Advantage Rent-A-Car Reviews

I was quoted a Final Price on Priceline (In all of my years I have never had an issue unless You opt for add on's that will be your price) Not with Advantage. I was forced to take additional ins that double my original price. With the help of a rude agent. I will never use Advantage AGAIN!!

I was forced to have their insurance coverage which added an extra $75. I was able to transfer my car insurance to the rental which fully covered their car and they still said I needed theirs. I bought all my documentations proof of insurance, and I asked my insurance carrier if their car was gonna be fully protected using my own car insurance and the answer was yes. I emailed them. I called them. They never responded. Hopefully I never have to rent from them again and would not recommend nobody go to them.

I rented a car for my daughter to join us for Christmas, they forced her to take an upgraded vehicle, they added every charge possible, just kept telling her to initial hear. Initial here initial here, the car ended up costing us four times. What was quoted. When I called customer service they said there was nothing that could be done. Never again!

I rent a car online to the Orlando location. Once I got there, because I am a Florida resident, they requested $750 deposit and 3 bills with my address. I didn't have all the bills so I had to cancel. They are not located in the airport, so I had to get take a shuttle back to the airport and find a car on the afternoon of Christmas Eve. The customer service was bad and the whole experience was a nightmare!!! Don't go by the price, it cost me 3 times more for last minute reservation, because of them!

Firstly, this company has much hidden cost. Avoid it! They also have rating of F on BBB. They received numerous complaints on BBB website. Avoid this company Advantage! I am writing to report an unfair rental car issue involving Advantage. They forced us to purchase their insurance protection plan, which was unnecessary. We rented a passenger vehicle from Advantage from December 13, 2024, to December 21, 2024 near the Orland Airport in FL. At the rental office, we informed the customer service representative at the front desk that our insurance carrier provides coverage for rental cars, including roadside assistance, collision damage, and more. However, the representative refused to accept our insurance coverage and insisted that we purchase the insurance offered by Advantage, which also included roadside assistance and collision damage. This additional insurance cost me a total of $247.84.

Avoid this business, they are SCAMMERS! I rented a car in Las Vegas and returned it the same day at night with full tank. Surprisingly, they charged me $270 for fuel services. There is no picture or data showing the car needed gas. When I called them, they said I returned the car with the gas tank empty. I have the receipt from my credit card showing I put gas on it before returning and I only used 1/4 of a tank. Take pictures of everything before and after returning your car.

Advantage uses deceptive pricing practices to lure customers to their company. I was quoted $235.63 for an 8 day rental. After they told me I could not use my EzPass for tolls & tacked on roadside assistance without my knowledge the final cost of the rental was $346.81. That is more than 1/3 of the quote I received & more than $100 of additional costs. Advantage said that because they are off airport property I could not use my EzPass for tolls & said if I did they would hit me with a $55 penalty for every toll plus the toll even though I would have paid the toll using my transponder. I was not able to verify the veracity of this. Last time I went to Orlando in October I rented a car from Budget & used my transponder with no issues. I am not convinced that they were telling me the truth & nailed me for over $100 from their original quote for the rental. I will NEVER rent a car from these crooks again!

Advantage rental car takes advantage. I rented through Expedia. Car was off site. When I got here they said I was over 2 hours late and the rental expired. Taking advantage of travelers during the holiday. One person said 4 hours, the other person said 2… I was 2.5 hours after my reservation. The agent was confusing and did not give me paperwork to review. Just rattled off stuff. I thought I was signing that tolls were included with the rental not an extra charge. I showed them insurance for collision. They charged me for supp liability but never asked me. Have car insurance, why would I pay again. Same for road side assistance. I have these covered with my insurance. I didn’t receive paperwork. When I returned the vehicle, I received the receipt after I left the rental car place. I called numerous times and agents would not help, refund or let me talk with a supervisor. I felt taken advantage of by advantage.

I chose Advantage Car rental for their prices! And a variety of cars available. They also offer shuttle services from the airport to the rental car location. Enjoy your trip! Francisco was helpful for me.

“The front desk staff was extremely unpleasant and unprofessional. At one point during our conversation, one of them even suggested that I rent a car from another rental company. After a few minutes, I requested to speak with the manager, but he refused to call the manager and also declined to provide his own name. I do not recommend this location at all.”