Tech to Us Reviews
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About Tech to Us
Tech to Us is a remote-access technical support company designed to meet the needs of clients at home and with small businesses. It offers four monthly or annual plans for a flat fee, which covers a variety of devices and operating systems, with a 100% money-back guarantee. Skilled technicians are based in Hartford, Connecticut, and are available every day of the week.
Visit www.techtous.com- For homes and small businesses
- Services meet a broad range of needs
- Money-back promise if issue isn’t fixed
- Other fees may apply for some services
- Doesn’t operate all day long
Tech to Us Reviews
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- 4,944,696 reviews on ConsumerAffairs are verified.
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Reviewed Jan. 31, 2018
I provided a 5-Star Rating, as I knew my PC was in trouble & contacted them with my issues. It took some time, but it seems to be running good. As of this time I would recommend this company, as I am satisfied with their performance and know you will be too.
Reviewed Jan. 31, 2018
I have been a customer for years and the service is excellent -- all the technicians are very knowledgeable and fast and reliable. My computer has been restored. Thank you. My old computer crashed and I am very satisfied with the recovery of my files on my new computer. I have had poor representation in the past from other services and this is the best and I have no hesitation to recommend your services.
Reviewed Jan. 31, 2018
Following receipt of a message to change Gmail password Outlook wouldn't work. We have used the services of Tech to Us for more than 3 years so we dialed their number, and, within minutes were connected to a tech who solved our problem by changing a couple of settings to make things work again. Our experiences with Tech to Us have always been very positive and successful in terms of having our computers work again.
Reviewed Jan. 30, 2018
I'm always hesitant to open up my computer to anyone I don't know. I had a desperate issue where I needed to get some materials printed quickly with a printer I had just purchased so I took a shot in the dark and looked for some online assistance. Brett came to our rescue by going through a whole array of issues caused by several different factors and gave us back our ability to print material again. I don't know if you can say it's like buying magic when you sign up for a service plan with this company but that's sure what it seems like. I don't think any customer would be disappointed with their decision if they choose this company. Thank you again for helping us out!
Reviewed Jan. 30, 2018
I have used Tech To Us for several years and have always had positive experiences. During critical moments they assisted me and my husband with computer issues. Recommend this company to all my friends. Technicians are always friendly and professional at the same time. They know how to treat people who don't have a lot of computer knowledge without making them feel embarrassed.
Reviewed Jan. 30, 2018
Technicians at Tech to Us are very easy to work with. They run general cleaned ups my computer on a regular basis and also made sure that computer updates were in place. The hold times are very low and I am always able to get a technician on the phone quickly and always get my computer issues resolved in a timely manner.
Reviewed Jan. 29, 2018
I have always received excellent service from Tech to Us. The staff is always professional and very courteous. I have had major issues with my previous PC and they always helped no matter the issue or time. The icon to connect to the staff is always helpful if you don't want to call them. Overall outstanding service!
Reviewed Jan. 29, 2018
I'm very pleased with my service. I have been with them for several years. The service reps are so knowledgeable and courteous. I can't say enough about how many times they have taken care of my problems. I love this service.
Reviewed Jan. 29, 2018
Whenever I call or connect with their icon I always get service right away. All the technicians are very helpful and I like working with them! I also get through to someone on the phone very quickly and I love working with Tech to Us, they are great!
Reviewed Jan. 29, 2018
Terrific service, extremely knowledgeable techs. Very competent, great attitude. I am extremely happy and recommend your company often. They have always been extremely helpful on the occasion that I do mess something up on my computer. Thank you for the great service.
Reviewed Jan. 29, 2018
I had a problem with my home page and speakers and the Tech was able to walk me through it. I am senior and the Tech was very knowledgeable. I never had a problem with the service and would recommend it to anyone.
Reviewed Jan. 28, 2018
Tech to Us is always there to keep my computer running fast and to help when I run into issues. They always resolve my issues quickly and give me advice to keep everything clean. I would recommend them to family and friends. Tech to Us is the best!!!
Reviewed Jan. 28, 2018
Problem booting up computer. Added 2nd computer to service Malwarebytes update issue prevented using computer & they ran a backup & restore - computer fine now. Started backup service in cloud to back up files. I would definitely recommend to family & friends.
Reviewed Jan. 27, 2018
I was recently with a different company before that was not located in the United States. I was very pleased to have English speaking workers. I also enjoyed the assistance I got with making video games play at higher quality as well as scans for viruses installation of new programs such as windows 10. Overall very good experience.
Reviewed Jan. 27, 2018
My computer was running slow, so I called Tech to Us for assistance. Anthony was extremely helpful and took care of everything for me. Plus he went above and beyond and helped me with a few setting that I didn't know how to change. Thank you Anthony.
Reviewed Jan. 27, 2018
Anthony was a very helpful tech support staff. Tech support has always been very helpful to me and I would recommend them to everyone that I know. The workers have always been able to assist me with every issue that has arose and been able to fix the problem without any difficulties.
Reviewed Jan. 27, 2018
The second time my computer and phone decided to not talk to each other, I found this out by trying to download pictures. At the same time my phone was not being backed up saying there was not enough storage in iCloud. In my attempts to get rid of mail I must have done something to stop getting my mail. At that point I called Tech to Us and Anthony was my technician. He listened to my whole story and then began to perform tasks in order to diagnose and fix my issues. Even after a couple days Anthony was able to pick up right where we left off. I would recommend anyone at Tech to Us for all of your technical issues. Everyone I worked and talked with was extremely helpful.
Reviewed Jan. 26, 2018
Mr. **, was very helpful in going through and checking out my computer. We completed the process of what needed to be done. I am satisfied with the workmanship and the help that I receive with my problem. I will call in again, if I should need any further assistance. Once again thank you for what you do in keeping our family computers running properly.
Reviewed Jan. 26, 2018
After working in the Silicon Valley for more than 33 years, it is fantastic that there is an organization that can give 1 to 1 service, and do so on the phone and online, and that to do so you don't have to generate any IT tickets and wait in line; but that you know the person's name and they want to help and resolve your issues! Even as an individual user, I have passed on this organization's good work by word of mouth to everyone I know and they are equally satisfied... AND they are opened on Saturday!
Reviewed Jan. 25, 2018
The Tech to Us operating organization for customers in distress with their systems is Excellent. The Techs are exceptionally helpful and knowledgeable. I would rate the services performed as a 10 on a scale of 10. I've worked with your Techs for over 5 years.
Reviewed Jan. 25, 2018
I love having a technician one call away that can always assist me. Tech to Us has been able to keep my old windows 7 laptop running better than ever. The technicians are always polite and try and help as quick as possible. I would recommend Tech to Us to family and friends.
Reviewed Jan. 25, 2018
My computer has been having trouble turning on in and on and off for the past few months. Tech to Us helped a couple times clean up my computer, run virus check and install office on my computer. They were honest, friendly and competent. They explained what they were doing and answered all my questions. I have referred others to them and am 100% satisfied.
Reviewed Jan. 25, 2018
I have really enjoyed being a subscriber of your company. Not only have you kept me virus free you also help me with technical issues on my computer from time to time. I really appreciate the expertise from your technicians and have already recommended your company to my fellow co-workers. Thank you!
Reviewed Jan. 25, 2018
I called in for something very simple tonight. The tech that I got connected to was helpful and even added an extra feature to make my efforts easier next time I attempt to do this in the future, and I really appreciate that they are NEVER CONDESCENDING!
Reviewed Jan. 24, 2018
This is the first time that I have used the service of Tech to Us. I was scammed and my computer was in harm. I called the company and they set me up with tech Antoine and he was able to take over my computer and take out all the viruses that were put in by the other companies. I would recommend them to anyone who needs tech support.
Reviewed Jan. 24, 2018
I have been a Tech to Us customer since March 2017. Every time I call, I am connected to a knowledgeable tech support representative who is able to guide me through the process to a successful resolution. The communication is great and the wait times are low or nonexistent. I highly recommend this vendor for your tech support needs.
Reviewed Jan. 23, 2018
Always very responsive when I call. Tech to Us has never failed to fix my problem. Have been with them for several years and very, very happy. Technicians always pleasant and polite... even if I was frustrated and probably not very nice to them. Totally professional.
Reviewed Jan. 23, 2018
Today Anthony helped me with all of my computer problems. He was polite, efficient, thorough, and knowledgeable. I am totally pleased with the fine service I received. Apparently, your company has high standards. All of the people who have assisted my husband and me have been wonderful. I am a very computer-challenged senior citizen and am grateful that all of your representatives have made me feel extremely comfortable.
Reviewed Jan. 23, 2018
Tech to Us has been nothing but helpful. They answer my questions when I'm feeling pretty stupid yet they don't make me feel that. Most the Techs have been so good to make clearing things up that I have messed up. Most have been great. Jay has helped me several times and is fantastic. I can always count on him to fix thing or help me to do something I don't know how to do. You have a great crew to deal with and I will continue with your services. The cost is well worth. I'll tell my friends & family.
Reviewed Jan. 23, 2018
I have been a customer of Tech To Us since 2016. Each time that have required technical assistance their technicians were very knowledgeable and polite. The service start time was always very minimal. The technicians always called when they finished. I would recommend Tech To Us to everyone.
Reviewed Jan. 23, 2018
The technicians working at Tech to Us have always come through for me. It makes me feel secure knowing that they are available all the time to help me with any of my computer issues. I never worry about calling too much either. So I speak to them often.
Reviewed Jan. 23, 2018
Tech to Us has always been able to resolve our issues. I would recommended their services to anyone and I have! The technicians are always pleasant to work with every time I contact them! I am a very grateful and happy customer and so is my husband! We would be lost without Tech to Us.
Reviewed Jan. 23, 2018
In a world where customer service and manners are dying, Tech to Us is very refreshing! Every technician that I have dealt with is first and foremost, knowledgeable about computers. They have fixed every single problem I have ever had. Secondly, they are friendly and patient. I am no "techie", and yet I have no problem calling them and talking to them about my computer issues. They are professional, able and kind. I can't ask for anything else.
Reviewed Jan. 22, 2018
I have been really thrilled with the service I receive from Tech to Us. The technicians are always friendly and courteous. And, They KNOW their job. I never worry when I call for help because I know that they will stay on the job until the problem is corrected. Whatever the job is "simple clean up" or a "problem" or "walking me through" a procedure - the job is done correctly the first time, rather than my having to make repeated calls to get the answer. Thank you for having the best qualified people I have had the pleasure of working with.
Reviewed Jan. 22, 2018
Services have been great. They are easy to deal with. These guys know what to do and how to do it. They are much better than most other services out there like GuruAid, who likes to charge add on fees while working on your computer. One fee here for all the services and the best part is they are here in the US.
Reviewed Jan. 22, 2018
I very much appreciate that Tech to Us is fully US based and that all the staff are located in America and that they are all easy to understand. I have been with them for over a year and they have never disappointed me with the results. I would highly recommend this company to anybody looking for technical support.
Reviewed Jan. 22, 2018
Spoke to Gabriel. She was very helpful in answers in questions about company. Anthony was the tech and was Super Smart in answering all my questions and resolving my computer in the best way to perform like it should. He is the Best! I am very grateful to have used this company in getting my issue completely resolved!
Reviewed Jan. 22, 2018
The company is new with me and helped me so much. I signed up for a year of service. They give me a feeling of security and trust when I have a problem because they are always there and very knowledgeable. I always know someone is always there for me. Thank you for all your help.
Reviewed Jan. 20, 2018
Was unable to access Verizon connection and to perform any functions or to access either of my e-mails. Computer was completely down. Agent response to problem was very swift and knowledgeable concerning how to correct the problems. Disc was sent by US Mail quickly and agent contacted and connected to computer with problems resolved very quickly and satisfactorily. Excellent service.
Reviewed Jan. 20, 2018
I had a fraud attack and while those people were attacking claiming to working for Microsoft, I called Microsoft support and was hooked up to Us who quickly got me into the program and then Antoine professionally and quickly guide me on what to do and how to get rid of the attackers. He explained clearly what was going on and answered all my questions. Thanks!
Reviewed Jan. 19, 2018
Tech to Us is a remarkable company. Your technicians are above reproach in knowledge, courtesy and patience. I have been with you for about 3 yrs and I have NEVER had a bad experience. It is amazing how one tech can pick up where another one has to stop and never miss a beat. KUDOS!!! I recommend you every chance I get.
Reviewed Jan. 19, 2018
I have been using a Dell for Approx. 25 years and I am very happy with Dell computers. Tech to Us tech support has been great, and greatly appreciated. I recently had an issue with my computer, so I called them for Tech Support and I ended up with 3 great Technicians, especially a certain tech that was very calm and patient with me, and made me feel appreciated. Thank you so much.
Reviewed Jan. 19, 2018
Mark was extremely polite and professional, explaining in detail what he was doing as we went through the process. He then took control of the computer and allowed me to go about my business with the promise of a return call when his work was done checking for viruses, etc. and cleaning out the computer, defragmenting it, etc. He later called to state his work had been completed and all issues resolved.
Reviewed Jan. 19, 2018
I had an issue with my laptop today and one call to Tech to Us had it completely resolved in a very short time. I've been a customer of theirs for a few years now and highly recommend their support. Always pleasant customer support on the other end of my phone or computer. Also for the price I pay per month it is well worth it because when I need a problem fixed I can count on them.
Reviewed Jan. 19, 2018
My laptop has been serviced for 3 years by Tech to Us and they have always done an excellent job. The technician is Ignis and he is extremely patient and knowledgeable. Each time I needed assistance I was fortunate enough to get Ignis and he was familiar with the products I have and definitely fixed whatever I needed. This accurate assistance is invaluable. This company is smart, very people oriented, accurate and fast. I would recommend their service to everyone. It is very comforting to know that when a problem arises they are there to fix it.
Reviewed Jan. 18, 2018
Tech to Us always get my computer working back to normal. I think this Company is the best, they has never disappoint me. I have told all my friends to join Tech To Us. I never knew they could fix my computer from where they are, and I don't have to take the machine out for repair. In the past that is what I use to do, Tech To Us have saved many heartaches. A great Company.
Reviewed Jan. 18, 2018
Tech to Us has been there when I need them most. Having Easy access helps and makes me feel confident that I am in good hands. Compared to what I would pay to have Xfinity premium support service, I receive better service from Tech to Us at a reasonable fee. Service is Excellent.
Reviewed Jan. 18, 2018
Excellent assistance with techs and very patient when I'm having to under some of their instructions. I Like being able to talk to someone from the USA that speaks English. I love being able to access them 7 days a week, that is very helpful. I suggest them to my friends.
Reviewed Jan. 18, 2018
I do feel safe having Tech to Us. They have always solved any problems we've had. I just recommended this service to my sister this week as she is having serious problems with her computer. Tech to Us also has a great referral system which will benefit both my sister and I.
Reviewed Jan. 18, 2018
Have always experienced professionalism when dealing with your service. Wait time to connect sometimes is a little long, but worth the wait. Thanks for your service. Will definitely recommend to friends and family. Techs are always patient and understanding. It is great knowing that Tech to Us is just one call away.
Reviewed Jan. 18, 2018
Our experience was definitely helpful. We had no idea how to do or take care of our situation, and they managed to help us with ease and take care of the problem with calmness and politeness. We will definitely call back if we ever have any sort of issues again.
Reviewed Jan. 18, 2018
Tech to Us is a very professional organization. Their staff is well trained and polite. I would recommend their services to anyone who has a computer. They also speak English. Their Customer Service is also very very good. Five Star Rating and I've been with them for a few years now.
Reviewed Jan. 18, 2018
Service reps have been courteous, mindful of privacy, and are very knowledgeable. New computer security issues and backup problems have been addressed and fixed in a timely manner. It is reassuring to know that there is support immediately available for me when needed. Tech to Us is a great service. Thanks.
Reviewed Jan. 18, 2018
I was very impressed with this company. The staff were very thorough, polite, and made sure I was satisfied with the solution. They spent a LOT of time with me and were very patient. I would recommend them highly to anyone I know. It was also very reasonably priced. I bought it thru Groupon and it was only $15.
Reviewed Jan. 17, 2018
Very pleased with service. David was patient with us not having much knowledge with technology. Problem solved. Rating 10. Always glad we can call Tech to Us. We have called when we are stuck with a problem and every support person has persisted until the problem is resolved. Thanks again.
Reviewed Jan. 17, 2018
I have been with Tech to Us for several years, and have always received professional and courteous service. The techs have always been very helpful and I appreciate the service I have received. They have never failed to solve my technical issues.
Reviewed Jan. 17, 2018
Jay, The Support Tech was extremely helpful and skilled at getting my Yahoo account to accept my username and we developed a new Password. In addition he helped me a great deal with my new phone (an Android version that I have had a great deal of trouble with). He established my email account on my phone and gave me a lot of good advice. In General I would highly recommend this company especially since I have been hacked by foreign experts that somehow were able to break into my computer system. My experience today leaves me confident that the advice and service are of very high quality and it is great to deal with someone who speaks understandable English.
Reviewed Jan. 17, 2018
I've had an excellent experience with Tech to Us, from the beginning. The technicians are, number 1, very good communicators. I can understand them! By contrast, I was using iYogi before, and I almost went nuts. Working with Tech to Us is always pleasant. I know my issues will be worked out and with minimum fuss and bother.
Reviewed Jan. 16, 2018
I contacted Tech to Us regarding my misbehaving Internet and Kevin took care of the problem quickly and serviced the internet, long overdue I'm sure. Cleaned out temporary files and optimized programs running in the background. Would highly recommend.
Reviewed Jan. 16, 2018
Antoine was very efficient, friendly and professional with me today, I often have trouble and you guys are always great about helping me. You make it easy to understand and walk me through any issues in a timely fashion, If it is going to take a long time you call me back and don't make me wait on the phone.
Reviewed Jan. 16, 2018
I have been a customer of Tech to Us for almost 3 years and they have always resolved all the issues I have called about. Their technicians are always very helpful answering my questions and overall I feel very satisfied with the service and support I have received from Tech to Us.
Reviewed Jan. 16, 2018
Tech to Us has always helped me with any issues that I have brought to them no matter how long it takes to resolve it and no matter how simple or complex that it may be. The staff at Tech to Us are always friendly, kind, and helpful to old ladies. 5 stars!!!
Reviewed Jan. 16, 2018
Tech to Us has been amazing. I am blind and often run into difficulties using my computer. Tech to Us has gotten me out of so many issues. They keep my computer up to date and cleaned up. It is great to know that I have a friendly, well trained technician one call away.
Reviewed Jan. 16, 2018
I highly recommend their services, on the money when it comes to fixing issues on your computer, cellphone, tablet, They are highly trained employees, they call back, and respond very fast to the nature of your issues involved. Highly recommend them. 2 my friends and follow them on Facebook, Twitter, and believe all your information is not given out to 3rd parties, highly confidential employees.
Reviewed Jan. 16, 2018
I really enjoy working with the techs. They are very courteous and professional. They solve all of my problems with the computer. Anytime I need to have a program installed they are there. They help me print out anything I need. The line it all up, print the pictures out perfect, save them in my photos so I can refer back to them, help me find my passwords when I can't find them. They are my hero when it comes to my computer. All I need is Tech to Us when it comes to my computer.
Reviewed Jan. 16, 2018
Problem was solved. Ready to accommodate special requests. Would like to stay in more constant contact. Friendly, thanks. Worked well with special requests and was patient with lack of tech savvy. Answered all questions and ready with explanation if requested. Made sure all questions were answered and that I was satisfied with work performed. He made every effort to ensure work was as asked for and ready to provide assistance.
Reviewed Jan. 16, 2018
David has been extremely helpful, patient and understanding. He has solved my issue and has provided excellent tech support. I hope to work with him again should other issues occur. In addition I feel very confident to have had him working on my computer.
Reviewed Jan. 16, 2018
Ever since I have become a client of Tech to Us I have used the service three times and the difficulties were taken care of in a fast and professional manner every time. I would recommend Tech to Us's services to all of my friends and family. Five star service!
Reviewed Jan. 16, 2018
My problems have always been fixed with no problems and in a good time. Everyone I have ever talked to has been very nice and knowledgeable about whatever I came up with. It is nice to know Tech to Us is there. Makes me feel very good and I appreciate all the help I have gotten.
Reviewed Jan. 16, 2018
Kevin is a good support staff member at Tech to Us. On this 15th day of January, all of the computers and printer functions are working great! This was a taxing situation for me all of an emergency situation! Kevin has done a fine job!
Reviewed Jan. 16, 2018
I feel that Tech to Us provides me an excellent service. It's very nice to work with a reputable company that I know I can trust not to scam me. I have always had a pleasant experience dealing with all of the technicians and other staff working at Tech to Us.
Reviewed Jan. 15, 2018
My experience with Tech to Us has been excellent. They always solve my problem with a professional manner and expertise. I was very pleased with their help in deleting me from Facebook after being scammed twice. I highly recommend them to anyone.
Reviewed Jan. 15, 2018
I LOVE this company. We have had them provide service on various devices and they are well worth the investment. They are polite, knowledgeable and patient. I would recommend them to everyone for simple fixes and complex issues. The customer service is "OVER THE TOP".
Reviewed Jan. 15, 2018
As usual, the service is top drawer. They always are patient, courteous, and extremely knowledgeable. I am lucky to have them. No matter how difficult or simple my problem, I always get a quick and courteous solution. They're a great resource.
Reviewed Jan. 14, 2018
Kevin did a fantastic job solving my issues. It took a great deal of time but he sorted through the complex setup of multiple routers working in tandem. Many thanks to Kevin for the great work. You cannot go wrong using these guys! Tech to Us was great. I will definitely use them again.
Reviewed Jan. 14, 2018
Tech to Us is always there when I have a technical issue. They are always able to help with all of my technical needs. They helped me get wireless printing set up to all of my computers. The were also able to get me back online even when Comcast wasn't able to help. I am extremely happy with the support of Tech to Us.
Reviewed Jan. 13, 2018
Tech to Us was amazing with their service today. If anyone would ever need technical support for any of their devices I would recommend Tech to Us to anyone! All of the staff that I have worked with have always been very polite and knowledgeable whenever I have had to talk to them.
Reviewed Jan. 13, 2018
I think the service is absolutely awesome! All the technicians are well informed, very polite, and patient with an 86 year old customer who is computer illiterate. They keep teaching me things and kudos! I really love the technicians at Tech to Us and am very grateful for the service that I always receive!!
Reviewed Jan. 13, 2018
I have had excellent experiences with Tech to Us. Every technician that I have had has been courteous, kind, understanding, patient and extremely competent and capable. You have only failed to resolve one problem and actually that was resolved. I just needed to buy a newer printer. The tech was kind enough to find what he thought would be a good fit for me on Amazon and made ordering a new printer very easy for me. I cannot say enough good things for your service.
Reviewed Jan. 13, 2018
We are 100% satisfied with this service. We've never had a problem that Tech to US couldn't solve. The nicest thing we really like about the service is the ability to speak to someone about the issue that we are having. We would highly recommend this service to anyone looking for dependable technical support.
Reviewed Jan. 13, 2018
My experience with Tech to Us has been great. Every problem has been resolved with friendly and knowledgeable expertise. I have and will continue to recommend TTU to all who ask. Many thanks to the great team there. My son's computer and my two computers are in good hands and we rely on TTU for all our tech issues.
Reviewed Jan. 12, 2018
What is nice about this company is that you get to work with someone and you do not have to be present to work on the problems. Another great part about the service is that the techs are very easy to understand and polite.
Reviewed Jan. 12, 2018
I contacted Tech Support to clean my PC. Antoine was the gentleman that worked with me. He was fast effective and closed the loop to ensure that I was happy with the service as well as offering any other assistance that I may need. Pleasant with the utmost customer service thank-you!
Reviewed Jan. 12, 2018
I first contacted Tech to Us because I got locked out of my computer and they were able to get me back into my computer. Since then I have used their services multiple times and have been completely satisfied every time. As a small business owner I need computer technical services and I trust Tech to Us completely. I have recommended their services to multiple friends and family members.
Reviewed Jan. 12, 2018
Since I have been using Tech to Us, I would not use any other service. They are knowledgeable, courteous, and follow up on any situation I may have. I have a yearly contract with them and would not hesitate to renew that contract at any time. The only thing I wish is that they were 24 hours so when I have a problem at 2 am I can't call them. I LOVE all the CSRs. They are great.
Reviewed Jan. 12, 2018
Every time I call Tech to Us they are always very responsive and I like having the phone number on my desktop so that I can talk to a live representative. They have always been very efficient in solving the problems I run into. I have recommended Tech to Us to my friends and family that have issues with their computers.
Reviewed Jan. 12, 2018
I left another online computer support company that was offshore and found Tech to Us. These professionals are excellent, knowledgeable, efficient and do not try to upsell you on every turn. What they do is fix my problems when I need them. I am a business person and I need 'up-time' on my systems. Tech to Us does that every time, with no distractions. When I first subscribed to them they were M-F. Now they have grown and cover weekends and they handle the growth with on degradation in their service response. Their Star burns brights!
Reviewed Jan. 12, 2018
I have had wonderful service from tech to us over the last two years. The helpers are always very helpful and eager to assist with my problems. I have used others companies and will never go back to them again. I have two laptops, one desktop, two iPads and have gotten very good service. I have told other people about your service.
Reviewed Jan. 12, 2018
I have had to call Tech to Us 3 times this week and every tech was incredible. Kept me informed step by step, always asking if I had any questions and answering me until I understood. This is a company to be proud of, I know I am and trust all techs totally!!! The service is and was fantastic and I would NEVER look elsewhere because Tech to Us is the only company I will call.
Reviewed Jan. 12, 2018
I have 10 grandchildren ranging in age from 2-17. I use Tech To Us after they have been on my computer. They scan for problems and clean it up for me. I use them for regular checkups as well. My hard drive crashed over Christmas and they did their best to repair it. They helped me get it running long enough to get the information copied.
Reviewed Jan. 12, 2018
The technicians at Tech to Us have always been very polite and always try to understand what I am trying to explain to them about my problem! I am very happy with this service and always feel confident in letting them work on my computer. I have had very bad experiences with other Tech Companies and I'm happy to have found Tech To Us!
Reviewed Jan. 11, 2018
I have used several different tech support sites but TTU is by far the best, most friendly and honest. Every technician I spoke with over the years is equally able and amiable. I have recommended this service to several friends. Best computer insurance.
Reviewed Jan. 11, 2018
My association with Tech to Us has been very satisfactory. I inquired about their service because my machine had been corrupted by another agency proposing to "fix" it. The representatives have been knowledgeable and courteous. I would recommend them and the company to others.
Reviewed Jan. 11, 2018
I have had a good relationship with Tech to Us and its helpful staff. If I have one complaint it is that sometimes it takes too long to get help from one of your technicians. Maybe you might need a little more help employed to help shorten the sometimes hold times on the phone. Otherwise, the technicians are very helpful to me.
Reviewed Jan. 11, 2018
I've been very happy with the support I get from Tech to Us. Everyone invariably is very courteous and attentive as well as most importantly very knowledgeable. I also like the fact that we can speak right out of the designated window so we don't have to use the phone and be available for the phone for long periods of time. I've used you a little over 2 and 1/2 years and so far you've always been able to help out and solve, resolve the problem. Always you've found solutions and alternative solutions. I am sorry I cannot be more technically specific. I am very grateful for your service. Thank you for all you do.
Reviewed Jan. 11, 2018
I was assisted by Tech to Us who were awesome by the way... I had an issue retrieving my email and password. They were able to guide me through both and gave me easy access to my email on my desktop. Overall very patient techs, they resolved my issues in no time. Overall great service...
Reviewed Jan. 11, 2018
We have been using Tech to Us for the past two years and found their support to be essential in helping us to understand and navigate our computer issues. They are always polite and patient, and never failed to solve a problem. I would recommend them to anyone who owns a computer!
Reviewed Jan. 11, 2018
Aside from sometimes having 5 min holds we have had a completely 5 star experience with people who are both patient and friendly with us technologically challenged seniors. When I think of computers, I think of IBM punch cards. Tech to Us has provided an excellent service overall.
Reviewed Jan. 11, 2018
Technicians are generally polite and helpful. I have been satisfied to have my issues addressed when needed. Sometimes the length of time required is taxing as technician obviously toggling amongst several clients at a time. However, would recommend to anyone looking for tech support.
Reviewed Jan. 11, 2018
I have used the service several times and have found it to be helpful. I would recommend the service to anyone. I have used the service for two years and have found them to be reliably, consistent, and inventive. My experience has always been positive.
Reviewed Jan. 11, 2018
Great service and extremely helpful and polite. I would definitely recommend Tech to Us to any of my friends and family! I would definitely rate them a 5 out of 5 star rating!!! Excellent!!! Whenever you call the customer service people are super smart and easily help you solve any problems that you will encounter!
Reviewed Jan. 11, 2018
I have no complaints with using Tech to Us. Excellent service overall. Every time I call them with an issue, they are able to come to a resolution to the problem. The techs are very professional, and offer excellent customer service.
Reviewed Jan. 11, 2018
My experience with Tech to Us has been excellent. They have been able to get me out of many jams. They are very pleasant and explain situations that I can understand. I would recommend them to anyone. Great Job. Thanks.
Reviewed Jan. 11, 2018
My experience with Tech to Us has always been very beneficial. I love having the remote access to a tech. I've been a customer for about 3 years and have always gotten great service remotely and on the phone especially when I can understand the person. I am very pleased.
Reviewed Jan. 11, 2018
I am not very computer savvy and get frustrated with all the changes that are happening with technology. Your company has helped me with issues that, on my own, would be mind boggling. The staff has always been thoughtful and talked to me in language that I can understand, which is very much appreciated!
Reviewed Jan. 11, 2018
I have used the Tech To Us Service for a few years and have found it very reliable and competent. The technicians are very polite, patient and competent. I would recommend their services to my friends. They do a great job.
Reviewed Jan. 11, 2018
I brought Kevin a tricky Outlook problem, and he worked very hard on it. In the end we opted to use a different technology. He communicated really well, kept me aware, explained the strategy, and identified a workable solution. He was really creative and researched exhaustively to arrive at a good conclusion. I would totally recommend TechToUs. I'm a tech worker myself, done my own support for 20 years, and only brought them in because I was stumped. Kevin really hung in there, and made sure I understood what was happening throughout. Great execution!
Reviewed Jan. 11, 2018
My experience today and in the past has been excellent. I am not computer literate and therefore require assistance to all my computer needs regardless of how minor it may seem. Your reps are patient, considerate and make me feel comfortable with my issues.
Reviewed Jan. 10, 2018
Everyone, including Kevin and Anthony, have been over the top helpful! What I mean is that if we get disconnected, they call me back right away and continue to help me! I am pretty much a needy customer when it comes to tech and they are patient and kind.
Reviewed Jan. 10, 2018
I found the service to be very helpful. The Technician assisted me in finding files; opening various file types; setting up default programs; solving issues with printing certain types of documents; cleaning up the machine and optimizing. Best and most reliable technical support I have used.
Reviewed Jan. 10, 2018
If you are looking for a great tech services this is it. I have had this company for a few years and I am not too smart on computer issues, so great to have someone like this company to help you. I would give them a 5 out of 5 for all the services and their great techs.
Reviewed Jan. 10, 2018
So far I have several instances of attempted intrusion in the form of alleged warnings by Microsoft that hackers/scammers are attempting to access my computer. In every instance, I have called Tech to Us and gotten reassurance that there is no hackers attempting to access my computer and providing advice on how to deal with such intrusions in the future.
Reviewed Jan. 10, 2018
Their service has been excellent, they do not try to sell me anything I do not need. I have no trouble talking to the techs. They check my computer every time I ask. They are very good with explaining anything I ask.
Reviewed Jan. 9, 2018
The service has always been prompt and outstanding no matter what the issue has been. I have always been impressed with the patience of the technicians I have dealt with. In comparison with other technicians I have dealt with prior to Tech to Us, there is a vast difference in technical and ability.
Reviewed Jan. 9, 2018
I never felt rushed or put down for my lack of computer expertise. I definitely appreciate the options for both annual and monthly payment plans. All of the representatives that I have talked to have always been very courteous, respectful, knowledgeable, and kind!
Reviewed Jan. 9, 2018
I have had several tech service companies service my computer needs. By far Tech to Us has provided the most comprehensive service promptly at all times. Having people that know their business is a great service. Always having them available through phone or text is great.
Reviewed Jan. 9, 2018
I just finished working with Tech to Us cleaning up my computer after having concerns about malware and viruses. I feel confident now that they have taken care of correcting those problems. Tech To Us is highly rated and at the moment I can see why. Going forward I fell they will take good care of me. Well worth the money if they continue to deliver.
Reviewed Jan. 9, 2018
My experience with this company has been 100% plus. I will always be with you. I have never got a bad tech yet. Keep up the good work guys. Every time has been a great experience having great friends around that know what they are doing. They are there to help us when we call. They have always completed the job for me.
Reviewed Jan. 9, 2018
The services cannot be beat. Always a pleasure working with techs to fix issues. When my Outlook was not working and actually disappeared, it was brought back successfully. Other issues in the past were fixed with no complaints. These guys provide a great service.
Reviewed Jan. 9, 2018
I have always found Tech to Us to be very responsive and knowledgeable in regards to all of my previous issues. I have always found the staff at Tech to Us to be very patient, courteous, and professional in dealing with my various computer problems.
Reviewed Jan. 8, 2018
Tech to Us is a very trustworthy company and I never have any issues trusting them with my computer. The technicians at Tech to Us are very knowledgeable and have always been able to find a resolution to my issues. The response is usually very good and I never find myself having to wait for very long to receive support.
Reviewed Jan. 8, 2018
Tech to Us has been a remarkable source for me. These people are all genius as far as I'm concerned. They are polite and I use the service practically daily. They not only find the right solution to all my problem's, but do it quickly and are always polite. I couldn't do what I'm trying to do without them. I tend to be a nervous Nelli, but as long as I've had this service I don't worry about any tech problems anymore. If I could I'd give them 10 stars.
Reviewed Jan. 8, 2018
I have been a customer of this service since 2015. I keep up the service because I have never been disappointed. All techs have been extremely professional and efficient. My most recent issue was the inability to scan from the printer. The issue was resolved. Kudos to Antoine show spent time to resolve the issue. He did so with patience and clarity and, YES I can again scan.
Reviewed Jan. 8, 2018
I have been a Tech to Us customer for several years, it is the best investment that I have made. I am always pleased with the service that I receive when I give them a call. They have serviced all of my technical needs for my laptops and Desktops.
Reviewed Jan. 6, 2018
The HP printer would not respond to the laptop. Anthony fixed it and I am most appreciative. On previous occasions we have had problems due to our being computer illiterate. Each time the service people were very friendly and courteous. My wife and I are both glad we have subscribed to your service.
Reviewed Jan. 6, 2018
The staff working at Tech to Us are all very knowledgeable, friendly, and easy to work with. Patience is a true virtue with me and I do appreciate the time and effort that they put forth towards any and all of my issues in the past. I would highly recommend Tech to Us to all of my friends and family.
Reviewed Jan. 6, 2018
Tech to Us is a great service. They are fast and reliable. Always willing to help. I am never worried about my computer being compromised. All of the techs are punctual, friendly, and knowledgeable. I would recommend this service to anyone with computer related issues.
Reviewed Jan. 6, 2018
US based is very important to me. Always available when I have a technical need. Services all devices in my home, included my phone and printer. Been a life saver several times. Highly recommend. Very friendly service. Explains everything clearly.
Reviewed Jan. 6, 2018
All the agents are very knowledgeable and helpful. I have had approx. 20 various computer issues and they have resolved all of them. They are very easy to work with and I would refer them to all my friends and family matters whether it be a virus issue or simply a computer tune up. I cannot give them enough praise and thanks for all they have done for me.
Reviewed Jan. 5, 2018
Tech to Us has been my life saver for the last 3 years. I am very happy with their service and would recommend it highly! Today my computer refused to respond when I tried to activate it and my only help was again with Tech to Us. They promptly helped me and now I am again a happy man!
Reviewed Jan. 5, 2018
I was having a probe accessing Google Chrome. The monitor showed that it was open; but, the google window was somewhere in the cloud... not on my monitor. Jay was able to get this corrected for me. I had a great experience with Jay. Your technician was fast and courteous. He resolved my issue and answered my questions.
Reviewed Jan. 5, 2018
This is to inform you that I have recently purchased Tech to Us Service and have also updated Microsoft Word 365. Not having been familiar with this version of Word I needed expert assistance on many issues. I received from Brianna great Customer Service, and Antoine, and Jay provided excellent and "above and beyond" the call of duty assistance. You should be proud to have such professional technicians as Antoine and Jay and I am more than pleased to have this service as needed. It is comforting to be able to call at any time and speak with such professional and intelligent techs.
Reviewed Jan. 5, 2018
I had difficulty logging into my computer home website. Anthony, my Tech to Us service rep, diagnosed the problem and fixed it within a few minutes. He did a wonderful job and was very courteous. A couple weeks ago a Tech to us service rep completely cleaned my computer and removed all the problems I was having. Tech to us provides an incredible service and I highly recommend their company.
Reviewed Jan. 5, 2018
This is the best service I've ever had. Tech to Us is always on time to assist me with the issues I have. Their technicians are always quick to respond and the issue is always resolved in a timely manner. The prices for the services they offer are affordable and the service is very reliable.
Reviewed Jan. 5, 2018
Always easy to reach someone. Very patient, very understanding if I ask a lot of questions when I need to speak to them by phone. I cannot say anything bad about them and I tell everyone I know about the service they provide. I love working with them. They always understand my problems. When I tell them I have had a stroke they are very helpful.
Reviewed Jan. 5, 2018
I am very pleased that all of the customer service reps speak English clearly and consistently understand my requests. They then resolve each problem logically. Hours are very good on weekdays; it would be even better if the service was available until 10 p.m. Sat. and Sun.
Reviewed Jan. 4, 2018
This company has been nothing but 5 star. Whenever we have called the techs have been very knowledgeable and helped us a lot. We used pay in one visit with different tech. company, what we pay to Tech to Us in a entire year. This is a great service!! David was awesome and very patient with me today. He handled all problems immediately.
Reviewed Jan. 4, 2018
When I called for the service I had no idea that the problem would be as difficult as it turned out to be. All three techs were very good to work with and it is quite a good feeling that the problem has been solved. I have dealt with computer services overseas and the experience was quite different. It is good to know that we have good service personnel in the US.
Reviewed Jan. 4, 2018
I have now had a service agreement with Tech to Us for a few years and have always been pleased with their knowledge and willingness to answer all of my questions. They take the time to be sure that every issue I brought up to them has been taken care of.
Reviewed Jan. 3, 2018
Tech to Us has provided outstanding services for all of our computer needs. They have provided tech support for virus protection, optimizing the computer, finding internet problems. They have provided great administrative support for all of our computer needs. Would recommend.
Reviewed Jan. 3, 2018
I am pleased with the service for now. I am pleased because in the past I Had yogi service. They were not good. I love how honest the Technicians are at Tech to Us. It's hard to find a company that will be honest with you these days. I would recommend this company to any friends that need it.
Reviewed Jan. 1, 2018
The technicians are professional, courteous, friendly, and skilled at what they do. Because of their service I will be purchasing the extended care package. I would recommend this service to all my friends. With the technology revolution and the many types of laptops, tablets, and smartphones. I find Tech to Us a valuable service that is an investment for my family technical issues.
Reviewed Dec. 31, 2017
David, the computer specialist did a very good job working on my HP Windows 10 computer in many ways for various reasons. He is a very friendly, hardworking employee who cares enough to take the time to doing good things for Tech to US customers.
Reviewed Dec. 31, 2017
Tech to Us has been my savior for numerous years. I am computer dumb and they fix everything with a click. They have also installed all my added devices. They send reminders for quarterly check ups and speed my computer up. Every time I mess something up they seem to be able to fix it even after my kids have been online. They usually hit yes to everything and change my system, but Tech to US always fixes it with a smile.
Reviewed Dec. 30, 2017
Tech to us is great! I have never had a problem with them. I recommended them to my sister, and she has purchased their service as well. Always available to help with any technical issue. All the techs are great, easy to understand, and efficient.
Reviewed Dec. 30, 2017
Installation of Brother DSMobile620 - I was having trouble installing the device. Anthony quickly and competently installed it and explained the workings to me. Good Experience! I have worked with other technicians at Tech to Us and all have been helpful, professional and competent. Will use again.
Reviewed Dec. 30, 2017
Customer Service was exceptional, courteous, and they do not make the customer feel bad. Techs are very knowledgeable about the services that they work with. The customer receives an overall feeling of calmness and comfort in dealing with technical issues.
Reviewed Dec. 30, 2017
The service has been excellent since switching over from Iyogi. I have been a client of Tech to Us for about a year and half and they have always been able to resolve any issue that I have had with my computer. The staff have always been very friendly to me and are very knowledgeable.
Reviewed Dec. 30, 2017
I was having trouble finding the icon at the beginning. David was very patience with me. We finally went to Finder and then David was able to do the tune up remotely and everything went fine. I had a few questions after and those were solved also. I was very pleased with my experience.
Reviewed Dec. 30, 2017
The technicians at Tech to Us are very knowledgeable and always offer a very friendly service. They helped me to transfer my data where it needed to be. I have used the service before, and I recommended it to others and will continue to do so. Fast.
Tech to Us Company Information
- Company Name:
- Tech to Us
- Year Founded:
- 2010
- Address:
- 750 Main Street, Suite 706
- City:
- Hartford
- State/Province:
- CT
- Postal Code:
- 06103
- Country:
- United States
- Website:
- www.techtous.com

