Bluegreen Vacations Reviews

An hour later, we went into another room to complete the sale. We were first asked to put $6000.00 down, finance the rest at 16.99%, $400.00 monthly for a total sale of 30,000.00 plus maintenance fees. I was then asked about my credit. I told her NO! I refuse to borrow money and pay interest on future vacations. This conversation turned into an argument very quickly. The sales rep then went and asked another sales lady to come in with a better deal. Again, we told them both "it's not happening!" After a good hour of them trying to talk us into making this purchase, the sales lady got very irritated and threw our paper in the trash and told me how much she was hurt that we wouldn't buy. She got very loud and very upset with us.

I made it clear that if I can't sleep on it and research it, I will not make a spontaneous purchase. I was so mad that I walked out and got in the car while my husband got his "not so free gift cards" from Bass Pro. I waited another 30 minutes for him in the car. They made him wait even longer to get those. This is such a scam and it is so unfair to the people that can't say no. You really do get to the point to where you want to sign to get the heck out of there. No way they were going to sucker me into a lifetime of vacation payments. Please beware!!!

It was supposed to be easy to book a vacation, that our package was plenty of points, that we could refinance easily once we got home, that the maintenance fees were low and would never go up. That's just a few of the problems from the beginning we had. We were never told we had a rescission period (time you can cancel without penalty). They told us we had 30 days to use it and if we didn't use it, we would lose our down payment. We were only told this as we were leaving. The contracts were shuffled and covered up in front of us when we signed. I tried to grab them and read them and they kept taking them from me. Their "contract" even managed to cover for all their lies they told me. Seems like Bluegreen trains their employees to lie and cheat people.

I contacted customer services and they were completely rude. I have been yelled at, cussed out, laughed at, and had the phone slammed down in my ear. I have since then attempted to get them to cancel my contract for numerous reasons and they only want to give me additional points for my trouble. Can't use them, if you can't schedule a vacation because there is no availability. Keep in mind, I have NEVER used this nightmare. I attempted to keep up with maintenance fees for fear that my credit would suffer. I have since given up that task. I was contacted by Pinnacle Recovery and they were just as bad as Bluegreen. I was called names, yelled at, cussed out, threatened and harassed. I filed a complaint with the BBB and they are no longer allowed to contact me. I was contacted by Pinnacle Vacations to sell it but they are scammers too. I believe that Bluegreen owns those companies.

Dealing with Bluegreen has been a nightmare. I have filed complaints with the Attorney Generals in 5 states, the BBB, the FTC, and made complaints on numerous complaint sites. I have written letters to both their corporate offices and the ARDA. I contacted their lawyers and they never returned my calls. I am sick of this. It's getting to the point that I cannot maintain the mortgage. I have talked to many in my situation. Most quit paying the mortgage and suffer the consequences on their credit. I considered refinancing my home and adding that to it and then giving it away but I can't stand the thought of adding that to my mortgage. I was advised by my mortgage person that this would be my best option but the truth is it's not. I just want out of this nightmare. I am sure everyone in my situation would just walk away if they could and let what they have in it go. I would love to do this. I would advise that NO ONE buy into this. Walk away while you can...

We purchased 3 days/2 nights for $149.00 at the kiosk. Within a few weeks I received phone calls reminding me to book our trip, and if we did it within 30 days we would get an additional $150.00 in Bass Pro Shop gift cards if we booked soon. The Labor Day weekend was coming up soon so we booked the trip to Cedar Lodge in Branson, MO. I have always wanted to see the area and it seemed a great opportunity to visit Branson.

We took a few days on the way up, since it is a 10 hour drive from Houston. It was made very clear to us that we would be staying at the Radisson in Branson, which was great with us. A few days before the trip we received a phone call offering us an upgrade to stay at the Lodge, but we turned it down. The check-in at the Radisson was quick and easy, and it is a very nice hotel.

We enjoyed our Saturday and Sunday in Branson, then drove to the Sales Pitch Center at 8:00 Monday morning. We had to be back home asap because we both had work the next day. And, it was that 10 hour drive. The man who was assigned to us took us to a round table, and asked us questions about our life, and if we traveled and took vacations. We do, and nothing about the Blue Green package interested us. He began to tell us we were really sad inside because we didn't take fabulous vacations on a regular basis, and we were really suffering and unhappy because of this. Also, we were not kind enough to ourselves because we really needed to get into this "program" in order to be happy and complete. Not in those exact words, but very close. It was like a counseling session.

We transitioned from the round table to a tour of the grounds, back to a round table in a different little room. The entire time we were saying we did not want to buy into this program. He then began to show us enormous figures of $28K, with about $6100 down and payments of only $400/month, to buy into a timeshare. We very nicely said for about the 10th time we were not going to buy anything. He then asked us our credit score. Oh my, red alarms went off then!

Then he got his supervisor to come offer us a slightly better deal. We told the second salesman no. He left. The first salesman asked us to sign this one simple piece of paper saying we had turned down the program. My alarms were still flashing, and I said, "No, we are not signing anything." He stared at me in shock. He said, "Why not?" I said, "Because we are not signing anything." He said let's walk to the checkout center to get our "benefits". We said "it's okay", "we are done" and sorry we took his time, and we did not need the "benefits".

We walked up to a counter with a nice lady, and he said very loudly, "These people want to leave without signing this paper. AND, they do not want their 'benefits'! What do we do?" The nice lady said, "I don't know, I just work here. You have to call someone higher for that." The salesman then said, "Well, you came all the way up here so at least you can have your 'benefits' [which were the $150 in Bass Pro Gift cards]." The lady gave us the gift cards and put another form on the counter for us to sign, a statement that we had received the Gift cards. Hubby signed it. We were ushered out the back door, and that was it.

Then all the way home we worried that hubby's signature they got at the last minute was going to be used to rook us into a contract with these people!

Never again, never, never, never. The trip was nice, but for only $50 more we could have had two nights at the Radisson with no pressure. We still have the gift cards stuck away in an envelope, irrationally imagining that using them will trigger a secret code that will enroll us in a $28,000.00 Blue Green timeshare membership!

Don't do it, it's not worth it. I have 2 family members that bought into timeshares years ago, and they regretted it.

Well, this year they got slick with their antics. They reminded us that we were part of the 1% that was still using a fixed week, for which I explained to them the reason why we were still part of the 1%. My wife and I told the sales representative that we didn't want to lose our deeded property. The sales representative said, "Oh no, we no longer require you to do that." They asked if we pay maintenance fees for the even numbered year that we didn't use our timeshare for which I replied, "Yes, we do pay maintenance fees". The representative replied, "Oh I wouldn't want to pay fees for the year that I wasn't using". She then told us that we could upgrade and still have our fixed week. I ask her again if she was sure that we would not lose our fixed week and again she replied, "No, you would not lose you fixed week".

Several times my wife and I ask the representative if she was telling us the truth, and again she replied, "No, you will not lose your fixed week property". So we purchase the upgrade in order to have vacation points for the even number years also. At least that's what we thought that we had purchased. For one month, our property still showed up on the Bluegreen Website as having our deeded property along with the purchased points vacation time. When it was time for our first payment to come out of my checking account on 6/13/2013, the pay was not taken out.

I called the Bluegreen Mortgage and I was told that the payment would take another five days or so, and that they were not finished updating our information. When the payment was taken out of my checking account and our information upgraded, I then realized that we had lost our fixed week for which we paid our hard-earned money for over a seven (7) year period. I called the sales representative and asked her what happened to our fixed week. She pretended to act as if she didn't know and was as surprised as we were about it. She said that she was going to check and that she would call me back. We haven't received that call yet.

I wrote the sales representative a letter on July 9, 2013 and told her exactly what my wife and I thought of her tactics and lies. I also reminded her of everything that she told us to our face, yet they were all lies. It's a shame that they can get away with this sort of business, but it happens and now we are stuck with something with maintenance fees that have doubled from $300 a year to $897.70 per year.

After tour was over, we were taken to a large room with many cubicles with more sales people. We sat through the whole pitch and said, "No, we really can't afford this at this time." Then the sales person went and got someone else to start pressuring us more with how great an opportunity this was and how we just shouldn't pass up this deal & that it was only being offered that day only. We were told if we didn't want it later, we could it back with no problems. After realizing the only way we were going to get out of this room & the constant sales pressure was to sign, we figured we would cancel it right away and be done with it. WRONG !

After trying to cancel this purchase, we were told it was too late and that we would have to sell it ourselves. Oh but wait, they have a company that, for a fee, would sell it for us. We contacted Pinnacle Vacations to have them sell this for us after paying a fee to them. I sent them a check, which they promptly cashed and we waited & waited & waited. To this day, we have not heard anything from these people or has the timeshare been sold. We have never used anything nor do we intend to since we really can't afford this junk. They continue to take payments out of our checking account monthly, and now we are being harassed several times a day from Pinnacle Agency for maintenance fees, fees that we were not made clear of at time of sales pitch.

My husband was diagnosed with cancer last year and with mounting hospital bills, not to mention he was injured at work in January and has been out of work since. We cannot afford this timeshare. I was called again last week by Pinnacle and after trying to explain to this woman that we just don't have the money, she started threatening me with lawsuits. She was very rude and hateful, so after trying several times to explain our situation, I hung up on her. Bluegreen should be ashamed by their way of pressuring people into buying into something that they know full well the customer cannot afford, not to mention they don't understand most of what they are agreeing to. These people are Fast Talking and know that most of us don't understand what the ** they're getting themselves into. As of right now, we are trying to find someone that can help us out of this mess.

Another interesting fact that I found out at about the same time is that they had failed to follow through with our cc application that would help us reduce our maintenance fees. At this point, I decided I wanted nothing to do with Bluegreen as they absolutely are a company that lacks any integrity. I have served my country 3 times and have a 0 tolerance for people who say one thing and do the opposite. I decided that our account was buffooned enough that I would take it up the ladder and see if they would do the right thing.

So I started with Sales. Sales told me that I had to deal with owner services, owner services told me I needed to deal with sales and round and round I have gone. Along the way, I have found out that their "Customer Relations" people can't receive e-mails, that certain people don't have bosses that can be talked to. I was promised phone calls from Pablo within a few days, and was promised follow up by Autumn "as soon as she got a response from sales" and then nothing for a month. When Pablo did finally call me, he had the nerve to tell me that he hadn't gotten a hold of me because there wasn't anything he could do for me so why bother (ugh). So it was back to Autumn ** who assured me I would get a phone call from Troy (the regional sales manager within a day or two) and it took 10 days.

Apparently, the Corporate executives don't have phones or computers so if they aren't in (like Troy supposedly wasn't even though Autumn says he was), they can't address customers' concerns in any kind of timely manner. In the meantime, Autumn kept promising me to put a hold on my account until this got resolved so that I wouldn't be taken to Collections. She said she put a note in the computer system for the mortgage department to see. Imagine my surprise when I found out that the Mortgage department can't see anything that the Owner Services writes in their system as "they are different".

So I was dealing with Andrew from the mortgage department and he said the mortgage department absolutely cannot put a hold on my account ever, and I would end up in collections in 2 days if I didn't give this guy the information he needed (mind you, this is the information that Daniel ** was supposed to call and get); he insisted he was trying to help. I made the payment because my credit is very important to me. Not 10 minutes later, I get a call from Autumn ** saying she talked to Andrew's boss and a hold (that's right that thing that the mortgage department "absolutely cannot do") was put on my account. And the worst person of all within Bluegreen is a super tie between Wanda, Pablo, and Troy. I didn't mention Wanda in here because she was absolutely ridiculous to deal with. She was the one who lied and said she did not have a boss. UGH. I hate Bluegreen. There isn't a single honest person in the entire company that I found.

Next thing I know, I received another letter threatening action if I didn't pay the fees. I wrote back and advised that I could not pay and wanted to cancel my membership. Within a few weeks, Pinnacle Collections called and wanted to collect. I think it's important to note that my Bluegreen purchase was for points only and not for a physical unit. It's not a sure thing that you will be able to book where you want to go, just a chance. Bluegreen made many promises during the sales pitch that they since have retracted or never provided.

I hired Pinnacle early on, paying them a fee, to sell my timeshare. I never heard from them again after that. It's interesting that the same company offers to sell your timeshare, with big promises, and then turns around and is a collection agent for Bluegreen. Bluegreen had suggested Pinnacle as the only legit entity to deal with for selling. On one of our trips, we had to go to a sales program. The Bluegreen sales rep made my wife cry when we didn't want to buy extra points and suggested we were poor financial planners. The high pressure and arrogant attitude when we didn't buy ruined the timeshare for us and made my wife physically ill.

There is much more to say but I'll leave it at this: unless you're rich and money is flowing in your life, you better leave timeshares alone. If you buy a Bluegreen timeshare, they consider you hooked for life on the maintenance fees no matter what. If you can't pay your maintenance fees, you can't get out of the contract as far as they are concerned. They begin harassing phone calls and threats of ruining your credit rating with no regard to personal problems. Pinnacle Collections is calling me daily trying to collect for Bluegreen. If you don't pay, you're locked out of using the facilities but still expected to pay the fees. They also added several hundred dollars to my $700 plus maintenance fees as a punishment for not paying. There are hundreds if not thousands of Bluegreen timeshares on eBay, etc that the owners are unable to sell. I was scammed twice trying to sell mine. If you buy a Bluegreen, understand that they will hound you to buy extra points and they will never let you cancel. I've had to hire a legal team to help me even though I can't afford it. Beware. There are better ways to vacation. It looks good at first but no mercy.

They want to set the times on your only full day there to convenience themselves. So my husband told him there is no way he is going to use the one full day he has there with the kids to do an update that we did not need to do in the first place as this was the first time we had even used it. So they set it up for Sunday morning at 9:30am. Now, think about this 9:30am, 2 kids, check out time is at 10am. You have to be there 20 to 30 minutes before the time. How do you get out loaded up to leave and do an update? Once again, Bluegreen doesn't think of the customers, just themselves. Check out time is at 10am. I showed up Sunday at 10:40am to surprise my kids because I did not get to spend the weekend with them only to find out that my mother had come down to help my husband, so he could do the update on the timeshare and the kids would not have to be there.

She only lives 45 minutes away. So I went in, asked what room he is in and went up only to receive a call note that they did allow my mom to stay in the room with the kids until 11am until he could get back, pack up and leave. So at this point, my husband has been in the update for 40 minutes or more and the resort called up the road to tell them I just walked in. They stopped the update and made me go up the road to the update and I never spent the night on site. I have no idea how they liked anything. So a 1-hour update turned in to almost 3 hours total. Then the amount of disrespect and all we got because my husband threw a fit, first, because he did not know I was coming; two, I did not stay there, 10 minutes total walk in up to the room and then they called that I had to do the update or pay full price for the weekend.

If you are looking to buy a timeshare, never consider Bluegreen. They are very dishonest people. Cheap rooms, broken appliances, not enough water to take a Jacuzzi bath, loud elevators and of course, they don't care about you, just your money. I will buy off of eBay and get the same thing for pennies on the dollar and yeah, I do own a Wyndham Property. I never had a problem there. I bout it off of eBay and I love it. And that is right, I did not stay there. I'm just going on what my husband and his nephew and wife told me. The whole presentation turned out to be one sugar coated lie after another just to get people to sign up. I am disgusted with them and all the other scam artists out there preying after hard working people. I am even more disgusted with myself for letting myself be conned. I thought I was more aware than that but I guess I am not. Needless to say, I will use the remainder of my points because I paid for them but when done, screw Bluegreen. I will post on every blog I can find to help everyone out. Please stay away from the BS place.

When I would not budge, he transferred me to his manager. "I understand you have questions", was his first statement. I responded that, "No, I don't have any questions. I just stated that I am going to do some background information on your company with the Better Business Bureau, Chamber of Commerce at the state level, and Consumer Affair.'' His response was that I had signed up at the Cooking Show. That was supposed to make them legitimate. I responded that the Cooking Show is not responsible for verifying the business conduct of every participant, and it was up to us as individuals to protect our own finances.

The bottom line was that I was not going to give over any information to a company I was not familiar with before doing my research. The manager hung up on me at that point. People, never give any financial or personal information to anyone. Legitimate companies will never ask you for this. Always do your homework before a scam artist like this company asks you for money. If they are persistent, let them know it is not going to work for you. After reading all these negative reviews, I am glad I listened to the horror stories my mom sees at work everyday! Bottom line is that if something sounds too good to be true, it probably is!

I informed Blue Green Customer Service that the salesman never notified me that there would be a penalty. I did not receive a copy of my signature or the disclosure agreement. I only received a copy of the receipt. BlueGreen then said that during my booking confirmation phone call, I was notified of the possibility of penalty. One of their sales associates told me that this phone call did not in fact notify me of this penalty. I ended up paying $150 for the hotel, $100 penalty, and lost $100 in gift cards, totaling $350 for a 2-night stay in a run-down hotel.

I am trying to block this charge through my bank account for fraud. I recommend staying away from not only the timeshare portion of BlueGreen, but also the weekend get-away promotions that BlueGreen is offering. My complaint is only one of thousands regarding BlueGreen. I wish I would have had prior knowledge of this company and their shady sales and business practices, because I would never had talked to them.

I was laid off from my job 9/2010 and am on social security which barely covers my normal monthly bills. I emailed Bluegreen and asked about their buyback program and I was told my problems are my problems and they do not buy back. I would just have to suck it up. I have had to stop paying my bill because I cannot pay it. I am being driven crazy by Bluegreen’s collection company (Pinnacle) and I know that my credit is going to be ruined. I do not see any way out. Beware!

I should have told him to give me a copyright then and there! I called the company to tell them that we would like to sell our points to them. We were told that they do not buy points back. Our contract states that if it is not in writing in the contract, it is not legal and binding; it also states that nothing your salesperson tells you is legal and binding either if it is not in the contract. I looked through all my papers and I was not given a copy of anything he had us sign in his office, only what we signed with the underwriter (what she is called). These salespeople are taught to make you feel comfortable about taking on this financial burden! We were told other lies as well, but that one really shocked us.

Finally, we booked for Orlando in March of this year. First, they called to tell us that the resort which we were promised was overbooked and that the only way we would be able to stay at the resort was if we agree to spending an additional $75.00 per night to stay there in addition to what we have already paid. When we rejected the extra payment, we were told that we would be staying in one of their "offsite" hotels. With our plans to leave Friday of this week, we came in to see voicemail on the phone with an urgent message to call. Before we had a chance to call, Nathan (night manager) called us back again. It seems that they wanted our credit card number. We once again told them we do not use credit cards and offered up our debit card, to which we were told would not work. This Nathan also told us that if we didn't have a credit card, he was going to have to cancel our booking and not refund our money.

I told Nathan that I had told the first lady that I didn't have a credit card, only a debit card and that we had been contacted numerous times and that no one else had asked for a credit card, why did it matter? He began to get smart and insinuated that my wife and I were lying. I told Nathan that I was going to post this and use his name so all could see what a sorry ** he really was.

The sales presentation was done in a closed room and was followed by a tour with an overworked, tired and apparently indifferent salesman who didn't have authority to do much of anything. No explanations were offered at any time, and then we were led back to the sales closing area. A fellow named Ivan gave us a high pressure pitch with several pages of handwritten figures, most of which we couldn't decipher and we were told that this "offer" was available only today.

Yes, we could have left at any time but my wife and I, after traveling the previous 3 days were tired & overwhelmed and when we were told that this vacation offer was affordable at only $43.00 a month, we thought it was too good to pass up. We learned after arriving home that we had signed up for a Barclays credit card that had already been spent to the tune of $10,000 dollars. At the closing, we signed so many papers and had so little time to sit, read and comprehend what was being passed to us to sign. We honestly didn't realize what was truly happening.

Now we're being inundated with telephone calls from Barclay Bank for maintenance fees of over $390 and I'm not working as frequently as I had hoped due to the economy and being medically retired after a transplant and a heart attack. My medical costs are soaring and I'm on so many medications and have been recently hospitalized. We're swamped and don't know where to go for help, if any help exists. We're both 62 and have never been in any financial trouble until now. I'm learning that we were scammed by Blue Green/Barclay Bank.

During the presentation, we fell victim to a variety of material misrepresentations, which we only later found to be false. We were told that we would receive 20,000 points a year that could be used at RCI as well and that our timeshare was a real estate investment, which would appreciate in value over time. We were also told that new nearby developments would drive up the price of our timeshare in the near future, and that we could easily sell (or rent) our timeshare for a profit. We were also told that we would be able to exchange our property location and go anywhere without paying any fees other than the $169 booking fee. The sales representatives told us that Bluegreen representatives would act as our travel agents, and that they had monitors which displayed specific client travel times and potential airline accommodations as well as car rentals. We were told that Bluegreen agents would also have all of our offers loaded into a database profile, which would allow them to choose the best offer for us to use for a specific trip.

We were also told that we would be able to refinance our timeshare at a local bank, but we later discovered that banks don’t refinance timeshare loans. We were also told that we would be able to write off timeshare interest or the timeshare itself on our taxes, but we later discovered that this is an exception only made for vacation homes and that timeshares don’t belong to this classification. We were told that our 20,000 point plan would grant us far more amenities than it actually did. The sales representatives claimed that resorts were available al the time, and that we didn’t need to plan our vacations more than two-three months in advance for any resort. The representatives also claimed that we would be granted three extra two-week vacations for free, one of which was a yacht vacation. These vacations never materialized.

We told the representatives that we wanted to take a group with us in 2010 to Mexico or Hawaii for Scott’s 40th birthday. They assured us this was definitely going to happen; that we would have no waiting period and the timeframe was long enough. So I called after I got my ID number to book this trip and the representatives I talked to at Bluegreen laughed when I repeated what I was told would happen at the presentation—that they had my profile and could tell me what was the best to use and that there were big screens in the office showing all of the various flights and vacation areas available to me. There was no availability at any Hawaii resort for 1.5 years and if I booked it, I had to use it or lose the points. This was in stark contrast to the specific promise made by the sales representatives at the time of sale. We were told that Bluegreen representatives would aid us in booking a vacation that was guaranteed to be available, yet there was no availability and we were laughed at by representatives over the phone.

I decided to transfer 8,000 points to RCI so we could go to Mexico with our friends as planned. When I tried to book this trip, I was told that the all inclusive resort would cost $1500-$3500 per person per week! The cost to book the trip was $169. After three days, if we decided that we couldn’t go, we would lose the $169! None of the resorts that were affordable were even available for a year. We had been told at the presentation that the only cost for a week at any resort would be the $169 booking fee. We had been told that there would be no other fees. We would never have purchased this timeshare if we had known that we would not be able to book reservations at any time we wanted, and that we would be subject to fees far beyond what we were told we would be responsible for paying per vacation.

I’ve contacted all Attorney General’s Office associated with this company and contract, only to have all of them point the finger in all other directions. I want to be part of a class action law suit! My credit has been hit with a foreclosure!

They almost caused a split-up between me and my companion/spouse. They have caused me countless nights of sleep. They have rising non-disclosed fees/costs.

I made it very clear, upfront and on numerous occasions, that we could afford either the monthly payments to upgrade or the annual maintenance fees but not both. They promised that by upgrading to Silver, we would never have to worry about coming up with cash to pay our maintenance fees. We could pay them with our points. It took, at the time of our closing, 18,000 points to pay $1200.00 in maintenance fees. I stopped our closing three times and asked both Melissa and Ian, the closing agents, if in fact we could pay our fees with our points and never have to pay out-of-pocket ever again and each time I was promised that was in fact the truth. So, we signed the agreement. After we got back home, I went to rescind the agreement. I didn't trust them.

We had no rescission letter in our packet so I went online only to find out that we were locked out of Bluegreen while they were doing title work, etc. So I began calling. We have three business days to cancel our agreement with them. I could never talk with a person and each time, I was placed on hold until I would get frustrated and just hang up. This is exactly what they want. They don't want you to rescind the agreement. They need your cash and all that they can squeeze out of you. I was unable to rescind it, so game on.

In October, we got our bill for the maintenance fees. It was slightly over 1200.00. So I went online to pay with my points; it would take 18,000. We had just purchased 22,000 annual points but it wouldn't let me pay the fees. It kept telling me that I didn't have enough points to pay the bill but I sure did. I had 22,000 and it only took 18,000. I should have had plenty enough points to pay it. I finally got through via telephone to a Bluegreen ownership representative and I was told that I didn't have enough points and to check out the new rate schedule. I did just that. It had changed and it now took 80,000 points to pay the same $1200.00 that it only took 18,000 points two months prior. I still maintain that this was a case of fraud. Those people had to know at the time of our upgrade and closing that these changes were going to soon take effect yet they claimed that they didn't know.

These people will lie to you and they will use any and all sales tactics to sell you a useless time share. This is why they should be called crimeshares, not timeshares. And the maintenance that you pay for is virtually non-existent.

I am a disabled former residential contractor and I can tell what has been maintained and what has not. I have pictures taken on every trip and to different properties. Our maintenance fees have since risen to $1310.00 annually and it is taking food off of my table, medications from me that I need daily.

Bluegreen doesn't care. All they want to know is when and how you're going to pay the fees; nothing else matters. We have paid thousands of dollars to re-sale companies to try to rid ourselves of this cancer. There are over 6,000 timeshare resellers in Florida alone. Never pay an upfront fee people. I still don't understand why there hasn't been a class action lawsuit brought against this leech of a company and put them out of business.

Stop the bleeding of the consumers who were lied to. If they lie to you it's called business but if you lie to them, it's called fraud.

In any event we felt that it would still be a good investment for our vacationing future. The following year (2005) my wife was diagnosed with stage three throat cancer, so our vacation time was a bit limited. Knowing this, we tried to alter our commitment to Bluegreen. Even after explaining the situation to them, they only wanted one thing, the money! Now here it is 2010 and we have reached the end of our rope with this commitment. Even though my wife has been cancer-free for the last five years, the downturn in the economy and the loss of our business have left us unable to continue making the required payments for this vacation that we don't use.

So, we decided to ask Bluegreeen to release us from the obligation and simply keep the money that we had already spent and let us go on our merry way. Their response was, as before, no way. Show us the money or we will foreclose. Now it seems to us that if someone were to give us $23,000 and not expect anything in return that we would be foolish to turn them away, especially when we would incur no further expense by doing so. Not Bluegreen. No sir. They are going to hire some fancy lawyer and foreclose on our vacation points just because they can. They don't have any regard for what that will do to our credit rating (which we have worked very hard to maintain).

They simply don't care. They suggest that we sell, rent, or give the points to someone but they control all the companies that you need to utilize to do that and no one wants them. So in closing, I must say to anyone reading this: Beware of Bluegreen. Don't believe for one second that they are in this to do anything but line their pockets. Once they have you signed you might as well forget any deviations from what they want. Not only have we spent $23,000 on vacations that we will never have, but this Bluegreen Corp. intends to ruin our credit with a foreclosure on points that have no value at this point in time.

Ed ** recommended I pay a fee of $913 to have this company rent us out. Resort equity marketing ripped us off, never renting one week. They are now defunct, won't return calls. As of December 3, 2010 we received a certified letter to both my husband and another to myself letting us know we can no longer book reservations and all future reservations will be cancelled until we pay full payment of $17,057.09 representing principal, interest, and late fees within 30 days or they will terminate our membership and retain "all" fees that we have paid thus far to purchase and maintain our membership. Our story has all the headaches and disappointments of every testimony you have read thus far. We are average people with hopes and dreams of a nice retirement. We have drained our assets and now have bad credit because of this fraud which needs to be stopped. We live from my part time paychecks and my husband's social security to get by. Who will stand for us against a big organization taking advantage of people, painting a picture of nice resorts and happy retirements?

We started to use our points to pay the maintenance as we were no longer using them, however, Bluegreen reduced the amount of money that they were worth and they no longer pay for the maintenance. They also increased the maintenance every year way beyond what is acceptable. We have been in touch with them on several occasions regarding this with no acceptable outcome.

We are in a situation where we can no longer afford to pay for this. We paid $46,000 dollars for the timeshare as well as the ever increasing maintenance fees. It is now three years since we last used the timeshare. We have contacted them on several occasions regarding our financial situation with no outcome.

We had trouble with the maintenance fee and Bluegreen says until we’re squared with the maintenance fee, we can't use the club. Well, in the process of making our mortgage payment, it got behind because it was being sent to the collection agency for the maintenance fee. The company is called Pinnacle which is not affiliated to Bluegreen, so I was told. Now, this went back and forth for a few months. Pinnacle is saying they couldn't take our payments to the mortgage because they weren't affiliated with Bluegreen but in the end, that's exactly what was going on. To me, it seemed as though they were trying to get us late on our mortgage payment on purpose.

Well, after fines and penalties of over $500.00, our 2010 maintenance fee got squared up. Now for 2011, I have set up a payment plan for the maintenance fee and guess what? We can’t use any points at all until all 2011 maintenance fees are paid. After we paid over $500.00 extra and a total of $1,795.00 for 2010, to get our 2010 points cleared, now they are frozen until we pay the 2011 maintenance fee. We have over 16,000 points from 2010 and we can't use these until our maintenance fee for 2011 is paid in full. How the **** does this work? Please explain this to me, something bought and paid for but you can't use it. Ah yes, here we go again, the **** fine print got you again.

When I finally did get to speak with someone, I was directed to call another number, a mortgage company, I was unable to speak with anyone so I left a detailed message. Several days passed and I still had not received a call back. I tried again, again, and again for 6 months. Finally I gave up. Bluegreen never contacted us and I just recently found out they have ruined our credit, by listing this as foreclosure.

My husband and I have worked for 20+ years to develop a credit history to the scores of 700 - 800. Now Bluegreen has ruined us. We can not get a loan for anything! I want this business to be held accountable for ruining our credit and I want them to restore this by removing foreclosure from our report. The government should shut this company down and pay restitution to all the people they have done this to. The consequences is that it has ruined our credit that we have taken 20+ years to develop. We can not refinance our home, get a loan for a car, buy a new home, etc.

In 2009, we decided to upgrade to "Bronze" - after bribes and pressure. We got 2 certificates to be used within 1 year for a 7 night stay "anywhere." However, when you look at the back, it is only good for some resorts and certain times--far from what Gabe promised. We were also given 4,000 bonus points which we were unable to use and they will not roll over for us. I also feel it is wrong for them to remove unused points if they are not used within 2 years. You pay for them; they should be good for something.

On June 22, 2010, we had our "update meeting." I wanted answers to my issues--2 accounts and expiring points. I was told that the 2 accounts was no big deal as everything was charged as one. Charlie kept trying to get us to upgrade to gold in order to get all these extra benefits. We kept telling him that due to past experiences, we would never buy another blue green point or recommend them. He kept trying to entice us by mentioning various benefits and how would we like them. I said they are fine but I need to upgrade to receive them and I told him I would not buy anything else. We were "held hostage" as we were unable to leave until he was done.

When I had talked to Patty back in April/May, she said that we have 2 accounts because I demanded Gabe to set us up with a deeded property in Myrtle Beach. I said it would be nice but I do not recall demanding any such thing. I did question as to why they kept moving the deed whenever we did do any upgrading. She said she went to a corporate manager and he said nothing could be done without us buying more points!

They do promise you great meal deal coupons when you go through these meetings but all it is are buy one get one free to expensive restaurants that you can get out of the local books. Nothing special!

When we bought the time share 3 years ago the yearly maintenance fee was around $300. It's soared to $900/year. I tried to get this off of our credit and was still getting one line replies. "Thank you for contacting BlueGreen Corporation. Unfortunately, we are unable to assist you as your ownership has been terminated due to non-payment of your loan. “I told this Jamie S. that I was trying to take care of this matter because we didn't need this on our credit. He was anything but helpful. I'm sure they sold the air we bought to someone else. I told him if I had known they were going to cancel our membership we would not have sent them $1032! We could have used that money to put on other bills.

In three years we used their services one time and we had always paid as per required by our loan. I told Jamie we pay $365 a year home owners fees and we live here! We didn't even use their facilities and were required to pay $900 a year and it was increased at their discretion. I kept all of our correspondence with Mr. Jamie for the record. I even challenged it on our credit report to no avail. They just didn't want to talk about any kind of a settlement. Just that we had no further financial obligation to them, and that it would be on our credit for 7 years. I checked our credit and it is showing up as a foreclosure. So if we wanted to refinance our home it will be 5 years before it is removed according to our bank. Our credit has been compromised for 5-7 years. 7 years per BlueGreen 5 years per our bank or FannieMae. Not sure what would happen if we wanted to buy a car. I'm sure the interest rate would be excessive.

Petit Crest is in a gated community known as Big Canoe. When we bought it, we were told that all the locations had similar layouts, the only thing is that the topic of motorcycle exclusions never came up. Arriving at the main gate, we were informed that we were not allowed to enter Big Canoe. After waiting 1/2 hour for a guy to answer our call, I really found out the value of Bluegreen support.

I cannot remember how many different ways I explained that Big Canoe would not let us into the resort; the phone rep had only one response, "Did the resort give you after hours check-in instructions?" After 45 minutes of hearing the same thing (which now made it after hours), I thanked him for his ability to understand our situation and he responded with an amazing, "Is there anything else I can do for you?" I chose to just hang up.

Then, an amazing thing happened. The security guard had called the owners of Petit Crest. They opened up a spot in the storage area at the gate and Charlie, the security officer, took us to the resort. The next day, Chris shuttled us to and from the gate so we could get groceries. On Sunday, Charlie picked us up early, as we had tickets to the NASCAR race in Atlanta, but we did not get back until 10:30 pm. Chris came in from 25 miles away to get us back to the cabin. I can't say enough about the resorts and especially the folks at Petit Crest, but the folks at Bluegreen have a deaf ear when it comes to situations that arise.

I have not had problems getting reservations (not always where I want to go) and have only lost over 4,000 points due to unavailability within their time use (yes, you lose the points, even if they can't place you in a resort). If the maintenance fees are not paid in time, it is painful, and they have no tolerance. Since we do not have access to transportation, we do not have the ability to enjoy the countryside. Since I have no feeling in my legs due to diabetes, walking the trails near the cabin in my boots has had its effect. We are at the mercy of Bluegreen since all is paid off and no way to get out of the yearly payments.

Five months after purchasing this package, we tried to schedule our vacation for Orlando and were told that we could only have 2 children and that there was nothing that they could do for us. I was told to contact Bluegreen Resorts, which I did, and they wanted an extra $50 per night for the vacation. For this price, we could have stayed on a Disney Property and got all of us into a room. I couldn't believe that they had lied to us just to get $249 out of an unsuspecting family. Due to the recent economic recession, our family is a one income household now and we have a tight budget. I don't know how we will tell our children that we cannot take the vacation now because we have lost our $249, because Vacation Tour and Travel refused to refund the money, and will not allow all the children to come with us. This is not right and companies like this should not be allowed to get away with lying to consumers.

On December 17 or 18, 2009, we received a bill for higher than normal maintenance fees, real estate tax, and finance charges and late fees based not only on the first two items, but on a "voluntary" ARDA, which we told them to remove the last time it appeared on our bill. They did so the first time, but the charge appears again this time. Since our bill is normally due in May, this entire bill is fraudulent, especially since nobody notified us of a change in due date.

9 months later, we have still not received this information. I called Vacation Tour and Travel on 6/12/09 to try to get a refund of the $249.00 due to their "mistake" and not following through with what they promised. I was told that I only had 30 days from the date of purchase to get a refund. She said that the information was mailed out in September 2008. It was never received by my boyfriend. The person that I spoke with there said they would re-mail the information. To date, I have received nothing. Do you have any other complaints for these companies for a similar incident?

I did book my vacations and didn't have any problems. The woman on the phone was very pleasant and helpful. I was told that we could not book beach front at the Shore Crest resort because we had purchased the sampler package. We were told this prior to purchasing. But because we were not beach front on that vacation, on our second vacation we wanted to be beach front anywhere in the southeast areas from North Carolina as far down as Daytona and on into the Pan Handle for any week in May. Now in my mind, that left it very easy for her to book us somewhere beach front. When she booked us Beach Front she said that it was at the Seaglass Towers and went on to tell me how nice it was. I asked her again, “Is it beach front,” and she said yes. I told her to book it. She sent me a confirmation. It didn't say where it was. But I was very clear I wanted beach front.

Well when we got there, we were not beach front. We were not even beach view. We were city view! I complained the moment I walked in. I called down to the front desk and the rude woman told me there was nothing she could do and I needed to call this 800 number. When I did, they went on to explain to me that some resorts you have to pay extra points in order to guarantee beach front and other resorts are automatic beach front. I had points left over. We went during non-peak season. So when I booked, she could have told me that. Not only were we dissatisfied, but the resort was crappy too. The rooms were too small, there were no activities for the kids (like other resorts), there was no outdoor pool, we had to park across 2 streets and walk our kids (2 and 7 mo.) across 2 busy streets. You have 15 minutes to unload or they will tow your car. And trust me they will. There were only 2 elevators for 20 floors! You could spend 10 minutes waiting on an elevator. When I finished unloading, it was 25 minutes later (and I was going as fast as I could). I came down and they had put a warning on my car and were on the phone calling a tow truck.

I was mad already when I saw my room. When I checked out, I was asked to fill out a comment card, and I gladly obliged. While I was filling it out, the same rude fat ** lady sitting at the desk was being rude to someone else. There was an owner sitting who was wanted to book an additional night. She promptly told her that they had to call the 800 number. She didn't even look to see if they had availability but she told him they didn't. When she hung up with him, she told another guy they had availability but it was for walk-ins only. I was like, what the? Apparently they are only interested in potential new suckers (I mean owners). That is how they do business. If you want to purchase something, I suggest you save your money and purchase a physical piece of property like a condo where you can rent it out yourself and you can go whenever you want to. Then if you want to go somewhere else, look at swapping time with another property owner. That is what we plan on doing. Save your money and don't invest in this rip off scheme.

They've basically sold 500 shiny toys to 50,000 people so that means 49,500 people will be tough out of luck when they try to collect their shiny purchase. Of course this is figuratively speaking but you get my point - they are rude, pushy, condescending and high pressure beyond belief. We need help to get away from them. We are paying about $200 a month for something that we can rarely ever use. And the few times we have used it , it was not where we originally wanted to go. So now we have to spend our money to go on vacations and pay for hotels in addition to the wasted money that we are paying Bluegreen each month. I feel so violated and used and want to warn others so they don't get ripped off too.

Well, I lost my job, making above-minimum wage. I tried to contact Bluegreen and was told that I had to contact Pinnacle vacations and sell this through them, which I did, and has been for sale for some time now. I keep trying to contact someone at Bluegreen but never get a return call.

I have tried to make reservations with Bluegreen (since I'm paying for this, I should be able to use this). I was told they are booked and that I needed to be more flexible on when and where I can go. We also told the salesman that my husband gets one week off a year and we planned on taking vacation the same time every year. Sure, no problem, is what Fred ** told us, but our reservations have been moved from one hotel on the beach to a hotel in the middle of town. I cancelled. I have tried to email Bluegreen several times but get no reply from them.

Nothing said to us during this presentations were true. It was all a lie to get their sales numbers up and get their bonus.

We refused, salesperson got the manager, William, who made it sound like he was making us a very good deal - sales price about $16,000, of course for less points, and they will buy it back when we don't want it anymore. The salesperson (do not remember gentleman's name) was telling us about the resort in Key West, where he was taking his mom and dad in a couple of weeks, that he was very happy with his points (apparently he can buy them for the discount as an employee). We told them we were not interested, it was still out of our price range, we were interfered in investments. The last thing we had to do to get that $100 check was to take a tour to check the hotel out. We were brought to one of the rooms, which was nice. We told to salesperson and sales manager that we were not interested in taking our vacation that way.

Once again, Sales Manager William ** (we still have his card) came to us and was telling what a great investment it was, that they would actually rent our points. He said that lots of people buy it as an investment, that he would rent our points during important events and then resell the hotel rooms and he would collect 30% as a commission. We got interested, investment, making money - renting our points, money would cover maintenance fees (they forgot to mention that they reserve the right to increase every year) and monthly loan payments, and within couple of years we would be able to make some profit. But it was way too expensive. They reduced the price a couple more times till we got offered 8,000 points every other year for 9,350 dollars, but we had to give them, I believe it was an $800 check the same day.

Unfortunately, it was affordable and we gave in, when instead, we should have run away. We gave them $800 check. The closing process took about 10 minutes. We were rushed through everything. The lady asked us and gave something to sign, that buying it doesn't put financial burden on us. At the time, it didn't. Anyway, we were told they will buy it back, when we don't want it anymore. We signed for automatic monthly payment debit because sending payment by mail would cost us more. They never told us that we have 5 days to look it over and void the whole thing. We left happy. We made a good investment in our future and that $100 check. Later that year, I found out we were expecting so we needed the money. We decided to sell our time share. I emailed them asking them what we have to do to sell our time share.

The response was that they don't offer resale program and we should contact Pinnacle Vacation; they would sell it for us. We did contact Pinnacle Vacation and we have our timeshare for sale almost 2 years. Besides, Pinnacle Vacation is the only company that Bluegreen authorized to sell through, are able to transfer certain benefits, are personal to each owner, namely membership in the Bluegreen VIP Program, including Basic membership (Bonus Time and Day Use at Club Component Sites). I paid over six hundred dollars to a company called Resale by Owner.com to sell our timeshare while we were arguing with Bluegreen. They don't even call us back. They took our money but we got nothing in return. I filed a report with the Better Business Bureau, but due to the contract where the promise of buying back our time share obviously was not included, they refuse to do anything for us. I started doing some research. There are lots of complaints in ** about the way Bluegreen Corporation's sales people trick unknowing customers into buying their time shares.

I read numerous complaints online about Bluegreen. It turns out lots of people are going. One gentleman mentioned that disappointed customers should file a complaint with the Federal Trade Commission. I called them and reported the unfair sales tactics and lies they say to customers. FTC told me I should file a complaint with Consumer Protection Agency, so that's what I'm doing. I don't care if we have signed the contract, but we signed it under duress. What we were told we were buying and what we got is not the same thing. We bought because salespeople told us Bluegreen will buy it back. They used unfair tactics and misled us. I'm not sure I found the resolution but as more people complain to authorities, the better investigation will be done. Salesperson promised to buy it back and now they're blowing us off, because it doesn't say in the contract.

This makes me so mad, I'm kicking myself in the ** for believing. You need to file a report with Better Business Bureau. Then you should call Fair Trade Commission and tell them about your problem. Call them at 22216606, or go online. This is one important government agency. The more people complain, the faster investigation will be done. Then I did file a complaint with the Attorney General of Florida as well as online. And the last company you should file a complaint with is Consumer Protection Agency in Florida. Please do. I'm incredibly aggravated with these big companies taking advantage of simple consumers.

I stopped payment on both checks and turned around and went back to Bluegreen. I asked to speak to the rep, the finance manager and the site director. In the meeting I told them they could have their property and vacation program and I would like my checks back. They denied me. So upon going home I went mailed Bluegreen in Boca Raton, Florida and cancelled everything. To this day I still have not received my 3000.00 dollars back. I have told all my friends and family about Bluegreen and continue to spread the word about their business practices.

Last year we received a bill with no due date on it so I called in late January to find out how long I had before a late fee was imposed. I was prepared to give a credit card number if it was due right away. The Bluegreen representative told me not to worry, I had at least another couple of weeks and that mailing my payment would be fine. A few weeks later, I was sent a bill for a late fee so I called and explained the situation. That person told me not to worry, it would be removed. I heard nothing else and thought all was fine until this year when I received my invoice for the new maintenance fees. There was a late fee with interest added.

I called and was transferred to another department but got a message saying that all representatives were in a meeting. So I sent an e-mail. That was a week ago. Still no response. Calling again has resulted in being put on hold so long that I have had to hang up. I have mailed payment for my 2009 dues but did not pay this late fee as I feel I do not owe it. According to their rules, I cannot make a reservation and use my timeshare unless my account is up to date yet efforts to get this resolved go unanswered. I obviously need outside help but do not know where to turn. Consequence: Not able to use a timeshare for which I have been paying for many years (a member since 1989).

Now for the good news, I am a very happy Bluegreen owner. In December, I scheduled 5 vacation trips for this year using roll over points. Currently, we have points to travel for several more weeks. Two things you must understand to use the system are very important. Plan trips 12-13 months in advance - 99% of the time you will get your request. Short term, look at the HOT WEEKS. This feature is for open time 2 to 10 days in the future for RCI and cost only 3,000 points. Short notice, but if you can use it, the world is yours!! Really hope these folks do not go bankrupt...

We just received a letter today saying that we have been foreclosed and that it has gone on our credit rating. We have always had perfect credit and have the money to pay it but refused to pay on something we canceled and they couldn't get straightened out. HELP! I keep meeting dead ends. Twice now since Dec. 23 I was told to call where we bought the points and get it straightened out. That would be ok if they were still open!!!

I tried calling Joe ** who worked there and had given us his personal cell # but he said the site was closed, resorts were closing and he was pounding the pavement 2 days before Christmas to find a job since they were ALL let go from the Bloomington, MN site. A very Merry Christmas from Bluegreen to all of them and now me. I have a call saved on my answering machine with Joe ** stating he was getting it taken care of and he had talked to corporate and it was being resolved.

I have spent no less than 10 hours on the phone to people trying to get this matter resolved. The letter I received on Dec. 23 said it was going to go on our record on Dec. 25! I have PTSD from a car/semi accident and am on disability and can't handle the stress caused. Phone calls are not returned and staff have been rude. My husband buy and sell properties and with this on our credit record will translate into a lot of extra dollars in interest or even getting turned down for a loan because of a foreclosure.

Economic damage; general emotional frustration.

We tried to get a home loan to get a house and were told that our credit score was too low. I talked to a guy named Jamie at Bluegreen's corporate office. Told him we just wanted out of the contract and explained what went on. He said they never make deals like the woman made (who has since retired) and that I had been lied to. We continually tried to get out of the contract since we have paid thousands and never went on a vacation. He said if we paid up to date they would fix our credit but that we couldn't get out the contract. I paid them a $1000, and they started taking money out monthly. They stopped taking the money out in May; I haven't seen any withdrawals, and our credit was never fixed. Our credit scores of above 700 are now 560. We were aware of the Bluegreen maintenance fees but weren't aware of the yearly fee. Our credit is so destroyed!

I did not read all of the contract, there were so many pages and it was getting very late. The saleman promised me that he was telling me everything that was in the contract and all I had to do was sign, give him a deposit and read the contract when I got home as I had three days to cancel if I did not like anything about the contract. I did as he suggested and became very alarmed at what i read. Much of what he was was a lie or was not mentioned to me at all.

I called the Schaumburg office on the Business Card he gave me and got only voice mail. I called the second day as well. Both times I left a message telling him to cancel my contract. I finally got him on the phone the 3rd day and told him that I did not want the timeshare that I could not afford this. He told me there was nothing he could do, that I had to send a written notice to Bluegreen Boca Raton, Fl to cancel and I had only three days to do that. He did not mention that at the presentation. I sent a written notice to cancel the very next day and sent it Federal Express.

I called Bluegreen aprox. 3 days later to make certain they received it and they informed me that I could not cancel the contract as the 3 day limit had expired. I told them my story above and told them that I had told their representative I was cancelling. I also sent the Federal Express notice as soon as possible after he told me this. ( The next day). They told me I could not cancel and that if I did not make the payments that I was bound by the contract and would turn it over to collections which would affect my credit, so I have been paying on this timeshare, I have paid three companies to try and sell it for me and I am at my wits end now because I have lost my savings by doing this along with the down payment and cannot afford to pay for this.

I am the only wage earner for a household of 4. It was 5 until 2 mos. ago. I have suffered a great deal of stress over this and can find no one to assist me in getting this company to cancel this contract. I am having difficulty feeding my family, I have to run up my charge cards for gas to get to work as I cannot afford to pay cash. The stress has affected my health to the point that I am seeing a Mental Health Doctor and am on anti-depressants.

In 1991, maintenance fees were low, in the $200.00 dollar range. The escalating cost of the annual maintenance fees is probably the greatest contributing factor to the Resorts depreciating resale value. The second greatest contributing factor to it's depreciating resale value is the recent buy out of Shenandoah Crossing to Bluegreen Corporation.

Let me explain. In 1991, we bought an undivided one-six thousandth (1/6000) interest in Shenandoah Crossing Resort & Country Club. We are owners. We own a deeded property located in the resort section in the Green Springs Magisterial District in Louisa County of Shenandoah Crossing and recorded in Deed Book 407 , Page 229 , of the Clerk's Office of Louisa County, Virginia. The Undivided Interest conveyed is Unit No. 4649D. Several years ago, the Resort was bought by the Bluegreen Corporation located in Boca Raton, Florida. When this happened, the UDI (Undivided Interest) type of ownership, like the one we own, took a back seat, so to speak, to the Vacation Points system being introduced by the new owner, Bluegreen Corporation.

And so, here we are. stuck somewhere in the middle with a piece of property that has no resale value because the new owner of the resort no longer sells this type, the (UDI). Year after year, we will have to pay maintenance fees to Bluegreen, till the day we die. Is this really legal? We have tried in vain to sell our Undivided Interest , on our own, and have learned in our efforts that there just isn't anyone interested.

And so, we wrote a letter to the top CEO of Bluegreen Corporation, Mr. George Donavan, asking him if he could take back the property for free. He gave the letter to his owner services manager, Ms Lorie A. Trauscht. She wrote back to us saying that there was quote simply no way that Bluegreen could take back your ownership. She also reminded us that our agreement with Bluegreen remains active and that we are still financially responsible. We can't even give it away! We've also sought legal advice and haven't found an attorney who's interested in or even knows how, to resolve our dilemma.

We are currently members in good standing with Bluegreen Corporation, the parent company of Shenandoah Crossing Resort. Our property is paid in full and there are no outstanding maintenance fees due. Filing this complaint is in essence a last ditch effort on our part, to avoid future financial disparity and hopefully, find a solution to our plight.