Tech to Us Reviews

Tech to Us is great. Mark was incredibly patient and helpful during a very long tech support call that solved all my problems. I appreciated his talented and friendly assistance. There was an issue where we couldn't figure out the password on a computer and he took me through all the steps to reconfigure the computer.

Technical Knowledge: The technician immediately recommended that I close down the popup from Microsoft; which had occurred when my husband used the Yahoo rather than the Google search engine. The message is gone and there was no impact on my computer.

I called Tech To Us. Received excellent service from rep. The issue was resolved satisfactorily. I am thrilled to do business with Tech To Us. The CUSTOMER SERVICE was awesome! The rep went thru the icons, he raised the screen. He cleaned up the scammers. He was professional and courteous and willing to assist.

Computer was real slow then Tech to Us worked on it and it is running a lot faster now. They answered the phone quickly and fixed the problem in no time. I would highly recommend them for all tech problems.

I had a wonderful experience with Ignis, a technician with Tech to Us. He was the best technician I have ever had with Tech to Us. I give you a 5 out of 5. We were on the phone with Comcast and were able to completely fix the issue we were having with Windows Live Mail.

Tech To Us has provided excellent and reliable technology service in an efficient manner and with the utmost attention to customer satisfaction and service. The team is professional and extremely easy to communicate to and work with. I highly recommend Tech To Us.

Check computer for problems and for any hacks. This time there was no additional cost and doing it online, didn't need to sit in front of the computer holding a phone. They are just a click away to assist with help for us senior citizens.

My skills are lacking when it comes to my computer, so I needed help from Tech to Us and had the computer backed up to the Cloud last week. I could use a little help in that department. The support technicians were terrific when I talked to them over the phone and they answered every question I had. They're incredible and the wait time isn’t too bad. One time I waited a long time but it was on a Saturday or it was a bad time to call, but normally, I get through easily. The experience with Tech to Us was fabulous. They are amazing and I've recommended them to other people.

Whenever I use Tech To Us they are very polite and extremely knowledgeable. I have always have pleasant experience and will continue to use this service. Antoine fixed my computer in no time at all and had me up and running in no time at all! He is an asset to your company! Thank you Tech To Us!!

Have had this service for 4 Years and am quite pleased with all the end response. Each Tech support individual have always been extremely pleasant and quite knowledgeable. I have not experienced and hard problems with my PC since I started with Tech to Us. Recommend this service highly!

I had tech support for a long time from another company. But things got to a point where I couldn't deal with them anymore. I could never get a tech when I called and I always had to call back. At first, it wasn't so bad since they usually called back within an hour or so. But later on, I was getting a callback in a day or two. I couldn't let a problem go that long, so I decided to switch to another tech support company.

I've had tech support for about five years. When I had problems with my computer, I'd call them. I'd let them in my computer and they would take care of it. All of a sudden, I had a problem with Microsoft. I'd turn the computer on, it would say, "Downloading Microsoft updates" and then when it got finished it would say, "Unable to complete the download". So, I called and all of a sudden they said that they had no record of me. I figured every time I talk to them it was always a hassle. It's always somebody overseas that barely understands me and I barely understand them.

All the devices these days have problems and without tech support, it's so difficult to maneuver them. I might have Googled American Tech Support because I'm pretty sick and tired of talking to Indians and Filipinos. I went with the highest plan they have but without the option where you can jump to first in line for $100 a year. The support technicians are consistent and they’re good but I suspect that they are understaffed. Sometimes the wait time makes it obvious that one guy is taking care of many people or 10 guys are taking care of more than they could handle, so there's a delay or a gap in the service. Other than that, I have no problem.

I’ve been very satisfied with the service of Tech to Us whenever I needed it. They’re great and I refer them all the time. I’ve had them for a couple of years and have used them for quite a while. I deal with their tech personnel, and it has always been very positive.

The company I had closed their doors and I couldn't get a hold of them. I went on the internet to check companies out and from what I could find, Tech to Us looked like they were what I needed. I got the full service. I asked the sales team some questions and I got positive feedback as far as the services they would give me. They got on the computer, took off all the software for the company I used to have, got theirs loaded on, and got everything up and running. The support technicians were very willing to help. We have been with Tech to Us for only a couple weeks and our experience with them has been fine so far.

During the time that the Equifax thing was going on, I was on my computer and then I got this red message thing. There was somebody else but they seemed odd so I hung up and called Microsoft for Windows and I got this Tech to Us. I explained what was going on with my computer and they put on a firewall and fixed my problem. The support technicians were great. I tried to make sure that it was a legit company but the people were nice and helpful. After they fixed the problem, they told me what my options were if I wanted to continue. I got the plan with the initial amount of $139 and then $39 a month. The service is good and it works for me. They even put their number on my system so I could call them directly if I had any problems and they also called back another time to check if I was having any problems. Overall, it was a great experience and I’m happy with Tech to Us.

We were with a company called Omni Tech out of California for several years. They were great but they took a lot of time sometimes and were a little hard to understand when they're actually on the phone with me because we found out they were totally foreign. But they were good, did the job and fixed what we needed fixing. Out of the blue, we had a contract with them that was good until April of '19 and we went to contact them mid-October and they're gone box, stack and barreled.

Your techs do an excellent job with helping me to get my audio back and working again. I called BOSE and the person that I talked to did not have the ability to troubleshoot my issue. I saved money and time with Tech to Us. Thanks again Tech to Us!

I have found this to be very beneficial. I've had a lot of problems, and Tech. is easy to get a hold of. They are there in the evening and have shorter days on the weekends. They have helped with a lot of general questions also. I bought an iPhone recently... they said they can help with that too. I highly recommend this service.

We had a lightning storm and the hard drive in my computer got busted. I had the hard drive replaced locally and then Tech to Us helped me reinstall all my programs. They're excellent, professional and very helpful. They’re considerate and they stay with you until the job is done. Also, they call when they said they’re going to call. I would highly recommend them.

My computers were running relatively slow so I started researching who's out there to assist me and Tech To Us was top rated. I’ve talked to Bret multiple times and I like the personal touch that they provide. I don't know how big they are but it's always been nice to talk to a lot of persons so they can get exactly the issues that I have. It also feels like I'm dealing with a small group and that they have my needs in mind.

Tech To Us has been a great service for the last four years, essentially "computer insurance". Because I had a data back up plan with them, I was able to retrieve all of my information from my laptop that was recently damaged. They have also been excellent in resolving any tech issues so far to date, as well as being an educational outlet regarding computer technology. A great resource overall!

My security was breached and I had some group claiming that they were Microsoft breaking into my laptop. And there was immediately a number printed down below. As savvy as I thought I was it should have occurred to me Microsoft would never do this. It did not. And so these people were happily charging me money. I was going to charge them to fix the problem that they created. My aunt is in California and she contacted Information and was given the Tech to Us number for us to fix the problem. I was able to get a hold of my credit card company and we stopped this. We also closed that account so that those people could not get into it. So I have a new account and at the same time the guys with Tech to Us immediately went in and started cleaning up what they were starting to do.

I have used Tech to Us for a couple years and have had very good results every time I call for help. My computer knowledge is growing but for a 76 year old I just need assistance from time to time. I would definitely recommend Tech To Us to any of my friends.

I have had support services from TTU for over five years. During this time I have called them many times for a number of issues for my three computers and other devices. They have been very helpful, and have always found a solution to my problems. Their technicians are very competent.

I used to use an offshore outfit for tech support that proved to be not very good. Tech to Us was recommended to me and they've been great for the last year and I just renewed. I’m very fond of them and they’re the top grades for me.

I had used Geek Squad for seven years but hadn't used them much in the last year. When I needed them this particular time, the service I got was less than admirable. I started looking around for other support folks and Tech to Us showed up and their ratings were high. I decided to give them a try and my interactions with their rep were really good. The fellow who handled my account was very intelligent. He listened carefully to what I sought to do and made good suggestions on how I might want to proceed. He immediately got me connected to technical support. It was almost instantaneous, which I thought was very impressive.

Tech to Us has been a great aid in learning how to use my computer. I constantly get into trouble when using the computer on my own so it is a relief to have Tech to Us one call away. All the technicians I work with are very patient and word things in a way that I can understand. Tech to Us is the best!

Vastly superior to any support service I have ever used - people are kind and helpful. This saved me from having to buy a new computer and that means a lot. I cannot recommend enough. When I have called I get terrific service. If you need a support service look no further!!

iYogi ripped me off a lot of money. I got screwed so I went to Google. I looked for a tech support that offers the very best rate and they gave me Tech to Us. I have been with them for years now. I lost a couple of shortcuts and they got those back. And although it takes too long to get to an agent sometimes, I understand that they are busy. And even though Tech to Us is not cheap, it's worth the money to me.

I was having problems and needed tech support. I got the yearly plan with Tech To Us and their sales team were very helpful, nice, and professional. The support tech was knowledgeable and was able to fix my computer. He was excellent and very patient as well.

I have a yearly plan with Tech to Us. Back in 2015, I brought my HP notebook to Columbus State and it started experiencing some weird things. I couldn't get it to function properly so I shut it down. I'm visually impaired and had been using a screen reader. I waited until I got home to see what was going on. When I got home and I turned it back on, my screen reader never talked. Plus, my computer somehow caught a virus that made it go back into manufacture status so all my icons were white.

From a financial perspective, Tech to Us is a company that’s not going to leave you dry because your money situation is tight. They are willing to work with you if you are serious and tell them the problem. Personally, they have always worked with me when I have misunderstandings or difficulties like when I bought some things for the virus and it wasn't connected, or when I have issues with the payment. Also, whenever I run into an issue where I’m late on my payment or where I want to drop a particular thing, they are willing to bundle it and show me alternatives that will allow me to keep my service.

Some years ago, I was having all kinds of grief with computers and I got involved with iYogi. For the first five years, they did an excellent job. Then they started to sell things telling me I needed this and that. It was an ongoing thing and finally, I and a whole group of people got fed up and felt we were being ripped off. I’m still getting calls from iYogi three years later. They never let go.

I use my computer to write scripts for a radio. It was hacked by someone in China and on the bottom of the screen it said, "Call this number and we'll fix the computer." They appeared to be legitimate, so I paid $200 and they fixed my computer. I ran well for a couple of weeks, then they called back and asked if I gave my computer to somebody overseas. I said I didn't and that I don't know anybody overseas. They told me that there was something wrong which needed to be fixed and that it would cost $500. I told them that they said that for $200 they'd fix it for a whole year. They asked me to trust them and I hung up.

I have only one experience with Tech to Us and they did well. My computer was running very slow and I've used a tech support before. But I had a terrible experience with Avast and with Dell. So although Tech to Us is expensive, I'm speaking to English-speaking people with English as their first language. I know I may sound hypocritical and I'm not. I only want somebody who's not reading off a script, and who can talk with me and understand the nuances of the language and communicate effectively with me.

Tech to Us sounded like a good idea so I signed up with them for a monthly plan. It was easy to do, and they helped me a number of times, so it’s been well worth it. In the beginning, it was absolutely fabulous. They just went through a recent little thing where they changed their program and I wasn’t quite as satisfied. There were a lot of glitches, and I was trying to sign again, and they didn’t get my payment. I kept calling them but they didn’t have the system set up enough for me to give them the payment information which was a little frustrating because they’re the tech people. But overall I still plan to stay with them.

I’m not really tech savvy and I needed a computer technician. I’d rather hire the services of a technician that would assist me with computer related issues and Tech to Us had great reviews online. The one representative I’ve dealt with the sales team has always been good. Most of the time, I’m dealing with tech guys, in terms of troubleshooting a problem. And Brett and Bob stood out more than the others. They had the most experience and knowledge. The other guys are underneath Brett and Bob.

I’m not real savvy about computers and I was concerned that if something happened, I wouldn’t know what to do. I’ve always received the help that I needed from Tech to Us and they’ve always been courteous. That’s why I stayed with them. Their sales team was great and their techs were very knowledgeable. They seemed to know what they were doing. I’ve had other experiences with other companies where they didn’t seem to know what they were doing. They basically took my money and I continued to have the same problem that I had before I connected with them.

I'm a big PC gamer and all the new games require internet but I'm not that computer-literate. Tech to Us has been so good to me and their support technicians are excellent. No matter how simple and silly a question it may seem to me, they treat every question was equally important. I've had wonderful service from them. I've got their desktop icon to where they can share the usage of my monitor and they can operate the cursor and do whatever just as if they were sitting at my machine. Also, I always call the 1-800 number to get things rolling and it's no problem to get a hold of them. Anytime I called them, they were diligent and it didn’t matter how simple or difficult it was or what length of time it took. They took care of it in a very courteous manner.

I developed having the same problems which needed tech support and it was just a single shot for the first two or three times. I decided to sign up with Tech to Us after that and used them ever since. Every problem I had was fixed. Their technicians were always helpful and they worked out very well. The first person I dealt with was named Jay and I dealt with him around three times over the first two or three years, and they were hiring more people ever since. I also paid Tech To Us a certain amount every month. I enjoyed them and they’re something I want to keep. Overall, they were excellent.

I have been very pleased with the service of Tech to Us, they are always there when I need them and they get the problem solved fast. Thank you for great service. I see many people in my travels and tell them about how great your service is and they should check it out. Thank you.

I love Tech to Us. They’re very efficient and good. I had problems with my computer and I'm old and dumb, so I needed help. I also kept getting blocked from using some sites and their team would take care of the problem. I would recommend this service to a friend.

I first went with some outfit out of India and I still get calls from them when I get on my computer because I've got a virus. But that company no longer exists so it's just scam people that are trying to get on the computer. I went online and spoke with Tech to Us. We got a yearly plan. I've contacted them once a quarter or if I have some problem. I get the same guys when I log in to get support and they’ve always been very helpful.

I am very pleased with the service I have received from Tech To Us. I've had a number of times I had virus scares and I was contacted within minutes of notifying them. They handled each problem and offered suggestions. Everyone was very knowledgeable and pleasant to work with. I am completely satisfied and feel confident that they are watching out for me. I highly recommend them.

I like Tech to Us. I've been with them for a year and I go monthly on my plan. I call them with my computer problem and they take care of it. Every time I get a person on the phone, which is usually a gentleman, they fix it and everything’s fine. The reps are wonderful too. A couple of times, when the repair has taken them a long time, they call me back. We'll have a chuckle over the phone and talk about how my day’s going or about a holiday. They’re very nice people and I'd recommend that company to anybody if they wanted somebody to protect their computers. Tech to Us is a great company with great personnel.

I am a computer wimp. I know nothing and I need somebody to hold my hand with computers. I’ve stuck with Tech to Us because they’ve held my hand, and most of their people know what they’re doing. I went with their security system for a month and it really was unclear to me exactly what it does. It was an antivirus and antispyware. It was never made quite clear to me how it worked or if I needed to talk to somebody at some point. But I didn’t stay with them and I went back to Norton. Other than that, Tech to Us have solved most of my problems, walked me through what I needed to do, and has been very good at their job.

I had some issues with my computer so I got support from Tech to Us. I got a yearly plan and their team members were very polite, attentive and very responsive.

A year and a half ago, my husband was coming in on an international flight when the newest Window addition was being released. It totally changed all of my settings on the computer and I panicked. I needed to find out if he made the international connection and then whether to meet him or not. I happened to stumble upon Tech to Us and it was the best thing that ever happened.

In today’s crazy world, I decided to look into tech support because of the bugs on my computer. I needed something to help me survive. I also got involved because I got strange messages from some security people and it didn’t sound good. So I decided to check the different services and then took my chances with Tech to Us. Signing up went pretty well and I got the yearly plan. While I had no problems interacting with the sales team, it takes a while to get hold of support technicians. I can understand that but they need to resolve it in the future because there’s a lot of people wanting to do wrong things. Tech to Us takes care of our problems when I get hold of somebody. And I get to trust them by talking to their representatives. Whereas if I just do texting, I don’t know if it’s another outfit or a scam.

Since I first joined in 2011, I've been very satisfied with their prompt, courteous, knowledgeable reps. For me, it's money well-spent. Hold time can be long at times, but other than that, the service is great. I have recommended this service to many of my friends, and will continue to do so.

I moved to Oklahoma City, started to write a book and haveplenty of time to do stuff on the computer. I used tech support people but got tired of paying hundreds of dollars to them since they were not available most of the time, come late, don’t know what they’re doing and take up space in my office or my home. Somebody recommended me Tech to Us and I went with them. I pay $29.95 a month for the tech service and $7.99 a month for the iCloud backup service.

I have had Tech to Us for over 1 year and had a few issues that have always been handled successfully in a most professional manner. The computer tune-ups are excellent and I highly recommend them to anyone contemplating needing computer backup, anti-virus protection, etc.

I enjoyed Tech to Us and they’ve helped me tremendously with their very helpful attitudes. I had an old computer with an old email program, and one time I had a virus, and they would clean it up. I finally got a new computer and Tech to Us helped me switch everything over. That took quite a few different calls because some things were missing and some things didn’t work and they worked it out with me and helped me each time. I’ve used them quite a bit because of that. I’m still learning this new program, the Picasa, that’s on here which I don’t really like. I had a thing with all my pictures with Canon, and apparently, they don’t make that program anymore.

They have solved all of my computer problems in a hassle-free manner with great attention and excellent diligence. They kept my internet connection smooth by recommendations that were not only cost effective but efficient. They are sincerely recommended to solve all your computer concerns.

I was tired of getting viruses on my computer. I used to take its hard drive into a reputable repair shop where they would hold onto it for three days to a week so they’re able to get to the problem. Tech to Us was able to solve some of these issues and whoever I spoke with, stood behind their word. They’re easy and reputable to deal with, too. If one guy can't fix my problem, he would tell me that somebody will take over. They're also supposed to close at 10:00 o’clock on a weekend. But one time, I've got a call at a quarter to 11:00 and they didn’t stop until the repair was complete. Overall, Tech to Us is a great service to have for any home computer. Their tech team was even able to help me get a printer and have my iPhone set up. When you call in with an issue with any device, they fix it and their service is phenomenal. I travel with them and refer to them as our back office.

Tech to Us has been a great help. Their support tech, Bob, was really good. He took his time to discuss the issues that I was having with my desktop and we tried to use different options. We had to resolve to another option that he wasn’t aware of. But everything has been good so far. If I don’t have the little icon on my computer system, I have to call to make arrangements to speak to a technician. And sometimes I don’t get an answer when I call in. But it only happened twice out of the five times that I called.

I've gotten some prank calls and gotten panicky sometimes. I'm old and it's a hassle to disconnect then figure out how to reconnect, take it out to somebody and have it gone for two weeks. When I discovered Tech tor Us, it seemed like a lot of money but I have had extremely pleasant conversations with the guys that have helped me. They took charge and they did it for me. I talked to somebody named Josh when I Initially signed up. I've got their icon on my desktop, phone the number and told them what's happened and they've got me an answer. The people that were calling me from other companies were telling me fear tactics that my computer was going to crash. They said it’s a phishing tactic and they've always been right. He explained what they did and it seemed unbelievably easy. It gave me a whole lot of peace of mind to be able to telephone a number and get a hold of somebody at Tech to Us.

I'm a 62 year old business woman and run several online businesses out of my home. I've been with TTU for about four years now and I can't begin to explain the outstanding service I get each and every time I call or text them. I was with a company out of India prior to finding TTU and I just got worn out with trying to translate what they were saying, not to mention the amount of time it took to get them to understand what I was talking about PLUS saying NO - every time they had me on the phone for my problems - to another sales pitch or new software they were touting while I was on hold.

I have been a customer for about 3 years and have been very happy with the service I have received. I have never had a problem that wasn't resolved in a good and timely manner. All of the techs have been great to work with. I would not hesitate to recommend Tech to Us.

Tech to Us is amazing. Anytime I have a technical issue I know the first place to go. The Technicians are very well trained and get my issues resolved as soon as possible. I use my computer at ease knowing that Tech to Us is always there to fix any issue that I might have.

I used to use remote support before but tech support was the best that I got so far. I used Fiber Defender at the time. I always wait a long time. It was USA-based, it was based in LA, but when they get something done, I had to go through multiple people in a long time, and they use some people in the Midwest. Tech to Us sales team was very good. I got the monthly plan. I contact technicians either by live chat or by phone and they were very competent and always answer my questions. I tell them what's going on and may guide me through the system. They're a very well put-together crew out there.

I am satisfied with the service that I have. I would rate you as a ten on all accounts. I am very pleased with all of the services that they offer and how their service works. Thanks for all your help.

Tech support is convenient and Tech to Us is straightforward. They tell me what to do, and I'm off the phone within a short amount of time, not like a lot of services. I'm not familiar with computers and when I need the support, I get them. They’re very helpful, courteous and always solve the problem in a second. They usually ask how my day is, how everything is going, what the weather's like, and what my problem is. If I can't do exactly what they're asking me to, they're very patient with me. Also, even if the problem seems so minimal, simple and ridiculous, they help me with it and are pleasant. One time, I needed to use the keyboard, but it was too large and filled most of the screen. I then asked what to do and they told me. They also asked if they can help with anything else. I have a monthly plan with Tech to Us and it's a wonderful service. I’m very satisfied and I always tell people about them. In fact, I'm going to also have my son use them.

Two times recently I have had problems with Viruses. Each time, I was able to quickly get in touch with a technician and both times my problems were quickly solved with very little difficulty. I greatly appreciate the friendly and cooperative manner in which I have been served by Tech To Us.

The technician helped me out with my problem and I am very satisfied. He was very helpful, courteous, and good communication. We always recommend to our friends if they have a tech issue. We are like zero when it comes to understanding anything involving computer or technology yet we are not rich either, in the past we had Tech to Us on contract and after being without them for a few short months I am thinking about renewing our contract. We miss the ease in which I could punch that button and there you were. All of your people were always patient with us. At my age I truly love that they're patient. Thank you so much.

Tech to Us has been consistently awesome regarding all aspects of multifaceted support. I would and have recommended them as the TOP OF THE LINE for happiness and security in meeting all of my hardware/software needs! I hope that they will continue to grow, blossom, and flourish as much as they have helped me to and more for many many years to come! Yes they are a SUPERIOR treasure tangible/intangible to know!

I have had to call tech to us on several occasions and have always had quick and efficient service. The technicians have always been helpful and courteous. I am a tech idiot and they are always willing to wait or put in the information themselves. I cant say enough good about them.

I had computer problems so I got a yearly plan from Tech to Us. The sales team and technicians were all very friendly, professional and helpful. They’re good and they were the right company to deal with.

I'm not particularly good with computers and I had loaded up a lot of antivirus software which caused my computer to lock. I couldn't get into it so I went looking for something that would provide some online support and Tech to Us turned up on Google. I called them and I explained the problem, and they said they could do it but there would be fees. I'm a New Yorker and I expected there would be fees. Besides, I would have paid anything because I was job hunting.

I have used Tech to Us services for over two years. In that time I have had great professional services from the very professional technicians. They have always provided me with the very best technical advice and quickly repaired any problems I have had. I rate them as the best company I have had business with to date.

I have had nothing but outstanding service from Tech to Us. I think it is a fantastic service. Everyone is always courteous. I have never brought a problem that was not solved promptly and efficiently. I cannot say enough good things about Tech to Us.

I am a senior citizen, I have much trouble with my computer and I don’t know that much about it. Tech to Us is a lifesaver and I love them. They're fantastic and I was very happy when I found them. My grandkids had computers in daycare but computers didn’t come out like this until I had children on my own and it’s so nice to be able to contact somebody and say I messed up again.

My computer needed a tune-up so I looked into tech support and Tech To Us knew what they were talking about. They walked me through the process and even called when they were done. It took two hours to do the tune up and it went very well. Overall, Tech To Us is very good.

Having used Tech to us in the past, the service has been completely satisfying. I would recommend their service to anyone who needs computer service. Today's service was to tune up my computer and was performed with no issues. Need to look into Avast upgrade.

I had a virus and in order to get rid it, Tech to Us told me that I would have to buy the protection program, so that’s what I did. I talked to the technician for a few seconds and he told me how to get rid of the virus. He told me to log on then he went in and cleaned it all up. It was kind of short and sweet and my experience was great.

I had a very positive experience with Tech to Us. I’m an old fella and I have little computer background. Every time I hit a glitch, I call them and they take over my computer and then it’s all fixed. I wouldn’t know where to go to have that kind of service. They’re very easy to talk to. Sometimes, because they have other clients than myself, they’re maybe doing two or three jobs at the same time and so, I wait a little longer for the service. But eventually, everything’s cleared up.

I like American companies better than having tech support from overseas. Overseas tech support doesn't know what the American way is all about and how customers are to be treated. But it was really hard for me to find an American company and it was by luck that I found Tech to Us. Their technicians are nothing but supportive when I’ve had little problems on my computer. They would assist me with it and they're fast, friendly, really helpful and courteous. They make me feel like I'm one of the family and they’re there to help me solve whatever problem I have. I’m really happy with their tech support and the billing service, and that I’m with a fantastic company that's born and bred in America.

I was unable to save files in Excel. Only certain files were affected. Antoine helped troubleshoot and let me know that the issue was with files from my Google Drive. I need to move my Google Drive files from my external drive back to the PC. I moved the files initially because I ran out of disk space on my PC. I apparently need to purchase a new PC with more space.

Tech To Us is fantastic. I was hesitant at first by the annual costs, but after using the service for 6 months, it is worth every penny. I've interacted with numerous technicians, and they all have been first rate - both technically and personality wise. They answer the phone expeditiously, are very skilled, knowledgeable, efficient and professional. Please keep up the great work!

Called to get a cleanup because haven't had one since I join Tech to Us few months back. I was disconnect Tuesday night. Had a few appointments, but we were back in connection last night. I am very satisfied with my support. I was being hacked before and greatly appreciated them very much. Friendly service and very helpful.

I have subscribed to Tech to Us since 2015 and I have had to use the service quite frequently. I have had services from computer tune ups to computer setup and especially help with recovering files. They have also helped me with fixing printer/scanner issues. They walked me through hooking up the desktop over the phone from start to finish. I am a frequent caller.

I had the virus get on my computer that's gonna crash the computer if I close it down. The Tech to Us technician did everything right away, went in to control the system and walked through everything. I was gonna watch as he fixes everything but he went through a lot of stuff. And in the end, he did a really good job. I first signed up for the one-month subscription and then later went on to sign up for a whole year.

I'm old! (80) But I really like to be able to use my computer whenever I wish. Tech to Us allows me to handle glitches when they come up, and I no longer am at the mercy of my son or grandchildren to help me out. Tech to Us is an American company. The monthly fee I pay is worth every penny. I call them anytime there's something I don't understand (happening!) and they clear it right up for me. Friendly and courteous. WORKS FOR ME!!

Tech to Us is outstanding. I really appreciate a quality computer tech operation especially having an experienced a previous tech support company which was very poor with very little support! I can't say enough about Tech to Us with their outstanding customer service and support. Very easy to deal with. I would recommend this company to anyone!

My files were encrypted in the past with a Microsoft Word password. I did not remember the password I used to unlock the files with Microsoft Word. I contacted Tech to Us whom I have used for many years and they were able to locate my password from the older tickets on my account. Tech to Us have always been very helpful to us and have saved us in many different instances. Their support is always great and professional.

I have been a Tech to Us customer for 4 years, and have always been pleased with the service and follow up. As a customer not associated with an IT dept, and working part time for a school district, I rely upon the Tech to Us reps to keep my hardware - and myself - current, working at the fastest possible speed, but with excellent online security, too.

The technicians here are personable and very apt at solving your computer issues. I have used other tech support services in the past and find the team here at Tech to us good enough to stay with them for the future. There are times however that might take longer to connect than other times. The clipboard that appears on the screen a bit small and not user friendly. I would services recommend them to anyone seeking technical services.

I would recommend Tech to Us to anybody who owns a business and also, for personal use. The employees are very nice, very helpful. They always fix your problems, and if they can't fix your problems, they stay at work until they resolve your issues.

Every technician I ever dealt with was knowledgeable, courteous and professional. They explain the processes & I have learned how computer systems work & feel a part of the process. I recommend them to everyone and those who have purchased the service raves about them. It seems there is nothing they cannot fix. In addition & their advice is invaluable.

I would totally recommend the services at Tech to Us. I have used them for about 3 years and am very satisfied. My issues are always resolved and done in a very articulate and pleasant manner. I find that the fees charged are reasonable for the high level of support received from all their technicians.

Totally satisfied is an understatement. Ignis is a great tech. I've been a Tech to Us customer for a lengthy time. I have been lucky enough to draw Ignis several times in the past, in addition, the other Techs I've worked with have by about 80% been of a same quality level but when Ignis does the work (set up new PC) - it gets done - done right and by far the best gets done right now. Thank You.

I just want to thank Tech to Us for their consistent and patient efforts to support, repair and proactively protect the technology in my household. You guys are there for me at every step along the way, listening calmly as I vent, and then enthusiastically working on the issues at hand without complaint. <3 I start out with a frown and you make me smile. Thank you!

We had iYogi technical support for almost 20 years and became increasingly disappointed in their service. I did an internet search and found Tech To Us support. We are extremely happy and satisfied with the Tech To Us service. We love being able to talk to a technician that speaks English. All of the Tech To Us personnel have always been very helpful and courteous.

I was having a problem with my computer. I'm elderly and I'm not very tech-savvy so the technicians from Tech to Us were very patient with me. They were also understanding and we were able to accomplish what I needed to accomplish in order to get my computer back to normal. Also, the reps were very friendly and courteous.

I am very happy with the service I have received from all of Tech 2 US Reps I have spoken with. They all give me excellent customer service, they always listen attentively to my issues or problem and quickly resolve each issue. On the sales end I was also very impressed compare to the company I used previously to Tech 2 Us. There was no pushing me to purchase a contract or offer additional items I don't need. I especially love when the Tech support comes on to service my computer. They don't also try to sell me products because that normally turns me off from repeat business with the company.

When I have a problem, I'm looking for the fastest most competent help available. Tech to Us is as good as or better than individual, expensive computer gurus. Never had a problem they didn't fix, and they're always professional and pleasant doing it. What more could I want?

I'm tired of getting ripped off by foreign countries who are managing our internet security and setup. Tech to Us is based in the United States and they speak English. Their support technicians have all been good. They're knowledgeable and helpful but if somebody wasn't, they'd get somebody else to figure it out. They don't leave anything unresolved, and whoever did the latest work was way ahead of some of the guys. I have the monthly plan with them, but the initial $139 was a little bit expensive to get started, though I don't mind the $29 a month. I had bad experiences with the other companies, but Tech to Us spent time with me and helped me with issues. I'm very pleased with them.

Assistance for Microsoft Word issue - As always, Tech to Us provided outstanding and timely service in addressing and correcting my issue - all of the techs that assisted reflect credit upon themselves and Tech to Us - well done! Whenever I have the opportunity, I will definitely recommend Tech to Us and a "go to" provider for services associated with all of my computer and related devices!

Very helpful with problems I have incurred. I called because I forgot my password. Tech was very helpful and sweet to me. As I am old and stupid things keep happening to me. While he was helping me I remembered the password and am back online. It is nice to know I can call for help when I need to.

I have been a Tech to Us for over a year now & their service has been a true lifesaver. I had some issues (ransomware) & Tech to Us was the Calvary! This service is worth every penny!! “THANKS" Tech to Us!!

Tech to Us has always bailed me out when I had a problem. They are always friendly and courteous and do not lose patience with me when I am slow in grasping what is need to be done. Your service is good because it not only helps me with my iPad questions but also with me desktop.

My hard drive crashed, which was not the first time so I tried to find a tech support company. I had one in the past but they went out of business. I did what I could online then I called Tech to Us and asked them a lot of questions. And as I was talking to them, I went to the Better Business Bureau, who was very helpful in verifying that Tech to Us was real. The Tech to Us sales team asked a million questions about what happened and I knew what my status was before I ever gave them a credit card or any money. I signed up for their monthly plan and they helped me set up and gave me a list of things that I needed for the computer because I use it for business.

Really appreciate the quick response to call in, ease of use (telephone call), Tech's are here in the US and easy to understand (speak English). I have always received good service. They stay with you until the problem is solved. They don't rush or make you feel like they are anxious to get off the phone.

I absolutely love this service! It has been wonderful for me! I would recommend it highly to friends & have. I have used the India service & Tech to Us is the best, rated a top 5!! I have used this service for technical support on my iPhone, iPad, computer, printer and backup services & security services and have been very satisfied with all of the services! Thank you for having these services and in the United States of America!!

Tech to Us is superb and the best service we ever had. Secondly, the technicians are extremely competent, highly professional in their interactions with clients, and get the job done. We are glad to have Tech to Us as our tech support service.

We had a certain tech issue and we looked into tech support. We went with Tech to Us and we interacted with their tech support team before their sales team. The tech support team were great all the way around. Then we ended up getting the $29.95 a month plan. And the biggest thing about Tech to Us is they're very responsive.

Computer not communicating with printer. Tech reps are always courteous and very helpful/persistent in resolving the issue. Had ongoing issues in setting up computer programs and they easily assist with my problems... I would highly recommend their services to anyone who does not have the time to wait for an actual person to show up... the ability for them to remotely control and see exactly what is going on allows me to save time. Overall, very happy with their services!

The Tech to Us service has been FANTASTIC! I would HIGHLY RECOMMEND this service to anyone. They have helped me with all the problems I have had. Some of them seem to me to be extremely to be difficult. They explained it all and fixed all the seemingly impossible issues to deal with.

I have had some computer services for over 15 years. No one comes close to the excellent service of Tech to Us. I will gladly recommend this service to anyone desiring computer service of any kind. I am a pastor who has a computer savvy congregation, and having the best, most accurate and trustworthy service is crucial to the success of continued service, in all aspects of communication, I am not sure who introduced me to Tech to Us, but ever since I've had this service, I have shared this service, and will continue to do the same until I am no longer able to use a computer. Tech to Us offer Excellent Service.

Whether working on a problem with an old computer needing to be restored or with a brand new computer needing to be set up practically and quickly.... Tech To Us is the greatest - I give them Five Stars on performance and ease of use!

The service was very good. Tech was very patient and resolved my need. I had purchased a new laptop, set up my backup and also fixed a screen resolution issue with new dual 32" screens. Every time I need Tech to Us they solve my needs and happy to have a remote service available like this. Thank you.

Tech to Us rocks! Technicians are great. They all speak English very fluently, and I like that part. The service is very excellent. They have done a lot of work for me these past years. They fixed my printer, got scammers off of my computer and also helped me backup my files.

Every time I have needed help/support from Tech to Us, the service was professional, friendly and efficient. Although the issue which introduced me to Tech to Us was pretty scary, I received the best help and support ever. This was in the year 2015, and I have maintained this service since then, because no matter what, the service has been EXCELLENT! BRAVO! I look forward to a bright future, using Tech to Us!

I read over reviews and Tech to Us looked like the best. I bought from them an annual plan and the interactions I had with their sales team and support technicians were all positive. The sales team, particularly, were knowledgeable and I didn’t feel like they were selling to me. I would recommend Tech to Us to someone else.

The staff at Tech to Us have your best interest at heart. They explain so you can understand. Always ready to help. Just buy the service. You will be happy. I really can't say enough. Tech to Us is great, and they always follow up to make sure that everything is working. The techs are always patient and polite.

My computer stopped working and we couldn't sign in. Tech to Us spent a lot of time since there were two users, my brother and I. There were issues including remembering my password even though I'm on the computer every day. They made what I thought was my password as my password which helped me. They were very polite, knowledgeable and patient. They called back in 15 minutes when they said they would. I'm an older person but they didn't get frustrated with me forgetting things and it meant a lot. They repeated things if I needed them to repeat it. They didn't stop helping us until the problem was fixed, even if it meant calling back the next day. They did what they said they were going to do.

I am very please with my decision to subscribe to Tech to Us. It gives me the sense of security to know that my system is running at peak efficiency. It is also, invaluable, when I run into a problem or issue. One click on my desktop, and I am connected to a technician who will work on the issue until it is resolved. The technicians are both friendly and efficient. My most recent experience was just today, and I was supported by Mark, who stayed with me through the duration of my challenge and questions. I would highly recommend this service on either the monthly or yearly plan.

I have contacted Tech to Us approximately six times with issues related to Windows updates that prohibited me from starting my laptop, internet connectivity errors/problems, dual monitor usage, lost IP address that caused access issues, etc. I consider myself application knowledgeable and not technically savvy. The technicians are extremely tolerant, explain problems and solutions in a non-technical language that I can understand. I have found that they don't just "fix" the problem but provide me with instructions (if applicable) for me to address similar situations that might occur in the future independently. As the technicians are working on my system if they see potential changes that may improve use, they point them out and implement them if possible.

Tech to Us has helped me immensely in cleaning up and updating my computer and files as well as assisting with several issues I had. I would recommend them, especially to those who are not tech-savvy. Knowing that I can get help at any hour of the day or night makes me feel secure.

My problem was fixed by a technician in a very timely manner. I have had this service for many years and have always been very satisfied. I am an older gentlemen that is not very tech smart and I depend on Tech to Us to fix any problems that I encounter. I would be in a world of trouble if I did not have this service.

I have been using Tech to Us since 2012. They have solved many of my computer issues and I always renew their service. Even if you are not having any specific issues you can have them tune up your computer. Wonderful service. I highly recommend them.

We've been working with Tech to Us for over a year, and we've had great service. They have always been able to solve our computer issues, and the best part is that our calls are usually answered quickly. They are friendly, helpful, and efficient. Highly recommend them!

I got a hack problem and I called Microsoft, and they recommended Tech to Us. The Tech to Us sales team was very informative and very nice. I had an HP laptop screen go black and I called a technician. He was able to start it back up. He went through and did a tune-up on that computer and my other computer. He was good and very informative. I was very satisfied and pleased with it.

Since I began my services with Tech to Us, I have had my issues with my computer, and all the Techs have been very helpful and fixed all my issues. Thank you so much. They fixed internet failures, my old computer was giving me problems, keyboard, viruses, and they provided their anti virus and spyware products.

My computer was locked out and I tried to call AT&T because I have their help number but it came up to Tech to Us. The dealing was good and they laid out the options clearly. I started with their monthly plan then I converted later. Their support technicians were thorough and worked with the problem until it was done. We've called a few more times after and they're available as needed to answer any questions for a different problem. They are a good company to have help.

Excellent service! Each time I have called Tech to Us with a problem they have solved it for me. The staff was always patient with my slow response in entering requested information. After solving a problem the employee would explain how it happened and how to avert it in the future.

Truthfully, I can't remember how I found Tech to Us, but in my opinion, I found a million dollar lottery ticket. Let me start by saying my technology skills are perhaps a 2 on the scale of 1 to 10. The techs at Tech to Us have never made me feel incompetent (very important to me). They have always been encouraging and have taken time to be certain that I understood exactly what they were doing and why they were doing it. If the problem required a long time to fix, they never failed to call to keep me up-to-date and then again to let me know it was finished and if I had any questions. It is invaluable to me to know that my computer is safe and if any problem arises that there will be someone there to take care of it.

The service tech went over my PC and checked for any problems, ie. virus, malware. Very happy with the support team at Tech to Us. Knowledgeable, courteous, efficient, fast response time. I keep renewing my service with them for these reasons.

Tech to Us is the best! I am a repeat customer... The reason being is that all the technicians are very knowledgeable and have solved every issue ever presented. I'm very satisfied with all the support that I have received!

It is my pleasure to be able to deal with a technician, who knows what he is doing, as opposed to someone who is just put there, who has no idea. I have been using Tech to Us for over 2 years now and I am very happy with the end results every time I had a problem. The technicians have been right there every time I had a problem. Tech to Us is really good!

I just wanted everyone to know that Tech to Us deserves a 10 star rating. I have called them numerous times and they ALWAYS fix the problem. I can't say enough good about them. Try them and all the products they have available and you won't be disappointed.

Tech to Us Technicians are very knowledgeable and have been able to assist me with various different issues. They have helped me with everything from printing issues to even full tune-up's of my computer. The technicians always try to resolve my issues in a timely manner. I love knowing that a qualified technician is just a few clicks or a call away.

We have always had great service from Tech to Us over the past several years. They have saved us from scams several times and have always been willing to take as much time as necessary to correct and update our systems. I have recommended them to a number of our friends.

My lapse of changing password, was resolved rapidly. The technician worked very well in clearing/updating/removing all unnecessary files. I highly recommend Tech to Us to all my friends. The techs are very friendly, and ** recommending some programs to have my computer running efficiently. The techs are interested in getting my desktop computer updated with the most current programs.

I'm not very techy, and so I've been with Tech To Us for a long time now. However, it takes longer now to get connected with someone than it used to. It used to only take a few seconds for someone to respond when I used to connect with them through my home screen, but now I wait for the technician longer. Also, they're struggling a little more fixing my computer than they used to. But it's not bad and I still like them. They're polite and if they can't fix it sometimes they go and get a manager to help them out.

I had a tech support in Arizona and it was getting worse and worse in their service. So, I went on the internet and saw Tech to Us. Luckily, I picked them. They're exceptional and their sales team was right on. The great thing is within four minutes every time I call in, they hook up to me and fix me. Unlike in another outfit, I have to phone in and wait for them to phone back. The reason I changed was that they got to where it was over a day before they got back to me. But, with Tech to Us the wait time was only two minutes if I average it. I'd tell my family and friends to go for them.

I have been using Tech to Us for many years and I highly recommend them for your technical needs. They are tremendous! I have had to use them for all of my devices and they are very professional about handling all of my requirements. Tech to Us has been very helpful and available on demand!

Tech to Us might be the best thing that ever happened to me, at least in the Tech Department of my office. They always help me to resolve my issues with exactitude and perseverance until the job is done.The Techs that have assisted me are so knowledgeable, and polite that I would not go elsewhere. I would highly recommend this company to anyone who requires excellent technical assistance.

Troubleshooting: Technician was able to solve the problem relatively quickly, was patient, and seems very competent. Did needed required maintenance work on the computer in the same call. Did not take as long to complete the maintenance as it has in the past.

Tech to Us- The guys are courteous and well informed on computers. A person like me who has retired before computers were taught in school find the most helpful. They sent me a postcard to remind me it was time for a computer checkup. Brett and the guys are very patient with me. Tech to Us has been a great support. Thank you sooo much!!

I don't like to use the touch pad. Instead, I like to use the mouse. Somebody from Tech To Us came to check on it and fixed it all up but two weeks later, the touch pad automatically comes on again. I was amazed that I could keep calling. Back then I could call twice a week and I was always received and that was $10 a month. I was pleased with the service and the reps are sharp-witted and very friendly. They at least fake it and it makes me feel like I'm cared about. The only problem I have is that almost chronically they'll put me on hold for 20 to 30 minutes. They're so busy that once they have recorded my problem, they answer the next telephone call and then come back to mine.

Tech to Us is Reliable, Courteous, Prompt, and Efficient. There has never been a long wait time with respect to contacting a person that can help. Kudos on all counts. I recommend this Tech Company to anyone who desires the caliber of service enumerated in the first sentence.

Chris was absolutely fabulous with helping me out with this issue (Reinstalling a Virus & Malware Program Onto My Desktop Computer). Unfortunately, I guess I'm not sure if I backed up all important files from my desktop to a flash drive so I'll have to find what I currently have on other flash drives to put back on the desktop.

I'm a dinosaur. I don't know how to do things on the computer. I tried to go to a computer class a couple of times, but I didn't get anywhere with it. Tech to Us is my computer class. I call them up and I say, "I can't get pictures out of the phone", they download. I call them up and tell them I’m having trouble getting over here, they get me there. Their guys are always okay. But when are they going to hire a woman? I would like one woman's voice on the phone. Not because the guys aren't good. It's just that they're all men. I'd switch if I found another tech company that had women employees. There's no woman's voice in the background. They should just a get a tape of a woman giving technical help playing on a loop. But Tech to Us is a good service and I recommend them to other dinosaurs.

I had so many issues with my computer before I found Tech to Us. I had some virus issues and I had paid for several anti-virus programs that not only didn't do a good job of preventing virus problems, but were also crashing my computer because they were eating up so much memory. I'm a writer and I've lost valuable documents, and there were also some other technical issues that I needed help with. Tech to Us has been great. I don't ever have anything wrong with my computer now, unless it's something that nobody could have prevented. Everybody in the sales team was really helpful and gave me the information that I needed to make a decision.

We found Tech to Us when we were looking for someone to help us get a code to get into the computer. The electricity went down because of a storm and it ruined the computer. They helped me get the computer back on so I could bring it to an electrician to repair, and I opted to keep them after that. They're quite helpful. The technicians were personable, very knowledgeable, patient and answered almost any question that comes up. They provide a very good service. I use them right now for advice and they would show me a lot of different things which I could do with the computer.

I couldn't get my computer on, so I looked into tech support. I was studying and I always have my book right above my keyboard. I laid it on the keyboard and when I looked up at the screen, everything had turned sideways. I didn't know what to do, so I had to get somebody that I can talk to. My brother does tech support for a living but he hates it when I call him, and he does, "I'm not at work."

I contacted Tech to Us originally because my wife's computer crashed and we were trying to restore as much as we could. We have the business card and the phone numbers. It was reassuring to us that we could contact them if we had a problem. I'm working for Educational Testing Service and I do online scoring in the Spring. We had $29.99 a month or basic coverage. It's for troubleshooting and in case I'm having trouble getting into my ETS profile.

When my computer locked up, there was a pop-up on the screen that said, “Call Microsoft right now to resolve your problem and that’s the only way you can get it resolved.” It had the phone number up there in big letters so I knew better than call that. I got on the phone and called 411 and asked them for the Microsoft telephone number. They gave me Tech to Us by accident. I dialed the number and that's when I got a hold of them. I told them what the problems were.

I've been with Norton and Symantec for about nine years and all of a sudden, their password protection quit working. I dealt with that for about three weeks and called Tech to Us. They've all been great. I've called about four times and every time I told them the problem, they fixed it. Also, the tech was easy to understand. It's been a pleasant experience.

We had an emergency with one of the scam viruses so I went online and tried to find tech support who are trustworthy and local. The support technicians at Tech To Us break things down into an easily understood communication. They’re very accurate and can assess the ability of who they’re talking with to understand what they’re saying. They are also straightforward and patient. They never gave up plus they have a sense of humor. You couldn’t ask for more.

It has been almost a year of experience I had with Tech To Us. I never had a complaint with this service. Very diligent and courteous to solve the many issues I had. I consider this service a very worthy investment. I am not very computer savvy and my problems were always solved. Very satisfied and I will always have a very good report.

I was having computer problems and so I looked into tech support. When I gave the sales team at Tech to Us a call, they were knowledgeable and were able to explain all the products to me. And so, I went with the monthly plan. My interactions with their support technicians have been great. They were able to fix the problem that I had and I was thoroughly happy. They got it done quick and my experience with them has been simple and convenient.

The help and service we have received has ALWAYS been excellent, courteous and patient. We are totally satisfied and very grateful. We have recommended Tech To Us to all friends and family. It is a truly professional competent organization and we love that.

I have a yearly plan with Tech to Us. The previous company I was using was insufficient and I liked the conversation I had with the Tech to Us sales team. All my experiences with them have been great and I am very pleased with them.

My husband had had his identity stolen and we were looking for a service. I have a little bit of technical knowledge but only enough to self-serve some of the more general problems. I wanted to have support 24/7. Somebody recommended Tech to Us and since then, we've been with them for longer than five years. My interactions with their team have been excellent. I've had them on the phone for hours and they would clean up problems.

I had a problem with my computer. I went to Microsoft and Tech to Us was a referred listing for tech support. The sales reps were great and they resolved my problems. I signed up for a year with them. When I had a problem, I tell the support technicians what it was. They sign into my computer with my permission and they resolve it. However, yesterday I had a problem on the computer and I called and I was on hold for over three-quarters of an hour and no human came on to give me an opportunity to leave a message. It just kept replaying the same marketing message constantly over the phone. It drove me crazy and finally, I hung up. A few hours later I called back and I got somebody and I complained about it. I never had a problem when I called them before and they got away with five minutes or longer. But with the phone thing aside, Tech to Us was very good.

My experience with Tech to Us has been very good. Their service people are great and they get their job done. I started using them on one computer, and then I added everything else that I basically have with the other program. I have three computers, and now I have everything covered. Their tech support team has been great.

I got a lot of pop-ups on my computer. I have a tendency to go online a lot so I end up getting a lot of junk. I also didn't have enough drivers. So I called Tech To Us, had them go through it and check it all up. I initially looked for list of tech support people online and I was trying to find out who was a good one. I then tried Tech to Us. When I called them, they just went to my computer and did what they had to do. They took care of it and they were very nice to me. They call me back to tell me that everything was done and everything was fine.

Due to computer issues, I thought of getting a tech support. I signed up with Tech to Us and my interactions with their sales team and support technicians were fine.

Every time I go online, someone is on the chat room within minutes; they are always courteous, considerate of the fact that I am a novice to technology and are never disparaging. I always get the answers I need and my problems are always fixed.

First and foremost, they are a US based company which is important for clarity of communication both spoken and written. Next, their technicians are customer oriented, technically knowledgeable, and available to me. I would recommend them to other computer users.

On several occasions I have needed help in restoring the function of my laptop. The techs have been very helpful, searching the programs and finding a way to get me back to where I can use the laptop. A very important part of the help I have received is that the people speak English without a foreign language accent. I am very pleased with the service.

My old tech support service wasn't very efficient and I did not have a way of getting in touch with them, so I looked up some reports on Tech to Us and ended up going with them. I did the monthly plan for right now and it's been working out well. I’ve had to call back about the same issue a couple of times, but it seems to have gotten resolved. Everything’s been good and the communication’s been fine. I like the idea that they can take care of the cellphone too. I’ve been satisfied and I also like the fact that I can talk directly to somebody before actually giving the computer over to them online. The other service that I had did not have that as an option.

Tech to Us had good reviews in Google so I called them and took a chance. Jay, the Tech to Us sales representative was informative, efficient and great. I got the yearly plan from them and the support technicians were very good. It took a couple of days to resolve the issue that I had, but it was due to Windows update, so it was no fault of theirs. And it was also a difficult thing. They had to change people for a few shifts, but they were all cooperative, which was nice, and they did resolve the issue. So I have confidence that they will do the same in the future.

I had a problem that I couldn't resolve by myself and this prompted me to look into tech support. Tech to Us sales team was so wonderful and good that I decided to get a year plan. I’ve used them a couple of times now and they're great. They're quick, polite and understandable. Everybody I talked to at Tech to Us is lovely. My recent experience with them was yesterday where I had two issues. I couldn't get my Roku hooked to the internet then I went off through every step because I'm technical. I then narrowed the issue down to not getting a signal from my wifi. Then when I was going to get my TP length extender, I couldn’t get it going.

Always ready and willing to help. Very polite and understanding and most of all... patient! Really great knowledge base to help with anything I have ever asked about. Previous vendor was very difficult to work with and, at times, very aggressive. Glad I found you guys.

I have an older Apple Macintosh computer and I was trying to see if I could get the operating system upgraded because there were programs that I wanted to get updated. I had been using a product called MacKeeper and it seemed to me that the program was slowing my computer down considerably, and causing all sorts of trouble because I only have 8-megs of RAM on my computer. So I decided to get rid of MacKeeper and look for an alternative service that might be able to help me out.

I needed something that I wouldn't have to drag my computer off to somewhere and leave it for a week. The sales team of Tech to Us was very professional and very helpful. The support technicians were also very good. I call and tell them what my problem is and they go from there. I like the way they operate. They are the best.

I was having problems with my desktop. I worked with Geek Squad before and was not happy with them, and I was looking for an American-based tech support. Tech to Us sales reps were very, very informative, friendly and very factual without any pressure so I went with them. The first time I talked to them on the phone, they put a button on my desktop so that the next time I'd call, all I have to do is press it and it connects to them and then they come on. And because I'm in their system, they know who I am, they’ve got all my information so I don’t have to repeat myself and it would be easier to explain the issue on the phone. If they don't have the info, they'd get it very quickly while they’re online with me. They know where to look and they’re really good. And then they start to work without needing me there. They'd just call me when they’re done.

I had iYogi before but it turned out to be a bad company. They double billed me. On the other hand, I've been very happy with Tech to Us. A lot of stuff goes wrong so I call their tech support people a lot and they take care of me. I haven't had any situation where they have thrown their hands up in the air.

I was having problems with my computer and didn't know who to turn to so I contacted Tech To Us. I've been using their services for quite a number of years now. The payments are reasonable and I trusted them. All of the techs have been friendly and helpful.

I was having difficulty with a new computer so I looked into tech support. Tech to Us has a very good sales team and I got a one-year plan from them. If I ever need them, I call in and they fix the issue right away. I stay on the line and if they have any questions, I answer them if I can. Then, half an hour later, they usually have it fixed. They're very good and nice, overall.

I was a little disappointed. I was getting these messages and popups on my screen that Microsoft had detected multiple uses of my IP address. I saw those messages and then two days later I got a phone call and my caller ID said Microsoft. These were all Indians or Pakistanis but identified themselves as Tech to Us supporters of Microsoft systems. They brought stuff on the screen showing me all these IP's that had my address on them and they got me for $300. They said if I get the protection plan they can get rid of everything. And they said they didn't want me to use my debit card or credit card because these people that were hacking into my computer would get my debit card.

The Tech to Us sales people were very flexible, persuasive but not pushy at all. They had a normal approach to dealing with the customer. The tech support people were knowledgeable, helpful and they’ve solved my problems. They were also very responsive and efficient. Overall, they were excellent.

Originally, I had overseas tech support and they were jacking me around. It turns out they didn't do half of what they said and I spent a pile of money. Then, I finally decided I want a U.S.-based computer tech support that I can contact anytime I need them. I know that Tech to Us doesn't have 24-hour service but after talking with them, I thought I can work with that and the hours that they carry. So I went with them and I've been very happy so far.

Every time I have called for help Tech to Us was wonderful and solved basically every problem. They have been a pleasure to work with and I would recommend them to everyone. Every time I called in they directed me the proper way hanging up with problems SOLVED.

Some of the tech supports of Tech to Us are real good, some are not. One is usually quite good, although I had him a week ago and he couldn't figure it out. I haven't been back on my computer in a few days so I'm not sure where we left off with that one. I had a problem when they put me on hold and left me for about 30 minutes and didn't come back. I'm ready to cancel when they did that, and that happens most too often. Another rep is outstanding and he doesn't usually leave me hanging but the other one left me hanging a few times. There was another guy who was great but he doesn't do it anymore. So they've got several guys that are very good at running and one that has tremendous patience with helping me. If there's a really tough problem, he will keep staying around and working at it till he finds different ways to finally get to the bottom of it. Where other people would quit, he doesn't.

Tech to Us was highly rated and their sales team were excellent when I dealt with them. The customer service team did very well, too. Tech to Us did a very efficient job and worked until stuff was completed.

I'm almost 90 years old and I'm not that computer literate like young people are. I was having trouble with my computer and it was hard to get any of my children to help. I was also having problems with the way the computer was working. I tried to look for a place that would help and thought maybe I'd get back to the manufacturer of my computer, but I couldn't find the phone number for it. I then called information and accidentally got a telephone operator and told her what I was looking for. She told me she knew of a perfect place for me and that the people there were great.

I was having so much trouble with my computer. I went on the web and inquired to see if I could get people from ASUS support group and Tech to Us came up. What was really astonishing to me was how polite and knowledgeable they seem. We spent hours on the phone in over a week and they kept their cool. They seem to know what they were doing and they put everything right for me. Also, it didn't seem extortionately more expensive than anybody else I've used. In addition, it seemed more personal. I'll continue to use Tech to Us.

Other people I had done tech support with had to change over their server. They weren't in the United States and that bothered me. With Tech to US, everything was extremely positive and they solved any problem that I might have. I would recommend them if somebody ask me.

Every time I have needed technical support using Connect, the techs were capable and timely and thorough. I had had a long-term contract with iYogi, but they went dark when I needed IT support. Business Consumer Rated you highest, so I went with TTU and have been happy ever since. iYogi calls to say they're back in business and want me back, and I tell them "Never Mind. I'm with another company now and don't need iYogi anymore."

I was with another company, but they got big and sold out and I got disgusted with them. Then I said, "Let me try somebody else." I spoke with someone from Tech to Us, and the second time, they gave me a technician. I had trouble with the sound, and they couldn't quite solve my problem, so I played with it and got a little better than what they had. I don't know if it was me telling them what was wrong or vice versa. I think what they did was start with me, and then jumped on to somebody else while they were doing something for me. The tech just didn't stick with me until I got my problem solved. I only used Tech to Us once since I've subscribed to them. The other company I had seemed to stay with me. I just turn it over and they'd go through it and check everything. But with Tech to Us, I wasn't that satisfied.

I'm not that computer literate and got caught in a scam with another company. I'd get on a site and they would come up that page with, "Call Microsoft." I contacted Tech to Us and they took care of it. I got the virus slayer with them. They're good at updating that and the CCleaner. They walked me through it. The best thing I like about them is they don't call me, I contact them. I'm comfortable doing business with Tech to Us. Even though I've never met them and I only converse basically over the computer, it seems I know the group. I'm overly pleased with them.

I was having some viral problems so I called Tech to Us. Their sales team was knowledgeable, helpful and informative. However, I'm going to cancel their annual program. I made a couple of mistakes which they advised me against and I won't do it again. So, I don't think I'll need the program. Still, it has been terrific. Tech to Us has made me feel completely at ease and solved the problem without any difficulty at all.

Service has always been excellent. Every time we had a problem, they took care of it immediately. This is the best service of this type I have used in over 30 years of business. The techs are all friendly, courteous, and they get the job done almost immediately.

Tech to Us is a wonderful bunch of helpers and I've been extremely satisfied with them. I talked to Henshaw, Jay and Brent and they've been really helpful and have wonderful patience. I'm not computer smart but I've never gotten the feeling that they were talking to a dummy, and that makes all the difference in the world. They’ve also given me some very good advice about scams. They said to be very careful when somebody comes on the telephone and hear an accent and want to do some business with me.

My computer had crashed and I needed somebody to fix it. Tech to Us called me and walked me through everything and stuck with it until it was fixed. They did a really good job and I'd be glad to recommend them to people.

I switched from Windstream to Spectrum services, and the tech who brought the equipment didn't know how to set it up - and I was left without an email account. Until I finally quit calling Spectrum for help (cause they couldn't for some reason), and called Tech To Us and got all fixed up - fast! They are great!

My husband and I have been using Tech to Us for 2 years now. They provide awesome customer service! Our computer is always faster and more efficient after they have worked on it. They are also very knowledgeable and answer questions quickly.

Transfer data to a new computer as I had to replace my everyday Laptop and the help was great. I would recommend the service to anyone who depends on their computers on a daily basis. Should anyone wish to speak with me for a personal recommendation, I would be happy to offer my thoughts.

For over 12 months + I have enlisted the services of Tech To Us at all hours of the day/night, I have found the staff to be knowledgeable, courteous, patient. You have always resolved my questions and put me at ease - at 78 years young really appreciate the approach you have in resolutions and suggestions. I will continue to use the service, 5 stars + 1.

My experience with Tech to Us has been very, very great on many experiences with them. They have been always solving my computer experiences in a quick way and respond quickly. When I call them, they are always prompt in response. I can highly recommend them for all computer problems.

Every time I've had to call to get a problem fixed I've been exceptionally satisfied with every technician that has help. Thank you. They have been very helpful, and on a whole I would recommend this company and everybody that works for they are so helpful.

Tech to Us has been very helpful with any of my computer needs. Tech to Us has also been able to walk me through issues on a very timely manner. Tech to Us has been used by my husband and I for over 10 year. I have not had issue Tech to Us has not been able to have a solution for.

Top rated service! Tech to Us is the best computer service we have ever used. Team of very professional techs who all speak best English and respond quickly and efficiently to our calls. We now have their spyware and cloud backup services. An all in one terrific operation in Hartford, CT, of all places. Kudos to Tech to Us.

They're lifesaver for all things computing. The service has been good. Sometimes I think I don't need it and something else comes up that I can't answer on my own. I appreciate the service very much. The technicians are knowledgeable about everything and not only courteous but also persistent in solving problems.

The support technician from Tech to Us was real good. He was fast, efficient, answered all the questions and did everything I asked him to. Then he took over and re-did a bunch of stuff on the computer and called back and said, "I think I got it. Do you want anything else done?" And there were a couple more things and I couldn't have asked for anything better. I had iYogi and overall I thought it was real good. However, it was sometimes really hard to understand and it's much easier with English speaking not as a second language. I don't want to sound bigoted but it was definitely a plus.