Bluegreen Vacations Reviews

We went to the Wisconsin Dells and had a great time, so when we saw a table for Bluegreen Vacations offering a great package deal we thought it would be a good buy. We were definitely wrong. If it's too good to be true it usually is. Over many many phone calls, they were never able to find a date that was "available." They would extend our timeline, but the next year not surprisingly there were no available dates for the entire summer. Scammers.

Terrible customer service, false advertising. Make you think you have 30 days to cancel but when you try to call in to cancel they say you have to mail in a letter. Mail in the letter you get a call from ** at customer service who says it's not 30 days it's actually only 7 business days and it can vary. So now we are stuck with this ** timeshare they don't want nothing to do with. All they say is put it up for sale but why would I do that so they can make money off bad business. I rather leave it in my name and not pay.

I purchased a Bluegreen Vacation over 1 year ago and could not use it due to some family sickness. I received a call last fall telling me they could extend the offer for 6 months. Last month I received a call from them offering an additional year if I would agree to give them another $198, refundable with a gift card when I went through the sales pitch. I told them I was not interested. Last week another call. I told them I was not interested again in their offer. Late last week they called my wife and tried to get her to buy a vacation. Today I get another call from them trying to get me to agree again to the $198. I told them I would not give them any more money and I was fine with losing my initial money. Next the supervisor comes on the phone and tries to slick talk me. Every time I stay at a Hilton Hotel I get calls from this group and I'm pretty much over Hilton for this. I am going to complain to Hilton for giving time my information.

We have been owners for about 5 years and sure are there some things to complain about? Absolutely but it’s just like anything else! We make it work for us and in doing so me and my family have been able to go on great trips! I live in Texas and love the fact that they opened one in San Antonio! I own points with them and so do my 2 brothers along with their families. My oldest brother is platinum and loves it! Definitely not in the near future but ONE day we will jump up to platinum also! Anyway, I was just reading reviews and couldn’t believe there was so many negative but most have to do with the gift they give you for coming out and listening. I didn’t even attempt to use mine. Because I became an owner! Try it out! Y’all might like it! Thanks! Rant over! :)

Seriously I am astonished Bass Pro Shops would endorse such a fraudulent money hungry company and allow them to prey on their customers. I was sold a 3/2 vacation to Vegas for 130 tons of incentives, free 45.00 gift card to Bass Pro, 50 Mastercard given during the trip following the sales pitch. Thinking I got a great deal I was excited because we had planned on planning a vacation to Vegas anyway. I explained to the salesperson I only stay in places where I can bring my dog. He assured me and reassured me when I call to book the hotel they will be able to find me a partner hotel that is pet friendly. This is the ONLY REASON I agreed to buy the package.

I am a Bluegreen owner. Have been for over 15 years. Well let me tell you they lie through their nose when we first bought. It was not so bad but got worse every year. They sell you this and then they rent out the properties so it is almost impossible to get what you want. And the maintenance fees keep going up till they are so high you can't hardly pay them. And it is where you are stuck paying the rest of your life and then your children will pay for the rest of their life. And if you don't they will garnish your check or whatever they can do and ruin your credit. All it is is a big scam. We are out a lot of money and now are paying lawyers to get out of this mess. Don't get sucked in.

Bass Pro Shops should be ashamed to be associated with such a fraudulent company. Paid $200 for the sales pitch with the so called free vacation in Gatlinburg. I got back a Bass Pro gift card of $100 plus an extra $50 gift card for Bass Pro just to urge me to get the "so called" great deal. The guy at Bass Pro shops in Macon, Ga. With Blue Green Vacations promised free Gatlinburg, Carnival cruise vacations, and additional $25 Bass Pro shops gift card.

They "pull you in" with the promise of three nights and four days free in any of "their" hotels. If you go to their "required" seminar the 2nd day you get $150.00 back from your original $200.00 membership fee with them. When you try to make a reservation they try to upgrade you to a Hotel Suite at a much higher price. They are a telephone boiler room full of con artists who only want your credit card number. Buyer Beware! Be smart and Stay away from Blue Green Vacations.

I did not even go to the first "vacation" for the seminar, I read reviews and backed out. What I can say is they were helpful in cancelling my membership with no qualms. I asked, they did. I have had a bad experience with another timeshare company so was reluctant, but was impressed they did not give me the run-around in trying to cancel.

This company is calling me every couple of hours, saying someone referred me. I have told them not to call me, they ignore and insist that I should listen to what they have to offer. The most dunce and low level sales techniques.

This company has got to be a scam. They gave us a package of 7 night condo stay anywhere we wanted. So my husband booked our trip to Hawaii. During the process they said that we were all set. I asked them to email the information so I know when we are suppose to leave. 2 weeks before our vacation they finally informed us that we needed to mail in slip. When they never told us about. All they told us was we need to just register and we would be good. So we got that fixed. 2 days before our trip, they never booked our plane tickets. Which made things even worse. I took time off for work for this vacation and it didn't happen. So they offered us something close to where we lived, and my husband accepted.

Bluegreen Vacations: Shame on you. Apparently the new Free is actually $1141.00. For two years we have been indulging one another - you with your regularly-timed phone calls to remind us to take advantage of all the amenities we signed up for one unassuming day in a mall while on vacation in Florida - and us jumping through hoops (you have no idea!) to accommodate your schedules and ridiculous restraints on availability to attend a timeshare presentation. Now we've come to the moment of truth, which turns out is only truth about your deception. We went to book our FREE Cruise you've been emphasizing to us over and over for two years now, and Go Figure - FREE in your world only, apparently, actually means $1141.00… which, by the way, is what the cost of a cruise is for anybody booking anytime via the internet. Do you really think the Regular Joe consumer is stupid? C'mon!

In 2016, I saw some marketers of Bluegreen at a Walmart Store in Columbus, OH. I filled a form they gave to me and we received a call afterwards to come to Las Vegas for a presentation. We paid for the tickets but they offered us 2 free nights. While in Las Vegas, we received a presentation where the marketers promised us quite a lot of benefits and mentioned that our maintenance fees will be about $500 and the tax break we will get from IRS will pay for it. To be precise, we were told the maintenance fee will pay for itself. Also, we were told that we would have the opportunity to travel to anywhere in the world we desire by just giving them a call months ahead. I tried to walk away from them immediately but they would not... My wife, who had just gotten pregnant was in severe discomfort and we tried to take a break from this unending sales pitch but they tried everything to keep us there.

Got a call for this amazing offer. $250 reservation fee with a $250 meal card. A week ago, was presented with the same offer and I said I needed more time to decide. She said the offer was only good for that day. Anyways, 1 week later they call back and give me the SAME offer. So lies, already off the bat, red flag. I explained to the employee on the phone today that I need to discuss this offer with my wife, and he responded “you know I’m married and I can make my own decisions sometimes.” CLICK...what a **.

This vacation club is one of the worst scams. They show you all of these pictures of their resorts, take you on a tour of their sample accommodations, and then browbeat you into buying something. However, trying to schedule a vacation is an impossible nightmare. We requested an oceanfront two-bedroom condo. Instead, they booked us two one-bedroom units a block away from the ocean. When you go to their website to check availability, nothing is ever available. I am so disappointed in the Bass Pro Shops for being affiliated with this company that I refuse to shop there anymore. DO NOT WASTE YOUR MONEY!!!

We went to a seminar on Blue Green and got a free 3 days stay at a hotel. This was in November 2015. Had a heart attack on Feb 1, 2016. Doctor says I can't travel but short distances, too much stress. Tried to have them take it back and just resell it so we don't have to pay any more, no! Asked how we can get rid of it. They suggest their own resale company but they don't resell it unless it's been paid off, what! We have contacted other resale companies and get the line "give us $$$ and we'll put it on our list". They won't take a commission on the sale. All money is up front. Meanwhile you have the maintenance fees. You haven't visited their place but must pay maintenance. Also the main owner of Bass Pro Shops is the main guy with Blue Green. That's why they sell it at Bass Pro. STAY AWAY, Don't buy, say NO, and run away!

We are owners, 20,000 points per year. Do not take the bait about using your points for other trips or places to stay that is not 100% owned by Bluegreen because you could pay to stay there for a lot less than you waste in points and fees. Trips has to be scheduled 11 months out in most cases that is a high season, also can not book more than 11 months out unless you have 60,000 points. Some places you can't book at any time because people with lots of points get to book their trip much longer out.

I agreed to the Bluegreen 300.00 promotional deal. I picked Las Vegas as the destination. They tell you that you are checking into Club36 i.e. staying, but it's not the case. They book you into an "affiliate hotel" which is the antiquated Tropicana hotel. It's a bait and switch. Then customer "service" tells you that they need to listen to the calls you've had to see if they ever told you that you'd be staying at club36. Yes you are checking into club36, but only for the seminar. Actually I paid for an extra night at club37. They charged me club36 price for my extra night. STAY AWAY. It's laughable. This is how they wish to earn your business to buy a timeshare? If this is the lengths they'll go to for 300.00 can you imagine the mess that timeshare contract would be???

We purchased a resort stay for 3 nights/4 days for $200 from a representative in Bass Pro Shop in Memphis, TN. After going online and booking a resort in Virginia, we received a confirmation call and they said they were putting us in a hotel. This hotel could be booked cheaper without going through them and we booked a resort not a hotel. After confirming this on our end, we called back and they gave us an “upgrade” to the original resort we booked. Once again confirming the arrangements. Today (2 weeks before our trip) we got an email to confirm the plans and it asked if we made a certain amount. Since we make just under, we said “no”.

We were conned and suckered into buying points from this company. Stay far away and don't waste your time and please don't waste your money. We have given them over 10k and have gone to Branson, MO twice. Not even the nice resort. It is not worth it and if you really wanted to check them out or buy, look on Facebook and find people trying to recoup some of the money they have lost or are giving their ownership away. They tell you nothing but lies in their sales pitches and hold you there as long as possible if they think they can make a buck off of you. (We were there over 4 hours the first time.) Just please, STAY AWAY!

We were very excited about the location offered when we purchased the vacation package. When I call to confirm my reservation a week before traveling, the location was NOT the same as we were offered the time of purchase. It is very disappointed that we were offered $50 gift card and they would deduct this from the amount paid at the kiosk for a refund - which is not our fault since they were the ones who offered something (location) not available. If we would like to stay at THE FOUNTAINS we would have to pay more $. Very upsetting, kids were very excited with this stay and no we are no longer traveling with this company. I do not recommend this timeshare to anyone, they lied to us at the sales kiosk and they won't refund all your money if you use the gift card offered to you. We canceled everything and we rather travel without any timeshare.

We own Bluegreen Vacation points and most of the places we want to go I need to book 11 months out which is the earliest you can book Bluegreen Vacations. The other day I was looking on Hotels.com to go to New Orleans for Memorial Day Weekend 2019. I found it interesting that a Bluegreen vacation unit was available on Hotels.com. I had looked on the Bluegreen website many times for the New Orleans units and they are never available. I decided to check the Bluegreen website again for the same dates I used on Hotels.com and again no units were available.

READ THE FINE PRINT. In my estimation this is a Timeshare Scam with a different name. We were promised a $150.00 gift card if we visited the property in St. Pete Florida, for four nights at their expense. Turns out we were required to pay taxes and fees of the room, therefore the gift card barely covered the taxes and fees. Be sure and listen to the offer when calling about the offer. After we paid the $199.00 for the stay for four nights I found out we would not be staying at the property they were promoting. Only found this out after the thirty day money back offer had expired. We were lodged three miles away.

My wife and I were promised $300 restaurant vouchers + 4-7 days cruise + 2-3 nights hotel stay if we pay $300 and sit on a presentation where Bluegreen staff tried to sell us an extremely expensive and suspicious deal where you pay the price of a Mercedes (~$55k) and then pay property tax and "maintenance" fees every year after that for vacation properties that you don't own in exchange for some "points" that then you can exchange for staying in some resorts and hotels? Why can't we just pay the hotels/resorts with our $$ whenever we want (no peak time unavailability, no "maintenance fee" etc.). I can never understand. Thank goodness we did not end up buying these "points". More importantly, my wife and I are deeply disappointed in the service they provided. All these gifts are sort of a scam to lure you into the presentations. Please let me elaborate:

My husband and I thought we were getting a great deal when we purchased it. Gave us free airline tickets. The problem with that is you call them and they book it on whichever airline is the cheapest with all of the layovers. We haven't even used the tickets and probably never will. Also, when trying to book at a resort is horrible. You can never get a reservation when you want it because they are full. If we had a choice to do this over again we would not purchase. Such a huge mistake we made, hope you don't do the same.

So far I have had a great experience. I haven't yet gone on my vacation, but that's where the great customer service has already come in. The story - originally I booked my stay in Colonia Williamsburg for the week of 4th of July. I was so excited to be going to the East Coast from Sacramento, CA and cannot even begin to tell you how thrilled I was to hear the reading of the Declaration of Independence on the 4th of July. I'm a bit of an America History geek... unfortunately I was in an accident and could not travel.

I have been thinking, since around February, that my review would horrible, considering other reviews here and some hiccups along the way, since our first encounter with Bluegreen Vacations. I am pleased to say that it has all worked out. While shopping with my husband, outside Tampa, back in February, we came across a young lady promoting a free cruise and four-day three-night stay at a resort, for $199. This included, that day, a $75 Visa gift card. We were told about the two-hour sales pitch that we both had to attend and promised another $75 GC and a $25 GC ($100) at the time of the meeting. I think we had to book the four-day/three-night within so many days to get the extra $25. The cruise itself was for our choice of either three, four or five days and ANY PORT that Carnival sails from. We didn't do any research, just paid the $199.

They charge a yearly maintenance fee that is more than the rooms would cost. They have more members that they can accommodate. You have to book a room a year ahead. Not worth near what you pay. No way out other than giving it back for no money.

I registered to win an ATV, which I did not win, but wow! I won not 1, but 2 vacations! It all sounded good until they asked for my credit card number to pay the reservation fee. I told them that I am not comfortable giving my card number over the phone, and they insisted and pretty much argued with me for almost 45 minutes. They would not take no for an answer. I had already given them my email address before I knew anything about any fees, and within hours, I was bombarded with emails and phone calls from all these other companies.

Went through hours of scheduling, even had to call back to get it right TWICE. When they called to confirm at the 20 day out mark. I was not getting the place that I reserved. I then had to go through another 45 minutes just to get a place that wasn't even close to the place I reserved. At this point I had friends already schedule to meet us and was left with almost no choice... I am furious. Stay tuned, let's see if I get screwed some more after I go there to check in.

I booked reservations at Hotel Blue in Myrtle Beach earlier this month, not realizing this was part of a timeshare company. The facility was ok (3 star). I decided to attend the timeshare presentation (8/27 at 9:00 am), which was not bad. It was a group presentation and the presenter (can’t remember his name) was actually quite comical and really knew his product. I was given a certificate for a 7night/8day vacation and a diners club (not the best restaurants and you have to spend a certain limit). Reminds me of Restaurant.com. I glanced over the certificate and they have sooooo many stipulations and fees ($100 nonrefundable application fee; $199 for this and etc). Not worth the hassle to me.

My husband and I were very smart and we never signed anything with them. We looked online and found many complaints about this company during their 3 hours presentation. We had already heard many complaints from this type of companies. Our friends, my mother in law, cousins, even nieces and nephews knew about these companies. We are in our twenties and we heard all our lives about these lies. I really do not understand how there are still people who continue falling into their lies. Please, read, do some research and do not continue feeding these kind of companies.

I called the customer service to book my vacation. Everything was going well until she asked whether the visitors have fluent English. I said my wife knows English but not fluent. Then she asked for my credit card info to refund the money. She told me that, "You are not qualified anymore." What is this? We were about to go on a vacation, not a university exam. This is totally shameful. I think this is absolute discrimination.

My parents bought into this timeshare and we love the locations we go to. The problem is that they always want you to go to meetings and buy more points and they are kinda pushy, even promising to help out with any questions but no one returns calls or emails. They are all just out to get your money and it's really not worth the hassles. And the maintenance fees are crazy!! I will be getting rid of this once my parents pass away.

They sell this package as a great deal. Giving you 3 nights at a St Pete beach resort with no strings attached. Little do you know, once you get there they put you in a different resort than what they sold you on, plus they insist that you attend a 2 hour presentation in the middle of your stay. On top of that they demand you pay daily resort fees and the customer service team is extremely rude. I recommend anyone that has signed up for this scam to cancel immediately! If you Google Bluegreen you'll see many similar complaints.

We signed up for a presentation in Williamsburg, Va. We followed all of the rules and were given a 3 night stay at the local Holiday Inn (cost to us $150.00) plus 2 tickets to Colonial Williamsburg. They were also supposed to refund us $150.00 in Mastercard (which they did) whether we bought or not. We arrived on time and were told the presentation would last two hours, it really lasted four. I was upfront with the sales rep and told them I was not there to buy, but that I was pushed (a little) into it by Choice Hotels. No matter how many times I said NO. They came at us again and again with a new person and a new price.

So we went to Bass Pro and signed up for the go see the timeshare, my first mistake was not running when we were put up in a place that smelled like cat pee down the street from Riverwalk. My second mistake was actually signing up for the timeshare. I have been billed twice for maintenance fees the first time in March and again just now, mind you I have not even stayed there once. We are actually going next weekend, but I had to rent a place for my children to stay because there was no room for them. When we go next weekend we had to pay $49.00 for an owners' weekend to see how everything works. I paid that a year ago and they just billed us again.

Please let me start this review off by saying the two sales reps (Kasey and Rachel) that tried to help us were nothing but professional and accommodating to the best of their ability and this review has nothing to do with them. Back in September of 2017, my wife and I purchased a vacation getaway from Bass Pro Shops in Foxborough, MA and received a 4 night stay for just $200. The one stipulation was that we needed to sit through a 2 hour timeshare sales presentation at South Mountain Resort in Lincoln, NH. No problem.

Promised or given all sorts of perks or add-ons for signing on. Big waste of time and money. They make it an unpleasant experience to try to book a vacation. Difficult to book, change, or cancel any portion of the trip. And their "points" that you purchase to stay at the resorts are virtually useless. The actual point value is so small that if you pay the annual maintenance fee, you are losing money. It would be much cheaper to just book your own vacations, whether it is hotel, cruise or anything else associated with or thru this so-called business. It would be better to call it a scam rather than a business. It should be illegal. If I could rate it less than 1 star, I would.

99% of what we were told by the sales agents were a lie. They also give you a timeline so they can get you back there and lie again. We were lied to both times and did not find out about the lies until a few months ago. We purchased this because of what we were told below. They sold it like a mortgage and investment. I have joined a Timeshare Advocacy Group to get the word out to EVERYONE and have already shared this with my military network. I am also missing documents from the contracts we signed, a process they rushed us through.

We are a family with a 14 year old boy and a 13 month old baby. We COULD NOT BE HAPPIER with our decision to become owners!!! We can cook meals in the resort rooms. Most have all the luxuries of home and on site activities for the children. We are able to travel WAY MORE than we were before. I feel like all the 1 and 2 star reviews come from people that did not pay attention to the seminar!!! The perks for signing up for us was 2 plane tickets, 2 full weeks free vacation. And a cruise!!! There are ownership perks, like tours/tour guides, private yacht stays for a fraction of what it would cost without the charter membership. (Mind you... This is a private yacht with your own staff to cater to you personally! CHEAP!)

I didn't do enough research, this is a worthless timeshare. I trusted it because associated with Bass Pro Shop. That was where we were introduced and where we went to meetings and stayed. Started us with sampler and we got this great cabin twice and it was wonderful. Then they hooked us with points and we can stay a couple of nights in a studio, NOT a NICE CABIN, every year points are every other year BUT we pay almost $700.00 a year in fees. You can find these on internet. People are giving them away. Which verifies my point. It is worthless. They sell you on this is an asset. "RIGHT." Stay away. You will be sorry if you don't. Horrible unless you are wealthy and have money to throw away.

I have been a co-owner of Bluegreen vacation unit for 1 year and can say with 100% certainty that is was the worst mistake I have made in 50 years. I attended a presentation and said NO many times but a friend that I was with wanted to do it and convinced me to go in it with her. I have spent the last 8 months trying to find a place to visit... Because we did not purchased their top package, the number of points we have do not allow us to stay anywhere. We thought we would just allow the points to accumulate from one year to another and take a vacation 2 or 3 years later... The timeshare will be happy to carry over half of the points for a FEE and only for one year. So accumulating is out of the question. Hence, we will never have enough points to visit any of their resorts.

During a phone call with Choice Hotels I was patched to this company Bluegreen Vacations. They offered the moon and the stars, immediately charged my credit card with $99 dollars and never heard from them again. I have received no calls and no emails with the information they were supposed to forward me. I think they are a fraud.

Me and my girlfriend attended a seminar in order to get a free vacation. We sat through an hour long presentation only to come back to the sales tree who then offered us a deal. We told him no, he went and got someone else who tried to sell the same thing, we told him no, he went and got another guy who then proceeded to sweeten the pot or give us a better deal! We said we didn't want to decide that day and wanted time to think about it. My girlfriend has medical issues which requires her to see a specialist out of town fairly often which includes her needing overnight lodging on occasion. We thought maybe it was something we should genuinely look into to maybe help her save money. So after being there and wanting to leave for 3 hours and being assured of we change our minds by Florida law we have 10 days buyers remorse and could get a refund. We agreed to purchase.

I just returned from Charleston, SC, travel accommodations courtesy from Bluegreen for a sales presentation. The cost was $249 for Five Days, four nights at Hampton Inn on Sessions Way. The hotel was clean, the staff was great & breakfast was fabulous to be free. They provided eggs, fresh waffles, toast, pastries, sausages, cereal, fresh fruit including watermelon, cantaloupe & grapes. You will be required to pay sales taxes each day ($16-$18 per day) on a credit card. Overall, $318 for four nights wasn't bad considering, the rack rate on Expedia & Orbitz was $171 including all fees. ($684 if I booked separately or $318 for listening to a presentation. I also extended my vacation a day for an additional $144 with my AAA discount.) I also received a $75 gift card, when I first purchased vacation, plus another $100 gift card & "free carnival cruise".

We are very happy owners. We knew what we were getting into when we bought into it, and negotiated the FULL perks that the salespeople CAN offer. I told them without a full flush of their employee offers and amenities... it would be a "NO". So, they gave it to us. When the "reviews" come around (And they do at every destination) I tell them $500 and a guarantee that it won't last more than 45 minutes. They NEVER give in... so I tell them "NO".

Bluegreen Myrtle Beach: I was called and sold a vacation getaway package from Choice Hotels. My wife couldn't make due to death in her family which I explained to them and was told she still had to be there for the timeshare pitch or they were going to charge me for the 4 night stay in the room. Next I checked current rates at hotels.com to see what the current rate was I could get, it was $82/night at the crappy hotel they upgraded me to. They charged me $257 for the original sale and $85 to upgrade to a crappy hotel on the beach. then they charged me an additional $257 because my wife couldn't make it!!! What a rip off! $599.00 for a 4 night stay in a $82.00 night hotel.

I had placed a reservation last year for my family and I for a vacation. Family was coming from out of town. They took days off work yada yada yada. Well I get a call today two weeks before my vacation and they tell me they are canceling my reservation and does not have any other place they can put me for that week that I requested. Except for in another State and no beach around. For one How do they expect me to get there? The beach vacation I had reserved is only 3 1/2 hours from me which I could’ve drove. Arizona is a couple hundred miles away. Did they try to compensate me for anything. No!!!

Spent $795 for their sampler package a year ago. Nothing is ever available when you want to use it. Expires within 12 months of purchase, you can extend it one more year but they charge you another $35. As I said nothing has ever been available within reasonable time and area. When I try to use it during the time they allow which has all holidays blacked out and very limited during the summer. This company is crap. This product is crap. Highway robbery, save your money and stay away!

If you are already an owner chances are they are going to really try to get you to buy more points. You can negotiate the price per points, too. If they are desperate you might be lucky enough to get points for a low price. We get rather frustrated by the knowledge and information they give you when in an update or even on the phone asking questions. I swear you never get the same answer twice. And you never get a complete, direct answer, much like our politicians. They skirt around the issue. If you are in the market for a timeshare, check resales. You get a much better deal. You might not get all the "perks", but they can take those away from you anytime anyways. We are Platinum owners and we used to have unlimited cancellations. They have now changed it to 10 free per year. NOT happy with them AT ALL!

I purchased 3 nights and 4 days stay for $149.00 last August. I called to make reservations for June of 2018, and added an additional day for $50.00. After I made reservations with Christina she asked about my spouse. I explained that I was separated and she then said I would have to speak with someone in another department. I spoke with Jasmine and she said that I could transfer my account to the person I would be coming with. She sent me a form for me and my friend to fill out and return. After giving me the wrong fax number 2x and about 5 reps later, the transaction was done.

I was going through a divorce and I called to cancel our vacation. I explained the situation. I told them I would not be using the vacation package because we were getting a divorce. I was told to call back after the divorce was final and I had proof and I would then be eligible for a refund. I called and they are now telling me they can't do anything and I should have been given a refund when I originally called. They are telling me they don't have any notes in the system. I am now out $500 when I am doing EXACTLY what I was told to do. Do NOT trust this company. They are not true to their word and I will make sure I do the research and NEVER stay at any of their properties ever again.

My husband and I was so excited about the investment we made for not just us but our family, (children). However this company may be good for someone that doesn't have to work or they can take vacations anytime. The salesman will do whatever it takes to get you to sign. We received so many cruises 3 exact to use. However it's been a nightmare. We have spent in the last year with this company over $5000 for nothing. Then I just found out that I lose my points (8000). I thought I could roll it over and No. Unless I pay amount and then they go down in value. I'm in the process to get out of my contract because this is a ripoff for us. I just would like to help someone not to make the same mistake. Everything looks good on surface but after we were fooled.

I'm not a good writer so I don't write reviews but I really want people to know my experience before buying into this vacation program that Bluegreen offers. So here's my story. The beginning, we are from San Diego and we were shopping at the outlet mall when someone from the booth approach us and gave us the spiel of free nights in Vegas if we just sit for 2 hours of sale speech. THAT IS THE FIRST LIE - It's not 2 hours it's from 8 am to 2 pm. They said we have 4 hotels we can choose from and there are some on the strip - 2ND LIE, you can't choose! They will put you to one of the contracted hotel which about 2 miles or more from the strip. We stayed at Tuscany Suites, which is pain the butt to walk or even get an Uber from. We paid $200 for that free 3 nights (not really free) but we got $150 visa gift card back so really not so bad and we stayed New Year's eve.

I purchased and participated in this Bluegreen sponsored from the Pembroke Lakes mall without a hitch... Why? Because I understand that it was a PROMOTION that I had been SELECTED for. I understand the difference between a PROMOTION and something that I have WON. Anyways, I have purchased this package at $298. Why give my CC over the phone you ask? Because the whole point of a credit card is to prevent you from fraud... You know the 1-800 number on the back... I knew I would be staying at a hotel rather than the actual resort because I simply asked where I'd be staying. What else would you expect for $298? I listened to the entire 20+ min pitch because I knew there were details that I'd want to know before purchasing. But I know I'm going to Vacation with or without them so why not try and save the money. I mean forget the land vacation. A cruise alone for 298 is unbeatable. So I heard them out.

So BGR says they just care about memories, or family time... Bah Bah. Give me a break. We are on our way back to cancel our timeshare purchase because we were lied to!!! They have wasted a full day in Florida with our kids!!! They lied to us before coming repeatedly, then they say that you are a charter member, you can go on the yachts with the club!!! So Amazing. Right??? No!!! They lied. It’s 150 to 250 a night extra per person, so it’s 1200 to 2000 extra to do this!!! They didn't tell you that!!! Or that your points will have some decreased value when rolled over if it’s over 5000.00 saved!!! Liars!!! Fraud!!!

I’m definitely not the type to write reviews, but after seeing all the negative reviews, I have to speak up. My wife & I are very happy with our Bluegreen ownership. We were not pressured, suckered, or gimmicked into purchasing. The salespeople were very respectful, and assured us NOT to purchase if it would place us under any financial strain or hardship. We came to the agreement to purchase amongst ourselves, and have not been disappointed. We WERE however made aware that there would be annual maintenance fees, and that we probably wouldn’t be able to book a hot destination vacation such as Florida or Hawaii on 3 weeks notice in the summertime, but would have to plan to book in advance which only makes logical sense. Booking reservations from the Bluegreen website calendar is quite simple, and you can see available dates for destinations many months in advance.

Received a phone call from these guys as a result of entering sweepstakes for a nice shiny Jeep at the mall (couldn't resist). Obviously, these guys wanted $300 to secure the ultimate vacation package, which I had been specifically selected for. After a 20 minute sales pitch where I muted my mic and played video games, they asked for my CC details, which I declined to give out. I'm happy to say that I wasted their time. At the end of the conversation I mentioned the ConsumerAffairs site and the reviews. Hoo boy, they didn't like that. Hung up on me. I was looking forward to ** them around further. Yeah, don't ever book with these guys. It's a waste of time. :)

Bluegreen misrepresents themselves and flat out lies to sell you a vacation package, then their customer service agents are completely useless. They have no idea what’s going on and make no effort to give any real help. You get different information every time you call. And worst of all, their financial department can’t be reached directly and no one that you can speak to gives accurate info. They have held a large sum of my money which was an account overage for over three weeks and no one can tell me when I will get it back. Don’t let them sell you anything!

I wished I had read the reviews before after they called to sell me this piece of crap. They sent me the package to the wrong email address (so I didn't have opportunity to cancel in 30 day period before I finally got the package info). I was told I would have two separate rooms for the Arizona property but when it came time to go, I called in advance to confirm because I didn't get actual property address. They told me I would have one room with two beds and I would needed to upgrade to get a property resort (this wasn't told me during the sales call). I cancelled reservation and I finally got to use the deal a month before it expired (in St. Pete's). They didn't offer me opportunity to schedule 2 hour presentation, they just said show up at 12:30 on Saturday. The property is 30 mins away from hotel they book me (not near the beach) and the time to get there was longer because there was traffic.

Don’t do it! Way over the top with trying to constantly sell you something instead of trying to make things work for the plan that you signed up for. And if you don’t add more points you are blocked from just about everything. Completely and utterly deceptive program! Buyers beware!!!

In Dec 2017, I booked 4 villas at Christmas Mountain Village thru Bluegreen vacations for March 2018. This was for my 32nd birthday. I had 19 people coming with me. When we arrived, the villas were not ready for check in. They were 45 min behind. Then I was informed we didn’t have villas, instead townhomes, cabins, and lofts. All of which were smaller than villas and didn’t have the same accommodations. I had come from Chicago and had brought food for 20 people to bbq because we were supposed to have grills. There were no grills! Then we were given these new rooms, I noticed that there was a loft, which meant no doors for a bedroom, there were double beds, and 1 shared bathroom in the cabins.

We took advantage of a free weekend at Shenandoah Crossing, a Bluegreen Resort. We opted to join because of the Coast to Coast membership that came with it. We have an RV and they assured us that we would enjoy a Coast to Coast membership with Shenandoah Crossing as our home resort. Boy did they scam us good! Almost $9,000 on the membership and $500 in yearly maintenance fees and their resort and service has been declining ever since. Some things are small, like the fact that they used to provide towels at the pool, but they don’t anymore and they don’t enforce their rules (8 year olds running around driving golf carts when the rule is they have to be 16). Others are much more unacceptable.

My stay at Bluegreen La Pension, I have always wanted to stay in New Orleans. Bucket list kind of thing, but as a Bluegreen owner never could make that possible. Can't afford more points and never any last minute availability. So I search online and I see all kinds of units available online but at the cost of 100s a $$$ a night! So I call corp office and explain to her what is going on. Why are these rooms not available to owners first??? She miraculously gives me a free room at no charge. Seems kinda like hush $$$ but I take it, feeling like I deserve it from all the ups and downs being a Bluegreen owner and the yearly cost. But now I understand why there are only so many rooms at each property. I get it $$$ first for Bluegreen.

I was contacted by Bluegreen Vacations last October and they offered a 3 night/4 day vacation in any one of their 16 resorts located throughout the country. All I had to do was call and notify them of which resort I wanted to stay at and agree to sit through a two-hour time-share sales pitch. Fair enough, I thought, and I paid $199. When I went to book the resort today, I was told that no - I would not be staying at a resort after all - but at a 'partner hotel' which they would choose for me.

I purchased the promotional ‘getaway’ vacation for $199 from Bass Pro Shops. Was told we’d be staying at the Bluegreen vacation property in the city we selected. We would be required to go on a 2-hour sales tour at the property. However, when I called to make the reservation, I was told that unless I paid an upcharge, we’d be housed in a hotel (NOT the Bluegreen vacation property). Since we were going to be housed in a hotel, I asked if it would be close to our destination city. They said ‘yes, walking distance to downtown’ but the hotel was a 15-minute drive away. In two separate conversations with two different customer service reps, I heard the same story: “you should go to Harry’s…my husband and I always go there… He always orders the voodoo chicken.” If you’re going to script personal anecdotes, be smart enough to give a different one to each customer service rep.

Scam, don't do it! They took my money but did not fulfill their end of the deal. I could not reach customer service with multiple attempts, was not able to book my vacation because they never responded and had to book a hotel at the last minute even though I had purchased a package for specific dates. They called two weeks after my vacation dates to tell me I had a year to use the package which did me absolutely no good. Waited over an hour for a supervisor to get on the phone at which time she tried to sell me on the package by telling me I could still use it to go somewhere else.

I am deeply disappointed with the appalling customer service from Bluegreen. So far they have been proved to be pretty dire. If Bluegreen is reading this, they may be interested to know I'm consulting an attorney and will be filing a formal complaint. I would definitely recommend that you NOT sign up with them. None of their promises are filled. If Bluegreen would like to discuss this review, they are welcome to call me on **.

We were told we had first pick at resorts, but every time we try to book no rooms available. But I can go online and find 2 bedroom units at resort at my vacation time. Rooms have been poor and always 1 bedroom or studio. I have called customer service and still cannot get rooms. When I file complaint they will call me back and offer me a vacation for $ 79.00 with no blackouts dates at any resorts. I tell them why can't I use my points on no blackouts. They can't help me. First I was told did not have enough points. But that is not what we were told. They sell our information, we get calls to rent our points all the time, if we pay $1600.00 we can rent points for $2300.00. One of their selling points is friends could use resorts but could never get dates we needed.

Customer service is very nice. Try repeatedly to make reservations and past unsuccessful due to the amount of members and the amount of space available at resorts. Instead of accommodating the members of the group that want to make reservations the money goes into profits. My advice would to be. Not to buy Bluegreen. Poor investment. You will be unhappy with the amount of space available for your vacations.

Bluegreen's billing practices for maintenance fees are usurious. Buyer beware! Bluegreen does not allow payment methods to be made on file for the payment of annual maintenance fees. Your options are paper invoice arriving on or about Feb 1st and due by March 15th or email (I DO NOT RECOMMEND AS BLUEGREEN PEPPERS YOUR INBOX). If you miss this deadline, as I did, this company charges rates that exceed 12% penalty. So an $1380 maintenance fee morphs up an additional $175!!!

This company misrepresented their free vacation deal. They forgot to mention that when we made our reservations for the 4 day 3 night stay at the hotel in Las Vegas that we would have to pay taxes and fees for each night that we stayed at the hotel. I have tried to e-mail this company but all my e-mails come back that the address is unknown. I have contacted my charge card company to dispute this charge to my charge card. I can't contact anyone from this company to let them know that I have done this. I suggest that anyone that is considering this company should take heed and not have anything to do with this company.

2 weeks prior to travels I get told we can't have our room. When purchasing this vacation I informed the sales associate that my friends and I would be using the room for travels. All was perfect with her and money was taken ($289.00). I get a call today explaining that we can no longer travel unless my significant other goes with us. Never ever will I stay with these people and nor will I EVER recommend this company unless you have money to just give away with no returned services.

We have been paying for this timeshare for seven years and have not once been able to stay at a resort. Countless lies were told to us at the sales presentation when we said we weren't interest in purchasing. We finally agreed to purchase 3,000 points a year and were shown beautiful places we could stay, and that our points would roll over every year if we didn't use them. Our points got us nothing. We figured we'd save up a few years and then take a vacation, but the points did not roll over. What a waste of $16,000 that we've paid out over the years. After finally having enough, we stopped paying. They wouldn't let us out of our contract. Our credit took a big hit. Don't make the same mistake we did. If it sounds too good to be true, that's because it is.

I love Bluegreen, their promos are fantastic. We've gone on two tours and they always treat us right. We are considering buying. We've done other tours and you can never get away, they just keep you there forever. My friend did Bluegreen and loved it, they sent her on a Promo AND gave her a free Cruise! I can't wait to go on my cruise! I love it!

Bluegreen is a scam and a rip-off. We paid way too much for way too little points. We have enough points to stay at a Bluegreen resort for 3-4 nights, off season, every other year. Our maintenance fees cost us ~$600 every year. So, that equates out to ~$1200 for a 3-4 night vacation every other year, not including the original ~$8000 we paid for the points. For $1200 (and the $8000), we could stay a week at an in-season resort, anywhere we choose, instead of the very limited Bluegreen locations. I regret on a regular basis ever getting suckered into Bluegreen. The salespeople do their job well and make it sound like you're getting an amazing deal.

I am a Bluegreen owner. I bought my timeshare in 1995 and upgraded around 2005. I have spent countless weeks at different resorts from Bluegreen. The thing you need to watch out for is the associate resorts. These resorts are inferior to the ones owned and managed by Bluegreen. When booking your reservations you need to think in the future.

We can never get a reservation at the times and for the places we want to go. Our annual fees are nearly $2000 and we received a $1000 credit for a cruise we booked through Bluegreen in exchange for ALL of our annual 25,000 points. We tried the RCI exchange and same result...nothing available when or where we wanted to go. We have paid for the 25,000 points in total, and are now paying an attorney to get us out of the contract so we don't continue to pay annual maintenance fees, taxes, etc. for almost nothing in return. We could have taken a lot of cruises for what we have paid Bluegreen. Don't do this.

Unless you are thrilled about the idea of paying $696 a year (billed annually) for maintenance fees alone... Do not fall for this scam of all scams!! After a four hour exhausting presentation and signing nearly all of the closing documents we got to the disclosure page, which revealed a $58 per month maintenance fee. Our pair of sales ladies downplayed the annual billing with an offer to pay the first six payments. When I pointed out the fees were double what my HOA fees are at my personal home. Coupled with the nightmare stories of low availability and difficulty booking vacations, you're better off booking your vacations on your own!!!

When trying to make a reservation, I was told that only a few of their destinations were available to me. They failed to tell me that when I signed up. All they said was just to go on their website and choose a property and if it was available, we could book it. Well, that's not the case. If they had told me that in the beginning, I never would have signed up. All of the properties offered to me I am not interested in.

I recently had a stay at the Bluegreen Resort. Was promised a gift at the end of my timeshare when I reached the end to be awarded my prize. When they seen my significant other was a female which IM a female also I was asked if we had W2 paperwork stating we make over 50,000. I told them I wasn't informed to bring in paperwork. They stated, "I know but sometimes we have to act for this paperwork as precaution." I remind you my sister and her husband attend the presentation also. They didn't have to show any paperwork so what could the problem be. They then had me give a call to my supervisor to seen if he could fax me something saying what was my annual income. I proceed, "What was all this for. Why was I being stereotype because I was in a relationship with my another female."

I really shouldn't have put the slip with my info on it into the box at the mall. (When I was a kid, local companies would solicit in the same fashion; but would actually award real FREE prizes). Anyway, I did it, and they called. I apologized for submitting my entry; but that didn't stop them from continuing to entice me or for summoning the "supervision" to contribute with his ideas of "words of enticement". I asked, Will you issue the voucher up front? If I feel that the vacation is fun, then I'll reimburse. But if it feels like a bad job, then at least your company will have footed the bill. He volleyed back with his opinion about their offer again. I pre-apologized for disconnecting the phone on him. Then I said good night & hung up.

I would give this company a negative rating if I could. We got suckered into buying a $199 package at Bass Pro. I booked the trip for March 2018. My husband is starting a new job & can't go with me but they won't let me take my daughter. They said my husband has to be with me in case we want to purchase. That is the most sexist thing I've heard. Why can't a wife make a financial decision on her own. Besides, with all the technology today it's not hard to sign electronically. I think they just want to make it so hard to use the package that I won't use it & they get to keep my money!!! Don't buy from them!

Horrible experience! Purchased from them and dates are almost impossible to come by. Points usage is higher than they say and they flat out lied and told us we could gift the dates and then now that we have bought it they say we cannot. Huge waste of money!

I entered a prize drawing absent-mindedly. A rep from BlueGreen called me and told me I had won a vacation, but she refused to send me anything in writing. She insisted that she had to go through her whole spiel on the phone first. Fine. At the end, I asked again if she could please send me something in writing, but she changed the subject and started talking about the fees I would have to pay to take advantage of this "free" prize I had won. I told her I could not pay any money until I saw something in writing. She then transferred me to a "supervisor" who told me the first woman was "new" and could he help me with anything? I told him I needed to see something in writing and he again evaded the question and implied that I would have to pay these fees before I could get any more specific information. I said I wasn't interested in timeshare scams, and hung up.

I have been an owner for over 10 years. I accidentally purchased points protection on a very low point reservation. For this particular trip, I have 3 separate reservations. The other 2 reservations, I didn't purchase the protection. I didn't realize I bought it until I saw the charge on my credit card statement, 6 days later. I called Bluegreen and they acted like it would almost be impossible to accidentally buy it. My credit card info is in my phone, so a click of a button, it was purchased. I have never bought it in the over 10 years I have owned.

I didn't want to take it, but they kept calling me and bothering me. Then, I took it, paid $198. I got a trip to Orlando, had to go to their conference for three hours, I was told 90 minutes. I was told I gonna get free cruise trip, I had to pay almost $320 for it. Everything was not true... I don't recommend this company to no one.

Got suckered into purchasing a timeshare that they spent 20 minutes saying "it was not a timeshare." Everything the salesperson promised was not even close to true. Nothing is without a fee that is more than just doing booking without them. Even the "free airline tickets" that was promised as a gift was not free. You have to pay $198 for fees! Tried to cancel as they said I could and found out I was 2 days too late and outside the cancel period that they never told me about. DON'T DO IT. NO MATTER WHAT THEY SAY, ASSUME IT IS A MISREPRESENTATION, DISTORTION OR OUTRIGHT LIE. I only wish I had recorded their sales pitch to go after them for fraud.

I was invited to a vacation package for 5 days and a $200.00 restaurant voucher. The vacation package after reading the fine print there are fees involved all over the place and the voucher was only for $100.00 but after researching it it was only for 50% off total bill. We spent a long 7 hours and they didn’t offer anything to eat. All we got was soda and a granola bar for my son. I have mentioned that I had purchased a timeshare and that I was not happy with it, but by far last time I was treated a lot better and all that they gave us was as told. I've read a lot of horror stories about Bluegreen Vacations and we are relatively new owners (7-2016). However so far I have been pleased. We have our first real vacation booked for June of 2018 in Florida and are able to take my daughter and grandbabies with us. We would never have done that if not for Bluegreen.

I was under the impression when I purchased a 2-day Branson package for $130 with BG Vacations that in the event we were unable to use the vacation before its expiration we would be able to purchase an extension for whatever amount of time. This was not the case at all. No extension & THEY KEEP YOUR MONEY! This is a very dishonest company.

I've read a lot of horror stories about Bluegreen Vacations and we are relatively new owners (7-2016). However so far I have been pleased. We have our first real vacation booked for June of 2018 in Florida and are able to take my daughter and grandbabies with us. We would never have done that if not for Bluegreen. Although I'm not going to say we couldn't have afforded it because for what we paid for our points we could have afforded that vacation with them but we wouldn't have done it and this is for life.

This company is a nightmare. Don't fill out the card at Bass Pro. Don't accept any "prizes". They will never stop with the harassing phone calls and bait and switch sales prize BS. They also gave my cell phone number to another outfit called RCI and they harass me with unwanted solicitations as well. Bluegreen is a nightmare.

Don't buy from Bluegreen vacations, they offer you destinations. They will change at own description, in my case we were discriminated from Bluegreen vacations villas at World Golf Village. Me and my wife are from Central America but US citizens, our kids Americans, the way they stare at us was disappointing. Other people gain access to register ** people but not us, the way they speak to us like if we wouldn't be able to understand and communicate, we were sent to a terrible hotel in St. Augustine, obviously was not what we were offered when we bought the vacation package. After driving 5 hours we had no option but to accept that. Please consumers DO NOT BUY from Bass Pro. I don't know why Bass Pro partnership with such a company like Bluegreen. This happened this December 23- 26, 2017.

We agreed to a 4 day/3 night vacation package through Bass Pro Shop for $199. With the deal, you got a $100 in store gift card at purchase, plus another $25 for early booking, then another $100 card after you attend a 2 hour sales seminar. We chose St Augustine as our tour location. After a 7+ hour drive, we checked at the Bluegreen office only to be advised we were staying off grounds due to overbooking. When we pulled up at our assigned "motel", we simply both looked at each other in total disbelief. The place was a dump! So, we were scheduled for our sales presentation the following morning at 8:45 am. Now, keep in mind... we were already very disappointed about our lodging accommodations, but we decided to be fair and listen to their sales pitch. PLEASE, PLEASE, PLEASE do not allow these people to convince you that buying 20,000 points (renewable each year) for $49,000 is a good deal.

Once you commit to purchase, you are obligated to stay in one of their hotels, cutting off for yourself all of the other good options that might be closer to the actual destination you want to stay; whether it be the beach or a downtown area, etc. You are restricted and cannot stay except in the hotels they tell you they have in that city. I believe that this is a scam due to the fact that upon calling to try to make a reservation you will find it is nearly impossible. They will tell you they do not have the hotel you want available but offer you other alternatives which in essence change your whole vacation that you wanted to take. Why would you do this to yourself? It is much easier simpler and cheaper to just go online and find a hotel in the exact location that you want to stay, book it yourself and pay your resort directly.

My mother bought this right before she died. I could have gotten out of it if she had not charged it on a credit card. Now me, the estate, is stuck with $9,800 bill. Barclays is just as guilty for financing these scam artists. They prey on gullible, older people who don't understand the fine print and are intimidated by the scare tactics of their salespeople. Unfortunately my mom had chemo brain and was not making good decisions.

We went to Bass Pro shop in Fort Myers, FL to look around. An associate told us to sign up to win $15,000 then sold us on a 4 day 3 night stay for $199 plus she would give us $100 gift card to Bass Pro right then. We wanted to plan a Babymoon anyway so we thought, for $99, why not? Of course, she said we had to sit through a timeshare presentation, which I thought, whatever, what's 2 hours. I asked her what kind of hotels and she said "Marriott, and Hilton 3 star and above hotels." We bought it.

Got the call. I remembered entering at a craft show. I typically just hang up on all telemarketers. I decided to listen. I started to research while on the phone. About the time he asked me if I was "single, married, or cohabitating." I am not sure if I could not be one of those there in a legal sense. When he was getting to the part about paying, I came across the postings here and hung up the phone. THANK YOU. Your reviews save me a lot of hassle.

I am new to Bluegreen and do not understand all the complaints about low resort availability to owners. I have not visited an actual resort yet, but soon as I got online status I signed up for multiple vacations next year and have multiple rooms booked for each vacation. I'm only booking 11 months or less out (uncorked weekend in Las Vegas is only 5 months out and I found lots of availability). I just don't understand the complaints. I have thoroughly enjoyed the website and even though I chose from what was available for booking there were many possibilities to choose from every date I searched!

We have been called on several occasions by Bluegreen's telemarketers. We have previously purchased into a "Sampler Package" ($900) in 2014 & were able to experience a few locations with our purchase & considered it a deal & a decent experience but not worth buying completely into at the time for their "annual maintenance fees." We finally bit into their current offer & are attempting to use a 3 night stay in Myrtle Beach (off season) that we bought into for $100 & 1-2 hours of our time for another sales pitch. They have been absolutely terrible to deal with. The telemarketer that sold me should have been my first clue because she seemed very new & nervous by missing a lot of her script & giving me misinformation about how many nights I could add on (1 not 2).

We were offered to pay 150$ smth to attend the presentation to purchase a timeshare. We paid and we went. As a bonus we were suppose to receive a certificate for 5 day cruise. We paid and went to presentation. Received the certificate and that is when it began. Apparently you have to pay 400$ to go on a cruise which they advertised as a free cruise. PLUS They advertise 5 day cruise. THERE IS NOT ONE single CRUISE FOR 5 Days available leaving the state of Florida for the next 2 years. ARE YOU KIDDING ME? You are a total ripoff. I am contacting the attorney office in Florida. I need a FREE cruise for 5 days as advertised. Your company reps reportedly said FREE 5 Days cruise.

We arrived to New Orleans and expected to pay parking fees but were not prepared to pay all the taxes. Total bill minus parking was $151.83 then amount of $299 we prepaid upon booking. Someone is making money off this deal. After looking hotel goes for less than $100 a night. Didn't know any hotel or city that charges that much on taxes. It's a scam on the hotel and Bluegreen Vacations. Plus when I decided not to buy they were like night and day on being nice. All I have to say is beware. This is not right.

Okay, so apparently you have to give one star to be able to do a review. For the record, I was hoping for a negative star option but it's not possible. We were suckered into buying a Bluegreen timeshare like thousands of others. They dangled a free cruise in front of us to get us in the door. I was told that all I had to do was pick up the cruise tickets and absolutely did not have to attend a seminar/sales pitch. Yeah, we were ambushed at the door and had to sit through their sales pitch. It turns out that our "free cruise" was actually going to cost us $1200.00 after all the fees etc! What a joke! We didn't take the cruise.

The lodging we had as part of our BlueGreen vacation deal was bad. We paid extra to stay at the lodge at Shenandoah Crossing in Virginia and it would have been better for us to stay in a local hotel. Rooms were musty smelling, little and with no room refresh or breakfast amenities.

I am a Platinum Owner of a Bluegreen Timeshare. I would never recommend owning one. I have always paid the extremely high maintenance fees without complaining. I have always had trouble finding availability at resorts, but did not complain. Recently the company took 15,000 points from my account because they said I called in and manually booked reservations using future points. This was simply not true. I have always booked online and told them I do not call in to book reservations. I asked them to produce a recording of the call since they are "recorded to ensure quality service", but they do not have a copy. I would sell my Bluegreen timeshare today if it was worth anything. If I could give them zero stars I would.

In August of 2017, I booked a vacation to Tennessee. My father got sick so I needed to cancel the trip. I called to let them know I could not go and was told the package was good until October 18. Since my situation had not changed, I called after October 18th and asked to have my money refunded. At that time I was told the vacation package was non-refundable. That was never explained to me at the time I bought the package, if it was I would never have purchased it. This is a warning to any thinking of buying a vacation package from Blue Green Vacations, make sure you ask about their cancellation policy. If they tell you the amount you are paying is non-refundable, run away from the deal, somehow, they feel the service they are doing is so valuable, they need to keep your money in the event you can't go. My advice, stay away from Blue Green Vacations.

As with most angry "owners," I am in a huge bind. The lady in Las Vegas at the Bluegreen Resort there asked us how much we vacation. I said, locally, around 2 weeks per year. She asked how much we probably spend. I told her maybe $1000 or so annually. That would be stretching it. We got roped into buying after 4 hours of being worn down. I can only use 2 days every other year! That's the equivalent of my points. And I have to buy additional points to use the camping portion. They claimed that my points would roll right over for camping. They don't. 1 day per year equates to around $1060 after my monthly payment and my maintenance fees. These maintenance fees keep going up too. That was a shocker. She'd told me they'd be around $350 or so. The 1st year, they weren't bad... The 2nd year, they skyrocketed!

We are new owners of 20,000 points with Bluegreen. We were suckered in in Williamsburg Virginia. We were VERY clear to the many people we dealt with that the way we like to vacation is with our 3 children and grandchildren on cruises and all inclusives. We were assured that with 20,000 points we can take our family (10 all included) on all inclusive vacations and cruises. We would have to convert our points with RCI as Bluegreen does not have all inclusive vacations but we can do it. So after our 30-45 day wait before we could book anything we call a couple of all inclusive resorts in the Dominica Republic and yes for our points we can get accommodations BUT we would have to pay for airfare and $260 a day PER PERSON and $144 a day for children for the all inclusive. Well with that it would cost about $10,000 to go on this all inclusive in ADDITION to our points.

Purchasing a sampler package is a waste of money. We tried for a year to book online, eventually we had to call in for help due to no inventory available. We were given false information and wasted two weeks waiting for RCI to help us because Bluegreen had nothing, only to find out RCI couldn't help us. They gave us the wrong information. We bought in May 2016 and are still yet to use the remainder of points we have. Talked with a manager who offered no help at all. Don't waste your money!

Horrible, harassing, unprofessional... They keep calling and calling for the past 4 years. About quarterly. We signed up for a 1 night stay for $99 and cancelled it and we have been harassed by them ever since. They will do nothing to stop... I have been rude, hung up, yelled at them, been polite and THEY KEEP CALLING!! I have not answered many times and they do not give up. I absolutely despise these people and their heavy handed, strong armed sales pitches. DO NOT fall for one of their "free" stays. You WILL pay dearly forever. They are like a festering, stinking wound that won't go away.

We encountered a Bluegreen vacation sales rep at the Springfield, MO Bass Pro shop while we were coming from Branson MO. The guy there seemed very convincing about the promo vacation package, and really played on our emotions, since we had just returned from Branson and had been totally rained out and we had wanted this to be our 20th wedding anniversary getaway. So we thought it would be a cheap way for us to try again. As he was talking, my gut told me this was too good to be true, but my hubby really wanted to give me another good vacation, so I kept quiet. BIG MISTAKE!!! We bought the package to go to Savannah GA for $199, and made plans to go the second week in September. Well, when hurricane Irma was coming, that should have been our warning to back out of this crap with these scammers, but NO, at the last minute, like dummies we asked to reroute our trip to the smoky mountains. Another big mistake!!!

This last weekend, my husband and I, along with our 15 year old daughter stayed at Mt. Olympus in Wisconsin Dells. We were "body grabbed" as our representative at Christmas Mountain called it. We initially were told it would be a 120 min presentation and could say no at anytime during and still leave with our discounted tickets. It ended up being a 190 minute presentation and we told them no that we couldn't afford the offers (6 of them), finally after feeling like we were cornered and could not escape, my husband said that he only brought home $400/week, when he actually brings in $700-800/ week.

Back around April 2015, my then fiance and I "won" a free trip to the Fountains Bluegreen resort in Orlando, FL. We were told it would be 100% free in exchange for an hour long sales meeting about the vacation club. We agreed and went as we hadn't had a vacation in a very long time. The hour long meeting turned into 4 hours of us being pressured and coerced into purchasing. They literally would not let us leave. Every time we said no, they told us to wait and called over another manager. We had a lot of questions and concerns and of course, the sales rep knew exactly what to say to make it seem like a wonderful deal. The Bluegreen sales rep told us a lot of false information - including that maintenance fees never exceed $1000 a year and that Bluegreen would itself buy back any vacation membership in the event that we could no longer afford to pay the loans.

Do not fall into the scam. Nothing is free in this world. Free stays, free cruises, nothing is free in this world. Do not fall for this. All you have to do is be stuck with headaches with maintenance fees and yearly membership so you have to pay. You can use that, put it together and then paying yourself a vacation. Pay for it. Did not fall for it, it's just a scam...

I just got a call from Blue Green Resort stating that I won a vacation on land and sea. They continue on saying that I put in a entry form at my local shopping mall. First, I put in to win a car. They said my entry is still on for the car. Now I might not be the brightest crayon but I smell something fishy when they said $298.00. To win means not to pay. I understand taxes but when you start asking me my credit card number, then we have a problem. I read a lot of your reviews and I am sorry about that. Sometime you have to think outside the box because people goes to bed thinking on how they going to get our money. I asked them to send me the info in the mail. He could not produce an answer. He told me his name was Ross ** and the newly agent who got on the phone her name was Hilda. So beware of scams.

Please avoid Bluegreen vacations. They employ a tactic that borders on extortion, intimidation and downright bullying to sell their product. It's a scare tactic to con you into making an immediate decision for fear of losing any "special" they are presenting. Sales persons will shade the truth and at times outright lie to gain a sale. These tactics remind me of the used car salesman in the red plaid suit with the big cigar. These points time shares can't be sold, traded or otherwise gotten rid of without virtually a total loss of your investment. Unfortunately, I have first hand experience!!

We have been owners for over 17 years (silver). It has been a wonderful experience for us. Anyone purchasing a timeshare should understand they are committing to a mortgage with yearly fees. The payoff is many vacations to come. We purchased with the plan to use it when we are retired. Understanding the reservation system and planning are a key part of successful ownership. We get our points in Sept. plan several trips for the upcoming year at several resorts. Maximize point usage by staying Sun-Thurs most of the time and a weekend here and there. I have traveled to about 12 of the resorts with very positive experiences. I also stay at a number of hotels thru work related travels and find service, rooms, etc. comparable or better.

A few months ago I received a phone call stating I was selected for a promotional vacation package. I had signed up at my local mall. I was very skeptical. My scam radar was. A representative told me I was receiving a 4 day 3 night stay and an 4/3 cruise for $298 and wanted me to pay now. I declined. They put me on hold... I was connected to a manager named James. He was very helpful. He convinced me it was a valid offer. I signed up. He then informed me there was an upgrade for an additional hundred dollars. That was my only mistake. It would have gave me an extended cruise and third vacation. Hindsight is 20/20. I missed out on that.

Don't do it! They sell it on the phone as a free vacation but it's not! It's a 90% discount on 2 separate vacations. You pay $298 for 3 days and 2 nights at a hotel (I picked Vegas) but you have to attend an APPROXIMATELY 2 hour presentation and tour. Other people say it's really 3-4 hours. AND YOU PAY FOR AIRFARE, PARKING, CAR RENTAL, FUEL. I can fly to Vegas and stay for 2 nights for about $600, or less with promos.

We attended one of their promotional meetings for the free night a number of years ago. As a result we purchased one of the timeshares under the belief that we could later sell the time share if we did not want or could no longer afford it. We have been trying to get rid of it for years. They have no real means for buy back or way of getting out of the timeshare contract - ever! I would stay far away from this company!

They need to train better their Customer Service Team. I requested, instead of a King size bed and a sofa bed; 2 queen size beds for my teenage daughters to sleep more comfortable. I didn't find out that they cancelled my reservation because the hotel that they assigned me, didn't have any availability until 2 days before travelling. It was just pure luck that I called to find out the amenities that the resort provided and I was told by the guest front desk that our reservation was cancelled. When I called Bluegreen to dispute the cancellation that was not requested by me, I was told that I had to rescheduled due to lack of availability. I put a request, but I also said if there's nothing available leave everything the way it WAS, because my husband and me already requested days off from work to be able to travel to St. Petersburg.

I was told it was a 110 min meeting and it turned into a 3 1/2 hours experience. They wanted my credit card and my ssn just to purchase a 1200 point sampler package. I told them I was a diabetic and would need food soon. They returned my card and said they did not wish to have me purchase the 1200 points and asked me to leave. They have all my information and I am a little worried about this. I told my accountant and he thinks I dodged a bullet. He said we can work out any fraud but it would have been harder to get out of a written agreement when they did not follow through on their end. So, in retrospect I am happy I did not buy but worry about anyone else who falls prey to these people.

We went to the Smoky Mountains and they gave us a close to free trip and we just had to go on a tour to get the discount. We appreciated the discount and enjoyed the scenic trails out in the mountains. Hoping that we can book with them in Myrtle Beach next year. Highly recommend Bluegreen/Choice Hotels.

My wife and I were promised the perfect dream vacation club. We signed up for a 7000 point bi-annual vacation package for generations with a set maintenance fee. We are an active duty military family of four on a single income. We have attempted to book our dream vacation for the last 12 months with no available room at the resort of our choice. We were guaranteed that we would be able to book any resort as long as we book a few months out and had the points available.

I signed up for this "timeshare" program and thank heavens I only tried the sample pack. It has been a disappointment from day 1. I am out of pocket more than 4 grand and on a payment plan and I have not even taken a trip yet. I was able to find cheaper hotel rooms and car rental on my own and it has been a very big waste of money. It’s a scam and don't buy into the smoke and mirrors of the very pressured sales pitch. Run the other way and save your money for a real family vacation. I am so upset at myself for believing this would be a good deal. I am 52 years old and should have known better.

I had a trip to Orlando and there was nothing that I was told by Bluegreen vacation was true. From where I was going to stay to parking my car. 22$ to self park or 29$ to have valet park my car. These fees were not included in my brochure. The gift card was to 150$ which is clearly marked 150$ but was only 125$. This was not the getaway that I was promised and I will never do this again. To the clerk at the desk, I must applaud her for attitude and professionalism in which she did what she could do to make my stay more comforting. I was looking forward to staying at the Fountains resort but instead I was at the Disney B resort and spa. Overall, this was not a good vacation for me. Good luck.

I'll never buy another promotional package from this company again. I was very happy at first. Had to change my reservation 2 times with no problems. The last time which made #3 and the young lady changed everything in 5 min. I was told if my divorce wasn't final before travel, they couldn't accommodate me and had to cancel my reservation. I said "ma'am I've talked to several agents and that was never mentioned not even when they sold the package to me."

Do not purchase a vacation package from Bluegreen Vacations!! I entered a drawing for a car while at my local shopping mall. A couple weeks later I got a call saying that while I didn't win the car, I did win a vacation and cruise package. I fell for it (like an idiot)!! They NEVER mentioned that there were specific dates you could travel or that you had to pay for an upgrade from 'low season' to 'high season'. The only time I can take a vacation is during the summer and I later found out that this is not an option. I would not have purchased this if I had known that I could not vacation during the summer months!!! I wish I could get my money back but I guess I'll just have to take the $298 loss and chalk it up to an expensive lesson learned. I would have given a negative rating if that were an option!! If anyone has any suggestions on how to get a refund, I'd love to hear them.

We bucked Wintergreen hotel in Wisconsin Dells thru book. vip.com for 3 days. For that saving, around $ 100 we agreed to attend presentation "about our hotel" for about 2 hours and we also will get $100 gift card for food. All scam. After we booked, paid, screen said we have now to call to confirm. Done. After that a couple of days they call us to confirm again. We did. They call again 2 times to confirm, I told them I am coming and I am not confirming anymore.

When traveling through Missouri we stopped at Bass Pro and a very convincing salesperson got us to sign up for a cheap vacation, only catch was we had to go to their timeshare sales pitch. We paid $199 and got a $75 BP gift card for singing up. After we got home we scheduled our week vacation and then later decided this program wasn't for us. I called and cancelled the reservation, no problem. Then I wrote a letter, per the fine print, to cancel the entire vacation package. Although I was a little nervous about the process, it worked smoothly. The company called me when they received the letter and kindly cancelled it all on the phone. Within a week I had the money, minus the gift card amount, back on my credit card. I have no complaints. They did what they said they would.

We were promised one free night at a Clarion Hotel because we had stayed 2 nights on vacation last year. We never got a response to our request, so we followed up with a call. The agent said there was a much better deal. Three FREE nights, we had to pay $149 up front but we would receive a MasterCard gift card for $150 if we viewed a resort property. We agreed. We stayed 3 nights at a local hotel, and the following day viewed The Big Cedar Lodge in Branson, MO. It is beautiful! It is everything you would want in a resort. The Lodge is all wood, log cabin style with amazing limestone fireplaces. The cabins are nicer than most houses. The beautiful pool has a lazy river and Lake Taneycomo access. Seriously, this is 5 STAR! We told them over and over that YES!!, we love it!! What's not to love? Everyone was very, very nice.

I know I should give a few paragraph explanation on why I personally believe the money I made for this was wasted but I'm going to sort of keep it short. I am so aggravated with the fact that I paid them even though I truly didn't want to. I should have trusted my gut. I am so disappointed in not only myself but that this company tries to sell happy memories. I have had nothing but issues and have not been able to book any vacations with them. Not one point used. Why? Because 90% of everything listed is not available. We can only visit Arizona and Nevada.

I found Bluegreen while shopping at Bass Pro and ended up going on a trip to Savannah, GA with a friend to participate in the preview at the Savannah office. From the moment walking into the office and from leaving, we never felt too much pressure to purchase something we weren't comfortable with. Our sales rep, Alex ** (I believe that was his last name) was wonderful. He answered all of our questions, did his best to accommodate our needs, and did not pressure us when we ultimately decided against a package, all while being very nice and personable. Overall I had a good experience but did not end up buying a package due to personal issues that had nothing to do with the company. However, I will reconsider this company in the future!

I attended a presentation in Las Vegas with my parents with no intention of them purchasing anything. The presentation was interesting to say the least and the presenter, Cowboy, is a lovable and friendly guy. Everything appeared to be legal and honest and everyone was super nice. I tried to ask more than enough questions to ensure that my parents wouldn't be digging themselves into a hole. Ben was the manager helping all the sales people seal the deal and he had all of the information.

Let me first say I'm not recommending this but our experience was outstanding. I signed up for 4 days/3 nights in Las Vegas at last minute my wife said no to Vegas nor could I get cheap flights. So I called on a Tues. before we were to go and changed it to the Smokey Mountains. No problem done in about 10 minutes. For a week I read all the negative reviews and I was not looking forward to a long presentation nor a high pressure sales pitch. None of that happened.

In April I entered a contest to win a car, why not right? Several weeks later I received a call saying I had won a two separate stays and a cruise through Bluegreen. I was highly skeptical, but my husband said it was a good, successful business and that I really had won something. When they said we had to pay, $298 for X amount of nights vacation and a cruise, but that we would received food vouchers etc. Long story short, my husband paid the $298 and two months later we were off for our first family vacation and all we had to do was attend a meeting.

Signed up at Bass Pro for a free vacation. Got a call and paid for three day vacation with a free cruise after I completed a sales pitch. The hotel they put us in was not what we expected. It was very run down and dirty. Elevators not working. I have now read the cruise is a scam and we will likely not be able to take it without spending more than the cruise is worth. The sales manager acted as if he had no idea the hotel we were staying at is a dump but I have since read that is a common complaint so that was a complete lie that they didn't know. I am very thankful we had enough sense to say no to this scam at the sales presentation. They made it look like a wonderful thing but I have since read that the buyers can't get booked into the places they want and so aren't even able to use their points. We did pay extra to upgrade our hotel room to a so called condo. What a joke!

Do not purchase a vacation package from Bluegreen Vacations. I received one as a gift and got the attached email directly from them. There was not information regarding blackout dates, expiration, or restrictions. I spend 45 minutes on a call with customer service trying to book a room. Was told that my request was during peak season and that I would have to pay extra. I agreed, 30 minutes later was told that the dates I requested were not available and I would have to travel during a specific period of time. I requested a refund since the dates did not work for us and was told "no". I forwarded the email I received from Bluegreen Vacations to the manager and she stated that it was not their responsibility to let us know of the "fine print" even though they had sent me the email. Don't waster your time (I wasted 2 hours) and was not able to book or get a refund. Save your money and time, book through the hotel itself.

I purchased a 4/3 night vacation through Bluegreen Getaways. After turning down the offer at first, I was told by the sales agent that I would receive a free cruise if I purchased the vacation and commit to a two hour timeshare presentation. Instantly, the salesperson gave me a $50 MasterCard gift card. Lo and behold, I took the vacation to Las Vegas. I was issued another $50 MasterCard. I asked the agent about my free cruise and she stated that she didn't see anything on my account for it and I should call Bluegreen Getaways about it. I called Bluegreen. I emailed a copy of my receipt and sales information flyer that I received at the time of purchase. They said they could not honor it because they had already given me an extra $50 MasterCard. I definitely did not ask for the extra MasterCard.

In October 2016, based on an invitation from Bluegreen Vacations to evaluate their vacation program, we chose to go to the Smokey Mountains. When we arrived, we were given lodging at a motel stating that the local Bluegreen vacation facility was filled. We attended the obligatory presentation and were beguiled by Bluegreen's wonderful properties. Although we did not purchase a property at that time, we did select a Sampler package for $798. We assumed that this would allow us to see excellent vacation opportunities and perhaps convince us to become a Bluegreen owner.

I left a 'complaint' after our stay and got an email response asking for the best way to be contacted to discuss my complaints. Although I promptly responded, I never got a call. While I don't answer unrecognized numbers, I do listen to vmx and follow-up. SO, how interested is Bluegreen Corp. in resolving issues, improving services and building a brand with satisfied customers????

My wife and I were the victims of the "Blue Green" Vacation Time Share Scam. Please be aware of the false promises and difficulty in making reservations less than a year in advance. The company works on overselling the availability so that it is very difficult to reserve a room in higher demand areas less than 13 months in advance. They sell timeshares based on levels with each level having a longer time to reserve. For example, the Silver Level can reserve 11 months in advance. The Gold level has 12 months in advance to reserve. It is impossible to reserve a few months in advance for the high demand areas because the higher member levels have reserved most/all of the rooms.

These people are scam artists. High pressure unsolicited phone call and a free vacation in exchange for attendance of a high pressure sales pitch. I agreed with the understanding, as stated in the contract, that I had 10 days to change my mind. Called within that period and they say "too bad". Literally. Got a lawyer (Finn Law group) and had this taken care of. Didn't get my down payment refunded but at least I didn't send them a single monthly. BG is terrible.

We purchased $150 package at Bass Pro Shops in exchange for an, on-the-spot $50 Bass Pro gift card. Along with that, we would get our choice of where we'd go on vacation and when, for 3 nights. Once we went, we would be required to sit through a 2-hour promotion for a timeshare. After that, we'd receive a total of $100 in Bass Pro gift cards. Fast forward to the vacation. We arrived at the welcome center to get our destination location. The Bluegreen representatives at the arrival center said we (and many of the other families were excused from the presentation) but we'd go to the convention center the next day to receive our gifts. Many people were there for the same reason and everyone was getting sent to different locations. Although the Outdoor Traveler website said we'd be staying at the Laurel Crest in the Smokey Mountains, we ended up at the Ramada Inn - South location.

My elderly mother intimidated into signing a contract. When using her existing timeshare points in Florida recently, the Sales department at Bluegreen coerced her into signing a contract for another timeshare (when she already has 2 she doesn't use regularly). She is not well physically or emotionally right now due to the recent loss of her daughter, and was not in the right state of mind to be dealing with pushy salespeople. Although she was with her significant other, they were not given the opportunity to speak privately about the matter during the encounter, nor was she given time to read the contract or provided any information on the cancellation policy.

We had purchased BlueGreen's sampler package - yes after all the high pressure 4 hours sales pitch at our first vacation package we had purchased at Shenandoah. So we get the sampler package which is limited significantly on use - when we did attempt to use (which as I work in a school setting) extremely limited so-called availability. We were able to get a few nights in at Wisconsin Dells before Christmas - yes again had to sit through another sales presentation to upgrade and throughout this never given an actual cost. When again had time in my schedule which was school spring break - nothing available so was not able to use my points.

Caller Beware: Received a Phone call from a Bluegreen representative calling from a Wisconsin congratulating me on my entry from a local theater be selected for cruise promotion even though the final drawing has been selected. I was selected for a promotional deal. Once he started his sales pitch and stated that our phone call was going to recorded. I then said I would like a copy of the recording. He said "It doesn't work that way." So I hung up after saying that I am finished talking.

Do not use Bluegreen. They try to tell you about nice hotels then turn around and try to stick you in a off brand chain nowhere near where they try to squeeze you into buying a timeshare. They call you to confirm one week before your arrival date to ask you all your personal information that has nothing to do with your vacation. Then wants you to buy a timeshare that is too expensive monthly. You can book a last minute deal cheaper than their monthly program.

Got called, won a trip but before I could discuss w/ my fiance they said unless they received money right then they would take trip away from me. "Christine" got on the phone who told me I shouldn't need to check with anyone. It's a vacation. I am sorry if I am spending $398 with OUR money. I have every right to discuss this with my partner. We were in the middle of preparing for a dinner party & asked if we could talk and get back to them after our guest leave. They told us no they wanted my credit card number now. It's a con, I don't appreciate 2 people ganging up on me on the phone harassing me and not respecting how we handle money in our house. They wouldn't let me talk to a manager either. Just made smart comments on how ignorant I was and hung up on me.