covered for the stay, it will be my fathers birthday at 90 yrs, this may be his last trip. Also agent helped me reset my password, this is second time using BookIt.

While there are many complaints about Bookit.com, I can tell you that they helped us plan our 25th wedding anniversary and everything went off without a hitch! They made it easy to do payment installments and had all the other services we ordered ready and right on time. I would definitely use them again.

So I booked a trip to Jamaica and printed my confirmation and everything. I called back to see why I never got a confirmation email and the representative with Bookit said my reservation was canceled due to fraudulent activity and only refund me half my money, when asked why I was only refunded half my money the answer I got was because I didn't cancel my flight within 24 hr... Uhhhh excuse but why would I cancel my flight when I thought my trip was all set and ready to go. So now for the last month I've been in a dispute about getting my money. And now today I got an email saying I cancel my flight and it's going to be a $200 cancel fee for each ticket... so now I'm really pissed like what the H.E double hockey stick. So I call and when I ask to talk to a supervisor or manager they refuse and say the manager is gonna say the same thing. So screw Bookit... I plan on filing a complaint with every organization I can find.

I use this website ALL the time. It is very user friendly and offers some amazing deals. And the few times that I have had questions/problems, the agents at the 800# were very quick to assist me. Not enough space here to tell you how much I love it. Looking forward to my next adventure.

This is the best website with great deal. I hope to get the best deal in the future. It is one thing the airfare changed. It increase the amount a lot. I referred one of my friend to book her vacation thru BookIt.com & she said was expensive compare with Expedia so I show to her the proof that bookit.com is cheaper.

Stanford helped me book my vacation and he was fantastic!!! He put my mind at ease and answered every question I had! He also put me on 3 way with a lady through the insurance agency because I had a question that he wasn’t sure of and he wanted to make sure I was told all the right information!!! Will definitely use BookIt again because of him!!

Most of our trip reservations were super easy and quick and we thank you. But our car reservation didn’t work online, so I called BookIt. It took 2 1/2 hours of games on the phone to finally get to Alexa, who did get us our car reserved, I hope. Four other people just messed around and played games with me. I did not spend $2118.58 for our air, week at Barcelona Gran Faro, San Jose del Cabo to be treated like that.

The agent that help me was excellent and very helpful. She even gave me a better rate than the computer. Also the call had failed and she took the time to give me a call back and finish the process with the booking.

I had to cancel this trip to rebook for different date. They were great, very helpful over the phone. They were able to make the changes I wanted and I did not have to incur any extra charges. I am happy with the knowledge the woman on the phone had.

Had an card error and our hotel booking didn't go through but customer service got it straight and we are all set. Thank you for your great customer service and we have been BookIt clients for several years. No complaints here.

Majestic Elegance Punta Cana - The hotel is amazing and the management and the whole team very welcoming and hospitable. The beach is great and sandy, and runs for miles. For those who prefer spending their time in/at swimming pools - there’s quite a variety of those. The rooms and the whole hotel are kept clean - the maintenance and cleaning teams work endlessly to make sure of that. The entertainment team is very good, and the daily program diversified so everyone can find what he or she is looking for. The quality and diversity of food is really good - I do recommend you check out the S&S restaurant, not only for the seafood but also for the view. I’m looking forward to going there again.

The deal was great. Was deciding between cheap Caribbean.com and here. Chose BookIt this time. Had to make a change within 24 hours and called customer service. First person was grumpy... 2nd was great and so helpful. I will write more after we come back from trip.

I received no help when bookit.com responded in this forum, I had to email corporate, they responded the same day and provided me a excellent guest services person name Shannon who took care of my and ensured I was happy.

I had so many issues trying to get a credit between the airline, hotel and BookIt.com. I was given the wrong information and told I would receive a callback and never did. Then, I had to dispute the charge with my credit card before the company would give me travel credit. I finally get the credit from BookIt, and was told the wrong information 3 times over the phone over and over. Mind you each phone call was over 45 mins to 2 hours long. Finally, I was able to get a staff member that excelled in making it work for my rebook of my vacation. Jennifer - thank you so much so doing everything for us and making sure I received all the travel documents before we hung up and trying to work with the airline to give me my travel vouchers. I appreciate your persistence and patience when rebooking because of a natural disaster.

The gentleman who helped me and my friend was very nice. We are going for a vacation for her birthday and he was excellent. Thank you. I really liked the ideas of putting your search number and it takes you straight.

Bookit.com solicits a subscription button to click on during the process of price shopping that if you subscribe to their newsletter you receive $100 credit when in fact they give you nothing and claim that the particular hotel does not qualify when it has nothing to do with the hotel. It’s their way of soliciting themselves through your email, I will no longer use Bookit.com for the Misrepresentation and cheap way of soliciting, I will also be notifying all of my employees and clients not to use them as well.

I recommend BookIt to all my friends and family because when you book with them if there's a problem with the resort they take care of it no questions asked. I had an incident with a resort in Punta Cana. I called them. They referred me to another Resort of my choosing. They rebooked it. It was beautiful and my wife and I loved it so thank you very much are your customer service.

Sometimes you gotta book a last minute trip, and I would not have been able to do it without BookIt.com. I found a beautiful place with a great price. I’m looking forward to experience it and share with you all!

I looked over numerous websites to find the best deals and I found that BookIt isn't always the lowest cost if your doing excursions and insurance etc, but everything else was at a great price and their site is the easiest to navigate. Also they are very helpful if you need to make modifications or call customer support.

Very friendly customer service and quality was exceptional highly recommend if you’re interested in a quality travel agency experience. The website is very easy to use and they have agents on site that will assist you with any issues you may have.

After looking for the last 2 months at every travel website we could find for a group vacation, BookIt had the best Price by $200. They also had the most flights and hotels to choose from. We cant wait to go on our first BookIt vacation.

This is my second time booking with this site. First time was a girl trip and now a family trip. The site is easy and allow you to see different resorts and flight information to compare. The pay delay is an additional bonus. Thank I’ll recommend this site to all my family and friends.