Bluegreen Vacations Reviews

The emphasis on the supposed investment benefits and inheritance potential seemed aimed at convincing me of the timeshare's long-term value, which was grossly misrepresented. I have not used any part of the timeshare, nor have I been shown any specific condominium or designated unit. The deceptive and high-pressure sales tactics, combined with the lack of transparency, have caused financial and emotional distress. Generally, Bluegreen should be avoided at all costs, or you will be paying for it forever.

In 2020 we accepted another promotion through Bass Pro Shops and decided to go as a family to Williamsburg, Virginia and we had to attend another meeting. As we went in, we told ourselves, “We’ll sit through the 90-minute meeting, get our promised gift cards, and give a solid ‘No’ to the offers so we can get back to our kids and mother, who were patiently waiting.”

The presentation dragged on for hours! We expressed our disinterest multiple times, mentioning that we needed to get back to our children. Each time we said “No,” they countered with new offers. Managers came over, offering what felt like “the sun, moon, and stars” with even more enticing deals. At that point, we were exhausted, hungry, and feeling very pressured to accept an offer. Long story short, they wore us down to the point we caved in.

We’ve only been able to use our timeshare once. There is never availability. Our Maintenance fees increase every year. It quickly became clear that we were paying for something we can’t even use. We were misled about the maintenance fees and their potential for an increase. We realize this was one of the worst financial decisions of our lives. Bluegreen has been a nightmare, draining our finances without delivering on their promises. We are beyond disappointed and completely dissatisfied with Bluegreen. The misrepresentations and false promises were made at the expense of our family.

The lies we were sold were all designed to get our money. The most deceptive claim was that we were making a real estate investment—one that would be passed down to our children and eventually our grandchildren. What we were never told was that our children would inherit not only the property but also the mortgage and all future maintenance fees. Furthermore, we were never informed that our account would be divided into separate, individual accounts based on the upgrades we were manipulated into making.

In sum, our entire experience with Bluegreen Vacations has been nothing short of deceptive and frustrating. From the misleading promises about the exclusivity of their resorts to the high-pressure sales tactics designed to manipulate us into multiple upgrades, we have been misled at every turn. The lies told to us about making a real estate investment for our children and the false assurances regarding point usage have caused significant financial strain. The sales practices we endured were intended to extract as much money from us as possible, without regard for the truth or our best interests.

The reservation system has proven to be extremely restrictive and fundamentally different from what was presented during sales meetings. The pattern of deceptive sales practices extended to multiple presentations, where we were repeatedly lured with promises of explaining "changes and improvements" and $100 debit card incentives. Each presentation resulted in pressure to upgrade our membership with false promises of enhanced benefits. The accumulation of points and subsequent debt was orchestrated in a way that masked the total financial burden by focusing our attention solely on monthly payment amounts.

The loan was improperly issued under a single name despite the agreement to include both parties. The final interest rate exceeded the initially quoted rate. Our financial information was either altered or we were instructed to modify it. The sales team manipulated the loan application process by switching the primary borrower.

The customer service experience has been equally frustrating, with assistance consistently contingent upon purchasing additional points. This practice further demonstrates the company's prioritization of sales over member satisfaction and support. Had they just been honest from the beginning, I would never have agreed to anything!

We have invested approximately $150,000 in Bluegreen’s program over the years, attending presentations under the guise of "updates" that were high-pressure sales meetings, often compromising our vacation time with family and friends. The fact that we've reached a point where we wouldn't recommend Bluegreen to anyone, given our negative experiences, speaks volumes about the treatment we've received. I have trusted that under new ownership; Hilton Grand Vacations, we might be heard and get some relief. It is ridiculous that we are being held hostage by these people. We have recently received acknowledgement that they received our letter. We are half optimistic at best, we will see what happens. Someone within these companies must have some kind of ethical backbone.

During our first review after our initial purchase, we were informed that we hadn’t bought enough points to be beneficial and were pressured to purchase more. This session stretched on for another six hours until we eventually agreed. We were told we were acquiring a deed as a real estate investment. Bluegreen repeatedly assured us not to worry about the interest rate, claiming that refinancing would be a breeze. However, no bank recognizes a timeshare as genuine property, which means refinancing is out of the question. Now we are stuck with a ridiculously high interest rate at 15.99% via Bluegreen.

We reached out to several banks, and they all provided us with the same information; this is not real estate and cannot be refinanced. Our total contracts amount to $14,147.35 annually, which equates to two one-week vacations each year, costing us $1,178.95 per night. During the finalization of our contracts, we felt rushed to sign and initial various documents without receiving a comprehensive breakdown of the overall loan costs, which should have outlined the total payments to Bluegreen over a ten-year span. We have been deeply misled and we are furious that Bluegreen has taken advantage of us so brazenly.

I was called Bluegreen multiples times to cancel vacation club fee, reason why cancel, because Bluegreen never told me vacation club fee, I have asking Bluegreen staff I never using, I only stayed the same unit, Bluegreen staff can not help to cancel vacation club fee. Bluegreen Corp office in Florida, but is show me the unit in Myrtle Beach. Bluegreen dishonest to tell me in front vacation fee...

Another way they suggested offsetting maintenance costs was by referring friends and family to buy in. At several meetings, they attempted to convince us to add our children to the account for “easier inheritance,” but we were savvy enough to decline. During each session, they insisted that the price of points was increasing and urged us to buy immediately instead of later. However, if we declined, they would return with lower offers and even fictitious deals that were never on the table, claiming they could secure points at a reduced rate.

They also pressured us to sign a document stating that they were offering a price lock for one year, but that document somehow never made it into our files. Most salespeople would provide us with their business cards and say we could call if we needed assistance, but they were never available for consultation when we did reach out. So, if you think that you will be a valued customer at Bluegreen Vacation Club, you would be wrong.

If you tell them you don’t need anymore points they come back with this “really great deal” if we buy it right then. You aren’t dealing with one person either, you are dealing with multiple. They make it seem like this is it. This is the great way to travel to all these great places. They even tell you that if something happened to us our kids would be taken care of with this to leave them with a home.. Or that we would always be able to sell points to pay for these annual fees they have that increase. Reality is people this is NOT at ALL what it is.

This however is a complete money pit for them and now a burden for me and my family. I am really concerned here because I have two children who I need to pay for college education for. It is hard as it is but this tackled on is too much. My family comes first and they are my priority. When I mailed them a letter explaining our situation of this having no benefit we were contacted we were given some options BUT these are not at all reasonable. They want US to try and sell it. Which I do not even feel right doing to someone as I don’t want anyone to go through what we have and also I don’t know why I would have to be the one to do it. That in itself just sounds like an ongoing nightmare.

Then they offered something that is to transfer to someone else, which again, not happening more $$$ they get and I will not put this onto someone. That isn’t fair knowing what we have witnessed. I explained that this to the manager I spoke with so she informed me that I needed to connect with the mortgage team. When they contacted me they gave me an offer of $35,981 to pay them.. THIRTY FIVE THOUSAND NINE HUNDRED AND EIGHTY ONE dollars in total. To pay them. To close this. How is that even logical? I have the email screenshotted proof to show. I am really disappointed here because the thing is we did try with this.. They have already received a lot of money from us too. This does not add up to anything from the sales pitch. You can see the screenshot in detail of the offer. I am at a loss and do not recommend for you to do this at all.

My husband and I were subjected to immense pressure. They bombarded us with a barrage of questions and inundated us with confusing information, making it difficult to track what was being offered. The intensity of the situation escalated when we realized we were not permitted to leave unless we accepted their terms, despite our repeated refusals. After declining more than four different offers, the sales team resorted to outright deceit, portraying the timeshare as a lucrative investment opportunity that would benefit our family for generations. This manipulation played on our deepest desires to bring our family together, misleading us into viewing the purchase as a viable solution.

The presentation, initially scheduled for 1-2 hours, stretched between 4-5 hours. The sales pitch painted this as an investment that would appreciate perpetually, conveniently glossing over the annual maintenance and other escalating fees. Driven by our emotional desire to unite our family, we were caught in the moment and agreed to the purchase after the price was repeatedly dropped. We made the down payment with a credit card and were advised to take out a personal loan for the balance, and now find ourselves heavily indebted.

We were misled about the annual maintenance fees, they never disclosed that the fees would increase double immediately. As seniors, with my husband ill and disabled, we were never able to secure a handicapped-accessible room despite booking months in advance. We paid the full price of $22,400 and have only traveled 7 nights using this contract! Had they been honest, we would never have purchased.

I was drawn in by their flashy promises and ended up upgrading my membership several times, yet it never brought the top-tier vacation experience they promised. Looking back, I feel duped by their sales tactics. It's especially upsetting how they took advantage of my late wife's dementia during their meetings—pressuring us until we signed. The rising maintenance fees are another burden on my fixed income, and to make it all worse, I can hardly ever find availability to use what I've paid for. It's incredibly disheartening. This whole ordeal has been a real blow to my peace of mind. It's not just about cancelling the timeshare now; it's about finding some justice and fairness for people like me. I can hardly sleep at night thinking about how I was preyed on with this scam of a timeshare. Please, if ANYONE can help me find a way out, I would be deeply grateful. I just want to be done with this and be able to sleep at night again.

After considering the RCI system, we decided to purchase the smallest share available. The paperwork was prepared, a Bluegreen credit card was issued for the down payment, and we financed the remaining balance. We were also promised another stay at the Bluegreen 360 in Las Vegas for training on how to use both the Bluegreen and RCI systems. Given the repeated misrepresentations and unmet promises throughout our experience with Bluegreen, it has become clear that the contract we entered is fundamentally flawed due to the utterly dishonest salespeople. We were led to believe that our timeshare investments were sound and that we would have flexibility and value, only to face unexpected fees, misleading information, and a lack of support.

Despite numerous attempts to address our concerns and rectify the situation, we have been met with dismissive responses and a lack of viable solutions. It is evident that our expectations were misaligned by what the salespeople told us and what the contract states, and we seek a resolution that allows us to move forward without further financial burden or disappointment.

Our experience at the resort does not justify the yearly maintenance fees we are currently paying. From malfunctioning equipment, amenities in disrepair, to the showers in the rooms at Paradise Point having missing or broken rock tile, which is a joke. If you go online and book a Bluegreen room, you can literally book for pennies on the dollar and not be tied to ownership. What we are paying is extortion. Don’t buy into their timeshare, it is not worth it at all.

During the closing, we were never told of our right to be able to get out of the contract within a specified number of days and when we got home, I thought “what have I gotten myself into.” The Public Offering Statement was also not disclosed, something that we later found out was a law violation of our consumer rights. Bluegreen’s notary service did not do its due diligence and it has cost us a fortune. We wrote to the company directly, and although they have reached out, we do not trust them, therefore we have consciously chosen to stick to written communication for our own protection. Don’t do what we did… This is a major hassle, not to mention scam.

Reservations at many resorts are almost impossible to book because many resorts aren't even owned by Bluegreen. They're just in partnership, and there's virtually no availability, so we can’t actually use it. Bluegreen keeps adding new membership levels, which makes our points worth less and less over time. In short, our experience with Bluegreen has been full of hidden costs, minimal effort for help, and fewer benefits as time goes on. I think you should avoid Bluegreen for timeshares, as we still are struggling to figure out a way out of it.

We were so naive when we fell for the “it’s a great investment for your family, you will be able to take your family on vacation trips and you would also be making an investment by purchasing points that you can sell and make more money later on." The rep continued to pressure us into buying it so after 3 or 4 hours we gave in. Despite our hesitations, the pressure got to us, and we signed up for our first 6,000 points.

Fast forward, and we found ourselves buying more points, convinced each time by the promise of more vacations and potential earnings. Each purchase felt rushed, with no time to question or review the contracts properly. We’ve had so many contracts; it is anyone's guess as to what we own. Meanwhile, rather than helping us when we reached out, they have sent us to a third party agency to “negotiate” payments. In truth, they probably owe us money based on their vulture-like tactics.

They also proposed passing the timeshare to my children, it was never made clear that our children would obtain this timeshare in the event of our passing. I NEVER would have signed anything if I knew that our children would be burdened with rising maintenance fees and other hidden costs associated with this timeshare. I am angry the way Bluegreen salespeople pushed me into purchasing it. I want out of this nightmare, but they are giving us the run around. I am fearful I might need to reach out to state and federal consumer protection agencies. This just isn’t right!

We ended up declining 4 different times. This process repeated itself three separate times until we finally relented to the pressure and agreed to sign. Later, after we signed the contract, we came to find out that he failed to mention that our maintenance fees would increase on a yearly basis. He also never mentioned the total interest percentage. Both facts would’ve deterred us from signing, also because we’re going through the process of adopting a second child and the prospect of a vacation sounded wonderful.

We have spent nearly $35,000 in monthly payments and maintenance fees and have only taken 2 trips. We have upgraded our contract two additional times because we were told that it was the only way we could take the kinds of trips we were interested in taking. Despite our upgrades though, we still struggle to find availability. The amount we have paid for what we have received is absolutely unacceptable and is a far cry from what we were promised during the multiple meetings we have been forced to sit through.

Vinnie and Megan did not act at all. They say one thing and do another. They need to be retrained on customer service because actions like this will not get any new customers. Their lies will make owners like myself and new owners mad at what they are presenting. I now this will not happen but would sure like a response from someone higher up the ladder to address this because we have talked to other vacationers and they feel the same. Thank you. We have been owners for 31 years.

Dale **, Bluegreen owner

The worst part is that they conveniently left out critical details during the sales pitch. The agent assured me that there were "no strings attached" to this vacation package, which couldn’t have been further from the truth. When I arrived at the destination, I was informed that I had to attend a mandatory timeshare seminar. This was never mentioned to me upfront. I felt trapped and deceived, especially because the whole reason I signed up was that it was supposed to be a stress-free vacation without any obligations.

Every time I interacted with Bluegreen Vacations, there was always some new "gotcha" that they conveniently forgot to tell me about beforehand. It felt like I was being scammed at every turn. The lack of transparency and honesty from the start was appalling. The most frustrating part of the entire experience was when I arrived to check in. I informed the staff that my husband and I were separated, but still legally married, only to be told that I could not proceed with the vacation because of this. Their attitude was dismissive, essentially saying, "too bad." There was no empathy, no understanding—just a cold, hard refusal to accommodate my situation. To make matters worse, I was told I would lose the money I had already paid because of this.

I can't express how humiliated I felt in that moment. The staff snickered and made a scene in the office, as if my marital issues were something to be mocked. It was one of the most degrading experiences I've ever had, and it made me realize just how little Bluegreen Vacations cares about its customers. They have no compassion or understanding—only a desire to squeeze every last dollar out of you.

I strongly advise anyone considering a vacation with Bluegreen to think twice. This company operates just like every other shady timeshare outfit, using high-pressure tactics and deceptive marketing to lure you in. Once you're in, they don’t care about your experience or your personal circumstances—they just want your money. Their agents are untrustworthy, and the entire operation is a scam. Save yourself the headache and avoid Bluegreen Vacations at all costs.

To sum things up, we were told that we were investing in property and that our investment could be used as an additional form of income. Every time we attempted to rent our unit, we had no luck. When we tried to raise our concerns, we found ourselves trapped in a meeting with Bluegreen’s slick sales team who pressured us for hours until we agreed to spend more money on this worthless product. We have written to the President of the company, so we’ll see what happens. In the meantime, don’t do what we did and buy a TIMESHARE from Bluegreen!

Perhaps the most distressing experience we have had with their company came after the passing of my wife. When we attempted to remove her from the deed, we were told that the only way to do so was to purchase $8000 worth of points. This felt like a clear attempt at taking advantage of our vulnerable and grieving situation and left us both mentally and emotionally shut down.

none of these promises have been delivered, and it is disheartening to see that it is typically 2-3 people tag-teaming the sales pitch. This experience has left us feeling upset, and we urge Blue Green to just let us go given all that we have had to endure from them.

After attending many of these owners’ meetings, we finally were able to stick to our guns and not agree to any upgrades or buy more points, but that’s when we had to deal with the rude and angry salesman who even had the nerve to RUDELY ask us to leave. That salesman even went as far as adding to our file that WE were extremely "rude, hostile, and uncooperative" because we didn’t agree to purchase what they were selling. They did manage to get us one more time when they sold us on the idea of buying NASCAR points that led us to believe that we would be able to go to the Daytona 500 every year. Of course, this never came to fruition.

I wish that we never entered this relationship with Bluegreen Vacations. They sold us lies and misrepresentations. I don’t know how they continue to get away with the sales tactics that they use on hard working people like us. If you read all the other reviews, you will see that we all have similar stories of being lied to, broken promises, and in the end we all felt scammed. Hopefully this review will save others from making the same mistakes that we did.

After our 18 hour drive, we arrived and found someone else in our condo. Locked out from the inside. We sit. 2 hours later, sitting on luggage in the hallway. We were told no rooms were available for us. Then, we were assigned to a room, 6627. We go in. And the deadbolt falls off. We moved furniture in front of the door because there was no lock. I slept with pepper spray. I actually didn’t sleep until I got to the beach the next day. Which, there were no cabanas available so according to Tyler in the cabana shack, so we sit in the sand.

This is just unbelievable. I want to shout to all the potential clients “lemme tell you what is really happening!” We did get some drink/dinner vouchers from Shelby but this is actually the absolute worst place I have ever stayed. I’m sad for my friend. She was proud to show off this timeshare, she was trying to sell me one. Guess what? That ain’t happening but you can email me. You can call me. You can try to make it right we ain’t buying a timeshare but you can still try to fix this because this is ridiculous.

The shoddy repair work carried out by an amateur construction crew only served to exacerbate my growing sense of disgust. Even more worrying, part of the building was visibly coming off, which presented a significant safety hazard. Bluegreen takes prioritizes revenue generation over customer comfort and safety. I cannot in good conscience continue to support a company that neglects its customers in such a shocking manner. I nor does any other customer deserve to be held to something that does not give value in return. I want out! David **

The complaint representative at Bluegreen vacations went back and pulled the recording were I booked and paid for the rooms. After listening to the recording where it was CLEAR that I thought the taxes were already paid I was told that the "representative was new", I had not paid the taxes, and I "needed to be reasonable."

I booked three extra days through Bluegreen that I paid full price for. This vacation company charged me what they called "Full Price" without telling me that taxes were not included in the "Full Price". This doesn't address the UPGRADED condo that I paid extra for. My stay at the D'Monaco was much less than expected. My first clue should have been when no one was there to check me in. I had to call to get someone to come check me in. My reservation was for two days instead of the five nights I paid for. Not once during the check in process was I told that taxes had not been paid for. I wasn't told about the taxes when I checked out because there was no one to check me out. There was a sign to call if I needed help. I called and got no answer. So I dropped the key cards in the drop box and left.

Free breakfast did not start until 8:00 which meant you didn't get breakfast unless you slept in. One morning we left late specifically so we could have breakfast before we left for the day. There was no breakfast that day because the propane was out and they couldn't cook. When we were able to eat, the breakfast was pretty good.

Each part of the facility has an unpleasant smell. The lobby, restaurant, room, and parking lot all have different yet still unpleasant smells. I'm sure the facility was once amazing it has run down and not been maintained well. The view and balcony were great. I would not recommend any Bass pro promotional trip or the D'Monaco and Bluegreen Vacations.

Looking back, I realize just how pushy and insistent they were, but at the time it seemed like they simply wanted to help us achieve our vacation goals. We were there for two hours, during which time we were convinced that purchasing a timeshare was the best course of action for our family. Now, however, I see things differently. We were taken advantage of and not given the full picture of what owning a timeshare entails. It wasn't until after the fact that we realized we had made a grave mistake. We were duped into believing that Bluegreen actually cared about us, when all they really cared about was our money. I am extremely upset about this entire situation. We were promised incentives that we never received and were taken advantage of when we were simply trying to plan a family vacation. Bluegreen Vacations should be ashamed of the way they treat their customers and I will be telling everyone I know to stay far away from them.

Original Review: July 23, 2024

Our experience with Bluegreen Resorts began with the promise of a 3-night, 4-day vacation at a reduced price, only to find out that it entailed a mandatory 7-hour seminar and accommodation at a nearby Holiday Inn instead of the advertised resort. During the seminar, we endured relentless sales pitches from multiple salesmen who pressured us into purchasing a timeshare package costing over $45,000. Despite our firm refusal, we were coerced into accepting an offer in the range of $13,000-$14,000, accompanied by false assurances about maintenance fees and investment returns.

Adding insult to injury, in March 2023, we were targeted by Grayscale Marketing Source, allegedly affiliated with Bluegreen and RCI, promising free weeks at RCI resorts or the opportunity to sell them back for profit. Falling for their scam, we sent $1,700, only to realize later that we had been deceived. Subsequent attempts to recover our money were futile, exposing yet another layer of deception facilitated by Bluegreen's mishandling of our personal information.

Despite these setbacks, our ownership experience culminated in a forced attendance at a mandatory "owner's meeting" during our only trip to a Bluegreen property, which turned into a two-hour ordeal of coercion and rudeness, leaving us disillusioned and regretful of our investment. In summary, our journey with Bluegreen Resorts has been marred by false promises, predatory sales tactics, and exorbitant fees, resulting in financial loss and frustration. The lack of transparency and accountability from Bluegreen has left us questioning the integrity of the entire timeshare industry.

Walter and Brenda

Perhaps the most aggravating part of the entire experience is the mandatory owner review, which takes up half of a vacation day. Having to attend one each time we have utilized the timeshare has been a huge inconvenience and a waste of our precious vacation time. Adding insult to injury, we have been continually pressured to purchase more points in order to pay for maintenance fees or even sell unused time to family. This feels like nothing more than a money grab. I would not recommend this program to anyone.

We received confirmation of our booking only to see we were being put up in a Comfort Inn hotel! I called again and told them we were under the impression that our accommodations would be on the beach. They said we paid for one of their hotel locations and not a resort. So they ended up changing us to a Staybridge Suites in downtown St. Petersburg. It was ok. There was free breakfast every morning and had to drive to the beach. Presentation day was a joke. We were greeted by our own personal sales rep who was overly nice. He brought us to the room to listen to the 2 hour presentation. Then we sat down with our personal sales rep again for another 1.5 hours.

We should have said no right away but we gave them the benefit of the doubt and listened to everything they said. It was very intriguing- we were given a tour of the resort room. Another guy, the closer, finally gave us the numbers for different scenarios of the number of points we’d be buying. We let them know we did not want a hard pull on our credit report. After several attempts of giving us their “best” offer - and making sure we knew we could never be offered this “amazing offer” again, we again said we cannot do this. The closer, who was pleasant at first, got up and walked away without much of a goodbye. We told our sales rep that if we called Bluegreen tomorrow, with cash, they wouldn’t say no. He was shocked we’d say that and didn’t believe it. All I can say is: DON’T WASTE YOUR TIME!

Once I indicated my decision to move forward, I was taken to a different room to review the paperwork. This process was rushed compared to the drawn-out sales presentation, which I believe was intentional. In fact, whenever I stopped to clarify something or ask questions, I was encouraged to just listen to whatever haphazard spiel they were giving and sign where they pointed. For nearly three years I struggled to find availability to the destinations I was interested in.

Eventually I agreed to attend a Bluegreen update, where I was told I would receive all the information I needed to learn how to find the availability I wanted. After several hours of high-pressure sales tactics, I agreed to Silver Membership and purchased more points which did not help me at all in getting more access. After my second upgrade, I tried repeatedly to find accommodations for a week in Aruba, several Florida locations, Hawaii, and Atlantic City. There was never availability despite my upgraded contract. This was the final straw for me, and it illustrated to me that I had been scammed by Bluegreen. My maintenance fees have more than tripled since 2019 and the availability of a week’s worth of accommodation has never been made available to me. Everything about Bluegreen has been extremely problematic. If you are reading this in consideration of purchasing with Bluegreen, Beware!

We traveled to Myrtle Beach and sat through a 2-hour presentation. It was the worst experience. The slick salesman tired to be funny but at times he was vulgar and offensive. During his spiel, he was trying to compare a hotel room with a 2 bedroom condo. He said with a hotel room, the parents are in one bed and the kids in the other and that you can't get "nasty with momma in the am" with kids in the same room. Then he points to a couple and says "Am I right?" and starts laughing. There were young kids in the room and I was embarrassed he was talking about ** with young kids in the room. He also said with a hotel room you only have one bathroom and when momma gets up in and "blows up the bathroom in the am" is the reason you need two bathrooms. Totally uncalled for.

Most of the presentation was pics of him and his son on numerous vacations. He bragged how he has 20000 points and that he takes several vacations a year and doesn't pay for any of his trips. It was 2 hrs of pure hell. After the presentation, we had a sit down with our own rep who was nice and pleasant. We explained the whole thing starting with the Bass Pro visit, and that had we known from the start we would not have even entertained purchasing the vacation. The only upside is that our personal rep knew that we were not at all interested and did not try to pressure us or keep us any longer than necessary.

Now 4 days later, BG calls me and says I cannot get 1/2 off on the Presidential suite and the only other room available says the second bed is only comfortable for 1 child. They now say I can pay full price for Presidential or take the other, their agent made a mistake and will be educated. BUT BASICALLY IT IS TOUGH LUCK ON ME, "THERE IS NOTHING THEY CAN DO!" They will not budge, take NO RESPONSIBILITY for their agents mistake/advice, and there is "NO ONE ELSE I CAN TALK TO!" Linda in Indianapolis says "her boss does not take incoming calls and will not make an outgoing call and there is no one anywhere to speak to".

So as absurd as it is to leave another negative review on a company whose reviews are almost entirely negative, I am wasting my time doing so and can only add another voice to the call that ALL OF YOU SHOULD STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE!!! To even get rid of/give away your points the company itself is now charging and increasing the price to take back the points - how absurd is that - they soon will make substantial income taking back the points they originally sold you!!!

The pitch began with a group of salesmen droning on about the benefits of Bluegreen’s timeshare program. This was presented to us as an investment in real estate that would benefit our future. We were clearly uncomfortable with the prospect of making such a large purchase, which led to one of the salesmen telling us that we had to make a decision soon or else the “deal” would be gone for good. In all, we declined four separate offers over the course of five hours. They assured us that this was an affordable investment that would allow us to take frequent vacations. That was a lie.

We were convinced that we could take vacations to exotic places, and we could refinance the cost of the timeshare through our home bank. Not only can we not refinance, but the terms of our loan were also not disclosed to us. Additionally, we weren’t told about our total interest percentage, our ability to rescind the contract, or that we would be on the hook for maintenance fees.

We have tried many times to book vacations but found that there is always an issue with availability. We have tried to refinance through our home bank, but they told us that they don’t refinance timeshare loans. In fact, we have tried refinancing through multiple banks, but they all tell us the same thing. We are stuck with a monthly payment that we can’t afford, in addition to the rising maintenance fees that were never disclosed. Take my advice and stay away from these scammers

To say I am disgusted with the high-pressure sales tactics and deception I was forced to endure would not be enough. I am heartbroken. Heartbroken that your salespeople saw it fit to berate and badger me–after knowing I make less than $30,000/year–into signing up for something they knew that I couldn’t afford. Within a week of signing, I called your customer service department to rescind my contract. The representative over the phone stated that because I was within a 30-day period she would help me, telling me that she would transfer me over to her superior so I could leave a message.

I left a message, but never heard back. About two weeks later I called again, and this time I was told to send a certified letter of intent to rescind. Which I did! Then they called back and said I was outside of the rescinding period, when they were the ones that established with me that I had 30 days. And there ends all communication from Bluegreen. Clearly, they are perfectly comfortable with heinous, unethical practices, robbing households like mine. Shameful!

Your choices on the place where you wanted to go, the hotel where you wanted to stay, and the dates of your vacation have to adjust to whatever they can offer. They claim that they have affiliations with high end hotels like Cambria in Madeira Beach, but when I stayed there, it wasn't high end at all. It was just a high rise hotel, where there is a far view of the beach which is across the Gulf Blvd, and down the balcony is a view of rooftops of bars and restaurants that sometimes smell bad because of the exhaust gases coming from their rooftops.

The lobby at third floor looks nice, but the room looks cheap and I can hear the noises from the other room (one of them is even disturbing and traumatic to hear! You don't want your kids to hear such noise). The cleaning ladies are also noisy. And the floor is slimy even after they cleaned it. My parking also cost me $100 for 4 days. In short, I have a bad experience with the hotel and bad experience with all the misinformation. So don't waste your money and time. Run away if you can!

At no point during the initial meeting, or any subsequent meetings, have we been told that our maintenance fees would automatically be passed along to our children in the event of our deaths. If we had known this from the start, then we never would have agreed to purchase anything. To make matters worse, we were misled regarding the total cost of our agreement. Any time we attempted to book stays we were told that we needed more points, but after we had procured more points, we were told we needed even MORE points. It is clear to us now that we will never receive the benefits that have been promised to us. The level of pressure and deception we have been subjected to by the sales staff has been obscene, and we have demanded to be released from our contract on the grounds that we have been lied to. However, to date we have been wholly ignored by the Executive Team.

My wife and I are now trying to get out of this timeshare for many more reasons at that. I am waiting to see if Bluegreen responds to a letter we wrote and see if they are willing to cooperate with releasing us from our timeshare. If they refuse, then our next letter will be a call to Disney to let them know Bluegreen used their name to manipulate us into buying a timeshare. If they did this to us, we are not the only ones, and they need to be held accountable for their actions. Don’t lend these people an ear and keep it moving if they offer you something like this. It’s all a lie.

And when I was in the middle of signing to upgrade my level to Diamond status, the resort staff was kicking my 80-year-old mother and my 11-year-old son out of our room. They failed to note that I requested a late check out. Do yourselves a favor and don’t spend your time or money on Bluegreen. These people are looking to make money off their customers and lie through their teeth to get you to buy into a timeshare that you could never really use when you want to. Even though they tell you that you can book any time you want.

We attended the 90-minute presentation, which turned into over 5 hours of pressure and manipulation. The sales team focused on the importance of spending time with family and how purchasing a timeshare could make it all possible. They shared personal stories, such as one team member almost losing their spouse to cancer, to emotionally manipulate us into buying. As Virginia had recently fought her own battle with cancer, this hit close to home for us. We were told that the price would be locked in forever, protecting us from inflating hotel room costs. Additionally, we were assured that if we wanted to ever sell, it would be easy, as the property was deeded. That was a lie.

Despite initially declining the offer, the pressure intensified, making us feel foolish for not taking advantage of this "investment." They continuously sweetened the deal with lower prices and airline ticket vouchers. Feeling overwhelmed and exhausted, we eventually succumbed to their tactics. We were misled about the availability and exclusivity of the timeshare, as well as its reappraisal value. Furthermore, we were never informed that the property would be owned in perpetuity, leaving our children liable for the maintenance fee. The misrepresented value of the timeshare is clearly evident by looking at Bluegreen timeshares on eBay. If you read other reviews, you will see that others have been manipulated and lied to as well. Someone needs to address the shady sales tactics that their employees practice. Shame on you Bluegreen for training your staff to do this to people!

I firmly believe that Bluegreen Vacations needs to address these issues promptly. It's evident that their current system is flawed, causing frustration and financial loss for customers like myself. Furthermore, the disrespectful behavior of their representative only adds to the disappointment. Frankly, after this experience, I have no desire to even consider staying at the hotel they've arranged.

Instead of dealing with the hassle and uncertainty of Bluegreen Vacations, I'd rather spend extra money on accommodations of my choice. I urge others to reconsider before purchasing a timeshare from this company. It's simply not worth the risk or the headache. If Bluegreen Vacations truly cares about their customers, they should take immediate action to rectify this situation, starting with issuing a refund. Until then, I cannot in good conscience recommend their services to anyone. For further details regarding my booking experience, please refer to #**. I anticipate that Bluegreen Vacations may respond to this review, but actions speak louder than words. It's time for them to demonstrate genuine concern for their customers and make amends for their shortcomings.

I have paid a substantial amount for just TWO weekend vacations, which could have allowed me to travel for weeks at a time if I would’ve booked through traditional hotels or Airbnb. This is unacceptable, and I demand to be released from this fraudulent agreement at once. The bottom line is this, the additional hits to my credit due to these purchases have dramatically reduced my credit score, which has already negatively impacted me. I live in fear that my new job will determine that I may be a financial risk and will terminate me from my position. It took me six weeks to get this job, and if I lose it, my situation will become much worse. All the stressors in my life have been created by Bluegreen, or at the very least been compounded by them. It’s unbelievable that Bluegreen would do this to anyone, but to compound it to include Veterans and Widows, seems inconceivable.

Bobby explained that I could use my membership to procure two airline tickets and two vacation cruises if I signed up today. When I agreed, I was taken to a different room to go over paperwork. I was rushed through this process, and I was never told that I would have a few days to cancel my contract without penalty. I was extremely pressured into signing up for this, and if I was given adequate time to think everything over and if Bobby was honest about things, I would never have signed any agreement with Bluegreen.

Fast forward to our 2nd meeting when they got me to upgrade. Again, they poured on the pressure, and said that I would receive many more benefits, but I would have to sign up that day. I also explained the issue I had with the cruises and airline tickets. They explained that last time they made a mistake, but this time I would certainly receive them. David ** told me that if I purchased a second timeshare and combined it with my first, I could reduce my payments and interest rate. I decided to sign up because of the promised benefits and reduced cost, but this was also a lie. I have never once used my timeshare, or any of the benefits that were promised. Now I am stuck in a contract that was sold to me through fraudulent claims, pressure, and deceptive sales tactics. Stay Away from Bluegreen!

We are very happy with our ownership and feel like we get great value. We could not be more pleased that we decided to buy a timeshare particularly with Bluegreen. We’ve gone places we never would have and enjoyed a level of accommodation we never could have. We’ve been able to share with friends and family, which is really nice. My recommendation is to buy carefully and make sure that you can afford to pay in cash. If you can’t afford it in cash, wait until you can. Or get a good loan from someone other than Bluegreen (their loan interest rates will leave you in the poor house). Then enjoy yourself!! Best of luck and happy ownership!

What I really want to highlight is how low-pressure the timeshare presentation was. My anxiety and dread was completely unfounded. Everyone at the Blue Green property was friendly and welcoming. The presentation itself was corny but fast. The presenter was great. Our salesperson was great and so was her boss. Understanding and honestly, just doing their jobs and doing them well. They said a 2-hour presentation and we were out with our $150 gift card in 2 hours and 5 minutes. Just wanted to share my experience here in case anyone else is as scared as I was :) I wouldn’t recommend a “free” trip to sit through this but if you get sucked into one, it wasn’t the end of the world.

In March 2023, we were mandated to attend an “owner’s review” under the guise of maximizing our vacation package. To say we felt forced to attend is an understatement. This owner’s review was another strong-armed sales pitch, where we were pressured to make a “once-in-a-lifetime” upgrade. Despite our firm refusals, we were harassed for the rest of the vacation fielding aggressive phone calls telling us that we needed to return to hear out the new offers.

In July 2023, at the Christmas Mountain resort, we were told that they needed to speak to us so we understood how to properly utilize our points. This was nothing more than a blatantly false ruse to trap us in a room with their sales team. We declined over and over and over, but they made us suffer through an agonizing 5+ hours of the same banter about upgrading. Having been withered to the point of simply needing to leave, uncharacteristically, we folded to the pressure of accepting to upgrade. Even though we couldn’t, we were put in a position that should not have happened after many attempts to walk away and several refusals. This has become an extensive financial burden that we never wanted. Because of the constant harassment we have been subjected to, we are seeking an expedited termination of our contract.

I was about to seriously fall out from lack of food when I just gave them a hard No! (I gave Maria several warnings about the time and Food.) I would have purchased on the spot if she had just Listened to my clues about Food and being hungry. Be more Time conscious and don't assume because a person has an expensive handbag they will buy. You guys were kind of obvious about my bag (both of you). As a former surgical sales rep for 16 years you should make Note of these things mentally but Not say them out loud. Both Maria and the other employee were super friendly but Maria lacks Laser Focus on what Each client tells her. Take notes if you have to!

To avoid being charged more, we attended the required presentation, but was surprised to be asked for our IDs, as we were under the impression attendance carried no obligation. We watched the approximately 1-hour presentation which portrayed an effortless and hassle-free points system; We now know to be untrue. After the presentation, We were ushered to another room, with no exits in sight, and presented with 3 different offers of varying point values & amounts, then pressured to make a purchase decision. Despite expressing hesitation, they continued to employ manipulative sales tactics, emphasizing urgency of limited time offers & attempting to appeal to our desire for family vacations.

After hours of extremely high pressure, we agreed to purchase the middle-tier package. The entire process lasted over 5 hours and was not, as promised, a 1-hour no-obligation presentation. We were hoodwinked into a contract without being adequately informed about the transferability of the liability of this timeshare to our children. BGV failed to provide complete and transparent information, which would have influenced our decision to purchase the timeshare. Our family does not have the means to assume this financial burden, and had we been aware of these details beforehand, we would not have proceeded with the purchase.

Our granddaughter was also staying with us in another room, and she had a roach problem as well. Then we were subjected to an owner's update that we were required to attend. There was no update at all, in fact, the salespeople just went into another pitch, trying to sell us more property, for more than 3 hours. We told all the salespeople there is no way we are investing more money in Bluegreen when you can’t even keep your rooms clean. This is a basic function of operating a resort and this company seems to only care about grinding people into a sales presentation and adding more debt to struggling families. This makes me question why we are paying such high maintenance fees that we were told to go towards the upkeep of the resorts. I don’t see any improvements at Bluegreen resorts, let alone any upkeep. Having spent close to $15,000 on dismal vacations, at outrageous costs can no longer be tolerated.

The tactics used by Bluegreen sales teams are reminiscent of elder abuse, a common tactic employed by unethical salespeople. The pressure, the manipulation of facts, and the disregard for our well-being were nothing short of abusive. We were worn down, coerced, and misled into purchasing more points under false pretenses, all while being made to feel like idiots for potentially passing up what was supposedly a "great deal." In addition to the exorbitant maintenance fees, which have more than doubled over the years, we were never informed that our children would be held responsible for any remaining balance and maintenance fees after our deaths. This omission of crucial information is a clear indication of your company's deceptive practices and lack of transparency. It is abundantly clear to us that you are not in the vacation business but rather the financial business.

After this clown call was complete and we were confirmed to stay at their Las Vegas location called Club 36 (it's everything but a club) we planned for the upcoming stay. We were told at Bass Pro about having to commit at least 2 hours of our time for a presentation in which would go in detail about vacation packages and so forth offered by Bluegreen. I did my research and watched a few youtube videos so I could get an understanding of what we were going to walk into (something I suggest someone who is new to doing these type of vacation packages to do). Arrival day came and we checked into Club 36, and were given details about our stay and when and where we would need to be for our presentation. We were advised that we had to be there 10 minutes before our time of 11AM. We go into our room and let's just say if the word bleak had a picture attached to it. This room would be its definition. There was nothing special and nothing giving the sense that you were at a so called resort.

The day finally came where we had our presentation. Our salesperson finally came in after waiting 10 minutes and introduced himself. He took us to an open area where other couples and individuals were. Before the sales pitch began, they offered snacks, drinks, and so forth to put you at ease. Once that is all said and done, the sale begins. Our salesperson began light, asking personal questions about our lives and tried to build similarities with us. Bringing in his experiences and to why he bought into the company vacation packages and why he works for them. He kept using the subject line of family and building memories with bluegreen and again why he purchased into it and kept upgrading his points. I saw that he used this more in trying to build a connection with my spouse than me because he hit their soft spot. Especially since we had our children there with us (something I do not recommend you bring with you to this presentation).

After all this talk, his manager came and introduced himself and provided a little insight to offers and packages bluegreen offered. Again using his personal experiences as well as to why he bought into bluegreen. The manager said he would be working on offers and asked our sales rep to take us to show us some of the rooms on sight that bluegreen offered. The rooms shown definitely were what we would have expected to start with. Each room looked like rooms in model homes and were bright with fully modernized furnishings. Our disappointment to what we were staying in, started to increase after we saw these rooms.

After the tours were completed we went back to the table and just like a salesman at a car dealership, the manager laid out the offers for each package bluegreen offered. The manager then took over the sale and began to throw in additional vacation packages to better entice what he was showing. One thing you need to look out for and need to pay attention to is the interest rate as well as the fees. Luckily going into this, I knew about these fees and they're ever changing $. The reps don't tell you this and when you ask questions they dance around the amount. During the initial presentation, do not ask questions, take mental notes what what they are telling you so you can assess and ask when they bring you the numbers.

At this time, we were well passed the 2 hour window and going on now 3 hours. I was already fed up and annoyed. Our children were also annoyed so I began the shut down. I advised both that we were not interested and after one question about what it would take to get us to buy, I shook my head and said nothing. The sales pitch was over and they initiated our exit quick. Total disengagement was started by both these characters and our "want to be friend" of a salesman ushered us out to another room to get our promised gift card. Once they both knew they were not going to get a sale, they ignored us and did not give us the time of day even when we saw them around the property. If someone from bluegreen is reading this I would recommend the following:

#3- Appearance of staff- I'd recommend maybe an attire check, stained dress shirts the strong odor of cigarette doesn't necessarily scream "buy from me". Then again it was Las Vegas.

I rejected three different offers before finally succumbing to the relentless onslaught by salespeople. I asked for time to think about the purchase, but I was told that I had to decide right there. This high-pressure sales environment was designed to confuse and manipulate customers, and it is a disgraceful way to conduct business. We were also emotionally manipulated by the Bluegreen sales team. Our sales rep used her illness to paint a wonderful picture of how Bluegreen saved her from depression and gave her a purpose in life. Meanwhile, I was lied to about the availability of the timeshare. I was told that the hotels were private and exclusive to owners only, creating a false sense of exclusivity and luxury. I was also led to believe that the timeshare would be a real estate investment, which is a complete fabrication. The deceitful tactics employed by their sales team are nothing short of reprehensible.

To add insult to injury, during the closing, we had already been there for almost six hours. We were mentally and physically exhausted, and I was in pain from a medical condition, so we felt as though we were being rushed through the process and not accurately informed of my right to rescind the contract. Additionally, I was not fully made aware that the interest rate on my loan would be an exorbitant 16%. This predatory lending practice is unconscionable and preys on vulnerable individuals who are simply seeking a relaxing vacation experience. Ridiculous!

It sounded too good to be true so I asked several questions once being told they have a partnership with the Double Tree and the JW Marriott. Alyssa checked with her Manager whose name I don’t have and he confirmed that since it was under the Marriott umbrella that they have a partnership there and I would be able to stay there. I double-triple checked by saying “so you’re saying I can stay at the JW Marriott which is $500 a night for only $279 for the whole weekend?!” She confidently said yes and the manager was there listening and went as far as to say “you’ll like it there. I’ve stayed there and it’s nice.”

I proceeded to ask more questions and even went as far as booking for specific dates which were March 8th-11th, and she said that shouldn’t be a problem and they would hold the dates in the system so that when I speak to a reservations specialist on Monday they would be able to completely lock in those dates with the hotel and I’d be good to go. I asked her why did I have to wait till Monday and if I should call the hotel directly to tell them about this and she said that the reservation specialist would take care of everything for me and that they weren’t available on the weekends.

I asked a few more questions just to confirm the legitimacy of what Alyssa was saying and she assured me this was legit and so did her manager who you could hear talking loud in the background. Alyssa said that what she was telling me was legit and if it wasn’t she would lose her job. I called a reservationist on Monday to lock in my dates and I was so excited to do so only to be extremely let down! I spoke with someone named Kristina who told me that I WAS NOT going to be booked at the JW Marriott because they don’t have a partnership with them. I said how could that be when Alyssa and her manager told me they had the dates held in the system. She said they have dates held in the system for me at the Embassy suites and she proceeded to try and force me to move forward with locking them in.

I said, "Excuse me. Why are you not acknowledging that I was blatantly lied to on a recorded call just so that this person could get a sale???!” Kristina in a very nonchalant tone said she’s sorry I was experiencing that but encouraged me to move forward with booking at the embassy suites because it was still a good deal and just as nice of a hotel, which a total lie because the embassy is a 3 star and the JW Marriott is a 5 star!!! I was so shocked at how she was pressuring me to move forward just to keep the sale and how I was scammed during the initial call, I asked to be transferred to her manager. She was very rude and told me they are going to do the same thing that she is doing! I am so disgusted by the deplorable con man behavior that was exhibited by this company and how they were willing to lie and scheme on a recorded call just to rob me of my money.

I spoke with someone in corporate by the name of Christopher ** who stated they would start an investigation into the employees who flat out lied in order to get a sale and would follow up to let me know what steps were taken and the outcome as much as he could given he has the ability to, and would also work to find me a room equivalent to what was promised at some of the more high end hotels you all partner with if any. He called back on Wednesday and told me that he couldn’t lock in dates at Hotel Indigo or one of the BLUEGREEN suites because those dates weren’t available. I went as far as changing the dates and still nothing. At this point the only option presented was refunding me which wasn’t enough to account for my time wasted, inconvenience, and how this situation has impacted my ability to book at hotels of my choice within those dates ranges at responsible prices because we’re closer to the time I plan to stay.

Christopher was supposed to contact me on Friday which is today to provide me with an update on those employees and what other promotion, discounts, or incentives he could provide and he did NOT keep his word. I am totally frustrated and disgusted with this entire process and the back door boiler room behavior exhibited by your employees. To blatantly lie to get a sale should be a fireable offense and the lack of resolve to this matter is alarming.

I could leave them in their onsite daycare but they have to be potty trained (2 of them are not). After going back and forth with them they said the children could attend as well for the 2hr presentation (lol good luck with that). After that ordeal, they give us the directions to our hotel, which we were confused since we were told we'd be staying in a family suite at the resort. It even said that in the email confirming our stay. Needless to say, the hotel they set us up in was 20 minutes away, in a run-down, cheap dirty inn. It barely fit our family of 6, the bathroom shower was broken, etc.

My first thought was shock at the fact they truly believed we would leave 4 small children ALONE in a hotel 20 mins away to attend their seminar. And secondly, they thought a family of 6 would fit in this small room for 3 days. I immediately booked a room at the Westgate resort in a deluxe family suite. Never again. If they truly wanted to sell their resort and amenities they failed miserably because I will never step foot there again.

The sad part, we were under the impression we'd be onsite at the resort so we planned things to do while staying there. If I had known they would have done this to us I would have just booked at a Disney Resort again. We have plenty of friends and acquaintances that went through it and even purchased their timeshare thing, and each of them said they all stayed at their actual location for the "trial" run and seminar. Not sure what happened here, which is a shame because we come to Orlando every year and could have possibly been interested in this, but no, terrible business practices and I would never recommend.

Four purchases later and I am only deeper in debt, and I have found out that at every presentation, their deceptive sales tactics led me to another purchase. With the amount of money, I have paid them, I could have traveled to Ireland and back, every year since I signed up with Bluegreen. I wish I had never gone into Bass Pro Shops and been suckered into purchasing a discounted trip from a Bluegreen representative. They have crushed my dreams of visiting Ireland and all they care about is taking my money and providing very little, if anything, in return!

We're now trapped in a lifetime commitment with obnoxious fees and interest rates through the roof which we have no way to pay being on Social Security only and living on “paycheck to paycheck”! We were never told about our right to cancel the stupid thing, and the supposed exit department doesn't exist! We truly feel scammed and financially strapped. All because of a bunch greedy timeshare salespeople! This experience has caused our family immense stress and strained family relationships. I can’t believe we would be stuck in a situation like this. We want nothing to do with this company and I hope that one day everyone who has been through a similar situation with Bluegreen gets their money back! This is outright fraud!

The Bluegreen representative made numerous misleading claims, including the exceptional nature of the offer and the pricing, which later proved to be false. We were subjected to high-pressure sales tactics that pushed me into making multiple upgrades to my membership without full disclosure of the financial implications, including increased maintenance fees and additional hidden costs. Bluegreen failed to provide clear and comprehensive information about the terms of ownership, maintenance fees, and other ongoing financial obligations associated with the timeshare agreement.

Promises made during my timeshare ownership, such as access to the Travelers Save Plus (TSP) program and mortgage refinancing, were never fulfilled, leaving me and my wife feeling deceived. It is our belief that these fake benefits were presented to us and that the salespeople were intentionally dishonest, knowing full well the loan couldn’t be refinanced and that we wouldn’t qualify for the TSP program. Throughout our ownership, we were never informed of our Right of Rescission, the Truth in Lending, financial charges, perpetual maintenance fees, or the burden of passing on ownership maintenance fees to heirs or our estate. Bluegreen is a SCAM!!!!

Our attempt to use the package in Las Vegas turned into a three-hour sales presentation, where promises of exotic travel and profit from a timeshare investment were thrown at us. Exhausted and feeling forced, we succumbed to false information and purchased a plan that has proven to be a burden. Booking vacations turned out to be dreadful, with limited options and additional costs for accommodations. The financial strain of loan payments, a hefty down payment, and exorbitant maintenance fees have been overwhelming.

The most egregious aspect was the forceful tactics used during the contract closing. We were held against our will for over three hours, enduring relentless pressure. This treatment of vulnerable elderly customers is unacceptable! Consider yourself warned—steer clear of Bluegreen Vacations unless you want to risk falling victim to their greedy salespeople.

From their deceptions and pressure tactics to unexpected maintenance fees, this has added more financial strain. Attempts were made to assert our consumer rights that were futile. As elderly individuals on a fixed income, we strongly caution others to be highly skeptical of Bluegreen Resorts. Investigate thoroughly before considering a timeshare and be aware of potential pitfalls. Hoping that sharing this will spare others from similar hardships. Our plea for a swift resolution remains ongoing and unanswered.

After another 20 minutes, Marcus who claimed to be a manager comes to the phone with his no integrity word-playing tactics. That was another example of the lack of integrity EVERYONE ASSOCIATED to this place has or rather has not. Long story short I have to attend as they mentioned the old fine writing line apparently they have something in fine small writing that they use as their fallback. Also we found out they will charge us an additional $100 for not canceling within the 14 days that use as a hook. These people are DEPLORABLE, DESPICABLE DISHONEST people from the top down! I stand in awe how the BBB & the consumer affairs allow such trashy scam artists to stay in business.

Our first trip with Bluegreen was to the Wisconsin Dells, and we were convinced to upgrade our package. We were told we could rent out our points to cover maintenance fees, but it turns out that's not allowed. Were we misled on purpose? It's hard to say. On another occasion, a staff member opened a credit card without my permission, and that's caused problems for my family. If they had just been honest about the costs, we would have walked away. In New Hampshire, we were urged to upgrade again, with promises of renting our unit on Airbnb. It sounded too good to be true, and it was. The pressure during these presentations was so intense that it caused anxiety for my wife.

My health is a priority, as I'm dealing with recurring prostate cancer, and stress makes it worse. Bluegreen's tactics have taken advantage of me and put my health at risk. Financially, it's been a nightmare. The depression we feel when making payments is unbearable, and we've had to resort to taking out a home equity line of credit to keep up. It became difficult to discern truth from fiction. This experience as a whole has undoubtedly taken years off my life, which I can never regain. We wish to cancel the contract and for Bluegreen to provide some compensation – it's only fair.

The pressure to buy was relentless, and we ultimately caved in to escape the never-ending sales pitch. Since becoming timeshare owners, our experience has been a never-ending nightmare. Booking a stay has been an exercise in frustration, with promises of availability completely unfulfilled. Instead of addressing our concerns, their staff only pushes us to purchase more points, making empty promises that upgrading our membership would solve all our problems. We were told about "exclusive" deals available only that day and given a supposed "golden ticket" to magically unlock the vacations we were initially promised. All we got from that meeting was an additional ownership contract and deeper in debt.

To make matters worse, we've now spent nearly $20,000 on this timeshare. For that exorbitant sum, we could have traveled the world multiple times. Instead, we've managed to take just three trips totaling eight nights, with each night costing an outrageous $2500. They've taken advantage of unsuspecting customers like us, and it's disgraceful. I urge anyone considering doing business with this company to steer clear and save themselves from the financial nightmare we've endured. Terminate our contract immediately and consider this a one-star warning to others.

Regrettably, every promise made to us turned out to be nothing more than a fabrication. We were approached and pressured repeatedly, dealing with four different agents, each claiming to have a better deal than the last. If honesty had prevailed, and the true usability and cost of the timeshare had been disclosed, we wouldn't be in this situation today. The contract review was done in 15-minutes, and we were discouraged from reading the contents. The staff provided half-hearted explanations, leaving out important information.

Over the past five years, we've faced arbitrary reservation policies, limited availability, and undisclosed fees—cleaning fees, RCI fees, roll-over fees, and more. Out of 15-20 attempted bookings, we've only been confirmed four times for a total of 10 nights in less-than-ideal locations. We've paid approximately $25,000 to BlueGreen, expecting multiple vacations per year, not an average nightly cost of $2,500!

Miraculously, I was called the day before my arrival day and told that they found a much nicer room at the Tradewinds fancy resort on the beach and felt much better. When we got to the room, I was horrified! Tiny sparse room that was the worst room I have ever stayed in.

Mold all over the bathroom, only 3 drawers for clothes in a beat-up dresser with one drawer that didn’t close, the phone didn’t work the entire time we were there and I called to fix it many times, old torn blankets, stained bolster on the bed, the door stuck so bad I had trouble getting in and out. It was a dump tucked away in a nice resort, and I have NEVER stayed in such a horrible room!

At the presentation, the speaker was very condescending, repeatedly said that if you can afford this vacation you can afford your club, actually told one guest that he should get a part-time job at Walmart if he needed extra cash. Then the sales guy that took us was nice, but wouldn’t answer any questions about the cost of the club and kept showing us pictures of very nice resorts and beautiful, modern spacious rooms for over an hour. We tried to leave and he finally showed us the price.

I said I’m not making a $22,000 commitment and would rather pay as I go. I mentioned that we go on cruises and he said you have great discounts on cruises, so I had him look up the cruise that we have booked for next September on the big TV in the front of the room so he could show everyone. I got a much better price with a 2 category upgrade, free gratuities and $150 onboard credit through Cruises.com; about $600 savings over his price. We were shown a beautiful, clean modern suite and told members stay in rooms like that. We looked at each other and asked him how you can put us in such a crappy old broken down room if you expect us to plop down over $20,000; he said people pay $500 for the room we were in!

I looked up the room on my phone and it said $189 for a standard room. We asked if we could leave and get our deposit back and he made us go back to the sales room again and kept us there for over another ½ hour trying to convince us that we were making a big mistake passing up this great deal. To top it all off, we met 2 couples by the pool that afternoon that said they had the exact same booking experience! They paid for 4 nights at the Bilmar, were given 3 nights at the Cambria and then miraculously were given the same awful room at the Rumfish, and also said how can you expect us to spend $20K on your club and beautiful suites after being put in such a tiny awful room.

Oh, and the $100 dining card that we were supposed to get at the welcome center just came in the mail and there are only 2 restaurants that we can use it in and they are both cheap nasty places that we wouldn’t go to even if we were starving! I have photos of our luxury accommodations.

We were super excited to visit Bid Cedar Lodge Registration center, the promised destination. But as soon as we arrived we were told that we were at the wrong place, we were sent to the BlueGreen office. Upon our arrival at the Bluegreen Welcome Center at Big Cedar Lodge Wilderness Center, we were then told we were staying at the Chateau by the Lake, 30 mins away from the Bid Cedar Lodge. We were in shock and so disappointed. The Chateau by the Lake was nothing like what we were promised. The Big Cedar Lodge was the only reason we agreed to visit the Ozark's. Our vacation dream was ruined.

Since the the presentation was mandatory, we attended. Like I mentioned earlier, the speaker was shady and the sales sack people seemed super fraudulent. Long story short, their timeshare was 49,999 plus an annual fee of 2000 per year. They were ready to run people’s credit with a 16.99% APR. They pitched several sales pitches, after declining one they threw another. They were super aggressive and made you feel like you had no other option. Please beware of this!!!

Killing time before check-in, we explored the local kingdom, facing the trials and tribulations that come with three young adventurers and no early access to our castle. But wait, the plot thickens! The resort's exterior was a facade of grandeur, with a water park and picturesque mountain views. However, stepping inside the castle gates, we were welcomed by a less-than-fragrant maiden, bestowing upon us cursed wristbands. These bands, our keys to the kingdom, were to be worn at all times, lest we pay for their replacement.

The elevator to our chamber was a dungeon of its own - a moldy, broken relic from a bygone era. Our room? A den of damp and musty despair, with a bouquet of eau de ashtray. The surfaces, supposedly cleaned by the sorcerers of housekeeping, were smudged and grimy. The realm of the bathroom was ruled by mold and broken fixtures, a kingdom in desperate need of a hero. The quest for a hot shower? Futile. Our family endured a three-day drought of cleanliness, a test of our very humanity.

But the adventure takes a darker turn. The resort, unbeknownst to us, lay in the shadow of the dragon's lair - a landfill. The stench was so fearsome it vanquished the stomachs of our young ones. In search of a silver lining, we ventured to the indoor waterpark, only to find its waters tainted by a murky brown curse. Nightfall brought no respite. Our beds, surrounded by treacherous metal frames, were a battleground for bruised shins. And there, in the heart of the bed, lay a fallen spider - a grim omen. Yet, in this tale of woe, there were glimmers of joy. Outside the cursed walls of Bluegreen, the land was rich with activities that brought smiles to our young ones' faces. The climactic scene unfolded at the obligatory presentation. A comedy of errors ensued, culminating in our swift departure, gift card in hand, after voicing our displeasure to a somewhat bewildered audience.

Our tale concludes with a twist - a potential bed bug invasion, leaving us to strip in our own garage and retreat to the safety of hot showers, praying our castle had not been breached. Thus ends the saga of our Bluegreen escapade - a journey of mold, stink, and disillusionment, costing us a dragon's hoard of $375. We seek recompense from the Bluegreen coffers, as well as reparations for potential damages to our kingdom.

In retrospect, this narrative, originally penned in the ink of anger, has been rewritten with a quill of reflection. While the dragon of Bluegreen scorched our expectations, the surrounding lands provided a sanctuary of fun for our young adventurers. And so, dear reader, we impart this tale not as a chronicle of misery, but as a cautionary fable. May your own quests be free of dragons, hidden traps, and cursed resorts. Here's to journeys filled with genuine enchantment, not just the illusion of it!

The sales team in New Orleans was beyond terrible. Pushy, obnoxious, and overbearing. They strong-armed us into a presentation, holding our free stay as leverage; this is a scam. The presentation itself was a never-ending circus. The sales guy roped us in with sweet talk and empty promises. Then his manager came in, amping up the pressure. They sold us on a "real estate investment" lie, claiming we could rent it out. What a load of nonsense! The purposely rushed contract signing left us in the dark about our rights and the details of getting into this mess—no disclosure of the finances, which is likely illegal.

Now, we're stuck with a ton of debt. Getting involved with Bluegreen has been a colossal mistake. The promised availability doesn't exist, and the condo is a burden, not an "investment." Bluegreen, do the right thing and cancel this contract! It's a small ask compared to the damage you've done. I hope everyone who reads this is aware of the lying, cheating company Bluegreen is!

I again explained that I did not agree to the terms and I would just take the loss, this is when he connected me to his "supervisor". She went back and looked at the chat session and said, "Ok, I see what happened, I can fix it," so she supposedly canceled the booking and was looking to book something else that met my conditions. I was promised a call back within 24 hours if she could find an alternative for me. Well, in the past 24 hours I got 2 confirmation emails, no cancellation email and crickets from the supervisor. This place is high pressure and the vacation is not really a discount because by the time they add their "fees & parking" you would end up paying more than if the stay was scheduled without BG, so basically I would be paying to go listen to some high pressure sales. No thank you. I will just consider this a loss and move on. I am waiting for the other shoe to drop..will update.

I was held hostage at the presentation for a grueling 8-hours! A clear disregard for my time and convenience. The lack of freedom to choose my unit, coupled with coercive tactics like enticing gift card offers, revealed the company's lack of ethical standards. After careful review, I was shocked to find out about Bluegreen Vacations' past legal battles involving deceptive sales. I now lack trust in their integrity. I should have seen the red flag from a mile away! Avoid Bluegreen at all costs.

The smug and rude looks are awful as they realize we are made of stone and not buying. If they had thanked us for attending, and perhaps another time if we are ever interested, instead I'm here making it public, that Bluegreen is just like all the high pressure tactics to suck you in. Later at the pool, a timeshare owner said they get pressured to buy more points, with the same high pressure sales tactics. Will never go to another timeshare presentation again. The fine print in the brochure should say "3 to 4 hours of presentation and high pressure sales tactics." But, then, who would buy the vacation package.

During these lovely predatory contacts, you are typically insulted as an owner that you don't either know enough about the company (send you email updates all of the time), today we were equated to children. Even if you say no we don't want this, the predators keep trying to find reasons to get you into that room and waste 2+ hours of your time, make you uncomfortable, and then ask you to refer/write down emails and phone numbers of your friends and family (which we would never do). All in all, pathetic, Bluegreen should work on their non-owner outreach and instead make their owners more uncomfortable than ever imagined. We have asked repeatedly not to be contacted, doesn't work. Still continues to this day.

Good luck actually booking a vacation. It’s impossible, this whole thing is useless. The so-called "owner update meetings" were another cruel joke. Disguised as informative sessions, they were elaborate ruses to sell more points. They always say their meetings are brief, but they turn out to be hours long and you end up ripped off at the end. Let's not forget Bluegreen's sordid history of deceptive practices and legal troubles. Their sales tactics have landed them in court, a testament to their moral bankruptcy. Even their loan officers failed to disclose vital information, further exposing their deceit! I refuse to continue to keep getting taken advantage of! I want my money back and for the timeshare to go in the garbage! If anyone considering Bluegreen Vacations to run in the opposite direction. Spare yourself the shattered dreams, wasted time, and financial burdens. Bluegreen is a scam!

However, we find it shady and scarce because our contract is 133-pages long, and took MAYBE 1 hour to complete, 60-minutes at most to go through and sign 133 pages. They took advantage of us being exhausted beyond all belief and NEVER told us of our right to cancel, or even how long we had. Turns out, we only had 10 days to cancel the contract and they buried it in the 133 pages! That would have been great information if were given to us before the 10 days expired. They intentionally pick and choose what to tell you.

Signing the contract was rushed and unclear, leading to confusion about cancellation terms. Promised discounts were absent, and our preferred accommodations were denied, despite availability elsewhere. Trying to use our points proved impossible, forcing us to pay out of pocket, and maintenance fees ballooned unreasonably within a year. The unauthorized credit card charges for Travelers Plus and the insistence on auto-renewal or fees demonstrate a disregard for customer preferences. Overall, this company's practices have left us feeling deceived, manipulated, and undervalued.

I will 100 perfect tell you, they make everything sound way better I promise you! DO NOT DO IT. Even if it is handed to you. We have been members for 30 years since my parents have since passed to me and it’s only gotten way worse! All they care about is money. They also change what they tell you and then will say “Do you have that in writing from us” per a bluegreen employee.

The day of I spend 2 HOURS WAITING AND TRYING TO SPEAK TO MULTIPLE PEOPLE AND NO ONE HAD THE RIGHT ANSWERS OR FIXED ANYTHING. We ended up cancelling our reservation which you get charged $140 to do and this company ruined what was supposed to be a great birthday weekend vacation. THESE PEOPLE ARE ABSOLUTE CROOKS! Stay as far away as you can and I hope this company gets shut down someday because they are terrible people for doing this to people.

During the presentation, we were promised a world of travel opportunities through a timeshare. As someone unfamiliar with timeshares, the concept seemed appealing. However, the financial aspects were downplayed until the very end. The sales representative persisted, offering reduced prices and even mentioning a military discount, despite our ineligibility. Hours of negotiation finally led us to reluctantly agree.

Later, we received another offer for a "free" trip, which turned out to be an attempt to sell us even more points. Feeling coerced, we were told the price would double if we didn't commit immediately. Promised availability was lacking and undisclosed maintenance fees caught us off guard. It's clear that information was selectively shared to convince us to commit.

The most concerning part was feeling essentially detained during the contract signing process, with coaching on what to say. The rescission date was buried in the contract, leaving us no chance to cancel since the staff conveniently did not mention it. We genuinely hope that Bluegreen Vacations takes this feedback to heart. Transparency and fairness are crucial in any customer interaction. We hope our experience serves as a reminder to prioritize customer trust and ensure that others don't find themselves in a similar situation.

In February my husband and I sat through an update and advised the sales rep. we wanted a way to be released from our timeshare. His idea was to sell it to a friend with bad credit and then have them stop paying the yearly fees. At no time did he mention the Responsible Exit program. So, if you call their regular number and the agent tells you they do not have that department, don't believe them. Insist or use the number above. If you have future vacation plans insist they transfer the over. Good luck. I'm so glad to be done with the worst financial decision I ever made.

Upon check-in, I was hit with the news that the presentation time was inconveniently scheduled, forcing me to rearrange my entire vacation plans. Strike one against Blue Green Vacations. The sales representative was relentless, completely disregarding my disinterest in a timeshare and my financial limitations. For over 3.5 grueling hours, they bombarded me with high-pressure tactics, leaving me feeling trapped and exhausted.

To add insult to injury, the promises made during the presentation turned out to be empty lies. The extra points they promised were useless, providing limited options for booking desirable destinations. Their claims of exclusive ownership privileges were nothing but smoke and mirrors, as their resorts were open to anyone. Hidden fees seemed to emerge at every turn, draining my wallet. And as if that wasn't enough, they conveniently omitted the disclosure of the finance charge, a sneaky move that would have deterred me from proceeding with the purchase. Blue Green Vacations Resort Mountain Run, your unethical practices are despicable. I strongly advise anyone considering this establishment to stay far away. Spare yourself the anguish, disappointment, and financial burden. This place is a true nightmare, and I wouldn't wish it upon anyone.

What hurts most is the deceitful tactics employed by the sales team. We were promised there would be little to no cost involved in the upgrade transaction, but we were presented with a "Purchase Proposal" of $20,000. When we questioned that amount, the sales team failed to provide a satisfactory explanation. To add insult to injury, we later discovered a $450 Administrative Fee in the contract, which was never mentioned during our meeting. We also found that we had supposedly purchased an additional 22,000 points and were now obligated to pay $1,222.65 in immediate maintenance fees. These charges were not discussed or agreed upon during the sales meeting, and yet we were expected to pay them without question! How can this be legal? Total cost = $21,672.65. I hope no one else goes through this. Please take our story as a warning.

We had been contacted also by Cohn & Dussi, and spoke with a lady by the name of Nancy, who told us that if we paid $7,178.37 then Bluegreen would cancel our timeshare and remove negative information reported to the credit bureaus. While we want nothing more than to be out of this burden, we simply do not have the funds to pay that large of a balance to end our agreement. My health issues have already created one financial burden for us, and paying this large of a balance to cancel would create an even greater problem for us. We offered to pay $2,000 to be done, free, and out of Bluegreen forever, as this is all we can afford right now. However, our offer was quickly declined and our case was closed due to our hardship.

We fear now that Bluegreen Corporate has been unwilling to help us and we will soon find ourselves in an even worse situation. We asked for any assistance to relieve us of this financial burden as quickly and painlessly as possible. We are willing to come to a reasonable resolution, but nobody in Bluegreen Corporate has been willing to negotiate this with us. Disgusted that we were tricked into this nightmare with high pressure sales pitches, lies sold as promises, and the thought of dream vacations with our family. The pack of lies has done nothing but drive us closer to bankruptcy.

Ron and Michelle L.

Upgrading to the Gold Standard membership proved to be a sham, with limited availability and worthless "free" weeks. We were pursued even during our vacations, wasting precious time on more high-pressure sales presentations. The maintenance fees escalated beyond reason, adding to our financial burden. We feel trapped in a financial nightmare with no clear solution. We implore anyone considering a Bluegreen timeshare to run the other way and avoid the heartbreak and financial strain we now face. Please take our warning seriously to protect your sanity and financial well-being.

I was lied to by Bluegreen Resorts and coerced into signing a contract with them. They promised me the sales price of the timeshare was $12,600, but they obscured the fact that with the ridiculous interest rate, I will be paying $13,700 in FINANCE CHARGES alone. This has more than doubled my purchase and I can't believe they pulled one over on me. Especially considering in the year I've owned the timeshare, I have not been able to take a single vacation but Bluegreen doesn't mind continuing to take my money every month. Because of this, at 70 years old, I am forced into working for Door Dash to make ends meet.

A couple of weeks before our scheduled dates, we were informed that we'd be staying at the Branson Grand Plaza Hotel. We assumed this would be a suitable substitute by looking at the hotel's website. Were we ever wrong! First off at the front desk was a sign that the pool and hot tub were closed. Next, we couldn't get into the room. A worker came and said, "You had to push it really hard, almost kick it!" We got in and the musky smell was overwhelming. It was awful and dirty. The bed was about a foot off the floor. I have since read reviews on this hotel and it barely received a one-star rating.

Complaints of anything from bed bugs, roaches and filthy bathrooms. We checked back out in about 30 minutes. We were not staying at a place like this on our anniversary or any other day! It was almost impossible to find another hotel room in Branson on a Friday night at 4:30. We finally found a vacancy in at a Best Western (sight unseen) in Branson West. This is a small town about 10 miles away from Branson proper. This cost us another $161 for about a 2-star hotel with no restaurants or even convenience stores anywhere around. At least it was clean, and the personnel were nice. After all this, we were almost late to our Sight and Sound show starting at 7:30.

After this one night, we decided to drive back to Tulsa to stay at a decent Homewood Suites which cost us another $165. In total our 2-nights cost us over $500 (including the $179). When we got home, I called Bluegreen customer service to ask them for a refund of our $179 as we couldn't stay in the horrible hotel which they had reserved for us. After on hold for 45 minutes the agent agreed to a refund. Just a short time later we received an e-mail telling us after further review they couldn't refund the $179 because we had received a $75 Bass Pro gift card and a $175 Visa card. On June 15 when we signed up for the vacation, we were promised these gift cards after attending the sales presentation and were also promised a wonderful hotel stay. We did attend the sales presentation so were entitled to the gift cards. But we could not stay in the inferior hotel! This spoiled our anniversary weekend! We should have stayed home and went out to dinner!

Stay away from the Bluegreen sales reps at Bass Pro or Cabela's! It's a total scam! Fortunately, we did not succumb to their timeshare sales pitch. We told them we weren't interested which was priced at $48,500! After two or three salesmen and alternative plans for $30,000 and another for $200 a month in order to get a low-cost hotel room, we finally we able to leave! Don't fall for these "awesome" vacations! Walk on by these sales reps at the stores! Totally not worth it!