BookIt.com Reviews

The only complaint that I have is that I wish the site had more pay delay deals. Other than that I love the site. The experience was streamline and I got a freak deal on a rental car for my trip for the whole trip.

Your customer service reps were good. Had major issues with the airlines but my dates got changed the way I needed them to. Tried to get airport transport booked but there was a system error and I have to call back tomorrow.

We decided to stay on the coast at the last minute. Was super quick and easy to book online. Prices were decent. It was so quick and easy I would definitely do it again. I would however take more time to investigate the hotels.

This is my second booking with BookIt in as many years. They offer excellent pricing with even more discounts for members. No negatives to date. The accommodations and airfare worked out great. Our airfare was not second rate but worked well with regard to scheduling.

I called in to change the hotel on my booking and was put on long holds, hung up on and addressed unprofessionally. It appears that the level of training is low. The rep was unclear of the charges, couldn’t explain and decreased my level of confidence in the site all together! I will never book again using this website!

I have been booking with BookIt for several years and I am so very impressed with the superior quality and service provided. We have loved every one of our vacations and each one gets better and better! Please continue with your commitment and integrity to customers. It is appreciated.

Easy, smooth process; It was my first time booking a trip like this and it was a breeze. There are lots of options to save money and add on fun adventures! Great website if you've never booked a trip or are a seasoned travel expert.

Worked with Travis. He was great: friendly, helpful, and patient. I would definitely work with him again. This is my first time using BookIt. Would recommend to others. The experience was good and I am looking forward to taking the trip.

Very easy to use and find great deals fast. The ease of booking was awesome! Pricing was the best seen after much research. I will use it again for sure and recommend to all the people I know that travel.

We needed to make some changes to our reservation, it was no problem and no extra charge!! Great job! Very happy with the booking agent and the result of the change. Thank you guys very much. Would book again for another trip in the future!

BookIt is very professional, I've booked a vacation, had to canceled and then rebook the same vacation later. Process was done very easy and professionally, I'm comfortable with BookIt, they take care of business??? I've also recommended to friends and family, they also have been satisfied with the results.

I don't know the last time I experienced such graciousness from a representative booking my vacation. She worked with me to accommodate my needs and requirements. She even found a better flight in lieu of a 12 hour layaway in Houston.

My agent was very helpful, if you are going to book with BookIt call Willie! :) This very quick and easy, let someone else do the work. Willie did his best to get us the very best deal and we are happy with our setup. Thanks Willie!

I called to cancel an existing booking to exchange for an different package. I made a $1446 deposit and now they want to charge $25 per person for the original booking. I feel, if I did not book another place, that is understandable, but I booked another more costly package and this cancellation should be waived. The ID # I am trying to cancel is ** and my new package ID# **. My number to contact me is **.

Wow, so easy! I highly recommend anyone booking a trip to utilize this site. My family is excited for our trip! I do plan to use it again. I find myself looking at other destinations even just to see what kind of deals we'll get.

A friend told me about BookIt.com and it was super easy to book a getaway for my wife and I! The reviews of the resorts were extremely helpful too. We will definitely use this site again for our future vacations.

My wife did the booking, I had not heard of BookIt.com so was a bit apprehensive. BookIt.com had the best prices by several hundred dollars. Direct flights to and from MSP; we added ground transportation. Everything was as advertised. Sun Country had everything on file, no issues. The ground transportation was top notch, easy to find the agent at Montego Bay airport. They said it was a 15 min wait and they would find us at the bar, and they did! The resort had our reservation, we checked right away with no delays. Reverse trip was just as smooth. The van driver came right on time and we had a smooth and fast ride back to the airport with plenty of time to go through check in and security. I'll be a return customer. BookIt.com did everything that we could have asked for.

money was refunded, but the experience will never be forgotten.

So far it's been a great experience. Is easy to navigate. Called customer service. Nice friendly person. If possible I will let consumer know when there's construction being done in their hotels. Overall my experience is a 5 star. Thank you for that. So I would highly recommend giving them a try.

The website is very well put together and easy to operate and find deals. I had to call customer service with a question regarding a flight. Customer service was hard to understand and seemed more like a cheap salesman. Otherwise, I only use BookIt to book my all inclusive vacations. Best prices!

I booked my 1st trip to Cancun only to find out the airline was only taking me to San Antonio and nowhere else. Canceled trip. Booked a new trip, double checked everything. I hope all goes well, this is for my 50th birthday.

Website was a bit confusing... as we couldn't find all flight options available so we called instead. The customer service rep on the call was pleasant. She was polite and answered all my questions. The biggest turn off was all the background noise, with other agents talking. So, if you're hard of hearing this could be an issue... BUT the best thing of all was that BOOKIT had what we were looking for and was the cheapest--we compared them to Hotwire, Vacationstogo, and CheapCaribbean. SO, it the end it was all a win-win situation! Will definitely consider booking with them again!

The website is relatively easy to navigate. I like the fact that there’s different options to pay for your trip. I don’t know if any other website that does that. This is my second time booking through y’all so thank you for the experience.

Since we have found BookIt site. We use it frequently. I love it cause you can use more than just one option of payment to secure your place and they are always the cheapest and has great promo codes all the time.

I had a good experience with BookIt but my only problem was when I paid for the van to pick us up and drop us off they left when it was time to get us and take us to the airport and me and the resort was calling to see when was coming to get us and the number was a runaround. but other than that it was good...

I must say I was very satisfied with the service I received this morning from one of your representatives. He was extremely courteous and efficient in helping me cancel and rebook a reservation all without a cost penalty to me. I was very stressed thinking I couldn’t change the flight time which for some reason hadn’t registered the time and airport I had selected. Thanks to this representative I’m extremely looking forward to my vacation.

I reserved two rooms with them 3 months ago for a fishing trip in a small town. They just notified me that the rooms are no longer available but there is a campground we can stay at. They also gave the option of staying 50 miles away. Now we are stuck camping 50 year old men on the ground yea!! They were kind enough to let me know they will not charge me for the cancellation. Seriously.

Easy to book online... Got an error message with a phone number to call... immediately cleared up... booking went through fast. Looking forward to our wedding in a resort in Puerto Plata, Dominican Republic. We have stayed many times in Puerto Plata, Dominican Republic.

I have booked my last two trips with BookIt.com and I am very pleased with the services the website provides. The all-inclusive packages are well worth it! The prices are amazing and the customer service is excellent. So happy that I found BookIt.com! I love this site so much that I have shared it with friends and family.

Drew was Very helpful and courteous. Tried his best to help out even when my card got declined. Hopefully my trip goes as well as the booking process went. Lol. Would definitely use BookIt.com again, as well as refer to family and friends. Keep up the great job!!

Willy went above and beyond in assisting myself and other family members in booking our dream vacation. I was a little disappointed that two of the family members have to take a different flight on the first flight in our return home. Also, they're going to pay $30 more. But Willy tried his best to get us all together and for the same price. I just wish there was more BookIt could do since there are more seats available on that flight.

Willie was the guy that helped me set up my vacation to Aruba. He was very friendly and very helpful. He did everything he could to help me with the planning and explained everything very well. I will use BookIt for my next vacation.

Pricing information is a bit deceiving since prices are posted per person instead of the standard double occupancy pricing so pay attention! Pricing ended up being more than on other travel websites. Also, some of the information on what is included (meal option) is not clear - listed information made it seem like meal option was only included for adults (not children) even though child was staying for free. I called BookIt and the representative couldn't confirm and asked that I call the hotel directly. Overall, a bit confusing experience for me requiring multiple follow-up calls.

We've used multiple sites to book trips to this same area of Mexico, but never found a price like this! You have definitely earned a spot as the first place I will check for booking a big trip again! Comparing what we paid for this trip to another site, we saved over $700 for the exact same booking!!

Thank you for your prompt and professional service while dealing with a cancellation due to illness and rebooking our trip. This is the first time using BookIt and will do so again. We are looking forward to the (replanned) trip. Thanks again!!

This was a pleasant experience using BookIt. This site was easy to use and you could choose any variation for your vacation experience. They also had great reviews already which made it our first choice to start with. Thanks for making this part of our Anniversary so much fun.

This is my first time booking my vacation via BookIt and I am totally impressed. Everything went smoothly, the representative was knowledgeable, helpful and very professional. She made my experience a great one and I will definitely book my vacations via BookIt going forward... Thank you for such exceptional service.

I booked my vacation after hours of researching resorts and reading reviews on BookIt.com. My experience has been fabulous thus far, prompt confirmation emails, replies to questions and excellent services offered. Our trip is in a month and a half!

I found this site accidentally but it appears to have some very good deals. I booked my Mexico vacation but have not yet to go on my vacation so I can have a better review when I return from my vacation. So far so good. Thank you.

I Love the website very easy to book online. The payment schedule option is so nice, it makes it so much easier to book your trip when you are on a budget. I love that you can book your flights and hotels and transportation at such a good value. We look forward to our trip this Summer of 2018!!!

It's really a pleasure each and every time I called. I was treated with utmost respect and knowledge. They went outof the norm to accommodate me and my family for my son's wedding in St. Lucia. Will be using BookIt going forward.

Loved the ease of locating and booking my travels with BookIt. Both online and mobile searches was really a smooth process. Locating the actual hotel I was interested in booking was an ease. Also, locating flights was a breeze. I would definitely book again!

We have used BookIt a number of times before and always find it fast and easy, and most important--economical. In the past we have also used their call in assistance and they have always been friendly and informative. We HIGHLY RECOMMEND their services and their recommendations are always on point.

I called because I found a cheaper rate the next day on their site and wanted a price adjustment. At first they could not match because it was a vacation package. The operator told me he could check the hotel rate and see if that helped. He ended finding a cheaper rate than what I found. I was very pleased. I'm looking forward to my trip later this year.

I found the BookIt site to be easy to navigate and their price beat all of the other sites. Children go free is something I have only seen on BookIt.com. Would definitely use the site again for future vacations.

Love this site. They have the best deals. Will definitely use it again and refer friends to do so also. I have searched through many sites and found them to be very pricey. I will come back and review the hotel.

The agent that assisted me went above & beyond and should be commended for his actions. He was patient & helpful and made every effort to ensure I was satisfied & had everything I needed. I will book through Bookit.com again due to the stellar service provided by this gentleman named Marco.

I am rating this low because for the past few weeks I have been trying to reschedule my flight. I have been on hold for over an hour every time. There is no customer service email! I cannot be on hold this long for this many times! Please help as I have no idea what to do.

Reservations were easy and I got exactly what I booked. The price was very good and I saved an additional $250 with the 7 day or more coupon. Will definitely book my next vacations through BookIt.com. The majestic elegance hotel offered great food and wonderful service. Our Butler Dario was the best!

Called several times to and my husband's last name to his flight but I couldn't do it without buying a whole another ticket. That was a problem that no one could fix. I will never never use BookIt.com. They're not very helpful when you have a problem.

I needed to change the arrival date for my trip and the agent on the phone was very helpful, patient and courteous! She also offered to help me with additional arrangements -- like airport shuttle service, and I appreciated that!

Our resort bumped us less than a week before departure. We were so disappointed. But BookIt, especially Katie and Jamie, took care of us! They got us into another resort and got us a return trip to our first choice. They called me and kept me up to date until everything was settled.

I booked a trip last January and had a great experience. Easy to book a trip this way online. This time booked a hotel and flight and saved more money. I will continue to use BookIt.com in the future. We are looking forward to our vacation to Los Cabo.

Grand Sunset Princess was absolutely a joy! From the moment I walked in to the moment we left. The staff is amazing, everyone went above and beyond when servicing us. Check in was fast. The food was great especially the buffet, so many option to choose from. The staff at the bars was awesome, especially the swim up bar. The rooms were petit yet cute. We did a Deluxe suite but the next time I think we will opt for the swim out rooms, those looked awesome. The only thing I would say is to make sure you visit the excursion area behind guest service when you get there because they pick you up as early as 7am so you want to make sure you have all that squared away as early as possible. Other than that you'll love it here!

Easy, convenient, affordable way to book vacation package... Also was able to book round trip airport shuttle... Pay delay came in handy... Have used PayPal in the past. Used BookIt to book vacations many times and almost always satisfied with it. Recommend BookIt to others.

Booking with BookIt has been a pleasant experience thus far. Even when I ran into an issue booking online, I called and customer service was able to help me and book my trip. I don’t remember the last representative that I spoke to but she was very friendly and thorough. I would recommend BookIt to anyone looking for great deals and great customer service.

Tried to book a resort and after getting an error code, and waiting an inordinate amount of time on the phone for an answer, found out that the rooms were no longer available. I was trying to book with friends and after talking to them, decided to go with the more expensive room. Called BookIt back, gave the error code, told the girl what I wanted to do, she told me she would have to place me on hold for 3 to 5 minutes to do this, and that she would be unable to book the trip insurance. Got off the phone, did it myself online and was able to do it in under a minute. What's up with your customer service department??? Called my friends back, who were booking via the phone and they were still on hold, waiting for their booking to be completed. This is not good!

Easy to book; no problems or snags with payment or check in; perfect selection of hotels. Had a question and called a representative from BookIt. They were friendly and answered all questions thoroughly. A beautiful and fun vacation. Booking another trip this year!

Best rates! Fast and easy! Our go to every time we travel. I highly recommend using BookIt to plan your travels. I do a lot of comparing and BookIt always comes out the best! I tell all my friends and family about bookit and they love it too!

I have never used BookIt.com before and have used a number of online hotel booking systems. This was one of the easiest to navigate and to secure a reservation, 3 rooms for one night in a prime Puerto Vallarta, Mexico, hotel, just the day before Good Friday, when often hotels are crowded. I plan on considering BookIt. com again, when I need a hotel in the future.

I would only recommend Jennifer ** for doing a good job with my bookings. She did a great job with my first booking and also with this one. The guest service people did a awful job. They cancelled my first booking instead of a name change and charge me more. The 5 star is only for Jennifer and her customer service. The 0 star goes for the guest service line they have in Jamaica that was no help.

Got to Chat with an agent while booking who answered all my questions. Very easy experience! This is my second booking on BookIt.com and it’s been great both times. You have competitive pricing and great options! I will definitely use you again in the future. Thank you for making this so easy and affordable!

Shame on BookIt.com! My account was flagged after I purchased a package deal set up online. Turns out the company made a mistake with their package deal online, me unaware of it selected that package deal. Luckily the 1st representative did admit to the error over the phone while speaking to me, assured me that once the company noticed the error they quickly pulled that it offline. Now BookIt.com has not taken responsibility for their error and are currently asking me, the customer to pay $200+ for transportation since the package deal I selected is a 5hr drive from airport to resort. Instead of them searching for a solution of possibly changing airports by looking for a flight with a similar price, I was told by Veian to work with it and schedule transportation, at that time he quoted me $62.50.

I am not pleased at all with BookIt. I booked my hotel back in February and was trying to do a name change. Biggest mistake of my life. I booked three rooms and got a decent price especially for the two and three year old traveling in the group. With the name change they end up canceling my booking and re book me at a higher price. I was going back and forth for five hours on the phone talking to different people and on hold trying to talk to a supervisor. After wasting all that time still not pleased. Will never use BookIt again.

I just booked my first trip with BookIt.com. The site was easy to use and I received email confirmation almost immediately. I needed to make a modification and the customer service employee was very professional and the manager supporting that person was even better. I am looking forward to my travel and will report back when complete. So far so good.

Website is easy to navigate and I liked all the filters/sorts available. Made it super easy to find the perfect vacation. They sent me a confirmation and now I am just counting down the days until my vacation. I can't say how the rest of the vacation will be, but hopefully with as easy as it was to book the rest will be a breeze too.

The process you have and the deals make it so easy to come back again and again. That's why I leave all my important getaways and private vacations to you guys at BookIt. I will always use you guys thanks again. Punta Cana here we come again. Can't wait.

Fairly simple to navigate. Particularly liked the ability to book a shuttle from airport to hotel. Hopefully the experience when we get there meets/exceeds expectations based on description on website.

Generally booking was O.K. Found vacation and price was good. Logged out to check other booking sites, to compare. Log in back in 5 minutes to BookIt.com. Price was way higher than first time. Logged out, BC I didn't like it. After half an hour tried again. This time price was like first time. Booked it.

The gentleman that help us was wonderful. I ask a lot of questions and we looked at a lot of places. When I decided where to go, he walk me through it the pro that he was. I will be using this again!!!

It took 2 hours to book and then she didn't add my coupon to the trips even after I asked her if it was added. Tried to get it taken care of the next day wasn't worth changing the reservations, and I was on hold for 45 minutes.

I love love love BookIt. They are the best. This is my first time traveling and they have the best prices. I recommend them to everyone I know now. Thank you so much bookit. I will be using this site from now on! They have the best deals.

I like this site because BookIt includes flights along with pretty good package deals! You don't have to worry about finding flights to your destination because they already have it covered! This is my second time booking and I will book again in the future!

I made several attempts to change the pre-selected flight to one more accommodating; however every time I selected a different flight, and selected next the flight would automatically return back to the pre-selected flight. After several attempts, I just gave up and booked airfare directly through the carrier. If the option to change the pre-selected flight is not available, then it should be removed from the website. I was able to book my hotel with your site, and that process ran fairly smooth.

The customer service agent I talked to to book this trip was one of the best. Very courteous, very efficient in booking what we wanted. BookIt.com should give her a raise. I will call bookit.com to book again when I need to.

I really didn't think that being a "free membership" would give such a great price for the hotel, but BOOKIT, was lower than the hotel website. I would of booked a flight too but I used my points to obtain a plane ticket.

I was looking at Vegas and checked Mexico and half off all inclusive so I picked Playa del Carmen as it was cheaper. We got engaged 6 years ago in playa and we got married on cinco de mayo or may 5 so we will be there then. Thank you.

Booking my trip was SO easy! The prices were much better than any other travel site and the recommendations were spot on. I also loved the option to book an entire vacation and not each thing separately. I am so excited to visit Punta Cana. Thank you BookIt!

We always use BookIt for our Riviera Maya vacations. We usually go twice a year. They are always competitive with their pricing and with the discounts they offer, you can't beat them. We have never had an issue when we get to the resort. The reservations are always there and accurate. Feel safe to use them and enjoy.

I did not have many problems. Everything went well. The program was very easy to go through. I like the way you can view the resort/rooms. I am looking forward to the experience on Mexico with my family. I am sorry that I did not have any discounts.

Booking was easy as I've done it once before when I booked for Jamaica in 2016. The rep was upbeat and very friendly and knew what he was talking about. He listened to my questions and was willing to help me. I would always recommend BookIt to anyone.

Loved working with the rep who took the time to take all my info and verify before she was happy. When the price ended up different than what she told me, she record my entire trip to make sure we received exactly what I asked for including the discounts. Thank you.

Book over the phone for best customer service. Make sure to have coupon codes. Use online to research only. Take singles to your trip for tips. Get exclusive level rooms for the best experience. Watch for deals on email. Don't delay to book, plane and room schedules and price change...

Customer Service People not knowledgeable about resorts. Was very disappointed that BookIt had me book and pay for a shuttle service from the airport to the hotel and I just learned that my resort offers free direct shuttle service at no extra charge. I was not able to get my shuttle fee refunded. They highly recommended I book the shuttle and had no idea of what amenities the hotel offered. They even tried to sell me excursions that the hotel INCLUDED FREE.

It’s literally been an hour since I booked a trip with Bookit.com. I found an error in the pricing from the Barcelo Website and what Bookit offers. It’s a $600 difference, I called Bookit and asked them to adjust and they refused—even though they have a price guarantee. I then asked them to cancel and they refused. Said I would not get back the $4k I was charged. I’ve had so many issues in the past with this company. Charging me double on my credit card for a trip last year. Took over a month to get it fixed. Avoid this site.

We called to cancel our trip to Playa del Carmen scheduled for July due to the US travel warning. We were told by Liang that the full refund would be given and flight vouchers to be used with ANY AIRLINE. He even repeated that yes we can use Spirit, American, United...any airline. It wasn't until I received the email that said only United can be used and that a flight change fee of 200 dollars per person would be charged. If we had been told by Liang that this would happen we wouldn't have cancelled our trip. Also we received an email that very morning that our flight times had been changed which would have made us miss a scheduled event due to a later arrival time. It is a shame that companies such as this one doesn't properly train employees so that we are not penalized like this. Our vacation was already ruined by unrest in the area we were traveling and now we have to pay even more because of misinformation.

Hello, I am disappointed with you, because I have called several time to speak with a representative in Spanish and they tell me that that they do not have anyone available and I have an important need to resolve, it does not seem fair to me. Please if you can contact me a representative in Spanish. Thank you.

Easy process, very competitive cost compared to other services and sites, just hope everything we purchased and signed up for comes through as promised. Navigation through the menus was easy and straightforward and easy to use. We will let you know after the trip.

We haven't gotten there yet but I want to say that the lady that work with me Carla did everything she could to make sure that we got the best deal we could get for 7 people. Thank you so much. It is two of my daughters' birthdays.

I booked a trip to the Dominican for our 30th anniversary through Bookit.com. The resort that we chose, Majestic Elegance, was great! The excursions and transportations were handled by their DR affiliate BD Travel. We had some little problems with excursions, but nothing compared to the trip home. The agent was over 20 minutes late picking us up for the trip to the airport. We hustled up to the ticket line and when we tried to check our luggage we learned that we missed the cutoff for luggage by three minutes, so we were put on standby around midday on Saturday. The only other flight leaving for Miami that day was full except for one seat, so I told my wife to take that one. The next flight was on Sunday morning, so I had to get transportation and a room for the night in a foreign country.

Very good experience! Good customer service. I will definitely book through BookIt again! I do need to talk to someone as far as the pay delay goes! Need a better understanding about that! Other than that everything went well. Nicely done BookIt!

I booked my hotel in Punta Cana through BookIt.com. The discounted prices at the all inclusive hotels were what attracted me. My booking and payment for my hotel reservation went through without any problems. And I received a follow up phone call too. So I obviously have not seen the hotel I booked yet but the booking process itself was very good.

This is the only website that I know which books over 6 people. The ease of booking a flight and hotel is simply wonderful. In addition, prices for trips inquired about usually stay the same for days sometimes. I booked a trip for 7 in about 10 minutes.

Drew helped me with my situation in booking my first trip with this website and it was easy and simple with him. I had a little trouble and he was able to tell me exactly what went wrong and helped me find a better flight. He was extremely friendly and broke everything down for me that I fully understood. I am definitely booking my trips through here for now on. Thank you Drew!!!

Return trip to Royalton in Punta Cana... love the place. Just hope they don’t continually try to talk us into showings, rooms etc... we're on vacation. Let us relax... BookIt is pretty good, however this time had problems with seats on planes. Reservation number wouldn’t let me sit by my lady, tried and tried. Finally went to American air, and it let me sit by her. Not sure what problem was...

It was pretty easy to book. I went on the next day to make sure everything went thru. The prices were $200 cheaper, so I was not very happy with that. It would be nice to have gotten the $200 extra off. If I would have known I would have done it that day instead. I have checked the pricing on and off for months.

This is not the first time we book our vacation with BookIt.com. We have had exactly what we expected from our stays and have had no issues with check in, flights or resorts. My go to for booking our trips.

We had a question about our credit card. We made a phone call to be told one answer. We decided to call back and ask again and once again a completely different answer. This left us confused as to rather we should book or not. The first lady gave us no conversation only yes and no answers. We felt the 2nd lady was more aware of her answers so we went with her. We loved the fact that BookIt was the most reasonable. We received the confirmation for the flights right away but we are still waiting for the resort confirmation. We had not used this site before so we are looking forward to going on our trip to Punta Cana.

I had 8 people traveling and I was having problems finding a flight and accommodations online. I called and received great service. I was treated with respect and she was pleasant and patient... One suggestion, there should be a menu selection for entering a representative's extension on the main menu.

I booked a trip and the agent gave me the wrong info for the airport. Instead of being an hour and 20 minutes is going to take me almost 4 hours to my hotel. I called customer service and after a brief conversation she put on hold for 25 min and then hang up the phone. Very disappointed. Never again I'll book with you guys.

Dealt with multiple customer service representatives throughout the entirety of the booking process and couldn’t be happier with the incredibly friendly and hardworking people that I talked to. They really go to great distances to make sure you are 100% satisfied with your plans.

We were suppose to receive a credit a bit over $140. As we found hotel cheaper within 48 hours of booking. They told us after the trip to reply with the receipt from the hotel and they would send it to us. NEVER GOT A REPLY! I tried 3 times to contact them. Very poor business practice. I travel 3x's a year and they will NEVER get my business again.

Excellent services and fast and very nice person and passion. Good prices and it took to book no more than 30 minutes. Warren you are very good. People like you they need customer services people like that. Very good Warren.

I have used BookIt.com to plan several vacations to Mexico and the Bahamas. I have never had a single problem and the service is the best. I could not imagine using any other site to take a vacation. One will not find any better prices for flights or hotels on any of the other major sites. This site is hands down the BEST!!

The experience of booking was perfect and the price was very fair, thank you. We’re gonna book everything from BookIt now on, thank you. Can’t wait to go the trip and with this website it very easy and accurate.

My friend and I booked a trip with the assistance of Todd. When we do future business we want to request to work with the same person because Todd was very helpful, patient with all of our questions. It took the time to find us the best deal possible. Thank you Todd for all your help!!!

It was a very friendly process with the exception of trying to book seats on the flight. Otherwise, absolutely loved it. I would definitely use it again. I also was happy with the prices of combining the hotel and airfare together.

I was having problems online with BookIt. I was trying to add on to my vacation package that I already purchased. So I called in and got Drew, whom is located in Florida. He was so patient with me and my boyfriend, as all three of us were on the phone discussing which was the best rate for flights. We were on the phone for quite a while adding on flights, transfers, and an excursion to our all inclusive booking. We even got disconnected during the call at one point, and he called right back. Drew was truly amazing! We can't thank him enough for helping us create a wonderful vacation.

I watched prices and researched resorts for weeks for the best price for a 7 day all inclusive resort in the Cancun Riviera Maya area. BookIt saved me hundreds of dollars on my vacation. This will be my 1st time traveling using BookIt. I travel 1-2 times each year on either a cruise or beach vacation. I can't wait to get to the resort.

In the past I've used Expedia and Apple for my all-inclusive trips. BookIt was able to beat both of them for the same exact trip for a considerable amount less. The BookIt website had more recent traveler reviews and pictures, making them the best option. Thank you BookIt!! The countdown begins.

Elizabeth was great to work with. She answered all of our questions, gave us multiple tips, and worked quickly but did not rush us. She was great to work with and very much appreciated. We will use BookIt again in the future, highly recommend.

I have had very good service with BookIt on several vacations. I love having the transfers from the airport set for you through the same agency. The drivers have always been very professional. The telephone customer service is great also.

I called to speak to customer service as I was having difficulty booking a 2nd room to match my Booking ID. The gentleman was rude and very short with his questions. For example, he wanted to know the abbreviation of where we were going. I explained that we had hotel only booking, no flight. He got exasperated and yelled that he still needed an abbreviation (which is not on the booking id). He went onto find the hotel and said it was now $148pp a night and I explained that I could see on my end that it was $110 a night and that is what we paid with our completed booking for 5 night stay. He was irritated and said that is demand pricing and nothing he could do. I asked to speak to a supervisor and he said there are none available. I am EXTREMELY unhappy with the customer service of Bookit.com and am embarrassed to have to share this story with my friends that I talked into using this website. We will be returning to Orbitz next time.

Site was very easy to navigate. Picture were beautiful. We are looking forward to our vacation with you. It is our anniversary and we are in need or a vacation. Your hotel and location look magnificent and we are looking forward to coming.

I can’t believe how simple “BookIt” makes it to set up hotel and airfare... The price is fantastic too! I got the room I hoped for with a pool outside our room and the flights are at the perfect times. The only problem was picking just one place... Y’all are the best!

We looked on other sites for weeks and finally we booked with BookIt to get the great price and customer we received when we booked our Mexico trip. The site was very easy to navigate. Hotel room and flight for 2 a price no one could beat. Thanks BookIt.com

I was lucky enough to be connected with Victoria when I called to book a trip. She was so patient with us and ensured we got the right price point and that we all arrived at the same place. We were flying from 3 different departure cities. So I was worried it would be difficult to book. But Victoria went above and beyond to ensure we were taken care of. Thank you so much!

Love the website and how easy to use and mainly the prices are the best I have seen yet. Will definitely continue using for future vacations and also recommend to others which I have already recommended to others. Received my confirmations quickly.

My CSR was very kind and helped me find the right package for the right price after our plans changed and we need to shift our trip a week. She went back and forth to check available flights and I really appreciated her efforts!

I just booked a trip. The booking experience was convenient. This is my 7th or 8th trip booked through BookIt. The only bad review I have is that BookIt doesn't have cruise options. You should add it to your website. I would've purchased my cruise through BookIt, instead I had to purchase through some cruise website.

This Canadian won't use Bookit.com for flights next time! We have a all inclusive vacation booked for April 2018. The price of the vacation was great and the resort appears to be impressive, however time will tell. I am crossing my fingers, that there are no further problems. We are from Canada and booked our trip to Cancun Jan. 1, 2018. Come March 2018 we received notification that our flight via AeroMexico was no longer available and we had to select a different flight option. Initially our flight was scheduled for an arrival time of 4 pm on a Saturday, with one stop. Our new flight options for the same day ended up being a late evening arrival with two stops. For us it is unacceptable to go from one stop, to two, to spend an entire day in an airport rather than at a resort which we paid for.

In my trip plans I have paid for flights, all inclusive resort and shuttle from the airport for two of us. I have no record of the shuttle payment and am wondering about how I will be able to redeem them? Otherwise it was a smooth process. Our trip is in a month, hopefully it will all go as planned!

The PayDelay program works great for us. This is my third trip with BookIt and use of PayDelay... Other websites let you pay but a few have a 2 payment plan one is a deposit the other is a month after and another website huge finance charge... BookIt PayDelay works great a small charge and I have 4 months to pay for trip. Already looking to plan another trip 6-7 months from now... USE PAYDELAY.

I found a lower price. So I called and I was able to get it reduced with a little patience. The agent was very patient and wonderful! The agent allowed me to book the new booking. Waited for me to give her the new booking number and cancelled the previous booking.

Have used your service the last 2 times we have booked a vacation and been very satisfied with how easy it is to plan and book our vacations. Will always use BookIt to plan our trips, everything you could ask for in 1 place.

BookIt is way less expensive and more convenient than any other vacation booking sites! I have used several different sites in the past but for my last few trips I have only used bookit. Bookit gives you many options and different price ranges to choose from.

I have purchased vacation packages through Bookit on a number of occasion over the past 6 years. Until now the process was fairly quick, clean and easy. This year March 2018 I was interested in booking a package for a family of 6 (4 flying from Chicago and 2 from Denver) going to Costa Rica and staying at the Riu Guanacaste. As you do with most online reservation you need to select the date of travel, number of travelers, location/destination, return date etc. On this particular afternoon Bookit advertised a sizable discount of $225 per reservation for All Inclusive reservations of 7 days or more. Good news our trip was 8 days and it met all the requirements (I thought).

Easy as pie!! The search was so simple and found what I was looking for within minutes!! Had good pictures and loads of information. Secure checkout. Thanks for all the help with booking the perfect anniversary trip for us! You’ve definitely earned my business.

The person I was speaking with confused me saying that to enter P.R. you need a passport. Other than that was perfectly fine. He was very helpful and e plain in detail. Also apologized about not knowing P.R. Is a state so you won’t need a passport.

First time booking online for a trip. Usually I just search different places and read reviews, then have a travel agent book for me and find me a great deal. But this website was so easy to use and search different places and the deals and coupons you could get, I just couldn’t resist trying. So I’m all booked for June. I can’t wait to see how it all plays out.

It has been a breeze booking with BookIt.com! Will definitely come back to this site for my next vacation! I love the Delay Pay option and really great detail on all the places I looked. Took out all the guesswork! Thank you BookIt.com for making it so easy!

I thought this website was great! Easy and it saved me a lot of money. I am really happy with everything and would recommend it. It was great booking flight and hotel together and the payment options were great! You can split payment or use their payment plan which I did. Easy to understand.

Extension ** was very helpful. She help me with my booking and I really appreciate it. I'm going to call her later on in the week to book my excursions with her. She will be handling all of my traveling information and traveling details for me for now on.

We have yet to take our trip yet, but after much frustration trying to nail down a trip with Expedia, I gave BookIt.com a chance. I had specific questions so I called the contact us number. I spoke to Alecia, answered all of my questions, and she handled everything over the phone. It went well was very quick. Hopefully the trip goes well too!

Extremely easy site to use and saved several hundred dollars on the exact same trip through other sites including my personal travel agent! Will definitely book through BookIt in the future. Also offered better options of airline times which we found to be beneficial.

But now in speaking with other reps, I will never use your service again! I have been trying to change my hotel due to travel restrictions to area where I am staying, and the service has been terrible! I am highly unsatisfied, never again!

The telephone representative spoke very good English and was extremely helpful in assisting in my travel details (flight and lodging.) She also answered several of my questions in a way I could understand. Hopefully she will be commended for her professional and thoughtful manner.

I love BookIt.com. Would recommend it to everyone and I have recommend it to family and friends. Thank you. I have never had a problem booking or ground transportation. Everyone is friendly and easy to understand when a question is need to be answered.

Booking through BookIt.com was easy and quick. It is the only way I book vacations. The website is user friendly and it is very easy to find the vacation that I want. Additionally it is easy to see the ratings of various resorts. I would recommend to everyone.

BookIt.com has been great. I was able to easily search vacations and rates to see what fit me best. I contacted customer service by phone and they helped me upgrade my existing reservation. Then I contacted them a second time for help with my itinerary and they were again very helpful. I will check with Bookit.com first for my next vacation package.

I found it to be so easy to plan a vacation. The price, list of options, the pictures, the payment plan, etc. everything was convenient and easy to maneuver when planning. I would definitely use this site for my future vacations.

All the problems started because it was impossible to get 10 people on a flight at one time. We had issues since 11 am this morning booking for these 10 people. It is now 10 pm. After talking to 14 people on the phone and getting aggravated, this man was very helpful. Finally at 7:20pm we got on the phone with Camilo **. After 3 hours on the phone with him, he booked our vacation perfectly for us. The other employees we talked to earlier in the day were either trying to tell us that we need to pay an extra 500 dollars for taxes or that there were no more flights available for us. This employee got us everything we wanted at a reasonable price, and he was very nice about it. Highly recommend talking and booking your vacation with him. He's great. Thank you!

My agent was great! She was very informative and made I got exactly what I wanted! I would definitely book with her again! She got me into a good location and in a area that I would love. Pickup will be good and drop off as well. I will definitely come back.

Good service and quick booking. I will like to be able to pick my airplane seats without so much trouble or being directed to another page. I trust your site. The free child offer is great. I will like to be able to pick a nonsmoking room even if I get the standard cheapest room.

Valerie was great!!! She provided answers to all of our questions, we have no complaints. :) Very friendly and personable easy to talk to. She had tons of information to share. We would recommend Book It to our friends. She is a asset to your company.

This is my first time using Bookit.com. It was a very easy process and the website was simple to navigate. All aspects of looking for flights and hotels was easy to do. I’ve never booked a trip online before and it was a good experience. The only drawback is my trip isn’t until November!

I was looking to go on a quick vacation with my girlfriend as a birthday surprise for her. It wasn’t easy at first but luckily I ran into BookIt.com and checked out their deals and quickly I noticed that everything I was looking for was all in one place, so I book it! Lol.

James ** - Took the time to review price difference, room differences/options. Explained all fees and property. His demeanor was so positive, wish all agents were like him. He made my booking so simple and hassle free. He went out of his way to give me his direct contact information so I could reach him with any questions that may come up. He was so informative and again, his energy was a very positive one.

I looked at all the travel sites and the best deal was with BookIt! I am taking my 19 y/o daughter and her friend. We hope to have the best time yet. We previously stayed at the Royal and am looking forward to being there again. Great Resort! Have not been on the vacation yet, but am very hopeful that it will be perfect.

The process was easy. No complaints, will see what the hotel is like when we get there. BookIt offers codes that also make an added bonus when booking our trip. Everyone likes to save money if they can. I enjoyed how I can easily see all the options and then sort by categories.

I'm planning a surprise trip for my daughter's 21st birthday. The options available and the booking process went so easily. The option to pay over time before the trip is also a great perk. Thank you BookIt!! I will recommend you to everyone I know!

This was my first time booking a trip with BookIt and all I have to say is, I will definitely be using your services again. I greatly appreciate how easy and quick it was to book my all inclusive trip to Jamaica. Thank you for making my experience great.

After browsing for days on several vacation package sites we were becoming frustrated that we couldn't find non-stop flights with the vacation we wanted. I'm a firm believer in less travel time and more vacation time. We finally came across BookIt.com and they had several nonstop options.

Customer service was above and beyond excellent. Professional and polite at all times, Exceptional Customer service!! Great customer service is rarely to these days, Any with such a pleasure to come across wonderful and great service at the same time!!

2nd time using BookIt.com. Very happy with them. Did not have any problems. Definitely recommend them for your vacation packages. I know I will use it again especially if they keep giving me those 200$ coupons. Used them to book to Cabo San Lucas and now to Cancun and hoping to use the next summer for Punta Cana.

I’m looking forward to my trip with my kids. It’s their first time going to Disney. The trip was reasonably priced for a family of 4. I got great reviews about the hotel. I looked on a couple sites and BookIt.com was the most reasonable.

BookIt was by far the easiest travel site to use. We found the rates to be extremely competitive, and also the customer service was very helpful in assisting us to change our room type reservation. Used to use Hotels.com but BookIt is far superior and will not go back to the other guys! Thanks.

Terrible, different prices than site, booked a different flight instead of the one I selected. Charged my credit card the wrong amount... needed to be credited twice! Told I could not speak to a manager. Unavailable. Tried to tell me it was a good deal and it was $500 more through the agent 2 minutes later! Unreal and corrupt.

This is the Second time we booked on this site and were satisfied with the service and the people were very very nice to us and they were very helpful to us as well. I think you will enjoy these services they provide.

I booked a 5 night stay at the Occidental at Xcaret destination. I was paying with 2 different cards. After booking I got a message saying my flights were booked however there was a problem with the booking of the resort stay and told me to call BookIt to fix it. So I called and they said the second card I used was declined. So I login to my account and that card had over $5000 on it. The lady I spoke to told me not to worry. I was putting $2000 on the first card and about $1600 on the second card. She asked for all the passenger's info again and I asked, "Why. It should already be there." She said she doesnt see it. I give her all the info again and tried to charge the card again which it was denied again.

The original agent promised free breakfast and a free shuttle travel from the airport to the hotel and back. It has been verified in the recorded conversation. He didn't send any vouchers to support it. When I called back, I was promised a callback with a solution That didn't happen. After waiting a week for a callback, I called and spoke to another agent who summoned the manager who told me that the agent made a mistake and there is nothing he can do except give me a $25.00 voucher toward a future travel outside the United States. How does that help my situation? I'm disgusted and disappointed. I'll think twice before booking another trip with Bookit.com in the future.

First of all it has not been the best Western in about six years. It was bought out! The room Was dark and smelly. I was sick every time I stayed in the room for more than 10 minutes. I was sick the whole time with runny nose, having a hard time breathing and headaches. The hotel description says they have a private beach and it cost five dollars to get in. But that beach does not exist. They do have a pass to a different beach but it cost $25 but you forget $20 in Food and drink credit. After the first night I wanted to get out of there but I couldn’t reach BookIt. I couldn’t find a phone number to call internationally. The second day I put a do not disturb sign on my door but the housekeeping ignored it anyway and came into my room while I was not there.

I paid for 4 all inclusive tickets to DR. We arrived to the airport almost 2 hours early only to be told the flight is already closed. We were stranded at the airport for 3 hours to contact someone at bookit. Then were told that we lost the money and the tickets. Worst thing that ever happened to me. They wouldn't give us back the money or connect us to another flight. Absolute fraud, they overbook people and if you show up after the plane is full you lose. Worst customer service and worst site.

It was a great experience with BookIt.com. It was easy to get a hold of someone to talk to without being on hold for forever. The representatives were very friendly, courteous, and informative, willing and ready to help with all my needs.

Just used BookIt to locate, and book a holiday in Mexico. It was quick and easy to use the site and I am well satisfied with the service I've received from them thus far. Here's hoping that the vacation is great too!

An easy to use site with great deals. I've never been disappointed or had any problems. They are always there to help. All of the destinations treat you well and work well with BookIt. I've always recommended them to others and have always gotten positive feedback.

I booked my flight+hotel package for a 3 night stay from 3/11 to 3/14 for $2600. I wanted to purchase an insurance to make changes in case of price changes or emergency, but could not find it. Now price is $1500 for same package. I'm paying $1100 more for booking early and for the website offering no insurance. Customer service can't do anything. My family vacation experience is going to be overshadowed by the poor service of this website. Is there no one to help?

Very helpful finding all-inclusive in our price range and our parameters. I wanted a swim up; she found one for us! Only issue is I had to ask several times about available discounts. I will use Book it again for our next vacation. Just be aware yourself of available discounts.

I have used BookIt 5 times and have had a great experience. I look for the vacation spot. It gives me the information about the resort. I will continue to use as long as I travel. No hassles no worries. I also use the pay later option. Down payment and then 3 easy payments until our trips. Great job and best prices.

I’m not very confident about dealing with online business but booking with BookIt.com was very simple. Prices were surprisingly low. I re-read the information several times to make sure I had everything right! My family are looking forward to our México vacation.

BookIt made it so easy to compare resorts in order to choose my perfect vacation at such an affordable price! I hope the resort is as great as it sounds! I’ll check back in May to update about my vacation experience. BookIt made the first step great!

Booking was seamless and easy. And here I found the lowest price for an awesome-looking and highly rated hotel! As well, when you become a BookIt member, you get an additional savings -- I would definitely use the site again to book trips in the future. Awesome!

Exploring was frustrating - but once I returned to book a vacation it was a pleasure. I am meeting lots of other family members. I look forward to the new experience for myself. Sounds easy and may be the ideal way for future plans.

The packages on BookIt were the most reasonable we have seen. The BookIt representative was professional and helpful. We have never been to Las Vegas and hope the flight and hotel will be everything we expect. BookIt did not have any information or assistance on things to do in Las Vegas.

The utilization of the site makes booking travel easy and convenient. I was able to search for a specific location and it brought up plenty of options that ranged in a variety of affordable options. The reviews provided are very helpful and the descriptions are beneficial.

Looking forward to spending my 60th birthday with my family, and friends, I'm expecting around 16 people in our party, the cost was great for a 4-5 star resort. Booking was easy and grateful they have a payment plan. Thank you.

When booking an all inclusive vacation in Mexico I normally go through Priceline. However, BookIt.com had the best rates and deals on my Mexican vacation!! I will definitely be using BookIt.com for all other vacation bookings in the future. Thank you!!!

Booking was fast and easy. I hope the stay as just as nice and easy. We are going on this trip for my wife and mine wedding 25th anniversary. My only dislike would be if the place we are staying supplies beach towels.

BookIt.com is a great website. It is my second trip that I have booked. It is quick and easy. Awesome deals. We love the all inclusive and flight offers. We would recommend anyone that is looking for a bargain to use BookIt. I compared prices with different websites and BookIt gave the best.

We booked an all-inclusive trip to a resort Cancun, Mexico for our group. It was a very good experience. All of the details of our trip was explained in detail and all of our questions were answered so we had all of the information we needed.

BookIt made our experience very easy in planning our trip scheduled for our wedding anniversary. From arranging resort to travel, airline accommodations and extra activities. This was a new experience for us to a vacation package outside the United States. We appreciated it being made so simple and helpful.

No problem at all when booking our hotel and flight for our son's wedding in June. I did everything online and had no problems at all. Now, as long as everything else goes this easy I wont have any complaints at all.

I rated my experience with BookIt a five stars. The representative Niema ** was informative on noticing too many booking transactions. Ms. ** fixed the problem sent me email confirmation of resolutions. This is an example of what superior customer service is all about. Thank you again Ms. Niema **.

We have used BookIt.com several times without a problem, however after saving all year for a trip to Negril, Jamaica and making reservations a couple months ahead of time we were notified 3 days before our trip that the hotel was overbooked. We were relocated to Royalton Blue Waters outside of Montego Bay which is of course not where we wanted to stay otherwise we would have booked there.

Talked to agent over phone. Very friendly and helpful. Answered question about number of beds in room and if there would be any additional charges upon arrival. Agent stated there would be two beds because booking was for three people and that there would be a nominal municipal tax charged at check in.

BookIt.com has a very easy search engine. Search by destinations, price and month. The reviews and pictures of the destination makes easy on the consumer if they have never been to that particular place. I liked option on choosing the flights as well, numerous price points and times.

I have been perusing Bookit (and other sites) for several weeks, trying to decide which resort I wanted to visit for my first all inclusive (I'm mainly a cruiser). I had everything completely booked out online and was ready to make the commitment when I got pulled into a meeting at work. Long story short, when I went home last night, I couldn't find the same flights that I had initially picked so I ended up calling Customer Service. I really thought it would be a quick call since I knew exactly what I wanted. Unfortunately, even though I had written down the flight numbers, my CSR was unable to locate them, nor could he confirm that I would get the perks of using my Chase United card when booking. He allowed me to go on to the United site and book my flight separate, then once I gave him the confirmation number, he was able to apply the same room discount, even though I didn't go through the site fully. He was extremely patient with me and most helpful.

Tried to correct names on 3-room booking and BookIt.com rep made mistake dropping all-inclusive option while making corrections. When I called back (1 hour later) to correct after seeing error in confirming email, I was told rooms no longer available and I needed to upgrade room category. So due to bookit error, the cost of trip went up over $1,000.

So far so good... Easy to book, great deal and nice people. Only hope that they don't change up our plans (Air) as Expedia had done to us... basically taking away an entire day of our vacation. I will tell you how the vacation was after return. Thanks.

This is my 1st time using BookIt, I am satisfied so far. Will give another review once I've been able to travel and hopefully see that everything with our reservation goes smoothly. And I can give more detail of the experience. However so far so good though.

We have booked nine trips with BookIt. The trip and hotel selections are great, and if there is ANY issue they are there to fix it! The customer service is always professional and friendly. We wouldn't book with anyone else! Thanks BookIt.com!

I liked how simple the website was to navigate and the options that were available. Only criticism is that I wish I could pick a hotel/resort and then choose a day rather than choose a day and see what resorts are available.

Easy to access. Great visuals. Helpful reviews. Super easy. Great rates. I would definitely recommend using to arrange your own vacay. However, a second hotel I was misquoted a price through the 800 number. I will NEVER use that again.

We planned and booked our celebration of being married for 27 years by traveling to Puerto Vallarta. I reviewed numerous travel sites and "BookIt" was far superior than any other site. I did have a few questions and contacted a "BookIt" customer service representative. I spoke with Jardine ** and I was very impressed with her knowledge, friendliness and really caring that we have a great vacation. My wife and I would like to thank everyone at "BookIt".

My experience has been very good so far. The agent that assisted me in the whole booking process was very knowledgeable and helpful. He helped me in finding the best deal for the dates that I wanted and a location that I really wanted to be in. So I definitely pleased.

This is my second time using BookIt.com. Josh was extremely helpful and spent the time I needed to make sure everything for my trip was going to go well. He found and compared lots of options for me and made things very clear for me to understand. I'm looking forward to my trip and using BookIt again.

My BookIt rep, Gideon Helped me sort my trip out. I did most of the work but my bank has restrictions for amounts over $1400 so once the rep got on phone with me I called the bank at his suggestion and authorized the difference to be charged then my rep was able to handle the transaction on his end. And when planning for flights I just let him know how much. I didn’t want a flight more than 20 hrs and I got 13 hrs excellent. Greece here I come.

I like the website, it easy to maneuver and enter information. It's very user friendly. I like the delayed payment plan offered. It gives you flexibility to pay in small increments making it more affordable for more people. Would definitely recommend BookIt.

I'll like to take a moment to thank BookIt.com for making vacations affordable again. Since I've used your services I've been able to take vacations and not worry. The reps are very resourceful and takes the time to give you what's best for your buck!

My rep was great. I will be keeping his info to give to friends and future trips. He was patient and helped find me the best vacation to meet my needs. Very informative. Very professional. I wish all reps were this patient and nice. I am very satisfied.