EPPIcard Reviews

I tried to make my cell phone payment with Boost Mobile on their web site but when I submitted my $50 payment it came back card declined. I figured that I must have put a number in wrong because there was more than enough money in the account to make the payment. So I tried once again to make the payment but the same thing happened: it came back declined. So I made the payment to Boost over the phone and this time there was no problem and the payment went through. So later in the day I went to take some money out of the ATM and found that there was $100 missing.

The Eppicard for child support charges at least .95 for each ATM transaction (note on their website it's free) and you have to wait all day usually, until 6:30 pm or later to get your payment. I have been late on rent and electric because it wasn’t released early in the morning.

My money on card is constantly missing dollars and since I know their people, who's still but the company who does not put the money on card after finding out the mistake. Common mistake - double swipe. Overpay for cheap purchases. All you can do is argue with 18774068257, which is a customer service number. Who do you turn too? These people do help me greatly, but there are petty thieves, that nickel and dimers who work for fake governments that are teaching the youth what they know which is an FBI crime. Even stealing 40 cents out of an account is a lot of jail time. I was stranded in the rain crying with no jacket.

I have an Eppicard, although I didn't ask for it. Like the woman from Loves Park, I just received it the mail with little or no explanation. It is ridiculous to be charged to get your balance, and even more ridiculous to not be able to get cash in whatever amount you need without getting charged a fee. It's for bills! We need the cash to deposit in checking accounts, etc. to pay the bills! Also, my card, after several years has been lost, thanks to a teenager who needed a fee at school paid and we didn't have cash at hand.

Payment is deducted from the first pay check from my ex-husband. I never receive payment into my card until at least 14-21 days after. I cannot pay my bills on time, and the damage is late fees, as well as extreme financial stress.

Just made me sick that they would nickel and dime you for this child support card I thought that would have been better than having the check deposited in my account because of never getting it on time and causing over drafts. But instead they charge you for using the card no matter how you use it. For ATM, they charge you. For checking your balance they charge you. It is just not right.

I was scammed by a website. They offered a $1.00 3-day trial. I was informed that if I wanted to cancel the subscription before the 3-day trial was over, that avoid the monthly charges if I chose not to want the subscription. I indeed canceled in the allotted time frame in which I do have the e-mail with date and time to substantiate this. Little did I know that when I signed up for the one site for the advertised offer I was routed to 3 or four other related sites somehow. I believe it to be a scam. I did call their customer service department to make sure all subscriptions were canceled, I was informed that they were.

It's quite a coincidence that the entire nation went to this card system where they take your unemployment money as fees right at the same time the government "grenaded" our economy and put millions upon millions of people out of work. Do the math, with close to 20% unemployment and they take fees and fines and anything else they can make up, the banks are making billions of dollars off the collapsing economy. Maddening isn't it? I only get $124 a week and they take fees out of it that equal several percent of my income. I'm sure no politician has to give away several percent of his income to the banks.

I never asked for my child support payments to be put on the EPPICard, but one day I received it along with a letter explaining that my checks would now be deposited onto the card rather than mailed. At first, my only problem with it was to get cash from the card I had to make a purchase and ask for cash back, which is usually only allowed in limited amounts or be charged to get it from an ATM. More recently, however, they have added a lot of ridiculous charges. For example, we are charged if we call to get our balance via the phone number they provide more than two times a month, which in addition often tells you that you are entering an invalid card number.

This is a complaint in general and about a specific incident. In general, I find this card to be difficult to use and expensive. My deposits are rarely on time and if there is a holiday, then your child support payment is delayed several days. Eppicard is also expensive, costing me several hundred dollars each year to use. This is money coming straight from my kids’ mouths. The biggest complaint is the handling of refunds, which takes entirely too much time. This card was supposed to save money and time. It does save money for the state but costs my children.

A payment was released to my PA Eppicard by the PA Department of Labor and Industry, although the Commonwealth has to share in the blame. My payment was released early in the day of 12.31.2009. I have to wait till Monday morning to get my money because these obviously don't have people working the holidays nor the weekends like they say that they do. I want my money. There is no reason my New Year holiday should have been ruined by a bunch of incompetents. If PA or Eppicard wanted my money, they'd have it yesterday. But if I want my money, I have to wait till next week. I have many bills due and I was counting on that money and now I'm in even more of a financial bind.

I called to dispute a charge on 12/16. The phone rep then canceled my card without my knowing or permission. I had to then order a new card, being told to call if I had not received it after 6 business days. I was verbally insulted and guaranteed I would get it by 10th day. I received it on the 11th day, only to find out that they canceled it again without my knowledge or consent! They claim they sent a card to me via UPS on the 29th but had no tracking number, claiming UPS issues them on delivery day. The biggest problem was the broken English language barrier! Perhaps they should employ people within their abilities, instead of charging prejudice! There is a huge difference between illegal and undocumented! In the computer we are all documented. We only make the choice of being legal or felony illegal!

Well, I was supposedly receiving a check every month on this Eppicard mess! I went to a work assignment and all. I've been there faithfully everyday and still haven't received squat! Well, it is December 29 and the card was supposedly mailed out to me on 11-30-09 and I still have nothing! I have called repeatedly my case worker and anyone that I thought could help but no one could do a thing! When I finally did talk to someone, it was on December 18. She mailed me another card! (One that I am still waiting on!) I couldn't buy my kids any Christmas present and to top all that off, my 3-year old daughter's birthday was on the 18th of December! Still no money, no card, nothing!

I have had a child support card for 6 months now and all of two times had the funds been deposited into my account when it's supposed to be! It's supposed to be deposited on Friday but doesn't get to my card until sometime the next week - never on the same day, at the same time, etc. Customer service is extremely rude saying, "You shouldn't call this number, you need to call this number", so you call another number and they are even ruder, telling me it's the bank withholding or not depositing. They process as they get it, and I actually got told not to call again! Excuse me? Oh wow! I just don't think this is right. I've received checks every Tuesday.

I just wanted to share with the you the awful experience that I had with Georgia EPPICard. To start, I am a divorced 38-year-old mother of two children. I work full time and attend Nursing School full time. Unfortunately my ex-husband, made a choice not to be in our children's lives because of personal issues, but he also made a conscious choice not to pay child support as he is over $22,000 in arrears. After several attempts with Child Abandonment Warrants, and threats to suspend his driver's license, he began to pay, but, sporadically.

I just don't think that it is fair that you have to pay to view your account by phone or ATM. This past thanksgiving holiday was Thursday, which I normally receive my funds on a Thursday bi-weekly. Here it is Tuesday and still no funds. I have racked up over $10.00 viewing because I don't have access to a computer. I would like to know how I can dispute the charges, current and past.

Every time I call the 800 number, Customer Service is rude. I get harassed about the reason I am calling. The only way to talk to an actual customer service person is to use the keypad option to cancel or report the card lost or stolen, and then you have to let the person know that you do not wish to report it stolen or lost, and to tell them the reason that you are calling and they immediately direct you to the website or to use automated services that charge you a fee for the same answer that they can give you right then and there on the phone. The website is supposed to be "fee free" and it refuses to allow you access to your account information so you are forced to call the automated line and get charged a fee.

I receive child support through PA on the above mentioned debit card. My ex's pay is docked on Thursdays for the funds. When the state used paper, I received the funds always on Monday mornings. Now that this Eppicard is handling it, I don't receive my funds until Wednesday afternoon. Even though I received an email on Tuesday that the funds were credited, it isn't available. Isn't electronic immediate? Well, yesterday was Veteran's Day so I still don't have it a week after it was taken from my ex and sent in. I can't imagine the profit margin this company is getting on holding these payments. It has to be astronomical! They charge you for everything and yet you get denied online and in stores for using it! What a scam and from people who truly need the money.

On October 20, at 1:26 am, like I always do about that time, I made a withdrawal from my unemployment debit card (EPPICard). The bank’s ATM was a Wells Fargo ATM located at 2196 Olympic Ave., Henderson, NV 89014. This is the same ATM I always go to. I put my card in and made the transaction to withdraw $400 from my account, which stated that I had $410.11 in it. I received my card back and my receipt, which stated I withdrew $400, but I never received any money. The ATM locked up and said, “Transaction cancelled. ATM out of service. Contact Wells Fargo.” However, $400 was missing from my account. Wells Fargo informed me they couldn’t help me and that I had to take it up with EPPICard who told me I had to file a dispute. A dispute? What dispute? I never got my money, but it still disappeared. Somebody got it, but it sure wasn’t me.

I processed a payment for an incorrect amount for a customer. I want to correct this and the customer needs it corrected today. I cannot get my credit card machine to process a credit and I have called the 800-961-8423 number, but it is automated only. I have tried the phone, the internet site for Eppicard, as has the customer. There is no avenue to speak to a human being to find out what to do, a typical state of VA process.

First off, it's hard enough getting some men to pay for child support without the government taking a cut. My money is deposited on my EPPICard every Monday. On November 2nd, I went to take my money out, only to find that they have deducted $14 in overdraft fees. That was due to the fact that they were late in depositing my money the previous Monday. When I went to take it out of the ATM, it said I had insufficient funds. That was well after 6:00 AM, so my money should have been there. Anyway, I was charged 50 cents as inquiry fee, even though I didn't inquire, and since they have not put my money in when it was supposed to be there, I got a $14 overdraft on 50 cents. That is equal to three whole chickens which I could have brought for my family to eat this week. Is there a better way? The constant fees are the real scam, and now I hear they are taking $50 a year from the recipients of child support, not the payee.

I receive my unemployment benefits on the EPPICard. It is horrible! I can't start to tell you how many times my purchases are declined even though there is a substantial amount of money in the account. I have never used it successfully in a gas station, and the other night, it was declined at a pizza place for a $20 purchase. I have had two online purchases declined but they have put a hold on the funds for over a week even though they declined the transaction. I am reluctant to use the card anymore. It's embarrassing to have your purchases declined in a grocery store or a gas station when you have adequate funds to pay for the purchase.

Astonishing News: Consumers who may not know, protect yourself from the fraudulent activity going on with the cards.

EPPICard unemployment benefits being sent to me after my worker's comp injury were stolen by online phishing companies and EPPICard. The only way I was able to get resolution was by filing an official complaint with my state's Attorney General Consumer Complaint Division and the AG's Office in the state in which the purchase/EPPICard is located. EPPICard’s customer service workers are the rudest bunch I have ever encountered. They lack skills, knowledge of their business, and the desire to perform a good service to their customers. Go past customer service, ask for a supervisor, file a dispute, and get contact information for the Dispute Resolution/Investigations Department. Be relentless!

I have a child support Eppicard that can be used as a debit, credit card, or cash withdrawal. First, I realized that it is impossible to get a hold of someone on the phone to ask questions. Second, I made a large debit for $600 at Wal-Mart. Well, I returned the product and they credited it back to my account and thank God, I realized that it was never credited back. They should have given me my cash back because it was a debit but credited it, and it never was actually credited. The problem is they don't send out itemized statements and just recently put up a website to access our accounts.

I have an Eppicard from Indiana for child support. I live in South Carolina. Most places I try to use the card, it gets declined so I am forced to use local banks to withdraw the money in the account. But every time I do that, I am charged at the most $3 from the bank and $1.50 from Eppicard. So every time I withdraw, I lose $4.50 of the child support. It adds up to a lot of child support lost that could have provided more for my child.

I get my child support on this card. When I go to use this card at certain retailers, it’s declined despite having money in there. The fees are crazy! Half the time the money isn’t on the card on time. I think it’s a rip-off and the media should somehow be contacted to do an investigative report on how consumers are ripped off. The law should also be changed on how money is disbursed, especially child support.

I made an online purchase on August 4, 2009. Total purchase was $213.93, which was charged as cash purchase on my child support debit card. Part of the merchandise was on back order, so the company credited my card back $48.97 then charged my card again the remaining $165.95 without the original $213.93 dropping off. I spoke with Eppicard the same day the transaction occurred. They told me both the $213.93 and the $165.95 were a cash purchase. I spoke with corporate representative of the company that I ordered the merchandise from. I was told that the original $213.93 was just an authorization and should never have been charged to my account. I have been trying to get this resolved for almost 3 months now.

NYS Eppicard declined a purchase 3 times despite there being enough money in the account to clear. I checked the balance and saw that they removed the money ($240) from the account for the three tries. The company that I was making the purchases with called the customer service number and had a three-way call with me and the company. The woman was rude and said you cannot make purchases unless you physically swipe the card, which is not true. She then said that even if they do not approve it, they take the money out of the account and then will put it back in 5 days. This system is terrible and needs to be corrected.

I received my unemployment benefits on one of these cards from NC. It says you can check your balance, etc. online, but when I try to register, it always says my username or password is incorrect. I have to call or use a Wachovia ATM to check my balance, which results in charges on the card.

I was unable to physically send my son to withdraw $100.00 of my EPPICard that was only used 2 hours earlier by myself. He had my permission so he made the transaction. The card and the receipt was returned but there was no money! He called immediately while at the ATM. I called EPPICard customer service and I was told 5 to 10 days to go through a process. What the hell am I to tell Scanna when I had just told them a payment will be made in the morning with the money I never received? Now, I have to prove and fight for something that belongs to my daughter and her well-being. I told my son to get a balance and in each 3 transaction, I was charged $1.25 - a fee that is never to be charged, according to all information I have about my card. I do not know what is going on but it is not cool at all!

I receive my child support on an EPPIcard... whether I wanted to or not… in weekly payments, which aren't much anyway. Numerous times I have checked my balance to find that whatever amount I had left over from the previous week, no matter dollars or cents, had mysteriously vanished when the new deposit was added to my card. I have called and spoke to multiple EPPIcard representatives and always get the same answer, there was no balance remaining on this account before the deposit was made. I have kept careful account of the balance, not to mention when comparing my records with theirs, they match, but still money is missing. They had no right to simply confiscate it when the new deposit is made. This may only be a small loss each week, as I said before, a few dollars ($3 to as much as $5) to as little as a few cents, but nevertheless, it's mine and after a while it adds up to be a large amount they've stolen from me. Every time I have a little more stolen, I feel very much violated and outraged... this is gas money, kid’s shoes, groceries... it's downright underhanded!

I, too, am having problems receiving payments within a timely fashion with Eppicard. The paper checks took two days to receive our child support payments. The faster electronic method takes two weeks sometimes. I would hope that the state is not purposely withholding our funds in their accounts to draw interest off our money when we are already being charged an annual fee to even receive child support in Georgia. Please help if possible. Thank you.

I was refunded $83.00 from Geico on 8-16-2009. Before this lady, I spoke to 2 other customer service reps and was given no help at all. This lady Danielle really disrespected me by coming out very boisterous and refusing to help me. She then even hung the phone up on me. All their reps have been unhelpful, but she was really classless. Right now, I am struggling because this is my unemployment benefits card and at this point, it's stressful enough being unemployed but even more distressing to have to deal with disrespectful reps!

This service company, which controls government funds for unemployment, is a ripoff; and I do not understand why our government continues to use them. Has anyone else had the experience where you are trying to resolve something and all of a sudden, they say I am sorry I can't hear you and then their phone starts going in and out so they don't have to resolve the issue.

I purchased a tire for my card. The cashier told me that the 3-digit security number wasn't being accepted. He swiped it again with the same results. I then went to a bank and withdrew cash from the card. It has now been 4 days and the "pending" charges have not dropped off. Last week, the same thing happened with a different purchase. I cannot get a human at their customer service.

On July 9, 2009, I approved Grants Insider of Kearney, MO to debit my account for $1.95 for supposedly shipping charges of a packet, and a temporary access to their website. After reviewing the website, I found that it was nothing more then what was allowed for free on various government sites. I sent an email requesting that I be dis-enrolled from the program. Since I had not received the packet in the mail, I assumed that they had granted my wish. On July 23, 2009, a charge appeared upon my debit card, in the "Pending Transaction" section for $39.95 for Grant Insider. I contacted Eppicard's customer service at the toll free number. I explained that this was a fraudulent charge. I was told that they would credit the charge back to my account within 24 to 48 hours.

I have money missing from my account! I called customer service and got my last ten transactions, which mine being the same as his. I should have $185.00, but I only have $150.00! Now, where is the other $35.00? He said he would mail me my transactions in about 3 weeks! My damn transactions are the same as his. We went through this over the phone, which also cost me hidden fees! Now, what good is it to send me that info when we just went over it on the phone?! $35.00 is missing with no explanation as to where it went, so I hold the bank responsible and I should be reimbursed. I’m struggling already without the government and everyone else trying to rip me the hell off! I never wanted the card to start with. Also, I have friends and family who are having problems as well. Where are the free transactions? I’ve yet to find one! I’m very disappointed in our country today!

Well, I didn't ask for this card and they take so many fees out of it. This is supposed to be my child support money but I feel that it's being taken from me because of the fees that they are charging me. I have had so many problems with the guy named Danny who answers the phone--that is after they take at least $3.00 from you to get to a live customer service rep. He is really rude. When I asked for his boss, he hung up on me. I had some bad experiences with this company but the State of Virginia is forcing me to use this card.

Well, I didn't ask for this card, and they take so many fees out of it. This is supposed to be my child support money, but I feel it is being taken in fees. And I have had so many problems with the guy, Danny, who answers the phone. That is after they take at least $3.00 from you to get to a live customer service rep. and he is really rude and when asked for his boss, he hung up on me. I had some bad experiences with this company, but the state of VA is forcing you to use this card. I can't get my money out of the account. I am so mad that I got a headache and mental distress.

This Eppicard that the state has forced everyone to use is a nightmare. I have multiple complaints about it. Right now, I need to speak to someone at Eppicard and can get no one. There is no option to speak to a person. I have tried many times to get my child support direct deposited into my own checking account but every time I send the form, NYS declines it for one reason or another. At this time, the state has disbursed my money which was due four days ago, yet Eppicard does not reflect it. Where did the money go? Also, there are no fee-free locations in my area at all. I don't think there are any in my state (New York). I have to pay $3 to withdraw cash. And the fees for calling them and other usage are outrageous.

The DFA (Disability Financial Assistance) I am receiving from Hamilton County, Ohio is now disbursed by Eppicard. Currently, it is $115.00 per month. The information pamphlet Eppicard provides states that if we make cash withdrawals from "participating banks' ATMs", there will only be a .75 cent service charge. The banks listed by Eppicard are Fifth Third and PNC. Both the Fifth Third and the PNC ATMs charged me $3.00 when I withdrew cash. When I checked my statement on Eppicard.com, it showed a further .75 cent charge. But the $3.00 ATM fee was included in the amount of cash withdrawal! In other words, Eppicard hides the bank's $3.00 ATM charge by calling your $50.00 cash withdrawal a $53.00 withdrawal.

There was an unauthorized charge on my EPPICard. I disputed with an agent and was told the charges was to be reversed within 24 hours, and 48 hours later still nothing. Also, while waiting, I was charged many account fees for checking (I was given an account alert on my cell phone for a balance notice). This EPPICard card is my unemployment payment, and at this time, I reside at Pahrump, an hour and a half away from Las Vegas, where I go to look for employment.

I made a purchase for $50.68 at a grocery store, and my card was erroneously charged twice by the same merchant for the exact amount the following day. I contacted the merchant and was told to contact Eppicard. After many disputes in writing and follow-up calls regarding the unauthorized charges, Eppicard stated that the merchant had not submitted any supporting documentation regarding the unauthorized charges on my card and that the money would be put back on my account. A credit adjustment for one of the charges and a debit adjustment for the other charge appeared on my account.

I have an Eppicard and as everyone knows, they charge you after a couple of balance checks. Well now I'm locked out of my account on the internet and after many attempts to reset my password, I still can not access my account. Not only that, but I can't get in touch with any type of customer service despite any number I call to fix the problem. This is the worst manner of business I've ever had to deal with. Economically, they managed to squander any amount of my child's support that they can. Nothing but crooks causing frustration!

Original ATM problem: November 5 or 6, 2008. Dispute filed immediately on November 28. Provisional credit of $320 was applied to my account. December 12, 2008, $320 provisional credit was removed from my balance. Dispute was filed again (exact date in records) and it was denied. Again, I have records to prove this. I filed a 3rd dispute (Spring 2009). The 3rd dispute was denied. Each and every time I mailed in the dispute forms, I clearly explained the details of events, providing written documentation from the bank, my receipts, and my personal statements regarding what happened, and some of the troubles I've experienced during this ATM dispute process.

I transferred $1,200.00 from EPPICard to personal checking account over the phone on 6/4/09. Today is 6/8/09 and the money is nowhere to be found. Where's my money? I have bills to pay. Now, I will have late fees and my electric and my cell phone will be shut off. I will have to pay reconnect fees.

I had someone make two charges to my card without my permission and EPPIcard will not investigate. I'm out of $90.00 and I'm unemployed!

This is the worst consumer card agency I have ever had the displeasure of dealing with! My first issue with this company is that card users can only access their accounts while using Internet Explorer. It took me several weeks to get someone who speaks broken English to tell me I can't use Firefox to access my account. Secondly, they make sure you have no email address or physical address at which to contact them. The only way to contact the company is by phone! After waiting on hold for more than ten minutes each time I call and I finally have a human being on the phone, I had to ask him to repeat himself several times, because I couldn't understand his foreign accent.

I pumped gas before paying it and was not aware someone from Eppi had canceled my card. My card came up fraud on the cash register. I had no cash on me at the time.

I haven't had much problem with the card except for the ATM transfer withdrawal fees. (There is no reason people using this card should be charged since a majority are struggling financially and when I added my fees over six months, it was over $100.) My problem is checking online. I had no problem a week and half ago but now it tells me too many log-ins, account locked and reset password. I did that, still nothing but that message. I re-did all again exact same way, nothing. I called the number I have to get to a human to say my card was lost. He couldn't help me with the website and that some IT support were the ones doing the web page and he would let them know. A week later, I still can't check my account. It's still locked. Can someone tell me how to unlock it!?

Someone charged 74.75 dollars to my account without my consent, and Eppicard company charged me $50.00 to investigate it. I only received $25.00, and they can't give me a reason why.

The PIN for my Eppicard was stolen and $1,100 was stolen from my card. I filed a report with the Sheriff's office because my fiance had money stolen from him on the same day. I called to report the incident and to cancel the card and had another one sent to me. I filed all the necessary paperwork as provided by ACS. They declined my request and suggested that I contact the merchant. I did research on the internet about this company and I found this article with the complaints of other mothers who receive their child support funds in this way. I have also found a website with contact information for ACS and I have sent an email to 2 different departments within the company. I am currently waiting for a response.

I thought that using the ATM EPPICard would be a fantastic and assured way to receive my child support; however, I believe that I have had more problems with it than if I just got the check from my son's father every week. The fees to access my account away from the internet (which I do not have at my home, so I have to call if after my work hours) are ridiculous for just calling an 800 number. I don't always get my money on the same day every week - and God forbid there's a holiday - if they have one day off, my deposit is at least 3-5 days late! Last year, I kept looking for this one week's deposit, called (which cost me for the customer service call!), and after 3 weeks, they finally credited my account, because they had mistakenly put it into the wrong person's account.

My Eppicard was stolen. There were 700 hundred dollars taken out of my account on the Eppicard. I contacted Eppicard, then I was contacted by someone from ACS Payment Processing Services. He told me he would take care of it right away and take care of the situation. Then I got a letter stating that I have to go to the merchants. There were no merchants. The money was taken out of a bank and they will not reimburse me for the money that was stolen. This is unfair, I am not a deadbeat, but I do need this money to keep my household going until I can find a job. I did nothing wrong and they just blew me off. Please help.

ACS State and Local Solutions ( Eppicard Debit Visa) issuing bank Wells Fargo, NA Wells Fargo does not recognize this card as an account because it is not associated with a consumer savings or checking account therefore I am unable to file a dispute resolution claim with them. I did however file a dispute form sent to me from ACS State and Local Solutions and reported fraudulent transactions discovered on my account on August 6, 2008.

On 07/29/08, two transactions were made at an ATM 7-Eleven in Chicago, IL, for a total of $527.00. I explained to staff at EPPICARD that I had not given my card or pin number to anyone and I live in Beaumont, TX, and have never been to Illinois in my life.

On 8/6/08 I recieved an email from EPPICard.com stating my acct. needed to be restored because of failed log in attempts. I ignored the email and put it in my banking file. On 8/11/08 my EPPICard acct was drained by someone at an ATM in Chicago, totalling $1087.00. I then filed a dispute with ACS/Eppicard on 8/12/08.

I received a text stating my EPPI CARD had been suspended for inactivity and I don't even have an EPPI CARD! Therefore, I googled it and seen it is a scam. How did they get my cell phone number?

I have received two texts from these people. The first one said my account was suspended for security reasons and to call the number above. The second one said my account was suspended for inactivity, to login at www.eppiservices.com. I went to the site to see what eppiservices was. I tried to click on help and faq, but the page would not load. That's when I did a search. I felt it could be a scam which is why I never called. Is there no way to catch these people? How did they get my cell phone number?

I recieved the false text message that my eppicard account was closed. I do not have such an account so googled EPPICard and saw this scam going on. I AM A VICTIM. Shouldnt SPRINT be held to some accountablity too since I rec'd this on my cell phone?

The EPPICard Scam has appeared on my cell phone 3 times and also on my husband's cell phone. We just deleted and did not call them.

I received a text message from this scam. Saying my eppicard account has been closed for unusual activity.

Today I received a text message from Eppicard Security informing me that my account was cosed due to unusual activity and they requested that I contact them at 1-866. Upon returning the call I was prompted to enter personal and confidential information. I did not enter the information and until now, had no knowledge of the Eppicard. I do however have child support payments directly deposited into a checking account. My concern is, are these criminal minded individuals able to access my child support information and has my account/information been compromised? I will contact child support enforcement on Monday.

" Dear EPPICard account holder, A pending refund of $783.00 is being made available to your debit card on 06/10/2008. Because of the recent attacks on multiple EPPICard account holders, EPPICard Security Department has implemented a new security system designed to protect your account and provide an increased level of protection to your money and personal data. In order for the money to be available you have to pass through several security measures in order for us to verify your identity and credit your account.

I received the following unsolicited text message on my cell phone at 4:44 p.m. cst on August 6, 2008: From: EPPI-CARD: your account was suspended for security reasons. call us at 856....

While checking my account information on-line, I recieved a text message from EPPICard Security that my account had been closed due to unusual activity. Upon calling the phone number given, I was prompted to enter my account number, social, and PIN.