Wal-Mart Reviews

I received a voice mail on my cell phone from a Walmart customer service person that said ** and that was all. I know for a fact it was Walmart because the same # called back and I talked to them and they said it was Walmart calling in regard to my bill. I have the phone calls and same matching numbers saved on my phone for reference if needed. I didn't even talk to this person who left the nasty message. I don't know if he thought it was funny but I didn't and I expect an apology from Walmart at the least.

I am a past employee (actually manager) of Walmart Supercenters. The above stories are only a few of the horror stories intertwined wih Walmarts. Being an employee can be just as bad and at times, worse. My main point to consumers is - is this not how and why you pay less for their products (Much less for products at Walmarts)? Sam used to have pride in saying, "Made in America." Very, very little is made in the US now (or at least sold at Walmarts) and that is what you get with global trading and that is why Walmart is the leading retailer.

I bought an airbed on Monday, and found it was not the right size for my room after opening it up (I just open it to see if it fits my room) and realized that it's too big, so I had my friend to return it for me on Tuesday. And somehow, there is a really tiny sign on the wall in return section saying about airbed return policy. No returns for airbed except exchange. So my friend thought she would just exchange for a new one and we can try to return it later on. We went to the store again on Thursday, with the exchange receipt (I gave the original one for my roommate to calculate our expenses and how much we should pay to each other). At first, the person in charge came and told us he would give us store credit as the airbed is new, but after a while he decided he should not do that (maybe his manager will make this hard on him) and he started to say really mean things to us like, "It's all your own choice to look at the return policy before you buy things."

Twice in the last month I have picked up something on the end of an aisle that was supposed to be on sale. When I reached the checkout, the items showed regular price. I was told that is the price and someone probably moved the item. (Well if someone moved these items, they went through a lot of trouble to move large numbers of these items to the sale rack.) I was on the watch but for older people and those who don't pay attention. This is a rip off. Walmart pricing practices need investigating.

Today I was shopping at Walmart and saw a special Old Milwaukee beer for $5.97 for a 12-pack. I picked up 4 thinking that was a good price. At check stand, they rang up at $6.37. I told the woman they were marked $5.97, so everything stopped for about 10 minutes. Some guy named Joe went back to check price. The checker went back to check price. Joe said Keystone was $5.97, not old MI, and there were 4 there. l said, "Fine, I'll get that" and went back with the cart. There were two Keystone over the two signs saying old Milwaukee $5.97. The Keystone had been moved over the signs. I took the price tags upfront and even though they clearly said Old MI, this Joe guy showed me a UPC number and told me that was for Keystone (like "see, it's your fault").

I went into Walmart for a few items. The meat dept. had some Oscar Mayer shaved turkey on sale with a big Walmart savings ad on the shelf. I got my other items and checked out with u-scan. I checked my receipt on the way to the door and noticed I got charged full price for the turkey. I asked the girl at the u-scan desk to call me a manager so I could bring this error to his attention. After about 5 minutes or so, he showed up. I told him what happened. He did not offer to give me the difference but to get in the long line for customer service; more or less he just blew me off.

I was in this store on 1/14/09 morning for my shopping . The ad on eggplants was $1.48 ea. on the rack where eggplants were placed. So I bought 4 eggplants. Upon checking, it came as $1.48 per Ib. so the checker called the associate and she went to check the price. When she (Marsha) came back, she said, "That's right but I cannot give you like that; it was a mistake,"and I corrected that. I replied, "As a customer, I went with the price that was on the ad and therefore it should be priced according to the ad." The associate, Marsha, got so mad and replied, "I can give one eggplant on that price and rest you have to buy at $1.48 per Ib."

I visited Walmart late at night (probably 1 or 2AM) with a friend, just because we were bored and there isn't much to do in Santa Clarita at night. We were wandering around the store when we ran into the pet department. It was absolutely appalling. There were dead fish in every aquarium. I know that fish die, but this was like carnage. There were dead fish all over the tanks. There were also a lot of fish flailing around, suffering a slow and painful death. Next I saw the betta fish in their little plastic jars (customary because they will attack each other otherwise). They were literally rotting alive in their containers, surrounded by weeks (if not months) of their own feces. Several of them looked torn up and mangled. Someone probably put them in the same container and had them fight.

I'm just tired of being ripped off! Last night I went in to shop. In the back of the store was a large display of calendars. On each side of the display (north, south, east and west) was a sign with 8 tall letters displaying $9.97. So I picked up a calendar for my office at work. When the cashier scanned the calendar, it asked her to enter code. This calendar had two UPCs on it from the manufacturer. But what I had not seen was a 1 inch x 1 inch sticker that said $12.97 ($3 more than what the signage on the display had stated). When she scanned the sticker and I saw $12.97 pop up, I told her that the sign over all the calendars had stated $9.97. She told me, "But it has a sticker on it." So I told her to call a manager.

I purchased organic baby carrots (code # 003263134100) and the shelf tag stated $0.98 for the price. At the checkout it rang up $1.98 and didn't notice until I was a home looking at the register slip. I returned to the store and received a refund. I explained to the manager that this was not the first time that this has happened and that it was a company-wide problem.

My Walmart isn't horrible, but the pet department... a mess. I was there 2 weeks before Christmas and then there again a week after. Now I understand it's the holidays. But first off, not one person even straightened out this section - open boxes and product everywhere. The same as almost 4 weeks prior. What really was horrible was the condition of the fish tanks. Now as someone pointed out, yes they are fish. But MY Walmart... the fish aren't taken care of. There are 12 tanks and every single one had fish in them dying.. dead.. stuck to the filters.. Horrible. Not one fish healthy enough to purchase. I have been in pet stores with fish and I have NEVER seen anything so.. morbid.

I received a PC game for Christmas. Not knowing what everything on the back of the game means, I opened it, inserted it in my computer,and it said it was not compatible for my PC. Now I do not understand everything about this but I returned it to the Fond Du Lac Walmart store with the receipt and was told because I opened it I could only return it for the same exact game.

I got written up for a bugger on the wall in the bathroom after I cleaned it. Then I got written up again because water in the drain was on top. One of the guys I work with says that it has never worked... plus another one said that it is always like that. Also this mgr. told other workers that he would never hire any workers over 40 and I am 50. You know that I do the best I can do... The next step is a day off and possibly I can get fired... If I get fired my wife and I will lose our house. I've been at Walmart for 2 years. My reviews have all been great. It will be hard for someone my age to get another job.

I took back some clothing that my grandson got for Christmas that was too small. After finding out my name to return the clothes they found out that I had a bad check in 1997 at another Walmart. They refused to take back the clothes that did not fit. Said they did not have to because of a check that was paid years ago and did not have anything to do with my grandson. Now he is out the gifts his aunt sent him because they will not deal with me. He was very upset because of the rude employee.

Wal-Mart newspaper insert for Sunday Jan 4 - Jan 10, 2009 has on page 13 the Wii advertised. It is very clearly marked in the ad that there will be a minimum of 4 Wii's per Store. On Sunday morning Jan. 4 at 8:30, I was at the Wal-Mart located in North Naples, FL on Tamiami trail and was told that they had received NONE, and did not know when they were getting more. They called a super Wal-Mart located on Immokalee Rd, also in Naples, FL and I was told that they had some. I arrived within 10 minutes at the store and was told by a clerk that they had only received 2 and that they were sold. I complained with the manager, as this is clearly FALSE advertising. She also confirmed that they had only received 2 Wii's and checked some other local Wal-Marts and told me that they had not received any.

I purchased about 6 pairs of the blue cotton pants for my son for school and all of them are ruined after about 2 wears. They have holes on both sides of the pants where the knee is. I don't have money to purchase new pants for my son so I have to sew the pants together and it is does not look good when he has to wear them to school.

My daughter returned a Christmas gift for Xmas. They were too big. Mrs. ** waited on her. The price was half price and she did not have a receipt with it. And we knew that she did not need a receipt or ID for it. But she asked for it and my daughter gave her ID to her. She looked at her and told her that she could not take her ID because it was outdated. She did not know that we knew that you didn't need ID for 8.00 plus tax. She handed her ID back to her and smile and said that she could not take it. So I told her that I was tired of her being rude to her. This is not the first or second time. So she said to me that she did not know her so how could she be rude to her. So she said that she was going to get manager so she went and 4 people came with her. So I told Debbie ** that she was very rude to my daughter and that she could not use her ID. I understand that. But it was under 10.00 didn't need the ID. So the manager told me that she was not going to argue with me and I told her the same. So I asked Vicky what her last name was and she told me that she didn't have to give it to me so I said thank you and left.

The store was busy on a Saturday evening, around 5:30pm-6:30pm. I made an attempt to purchase my items on the "self-register", most of the items wasn't scanning. So I went to the "10 items or less" register, having a buggy load of items, with the checkout lines, stretching to the clothing dept. The cashier on that register told me not to come at her register and pointed at the "sign" letting me know that she wasn't going to deal with my buggy load of items. I looked around, couldn't believe what just happened, a bit hurt about the situation. All of the registers were full with customers. Frustrated, I left and do not want to come back ever again! I’ll just take my business elsewhere!

January the 2nd, I bought several food items from a Walmart in Chattanooga, TN off HWY 153. I purchased chicken tenders from this store, went home and ate an entire tender before I realized the chicken was completely raw. I returned the tenders and did not even receive an apology from the Customer Service Manager. I was offered a food for food swap, which I declined without hesitation. I am completely unsatisfied with the service I received, and informed the Manager that I will be consulting with my Lawyer on the matter. I believe that a resolution could have easily been attained had the Manager even attempted, but no such attempt was made.

I received a Disney Movie on Blue Ray Disc the title is "Horton Hears A Who”. This movie does not play on any Blue Ray players. I even took it to Walmart to have them try it on their Blue Ray machine and it did not work there either. I was told due to Federal Law they could not replace it. I talked to several other people who had the same movie title on Blue Ray. I need help knowing how I can get my money back or a movie that plays. Thank You for your quick response.

Purchased gun scope on 1/1/09 that did not work by an employee in the sporting goods dept. at 12:05 am in front of the manager SANDY. At the time of purchase, she was being very rude to a co-worker about a cash register conflict, and right after that she started being rude to the girl that was helping us check out our items... BEING VERY RUDE!!! Later on about 35 min. later, I brought the scope back to trade for another gun scope that worked. At that time she got very agitated at me and my 12-yr-old son and told us that she and the man working in the sports section register were not qualified to make the exchange VERY RUDELY. I wish I had that on camera.

I am a regular Walmart customer and I hardly had have to return any merchandise, but I purchased a Nintendo DS on 12/12/08 for Christmas for my daughter at Walmart in Baldwin Park, California. What happened is that my sister gave her the same electronic piece so I decided that I will return the one that I purchased since the one my sister got for her came with a game included and it was less expensive. The problem was that I could not find the receipt for it so I went online and printed out my personal bank statement where you can find the transaction to prove that Walmart charged for it. I took the printed transaction to the Store on 1/03/09 and the Customer Service representative said that she could not do anything without the original receipt. I asked her if I can get credit for it at least and she was very impolite and replied saying again that there is nothing she can do for me. I am very upset about this incident and I don't think that I will ever purchase anything at this store any more.

About 200 of the emails below have been sent to my corporate account and want this nonsense to stop immediately. Walmart is invading and violating my work space! Stop immediately. "Walmart Customer Service: You have been chosen to receive a $1000 Walmart Shopping Card."

I work at Walmart and the number one thing that is responsible for mistakes is the traffic flow. Every one wants it as cheap as they can get it. That's what Walmart provides. Also, they want it done right now, not later which causes problems. There are about 100,000 policies they have to go by in order to complete the vehicle; and somehow get it done right with a customer screaming at the top of their lungs because their car is not done yet and there were 9 to 10 cars in front of them and maybe 1 to 2 techs working. Being rushed causes mistakes.

I would like to complain about your fish in the animal department. On Tuesday, November 30, 2008, I was in one of your stores in the animal department. I saw 2-3 dead fish. Not only dead, but decaying. This was one of the NUMEROUS occasions that I had seen dead fish in your stores. I once bought 2 fish in one of your stores. While driving home, one of the fish died. Later that day, the other fish died. I understand fish die, but not like this.

On two occasions, recently on 12/27/2008, I have purchased meat which has been preserved with salt. Unfortunately the salt content is so high that the meat is almost inedible. On the first occasion, several weeks ago, I returned rib-eye steaks after they were cooked and tasted, and received my money back. The recent purchase on Dec. 27th, I purchased pork ribs (for grilling) for $27.94. After cooking on the grill, I tasted the ribs and found them to be so salty that they too were inedible. It is my contention that Walmart allows, maybe even requires, their meat suppliers to over-salt the meats in order to preserve them for extended periods. I feel that the consumers are having to eat meat that is perhaps very old yet preserved with way too much brine solution. The meats should be fresh and they should be edible. I have heard from friends that they have resorted to shopping at other stores because they have experienced the same problem.

I found a Brother sewing machine in the clearance for $50.00. Regular price is about $79.99. I asked the checker if there was anything wrong since the tag said it was an inventory prep. She said probably not. When I got it home and started to use it, it has no scuttle for the bobbin, which virtually renders it unusable. When I called the store, they said just to bring it back for a refund. I want the machine, not the refund. I only want them to make the purchase good and not to resell it to someone else. The machine is not usable without this part. If it is returned, they will resell it to someone else and it still won't work. I felt I got a good deal for a change at Walmart, and then find it does not work.

It's a crying shame when a 100% disabled Vietnam vet (myself) after filling the disability cart, has to unload the cart and put it in another cart to take it out of the store. With the cart people standing around and doing nothing!!! Talk about being lazy!!!!

Someone stole my business banking info and passed checks at Walmart. Two different Walmarts in the Columbia, SC area. The total amount stolen was $1300.00 in one week. I was able to recover the money but now the company, TeleCheck, has filed a collection against me for the money! My money that someone stole!! It's far from over - how does it happen? How can it be prevented? I decided to test my local Walmart in Orangeburg, SC; I wrote a personal check for $189.00 and the cashier did even request to see ID. I asked her the store policy - she referred me to the Walmart Customer Mgr. She apologized and said it was policy and was not sure why the cashier did not follow policy. Walmart needs to be held responsible for not following their own policy and the protection of the consumer. It appears they are only interested in getting the money no matter where it comes from or who they hurt. Americans need to stand up to this criminal practice.

I ordered a picture throw blanket for my mom for xmas. They called on the 19th of Dec to say it was ready. I did not have the money to pick it up until the 23rd. I went on the 24th at around 10:30 am. They could not find it. They were supposed to call me as soon as it was found. Now I thought you were open until 8pm and since by 7pm no call from photo lab I call them. The same woman I spoke with that morning answered and said, "we are closed." I said, "well I want to know if you ever found my mothers gift? I was there earlier." I said my name is Jenny **. She said, "oh yeah the throw we did find it but now we are closed and won't be open til the 26th." So that ruined my gift for my mother. Why didn't they call me when it was found? I had no present for mom on xmas morning!!!!! I order a 100.00 gift and it's still there because of non-caring employee.