Advantage Rent a Car Reviews

My experience with Advantage Rent a Car was below average overall. While the pricing initially seemed attractive compared to other rental options, the service and overall experience didn’t live up to expectations. The pickup process was slower than expected, with long wait times and a lack of clear communication from the staff. It felt disorganized, especially after a long trip when you just want a quick and smooth handover. The condition of the car was another letdown. It wasn’t as clean as it should have been, and there were minor maintenance issues that made me question how well the vehicles are inspected between rentals.

Do not rent a vehicle from Advantage. The company operates under Car Rental Consolidated, with Advantage being just one of many suppliers, alongside United, Routes, America, Flexways, Sonic, Capital, Wheego, AZ, ACO, York, Carwiz, Zoom, OTO, Colusa, and AddCar. Be aware of numerous hidden fees. I declined their insurance and provided proof of my own coverage, yet I was still charged $91 for having my own insurance. They charged 7.5% federal tax for $32 and a customer charge for $24.50. They also apply heavy pressure to purchase their toll road package. I reserved a minivan, but it was unavailable upon arrival. Instead, I was given a smaller Kia Sorento that had just been returned and had not been cleaned.

I was never treated more poorly in my life. I do have the means to pay the up sells, but the hidden crap that they threw at me was just off the charts. They do lure you in with low pricing, but upsell you to a point where you cannot get a car unless you agree to their terms. I felt so bad for the American public who was looking to get an inexpensive rental car. And all they kept telling us was, "You must read all the terms and conditions." Nobody reads the terms and conditions in the fine print. It was one of the worst experiences I’ve ever had in my life. Shame on that company and shame on the people treating the American public this way.

Worst rental car experience my life! Do not use them. There are up charges for everything. Total rip off! Car was dirty. It took over an hour to even get to the counter. I will never use them again. Cypress st near Tampa airport. 😤

-Josh

We rented a car in Detroit for a niece’s wedding and had booked a car through Advantage rental car at budget. When we got to budget they would not accept a voucher from Advantage rental car saying it was a third-party situation and they were very rude. They overcharged us about $150. It was late at night and we just had to have a car and there were no other rental companies to choose from in this Detroit airport. I’ve been trying to argue and I’m getting absolutely nowhere. They were very rude at budget and I would not recommend this at all going through advantage rental car.

This place was not in a great place off the airport. The shuttle was disgustingly. The check in was an a booth inside a building that wasn’t operated by the company. There was no one to help at all. Waited 2 hours for a car. The checking took over a half hour per person picking up. There were only 2 virtual booths. Looked like someone pissed on the floor. I can see why they did it.

I don’t want to leave any stars! Run away from this company at all cost! The employee was so RUDE, Brian **. He referred to as LADY about eight times then he said I did not have enough insurance to cover the car and then I would have to raise it. I have 100,000/ 300,000 full coverage on my vehicle. I have never been so disgusted with customer service ever in my life. This was the Tampa airport on Cypress Street rental car company.

I have booked car for 7 days from 7th Jul to14th Jul 2025. The service was totally shocking as no one was picking the phone and someone at the airport parking informed that the Advantage is out of business and some new buyer is now running it. Even the bus stops, call center numbers, etc. in online booking are old and advantage has not taken pain to revise it. Now coming to my specific issues, I have informed over the counter that usd 21 were charged extra as my booking with Expedia was for 84 usd and I was charged 105 usd in receipt. I was promised that the same will be released in 2 to 3 working days. However, till date I have not received any refund and even Advantage is not replying to my emails. No refund till date... 100% cheating.