Bluegreen Corp.

Little did we know, one trip to Bass Pro Shop would be the start of a never-ending nightmare. Bluegreen Resorts had approached us at a Bass Pro Shop offering us a vacation package that was extremely affordable, so we purchased it. It was not until AFTER; they had told us this trip comes with a mandatory sales presentation. This was the first slimy thing they did. The presentation is where it went all wrong. They had told us it would be an hour, when we tried to leave after the hour, they would not let us and ended up keeping us there for FOUR HOURS until we had purchased something.

My husband was talked into buying into their vacation to be sold timeshare. At the time, there was nothing mentioned about Timeshare. He asked what the catch was and was told over and over again that there was no catch for this. Once I got the paperwork home is when I saw the information about the timeshare. I then went online to book our vacation and was told that we had to have a major credit card AND and credit score of 600 or above to be able to attend our trip. I was then told that I could have someone else put their name on the time share and come along with myself and my husband on our vacation that had the credit card and the credit score. I said I did not want to do that since we would be going for my birthday and to just refund the money. I did tell him that the gift card that was given to my husband at the time of purchase was used and he said that was no issue it was complementary and that I would be getting back the full refund.

Do NOT agree to listen to the phone promotional sale. You don’t get to stay in the resort that they are trying to get you to buy a timeshare. We paid $199 for a 4 night stay at a Choice Hotel. We received a mail notification of our stay which had been changed to a 3 night stay. We were told that we wouldn’t be required to pay any other hotel charges. When we arrived at the hotel we had to pay $70 in taxes and $45/night for parking security. We were told we had a year to use the free stay. We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. Our mail notification stated we had to book our stay within 30 days in order to receive the $25 gift card. We were told the sales presentation would be no more than 2 hours.

Bluegreen is a greedy company that will show no mercy while draining your pockets. I was scammed into purchasing 2 timeshares with them because of their lies and pressure. They told me I was rolling the new purchase into the old one, but they didn’t and now I have 2 loans and 2 contracted timeshares. The only reason I attended the first sales presentation with Bluegreen was because they offered me a discounted stay as long as I just attend a SHORT presentation. I was kept there for over 3 hours. They insisted I buy something that day. They pushed and pushed, and I budged because I could not handle their pressure anymore.

Zero hospitality can be found at Bluegreen Vacations. If you think for one second that you are safe, just because you are in the Smokies Mountains away from the hustle and bustle, surrounded by good folks. Heads up, you are a sitting duck. WE KNOW! They have conned us out of over $100,000 and counting. We went on what we thought would just be a weekend getaway and were bullied into 5-plus hours of browbeating, high-pressure sales tactics. Our IDs were confiscated and then we were belittled.

The yearly maintenance fees are outrageous and should have nothing to do with booking a vacation. Only certain resorts are listed as available because they want you to constantly spend more money in the hopes of seeing a larger list of available resorts.

Do not fall prey to Blue Green Vacations! Unfortunately I did. They use various sales tactics to persuade you to purchase a “promotional vacation” to visit their properties. You pay the fee and they give you a year to use it. Keep in mind you only have 30 days to cancel! If you don’t cancel in 30 days, they will not give you your money back. Don’t be a victim to this company. Not matter what sales tactics they use, don’t do it.

I signed for it, and took my time the next day to call the reservations number. There was 0 availability for the whole year in one, and the other one was unavailable for renovations. Also! Very unprofessional and immature agents over the phone. I only thought the worst about getting to the destination and have more inconveniences. I'm still under the 10 days cancellation. Hanging up the phone with the agent and grabbing my pen to write ✍️ the cancellation of contract. Unnecessary Stress.

Instead of having decency to allow people to enjoy their vacation in peace, Bluegreen harasses and badgers until you buy! Bluegreen allows their employees to lie and deceive unsuspecting people to buy into their inadequate program. We have used the timeshare only once as we are unable to find availability with Bluegreen Resorts and/or exchange points for Choice Hotels even though this was presented as a guaranteed benefit. Our lives, like many others, have been upended by the pandemic. We are facing bankruptcy, will not be vacationing, and still are making absurd monthly payments for something we cannot use. We can only hope and pray that Bluegreen demonstrates a sense of morality and terminates this contract!

I am 83, I invested in a timeshare clear back in 1997, but back then, Bluegreen was different, and I used to love my timeshare. I acknowledge that I’m not an age where I can travel anymore. Regardless of your circumstances, if you already own a timeshare, especially at Bluegreen Vacations, you need to understand that you are a target for greedy salespeople. Unfortunately, now, they clearly are operating like big businesses that take advantage of all, but especially the elderly. Although I am old, I understand that I was duped into believing that an upgrade could lead to revenue generation through rental to friends and family.