Bluegreen Corp. Reviews

I reached out to Bluegreen multiple times seeking understanding and a realistic way to part ways with them. Instead of a resolution they have completely undermined my current situation. Their proposed solution was for me to pay off the entire balance along with an additional and excessive exit fee just to be released from the agreement. Asking for such an extreme amount of money simply to step away is incredibly dismissive of what I am currently going through. I was truly hoping Bluegreen would operate in good faith. I just want a fair and manageable way to part ways and move forward with my life. I felt compelled to talk about my situation and how they treat their customers who are genuinely trying to find an exit after a major life change.

Skilar **

Attempts to resolve concerns were met with procedural responses rather than addressing the underlying issues. Follow-ups through complaint channels did not result in resolution, and communication eventually ceased without addressing the core concerns. Overall, this reflects ongoing disputes, inconsistent information, and limited transparency when attempting to correct or exit the agreement. I DO NOT RECOMMEND!!

Now that we are owners, availability often does not work with our schedule, and the points we have are not enough to make the program useful without spending even more money. We purchased this hoping it would help us spend more time with our grandchildren who live in different cities. Instead, it has become a source of stress and frustration. We even asked whether we could pay our outstanding maintenance fees if Bluegreen would simply cancel the contract, but they declined. Our experience has been that getting into the program was far easier than finding a way out of it.

We have never been able to use what we paid for. The reservation system is cumbersome, availability is nearly impossible unless you plan months in advance, and every resort visit comes with another high-pressure sales presentation. We upgraded to Gold status in November 2022, hoping things would improve. Nothing changed.

We believe we were deceived into signing a third contract without ever realizing it. We thought we had two timeshares. It was only later that we discovered a third contract existed, which we had apparently already paid off in full at over $16,000. We were never given a clear, combined picture of our total financial obligations. Salespeople focused only on the terms of that day's purchase, never disclosing the full scope of what we were accumulating. Our maintenance fees have since ballooned to $4,000 per year. This was never disclosed, let alone that they would rise indefinitely and be passed on to our heirs. Our combined annual cost is now over $11,600, and we have taken zero trips.

To make matters worse, we are both battling serious health conditions. My husband has Stage 4 kidney cancer, and I am an 18-month breast cancer survivor managing ongoing treatment. Every dollar matters. We have formally requested contract cancellation so we can focus on our health and the time we have left. We urge anyone considering a Bluegreen timeshare to walk away.

First, the utility of my 10,000 points was misrepresented, as I was led to believe they would cover at least two weeks of vacation, which has not been the case. Furthermore, there was a significant discrepancy regarding bonus points; while I was promised 10,000 bonus points at sign-up, I was later told during a meeting in Nashville that I would need to pay an additional $25,000 to access them. Finally, the information provided by staff has been inconsistent, with one representative, Jaesha, explicitly stating that another, Raquel, had provided incorrect information. The purchase has not met the expectations set by your representatives and fails to offer the value described. Bluegreen has very little empathy for any sort of hardship. Their owners have not a business. I am happy to be familiar with.

Since buying in, it has been a total nightmare to use. We couldn't find any availability when trying to book our first spring break trip, forcing us to push our vacation back months. On top of that, during our very first trip to Vegas, our unit had appliance issues, including a clogged sink that overflowed all over the countertop. This timeshare has become a massive financial struggle for us, and instead of helping us travel, the lack of availability makes it harder to take vacations than if we didn't own it at all.

The reality has been shocking: our maintenance skyrocketed from $1700 to over $4000—a massive, undisclosed rise that was never mentioned during the sale; instead, they assured us that it would be a minimal increase. Furthermore, we were told we could use our points to pay these fees, but now we’re told we don’t have enough points to even qualify for that option, making our points completely useless. When we reached out with complaints, Bluegreen stalled for days, only responding once our legal cancellation period had conveniently expired.

This experience has been devastating. It has put my credit in jeopardy and caused serious strain on my marriage because I didn't listen to my wife's hesitation. We feel completely fooled and misled by these predatory terms of the contracts. We demand the immediate cancellation of our ownerships, the severance of all ties with Bluegreen, and the cancellation of all remaining debt. We will not deal with this company any longer. I hope Bluegreen reads this and takes accountability by granting us the cancellation of all of our ownerships and remaining debt.

The "guaranteed accommodations" we were promised are non-existent; the booking process is a nightmare, making the points almost impossible to use. This has become a crushing financial burden that threatens our retirement and my health. Despite my recent cancer surgery and ongoing medical issues, the stress from this contract continues to drain our well-being. We are also terrified of passing this liability to our children through the perpetuity clause. Most tellingly, Bluegreen did not even respond to the complaint we filed with the Federal Trade Commission. We are desperate to end this relationship.

I asked for cancellation assistance and a refund based on the circumstances surrounding the sale and the ongoing hardship this has created. At this point, I still do not feel my concerns have been meaningfully addressed. I hope Consumer Affairs is aware that Bluegreen’s current stance appears to be “pay $5,000 or keep the ownership,” without any other reasonable options being discussed.

When I was contacted by customer service to confirm our arrival, I explained that we could no longer make the trip and wanted to cancel. The representative then informed me that canceling within 14 days of arrival would result in a $100 cancellation fee. Really? On top of already losing the $199 reservation package that their sales representative strongly pressured us into purchasing. In the end, I felt I had no choice but to reschedule the trip and pay an additional $50 fee just to avoid the $100 cancellation charge. There was also no refund for the original $199 package. Sometimes, when you try to save money on a short vacation, it ends up backfiring on you.

They also told us our yearly fees would not go up. We started out paying just a few hundred dollars, but now that bill has jumped to over $4,000.00 every year. We simply cannot afford this. On top of the high cost, the "points" we own don't go as far as they used to. Everything costs more points now, so we can't go to as many places as we were promised. Even when we try to go somewhere, we can't find a room. Most places are fully booked nearly a year in advance. For the $4,000.00 we pay in fees, we could stay almost anywhere we wanted without all these rules and problems.

The biggest issue is that we are physically unable to use this. My husband is a Vietnam veteran who is now 100% disabled from his time in the service. He has very bad health problems from Agent Orange, including diabetes, heart issues, and breathing problems. He has had open heart surgery and has poor circulation in his legs. He has lost feeling in his feet and hands, and his vision is failing. He cannot walk more than the short distance from our house to our car. I also have heart problems and cannot walk long distances. We were sold something based on lies. We are being charged thousands of dollars for a vacation we cannot take and that our health will not allow. We are asking for your help to get us out of this.

Beyond the lack of availability, the maintenance fees were never fully disclosed and have increased to an unmanageable level. Because we are currently behind on these fees, the company has blocked us from using the timeshare entirely yet they continue to charge us for a service we cannot access. When we spoke with a representative named Jennifer she was dismissive of our concerns. We told her that we have raised these issues many times before but she claimed there was nothing the company could do. Jennifer mentioned that the company would eventually cancel our ownership due to non payment, but refused to provide a specific timeline or any formal process. Essentially asking us to sit on our hands and wait for them to make a decision on when to release us. We have attempted to resolve this through formal correspondence requesting a full termination of our ownership to ensure this liability is not passed on to our children.

Trying to get out has been the most frustrating experience. We've been trying to cancel since February 2024, but Bluegreen keeps stonewalling us and rejecting our requests. Keshia ** finally confirmed one contract was closed, which was a relief, but now we're stuck with a second one and no end in sight. They're still trying to get us to make payments, even though they know we're in the middle of canceling. It feels like they're just dragging their feet while attempting to drain our bank account. This whole ordeal has been incredibly stressful and has really messed with us. We would warn anyone to think twice before getting involved. All we want is a fair resolution and for this last contract to be closed immediately, so we can finally move on with our lives, but they will not let go.

The truth is that I cannot even use what I am paying for. Most of the resorts are across the country and I am at an age where I simply cannot travel that far anymore. When I did try to book a stay, I was told I did not have enough points and that it would cost even more money. They also gave me a free cruise that ended up costing me a lot of money out of my own pocket. I was misled about how high the fees would be and now my daughter is stuck in this contract with me, which breaks my heart.

I contacted Bluegreen in February to ask for a termination. I spoke with Carlito who gave me options for resale or title transfer, but those do not seem fair since this is their inventory and they should be the ones to handle it. He also mentioned a non payment charge off after six months, but I do not feel I can trust this company to keep their word while I just sit and wait. I also spoke with a man named Marcia in the collections department. He tried to get me to pay partial amounts or add debt to the end of the contract, but I told him I truly cannot afford these payments anymore. I feel I was taken advantage of because of my age and my love for my family. I need help to be released from this agreement so I can finally have some peace.

Jennifer ** was nice but ultimately couldn't help me. I was also supposed to hear from Jamarr in the Customer Care department, but he never called me back. I’ve left messages and tried calling him myself, but it has been total silence. It is so disrespectful of my time to be ignored when I am facing such a serious issue. I’ve already attempted to speak with people at both Bluegreen and Pinnacle with no luck. I am sharing this review because people need to know how Bluegreen operates once you sign up with them and are stuck.

We were told by the rep that we would have to only endure a 2 hour tour for this package. We agreed. It all sounded so nice and worth it. We were also told we could go swimming at their resort, play mini golf and do everything the resort had to offer aside from the lazy river. THAT WAS A LIE. We got to this resort for the 2 hour tour, and during this tour, we had to listen to their sales pitch. It was nice at first. Sounded too good to be true. They wanted almost 50k for this!! Oh, and you only had that day to purchase the package.

So if you left. You'll never get a chance again to purchase their amazing deal. (Which it wasn't, trust me). Then you get a short tour with a rep. Then they sit you down in a big office building area with cubicles and start to try and sell this once-in-a-lifetime package with you. Don't fall for it. You don't budge, so then they bring in a manager. Who is aggressive. And tries to cut the package in half. 30k and 6k points instead of 12k points. Or pay 10k for 3k points.

If you pay close attention, there is maintenance fees of around 1500 a year you're stuck paying even after you pay off this huge amount! Red flag. You'll always be paying into this. They don't care about you. They just want your money. We told them we can't buy into anything without doing our research first. We wanted other people's opinions. The manager aggressively said, "Well I'm a timeshare holder, what do you want to know?" Like no. We want unbiased opinions. They then say, we can cut the maintenance fees in half for just 6 months. Umm no. Then their last effort was to trap you into a 1500 purchase for 2k points where you could use at specific locations only. And it'll let you have a year to decide if you want to purchase a timeshare with them. Don't fall for that either. There has got to be hidden fees in there.

These people just want your money. Their attitude and demeanor changed when we weren't budging. We were too smart to know this was not a great deal. And the fact you have to decide there. They don't give you any chance to talk or anything. Also, I saw their mic was actively recording our conversation at this desk. Didn't matter. We spoke the truth. They act like this is the best thing ever when in reality, if you're not wealthy, this is setting you up for a financial burden. To top it off, the rep who sold us this package said we would be able to enjoy this resort was either not informed or lied. We couldn't do a single thing at this resort after the tour. The only thing she didn't lie about was the gift cards. What a waste of a 6-hour drive trip. We didn't have anything planned that weekend. We thought we would be enjoying a resort. Needless to say, do not fall for this trap. Do your research.

Our hardship is severe: I suffered a debilitating stroke last summer, requiring a three-week hospital stay, and we were unable to properly recover or grieve following my wife's mother's difficult passing before Christmas. We are constantly burdened. We tried to sell in 2021 through Pinnacle with no success. The only exit offered in March 2025 was another financial drain: pay an exit fee, plus 18 months of maintenance fees and the remaining loan balance.

A representative then threatened that if we stop payments, we face 5-10 years in collections. I’ve had to work double time just to stay afloat. We have exhausted all other avenues and desperately need your authority to intervene. To demonstrate our complete loss of faith, we have already notified the Florida Department of Business and Professional Regulation (DBPR), the Florida Attorney General, the Federal Trade Commission (FTC), the Better Business Bureau (BBB), and the Military Consumer Protection Division (as a veteran). Our single request is to be released from this agreement so we can focus on our health, family, and limited retirement resources. We implore you to help us finally be free of this destructive obligation.

The "flexibility" we were promised doesn't exist. Even when we try to plan far in advance, availability is extremely limited. We later found out the company doesn't even own all the rooms in some locations, which they didn't mention when they were selling us the points. Essentially, our points are worth less every year, while the bill for them keeps going up. When we reached out to Bluegreen directly for help getting out of our contracts they completely brushed us off. They offered no real solutions and just told us to try listing it with a third-party company. We want to end this contract so our family isn't stuck inheriting a debt they don't want and can't afford. This has become a liability, not an asset.

The sales process felt very pushy, with repeated assurances that this was an easy, low-risk decision. That hasn’t been my experience at all. On top of that, maintenance fees have continued to increase in a way that was never clearly explained upfront. At this point, I’ve asked to get out and was told that’s not an option. If you’re considering this, take a step back and do your homework first. The reality may not match what you’re told.

This is an unbearable financial burden after over $200,000 in losses since COVID. We cannot afford payments. Because Bluegreen refuses to cancel and blocks all exit paths, resale or title transfer are not considered, and forces our hand. We will stop all payments entirely and move forward in the way they have left us. We urgently require your intervention and a full refund.

The contract contradicts what we were told. We believed we purchased a "week" of vacation access but received two "interests" with Y designations representing only 3-night weekend periods. This point-based system was never properly explained. Financial discrepancies are concerning. We were quoted $788 in maintenance fees and $179 in club dues, but we're charged significantly more, maintenance on BOTH interests plus $184 in vacation club dues.

The onboarding has been terrible. Our first welcome meeting in St. Petersburg was cancelled due to a hurricane. In Savannah, arriving as scheduled in the morning, we were told no representative was available and to return in the late afternoon. Our confirmation had no specific time. Unable to accommodate this last-minute change due to family commitments, we were charged $143 for "missing" the meeting.

We've only booked one vacation (at Streamside at Vail for 8,000 points), only because they were expiring. We don't need Vail accommodations as we have family nearby and already own a timeshare there. This purchase occurred during an extremely vulnerable time. My husband had just completed chemotherapy and radiation for Stage 4 cancer. And now they want an additional $1700 to 'release' us from this vacation club!