Wal-Mart Reviews

I've always had great experience with our Wal-Mart pet department. I've bought several betas there and they've all lived happy and healthy lives (some for years!). I was very sad to see our local Wal-Mart remove their fish recently. Owning a fish was a very inexpensive pet and there was always plenty of selection. I never saw dead fish floating in their tanks and the greeters always carried the fish over or around the exit sensors for me. I may not like the way the store can drive out smaller business, but as far as the store management being concerned about the quality of their merchandise, it's always been top notch in Montgomery, Texas.

At first I filled out an application and the co-manager said I passed it, but not with a high enough score. So he told me to retake the test and when I did, he said I passed it but I have 2 applications on the system. He said I would have to wait for 2 years in order to retake the test because the home office will not let him hire me.

The electric scooters for the handicapped! You need to go take a look at them and ride one. They jerk and buck. There are in disgusting condition. Large hunks of foam showing and the plastic covering them loose and sharp. I have an injured leg and the scooter bucked and jerked so bad it hurt me and I had to leave the store. They are like that in every store. If you ask to get another one, ha, all alike. Now, a big wealthy company like Wal-Mart could surely get new ones. You are not allowed to take them outside so who is going to steal them? All the Wal-Marts are like that. Because of that scooter problem, I am changing my purchasing habits to Target. Better service, better equipment. As to the amount of complaints Wal-Mart receives, one would think they need to clean up their act. Past Wal-Mart shopper.

After ringing up my Walmart bill to CAD156 on Earth Day, I asked the cashier to "save the plastic bags" due to today being Earth Day and I wanted to contribute and be considerate to Mother Earth. I guess I was in a rush due to the fact that the previous patron's credit card was declined and the person took 10 minutes to resolve before me. I was kind, smiled and waited patiently. More to the point though, I loaded the cart, paid and proceeded immediately to leave the store, the cart filled with 30 items but without plastic bags. The "greeter," old (approx. 81 yrs) in his ways, asked me for my receipt. That was normal considering if you asked everyone and checked the cart like at my old Sam's Club, but it wasn't.

One night, my husband and I went to Walmart to get fish for our 200-gallon fish tank. We started out with a Koi fish and a Plecostomus. They both lived okay. Two weeks later, I bought 2 angel fish and 6 gold fish. They're okay. Still two more weeks later, I bought two more Koi fish and 8 Glofish. It has been at least two months now and my fishes are doing wonderful! The manager was very curious and friendly, told us an exceptional amount of information about the fishes and said if we have any die they would have no problems replacing any fish that die. They are all healthy and there were no dead floating fishes. So to all who have complaints, I feel for you but I will recommend Walmart in Ottumwa, Iowa.

I have noticed that Wal-Mart is starting to screw the consumer on cut backs of their Great Value Brands. I was buying the 13 gallon tall kitchen bags, quantity 55 per box. I now noticed that they have cut the quantity down to 45 per box, and the price has gone up about 28 cents also. Thank you Wal-Mart for cheating the consumers and still increasing the price. I think I will start shopping at Target from now on. They have better products anyway. The prices have become pretty competitive also. Consumers beware. Check the size of canned goods also. They are slowly making the cans smaller, coffee, sugar, flour. Items such as these are being reduced, and the price is being increased.

I was harassed at the register by an employee and threatened. I asked 3 times to take it in a private area so I wouldn't be embarrassed as a lot of people looked at her commotion. She had me mistaken for someone else and I cooperated to talk with HPD. As we waited, she began to get physical with me and I asked her to stop. I then told her I wouldn't tolerate this and decided to wait by my car. No other employees or security guards stepped in as they only watched her get out of hand. She got physical with me. She then grabbed my car door and swung it numerous times outward. As I waited for HPD in the parking lot, I told her she is embarrassing me and this won't be good for her job or legal matters. She verbally told me (in a lower voice) to bang her! So I met HPD on the other side of the parking lot and they said to pursue a civil matter. I don't know where to start, but I know the way I was treated, harassed and violated was wrong.

I shop at Walmart for 95% of everything, or at least I did. That included groceries, cleaning supplies, paper products, toys, baby products, clothes, shoes, crafts, electronics, photos ... Well, you get the idea. Oh, did I mention I am a mother of five young boys so the amounts of shopping were large as I have a family of seven. Anyway, I have been treated rudely several times at our Walmart but continued to shop there anyway, because there are a few nice employees there and it was just easier, but no more.

I had just gotten done making dinner for family and friends. I made a roast chicken in my 13x9 glass baking dish. I had just pulled it out of the oven and set it on the stove top. I no sooner turned my back and felt hot pieces of glass and chicken hit my arm. The glass pan shattered all over the kitchen and ruined all the other food as well. I'm only 26 years old but my family has used your dishes as long as I can remember. Thank God I wasn't hurt badly, just a few burns, but all I can think about is what if my children had been in the kitchen too? I hope that your company realizes what a nightmare this has been for me!

I went into the Bay City, MI Wal-Mart a couple of weeks before Christmas in 2005 to purchase a .22 Cal. rifle for my son (who was dying from Leukemia) - something that he had wanted for a very long time. When the clerk got all of my information and called in to clear me to purchase the rifle, she said that I couldn't purchase the rifle at this time because I wasn't cleared by who ever she called. Please come back in a week to ten days. So I did, and did again after the same answer, and again and 1 more time. I went to the local gun shop and walked out with a .22 cal rifle the same afternoon and gave it to my daughter because now my son was dead. (I was going to get her one anyway.) I'm still not cleared to buy a firearm from a Wal-Mart store. They must have their own agenda? I can buy a rifle or a pistol anywhere else in the country.

I went into Walmart, where I have shopped for years, and the customer service people do not care to help anyone. You can't get money pulled off your EBT or bank card without waiting for a long time. Then the people behind you are upset and they will not allow you to get change in the checkout lanes. The service from the staff, especially in the electronic dept, do not have a clue about the products they carry. My daughter bought some nail polish and after allowing it to dry for 2 hours, took a shower and the polish peeled off. She is 15 and autistic. This really upset her. I am crippled and unable to drive any longer so when we get a ride to Walmart, it is always a big deal. The employees do not care if you bring something back and have the attitude of whatever.

I was standing in line tonight on 4/18/09 at this Wal-Mart location and I had my arm outstretched on the empty cashier pedestal across from me when a Wal-Mart associate named Shannon removed my arm from its resting place. I then proceeded to tell him he did not have to physically remove my arm. He stated he had been saying excuse me three times. I then replied that he should keep saying it until I can hear him. He then looked back and shouted, "No, I don't do that." I then went to his manager on duty, a bald short white man and informed him of Shannon's rudeness. He apologized for him. I then asked if I could fill out a form. He said, "No, what you've done is all. That's enough," and that he would handle Shannon. I do not believe anything was done or even said to Shannon.

I purchased a Bouncy Mouse toy for my cat, Rambo, at Wal-Mart Liberty Hwy. Store in Anderson, SC, thinking I was doing a good thing that was going to make my kitty happy. Never did I think that the toy would kill him. On Saturday, April 11th, my cat seemed that something was wrong with him. He was not eating, and I had noticed vomit throughout our house. I took him to the veterinary hospital, and they told me that his kidneys were failing. They put him on a high dose of IV to see if they were truly failing or if he was dehydrated and to observe him.

I bought a pack of plastic eggs prefilled with different brand name candies that my 2-year old loves. When he ate them he said yuck. Then he just refused the candy. My husband and I tried some - they were Kisses and Reese’s peanut butter cups that tasted like chemical - sort of like bug spray. Is this another China problem? Could it have harmed my child?

I just purchased a product at Walmart. When I was being checked out, the price on the package was 99 cents and it checked out higher on my receipt. This has happened to me twice. I am wondering how often this happens to others.

Cedar City is a small town but we have seen Wal-Mart drive other business out by under pricing them, businesses such as K-Mart and JC Penney and many others. My anger is directed at them for the price of dog and cat food. I have a few animals and it's almost all I can do just to buy food for them. A lot of other people, who are on a limited income, have given up their animals; some have abandoned them on the highways way outside of town. I am one of these people over 65 and I live in the country. I've limited my trips to town because of the price of gas. But when you see Wal-Mart ripping off older people because they have the majority of pets and those people have to give them up, whether they are young or older, I really have a problem.

I have worked at Walmart for a year this coming May 2009. I was let go on April 8, 2009 due to absences I didn't have. I asked the co-manager to look at the schedule board to see I was re-lined (meaning another manager switched my hours to another time). He refused to look at them. Then when I called him out, he fired me. He waited two months before he fired me for that accusation. The next day, I tried to talk to Asst. manager Rick to get my job back and he changed the story saying I got fired for cell phone use while on a register. I tried to tell him military time on the registers confuses me so I pull my phone out only to look at the time. He continued to do other things, while in tears I tried to get his full attention and tried to get my job back, it's nothing but a sword in the heart.

I sent a complaint about Wal-Mart in Palm Springs, CA doing an order wrong and not having time to correct it. The order had cost me over $60. I was told by a CA employee that the machine I was ordering from always put out matte finish pictures (which is what I wanted). The order came back with varying color changes and on glossy paper. Today at Wal-Mart in St. Helens, they re-did my order, called Palm Springs to advise them of the mistake, and CA said that basically, that they didn't care. Thank you Wal Mart St. Helens, Oregon for helping me out. I am now a happy customer.

I had to return a PS3 that I only had 2 months because it stopped reading discs. I called Customer Service to make sure I could bring it back. They said yes, as long as everything that it came with was returned with it. I said that I did not open it because it was a gift for my son and asked if they could tell me what all it came with that had to be returned. They said the controls, cords, cables, and the unit.

I was shopping and just happened to be in the wrong place, I guess. I could hear people talking loudly to each other and it just kept getting louder. Then, 2 black men and a black lady came up the aisle screaming at each other. They were so mad I was truly afraid that one of them would pull out a gun and shoot us all. Then the assistant manager came over there and didn't even ask them to move to the back or anything. He proceeded to join in the argument. This was a horrible experience. I will never shop in this store again. I was afraid for my life and the manager didn't even attempt to settle it down.

My 12-year daughter bought a PlayStation game from Wal-Mart. I was with her when we told the salesman we wanted the game in a PlayStation 2 model. She paid $43 for the game and we drove home. When we got there, she opened it and that's when we realized it was for a PlayStation 3. We took it straight back to the store. About a total of 37 minutes had passed from the time she bought it to the time when we got back to customer service. We were told they could not take it back at all. No refund or exchange.

I went to Wal-Mart last weekend to have kids' pics taken because they were having the bunny there. Well, they took my pics and told me they would be ready in about 2 hours. I live 50 minutes away and told her I would be back the following weekend. Okay, so the lady says, "That is fine. Go back today." While I am buying groceries, the guy at the photo lab hands me a stack of photos to go through to see if they are in there. Now keep in mind, I am setting her going through about 100 photos of nothing but kids in it with the Easter bunny. My kids were not in there. I wasted time last weekend having the photo taking then now I don't have Easter pics of my kids. And they have let someone else get my kids' pics.

I used my bank card to make some calls and was charged twice; first, a $5 charge and then 4 random charges that I never authorized: $19.76, $22.42, $23.75, and $18.42. Why was I charged these amounts? I want to be reimbursed for these charges.

I would like to know why the music has been taken away. I work cleaning floors all night in Bradford, PA. I have noticed employees' attitudes going south since it stopped. People seem to be nasty to each other more often. I for one enjoyed listening to the request show at night. I know it's so boring I don't even want to go to work anymore. It's bad enough you put the smokers outside without any way of keeping warm (it gets to -20 degrees most all winter long). Now you take our music too. I would like an honest reason to make me feel better about it. What's next?

I put an order in for wallet photos. I was told that on the machine I used, the finish was always matte finish. When I picked them up, it was the day before we were to leave Palm Springs for home and no time to re-do, as these were done on glossy paper. I don't have a use for them. I did not check the finished product before leaving the store, as it was the 2nd batch of photos I had them do, and the first batch turned out perfect.

On 4-9-09 at 09:25:51, I went to Walmart to purchase some items. As I put my purchases away, I went over my receipt and discovered I had been charged for an item I didn't want nor had the item been put in my grocery bag! I have been outright ripped off. This is the third time this Walmart store has ripped me off. On 2 other occasions, I had purchased sunglasses and a pajama shirt. Those 2 items never made it to my grocery bag. All totaled, Walmart has stolen $21.48 + tax from me.

This store has no manager at the moment, the asst. manager was useless. My husband and I went in to purchase some perfume. No one was available to assist us because the person that assigned to that area was on break! It took 20 minutes to finally get someone from customer service to find the key to the shelf where the perfumes are kept. The clerk was unprofessional, had a big attitude and this store has poor management. It has not been encouraged to be courteous, cheerful and to know the customer are their life's blood. These people act as if they are doing you a great favor just by being there. They are slow and some are down right mean-spirited. They see you waiting to be served and yet they carry on their conversation with each other as if you were not there. This store needs a face lift and new management.

I would like to give feedback on the current hiring process at Walmart. I was called into an interview at the Burbank location, and was offered a part time position as a Cashier that I was very excited to receive. I had stated on my application and verbally that I have a full time position, and that my availability was in the evening, and anytime on the weekends. When I had finished filling out my paperwork and was told I had the job, the hiring manager said that Orientation was everyday from 10-7 for a week or more at times and there was no flexibility during this time. I don't understand how Walmart can require this amount of time from people who apply for part time jobs. Most people applying for these positions are in school, work, another day time job, have personal obligations like family and children, and so forth. I was very disappointed to receive the position that I had hoped for, only to have to give it up due to the strict Orientation time frames.

I walked up to the deli counter, ordered 3 meats. I told the lady that I'll be back in five minutes. When she was giving me the delis, she was rubbing her nose and face a lot. I tried to let it go but driving home, I found myself getting worked up nervously. I am not going to eat these delis. She was an old Italian lady with red lipstick. The store is # 3145 at Jane St. & Highway 7 West, Concord, Ontario. The date was 04/08/09 and time was 15:56:03. Please keep it clean, or else I will spread the word fast.

I was cooking frozen peas for my family tonight from a package I bought at Wal-Mart. It was a produce called Great Value Peas 1 pound, good until 11-08-10 (TW68313 0000085476). I put the peas in a glass bowl, put it in the microwave like I have a hundred times before. When I took the peas out and got ready to serve them to my family, oh my God, there was a one inch black worm! I have the package and the worm right here. What do I do!? I am so upset!

On April 7, 2009, around 6:45PM, I took my boat motor battery back to Walmart and asked the lady who seemed to be the one in charge to check it. She punched around on the testing device for at least 5 minutes and said that it looks like it needs to be charged. I said that I have had it on the charger for several hours. She said, "Well, go ahead and pick out another one and bring it back here." I found another battery and took it back to her, thinking she was simply going to replace the battery. She entered data into the cash register and said to me, "That will be $67.27." I was kind of shocked, but went ahead and wrote a check for the amount. I would have thought she should have at least said something like your battery is out of date or something like that to let me know that I was going to have to buy another one.

When I went to Wal-Mart one day, I went to look by the fish section because the time before it was all empty (which I was grateful for because there was always dead fish in all tanks from before). So when I passed it, I saw they had more fish. Thinking it would look a lot better due to they had none before, I saw yet again in every tank at least 2 dead fish. Then I passed by the bettas and saw a dead one. Its bowl was really brown like it had been there for a while. Obviously, Wal-Mart does not check up on their fish whatsoever. I saw the thermometer on the tanks and they were well over 80 degrees. Now, I am no fish expert but I know that those tanks were way too hot for them. So while I was looking at the dead betta, an employee walked right on by. He saw what I was looking at and yet did nothing.

First of all, I work in one of those one-hour photo centers you are complaining about and I have to agree to some point. But I have a few complaints myself. The big sign above the counter says one hour, not whenever you wish. If you do your photos online to pick up in the stores, then make sure you crop the photos so that the heads aren't cut off. Also make sure to send them to the right store #. Once you hit Enter, they are as good as done. When you take a photo with your camera and you drop it off, believe me, we don't just stand back there cutting heads off. It is run through on auto, so what you took is exactly what you get, and I disagree with the ones that think they shouldn't have to pay for photos they take. Once you look through the view finder, aim and shoot. If you shoot something you didn't want, then you shouldn't have taken the shot.

I bought a new Toshiba laptop in late December at my local Walmart. Things were going fine until just recently, when the volume and internet started acting erratically. I went to Walmart on April 4, 2009 to return it, and after ages of waiting for the the greeter to check the item, we went to return it. The returns lady was quite snotty and acted as if we'd be able to take it back. She didn't even ask if I had a receipt, just took it back to some room - totally giving me false hope. Of course, no receipt and she snottily told us that we could call Toshiba. I had all the contents, but no receipt. It wasn't my fault that it didn't screw up within the first 15 days. They should really fix their return system or hire better employees. About 700 bucks down the drain. I had removed all my files before returning, so I also lost some photos that were stored in my laptop.

I brought my daughter (she is a little mentally challenged) in to get a refund on a $9 watch that she received for her birthday and they wouldn't do it. It's not like it was $50; it was $9! So they just lost a regular customer. They can give refunds on other stuff without a receipt that costs more than $9 but if it comes from jewelry, they refuse. I used to work there so I know how the refund policy works. But it is just stupid to refuse a refund so small.

To wait in line for half an hour or more to pay for items at this Wal-Mart is a common occurrence. In fact, it is more common to see only 1 or 2 cashiers and a line of customers waiting 10 deep. On March 30, 2009, I went to the Wal-Mart's Money Center to cash my tax refund check for $3 as they advertise. After waiting in line for over half an hour, I was told that they were unable to cash it for me. She could not tell me why. Maybe it was too large she said, but it was well under what the sign says in its very small print. She said, “Maybe it’s because you have never cashed here before.” That doesn't make a lot of sense to me. There’s not a whole lot of risk involved with a government refund check. Then I noticed that the gentleman who was behind me in line is getting the exact same answer from the second customer service person. I vent for a second and left.

I would like to address the issue from a Wal-Mart associate's point of view. I know that I cannot speak for every Wal-Mart, but I would like to point out my daily and weekly procedure in the pet department of the Wal-Mart in Madison, Indiana. On a daily basis, I clean the glass of each of the 25 tanks that I take care of. After that, I check for dead fish and try to figure out the reason of death before disposing of them. If the cause is something harmful to the other fish such as ick, I let my department manager know about the problem. I also make sure that all of the temperatures are in the correct area to maintain healthy conditions. Every Saturday, I clean each tank thoroughly with a sponge, suck out the necessary amount of water with a tank vac, and refill them immediately.

I entered the Wal-Mart photo center at 7pm on Tuesday (31Mar 2009) to pick up the photos that I had previously ordered from the photo kiosk in the photo center area. The ticket I received from the kiosk indicated that I could pick up my prints at the 1-hour photo lab at the indicated time on the claim ticket, March 31 2009. First, there was no technician present in the photo lab. I went in search of someone to assist me, and upon notifying someone in the electronics department, they called for a photo lab associate 4 separate times before the technician arrived 15 minutes after the first associate call. When the technician did arrive, she looked over the entire photo lab numerous times in search of the photos, but could not find them. The technician proceeded to give a convoluted explanation as to why she was not responsible for not having my photos in hand.

I took a survey for your store to win $1,000 gift card; only now I'm getting all this junk e-mail I don't want or need. So can you please take my e-mail address off your list? It is worth $1,000. The survey had nothing to do with anything about how I found my trip to Wal-Mart; instead, it was about other company. I will tell anyone who asks about the survey not to take it unless they want all that junk mail. Thank you.

I did go to Walmart to get my pictures copied from camera to a CD. Pictures came out bad qualities so the person at the department was going to redo them. I needed to wait for one hour, so I did go to the restroom to do my private stuff. When I was coming out of bathroom going out of Walmart, I've got approach from the back by two huge ** gentlemen. They had no type of uniform or any sign, not even a tag that they work at Walmart. One of these gentlemen were trying to grab me by my jacket, and after all wrongly blaming me for breaking stuff in the bathroom and stealing merchandise. When I asked for ID or something to actually prove they work there, they start laughing and telling each other that I need to learn how to speak English.

Friday 27th of Feb. About 5:20 p.m. I'm sitting on the bench next to the bathrooms. This couple came by asked if they can get some boxes for something. This assoc. with shoulder length dark brown hair and she wears glasses. This assoc. with a very bad haughty manner towards this couple that just wanted some boxes. Then this assoc. told me in very bad haughty manner, "You can't sit there. You sit on that bench." I said to her, "I have the right to sit here because I was waiting to for the bathrooms to be cleaned." She also said to me in very surly manner if I don't leave now she would send someone walk me out of the store.

I've been coming to the new Walmart ever since it opened, and find the service not near as good as other local grocery stores. Hard to find an employee in their department. But most objectionable, in several months now, I've rarely been greeted by any of the greeters at the door, who usually are talking among themselves and seem to make it a policy of not greeting **. I know that's politically incorrect, but it's fact, and you might have some observer check it out several times; maybe even the manager. Meanwhile, I've taken my business to Food Lion down the road, where I got an enthusiastic friendly Welcome to Food Lion from the manager this afternoon.

Our CMN Coordinator quit on February 12th due to passing out Veteran flyers at the CMN Meeting on the 11th. His name is Don **. He has been with Walmart for 20 plus years and has done a lot for CMN and the Brewer community. The Market manager, Alan, yelled at him and told him that he was not allowed to do anything involving fund raising without his consent. We have never dealt with this kind of issue in the past. Don is very compassionate about what he does and is very respected among the community and the associates at Brewer Super Walmart. He asked me to get involved in raising money for CMN and getting others to get involved. He is the one that got the store involved.