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Wal-Mart
Wal-Mart
Overall Satisfaction Rating
1.96/5
  • 5 stars
    63
  • 4 stars
    89
  • 3 stars
    91
  • 2 stars
    47
  • 1 stars
    423
Based on 713 ratings submitted in the last year
SHOW RATING DISTRIBUTION

Wal-Mart

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Wal-Mart
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6361 Wal-Mart Consumer Reviews and Complaints

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Page 1 Reviews 1 - 10
Rated with 1 star
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Verified Reviewer
Original review: Feb. 20, 2019

I have been shopping at the Walmart on Sardis Church Rd now for a little over a year. It's a 24 hour WM, so I shop there religiously after my late shift. I was absolutely appalled by what is happening at this store. I engaged one of the minority employees and asked, "Why are all the late night employees ** and the day shift **?" And the employee mentioned that because there is a racist culture in this store. She also told me that nearly ALL the management at the store is ** and that all the employees advancing career wise are also **. How can this be allowed to happen at Walmart? And it is blatant and in your face. There needs to be a petition on this and I will take this further to their corporate office. THIS IS WRONG!!!!

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Rated with 1 star
Verified Reviewer
Original review: Feb. 19, 2019

I am disabled & have problems walking! I asked a cluster of talking employees talking in electronics a question & was referred to an employee, a long distance away, who had the same type of pricing equipment, to answer my questions! The crowd of employees laughed at me & my fiancé & myself were extremely upset.

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Rated with 3 stars
Verified Reviewer
Original review: Feb. 19, 2019

The customer service is terrible at WalMart! There are a few exceptions, but for the most part, the employees are there just to draw a paycheck. They do not care how they look, how they act and have no respect for the customer; who the last time I checked... pay their salary. It is a shame that corporate America is putting the Mom and Pop stores out of business.

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Rated with 5 stars
Verified Reviewer
Original review: Feb. 19, 2019

Since I am handicapped I appreciate the fact that I can order merchandise online and receive the product in three days. The price of the item was reasonable in relation to other website prices.

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Rated with 1 star
Verified Reviewer
Original review: Feb. 19, 2019

EVERY time I go to Walmart when I go to check out there is only 1 or 2 registers open no matter how long the lines are. During the Christmas season I've seen lines with 20 to 25 people waiting in it while managers and other employees stand around talking. Last time I needed assistance in the sporting goods area I waited 20 minutes while continually asking employees to get someone to wait on me. In short what good is it to have low prices if your customer service is so bad that people would rather spend more at another store just to get good service?

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Rated with 3 stars
Verified Reviewer
Original review: Feb. 19, 2019

Sometimes there's not enough cashier or they're too old or fragile to pick up some of the items. And you have to watch the expiration day because they have old stock. Also I noticed sometimes they'll have a item on sale and they'll have another product in that place that's not on sale and you find out when you get to the cashier. Then they tell it's not what's on sale. Also I've found a lot of the shelves empty in the food section. Clothing on sale will be XXL or even XXXL.

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Rated with 1 star
Verified Reviewer
Original review: Feb. 18, 2019

This turns out to be more egregious than most Medicare cons for the elderly. It was an option that presented getting hardware to make bathrooms safer and OTC items we use at a lower cost. The hardware is rickety on its way to useless and OTCs available are to Walmart's benefit, not ours. Want breathing assist without internal Rx; Breathrite - not on list. Treat pain without internal Rx; ** patches - again, thoughtlessly not on list. Remember, you are not giving it away. We are paying for it. Shameless corporate.

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Rated with 4 stars
Verified Reviewer
Original review: Feb. 18, 2019

I love Walmart’s prices... period. Tried going elsewhere but always higher. Not always the best shopping experience but cheap. My kids refuse to shop there and tell me to go to Target but too high. Especially for toiletries super cheap.

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Rated with 3 stars
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Verified Reviewer
Original review: Feb. 18, 2019

Hire some people to run the checkouts. The hell with self checkout. If you want me to do that, give me % off. One thing I hate is doing my own checkout. Just plain crazy to me that all the checkouts are empty.

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Rated with 3 stars
Verified Reviewer
Original review: Feb. 18, 2019

I'm giving several of my newer purchases to charity because they were not satisfactory. The prices and selection of items in my size in the men's department is very limited and inventory on the shelves is very haphazard.

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Wal-Mart Company Information

Company Name:
Walmart
Website:
www.walmart.com
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