Bluegreen Corp. Reviews

After speaking with them again they told us we would be all set for this trip. Come to find out we weren't. The day before this trip, she emailed me and asked me if we were ready to go and I replied, "Yes, just email me the information." She never got my email until my husband called and asked about the outcome, come to find out she didn't even check it. Well that being said. This company is not good at what they do. They manage to screw up twice in a month time span. I would never use Bluegreen if they were the company around.

So, what have we gained from this experience… A $75 gift card, well-spent; two free nights in a not-anything-special Bluegreen hotel in a town that we didn't want to go to but did because places we wanted to go had no availability - what a surprise! The cliche about timeshares is true after all!; and a quickly-deflated anticipation and deep disappointment after our call to you to book our not-really-just-kidding FREE cruise. And, now, what have you gained from this experience…another (no doubt) loss of a prospective, ideal (as in income profile) client/member; and our promise to tell all of our other healthy-income-profile friends to avoid your ridiculously insulting scam. Good Luck and Goodbye!

In duress, we signed their documents, which would turn to be the most regretful decision of my entire life. Fast forward to 2 months after, a credit card account was opened for my wife and I and we were asked to start paying some minimum amount of about $400 per month. Due to my wife's pregnancy and medical condition, she lost her job and we could not pay the bills. I managed to pay the minimum payments for about 6 months until the interest started to come in by January 2017. At that point, I took a second loan on my property to pay up about $24,000 of Bluegreen.

I tried to use this service the following year but that's when I realized the Maintenance Fees they promised to be around $500 was actually $1350! That was not all, I tried to do vacation in the Caribbean and I was told they only had 1 destination there and as at that time, hurricane had destroyed their only location. It means this service was not the right one for me. I contacted them and spoke with a representative on the phone who then mentioned that the things I was told were not actually the reality. SO, welcome to the real world of Bluegreen! On the other hand, they kept on calling me and sending emails to pay the maintenance fees.

Another bill came in saying that I should pay to extend the points from the previous or I lose if I don't pay to carry it over. Shortly after then, another email came that for me to have access to another global vacation feature I had, I needed to pay to renew that!!! At this point, I asked to be out of this deal. They gave a contact of a realtor that works for them and will help me. I called the company and I had to pay to list the home. After 1 year, no sale and I was contacted to renew for another 1 year! I reached out to Bluegreen and told them how the whole promises were broken and this was a scam. The only offer given to me was that they would give me an opportunity to donate to charity. I thought that was a good opportunity that would afford me to get some charitable tax break.

At the end, the value of about $24,0000 Bluegreen deal I got in June 2016 was valued by Bluegreen in June 2018 as about $2,400. It lost 90% in 2 years. I lost all the 2 years worth 30,000 points that I never used because there were no good destinations to travel to. So, today I'm left with nothing and I lost about $24,000 with this scammers. PLEASE LET NO ONE TAKE ANY OFFER FROM BLUEGREEN VACATIONS!

Bluegreen bugs the heck out of you trying to get you to do more meeting and more vacations to go to more meetings and you have to pay more. They dollar you to death, have to pay to roll your points from 1 year to the next and you have to pay your Maintenance Fees about 1 year early, or you can't book anything for the next year. I would think over 1/2 of owners lose lots of their points. This is not a way of vacationing cheap at all, this program is not made for someone that has to finance their timeshare. And it almost force you to use your points to stay in places you would rather stay somewhere else. I paid my timeshare outright, no financing, if I had to make the payments and pay the Maintenance Fees, I would not have the money to get there and do anything while I'm on vacation.

Bluegreen is not for people that is looking for a reasonable travel or for anyone that has money that can afford to go anywhere they want. It is not user friendly. The only people I can think of this program maybe for is, retired people that has a lot of points around 60,000 or more. I have heard of some of the people that just jumps from place to place all year round.

They called us and said they could not have us come because we didn’t meet their specifications. This was the first time our income was an issue or brought up at any time during the process. Sadly they would not refund $200 because their “gift” of $50 for signing up was a lie as well. When I called the company I specifically gave the representative my number in case we got disconnected and they never attempted to call back. Never again will we think about signing up for a timeshare through Bluegreen. They apparently have wage biased discrimination at this company. I highly recommend Bass Pro shop staying away from them as well.

When we bought our Bluegreen Vacation points, we were told at least a half a dozen times that owners get first preference. Clearly that is not the case! How can Bluegreen units be available on Hotels.com (8 months from now) but no units be available on the website. This is just one more case of Bluegreen Vacations doing a Bait & Switch. I would not recommend Bluegreen Vacations to anyone!

The ninety minute presentation some two months later was changed to possibly two hours. Again turns out it lasted three hours. No pressure - don't kid yourself. We had to say NO 4 times after four different offers. Once they saw no sale the friendly sales rep. was not so friendly anymore. As in other reviews I have read, why would I pay $45,000.00 for 20,000 points and then pay an additional, approximately, $1200.00 each year? And that for a slightly upscale hotel room. Last but maybe the most important. Listen for the word PERPETUITY! If you do not know what this word means you better find out before and timeshare purchase. In short you will leave your children and grandchildren and so on a obligation forever if the timeshare chooses. Remember if it looks too good to be true, Then it probably isn't.

$300 restaurant voucher: this is NOT real dollars, it is dining advantage $ that is basically worthless: you can spend these $ to get some coupons from the restaurants such as %50 off one meal, etc each with a value of $4-10 but cost $1-2 so you will have to get like 150 of these coupons (and print them since the phone app is a disaster) to finally spend that. Most of these coupons are available online or in local ads anyway...

4-7 days cruise: this is the worst, they make you deposit $150 "refundable" first but only after you pay, they disclose the available dates that are not only limited to off-peak times but also they start only on SUNDAYS and some every other week. Who start their vacation on a Sunday? Also, they claimed that this cruise certificate is a "gift" but when you actually register your certificate, it costs at least $200 per person airfare to the departure port and back excluded.

We also had issues after the presentation where we were promised tickets to a waterpark in Vegas but they told us at the last minute that they no longer provide those (without even an apology), instead they offer a buy-one-get-one meal coupon which the restaurant did NOT accept. I can go on and on about how the whole Bluegreen business model is a scam but I know your time is valuable unlike them.

My deadline for booking the preview trip was fast approaching - I had until September to book within the year allotted. I figured I would just be out the $298 that I paid. I chalked it up to bad luck - no big deal. When I got my vacation reminder call I explained the situation and here was the great customer service. I was told I could cancel the trip and book something else before the year deadline - ok, that's what I would expect, but when I told them that I wouldn't be able to do that due to having to have used most of my vacation hours at work to recover - they extended my year deadline to one that would work for me and my family. So now I am booked to stay in Peoria, AZ over the Thanksgiving break and am again so excited to see what this company has to offer.

The first hiccup was once we booked the "resort" we discovered that it was not at the resort but at Comfort Inn in St. Petersburg. We could however upgrade to the resort and I think if I remember correctly, it would cost about $300. I could be off on that amount. Regardless, it was a nice getaway for, so far, $26. The “resort fee” we had to pay was less than $30 once we got to the Comfort Inn, still a cheap weekend getaway. We went to the sales pitch on the second day. The actual package, if everything they said was true, would have been a great deal, minus the finance charge and the $1800 a year, maintenance fees. We listened to the first pitch then a very nice young man took us on a tour. The “condo” he showed us was nice but not as big or elaborate as the sales pitch eluded to.

Now on to the actual sales tactics. Let me first say, that we had no intention of buying but we do like to hear what they are selling. We are now into our second hour. A second person joins us with the costs. $40,000 to pay over five years. I think the payment was almost $1000 per month. Ridiculous! Next comes the second deal but with the fantastic offer, we would lose something in the deal, but I can’t remember what. It was a little more than half the price but what she failed to mention was it was over ten years to pay, not the original five. She was very unhappy when my husband pointed out that it was the exact same price (to the penny) as the $40,000 deal.

By this time, we were over three hours of our promised two-hour commitment. She wanted to show us another deal and my husband said no, we had done our part but then she “threatened", with a smile, that we would not get our promised cruise. That was when my husband almost lost it, but he calmed down and listened to her very hurried, last spiel. It was very cheap, but only for one year. It was so ridiculous, I can’t remember it exactly. We are finally free, and our cruise certificate is signed off on and in our hands.

Here is the most disappointment I had. I knew the cabin was a 1A, meaning, two twins, one on the wall. When we cruise, we don’t spend a lot of time in the cabin and I knew that we could upgrade. However, when I called the agency that you must book through, Karen, very nice lady, told me that they can’t honor that certificate out of Tampa for the 1A category cabin, but we could do the upgrade and use the certificate for 10% off. I had already done a mock booking and the cost seemed too high from what Carnival’s actual cost would be if I booked myself. I found another and called back and Karen once again, told me that nothing was available. There was one for Jan of 2019 going to the Bahamas, leaving one day after I return from my Bahamas cruise.

We a have been to the Bahamas several times and we really didn’t want to return, especially one day after getting home. Karen did try for the rest of that afternoon to find something for the particular time that I requested but was unsuccessful. After thinking about it over the weekend, I realized that the amount to upgrade was only a little less than $200 because I had not figured in the fees that we already were paying. So, we decided to go ahead and book the original. I called a little while ago and Karen was out for the week but another very nice lady, Phillis, took care of everything.

I can’t speak of the actual vacation plan with Bluegreen but for anyone who is doing this for the free cruise, just give them time. Don’t be belligerent and they will work with you. Right now, our cruise is showing up under my account, fully paid for, so I don’t foresee any problems down the road with that. If so, I will edit my review. In short, the vacation package is too much finance and fees but if you have patience, you can get a couple of cheap vacations for a few hours of your time. Just be sure to ask, are you sure the cruise is from ANY Carnival port. Even the folder that they put our certificate in, has Tampa on it but according to the ladies I worked with, you can only use it with an upgraded cabin.

I called them to see if they sold my information, to which they obviously said they didn't. I called BS on that, which didn't sit well with their rep, who then hung up on me. Here it is, 3 days later, and the emails just keep coming, just in the past half hour, I have received 18 of them. Stay far far away from these people unless you want constant email and phone calls from companies that they say they didn't sell your information to.

Before we left home I looked at resales for Bluegreen (which are sold as points). 20,000 points were for sale on a resale site at $7-$9000.00. They wanted $54,000.00, (at the presentation) then $32,000.00 (the price kept going down as I continually said NO. Not only that, the maintenance cost was $1532.00 PER YEAR which did not fluctuate and would go up each year (they said maybe). No matter if you bought there or paid a smaller(?) price on resale, you still had maintenance costs each year.

I constantly asked to be put on a live Bluegreen site so I could gauge the availability of units at each resort. They made excuses and pulled out a book instead. I felt that they were being a bit evasive and this was an expensive product and not for me. Ok, we got our $150.00 and tickets to Williamsburg, and we left after 4 hours. I would advise anyone who attends this sales pitch to do their homework. Look at reviews and resale sites. Do not pay these outlandish prices for something you could get for much less on resale. JUST SAY NO!

So I can not stay there with my family, because there is nothing available, glad I made these reservations a year ago, because whenever I look online there is nothing available when I can go. So it is pointless to pay all the money to not be able to use this place when it is convenient for me. Plus if you do not use your points you need to pay them to keep them and roll them over, when I have tried to look at other places to stay in their brochure there is never anything available. Do not fall for the slick salespeople like we did. We thought it would be great to have a place we could go and if we traveled we would have other places we could stay. It is cheaper to just pay to stay other places than to do this timeshare. My advice from someone who was stupid enough to fall for it, run and don't do it.

The offer was good for one year, so we booked our stay a few weeks back before it expired. When I called to book the vacation, we were then notified that we would be staying at a Days Inn Hotel down the road but our presentation was at the South Mtn. Resort, just 5 mins away. First problem... We were told by the scam artist at Bass Pro Shops that we were staying at the South Mountain Resort, not a cheap motel that we could have matched the rate on with a AAA discount. So I told the representative on the phone that this was NOT what we were offered, we were told we were staying on the resort. And why wouldn’t you want to accommodate a potential client by putting them up on the resort where you are trying to sell timeshares?!? Makes no sense. Anyhow, we are apologized to and told that is the deal. Ok, we decide to make a small vacation out of it.

We show up to the South Mtn. Resort to book our sales presentation time and the receptionist tells us that the presentation is scheduled in the middle of the next day at 12:00. Problem #2. I was told by the representative that booked the accommodations that we could have the early morning presentation so we wouldn’t be obligated to sit down for 2 hours in the middle of the day and it allowed us to plan for something fun to do. After complaining, they pushed us to the following day at 9:00. Ok, we can deal with that, but we’re not getting off on the right foot here.

So we leave the resort and check into the Days Inn Hotel down the road. They offer a Continental Breakfast from 7-10, so the next morning we decide to grab some food before we start our day and get there around 8:30. About 5 minutes after we arrive, the restaurant manager comes out and rudely tells everyone (about 30 people) “You all need to leave right now, we have problems and the Health Inspector just shut us down and you need to LEAVE NOW.” She then proceeds to get into an argument with a French-Canadian couple trying to feed their family. Problem #3.

So we leave and head back to our room where I strike up a conversation with a neighbor who was also in town on the same Bass Pro Shop deal. He then tells me he has bugs in his room and he had sparks fly out of a light socket when he turned a light switch on. Problem #4. So we make a call to Bluegreen Vacations to see if they can accommodate us at a different hotel, perhaps their property seeing that we are interested is purchasing a timeshare. We are told there is nothing available.

About 2 hours later, we run into our neighbors who were staying at the Days Inn and they tell us that they called to complain too, and they were awarded the rest of their stay at South Mountain Resort. Problem #5. So we call Bluegreen Vacations AGAIN, they tell us that they did no such thing and that these people were not telling the truth. Well, that would be true, but the next morning before our timeshare presentation, we run into them at the resort and they showed us where they were upgraded to. Problem #6.

So, we go to the presentation which was very professional and very informative and we explain to our rep the issues we had. He then sincerely apologizes and takes a written statement from us and forwards it to his boss. After the presentation, he offers us a 8 day/7 night voucher and 2 airline ticket vouchers for $1,050 for our troubles. So at this point, my wife and I are a little skeptical in doing business with Bluegreen so we explain that we are interested in buying but we need time to assess our situation and I wanted to do more homework on the company. We were satisfied with the vacation and airline vouchers and we felt we would give them another try. So we go back in and it’s explained to us that we would receive those vouchers only if we bought the timeshare. Problem #7.

At this point, they can’t accommodate us and they don’t even offer to refund us the $200 that we invested in the first place. I rarely take the time out of my busy day to waste my time with negative reviews, but in this case, I felt it was necessary to help anyone in the future who is pondering doing business with this company. I then looked at reviews on the company (should have done this from the beginning, my mistake) and the highest overall review I see is 2.5 out of 5. Consumer Affairs rated them a 1.25 out of 5. This company clearly has its issues and hospitality is not their strong suit so if anyone is on the fence, I highly recommend you do your homework and read the reviews from not only people who decided not to buy, but the comments from people who currently own. I hope this helps. Disgruntled Potential Customer.

We were told Bluegreen points are an investment, similar to a mortgage. I asked is it a deed to the properties? They said yes. Sales agent Name: Patricia **. Manager said it was deed, but we never received a deed. We were told we can deduct interest from the loan off on our taxes. We were told RCI and Bluegreen are going to merge and that when that happens I would no longer have to pay to use RCI services. Because it was sold as a deed, they emphasized that this made it more like an investment that could be sold if needed. STAY AWAY from Bluegreen and don't believe anything they tell you. This is not an investment, it is not like a mortgage, you can't refinance, and anything else they tell you is a lie. The only thing that is true is you can use the points to reserve a room. Other than that, NOTHING is true.

NO ONE states these things are FREE. It just allows you to do the things you would never normally do without the savings of the membership! Our representative was INCREDIBLY informative and clear about all of this. Hence my feelings about the Bluegreen haters probably snoozing during the seminar. We highly recommend them!!!

We could go to a Choice hotel... Well, if we wanted to go to a hotel, we could have saved the $14,000.00 and the exuberant cleaning fee of almost 700.00 a year and could have gone to the Ritz Carlton every year. My advice to all... DO NOT FALL FOR THEIR FALSE ADVERTISEMENT OF A GREAT VACATION. Save your money and go on vacation when you want and where you want. I am in the process of getting out of this mess. I hope that no one else has to go through what we are going through.

On the second day the rep called and asked if there was anything we needed. Well after speaking it over with my girlfriend and reading review of the company which were not great, we had already decide we would cancel, so we told him that. He asked if there was anything he could do to keep our business. We said no, he then said that he would take care of it and that we wouldn't see a refund for up to 3 weeks. We waited 3 weeks, didn't see the funds returned in her account and called the rep back. He then stated he never got our letter of intent to cancel. Granted during the 4 hours total we were there originally they may have stated that we needed to do a written intent, but we didn't remember it and we weren't reminded when the rep ensured us that he was going to take care of it.

I just feel like that should have been something that was stated during the conversation before he said that or that after I receive the written intent, then I will be happy to take care of that. Anyways he said that we needed to go ahead and fill it out and send it in along with the owner package filled with the timeshare catalog and all the info we got for purchasing. He said don't worry about it we still had time. So we sent everything back, written intent and every piece of paper Bluegreen ever gave us.

We then have played phone or email tag with more than 10 employees varying from many customer service reps, marketing manager, a contract manager, all the way to a director of sales that ultimately 4 months later decided we weren't getting a refund because of the contractual issue of the intent not being turned in on time. I told him his employee didn't remind me when he said it would be taken care of that I needed to and that after I was told that even after that time period was up, that rep told us to send back everything... That we still had time and it would be fine. He kept trying to go back to the contractual issue, which I understand. We messed up.

According to that employee though, several reviews of similar situations with this company and even other employees I've spoken to that exceptions are made in cases like this. He stated several times that he wasn't going to refund it, we were stuck with it, it is what it is. I understand we made a mistake, but it was an honest one. They apparently can and have made exceptions before with things like this but for us refused. I don't understand how or why a company, much less another person would treat someone this way when they have it within their power to help.

So we're stuck with a time share we will be selling as soon as possible, to get away from a company that we will never do business with much less use their product whether we paid for it or not. Based on a principle that may be dying in the world we live in but that isn't the way to treat people. I hope anyone interested that reads this doesn't get roped into the guerrilla sales tactics from this company and have to deal with them like we have. They may treat you better, but I wouldn't count on it.

Technically, I paid $143 for my four nights. (The free cruise is either a 3, 4 or 5 day cruise for two adults & we have to pay port charges of up to $200 per person in a basic room. They do offer a variety of cruises & times, going to Mexico, Bahamas or Florida. We scheduled the presentation, the first available day & time to "get it over with". We arrived at 8:30am and was done by Noon. A little longer for my liking but if you give any indication that you are interested, they will keep trying to persuade you. The cost was $39,990 for 20,000 points a year to be used for travel. A room averages 500-4000 a night depending on the location. (Florida 500-2000 points a night, New York City 3000-4000 a night.) You also have access to discounts on hotels throughout the year and last minute deals which actually were great. We looked at a Seven day stay at Sandals in Negril that was on $299 for a week, which I have never seen that resort so inexpensive.

The biggest deal breaker for us was that the annual maintenance fees were approx. $1800 a year. They keep saying you will receive a "deed" and you can give to your kids, kids, kids, but even after we pay $40,000, they will be on the hook for the maintenance fees for life. The $1800 will keep increasing for life as well. They offered a lower point system of 10,000 for $23,990 with maintenance fees about $1000 annually. It still wasn't worth it. They thanked me for my time & did not seem bitter. I will say this is the only Timeshare that I have been to, that didn't offer refreshments. We were so thirsty.

So all in all, you are paying for a concierge service with this Timeshare. This was my 5th timeshare presentation since 2001. I can't help but wonder if I would of purchased the first one offered in Orlando by Westgate Resorts would of been worth it for $10,000, I guess I will never know. I do however, recommend anyone who wants to take themselves or family on an inexpensive trip to do a Bluegreen Timeshare presentation. My 3.5 hours of time was worth the $143 that I paid for a great vacation with my family. We visited Island of Palms beach, Folly Beach, Charleston Fun Park & Whirlin Water Adventure park.

There is the difference. We love Bluegreen, because we bought what we wanted, and what we intended it for... and we're happy with it. If you are one of the losers who say "can't afford, don't want, didn't need" then why did you even go to a sales meeting? I have bad news for you... There are NO FREE LUNCHES. PERIOD. If you're a "get it for free" person... I have news for you... NOTHING is for free. But, what we DO PAY FOR... is all high quality and premium facilities. Golf Card International... FREE membership with the Travelers Plus... and I've golfed for FREE three times on it... The first round paid for the Travelers Plus membership... and we're happy. The activities, worth it. Family time, worth it. Travel experience, worth it. If you're a freeloader... forget it, nobody will ever make you happy. Hope you find peace... because we did, and every penny spent is worth it to us.

I would not recommend this timeshare for anyone. I think there’s better out there. This isn’t even the first time this year they have ruined a vacation for me. I had another reservation last month and when I called to confirm even with a Confirmation number they told me I did not have a reservation. So that one was messed up. I am a silver member... obviously that doesn’t mean anything to them. I just wonder what would happen if I was just starting out. They just don't seem to care about their owners. And not to have a place to fall back on... it's beyond me... Run Run for your life. Find a timeshare that care if you and your family are happy.

Once the account was transferred to my friend, they switched the location. I had paid for and confirmed a beach resort with Christina. But, they changed it to a hotel an area that looked very unsafe and was very far from the beach. When I called to inquire about the change, the customer service rep said that they could no longer speak with me because the account had been changed.

I got my friend to call on three way to ask why they changed and they gave her a ** response. They told her they could put in a request for the resort previously confirmed and get back in 72 hours. She declined and asked for a refund. She was then told that it was too late for a refund even though, I had just made a $50.00 payment on 5-30-18 for an additional day. I was told that I can't get my money back! AND, THE CUSTOMER SERVICE EXPERIENCE REPS ARE VERY RUDE AND DISRESPECTFUL, ESPECIALLY JOE. For the most part, they don't tell you any of the specifics until after they get your money. This company is in the business of ripping off hard working citizens. Buyer beware!

During the speech they make you feel like you are really in a cage and can't get away unless you pay something. After the 1 hours speech, we were taken by another person for a 1 on 1. The price of the vacation club doesn't seems cheap compare to what we spend every year, and tell you we travel a lot locally and internationally. So we said we'll think about it. So many good things and so many promises they said that made us wonder if this is really for us, so they offered the sample package $900 for 9000 points that we have to spend in a year.

The tour of the hotel/vacation club... so they take you on a tour. Every time they take you to one they tell you how much points you can get which is like 150-500 points and on peak could be 1000 points. The $900 sampler is 9000 points. Wow! I can get a lot of free rooms right? Nope - another LIE, when I tried to book the room, the smallest room on a very slow month is 2,000 points plus $50 protection plus so it's like $225 per room per night on 1st week of June. I look online at Hotels.com. Same hotel same room is only $145 per night. What? Why did I pay advance to this sampler again? What's the benefits? NONE. So do not buy the sampler if they are still offering it.

Oh and plus they require you to go on the tour again and waste another half day to convince you to buy. No one can really show me how much is the points if you are a real owner. Someone keeps telling me that the website for vacation owner is different from the sample so the points I am charge for the sampler is much higher from the owner. So I ask if they can show me online on how much is the points for real owner, someone in that sales room should be an owner right? And should be able to log in to their system so I can really see how easy and the actual points and pricing for the real owner and not the sampler owner. So part of that deal also is you get a 2 free cruise... bogus, it's not free, it's a discount of like $100 per person. I don't know about other people but for me, I felt like I was cheated on with the $900 sample pack I bought.

They informed me of a 45 day advanced notice for off peak travel time and a 90 day notice for peak seasons which is fair enough. Again, 298 no problem. As far as the 2 hour guided tour goes I figured it can't be too hard to say "no" if it didn't make sense for me and my family. It's not like they'll come in with ski masks. Nonetheless I booked my land vacation for Orlando, FL. Rather simple procedure. I don't get why its so hard for these people who find time to complain are having so many problems. I just followed simple procedure set before me by Bluegreen. $298 for 2 vacations... I spent that on my son's Xbox.

They have ruined my time in Florida, with my family! They are making us drive back to get the packet pack to them, they are so cheap! Then tell me I have to write a letter to cancel, and get my deposit back!!! What century are we in, that I couldn’t email this??? Lol!!! I will tell you all stay away from BGR, we are looking with other companies to get a good timeshare!!!

We are a young, married couple, and luckily our jobs allow us plenty of time to travel. We have been owners for 10 months, and have already stayed at BG resorts Tradewinds (St. Pete’s Beach, Fl), The Fountains (Orlando), Solara Surfside (Miami), Hotel Blake (Chicago), The Falls Village (Branson twice), Big Cedar Lodge (Branson on Tablerock Lake twice), a RCI condo on a Texas lake (week), and already have reservations booked for Myrtle Beach & The Manhattan Club (NYC) at Christmas this year. So the reviews about owning for 2-3 years and unable to book a trip or reservations is on those people. Some planning ahead is necessary. Obviously, there is no way that we would’ve been able to travel to all these destinations and see the sights if we weren’t owners. We are very happy & satisfied Bluegreen owners, and plan to be for years to come. :)

Oh, and the three $100 dinner vouchers they give you to offset the cost of the package are useless. There are only a few select places (not quality restaurants) you can use them and not many take the $100 voucher (most $5, 10 and 25) so you would lose $75 if you used one of them. Also, you have to spend double the face value of the voucher to use the voucher. I think I will pass on the cruise and 3 day/2 night packages that came with deal because there are additional costs and probably some hidden fees. Oh, by the way, the St. Pete Resorts is very very old (but gorgeous ocean view.) So it was probably a good thing they stuck me at the Marriott thirty minutes away. It is funny reading the views with more than 3 stars (none of them have verified buyer indicators so they are probably reviews submitted by Bluegreen.

I had 7 couples who were included in my 20 count. When I booked, I had called several times to ask about the bathroom and sleeping arrangements. I was assured we all had Queen/king beds and 2-3 bathrooms in each villa. Instead, when I got there, there were log cabins with double beds and 1 shared bathroom. One couple left the resort to go to a hotel because they didn’t drive 7 hrs just to share a bathroom with another couple they didn’t know. I stood at the front desk going back and forth with the workers for 3 hrs trying to get the rooms figured out. They were constantly telling me they were at capacity and could do nothing for me. One guy even went so far as to say, “Well, when you booked, you didn’t specify the room had to have a door!” referring to the loft. I was mortified. Then they were telling me, I could push the double beds together to make one bed! I couldn’t believe my ears.

Lastly the front desk manager offered me $20 back off my total bill which was roughly $1400. I have never been treated so poorly. I have spoken with several people at Christmas Mountain Village resort and they claim that they’re not responsible because Bluegreen vacations is a 3rd party booking company and they have no authority to book a specific room with specific accommodations. So they should’ve never guaranteed me a villa. And I explained to them, resort I didn’t hire their 3rd party company, they did and I need to be compensated for all these issues. I still have no resolve. Never use these two companies.

First, to make a reservation you have to call Shenandoah for normal reservations, but if you want the more elite treatment available, you have to call a number in Fla. We have been there every year on the same weekend and reserved an RV site with a hot tub. The first year, no problems. Since then, they are never available unless you call right before you’re scheduled to arrive and see if there have been any cancellations.

This year, although we understood it was a holiday weekend (Easter) we were again told, by the place in Fla. that none were available. We called the day before check-in and confirmed that we still couldn’t get one. So, we asked for a specific site number that we knew we liked. Of course we were told that they don’t hold sites. Ok, so we arrived and went to our assigned site. We noticed that the site we wanted was empty so we called and asked about it. We were told they were holding it for someone! Then, as we went for walks during our stay, we noticed several hot tub sites empty. We checked the hot tubs and they were operational.

Another thing they didn’t reveal about Coast to Coast is that some of the campgrounds that honor this membership will put you in the less desirable locations of their property. So, we spent a lot of money and, yes, we expected special treatment for it. They told us we needed to play the points game to get what we wanted. They know very well that we don’t have enough points to do that, so of course, they would be willing to talk to us about purchasing more. I wouldn’t give them one star, but I wasn’t sure my review would show up if I didn’t.

So my trip comes up we decided to leave a day early to have more time with family that we meet out there. Keep in mind traveling is exhausting on its own, Sunday Jan 28th up at 5 am for a 8 am flight. Meet up with family. Check in at hotel. We ended up being up for around 19 hours that day but get a good 6 hours of sleep at this hotel nice and quiet. Also my husband is diabetic so looking for more rest at the next Hotel. It's important to his health to get the right amount of sleep.

Pack up at a different hotel on Monday 29th then go to La Pension. Check in room isn't ready but we are early. That is understandable. Leave for lunch and we are told they would call us when the room is ready. Sometime around 6 we get our keys and at no point do they tell us we are in the sales building next to a model unit that they show from early morning to night! I do walk past the sales room on the way to the elevator thinking nothing of it 'cause we'll be on the 6th floor. First night was awful. From the street noise we were up and down all night. Still didn't see or hear anything from next room 'cause we arrived at the room late. So in the morning I call the front desk to possibly move but before I could ask the young lady at the front desk tells me the rooms at the back of the building are far worse with all the noise and have a alley view!

At this point we are up. Go eat. Come back to take a nap, My husband and I have the balcony doors open starting to do what married people do and OMG someone is on the balcony next door! Oops my fault I guess. Someone checked in next door. Close the curtains! They can clearly see us and we can see them!!! I'm horrified!!! SO later on I learn that this hotel don't care about noise control or my privacy either!!! So we meet up with family and we are gone for the day. So at dinner we come up with a good idea to put the mattress on top of the pull out couch in the front room. Great. No more street noise!!!

Jan 30th... We do sleep better in the front room until about 7 am I hear someone rolling out luggage, okay just the people next door leaving, hear the elevator door slam OK. We are in a close area with 3 other rooms. No problem 'cause our door is right in front of the elevator right we are sleeping. 8 am I hear a cleaning lady knocking on all the doors. Housekeeping! She knocks on my door! In my Half asleep state I swing open the door, I say we are sleeping!!! She says, "You don't have your do not disturb sign up!!!" I tell her I'm not checking out till Saturday!!! Oops my fault again. Didn't have the sign up, but this really didn't matter cause I can hear her at every door knocking already waking me up at 8 am.

I apologize to her later on 'cause she is only doing what she was told. This is the hotel's policy to knock on all the doors to see if you need anything every morning!!! I have never stood at a Bluegreen property that does this. If I need something I call!!! This is an old building and you can hear everything!!! So on about 5 hours asleep I try to go back to sleep. I can hear the elevator go up and down, doors slamming and people talking, etc. I give up on sleeping and need to wash a load of clothes. Call the front desk for laundry soap, I ask the lady at the front desk why is there so much noise around here when there is only 3 other rooms??? She then tells me we are staying next to a model unit that they show all day!!!

I couldn't believe it!!! This is the second time I complained and still didn't offer to move me!!! And why would Bluegreen disturb anyone's vacation with their Sales department!!! Strangers coming and going, no privacy and all the noise!!! Call the front desk back and ask for a manager to call me, do my laundry. Never hear from her.

Get dressed, go to the lobby and just so happen to see Christina ** the manager, I explain to her everything, even the having relations with my husband and the first words out of her mouth was making it my fault that if I had a neighbor the same thing can happen instead of apologizing for no one informing me about having the room next to me shown all morning, I would have never agreed to stay in that room in the first place. Managers dont seem to care about the safety of their guests with strangers coming and going either.

I also explained to her if I had a neighbor it would be the same people and I would know if they're coming and going and they wouldn't be making noise all day and night!!! We most likely would get to know each other. I told her I'm on the balcony trying to read a book, waiting for my laundry to finish, trying to relax and there is different people every time I turn around on the balcony next to me!!! So by her attitude that this is somehow my fault before she can offer me another room I get on my high horse and inform her I'm not moving, packing and moving is not an option and the management needs to have some respect for the people in these rooms on vacation before your sales department!!!

AT this point I feel like I am sticking up for me and the other people that stay and have stood in these rooms!!! She tells me no one else has ever complained, which after reading reviews on the internet this is a lie. There are many complaints of noise in the hallways, that is besides the point. In this business one complaint is too many!!!

I Also informed her I will let these people know what you are doing to us on my vacation if the noise doesn't stop, it's not the hotel's fault with the street noise but the noise in the hotel can be controlled till a certain time. I know it's a crazy thing to ask of a hotel to have peace and quiet so we can sleep and privacy!!! It's one thing to be disturb by other guests but to have the sales team disturbing guests that is beyond rude!!! I tell her, "My Vacation seems to be revolving around your schedule not mine". I leave to continue my day second day staying here, Another day everything we do we are tired and sluggish from lack of sleep.

Return to my room that night. Tired to nap before dinner, at 6:30 pm The GM Zandrea calls me. I explain to her what is going on, Yes I have a bad attitude of course cause she woke me up and being sleep deprived I have no patience especially for once again another manager that has the attitude that this is my fault and is not apologizing and sees nothing wrong with the sales department disturbing us on our vacation. She offers me another room. I say NO. Why should I have to pack up and move, I have the balcony I like, the view I like.

Knowing another employee telling me it's worse where they want to move me more noise and looking at an alley!!! No thank you! I tell her, "How dare you do this to people on Vacation, even though this room was given to me with traveling, eating and flights we have now spent around 2000$ and no one seems to care that all we like to do is get some sleep and have some privacy!!! We aren't rich people. We worked hard for that $$$".

JAN 31st Some noise but not as bad today. After talking to them I thought maybe they now understand. Feb 1st... 7 am woken up again by the same noise, but fall back to sleep till 9. Broken sleep but grateful for any sleep cause we are going on a 6 hour tour. Morning of Feb 2nd... Last day have to be up at 5 am next Morning for flight home... Same noise 7 am, listen to the Elevator go up and down nonstop. 8 am cleaning guy next door pounding on the walls, I get up to inform him we are trying to sleep. Continues to clean, vacuuming, etc., etc. 9 am hear elevator up and down. People talking, etc. for hours...

So now at some point after 10 am I lose my mind from broken sleep for days. I hear people talking right in front of my door like nothing. It's the sales team waiting for the elevator. I'm guessing talking to a client, Since Bluegreen don't care about me and after days of asking for quiet I scream in the hallway informing them what is going on and don't buy ** from this company!!! ~ Bluegreen doesn't care about the $$$ that we have spent on taking this vacation. Why should I care about Bluegreen making $$$.

So now I'm up, there is no sleep in sight for us... Around 11 am there a knock on the door. GM standing there. "Zandrea", I tell her, "You have been waking me up since 7 am!!!" She then tells me I have 20 mins to pack up and leave the property or she will call the police... I close the door and tell her I'm not leaving and to call the police. At this point I'm thinking I have warned them, asked, pleaded for quiet, what have I've done wrong but stand up for myself and let other people know how they treat their guests!!!

But the police don't care either so they come into our room, tell us to leave or we are going to jail!!! So we pack and leave. We are now out on the street with our luggage in a city we hardly know with nowhere to go! We book flights to go home. Missing the parade I always wanted to see!!! Call customer service. They don't care either 'cause the GM told them that she offered us to move, so I guess to Bluegreen that makes everything okay!!!

I wasn't moving for the reasons I have already explained. Your owners should never be disturb by your sales team unless we choose to!!! All I could do is cry from feeling so powerless. All I can say is I want a divorce from Bluegreen. I can't believe this was done to us... I'm guessing I need a lawyer!!! I'm just hoping someone at Bluegreen reads this letter and maybe don't realize how Zandrea ** is running this property. I'm now sitting at home sick to my stomach and in disbelief on how we were treated!!!

They totally lied to us about staying at one of their resorts and when I asked for my money back, they refused to refund me - even though the sales agent told me over the phone I could cancel at any time. My advice to anyone considering doing business with Bluegreen Vacations is that they use deceptive and most likely illegal business practices and I would advise them to never do business with a company like this. I could just chalk it up as a lesson learned, but I want my $199 back.

When you arrive, you must check in at the Bluegreen property. Only then do you find out which hotel they’re putting you in. And only then do they tell you your tour time, without any option to know in advance and plan around your schedule. Our hotel was subpar and undergoing renovations. The fitness room was unusable. The amenities were sparse. And as stated above, it was not even close to walking distance to the nearby city. We were put in a room directly across from the elevator and were kept awake by the ‘ding’ of the elevator at all hours. Additionally, they don’t tell you that you must still pay taxes at your hotel. Bass Pro Shops sales rep and Bluegreen mislead us about the terms of our ‘getaway.’

They assign your tour day and time. Not convenient if you already made scheduled plans, as we had. Why don’t they allow visitors any say in selecting their tour time? I asked to change our tour time, and they did accommodate my request. We arrived at the tour and a guy asked us to sign forms, including one that was our agreement to pay $979.00 for the actual cost of our ‘getaway’ stay if we did not complete the tour. I told him that we were here for the tour, intended to complete it, and therefore this form was unnecessary. I said, “I wouldn’t sign it.” He said I MUST sign it to attend. I said, “I wouldn’t sign it.” And I didn’t. They let us attend anyway. We were in a group of about 20 people.

Not only do they try to get you to sign a form saying that if you don’t complete the tour, you have to pay ‘full value’ for your ‘getaway vacation,’ they will also charge you $200 for not taking the tour. So you better do the ** tour – or you’ll be fighting your credit card company over their ridiculous penalties for not taking the tour. We were told the tour would not be more than two hours, yet we’re there for three hours, listening to sales drivel and taking tours of rooms. If they wanted to impress us with the rooms, they should have put us up in one, instead of a cheesy hotel in a bad area. Victoria presented a one-hour presentation about the benefits of Bluegreen versus paying for your own hotels as you travel or owning a traditional timeshare. She was obviously schooled in ‘seminar group think’ tactics such as getting individuals to talk about their dreams, repeat her words and respond to simple but leading questions.

As an influential speaker, she was mediocre. The ‘special deal’ our group was offered was a ‘charter agreement’ with other organizations. If we purchased TODAY, we’d get all the special deals offered by these partners and save thousands of dollars. They made a cheesy laminated ‘certificate’ bullet pointing the offers to make it look ‘official.’ OH, and BTW – they greatly de-emphasized the fact that you can only use your ‘points’ at one of 76 Bluegreen -owned properties. If you want to stay at properties in the RCI vacation program, you can’t just apply your points – you must also pay an exchange fee. 76 properties is NOT a lot. They are banking on RCI’s 4,300 properties without being forthright about the details. Why not just join RCI or SPG, vacation program brokers that provide access to thousands of hotels?

Next came the hard sell (after Victoria assured the group that Bluegreen prided itself on NOT doing the hard sell thing). We were ushered into a conference room where each buying party was paired with a sales rep. Lisa (our rep) answered our questions and brought over Troy (the sales manager) whenever we asked a question she couldn’t answer, which was often. Finally, after telling us how much money we’d save based on an oversimplified calculation of our hotel room costs over ten years of travel, they put a piece of paper in front of us asking for $44,900 to invest in their vacation program. Like any halfway intelligent consumers, we said that we would not make a same-day decision, but we’d consider it. We requested the backup documentation (e.g., complete descriptions and disclosures of all annual fees, exchange fees, etc.). They said they couldn’t give it to us. Really?

I stated that no intelligent consumer would make a decision like this without performing the necessary due diligence and evaluating the fine print. Troy, the Sales Mgr, asked me why I hadn’t performed my due diligence on Bluegreen. Uh, wasn’t that why we were here? We came here to learn about the program. The fact that they were not willing to provide any detailed information was not only a deal breaker, but a ridiculous affront to their expectation that their customers would do due diligence. Troy’s last resort sales pitch was to tell us that he knew that if we said we’d ‘think about it,’ that we’d never come back. He was right. We declined the offer and left.

If Bluegreen’s sales process was more intelligent, they’d figure out a way to allow folks to ‘think about it’ and still be compelled to take the bait the next day or two. In retrospect, after the event, I got even madder when the reality fully sunk in: For $45k, they never actually stated what you would OWN. Am I buying fractional real property, or simply vacation program points? Never. Made. Clear. = Fraud. Many fees are noted ‘subject to change without notice’ – never a good sign. There was no mention of how property stays were delegated during peak times when many ‘owners’ would be requesting the same properties. There was absolutely no information provided with even a simple annual breakdown of average ‘owner’ maintenance fees, exchange fees and other fees over time.

There was no explanation of the ROI, except for the ability to book hotels at lower prices. If I ‘own’ something, what equity am I earning? Apparently, none. Thank God we never considered buying. The sales pitch is compelling enough to influence consumers into making impulsive decisions they will regret. If you ask to receive detailed info in order to ‘think it over,’ you’ll be denied because they know anyone with half a brain will never come back after a tad bit of critical thinking. I was thoroughly disgusted by the entire process, from Bass Pro Shop’s misleading ‘getaway vacation’ pitch to the final moments (three hours later) when Troy, the Sales Mgr, resorted to making us feel like losers for walking away in an attempt to ‘guilt’ us into buying. After reading others’ reviews, it’s clear my gut is right. This company makes me sick. Do NOT purchase anything from them. Complete. Scam. They are a disgrace.

Updated on 05/31/2018: Tried to use points for the last 5 months, no rooms where we wanted, tried to save points with RCI. Still nothing for 11 months out in our area western states. Lost another 7500 points. Contacted Attorney to get out of contract. All said and done. We are out 24,000.00 dollars in 5 years with only 3 vacations. Do not trust Bluegreen Resorts. They do not have inventory for their members for your vacation needs. You can book online at same resorts where you want to go anytime for as low as 130.00 per night at their so called resorts and get 2 bedrooms suites, but on their website not available. No inventory but studio room. Have tried for 3 years to sell and rent points. No offers, Sold for 0 dollars with transfer of title.

Updated on [03/11/2018]: I filed a complaint as to this company misrepresenting their vacation deal. I was upset because their sales representative. Did not tell us about the additional expenses that would occur when we made reservations for our free 4 day 3 night stay in Las Vegas. I wrote the company and requested that we be issued a credit for the money that we had paid to them. I received a phone call from them this morning apologizing for their representative not explaining to us completely about the expenses that we did not know that we had to pay.

The person I spoke to was very professional and immediately issued a credit for the money that we had paid them and was going to speak to their representative for what had happened. I went on my e-mail about 30 minutes after our conversation and there was a credit for our money. I feel that they handled the problem immediately and was very happy that we did not have to fight to get our refund.

The best time to book your Resort is at least 10 months in advance to benefit from the best ones available. These reservations go first and the ones left over are the Associate resorts on a short notice. You can book the reservation for others. I give my time to friends and family, when I have spare points. The maintenance fees have skyrocketed since we joined, but compared to hotel charges are still reasonable. The front desk at some timeshares are not as accommodating as hotels. Make sure you check out the list of amenities and facilities for each resort, no two are the same. I still am satisfied with my purchase. It forces us to vacation.

I ended up leaving go to the front desk where I was greeted by a gentleman Ruban ** who was very helpful and friendly and asked me to report any problems from here on out but he didn't have anything to do with the prize. I contacted customer service who stated that if I attend the class I should have received the gift. Unfortunately I still didn't receive the gift.

I had several workers during my stay ask me more than once was I supposed to be at this resort showing my room key every time like I was not suppose to be there cause of who I was in a relationship with. I will never stay again. The room had roaches in them. I killed at least five during my stay. Nothing could be left out on the counters because of the roaches. Me and my wife have attended timeshares but this was by far the worst. I will never do business with them again. This place is terrible and very judgmental from the very beginning.

Why would I do it for this low point reservation! They don't care about the owners though. I wasn't enough for them to get tens of thousands of dollars for the initial timeshare purchase, the $1300 in maintenance fees every year, or the money I pay for extra vacations. This $45 they won't refund for the points protection, just cost them the trust of a loyal owner. Like I said, I have never had an issue until now. It's not like I can just give up my timeshare with all the money I have put in, but I can warn others not to buy! It is a very greedy company. They do not care about the owners at all!

We have stayed at Bluegreen Big Wilderness Club on Bonus Time and plan on utilizing that a lot. It does take some planning but I think we are going to be very pleased with this vacation club. There's more good than bad in my opinion. Our salesperson in Virginia was great and no lies were told to us. Everything we are learning we can look back and say, "Oh yeah I remember him mentioning that". I know some people have not had as good of experience as we had with the sales people but the Facebook groups and the website keep us informed. Definitely looking forward to vacation in the summer. We started out small with our points and didn't finance with them, put it on a credit card that rewards us with point to help pay maintenance fees and once we feel we can afford more points we will increase our points for more vacations.

Our sales rep told us his yearly maintenance fees were $1,500... are you kidding me? Then if you wanna upgrade vacation destinations, you must purchase those through a company called RCI and that's an additional fee. They throw a lot of information at you very fast, sugarcoat it, then pressure you to shell out 49 grand just like that??? We asked if we could take all the information home, review it in more detail however, they NEVER responded to our request. My advice... please read reviews before your sales presentation, ask questions (lots of em), read your contract and if they promise you something. Make sure it's written in your contract. Our course, we did not fall for this scam.

I almost busted out laughing when we went on the tour, as both units were dirty. The coach looked old, cheap and worn out, stove eyes were messed up, drapes were a hot mess, the floors were visibly soiled and the windows were filthy! The whole thing was a joke to us. They attempted to pressure us to buy, but found out real quick that wasn't gonna fly. We got our gift cards and walked out feeling relieved, but soooo sorry for the couples inside wasting their hard earned money. Also, Bluegreen Corp is NOT accredited by the Better Business Bureau.

You do not need this company to plan your vacation hotels and travel for you when what they're offering is not exactly what you need - but then to try to hard sell you other things that is not what you want. If you are considering purchasing a membership with them I highly recommend you ask questions like for them to give you an exact example of what hotels are available in every city that you think you might want to visit and what the likelihood it will be of you getting the actual hotel you want. Sometimes you cannot even find out which hotel you will be getting until close to time to travel. I can't imagine any worse way of planning travel than this, to be honest.

I went home and went to book right away because we wanted to go in a few months to St Augustine. The hotel options were rough. 3 hotels 30 minutes away from downtown historic St Augustine. And the one other 2 options in the historic district were random and not Marriott or Hilton or nothing like them. And you can only put in a REQUEST to be in those hotels and they don't tell you which hotel you got until 21 days before you travel. After reading the reviews, I decided, I didn't want to take the chance. I called Bluegreen and told them I wanted to cancel the package. She tried to upgrade me and do lots of other stuff but I just kept saying "no thank you" and she completely understood, refunded me the $199 and just devouchered the $100 gift card bass pro gave us. She was really nice on the phone and understood where I was coming from. I got a refund email within 10 minutes of getting off the phone. I am happy with the way they handled everything.

I could not understand the first person I spoke with when actually trying to make a reservation (so muffled) but ultimately got out of the conversation that nothing was available for the days I was looking for (3 weeks out), even though their website stated otherwise, but he offered me several options surrounding the days & week I requested. I called back the following week (2 weeks out) & they said they were able to get us in & that they would inform me of the location once assigned. They prompted me to confirm my reservation, that had not been assigned to a location yet, as well as had me agree to their fee if I were to cancel & told me that they would contact me within 24-48 hrs to let me know where we would be staying (my mistake). I called 144 hrs later (3 days before arrival) to find that they had put us, a family of four in a standard room at a Courtyard Marriott. Nothing like the locations they promote in their spiel.

I called back to ask about an indoor pool since they are calling for it to be in the 50's & rainy & was told she would put the request in & described the Marriott she was requesting that was equivalent in price & that she personally would contact me & let me know. Nothing. I called back today, 24 hrs out of our arrival, & reached a very brash person that said my request was not approved. When asked if we would be able to use an indoor pool at one of the BlueGreen locations or another Marriott & I was answered with "No." After asking into this further she said that I could ask at check in but that it is uncommon for us to be able to use any upgrade amenities at any other locations. I feel sorry for the sales people that have to pitch to us on Friday because we are completely turned off by how they have treated us.

So, we pay annual fees of $764.00 so we can have about 3 nights in prime season, or 5 if you go to the beach in winter. We could just use our maintenance fees and pay for a nicer place for when we actually want to go away, not when they tell us we can. Also, the types of places they own are substandard when compared to what they charge. Once you're in, it's almost impossible to get out. We've tried and it's basically "you pay" to get out. You will get no return on your timeshare when you sell and we were actually told we'd have to pay $1,500.00 to sell it! Overall, this is the biggest scam I've seen. If you're considering buying in, or you've been accosted by someone on the street from BG - steer well clear of these folks.

If there was ANY legal way I could get out of this contract, I'd do it. They told me non-payment would affect my credit. This was all a lie. Nothing verbally discussed during that 4-hr conversation was accurate. I bought something that is intentionally confusing to mislead customers. Once you dive and figure out all the color coded months, amounts of points to reserve, etc... It's worthless. Plus you have to book like a year ahead to get what you think you want. God forbid that your plans change... You're screwed.

We were given a so called FREE cruise to sign up because I was crying about how much this would cost and the cruise is NOT free. You have to pay about $239 for port fees and taxes. You can only go during times they choose and not from June-August. I found that all out afterwards. The worst thing I found out is they tell you that you can GIVE This to your children when you die. Well your children don't have a choice. They have to take it and pay the maintenance fees and membership fees. It's not a choice.

They tell you that you can save your points and borrow points from the next year... Well if you save your points from one year to another they can only be used during certain times of the year. WE were lied to over and over again but didn't find out until we committed to way too much money. They tell you that you come back with them paying for your hotel for training and set us up for 3 months later and we were looking forward to training. It was ANOTHER lie. It was another meeting trying to get us to buy more points. We even asked them to show us how to book the all inclusive and they never did. There was NO training. They had 5 different people talk to us in that second meeting. The one guy has a book on his shelf that is titled "How to say it". They are awful. I can go on and on about all the lies but by now I hope I have convinced you it is not what they say it is.

The hotel accommodations were at a crappy Ramada Inn, and mind you, on the 3rd floor all the way at the end of the hotel!!! I have MS and not good with stairs, but the lady insisted there was nothing else available. NOT SO!! When we looked around that night, there were at least a dozen or more rooms on the first floor VACANT, Bluegreen. Is just so cheap that they didn't want to pay for a first floor room, and the guy at Bass Pro said we would stay in either a HILTON or a MARRIOTT!! LIAR!! And also the lady said that there was an elevator at the far end of the hotel, you know I don't know why these people lie??!!! All there was is this long, creepy walkway that led up to the 3rd floor that WAS handicap accessible, but there was NO WAY a woman like me would EVER walk it because you could get mugged or ** in there!!!

Thank God my husband was with me!! And the first room they gave us was freezing cold BC the a/c was turned up to 10, so I turned the dial down, which kicked the heat on, and all this THICK SMOKE started coming out of the unit and the smoke alarm started going off!! The man sitting on the balcony came in to help me, he switched everything off, and by that time my husband had got there with our stuff. He had to call room service to tell them what was going on, and then we had to go ALL THE WAY BACK UP TO THE OFFICE TO CHANGE ROOMS hoping the next one would be better. It was adequate at best. At least the unit didn't smoke!! We got there on Tuesday, and we went to the sales presentation on Thursday. When we got there we had to fill out a form and show them our ID's and a credit card???

Then we had to fill out all this personal info again (I thought to myself they already had this info, why do they keep wanting it over and over again and what are they going to do with it???). Anyhow, we filled out the paperwork, and sat down. They were calling everyone else's name, but they never called ours!! The lady came up to us and said,"sorry, you don't meet the income criteria for our presentation. You will need to call this 800 number and speak to a rep." So my husband and I went out to the car and he phoned I guess the rep of the company, and talked to her, and she was saying that since we only made $49,000 a year, we were going to have to FAX copies of our w-2's and tax forms to their office!!! I DONT THINK SO!!

Well my husband told them what they can do with their faxing but and then asked if we would be responsible for the crappy hotel accommodations since we drove all the way down here and attempted to go their presentation. She said YES, and gave us a price of $298!!! She's out of her mind!! You can book that crappy room all day long for $51 on Priceline.com, and I'm sure they get it for cheaper than that! We will never, EVER do any business with Bluegreen again! All they want to do is SCAM YOU OUT OF YOUR MONEY!!!

After he said that, Jerry from Savannah, Georgia got all pissy and started ripping into my husband about long on the invitation. He ended up taking away the discounted tickets, which broke our daughter's heart. I got snippy with him and said, "If you're taking the tickets then I want my money back," and I told him that if the money was not put back on our card I would be calling and complaining. Needless to say the money did get put back in our acct. I have not one NICE thing to say about Bluegreen Vacations. They say they strive on the word of mouth reputation. Well I have read nothing but bad reviews about this company.

We spent 4 hours explaining to them that we were getting married in a few months and we could not afford the crazy down payments they asked. After being spoken to by 3 different managers, they came back with a "really amazing deal" where they lowered the down payment amount and threw in "free" product. It was our error not asking what our interest rate would be (wound up being over 16.99%), as we did not realize at the time that this would be an actual mortgage payment - this was never communicated to us. At the time it did seem too good to be true but we bought under the assumption that if anything happened, Bluegreen would buy it back and we would not be trapped and we could book a vacation "wherever we wanted" and on short notice. We also were never told about the 30-day refund window either. We bought their recommended package size and were reassured we could do so much with the points we purchased.

Not until we got home and tried to book a long weekend did we realize they did not sell us enough points to go anywhere. We were invited back I think a few months later for an "owner review" where we were again placed in another sales meeting which turned into 3 hours. We regretfully decided to purchase more points so we could at least use our membership we already were paying for. They were also at a "discounted rate" so we were getting a great deal according to the sales rep and manager. About a year ago I received a letter in the mail saying one of our mortgages was "sold" to another company. We had no knowledge, did not get a new account number, nothing. Here we are about 2 years later, only having been able to take 2 long weekends (4 days at most at a time) since purchasing and we are locked into something we cannot get out of.

I've spoken to Bluegreen on a few occasions about our hardships and conveniently each time they have "no record" of my previous complaints. Each time they only direct me to their reseller - Pinnacle Vacations. I did some research and Pinnacle only sells about 10% of the tens of thousands of listings they have. And they require you to PAY to list your vacation package online. So basically that is more money out of our pockets that we do not have. The only other options are to file Bankruptcy or go through a foreclosure. We also have not been able to utilize this package like we were promised as there are never any open rooms when we try to book. You literally have to book a year in advance and even then there is nothing available and to book in advance, your next set of maintenance fees must be prepaid. Regular maintenance fees, we were told, could be paid off over the course of the entire year.

We learned quickly that this is not true and you are only given 3 or 4 months to pay with interest added. And our last maintenance fees were over $1300. I don't know of many people who can come up with that money in a short time or have that extra laying around. I also went through all the paperwork given to us from Bluegreen and I cannot find any paperwork pertaining to our interest rates, the contract we signed, or other literature. It appears those crucial pieces of the agreement conveniently seem to be missing from our packets given to us from Bluegreen. It has been a burden no one should face and from the thousands of complaints I have seen, this company will stop at no end to get your money and lock you into a trap.

I took my vacation about two months later. I went to Orlando. I stayed in a Hilton. It was really nice. Then I toured the fountains resort. The presentation was fun and informative. Could not have had a better time and saved more money. Just wish I would have taken the upgrade. I notice a lot of people complaining about the same vacations. My guess they did not actually take the vacations or they are just miserable. It was an awesome vacation. Had great service from start to finish and their phone reps are great. Again thanks to Jonathan and James.

After that vacation and presentation you can go on a cruise. Again YOU PAY FOR AIRFARE, TAXI, CAR RENTAL, etc. I'm not sure if the cruise is contingent upon timeshare purchase. It wouldn't surprise me if it is. HOW TO CANCEL: If you purchased look at the bottom of your emails, click on terms and conditions, go to the bottom again. The cancellation has to be in writing. I'm going to cancel it and get my money back.

Needless to say, it was a snowball of problems after that. They don't care about you, they just care to sell you a timeshare one way or another. After writing a letter in front of them telling them my bad experience, all they say was that they could sell me a week at a discount price. They clean themselves with my letter. WHAT A WASTE OF TIME AND MONEY. DO NOT RECOMMENDED.

Unfortunately, a full year has now come and gone. Now I am being told that the 3500 points will disappear if not used by 31Aug2017. How is it possible that the point I have paid for will be lost due to unavailability? I of course have an option to pay $50 to carry them forward! I called the sales rep and spoke with the available supervisor after sharing my dissatisfaction and the burden that this broken contract has become. I then asked how is this even legal? She informed me that they were willing to work with me but I could not be guaranteed a booking unless I was reserving the date 11-13 months in advance.

I was informed that if it is possible to book at a different resort for week ** because that was what we were deeded for. I informed her that we never requested to be deeded at that specific location or select that week. Active duty military personnel cannot book leave that far in advance. My husband is a career military man that plans on being active duty as long as possible. There will never come a time over the next 12-18 years where we will be able to take advantage of this vacation package.

We attended the presentation at Big Cedar and insisted that we must vacation there each year to decompress and enjoy that beautiful resort. We cannot sell until the package is fully paid for $9,000! Now we must carry a burden with monthly payment for a service that we are not being provided? This cooperation should be banned for their actions and taking advantage of families across the nation. It is sickening to think that anyone would take advantage of the American people or military family that protect the civil rights of this nation.

I was then transferred to a Supv that told me they would give me back some of my money, because they gave me a store gift card. I said "ma'am I'll give the card back, I don't like the store that much." I advised the lady I've been legally separated for years. "You must be divorced before travel date." She had the nerve to say can RUSH the divorce. I should have lied, That was my Birthday trip, Now What? NOT HAPPY!!! Never Again will I use this company. This is how they pressure you into buying into the TimeShare.

When we arrived into hotel, hotel charged us $51 for taxes for 3 nights??? So, now saving total is around $50. Bluegreen called us and said we have to come to their office to confirm presentation, both of us must come there: They told us on our arriving we must first come to them before going to hotel. They gave us a blue pcs of paper we have to give to hotel reservation. We must give them our major credit card to take a copy of it. We must sign if we do not attend to presentation or violate any of their rules, they will charge us full price of hotel up to $949!!! We must go tomorrow to presentation which is about 15 minutes from our hotel. Ok. Done.

Next day we went there. Nice place. Nice people. Salesman and saleswoman... pushy but nice. They took a total of 3 1/2 our time. I didn't complain but my wife did since our daughter of 3 years was all the time with us. We didn't purchase time share because we know from some people we met on vacations before that actually is more expensive, much more than if you book by yourself, but I wanted to have that experience. When we came back to our room after a total of 4 1/2 hours we recognize our day is gone so we decide to purchase one day more at hotel $119, so now we are in minus about $70.

Presents were: Two voucher for Mt. Olympus, yes, but for water park only and no theme park and no parking ticket. 9. Food gift card is not that. You get a code printed on that card. You have to go into that internet side, make your account find restaurants they accept this coupons, you have to print them, and you can use them only if you purchase a lot at that restaurant. You can't buy with coupon only. Haha lot of fun. Took me over one hour to do all this. TOTAL FACT, SCAM. DON'T FALL INTO THIS SCHEME.

But to buy into this timeshare is $29,900 and $1,000 a year for maintenance and membership fees. We explained over and over that we could not afford this. They would not let us go. We were grilled for 3 hours with our 2 grandchildren with us. We had to explain over and over that it was more than we could afford on our Social Security income, but they persisted that this was for our family, and our grandchildren. The sales lady even said "We have invested in you." We were put in a room with the Inventory Specialist. She persisted as if we were not telling her the truth that we could not afford this.

We did not ask to come to this property. We were responding to our one free night that we earned at the Clarion Hotel. We later talked to several other people who were in our original group that said they were not pressured nearly as much as we were. They said they had responded to a Bass Shop promotion and got a 3 night cruise for their reward. The 3 free nights were enough of a reward, but we REALLY felt drained when we left.

I live in Florida! I can't even book anything in Orlando for 2 days. I have literally clicked day by day. 3 months are blocked out where I can't book anywhere other than Arizona and Nevada IN THE SUMMER. They NEVER said that. They said holidays (which makes sense). I have 7 options in October. That's fantastic. Thanks. Bottom line: Customer service: They all seemed not to care. Obviously not their problem. Value: HA. Amenities: I wouldn't know.

Here are the red flags: 1. They tell you that the high interest rate can be refinanced via your bank. WRONG! Call your bank at the presentation and get the answer we should have gotten. 2. The vacation share package is a tax write off and a potential investment. Not in all states! 3. You can earn points to pay the maintenance fees. We'll never know! 4. We were there too long and the process is exhausting. 5. We were constantly asked if we felt mislead about any information. Well, you won't know until you get home and dig deeper into the mess.

Buyers BEWARE! If you want to over pay for vacations and at a high interest rate for the share package go right ahead and knock yourselves out. To each his own! I was told by a timeshare advocate that NO timeshares are good nor are they investments. You can definitely pay to vacation at a cheaper rate if you catch sales and plan properly. Good news! It's only be a little over a month since my parents got into this mess and it may take 6 months for them to get out. With only one $415 payment made, it will be well worth the leg work to get out of it.

I had paid the$199 with the promise of a $150 gift card, and again I figured with all the negatives I'm going to get ripped off one way or another. Here what happened. We showed up to the welcome center at 4:45 pm took about 15 minutes to register, and the gal says, "I have wave your presentation requirement just show up at 11:15 tomorrow and present this paperwork and you will receive your card". My thought this to good to be true since we were in no way going to buy. Well then the stories about the hotels being dives. No further from the truth. We got a room at a Baymont right in the middle of the action. I step up to the counter with my voucher for the room and the very nice young lady said, "we have upgraded you to a suite with a king bed, fireplace and hot tub, you are only responsible for the taxes." Which was $40 for the 3 nights and the room was great.

So the next morning we show up at the presentation center 10 minutes early as instructed and handed them the paperwork. We were told to take a seat, in about 4-5 minutes they called us to the desk, handed us our card, told us it was activated and have a good day. WOW what a great experience 4 days/3 nights for a total of $89 exactly what I was hoping. We were blessed far beyond what I could have ask for or imagined, by the grace of God.

Well, the "prizes" I won were not prizes. After we left the meeting and I read everything we were given I realized it was not worth it. The $400 back was "dining dough" that you have to pay in order to even use. You have to go online and do so prior to dining in a restaurant. So, if I want to save 50% on a meal you have to pay $X amount in order to do so. That is ridiculous. Also, the two nights, three days hotel stay is way too complicated. You have to register within sixty days, pick three separate dates and preferences and wait for them to mail you a certificate of the nights. In addition you have to pay $X amount of money (just enough so you are basically covering the cost, but they aren't making much of a profit on you) to start this process and for tax etc. The cruise is very similar. It's a free cruise, but it's necessary to pay $239 a person.

That's not free and that's not a prize. Nor is the $298 my husband spent for us to stay at a Bluegreen resort that we never got to stay at. Maybe if people were allowed to stay at a nice Bluegreen resort and actually given what they said they would be given they would purchase a time share through them. I feel like it was just a way for us to pay their baseline. They may not earn much of a profit off of our "prizes" we were given, but we paid them. Them paying "$400 a lead" or for us to go there is completely false.

Why would I, knowingly, exchange a free cruise for a $50 MasterCard. The lead salesperson stated that they could not exchange the card for the cruise because I knew what I was signing up for. I only purchased the vacation for the cruise! This company and their salespeople are scammers! They say what they think they need to say in order to get a sale. Do not fall for it like I did!

Shortly thereafter, we initiated a number of phone calls with Bluegreen to try to secure a place in mid-May of 2017, a time when we traditionally take a vacation. For the most part, they had limited properties available for the sample package and most had been filled. Finally, in February of this year, based upon the recommendation of Bluegreen vacation, we chose Casa Del Mar in Ormond Beach. The representative indicated to us that this was the only property in the Florida beach area available to us. On May 15, 2017 we arrived at Casa Del Mar in Orlando, FL looking forward to a week at a "lovely, very nice" resort (per reservationist).

We flew into Orlando, rented a car and drove to Casa Del Mar (about 1 1/2 hrs). We checked in early and were told someone was being sent to clean our room. (IF WE HAD BEEN TOLD our room would not be ready for 4 1/2 hours, we would have been prepared for a long wait and had options for the afternoon.) We enjoyed lunch at Riptide and then returned to Casa Del Mar where we sat by a small (backyard size) pool. We had to look for shade, because there were only a few options and they were taken. It is Florida where umbrellas by the pool should be an option!

The beach was bare and again Bluegreen provides no amenities - Like beach chairs. The bathroom on the first floor was definitely not tended to and a staff member suggested (without my mentioning anything) that I go to a different one to change to my swim suit. 4 1/2 hours later while we sat looking at half torn down yellow danger tape surrounding the broken hot tub, we were notified our room was ready. By then the decision to leave had been made - no way are we spending precious vacation time here!!

We called Bluegreen and after about 30 minutes, were told our only option was to return to Orlando and stay at The Fountains for 4 NIGHTS. We were then to return to Casa Del Mar. A staff member suggested we look at the newly renovated room we would stay in when we returned. We complied and when we stepped in, the smell of germicidal cleaning products was horrific! No way!!! We returned to Orlando in massive traffic (2+ hrs). The facility here is fine but, of course, there is no beach so we have had to forgo our planned beach vacation. We don't have children with us so Orlando would never have been our choice for this vacation. We just wanted some R & R.

We did our obligatory meeting today and shared our experience with Mirko ** and Janice **. At their request, we took time to write our experience. Janice offered us lots of things if we would purchase a Bluegreen Vacation Package. Really, why would we? If Bluegreen has luxury resorts, we wouldn't know from our current experience.

The additional days at Casa Del Mar were appropriately canceled. Our relaxing getaway interrupted by wait time at Casa Del Mar, hours of driving, mandatory meeting time and time to write this. Then there is the expense incurred for this vacation: Airfares, car rental/gas and need to find a room for the next 3 nights as The Fountains seems not to be able to accommodate us. This will be a memorable vacation and not a positive one!

The positives: Orlando has nice restaurants (however, so does St. Louis), people have been nice so it bides well for employee training. Lucy, concierge at Casa Del Mar, gets high marks for being upbeat, fun and full of ideas of things to do in Daytona. However, we were not given the opportunity to use the Sampler Package as told to us in our original encounter. We were shown lovely replica of facilities and pictures of beautiful resorts. Although we believe we are entitled to a refund of $798 and the cost of 3 nights lodging in Orlando, we are willing to accept restitution of our Sampler package points (and an extended time in which to use them) in a desirable Bluegreen location.

Blue Green also sells a much higher number of timeshare points than rooms that are available, essentially forcing customers to use points on other options that are more expensive than the cost of the points. They encourage people to use hotel points or open time share points exchanges. Please don't be a sucker like we were, avoid Blue Green.

After seeing the hotel they put us in, we figured there was another reason to bring us to the convention center. Fortunately for us, we arrived the next day and spent five minutes to receive our gift cards. That was it. Done. We were responsible for the taxes of the hotel. I'm glad the one we ended up staying at was "cheaper" so it only cost $40 in taxes. Would I do it again if they didn't require any purchase? No! Why? There are cheaper options out there for what we paid in total. Now, we're trying to figure how to spend the gift cards because we don't go to the store often. Since then, we completed a different company offer of a timeshare program.

They're all there to sell, sell, sell. But they are scam, after scam, after scam. Plus, they make it very hard for you to leave without taking something from you. My advice... Spend more time researching low-cost vacations and less time researching on how timeshare presentations worked for other people. It'll save you more than a headache in the long-run.

After the rest of her trip around Florida, she returned home over a week later and went through the paperwork and saw that she had to cancel within 10 days. It was already slightly over that time, but she overnighted the paperwork immediately to cancel the contract. Bluegreen is not honoring the cancellation and is now harassing her with statements that she owes them over $5,000. This is a disgrace that a company could so clearly take advantage of an older women. I will repost when we get this resolved one way or another and continue to look for other avenues to voice my dissatisfaction with this company.

There are extreme limitations for summer use (apparently 3 resorts) - I have only used 3 nights of the package and have the bulk of the points left (7995) which they will only allow me to extend to the Wednesday before Thanksgiving (again only time I have off is for the break and Christmas time). Be aware of those buying these packages that they sell with so many options and opportunities are extremely limited and in our case unusable. Very disappointed with this company as what was sold did not represent what is actually available.

A little over an hour later I get a call from New York using the same speech that the previous caller used. When we got to the part being recorded he said not a problem. Then he went on to stated that Bluegreen Resorts promotion speech and opportunity to go on a cruise. I had a year not make a reservation for the resorts in a couple of Locations and two years for a cruise. Then after answering several of his questions. Then came the hook I was looking for, The cost He wanted 298 for my wife and I to hold the reservation. I told I wasn't going make any decisions right now.

He put me on Hold and in comes their plan B. The supervisor I listen to what he had to say then realizing I was dealing with a time share company. I turned them down. They are friendly and nice but too much pressure to make decision right now. I have learned it's better to walk away from a great deal than be stuck with a bad one. So beware of high pressure sales tactics. I am sure lost my chances for that free cruise. That's life.

We walked out of there 4 and 1/2 hours later exhausted paying 136 dollars every month for ONE weekend a year! Since then my husband retired and I've tried asking for help, I wanted to just return it, I've even opened a complaint with the BBB and I've received no replies from them except, they keep on telling me we owe the yearly maintenance fee!!! Yes not only do you pay a monthly fee for a weekend a year but you also pay over 600 for maintenance fee. At this point I'm looking to either get a lawyer or just them foreclosed on me!!

Besides after analyzing our financial status, I knew this was not a smart move on our part. I can travel for a whole lot less than what they have to offer considering I used to be a Travel Agent. So on 3/26/17, I typed up my letter to cancel within the rescission period as per our contract, we had 10 days from 3/18/17. I packaged the book, brochures and CD (that was provided at time of sale) along with our cancellation letter. I dropped it off at FedEx on 3/26/17, was picked up on 3/27/17 and delivered on 3/29/17. I checked my bank account today, 4/14/17 and they refunded me my down payment. I told my husband we will never do this again! I rated my experience 4 stars based on the fact that if you cancel within the rescission period, you will receive a full refund, no questions asked.

RCI you have to pay all this money additional to your monthly fee as well as using your points. The places take a lot of points. It is so much cheaper to take that monthly payment each month and put on a vacation acct and then use it instead of buying a timeshare. Also, if you live in the state of MD you do not have to sit with them after the preview. You can still get your free stuff and leave. It isn't free. We were offered a cruise which was crappy and you have to fly to get to the port and then pay port fees. DON'T BUY A TIMESHARE. I wish I would of fully listened to my gut and not my husband.

Weeks leading up to the trip we were called to ask about being in a group. We were also told if it were to be found out that we were in a group we would be charged a fee of $200 each. As I hope you can understand this caused great concern and stress. For $400, what we paid between the 4 us, we could have easily stayed somewhere else for a few nights and to have to pay an additional fee for something we were not warned about. So, we maintained that we were not in a group because we did not get sold this trip as a group. We live in our own home, pay our own bills, make our own money and pay taxes just like every other individual in the great USA. We are 29 and 32 years old, not children, teenagers or even young college students attending a presentation with their parents. Can someone please acknowledge there is a difference?

Our trip was booked for 3/16/17-3/19/17. We opted to drive to Vegas separately, checked in separately and attended the presentation separated from each other. When we checked in there were no issues. We sat through the entire presentation and once it was over we weren't with the sales rep more than a few minutes when a manager came up and told us that our "family" would be "joining us for the presentation", drag up two extra chairs and then promptly left, leaving our sales rep and us taken completely off guard. This lead to a very confusing and frustrating interaction with the sales representative. At no time prior to the manager dragging two additional chairs to our table were we ever asked again about the group issue.

Eventually someone else came up to us and told us they wouldn't charge us the fee (oh, gee thanks) but they were taking away our gifts. When we asked on what basis she said the system flagged us as a group based on a number of factors. So, as a thank you for not only booking this trip but also referring another potential timeshare owner, the gifts that were promised to my husband and me were taken away and only given to my in-laws (my referral to Bluegreen). Additionally, we were made to feel like criminals because we wanted to be seen as individuals, which is what we are, instead of a group. If we have the financial stability to purchase a timeshare on our own we should have been given the right to be treated as individuals. The manager also claimed to have no authority to allow us to keep our gifts, stating it was "company policy."

So let me get this straight, in the 21st Century how could a company that is supposedly so wonderful and so amazing and so well loved by its owners maintain a policy that is so asinine and applied so broadly with no room for evaluation on a case by case basis? And if Bluegreen does give freedom to their managers (who knows - maybe he did and felt the need to exercise a power trip) why they would employ someone with so little regard to large scale repercussions is alarming.

What that experience told me is #1. Bluegreen DOES NOT love you know matter what and #2. It was worth ruining two sales representative's opportunities to sell us a timeshare (the reps didn’t even get a chance to talk to us before being bombarded by a manager), it was worth taking away $350 in gifts and it was worth making the entire Bluegreen Vacations name a sour taste in our mouths which will no doubt be shared via multiple avenues, all to maintain a policy that is so ridiculous and stringent that there's no room to make exceptions on a case by case basis.

Tell me, is this how Bluegreen truly operates? I don't appreciate the stress this caused me being 6 months pregnant. I don't appreciate being taken to the lobby while I am visibly upset to be seen by other guests being told we wouldn't get the gifts we were promised and I don't appreciate a company that employs managers that either won't exercise their power to review situations and make exceptions or won't give their managers the power to make exceptions on a case by case basis. I will never book another timeshare presentation in my life due to this experience.

Well anyway, a Bluegreen rep reviewed our owners contract and said that he noticed that we were paying a lot of money for our points and that he could redo our contract and make us SILVER VIP owners and reduce our maintenance fees to less than what we were paying. The rep stated that he would even assist us in refinancing after the purchase to reducing our payments down to an even lesser amount. After saying to us that no money was necessary at the time to complete the transaction, he later came back saying that we had to put money down, then he later said that we had to secure the point rate at the time which was 25 Sept 2016.

I should have not signed anything, but because I had never had a Bluegreen rep misrepresent the company l went ahead and signed, then the rep and HIS MANAGER, came back and said that they couldn't find my BLUEGREEN REWARDS account and that to complete the transaction that I would have to reapply for another REWARDS card, which I later found was a lie. Well we didn't complete the contract that day due to our flight back to Michigan, so the agreement was that the REP would send us the contract, would go over the contract with him via FACETIME and then return the contract back to Bluegreen with the expectation of getting a copy of the contract immediately following their receipt of the contract from us. We didn't receive a copy of the contract until Jan 2017 and that was after many complaints were made to Customer Care and back to the Carolina Grande.

Customer Care wasn't called until the rep told me that I better stop calling his phone. Nevertheless it is now April 2017 and we are seriously upset, we are not happy or content. I have personally talked to Customer Care reps and everyone of them have said that they see the errors in my contract or they understand and apologize for the misrepresentation by the rep or to even say that our contract is full of errors. Mind you we only upgraded with the intentions of lowering our maintenance fees and to consolidate our two Bluegreen accounts. Which never happen. This rep lied and equity traded only one property which happened to be the property that we only owed less that $2000 but was supposed to had equity trade both properties. The document authorizing the equity trading of both properties was in the initial package we signed in Oct 2016 but when we received the copy of the contract in Jan 2017 then document was not in the package.

Two week, my wife and I spoke with the new Sales Manager at the Carolina Grande. She was appalled at the treatment that we received. She said that she would request our contract and get back to us with a resolution. I've talked to Customer Care which has been useless but to only told on numerous occasions that we will get back to you and the latest comment was that there was nothing that he could do and that I could not talk to a supervisor or anyone else in the company and if I got screwed it my fault. I'm getting better conversation from Bluegreen Mortgage Collections Department. There are so many holes in my contract that every time one is filled another pops up.

At this point after the threats of damaging my credit and afraid to agree to the contract, I just want to go back to my contract or void this contract because your SALES REP lied and misrepresented your company. I would hate to have to get other entities involved but in accordance to the way that my wife and I have been treated, it will be appropriate. YOU HAVE EFFECTIVELY MISTREATED A LOYAL CUSTOMER BLUEGREEN.

The folks were nice and they had great customer service. That's it. There was nothing sneaky about it. We were able to spend four days in Williamsburg, VA from March 24, 2017 to March 27, 2017. We meet with Daniel at 2:30 on Saturday (the 25th). Daniel was a great guy. If we ever decide to buy into a vacation package, we would seek out Daniel. We just felt the time in our life to spend the money was not the right time.

BlueGreen is very good at playing on the heart strings playing the "it's something that you can give your kids" or "it's a great deal", "where else can you go to reserve 4 and 5 star resorts for the cost". What they don't tell you is that if you factor in the value of money and the ever increasing cost of maintenance you could do much better on your own. I complained to BlueGreen asking them to buy back our timeshare only for them to tell me that my only option was to try to sell it through Pinnacle (which I contacted and was told that they can't sell our points with privileges because we have too many) or I could donate them to charity.

I don't know about you but I can't afford to give away almost $100,000. That's a lot of money. I also countered to BlueGreen asking them to buy back our timeshare for 75 cents on the dollar but that was a no go also. I also contacted Bass Pro Shop asking for their assistance but to no avail, they just tell you to take it up with Bluegreen. If Bass Pro Shop were really interested in customer satisfaction they should review their partnership with Bluegreen.

"OOOH! But if you purchase today, you can finance that at 16.99%." WOW!! When I called the salesperson out on it he told me I could refinance it through my bank and whispered, "This is Mob Financing" Are you freaking kidding me!? Once the sales guy realized I wasn't going for any of their BS, he leaned into me and said, "Please just let me get through this and we will be done." It's a shame that this is even legal. And what's even worse is that the people that work there could care a less about you as long as you put money in their pockets.

Also we have used our points for hotel stays in Chicago, Minneapolis, Omaha, and Dallas. If you are a person that doesn't like to spend a lot of time planning your vacations do not buy a timeshare. You have to spend some time figuring out where you want to go, what season, how many points, and you have to be somewhat flexible. If I can't go to Miami can I go to Fort Lauderdale? How about Delray Beach? And Hot Weeks can also be awesome. Most of the time there isn't much that I am interested in. But, sometimes there is. We are talking any place on the list, all over the world, always only 3,000 points. I repeat, only 3,000 points. You just have to be able to travel on short notice. Why else would it be only 3,000 points? Duh? They are trying to sell off their excess inventory at the last minute and 3,000 points is totally awesome.

You can also book destinations all over the world through partnership with RCI. Yes, there are fees to transfer your points to RCI, but you are paying for that flexibility. I believe that BG reps have been honest and professional. I decided to sign up and I did not feel pressured to do so. I have been to other timeshare presentations that I thought I might not make it out alive unless I committed to something. Not so with BG. I have bought additional points, upgraded, twice since my initial purchase, voluntarily. I could have said no, and have on several occasions. More points equals more flexibility. Yes, there are maintenance fees but the money is used to keep the places NICE. If you stay at a BG owned facility it will be nice. Some of the associate resorts, not so much, but most are OK. Read the information about each resort. Understand it so you have realistic expectations.

We have stayed at associate resorts that were not very fancy, certainly not like a BG owned and managed facilities which are always very nice, but they were clean, decent, and had other perks that are offsetting in my mind. Like right on a secluded stretch of Florida Gulf Coast beach. Walk out the door onto the beach. Fish all day in the surf. What's not to like? Nothing fancy about the room but certainly adequate. A great vacation. BG is also always purchasing timeshares in new locations, expanding our opportunity. Since we joined I don't know how many new places have been added but I know at least the following; New Orleans, Savannah, New York City, San Antonio, Dennis Port, to name a few. They are also using that maintenance fee money to renovate certain resorts that need to be updated, keeping everything nice and topnotch for the owners.

And finally, yes the "Owner Updates." These meetings take about an hour if you control the time clock. If you let them, they will keep you longer. It is an opportunity for them to try to sell you more points, an upgrade. It is also an opportunity for you to purchase more points. If you don't want to, then tell them no. I have been to owner updates probably eight times. I upgraded at two, said no at six. As the name implies, owner updates also are an opportunity to find out what is going on with your BG membership. New programs, new properties, new exciting stuff that you are learning about and can ask questions. Timeshares also motivate to some extent your potential to take a vacation or not. You are paying the maintenance fees whether you go anywhere or not. Your points expire and you lose them if you do not go anywhere. So go.

So, in summary, come on people, timeshares are not for everyone. You have to be honest with yourself. If it sounds too good to be true, it is. You really think you are going to stay in five star resorts every time, everywhere for a few points? No. Do you think those five star resorts just kind of take care of themselves and you shouldn't have to pay maintenance fees? No. Do you not want your vacation purveyor to keep adding new destinations, new programs, more flexibility? Yes, you do. Haven't you noticed that "stuff" is expensive and companies like airlines are nickeling and diming you to death and you think well, it's not fair to pay $35 to save my points, or $50 to access expanded inventory, or $35 for cancellation privileges? Come on, be realistic, and be flexible and quit complaining. Book a vacation and enjoy life you fancies!

After our purchase we tried to book a cruise but we couldn't find any cabins available to book. After some phone calls we found out that you can't pay by the cabin, it's by the person and 12000 points only equates to around $500 off? When we went to our orientation they told us if we bought an additional package we would be able to book a cruise every year for our family, so we purchase another $16000 package. When we got home and tried to book a cruise, once again nothing available and not enough points to cover a cruise for our family? We quickly decided we had been scaled again. I started going through our papers looking for a way out. We were able to refund the 2nd purchase because we had only had it a week, but we had had the 1st purchase for about 100 days and they said the cut off time was 90 days, even after they had lied to get me to purchase.

About 6 months after our purchase we received a maintenance bill for around $500? They told us we would get one a year and they didn't waste any time. We continued to try and book any kind of vacation since we were stuck with this thing and we paid for it in full, but have never been able to get anything. A year after our purchase we received a points expiring letter, informing us that our points would expire in 30 days if we didn't pay a $35 rollover fee? We said if we only get points ever 2 years why do they expire every year? No sooner did we pay the rollover fee did we get two maintenance bills? One for $800 and another almost $200??? This is 3 maintenance bills in one year, yes it's 2 different years 2016 and 2017, but still only a year from when we purchased our timeshare? We have still never even been able to book a vacation yet because nothing's available?

I called Bluegreen in disgust but they still refuse to refund my timeshare. I ask what would happen if I don't pay the maintenance fees and they said they would shut off our benefits and could take back our timeshare? How can they repossess something we paid off 100%? I ask if they could just stop giving us points since we can't book anything anyway and then stop sending us maintenance fees? What a deal for them, we have them over $17000 and we never got even one vacation of anything? But they said no. If we don't pay the fees they ruin our credit and repossess our timeshare? What a scam.

So what do I do, keep paying them every year for something I can use? I stop paying and let them repossess and ruin my credit for something we never got to use? What a scam. Then they tell you Pinnacle can sell your timeshare but they charge you $2000 and Bluegreen says no membership benefits of perks transfer to the new owners? Lol. Like they would be able to use the timeshare anyway? We would just be screwing someone just like they screwed us.

Well I contacted them, gave them a $100 renewal fee, and she then very quickly gave me a list of hotels. I guess I wrote them down fast because I just cannot find out how in the world to tell what to do. She informed me I could pay more to stay at the time shares actual location, which to tell you the truth I did not have the money and bookVIP was actually going to keep me at the nicer resorts so I gave up that too. Not get any help to her to stay. I have no clue at all how to get a hotel and now after reading while I waited after reading reviews you stay at really crappy places.

I am really upset that I made this bad decision to go ahead and reactivate this account because they did not help me Reserve, find or even I have no clue I have a list of hotels that I have no clue how to look up. You can't go on their site and actually look up the actual hotels. I just don't know what to do and here I am if I have to pay a bunch of extra money. I don't have them. Only that I was told that I would have to pay $100 fee that would be returned back to me if the room is clean. If anyone knows what to do I don't have a clue what to do.

I really wish I could just get my hundred dollars back so if anybody knows if I can get a $100 reinstatement fee or whatever they call it back please let me know. Also I gave it at 3 because the lady was really nice. I just didn't realize how vague she was being till I you know I kept asking questions. But until I hung up the phone I did not realize how I've been befuddled again period. I really just need a hotel. A decent one.

After about an hr of trying to convince me and me holding pat they told me about a "trial" package that I think was 9000 pts that would give me some time at their resorts where they were sure I would change my mind and then go for the actual "big" purchase. The price appeared to be good, I think it was a little over $700.00 with my thinking being that at worst case I would spend some time at a high quality resort for 4-7nights. Prior to going for this trial I asked about availability and was told that in the main season it might be tough to book a room but off season I should have no problem at most locations. This sold me since I would try the trial in the "off season" since I know there would be a slim to no chance of getting a room at a place like savannah, new orleans, etc.

A few days ago (2/10/17) I had my wife call to make reservations for their hershey (PA) location. She was told they are all booked up and really I need to make the reservation 5 months in advance. I was really upset and called again later that evening. I was told that that's spring break thus the reason why no rooms were available. Totally BS, told the lady there is no way Hershey PA is booked due to spring break. I was also told that I should have booked this months ago. I informed her I got the package end of october, and had to wait 30 days for it to be "activated" plus it expires 1 yr (nov 2017).

I asked for my money back saying that it appears Bluegreen was going to get my $$ anyway they could. I did not go for the "main" package but was stupid enough to get fooled by this "trial" package. After complaining for a few minutes about what a scam bluegreen is she "found" a room in hershey in April for me. I had to book it just so I don't lose out on 100% of my fee. I will try to see if I can book the remaining points some time by the expiration date of nov 2017 but don't hold out hope.

BOTTOM LINE IS PLEASE! PLEASE! Don't believe and DON'T TRUST Bluegreen, their salesmen are good, they seem like nice people, like somebody you would consider a friend. DON'T get fooled, THEY WILL scam you as they did me and I am sure many others. TOO LATE FOR ME, but please consider NOT buying in to Bluegreen, As a reference please review the many websites where BLUEGREEN owners voice their complaints. I should have paid attention to these websites. You have to ask yourself, WHY WOULD bluegreen owners have 100's of complaints on the various websites. BLUEGREEN at their meetings tells you how they are highly rated, how they run a class organization (I do agree on the presentation they are hard to beat). If this is true WHY SO MANY bluegreen "owners" are so unhappy with choosing Bluegreen. PLEASE - STAY AWAY FROM BLUEGREEN.

So he's reading this script - which I think he was frustrated that I kept interrupting with questions - and trying to be all cheerful. I ask if this information could be mailed to me, and he's all, "Sure! I'm getting to that next!" So I listen, and all I have to do is pay a fee of like, $140 per person, and they'd mail me my stuff. STOP. Any time a person who calls me asks for my credit card over the phone, I stop them right there. Red Flag #1. I asked him if I could call him back because I'd like to talk to my spouse about this kind of decision. He stumbled and said "Uhhh... for a good 10 seconds." The computer makes the call for me, so I'm not really sure how you would do that." I said, "There's not a phone number for where you are?" He affirmed that no, there isn't a phone number he's aware of. Red Flag #2. He went on about how because there was a limited time and limited offers he'd have to take my information now. He needs it right right now. Red Flag #3.

I informed him that actually, I'd received a call just a couple of days ago from them, so I was certain that it was not, in fact, quite that limited, and that if my phone number popped up again, I'd be more prepared and might actually take them up on their offer. But today, randomly, during my work day, no I will not be giving out my credit card to strangers. I thanked him for his time and hung up, I'm pretty sure while he was saying something else. I will accept no bologna from these people. I promptly Googled them after I hung up, and wouldn't you know it? Everyone is saying the same thing. Stay away from this company and do not accept anything they tell you. They are scammers.

I called immediately for a refund due to misrepresentation and... the "boiler plate" answers, comebacks and defense mechanisms flowed as expected. The phone call is scripted, "we are sure you were advised..." "We are so sorry but, you are out of your refund period"... and, of course... "However, we can offer you an upgrade". No two ways about it. This is a scam. A well-done scam where the representatives are professional, courteous and attentive but, a scam all the same. Buyer Beware.

I asked that everything be mailed to me to look over and then I would pay if I could at that time. She couldn't do that, so I was transferred to someone else that kept talking over me and kept sweetening the pot - I could even put my payment on file for them to bill later. I didn't bite, and she asked to speak to my husband who is at work... so she hung up on me. No "sorry this isn't going to work" or "thank you for your time". Very rude and a waste of time.

The same girl called back right away and when I answered the phone I didn't say anything immediately because I heard her talking to someone else. She said, "How does this girl have a baby and no money?" speaking about me presumably to one of her scam artist coworkers. When I said "Hello?" her tone switched from ** teenager back to delightful salesperson to inform me we had been disconnected. I hung up without saying anything and will not be calling back.

Cruise scheduled for March with the wife, can't wait! I don't know why everyone is so sensitive. We had a blast, yeah it's a sales pitch to try and sell you a timeshare, this is America and that's called marketing. I'm about to do this for all my vacations haha, 2 hours of my day for a dirt cheap Vegas trip and a Carnival Cruise, really can't be beat.

Not so much. First my husband started coughing up over $350 in fees associated with our free vouchers and gifts because of expiration extension and costs to activate. We now have this $5000 debt hanging over us that we put on the Bluegreen credit card that had 0% interest for 6 mos. AND we just paid our 1st year's maintenance fees and it hasn't even been a year yet. The first 6 months was free. The maintenance and resort fees cost was never clear until signing the papers; and the points earned on the card was going to take care of them. Over the holidays we traveled to Missouri to enjoy our fabulous amenities that we have already invested almost $15000 to enjoy.

The experience was horrible. A very badly maintained basement 1 bedroom was assigned: it stunk, wasn't cleaned properly, pipes screeched when taking a shower, toilet flushed poorly, busted door, AND the communication between the Bluegreen portion and the actual Big Cedar resort was poor. First day my husband went on a two hour trip for milk, was redirected 3 times and we still had to leave the resort to go get the milk! We felt like 3rd class citizens at the place that obviously didn't honor the partnership with Bluegreen in the luxurious way that it advertises. If a class action suit is ever brought against this company, I would totally join.

Called a 3rd time requesting the same dates, spoke with Shelove (?) explained this was the 3rd time. She checked and then informed me none of the 5 individual weeks I requested were available. I then said "I want a refund." Shelove then transfers me to Sadia who has nothing to do with refunds, and she then transfers me to Zack.

In the end Zack tells me there is no availability but that I am put on a waitlist with the Tradewinds, where I have been requesting to stay. I asked who he spoke with at the Tradewinds and the number he called. HE LIED ON WHO HE SPOKE WITH. HE SPOKE WITH THE BLUEGREEN WELCOME CENTER, NOT DIRECTLY WITH TRADEWINDS! Although I have been attempting to make reservations since 2 weeks after purchasing the "deal" BlueGreen will not refund my money because the 30 day out clause has expired. Be Aware folks. Hold on to your money!

When I told him I was not interested, the once-friendly salesman grew a scowl and barked an extremely sarcastic "Merry Christmas" as I walked away. ADVICE TO SALESMAN: Look, bud, it isn't my fault you took a job working for a company that uses these ethically-questionable sales tactics. Get a real job and stop being a scumbag. I don't know what kind of life choices led you to working for this outfit, but you can do better.

Fast forward a couple of weeks, and I checked this website for reviews of their own credibility. A few people have very positive reviews, while many gave not so positive reviews thinking it was a scam and that they received terrible service while backing out or staying at their destination. I'm here to say that I did back out within the 30 day window (today) and received very courteous service while doing so. It took all of 12 whole minutes and three representatives to get my refund of $279.00 back.

I have nothing negative to say about my experience. I wish I could participate, but my work schedule for the next year is very unpredictable and I am unable to follow through with a vacation like this, even if it is only a couple hundred dollars. They even offered to extend the deadline by a year, which was nice, but my mind was already made up. I'm here to say that I had a pleasant experience and to treat those on the other side of the phone with respect, and maybe it won't seem like as much of a fight if you're asking for a refund, because there seems to be a lot of reviews like that that jump to a conclusion and say it's a scam or they get their credit card company involved.

Unfortunately I simply do not make enough money to pay this. If I did, I would get it up to date and sell it. The company has been very unhelpful and unsympathetic, especially their mortgage solutions rep named Theresa. I have contacted my mother's attorney and am currently in the process of figuring out what to do before this ruins my credit forever. What was supposed to be a gift turned out to be a giant curse.

When I am at 1 of their facility (hotel/ motel) of there's you can talk to others there, and they feel the same way! They are very unhappy!! I wish I would of seen a review before we did this! SO MY ADVICE DON'T DO IT! Like the saying goes if it sounds too good to be true it usually is!! This is 1 of those times! I am warning you!! As a owner for 4 years!!! DON'T do it! You will regret it and if not canceled in time you will be stuck!! No matter what your income does!!!

Still 4 to 5 people at a time would badger me for a credit card and bank info (just in case I changed my mind). 3 days in they had taken almost $2,000 from my cards. I wrote a letter called several people up to management level (I have all names & #'s) and they refused to take me off their list and return my money. So now they have destroyed my credit and my good name. It has been a nightmare. Please do not allow these people to take one dime from you. They are not what & who they say they are. Now they are refusing to honor the Packet that I paid up front. What a scam! Even their own people have tried to help me because they agree what they did to me was horrible. I even called all the way up to Shelby ** @ 727-360-1120 ext # **. Of course she won't even return my calls. So now all I can do is lay down and die! Thanks BG. You took what 5 surgeons saved me from & destroyed me in 1 afternoon.

When I informed her it was just too close to Christmas for me to do this, she continued to say..."But, it's a great gift." I again told her "I'm sorry and couldn't take advantage of this right now." Her whole tone completely changed and she rudely told me..."Well that's just great. Have a good night" and hung up on me. WOW! Great customer service "Supervisor". After seeing all the horrible reviews of this company I am glad I didn't take the bait. PLEASE DON'T TAKE THE BAIT!

Long story short, I finally take the trip to Myrtle Beach for my 3/2 night stay, in which I have to attend a presentation by them on Saturday morning. So arrive Thursday (wrong day). I stop at BG to pick up my information for where I will be staying, which ended up being Ocean Creek Resort. Why they call it a resort I have no idea!!! So I assume I'm staying in the towers which seem to look decent. But then I find out I will be a "condo" on the property. Second red flag. So when I finally find the "condo" and open the door I was so disappointed!! It smelled like an old house that had been locked up for 20 years! Then, the whole inside looked like the set of 'Three's Company!!!' Nothing looked up to date!! Third red flag.

Used the bathroom, went to flush and it stopped up on me!! Although there were two toilets, the other one was skeptical as well. Called the office and he moved me to another room, but I had to go get the new key. So I gather my stuff and back to the car. Drive. Got new key. Come to new room. Key doesn't work, but the lights were on in the room??? Drive back to the office. He gives me another key. Drive back up. Go to new room. Now this one is 'Three's Company' 2.0. Went from mid 70's to early 80's. Still disappointed. By this time it's about 9 p.m. so I tell my Daughter we will just stay the night.

So I called BG in the morning and asked them did they have any other places they could move me to. They said being that I was moved to another room, I should be good. And that there were no availabilities. Like I told them bad plumbing is something throughout the whole building, not just in the one room. Sure enough the next room toilets weren't any better. Another red flag.

Being that we drove 3.5 hours to the Beach it made no sense to turn around. So in the morning I get up and make reservations at Wayfarer in Myrtle Beach right at the beach. Because Ocean Creek was 20 minutes from the beach and activities. And it turns out they also do timeshares themselves. The rooms were much better. They were updated and overlooking the Beach. I would pick a timeshare here before Bluegreen!!!

So that was MY TERRIBLE EXPERIENCE WITH BLUEGREEN VACATIONS!! I see they have are reset right down the street that isn't booked. Smh. They want to put you in the terrible ones instead of the nice ones. How are you going to see me on something with that logic?? So basically, nothing was free! Lol. I ended up paying for a vacation anyway!!!

In s.c. you have 5 days to rescind but 30-45 days before our membership was active to use we obviously couldn't cancel. When I tried use my 'benefit' I found that not only it wasn't 50% off but no discount at all. After several calls and various explanations I'm told it's only 10% off not 50% so I called the hotel directly to get room rates giving them no membership of any kind and wouldn't you know it, the same exact rate as "my discount".

After another call to them I had this robot Lamar keep repeating "it's a 10% discount sir" as I'm talking to him explaining there was none. So then I was told that I need to call Choice Hotel and tell them I'm an owner to get discount which I did the first time so I talked to Choice Hotel's member service to where they told me... get this... there is no discount on hotels with them for owning Bluegreen. Needless to say I've been lied to and scammed and I am getting an attorney and maybe more of you on this site complaining will do the same. I'm also contacting the attorney general in s.c. to report deceitful sales practices this company perpetuates.

I cannot believe any place of repute would demand a confirmation commitment and then want me to CALL THEM BACK 14 days before my arrival date to find out where I would be staying. The only piece of solid information I got from Michael was that for my 3/2 stay, it would definitely NOT be at any of their properties or hotels that they have photos of on the website. Rather, my wife and I would be staying at a "contracted partner lodging location within a 20 minute drive of the presentation center". RED LIGHT!

I then started investigating. I am FAR from the only person with a bad experience with these jackals. Bad properties, bad amenities, and bad service are just the tip of the iceberg of printed complaints. When I asked for my money back, I was told I was "outside the time constraints" to ask for a refund. If they refuse to refund my money, the least I am going to do is post my experience on every review site I can find to help others from being ripped off. Shame on you, Bluegreen. I hope you sleep well knowing that you screw people whenever you can. DO NOT go here for your vacation time planning. You will have a better time and get more value from a reputable hotel chain.

To make a long story short, I ended up paying $276, of which $200 will be given back after the presentation in the form of a gift card that can be used at over 16,000 restaurants. They also gave me an extra 3day/2night vacation stay that had to be used within a year after the presentation date. My cruise was also upgraded to a 6day/5night cruise. Truthfully, I was excited because I received 3 vacations for $76. Later that day, I checked my email for my confirmation receipt. The information regarding the cruise and extra vacation was a little skeptical to me so I decided to research the company which brought me to this site.

After reading a lot of the reviews, I was extremely disgusted and saddening by the professionalism (or lack of) of this company. From the reviews and the bad feeling I received after reading my confirmation email, I knew this was a company I did not want to give one penny to or take chances with. I did what my husband would do and that was called my bank (Capital One Bank) and ask to have the transaction reversed. The representative Tina with Capital One was so pleasant. She called Bluegreen and conferenced the call and told them that I was on the line and requesting a full refund.

Bluegreen said she cannot stay on the line, but I told him she is given permission and told her not hang up and she didn't. She stayed on the phone with me the entire time and lead the conversation. They transferred us four times before the transaction was actually refund. I was told that I was within the 30 day period and was able to receive a refund but I know based on the reviews and what was told to me by them, they do not give refunds. I know if my bank was not involved (on their own recorded line) I most likely would not have received a refund.

MY ADVICE: Any disputes with Bluegreen or any other unprofessional company who do not care about people only their money, do not handle it on your own. Call your bank, an attorney, or someone in authority that can speak on your behalf. That way, they know you mean business and aware of their scams. Do not dance with the devil. Act immediately. Even if you are in too deep, you have to cut your ties eventually so get help as soon as possible. Also, this is an technology age so use it to your advantage. Research all companies and individual before doing business with them. I hope this review helps someone as others did for me. God Bless.

So basically I am suppose to spend my first day of vacation going grocery shopping to be able to have coffee in the morning and any snack after returning to the room. Don't waste your money on this investment. This was not a vacation. To not even have an airport service is very sad. To tell your guests "owners" to call an Uber is truly sad. The property is surrounded by 2 blocks of vacant land which is littered with the homeless street people. A great place for your "OWNERS" to stay. All Bluegreen wants is your money. They don't care about you. Why is the Bluegreen representative showing my sister and I a 4 bedroom master suite when there are only 2 of us? (We told sales this.)

If they were truly concerned about their owners, and not just a high pressure sales group, they would let me buy after thinking about the program. They are a Today Only sales group. Even a car dealer will take your money if you called them tomorrow. Not Bluegreen. I was told this is a one time only offer. I will not be eligible after today. As far as I'm concerned, Bluegreen "Resorts" is nothing but a bunch of crap. If you invest with this company you are a fool. Why own something that you cannot be proud of and use when you want. Remember bring your own coffee because they aren't going to provide or even offer you a cup upon your stay or even when trying to sell you this place.

I am not happy because if you look at all the resort's amenities it's typical pool, hot tub, etc. They find a way out of making the amenities available to Bluegreen members. Although the salesperson said the presentation was recorded, we have yet to see. I'm upset we were sold the timeshare under false promises. I'm looking into contacting an attorney. Maybe us owners should start a class action lawsuit. Feel free to email me **. One very expensive lesson!

There was always some excuse of the day/week, the number of people, no availability, or some other ridiculous reason why I would have to wait a year before I could use my timeshare on the week I requested upfront, nonetheless, unless I wanted to go in December or January and that was still not written in stone. I am so relieved to be out of this mess but you can best believe I have nothing good to say about BLUEGREEN. I would never give anyone your business. This ended up costing my husband and I a lot of money upfront to get in and then lawyer fees to get out.

I don't know what kind of business you are running but I would love to stand outside and tell anyone coming in to run for their lives. You have really put a bad taste in my mouth and I hope I never hear the word BLUEGREEN again as long as I live. One unhappy, furious, cheated, lied to customer. I'm sure there are so many more that feel the same way. Thanks for the debt you caused my family by LYING to innocent customers who believed you were trying to help us with a way to travel.

So, I finally book my trip and I call to confirm my dates. The representative starts going over the qualifications for the trip after they have taken my money. She asks me if I'm married. I told her that I am separated, the same thing I told the lady in Walmart that sold me the package. She asks, "will your husband be traveling." I told her no. Then she asked "will your divorce be final by October 21st, which is only 16 days away." I told her no.

So, then she tells me that I no longer qualify for the trip and asks if I have any married friends that would like to go in my place. I tell her no, I only want a refund. Granted they gave me a $50.00 Visa gift card just for signing up, so I was only asking for the $99.00 back. She then puts a manager on the phone who basically is saying the same thing. So, now I am out of $99.00 and I have to tell my children that we are not going to the beach. I am extremely angry and I do not recommend anyone to book a vacation through Bluegreen. They are FRAUDS!!!

I was told I would get $200 debit card after the meeting. I did not get a $200 debit card but a $200 dining card that you had to go online and sign up for, and then it was only good at a few locally owned restaurants that I never heard of, and I lived in this town all my life. Most were Mexican or Oriental. When you went online to sign up you had to "join" this site and then the gift certificate (not card) had to be downloaded for the specific restaurant you were going to, and if you got a $10 gift certificate you had to spend $20 in order to use it. And the certificate was only good for several days.

I was supposed to get back $80 from the $276 I gave them at the beginning within 7-14 days. It took 4 months and me calling them back several times before the refund finally went through. Almost everything they told me was not true and when I called them and wanted to send back the gift cards and the extra vacation they gave me, which was part of the original agreement, and cancel everything, and have them refund the balance back to me they said, "No," they could not do that. I have dealt with Diamond Resorts before and had absolutely no problem with them. Everything they said went perfectly. However, I will never deal with Bluegreen again. Be very cautious if you do.

We called the ph# to discuss this and they said there was nothing they could do. My husband just so happens to record all of his calls for work and sure enough, we played it back and confirmed what we had been told by 2 different people on 2 different occasions. How is it that they can just make changes without giving you advance notice or options and they don't even give you the 7 day courtesy period to make changes? I called them back after we replayed the calls and the representative told us, again, there was nothing they could do, there were no more rooms at the St. James Hotel and they offered to give us a $50 visa card...this was not going to cut it. In the meantime, I looked up the hotel and there WERE rooms available for $98 a night...just not at the Bluegreen rate. I asked to speak to a manager and went through the story again. She said she would see what she could do.

She found a room at the resort which was in the French Quarter (better) but she'd need to charge us $150 on top of that to make the change. Already we didn't have the warm-fuzzies about this company so I was not about the invest another $150 in accommodations that were already less than desirable and we hadn't even arrived there yet! In the end, we settled for paying a $50 cancel/change fee to be able to stay at the resort. Needless to say after this fiasco, we were not about to spend the $$ to buy anything else from the company. When we got there, we had to pay $35 plus tax a night for overnight parking, there was no breakfast, and the rooms were not cleaned every day. There was no pool or gym, the walls are paper thin (we could hear every word of our drunken neighbors at 3 am every morning), and we had a lovely view of an alleyway where the local cabs parked while waiting on fares.

By the way...they honked and argued with each other like clockwork at 6 am. There were a few nice things...the front desk staff was very friendly and there were no hassles. I would never agree to go to a presentation for Bluegreen again and am pretty put off from any future presentations from other companies. I certainly would not put any money upfront for another one of these.