Tech to Us Reviews

Every time I contact Tech to Us, I go through the computer icon and wait for support which is about seconds to 1-2 minute, a short for me. I am greeted and asked what they can assist me with and we go from there. Lately, it has been the clean-up and updates about every 3 months... not much else. I am very satisfied with the assistance I get and it's not very timely with my computer needs. I appreciate all the support representatives and their kind, thorough attention to my computer needs. Thank you, Tech to Us.

I'm a technically illiterate single woman who lives alone. I can't fix anything on my computer by myself, so I figured it would be easier to have someone I could call or access on my computer to help me when I had issues. I did some research on the internet and got suckered into iYogi a few years ago. They still call me and try to get access to my computer and it was a nightmare. I did some research again and Tech to Us came up with high ratings, high customer satisfaction and they were a US-based company, so I decided to go with them. The sales team laid out my options and told me the amount it's going to be per year to get unlimited tech support and the times that tech support is available. They were great, super nice and not pushy at all.

I've used this service for a few years now and they've saved me. Before I ended up using a fake service. Spent a significant amount of money and got nothing out of it. Just today I had been hacked and they were able to fix everything... Thank goodness. My laptop is my work computer and necessary for everything I do. Very appreciative of the service and the attention to detail.

Tech to Us on the whole is the best computer/tech service ever. American based, Americans working, I will always use Tech To Us - for their service, professionalism, and knowledge. The Best! All of the techs are friendly, will advise the customer what is needed to make the computer run better.

Although I had a web protection program on my computer, one day a full-page screen took over my computer warning me that there was a viral emergency that I needed to respond to immediately, and giving a phone number to call. I fell for it! And about $350 later (the phone number reached some people who talked me into buying repair and protection), I suddenly understood that I had been scammed. Checking for a way to reach my security program people, I found none! So, I went to yellow pages and found Tech to Us. What relief! A very nice, very understanding, and very capable gentleman completely undid the horror and put me back on my feet, unscammed! I have been happily with Tech To Us ever since then.

Each of my experiences with Tech to Us have resulted in excellent results. Not only were problems solved but I also learned how to use the computer and printer more effectively. Thank you for all your help. I would recommend your services to anyone having computer issues.

TechToUs provided assistance with solutions I wasn't able to access through a Google search, came up with solutions in a quick and orderly manner and kept constant communication through the entire process. It took seconds to connect and minutes before I could go hands-off and let the professionals take care of it.

I'm very happy with Tech to Us, they are a 5 star service! Every time I work with their personnel they are very quick and helpful, always a pleasure to work with them! I had the service for a few years and would recommend them to friends and relatives!

Tech To Us is, in a word, wonderful. I am a writer for educational publishers. I often work with tight deadlines. I may be on the road working in a hotel room and something goes wrong with the computer. A quick call to Tech to Us and the problem is easily solved. They are kind and put me at ease. This is a MUST HAVE service for my business.

Every time I contact you, everyone is always very helpful & understanding & very patient with me. They have helped me take everything off of desk computer & transferred it to a lap top, so I can travel. Made my printer portable. This took 2 days & the person I was working with watched for my name the 2nd day to make sure he finished the job.

I was very pleased with David's performance. He explained everything to me. He checked all possibilities. I would definitely use his services again. I would also recommend your company to my friends and family. All those I've dealt with have been patient and professional.

Help with compressing photos for transmission; attaching word document to email, setting up icons on desktop, speed with calling in and identification, ease of allowing access to technician; courtesy, patience and knowledgeably of technicians. Tech To Us has always been there for me, the best PC insurance you can find!

My experience was fabulous. Mark took care of me. The phone was answered quickly, the problem was immediately addressed. The drivers were downloaded and the problem was resolved quickly. Also, he didn't treat me like a brain dead guy that just graduated from 1st grade. Great job Mark!

I have been with Tech 2 us for a couple of years. My issues are always fixed to my satisfaction. The tech support staff are always helpful with my questions and solving any problems with my laptop. I would recommend your services to friends. Thank you Tech to US Staff.

I have been doing business with Tech to Us for approximately 2 years and am very pleased I choose this company. I have always been able to get help with a tech when I needed it. The person I was dealing with has always been professional and friendly and been able to solve any problems I was having. I am so happy you are there. I have and would recommend "Tech to Us" to anyone. Thank you!!!

Tech to Us has been great to me and assisted with any issues I have on my laptop. I think they are very competent. I don't worry anymore about any issues because I know they are just a call or a couple clicks away. I am very thankful to have found Tech to Us.

I couldn't be happier with the support I received from Antoine today regarding my new printer setup. He was courteous, patient and very knowledgeable. But, this has always been my experience with Tech to Us. Every time I call, I have been extremely satisfied with the help I have received from each and every support person. I so much appreciate having a reliable source whenever I have a problem.

I was very pleased with the technicians from Tech to Us and I would recommend them. But since I don't have that many problems on my computer, I don't want to continue the contract and pay $30 a month for something that I won't be using that much. I don't have that kind of money. It was only one problem that I had. But if I have a problem, I would call them again.

I have been using Tech to Us for about a year. I am an older person who is often unsure how to install new applications or respond to questions when working on problem solving in an application. Tech to Us has been a Godsend. Whenever I run into a software issue, computer slow-down, error messages, just name it, I contact them and they always are able to assist. It's like you have your own PC Help-desk.

Our computer had issues turning on, and performance issues when it was on. Anthony helped clean it up and it's working properly again. I have used this company for 2 or 3 years after other companies. They are by far the only ones that respond with such a personal and professional help. I will continue to use them, especially after trying other companies. They do a fantastic job. Always.

We thoroughly enjoy having Tech to Us because when there's something goes wrong, my husband and I are stuck. We don't know what to do or where to go. My husband and I are not computer people. We just know the minimum to get us through and get what we need so whenever something arises, I pick up the phone and Tech to Us ends up helping us out. I call as needed and I'm also entitled to a once a month check up to see what's going on. Every time I've called, they've always been very pleasant and nice to work with. They seem to know what they're doing and they walk me through if I don't know something they wanted me to do.

Seems I have many problems when I try to figure out problems by myself. I get very frustrated. I'm so glad that Tech to Us is there for me. Thanks so much for all the assistance I've received. I found Tech to Us and contacted them, they immediately got right on the problems I was experiencing.

Antoine did a great job of fixing my computer/printer problem. These guys are worth the money spent. I had a problem with a new HP printer that wouldn't select the correct paper size. It took them some work to figure it out, but they called me later and led me through the process. Could not have done it without them.

Fixing Norton Program, cleaning up computer, etc. Antoine was very patient in a difficult situation with my computer that was messed up because I was hacked. He had to try several pathways to even get into my computer. He was thorough and let me know what was going on. He also was efficient. I did not have to watch my computer because he called me if he had any more difficulty. Painless experience.

I'm 80 years old and had someone managing my business for many years but we had to let that person go. It was about a year ago, which is about the time my hard drive crashed. I was in total chaos. I didn't know the passwords or the accounts I had. It was a huge mess. I was having a hard time getting the hard drive restored so I decided to get some help. I checked around and read reviews of different places. I considered the Gig Spot and several other possibilities but I had a real good feeling about Tech to Us. I started with them and they got my hard drive restored, got me back on the track and helped me with all dozens of things ever since. I have a yearly contract of the business program because I manage a couple of businesses.

Had a very good experience today. Good Tech Support and all is working fine. They helped me with transferring taxes for TurboTax from my laptop to my desktop. I have been using this company for many years and I have always gotten good results.

Originally contacted Tech To Us with a Malwarebytes re-installation issue and also needed a cleanup. Next I had issue with my web browser and it was corrected quickly. I'm new to the service but so far everything has been great. I would highly recommend!

My computer was hacked and I decided to look into tech support. I talked to Tech to Us on the phone and they lead me virtually through the computer. They helped me fixed the issue. They perfectly handled the situation and followed up to make sure I was satisfied. Their level of knowledge and expertise was excellent and I ended up going with their yearly plan. They were great and did good customer service.

Well worth the price of the yearly subscription. Saved my ** already. Got hacked and had to reload from scratch. Now I'm back. Every little issue since then has been handled quickly. Got my free tune up today. Brett did it quickly and thoroughly.

Tech support technicians are knowledgeable, friendly, able to cope with non-tech types like me with patience, answer questions to my satisfaction, bring up issues I haven't even thought of that turn out to be very helpful, suggest general tune-ups and clean-ups that make my computer run faster, speak English as a first language so there's no problem communicating, etc. Tech to Us is a class act. I don't know what I'd do without them!

After receiving a reminder card in the mail from Tech To Us about receiving free periodic tune ups as part of my subscription I decided to follow up because I was noticing a slowdown. It was so simple. I called, they electronically took over and cleaned up my computer and now all is back to working smoothly. I will definitely take their suggestion and do this every 3-4 months.

I requested a checkup on the status of my Malwarebytes security. Issues and they were addressed and fixed. A full scan was performed and no issues were found. The technician performed procedures professionally and in a timely manner. Been with the company for about 3 years and am very satisfied with the service.

I called to ask for help with a computer software and to make sure Adobe was downloaded. The software was unable to be helped but the representative was mannerable and nice and said he would get back with me. Other questions were answered and very nice.

Love these guys, they are always there and available to help with anything that I need and I need a lot of help. I am like a kindergartner when it comes to computers and these guys are always so patient and nice when doing what probably feels so mundane to them!

Anthony assisted me with my computer that was sluggish after installing Windows 10 updates. All seems to be working well now. He also discovered that backups on the cloud had not been made and did this as well. Anthony was most helpful and had to contact me on the phone when the chat box was not working correctly.

Very efficient and all inclusive. I also call to get a 6 month or so checkup on cleaning to make sure all is good. All technicians are great and very knowledgeable and friendly. Great job everyone. I will continue to use this service and recommend.

I have had great experience with Tech to Us. Each time I have had an issue they have been able to solve my problems. No long waits is greatly appreciated. I will always use Tech to Us for my computer needs.

I had experienced an interruption on my computer from someone trying to gain access and could not get out of it. I contacted Tech to Us and my computer was safely restored. My experience with the company over the past year has been nothing but excellent.

Regardless of my problem or question, you folks have always been readily available and immediately remedied all. I was initially connected with you by corporate office of Microsoft due to a scam. I will not be going elsewhere. You were quick to fix that problem and I have every faith you will continue in this same fashion. I have and will continue to recommend you to family and friends.

I want to inform the reader of the satisfaction that I have had receiving help from Tech to Us company. In the use of their services, I have been very satisfied. I can add that the service that has been provided has been extremely encouraging in their service to me. Although I have had a computer since I retired in 1996, I have never felt like I really understood the proper way to use the computer, so I have felt limited in its use.

Tech to Us has offered excellent service to our computer IT needs. They have answered the call for tech support on critical needs even when they were just about to close shop. They started scan programs that are inherently long running and got back to me the next day. Impressive customer service. Thanks guys!

The techs here have always been helpful and understanding. They have always been able to fix my problems really fast. I am glad that I have found this company, they have been a real big help keeping my computer going. Thanks.

I’m blind and I had problem with my computers. Everybody recommends Best Buy and the Geek Squad but one of my blind fellows in our company in Florida told me about Tech To Us. He said it's a great company in Connecticut, that they're reasonable and that these young fellows knew their stuff. I asked if it was like a scam because at that time, I had people calling me up claiming they were from Windows but Windows doesn't call. He said this company was down-to-earth and they've got a lot of people there 24/7, then he gave me their phone number.

Tech support couldn't have been better! The two persons who helped me out were knowledgeable and -- a rare trait -- well able to explain things to users with little tech knowledge themselves. They were polite, smart, dedicated to solving my problem, and even funny and easy-going, which was a big asset for a frustrated person. I am really happy about the process and the outcome.

I could not scan so I initiated a chat with Jay of Tech to Us. He was able to set up my laptop so that my printer could scan to it. It was time-consuming and labor-intensive but Jay was very patient and established the link between the two machines.

In November 2017, I suspected my older Windows laptop had a virus. I reviewed several remote repair companies before contacting Tech To Us. When I initially spoke to a tech, he informed me that Tech To Us had an initial fee, with automatic monthly charges after that unless I terminated the service. The tech explained that Tech To Us services were good for all computers and smart phones in the house with no limits as to how often I could request service. Initially, I was apprehensive because my computer was by no means new and I would be the only one using the service. To date, I'd not any problems with my phone, so I wasn't sure a monthly charge was a good use of money when I could, instead, put that money towards a new computer.

My experience with both Brett and Antione has been excellent this past two days. They were both courteous, knowledgeable and helpful. I would recommend your company to anyone who asks. Furthermore, the fact that all the technicians speak understandable English is a great asset.

Great tech support and friendly to work with and always solve my problems. I have a slow system and they always still wait for my system to run to solve the problems. Very Happy with all the different devices they have worked with me; like my printer and 3 computers and our smart television...

Great Service. Anthony very knowledgeable, courteous and helpful and resolved the problem. All previous contacts with the company have been very satisfactory. I appreciate technicians who speak English the way I do. I greatly appreciate that they are a US based company.

When I have a problem big or little, I have to say, they are great. I am treated with respect and they know just what to do and they get the job done in a timely manner. I appreciate the manner in which I am treated. Means a lot. Thank you Tech to Us for your help. You make my job here a lot easier knowing that my computer is being helped and kept free of bad things.

They have always proven themselves to be willing to stick with my computer until all issues have been fixed and have always told me to contact them if there were any other problems. There have been no delays or long waits to fix any problems and, since security is a big issue with me, they have provided a comfortable environment when my computer is being worked on -- great people.

Contacted Tech To Us about a problem with my laptop problems. The tech took over the computer and spent about 2 hours going through everything. He tuned it up and so far it seems to be working fine. Very courteous and pleasant to deal with. I WOULD RECOMMEND THEM HIGHLY.

Antoine did an awesome job helping find a new laptop. He was very knowledgeable and friendly. I am a new customer. I use to use Geek Squad. You guys are sooo much better. I enjoy the quick response and speaking with people who speak English. Yay!

Any problem I have had small or large I have had someone help me. They have taken the time to listen and read my problems. They have had patience and have explained a lot and have taught me several things. They have taken so much time to help me. I am truly thankful.

Great service--would recommend to friends. I called Tech to Us regarding trojan issue. Reps were very knowledgeable and helped to solve my problem. Reps remained on my computer until my issue was resolved. I have used this service in the past and I am very satisfied.

Great service since day one. We got through the ransomware issue fine. Always great followup and accessibility, and courteous technicians. Service is well worth the cost of the subscription. Has more than paid for itself over the year. Equally competent service on other electronic issues.

Security software is the best I have used. Techs are always helpful with any issues I may have. I would easily recommend them to my friends. Compared to other security software I have used in the past the Tech to Us security bundle has been far superior, and I would highly recommend.

Tech to Us was cheaper than a private person. I've used them a dozen to 15 times in the year and they were very good and very professional. Their level of knowledge is extremely good. This is the best computer online service I've ever used.

I have to say that I am so impressed with the friendliness of the technicians and the whole team of Tech to Us employees. I would almost have to say I have told many of your employees about my story and how difficult it is for me to grasp technical issues because of a head injury. I am so thankful for the patience and the professionalism that the team members of Tech to Us have shown to me. Thank you for your great services.

All of the tech people have always been very courteous to me and the response time has always been very quick. I would totally recommend their service to everyone. The tech people have always been very patient and they have always resolved the problem.

Service techs have been relentless with their efforts to help solve my PC's issues. They don't stop until the customer's problem is resolved. I haven't hesitated to call when necessary and the service is always professional. The callbacks to ensure all is going well are also appreciated.

I had problems with my internet explorer and Microsoft updates. The support representative connected in a fast manner. He was very professional and he found out my problems areas. Then checked over my computer. He also offered suggestions and ways to help me out in the future.

I just had Tech to Us do a tune-up. Anthony was very patient and friendly with answering all my questions. I was very hesitant to allow him to retrieve items from my computer. He called me to have me put my password in once it rebooted. I was afraid to give them my password even though it was just dots and they assured me they would not know what it was. I have not tried it yet to see what difference it made.

Fantastic service. Everyone I've spoken with is friendly and very knowledgeable. I would absolutely recommend Tech To Us for anyone in need of remote IT services. My problem was solved completely, as it always has been for as long as I have had the service.

I have nothing to say negative about your service, only good things. Everyone is very friendly and nice even when I don't understand. They always make sure to take their time to tell me in a way that I do understand. I appreciate that effort so much.

Professional and helpful with my questions. Quick response to problems on the computer. Solved problems quickly as well. Helped to calm me down during a very nerve-wracking situation where my computer was being hacked. Courteous and responsive to all concerns.

I have one big issue that has plagued me for three years and it's an Adobe error issue. I've spent hours on the phone with Adobe and I've tried everything. I was having all kinds of weird error messages. I use my computer for a living so, if something goes wrong with it, it can be pretty detrimental to my work. I wanted to make sure that I had some support at all times in case I got into a jam. I have used Tech To Us one time and they worked fine. I called them and then we did the remote chat where the tech looked at my computer from his end. It was a pretty easy fix and it worked fine for a couple of hours and then the problem returned. But I ended up deleting the program that was causing the issue. I downloaded a trial version of the software that was causing me all kinds of problems. The experience that I've had so far with Tech to Us was great.

Tech was knowledgeable and friendly. I was having a horrible problem transferring photos from a CD disk to a folder and he was able to solve it in less than 10 minutes. Also my Desktop logo disappeared in the left hand corner whenever I was trying to transfer something to it from a photo program.

I love this company, the technician are patient and helpful. They are the best I've ever had! I always get quality support no matter the issue, their technician are well mannered and polite, I hope to be with them for a very long time. I always recommend this service to anyone I meet!

The service provided is excellent and at a high-tech, yet friendly level. I could not say enough good things about all the technicians. They are well trained and experienced. I will recommend them to all my friends and family. They are truly are the best!!!

Had problem with desktop and Tech to Us is always there to answer questions and fix my problems. Been with them for awhile and think they are great and very polite. Will inform others and co workers with this company and what a great job they do.

I always get exceptional service and highly recommend Tech to Us. They always get to the solution of the problem and are very friendly and professional. I would not use anyone else. There are a lot of scams out there so be careful who you use. They are there for you anytime.

Have had numerous problems as a result of having to change hard drive and re-entering data. Techs have been very helpful in this effort. In addition this all started as a result of a scam that I should not have responded to. So it has been good to talk with people that are sympathetic to my lack of computer skills. Thanks to all.

Error on locked out screen - Call Tech to Us and Jay handled problem ASAP. Was a fast and easy fix, most times when I have had harder problems I use the phone due to lack of typing skills. Makes it faster for me as long as wait time isn't too long. As a user of Tech to Us this is why I use this support.

Love the service I receive each time I call! Always have a kind voice on the line and they put up with my gibber jabber! They explain what they do in detail, although most I still don't understand! Antoine is always kind and compensates me for his time!

I am very pleased with this service. Right now I had David help me and he got the problem fixed. This tech support service always goes above and beyond to solve your problems. I will tell my friends and family that I recommend their services. What I like they come right on the line to help with all situations. Money well spent for this service. I will renew my contract again.

Tech to Us gives excellent service and we have an annual plan with them. We had Dell Support before but they were not too good and they didn't speak English. Tech to us Us, on the other hand, all speak English so we can understand and we've had no problems with their technicians.

Have a great experience starting this new service and am comfortable with the process. Thank you for this service and if I need it then I know the service people will help. The service tech was helpful and offered to help in the future if needed. I appreciate his expertise because I do not have the needed time to accomplish this. Thank you.

I have been a customer since 2013 and am so grateful for all the help TECH TO US has given me all these years. The techs are so knowledge and supportive. I would be lost without their services. I never hesitate to recommend them to anyone I know who needs computer help.

They don't come any better = patience, knowledgeable, immediate service, 100% satisfactory service and reliable. They have helped every time I called and have been most understanding with my frustrations with computers and corrected the problems. I would recommend Tech To Us to anyone and everyone. You're not going to go wrong or get scammed.

I had issues with some items on my computer. I called Microsoft and they guided the information on Tech to Us. We then made the call to Tech to Us. The sales team was excellent at explaining what they could do. I'd have rather gone with the yearly plan since it had a better overall price. However, for practicality, I had to go with the monthly. Their techs were superb and very patient. I had some issues that somebody would not normally have. However, they understood it and were very aware of the type of services I was talking about. I’m totally blind so I use a screen reader. Plus, I am using an Apple machine to run Windows. Every time I turned around, I lost my Windows Office. My Windows 7 was still there but my Windows Office was disappearing. We did some back and forth work before they found the problem and got me operational again. I feel absolutely pleased with Tech to Us.

Tech To Us has always offered superior support to me for my technical support. The support assistants have always been very courteous and helpful at times and always make sure all my needs are met before the call is ended. They always conduct themselves professionally and I would highly recommend them.

Online review of all operating systems and helpful responses to questions that are not covered by instructions provided by HP. First the Tech to Us representative helped me create shortcuts to my important document files. We then worked on issues with the Windows Email App. Lastly we created and edited events in the Calendar App. In the past we have worked on printers and iPads and overall it has been a great experience!

Courteous and very thorough service. Also double checked with me the next day (with a set appointment) to make sure all was completed. Antoine was courteous and efficient. My wife also uses this service for her computer and smartphone issues. I highly recommend Tech to Us.

Today and every day I contact Tech to Us. My experience is very positive and comforting. Each and every tech has been helpful and efficient and that fact that they all speak English is a big plus. Today David took the time to help me with a password change and some other issues and it has been an excellent experience and I feel confident that my computer is in good hands and I will have no issue that won't be fixed by these excellent technicians. Thank you for being there...

The service was quick and knowledgeable. My service request was fast and easy to connect with. I was offered options about changes being made. Www.Techtous.com always is trustworthy and doesn't make changes to my computer than other "overseas" tech companies. Their technician was friendly and polite. :)

The service I was provided today was excellent and on the spot. Problem solved! I have used their services multiple times, all of which have ended with a satisfactory result. I would definitely recommend them to anyone needing computer assistance.

Usually computer fixes take several hours. This time the problem was figured out and fixed in a very short amount of time. The time to just get the tech connected is also usually longer, but this time the 6-digit code was there without the wait. Another thing that was great... a lot of times, even when the person doesn't intend it, they sound condescending. This time he was considerate about my knowing or not knowing different parts of the problem.

Tech to Us scrubbed our computer after spam had taken over access for the second time in 4 days. The techs were very professional and answered questions and was very patient. We've been extremely satisfied with all services. I would certainly recommend the service to everyone.

I have been so pleased with Tech To Us and their service. I really don't know how I would have gotten through the problems without them. I don't know of any other service that has the skills and knowledge that compare with Tech To Us.

I think Tech to Us is a great technical support company. Their technicians are always very efficient and resolve the issues that I have with my computer. They always work fast and provide the best customer support possible. I am happy with the support I have received since I started with Tech to Us.

Fast answering; concise instructions, information was easy to understand, kept me in the loop as he was working and gathering the information to show me how to scan. The response time today was very quick and his expertise was exact and easy to understand. The convenience of dialing the Tech To Us or double clicking twice for help in understanding anything about the computer or printer systems.

Every time I have needed your help, the techs have been courteous and quite helpful in keeping my system free of bugs and operating smoothly, especially since I have very little experience with computers quite helpful. Could not exist without the helpful assistance your team provides.

I am not computer savvy, so appreciate being able to pick up the phone, tell tech my issue and in a short time issue fixed! Jay and all the techs have been so nice, they listen, patient! I can understand them not the broken English. All are professionals and conduct themselves that way! I can remember and pronounce their names! The cost of this service is within my budget. No more anxiety for me!!! Thank you Jay for helping me today!

Needing help with my computer I connected Tech To Us. Everyone one I spoke with was professional and helpful to my needs. The Tech was polite and helpful and met my needs in correcting problems on my computer. I would recommend them to anyone that is having problems with their computer.

Anytime I have called Tech To Us they have solved my problem quickly with no fuss. The wait time is short and the service people are well qualified. This has been the most effective and easy service I've had. This is a service I would recommend.

I got scammed and gave the scammers my credit card number. I knew that giving out serious numbers can screw me up. So, I figured to call someone for help and contacted Tech to Us. Somebody picked up the phone immediately and I poured out my story quickly. The guys from Tech to Us told me that since I gave the scammers my credit card number, I might be stuck and told me what I should do and I followed through. They knew I was going to be out most of the afternoon so they called me back later that evening since I had an appointment. They again called me the next day to make sure that I was feeling okay and that everything seemed to be right. I hadn’t gotten any more telephone calls and free messages from wherever land it's coming from so I thanked them for their help. I appreciated the step by step instructions and I was fine.

Every Tech I've dealt with has been wonderful to deal with. I had a windows update yesterday that completely removed my sound software. Jay at Tech to Us was able to fix it in a matter of minutes. This is typical of every time I've contacted them regarding problems. Quick, professional and knowledgeable to deal with. I've recommended them to all of my friends and will continue to do so.

Have had several errors with my computer during the past two weeks and Tech to Us was able to resolve them in a very short time. I will always call Tech to Us instead of Microsoft if I have a problem in the future. I will recommend Tech to Us to all my friends if they have computer problems.

It is great to work with David. Very helpful and knowledgeable of the working of this computer. He helped me get my computer up and working again! Thank you Tech to Us, I'm very happy with this service! David gave good directions. He is very clear.

I inquired about what the tech could do to clean up my computer and rates. The first associate gave me a complete info when asked 3 times never once changing her answer. Antoine who worked on the cleanup did a complete and satisfying job and help me to get back into my email. Very satisfying.

The Tech to Us works well for me in solving the problems that develop with my computer. It is much easier to use Tech to Us than it is to use other product support services. I am very satisfied with their service, I always recommend it to friends! THanks.

I kept getting hit with viruses after viruses and was recommended to Tech to Us. I have the yearly plan and I pay it in advance. I have my grandson living with me and before he moved in, I contacted Tech to Us and told them to take off Facebook and so and so and do such and such. They did all of that for me and when my grandson asks why he can't get on a website, I tell him the computer must be broken. Teenagers in the house always have that friend who comes by and asks if they can log on. Tech to Us made it so there are certain places they can't go to on my computer. Plus when I’m busy and not able to do an update to get the latest virus scans, Tech to Us set it where I don't even have to press a button. I walk away and the computer automatically updates itself. I tell them what time the computer is free and they do it on whatever day and time I chose.

I have found all the technicians at Tech to Us to have great knowledge and be efficient at what they do. I have been with the company for about 2 years and am very satisfied. I would give them a 10-star rating if I could because they are very helpful anytime I need their assistance and always answer promptly.

The computer would not allow anything else to happen. I called Tech To Us and they promptly got connected to my computer and resolved the issues in a timely manner. Kevin worked in a professional manner and showed concern towards me. Kevin showed experience and was extremely knowledgeable about the work! I would recommend to my friends and family. The customer service is a treasure!

I have been with Tech To Us for about six months now and have been very satisfied. Could not be more pleased with their service. Always available and very helpful. I would highly recommend their services to anyone looking for a technical support company.

Optimized Windows Vista and corrected malware. Also timely response and help resolving slow internet browser. Don't know what I would do without Tech to Us. Before Tech To Us I could not find anywhere to help me with my computer issues without outlandish pricing. Well worth the annual subscription fee. The best computer insurance you can find!

Had error message indicating primary e-mail account had not been functioning. Technician at Tech to Us sound it was due to a short disconnection from the internet and refreshed page. Service was very rapid and accurate and no lengthy troubleshooting.

Tech To Us has given me great peace of mind as a small business owner. I am not tech savvy, and thus simple tasks like getting a printer to work properly or diagnosing a slow network can consume too much of my time and energy. David, Jay, and the other guys work well together, to make sure my problems are resolved and that my computer is working at optimal speeds.

I had a great experience with your computer tech (David). He was awesome. He is very easy to explain my issues with... him. Usually it's not that easy to explain my issues to other techs. Him & your other techs are very very knowledgeable. Thank you people so much.

Tech to us is a great service. The people there are friendly, helpful, very knowledgeable, trustworthy and are willing and able to take that extra step to resolve the problem with your system. I will tell everyone that I deal with about Tech to Us and the great service they have. I give them a five out of five star rating system. I found them on the internet using google and typing in computer online support help. I've been using Iyogi as my service. From what I was told, they ran into some legal trouble and had to shut down their website. As far as I care, I do not, no love lost there. I would rather deal with an American company.

Tech to us has been very helpful, in that they have solved and directed me to a solution every time. They are so patient with me when I call because I am so lacking in technology skills. I often feel bad that I tell them hold on or wait while I figure out what they are saying.

Tech to Us is great. Mark was incredibly patient and helpful during a very long tech support call that solved all my problems. I appreciated his talented and friendly assistance. There was an issue where we couldn't figure out the password on a computer and he took me through all the steps to reconfigure the computer.

Technical Knowledge: The technician immediately recommended that I close down the popup from Microsoft; which had occurred when my husband used the Yahoo rather than the Google search engine. The message is gone and there was no impact on my computer.

I called Tech To Us. Received excellent service from rep. The issue was resolved satisfactorily. I am thrilled to do business with Tech To Us. The CUSTOMER SERVICE was awesome! The rep went thru the icons, he raised the screen. He cleaned up the scammers. He was professional and courteous and willing to assist.

Computer was real slow then Tech to Us worked on it and it is running a lot faster now. They answered the phone quickly and fixed the problem in no time. I would highly recommend them for all tech problems.

I had a wonderful experience with Ignis, a technician with Tech to Us. He was the best technician I have ever had with Tech to Us. I give you a 5 out of 5. We were on the phone with Comcast and were able to completely fix the issue we were having with Windows Live Mail.

Tech To Us has provided excellent and reliable technology service in an efficient manner and with the utmost attention to customer satisfaction and service. The team is professional and extremely easy to communicate to and work with. I highly recommend Tech To Us.

Check computer for problems and for any hacks. This time there was no additional cost and doing it online, didn't need to sit in front of the computer holding a phone. They are just a click away to assist with help for us senior citizens.

My skills are lacking when it comes to my computer, so I needed help from Tech to Us and had the computer backed up to the Cloud last week. I could use a little help in that department. The support technicians were terrific when I talked to them over the phone and they answered every question I had. They're incredible and the wait time isn’t too bad. One time I waited a long time but it was on a Saturday or it was a bad time to call, but normally, I get through easily. The experience with Tech to Us was fabulous. They are amazing and I've recommended them to other people.

Whenever I use Tech To Us they are very polite and extremely knowledgeable. I have always have pleasant experience and will continue to use this service. Antoine fixed my computer in no time at all and had me up and running in no time at all! He is an asset to your company! Thank you Tech To Us!!

Have had this service for 4 Years and am quite pleased with all the end response. Each Tech support individual have always been extremely pleasant and quite knowledgeable. I have not experienced and hard problems with my PC since I started with Tech to Us. Recommend this service highly!

I had tech support for a long time from another company. But things got to a point where I couldn't deal with them anymore. I could never get a tech when I called and I always had to call back. At first, it wasn't so bad since they usually called back within an hour or so. But later on, I was getting a callback in a day or two. I couldn't let a problem go that long, so I decided to switch to another tech support company.

I've had tech support for about five years. When I had problems with my computer, I'd call them. I'd let them in my computer and they would take care of it. All of a sudden, I had a problem with Microsoft. I'd turn the computer on, it would say, "Downloading Microsoft updates" and then when it got finished it would say, "Unable to complete the download". So, I called and all of a sudden they said that they had no record of me. I figured every time I talk to them it was always a hassle. It's always somebody overseas that barely understands me and I barely understand them.

All the devices these days have problems and without tech support, it's so difficult to maneuver them. I might have Googled American Tech Support because I'm pretty sick and tired of talking to Indians and Filipinos. I went with the highest plan they have but without the option where you can jump to first in line for $100 a year. The support technicians are consistent and they’re good but I suspect that they are understaffed. Sometimes the wait time makes it obvious that one guy is taking care of many people or 10 guys are taking care of more than they could handle, so there's a delay or a gap in the service. Other than that, I have no problem.

I’ve been very satisfied with the service of Tech to Us whenever I needed it. They’re great and I refer them all the time. I’ve had them for a couple of years and have used them for quite a while. I deal with their tech personnel, and it has always been very positive.

The company I had closed their doors and I couldn't get a hold of them. I went on the internet to check companies out and from what I could find, Tech to Us looked like they were what I needed. I got the full service. I asked the sales team some questions and I got positive feedback as far as the services they would give me. They got on the computer, took off all the software for the company I used to have, got theirs loaded on, and got everything up and running. The support technicians were very willing to help. We have been with Tech to Us for only a couple weeks and our experience with them has been fine so far.

During the time that the Equifax thing was going on, I was on my computer and then I got this red message thing. There was somebody else but they seemed odd so I hung up and called Microsoft for Windows and I got this Tech to Us. I explained what was going on with my computer and they put on a firewall and fixed my problem. The support technicians were great. I tried to make sure that it was a legit company but the people were nice and helpful. After they fixed the problem, they told me what my options were if I wanted to continue. I got the plan with the initial amount of $139 and then $39 a month. The service is good and it works for me. They even put their number on my system so I could call them directly if I had any problems and they also called back another time to check if I was having any problems. Overall, it was a great experience and I’m happy with Tech to Us.

We were with a company called Omni Tech out of California for several years. They were great but they took a lot of time sometimes and were a little hard to understand when they're actually on the phone with me because we found out they were totally foreign. But they were good, did the job and fixed what we needed fixing. Out of the blue, we had a contract with them that was good until April of '19 and we went to contact them mid-October and they're gone box, stack and barreled.

Your techs do an excellent job with helping me to get my audio back and working again. I called BOSE and the person that I talked to did not have the ability to troubleshoot my issue. I saved money and time with Tech to Us. Thanks again Tech to Us!

I have found this to be very beneficial. I've had a lot of problems, and Tech. is easy to get a hold of. They are there in the evening and have shorter days on the weekends. They have helped with a lot of general questions also. I bought an iPhone recently... they said they can help with that too. I highly recommend this service.

We had a lightning storm and the hard drive in my computer got busted. I had the hard drive replaced locally and then Tech to Us helped me reinstall all my programs. They're excellent, professional and very helpful. They’re considerate and they stay with you until the job is done. Also, they call when they said they’re going to call. I would highly recommend them.

My computers were running relatively slow so I started researching who's out there to assist me and Tech To Us was top rated. I’ve talked to Bret multiple times and I like the personal touch that they provide. I don't know how big they are but it's always been nice to talk to a lot of persons so they can get exactly the issues that I have. It also feels like I'm dealing with a small group and that they have my needs in mind.

Tech To Us has been a great service for the last four years, essentially "computer insurance". Because I had a data back up plan with them, I was able to retrieve all of my information from my laptop that was recently damaged. They have also been excellent in resolving any tech issues so far to date, as well as being an educational outlet regarding computer technology. A great resource overall!

My security was breached and I had some group claiming that they were Microsoft breaking into my laptop. And there was immediately a number printed down below. As savvy as I thought I was it should have occurred to me Microsoft would never do this. It did not. And so these people were happily charging me money. I was going to charge them to fix the problem that they created. My aunt is in California and she contacted Information and was given the Tech to Us number for us to fix the problem. I was able to get a hold of my credit card company and we stopped this. We also closed that account so that those people could not get into it. So I have a new account and at the same time the guys with Tech to Us immediately went in and started cleaning up what they were starting to do.

I have used Tech to Us for a couple years and have had very good results every time I call for help. My computer knowledge is growing but for a 76 year old I just need assistance from time to time. I would definitely recommend Tech To Us to any of my friends.

I have had support services from TTU for over five years. During this time I have called them many times for a number of issues for my three computers and other devices. They have been very helpful, and have always found a solution to my problems. Their technicians are very competent.

I used to use an offshore outfit for tech support that proved to be not very good. Tech to Us was recommended to me and they've been great for the last year and I just renewed. I’m very fond of them and they’re the top grades for me.

I had used Geek Squad for seven years but hadn't used them much in the last year. When I needed them this particular time, the service I got was less than admirable. I started looking around for other support folks and Tech to Us showed up and their ratings were high. I decided to give them a try and my interactions with their rep were really good. The fellow who handled my account was very intelligent. He listened carefully to what I sought to do and made good suggestions on how I might want to proceed. He immediately got me connected to technical support. It was almost instantaneous, which I thought was very impressive.

Tech to Us has been a great aid in learning how to use my computer. I constantly get into trouble when using the computer on my own so it is a relief to have Tech to Us one call away. All the technicians I work with are very patient and word things in a way that I can understand. Tech to Us is the best!

Vastly superior to any support service I have ever used - people are kind and helpful. This saved me from having to buy a new computer and that means a lot. I cannot recommend enough. When I have called I get terrific service. If you need a support service look no further!!

iYogi ripped me off a lot of money. I got screwed so I went to Google. I looked for a tech support that offers the very best rate and they gave me Tech to Us. I have been with them for years now. I lost a couple of shortcuts and they got those back. And although it takes too long to get to an agent sometimes, I understand that they are busy. And even though Tech to Us is not cheap, it's worth the money to me.

I was having problems and needed tech support. I got the yearly plan with Tech To Us and their sales team were very helpful, nice, and professional. The support tech was knowledgeable and was able to fix my computer. He was excellent and very patient as well.

I have a yearly plan with Tech to Us. Back in 2015, I brought my HP notebook to Columbus State and it started experiencing some weird things. I couldn't get it to function properly so I shut it down. I'm visually impaired and had been using a screen reader. I waited until I got home to see what was going on. When I got home and I turned it back on, my screen reader never talked. Plus, my computer somehow caught a virus that made it go back into manufacture status so all my icons were white.

From a financial perspective, Tech to Us is a company that’s not going to leave you dry because your money situation is tight. They are willing to work with you if you are serious and tell them the problem. Personally, they have always worked with me when I have misunderstandings or difficulties like when I bought some things for the virus and it wasn't connected, or when I have issues with the payment. Also, whenever I run into an issue where I’m late on my payment or where I want to drop a particular thing, they are willing to bundle it and show me alternatives that will allow me to keep my service.

Some years ago, I was having all kinds of grief with computers and I got involved with iYogi. For the first five years, they did an excellent job. Then they started to sell things telling me I needed this and that. It was an ongoing thing and finally, I and a whole group of people got fed up and felt we were being ripped off. I’m still getting calls from iYogi three years later. They never let go.

I use my computer to write scripts for a radio. It was hacked by someone in China and on the bottom of the screen it said, "Call this number and we'll fix the computer." They appeared to be legitimate, so I paid $200 and they fixed my computer. I ran well for a couple of weeks, then they called back and asked if I gave my computer to somebody overseas. I said I didn't and that I don't know anybody overseas. They told me that there was something wrong which needed to be fixed and that it would cost $500. I told them that they said that for $200 they'd fix it for a whole year. They asked me to trust them and I hung up.

I have only one experience with Tech to Us and they did well. My computer was running very slow and I've used a tech support before. But I had a terrible experience with Avast and with Dell. So although Tech to Us is expensive, I'm speaking to English-speaking people with English as their first language. I know I may sound hypocritical and I'm not. I only want somebody who's not reading off a script, and who can talk with me and understand the nuances of the language and communicate effectively with me.

Tech to Us sounded like a good idea so I signed up with them for a monthly plan. It was easy to do, and they helped me a number of times, so it’s been well worth it. In the beginning, it was absolutely fabulous. They just went through a recent little thing where they changed their program and I wasn’t quite as satisfied. There were a lot of glitches, and I was trying to sign again, and they didn’t get my payment. I kept calling them but they didn’t have the system set up enough for me to give them the payment information which was a little frustrating because they’re the tech people. But overall I still plan to stay with them.

I’m not really tech savvy and I needed a computer technician. I’d rather hire the services of a technician that would assist me with computer related issues and Tech to Us had great reviews online. The one representative I’ve dealt with the sales team has always been good. Most of the time, I’m dealing with tech guys, in terms of troubleshooting a problem. And Brett and Bob stood out more than the others. They had the most experience and knowledge. The other guys are underneath Brett and Bob.