Bluegreen Vacations Reviews

I am so frustrated with Bluegreen Vacations and just want them to close my account and leave us alone. We realized a year ago that we didn't want this timeshare anymore, so we stopped paying them back. The worst part is that we actually tried to cancel everything during the rescission period, but they told us no, just because we were one single day late. It is completely ridiculous that they are holding us to a huge contract over one day.

A quick trip to Pigeon Forge turned into a grueling four to five-hour sales marathon at the Laurel Crest Resort conference center after we were lured in by a fifty-dollar gift card for what was promised to be a short ninety-minute pitch. Salespeople rotated us through back rooms, ramping up the pressure and claiming prices would skyrocket if we walked away from their one-time offers. They insisted the points system opened up affordable access to cruises, hotels, and RV rentals, dangling free certificates for cheap weekly stays and Royal Caribbean trips. Trusting their claims that this was a solid investment, we bought in, only to be forced into a second high-pressure meeting shortly after in Williamsburg, Virginia. Exhausted from an eight-hour drive while trying to manage tight schedules for my mother's dementia care back home, we were kept until four in the afternoon until we finally broke down and bought eight thousand additional points.

We signed up for a presentation after being promised a free three-night getaway to Christmas Village or Las Vegas, figuring it would be a fun weekend getaway. What was supposed to be a quick sixty-minute presentation stretched into a three-hour marathon. Last week, during what they insisted was just a routine update meeting on our latest vacation, the representative claimed we would completely lose access to the Christmas Mountain and Las Vegas locations unless we agreed to upgrade our package right then and there.

I have owned this timeshare for over 20 years, and today’s customer service experience was incredibly frustrating. In 2025, I reserved a week for August 2026. I later received BOTH an email and a phone call telling me the exchange could not go through because my 2026 maintenance fees had not been paid. Naturally, I understood that the transaction had been canceled.

If you’re interested in a Bluegreen timeshare, think again. Bluegreen remains an ongoing burden and has been a deeply disappointing experience for us. Every single time we attempt to exit, they completely stonewall us, despite the fact that we have been with them for +20 years. We have faced continuous difficulties trying to book vacations, directly contradicting what was promised to us during multiple sales presentations. Despite repeated assurances that upgrading our package would secure better availability, we have rarely succeeded in reserving high-demand destinations.

1 STAR – Extremely disappointed. Wish we could leave ZERO Stars. My wife and I purchased Bluegreen/Hilton timeshares after attending what was advertised as a short presentation that turned into more than 4 hours of high-pressure sales. We were repeatedly told the program would help us take cruises, visit Europe, and enjoy Hilton resorts, but many important restrictions, fees, and limitations were not clearly explained.

BlueGreen just called me, years after being almost duped by their lies at a Bass Pro. Thankfully during early 2020s within hours we realized this was not a great offer of inexpensive vacations due to low demand and overwhelming availability at their resorts because of COVID, as they explained, but a deceptive timeshare! The more we read, the worse it got. We quickly mailed off a certified letter return receipt to them cancelling our decision. Now they called to get us again but hung up when I told them we never wanted it and cancelled. Good riddance!

I really need to warn people about Bluegreen Vacations, especially if you're older or traveling alone. Back in 2016 I was in Orlando for a family trip to Disney World, and they offered me a cheap 2-night hotel stay if I sat through a "one-hour presentation." That's not what it was. It was a full-on pressure tactic, and I fell for it at the worst possible time in my life. I was 70, a widow, an immigrant from Thailand, and my husband, a decorated military veteran, had passed away five years before. I was there alone, still grieving, and far from home.

Our experience with Bluegreen has been a series of broken promises and total frustration. When we first signed on, the sales team was incredibly friendly, painting a picture of luxury and flexibility. They promised us that if we ever wanted out, selling the timeshare would be simple, but that turned out to be a complete lie. We were also dangled "complimentary" flights and cruises that we could never actually use because nothing was ever available.

During the mandatory Bluegreen presentation at Big Wilderness Club Resort in Branson, my wife and I were deliberately separated before being subjected to hours of relentless pressure tactics. When we tried to walk away without buying, a sales agent named Michael ** outright threatened us — claiming we'd be permanently banned from Bluegreen and all affiliated resorts if we didn't purchase. Exhausted and scared, we signed for a package we didn't want and couldn't afford, using a credit card they pushed us to apply for on the spot.

My biggest regret ever made in life is to own timeshare with Bluegreen. I'm paying almost $500 a month and maintenance increases every year, which is a big scam to me. Don't sign up for this because they are just there to steal your money and enrich themselves and unfortunately to withdraw is something you can never win or you lose it to them.

Bluegreen is awful awful awful!! I had purchased a "vacation package" at Bass Pro several years ago! For some reason the last 2 weeks, they have called NONSTOP EVERY SINGLE DAY!!!! I have told them to remove my number, anytime I tell them that their vacation package was an awful experience, they hang up on me! I now have close my Cabela's/Bass Pro Credit Card and I WILL NEVER STEP FOOT IN ANOTHER BASS PRO OR CABELA'S FOR THE REST OF MY LIFE!

Bluegreen Vacations completely blindsided my wife and me. We first got trapped back in 2006 at a sales pitch in Hershey, Pennsylvania, because they promised us all kinds of dream travel rewards. Instead, dealing with them has turned into a total nightmare. For years, we dealt with constant scheduling issues, and every single time we complained, they just pressured us to buy more points, claiming an upgrade would fix our booking problems. But each upgrade just made things harder and kept us from taking the vacations we paid for. Things got way worse during a brutal five-hour meeting where they talked us into buying 10,000 points, promising we could use them for cruises and European tours. We found out later that these expensive points are basically worthless; they only covered 675 dollars of a 13,200 dollar trip to Ireland, and cruises are strictly cash only.

We generally keep our personal business private, but our experience with Bluegreen Vacations has been so distressing that we feel a responsibility to warn others. What started as a simple offer at Bass Pro Shop for a wedding trip to Vegas has turned into a financial nightmare that is jeopardizing our ability to afford basic necessities like food and housing. As an active duty Air Force family, we feel targeted by deceptive sales tactics and predatory lending practices.

Bluegreen finally contacted us after our last complaint, but the response was disappointing. We were basically told that the only way to cancel was to stop paying our maintenance fees and let the account go into collections, even though our ownership is already paid in full. That is not a real solution. We also reminded them that we felt pressured during the sales process and that maintenance fees have increased far beyond what we were led to expect, but those concerns were never addressed. We are simply asking for a fair and reasonable way to exit without being told to wait for collections.

Bluegreen completely lied to us! During what was told to be a 60-minute meeting, which actually lasted five hours with four different representatives, we were told the ownership was a good investment that would increase in value and could be easily rented out or passed to our children. They claimed we could travel anywhere at any time, which turned out to be a total lie, and pressured us into signing that day. They also purposefully failed to mention that maintenance fees increase every year. Now, if we don't use our points, we have to pay extra fees just to save them, and even then, they lose value. We've spent the last two years struggling to use points just to avoid losing the money we put in.

Our experience with Bluegreen Vacations Club has been poor due to unfulfilled promises and poor resort maintenance. Despite Platinum status, benefits like stay extensions and the 13-month booking window are frequently denied. Resorts like Seaglass Tower and Harbor Lights have unaddressed sanitation issues, dirty facilities, and inadequate furnishings. Sales interactions are aggressive, with management reportedly labeling owners as "difficult" when they decline upgrades costing more money. Additionally, the exit process is literally impossible. Not a company I want to deal with any longer.

Bluegreen Vacations Club has failed us completely. We face an overwhelming system that does not align to our reality. Initially we were told help was available to manage things. Later we were even promised personalized service. That did not happen. We care for our adult disabled son and have a service dog that must accompany us. One day’s travel is manageable for us. We were initially told Bluegreen was expanding into the Southwest U.S. to provide that one-day destination, but it has been years since that promise. The annual fees are quite high but we were sold on the idea of using excess points at a 15 to 1 exchange rate.

We have multiple timeshares Under one member number. We are deeply frustrated by the lack of responsiveness from Bluegreen regarding our ongoing grievances. For months, our attempts to resolve our concerns went unanswered while they continued to send invoices. We finally reached a representative named Nikkie ** who stated our account was in a "VC TERM" status due to nonpayment. However no definitive timeline or assurance regarding this cancellation will be upheld. We were told we could pursue resale, title transfer, or pay a balance of $21k plus 18 months of annual fees. We are no longer traveling like we used to, and do not need a timeshare. We attempted to sale the timeshare online for free twice, but those efforts failed. We need a clear, definitive resolution to terminate these contracts. The current stagnation and contradictory information are unacceptable, and we need intervention to ensure a release from Bluegreen.

Our Bluegreen timeshare has become a cycle of rising costs and empty promises. During the presentation, annual fees were obscured, and perks like free cruises and flights carried major hidden charges. Actual vacations were disappointing; our November trip to Aspen revealed unsafe mold issues. Booking availability is nearly non-existent, and we are forced to pay fees just to keep our points. After investing over $25,000, soaring costs led us to cease payments.

We are Posting this review to formally document the deceptive sales practice and financial harm Bluegreen Vacations has caused our family. In 24', a sales representative named Michael sold us a timeshare by promising it was a long term family asset with resale value, flexibility, and lasting financial worth. As a young, growing family, we trusted these representations and believed we were investing in our future. Every one of those promise was false. We have paid approximately $12k and have only been able to use the property for 2 nights.

If I could you zero stars I would. Honestly your sales representative don’t explain all the fine print. One week out from my vacation you cancel my booking. Worse company ever!

I am writing because I am at my wits' end with Bluegreen Vacations. My experience with this company has been a disaster from the start. I was led to believe I was purchasing 11,000 points, only to find out later that my contract actually only provides 4,000. This discrepancy is a massive blow to the value of what I thought I bought. I have spent months trying to reach a resolution. I have left countless voicemails for their representatives and their customer service line, but my calls go ignored. When I finally do get someone on the phone, the response is always a flat refusal to help. They even went so far as to play back recordings of my signing to prove I was stuck, yet they completely ignore the fact that the verbal promises made to me do not match the paperwork.

Bluegreen Vacations falsified information. I was told pets are allowed. Properties do not allow pets. I would have never purchased in the first place if you had been honest. Your dishonesty cost me. Lesson learned: Bluegreen vacations will never receive another penny from me or mine.

We have been Bluegreen Vacation Club members since September 2023 and deeply regret the decision. The sales presentation we attended was riddled with flies. We were told we could resell stays on Craigslist to offset costs — a method we had used before — only to discover this is prohibited without committing what amounts to fraud. We were told our ownership would increase in value and be easy to sell; in reality, resale value is essentially nonexistent. The "free week per year" turned out to be restricted to the least desirable travel weeks at select properties.

We were hooked in the spring of 2013 at Bass Pro Shop in Birmingham, Alabama. A friendly stranger promised us a free 2-night stay in Gatlinburg just to sit through a one-hour presentation, no obligation whatsoever. That "one hour" turned into an exhausting, high-pressure situation where we were told the deal would vanish the second we walked out the door. No time to think. No time to go home and talk it over. Sign now or lose everything. We signed. That was our mistake, and we've been paying for it ever since.

I tried multiple times to work directly with Bluegreen Vacations regarding cancellation of my ownership, but my concerns were never properly addressed. Recently, I spoke with Jennifer at Bluegreen during that conversation, I was told the account could eventually terminate for nonpayment and that Pinnacle Recovery would likely contact me. I was also told May would become the second maintenance fee due. This was concerning because I had previously been advised not to work with third parties, yet I now feel like I am being redirected away from Bluegreen rather than getting direct assistance. In addition, I was informed there would be another $4,728.64 required to exit the ownership. After already paying thousands into the program, this has added even more financial stress. I am disappointed with the lack of communication and the difficulty in finding a resolution directly through Bluegreen Vacations.

I’ve had disappointing experiences with Bluegreen Corporation. I recently became a timeshare owner and realized very quickly that this purchase was a grave mistake. I tried to cancel just thirty days into the agreement but they told me that was not an option. Since then I have experienced some unforeseen circumstances. Navigating life as a single mother alone is hard enough. This timeshare has become far more of a liability than an asset for my family.

My experience with Bluegreen Vacations raises concerns about how disputes and cancellations request are handled after purchase. Sales representations did not match actual program terms. Claims about using points toward maintenance fees and ten-day cancellation window were later found to be inaccurate and were key factors in the decision to proceed. Shortly after signing, a cancellation request was made due to financial concerns and was acknowledged as "taken care of," but no action or documentation was ever provided, and the agreement remained active. Additional issues arose when trying to use the program as described, particularly around point usage and maintenance fees expectations.

We paid our loan in full and recently contacted Bluegreen to discuss our options because the ownership no longer fits our needs. During that conversation, we were offered three choices: resale, title transfer, or an exit program costing $2,950.40, which included maintenance fees and a release fee. What is difficult to understand is why we are expected to pay thousands more just to leave. The sales presentation lasted nearly four hours and left us with a very different understanding of what ownership would look like. Maintenance fees and the practical limitations of the points were not as clear as they should have been.

We purchased timeshares in 2018 and twice in 2022 and deeply regret every one of those decisions. The sales process was manipulative from the start. What was advertised as a one-hour meeting in New Orleans consumed an entire day, and we were pressured relentlessly until we signed just to leave. The same thing happened in San Antonio. Another half-day presentation, more pressure, more points. "No" was never accepted as an answer.

My experience since purchasing a Bluegreen timeshare in October 2025 has been deeply disappointing. Due to a lack of transparency and inaccurate representations made during the sales presentation, I am formally requesting a full refund and the cancellation of my contract. I have several specific concerns regarding how the ownership was presented.

Our experience with Bluegreen Vacations has been a huge letdown and a waste of money. They lied to us about how the points worked, promising we could use them for international travel or gift cards, but that wasn't true. Now, the high maintenance fees are way too expensive, and we could find better vacations for much less on our own. The customer service is also terrible. We tried talking to a representative named Brentney several times and were promised a call from a manager that never happened. Every person we talk to just gives us the same scripted answers. When we tried to cancel, they told us we'd have to pay over $35,000 just to get out. It feels like a trap based on lies, and we just want a fair way to end the contract and move on but Bluegreen doesn’t care about any of this.

After a BBB complaint, Bluegreen Vacations reached out by phone through a representative (Keshia). The same options were offered again, resale and title transfer but none of them actually resolve ongoing maintenance fees and financial burden. I reiterated these options do not work for our situation and that we are not seeking to return. A policy was also attached that I do not recall receiving before, referencing a series of letters and an eventual cancellation process, but the details were unclear. Overall, no real resolution has been provided, only repeated options that do not address the remaining debt or obligations.

We attended a Bluegreen Vacations presentation after being offered a free stay at Club 36 in Las Vegas. The presentation lasted well over five to six hours under intense, high-pressure sales tactics. To sway us into purchasing, the representatives threw in various incentives like reward cards and free flights. Later, during an owner orientation at Falls Village in Branson, another sales agent pressured us into buying an additional block of points, leaving us completely overwhelmed.

We contacted Bluegreen because we wanted a permanent exit from our timeshare, but instead of addressing that request, we were redirected toward Pinnacle Vacations and a title transfer. When we spoke with Keisha **, the focus quickly shifted away from termination and toward other options that did not solve our situation. We also were warned about collections due to non-payment, even after explaining the financial strain we were under and that we could no longer continue making payments. The transfer option offered did not provide the complete release we repeatedly asked for. The most frustrating part has been the lack of clear communication and feeling like we are being pushed around instead of helped. We have spent months trying to resolve this responsibly and still have no real exit solution from Bluegreen.

I am writing this to warn others about the deceptive sales tactics and financial nightmare of Bluegreen ownership. We were subjected to a grueling 8-hour high-pressure sales meeting where multiple representatives tag-teamed us, rushing and pressuring us into a decision when they knew we were exhausted and just wanted to go home. During this marathon session, we were explicitly lied to by a representative named Bobby, who assured us that maintenance fees would be manageable and even implied they would decrease with certain upgrades. This, along with other promises, was a total, huge lie.

I’m frustrated with how Bluegreen Vacations has handled my issues. I received a voicemail stating my case was being closed because I didn’t answer their call. I work during regular business hours and can’t take random, unscheduled calls, especially when there’s no effort to coordinate a time or follow through as promised. It feels like the lack of scheduling is being used as a reason to close the case without actually addressing the issue. This isn’t the first time it has felt like nothing moves forward unless I’m immediately available, which isn’t realistic. Closing the case without any real discussion or resolution feels premature and dismissive of my concerns. Beware of the way Bluegreen does business and its lack of communication.

I am sharing my experience as a warning to others considering a Bluegreen timeshare. Since 2024, my wife and I have sunk $45,000 into this, yet we still owe nearly $59,000 while maintenance fees continue to climb. Our most recent contract in October 2025 was the result of an exhausting five-hour high-pressure sales pitch. We were lured in with vouchers but stayed because we felt trapped by aggressive counter-offers. We ultimately signed just to escape the situation.

Bluegreen Vacations and HGVMax don't care about the individuals purchasing. They tell you all these great things and play on your emotions including advising that there exit program (no details provided at the time). There is no hardship program. They would rather see individuals go into debt and become homeless. The only thing here is corporate greed!