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Bluegreen Corp. Reviews
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Little did we know, one trip to Bass Pro Shop would be the start of a never-ending nightmare. Bluegreen Resorts had approached us at a Bass Pro Shop offering us a vacation package that was extremely affordable, so we purchased it. It was not until AFTER; they had told us this trip comes with a mandatory sales presentation. This was the first slimy thing they did. The presentation is where it went all wrong. They had told us it would be an hour, when we tried to leave after the hour, they would not let us and ended up keeping us there for FOUR HOURS until we had purchased something.
We finally decided to purchase just so we could leave. But in the end, we tried to convince ourselves that we made a good purchase. SPOILER!!!! We did not. They lied to us about the timeshare we purchased and almost everything about it. They never disclosed many things that should be legally disclosed to the buyer in this process. Overall, Bluegreen has shown us their fraudulent ways and at the end of the day, I will warn anyone and everyone of their lies. DO NOT BUY THESE VACATION PACKAGES AT BASS PRO SHOPS!
My husband was talked into buying into their vacation to be sold timeshare. At the time, there was nothing mentioned about Timeshare. He asked what the catch was and was told over and over again that there was no catch for this. Once I got the paperwork home is when I saw the information about the timeshare. I then went online to book our vacation and was told that we had to have a major credit card AND and credit score of 600 or above to be able to attend our trip. I was then told that I could have someone else put their name on the time share and come along with myself and my husband on our vacation that had the credit card and the credit score. I said I did not want to do that since we would be going for my birthday and to just refund the money. I did tell him that the gift card that was given to my husband at the time of purchase was used and he said that was no issue it was complementary and that I would be getting back the full refund.
After he puts me on hold, he comes back and says that a less amount would be refunded since my husband used the card. I informed him that is not what he just told me and that I was not getting accurate or complete information all the way around. I am STILL getting told that I am not getting my full refund back after I was already told that I would be. I am still fighting with this company and will NEVER use them or even encourage ANYONE to use them. Full of misinformation and not owing up to mistakes that was made on their end and their customer service reps.
Do NOT agree to listen to the phone promotional sale. You don’t get to stay in the resort that they are trying to get you to buy a timeshare. We paid $199 for a 4 night stay at a Choice Hotel. We received a mail notification of our stay which had been changed to a 3 night stay. We were told that we wouldn’t be required to pay any other hotel charges. When we arrived at the hotel we had to pay $70 in taxes and $45/night for parking security. We were told we had a year to use the free stay. We were told we would receive a $25 American Express Gift Card just for listening to the phone promotional sale. Our mail notification stated we had to book our stay within 30 days in order to receive the $25 gift card. We were told the sales presentation would be no more than 2 hours.
On March 12, 2023, we attended the sales presentation. After 2 hours we told them we weren’t interested and ended up leaving after 3 hours. The sales manager agreed that Bluegreen Vacations should have covered the hotel taxes and parking. He had us fill out a form for corporate to review and someone would contact us within 2-3 days. It’s been 5 days and no call from anyone. I am going to continue to complain about this company via online/online/phone until I am reimbursed.
Bluegreen is a greedy company that will show no mercy while draining your pockets. I was scammed into purchasing 2 timeshares with them because of their lies and pressure. They told me I was rolling the new purchase into the old one, but they didn’t and now I have 2 loans and 2 contracted timeshares. The only reason I attended the first sales presentation with Bluegreen was because they offered me a discounted stay as long as I just attend a SHORT presentation. I was kept there for over 3 hours. They insisted I buy something that day. They pushed and pushed, and I budged because I could not handle their pressure anymore.
ALL THE PRAISE regarding the ownership of their timeshare, was false. During the presentation, I had felt confident in what I was buying because I had misguided trust in the salespeople, but I was wrong. The Bluegreen sales team cannot be trusted. They will lie and scam you into never ending debt and deliver very few of the benefits (if any) that they promise.
Zero hospitality can be found at Bluegreen Vacations. If you think for one second that you are safe, just because you are in the Smokies Mountains away from the hustle and bustle, surrounded by good folks. Heads up, you are a sitting duck. WE KNOW! They have conned us out of over $100,000 and counting. We went on what we thought would just be a weekend getaway and were bullied into 5-plus hours of browbeating, high-pressure sales tactics. Our IDs were confiscated and then we were belittled.
In our case, Bluegreen's employees refused to accept our rejection and use harassing tactics like teasing us about being cheap and being silly for letting money stop us from taking our dream vacations. During the first presentation, we were very explicitly told that Bluegreen has a partnership with Disney. Through that partnership, we'd be able to not only stay at Bluegreen properties but also at the Disney resort in Orlando. Of course, this was one of many lies.
One of the main pitches thrown at you by Bluegreen employees is that these are not timeshares. "Don't think of these as timeshares and get that thought out of your head!" These are, instead, properties for us to invest in. This is real estate, not timeshares, in other words. We could rent out our timeshare freely as we'd like and even use that money to pay our loan balance, maintenance fees, etc. As property owners, we'd see our investment pay itself almost immediately. All this is even facilitated through Bluegreen, but none of that ended up being true.
Bluegreen employees will try to loop you into their own internal lies and go so far as to suggest that we misrepresent facts about our income to get a better interest rate and lower monthly payments. During all our applications, financial information was changed without us consenting to it or agreeing to it. It was simply done by the closing agent, and it would not be until reviewing the contract that you catch onto this. Listen, if there was something redeeming to say, we would, at this point, we just wish we had never heard of them at all.
The yearly maintenance fees are outrageous and should have nothing to do with booking a vacation. Only certain resorts are listed as available because they want you to constantly spend more money in the hopes of seeing a larger list of available resorts.
Do not fall prey to Blue Green Vacations! Unfortunately I did. They use various sales tactics to persuade you to purchase a “promotional vacation” to visit their properties. You pay the fee and they give you a year to use it. Keep in mind you only have 30 days to cancel! If you don’t cancel in 30 days, they will not give you your money back. Don’t be a victim to this company. Not matter what sales tactics they use, don’t do it.
I signed for it, and took my time the next day to call the reservations number. There was 0 availability for the whole year in one, and the other one was unavailable for renovations. Also! Very unprofessional and immature agents over the phone. I only thought the worst about getting to the destination and have more inconveniences. I'm still under the 10 days cancellation. Hanging up the phone with the agent and grabbing my pen to write ✍️ the cancellation of contract. Unnecessary Stress.
Instead of having decency to allow people to enjoy their vacation in peace, Bluegreen harasses and badgers until you buy! Bluegreen allows their employees to lie and deceive unsuspecting people to buy into their inadequate program. We have used the timeshare only once as we are unable to find availability with Bluegreen Resorts and/or exchange points for Choice Hotels even though this was presented as a guaranteed benefit. Our lives, like many others, have been upended by the pandemic. We are facing bankruptcy, will not be vacationing, and still are making absurd monthly payments for something we cannot use. We can only hope and pray that Bluegreen demonstrates a sense of morality and terminates this contract!
I am 83, I invested in a timeshare clear back in 1997, but back then, Bluegreen was different, and I used to love my timeshare. I acknowledge that I’m not an age where I can travel anymore. Regardless of your circumstances, if you already own a timeshare, especially at Bluegreen Vacations, you need to understand that you are a target for greedy salespeople. Unfortunately, now, they clearly are operating like big businesses that take advantage of all, but especially the elderly. Although I am old, I understand that I was duped into believing that an upgrade could lead to revenue generation through rental to friends and family.
They did not tell me the long-term cost of the upgrade. Rather than going through the required financial and lending documents as required by law, they probably figured they could get away with not disclosing it and unfortunately, they did. Instead, they got me to opt out of a paper contract, further confusing me by handing me a CD-ROM, to review the contract. Giving someone my age and income, a 15.99% interest rate, and an increase in maintenance fees of over $1,000 is usury, especially when those fees were just a bit more than $100 before the upgrade. I was clearly taken advantage of. The salespeople were acting predatory, and this is heartbreaking. I’m under a lot of stress because of this and it’s not fair, not at my age. I hope that when you read this review, you will heed my warnings.
Unwittingly, we stumbled upon the fiasco that is Bluegreen Resorts by being distracted by a Marketing Agent who was strategically placed at the Bass Pro Shops at Branson Landing. As we were on the tail end of our vacation at the time, the thought of getting to come back to the area at a deeply discounted room rate was intriguing. In hindsight, as much as we are fans of Bass Pro Shops, it is unsettling that they would allow what is clearly a TIMESHARE SALES SCHEME to be connected to their good name. In truth, Bluegreen is leveraging the reputation of Bass Pro Shops, in order to elevate itself in an unethical way, in our opinion. These Bluegreen employees station themselves in the store to sell mini-vacations and 2/3-night stays for practically nothing with the hitch that you simply have to “attend a presentation.”
Although we arrived for the presentation at the instructed time, we were made to wait far too long for a salesperson. He immediately dove into a “survey” about what our wants and needs were regarding travel and vacation for our family. We now understand this was nothing more than the fuel they needed to manipulate us into thinking they cared. In fact, it was how they “customized” the presentation to lure us into a false sense of security. This, combined with flat-out falsehoods related to availability, flexibility, costs, and fees - topped off with the implications that this is a “real estate investment,” equated to our being locked into an expensive contract.
We are not stupid people. In fact, I bet most people who own a timeshare aren’t. However, we were simply taken advantage of and manipulated while trapped in a situation for over 4 hours with a cast of characters who introduced themselves as former therapists and reverends. We were rushed through the signing of the contract and misdirected and distracted whenever we had questions, especially ones related to costs, availability, and financing. These are not ethical people. This is not an ethical business.
Don't buy! Hate I purchased this. Nothing but scam artists! Called customer service, set on hold for a hour just to find out I can't use points to book a future trip before the points expire, which makes no sense. Manager was rude. Didn't care. So now I'm just out the points. You've been warned!
Bluegreen Vacations has been completely non-responsive in even acknowledging our issues related to our contract that now includes our children. We are trying several methodologies in trying to address our issues, but they have obviously fallen on deaf ears. Their employees clearly know that they are taking liberties in describing this as real estate, while omitting the disclosures regarding outrageous interest rates and maintenance fees. They will distract you by talking about rental opportunities while your legal right to cancel the contract is not disclosed. The closing process is the opposite of the sales presentation, whereas at the sales presentation they flat out refused to let us go, but during the closing process they can’t get you out of their fast enough. Our questions were met with half-baked answers that seemed plausible at the time, but now we know the truth.
The Bluegreen salesman promised us that we could call him anytime and he would help us figure out how to make the rental opportunity work for us. We have called and emailed him several times over the following couple of months and never got a return phone call or email. And FAIR WARNING they are operating nothing less a pyramid scheme with their “referral program”, too. NO ONE should be recommending this program to anyone. It is a waste of your time, money, and sanity.
Accommodations aren't kept sanitary. Won't deposit back points we lost because they cancelled our vacation due to tropical storm Nicole in 2023. Their lack of customer service is appalling to say the least.
Bluegreen is made up of liars and scam artists. Everything from the financials to the way the program works was completely skewed. In fact, the only true things I heard were 1.). the amount of my payments monthly, 2.) due date for maintenance fees, 3.) the due date for my loan payments. THAT’S IT! Having access to Disney Resorts- LIE. Easy reservations- LIE- I have only had a 10 % success rate booking trips. Luxurious vacations- LIE- I was very disappointed in the shabby accommodations. I can book flights with points- LIE- I have spent hours trying yet have not found a flight that allows this. Inexpensive maintenance fees- LIE- I am paying thousands of dollars per year to maintain property I will never see. What a waste!
Horrible experience, was lied to about what is included in the package. Never was able to actually book anything because it was always booked. It was all a bunch of lies and honestly ended up being a scam.
We were convinced to buy the vacation package but they deceptive practice and give false information. In spite of sales agent saying there would be no more cost to us, they still ended up charging almost three times. They were not honest from the beginning. I do not recommend this to anyone. Better avoid!!
Bluegreen a worthless company with a useless product. When they called and offered a "free vacation" I should have kept declining. Pressured thru a presentation, lies about premium owner and points that you can't roll over or use-they actually expire! Claimed you could rent, sell, will property. I have wasted so much money for useless points. I have come to hate this purchase. It is truly one of my biggest regrets in trusting a timeshare person.
From start to finish we were lied to! Horrible and rude salespeople. Was given inaccurate information to specific questions I asked just to get me to sign up for a tour. Total bait and switch. Didn't receive what we were promised.
I'm a Bluegreen owner time share, every time you go to their resorts on vacation, they annoy you their meetings. They don't understand no for an answer, it gets annoyed and then you go to their meeting, and they want to sell you more time share, and if you say no, they will keep you there up to 5 hours trying to convince you, if feels like if they're harassing you. The last past 2 years my experience in service and quality has been horrible, also the resorts we have stayed in have been poor in upkeeping. Also, when you reserve a place in a certain resort, and then arrive, they send you to another one you didn't reserve. In poor quality condition. Avoid headaches. I do not recommend this company for a timeshare.
Bluegreen at Smokey Mountain Resort invited us to preview their property. We and our 3 children went to the “preview”. We had specifically been told there would NOT be a sales pitch! Yet, when the “preview” ended, we were literally trapped in a high-pressure sales pitch that included aggressive sales tactics. They brought out several managers and started adding on products and additions to get us interested. The preview was supposed to be an hour and we ended up being stuck there for 4 hours until we agreed to purchase.
We were told this was a one-time offer that could not be passed up and our investment was into a private resort only for owners. Unfortunately, most information delivered was based on lies. Worse is the omissions that have landed us in what will end up being a multi-generational financial nightmare. We were told we could resell our ownership, lie. We could rent it, lie. We wish we never encountered Bluegreen and wouldn’t want other families like ours to become victims like us!
The sales team at the Fountains in Orlando were great. Pablo and the team made the experience enjoyable and exciting. Going into the day we were unsure of how Bluegreen vacations worked, but after the presentation and preview we were very familiar with how it worked. We purchased a nice vacation package and look forward to using it for years to come. Thank you!
I am considered a senior citizen and after being defrauded by Bluegreen, I honestly believe I was targeted due to my age. After listening to the presentation, I was instantly intrigued and so happy to hear that this is NOT A TIMESHARE - REALLY? I purchased the timeshare in 2019 to use exclusively at the South Hampton Resort in New Hampshire. The sales representatives GUARANTEED that I would be able to stay at the resort, one full week, every single year, during the holiday season. To date, I have not been able to make a reservation at the resort during winter, spring, summer, or fall. I do not even own enough points for a weekend stay. They blatantly lied to me about what I was buying. Bottom line:
• I was told Blue Green was a vacation club and not a timeshare, so they were very different.
• I was told with 5,000 points I could get a week or close to a week of time off season.
• I was told that booking New Hampshire every year would not be a problem as long as I booked in advance. I thought a year in advance was more than reasonable but, that did not work out.
• I was not aware that the maintenance fees would continue after my death and become an annual debt nightmare for my family. I now realize this is an overpriced luxury.
Meaning of Fraud - A deception practiced in order to induce another to give up possession of property or surrender a right. This was the sales tactic used to sell me a timeshare property based on the oral agreement between me and the sales person that I would be able to exercise my right to consistently roll my unused points year over year so that I could use them at any future time without any restrictions by simply paying a point roll over fee.
I am now 6 years after my purchase date and told I cannot roll over any of my points year after year as they all have expiration dates on them! These expiration dates are conveniently tied to the bi-annual points that I am designated to gain every 2 years. This is the exact definition of EXTORTION - Illegal use of one's official position or powers to obtain property, funds, or patronage. The act or an instance of extorting something, as by psychological pressure. Unless you go over your final sales contract, line by line and have the sales person initial every agreed upon point or have your attorney review their final sales contract which would take several days to distinguish between unfair sales practices/promises versus the actual final written sales contract produced at the time of finalizing the deeded process.
It would take a matter of days to close these deals instead of hours as they pressure you into purchasing points to use at one of their precious resorts. When in fact the number of points needed to redeem a stay at their resort far exceeds the value of points you accumulated. It is my recommendation that a consumer never buy from Blue Green vacations as it has been my experience their maintenance fees will always continue to go up and access to resort amenities is continuously being diminished either by ongoing maintenance issues and or so-called upgrades.
Bluegreen Vacations engaged in dirty sales tricks to earn our business. This was done to manipulate both of us to make a purchase with this awful, no-good product that provides us with very little value. We have been pilfered for thousands of dollars and this is making our blood just boil. Absolutely shameful behavior from Bluegreen employees, and we feel that it is our duty to inform you of these illicit activities and practices by Bluegreen salesmen. While purchasing, Bluegreen employees failed to disclose the following:
That there was an administrative fee that is non-refundable prior to committing to the purchase.
That there was a 7-day window to rescind the contract; we were told all sales were final and we were rushed through signing of the contract.
Misrepresented that our Bluegreen timeshare as a benefit, neglecting to note that they had to pay over $9000 annually in maintenance fees to use our membership.
We were not made aware of the increase in cost of annual maintenance fees. (We specifically asked about this, and we were told that they had never gone up in the time that the salesman had been with the company.) We’ve since learned the rates go up at minimum approximately 5% annually.
This is in addition to not being informed of the massive increased fees for the “privilege” of being at the Gold Level.
While my husband is active-duty military and I am a nurse practitioner, we had hoped that getting through COVID as essential workers that we would be able to enjoy vacations as things settled down. Unfortunately, we have not been able to travel, even after being told we could book 1-month before everyone else as Gold members, we still can’t make a reservation. Because of the deception from your sales team, the fictitious well-groomed resorts, the exorbitant finance charges, and interest rates that were not disclosed, running a credit check behind our backs and the overall negative experience -WE WANT OUT.
Got 2 night stay while shopping at Cabela's. If I didn't use it -would have been charged. THE NERVE. Ended using it to go to the Smokies. SUPER NICE STAFF all the way - from the Welcome Center to the end when I bought into the deal. It is a deal - listen and use your brain - lifetime deal- tons of new hotels and resorts adding each year. With inflation - it is not a scam. The folks at the Sevierville TN location were five stars all the way. Shout out to Ronny - who did an amazing presentation. It was no pressure and just simply - he kept it real. I truly wish I could recall all the names - but everyone we came into were just SINCERELY welcoming and warm. I am 45 and worked in the hospitality industry for many years - and I can tell anyone - from what I heard - this was really a no brainer for me. I hope I am not naive - but I see the value in it. Yes, there are fees and the 17% interest rate - but I will pay that baby off so fast.
My con was having to stay at a Quality Inn - not my preferred choice of hotels...but the room was clean - though very basic. Breakfast was a no for me...but we were in walking distance of a local breakfast place. Hotel was right smack in the middle of everything - so that also was a plus. Would have loved to stay in a nicer dig though. The owner suite after signing up was also basic - I was expecting catered food - not chips and soda...so that was interesting to me. Presentation in the big group setting was about 2 hours - right about what was promised. What was not told - was the time - you would spend AFTER the presentation - to talk to the sales Rep and tour model units. Took me about 7 hours total. This location in TN had a special center for small kids to play games, eat snacks, color - and just hang out. There was adult supervision for that as well. I got what I think is a deal and I like it so far.
My husband and I got snookered into one of these sales pitches with Bluegreen in Charleston, SC. After a 2-hour, fast-talking, bull crap session, they expect you to just hand over $20,000 for a lifetime commitment and, because we refused to do so, our salesperson, Josh, belittled us by saying that we talked too much, wasted his time and he couldn't believe we would sit through the sales pitch without buying a package and gave us the "don't you know this is how we feed our families?" rhetoric. He also used the word "libtard". I've just never experienced anyone so unprofessional and after reading tons and tons of one -star reviews, I would NEVER get tangled up with this company!!
I purchased my Bluegreen Timeshare approx. 4 years ago. I agree with the reviews that they do use high pressure sales (not a fan of this technique); with that being said, I have no regrets with my purchase. My significant other and I had many great vacations with our grandchildren and with my kids. Unlike Airbnb's we know exactly what we are walking into and know that the properties have security and located in desirable areas. In my opinion if you are still working, have children in school and don't have the luxury of being able to travel anytime you want, hold off on buying (peek seasons are hard to book). Also I would recommend paying cash, the interest rates to finance on timeshares is outrageous, you end up paying way more than what it is worth. Remember that they are always willing to make deals when selling and only purchase if you know that you will be able to put it to good use.
I have tried contacting Donesha ** many times and have not gotten a callback. She requested I call her after submitting a complaint to the Better Business Bureau. I have written multiple complaints about this company yet nothing is ever done to fix the issues. They say they want to communicate but when I reach out no one answers. I am done with this company and want my money back. They manipulated the contract's wording to sound better and will not honor what was stated.
They set me and my family up at a motel instead of the actual resort that they were trying to sell me. First mistake. Hotel smelled of mold and a homeless man took a bath in the hot tub, that's should tell you all you need to know. Then the presentation at their super nice resort was close to 3.5 hours long. It blows my mind that after reading a ton of reviews no one seems to have a problem with the fact that they're trying to charge you 17% interest on this loan? Be smarter folks. Read. Don't sign.
Bluegreen Corp. Company Information
- Company Name:
- Bluegreen Corp.
- Year Founded:
- 4960 Conference Way North, Suite 100
- Boca Raton
- Postal Code:
- United States
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