Wal-Mart Reviews

**Update: I got my refund 8 days and 2 escalations later. I feel like if I hadn't bugged and bugged, emailed corporate it wouldn't have got done for a long time. I will change my rating when and if I receive my phone, I'm still skeptical after this whole experience.**

If I could write down -1000000 best believe I would and looking at these comments everybody is experiencing similar problems. Customer service is a joke. They place me on hold and just kept me there. They've owed me almost $400 for the past week. It's all games when you call, just the run around. They don't give any proper information out. They don't tell you if you use a walmart gift card on the walmart website, to use at least 1 cent of another payment method or it will cancel.

I order a phone and the next day I wake up to a refund in the form of another gift card, no explanation. I reorder the phone with the gift card they sent me back because I wasn't trying to miss the sale. This one just gets cancelled. Nothing about a refund. I call and they say they are giving me my refund. They don't send anything about the gift card yet. They actually send me an email telling me to use the same payment method and everything which would of screwed me over again if they had actually refunded me. They don't say anything about the gift card until the third time I call, then they tell me that I can't use just a gift card online. They say that's the reason why I can't get my refund right away because of their error, with their gift card, on their website.

There's a second sale on and the phone I should already have is $40 more. The way things are going now they are just going to hold it off until the sale is done and I'll be stuck with a useless gift card to a useless company. I really regret not getting a cheaper phone from Amazon or even paying 100 more for the same phone. At least I would have it and customer service gets stuff done if need be which I've never really needed. Walmart is supposed to be a reputable company but they are jokes. I ask for corp's number and they give me the wrong one. AMAZON IS THE WAY TO GO!!!!

I would have to wait 10 days for the refund, they try to expedite, but again no guarantees on when I will receive my refunds. I have 4 children, live paycheck to paycheck and have just dropped $1000 on food. I had received NO FOOD and have no more money. I pleaded for 6 hours while my phone call kept rolling over every 45 minutes to a new person (as if it is on a timer and automatically rolls over.) I basically have no options other than to starve my family until I get a refund. This is not OK in any way shape or form.

I did what I was supposed and what Walmart directed me to do to rectify it. Yet I had to nickel and dime my friends and family to afford food for my table, I am out now $1500 and am unable to pick up my groceries until after their bedtimes tonight. This is the worst service I have ever heard of. I should receive free groceries and express delivery for all this. Absolutely ridiculous you care this little about your customers and their families that you would let them starve rather than find an appropriate resolution.

I already file a complaint with the federal government concerning this. I will never see that money ever again. But at least they have my complaint filed with them if this ever happens to another poor soul. To those who work in Walmart. I apologize to you. But as far as I'm concerned your company is crooked. And I heard that it might be facing bankruptcy soon. Sorry but it deserves it. Again I apologize for this complaint. I just wanted to get it off my chest. But for now on any online shopping I do I will probably do it on Amazon and eBay. Which are pretty much helpful to its customers. Walmart sucks. Btw feel free to share it if you like.

When I called in at approximately 4pm I was told my order time had been changed due to the large number of orders received. You mean you are delivering the high-dollar ones before me, don't you? They stated I would receive my order by 8pm, but it has never come. It is 9:06pm now. I called back into the live customer service number and was told my driver was on the floor now and would be delivering my order soon. I was given a number of the driver that was supposed to be his direct number, but it was an Uber outgoing message number that stated my call could not be forwarded because I do not have an account.

Meanwhile, I am medically unable to drive and am older and I and my dog are without food and water since last night. We are in a precarious and dangerous situation and rely on this service weekly. I spend an enormous amount of money at Walmart, but the company is choosing to ignore me, and if me others, too, in the delivery of my order. If they haven't been sued yet they will be sooner or later. My situation is dire. I need a dependable service year round, not when the company just wants to provide service, when the lavish holiday spenders are overshadowing the companies bread and butter/mainstay customer-base and are giving preference to them. This matter should be brought to every t.v. station in the US and customers like me should consider forming a class-action lawsuit against Walmart for discrimination because I know if they are doing it to me they are doing it to other customers like me, as well.

I have not shopped at the Walmart online in 4 or 5 months, because I am not sure they are going to do it again, but to listen to what I am saying, and that their sellers and their third party sellers are not doing their job, instead of rushing and packing the product in the package any kind of way and I know they see that oil nasty stuff on these items, instead they are rushing and putting them in the package any kind of way and some other people I have talk to and have said, the same thing, that they are getting the same thing.

If you ignore this, sooner or later you will regret it, because all this phony fraud of advertising something new when it is not and trying to charge someone to pay for a new item for a higher price, before it is delivered, then cheat them into something old, is not right, that is fraud. If it is new, sell it new, if is old sell it old for the lower price it is suppose to be, but not to lie and try to pretend something is new, when it is not. Because if it keeps going on Walmart online is going down.

Some of these drivers didn't want to do their jobs and I just couldn't make Walmart understand I can't control your employees, you hired these people and did a background check and made decision that they were a good fit for the company. I'm 62 years old. I have no control over these people in this community. I was punished for someone else's actions and Walmart would not make these drivers take accountability but they wanted me to take accountability for what someone else actions. This was the ultimate betrayal with Walmart