Wal-Mart Reviews

Awful customer service. Never received my order. I’ve called seven times now about this order and was told that they would issue me a refund. Never received a refund. Never received a confirmation email about a refund and anytime you call and try to talk to somebody about it they just give you the same runaround, horrible horrible customer service.

I placed a grocery order this afternoon for an express delivery. My bank account was charged. The groceries were NOT delivered. It wasn't just that items were missing - nothing was delivered. Online I can request a credit to my account. I chatted, because I also wanted the tip and the express charge refunded, since the driver didn't do the job they were tipped for and the delivery wasn't made in the specified time. The only option I was given from the chat rep was for it to be refunded to my card-in 10 days. Online, it can be added to my account. I don't understand why a care agent can't do the same thing and I really don't understand why I have to wait 10 days for a refund on a product I never received. I would have been happy to have had the order replaced, but that's not an option I had either. Take a look at the photo my shopper uploaded to show my groceries were delivered - straight from my Wal-Mart account.

Ordered from Walmart.com and the driver left $800 and 600lbs of gym weights thrown across my walkway in the rain and busted the containers open in the process. To get a refund or news weights shipped out, I have to purchase a roll of bubble wrap for $25, rewrap them, carry the 600lbs of weights back outside, wait for them to pick up and process the return, wait… then place another order and do it all over again. I’m just keeping the damaged weights and writing bad reviews on every website I can find because this is nonsense.

Since Walmart cowered to Trump and canceled its DEI program we have canceled Walmart. We well boycott all Walmart services into the foreseeable future. Cancellation of DEI is in line with racist Republican policies.

Took my vehicle to Wal-Mart TLE for oil change... They overfilled my engine oil capacity nearly DOUBLE, which has caused severe damage to the engine. All Wal-Mart has done is avoid taking any responsibility whatsoever for what their incompetent employees have done to my vehicle!

I ordered 3 items, 2 were in stock, 1 wasn't. All 3 shipped separately. Lucky we found the socks before animals tore it to shreds, my package of underwear of course was destroyed and found all over the yard. I ordered replacement, emphasized PLEASE LEAVE THE PACKAGE IN THE VAN PARKED AT END OF DRIVEWAY. Received email and pic at 2pm package was delivered and left on the ground not on or in the van, by the time I got home the package wasn't there, and no sign of it. Even with pictures that prove it was delivered but missing by the time customer got home, they refuse to expedite refund!! How does see please leave in van and ignore it!!!

Bad place. Food bad quality. Put out all other stores. Under sell, put out competition then raise prices. Forces all manufacturers to move manufacturer to China low quality and the company in the USA go bankruptcy and lose 100 of thousands of jobs. Wish the USA would ban all imports for life. If the Waltons like China so much they need to move there. They all killing the USA quality of life.

I have shopped at Walmart online for yrs. Recently I signed up for the Walmart membership and ever since everything I try to buy gets immediately canceled.. The only thing that went through is the charge for the membership and everything else was canceled for suspicious activities... Why would you accept the payment for the membership but refused everything else I wanted to order. Customer service did absolutely nothing to help so I definitely canceled my membership and will warn people of the unprofessional service they provided... Definitely is unacceptable and will never shop there again. Bad company who now has a reputation of treating customers horrible without reasons. Of course they truly don't care for the customers just as long as their pockets are lined with cash.

I used the website to order tires for my Toyota Camry. I put in the year, make and model and chose the tires the site said fit my car. (I stupidly didn't look at my car to see the actual tire size. So that is my fault.) I made the appointment to have them put on at the Walmart on Cortez. I paid in full with my Walmart credit card. When I arrived for my appointment everything went great. Then shortly after I left the auto department they were calling to tell me they were not the right tires for my car. I had to go back and because I placed the order with Walmart.com I had to set up a return and order 4 new tires with another $400 charge to my credit card. I was told I would have the refund in 7 to 10 days.

Phone support was better than chat support. I will not deal with website ordering from them for a long time.