Bluegreen Vacations Reviews

"OOOH! But if you purchase today, you can finance that at 16.99%." WOW!! When I called the salesperson out on it he told me I could refinance it through my bank and whispered, "This is Mob Financing" Are you freaking kidding me!? Once the sales guy realized I wasn't going for any of their BS, he leaned into me and said, "Please just let me get through this and we will be done." It's a shame that this is even legal. And what's even worse is that the people that work there could care a less about you as long as you put money in their pockets.

Also we have used our points for hotel stays in Chicago, Minneapolis, Omaha, and Dallas. If you are a person that doesn't like to spend a lot of time planning your vacations do not buy a timeshare. You have to spend some time figuring out where you want to go, what season, how many points, and you have to be somewhat flexible. If I can't go to Miami can I go to Fort Lauderdale? How about Delray Beach? And Hot Weeks can also be awesome. Most of the time there isn't much that I am interested in. But, sometimes there is. We are talking any place on the list, all over the world, always only 3,000 points. I repeat, only 3,000 points. You just have to be able to travel on short notice. Why else would it be only 3,000 points? Duh? They are trying to sell off their excess inventory at the last minute and 3,000 points is totally awesome.

You can also book destinations all over the world through partnership with RCI. Yes, there are fees to transfer your points to RCI, but you are paying for that flexibility. I believe that BG reps have been honest and professional. I decided to sign up and I did not feel pressured to do so. I have been to other timeshare presentations that I thought I might not make it out alive unless I committed to something. Not so with BG. I have bought additional points, upgraded, twice since my initial purchase, voluntarily. I could have said no, and have on several occasions. More points equals more flexibility. Yes, there are maintenance fees but the money is used to keep the places NICE. If you stay at a BG owned facility it will be nice. Some of the associate resorts, not so much, but most are OK. Read the information about each resort. Understand it so you have realistic expectations.

We have stayed at associate resorts that were not very fancy, certainly not like a BG owned and managed facilities which are always very nice, but they were clean, decent, and had other perks that are offsetting in my mind. Like right on a secluded stretch of Florida Gulf Coast beach. Walk out the door onto the beach. Fish all day in the surf. What's not to like? Nothing fancy about the room but certainly adequate. A great vacation. BG is also always purchasing timeshares in new locations, expanding our opportunity. Since we joined I don't know how many new places have been added but I know at least the following; New Orleans, Savannah, New York City, San Antonio, Dennis Port, to name a few. They are also using that maintenance fee money to renovate certain resorts that need to be updated, keeping everything nice and topnotch for the owners.

And finally, yes the "Owner Updates." These meetings take about an hour if you control the time clock. If you let them, they will keep you longer. It is an opportunity for them to try to sell you more points, an upgrade. It is also an opportunity for you to purchase more points. If you don't want to, then tell them no. I have been to owner updates probably eight times. I upgraded at two, said no at six. As the name implies, owner updates also are an opportunity to find out what is going on with your BG membership. New programs, new properties, new exciting stuff that you are learning about and can ask questions. Timeshares also motivate to some extent your potential to take a vacation or not. You are paying the maintenance fees whether you go anywhere or not. Your points expire and you lose them if you do not go anywhere. So go.

So, in summary, come on people, timeshares are not for everyone. You have to be honest with yourself. If it sounds too good to be true, it is. You really think you are going to stay in five star resorts every time, everywhere for a few points? No. Do you think those five star resorts just kind of take care of themselves and you shouldn't have to pay maintenance fees? No. Do you not want your vacation purveyor to keep adding new destinations, new programs, more flexibility? Yes, you do. Haven't you noticed that "stuff" is expensive and companies like airlines are nickeling and diming you to death and you think well, it's not fair to pay $35 to save my points, or $50 to access expanded inventory, or $35 for cancellation privileges? Come on, be realistic, and be flexible and quit complaining. Book a vacation and enjoy life you fancies!

After our purchase we tried to book a cruise but we couldn't find any cabins available to book. After some phone calls we found out that you can't pay by the cabin, it's by the person and 12000 points only equates to around $500 off? When we went to our orientation they told us if we bought an additional package we would be able to book a cruise every year for our family, so we purchase another $16000 package. When we got home and tried to book a cruise, once again nothing available and not enough points to cover a cruise for our family? We quickly decided we had been scaled again. I started going through our papers looking for a way out. We were able to refund the 2nd purchase because we had only had it a week, but we had had the 1st purchase for about 100 days and they said the cut off time was 90 days, even after they had lied to get me to purchase.

About 6 months after our purchase we received a maintenance bill for around $500? They told us we would get one a year and they didn't waste any time. We continued to try and book any kind of vacation since we were stuck with this thing and we paid for it in full, but have never been able to get anything. A year after our purchase we received a points expiring letter, informing us that our points would expire in 30 days if we didn't pay a $35 rollover fee? We said if we only get points ever 2 years why do they expire every year? No sooner did we pay the rollover fee did we get two maintenance bills? One for $800 and another almost $200??? This is 3 maintenance bills in one year, yes it's 2 different years 2016 and 2017, but still only a year from when we purchased our timeshare? We have still never even been able to book a vacation yet because nothing's available?

I called Bluegreen in disgust but they still refuse to refund my timeshare. I ask what would happen if I don't pay the maintenance fees and they said they would shut off our benefits and could take back our timeshare? How can they repossess something we paid off 100%? I ask if they could just stop giving us points since we can't book anything anyway and then stop sending us maintenance fees? What a deal for them, we have them over $17000 and we never got even one vacation of anything? But they said no. If we don't pay the fees they ruin our credit and repossess our timeshare? What a scam.

So what do I do, keep paying them every year for something I can use? I stop paying and let them repossess and ruin my credit for something we never got to use? What a scam. Then they tell you Pinnacle can sell your timeshare but they charge you $2000 and Bluegreen says no membership benefits of perks transfer to the new owners? Lol. Like they would be able to use the timeshare anyway? We would just be screwing someone just like they screwed us.

Well I contacted them, gave them a $100 renewal fee, and she then very quickly gave me a list of hotels. I guess I wrote them down fast because I just cannot find out how in the world to tell what to do. She informed me I could pay more to stay at the time shares actual location, which to tell you the truth I did not have the money and bookVIP was actually going to keep me at the nicer resorts so I gave up that too. Not get any help to her to stay. I have no clue at all how to get a hotel and now after reading while I waited after reading reviews you stay at really crappy places.

I am really upset that I made this bad decision to go ahead and reactivate this account because they did not help me Reserve, find or even I have no clue I have a list of hotels that I have no clue how to look up. You can't go on their site and actually look up the actual hotels. I just don't know what to do and here I am if I have to pay a bunch of extra money. I don't have them. Only that I was told that I would have to pay $100 fee that would be returned back to me if the room is clean. If anyone knows what to do I don't have a clue what to do.

I really wish I could just get my hundred dollars back so if anybody knows if I can get a $100 reinstatement fee or whatever they call it back please let me know. Also I gave it at 3 because the lady was really nice. I just didn't realize how vague she was being till I you know I kept asking questions. But until I hung up the phone I did not realize how I've been befuddled again period. I really just need a hotel. A decent one.

After about an hr of trying to convince me and me holding pat they told me about a "trial" package that I think was 9000 pts that would give me some time at their resorts where they were sure I would change my mind and then go for the actual "big" purchase. The price appeared to be good, I think it was a little over $700.00 with my thinking being that at worst case I would spend some time at a high quality resort for 4-7nights. Prior to going for this trial I asked about availability and was told that in the main season it might be tough to book a room but off season I should have no problem at most locations. This sold me since I would try the trial in the "off season" since I know there would be a slim to no chance of getting a room at a place like savannah, new orleans, etc.

A few days ago (2/10/17) I had my wife call to make reservations for their hershey (PA) location. She was told they are all booked up and really I need to make the reservation 5 months in advance. I was really upset and called again later that evening. I was told that that's spring break thus the reason why no rooms were available. Totally BS, told the lady there is no way Hershey PA is booked due to spring break. I was also told that I should have booked this months ago. I informed her I got the package end of october, and had to wait 30 days for it to be "activated" plus it expires 1 yr (nov 2017).

I asked for my money back saying that it appears Bluegreen was going to get my $$ anyway they could. I did not go for the "main" package but was stupid enough to get fooled by this "trial" package. After complaining for a few minutes about what a scam bluegreen is she "found" a room in hershey in April for me. I had to book it just so I don't lose out on 100% of my fee. I will try to see if I can book the remaining points some time by the expiration date of nov 2017 but don't hold out hope.

BOTTOM LINE IS PLEASE! PLEASE! Don't believe and DON'T TRUST Bluegreen, their salesmen are good, they seem like nice people, like somebody you would consider a friend. DON'T get fooled, THEY WILL scam you as they did me and I am sure many others. TOO LATE FOR ME, but please consider NOT buying in to Bluegreen, As a reference please review the many websites where BLUEGREEN owners voice their complaints. I should have paid attention to these websites. You have to ask yourself, WHY WOULD bluegreen owners have 100's of complaints on the various websites. BLUEGREEN at their meetings tells you how they are highly rated, how they run a class organization (I do agree on the presentation they are hard to beat). If this is true WHY SO MANY bluegreen "owners" are so unhappy with choosing Bluegreen. PLEASE - STAY AWAY FROM BLUEGREEN.

So he's reading this script - which I think he was frustrated that I kept interrupting with questions - and trying to be all cheerful. I ask if this information could be mailed to me, and he's all, "Sure! I'm getting to that next!" So I listen, and all I have to do is pay a fee of like, $140 per person, and they'd mail me my stuff. STOP. Any time a person who calls me asks for my credit card over the phone, I stop them right there. Red Flag #1. I asked him if I could call him back because I'd like to talk to my spouse about this kind of decision. He stumbled and said "Uhhh... for a good 10 seconds." The computer makes the call for me, so I'm not really sure how you would do that." I said, "There's not a phone number for where you are?" He affirmed that no, there isn't a phone number he's aware of. Red Flag #2. He went on about how because there was a limited time and limited offers he'd have to take my information now. He needs it right right now. Red Flag #3.

I informed him that actually, I'd received a call just a couple of days ago from them, so I was certain that it was not, in fact, quite that limited, and that if my phone number popped up again, I'd be more prepared and might actually take them up on their offer. But today, randomly, during my work day, no I will not be giving out my credit card to strangers. I thanked him for his time and hung up, I'm pretty sure while he was saying something else. I will accept no bologna from these people. I promptly Googled them after I hung up, and wouldn't you know it? Everyone is saying the same thing. Stay away from this company and do not accept anything they tell you. They are scammers.

I called immediately for a refund due to misrepresentation and... the "boiler plate" answers, comebacks and defense mechanisms flowed as expected. The phone call is scripted, "we are sure you were advised..." "We are so sorry but, you are out of your refund period"... and, of course... "However, we can offer you an upgrade". No two ways about it. This is a scam. A well-done scam where the representatives are professional, courteous and attentive but, a scam all the same. Buyer Beware.

I asked that everything be mailed to me to look over and then I would pay if I could at that time. She couldn't do that, so I was transferred to someone else that kept talking over me and kept sweetening the pot - I could even put my payment on file for them to bill later. I didn't bite, and she asked to speak to my husband who is at work... so she hung up on me. No "sorry this isn't going to work" or "thank you for your time". Very rude and a waste of time.

The same girl called back right away and when I answered the phone I didn't say anything immediately because I heard her talking to someone else. She said, "How does this girl have a baby and no money?" speaking about me presumably to one of her scam artist coworkers. When I said "Hello?" her tone switched from ** teenager back to delightful salesperson to inform me we had been disconnected. I hung up without saying anything and will not be calling back.

Cruise scheduled for March with the wife, can't wait! I don't know why everyone is so sensitive. We had a blast, yeah it's a sales pitch to try and sell you a timeshare, this is America and that's called marketing. I'm about to do this for all my vacations haha, 2 hours of my day for a dirt cheap Vegas trip and a Carnival Cruise, really can't be beat.

Not so much. First my husband started coughing up over $350 in fees associated with our free vouchers and gifts because of expiration extension and costs to activate. We now have this $5000 debt hanging over us that we put on the Bluegreen credit card that had 0% interest for 6 mos. AND we just paid our 1st year's maintenance fees and it hasn't even been a year yet. The first 6 months was free. The maintenance and resort fees cost was never clear until signing the papers; and the points earned on the card was going to take care of them. Over the holidays we traveled to Missouri to enjoy our fabulous amenities that we have already invested almost $15000 to enjoy.

The experience was horrible. A very badly maintained basement 1 bedroom was assigned: it stunk, wasn't cleaned properly, pipes screeched when taking a shower, toilet flushed poorly, busted door, AND the communication between the Bluegreen portion and the actual Big Cedar resort was poor. First day my husband went on a two hour trip for milk, was redirected 3 times and we still had to leave the resort to go get the milk! We felt like 3rd class citizens at the place that obviously didn't honor the partnership with Bluegreen in the luxurious way that it advertises. If a class action suit is ever brought against this company, I would totally join.

Called a 3rd time requesting the same dates, spoke with Shelove (?) explained this was the 3rd time. She checked and then informed me none of the 5 individual weeks I requested were available. I then said "I want a refund." Shelove then transfers me to Sadia who has nothing to do with refunds, and she then transfers me to Zack.

In the end Zack tells me there is no availability but that I am put on a waitlist with the Tradewinds, where I have been requesting to stay. I asked who he spoke with at the Tradewinds and the number he called. HE LIED ON WHO HE SPOKE WITH. HE SPOKE WITH THE BLUEGREEN WELCOME CENTER, NOT DIRECTLY WITH TRADEWINDS! Although I have been attempting to make reservations since 2 weeks after purchasing the "deal" BlueGreen will not refund my money because the 30 day out clause has expired. Be Aware folks. Hold on to your money!

When I told him I was not interested, the once-friendly salesman grew a scowl and barked an extremely sarcastic "Merry Christmas" as I walked away. ADVICE TO SALESMAN: Look, bud, it isn't my fault you took a job working for a company that uses these ethically-questionable sales tactics. Get a real job and stop being a scumbag. I don't know what kind of life choices led you to working for this outfit, but you can do better.

Fast forward a couple of weeks, and I checked this website for reviews of their own credibility. A few people have very positive reviews, while many gave not so positive reviews thinking it was a scam and that they received terrible service while backing out or staying at their destination. I'm here to say that I did back out within the 30 day window (today) and received very courteous service while doing so. It took all of 12 whole minutes and three representatives to get my refund of $279.00 back.

I have nothing negative to say about my experience. I wish I could participate, but my work schedule for the next year is very unpredictable and I am unable to follow through with a vacation like this, even if it is only a couple hundred dollars. They even offered to extend the deadline by a year, which was nice, but my mind was already made up. I'm here to say that I had a pleasant experience and to treat those on the other side of the phone with respect, and maybe it won't seem like as much of a fight if you're asking for a refund, because there seems to be a lot of reviews like that that jump to a conclusion and say it's a scam or they get their credit card company involved.

Unfortunately I simply do not make enough money to pay this. If I did, I would get it up to date and sell it. The company has been very unhelpful and unsympathetic, especially their mortgage solutions rep named Theresa. I have contacted my mother's attorney and am currently in the process of figuring out what to do before this ruins my credit forever. What was supposed to be a gift turned out to be a giant curse.

When I am at 1 of their facility (hotel/ motel) of there's you can talk to others there, and they feel the same way! They are very unhappy!! I wish I would of seen a review before we did this! SO MY ADVICE DON'T DO IT! Like the saying goes if it sounds too good to be true it usually is!! This is 1 of those times! I am warning you!! As a owner for 4 years!!! DON'T do it! You will regret it and if not canceled in time you will be stuck!! No matter what your income does!!!

Still 4 to 5 people at a time would badger me for a credit card and bank info (just in case I changed my mind). 3 days in they had taken almost $2,000 from my cards. I wrote a letter called several people up to management level (I have all names & #'s) and they refused to take me off their list and return my money. So now they have destroyed my credit and my good name. It has been a nightmare. Please do not allow these people to take one dime from you. They are not what & who they say they are. Now they are refusing to honor the Packet that I paid up front. What a scam! Even their own people have tried to help me because they agree what they did to me was horrible. I even called all the way up to Shelby ** @ 727-360-1120 ext # **. Of course she won't even return my calls. So now all I can do is lay down and die! Thanks BG. You took what 5 surgeons saved me from & destroyed me in 1 afternoon.

When I informed her it was just too close to Christmas for me to do this, she continued to say..."But, it's a great gift." I again told her "I'm sorry and couldn't take advantage of this right now." Her whole tone completely changed and she rudely told me..."Well that's just great. Have a good night" and hung up on me. WOW! Great customer service "Supervisor". After seeing all the horrible reviews of this company I am glad I didn't take the bait. PLEASE DON'T TAKE THE BAIT!

Long story short, I finally take the trip to Myrtle Beach for my 3/2 night stay, in which I have to attend a presentation by them on Saturday morning. So arrive Thursday (wrong day). I stop at BG to pick up my information for where I will be staying, which ended up being Ocean Creek Resort. Why they call it a resort I have no idea!!! So I assume I'm staying in the towers which seem to look decent. But then I find out I will be a "condo" on the property. Second red flag. So when I finally find the "condo" and open the door I was so disappointed!! It smelled like an old house that had been locked up for 20 years! Then, the whole inside looked like the set of 'Three's Company!!!' Nothing looked up to date!! Third red flag.

Used the bathroom, went to flush and it stopped up on me!! Although there were two toilets, the other one was skeptical as well. Called the office and he moved me to another room, but I had to go get the new key. So I gather my stuff and back to the car. Drive. Got new key. Come to new room. Key doesn't work, but the lights were on in the room??? Drive back to the office. He gives me another key. Drive back up. Go to new room. Now this one is 'Three's Company' 2.0. Went from mid 70's to early 80's. Still disappointed. By this time it's about 9 p.m. so I tell my Daughter we will just stay the night.

So I called BG in the morning and asked them did they have any other places they could move me to. They said being that I was moved to another room, I should be good. And that there were no availabilities. Like I told them bad plumbing is something throughout the whole building, not just in the one room. Sure enough the next room toilets weren't any better. Another red flag.

Being that we drove 3.5 hours to the Beach it made no sense to turn around. So in the morning I get up and make reservations at Wayfarer in Myrtle Beach right at the beach. Because Ocean Creek was 20 minutes from the beach and activities. And it turns out they also do timeshares themselves. The rooms were much better. They were updated and overlooking the Beach. I would pick a timeshare here before Bluegreen!!!

So that was MY TERRIBLE EXPERIENCE WITH BLUEGREEN VACATIONS!! I see they have are reset right down the street that isn't booked. Smh. They want to put you in the terrible ones instead of the nice ones. How are you going to see me on something with that logic?? So basically, nothing was free! Lol. I ended up paying for a vacation anyway!!!

In s.c. you have 5 days to rescind but 30-45 days before our membership was active to use we obviously couldn't cancel. When I tried use my 'benefit' I found that not only it wasn't 50% off but no discount at all. After several calls and various explanations I'm told it's only 10% off not 50% so I called the hotel directly to get room rates giving them no membership of any kind and wouldn't you know it, the same exact rate as "my discount".

After another call to them I had this robot Lamar keep repeating "it's a 10% discount sir" as I'm talking to him explaining there was none. So then I was told that I need to call Choice Hotel and tell them I'm an owner to get discount which I did the first time so I talked to Choice Hotel's member service to where they told me... get this... there is no discount on hotels with them for owning Bluegreen. Needless to say I've been lied to and scammed and I am getting an attorney and maybe more of you on this site complaining will do the same. I'm also contacting the attorney general in s.c. to report deceitful sales practices this company perpetuates.

I cannot believe any place of repute would demand a confirmation commitment and then want me to CALL THEM BACK 14 days before my arrival date to find out where I would be staying. The only piece of solid information I got from Michael was that for my 3/2 stay, it would definitely NOT be at any of their properties or hotels that they have photos of on the website. Rather, my wife and I would be staying at a "contracted partner lodging location within a 20 minute drive of the presentation center". RED LIGHT!

I then started investigating. I am FAR from the only person with a bad experience with these jackals. Bad properties, bad amenities, and bad service are just the tip of the iceberg of printed complaints. When I asked for my money back, I was told I was "outside the time constraints" to ask for a refund. If they refuse to refund my money, the least I am going to do is post my experience on every review site I can find to help others from being ripped off. Shame on you, Bluegreen. I hope you sleep well knowing that you screw people whenever you can. DO NOT go here for your vacation time planning. You will have a better time and get more value from a reputable hotel chain.

To make a long story short, I ended up paying $276, of which $200 will be given back after the presentation in the form of a gift card that can be used at over 16,000 restaurants. They also gave me an extra 3day/2night vacation stay that had to be used within a year after the presentation date. My cruise was also upgraded to a 6day/5night cruise. Truthfully, I was excited because I received 3 vacations for $76. Later that day, I checked my email for my confirmation receipt. The information regarding the cruise and extra vacation was a little skeptical to me so I decided to research the company which brought me to this site.

After reading a lot of the reviews, I was extremely disgusted and saddening by the professionalism (or lack of) of this company. From the reviews and the bad feeling I received after reading my confirmation email, I knew this was a company I did not want to give one penny to or take chances with. I did what my husband would do and that was called my bank (Capital One Bank) and ask to have the transaction reversed. The representative Tina with Capital One was so pleasant. She called Bluegreen and conferenced the call and told them that I was on the line and requesting a full refund.

Bluegreen said she cannot stay on the line, but I told him she is given permission and told her not hang up and she didn't. She stayed on the phone with me the entire time and lead the conversation. They transferred us four times before the transaction was actually refund. I was told that I was within the 30 day period and was able to receive a refund but I know based on the reviews and what was told to me by them, they do not give refunds. I know if my bank was not involved (on their own recorded line) I most likely would not have received a refund.

MY ADVICE: Any disputes with Bluegreen or any other unprofessional company who do not care about people only their money, do not handle it on your own. Call your bank, an attorney, or someone in authority that can speak on your behalf. That way, they know you mean business and aware of their scams. Do not dance with the devil. Act immediately. Even if you are in too deep, you have to cut your ties eventually so get help as soon as possible. Also, this is an technology age so use it to your advantage. Research all companies and individual before doing business with them. I hope this review helps someone as others did for me. God Bless.

So basically I am suppose to spend my first day of vacation going grocery shopping to be able to have coffee in the morning and any snack after returning to the room. Don't waste your money on this investment. This was not a vacation. To not even have an airport service is very sad. To tell your guests "owners" to call an Uber is truly sad. The property is surrounded by 2 blocks of vacant land which is littered with the homeless street people. A great place for your "OWNERS" to stay. All Bluegreen wants is your money. They don't care about you. Why is the Bluegreen representative showing my sister and I a 4 bedroom master suite when there are only 2 of us? (We told sales this.)

If they were truly concerned about their owners, and not just a high pressure sales group, they would let me buy after thinking about the program. They are a Today Only sales group. Even a car dealer will take your money if you called them tomorrow. Not Bluegreen. I was told this is a one time only offer. I will not be eligible after today. As far as I'm concerned, Bluegreen "Resorts" is nothing but a bunch of crap. If you invest with this company you are a fool. Why own something that you cannot be proud of and use when you want. Remember bring your own coffee because they aren't going to provide or even offer you a cup upon your stay or even when trying to sell you this place.

I am not happy because if you look at all the resort's amenities it's typical pool, hot tub, etc. They find a way out of making the amenities available to Bluegreen members. Although the salesperson said the presentation was recorded, we have yet to see. I'm upset we were sold the timeshare under false promises. I'm looking into contacting an attorney. Maybe us owners should start a class action lawsuit. Feel free to email me **. One very expensive lesson!

There was always some excuse of the day/week, the number of people, no availability, or some other ridiculous reason why I would have to wait a year before I could use my timeshare on the week I requested upfront, nonetheless, unless I wanted to go in December or January and that was still not written in stone. I am so relieved to be out of this mess but you can best believe I have nothing good to say about BLUEGREEN. I would never give anyone your business. This ended up costing my husband and I a lot of money upfront to get in and then lawyer fees to get out.

I don't know what kind of business you are running but I would love to stand outside and tell anyone coming in to run for their lives. You have really put a bad taste in my mouth and I hope I never hear the word BLUEGREEN again as long as I live. One unhappy, furious, cheated, lied to customer. I'm sure there are so many more that feel the same way. Thanks for the debt you caused my family by LYING to innocent customers who believed you were trying to help us with a way to travel.

So, I finally book my trip and I call to confirm my dates. The representative starts going over the qualifications for the trip after they have taken my money. She asks me if I'm married. I told her that I am separated, the same thing I told the lady in Walmart that sold me the package. She asks, "will your husband be traveling." I told her no. Then she asked "will your divorce be final by October 21st, which is only 16 days away." I told her no.

So, then she tells me that I no longer qualify for the trip and asks if I have any married friends that would like to go in my place. I tell her no, I only want a refund. Granted they gave me a $50.00 Visa gift card just for signing up, so I was only asking for the $99.00 back. She then puts a manager on the phone who basically is saying the same thing. So, now I am out of $99.00 and I have to tell my children that we are not going to the beach. I am extremely angry and I do not recommend anyone to book a vacation through Bluegreen. They are FRAUDS!!!

I was told I would get $200 debit card after the meeting. I did not get a $200 debit card but a $200 dining card that you had to go online and sign up for, and then it was only good at a few locally owned restaurants that I never heard of, and I lived in this town all my life. Most were Mexican or Oriental. When you went online to sign up you had to "join" this site and then the gift certificate (not card) had to be downloaded for the specific restaurant you were going to, and if you got a $10 gift certificate you had to spend $20 in order to use it. And the certificate was only good for several days.

I was supposed to get back $80 from the $276 I gave them at the beginning within 7-14 days. It took 4 months and me calling them back several times before the refund finally went through. Almost everything they told me was not true and when I called them and wanted to send back the gift cards and the extra vacation they gave me, which was part of the original agreement, and cancel everything, and have them refund the balance back to me they said, "No," they could not do that. I have dealt with Diamond Resorts before and had absolutely no problem with them. Everything they said went perfectly. However, I will never deal with Bluegreen again. Be very cautious if you do.

We called the ph# to discuss this and they said there was nothing they could do. My husband just so happens to record all of his calls for work and sure enough, we played it back and confirmed what we had been told by 2 different people on 2 different occasions. How is it that they can just make changes without giving you advance notice or options and they don't even give you the 7 day courtesy period to make changes? I called them back after we replayed the calls and the representative told us, again, there was nothing they could do, there were no more rooms at the St. James Hotel and they offered to give us a $50 visa card...this was not going to cut it. In the meantime, I looked up the hotel and there WERE rooms available for $98 a night...just not at the Bluegreen rate. I asked to speak to a manager and went through the story again. She said she would see what she could do.

She found a room at the resort which was in the French Quarter (better) but she'd need to charge us $150 on top of that to make the change. Already we didn't have the warm-fuzzies about this company so I was not about the invest another $150 in accommodations that were already less than desirable and we hadn't even arrived there yet! In the end, we settled for paying a $50 cancel/change fee to be able to stay at the resort. Needless to say after this fiasco, we were not about to spend the $$ to buy anything else from the company. When we got there, we had to pay $35 plus tax a night for overnight parking, there was no breakfast, and the rooms were not cleaned every day. There was no pool or gym, the walls are paper thin (we could hear every word of our drunken neighbors at 3 am every morning), and we had a lovely view of an alleyway where the local cabs parked while waiting on fares.

By the way...they honked and argued with each other like clockwork at 6 am. There were a few nice things...the front desk staff was very friendly and there were no hassles. I would never agree to go to a presentation for Bluegreen again and am pretty put off from any future presentations from other companies. I certainly would not put any money upfront for another one of these.

She then proceeded to explain that we booked on Halloween and that was what was causing the delay. After 35 minutes of talking she lied and said we were all booked in a hotel and it was not a hotel of our choice. We were given options and didn't even get to pick a hotel of our choice. My husband continued to talk with her and she then admitted that the presentation still was not confirmed, which means the reservation was not confirmed. Next, we were transferred to someone else who repeated what was previously stated, "you have a hotel booked but we need to confirm your reservations". Nothing was accomplished and we were told we would hear back from them within 48 hours. They provided this "deal" and portrayed to have exceptional customer service; however, when actually making reservations, they were horrible. I do not recommend this company to anyone!

So I wasted $15,000 over the course of the entire past 12 months. We were told we could use amenities at any Bluegreen resort. We were turned away with our owner ID cards when trying to use these amenities. What is the point of owning something I can't use? Now, I'm out $15,000 just in the 1st year and paid $3,500 for a place to stay for vacation on top of that. And there's still nothing available for next year, not even on RCI, 13 months out, which is supposed to be a special silver ownership perk. The one place our entire family vacations every single year! This is absurd. I've called and tried to get help many times, to no avail. This is the biggest scam I've ever seen. Oversold and can't be used.

Our presentation was on Monday @ 8:30 am. This is supposed to be one hour. We have made plans to pick up my grandkids from school. Finally after relenting and buying the Sampler package at $795 we are free! Move forward to June 2016. We still haven't received anything in the mail with our number or how to book a trip. I get a call from the resort and they asked me why we haven't booked a trip yet. I tell the lady it is hard to do this when you don't have the information. She apologizes and offers us to come back for a two-night trip and they will help us set up our trips. We are scheduled for this weekend. It's already become a mess. I'm told we have to attend a presentation at 12:30 on Monday yet we have to check out of our room at 10 am. I argue this was not the agreement.

Finally after dealing with this guy who is reading a script and doesn't know how to respond to my sarcastic answers of, "Will you and your husband be traveling together?" NO, I thought we would drive separate vehicles. After looking at the cruise certificate, we have to go out of Florida or California. Really? After the fees of $200 per person that this travel agency adds on and, what for it, another time share sale. We figured our free cruise is going to cost us over $1000. We can take the train to New Orleans and cruise from there for less $1000. Please don't waste your money on this company. All they care about is getting your money. We can't even use the 9000 points we have because there is no availability between now and April 2017 when they expire unless we want to fly to Vegas. Been there done that. I want mountains. I guess we will just use them at Branson and go visit the grandkids.

So needless to say we fell for it and decided to see how much it would cost us. We got approved for one of their smallest packages, the only problem was the down payment. They wanted 1500.00 within the next month. We have 2 small children and it would be super difficult to have that amount of money in 3 weeks. We told this to our sales guys and the guy handling the finances, he then got really pushy and and started to say things like, "well one or two tight financial months won't be that bad if you think about the long run w/ this vacation plan." That kind of threw me for a loop and I was ready to back out then, and we would have if it hadn't been for our sales guy.

We decided we could swing it and went on with the process. About half way through they finally told us we had no choice but to put down 300.00 that day. So we did because we could afford it. We continued on. And about another hour into working out this deal a lady comes up saying we have a mandatory orientation class for new owners to attend too. That was going to be a 49.00 booking fee to be paid that day. So we paid it because we figured we were already too far along and they promised we would receive that money back upon arrival.

When we finally made it to the finishing part, where everything just needed to be signed. The lady helping us (Carol **) said our package was completely different than what our salesman and the finance guy told us. I then started to have more doubts and wanted to back up. But we were already this far and we thought it was still worth it. We spent 8 hours there that day trying to wrap it all up.

When we finally returned home from Myrtle Beach, about a week later, we had some things happen to us and knew we could not afford this down payment. And after reading a bunch of reviews which I wish I had done before signing anything we called and canceled our contract. It wasn't too hard to cancel except for the fact that we couldn't receive our 300.00 down payment back?? But I just chalked it up to lessons learned and moved on. She did say we would receive our 49.00 booking fee for the mandatory new owner orientation we had already paid.

A week goes by and I still didn't have the refund. We called every single person who gave us their number for the next 2 weeks and all we got were voicemails. We then called the 1800 number and they transferred us 10 times with each person saying, "hold and let me get you to the "right" person" until we were transferred to another voicemail!! I honestly would have said forget the 49.00 but I wanted to make sure whatever booking fee was set up, that hotel wouldn't take money out of my account for not showing up. And if anyone had called me back they would have known that. But at this point I was pissed off.

We called the 1-800 number again and the gentleman wanted to transfer again! My husband who was speaking with him flipped, and told him we want our money back now and he was going to be the one to do it. So guess what? We finally got a refund. So my only question. If this guy was about to transfer us again to the "right" person, how was he able to do it? I mean come on, I wasn't born yesterday! I say don't do it. They make it seem like sunshine and rainbows when you are in the presentation but after that it's nothing but crap. Do not fall for it. We finally did the math on the down payment and monthly payments, plus maintenance fees and other fees they threw in. I'd rather just save my money and have no strings attached.

I never stay in double bed size rooms for my family. Both men are 6'7 tall. I was on the phone for over an hour with all these different level floor sup and no one was willing or could not change my accommodations. Not asking for a suite but when I was asked who I was bringing I certainly advised that I had a very tall 16-yr old. They can't fit in double beds but I'm stuck here from driving 7 hrs. Taking vacation time and you want us to sign on the dotted line for what??? Your Customer Service is just like this hotel...nothing I would sign up for. Not looking for a suite by any means. Bit nothing was done to save me.

I'm feel bamboozled and wasted my time...and money and no one seems to care. Then when you have to speak with a sup and transferred several times...this Tabitha person was clearly irritated to assist. Made it clear there is nothing I can do and had attitude with it. I hate that I'm stuck here. I asked the last manager for a general manager...vice president of this place and she emails me her sup, who is probably another floor sup. I need to make it known I feel awful, that was suckered into this. Should've stayed home. I can afford my own accommodations when I travel and never would've agreed to stay here. Most importantly feel bad for my soon-to-be-stepson that has to sleep very uncomfortable and he was only visiting from Florida. And it's all my fault that I let my guard down for BLUEGREEN Misrepresentations vacation. Wow!!!

If you don't want your points find one of those places. Do not, under any circumstances, ever, pay someone to sell your points for you. TUG website allows free posts and people are usually happy to take the points and, in some cases, even pay the transfer fees to get it out of your name and into theirs. But your maintenance fees must be current all up until sign over date for this to happen. Again, NEVER pay a timeshare sales service to shed your points. They'll take your money and you'll still be on the hook because after all the fees, none of which guarantee you will sell your points, you will likely still have them.

That being said--there's a lot of things I couldn't do with my free--or almost free-- secondary market points. I could not use them for cruises and so forth or earn benefits. I couldn't combine them into one fee. (Beware buying or taking for free multiple secondary point packages because you have to pay the $350 or so base fee for every account!) I bought a small package retail from BG in order to use those services and the money I saved by combining all my secondary accounts and cutting out those base fees (I had 10 secondary accounts, you do the math) paid for the retail points I paid for.

Bluegreen is notoriously hard to get into, at least many of the 'top drawer' resorts are anyway. I admit that. I have not, in 8 years, ever been able to get into Gulf Shores or New Orleans. Ever. There's limited availability all the way around in the summer too. It takes planning. The minute we get our points we rush in there and hook and jab for what we want. It isn't the best way, no, but that is how it is with all timeshares to be honest.

Bluegreen itself is a mixed bag. Some co, owned and affiliate resorts are wonderful, others should not even be on the list because they are basically two star hotels with mini kitchens. The customer service has always been good for and to us but our daughter has had her share of issues with them. Big issues that ended with her threatening to sue at least once. (And yes her points are secondary market too. She's an accountant.)

All in all I will say that IF you get your points on the secondary market and in a location (Each deed is written on a specific location) where the fees are lower (Like Orlando is seriously high fees but Myrtle beach is surprisingly cheaper) you could and will come out being able to take vacations cheaper than you could pay for them in cash. But again, that takes being willing to get in there 11 months out and plan it. It won't work for everyone. I have friends who hate theirs. It works for us.

I get home and tell my wife about the deal, and she get's all excited when she finds out we have friends who own a condo just block away from the Sea Glass Tower. Fast-forward to June 2016. I decide on a date and call them up to book. I'm then informed that they will send me info on which hotel I'll be placed at... What??? Of course, it is NOT the SeaGlass Tower, this has NOTHING TO DO with promoting the Ascend brand, and the presentation I have to attend is a time-share sales presentation.

I'm furious, obviously feeling deliberately fooled. I call customer service, explain my issue and ask them to play the recorded conversation when they sold me this package. The rep says he will listen to the recording and call me back but won't play it for me. He says there are no spots at the Sea Glass Tower anyhow, there is just nothing they can do. Won't refund me either, since the refunding period was 30 days from purchase.

Honestly, I'd rather kiss good-bye to the couple hundred dollars I wasted on this ** scam rather than ruining my vacation time by spending more money to travel all the way to the Carolinas and be even more irritated by the surprises this company might throw on me. I'm still waiting for a resolution for my complaint but honestly, I have ZERO faith in their intentions to deliver what they sold me. This is just disgusting and from now on I don't ever again want any business with Bluegreen AND/OR Choice Hotels (Comfort Inn, Quality, Clarion).

The customer service name ** called us and she made us feel as if we were bothering her. She called us and immediately she started talking with her co-worker about sending reports for the next day and being negative one. We had no clue as to what was going on. This conversation happen while we were literally in front of her. Her demeanor and attitude was dry and rude from the beginning. She then asked my husband with a straight face if I spoke English. I looked at my husband and then smile. She once again addresses him and completely ignore me and said with a very rude tone of voice. "If she doesn’t speak English you will be responsible for the fees…"

After that I just smiled and was ready to let go of her condescending comments and rudeness. She then added that the tour was going to be for Monday the 18 at 11 AM. I told her that we were contacted on two different occasions and were told that the tour was on Sunday the 17. We were celebrating our 19 year anniversary which was the reason why we book this vacation in the first place. If we would had even imagine that the tour was going to be on the day of our anniversary, we would have never sign up for this trip and done something different. We explain to her that there was no way we were going to spend time on our anniversary day on this tour. At the end, we realized that we were getting nowhere and decided to ask for management. She gave us the name of her supervisor and said that her supervisor was not even in the store. We ended up calling Bluegreen customer service.

We needed to change the date of the tour. At calling customer service we spoke with Zack. He said that he was going to try to change the date of the tour for Tuesday the 19; he even reach out to his supervisor and nothing was done! My husband and I are very proficient in two different language Spanish and English. We had two more days that they could pick from and yet they couldn't work with us. This company does not know what the right and left hand is doing. They ruin our anniversary 19 year anniversary weekend!! I will never, ever, never want anything to do with this company and everyone we know we’ll make sure to let them know. They don’t want to refund us the money we spent. This is highway robbery, bad customer service and a ripoff.

The gentleman Andy from the corporate office said, "this can be fixed if the payment is made". I am not giving them any more money!!! Our vacation was to take our oldest grandson to Orlando Fl. He was excited about the idea but, it will not be through these people. I have read too many horror stories to go anywhere. I will just chalk it up as a learning experience. All I can say is beware of the SCAMMERS AT BLUEGREEN VACATIONS.

At 10 we called and the customer service representative said that he did not know what to do and I had to call back in an hour to speak to a supervisor. We were at the hotel and we check out before we had to pay for another night at this awful roach house. We called back at 11 and the supervisor called Amanda was so rude, she said that she was not refunding us our money and that we were liars because we said that we lived together but obviously we did not have any evidence to support it, that moment I was already so mad that I screamed at her and she screamed back. She offered me to stay on that nasty hotel BUT I had to pay for my stay. What a deal?!

A week has gone by and I haven't received a thing from them. I bought my vacation plan at Ellenton outlet FL. They did not tell us any of this, we did not agree or sign up for this crap, they sell you a fictitious product and it truly is sad that we let scams like this happened nowadays. Truly disappointing and disgusted. Hard working people deserve to enjoy every second of their time off. Hopefully the run out of business or get sued for fraud!

We booked accommodations more than 6 months in advance with the Laurel Crest Bluegreen Resort. They indicated there were two outdoor pools and one indoor pool, patio, as well as mountain and wooded views. They claimed to have several available grills for your outdoor barbecuing needs. Full kitchen amenities and adjoining villas will allow two families to share easy access with resort living accommodations. We arrived at the resort on July 2nd after fighting through an hour's worth of bumper to bumper traffic through Pigeon Forge. Bombarded with the most gaudy tourist attractions you can imagine it reminded me of a Branson Missouri all you can eat buffet food trough tourist trap. Although the surrounding area was a traumatic letdown we remained hopeful that the National Park would be relaxing and we can unwind at the resort.

We checked into our villa and were again greatly disappointed as we were actually up on the third floor of an outdoor accessible motel complex. Out on the patio which barely fit two chairs, we observed, at ground level, a farm of central air fan systems that counted in the dozens blowing up hot air at us and making loud noise. The view was absolutely disappointing, as it was perhaps a single row of trees attempting to block off the road, and there were no mountains in view at all. Looking nearly straight down and off to the right was a concrete enclosed area adjacent to the central air units which had a gazebo and a gas grill with a large fence next to it. Absolutely makeshift and sandwiched in to the concrete jungle as close to the building as fire code would allow.

That evening we discovered exactly how paper thin the walls were, as we heard every conversation of our neighbors above, beside, and beneath us. My friend and his wife literally heard the snoring of the room next door all night. My wife and I heard a baby crying for a good long hour starting around 1 am in the villa above us. The next morning our complex was awoken to the fire alarm going off and remaining on for a good 30 minutes while the Pigeon Forge Fire Department meandered to the scene. The entire complex was evacuated. Turned out the Elevator's sensor was in disrepair which triggered the alarm.

We went to the front desk to inquire about the surrounding area, and one of the ladies at the counter sat stoically and said "Well, you can go tubing" while she sat there with a smirk on her face. Fortunately the other lady was more informative, but it helps paint the scene. After cleaning up and making a cup of coffee, we were ready to hit the road and explore the Smokey Mountain National Park. We plotted our way into the park seeing the City Bypass routes and proceeded to make our way to the Park's Visitor's Center. This is where we realized there was no hope. The entire trip inside the park was bumper to bumper and we crawled our way for an hour to arrive at the Visitor's Center which was completely congested with cars waiting for someone to leave. The traffic was so bad cars couldn't even back out of their spots because the way into and out of the lot was bumper to bumper.

We walked around the grounds taking a short 2 mile hike then left. It took another 30 minutes to leave the Visitor's Center. This time we realized there was no way we were going to be able to make it to any of the park's attractions this day and decided to head into Gatlinburg for lunch. Nearly 100 degrees and extremely overcrowded we had a hard time finding parking. We managed to find a place to eat and it was disappointing. That night I knew we were leaving as soon as possible.

The only enjoyable time we had was when we went up to Knoxville to avoid the tourist traps, and we went to the Nature Realm where we sat under a covered bridge while it rained all around us. We felt relaxed as there was no one around most likely due to the rain. We had a wonderful dinner at a seafood restaurant called Chesapeake's and then fought our way back to the villa. We left the next morning and didn't look back. After the 11 hour drive home, I reconciled spending the rest of the time at home is much better than spending a day in that chaos. I would strongly encourage people to avoid that place if at all possible. This was extremely stressful. Disappointed Traveler.

Well, the 2 additional tickets were quoted at 500.00+. We did not buy them at the resort. We paid 300.00 at the Orlando Tourism center. Upon checking in the personnel were very uninterested and almost rude. They sent us over to an unattended 14 storey building on the property. The pool did not even offer towels, no staff onsite, you were on your own. We got to our room on the 10th floor, which looked very run down. 1st bad sign. Furnitures looked as if they were bought at a thrift shop or flea market.

We had 2 queen beds. My daughters (7 and 15) had one, me and my wife the other. When we were about to go to bed my wife lied down and I sat in the other side. She moved towards the middle of the bed and I ended up on the floor in the corner. We thought we had broken the bed but when we looked under we realized one foot was missing. 2nd bad sign.

We went to the presentation the following day and showed a new 2 bedroom unit. Very nice. I asked if we bought if it would be in the same building and was told "maybe". 3rd bad sign. 3 strikes = out. We were given 3 options to buy points, 20,000 for $30,000. 20,000 split in 2 years for $28,000. And 10,000 for $12,500. We said no to the sales person, no to the sales manager and no to the closer who offered us 9,000 points for $795.00 for 1 year to think about buying into the program. According to.them if we decided not to buy within that year we would be refunded the $795.00 which we did not believe.

Why we changed our mind after going with intentions to buy? We told the manager about how I fell the previous night and he totally ignored us and did not even acknowledged the incident. That's when we realized that maintenance might be very poor. I googled this company and just read about all the nightmares other people had, so thanks to the manager's indifference with my fall I am fortunate we did not buy. But in reality who made up my mind was my wife who was furious that they did not seem to take my fall seriously and she was the one who kept saying NO to every offer. DON'T BUY!!!

Well, after getting the "top" boss involved, they came back with an offer that we could actually afford (at the time). The way they talked it up just made it seem more practical than trying to save up for and book a vacation every year. We can go to all these "top-notch" resorts "anytime" we wanted. What BS. We wound up walking away with 2 mortgages and a 13,000 point/yearly membership.

A few months into it, we received a letter in the mail saying our one mortgage was sold off to another company - Resort Funding. There was never any mention that our loans would be passed around like that. And I have NEVER gotten any communication at all from Resort Funding about our account. I don't even know my loan/account number! I tried to find some info online and was not successful. I have yet to call them to try to get something - I think they run on normal business hours and I cannot create a scene while at work. All I know is that they obviously continue to take their portion out of my bank account every month.

We tried months ahead of time to book our honeymoon to their resort in Key West, FL. We wanted somewhere warm and within driving distance for us. There was nothing, and I mean nothing, for a whole year. I looked at other resorts, same deal or else the reviews of the resorts were horrible. We had to pay out of pocket for our honeymoon while we were still paying Bluegreen for points we couldn't use.

Since then, a lot has happened to us. We have had numerous costly home repairs that we have had to do, our father-in-law passed away and we helped to pay for some of the costs, my Type 1 Diabetes is now being controlled by other medications and an insulin pump that is not by any means cheap. Life just got in the way and handed us one thing after another. So now that $350-ish/monthly is an absolute burden. Never mind the maintenance fees! We were told they were cheap, maybe $600-$800 and we could pay it off over the course of a year. Well guess what, total lie. Last fees we had to pay were about $1300 and we were only given 3 months to pay them off. And we got the letter in the mail a week before they were due. A WEEK to come up with an extra $1300?

I contacted Bluegreen, told them our situation, and we were pointed to Pinnacle to sell our mortgages. I looked into it and am more disgusted than I am with Bluegreen. I emailed them to see about the process and got a generic email back saying to fill out the forms, list our points for the amount we still owe on the loan, and be happy if we get back 30-40% of what we have already paid. They also said they CANNOT guarantee they can sell it for us and it usually will take well more than a year and numerous price adjustments. I looked on their website and for the same amount of points we are trying to sell, there were 700+ individual listings of people trying to get rid of them. But the catch is, everyone needs a different amount of money to pay off their loans. Some listings were for $2000, some were for $20,000+. How are you supposed to sell when you have no chance when competing against those priced a fraction of what you NEED to get out of it?

Pinnacle also shows in very small print that in 2015, they only sold 27% of what they had listed. That's ridiculous. They also have the nerve to charge you $40/yearly to keep your listing on the website. So you have to pay for that, as well as paying your loan at the same time. This sounds like a total and complete scam, never mind entrapment. They tell you that Pinnacle is the only one authorized to see the memberships because they know how to "deal" with their point system and transitioning memberships over to the new owner. So they pretty much are telling you that you have to use that company, who is also failing at selling anything it appears. It appears that they are trying to force people into foreclosure. I'm more upset that I had even asked before we signed what happens if anything occurs where we cannot afford this anymore? With huge smiles and reassuring voices they said we could easily sell it with no issues.

We are trapped and I highly think someone, ANYONE needs to look into this company. It's based on lies, intimidation, and entrapment. It's all a scam. This was the worst mistake we have ever made and now we are forced to try to find an extra $350/month to pay to this company that doesn't allow you to use what you are paying for.

My story: In a high-pressure sales presentation in 2006, I was convinced to buy a timeshare from BlueGreen Corporation. They touted all the great places you could visit and suggested I take advantage of 8000 biennial points. I am embarrassed to say I took the bait like so many other uninformed people. I regretted the purchase within the first year, and have continued to regret it since.

These are the issues: 1) Booking: To get even a chance at visiting the resort you want, you have to book 11 months in advance. If you are biennial like me, this doesn't help though because half the points are for the current year and half are for the next calendar year. This means I have to pay $35-$50 fee to save my current points. However, once I save those points, I still won't get to use them until January when the new year begins. This means that I never get to stay at the resort I want. Instead I have to choose a resort that I have no interest in or that I have visited before rather than lose my points.

2) Maintenance Fees: I pay ~$600 in maintenance fees per year. That would be okay if I were getting $600 worth of services, but I am not. 3) Traveler's Plus/Other fees: To even make it remotely worth it to have BlueGreen, you can purchase Traveler's Plus and a transfer option for an additional $178 per year, so that you can take advantage of last minute trips or use other companies' timeshares. Unfortunately, the last minute trips are often to places like India or Greece, and I doubt very many people can purchase last-minute plane tickets to those places, so choices are extremely limited.

4) Estimated cost over 10 years: The timeshare itself costs ~$9000. However, with interest and fees, I have calculated that by the end of 10 years, I will have paid ~$17,000 for the loan + ~$6,000 in required fees. That's a total of $23,000. With that amount, I could have taken a vacation for $2,300 each year. I definitely did not get my money's worth.

5) Non-members can book rooms easier than members: I wanted to book a resort in October, and the Bluegreen Owner's website said that there was no availability. Then I went online and typed the name of the hotel on Google, and the hotel was available for those paying with cash/ credit card. Basically, I pay fees to stay at BlueGreen resorts, and they keep the fees, but sell the rooms to others.

6) No way out: Even with all the depressing stuff above, I could chalk it all up to stupidity and be done with it, but there is one last part that shouldn't be possible in our country. There is no way out!!! Even after I pay the mortgage off, I will still have the timeshare and be paying at least $600 per year in maintenance fees. Based on my research, I can't sell the timeshare because Bluegreen blocks companies from including the Bluegreen name or names of their resorts in the listing. Plus, why would I want to wish this on someone else?!? If I choose not to pay the fees, it will affect my credit, or I may even end up in a legal battle that I can't afford. Apparently, I can't even give the timeshare back to Bluegreen, so I will restate, "There is no way out!"

She called the manager over and told him everything and said he would look into what he can do. They gave us the tour of the resort and had the nerve to tell us if we were a Bluegreen member we wouldn't have had the issues we have with the hotel and proceeded to ask us for $6,500 down! I asked if they were changing our hotel? They said they couldn't because it's father's day weekend and all the hotels are booked. I asked why couldn't we stay in the resort like how they told us we would be? We were told we couldn't because those are saved for the members. I asked if we paid the required down payment would they then put us in a saved member room? I was still told no! Needless to say we left very unhappy and checked out of the roach motel!

It's June here & it's too hot to walk for such a long distance, so therefore we have been spending money to get around. There is no accommodations that come w/ the hotel. All in all we thought we were going to save money, however it is a lot of expenses they don't share and they don't tell the truth even when asked. I had 2/3 people all tell me all different information. All I will say is stay away from BlueGreen Resorts, they are very unprofessional & dishonest that is not someone you should trust your money to. I hope this helps someone so they won't have to go through the same experience I have had with them which was a lot of mess and they did absolutely nothing to try to rectify the situation. I had to rate them but they don't honestly deserve 1 star in my honest opinion.

We normally find ourselves banking points as we are limited when we can travel due to kids in school/vacation, etc. We have used them at Branson, AZ, VA and in Texas. All via RCI. So far we feel we are screwed because of not being able to use them, but my guess is that BG knows this. Just hoping in a few years, we will be more flexible with dates of travel and put our points to good use.

The places we have stayed have been far from plush accommodations, not bad, but more like 2 to 2.5 stars. I just wonder how much money we have wasted, when I think about the total we spent to buy in and the 1500 annual mx fees. I had looked into selling them a year or so ago, but was kind of told I was on my own. Where do you go to do this?

Bad situation, but goes back to the whole "Buyer beware," but trying to make the best of it. If you plan ahead, like way ahead, then you can get lucky and reserve a place you want. Takes lots of planning and calling to BG/RCI to get it all right. Again, hoping to return the favor of being screwed in a few years when my hubby and I can travel like no other; watch out BG, going to get my money's worth. :)

I told Bluegreen officials that my preferred method of communication was by phone and not email. At that time we really didn't use it much at all. I reiterated this with Bluegreen many times. In 2010, Bluegreen came up with the point save policy. You lose points that you don't pay $50 to save. Bluegreen sent an email to all their members with a warning that they would lose their points. Due to inactivity my email was useless. I never got the email with their ominous warning. Remember I told them I wanted to be contacted by phone. They had no initial problems with this. Long story short the company deleted some 6000 points from our account in 2010. I only found out when I called to make reservations for a vacation. I was very upset.

The rep at Bluegreen did not care a whip and was quite rude. She intimated that it was my fault. She stated to me "Well we sent out emails." They don't seem to care about customer needs or desires. In 2014 we realized if we really wanted to be able to vacation we needed more points. We weren't extremely pleased with Bluegreen but we felt strapped in. We wanted 4000 more points. In a classic bait and switch maneuver the fast-talking sales rep sold us a package with 12,000 points. However, unbeknownst to us 6000 points are restricted. We were never told this. Restricted points can only be used during white weeks. There are very few of those. Generally it takes more than 6000 points to travel any other weeks. The points cannot be combined except for white weeks. Effectively we paid money to upgrade and lost 2000 points. Again I found this out several months later when I tried to make a reservation.

By the way, our maintenance fees have at this time gone up over $800. In this same upgrade sale we complained incessantly about maintenance fees. The sales rep assured us we would never have to worry about this again. He gave us his personal cell phone and said he would be assigned to us as our personal coach/adviser. He said we could make reservations and then post them on MyResortNetwork to resale. We said we would need help. He assured us he would be there for us. We got home and I soon contacted the sales rep. He seemed to be bothered by my inquiries. He made some recommendations for me which I followed to the letter. I made a reservation for World Golf Village in FL for December. He assured me it would sell easily and quickly. I initially listed a 2BR for $1,100 for one week. I waited a month - no sale. I lowered it to $700. Again no sale.

Finally after nearly 4 months, I lowered it to $500. It did not sale. Don't let Bluegreen deceive you with this lie. Most of these timeshares were selling at $200 to $400 a week. If we could sell our timeshare reservations there would be no way it would cover maintenance fees. Even if we did, we would have no points left to vacation ourselves. Bluegreen never stops trying though. A year later they attempted to upgrade us again. Even though they use predatory tactics, we were not going to go for it this time. We insisted on keeping to the 90-minute promised limit.

By the way, they took 6 hours the first time and over 4 the second time. They refuse generally to take no for an answer. Their procedure is to sit you down with an opening orientation. Then they will bring in a sales rep that we refer to as the closer. Even though you have said no he will continue to blather on about this being a "one time" only best offer. He will generally be very congenial. They might keep offering you packages all day. Stick to your guns and say no. The sales reps this time actually became annoyed with us. Probably because we used the time as a forum to complain about Bluegreen. The rep actually told us we would be able to sale our timeshare for the maintenance fees. That is maybe 10 percent of what we paid. We knew right then and there that they had bent us over. You see they know they are selling a money pit.

Don't buy in when they tell you that this will be a legacy for your children. Does anyone leave their children a huge debt as a legacy? It is now 2016 and maintenance fees continue to rise. We pay nearly $1,200 now. Bluegreen has the highest maintenance fees in the industry. Why? Let me tell you another story. One of these salesman actually tried to brag to us that they put big screen TVs in one of their resorts. We were actually pissed. If I wanted a big screen TV I would buy one myself. We don't go on vacation to sit on our duff and watch TV. Plain unadulterated misuse of funds. That's why maintenance fees go up all the time. Another thing about Bluegreen is that their exchange fees are nearly double many other vacation clubs. We pay $275 a pop to exchange.

Bluegreen will continue to try to blow smoke up their owners you know what. They have their webinar series now. I just watched one where they tried to justify their fees by saying it was upkeep etc. This is more lies. The top three vacation clubs in the industry only charge their owners two-thirds of what Bluegreen does. Their resort choices are as good or better than Bluegreen. They waste money. They aren't doing what owners want. They could care less. They don't like fielding or dealing with complaints. In fact they seem hardly capable. I recommend checking out Marriott, Starwood, or Holiday Inn vacation clubs if you really feel you need a timeshare. With the money we pay to Bluegreen each year, we could save and go on a 1-2 vacation just about anywhere we wanted. These resorts are not exclusive to members. Look at all the postings on MyResortNetwork.

The people were nice and all. However they need to get their stuff together to get role to buy in more. It was expensive. Didn't show you how much things were with their points. Plus why have us stay at in a outdated studio then try to have us buy a beautiful 2 bedroom timeshare we aren't even staying in? It all seemed a little fishy.

We enjoyed our initial stay at the Wilderness Club. We then stayed a few months later at the Thousand Hills in Branson with the children for 2 nights and also enjoyed that stay. After that it all went slowly downhill. We hadn't used all our points, so we experienced our first fees to transfer unused points to the next year. The second year, we used points to go to Wisconsin, using points for 2 nights and paying for 1 night beforehand out of pocket at a hotel along the way. This used up all but about 2500 points that we were allotted for a 2 year period. If you don't use them, you lose them. We decided to take the kids to Tulsa for a 1 night stay. That is ALL the 2500 points would cover being converted to a hotel.

Bluegreen booked us with the top-rated hotel on their list for Tulsa saying it had excellent service. It was beyond terrible. It was during spring break and they put all families with children on 2 different floors and reserved the other floors (I think there were about 8-10 floors) for individuals. We didn't sleep a wink. We have quiet children that are made to mind their manners. Obviously it was a free for all in the rooms on both sides of us and across the hall. An older child banged on the walls and screamed and pouted until after midnight. The walls were so thin we could hear whole conversations and yelling matches. We said something to the hotel management about the horrible noise and all they did was apologize. Not to mention there was no vent in the bathroom, the fridge didn't work and it was not the cleanest. Bluegreen and Traveler Plus would do nothing about it either so it was our first "loss" of points.

The 3rd and 4th year, we were so busy and I was working, raising kids and full-time college. We ended up transferring all our points from the 3rd year over to the 4th. Keep in mind, we have been paying on the mortgage on the timeshare, plus had to pay the yearly dues of around $700+ plus the transfer fee of the points once again. We had learned at this point that it didn't pay to convert the points to hotel stays and Traveler Plus didn't cover the 2 times we did have to travel for 1 night stays to northwestern Kansas. We went to an owner's meeting in Wichita early in 2015. We listened to them and they, of course tried to sell us MORE points, just like with EVERY trip. They were syrupy sweet the whole time.

When we said we would actually like to sell what we had, they instantly turned hostile. Not quiet or stand-offish... flat out hostile with ** eyes, condescending voice and I was pretty sure they would have shoved us out the door and down the stairs if there wouldn't have been witnesses. It took them less than 2 minutes to escort us out of the meeting once they figured out WE wanted to sell ours. I would have gladly unloaded our points at half the price or less to one of the individuals than what they were being offered in that meeting and I think that is why they wanted us out of there. Not to mention, the lady that was assigned to us made sure to point out that this was really a meeting for Branson Bluegreen owners and since we were Wisconsin owners, we should have to travel up to that area for an owner's meeting. My husband and I were both fuming by the time we left.

As stated before, we didn't use any points in 2015. We were tired of Branson and everything else takes us away from home and obligations way too long. We looked into using RCI numerous times, but that definitely didn't compute in dollars. Not only did RCI have their own conversion, but it was really hard to find any place for 3 day stays or less. PLUS, you had to pay another fee for converting, that normally added up to a couple of few hundred dollars. Our dues came around again a few days ago. I procrastinated on paying them until today, because I was so mad at the company and ourselves for throwing money away. We lost all of our points for the last 2 years. They would not let us even pay to keep the points. Probably didn't help that I asked once again if they had any means to help us sell them.

We could have gone on some really awesome vacations for what we have spent out to Bluegreen and its affiliates. We have been trying to sell this for the last 2 years with no success and have been willing to take less than 1/2 of what we paid. Bluegreen refuses to help whatsoever with the selling of our timeshare. They have suggested Pinnacle Vacations which has terrible ratings as well. We realize that this is one of those hard life lessons and Bluegreen preys on easy targets such as ourselves. Shame on you Bluegreen, I will never have anything good to say about your company. Even if it meant losing all the timeshare, I truly hope that Bluegreen will go belly-up as it deserves. Then they won't be able to do this to anyone else.

On top of that, they tell you if you go to the presentation you'll get cruise tickets... which I knew was too good to be true. For cruise tickets you have to pay $250 each for "dock fees" and also you have to pay taxes... So after all the hidden fees that I knew had to exist... You pay $600+ for two "free" cruise tickets which is almost what you would pay anyway. Stuff like this should be illegal. I would give negative stars if I could.

I have been a commercial real estate lender for 40 years, with no experience with timeshares. BG was very professional, in all regards. They seem to have a great product for the right customers (families who seek extended stays at quality locations). Yes, they have annual fees, but you get what you pay for. BG ownership pays off big-time after about 7 years in the program. I write this review because most of the ones on this site, that I have read, seem to be from snivelers who expected something for nothing. My experience with BG was informative, low pressure and very professional. We gave them three hours of our time and they gave us three days at a quality hotel, in a great location. Would have been less time, had we not chose to buy-in at the pitch. One has 5 days to change their mind... with no cost or obligation.

So if I could even get out of the contract with Bluegreen I still owe Barclay bank $9,000 which now they've tacked on interest of over $100.00 a month making the minimum payment $200.00 a month! We can't afford this! I've come to realize the only option for me is to let the timeshare get foreclosed on and I can't pay the loan back. I've worked my whole life to pay my bills on time and keep my credit great. Now I'll probably have to claim bankruptcy. It's REALLY sad... The one who pays most for this is my 2 Year Old son. I did it because I was told he could have a vacation for a lifetime and all this has done is screwed up our whole future. Now he'll never be able to go on any vacation. People please be smart about timeshares and don't let this happen to you. You can say no 1 million times like we did but all it takes is one yes to screw up your whole life...

I was also threatened with the knowledge that if I couldn't pay Pinnacle would sell the membership. Bluegreen waited until I paid off the mortgage to send it to this agency. I received a letter from Pinnacle dated 7/30/15 notifying me of intent to cancel membership and according to this document I owed $3,791.21. I immediately made payment arrangements with Pinnacle and was informed the fees needed to paid off by 9/30/15. I scraped together payments, however, when I called, mid-September, to make the final payment it was refused. Pinnacle stated for some reason, unknown to them, Bluegreen took the account back. When I contacted Bluegreen I was informed it had been foreclosed and nobody could speak to me. I was so upset the representative transferred me to a supervisor. After speaking he agreed to take the final payment, but the amount due was much higher.

My final payment was $2,291.21 but when Bluegreen took it back it became $2,666.71. When I questioned this discrepancy the supervisor nastily informed me he didn't care what figure Pinnacle had, his was the correct one. I was given the choice of paying this amount or lose the membership. I requested an accounting, in writing, and the manager told me he would submit my request and I should call back because I couldn't receive a written statement. Then I was informed I still couldn't use my membership because current 2015 maintenance fees were due. So, once again I made arrangements to pay 2015 maintenance fees. I was given the following: $2417.80 maintenance fees and $129.00 club dues for a total of $2,546.80. I was to make 8 payments of $324.71 by the 15th of the month with the final payment date in May. This account was sent unexpectedly to Axis Financial and I received a request to pay $368.39.

I paid $368.39 from October to March thinking I would pay the fees off earlier. I never questioned the $368.39 because it never occurred to me that Bluegreen would change the numbers. I called Bluegreen on Saturday March 27, 2016 to find out why the online maintenance fees were much higher than I expected. I was told to call back on Tuesday March 29, 2016 because the financial group needed to explain why the balance was so high. I called Tuesday and was transferred around and no one could assist me and I was finally told a supervisor would call me on Wednesday March 30, 2016. Needless to say I waited and I didn't receive a call. I called again on Thursday March 31, 2016 and got the automated call back system and was informed someone would call me back in 17 to 28 minutes. When I had been waiting for over an hour I called back and got J, after a very short wait, who did give me some answers.

He was able to work with the finance group while I was on the phone. According to the finance group, my agreement with Bluegreen to pay $324.71 was incorrect and the amount of $368.39 sent to Axis Financial was correct. He told me the amount should have been $$2,947.12. I was stunned, each time I called Bluegreen I was told I had an agreement to pay $324.71 and a representative even told me I should have made my payments directly to Bluegreen and I wouldn't have this problem. I thought I was avoiding a problem by continuing to make payments to Axis. Now I know it wouldn't have made any difference because there was going to be a problem. Not once did any representative mention that $368.39 was my required payment. They appeared to be just as confused as I was as to why the balance didn't reflect my higher monthly payments. I just got rude comments and a rush to get me off the phone.

Until I spoke with J and he spoke to the finance group, I was unaware of a higher balance and the mistakes made by Bluegreen. Most importantly, I have no idea where this additional money originates from, nor could J tell me. When J explained to the finance group that I was never advised of an error and suggested that Bluegreen honor the original agreement, they flat out said NO! In other words I'm just supposed to suck it up and deal with it a second time. I had an agreement with Bluegreen to pay $324.71 for 8 months with a final payment due in May 2016 which I have honored faithfully. It appears Bluegreen changed the agreement to $368.39 without my knowledge, agreement or consent. If there was an error I should have been notified, in writing, details of the error and the requirement to pay a substantial increase in money. I should have been allowed to acknowledge and agree to this change.

This is the second time I thought I was paying off a financial obligation only to rudely be informed of additional monies I was not aware of. I no longer trust Bluegreen because the actions are unscrupulous and it appears they keep trying to take my membership after I paid off the mortgage! Coupled with the aforementioned, every time I used a property and attended an owner update I was sold additional points. Why? Because I was presented these fantastic new benefits I could not take advantage of unless I purchased additional points. Stupidly, I upgraded in Aruba (about 2 yrs ago) and needed a co-signer even with a substantial down payment. My daughter signed because I asked her too. She is not paying on this and I didn't expect her too. My older daughter, who handles my financial affairs, was livid with the both of us.

Her point, why would a senior citizen, who needed a co-signer, be encouraged (in order to use a new benefit) to purchase more points. I did attempt to cancel the new contract and was told I couldn't. I have been paying for this new mortgage and have not been able to use it due to maintenance fees. I am on an 8-month payment plan and then will be looking at a new maintenance fee assessment. I am retired and now send a good chunk of my retirement income to Bluegreen. I have filed a complaint with the Better Business Bureau on the first complaint without an acceptable resolution. I have called their customer service department a number of times and always receive a promise of a supervisor calling me back. I never received a call. I sent correspondence to KC, Customer Care Management Specialist on 4/4, 4/7, 4/13, 4/18 and have literally begged for a reply and received none.

Issue #1: They offered me discounted Disney tickets which, after checking Disney's website, did not actually look any different than what Disney would sell them for. When I pressed customer service on this issue they seemed to either not understand or avoid admitting that they probably don't actually give truly discounted tickets. I went ahead and refunded them since I felt like they had not been completely transparent about their discounts.

Issue #2: At the time I accepted the offer I met BlueGreen's minimum income requirement. However, my resort stay that I had scheduled in Orlando was set for April 2016 which is when I was also leaving my job. This means that I would temporarily not meet their income requirement. I have since quit my job (at the end of March 2016) so that I can prepare to attend a coding bootcamp. Essentially I am going to a three month intensive program to become a computer programmer.

Blue Green called me about mid-march to confirm my appointment date and asked me once again if I was making their minimum income requirement. At the time of the call I was in fact still making the minimum income requirement. However, because I wanted to make sure I was being honest I disclosed that as of 4-1-2016 I would no longer be making that income because I was switching jobs.

I was told that due to this they were going to suspend my vacation. I was pretty pissed (I had planned this for months) so I asked to be transferred to customer service so that I could ask for a refund. Customer service told me that since it had been more than 30 days since I paid that I could not receive a refund. So basically - I cannot use the vacation that I paid for but I also cannot receive a refund because it has been longer than 30 days. How much do you want to bet that BlueGreen is going to sell the nights booked for the hotel room that I PAID FOR to someone else?

BlueGreen told me that if I ever made the minimum income requirement again within a year or so I could once again take the vacation. To be quite honest it was a piss poor customer service experience. I am being charged for goods that I cannot take advantage of because of an income change. In addition, since I still met the requirements when BlueGreen asked me about the income requirements I technically did not have to disclose anything. I did disclose the changing income information because I wanted to be honest. BlueGreen though apparently does not care about building a relationship with future customers. BlueGreen would rather make $300 now and risk a plethora of issues than do right by their customers.

To BlueGreen - I promise you that shortly I will not only meet your minimum income requirements but I will exceed them. However I never want a damn thing from your company. I have already filed a credit card dispute with my bank. They have denied my claim so far so I will now be reporting you to the better business bureau.

In addition - Whenever I hear your company's name I will make sure to share my experience with whomever I am around. I want them to know about the "relaxing" experience working with a company such as yourself was. Don't forget to tell anyone that wins your vacations that your vacation service doesn't give a damn about anything other than their money. If you forget don't worry, I will tell them for you. Sincerely, a customer whose money you are holding hostage.

Well, we were put in a 3-star hotel and it was very small for my family of 5. We were put in a Super 8 that was hideous (and I'm not being picky. It's true!) We killed a bug crawling on the ceiling the first night which was a roach of some kind, then the bathroom was so small, the door hit you when you opened and closed it and we didn't even have a dresser for our clothes. It was a piece of furniture with shelves!!!

We made sure to be put in a non-smoking room yet the room next to us was smoking so the smoke came in our room every time we opened the door due to someone standing on the balcony smoking, and my 5-year-old is allergic to cigarette smoke! We arrived on a Sunday evening and on Monday we sat through a 4-hour seminar with our children. They asked us about our accommodations and we told them how horrible it was and they said they would take care of it and move us to a better hotel that same day. They never called and it never happened!!! I guess since we didn't purchase a timeshare they didn't feel the need to hold up their end of the deal.

Well, all I can say is Bluegreen Vacations will be getting a VERY bad review from me and every time I see someone being scammed at a Bass Pro or anywhere else by Bluegreen Vacations or Outdoor Traveler, will definitely be hearing what a horrible idea it is and to AVOID all Bluegreen or Outdoor Traveler offers because it's a scam and you get treated like crap!!! Not to mention the accommodations are horrible!!! I will be leaving my review online as much as I can as well as with the BBB. Thanks for absolutely nothing... and I mean NOTHING! We even made the people at the seminar aware of my daughter's allergy to cigarette smoke and they apparently couldn't care less!! This was our first time and our last time with Bluegreen Vacations! Please, always read reviews first! Wish I would have.

The process was pretty straight forward, the only thing they failed to leave out until AFTER they had my money is that you had to be at least 26 years old, have a major credit card, and make at least $40,000 a year to qualify to purchase a timeshare. So if you didn't, there was basically no point in you attending the presentation and thus no reason for them to offer you a cheap trip. Which is why they inform you that if you "disqualify" yourself from being eligible to attend the presentation you must pay full price for the vacation.

In other words, if you know you don't qualify, don't wait until you've traveled to who knows where and then say "I don't make $40,000 a year". I'm not saying you should lie, I'm just saying you should turn down the trip and attempt to get a refund BEFORE you actually go. However, if you insist on testing your luck, they will not actually attempt to verify your income and credit situation unless you actually try to purchase a timeshare.

Anyway, I booked my trip 2 weeks later. Yes, it was a little difficult to get the exact location I wanted on the exact days that I wanted to travel, but that's to be expected. The hotels you are allowed to stay at are all partners with Bluegreen (sort of like a Groupon type deal) and the rooms are being offered at a discount to Bluegreen, so not every room at the hotel is going to be available to be booked and if you want to upgrade to something bigger and nicer, you have to pay what the hotel charges, not what Bluegreen offered you. So if you call Bluegreen and ask to book a particular spot and they say its unavailable, it probably is. Of course you can turn around and call the hotel and they will tell you that they have rooms available, but NOT at the discounted price you're paying through Bluegreen. Those rooms are reserved for full paying customers. Common business practice.

So yeah, I booked my trip over the phone. I was under the impression that I would be staying at an actual Bluegreen Resort in St. Pete (it's a very nice resort, right on the beach) but that is not the case. However, those are the actual timeshares that Bluegreen owners purchase. You will get to tour them but you cannot stay in them unless you pay an upgrade fee to do so. So, I received my hotel accommodations the next day. Like I stated earlier, they have agreements with a few different hotels in each city so once you call to book your trip, they will then contact the hotels and send you a reservation confirmation within a few days. You won't find out the same day.

I didn't like the location and reviews of the first hotel they selected for me (it was the first available) so once I received the confirmation email I simply called back and asked if I could be placed somewhere else. They were very nice about it and though it took them about a week, eventually they were able to get me better accommodations. They were also upfront with me about the additional cost at the new hotel. Unlike the first hotel they selected, this one was a "resort", so I would be responsible for a $20 per night resort fee as well as the taxes. I was fine with that. It ended up being an extra $67.50.

Once we arrived at our destination (St. Pete Beach) we had to check in at the Bluegreen Welcome Center first and then we were given instructions on when/where our timeshare presentation would be and information on how to check in at our hotel. It was quick and easy. The hotel was okay, it was on the beach, pretty much exactly like presented on the hotel website. The presentation was across the street in the Bluegreen Resort which was VERY nice. If I had the money to purchase a Bluegreen timeshare, I would. Everyone was nice, they had refreshments, and the presentation was actually interesting and informative. It was about an hour and a half long and then you are assigned individual salesmen who will take you on a quick tour of the property then attempt to get you to purchase a timeshare. I went alone to the presentation alone and I was nervous about how pushy they may be but it wasn't unbearable.

Yes, they are salesman. Yes, they want you to buy a timeshare. That is why they offered you a $500+ vacation for $99. So expect to their attempts to persuade you. Was that part of the deal fun? No. But I was firm when they asked to purchase and said no. They offered me a million other less expensive options and I turned them all down and walked away after about 20 minutes of back and forth. I wont get into the details of how much the timeshares are and if they're worth it and blah blah blah because I don't know the fine details. I looked at the monthly payment and was like HECK NO!

I still received every gift that I was promised, including the certificate for a free cruise. I have not attempted to book it yet but I will be sure to review after I do. Even if the cruise doesn't work out, it was worth it in my opinion. I received $75 in return after the initial $99 I paid. So essentially I received a nice 4-day vacation in St. Pete Beach, FL (which would have been $980 if I booked directly through the hotel that weekend ) for about $25. I probably wouldn't do it again, simply because I now know I cant afford a Bluegreen Timeshare but the experience was not terrible at all.

After talking with someone else that knew my first name based on caller ID, she also said I "won a Vacation Your Way". I said, "yes that is what the last guy that hung up on me said." I voiced my complaint about "James", and she apologized for him. When I asked for something in writing about this "opportunity", as they kept calling it, she said that they would need $298 to hold by opening to make a reservation. I politely declined their offer. Obviously, this is a bunch of crooks, trying to scam people any way they can. Do not talk to them, and if you do, don't give them any personal information. Obviously, it drives them nuts.

They recently tried to get me to upgrade again and when I would not they kept talking and the promised 45 min presentation became three hours. My sisters who were waiting for me got concerned and definitely knew they would not be interested. After I complete the loan they extended me I will not be upgrading or purchasing with any resorts companies. They should receive a minus 5-star rating (-5 star).

They opened credit cards in our name. We live on disability and social security and no cc company would give us that kind of credit. They told us we would have mortgage through them for 5.99% interest. Then we ended up with 5 credit cards in our name!! We did NOT ok these transactions. The only way we could get credit is for them to forge our income. They told us to lie about it and we told them, "No, we didn't want a cc and wouldn't lie!!" They will not return calls. Said we had our own representative to help us and give us a fictitious number to call. Called BG and no return calls. Don't trust them!

Well this did not fit into my lifestyle. Knowing that this purchase was not a good I called and asked for the proper way to cancel. I was told I had five days and that everything had to be returned to Boca Raton, FL. within five days. I would note that the contract person I spoke to was rude and developed a very bad attitude, complete different than when I was purchasing. Because of her attitude I was transferred to her supervisor which was more cooperative. I purchase on February 14th, 2016 and returned everything to Bluegreen on February 16th, as the 15th was a national holiday. I sent every item required by Priority and Certified Mail, return receipt required. It was sent this way because Bluegreen requires it.

Tracking the package I found it had arrive at the Post Office in Boca Raton on February 18th, 2016 and was suppose to be delivered on the February 19th, which would be five days after the initial purchase. Being concerned I called Bluegreen's Corporate Office and explained that the package was located at the Post Office in Boca Raton and that it was scheduled for delivery on the 19th. The person I spoke to said not to worry they would get the package and they would then start the cancellation process. I asked her what if it is not delivered, she stated it would be, even though it is still at the Post Office. I told her I was concerned about the five days and she told me February 19th was the fifth day and even though the 15th was a holiday day, five days was Bluegreen's policy.

I told her the package was mailed on the 16th well within the five days but she again told be Bluegreen's policy was it must be received at the Corporate Headquarters within five days. She also informed me that Bluegreen does not pick up packages from the Post Office. I believe that Bluegreen's cancellation policy is unfair and the mailing policy is impossible to meet. Bluegreen should allow for national holidays and accept the mailing date as the day of cancellation.

Purchased, got $50 gift card. Got home and immediately called to book. Well of course they could not accommodate us on those dates, but if we came a day or two early, they could. I was NOT satisfied with that answer and insisted on talking to a supervisor. Lo and behold, 2 days later I got a confirmation for our booking. It was a Hilton Garden Inn and looked great. I was very excited because the company may have thought they were using me, but in reality I was using them. We were originally scheduled for our sales meeting on Sunday, but a few days before our trip I received a confirmation email and it now said it would be on Saturday. That's fine, no big deal!

We went and already knew we would say no. I have to admit that the sales pitch was intriguing and captivating. So much so that we almost got the $795 starter package. The head presenter, David **, gave us the song and dance about he being this great business man who started a men's formal wear store. Afterwards, I Googled to learn more about his fortune because he "sold it to a large corporation" and I see where the company he claimed to start actually started years before he was born. Liar from what I can tell!

Our personal sales guy was brand new, we were his second couple. He seemed very out of sorts, very uncomfortable, and just a bit confused. He sat at one point for about 2 min and didn't utter a word. I felt bad for him! Then the sales manager came over to show us costs and packages, etc. We said in numerous ways and numerous times that it was not something we could afford at this time. They always had "one more option". I finally told my husband I had enough and to make it go away. He put his foot down and we shook hands and left with our gift cards in hand. We were there for 3 hours, not the 90 we had been told so we were essentially just over it all. In the end, the hotel we stayed at was fantastic! Beautiful and clean. We actually got paid $25 to listen to their pitch! And we got a Valentines weekend away in Charleston!

Even on the Bluegreen website they specify "This advertising material is being used for the purpose of soliciting the sale of timeshare interests. This advertising material is being used for the purpose of soliciting sales of a vacation ownership plan. This advertising material is being used for the purpose of soliciting the sale of timeshare property or interests in timeshare property". We did not win a honeymoon at the bridal show, they won the opportunity to sell us a timeshare and have us sit through a presentation about what they do. As if that isn't irritating enough a couple numbers keep calling. Do not answer numbers you don't recognize.

I explained to her that it wasn't that I was not excited, but that I don't want to spend money that I don't have on something that I never planned on spending money for to begin with. She continued on to tell me that I should be excited, and then upgraded the offer to 6 nights, 5 days on a cruise (to which I already told her I get terrible motion sickness and wouldn't use the cruise anyway) and added an additional 3 night/2 stay weekend getaway to the deal, for the same price. I said to her that she can add whatever she wanted to this deal, it doesn't change the fact that I'm not going to purchase anything today. Then she asked me if I had a credit card, and urged me to put it on the card. She said "interest on $200 will only be about $2 anyway so what difference does it make?"

As soon as she said that, the conversation was over. I continued to tell her I was not going to pay for anything, especially not on my credit card, and especially when I have an outstanding dental bill to pay (because seriously, how dare she tell me how to use my money and what's important and not important to pay for, I'm just so disgusted.....). As she spoke, I was looking up reviews. Finding the mind boggling number of 1-star reviews I continued to realize this was a scam. She continued to pitch the sale and then said, "you know what, let's just go ahead and get you signed up and then you'll get all the information sent out to you in an email. Will you use Visa or MasterCard today?"

I thought I couldn't be any more blown away than I already was, but it happened, and I was floored. I straight up told her no, not at this time, I can't pay for it now, I will not "just use my credit card," I was not buying anything, and that was it. I told her I spoke with my boyfriend and he agreed. She then had the gall to say, "You know what ma'am, give me your boyfriend's number and we can conference him in and I will tell him about it. If you pay for it today, he will give you the money back, I'm sure." I again refused and said absolutely not. Conversation over. She ended the call sounding all annoyed as if 'I' was wasting 'HER' time.

The only reason this is getting 2 stars instead of one is that she was a good salesman, and the original girl I spoke with was very nice. She knew how to sell and swindle and if I was a weaker person, she would have roped me into this deal. Thankfully, I am intelligent enough to know not to get involved with deals like this. I just don't know how this company thinks it's okay to use "just put it on your credit card" as an appropriate marketing method. In very bad taste, Bluegreen Corp. Very bad taste indeed.

In reviewing everything before the trip, I found out that the Arabian Nights show had closed in Orlando and in fact had been closed at the time we were promised the tickets. I contacted Bluegreen and was told "yes the show had closed", but they were going to give me a gift card for $50.00 for the value of the 4 dinner show tickets. I complained but they said that was their policy and our option was either take it or not. Next, we went to Orlando and checked into the resort on Wednesday night. The room was dirty and musty. I went back to the desk to check on a different room and was told no other room was available. We stayed Wednesday night and spent Thanksgiving Day in Orlando and then on Friday late morning we had our 90 minute presentation.

We listened to the presentation and then told the sales representative that we were not interested in purchasing because what the room was like we were staying in. By this time my wife was feeling sick and related it to the odors in our room. We were told by the sales manager that they knew that building had some bad rooms but they had purchased in the last few years and had not remodeled. We asked for our gifts and we left, almost 4 hours later than when we started and much longer than the 90 minutes we were told. At that time we went to get our gifts and checked out, even though we had paid for an extra night.

When we got our gift we found that we would have to pay a fee to book our weekend stay and also to get our cruise. We did get our $300.00 gift card plus a $50.00 gift card and after speaking with a manager got them to agree to send us a check for an additional $50.00 for the 4 show tickets. We found out when we got our gifts that we had to send deposits checks to a third party company called GOCRV to get a certificate that we could then fill out relating to when we wanted to go on the trips. We received the certificates and I booked the weekend to Gatlinburg, TN. I had to pay an upcharge to get a decent place to stay which was almost as much as we would have had to pay to book direct. We stayed at a very nice Vacation Ownership location which was not owned by Bluegreen.

When we tried to book our cruise we had to send in three different dates to go. They had to be 30 days apart and we would be contacted 45 days before the trip. I picked three dates out of New Orleans and waited until 45 days prior to the first requested date. I contacted GOCRV by finding a telephone number thru their website and after waiting about 50 minutes got to speak to a representative. I was told by the GOCRV representative that they would do a search for me but that if I did not take the cruise that they found for me that there would be an additional charge for me to call back and even search for an alternative date.

After waiting for someone to search, they told me that there was only one room available on all of the cruises that they had available and that was an inside room to leave out of Cape Canaveral instead of New Orleans. I would also have to pay an additional $888 in addition to the $150 I had already paid as a deposit. This meant the "FREE" cruise with a value of $900.00 would now cost me $1,038 and that did not include the cost of tips or any transportation. I paid the additional money and went on the cruise.

Upon returning from the cruise I sent a certified letter to Bluegreen Vacations giving them the details of the cost I had to pay for my "FREE" cruise. I sent them copies of their paperwork showing the value of the cruise was $900.00 and that my cost was to be $-0- and asked them to reimburse me for my costs that I had to pay GOCRV. I did not get any response back from my letter. I then wrote to the Orange County Dept of Consumer Affairs who handle complaints against Timeshare Companies. They acknowledged my complaint but told me all they could do was to write a letter to Bluegreen but they had no power to take them to court on my behalf.

I understood they could not act for me but I was hoping that they could file a complaint and fine Bluegreen. I sent my letter to the Attorney General of the State of Florida and they forwarded it to the Department of Agriculture Consumer Affairs Division. They have told me that they will send a letter to Bluegreen but that they also cannot bring in action for my benefit.

This is the first time I have ever filed anything on the internet but I am doing so hoping that others will not believe what the marketing dept from Bluegreen tells and and maybe somebody might start a class action suit against Bluegreen. I am not as interested in the money as I am in having Bluegreen stop doing acts which they know are illegal but knowing that nobody is going to do anything about it. Before you consider buying a timeshare or vacation ownership from Bluegreen, look on the internet at all the owners who want to sell and also consider buying from another company. I might have considered my experience as just a mistake but there are too many complaints on the internet and I have been told by these agencies I have spoken to that they have a lot of complaints involving Bluegreen.

Bluegreen as a corporation should be ashamed to treat an older, diabetic person this way. Calls and voicemails to send me the Walmart sheet went unanswered. I wrote complaints. Finally on January 12, 2016, Leslie called and promised to send me the chart. I have never received it. She promised to call me 9:30 next morning after listening to closing tapes, looking everything over. She never did. Does anyone have any help, attorneys, suggestions, elder abuse to get out of this mess??

She also said I had spoke to someone else previously and that I had 15 minutes to make a decision of taking my family away while I have a job as does my spouse. They are high pressure and just want you to go for the time share and to make some money. STAY AWAY from this company. Do not book through them whatsoever. They are a scam and above all do not give them any money.

I decided to call the other number (that he told me to not call, because that was a waste of time) and was able to speak to a representative. I will say that I was over the 30 day time-frame. They give you to cancel with full refund, however, based upon not being able to get ahold of anyone, not making a reservation at all, they could refund the monies if they were a decent company. This is just a scam and hopefully I see their booth at other events so that I can warn people in real time. I presume that all of us on here were at some sort of event where we did not think to look up the reviews before getting lured into the idea of "free" dinner, show, nights stay etc. Advice: Put the $200 towards a vacation that you are interested in booking and go there instead! You will have a better time and won't feel so silly for being duped! Such a bad company!!

Truitt Ken ** and I signed up as an Owner on December 9th 2013. As I was trying to revamp my business at that time and relocate in a new city, it wasn't until November 30th thru December 4th, 2015 that we got to take advantage of a Blue Green vacation. When we signed up in 2013, we paid Blue Green $6,891.31 in full for the Ownership and were told we only would owe the maintenance fees once a year. They gladly took our money and we thought we had a great deal. We signed up with Blue Green right there in Gatlinburg at the time. When we went to meet with Blue Greens salespeople, they put us in a townhome or whatever you called it which was very dingy looking, shredded blinds, hardly any light and basically looked nothing like it looked in your advertising on the website. I felt uncomfortable the whole time I was there and so did Ken.

During our meeting with the representatives, (you should have their names on record), we asked if all the resorts looked like the one we stayed in at Gatlinburg and they indicated that they were in the process of remodeling the entire resort and the next time we came back it would look entirely different. Well, we came back almost exactly 2 years later and they looked worse than they did at the time that we signed up. However, we got this great spiel that they would soon be gorgeous and that their workers would work night and day to ensure that they would be in tip top shape very soon the next year. NOT TRUE!

Here's how our stay went if anyone cares to know. After being excited about our first vacation with Blue Green, it was my 60th birthday and I couldnt wait to invite our friends and family to come on our vacation with us. After looking at the Resort online, our townhome looked so beautiful and fresh and I was hoping that after 2 years they would be complete. It did state on our email confirmation that Blue Green would be doing some construction while we were there from 8:00 am to 5:00 pm and that did send off sort of a signal that we might be back in the same shape as we were 2 years ago.

At the end of our stay, we saw no construction and was not bothered by any construction noise whatsoever anytime of the day which proves my story here at the end. When we got to the townhome, we arrived at almost dark and there was no lighting at the entrance of the Resort. So we passed it not realizing it until we just knew we had gone too far. My elderly Aunt can only see out of one eye 30% and the other eye is completely blind and she was very uneasy about the lighting. When we got to the desk, the young gentleman there was very nice and sent us on our way to check into our townhome. Upon entrance inside the door of the townhome, we got slapped in the face with a horrendous gas smell.

We had not stopped and gotten anything to eat so we thought we'd run get something and come back because it was getting late and we needed to unpack. We had opened the windows to see if it would go away. After we came back to the room, it seemed the gas smell was even worse, but everyone started unpacking anyway. We opened more windows thinking that might help, but it was too much to handle. Since it was late and everybody was really tired, we hesitated to call maintenance. But after not being able to take the smell we called them. I was really amazed when they knocked on the door so quick but was more amazed to see this person who looked like a mountain man, long straggly beard with no uniform on just regular clothes. He had a younger guy with him. Had I been there by myself, I would have been scared to open the door with the way he looked.

They came in. But in the meantime, my older sister saw a message on the answering machine and decided to listen to it, thinking it might be for us. When she listened to the recorded information, it was a lady who had stayed in our room the day before and she had just left our townhome right before us complaining about the gas smell in the townhome. (It should be on record of who this lady was and I am in the process of finding her so I can speak with her about her complaint). This is what I do not understand. Why did they put us in a townhome knowing there was a very strong gas leak that could have possibly turned deadly for all of us. And why did they (the maids) ignore the message on the answering machine and not report it to the front desk - even though I'm sure the lady who left the message did report it to the front desk - but the front desk decided to throw us in that room anyway.

My family's thinking was, what if we had been a bunch of young teenagers, who had too many beers having a great time and fell asleep with the gas smell and possibly not waking up the next morning. There were no signs of carbon monoxide alarms in the room which should warrant a lawsuit for management. After the maintenance men left our townhome and saying they couldn't find a leak, they wanted to look up under our townhome. I later walked outside and heard them talking that there was enough of a gas leak to where none of us would have woke up alive. They finally discovered that the gas leak was coming from downstairs and we saw them working on the gas leak the whole next day. It's like they were having trouble finding it the whole next day. They also had to evacuate other townhomes.

The maintenance men left but came back and told us we would have to move. That we couldnt stay in that townhome, because we would not have woken up alive. So they put us in another one that was empty but wasnt prepped as it should have been for guest. There were no blankets, no hair dryer, no tissue. Just yuck. Upon the entrance of the townhome we had to move to, there is a trench right in front of the front door and the only way you could get to the door was jump it to keep from getting wet crossing it. My elderly Aunt had to be helped over and the lighting outside was a single light bulb and we couldnt see anything in front of us. As I reached to turn the lamp on beside the bed, the light bulb just peeled over causing exposure of possible electrical shock to me had I placed my finger wrong to turn it on.

What if a child had gotten their finger inside the bottom of the broken light socket? The more and more I looked around this particular townhome, I had realized that this place was in worse shape than it was 2 years ago when Blue Green took $6,891.00 from me and Truitt and I now believe, they knew that Mountain Loft would never be updated. That is my belief. The blinds were torn to shreds on the inside, same as 2 years ago and the porch part of the townhome was rotten all up and down one side. We couldnt wait to leave that place. It smelled of rot. Old and musty. When I checked out, I told the clerk at the front desk that I was disappointed but I did not want anything free.

Then the survey came for our stay and I decided to fill the survey out online meaning to grade it on how bad the place was. I make a habit of filling out surveys by the way after I stay somewhere. After filling out the survey, I got an email back from Richard ** apologizing and stated our issues were unacceptable, especially the gas leak, and offered us a voucher to come back and stay for free. As that was my second, disappointing experience (one when we signed up in 2013 and the second 2 years later), I told him "NO THANKS". That I wasnt looking for anything free and Im thinking no way would I stay there again and I would not recommend the place to anyone. He never responded back. Now, I am here today, to retract my statement of "I wasnt looking for anything free" and I still wasnt until I received my maintenance fees in the mail.

Let me ask you Blue Green, we have paid the maintenance fees every year since 2013, but why should I continue to pay rising maintenance fees, when you put me and my family in dumps that my maintenance fees are supposed to cover? Just where is our maintenance fee money actually going that we as owners are paying? It sure is not going to maintenance. Disgusting and embarrassing to my family. It was a rotten 60th and one I will never forget. You people ought to be ashamed of yourselves. On that note, I will not be paying your maintenance fees this time and I want the full refund of my $6,891.31 refunded to us for you are in breach of the contract that Truitt ** and I signed.

Your Board of Directors will hear about this, but your Owners are the ones who really count and I will make sure they see this letter, see the photos and know about my experience. Like I said, I have Blue Green Owners who are members of my Studio business and 2 of them have already said their experience prefacing some resorts they have stayed was basically the same horrible experience. Im going to send a couple of pictures of the not so hurtful photos for you to look at and that Richard ** also has, but I will be turning the others over to my attorney.

One last thing I should add after reading your reports from your annual meeting 2 years ago and reading the one you just sent with the most recent maintenance fee invoice, what is the deal with the employee turnover within Blue Green and why does the interest of the owners votes continue to fall? On September 17, 2013, the bylaws called for 15% of the owners total vote to be present in person or by proxy to establish a quorum. 2013 had 5,125 owner votes but required 26,484 owner votes in order to establish a quorum and on September 2015 you had only 3,576 owner votes but required 29,493.

Wonder how many owners are picking up on the fact that more owners are becoming uninterested in Blue Green. I think, the more and more I read, screw the maintenance fees and refund my entire amount of $6,891.13 or I will have my attorney expose everything. You have ten (10) days to respond before I turn everything over and Blue Green, my friend, this is not going to be pretty and Blue Green is not going to be that great vacation you are false advertising about.

When I finally got around to booking (which was not what I had originally planned due to family issues - like two daughters planning to have babies at the same time and not being able to travel at the times planned) we booked the trip to Las Vegas which is not a favorite destination of ours. It was at this time I found out that the offer was written down as $200 Master Card gift card back OR 20000 points. This was not what was told me. I went ahead with the booking with the note that I wanted the company to review the first phone call to verify what was said. I was advised that I would be called back in 48 hours. This was never done though I was contacted again to confirm the reservation. Not having been contacted after 5 1/2 days (including a holiday weekend - not their fault) I called back Bluegreen.

Talked to another agent and was told that, sorry that I was never contact but let's see what could be done. After much discussion it was agreed that I would be refunded $50 to my credit card (which was done and verified) and that at the visit I would get a MC gift card for $150 AND 15000 points. Tired of this go around I agreed. Just wanted this to end. Confirmation letter came and it said 15000 points only. I called back and after a go around with a supervisor I got nowhere and agreed to the gift card of $150 and no points. I was not going to get anywhere. If I did not accept this I would have lost the deposit as well as having to pay for the first night reservation.

I asked that the phone records be reviewed again and the supervisor said that she would do that. I stayed on hold and she came back and said that the agent's notes reflect the either/or offer and not the AND offer. She said that she reviewed the notes and never listened to the conversation. Sick of this I hung up. After confirmation I also found out that I would be paying tax on the room (this is usual) but that I would be also be paying a daily resort fee. This is BS for a hotel and a total scam. They tried to switch me to another hotel aside from the one originally booked and that one had a parking fee in addition. Paid parking in Vegas? You have got to be kidding. Had I been told that this was an either/or offer at the beginning I never would have booked it. That is ridiculous. The pot has to be sweetened somehow to get me to accept it. Never would have accepted the OR part.

Beware of this company. They are liars and cheaters. They will take your money and screw you in the end. Grant that I will not be out a lot of money with this but that is not the issue. The issue is honesty in business and this company is definitely not that. I am not a new person to this type of dealing. I know how to document and what questions to ask and I still got screwed. My recommendation, if you hear the term Bluegreen, run the other way as fast as you can.

I called to make my cruise reservations and was floored at all the restrictions. First of all, the cabin is an entry level 1A. "What does that mean?" I asked. It's a room on the lower level with a bunk bed. REALLY??? I'm not a young kid, young kids do not purchase timeshares. Then I find out that I couldn't even get that room because I would have to book it in at least 90 days out. So now I would have to upgrade my room to an inside cabin or an ocean view and I'm in luck because they have a deal, that upgrade is only $1200 plus dollars. Wait a minute, this is supposed to be a FREE cruise!!! I was only supposed to be paying for port fees and oh yeah, fuel supplement and Vacation Tour and Travel Agency's service fees. WARNING: stay away from Bluegreen Vacations. SCAM!

OMG. Thank God she told me to look at reviews and thank God that all of you decided to write your reviews to save someone like me. Because of these reviews I found out I only had the first 30 days to cancel which I asked about and they gave me the number to cancel but said nothing about the first 30 days. HOWEVER they did emphasize that if I actually booked the hotel within the first 30 days I would get another $25 off (along with the $50 GC they gave me). Not to mention I was interested in buying a vacay NOT a timeshare! So I called today and cancelled. If I don't come back with another review, it will be safe to assume I got my money back with no problems. I will definitely be letting everyone I know about these people and praying for all of you who lost your money, time and so much more.

The presentation was quite long but I was genuinely interested in what Bluegreen had to offer and fully comprehended and understood everything. The salespeople were nice and although I do not think I am the right customer for Bluegreen (young single guy) - I do see the value in what they have to offer for families as each of the resorts have condo-like complete accommodations with all you need on site. I did however opt to buy the sampler for $800.00 which gives you 9k points...

In reading the majority of the reviews here - I believe that an overwhelming amount of people here bought something they cannot afford or do not understand what a contract is. The math is all there for you to decide if this is a fit for you and if you don't take the time to fully comprehend that this may be a 90k lifetime commitment - then tough **.

I am a salesman for a living so I may have an upper hand on the average Joe but when it comes down to it - it's only math. And if someone talked you into something you can't afford or comprehend - that's your fault. I am excited to use the preview and consider if this may be a fit for me when I start a family. The pitch was good (although long), salespeople polite, and have no complaints about the resort we went to other than there should have been an extra ski lift open. Please keep in mind when reading all of these that people typically voice their opinion and write a review when they want to COMPLAIN. I do see value to this company at the end of the day and advise you to not to freak out over oblivious reviewers.

Lol ya, I'm stupid and want the smallest suite. I believe they use the good suites for potential customers and move owners into the crappy ones. Last year in Florida at the Fountains we were supposed to get a 2 br with a jacuzzi, nope standard 2 br. Promised us an upgrade. We were there 4 weeks never got one. Rci places are mostly old outdated 70 's motels as are blue-green in Florida with 2 exceptions. Only purpose I can see to the 60 Bluegreen resorts is to lure people in and sell points. It's not for owner satisfaction.

If you want to travel to Florida, etc., not a chance you're getting in the 10000 a week or less resorts, only the fountains which cost huge pts. It's a scam. They brag about having 150000 owners (Lol) and only 60 resorts, the math doesn't work. Same with the lies about fees, double what they tell you. As Canadian owners who haven't paid the balance yet just 2 years of interest, we may just walk away and see if they want to come to court in Canada to collect the money. The US government should be looking into this scam.

So I've spent my day writing and sending certified letters to every address I could find in my paperwork. I also had a stop payment put on the down payment and my bank account and cards changed. A lot of BS for such a good deal. Hopefully this company will leave us alone considering we are still in the number of days allowed to get out of this. I could go on about their low-pressure sales pitch and promises but bottom line, check your paperwork, google your invested property (I don't think it's legal to sell buildings that aren't there). Also my paperwork was signed by a notary out of Florida, our paperwork was done in Tennessee. I don't know very much about real estate laws but this seems strange. Class action lawsuit people. Let's get these people put out of business.

I have spent countless hours on the phone trying to get this straightened out with no success. We had been very happy with our Bluegreen experience up until this point but since they have proven to me they are not have my best interest in mind. I wanted to write this review. I am filing a complaint with the State of Florida and placing all of my points with their reseller company for sale. Just so you will have some idea as to our member status, we have 91,000 points each year so figure out how much money they make off of us and they are not interested in making this right.

I've been calling Bluegreen for months and got the runaround. I ask if I can forfeit on my new loan without losing the Bronze membership which I already paid off. I was told if I forfeit on the new loan I will completely lose the existing loan paid off. How is this possible for someone to lose what's already paid off. I was told it's written in the contract but it was explain to us completely different. We were told our new purchase have nothing to do with the existing. I am so angry and sad at the same time. This is completely highway robbery. Can someone please tell what's my option? Any suggestion will be greatly appreciated.

A good time never came up and nine months later I e-mailed to cancel and get a refund. They e-mailed back and told me I have to call. I called and they said I only had the first 30 days to get a refund. Well that was not told to me ever -- they say it was in the papers they sent me, but it wasn't mentioned on the sales call. I don't understand how they can keep my money when I haven't received any good or service from them. The money was for a theoretical future hotel stay which I called to tell them I won't be taking. Awful.

We got the cruise certificate and did the cruise out of Charleston SC. We had to pay a total of $163 for the 2 of us for taxes etc... That turned out to be a great deal as we don't drink or gamble. The food was good and we danced and had a great time. We now would like to try a longer cruise and with a bigger ship as what we have heard it only gets better than Carnival. I highly recommend this for people on a budget. They told us everything up front. The hotel stay, the cruise, the money, the tour - all was true. For the people on here that think you get something for nothing good luck. They were honest with us and we will do it again as we can every 15 months.

After a while of this I got tired of the constant harassment and called and asked to be removed from their calling list and email list. No one listened and the calls continued. I called several more times asking to be removed from the harassment list and at one point it work for about a week or 10 days then it was on again, constant calls and harassment. It got so bad that I had to turn my phone off. So I finally scheduled my "vacation" and more B.S. and lies followed. I was never informed that charges would be made to my credit card for "taxes and fees" which totaled $28.32. Not really a big deal but something that should be disclosed to everyone so they know ahead of time.

I arrived at the hotel a little after 4pm but I had called to inform them of this and was told it was no problem because they are there until 9pm. OK now check in at the lower level at the Radisson Hotel in Branson, Missouri. I scheduled my presentation for 12:45 on Monday October 26, 2015. Checked in on Friday October 23, 2015. Monday was fit into our fun schedule and I went and checked in at the hotel and my friends and I took our things to our room. No problem all weekend, the hotel was great, the rooms clean and nice. Come Monday I misplaced the paper that had the address of where I needed to be so I went down to the lower level to ask and was informed by a lady and the man that checked me in that my presentation was scheduled for Saturday and I missed it.

I again told them no it wasn't that it was scheduled for Monday at 12:45pm and the man that checked me in told me this and had wrote it down but I had misplaced the paper he wrote it and the address on. The man and woman both got snooty and rude with me telling me that he was the only man there and he knew better than to schedule anything on Monday at that time. I said "well you must have been the man that did it then (because at that time I thought he was but wasn't positive so I did not want to say for sure because I didn't know)." Well they continued to disagree with me and basically called me a liar and I got very upset because of the way they were treating me. And the woman rescheduled the presentation for me, acting as though she was doing me a great service by doing so.

I left and went back to the room to find that paper. Well after a little while I found it. I took it back down there and stuck in up towards the man's face and said "see I am not a liar." He said "yes that is my handwriting so I guess I did schedule it for today." Him or the woman never once said I am sorry, I made a mistake, please forgive me for my mistake, nothing and still treating me rudely. They said "well you don't have to attend the presentation and we will mail you your gift cards." And that was it. No apology was ever spoken to me from them the rest of my stay. Still upset I go back to my room and call BlueGreen Vacations, and after being hung up on, called a liar again, and numerous rude and disrespectful customer service agents I finally get a man named Bryant to listen to me explain my entire experience with them from start to finish.

He promised me that he would check into all my complaints and try to find out what happened. I really do not expect him to do anything more at all about the entire situation but I want to warn others so they do not have to experience the rudeness and disrespect I did. Please take my advice and stay away from these people. Thank you for reading my complaints about this company. Hopefully you will make a better choice than I did.

The seal the deal guy assumed I was a push over and continued to suggest charging this to a card. I thanked him for his tone, suggested he find someone else who was credit worthy to take the trip and hung up. He had the nerve to call back! However, I don't believe he or anyone else from that company will be calling me again. Again, my thought is that if I win, I shouldn't have to give the company a dime.

It did sound like a good idea until they hit you with the price. Even if you start thinking about it. Don't forget to add in 20 years (that was their number) of maintenance fees which would have brought the total to roughly $60,000 with the rate they were quoting. They won't bring that to your attention but just keep that little nugget in mind. Although we had absolutely no intention of buying in we did pop for the tester $795 point bundle to get 9000 points to try them out for a year. I was ok with this until we starting reading the reviews. Both my wife and I started to freak out a bit especially with people having no luck in cancelling that package so she called the bank to see what could be done.

After explaining everything to them they tried (unsuccessfully) to dispute the charges. They were forced to list it as fraud and then canceling our CC. All of this of course confirmed that we did the right thing even though we sent the cancellation notice well within the 3-business day time frame. As of now we have not heard anything and I really doubt that we will.

Finally here is the takeaway. We had a great time in Petoskey, MI (Boyne Mountain). It is a beautiful area and we will definitely go back. I have no real complaints with the $199 trip and would say that it was a great value because we never could have stayed there for that price. We got a lot of gift cards that we have used and a cruise voucher that I hate to say we will not use. It really is not a free cruise when you read all of the fine print and start adding up the cost of a cruise vs the fees.

Under no circumstances would I even consider buying into this club. Although it sounds great there seemed to be fees for everything on top of the maintenance fees that they talk about. You still have to pay for travel and other expenses (not to mention the RCI part which of course has a fee associated with it) and after reading what others have said I am convinced that this is the right decision. I gave them two stars because we did have a great time (after getting out of their presentation) and I had no real complaints with the hotel and the trip in general. Otherwise it would be one star.

The day before we left, we got the bait & switch and were put in the Holiday Inn, Gretna. He lodged a complaint and was told he would get a Bass Pro gift card. The HI is nice enough, good room, but the AC was noisy. We asked it to be fixed but it never was. Maybe if we had been actual paying guests it would have been. We checked in Friday night and the presentation wasn't until Monday, good enough. Sunday night, hubby started reading reviews from this site and I was nervous but we kept an open mind.

My hackles were first raised when they wanted my driver's license, "to verify who I am." Ummmm... ok. I think they wanted a credit card but she said it wouldn't be charged, Hubby must have given it to her. Time for the presentation. Matt came to get us and he is very nice but I felt like I was being grilled from the get go. He said it's not high pressure and he wouldn't have taken the job if it was, and he wasn't high pressure at all. That was left to his supervisor who would pop in and out when he knocked for her.

Finally, after 2 1/2 hours, I had enough and the day was wasting. To be honest, hubby likes to talk. Anyway, I pushed for a price. $31,000! NO! NO! NO! I sat there a couple more minutes while they & hubby talked, the sword fighting thing. I finally stood up and pushed my chair in. They didn't look at me anymore but sparred with hubby. I shook their hands, said thank you, told hubby to have fun and I walked out. I walked to Jackson Square and never looked back.

If you are reading this, chances are you've already bought the "vacation" but if you go to the presentation and don't want to purchase, don't explain anything to them, they have an answer for everything you say. Just stand up, shake their hand, say thank you and WALK OUT! Hubby finally caught up with me and I had worried him, and Matt. So I hope Matt comes to his senses and gets out of there himself.

Resort at Shenandoah was very nice. Very quiet and peaceful which was what we were looking for. The lodging room was tidy but small. The sales presentation started out well but then quickly became a waste of time. The presentation was designed to run as many people through as possible rather than focusing on people (like us) that were potentially interested in buying. The noise level was so loud that I could not hear and our sales person wisely moved the meeting outside (since the day was beautiful). After wasting an hour, we were able to focus and get our answers met.

Key factors for us: No required week at a specific location or specific week (we don't want to be locked down and then forced to "trade weeks"); BG only uses points for everyone so that works for us. Reasonable maintenance fees (some are necessary or the properties will fall apart over time); the amount was not bad and reasonable for the value. Availability of units (we actually had a member go online and show us what was currently available at places where we're interested in); check - no immediate availability but plenty when you go out a couple of months

The net was that we ended up buying a small package of points to try it out and see. If we like the model and properties over time, then we may buy more later. We are also considering buying more points on the second-hand market. Looks like a bunch of people on this site are trying to give their points away so maybe we can help them out. For now, we are happy and look forward to more BG vacations.