Wal-Mart Reviews

I had an outstanding experience at the Walmart Vision Center (Store #02322) in Cordova while purchasing my prescription eyeglasses. From the moment I arrived, I was treated with professionalism, courtesy, and genuine care. Princess **, the optician who assisted me, was exceptional. She was knowledgeable, patient, and took the time to explain my options, helping me choose the best frames and lenses to fit my needs. Her friendly attitude and attention to detail made the entire process easy and enjoyable.

I love shopping at Walmart. You get the the good stuff that you need shopping. One-stop shop, everything is reasonable, we can't help because people act crazy in the world from my mind out of 10 Walmart inch. Okay, but customers and the service, it's okay. I don't think Walmarts need to do better with a prices, though, stop trying to overcharge and start looking at the prices before they start doing stuff that they think that we don't pay attention to ball. Oh, Walmart is a good place to shop.

Customer service was outstanding. My checkout line was moving very inefficiently, the management team was on point, and my overall experience was amazing. Thanks a lot, Wal-Mart in Albany Ga.

I had one of the worst customer service experiences I've ever encountered with Walmart. During a same-day delivery, the driver drove onto my lawn while backing out of my driveway, damaging several of my solar lights and leaving broken glass and debris behind without saying a word. One of the fertilizer bags was also torn, causing the contents to spill. What should have been a simple issue to resolve turned into weeks of frustration. A Walmart representative initially promised me a full refund for my purchase, but it was never processed. I was repeatedly transferred between Customer Service, the Payments Department, the local store, Corporate, and the Claims Department. Every department gave me different information, and no one took ownership of resolving the problem.

I had a grocery order that was being delivered BUT I could see it wasn’t mine. Never received & Walmart stole my money for that order. I’ve disputed charges with my bank. Yes I tried 3 times yesterday with Walmart customer service to rectify. Yesterday I created a new grocery order for delivery today. I called customer service this morning for another attempt to get my money returned. The customer service canceled my delivery order for today!!! I created a new order for delivery at noon today!!!

Walmart delivers products but will demand you return unsatisfactory items Walmart in person. I don't drive or own a car. This is unacceptable.

Like others I’ve read, I ordered online and they delivered my package to the wrong address and I called the local Walmart which sent me to the 800 number. They lied and told me they placed a reorder for my order. I never received an email to track the order. I called back and a different representative told me they have to wait 48 hours to refund my money or reorder the item. I waited and called for a refund. Just received an email and read the policy for online refunds. They are getting even richer by ripping US off. Their customer!!! How do you not take responsibility for one of your employees' mistakes!!! I’m out $35 for a delivery driver's mistake!!! How is that good business practice??!!

The Anamosa, IA store hires contract drivers who will leave your order sitting there if there are what they deem 'too many' heavy/large items, or if you can't afford to tip them. Tonight is the third time this has happened with this location. It isn't up to me to pay your drivers, and I am always on hand to help them carry the cases of water or any other heavier items. There is no excuse for my order being late again and again.

If I could give them a lower rating I would. This is a piece of Crap Company. They have messed up every online order I have made and they will send you from an online chat to the store to an 800 number just for you to find out they are all doing the Same thing. You will never get actual customer service, just a bunch of people getting paid to hand out crap $10 coupons without ever solving your problem!!! I spent 24 hours of my life getting the runaround by people that can do ABSOLUTELY NOTHING!!

Well Walmart really did it this time. There are no motorized carts. None plugged in, none in store being used, none in parking lot. Then the store is not set up for handicap people to shop. I mean women's clothes are mixed in with young women clothes. Nothing is priced. Shoe department is men's and kids but women's are on the other side of the bras. And there is a very very slim selection for women. Then the undergarment selection is 3 rows over from where it used to be. When there is a disabled person trying to walk to get their shopping done, the last thing we need is to hunt for what we are looking for. Get with it!!!! You need to be ADA compatible.

I was attempting to do an online order with Walmart that included a prescription. I have had this same prescription deliver several times before. The error message on the prescription was update your address. The address was right and updated. I called customer service then transferred to pharmacy online then transferred back to customer service and transferred to pharmacy online then back to customer service then to online pickup in store then to Manager of store then to Pharmacist of store then to online customer service and still didn’t get fixed. They put in an escalation.

I was very disappointed with my experience at the Walmart in Hodgkins, Illinois. The day before, I purchased one of these items for $9. Because I liked it, I returned to buy three more. Before driving to the store, I even called Customer Service to confirm I was looking at the correct item. The day before, I also spent approximately $350 on groceries, so I am a regular Walmart customer. When I arrived, Coach Jose and Team Lead Nancy told me the price was $29.97. I understand that pricing mistakes can happen, but what I cannot accept is how I was treated. Instead of listening to my explanation or trying to help, they were dismissive and made me feel as though I was not being believed. I left feeling embarrassed and disrespected. Customers deserve to be treated with courtesy, professionalism, and respect. I hope Walmart reviews this incident and provides additional customer service training.

I placed 3 orders of 10 bags of mulch each, and paid $9.99 shipping each. This is because of 10 bags limit per order. On delivery each order ran out of stock about half the order so I only received half the bags. So Walmart actually has the stock. Walmart page for the mulch stated 100+ orders since yesterday. So if I were to place 4th order, I would have received half again, which means Walmart has the stock of 20 bags and could have delivered in two orders and I paid two shipping fees instead of four shipping fees. But I was told by 800-966-6546 (Walmart order service) agent that I will receive refund for the bags I did not receive but I still have to pay full three shipping fees. To me this seems a deliberate dishonesty to claim run out of stock to collect more shipping fees, I would not have placed the order knowing $9.99 shipping fee is only for 5 bags worth $18, i.e. shipping fee is more than half the price of the order.

Walmart Complaint: Walmart address: 27931 Kelly Johnson Parkway, Valencia, CA. 91355. Called store and spoke to management June 17th 2026. Went to store at opening June 18th 2026. Manager ** lied to me yesterday, June 17th 2026. I reported how a gang of 10-15 scalpers have taken control of the Pokemon drops on Thursday mornings by saying they were camped out in the parking lot at 10pm the night before. They do not let anyone get in front of them at opening as they move to the electronics section. They even blocked a senior female shopper today as she walked in at opening and made her way back to the Pokemon section. Look at your camera footage.

I am sharing my recent experience with Walmart because I believe other customers should be aware of what happened and take extra care when receiving their orders. Within a very short period of time, I experienced multiple order issues involving both delivery and warehouse fulfillment. While Walmart ultimately provided refunds in some cases, my primary concern is not the refund itself but the apparent lack of investigation into the root causes of these problems.