Advantage Rent-A-Car

Advantage Rent-A-Car Reviews

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Advantage Rent-A-Car Reviews

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    Page 1 Reviews 0 - 10
    Coverage

    Reviewed Oct. 2, 2024

    Do not rent from this company. They make you take insurance which you don’t need. They charge me an extra hundred dollars with my insurance would’ve covered me. Paid a little extra go to a bigger name company. You will not regret it. Beware of this place.

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    PriceStaff

    Reviewed Sept. 29, 2024

    I had a receipt for my rental for $63.84 total charges from Car Rental Savers. I declined any insurance charges as I have my own insurance. Rental agent then tried to charge me over $400.00! I objected and then she lowered the charge a little bit. After much distress and showing the receipt to her, she again acted like she was doing me a favor and lowered the charge a little bit more. I was tired, frustrated and angry with such horrible treatment by such a "con". I showed my insurance declaration page from my insurance company, receipt from Car Rental Savers. She wore me down. I finally gave up. Was then charged $169.15. This was the worst experience I have ever had with a car rental agency. I should be refunded the overcharge of $105.31 at the least.

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      Sales & MarketingPunctuality & Speed

      Reviewed Sept. 21, 2024

      They are a scam, I was charged an extra 150 dollars for returning my car two hours early, not late but early. They refuse to refund me. Once they have your credit card number you're screwed. They add what they want. Be careful, go with a reputable Company.

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      Staff

      Reviewed Sept. 15, 2024

      Anthony in PR, was so helpful, very nice. We were in and out in 15 minutes. It was a new car. It was clean, and ready to go. Anthony even gave us great places to go, we didn't make it to all of them but the 2 places we did go to were great. I would definitely use Advantage again And plan to next trip to Puerto Rico.

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      Customer ServiceStaff

      Reviewed Sept. 1, 2024

      I rented a car this company and was told to bring the car with half tank gas which what the front desk person said. I did that after the one week. I got a final

      Invoice an hour after dropping the car. I was charged almost $100 dollars. After calling their call center the customer service rep said that the car had a quarter gas tank and that was wrong. I would never rent from Advantage Rent a Car anymore and I don’t recommend them to anyone.

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      Price

      Reviewed Aug. 25, 2024

      ADVANTAGE ORLANDO FL...DO NOT RENT here...OFF TERMINAL SITE. SMALL. CRAMPED. I went cheap, I got what I paid for. CHEAP RENTAL PER DAY BUT MANDATORY INSURANCE AT TWICE THE DAILY RENTAL RATE OF THE CAR-RIP OFF. Took shuttle back to airport and rented from on site car rental company...hrs waiting ...and then got ripped off by FL Toll system...No cash...No humans...Welcome to the land of the Mouse.

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      Staff

      Reviewed Aug. 23, 2024

      While waiting to get a car rental the employees at this location were very accommodating and personal. The place is small and a bit uncomfortable and the employees still manage to use a low tone of voice for privacy purposes and serve to the best of their ability. For some of us coming from the states it was good to hear and speak both languages (English and Spanish) to best understand the service we were being rendered. 5+ stars to Anthony, Natasha and Javier. Love them, love them for their beautiful attention towards us.

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      Customer ServiceSales & Marketing

      Reviewed Aug. 20, 2024

      Horrible, horrible, horrible, run, don’t walk but run out of this place. DO NOT RENT from them. They run up your tab and false advertisement on website. There is no 24 hour drop off, you will miss your flight if you want to return your rental past 8pm. They have no drop box, this place had no designated safe lock box to drop off the key. I was told by a police officer to drop off my he car at the airport for safety reasons and I did. The next morning I called to notify them and they said I should’ve left the car in front of location with key inside with crack heads standing on the corner at 3am. They were angry that I safely parked the vehicle at the airport 5 min away from them. Almost missed my flight circling for 1 hour before I dropped it off at airport. Instead of thanking me they said I should’ve left the car with the key inside in a crack head infested block. Never again

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      Customer ServiceSales & MarketingPrice

      Reviewed Aug. 19, 2024

      **Terrible Experience – Hidden Charges!** I recently rented a car, expecting to pay $150 as per my booking. To my shock, I was charged $400 upon returning the car! There were no clear explanations for this price hike, and customer service was completely unhelpful when I tried to resolve the issue. It feels like a scam with hidden fees and charges that were never disclosed upfront. I strongly advise anyone considering renting from this company to steer clear. It's simply not worth the stress and unexpected costs!

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      Customer ServicePricePunctuality & Speed

      Reviewed Aug. 14, 2024

      Be warned and DO NOT RENT your car here!! Read the many comments before you rent. Our price doubled after they added a Sunpass fee even after explaining that we were Florida residents and owned a Sunpass already. They also charged a $750 deposit which is outrageous! They made us wait for a car 3 hours because we were late 30 minutes and wanted to charge more to upgrade to another car because they had rented the car we reserved. They advertise unlimited mileage yet they say we can’t go over 250 miles per day. Save your money and go with a reputable company that offers great customer service and is transparent about their prices!

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      Advantage Rent-A-Car Company Information

      Company Name:
      Advantage Rent-A-Car
      Website:
      www.advantage.com