Bluegreen Corp. Reviews

Jennifer ** was nice but ultimately couldn't help me. I was also supposed to hear from Jamarr in the Customer Care department, but he never called me back. I’ve left messages and tried calling him myself, but it has been total silence. It is so disrespectful of my time to be ignored when I am facing such a serious issue. I’ve already attempted to speak with people at both Bluegreen and Pinnacle with no luck. I am sharing this review because people need to know how Bluegreen operates once you sign up with them and are stuck.

We were told by the rep that we would have to only endure a 2 hour tour for this package. We agreed. It all sounded so nice and worth it. We were also told we could go swimming at their resort, play mini golf and do everything the resort had to offer aside from the lazy river. THAT WAS A LIE. We got to this resort for the 2 hour tour, and during this tour, we had to listen to their sales pitch. It was nice at first. Sounded too good to be true. They wanted almost 50k for this!! Oh, and you only had that day to purchase the package.

So if you left. You'll never get a chance again to purchase their amazing deal. (Which it wasn't, trust me). Then you get a short tour with a rep. Then they sit you down in a big office building area with cubicles and start to try and sell this once-in-a-lifetime package with you. Don't fall for it. You don't budge, so then they bring in a manager. Who is aggressive. And tries to cut the package in half. 30k and 6k points instead of 12k points. Or pay 10k for 3k points.

If you pay close attention, there is maintenance fees of around 1500 a year you're stuck paying even after you pay off this huge amount! Red flag. You'll always be paying into this. They don't care about you. They just want your money. We told them we can't buy into anything without doing our research first. We wanted other people's opinions. The manager aggressively said, "Well I'm a timeshare holder, what do you want to know?" Like no. We want unbiased opinions. They then say, we can cut the maintenance fees in half for just 6 months. Umm no. Then their last effort was to trap you into a 1500 purchase for 2k points where you could use at specific locations only. And it'll let you have a year to decide if you want to purchase a timeshare with them. Don't fall for that either. There has got to be hidden fees in there.

These people just want your money. Their attitude and demeanor changed when we weren't budging. We were too smart to know this was not a great deal. And the fact you have to decide there. They don't give you any chance to talk or anything. Also, I saw their mic was actively recording our conversation at this desk. Didn't matter. We spoke the truth. They act like this is the best thing ever when in reality, if you're not wealthy, this is setting you up for a financial burden. To top it off, the rep who sold us this package said we would be able to enjoy this resort was either not informed or lied. We couldn't do a single thing at this resort after the tour. The only thing she didn't lie about was the gift cards. What a waste of a 6-hour drive trip. We didn't have anything planned that weekend. We thought we would be enjoying a resort. Needless to say, do not fall for this trap. Do your research.

Our hardship is severe: I suffered a debilitating stroke last summer, requiring a three-week hospital stay, and we were unable to properly recover or grieve following my wife's mother's difficult passing before Christmas. We are constantly burdened. We tried to sell in 2021 through Pinnacle with no success. The only exit offered in March 2025 was another financial drain: pay an exit fee, plus 18 months of maintenance fees and the remaining loan balance.

A representative then threatened that if we stop payments, we face 5-10 years in collections. I’ve had to work double time just to stay afloat. We have exhausted all other avenues and desperately need your authority to intervene. To demonstrate our complete loss of faith, we have already notified the Florida Department of Business and Professional Regulation (DBPR), the Florida Attorney General, the Federal Trade Commission (FTC), the Better Business Bureau (BBB), and the Military Consumer Protection Division (as a veteran). Our single request is to be released from this agreement so we can focus on our health, family, and limited retirement resources. We implore you to help us finally be free of this destructive obligation.

The "flexibility" we were promised doesn't exist. Even when we try to plan far in advance, availability is extremely limited. We later found out the company doesn't even own all the rooms in some locations, which they didn't mention when they were selling us the points. Essentially, our points are worth less every year, while the bill for them keeps going up. When we reached out to Bluegreen directly for help getting out of our contracts they completely brushed us off. They offered no real solutions and just told us to try listing it with a third-party company. We want to end this contract so our family isn't stuck inheriting a debt they don't want and can't afford. This has become a liability, not an asset.

The sales process felt very pushy, with repeated assurances that this was an easy, low-risk decision. That hasn’t been my experience at all. On top of that, maintenance fees have continued to increase in a way that was never clearly explained upfront. At this point, I’ve asked to get out and was told that’s not an option. If you’re considering this, take a step back and do your homework first. The reality may not match what you’re told.

This is an unbearable financial burden after over $200,000 in losses since COVID. We cannot afford payments. Because Bluegreen refuses to cancel and blocks all exit paths, resale or title transfer are not considered, and forces our hand. We will stop all payments entirely and move forward in the way they have left us. We urgently require your intervention and a full refund.

The contract contradicts what we were told. We believed we purchased a "week" of vacation access but received two "interests" with Y designations representing only 3-night weekend periods. This point-based system was never properly explained. Financial discrepancies are concerning. We were quoted $788 in maintenance fees and $179 in club dues, but we're charged significantly more, maintenance on BOTH interests plus $184 in vacation club dues.

The onboarding has been terrible. Our first welcome meeting in St. Petersburg was cancelled due to a hurricane. In Savannah, arriving as scheduled in the morning, we were told no representative was available and to return in the late afternoon. Our confirmation had no specific time. Unable to accommodate this last-minute change due to family commitments, we were charged $143 for "missing" the meeting.

We've only booked one vacation (at Streamside at Vail for 8,000 points), only because they were expiring. We don't need Vail accommodations as we have family nearby and already own a timeshare there. This purchase occurred during an extremely vulnerable time. My husband had just completed chemotherapy and radiation for Stage 4 cancer. And now they want an additional $1700 to 'release' us from this vacation club!