Wal-Mart Reviews
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About Wal-Mart
Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.
Visit www.walmart.com- Affordable prices on many products
- Wide variety of items available
- Frequent promotions and discounts
- Inconsistent customer service quality
- Long wait times at checkout
- Frequent stock availability issues
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Reviewed Nov. 16, 2008
I went into Walmart around 11:30am on 11/16/08 to shop. I was in a hurry when I left the house so I just put on anything (old sweat pant & husband's too big sweat jacket, a head scarf and a knit hat on my head). With me being a ** female, I supposed I looked like a "lesser" individual to some people. Anyway, I took a cart and entered the dairy area of the store to purchase some Yoplait yogurt. As I approached the dairy case, a man who appeared to be a store manager, dressed in a pair of dress slacks, shirt possibly a tie, was stocking the refrigerated case with more yogurt. He had the glass door to the case open wide which left very little room for other to get by.
With him to my immediate right, I moved my cart as far left as I could in aisle, so others could get by. This only left about 12-18 inches of space for the other customers, but JOE had that door open in such a way that no one could pass him. I waited about 10-12 minutes, quietly & patiently, for the guy stocking to finish. He NEVER once turned to see if he was blocking others; he ignored the "grunts" and "hisses" of customers as they had to twist and turn to get past him; and the customers were starting to "glare" at me, as to why I would be waiting and not moving my cart.
At this point, another Walmart employee came over to talk to "JOE" and it was she who called his name and they began to talk. He still had the freezer open, he made eye contact w/ me and she saw me waiting there, yet...he turned to back and started to talk to this associate all while he had the freezer door still open. I walked towards him and said, "Excuse me, I need to get some of that yogurt." He then looked at me, visually scanned me from "head to toe" and said, "Yo, you wait a minute!!"
At this point, I said, "What?" and moved past him, got my yogurt, looked him in the eyes and said, "You've got to be kidding me. These people in this store are looking at me like I'm crazy and you are paying games." At this point, I immediately left the aisle, got the other few items I needed and left that store. I was so offended, I left. This "manager" treated me as I was a nothing, based "solely" on his visual inspection, which he did right before he was discourteous to me. I was so very upset. I went home upset and told my husband what happened, and he suggested that I voice what happened to a manager. I did.
I called the store and spoke with "Mike" the manager and told him what happened to me, how I felt, and how I was offended because I know that Walmart is a highly diverse organization and I know that they are quite sensitive to their customers. He apologized to me for what happened and said he would speak with JOE about what happened. I expressed to him how offended I was with what happened to me for it was not only hurtful and angering, but the store and aisle was quite crowded, so this was a PUBLIC action which is even more embarrassing. This MIKE said he would give me a $10 gift certificate for my trouble and that I could in and get that at anytime. I told him, "You've got to be kidding me. I don't need a $10 gift certificate" and how could he even suggest that what happened to me would be made better that way.
I am very, very upset behind not only what happened to me but also by my feelings being minimized to a "$10.00 gift card". My civil rights as a person were violated so casually by this manager with obvious lasting emotional scars on my person. I feel victimized and that this "manager" is allowed to have done that to me in "2008" and that my feelings don't matter. I shop at that store quite often for it is only about a mile from where I live. I don't cause problems there. I shop and go home. I did not got to the store that morning to be hurt and offended...I went there to buy what I needed and go home. Now, I am now not only angry about what happened but I am left to have this negative, unnecessary, ignorant and stereotypically-based treatment of me to leave its horrible mental poison to have me feel harassed & devalued as a person. This should NEVER have happened to me. And it should NEVER happen to anyone else either.
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I was shopping at Calera Walmart and found that I had bought some meat, and they're out of date.
Reviewed Oct. 21, 2008
I was just about to buy a Walmart bike. Thank goodness I read the complaint about the former customer who purchased a bike from you for which you do not stock tires, and then gave him such a hard time. No soup for you.
Reviewed Oct. 21, 2008
I am trying to settle a dispute with your jewelry dept concerning a return of a tennis bracelet. Walmart is giving me NO satisfaction whatsoever. This is a relatively simple matter if only someone would listen and take "customer service" seriously. A reply to this email will convince me I have a interested party. If not WalMart is just another cheap store.
Reviewed Oct. 21, 2008
I have been to this store on so many different occasions and I recently noticed that I was being overcharged by a couple of cents. Then on my second visit, I was overcharged by 33 cents, on my third trip also so I send a complaint to the store and I was told that they were going to address the problem. Well, I went back to the store and their prices on the shelf rarely match the prices that the register rings up... So I looked around and they had rollback price tags that said one thing and a huge sign with another price for the same item.
Reviewed Oct. 21, 2008
I purchased three containers of the Great Value Buttermilk Biscuits from this store. About a week later, I opened them to prepare for dinner. To my shock, there was something rock hard in several of the rolls as I separated them. Upon investigation, it was clear that the hard pieces were chunks of shattered glass! I set the mess aside along with the original wrapper and opened another tube. I found the same with the second and the third tubes! This was especially frightening since I was preparing these to be eaten by four children as well as the adults in our family! The consequences, had I not been paying close attention, could have been grave!
As a result of this matter, I am very leary of any Wal-Mart products and will not be bringing any into my home. Items purchased by others however, also concern me greatly. These products could easily be digested by another child, and how can I be sure what my children are eating away from home, such as, at church gatherings, friends’ homes, and daycare where Wal-Mart products may be purchased and have the same or similar contamination in their products!
Reviewed Oct. 20, 2008
I have been purchasing motor oil for years from Walmart. When the price of crude was 140plus/barrel a 5 quart container of Pennzoil was priced at 997. When the price of crude started to substantially drop a month ago the price was increased to 13.50, then a couple of days ago rolled back 12.00. I don't understand the huge increase, now oil is less than 70/barrel. I can buy the oil cheaper by the quart from a local parts store. Do you expect to reduce the price further?
Reviewed Oct. 19, 2008
I purchased the GE Walmart canister vacuum, model number 169072, 8/6/07. I ordered replacement bags GE Canisters Style CN-1 5/07 as recommended online. They did not fit. The vacuum will not work without the correct bags. I called 877-207-0923 7/2/08 and spoke to Bill in Walmart customer service. He said the bags were renamed Arm and Hammer VC396. Bill said the delivery would take 6 weeks. I ordered them. They didn't come. I called back 8/14/08 and talked to Bill and reordered. I asked if the bags could be sent by faster mail. Bill said, "No, they could only come in 6 weeks."
When they didn't come, I emailed Walmart online customer service and complained. They inquired if the purchase was made online or in the store. I responded and said I purchased it in the store. The customer service did not respond. I sent a follow up email and received no response. On 9/28/08, I sent a letter of complaint to Lee Scott CEO of Walmart reviewing my customer service complaints and requesting a refund on my vacuum or the correct vacuum bags.
Reviewed Oct. 18, 2008
For the past 2 weekends my wife and I have been to the local store here in Circleville. Last weekend the garden center doors was still locked at 12 noon. This weekend we went down to shop and the same thing at 10:30 am. I called and spoke with acting manager Mike who stated there was no reason for them to be locked. I agree, we and a lot of older people like to take the shortest walking distance to the store and enter thru the garden center where we also shop.
I average approx., anywhere from 300 to 500 per week at this store in food and other items. We use to shop at Krogers for our food items and found better deals at your store, but if this keeps up we will cease to buy anything there. My wife has a credit card there under the name of Margette **, same address, but I pay the bills so I will be the one who says where our money goes. If you think I'd like you to check her account plus what all the cash and checks we write there. I have a close friend who works for you by the name of Carol ** who lives across the street from us, so if there is questions as to my complaint, asked her. She will tell you I shoot straight from the hip and pull no punches as to what I have stated.
A week ago I jumped the store manager (woman, no name) and said I was checking out thru that department and leaving thru that door and she checked me out and let me out that door, but turned around and locked the damn door right behind me with other customers trying to get in. Now if this is the way you like to retain customers this is up to you.
Reviewed Oct. 17, 2008
A couple yrs ago Walmart Special Kitty Littler changed to a new bag look. The original was in a bright red bad w/ grey litter, the new was a dull red.... but THIS litter was white dust!!!!! I complained and returned all I'd purchased. I say that to say this: Not long ago Special Kitty changed their Special Kitty brand LIKE PURINA... It came in a blue shiny bag... to a light blue bag... 'a new look'. I have learned these new 'looks' also mean SOMETHING INSIDE HAS CHANGED. One of my cats started getting diarrhea, first runny and almost black w/ blood, then it changed to pancake batter color and consistency. The vet tried everything... After the ENTIRE summer, he said I should try special food, that perhaps he was reacting to the dry cat food... And sure enough, the problem was this NEW 'PURINA LIKE' SPECIAL KITTY DRY FOOD!!!!! I almost lost the boy... So be alert... Any change in the outward, means change on the inside!
Reviewed Oct. 17, 2008
I purchased a 50 in DLP HDTV in Jan. of 2007. About 6 weeks after I purchased the tv, the unit quit working for me. I had to wait 3 or 4 months to get a new tv from the manufacturer. Now, Oct. 2008, my tv isn't working again and although I bought the extended warranty they are trying to tell me the repairs aren't covered because the bulbs are a consumable item. I read the new brochures in the store and it does say this, but I specifically asked the employee inside Wal-Mart before I purchased the tv. He told me everything including the bulbs were covered throughout the extended warranty. I explained this to the manager at the Galesburg store and he said it didn't matter what he said that's not the policy. So it is up to me to pay for the repairs.
Reviewed Oct. 17, 2008
I purchased 6 X Gold Fish and 2 X Alb barbs from walmart Chamblee GA Branch. I add them to my existing tank. Within 2 days time, my entire fish community start to die. I checked water each day from the Petsmart and not any problem found. Ultimately I researched the situation and found Ich symptoms are in all fish. I spent lots of money for Fish Chemistry and Medications.
Reviewed Oct. 17, 2008
I purchase Pepsi Products approx. 10-12 Bottles weekly. On the 14th of Oct. I bought Pepsi at Walmart. After opening to have some with dinner, we realized that it tasted as if there was a chemical added to it. We poured the two glasses out, noticed that it almost exploded in our sink. I took the remainder of the bottle to Walmart where it was purchased to make them aware of it, as I did not want other people to get ill or worse. There is no one else in our household who could have added something as only my husband and I live in our home.
Walmart treated me like a moron, kept asking if I want money back. I replied no, just wanted them to be aware as the same Pepsi lot was still on their floor. The reply from them was, Hhm the Pepsi man just left we will show him this bottle next week. I know that it was thrown in the trash after I left. (That is what I assume). They could not be bothered, as the manager seemed to be in a big hurry to attend to something else. Do these people have conscience at all, or is it really mental impairment and they cannot help themselves. Should Walmart employees not be trained better in how to respond to a potentially serious situation??
Reviewed Oct. 16, 2008
We had shipped the CD player to Venturer Electronics because Walmart would not exchange it after 30 days. They in turn about 2 months later sent us an older CD player that did not work, and was not the same value as the first. I had made several phone calls to the company regarding the problem & left messages with the manager. Half the time the people on the phone would hang up on me & the manager has never once called me back. I told them that this is a fitness gym that needs music to play all day. We have had to borrow one from a member for the time, but they need it back. We paid good money for a CD player in May, & have only had one for a couple of months.
Venturer still refuses to call me back & said that we could be waiting in to next year before we receive a CD player. I find this extremely unacceptable & unprofessional. I have never had such terrible customer service & unsatisfaction with a company in my life. I will never buy a RCA product in my life, & I will never buy a product from Walmart again. I hope that you will be able to help us with this problem. If they will not send us a new CD player I wish that they would send us the money or credit at a store to purchase another one. I need a CD player for my business asap. All of my members know about this situation & have vowed to never buy a RCA product anymore. We had purchased item #RS2653 after 60 days the CD player shorted out.
Reviewed Oct. 16, 2008
I shopped Walmart - Framingham, MA and out of six items I was overcharged on two. Not much, but irritating.
Reviewed Oct. 15, 2008
Early in the morning around 9am I entered the Walmart store in Indiana, PA. I walked back to get some printer ink and as I walked down I heard AC/DC playing real loud in the men's clothing section. Set up was AC/DC stuff all over the place and I could tell was keeping people away from the back of the store. I would like to ask Walmart to please cancel the bad taste t-shirts and way too much Halloween stuff! Believe me I am not the only one who dislikes this overdose of stuff. I am just someone who really cares and took time to email you about this. Please do something fast!
Reviewed Oct. 14, 2008
I doubt very much if this will help but I have to put in my 2 cents! I in the past worked for you and loved it! Now in the past years, way too much has changed and not for the best either! First you did away with Lay-a-way. That helped so many people in our area and remember we are the ones that made Walmart!! Second of all, you have done away with all the music and with Christmas coming, how awful to shop and have no Christmas music to help put us in the mood to spend money. Oh well, it is your loss. That's why we DON'T shop Target because it is too boring! Third, you have done away with all the sewing and yarn and crafts. WHAT ARE YOU THINKING?? And now we hear that Sporting Goods is on the way out! AGAIN, WHAT ARE YOU THINKING?? Fourth, I have heard that you're going to automatic phone system and we will be talking to a computer like at Meyers.
Folks, all I can say is that you are digging your own grave. Soon Walmart will be just a thing of the past and you will have NO ONE to blame but the big shots that are making some of the dumbest decisions I have ever heard. I suggest that you re-think some of these ideas. You truly are going and have already lost many of your customers that have helped build and keep Walmart what it was. And while I am at it, please stop buying so much China-made stuff and start helping the USA! This is a serious matter. Everything I have written has been the talk of our town and I'm telling you if you're as smart as you think you are, you will start giving back to us and stop taking away!! We the people are Walmart but we can just as easily become any other chain store. I hope this is taken as serious as it is written!! Think!!! Before it is too late! I wonder if you don't want to fail????
Reviewed Oct. 14, 2008
I was at Wal-Mart shopping with my children today as I put my infant in the carrier in the seat part of the shopping cart. To my surprise, as I was shopping, my baby flipped back in the car seat and into the buggy. Thank God that she was strapped into her car seat, and thank God that the cart was full of groceries. If it wasn't full, she would have fallen backwards in the carrier into the shopping cart. This is clearly a safety hazard and there needs to be signs posted around the cart storage area to make people aware of this hazard.
I spoke with the manager and expressed my concern and she told me that it may be a defect with my car seat and that I should contact the Graco company. I told her that there should be signs posted by the shopping cart retrieval to be aware of this safety hazard. She said that she would talk to her safety guy about this. Also I was upset when she told me that there are only 3 shopping carts with infant seats that are attached to them out of the whole super center store. I feel that Wal-Mart does not accommodate mothers with infants. If I can't put my baby in the infant carrier in the shopping cart and there are not enough carts with the carriers attached to them, how am I supposed to shop when I have my infant with me? I cannot afford to pay child care every time I need to go grocery shopping! I really don't know where to go from here but it needs to be known that this can happen and is a very, very dangerous safety hazard.
Reviewed Oct. 14, 2008
I went to Walmart tonight to buy some groceries and after getting home and putting them away, I realized that I had not brought home all of my groceries. I left 2 boxes of cereal and a bottle of ketchup. I tried calling the number on my receipt and the phone just rang and rang. I thought maybe I had misdialed and tried it again - same thing. I just happened to have a Campaign phone book and looked up the Walmart in Savoy and tried some of the other numbers and had the same experience - the phone just rang. I live 30 minutes away and with gas prices being up and the late hour (10 PM) I thought a call would be sufficient for now. I am wondering how in the world do you get them to answer the phone?
Reviewed Oct. 13, 2008
Credit denied because of {UNDER LEGAL AGE}. I am 54 years of age. SSN **, DRIVER'S LICENSE **. Please give me instructions as to proceed with credit applications.
Reviewed Oct. 10, 2008
My Dell Laptop had broken and would be more trouble than it was worth to get it repaired. I went to Walmart to purchase a new one on October 7, 2008. Since I trusted Dell, I wanted to stay with that Brand. The sales associate was very helpful. I saw a display one that I really liked. The associate (Andrew) went to the back to get me a new one $898.00. I purchased the 2 service plan. My total was $1,051.76. I was on my lunch so I put the laptop in my trunk and went back to work. About 3 hours later, I was talking about my new purchase and saying that I wish it had Windows XP and not Vista. My IT guy says, "Go get your laptop and I will install it for you." I get it out the trunk, bring it in. We open it and it's a Toshiba laptop in the box. I tried to call the store but got no answer.
I drove up there immediately and went to customer service. The girl at the desk called someone from electronics and the first thing he said was this was a inside job. He asked if I wanted my money back. I said no, I would like the item that I purchased. He told me to give him a second and he would get me a new one. I waited about 20 minutes for him to return when a woman comes up to me and says, "We're not taking that back because we don't sell that model." I said, "Well, this is what you sold me." She says, "Well, there is nothing we can do."
I start to cry and say, "I don't understand. This is what you sold me." I say to them, "I'm going to call the cops and take out a report," so they tell me to wait, they would get another manager. The manager (Vern) comes up and says, "We are not taking this back." I say, "I spent almost $1100.00 and I have to take this used laptop home." He says yes. I leave the store, call the district manager and leave a message. I then called the corporate store and filed a complaint. The next day, I get a call saying they looked at their security cameras and none of their employees touched the box and that maybe it came from Dell like that. I called my credit card company to start a dispute so now I am just waiting. I spent $1100.00 and don't even have a working computer.
Reviewed Oct. 10, 2008
I purchased a Schwinn bicycle on 9/14/08. Third time I ride it, I have a flat tire. No problem, right? Well, turns out Walmart doesn't carry replacement tubes or tires in the 28 inch size on mine. After a lot of aggravation, I find no one does. At first, Walmart told me they do not take back bicycles. They have a return policy posted clearly and yet still argued with me. My blood pressure went sky high. They gave me my money back and never to buy a bike from them that don't intend to keep. What kind of answer is that? Whatever happened to the customer is always right?
Reviewed Oct. 10, 2008
Last night, my husband and I shopped for a few groceries and a case of beer. We unloaded the cart at the checkout counter and I stood back so my husband could show his ID and pay. The cashier took his ID and scanned it, then she looked over at me and asked for MY ID. I told her that I wasn't the one buying the beer so she didn't need mine. She told me that that was their policy. I told her that was too bad. She wasn't getting my ID! After giving me a nasty look, she went ahead and finished the sale, to my surprise. I will never, EVER step foot into any Walmart or Sams again!!! Who the hell do they think they are!!!!!! And, by the way, I'm not a child. I'm 49 and my husband is 46! And I don't drink!!!
Reviewed Oct. 10, 2008
I've had a few bad experiences. Never mind you can't cancel your order once you have completed it, but also you cannot MODIFY the order either. I placed an order today on Walmart.com at 8:56AM. I thought everything was a go until I got my email saying that the order was going to my sister's house, who resides in NJ. I usually get my nephew's gifts from walmart.com so that is the only conceivable way I can fathom why that address was listed as the default and not the BILLING address.
I called customer service at 10:22AM to have Randy tell me once the order has been placed nothing can be done to it unless it's returned. He said that he can do an 'intent to cancel' and those results won't be known until 2 business days. I cannot understand how an address cannot be modified on an order. The shipping label hasn't even been printed yet. Every problem I've always had has always resulted in them pinning their lack of assistance on the 'Fulfillment Department.' Yes, the prices are reasonable but I'm positive I've done regular-priced work just to be unsatisfied. I'm done with them they're unbending well, I just can't afford it.
Reviewed Oct. 10, 2008
Went to Walmart at 6 am and because management is lazy, the cashier could not get help when she needed it. I picked up 5 items (packing tape and 4 bags of red beans and went register and it took until 6:29:40 to get checked out????? At 6 am, there should be no problem getting in and out without waiting 25 min to get checked out... What has happened to Walmart's great service???? Where is the management when needed????? Oh, I'm sorry. Screw the customer. They were on break... So what? There was 8 people in line... I go shopping early to avoid people, not stand in line for 25 min... Walmart needs to get their head out of their ** and hire management that gives a crap about people... not stand around and get paid for it... I have complained before and it never does any good. I don't think Walmart upper management cares either untill it affects their paycheck... When do I get compensated for my time standing in line.... I know - when hell freezes over.
Reviewed Oct. 8, 2008
I am an associate with Walmart. If you see the price listed is different than what it rang up for... you are to get it for the lowest price. If you are an associate --- you also can get it at the discounted price ---- and!!!!!! You can do price overrides for your items.
Reviewed Oct. 7, 2008
I returned 6 Parsons chairs due to the fact that on the box, they were said to be leather. On inspection, I found they were pleather, I. E., Vinyl. I wanted a gift card because I had no receipt or the box they came in. The store manager told me he would not override store policy, and that I should contact the manufacturer. He didn't tell me this in person; he sent the asst. Manager out to tell me. I left all 6 chairs sitting at customer service. I was out over $500. I will never buy furniture at WM again.
Reviewed Oct. 5, 2008
First off, I try to avoid Walmart as much as possible because of the lack of customer service. I can usually navigate and find what I need faster than it takes to track down an employee to help me. So this morning, I was feeling optimistic and I saw a TV stand online that I wanted and decided to go straight to the location and see if they had it. I picked up a few household things and went to look at the TV stands. I found what I needed but it was heavier than I could lift. There were three employees standing talking to one another with no customers around in the film department. They could see me standing there and offered no help. I approached them to ask what procedure was, i.e., did I need to prepay and then come back to have someone load it in my car or did I need to have someone come get it and take it to the front etc.
I was informed that they would have to call someone to come and get it for me. I want to say that not one of them smiled or said, "Hey, how are you, what can I help you with", etc. I was a definite interruption to their conversation. I went back over to the TV stands to wait. After waiting 10 minutes (still in plain sight of the three nonworking employees), I finally went back and told them that I was waiting and no one is coming. So the male employee asks me what I needed and I showed him which TV stand I wanted and he walks over to see how heavy it is. Then says he'll be right back. He comes over with a shopping cart, loads it up and I then have to ask him if I can check out at the register he's at. Yeah. That was pretty much the only thing he said to me the entire transaction. I helped myself out to the car.
It's so sad that we have gotten to the point that we are willing to accept this as customer service and not complain to the people in charge. Today is the day that I quit accepting this as the norm. I'm tired of going into an establishment that I have to engage the customer service people by asking them how they are or smiling at them before they ever acknowledge my presence. After all, don't they want MY money? Why should I be treated like dirt and an interruption by people who are getting paid to help the customer? If you don't like your job... QUIT, find another one.
Walmart and other employers, you need to have higher standards and lift your employees up to that. Examples like this however small are part of the problem with why this country is circling the drain. We'll complain about customer service, our schools, our government, etc to our friends and family but we don't do anything about it which means we are part of the problem. I've decided to let manager and employers know about lousy experience and on the flip side I want to report on my good experiences as well.
Reviewed Oct. 5, 2008
I just wanted you to be aware that Walmart in Saint Paul Minnesota on University Avenue has put your product Elmo live out TO purchase when all the websites say you must pre order it and its not supposed to be on sale yet in stores. I think that is so wrong when people pay good money to pre order it and pay extra for shipping and stuff. I think they are trying to earn an extra BUCK FOR THEIR STORE.
Reviewed Oct. 4, 2008
I would like to bring this to the attention of someone who can help. A lot of people shop at Walmart stores and are oblivious to the truck drivers who bring those goods to that store. While so many drivers on the road need supplies and food to save money, we also require parking on the lot at times. Well while we were in McPherson, Kansas, we parked at the local Walmart to do some shopping. While we sat in their parking lot, two gentlemen approached the driveway carrying shovels and put up a no semi-truck parking allowed - will be towed at owner's expense.
This is not right. RVs can camp out in their lot, yet trucks cannot even park. Aren't truck drivers people too? Don't we deserve to eat too? I just want people to realize this is going on everywhere, and I feel it needs to stop. I think that if the general public started complaining to their local stores about the trucks not being able to park, to buy the things that they deliver in the first place, maybe things would change out here for all the truck drivers in this country. After all, isn't it a free country. Thanks in advance for your support.
Reviewed Oct. 3, 2008
I do not like to complain. But i find this rather disturbing. It seems to me that Wal-Mart always has a clean nice appearance. Now I love the Wal-Mart at the north belt location, the people are always great. This is my issue: I was in your store on 10/02/2008 about 1:30 am when i went to the make up department. Ok, women want to look their best so when you ask the person a question in that department you don’t, as a woman, want to ask a man who looks like he just crawled out from under a car. Who has no idea what kind of make up you’re talking about. This is a department, i am sorry, where a woman needs to be. Women don’t feel comfortable going up and asking a dirty-looking man “What do you think about this product?” I asked a question, he just looked lost. That is a department women should be working in. When I ask about lip plumpers i don’t expect the person to laugh and say “I don’t know what that is.” What kind of person would send someone to a department that’s about beauty and cleanliness who doesn’t know himself? Does not belong there, he was out of place and had no idea about the products that people needed help with. Like i said i love your store. I know you do your best to help the customer. Thank you for listening.
Reviewed Oct. 3, 2008
I recently took a sales ad to the Greenwood Walmart from Aldi’s that stated US #1 Russet Potatoes 10# Bag For $1.99. I assumed that since Every Walmart in America has a Policy Statement hanging up when you walk through the door, that we will match ANY Competitors sales Price as long as it is the same product in question. The US #1 Russet 10# Bag of spuds had no difference in wording or brand whatsoever. Needless to say, I was told that they would not match the price because they couldn't take that kind of a hit on cost. To me they need to change their wording on their price matching policy or be sued for false advertisement. This seems to happen more and more as our economy struggles. I'm just an average Middle Classed Joe that wants to take advantage of a cost savings when it is available.
Reviewed Oct. 3, 2008
I had a film that I wanted to have developed at the 1 Hour Photo STORE that Walmart has always had in their stores. The woman behind the counter very rudely stated that they only had "2 day service now, and I could come back then!" I am handicapped and cannot get out every day to come and go with any ease like the non-handicapped people can. Why is this service being taken away from Walmart's customers? While the film is being developed, we are shopping, and thusly spending money at that Walmart store!! THIS WOULD SEEM TO ME TO BE A "WIN-WIN SITUATION!"
If I need to go to Target or Kmart to find a 1 Hour Photo shop, then I will be spending my money at their stores, NOT Walmart!! This is too bad as I love the Walmart stores and would really hate to have to go elsewhere. Like I stated above, I am handicapped, and need to accomplish all of my business when I am able to get out and about. I cannot get in and out of a car with any ease, so running all over town, looking for a 1 HOUR PHOTO STORE is a great inconvenience!!! If this decision is to be nationwide, please change your policy! This is a bad decision!! If you start taking services away from your customers, they will take their business away from you!!!
Reviewed Oct. 2, 2008
Walmart Freehold store has lower prices on so many items. Every time I go there when I get to the register if you don't watch the price on the shelf is lower than the register price. Today Oct 2, 2008, I bought 2 bottles of octane booster - shelf price 1.98. I used the self-checkout. The price for the octane booster was 4.50. I called the lady over. She said "I will go check out the price." She comes back with the price tag from the shelf which says 1.98. She says "look, this is a different name brand." In tiny writing which I could not read without a magnifier was a different brand. I said I want my money back. In the return department I told the women this is a crime. The price is marked 1.98, there are no other bottles there but this brand. One is 1.98 and a stronger bottle, same brand is 6.95. The brand for the 1.98 bottle, which you cannot read, is not on the shelf. I have had so many problems with the Freehold store. I told them I would never shop there again, and I would spend a lot of money in this store. I am pissed off at Walmart.
Reviewed Oct. 2, 2008
I went into the store to purchase 45 ct Zyrtec. The price at this store was $26.97. I just priced it a couple days ago at the Walmart on Wilmington Pk, Kettering, OH and it was $24.97. This is a much higher scale neighborhood than Xenia. It is hard to understand why the price is higher in Xenia, OH when this area is medium to low class. When I asked the clerk why the difference, she said the price was based on neighboring businesses.
Reviewed Oct. 1, 2008
I purchased several bags of potting soil in the garden center only to find out that they were out. I was sent to the service desk for a refund where I had to stand in line behind 3 other customers. There was one cashier working the service desk. Her name was Avis. The entire time I was there, she was gossiping on the company phone. She never stopped talking the whole time I was in line or getting my refund. She was discussing a car her friend just bought and several other personal things. She did not greet me or any of the other customers ahead of me. When it was my turn, and I put my receipt down on the counter she said the only words she said during the whole transaction, "What you putting that there fa?" (Not misspelled, that's how she pronounced it.)
Wal-Mart Company Information
- Company Name:
- Walmart Vision Center
- Website:
- www.walmart.com