CVS Caremark Reviews

4,880,395reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About CVS Caremark

Pros
  • User-friendly online ordering
  • Helpful customer support
  • Home delivery options
Cons
  • Long wait times for prescriptions
  • Frequent communication issues
  • Medication availability problems

CVS Caremark Reviews

Filter by Rating

  • (207)
  • (88)
  • (48)
  • (72)
  • (1,557)

Popular Mentions

    How do I know I can trust these reviews about CVS Caremark?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about CVS Caremark?
    • 4,880,395 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 6 Reviews 640 - 840
    Staff

    Reviewed Oct. 26, 2020

    The CVS I use is all the way across town from where I live. I only use that one. I am willing to drive 10 plus miles to go to that one. My pharmacist team is so personable and helps me with EVERY TIME.

    Thanks for your vote!
    Sales & MarketingPriceStaffRates

    Reviewed Oct. 25, 2020

    Their prices are great and they offer fantastic discounts as well. The store is clean, well stocked and the staff is always helpful. The Pharmacist is always willing to explain my medication as well.

    Thanks for your vote!

    Reviewed Oct. 25, 2020

    CVS pharmacy tried to decide how much of my family's med they would fill and when. It is not the pharmacy's place to decide. They are not doctors nor qualified to be nor paid to be.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 24, 2020

    Everyone in the pharmacy in Machesney Park Il are very helpful. Pharmacist explain in detail all new medications and answer all your questions whether you are there or on the phone.

    Thanks for your vote!
    Staff

    Reviewed Oct. 24, 2020

    Everyone at the pharmacy is incredibly kind and helpful and the pharmacist is always patient and available to answer my questions. Also the staff recognizes me and says hello.

    Thanks for your vote!
    Staff

    Reviewed Oct. 24, 2020

    So I am in no way unhappy with the staff at my local CVS pharmacies, they always try their best. My complaint is that CVS locations are always understaffed.

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 24, 2020

    I enjoy the perks of being a Carepass member including the 40% off coupons, the $5 per month, free shipping, and 20% off store brand. Sometimes, I don't like the way the coupons are applied.

    Thanks for your vote!
    Staff

    Reviewed Oct. 24, 2020

    CVS has everything my family needs and the convenience is great due to the number of stores they have. The rewards program feels like it has been overhauled and it is amazing now.

    Thanks for your vote!
    Staff

    Reviewed Oct. 24, 2020

    I like the convenience so that whenever I travel, I can usually find a CVS that has just about everything I need. I always find the checkers to be pleasant and helpful.

    Thanks for your vote!
    Staff

    Reviewed Oct. 24, 2020

    The pharmacy tech is extremely knowledgeable and explains things in great detail so I know what to expect with each new subscription.

    Thanks for your vote!
    CoveragePriceMaintenanceStaff

    Reviewed Oct. 23, 2020

    I've been a "member" by force through my FEHB (govt. employee) insurance. I have a long term chronic genetic condition that has run through a number of drug categories over the length of it. Over the years CVS Caremark has tried to shoehorn me into treatments that have either stopped working, never worked, have had terrible side effects, or they levy 25% of the cost of the drugs that actually do work even when there is no generic equivalent. I am retired now and can't afford the medication that does work. I am watching my condition worsen slowly and steadily, each lab test getting worse. I have no idea what I am going to do. I'm not old and ready to die but Caremark doesn't care. It's all about the money for them. They are an uncaring, undeserving racket. Period.

    Thanks for your vote!

    Reviewed Oct. 23, 2020

    I've been with CVS for 11 years, and I love them! Will never change! They are awesome, the pharmacy is great, and they always make you happy in everything they do!

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 23, 2020

    CVS is by far my favorite Pharmacy. They make sure you know you're appreciated by giving back. Different sales going on all the time, 1 brand of vitamin or another is usually buy 1 get 1 free. Staying.

    Thanks for your vote!
    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 23, 2020

    It is a clean and organize space the product area and the easy way to getting help for sales person and they get my prescription fast.

    Thanks for your vote!
    Sales & MarketingEase of Use

    Reviewed Oct. 23, 2020

    This is my favorite pharmacy for several reasons. I love the rewards program. It's so easy to use and they send me reminders for unused coupons and they also have the best sales.

    Thanks for your vote!
    Staff

    Reviewed Oct. 23, 2020

    Always professional. Knowledge. Answers questions. Knows products. Pharmacy being open 7 days a week. Hours great. Friendly and helpful. Been with them for years.

    Thanks for your vote!
    Customer ServiceCoverageTimeliness

    Reviewed Oct. 23, 2020

    I am required to use CVS by my insurance. They do a decent job however I have been on their shingles shot list for months with no response.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Oct. 23, 2020

    Staff is very attentive. Always do what they say they're going to do. Only frustration is long times on hold when calling and they could also use more Staff so in-store lines and drive-thru go more quickly.

    Thanks for your vote!

    Reviewed Oct. 23, 2020

    I have a CVS by me. I always find good deals in the Sunday papers. When I get to the store I always find great finds to add to my list. My store even has some clothes. A friend told me her store does.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 23, 2020

    We use CVS for all pharmacy purchases. They are quick and knowledgeable. I like the option of grouping your ongoing scripts for one pick up.

    Thanks for your vote!

    Reviewed Oct. 22, 2020

    I like that I can set up my prescriptions on auto-refill so I don't have to remember to refill them every month. And the fact that filling prescriptions can earn me ExtraCare rewards is even better!

    Thanks for your vote!

    Reviewed Oct. 22, 2020

    CVS states you can add items to your order when you have a prescription filled and check out only once. There will be no shipping even if your product order is less than $35. This only worked once.

    Thanks for your vote!
    Sales & MarketingPriceStaffRates

    Reviewed Oct. 22, 2020

    Prices are about normal. Stores are clean always. Deals and good store coupons can save a lot of money. Staff and pharmacist very good.

    Thanks for your vote!

    Reviewed Oct. 22, 2020

    Most pharmacies are too busy to give you any personalized service so when I joined CVS I was pleasantly surprised to find I could talk to the pharmacist get intelligent answers.

    Thanks for your vote!
    Staff

    Reviewed Oct. 22, 2020

    CVS takes great care of me. The pharmacy knows me by name. My scripts are so easy to manage as I get reminders when they are due so I don't forget them. They also keep me up on my immunization.

    Thanks for your vote!
    PriceStaffRates

    Reviewed Oct. 22, 2020

    The pharmacists are knowledgeable, they take the time to discuss the procedures for taking the prescription, and the pricing is relatively very low.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed Oct. 22, 2020

    My CVS is hit or miss. Sometimes quick service, sometimes long lines. I've also had an issue where a common medication was out of stock, it didn't come in when scheduled, and no one was able to provide.

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 21, 2020

    The pharmacy is close to home and has a drive-thru option. Pharmacist people are consistently the same and know me. There are constant coupons and discounts.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 21, 2020

    The first impression of my CVS is the litter that surrounds it, largely composed of decades of cigarette butts. Once you arrive at the pharmacy counter your wait begins. The staff are always stressed.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed Oct. 21, 2020

    I moved over a year ago and my prescriptions were transferred without issue. Also, when I go to the drive thru to pick up the wait time is very short.

    Thanks for your vote!
    Staff

    Reviewed Oct. 21, 2020

    CVS is amazing! They are always helpful and very knowledgeable. They have been great with safety and social distancing measures and I appreciate that.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed Oct. 21, 2020

    CVS is wonderful in my opinion, they keep a better track of my refills than I do. I hardly have long wait when visiting the pharmacy. The customer service by the pharmacy techs are good.

    Thanks for your vote!
    Customer ServicePricePunctuality & SpeedRates

    Reviewed Oct. 21, 2020

    CVS Pharmacy is a 4 star business. Competitive pricing on prescriptions, timely refills, and a quick call to my physician when a new prescription is needed. My only negative is the constant robocalls.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 21, 2020

    They take the time to call to remind me to refill my prescriptions and to pick them up. They will take the time to ask if I need instructions.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed Oct. 21, 2020

    Usually very good. Some confusion between doctor ordering brand then discontinuing brand. Usually prompt. We use mail order too. Short wait times and good service.

    Thanks for your vote!
    Tech

    Reviewed Oct. 21, 2020

    We have a CVS local in our area and I had to opted out with my healthcare provider because there were times that there wasn't a pharmacist to dispense the prescription.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2020

    I have been using CVS pharmacies for years. Convenient and the techs are always helpful. They are quick and professional. They explain the dosage and the side effects. Open 24 hours.

    Thanks for your vote!

    Reviewed Oct. 20, 2020

    I have utilized CVS for a number of years. And now I use them for my grandchildren. It’s my hometown pharmacy, and there are still a few of the original pharmacy techs still there! Love my CVS!

    Thanks for your vote!
    Staff

    Reviewed Oct. 20, 2020

    The pharmacists are very helpful. I visit several locations and they are all knowledgeable and help! They explain interactions among current medications.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2020

    This pharmacy is excellent about letting me know in advance when my refills are due and will handle them automatically And get new meds added to the same refill schedule.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 20, 2020

    Long lines and slow service. Unpleasant and non helpful staff. Patients are treated as a nuisance rather than valued customers. Short or understaffed. Doesn’t seem to care about patients.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 20, 2020

    I feel that CVS is a great pharmacy as they refill my prescriptions automatically, call my doctors for refills, watch for interactions and mail my prescriptions to me so I don't have to go in person.

    Thanks for your vote!
    Staff

    Reviewed Oct. 20, 2020

    We get our annual flu shots, shingles shots, pneumonia shots at our CVS pharmacy. The people are friendly & very helpful. The stores are clean, well stocked & have helpful employees.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedFollow-Through

    Reviewed Oct. 19, 2020

    They take forever to answer the phone and they don't even provide a restroom for their customers! They hide behind Covid-19 to not provide follow through on something as simple as providing a restroom.

    Thanks for your vote!
    Customer ServicePunctuality & Speed

    Reviewed Oct. 19, 2020

    CVS does not have enough pharmacist on duty. The customer service folks for their pharmacy benefit plans are not pleasant to speak with and the wait is too long on the phone.

    Thanks for your vote!

    Reviewed Oct. 19, 2020

    I have difficulty processing refills when a new RX is needed. My doctor has sent Rx that they cannot find and they never are able to contact my Dr.

    Thanks for your vote!
    Transparency

    Reviewed Oct. 19, 2020

    My veteran sister and I were at CVS today to get our flu shots. Pharmacy said they weren't giving veterans shots today with no explanation.

    Thanks for your vote!
    Staff

    Reviewed Oct. 19, 2020

    It is not only the availability of items and services but the courteous and professional staff that ensure your requests and needs are met!

    Thanks for your vote!
    Staff

    Reviewed Oct. 19, 2020

    We use the CVS in Target on Fairview Rd., Simpsonville, SC. We have been using them since CVS took over the Target pharmacy. it is always a pleasure to work with them. Very nice & kind.

    Thanks for your vote!
    Staff

    Reviewed Oct. 19, 2020

    The pharmacist takes the time to address your concerns and often times makes recommendations that are quite beneficial to the patient.

    Thanks for your vote!
    PriceStaffRates

    Reviewed Oct. 19, 2020

    The store is not well organized and the prices are laughable. I always feel crowded in the store because they try to squeeze too much in and the isles are tiny. The staff acts like they don't care.

    Thanks for your vote!
    PriceRates

    Reviewed Oct. 18, 2020

    I like the store products but prices are very high. They try to fill prescriptions that I have told them 5 times to stop filling. Mistakes are made because the pharmacists are overworked.

    Thanks for your vote!
    Customer ServiceSales & MarketingOnline & App

    Reviewed Oct. 18, 2020

    Prescriptions can be refilled by phone or by their web site which gives you options of when to pick them up. They have their own discount program on many generic medications.

    Thanks for your vote!
    Customer ServiceCoverageStaff

    Reviewed Oct. 18, 2020

    I have CVS pharmacy to be helpful, techs are patient in explaining medications or insurance issues, good customer service. Store is clean and well-stocked.

    Thanks for your vote!

    Reviewed Oct. 18, 2020

    To some point CVS is not bad but every other month I have big problems getting refills and is not my health plan and the fact that I am a number and not a person.

    Thanks for your vote!

    Reviewed Oct. 18, 2020

    I am a very pleased, immensely satisfied customer of CVS pharmacy. I am always treated with the utmost respect and courtesy anytime I visit the store.

    Thanks for your vote!

    Reviewed Oct. 18, 2020

    They are close to my house and mostly, carry what I need. I get most of my meds here but they are always running out of one of my meds so I get it at another pharmacy.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 18, 2020

    I really appreciate them all. How they text or call to tell me that my prescription is ready. When I go to pick up my prescription the pharmacy always ask me if I need any information.

    Thanks for your vote!
    Profile pic of the author.
    Sales & MarketingPriceStaff

    Reviewed Oct. 17, 2020

    The pharmacy is excellent. Love the sales and discounts that provides. Gives a customer lots of way to make an easy and affordable purchase with outstanding brands.

    Thanks for your vote!
    Staff

    Reviewed Oct. 17, 2020

    CVS has kind helpful employees. They notify me when refills are needed and when they are ready. They also offer a delivery service. The store is always neat and clean and shelves are stocked.

    Thanks for your vote!

    Reviewed Oct. 17, 2020

    CVS here in Leesburg, FL, is a great place, not only to get your RXs filled, but to shop for a variety of other "things" you need, saving you a second trip!!

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 17, 2020

    The majority of the time their service is subpar. Expect for a few wonderful staff members behind the counter. Grecia and Kevin are great. The others could use some customer service techniques.

    Thanks for your vote!

    Reviewed Oct. 17, 2020

    Have dealt w/ CVS for over 20 years, great pharmacists, greet me by my name, experts in dealing w/ refills & contacting drs. for refills.

    Thanks for your vote!

    Reviewed Oct. 17, 2020

    They NEVER have common prescriptions in stock that my doctor orders. On top of that, their "promise date" means nothing: they usually still don't have it in stock. Delays my medical treatment.

    Thanks for your vote!
    Online & App

    Reviewed Oct. 17, 2020

    I recently moved due to my declining health and I've got to say how happy I am with CVS of Mifflinburg, PA. Their website is very easy and secure to use. This gone above and beyond transferring my meds.

    Thanks for your vote!
    Staff

    Reviewed Oct. 17, 2020

    CVS has a great rewards program. I have saved a lot of money using the card. CVS is always clean, stocked and the associates are friendly and always helpful..

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 17, 2020

    They have great records of my prescriptions. They are very concerned that I understand how to take the prescription safely. When they call to pick up, the prescription is ready. Every couple of weeks.

    Thanks for your vote!
    Staff

    Reviewed Oct. 17, 2020

    I couldn't be more pleased with a pharmacy. CVS always offers me a pleasant experience, their staff is personable and helpful, and I trust them to get it right or make it right in every interaction.

    Thanks for your vote!
    PriceStaffRates

    Reviewed Oct. 17, 2020

    My local CVS always has the products I use & need. Prices are very good!! The staff is always polite & extremely helpful. They observe social distance!

    Thanks for your vote!
    Sales & MarketingPriceRates

    Reviewed Oct. 17, 2020

    I find that the prices at CVS are higher than other stores, such as Target and Walmart. I try to make any purchases when I have a discount coupon or when the item is on sale.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 17, 2020

    The employees in the Longs/CVS that is inside Target in Hilo, Hawaii know me and watch out for me, besides that I like shopping at Target so no problem waiting for a prescription to be filled.

    Thanks for your vote!

    Reviewed Oct. 17, 2020

    CVS is always well stocked. I can pick up a few extras while picking up my prescriptions. With the pandemic, I have relied on CVS to deliver my prescriptions to my home.

    Thanks for your vote!

    Reviewed Oct. 17, 2020

    I've never had issues with a pharmacy filling my prescriptions until I started using CVS pharmacy. Granted, my trouble started when the FDA labeled ** as a class two controlled substance. But my

    Thanks for your vote!
    Staff

    Reviewed Oct. 17, 2020

    At my CVS, it's like visiting My CVS is like a good friend. They don't mind researching for an answer. I always feel important. Thanks CVS for caring about me, it really shows!

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 17, 2020

    I really like shopping at CVS because of their coupons. I get a new batch every week and save a lot of money by using them. I'd save a lot more than I do if I weren't a guy. I don't use cosmetics!

    Thanks for your vote!
    Price

    Reviewed Oct. 16, 2020

    Our local store is relatively new, very clean, well laid out. Have gotten most of our flu shots there. It has a great liquor portion, but things are pretty pricey. Love their seasonal stuff!

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 16, 2020

    Mostly due to the pandemic they have been out of the stuff they normally stock. But even before and continuing even now their sales flyers do not seem to match the actual sales or things are mislabeled.

    Thanks for your vote!
    Refunds & PayoutsStaff

    Reviewed Oct. 16, 2020

    The pharmacy staff are always very helpful and informative about pretty much anything you ask or need about your medical needs. I appreciate that they pay attention to drug interactions.

    Thanks for your vote!
    Sales & MarketingPricePunctuality & SpeedStaffRates

    Reviewed Oct. 16, 2020

    I had my flu shot at CVS in NY a month ago. The pharmacist was pleasant and professional. No waiting and a great price too. Also, the non-pharmacy area at CVS has great deals if the items are on sale.

    Thanks for your vote!
    Sales & MarketingPunctuality & SpeedOnline & AppBilling

    Reviewed Oct. 16, 2020

    I like the new feature of being able to pay before getting to the store. Once they text to say it’s ready, I go into the app and submit payment. Makes the wait much shorter.

    Thanks for your vote!
    Sales & MarketingPriceRates

    Reviewed Oct. 16, 2020

    CVS has been a reliable source of prescriptions for our family for nearly 30 years. Its specials, sale prices and EXTRA BUCKS make it our favorite by far.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 16, 2020

    It was a change medication, the pharmacist he took his time to explain best time to take the medication and if I had any concerns after the first dose to call them and they would get ahold of my doctor.

    Thanks for your vote!
    Staff

    Reviewed Oct. 16, 2020

    My CVS Pharmacy addresses all my pharmaceutical needs. They are very friendly and knowledgeable. They do a great job filling my prescriptions and making sure that nothing I'm allergic to gets filled.

    Thanks for your vote!
    CoverageStaff

    Reviewed Oct. 16, 2020

    Well stocked pharmacy with knowledgeable staff. Always available to answer questions about prescriptions or handle problems with insurance! Very personal attention each visit!

    Thanks for your vote!

    Reviewed Oct. 16, 2020

    My wife and I were out of town and out of state. Particular things happen and we could not get her medication. With the CVS in Daphne Alabama work with us and our doctors to get her medication.

    Thanks for your vote!

    Reviewed Oct. 16, 2020

    CVS is a great pharmacy. Most of the chains really try to meet the customer's needs. Admittedly some chains fail miserably; not many. It is easy to get refills from different locations.

    Thanks for your vote!
    Staff

    Reviewed Oct. 16, 2020

    Our local CVS provides exceptional service on every visit. The staff is proactive in resolving concerns and find ways for us to save on our prescriptions.

    Thanks for your vote!
    TechOnline & App

    Reviewed Oct. 16, 2020

    CVS Caremark is an awesome online pharmacy. Their website just works. My providers easily place my med orders, and I easily receive them at home. Refills are equally easy. Class act.

    Thanks for your vote!
    Sales & MarketingStaffHonesty & Transparency

    Reviewed Oct. 16, 2020

    Honestly, I go to CVS for household and personal products. Their coupon program really helps on saving money. And, the huge bonus, CVS products are Cruelty-Free! And they work fantastic!!

    Thanks for your vote!
    PriceStaffRates

    Reviewed Oct. 16, 2020

    Location is key and responsiveness of the drug refill are the two most important items. The store itself has high prices, but the pharmacy staff are competent and responsive.

    Thanks for your vote!

    Reviewed Oct. 15, 2020

    I like CVS pharmacy, except for a couple of things. They need to hire some cashiers, the Pharmacist has to fill prescriptions and run to the drive through window and work the cash registers.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 15, 2020

    I had two bad exp. Pharmacist overstepping boundaries calling Dentist saying I was on ** and I was NOT. Questioning my migraine dosage I have been on for 10 years. Tried to reduce it.

    Thanks for your vote!
    Staff

    Reviewed Oct. 15, 2020

    My pharmacist is the best! Always helpful and informative. Everyone at my CVS in Mineola Texas is friendly and always willing to help with questions or helpful in finding the items I need.

    Thanks for your vote!
    Sales & MarketingPriceRates

    Reviewed Oct. 15, 2020

    I stay with CVS cause it's where I've always gone and try to keep my files together. Their prices seem to be higher on prescriptions even when using a discount service like "GoodRx".

    Thanks for your vote!

    Reviewed Oct. 15, 2020

    Nearby and convenient. Can find most items most of the time but many shelves are not stocked and empty due before COVID and not any better now during COVID.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2020

    The CVS pharmacy is great. We use a lot of medications, and CVS helps us coordinate and schedule all of our meds in groups and dates of renewal. We get text of reminders to refill and call the MD.

    Thanks for your vote!
    Staff

    Reviewed Oct. 15, 2020

    Nice place to shop. You can find everything even milk and all kind of make up, chips and soda, not a typical pharmacy. The cashiers are always friendly.

    Thanks for your vote!
    Sales & MarketingPriceRates

    Reviewed Oct. 15, 2020

    Good service at the pharmacy. Prices are too high on most merchandise but now and then they have a good sale. Unfortunately their coupons have too short of a date - must use by date stated.

    Thanks for your vote!

    Reviewed Oct. 15, 2020

    CVS is always on top of my refills. They text if I want something refilled and they contact the doctor. I then receive a text as soon as it is ready! CVS is just the greatest!!

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 15, 2020

    Whenever I need a refill they contact my Dr. for me and fill my prescription very quickly. They help me save money on my meds as well. They are very good at delivering my meds quickly as well.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 15, 2020

    I enjoy the extended hours and friendly staff that serve at these locations. When I call there is someone always ready to help me and make my trip to the pharmacy enjoyable.

    Thanks for your vote!

    Reviewed Oct. 15, 2020

    Once your prescription is in they give you reminders to refill. Online they allow you to remove old prescriptions or remove reminders. They also have other services available such as flu shots, vacci

    Thanks for your vote!

    Reviewed Oct. 15, 2020

    I like shopping at CVS and the pluses of being a regular customer. The rewards for purchases of these I use regularly and getting my prescriptions there result in a lot of savings.

    Thanks for your vote!
    Staff

    Reviewed Oct. 15, 2020

    Not all CVS pharmacies are alike, I have used many CVS locations in my area, my favorite one is in Fletcher NC where the staff is 100% customer oriented.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 15, 2020

    Cvs is always busy and long line to Wait for the prescriptions. Also they need more staff to assist to call doctors and so on. I wish there is more options.

    Thanks for your vote!

    Reviewed Oct. 14, 2020

    We have been using CVS for a few years as a result of our independent pharmacy closing and transferring all records to CVS. CVS fills prescriptions automatically whether you want them or not. Annoying.

    Thanks for your vote!
    Sales & MarketingPriceRates

    Reviewed Oct. 14, 2020

    CVS is my favorite pharmacy store because they always have the sale items they advertise, their prices are good, and they have good coupons. Because I shop there often, I receive 40 and 30 percent off.

    Thanks for your vote!
    Staff

    Reviewed Oct. 14, 2020

    The pharmacy is located in a plaza that is being renovated. The pharmacy staff are always courteous going out of their way to help the customers even mailing prescriptions to the customers' home.

    Thanks for your vote!
    Staff

    Reviewed Oct. 14, 2020

    They have knowledgeable people working on the pharmacy which build confidence in the people who shop there. They always have what I need.

    Thanks for your vote!
    Sales & MarketingPriceRefunds & PayoutsStaff

    Reviewed Oct. 14, 2020

    CVS always has in stock what is needed. They text when the prescription is ready for pickup. They will help find a needed discount to help with cost. Once the CVS pharmacist even paid for one.

    Thanks for your vote!
    Transparency

    Reviewed Oct. 14, 2020

    CVS is everywhere I shop. The pharmacy has a good app that texts me when my prescriptions are ready. I can book my annual flu shot with them. They keep my shot records up to date.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 14, 2020

    It has an enrollable refill program. Whenever your prescription is upon refill, it will refill the prescription and sends me phone message telling me which prescription is refilled if enrolled.

    Thanks for your vote!
    Price

    Reviewed Oct. 14, 2020

    Overall prescription service is good. But I have to discontinue taking a medication because CVS changed the deductible policy and I could not afford to pay $400 a month for the medication.

    Thanks for your vote!
    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 14, 2020

    I like this pharmacy because I can use the drive up. Their staff is very knowledgeable and their pricing is reasonable. I would recommend them to anyone looking to save money and get in and out quickly.

    Thanks for your vote!

    Reviewed Oct. 14, 2020

    The pharmacy is efficient. The first time I ordered they asked if I would like a 3 month supply on the refill the following month. They auto filled my Rx the following month and sent a text for pickup.

    Thanks for your vote!
    Profile pic of the author.
    CoverageStaff

    Reviewed Oct. 14, 2020

    I’m not a fan of CVS but because of my insurance I have to go there. They are almost always short staffed and it seems like every couple of months there is a new pharmacist.

    Thanks for your vote!
    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 14, 2020

    I love the CVS extra bucks program... It often prompts me to buy stuff I don't need because the price is right. The staff at my local cvs are friendly and helpful and it makes the process great.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 14, 2020

    This pharmacy is impossible to get ahold of on the phone, they never answer, so that you have to physically go in to the pharmacy if you have any questions about your prescriptions.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedBilling

    Reviewed Oct. 14, 2020

    I want my pharmacy experience to be fast and simple. CVS fits the bill. I wouldn't say the customer service experience goes above and beyond, but they fill prescriptions quickly.

    Thanks for your vote!
    Coverage

    Reviewed Oct. 13, 2020

    CVS has been lacking in the pharmacy department, not filling medications on time, checking insurance info and I go without medication for a full month.

    Thanks for your vote!
    PricePunctuality & SpeedRates

    Reviewed Oct. 13, 2020

    CVS CAREMARK is a great mail-order pharmacy that delivers a 90 day prescription fast and if you use the auto refill you will always have the correct amount on hand. Great delivery at a great price.

    Thanks for your vote!

    Reviewed Oct. 13, 2020

    Since my mom and pop pharmacy closed, I thought I would receive horrible corporate type service. However, as it turns out CVS took over my account and I've been pleased with their service.

    Thanks for your vote!
    CoverageStaff

    Reviewed Oct. 13, 2020

    Employees are always unhappy and robotic.. They're frequently out of my specific medication and have to substitute another in its place. My health insurance makes me go there so I do..

    Thanks for your vote!

    Reviewed Oct. 13, 2020

    The drive thru lets me get over the counter meds without having to go inside. I really appreciate that as I am very worried about Covid.

    Thanks for your vote!
    PriceRates

    Reviewed Oct. 13, 2020

    I would give CVS a higher rating if the prices were lower and the pharmacy was able to get a prescription right and ready the first time around. It seems as if every month they mess up a prescription.

    Thanks for your vote!

    Reviewed Oct. 13, 2020

    The CVS is close to where I live. Prescriptions are in stock and able to get in and out in a timely fashion. Have more luck here than other pharmacies.

    Thanks for your vote!

    Reviewed Oct. 13, 2020

    They have been my mail-order pharmacy for many years now and I am completely satisfied. They save much time and effort, as well as trips to an actual pharmacy.

    Thanks for your vote!
    Online & AppStaff

    Reviewed Oct. 13, 2020

    The Pharmacy service online is fantastic. It provides me with a list of all my medications and automatically refills them. They are delivered in a timely fashion. I am very pleased with this service.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 13, 2020

    My prescriptions have always been accurate, without exception. Pharmaceutical department has always been accommodating and have always followed up on all my requests.

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 13, 2020

    Love the selections of many products but mostly their coupon program is awesome and free dollars... What? Who gives You free anything anymore? CVS.

    Thanks for your vote!
    PricePunctuality & SpeedStaffRates

    Reviewed Oct. 13, 2020

    Always helpful, very efficient and timely. The pharmacist are will to take their time explaining the medication you were prescribed. The prices on the Store shelves are very reasonable.

    Thanks for your vote!
    Sales & MarketingPunctuality & Speed

    Reviewed Oct. 13, 2020

    CVS has been easy to order and pick up prescriptions. Their service has been prompt. Ordering is easy and pick up is available late at some locations. Coupons are frequently available too.

    Thanks for your vote!
    Sales & MarketingPriceStaff

    Reviewed Oct. 13, 2020

    Service is excellent. Delivery service is available if I can not pick up in person. Coupons are provided for necessities other than prescriptions which helps with costs. Pharmacists are helpful.

    Thanks for your vote!

    Reviewed Oct. 12, 2020

    Convenient to my house, drive up for prescriptions and Virus testing. Get my flu, Pneumonia and Shingle shots there. And of course they keep track of my prescriptions and I am able to pick up outside.

    Thanks for your vote!
    Staff

    Reviewed Oct. 12, 2020

    They have the best, the most helpful and the most responsive pharmacist. You can always trust them. They even help with over the counter meds. They give the best shots I have ever taken.

    Thanks for your vote!
    Customer ServicePriceRates

    Reviewed Oct. 12, 2020

    I wish that there were more locations and drive through locations but the pricing is fair and there is always good customer service.

    Thanks for your vote!
    PriceStaffRates

    Reviewed Oct. 12, 2020

    It's close by where I live, within walking distance. They have great prices and very helpful deals like every so often they have a 40% off one item bought in store or online.

    Thanks for your vote!
    Staff

    Reviewed Oct. 12, 2020

    The Pharmacist is very knowledgeable and helpful. The problem I have is CVS does not have enough people in the VERY busy pharmacy. It's tough stay in a long line when you're not well.

    Thanks for your vote!

    Reviewed Oct. 12, 2020

    We are a military combat veteran and the VA said that CVS and other pharmacies would provide a flu shot for free. We went to CVS and received our flu shot without any issues.

    Thanks for your vote!
    Staff

    Reviewed Oct. 12, 2020

    I love the way they help me when I go and I need help...Friendly and polite employees... I feel safe the way they have it set up for customers.

    Thanks for your vote!

    Reviewed Oct. 12, 2020

    CVS provides a label that shows time of day for medication, as well as daily individual packs. CVS offers text notifications when ready, reminders and auto refills. They offer free USPS delivery.

    Thanks for your vote!
    Profile pic of the author.

    Reviewed Oct. 12, 2020

    I build a relationship with my CVS pharmacist and actually would give them 5 stars for staying on to of my prescriptions and medications and treating me with dignity and respect. Front house not good.

    Thanks for your vote!

    Reviewed Oct. 12, 2020

    I have had no problems with CVS except when they are out of something that I wanted to buy. But it doesn't happen too often. So, I'm satisfied with them.

    Thanks for your vote!
    Sales & MarketingOnline & App

    Reviewed Oct. 12, 2020

    They do an ok job but they need to improve the free mail to you scripts. What the app and website says and the people in the store say are not the same.

    Thanks for your vote!
    Sales & MarketingPunctuality & Speed

    Reviewed Oct. 12, 2020

    There’s is a CVS in almost every corner. I get my prescriptions there and they get filled relatively quickly. The coupons are the best. There is always a discount to be had.

    Thanks for your vote!
    Punctuality & Speed

    Reviewed Oct. 12, 2020

    I use CVS mostly due to the fact they are open until 9:00. I am not happy with amount of time it takes to pick up prescriptions waiting in line.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 11, 2020

    My experience with CVS is the best the pharmacist knows me by name. She will call and check on me and see how l am doing and also see if. Need anything let me know when my prescriptions are getting.

    Thanks for your vote!

    Reviewed Oct. 11, 2020

    I have used this pharmacy for almost as long as I have lived in this state which is 23 years and I am satisfied or I would not stay.

    Thanks for your vote!

    Reviewed Oct. 11, 2020

    Most of the products on the shelf are the "CVS Brand", not the brand name items. Other stores carry more of a variety of brands to choose from. Also, CVS shelves are NOT stocked very well.

    Thanks for your vote!
    Sales & MarketingPriceRates

    Reviewed Oct. 11, 2020

    We use NeedyMeds as a discount card at pharmacies. When we checked their pricing, we found that CVS consistently had lower prices than Walgreen's by a considerable margin.

    Thanks for your vote!
    Staff

    Reviewed Oct. 11, 2020

    Employees are always cheerful and helpful, prescriptions are filled on time and the pharmacist is available for questions. Received the flu shot last week, the process was well managed and safe.

    Thanks for your vote!

    Reviewed Oct. 11, 2020

    I deal with CVS out of habit at this point. I started with them initially because of location from home and office. I think they are on the high side however; the convenience of location means a lot.

    Thanks for your vote!
    Sales & MarketingStaff

    Reviewed Oct. 11, 2020

    I love the deals and sales they have. The staff is extremely helpful and personable. I appreciate the quality of the products and like the conveniences the pharmacy offers like flu shots.

    Thanks for your vote!
    Online & App

    Reviewed Oct. 11, 2020

    I have used CVS for many years now for my many prescriptions and have never had any issues. I use the website for my refills and it's been seamless and real-time info on the website.

    Thanks for your vote!

    Reviewed Oct. 11, 2020

    CVS is my pharmacy of choice. I just left there 15 minutes ago, and came home delighted that I saved $9.75 off of my $33.00!

    Thanks for your vote!
    Punctuality & Speed

    Reviewed Oct. 11, 2020

    When you buy or have prescription drug that you will pick up, they are very attentive to every details and very fast. No long waiting.

    Thanks for your vote!

    Reviewed Oct. 11, 2020

    I would like to say if you ever get injured and take a prescription for any type of pain medication you will be treated horribly and asked to jump through hoops to get your medication while you're in pain.

    Thanks for your vote!
    Sales & MarketingOnline & AppStaff

    Reviewed Oct. 11, 2020

    The pharmacy and pharmacist at my CVS are very good. I get help through the app with managing my prescriptions. If I have questions, the pharmacy staff are there to help. I have no complaints.

    Thanks for your vote!

    Reviewed Oct. 11, 2020

    Great place for me to get my many meds! I'm sure it's because someone thought that CVS and Aetna are a great vertical enterprise is to be congratulated! My meds went from $165+ to $0, my local CVS is great.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 11, 2020

    Most of the time they are fairly efficient. The waits can be extremely long at times but this has improved lately. I don't feel as though I have any kind of relationship with any pharmacist there.

    Thanks for your vote!
    Sales & MarketingPriceStaffRates

    Reviewed Oct. 10, 2020

    Find everything from food to prescription so makes it a one stop trip. Personnel are always helpful. Prices are good and their coupons are great.

    Thanks for your vote!
    Staff

    Reviewed Oct. 10, 2020

    They are considerate, very helpful, answer questions. I love the fact that they deliver, no matter where you are staying. Very thankful that I can depend on them.

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 10, 2020

    I have CVS setup as my automatic pharmacy. The one near my house is 24 hours because it's close to a hospital. I like the added coupons as a rewards member and I use them often. I shop there for deals.

    Thanks for your vote!
    Staff

    Reviewed Oct. 10, 2020

    I order my medications from CVS and have them on auto delivery. It's been such a help not having to worry about refills, standing in line to pick them up. They auto refill and are mailed to me before.

    Thanks for your vote!
    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 10, 2020

    Excellent Customer Service, calls for refills & pick ups with reminders. Courteous & have emergency meds when there are issues with the script. Fast, convenient, careful, 24-hrs.

    Thanks for your vote!

    Reviewed Oct. 10, 2020

    CVS has been filling my prescriptions for a few years now and I am always very satisfied with their service, especially when it comes to notifying me effectively when they are ready.

    Thanks for your vote!
    Staff

    Reviewed Oct. 10, 2020

    I really love my local CVS. I'm always treated with a smile and hello. Whenever I have a question or need help finding something someone is always available.

    Thanks for your vote!
    Staff

    Reviewed Oct. 10, 2020

    CVS meets all of my needs. The pharmacist is very professional and helpful. There is a person greeting everyone as soon as entering the store. The people want to help you and they go the extra mile.

    Thanks for your vote!
    CoverageStaff

    Reviewed Oct. 10, 2020

    The technicians know me well and my doctors and both insurance companies that I use. They know the shortcuts to get approval and always greet me with a smile.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 10, 2020

    The pharmacy for most CVS locations are very professional and provide excellent customer service. The Fayetteville, Tn CVS pharmacy needs improvement.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 10, 2020

    CVS is the closest pharmacy to me, but I also find it superior to others in my area. They have a good selection, fast pharmacy, and very helpful employees. I find the store to be well organized.

    Thanks for your vote!
    Rates

    Reviewed Oct. 10, 2020

    Overall, CVS rates fine in my book. Would have given them a higher grade if they can only work out delivery of my meds. Should be delivered not picked up.

    Thanks for your vote!
    PriceStaffRates

    Reviewed Oct. 10, 2020

    CVS is a great pharmacy, but 1 bad employee can change your whole experience. And their prices are usually a little higher than other places.

    Thanks for your vote!
    StaffCommunication

    Reviewed Oct. 9, 2020

    CVS and CVS Caremark keep me posted regarding my prescriptions. The company makes it is to know when my meds are to be filled and if they are current. Also, the local staff are friend.

    Thanks for your vote!
    Staff

    Reviewed Oct. 9, 2020

    I just started a new Medicare Advantage and CVS was one of the pharmacies I was instructed to use for my new plan. They were so helpful with all my medications. If they didn't have said medicine t

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 9, 2020

    CVS has most of the OTC items we need; however you have to shop smart, as some of their items are considerably more than other stores. We do use them frequently as we use their 30-40% off coupons.

    Thanks for your vote!

    Reviewed Oct. 9, 2020

    I cannot describe my whole experience with CVS except I'm still there since almost more than 20 years more or less. Me and my wife were happy with the attention & performance with this people.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 9, 2020

    The CVS store in Scotts Valley is run extremely poor and orly. The cashiers & Manager are very rude and do NOT try to help at all.

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 9, 2020

    I'm no longer a fan, they have gotten too big. Used to love to go, out my card in the machine, get a bunch of coupons and buy. This past winter I needed a raised seat for my dad while was post OP.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 9, 2020

    I love going to my local CVS for my Meds. The pharmacists are very helpful, and professional. I just wish that location had more help in that area. The wait is too long and with this Covid19 problem people

    Thanks for your vote!

    Reviewed Oct. 9, 2020

    Cvs is second nature, it's reassuring knowing it's right around the corner. You can go in. Pick up your prescription or over the counter, plus just about whatever you need and be out in a flash.

    Thanks for your vote!
    Communication

    Reviewed Oct. 9, 2020

    My CVS pharmacy is always mindful of my medicine needs and keeps me informed on the need to refill a prescription. I am always notified when my medicine is ready.

    Thanks for your vote!
    Staff

    Reviewed Oct. 9, 2020

    CVS is a very nice and friendly store. BUT they seem to have problem getting scrips ready in a timely manner and are out of what I need too often.

    Thanks for your vote!

    Reviewed Oct. 9, 2020

    Blue Cross uses CVS for their by mail Rx service. I don't use it and buy locally because CVS sent me the wrong dosages several times or none at all or once even another drug. Complaints are ignored.

    Thanks for your vote!
    Punctuality & SpeedStaff

    Reviewed Oct. 9, 2020

    Pharmacy personnel are always friendly and know what they are doing in serving your needs. If a line begins to form, additional people always jump in to assist, hence limiting wait times!

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 9, 2020

    There is no mystery to the prescription process. I don't get many medications, as I am a healthy middle aged adult. The doctors usually send a script and I receive calls or texts when it's ready.

    Thanks for your vote!
    Customer Service

    Reviewed Oct. 9, 2020

    They are very good. They keep on top of any refills so I don't have to. Only complaint is that when you call the pharmacy you are placed on hold for way too long.

    Thanks for your vote!
    Staff

    Reviewed Oct. 9, 2020

    Their pharmacist offer get insight into your care side effects in an open channel whenever you have more questions or concerns that weren't addressed initially. I find that they are instructed well.

    Thanks for your vote!
    Customer ServiceCoverageOnline & AppStaff

    Reviewed Oct. 8, 2020

    I have used CVS Caremark for my prescriptions for the last 6 years. In the last 2 years it has become a nightmare. My husband gave up on it last year and I am done! The site is either not available, does not recognize me and consumer help can't fix it. I have to change my log-in every time I try to order and even that doesn't work. I have spent hours on the phone trying to get in. I will now use the local pharmacy. It was so much easier to be able to track my many medications and their refill dates online but if Caremark doesn't up their game we seniors will resort to other means. So much for being consumer friendly.

    Thanks for your vote!
    PriceRates

    Reviewed Oct. 8, 2020

    CVS keeps you informed of prescriptions and sends reminders monthly, and they try and they try and beat their competitors' prices...

    Thanks for your vote!
    Staff

    Reviewed Oct. 8, 2020

    I switched to CVS Pharmacy and I am glad that I did the pharmacists are great. They help you with not only your medications but helping you find over-the-counter things as well. I recommend them always.

    Thanks for your vote!
    Staff

    Reviewed Oct. 8, 2020

    They have been very consistent filling prescriptions and have been super helpful with any questions I have asked. Their staff is always very friendly and knowledgeable. Never been to a better place.

    Thanks for your vote!
    Sales & MarketingPriceRates

    Reviewed Oct. 8, 2020

    I use CVS Caremark for a single prescription. I like that I get a 3 month supply at a time at a discounted price. The medicine is ordered online and mailed out in a timely manner.

    Thanks for your vote!
    Sales & Marketing

    Reviewed Oct. 8, 2020

    I have gotten such great deals at this chain over the years with percent off deals and other store coupons, Never have I found better than here.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 8, 2020

    I like everything about them except I often have questions for the pharmacists about meds and they're generally rude and don't want to help at all! They give info that conflicts w/ Dr's orders.

    Thanks for your vote!
    Profile pic of the author.
    Customer ServicePricePunctuality & SpeedMaintenanceStaffHonesty & Transparency

    Reviewed Oct. 7, 2020

    My employer has forced all employees to use this neglectful company. I have always opted out of mail order because I am on important medications that I must take without any gaps. I was paying a local pharmacy and local CVS until I got really sick BECAUSE OF THE JOB CONDITIONS/UNPROFESSIONALISM and have to stay on a budget. It's better to pay more and get medications than to not receive any medication and end up in the hospital or morgue. Hopefully, I dont end up in either place.

    I've been waiting for important maintenance medications for 2 weeks now. My doctor has followed all of their requests. Still they keep sending the same emails with same rhetoric. They're either lying or incompetent or both. I notified my company and I'm going to my job's headquarters to the executives to show them proof of everything stated here. The union representative is not intervening but loves to take our money from our paycheck. Avoid CVS Caremark at all costs so you do not end up in the hospital. Trust me. Anyone can contact me for authenticity of my complaint. I do not report anything unless I am tested. My pleas have fallen on deaf ears. It disgusts me to give my blood, sweat, tears and life force to an entity who doesn't care if I live or die. It's on now. Let the whistleblowing begin.

    Thanks for your vote!
    Customer ServiceStaff

    Reviewed Oct. 7, 2020

    This company is completely incompetent. They are out of state and really unable to help during a need for emergent medications. And their customer service is non-existent.

    Thanks for your vote!
    Customer ServicePriceStaffRates

    Reviewed Oct. 7, 2020

    CVS has a little more of everything than other drug stores. Prices are good. People are friendly. Pharmacy is a little too busy and hard to reach on the phone.

    Thanks for your vote!
    Staff

    Reviewed Oct. 7, 2020

    I have mail order thru CVS Caremark and it is great. Never have to worry about running out of my medicine and I never have to contact my dr for refills. It is taken care of. This is a great service.

    Thanks for your vote!
    Sales & MarketingPriceStaff

    Reviewed Oct. 7, 2020

    They are all very friendly and helpful with good ideas to save money! I love the fact that they mail the regular medications I take, with no charge to me. They have quality company products + sales.

    Thanks for your vote!
    Loading more reviews...

    CVS Caremark Company Information

    Company Name:
    CVS Caremark
    Website:
    www.caremark.com