Wal-Mart Reviews

I love shopping at Walmart. You get the the good stuff that you need shopping. One-stop shop, everything is reasonable, we can't help because people act crazy in the world from my mind out of 10 Walmart inch. Okay, but customers and the service, it's okay. I don't think Walmarts need to do better with a prices, though, stop trying to overcharge and start looking at the prices before they start doing stuff that they think that we don't pay attention to ball. Oh, Walmart is a good place to shop.

Customer service was outstanding. My checkout line was moving very inefficiently, the management team was on point, and my overall experience was amazing. Thanks a lot, Wal-Mart in Albany Ga.

I love Wal-Mart because it is usually one stop shopping. I also signed up for Wal-Mart plus and when I don't feel well enough to go to the store (which has been a lot lately) I just get everything delivered right to my garage door.

I have had a Walmart+ account for a little over 2 years. Walmart has never been that good. But they were, until recently, passable. About a week ago, I placed a delivery order for groceries. The order was delivered to an unknown address. Walmart eventually gave a full refund but refused to redeliver to the correct address. I had to go elsewhere to get my groceries. As of today (05/22/26) Walmart refuses to deliver to me at all. It would seem they have chosen to blame me for their employee's inability to read an address. I have canceled my Walmart+ membership and will have to get my groceries elsewhere from now on.

Walmart app for shopping and pick up is not safe to use. I have had my personal card compromised from this app with purchases from other Walmarts. It was clearly done by someone who had access to the app. Also Walmart has been taking 100 out of my account for the last 4 years without my permission as a membership fee. I did not agree to these charges and did not know about it, never used membership benefits because I was completely unaware. They refuse to refund. Do not enter card information into their app, and make sure you monitor charges closely. This app is not safe.

Very disappointed with Walmart.com customer service and account support. For weeks, every online order I place has been automatically canceled due to a “verification process,” even though my payment methods, billing information, and account details are all valid and correct. I have called customer service multiple times, been told the issue was escalated, and even received emails from Walmart stating that their Fraud team made “adjustments” to my account and that I should be “all set for new orders.” Unfortunately, the orders continued to cancel anyway. I was later told they would escalate the issue again to Fraud leadership, but the problem still has not been fixed.

I wouldn't have wrote this review had Walmart had an online address that I could have sent my concern with pictures. They ask for a UPC code from the Walmart receipt from the purchase. Who saves receipts from groceries a month or more after the purchase? This is probably tailor-made to keep people from posting those exact experiences. Without that UPC code, I cannot send the email. Luckily, this site accepts pics, and I can let those know what prizes are in the boxes of Great Value Oatmeal. Ate most of the two packets I made and found a Tick near the bottom of the bowl. I thought Cracker Jack was the only item that had a surprise in the box. Wrong. This would be easier to address if Walmart allowed feedback or addressing an issue without needing that BS UPC number.

We have found that the product choices have gone down considerably. We used to have a choice of dairy-free products. Now they have gone to what I can only assume is their own brand. However, for cheese, they use cashews, not taking into consideration people who can't eat that. No dairy-free sour cream options were available. What we used to like about them was the fact that they actually had options, which is something we didn't find often in OK stores. And now losing the ability to order from Kroger has made it even more critical to be able to find products that used to be carried by Walmart. We are very disappointed.

My experience with Walmart.com has been beyond disappointing and frustrating regarding an order that arrived with a missing part and a defective hood. As a long-time customer who has spent a significant amount of money with Walmart over the years, I expected better customer service and accountability in resolving this issue. After discovering the problems with my order, I contacted Walmart customer service multiple times seeking assistance. During one of the calls, a representative informed me that my issue would be escalated and that a request for a $200 refund would be submitted because the manufacturer advised that it would cost approximately $200 to correct Walmart’s error by purchasing the necessary replacement parts directly from them.

The product shipped was in a box that had been opened and taped back shut. I opened the box and the product had been used. It took forever to get someone on the phone to try to address the issue. And to my shock they did nothing.