Wal-Mart Reviews

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Updated Oct. 08, 2026

About Wal-Mart

Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.

Visit www.walmart.com

Pros

Affordable prices on many products
Wide variety of items available
Frequent promotions and discounts

Cons

Inconsistent customer service quality
Long wait times at checkout
Frequent stock availability issues

Wal-Mart Reviews

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Page 52 Reviews 7425 - 7575

BethHartville, OH

Reviewed Dec. 23, 2008

We were going to buy our daughter a ring for christmas. So we went up to the jewelry counter and we were looking at the rings. We found the one we wanted so my husband asked one of the three girls there for help. She said hold on one minute. So we waited and other people started coming up to the counter and they completly ignored us and went to help them. We waited there with this happening over and over again for about 30 minutes. We kept asking for help and they'd say hold on. We were there long before anyone else they were helping and they knew it. Then when we were getting ready to walk away another lady who worked there came up and said do you guys need some help? We said yes and she said okay I'll be right with you as she walked around the counter. Then she went straight to someone else!!! Then we walked away! Needless to say our daughter did not get her ring!

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BethHartville, OH

Reviewed Dec. 23, 2008

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AngelDingmans, PA

Reviewed Dec. 22, 2008

i worked at walmart for almost 3 years 2003 to 2005 i was suppose to get a bonus check and they never gave it to me i call them everyday about this and know one will help me

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KikiThomaston, GA

Reviewed Dec. 22, 2008

I went to take some games back, that I got for my kids for christmas. There was a big line and I saw people with electronics and other stuff, with no receipt and the customer services dept gave them a card to spend in the store. when I get up there they told me they COULD NOT take my things back without a receipt. I told them all I want to do is get some other game and they still told me NO. I confronted them about letting other customers take back things without a receipt, then they told me it couldn't be over $25. and I told the customer service lady that the lady that was ahead of me her stuff was $106 and I saw them give them a card and she told me a bold face lie and said it wasn't true. My sister was right there and saw everything. The people that work there do what every they want and the 100% SATISFACTION is a JOKE. I pointed that out to her and sit right there and watched 2 people behind me take things back without a receipt and I think WAL-MART SUX. I will Never got to WAL-MART for anything and when I am done, I will have my WHOLE family and their friends shopping else where. Wal-Mart- you can think the people you hired for losing all of the business from me and my family. And the rude ladies that work for wal-mart needs to be working picking up trash, cause that's how her mouth was dealing with me-TRASHY.....

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ShannonGunter, TX

Reviewed Dec. 21, 2008

My husband purchased a ring for me last November. Wal-Mart has a year warranty on their jewelry. One of the diamonds fell out of the ring after I had it about 7 months. They would not replace the ring but would fix it. I had the ring fixed and now that it has been out of warranty for a little over a month, and two more diamonds have fallen out, they refuse to fix it or replace it. I still have the receipt for this ring and I feel that since the problem occured before that they should at least fix the ring.

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WilsonWorcester, MA

Reviewed Dec. 21, 2008

I was hired to worked at the Toy Department and on a Monday at 5:50pm, another employee that I don't even know, came over my department and told You are going to pushed carts until midnight she didn't even call me by my name, was very rude by not introducing herself and I was not trained to use the electric push card to make the job easier and she didn't care that I had to push carts myself without the training with the low pay that employees received. I punched out and I left and they never pay me a week for work,probably for punishment for leaving. The Walmart Store at Leicester is one of the most racist and prejudice place I have ever been, employees there look at hispanics and blacks like we are weird creatures. the minority is very minimum. Many people in Worcester does not like to go to the Walmart Supercenter in Leicester because they notice the environment full of racism in the air. Someone has to do something.

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JohnFlat Rock, MI

Reviewed Dec. 21, 2008

We bought an item for our daughter at the Wal-Mart store as a gift and we were given a gift reciept. The item was taken back to the store with the gift reciept to be returned. The gift reciept was scanned and told the value of the return. My wife was there and said thats not the amount she paid for the item. The service person said thats the lowest price the item sells for at the store. My wife said but thats not the same price we paid for the item. She said if you had the original reciept then you would get that price but since it was a gift reciept that it was going to be the lower price the item sells for. Now I thought a gift reciept, since it is computer bar coded, would show the actual price paid buy the consumer. Now if I understand this correctly if thousands of people buy items at one price and then take them back with the gift reciept the stores are giving the lower or sale prices only and keeping the difference ? that would amount to millions of dollars a year that stores keep for items returned with gift reciepts. whats the point of a gift reciept if the price paid for the item is not recorded ? it only verifies the item was bought there and nothing else ? stores are making a lot of money on people returning items with gift reciepts rather than original reciepts but they don't make that know to the people when they offer the gift reciepts. maybe thats why they push every item to ask do you want a gift reciept for that ? the stores are stealing money from consumers.

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MargaretMobile, AL

Reviewed Dec. 21, 2008

I went to the Walmart Neighborhood Grocery Store on Zeigler Blvd to purchase a few items. I went to the self-checkout as I have done for quite some time now. I prefer to check my groceries myself because I have been dis-respected in that store by one of their cashiers in the past. It was then that I decided to go to the self-checkout every time. For over a year I have been using the self-checkout at the Walmart Neighborhood Store. It was about 9:00 P.M. when I arrived there. I went over to a self-checkout. It had a "this register is closed" sign on it. I was about to go to another self-checkout in the store when a Black female worker came up to me and said, "This register is closed baby."

I became very angry and told her that I am not a baby. I am fully grown. She then said, "I'm sorry." I went to another self-checkout register and checked my items. I left the store but decided not to get the items because of the confrontation in the store with the female worker. I went to the Customer Service Desk and asked to speak to the manager. The manager came over to me and I told him I wanted to register a complaint against the Black female worker who had disrespected me by calling me "baby." He asked which one it was and I pointed her out to him. He called her over to him and asked her if she said, "This register is closed baby" to me. She admitted that she did. I told him that I am fully grown and that was dis-respectful to me. I also told him that if I come in that store again and I am dis-respected that I am going to contact the Better Business Association. He said it wouldn't happen again but I have complained before to a store manager there because of dis-respect from a female worker in there. Another incident happened when I had gone there and again I was at the Self-checkout. A female worker came over to the register and started punching in one of my items. I looked at her and told her that I can check my groceries myself. I also told her that that is why I go to the Self-Checkout. I reported her to the Store manager and he said it would not happen again.

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LokeNorth Las Vegas, NV

Reviewed Dec. 20, 2008

I just returned from Walmart and i'm very frustratted about the service of one of your managers(Amanda)and a register employee (Barbie)We purchased a few food items and 1 bottle of wine. I was there with my 2 sisters and she asks to see my I.D. then she asked my sisters for there I.D. one of my sisters didn't have it but I was the one purchasing the wine.There was many many many times i came to walmart and purchased alcohol with my sisters and they never ever asked them for I.D.s from all of us. All of a sudden they want to card all of us for 1 bottle of wine that I wanted to buy.Barbie gave attitude about the situation and called the manager and the manager came with a bad attitude saying What's the problem?I told her that I was purchasing the Bottle of wine and I don't understand why they trying to card my 2 sisters. Amanda the manager said read the sign it says it right there and the sign said nothing about carding the whole party purchasing alcohol.It was only me paying the bill and Amanda refuse to sell us the bottle of wine for $1.97 Ive purchased cases of beer with my sisters before and they never carded the whole party before. If that is the rules they should be consistant about carding the whole party all the time that way we can all be prepared to have I.D. Both workers were very rude and snobby as if they were better than us. I felt very angry especially at the way they were talking to us and rolling there eyes. I am a loyal customer to walmart & I never felt so hurt about the way we were treated. Please help???

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AlisonSparta, IL

Reviewed Dec. 19, 2008

I am sick to death of going to Wal-Mart - which I absolutely HATE doing - and having to spend at least twice as much time shopping because everything has been moved!!!!!!!!!!!!!!!!!! This pisses me off!!!!!!!!!!!!! I am also pissed off about everything Wal-Mart is discontinuing, which happens to be things that me and my family LOVE. For instance, the only hamburger helper that was ANY good was SALISBURY - now our stupid W-mart doesn't even carry it anymore. I use a lot of Campbell's Beefy Mushroom - can't find it anymore - but you can get all the nasty GOLDEN mushroom you want - as if! I had a friend today just tell me she went to Walgreens to get lightbulbs because she wouldn't find it in Wal-Mart!!!

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SBaton Rouge, LA

Reviewed Dec. 19, 2008

I purchased a pay as you go card at the front of the store was told the system was down in the electronics dept. I tried activating the card and the system told me the card was inactive. I spoke with several people at customer service and was not able to give me a refund because they stated I had scratched the card in which i had to to activate the card the manager refused to give me m y money back even though the guy named Tim the It guy at Walmart said it was not my fault and to give me a refund the it guy even tried calling at& t to let them know that the sytem was down and to put the amount on the card and they refused. I told wal-mart i had no money to go and purchase another card from another store so that i culd have minutes on my card and the manager still refused . i was also told by the servie desk personnel that the register should not have charged my i f the systedm was down but it did and i still don't know if i am able to get the card to activate once the system is up it has been several hours trying to activate the card that wal-mart took my money and i am still not in use of the minutes that i purchased because their system is down and i am without the money that purchased the card that is inactive. 12/19/08.

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KennaMalone, NY

Reviewed Dec. 19, 2008

My daughter had bought a winnie the pooh bumper pad Dec 07 as her baby wasnt born at this time.. well Now hes 5months old and i DO NOT FIND this bumper pad to be SAFE what so ever reason is there is only ties on top to only hold but nothing for the bottom to also keep this down there has been many times we go in to get my Grandson and hes under the bumper pad and he cant get out I feel this should be a RECALL alot of bumper pads are being made like this for some reason.. My daughter spent alot of money on this set and i think she should be able to get her money back or be able to exchange it for another one as i had went up to check them out and i Olny found one that made them with top and bottom ties. I feel all parents should be warn about this ASAP..

RN# 102074 Style # 5835094 UPC# 0-852-14-05320-4 Made by Crown Crafts infant proudects inc I truly hope i hear from you cause i dont find My Grandson safe what so ever thanks for your time

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JuneCalgary, AB

Reviewed Dec. 19, 2008

I'm 53 years of age, been shopping at Wal-Mart all my life. Today I went Christmas shopping at the convenient 24 hour Wal-Mart Store. Purchase several items in the Electronics Dept., then proceeded to the front cashier, after my total was rung up I tried paying with my husband's credit card as I have done for the 10 years I have lived HERE when all of a sudden they refused my husband's card because it had his name and not mine. The cashier called the MOD Rabea S., who inturn denied my purchase also, stating that Wal-Mart doesn't take cards unless it is the person who's name is on the card. Many husbands give their cards to their wife to do the shopping. I don't know about you but every man I have ever met doesn't like shopping. NEEDLESS TO SAY I will never shop at Wal-Mart ever again. To treat a loyal customer that way after all these years. I guess Wal-Mart has more money than they need. I have purchased at least $500.00 mthly on pets products alone...NEVER AGAIN!

I had the cash but it's the principle of the matter. What ever happened to the quote that The Customer is always right? Totally Upset With Wal-Mart and humilated...

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JapinderCalgary, AB

Reviewed Dec. 19, 2008

I have only used my iPod headphones for about 1 month and one of them has stopped working and i have not blasted them at all.

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RichardHilton Head Island, SC

Reviewed Dec. 19, 2008

Wal-Mart sold a 32 RCA TV model 32v434t which is apparently a model unique to Wal-Mart (mfg by TTE Technology, 101 W 103rd St, Indianapolis, IN 46290) - ours quit after about 28 months. I got on Google to find who might be an authorized repair center for this product, and ran in to thousands of complaints from folks who had bad experiences with this particular model, some as early as 7 months after purchase. I called a local TV service shop, and they refused to work on this particular model as it was not worth anybody's time or money to repair since it was a terribly troubled product.

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JerryLa Grange, MO

Reviewed Dec. 18, 2008

I made a $40 purchase at Wal-Mart. I used my Paypal debit card. The clerk said the card wasn't any good. I knew it was but, there were a lot of people in line so I used another bank card and the transaction completed.

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NicoleNewyork City, NY

Reviewed Dec. 18, 2008

I purchased a dresser a few weeks before Thanksgiving when my current one just fell apart,I had nowhere to keep my clothes and big mess.When I recieved the dresser I ordered from Walmart I had to put it together,It was half put together when we noticed it was damaged and had to be sent back,we sent back the damaged part.The replacement they sent was sent missing the pieces needed to put the thing together.I contacted them( spending alot of time on the phone)and was told that they would send the pieces.It is now a week before Christmas and I am stuck with a bunch of useless drawers.I ordered the thing before Thanksgiving and a month and a half later I have no dresser.Now I am responsible for buying boxes and packing it up.They said UPS Would call,as of yet they have not.I contacted My local UPS and arranged at my expense to have them pick it up.And now will have to make sure they refund the merchandise as well as the cost of shipping.All and all this has been the worst experience I have ever had as a consumer.I had to deal with a big mess in my home during the holidays when I most wanted to have a neat home.I also wasted alot of time on the phone.They screwed up over and over again(forgot to mention that the instructions for putting it together were quite complicated.

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RandyWatertown, SD

Reviewed Dec. 18, 2008

My wife recently bought a siamese fighting fish (Betta) from Wal-Mart, and though I suspected that this was probably not wise, she pointed out that the only other store in town that sold fish and other pets had recently gone out of business, so Wal-Mart was the only option for buying a first pet for our 2 year old daughter.

All my fears were confirmed when she brought home the fish, she told me about the appalling conditions of the tanks at Wal-Mart...dead fish floating all over in the tank. She said she had picked out the most active fish in the tank. We researched how to properly care for the fish, and did everything right, but the fish died of some disease within a week and a half. Wal-Mart should be forced by regulators to shut down its live animal sales, as they cannot properly care for them prior to customer purchase. I don't understand why with all the complaints about this nothing has been done yet....This seems like a pretty easy cruelty case, not to mention gross negligence, and at the very least a consumer rip-off.

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GailWest Grove, PA

Reviewed Dec. 18, 2008

I went to Walmart in Kennett Square and asked about a Norelco Artitek #1050. Due to a doctor appointment I said I would return for this item a little later (1-2 hours). When I returned the item had been promised to another customer. Manager called Parkesburg store and was told the item was available and would be in customer service under Kennett Square store name. My complaint is that the same item was $12.00 more which was not agreed to in the phone call. I was given a $25.00 gift card for the inconvenience of driving 20+ miles to this other location. But I still think it is wrong to charge $12 more for same item in two stores so close. I gotupset and refused it so was then given the same price $152+ and did buy the item. It was embarassing to have to do that for me.

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RebeccaMcclure, IL

Reviewed Dec. 18, 2008

I ordered one ring online and am being charged three times by debit card. It is next to impossible getting a hold of someone by phone and they will not return your emails.

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TessaFairfax, VA

Reviewed Dec. 18, 2008

I went to walmart looking for this cd, I go to the electronics and I found the title of my cd but I couldn't find any of the cd since everything was out of order. So I go to ask this guy who worked there, he was just standing around flirting with the other person who worked there. I go up and ask him if he can help me find this band and his relpy was I don't know all of the bands that are here and I pointed the sign out to him and he just looked at it and said oh I guess were all out he didn't even try to help me look for it and I have to say the treatment I got was very poor.

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KarenLindale, GA

Reviewed Dec. 17, 2008

I purchased three Visa cards from Wal-Mart for Christmas presents for my grandchildren. When my daughter called to activate the cards, she was told that she could only activate two of them - which she did. Then she was informed that could could NOT activate the third card but money would be refunded via check in 7 days. Now this caused great conflict between the three grandchildren. I also had to pay $8.49(?) to the total of the amount of money that I was having put on the three cards. This is ridiculous and should not be allowed. I will NEVER puchase another one of these cards again. My grandchildren wanted to shop with the cards the very day they got them and one of them had to be given the money in order to be fair. This needs to be investigated and the charge should be stopped. I should have been told that I couldn't purchase the third card.

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LynetteCutler Bay, FL

Reviewed Dec. 16, 2008

I have spoken to several individuals at the store attempting to return the bassinet. I am being told something different each time. I have informed them that I do not have the receipt, now I am being told that I must bring in documentation to support that the item has been recalled.

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LanieOceanside, CA

Reviewed Dec. 16, 2008

I purchased Christmas Cards on 12/9/08 for $7.00 dept 18. I'm guessing the number is 81002628-825 which is found on the back of the card. And the barcode is 73168 28791. Anyways, there are 24 holiday cards but only 18 envelopes.

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WandaChampaign, IL

Reviewed Dec. 15, 2008

We go to walmart constantly sometimes 3 or 4 times a week but, every time we go there and are getting our fish food for our goldfish we look over at all the real fish they sell for to expensive of prices, and there will be many many dead fish floating or at the bottom of the tanks, and it's such ashame and disgrace for children to have to see such a thing everytime they go there and their have been a few times we purchased fish from the same walmart supercenter and finally we gave up on buying them their to save their little lives because not even after having them for 3 hours at the most they would die and I know it's from the poor living conditions they were encountering there at that store. the betas are also just left there dieing and no one trying to clean it out or help reduce the risks for the rest of the fishes from dieing also.someone needs to do something it's not right and very nasty for children to have to see at such a young age. Also, there respect and manners for their customers is terrible they have none, very snotty and just trying to rush customers through the store or gives a run around of who can help you with assistance you need or want, the door alarms going off all the time for no reasons and people with receipts, older and full baskets being stopped and searched while young empty handed kids and teens walking pass as their searching laughing and not being stopped while the alarm goes off on them because their busy harrassing innocent people, they always have not enough registers open having 26 registers, 8 self check outs, only opening 3 or 4 registers at a time and shutting self check registers down at 7pm and your left standing in a mile long line with children sometimes just for one item and in line for 1 or 2 hours, it's crazy when they refuse to open more but the employees are just standing around while your in that long line laughing, talking, eating and ignoring customers.

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JenessaKansas City, Ks, KY

Reviewed Dec. 12, 2008

I was shopping w/ my son (Gavin--5 mo.). I was finished with my shopping and went into the bathroom to change my son's diaper. I used to changing table in the front of the restroom. When I was finished I ficked him up and folded the changing table back up. I proceeded to put him in his car seat, as I was bending over the metal changing table came down and hit me really hard on the right side of my head. My son starting crying really hard...I am not sure if it hit him or not. I am pretty sure it did not hit him because I did not notice any marks or bumps on him. I think it just startled him because I yelled. There was a Wal-mart associate in the bathroom that heard me (she did not see to incident happen). She asked me what happened and if I was okay...and informed me that I needed to speak with a manager and submit an incident report.

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DeniseBrowns Mills, NJ

Reviewed Dec. 12, 2008

I purchased a camera on 11/14/08 and had it ship to the store. The amount of 53.33 was taken out of my account on 11/17/08. I was told that it would be in on 12/4/08. I rec'd an email on 12/4 asking me how I liked my camera. I called Walmart to find out if it was in they told me that the order had been cancelled and I need to talk to On-line Services. Then I rec'd in the mail a letter from CITBank C/O Bill Me Later, Inc stating that my request for bill me later had been denied and the letter was dated 11/15/08. I did not ask for this service because I purchased the camera on line and my money had been withdrawn already. On-line Services said that it looks like I am part of a fraud scam. I don't know about this because nothing shows on my account. On-line Services called Walmart in Lumberton and talked to Jessica. She said that the camera was defective and they sent it back, and put in for a refund that should take 72 hours to receive. Today is December 11, that's more than 72 hours. On-Line services said that I need to talk to Customer service in Lumberton about the refund because after they sign for the product, Online services is not responsible anymore. Walmart states that I rec'd my refund. After an hour and half on the phone with On-line services, I go to Walmart. I got there and asked to speek to Jessica. She knows all about what happened and I should be able to clear this up asap. I went with a copy of the Bill Me Later letter and a copy of my bank statement. I waited 15 min. and customer service called her twice. She never came. I called the store manager from my cell, the number was above the customer service sign. Terry was in a meeting so I spoke with Dave the assistant mgr. I told him my story. He left me by the door for over 20 min. Another manager came over Anthony and I had to explain to him all over again how I did not get my camera nor a refund. He went to find Dave. 15min later I'm still in the door and can't find anyone. 10 min later Anthony found Dave and brought him out. Dave was talking to On-line services and they said that I needed to contact them. Anthony ask me what he could do for me????? Was he not listening!!!! I want the camera I ordered!!!!! Fix the problem!!! Now I'm back to square one and I still have nothing to show for my $53.33! I spent over 3 hours for a $53.33 camera (that they have in stock at the store) and got NO where.

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RobertTipton, IN

Reviewed Dec. 11, 2008

In the past 6 months we have had some rotten luck with outdated stock at the superstore in Kokomo. We bought crackers from 2004 and instantpudding from 2003. Last week we started to buy cottage cheese and I looked at the date and the front ones were a week out of date. I finally got some from way in the back and it was ok. but today we purchased 3 5lb bags of flour. They were not outdated but were full of bugs, and we ruined a dozen eggs making noodles. Thak you, but I like chicken with my noodles.

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AnnaSalem, AL

Reviewed Dec. 11, 2008

My 15 year old son and I were waiting and shopping while perscriptions were being filled which took an hour. But during that time my son and I split off and he went to electronics. He then noticed some guys following him, and he said very loudly to quit following him, I have always told him to do that. He then hurried away to hardware where the saws were. The two guys approached him and asked him if he was stealing and he NO. The two guys then asked him if he was nervous and he said wouldn't you be if two strangers were following you around. The guy John pulled out a badge saying he was an uncover cop. He told my son he blew his cover, what cover??? My son hadn't done anything wrong but look around. Guess what you can't shop unless you look. John then told my 15 year old son to go find me and stay with me. I didn't find out about it until on our way home. I then turned around and went back to the store to talk to the manager I believe his name was Micheal. He told me they weren't aloud to do things like that and that my son had to be doing something wrong. Then I asked to speak to John and he refused. I asked to see the video and he refused. So let me get this straight, my 15 year old son who by the way has never been in any trouble or done anything but shop and look around was harassed and stalked. And for what??? I don't get it this is no way to keep customer coming back. I spent 175.00 in the store on 12/08/08 and I'm not sure I will ever be back. I may even go public. And all the manager would say is I will check on it. But what he meant was I'm busy and don't bother me.

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MichaelOklahoma City, OK

Reviewed Dec. 11, 2008

I purchased what I thought to be the DVD version of The Dark Knight, the new Batman release. It wasn't until I got home that I realized that I had incorrectly purchased the Blue-Ray version instead. When I returned the product to customer service at the store I was greeted courteously by the person at the counter who then exchanged the wrong product for the correct product. A refund was given to me for the difference. The whole experience was very pleasant and I appreciate the manner in which it was handled. I felt the need to write and tell of the good experience that I had. Too many bad things are reported without attention being served to the good. My thanks to the store personnel that attended to this with such courtesy and professionalism!

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TraciKissimmee, FL

Reviewed Dec. 10, 2008

I ordered an array of items on Cyber Monday. When I checked on the shipments, I saw they were canceled. I called and was told that Walmart.com tried to verify my purchases, they could not, therefore they canceled them. I never received a call. So, now the one item I wanted is out of stock, and I was told by the supervisor that I may no longer have the prices I paid on Cyber Monday. I refuse to rebuy those items at nearly $100 more (combined total).

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PaulLas Vegas, NV

Reviewed Dec. 10, 2008

After several food requests, the products that I have requested have not been ordered.

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KimLudington, MI

Reviewed Dec. 10, 2008

I purchased 2 bags of Doritos, nacho cheese and cool ranch, that were advertised on the shelf for $1.99, save $1.01. The nacho cheese bag rang up correctly for $1.99 but the cool ranch rang up at the regular price of $3.00. I also purchased 2 bags of Smart Food white cheddar cheese popcorn, normally priced at $2.60 but each bag had an orange sticker for $2.00. They also rang up incorrectly.

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DebraLewisberry, PA

Reviewed Dec. 9, 2008

I ordered and paid for one hour pictures on line. My son was over that way so I asked him when he was done shopping to please drop by wal mart and pick up the pictures, which he did. My son is 17 and they gave him the pictures, he came home late from shopping, got a shower and went to bed. I went to open the pictures and noticed the name was spelled wrong (which happens all the time with our name) so I opened them up and sure enough they were not our pictures.

I noticed on the outside of the envelope it had the ladie's name and number that the pictures belonged to and it said she was to pick them up at 10 am the next day. So I called her and told her that I would not be able to get them there by 10 (so that she didnt waste a trip) but that I would have them there around noon. She thanked me and said good night. When I went to the store to tell them what happened, the clerk said, these pictures were paid for here, I thought you said you paid on line. I said I did pay on line, these were someone else's pictures, apparently last night my son paid for these WRONG pictures. She then got my pictures, told me I needed a copyright paper, and then proceeded to tell me she couldnt give me my son's money back. I asked why, she said she needed a receipt. I told her it said right on the envelope that they were paid for, or else how did he get them? She said we needed a receipt. I told her that a 17 year old boy was doing his mom a favor, he was in school right now and I doubt he saved the receipt. After a heated discussion, I told her fine, I wasnt giving her the pictures till I got the receipt. She told me I could go to customer service and I could get the money. I then asked for the manager (who was there the whole time listening, I didnt know he was the manager). He walked over and said to me I personally assisted your son last night. I asked him if these were the pictures and he said yes. I then explained to him that my son had no idea what pictures they were I just told him to pick up pictures. They could have been of people at work for all he knew. He went, gave my name, said I ordered on line and was given pictures. He said, and I quote Doesnt your son know his last name?. Our name gets so distorted. People call us all kinds of things as they can't spell it. We get Donahue, etc. So Donlevy was not that far off, he had no idea. I was so mad when he made fun of my son. I went to customer service, who were wonderful, got my money and they made me return the pictures to the photo department. Please be aware, at any time I could have walked out with these pictures yet again and no one would have cared or known. Anyway, I went back to photo and waited for the manager, who conveniently disappeared when he saw me coming. After several minutes, he came out with another gentleman, proclaiming HE was the manager. I told him this story, and the pretent photo manager tried to talk over me claiming he never said anything about my son. I then told him he needed to look over their policy on customer service and take a good look at this so called manager who puts down people. When I got home and spoke with my son he told me that all the manager said to him the night before was, what's the name. My son said Donadee my mom just bought them on line. The managed sai Deb?, he said yes, and was given the pictures. He never even mentioned the last name, or looked at the pictures. So.. there you have it for great customer service.

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DonGreentown, IN

Reviewed Dec. 9, 2008

I called to check on the avaialabity of a product and talked to a store manager by the name of Mike and he said to hold on and he would check. So 40 minutes later I called the store and ask for Mike and they told me he had went home. I ask for his last name amd the rep. told me he didn`t know so I ask him why he didn`t at least let me know he planned to go home as I had been waiting 40 minutes for his information. I was so upset at the way I was treared that I told the store rep. that I would just do my shopping at Meijers if that is the way thet treat their customers!!!

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RobbieModesto, CA

Reviewed Dec. 9, 2008

went to wallmart to buy a 47 inch sharp t.v. brought it home and inside the box was a broken insigna and they wouldnt replace it or return my money

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RobertLas Vegas, NV

Reviewed Dec. 8, 2008

i cut the back of my hand reaching for the divider used on the grocery belt on saturday dec.6th it was the 3rd line from the right door..it bled quite profusely the clerk called the manager who came back with a 2x2 piece of gauze. no tape-no antiseptic-no first aid. well i just wanted to get out of there and i left holding the 2x2 piece of gauze and pushing my cart with the other . i got to the car and found out i couldn't drive while holding the gauze and the steering wheel. so i sat there for about 15 minutes waiting for the hand to stop bleeding and then i drove home and treated my hand.. i just feel bad that the manager did not bring a sealed piece of gauze and an antiseptic of some kind.. i do not know where her hands have been..

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TroyBelmont, CA

Reviewed Dec. 8, 2008

Ordered a Desktop computer online from Walmart. from the website there are 2 catagories for Desktop PC. Desktop with Monitor - Desktop without Monitor

I selected 'Desktop with Monitors' selected the PC I was interested in and the discription and online photo states Compaq Presario SR5613WM Desktop PC w/ AMD Athlon X2 4400 Dual-Core Processor w/ USB 2.0 , 1GB, ACER 15.6 Widescreen Monitor, Lexmark Z1300 Printer, & 3 Meter USB 2.0 Cable Bundle From $438.00From $438.00 Availability: Online The total purchase came out to $479.00 I checked my order tracking # i received by email through the WAlmart site and was told that the order was placed and i should receive my PC between Dec 3 - Dec 8, 2008 and it listed the full discription of my order below. Compaq Presario SR5613WM Desktop PC w/ AMD Athlon X2 4400 Dual-Core Processor w/ USB 2.0 , 1GB, ACER 15.6 Widescreen Monitor, Lexmark Z1300 Printer, & 3 Meter USB 2.0 Cable Bundle From $438.00From $438.00 Availability: Online When the Desktop PC arrived no monitor was included in my shipment. I called Walmart online services and was informed that the PC i ordered did not come with a monitor and that if i looked further in the site there was a option that i was suppose to choose a monitor for a additional $130.00 I told them this was not the case and that the Desktop PC i ordered was with a monitor and that the discription stated as such. I was told to fax them a copy of my shipment statement and they would 'review' my order and let me know. I faxed all the information and detailed print out of the order from there website with a letter requesting that resolution within 2 business days. I have yet to receiv any notification concerning this issue and i still have all the order information that i had fax to them.

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BettyClay City, KY

Reviewed Dec. 8, 2008

Took in my mother's ring to be repaired in JULY 08 and the ring was sent out and not sure what happen after that it now DEC 08 and still no ring. this ring was bought by my daughter it is very special to me!!!

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MaryLunenburg, MA

Reviewed Dec. 8, 2008

For the past 2 years I've decided to have photo cards printed at the local Walmart stores. I've uploaded my photo online and created a card, then ordered through the one-hour processing. On both occasions (2 different stores), I've arrived well after an hour and found that they didn't find my order, and couldn't remember processing it. Both times I had to wait to have them print my cards, and I never received any sort of apology. Never again!!

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BarbaraWorton, MD

Reviewed Dec. 7, 2008

I called to report that I had brought a corner tv stand,the parts did not match the directions.I had to pay some one to put it together for me,all i wanted to know if they had another one in the store,& if some one would put it together for me,since i could not keep paying some one to do it.I called on Fri.I was told they would call me right back.they never did.I called again arround 7 or so.they didn't know what to do.told me to call back Sat.AM.I did;she said would find out something later.I never heard any thing else.I ask if they could aleast give me part of my money back.i did not want to ride to Del.for nothing. I gave them the no.of the stand & the price.they never did let me know if they had another in stock or not.Why should I ride to Del. from Md.to take back the stand when they did not tell me if they had another one or not.

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RaymondColumbus, OH

Reviewed Dec. 7, 2008

I ordered over 100 pictures through the 1 hour automated Fuji photo machine, After about 40 minutes, I came back and asked if my pictures were ready. The attendent told me to come back in about 10 minutes, which I did. I waited at the counter waiting to check my pictures out but nobody talked to me. There were 2 attendents in the photo shop. I asked the same attendent about my pictures, but she said that the machine was broken, that it would take a while. I said how long, she said she does not know. I suggested that she calls someone but she said no, she was the only one. Still they kept checking out pictures for other clients saying that those pictures were larger formats. I asked her if she could cancel my order but she did not answer. Eventually, 15 minutes later, she comes around the counter, and using a code, reorders the pictures through the machine I used to place my order. I asked how long this time, and says I don't know, an hour maybe?. I told her, you win, and I left. Realizing that I did not want to stay in line with some items that I bought, I decided to go back and attempt to have the photo counter scan my items. When I got back there, I was surprise to see that the lady who was waiting along with me was being given her pictures. In a matter of 2 minutes after I left and came back, she got her pictures. I expressed my concerns but the cashier told me the pictures were larger prints.

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MichelleMedina, OH

Reviewed Dec. 7, 2008

I purchased an Apple Ipod on Black Friday and found it cheaper at Target. I attempted to return the Ipod today with the receipt. The receipt had the correct UPC number but the serial number on the box did not come up in their system so they would not return it.

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CrystalComins, MI

Reviewed Dec. 6, 2008

I was VERY SPECIFIC about how I wanted my hair done. I said I want BIG waves put in my hair- nothing LITTLE, can you do that? The hair stylist said yes. Well, after the final step of rinsing my hair after the perm, the stylist blotted my hair dry for like 30 seconds and then walked over to the register to have me pay. I said aren't you going to dry my hair or comb it or anything? (My hair was dripping wet and got my shirt soaked and I had to ask her for another towel) and she said oh, no you don't want to do that because your perm will fall out. and I said well, I'm getting my family portraits taken. and she said well then getting a perm was a bad idea. So I had to walk around wal mart to stall time to give my hair time to dry, and then get my pictures taken w/ uncombed hair. Not only that but my hair had very little waves- the total opposite of what I wanted. So after I got my pictures done I went back to the hair stylist and had to ask her how long before I can wash my hair after getting a perm, because she didn't tell me how to maintain a perm. I had perms in the past but I couldn't remember if it was 24 or 48 hours before I could wash my hair, and in the past salons have even styled my hair. The reason I didnt complain then is because I'm a very quiet and shy person. The reason I am complaining now is because 2 days after I got my perm it had already lost half its wave. nobody even knows that I got a perm, everyone that had seen me thinks I crimped my hair or put braids in it over night. I dont think she knew she was rude because she didnt have a mean tone or sarcasm to her voice, she just acted like everything was no big deal, but my self esteem was kinda low by the time I left there.

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JoRockton, IL

Reviewed Dec. 5, 2008

WAL-MART HAS A BIG AD ON TV TELLING HOW THEY ARE OPENING UP MORE CHECK OUT LINES TO SPEED & HELP THE CONSUMER! WRONG!!!! JUST CAME FROM THE BELOIT STORE & THERE WERE ONLY A FEW CHECK-OUTS OPEN & LONG LINES AT ALL OF THEM. I WAS REAL TEMPTED TO US THE 20 ITEMS OR LESS, EVEN THOU I HAD A WEEKS SUPPLY OF GROC. THIS IS NOT UNCOMMON AT ALL THE WAL-MART STORES. WHEN EVER I HAVE ASKED MANAGERS THEY HAVE THE EXCUSE THAT THEY CAN'T GET HELP OR THAT THEY HAD SEVERAL CALL IN SICK.!!! THIS IS RIDICULOUS. MY FEELING IS THEY ARE JUST TOO CHEAP TO HIRE ENOUGH PEOPLE. THEY WANT THEIR STORE TO LOOK GOOD ON THE COST SHEET. ALSO YOU REALLY HAVE TO KEEP AN EYE ON THE REGISTER CAUSE IF SOMETHING IS ON SALE SO OFTEN IT WILL NOT COME THRU WITH THE SALE PRICE. TODAY I BOUGHT A HEAD OF CABBAGE I CHECKED THE PRICE TICKET ON THE SHELF TO SEE IF THE COST WAS PER HEAD OR PER LB NO WHERE DID IT SAY. I ASSUMED IT WAS PER HEAD---BIG MISTAKE ON MY PART.

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AnnMartin, SD

Reviewed Dec. 5, 2008

bought pecan divinity. found ceramic chips in a piece of divinity.

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EarlJemison, AL

Reviewed Dec. 5, 2008

On Nov. Black Friday my wife purchased a 42 inch RCA T.V. that you had on sale. She had to wait in line to get the T.V. and it was to be my Christmas present, but she decided to give it to me early as I am not in the best of health. The t.v. when plugged up came on and the cut itself off not allowing us to turn it back on. Wal-mart electronics was notified, and they advised that they did not have anymore t.v.'s , but would get some more in about two weeks. I called all Wal-mart stores in the area, and was told the same thing we are out. I called back yesterday, and was advised by both Clanton and Calera stores that they would not be getting anymore. I was advised by Calera that they would give me my money back. I advised them this was not fair I wanted the T.V., and had wasted my time standing in line to get it. Calera advised that I could call RCA and see what they said . I was told by RCA that their nearest service center is 50 miles from me. I have contacted the T.V. news in Birmingham and am awaiting to hear from them to tell the people in this area how I was treated, and don't expect Wal-mart to replace t.v.'s that they have on sale on black Friday's.

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RayleneKnightdale, NC

Reviewed Dec. 4, 2008

On black Friday me and my family went shopping not quite as early as everyone else maybe around 6:30am. As we were leaving the store we were harassed by the greeters. Now i am not ignorant i know people steal all the time but not everyone. She (Gloria) began to ask for receipts and as my one sister showed her receipt i began to walk toward the exit. Well all of a sudden security was called and maybe 3 more people came with a basket. I asked why are we being treated like criminals we payed for all of our merchandise. The one associate/manager told me once they checked the receipt they would give us everything in the basket that we payed for and the other things she would take. So i immediately became offesive my one sister couldn't find her receipt and i remebered that the cashier forgot to give her her receipt. When i asked him for mine he gave me hers and mine.I told them so you mean to tell me that even though your cashier didn't give us the recipt you would still take our merchandise and it was his fault she couldn't find her receipt. Do you know that while they had us cornered like thieves someone could have actually been in another area stealing. This was a very very embarrising situation everyone was looking at us because of the amount of commotion it caused. Walmart must make sure that the cashiers are giving there receipts because if people are going to be harrassed for the merchandise that is not in the bags. Or make bags big enough to fit bigger items so we the paying consumers don't continue to be harrassed. This same Walmart store had a spill that morning and I don't know if they didn't have enough employees but we had to direct traffic so that no one would slip and sue the company. We couldn't find any associates the associates in the bakery and deli couldn't speak English or maybe didn't wanna move from there spot. So my sister walked around trying to get help while we made sure the spill was under control. Finally a employee came but he didn't even have a name tag and when i asked his name he hesitated. Why i don't know after I assured him I was going to complain and let walmart know that he helped me he said his name was Norman.Do I believe this store and employees are perfect No, however, this company makes way to much money to have these issues go unresolved. I am and have always been a walmart shopper however this experience has sort of changed the way i feel. I spend most of my hard earned dollars at Walmart and would just like to see this situation changed.

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MichaelLittleton, CO

Reviewed Dec. 4, 2008

First E-machine would not turn on. I traded it in for another E-machine. Having many problems and error messages. U-tube starts ok then stops for several minutes before starting again. Cd applications are difficult to get running and have to be shut down because problems encountered. E-mail attachments saved can not be pulled up to read. This is my third computer and I feel it is the computer poor quality not my in ability.

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AndreaMcalpin, FL

Reviewed Dec. 3, 2008

i ordered two things a dino something & a video game online both toguether cost 200. dollars bad experience 1st they held my money twice so i have 70 dollars from overdraft fees then they send me the wrong order someone elses toy i picked my toy to be rapped & it wasnt it was for a completely different child not to mention i have yet to recieve the video game i ordered which is still processing this was the 1st time i ordered something online store & will be the last im severly disapointed

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ErolCambria Heights, NY

Reviewed Dec. 2, 2008

I purchased RCA Home Theater System

on 12/01/2008, follwed the instructions manual. After plugging System in there is no power,I decided to return same. On reaching the store with the item, after checking in I was directed to Customer Service desk, the personnel I went to at this was very rude he had no name badge on, he took my reciept put the item aside, told I had to wait on someone from Electronics. Also he kept on repeating himself as if he was seeking a confrontation,while I was trying to ignore him Ikept my cool. I waited about fifteen minuites before someone else came to see the item. After acknowledging was no good, I was I must sign to get my money back without recieving it, Iresponded by saying I paied cash and didn't see the need for signing to back what I spend. I was told by his Supervisor who had her badge turned backwards, there is no way I am getting my money back if I did not sign. The Assistant Manager was called and he substantiated this I called the Store Manager (Prakash- Steve Sookna) I called him twice at he said He was sorry and I should get my money back the on the seond call however he told me that whatever (Roydell) the Assistant Manager says that is it. I called the cops who came about forty five minuites later and threaten to arrest me if I did not leave the Store, all because I refuse to sign for my own money which I have not recieved. And ordered me to take the item which have no use to me.I did not Have a pen to write their numbers, do not remember clearly what their numbers are.Tey came about (8:55 pm) 12/01/2008

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SharlaHot Springs National Park, AR

Reviewed Dec. 2, 2008

First thing is that I called the walmart store to find out what time the bill center closed to pay my utilities at, and the phone rang exactly 100 times, for the fact that I counted the rings. Someonce finally answered but could not answer my question and was put on hold. When my questioned was answered, I drive 15 miles to town to Wal-Mart to pay the bills. I arrived at the bill center where there was a sign that said to go to the service center. Went there and there was 4 people standing in a line and only one employee behind the counter. I walked up and asked the csm that was on duty and leaving the service desk area if this was the line to pay utility bills. She said yes. It was 7:45 at that time. By the time I got to the counter it was 8:20 and I was the only one wanting to pay a bill. She started the process, but couldn't figure it out, so she called Mesha to the counter again. Mesha got her started and walked away. Then after she got it processed it would not take a check, which it did not state anywhere that it had to big cash or debit and that there was a charge to process this. Nor did the employee or CSM say anything until they figured out why it would not go through.On the wall behind the counter it says The #1 priority of Wal-Mart is the cutomers Satisfaction, This was the farthest from that this evening. If you want to take over a service and provide it, then you should have the proper training for employees.Be able to provide the service in a timely manner and efficiency.

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KristyLebanon, PA

Reviewed Dec. 2, 2008

I shop at walmart all the time i went to walmart to get me some holiday decorations and a outdoor timer for the lights well the out door timer caught my decorations on fire and caused a fire in my front yard when i purchased the timer from walmart i threw the package away but had the recent and the ladies in customer service was rude and so was the manager telling me that the timer i purchased was not a walmart merchandise and that i was not able to get money back and i was lieing and that i stole the item then they told me that the cashier rung the item up and removed it and stuck it in the bag and they acted like i caused the fire of my own .

i did not want my money back i wanted a new item or a reason why this happen or i wanted my money back if i could or a new item i am out of a decoration and a bush in the front yard because of the outdoor timer that caught and shortened the decorations and caused a fire. i was ticked off made a scene and they wanted to call the cops on me i purchased other things like a spiral tree that was broken and they resold it they stock broken things and then restock them when people bring them back it is a resell thing it could be the most dangerous thing and they re sell it like it is ok . They treat people like morons like we are the ones that know things catch on fire or break . some people are dishonest and the ones that are honest they want to treat them like morons i think it is not right i think that walmart needs to sell better things not broken crap if i wanted broken crap i would go to a outlet store or something to buy it other wise what is the time or the patience to get broken things it is a waste and i have no time or the patience to shop if walmart is going to restock the shelves with broken crap.

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MeganBrandon, WI

Reviewed Dec. 2, 2008

i am appalled to hear about the man who died in long island, ny. it is ridiculous to think that a time meant for fun and Christmas spirit has turned into fights, yelling, and even death! i believe that next year should be different. there should be a sale but maybe not as much so there could be more items (example: 20 tvs for $50 should be more like 45 tvs for $75.) they still make money, we still save, and people aren't as horrible. my family, friends, and i will no longer attend black friday sales until things change.

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AngieWashington, IL

Reviewed Dec. 1, 2008

I purchaes two boxes of Great Value turkey stuffing mix for Thanksgiving dinner. When we sat down to eat it, the stuffing tasted exactly like cardboard. It was awful and no one could eat it. I know it is inexpensive but it was so horrible !!!

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HeatherBellefontaine, OH

Reviewed Dec. 1, 2008

We arrived at 4am to Walmart for the sales. I needed a Leapster for one child and a Vtech Handheld for the other one. The pallets were to be side by side in front of infant clothing. Once we made our way back to the isle we were unable to locate the pallet of Vtech handheld games. Since we were early I managed to locate an associate in the near vicinity. She stated that they did not get any Vtech Handhelds in for the sale and there would be none offered. She suggested going to Customer Service and getting a raincheck. I grabbed my leapster and checked at the CSR desk. The assistant manager clarified that the associate had told me bad information and they would not give rainchecks for the sale. I was very dissapointed, but now they are hard to find in stock anywhere. I am concerned now that I may not even find one. I told the store manager how dissapointed I was with the store and that next year when the sale comes around I would travel to another Walmart in another town rather than take a chance with them again. They really dropped the ball.

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SusanAthens, GA

Reviewed Dec. 1, 2008

My boyfriend is an aspiring actor and he had an audition today. He didn't have time to get new professional headshots taken, so his Mom (who has a really nice Nikon D70 camera and is a real shutterbug) took some pictures for him near their home. He uploaded them to Wal-Mart's online photo ordering thing last night so he could have prints to take with him to his audition today.

Cut to today, when he goes to pick up his prints. THEY WON'T GIVE THEM TO HIM! They said that he didn't have permission from the photo studio to print them there. He points out that his Mom took the photos with her personal camera and he checked the box on the order form affirming that he had the rights to the pictures. They talk about how the photos must be professional due to the background and lighting. He points out that the background is a brick wall outside and the professional lighting is THE SUN. They still won't give him his photos. They even asked him if he had negatives (for his digital picture files)!!! He told the photo person that he really needed these photos today or he might not get to go in for his audition (it's a big no-no to not have a headshot in hand). She was not sympathetic at all and insisted she was just following the rules, but she is the one that makes the decision whether to give him the prints or not just by looking at them. You can bet that if he was picking up prints of us on the couch with our dog or something, there would be no questions asked at all, but just because of the way he posed and the fact that his Mom happens to have a nice camera, she decided NOT TO LET HIM PURCHASE!

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TraceyBuffalo, NY

Reviewed Dec. 1, 2008

Why oh why would you stop selling Prima Della brown sugar ham. It's bad enough the closest Super Walmart is almost a half an hour away. And when I get there you are out of a lot of things, but now I can't even get my brown sugar ham? And no, the other brand you sell is not as good! I've put up with a lot of crap from Walmart but I'm thinking that this is the last straw. I once was a very loyal shopper but I don't feel like you are being loyal to me. Walmart has gone down over the years.

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LynneKnoxville, TN

Reviewed Dec. 1, 2008

The Walmart at Walbrook Drive in Knoxville, TN did not have the a number of the products they advertised for Black Friday. They advertised XBox 360 Head Coach 09 for $10 and XBox 360 Madden 09 for $30. We were there before the sale began at 5am, and store employees said they did not receive these games at all. They also advertised a number of Wii video games for $16. They only had a total of 12 games, and many of the titles advertised were not available. The manager said that was all they had received and that it was a Corporate Office issue - that they only get what Corporate Office sends them. I heard several other people say that there were other advertised items not available at the store.

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JoeKincardine, ON

Reviewed Dec. 1, 2008

Store # 3129, Hanover, Ontario.

Terminal ID: WALCAAAKGSA, AUTH # 135303 On November 16/08 (13:51:03) we purchased a few items, totaling $98.53. A few days later I looked at the receipt and discovered that we had been charged twice for one gift item, in the amount of $11.93. We are sure this was done in error but would like reimbursement for this. Is it necessary for us to go to the original store, or could we take the receipt to a more convenient location? Thank you for your time. Sincerely, Joe and Linda Murphy

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JoeKincardine, ON

Reviewed Dec. 1, 2008

Store # 2139, Hanover, Ontario.

On November 16/08 (13:51:03) we purchased a few items, totaling $98.53. A few days later I looked at the receipt and discovered that we had been charged twice for one gift item, in the amount of $11.93. We are sure this was done in error but would like reimbursement for this. Is it necessary for us to go to the original store, or could we take the receipt to a more convenient location? Thank you for your time.

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SylviaMiami, FL

Reviewed Nov. 30, 2008

In an attempt to purchase a Vizio Television, at the Walmart store on Phillips Highway, in Jacksonville, FL. It is obvious that the sales help in the Audio-Visual department do not want to help the customers, unless advised by a co manager. Three workers actually ignored me, even when I requested their attention. The worker told the stores' Co. Manager that their action was no big deal. During hard times in business, a customer spending over $500.00 is a big deal.

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SylviaMiami, FL

Reviewed Nov. 30, 2008

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StephanieSabina, OH

Reviewed Nov. 30, 2008

This evening I went into Wal-Mart with a Target ad. Target had some movies on sale that I wanted to purchase as Christmas presents for my family. I got the movies took them to the checkout with the Target ad. The front end person called the manager to ask if it was alright. She came back with I have good news and bad news. Im allowed to price match for those movies but I'm not allowed to price match the Target ad because it's over 30 miles away. Well the nearest Target is 25.8 miles from our Wal-Mart. Wal-Mart has price matched Target ads before for me. So of course I asked to speak with the manager. At first he said there isn't a Target within 30 miles. Once I had my husband map-quest the nearest Target he then changed the story to we dont and wont price match Target.... then he changed his story again and said well if u want to come back tomorrow and ask the electronics department manager you can. I asked him how is that possible when the Target ad is over today. Not my problem I called the Wal-Mart customer service hotline. They were no help and gave me the district manager's name of Allen Otis with a phone number. I have had nothing but problems at this Wal-Mart. I was assulted by an employee 4 years ago and it took me a long time to go back. Just when I feel more comfortable going back to this store the rudeness still remains. I asked 4 different employee's what the manager's last name was and nobody could tell me. They only knew him as Marvin. Not one person including the manager could tell me the policy either. It has been advertised on television time and time again. This is false advertising. I asked the manager who they do a price match with and he said Kroger and thats our grocery store. This is unreal. I could understand it if the store I wanted them to price match was 50 miles away but it was 25 miles away. Less then a half hour. However you look at this its false advertising.

When a store advertises something they should have to stick to their end of the deal. And its a training issue when not one employee including the manager can tell you what the policy is. And a huge training issue when not one employee knows the manager's first and last name. Thank you,

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PaulaNew Castle, DE

Reviewed Nov. 29, 2008

Walmart has bad online ordering. They discourage people from ordering online unless they come in for store pick up. Well what is that. The shipping charges for something twenty dollars if you wnat to order online and have it shiped are three times more example a $20. order costs $60 in shipping. If they had decent shipping for online orders and did not encourage in store pick up then people being trompled on and killed as on lack friday could be prevented. I am disabled and can't leave my home therefore I never can shop Walmart because of the shipping charges. I order from all over the world and things in the thousands don't cost like their shipping charges.

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McLos Angeles, CA

Reviewed Nov. 29, 2008

I live in an area where Wal-mart doesn't have any close stores - despite some high end housing area's near us, so I have to shop at some distance - about 20 miles away at Wal-Mart so I'd like to think that driving all that way would at least be welcome to Mr. Walton...

I'm a large size Man - they used to carry a good line of clothes (pants and shirts) named George Foreman Comfort Zone, which fit well, held together well (I still have a pair of pants that is 3+ years old), and they were about $25 a pair - about three years ago. In the past year however a very CHEAP KNOCK-OFF VERSION has appeared and they fit poorly, marked sizes are often wrong, the seams split and pockets rip, zippers break after just a couple of uses, etc. It's very obvious to me that they are buying from foreign false copy clothing manufacturers and passing the crap onto it's unknowing consumers as the original brand - although the price has dropped by about a couple of dollars. George Foreman's Corporation should be made aware of these gross imitations. they are ruining his corporate name. I do buy Faded Glory shirts there, and they fit fine, they cost a couple of dollars more, but they are worth it. Sam Walton? Keep the Faded Glory, and bring back the old REAL George Foreman line and you'll be back in business in my book.

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JessicaBluefield, VA

Reviewed Nov. 29, 2008

I got to Wal*Mart at 2:30 am for the 5 am door busters. A little after 5am I went to Electronics and politely asked one of the associates excuse me, I just have a question and before I could get a full sentence out she blurted oh JESUS, WHAT? I asked for the XBOX game I was wanting and she said I DON'T HAVE ANYMORE REALLY hateful! You know, when you take the freaking job it's your job to help the customers not act like they are a nuisance. Then after I got through and was trying to get by I was trying to get around and I accidently bumped into this guy and he said watch where the @#$# your going you white @$#%^. That was just trully uncalled for! I had went into KB toys earlier for their early bird sales and it was so much more organized and they had associates around just about every corner helping people and people were nice and saying excuse me and not the maddness like WAL*MART. They make enough money to have more associates/security for this day. It was a complete mess and definately not worth the fighting again!

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DawnSparrowbush, NY

Reviewed Nov. 28, 2008

My son tripped and fell into one of walmart peg racks and cut his neck open,required to be dermabonded shut at local hospital,filed an accident report through walmart and recieved a letter a few weeks later that they did not feel responsible for the $2200 hospital bill that resulted in this,how are they not responsible if something in their store can do that damage?Mind you my son was 6 years old at the time.People say I should contact a lawyer what should I do?

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MikhailMilford, CT

Reviewed Nov. 28, 2008

For 1 hour and 20 minutes I was trying to find Seagate 500 GB external hard drive.

I asked for a help from Janifer and John (both from the electronic department, assistants manager Bill, manager Eric. Nobody could find it for me.

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JerryCleburne, TX

Reviewed Nov. 26, 2008

I saw it several times on tv that Wal-Mart will match any item from any store on black friday sale item. So i was looking for the best sale item on blu-ray players. The best one i saw was from K-mart. i made a copy of the item and went to the Cleburne Wal-Mart store.Showed the Assistant manger the copy of the Sony blue-ray for 179.00. I told her that i saw on tv where Wal-Mart would match any item from any store on sale black friday. she refused my request.Asked her if she would call the districk manager about it. being smart about it said yes. ask her if she wanted my name she said no. i told her well id try to call walmat she laughed and said go right ahead so i left.I think that if Wal-Mart puts that message on tv they should honor my request thank you.

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AprilAlhambra, CA

Reviewed Nov. 26, 2008

I purchase a Eureka the boss vacuum from Walmart on Nov. 1, 2008. I return the vacuum on Nov. 21, 2008. I return the vacuum because the brushes were not rotating. I wanted my money back because I didn't want to get another one in case the cheap vacuum broke again. I was told by the supervisor by the name of Angie that she could not refund me my money because I didn't have the manuel to the vacuum. The manuel included the directions on how to assembly the vacuum. Unfortunately I didn't keep the directions because I had already assembly the vacuum and didn't need the manuel anymore. The supervisor would only allow me to exchange the vacuum and not give me my money back. When I explained to her that the receipt nor does their policies on returns never mention that you needed the directions to the return an item. I called the district manager and left a message that same day. It is Nov. 26, 2008 and I still haven't received a phone call from them. I am very upset with Walmart. If you don't have these policies listed on the receipt, at the store, nor on your website then how can you enforce something that doesn't exist?

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RiazIrving, TX

Reviewed Nov. 26, 2008

ID SHOWED THAT JAMES WAS MANAGER OF THAT DEPT. ON 11-04-08. I GAVE HIM A DEVELOPED PHOTO TO PAY. HIS ATTITUDE WAS VERY MEAN AND BAD. HE ASKED ME TO SWIP CREDIT CARD RUDLEY AND BECAUSE OF HIS OWN MISTAKE, HE MESS UP THE TRRANSACTION AND ASKED ME GO TO THE OTHER COUNTER TO PAY, WHICH I DID. HE WAS MAD FOR NO APPARENT REASON ACCEPT MY NAME.

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RosemeridaSacramento, CA

Reviewed Nov. 25, 2008

Dear Customer Service Representative,

I am a returning customer to Wal-Mart around the world. I love the products and prices that Wal-Mart offers to us the customers. It does assist me in doing more for others. So thank you for those great prices. I love the idea of your door greeters, and offering a shopping cart (offered at some stores) all greeters have been very courteous and friendly. They make the shopping experience an impressive one. However, there is one problem that occurs about 2 out 3 times and I am not sure exactly what to do about it. When I arrive to my destination whether home, hotel or motor home invariably I am missing products that I have purchased. The baggage carousel is a great concept however, it is more problems than it is great Two months ago I purchased sewing items that I was using to make items for some under privileged friends, I didnâ€™t have the time to sew immediately as I thought I would. Thirty-one (31) days later I was ready to sew and found that many of my sewing items I had purchased were not in the bag that I had put in my sewing room. I went to the Wal-Mart on Watt Ave. in Sacramento, CA where I live and was told that there is a 30 day policy to retrieve the forgotten or not received items, they explained that they only keep their logs for 30 days and since this was the 31st day that I was making my claim I was out of luck. I was out approximately $35. Of course this was very upsetting to me as I mentioned this happens to me 2 out of 3 times. I had to repurchase the needed items, as I did on that day. Other times when I noticed missing items I have gone back to the store soon thereafter, within a week or two, so I was not aware of the 30 day limitation to retrieve missing items. I am not in the position nor do I pass by the Wal-Mart often so I have to make a special trip to take care of any business. What prompts me to write this complaint today, I shopped at your Grove, Oklahoma Wal-Mart earlier today and have just noticed that I was charged for one extra can of fruit then I purchased and found that I am missing a one and only placemat that was on the shelf. This type of incident has occurred once too many times this is truly upsetting and disturbing to me. As I mentioned above I am not sure other then not shopping at Wal-Mart any longer what to do about this disturbing occurrence. Any suggestions from your customer service would be greatly appreciated. My suggestion would be to train employees to place all bags in the customers cart and not depend on the customer to ensure that all bags are in the cart. The customer is busy with either children, paying and getting things together for the departure so it would be very helpful for the cashier to ensure that all bags have been either placed in the customers cart or that all bags have been retrieved by the customer. Todayâ€™s incident means that I either forget about the $1.00 place mat and $1.00 over charge or take the Â½ hr. to return to the store and make it right. Thank You, RoseMerida Lucero PO Box 60486

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AmberN. Edwards, CA

Reviewed Nov. 24, 2008

On Saturday, November 22,2008 in the morning I went to Wal-mart to buy a Nintendo Wii. I asked if they had any Nintendo Wii in stock, as they were not out on the shelves (I wanted to purchase 2 for Xmas gifts). Marie in electronics went to check and came back and said she could not sell them to me, they were for the blitz the day after Thanksgiving. I went to customer service and complained they would not sell me one, he got the electronics manager on the phone and he said she never should have told me they had them but they were for the day after Thanksgiving ad and he said they were not logged into the computer so he would not sell me one. I am currently trying to get in touch with the District Manager to file a formal complaint. Also, this was the second Wal-mart I went to, the first one the sales associate hesitated and then said no, they did not have any. I ended up going to Best Buy and spending over $600. They had no problem taking my money. My question: Is it legal for them to withhold merchandise like they did, or was I discriminated against? I drove 45 miles, expecting that if Wal-mart had one I could purchase one.

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KathleenMays Landing, NJ

Reviewed Nov. 24, 2008

On Sunday, 11/23/08, I entered the Walmart store in Mays Landing, NJ and proceeded to obtain a shopping cart. Another customer was just ahead of me with her son getting a cart. She pulled out a cart and then stood there going through her purse for quite a while, holding up those of us waiting to get past her to get a cart. She looked at me and saw that I was waiting, and then instructed her son to stand there in the way and collect the bits of trash that someone had left in the cart (obviously to deliberately make the rest of us wait longer). I said to her son, "excuse, may I get past you?" The the woman loudly accused me of "giving her son a hard time". I chose to ignore her and go around them to try to get a shopping cart when she physically shoved me into the line of carts. I immediately went to the nearest Walmart employee (who I was later told was the manager) to ask him to please contact security since I was assaulted upon entry to the store. He responded with "how do I know it really happended?" and that he wasn't the person I should be talking to. When I asked him who I should be talking to, he refused to tell me and proceeded to shush me while the woman who assaulted me kept on yelling at me. I told him he was useless and decided to just leave. But as I'm walking away from him, HE TOO was yelling at me! I went to the Customer Service desk to complain about that employee, which is when I found out he was the manager - so I simply gave up. I want everyone to know that it is not safe to shop at Walmart. No wonder there is an article every year in the paper about a violent act at a Walmart store. The internet is loaded with items about how Walmart is a 'partner against domestic violence' but there are even more articles about the public violence at the Walmart stores! I will no longer spend thousands of dollars per year at Walmart.

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PhyllisHamilton, ON

Reviewed Nov. 23, 2008

The clerk in the store told me to park my car in front of the store so I could load a fireplace into my car, the sec. guard was very nasty and said we should know better, I told him the clerk said it was okay. He said they should know better. We spend a lot of money at Walmart.My point is, can they not all be on the same page. It's called a little respect, we do pay his wages.Thank you.

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BreanneIronwood, MI

Reviewed Nov. 23, 2008

I have a 7 month old Chihuahua, and unfortunately I cant leave him home by himself yet, or in the car. I bought a doggie purse at Wal-Mart thinking I would be able to take him with me into Wal-Mart. I walked around for a good hour, and was given a few dirty looks. I finally purchased my items and wasnt approached until the cashier told me that he was a liability and I cant bring him with me next time. I think kids are more of a liability then a puppy on a leash in a doggie purse. There is nothing on the door walking in saying there are no pets allowed, and I think a floor manager should have approached me immediately. I would like a copy of the policy on pets, just so I can see the information for myself.

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DeniseValmora, NM

Reviewed Nov. 23, 2008

I bought a Tinkerbell DVD for my daughter's birthday. It was fully shrink wrapped around the box. We opened the shrink wrap and went to open the box and found the tape at the top of the plastic box was already sliced open and the DVD wasn't in there. I take it they are having issues with employee theft at this store and have the capabilities to re-shrink wrap the boxes - all at the cost and loss to the consumer. Merry Christmas to whichever scumbag employee stole it. Be sure to let your kids know Santa brought it because you sure didn't pay for it. I hope karma finds you someday and steals both your hard-earned money and you get to be the one to see the disappointed look on your child's face when she finds nothing inside her present.

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TootieOpelousas, LA

Reviewed Nov. 22, 2008

my son and i decidedm to do some shoppingm for my 2 youngest. We bought almost $300. worth of goods from this store that we paid for. On the way out the buzzered goes off o I handed the door greeter my receipts before she can start checking my receipt or my bags these same 2 homeless men that i thought was tryin 2still my purse on kids x-box takes my receipt from this lady along with my buggy,purse, and items purchase an ask me to follow them I a cripple (walk with a limp so i had trouble keeping up)by the time I get to the room the wanted me to follow them in My bags had been dug in items that I watched him take from the side of his desk he tried to say I stole even items I had my receipt for they tried to say I stole. This was not only an insult but a slap in the face because my son witness all of this. I ask them several time to let me see the evidence(tape) that he claimed he had. He said he would but never did. When the policelady got there she ask the same thing this time he told her he didn't have anything so again this so called security guard lied, being the person I am Iobeyed everything the police lady ask me to do. I was ticked for something I didn't do. Several people witness one of the men leaning over my buggy near the video section including my son He said he thought the man was looking at the new video game we had purchased because we had bought the last one. This man added up things he didn't even show me or asked me about he came out an told me yes you did it we got you on tape but again he lied. My son looked at me and said mommy why are they doing this. I said baby what has mom mtaught you about people like this who think we all look alike(he was very brave)all I have to tell these ignorant people you have a higher power to answer to. By the way my 13year old disabled son had to wait in our car on the parking lot until the police car brought me back(he said he was terrified said the security guard even approached him for sitting in his ownj car. We are a well to do middle class family and everything we have we have worked for!!!!!!!!!!!!The biggest thieves are the runs that run the stores including the security. More effort needs to be in at the check out line an helping these elderly people in the store. When the incident happend I immediately call my friend who is an attorney this dirty looking security guard had the adacity to ask me well how do you know him? I have never experienced anything like this in my life and wish no one else has to go through this. Ihad read an educator and her family had experienced this a while back. I would sure appreciate the name and number of your attorney..... I'm also a retired eduator with a lot on common since.

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SaraPa Furnace, PA

Reviewed Nov. 22, 2008

I have a handicap but appreciated shopping at Walnut because there were several benches where I could sit down when I had to. I do no want to use an electic cart because I want to do what walking I can and use the shopping cart as crutches. I called and made a complaint and the manager of the store called and said there was nothing could be done, they were told to remove the benches. I am sure that I am not the only person who relied on the benches in order to sit and the be able to continue shopping.

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IngridDes Plaines, IL

Reviewed Nov. 20, 2008

I purchased a Toshiba Laptop with the extended warranty. I explained that i work in my basement of my ranch home and the humidity level is pretty high, i have a dehumidifier going all the time. Yet my laptop keyboard started to malfunction some keys would work and some would not. After lots of trouble shooting, they finaly sent it to Micromedics for repairs. At this center I was told that NEW the insurance agent for walmart does not covered liquid damange and corroison. I indicated that my product warranty clearly states that damage due to humidity is covered. It is quite obvious that humidity could have caused damage on my laptop. Yet they refused to cover the repairs.

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FrankWest Allis, WI

Reviewed Nov. 20, 2008

purchased pair of Brahma work boots last december. the stitching on the side of boots has come undone. this is not a normal wear and tear problem. tried to return and was vehemntly told to contact manufacturer.

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Ms.Miami, FL

Reviewed Nov. 20, 2008

I just find it unbelievable at the complaints people are making on the return policy at walmart. NO, I do not and have never worked for Wal- Mart. But some of this stuff is just plain common sense. I've read a couple of complaints of how the return process for some was horrible, bad, poor and how you will never shop there. I mean is it just me or is this stuff common sense. Someone wrote they tried to return a diabetic supply of some sort back to the pharmacy! That is plain stupid! I am happy for safety of others that they do not accept returns at the pharmacy! I do not trust anyone! Period! and you should not either! I have absolutely no idea what you did with the product once you left the store and no idea of what was touched or not and germs etc. Come on! I would be pissed if I found out I was using a needle or any diabetic supply that was returned by god-knows who, doing god-knows what! Hello!!!!! Next, some dude says he brought some chairs or dining set that cost $500 and he just left it behind because he brought it back to the store with no package etc. Hello! He said he thought it was leather but it was pleather. ok so this is just where my lodic kicks in. I come home, open the package, examine the first chair, its not leather! OMG! What do I do? Hmmm... obviously I would place it back into the box and leave the stinkin thing in the corner somewhere until I am ready to take it back. Look at the reciept for the timeframe for the returns. And just take it back immediately because $500 isn't something I would chance on loosing. To me it's like when does your part as a human being with some type of brain come in? Its like la la la la la I do what I WANT and anything goes. No rules for me I would even expect this type of ignorancce from teens but not grown adults! Im sure EVERYONE who has ever purchased something in the USA knows that there is usually a 14 day return period for items and to ALWAYS return items in their ORIGINAL packaging! The stores do their parts to have new merchandise and sometimes are nice enough to have exceptions but come on people lets do our part and use that other side of our brains too!!!

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LouisGriffin, GA

Reviewed Nov. 20, 2008

Sirs,

I just returned home from shopping for a Thanksgiving Turkey & associated items from the Griffin, WALMART. I purchased 5 bags of groceries totaling $54.19. All the item were placed in bags by the Cashier that checked me out. Upon leaving the store I was stopped against my will (I am disabled & have a hard time walking/spending extended time on my feet) & asked for my receipt by two young Black women in WALMART's employee. In that all of my items were in bags I didn't think that it was WALMART's policy to receipt check/inventory departing customers for bagged items? The woman demanding my receipt was forceful & rude. I presented her with my receipt (Receipt #3769-0168324855367447 Validation F7FD Payment Service -E) and she checked my items & let me pass. I got the feeling that she stopped me to show off to the other employee standing with her & that the reason I was stopped is because I am White. The reason I feel this way is that I did not see her stop any Black Patrons Departing the store. I am 57 years old, retired military & a disabled veteran. I take offense to being singled out because of my race & think that WALMART has a problem here that needs to be looked into before it legally blows up in WALMART's face. I thought that it was WALMART's policy to only check patrons departing WALMART with items not in bags. I was extremely offended by this tonight & wish that WALMART would look into this because if it happens to me again I am going to obtain a lawyer pursue legal action. Sincerely, Louis C. Lwowski SKCS(SS), USN, Retired, 375 ROver-Zetella Road, Griffin, GA. 30224-6942 Phone: 678-629-2707

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SusieTucson, AZ

Reviewed Nov. 19, 2008

I HAVE TRIED TO CALL FOR 3 DAYS TO GET AN APPT. TO HAVE MY GRANDCHILDRENS PORTRAITS TAKEN AND NO ONE WILL RETURN MY CALL. LEFT MSGS EA. TIME. I SPOKE TO THE WALMART MGR AND HE SAID THAT THE PORTRAIT STUDIO IS NOT AFFILIATEE WITH WALMART. SO WHY IN THE HELL DO YOU HAVE THEM IF THEY ARE NOT PROVIDING THE GREAT SERVICE THAT WALMART SAYS THEY HAVE.?????

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HelenFort Assiniboine, AB

Reviewed Nov. 19, 2008

I had spent approximately an hour and a half shopping on Tuesday November 18th from 4:30 p.m. to 6:00 p.m. I grabbed gift cards and then proceeded to a till...I believe it was till 5. There was no line up and no one waiting behind me. I walked up to the till with the gift cards and asked to have $50 put on each of the cards. She asked me how I was going to pay for them. I thought it was an odd question and blurted out cash. Then she said, I can't do it. I thought she wouldn't do it because she thought I wasn't capable of paying for them plus the merchandise in my cart. I threw down the gift card envelopes on the counter with disguist. Then she said the machine is broke down. I replied I didn't hear you say that. Then she said, I don't like your attitude. I kind of rolled my eyes, and proceeded to empty my cart. Then she said I don't like your attitude. I said, you've made that clear, leave it alone. I started saying, I'm sorry and she cut me off and said I can refuse to serve you. It was like she was picking a fight. I was shocked at her attitude and left. I have been on this earth for 48 years and have never been refused service. I have been in the service industry for over 30 years as an employee and business owner; and have never been treated with such disrespect. Everyone I tell this story to, tells me I should've talked to the manager. What good is that going to do? I'm just a little dot and no one would believe me anyway, except for the people who know me. I know I will never go there alone again and I've decided to give my kids cash instead of gift cards and advise them not to go to that store.

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SharonBeardstown, IL

Reviewed Nov. 18, 2008

We are getting a new Walmart store here and they say we are not going to have material and sewing items, there is no other store in this town toget material/to quilt I love walmart but am very dispointed them not offering this.

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LauraRoanoke, AL

Reviewed Nov. 18, 2008

I have witness on numerous occasions, that Niki has not only embarrased me and my family, but failed to give me the proper customer service that I deserve. There has been times when i come to electronics looking for help but instead got a furious little girl who not only ignored me, but proceded to ask the customer around me if they'd like to purchase a laptop and a cell phone that she had to sell. This kind of behavior does noth belong on the sales floor nor does this type of behavior. This is not the only time I felt neglected by this associate, but this time I felt like it was time to take action. Other family members of mine has expressed to me that she is definitely not a friendly associate to deal with and that she is more interested in her own personal problems than that of the customer. All I can do is avoid her, but I feel that action should definitely be taken.

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M.Duluth, MN

Reviewed Nov. 18, 2008

STANDING IN LINE TO RETURN (2) PICTURE FRAMES. There has almost always been (2) lines. I saw that the first one was taking a while so I got in what I thought was a second line. The older woman in the first line told me that was no line and to go back and get in the first line. They would call people up when ready.... So after waiting quite a bit for my turn, I told the woman I did not have the receipt for the merchandise. She scanned it and a price did come up of $14.97.... She said it was not from their store and she would not return it. I told her I bought it there and to try to scan the 2nd pic.frame. She said the scan #'s were the same. The paper in the frame says WALMART...

She said I must have gotten it from a Super Store and not the Hermantown Location so she would not take it back. I told her she was not to helpful., beside being very rude to me about the line, as well as (3) other patrons that did the same thing as me., This is always how they have run returns .... I will now try to run to the nearest local Walmart Super Store to see if I have any better luck returning these frames. With a scanned price that came up on the register, I do not know why they would not return these items... To me this person at the service desk was very rude not only to me but the others in line too! I have shopped Walmart for many years and have spent quite a bit of money as well as gift cards for family members. In short- I do not feel this woman belongs in customer service.

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SusanRobbinsville, NJ

Reviewed Nov. 18, 2008

I was shopping in the sewing dept. and had to listen to two employees verbally fighting. At one point I became frightened because I thought they were going to become physical. After one of the employees walked away, the other continued to complain to a third employee, in a very loud voice. I really wanted the material so I stood and waited until it was cut and handed to me. Then I was in the line waiting to check out when the cashier hit the button to call for help with a customer that didn't have ID and was writing a check. Because all the other lines were so long I waited. Then it became obvious that it would be awhile so I moved to another line. After 5-6 minutes this cashier turned the blinking light back to on and I started to move back to her line. 3 other people were quicker and when I made it to the line, the cashier told me she wouldn't take anyone after the woman in front of me. Needless to say I didn't wait any longer and walked out of the store.

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RosePardeeville, WI

Reviewed Nov. 17, 2008

We bought the product at Walmart in portage, because our undercounter canopener broke. We decided to purchase a OneTouch canopener for something new. The next day I decide to open some hash for lunch and when I did I sliced my finger. I think this product should be taken off the market or changed. This product cuts the cans on the side instead of the top. This in turn makes the top sides of the can very sharp. I'm 54 years old and have opened alot of cans in my day and I have not seen a canopener so dangerous. If a child were to stick their hand into a can after it being cut with this canopener it could easily cut there wrist because of a childs arm being shorter. I know I would not allow my grandchildern to use this product. After this canopener opens the can the top sides are so sharp its like a razor blade.

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KevinBeach Park, IL

Reviewed Nov. 17, 2008

I was in the check out line and the cashier was complaining about a bad headache which was fine and I understood. I handed her many coupons for her to subtract from the total. She took them, but never subtracted them and then told me it was too late. Another associate told me I needed to go to Customer Service to have the problem corrected. Instead of being taken to the front of the line, I stood in a line while my groceries continued to melt a little. When I got to the register, the customer service cashier said I had to verify everything in the cart with the receipt after already standing there for more than 10 more minutes. I asked to see the manager as well. by this time, I was I asked fo a complete refund and was willing to walk out without any groceries and take my business elsewhere only because the first cashier, the customer service cashier and on-duty store manager were all being very short and rude to me. I though this was the worst customer service every and I would like something done or said about this situation. I have shopped at many of the wal-Mart locations, but this was by far, the worst experience shopping anywhere and wold not recommend anyone to shop at this location. Please respond if you like!

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EadieGilroy, CA

Reviewed Nov. 16, 2008

I received an email today with the header Walmart subject line: Important Notification. Once I opened up the email it stated the following:

You have been randomly chosen to access the Walmart 2 steps November Satisfaction Survey and win a 350.00 $ gift certificate . Please click here and complete the form to claim your reward .Thank you This is an automated message, you do not have to reply. Message id: 66321-wmrt08. After you click on to complete the survey it then directs you to complete your banking information (Debit Card) Pin# and CRV code. After you have completed the information it takes you directly to the Walmart website. I immediately realized after conducting a websearch on internet scams that this was a form of Identity Theft and called me bank immediately to submit a new card to me. Just thought this information would be helpful to alert others about this scam. I learned a valuable lesson not to respond to those type of emails. Hope this information is useful.

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FayeannCroydon, PA

Reviewed Nov. 16, 2008

I went into Walmart around 11:30am on 11/16/08 to shop. I was in a hurry when I left the house so I just put on anything (old sweat pant & husband's too big sweat jacket, a head scarf and a knit hat on my head). With me being a ** female, I supposed I looked like a "lesser" individual to some people. Anyway, I took a cart and entered the dairy area of the store to purchase some Yoplait yogurt. As I approached the dairy case, a man who appeared to be a store manager, dressed in a pair of dress slacks, shirt possibly a tie, was stocking the refrigerated case with more yogurt. He had the glass door to the case open wide which left very little room for other to get by.

With him to my immediate right, I moved my cart as far left as I could in aisle, so others could get by. This only left about 12-18 inches of space for the other customers, but JOE had that door open in such a way that no one could pass him. I waited about 10-12 minutes, quietly & patiently, for the guy stocking to finish. He NEVER once turned to see if he was blocking others; he ignored the "grunts" and "hisses" of customers as they had to twist and turn to get past him; and the customers were starting to "glare" at me, as to why I would be waiting and not moving my cart.

At this point, another Walmart employee came over to talk to "JOE" and it was she who called his name and they began to talk. He still had the freezer open, he made eye contact w/ me and she saw me waiting there, yet...he turned to back and started to talk to this associate all while he had the freezer door still open. I walked towards him and said, "Excuse me, I need to get some of that yogurt." He then looked at me, visually scanned me from "head to toe" and said, "Yo, you wait a minute!!"

At this point, I said, "What?" and moved past him, got my yogurt, looked him in the eyes and said, "You've got to be kidding me. These people in this store are looking at me like I'm crazy and you are paying games." At this point, I immediately left the aisle, got the other few items I needed and left that store. I was so offended, I left. This "manager" treated me as I was a nothing, based "solely" on his visual inspection, which he did right before he was discourteous to me. I was so very upset. I went home upset and told my husband what happened, and he suggested that I voice what happened to a manager. I did.

I called the store and spoke with "Mike" the manager and told him what happened to me, how I felt, and how I was offended because I know that Walmart is a highly diverse organization and I know that they are quite sensitive to their customers. He apologized to me for what happened and said he would speak with JOE about what happened. I expressed to him how offended I was with what happened to me for it was not only hurtful and angering, but the store and aisle was quite crowded, so this was a PUBLIC action which is even more embarrassing. This MIKE said he would give me a $10 gift certificate for my trouble and that I could in and get that at anytime. I told him, "You've got to be kidding me. I don't need a $10 gift certificate" and how could he even suggest that what happened to me would be made better that way.

I am very, very upset behind not only what happened to me but also by my feelings being minimized to a "$10.00 gift card". My civil rights as a person were violated so casually by this manager with obvious lasting emotional scars on my person. I feel victimized and that this "manager" is allowed to have done that to me in "2008" and that my feelings don't matter. I shop at that store quite often for it is only about a mile from where I live. I don't cause problems there. I shop and go home. I did not got to the store that morning to be hurt and offended...I went there to buy what I needed and go home. Now, I am now not only angry about what happened but I am left to have this negative, unnecessary, ignorant and stereotypically-based treatment of me to leave its horrible mental poison to have me feel harassed & devalued as a person. This should NEVER have happened to me. And it should NEVER happen to anyone else either.

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J.c.Fairbury, NE

Reviewed Nov. 16, 2008

First I spend approx. $250 per week at our local Wal-Mart. I live very close and found it although not friendly, very convenient. I have occasionally returned items, but not on a regular basis until we started to redo our home and was purchasing things like towels, rugs, etc. and sometimes some clothes. I would get home and unload groceries and purchases and find that they weren't the right color, etc. I would then return them with or without the receipt no late than a couple of days. They would always be able to pull up the transaction with the UPC code and the first 3 times were no problem. The fourth time I was returning a sweater that was a birthday gift and found that I could not only NOT return it, but I could not even exchange it!! It seems someone just forgot to tell the customer that after 3 returns without a receipt you just can't return anything any more for something like 6 months. What genius came up with that policy? They said it was to try and control theft and returns. Now, let me get this straight..Wal-mart is going to punish their loyal customers because they have a crappy security system. I have been in a client based business for 30 years and if I would treat my good clients like this I wouldn't have any. I know that Wal-mart could care less about their customers, but I have been truly insulted. I had the honor and privilege to meet Sam Walton in 1970 as we had very dear friends that moved with Wal-Mart in the 60's when they were just getting started. Mr. Walton was a kind and simple gentleman that cared about the small towns and the people. He trusted the customer and built an empire on that trust. Now it's just the bottom line. What a shame. They've sure made me a non believer and Wal-Mart's loss was just yesterday Target's gain. They treated me like a good customer. Thanks Target!

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GeorgeMarysville, CA

Reviewed Nov. 16, 2008

I purchased an athletics works jacket size 2xl(50/52) today at the price of $20.00. The comparative jacket in size xl sells on the same rack for $15.00.

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JadaBeverly, MA

Reviewed Nov. 15, 2008

I bought a vaccum from a Walmart department store. The vaccum is a GE canister, it has been in my posession for almost eleven months. This is the first complaint about any GE prouduct. Still,I continue to only purchase GE brand items when needed due to their durability. I have numerous family members working at the GE located in Lynn, MA.

This canister vaccum has broken in multiple places. I brought it back Walmart and they refused to give me my money back, for, I was forced to purchase another vaccum. I do not want another canister. I would like my money back,I can send the machine and the receit asap. Please respond back about this matter, I still reserve faith in GE products.

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CynthiaMontgomery, AL

Reviewed Nov. 14, 2008

There are never enough lanes open. One can go in and stand in line for a half hour or so waiting to check out.

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RandallMontgomery, AL

Reviewed Nov. 14, 2008

I stopped at 7:30 this morning to purchase 3 items. This store has 30 checkouts of which about 12 are self-checkouts. Only 3 registers were open.

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DianaSouth Berwick, ME

Reviewed Nov. 14, 2008

My son went for his second interview. After reviewing his paper work he was told he would need a picture ID for his Drug screen. He doesn't have one. But he was told by Carla that all he had to do was go to DMV and get a photo ID. Walmarts policy is that once you leave the store with the form, you have 24 hours to get it done. He got the form on Veterans Day at 10:15am. Dmv isnt open on holidays. The next am he was at DMV at 8am and after all was said and done he was told his picture ID would be mailed within 2 weeks.When I called Carla she offered to call Seacoast Redi Care to be sure they were open on Veterans Day. Again not very helpful as DMV was not. But she made an effort. I was told by Carla that there are no exceptions to the rules and good luck to you. On 11/14 I spoke with store manager Yvette Reed who said basically the same things Carla did except she added that it is not there job to know dmv policies for other states. Maine is a bordering state and I believe they should at least be aware that it is not that easy to just get an ID. She basically made it his responsibility to know that it would have taken 2 weeks and to have not taken the form that day.

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DevonLadson, SC

Reviewed Nov. 14, 2008

On the night of November 13, 2008 as I was exiting Walmart a store greeter yelled after me to come back. The greeter asked me if I had any bags, even though it was clear I didn't. After she looked and saw I had no bags she asked me if the cell phone I had in my hand was mine. I became upset by this because she was implying that I stole the phone, which is not even sold in Walmart. So I went home and talked with my parents and they instructed me to call Walmart back and register a complaint. I called and talked to Eric Frers who is the one of the assistant managers and I explained what happened. Mr. Frers told me ok after I told him what happened and brushed it off. So I started to become angry with his carefree attitude and I tried to get him to understand why I was making a complaint. My father decided to handle things from there and Mr. Frer then persisted to get smart with my father complicating problems even more. Nothing was done with my complaint and instead of making the situation better it became worse. I failed to understand why I was stopped when it was visible I had no bags and I failed to understand what my phone had to do with Walmart.

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RanaGilbert, AZ

Reviewed Nov. 13, 2008

I ordered somethign online at Walmart.com and then immediately cancelled it. The print out and little box that popped up said you have been fully refunded your money. What the problem is, they HELD that money for 3 days and I had overdraft fees. I can't seem to get a hold of anyone from Walmart to get my 75.00 back from them as this isn't a banking error. Walmart did not release the hold on that money even THOUGH IT WAS 4 DAYS LATER. I'm so upset. I will NEVER use Walmart.com again! EVER...

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EzequielCalexico, CA

Reviewed Nov. 12, 2008

i buy a zune mp3 plr with two year garanty that walmart sell me..

and want moth i went traveling to mexico and i've stole by a robber i mexico, anda when i came to my country i instant went to walmart to recibe a new product.. but the result waas that they dont cover that kind of things also when i call to the 2 yrs service plan of walmart company number (877)968-6391 they said that i have the wrong source... walmart sell me a product with any explain of something happend in case of robber ... the asisstent manager martin of walmart of calexico didnt train his employees to sell good service with customer and they dont give none of service sorry and thanks i will be glad if you gusy help me

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WarrenWinston-Salem, NC

Reviewed Nov. 11, 2008

I shopped the shoe department and asked the clerk if they had any back-stock of an 11W shoe, similar to the Size 10 I had in my hand. She said, she'd check. 30 minutes later she was in another department chatting with a fellow salesperson. When I approached this middle age woman she ran off. I finally caught up with her way up the jewelry dept. She tried to get away, but I pursued her. She told me she couldn't find any other shoes my size.

She was extremely rude.

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VirginiaMillstone, KY

Reviewed Nov. 11, 2008

Recently, I took several coupons into this store that I had printed off the internet. The salesclerk could not find the expiration date, (it ended up being in tiny letters on the side), and she called the office and the person in charge said that coupons printed off the internet could not be used in your store. Is this true? If it is true, this is a bad policy and should be discontinued.

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NickDow City, IA

Reviewed Nov. 10, 2008

My Dad ran into a pole at walmart, the poles paint had worn off and it was hard to see, turns out one week early the same poll was hit and kids were taken to the hospital, Dad was thinking they should cover repair cost I'm wondering why the pole was not painted or flagged after the first vichicle hit it.

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RaymondSan Antonio, TX

Reviewed Nov. 10, 2008

we just finished paying off a $900 credit account. Our statement say's our limit is $1000. As we tried to use

our walmart card on a $46.00 transaction our card was denied. We immediately call customer service to find out what happened. WITH OUT NOTICE our credit was dropped to $200. My wife works with the media and boy was she upset. She is going to do a segment on this to make people aware of this. What a thing to do during the Holiday's

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GermanSacramento, CA

Reviewed Nov. 10, 2008

Before Halloween we purchased a custom for $12.88 that our 7 year old son could not wear because on Halloween night he was very sick. We never took it out of the original package and when we tried to return it, the clerk told us that seasonal items were non-returnable. We asked to speak to the manager and Kristi showed up with an attitude and a script that she knew by heart and would not let us speak. The policy they mentioned was not posted and when we asked about it, she said that they could not post all policies on the wall. The policy we could read on the wall stated that we had 30 and up to 90 days to return merchandise as long as it was unpacked and we had a receipt. With an arrogant attitude, she left.

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CynthisOrlando, FL

Reviewed Nov. 8, 2008

i purchased a bottle of 80 court advil gel caps today 11/07/08 and when i got home and opened the box, that did not appear to be damaged, i found that inside was not gel caps,but a completely different product all together. it is aspirin l, round tablets. when my sister got home from work i showed her and she asked if the seal was broken on the bottle, i told her it did not have a seal, but it had cotton in the top, which is odd also. i of course did not take this medication and my sister looked at it and she notice it looked like the seal had been cut as there was still some inside the lip. how could this happen? i am afraid to buy more as i may get the same thing again. i have been taking gel caps for a long time and nothing like this has ever happened

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SandyCumming, GA

Reviewed Nov. 7, 2008

I called Customer Service to ask what the In-Store Policy about Walmart's "Right Price Guarantee".

I was told that I would have to call the store that I shop at to ask what Walmart's Policy is.... The Customer Service Associate refused to give me the policy or where on Walmart's Website to find the "Right Price Guarantee" policy. I called the store & Mike Casper was not available and the person that works under him could not tell me Walmart's Walmart's "Right Price Guarantee" Policy. Is there any state or National Law that requires National/ International Companies such as WalMart to post their Pricing policies?? Is there a "Scan Rite" Federal Law?? I recommend that everyone go on Walmart's Website to e-mail FeedBack Link is as follows: http://walmartstores.com/contactus/feedback.aspx and request the the "Right Price Guarantee" Policy be posted at every register and on WalMart's website.

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LauraEvensville, TN

Reviewed Nov. 7, 2008

Recently Walmart upped the price on a store brand item of theirs because of a demand they saw for the product.

How do I know this? Because... I went in one week and bought 30 of their frozen pink lemonade concentrates for .88 each. (need for my daughter's wedding reception on November 15th to make the punch she requested). I needed 33 total so I just got what they had in the freezer.. which was 30. I went back the following week and they had raised the price to $1.08!! I hated it but I had to buy the other 3 at the price because I needed them for the punch.

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BarbaraClinton Township, MI

Reviewed Nov. 6, 2008

Our Bassett Hound was in good health. within days he was sick. The Vet could not figure it out. THEN we heard about the Pet Food. After months of doing 24/7 with him, we had to put him down. we still don't know how he went from being a healthy dog to being so weak and he could not stand on his own. We believe in our hearts that it had something to do with the Pet Food, but of course, we can't PROVE it. That is what is so sad for us. Were WE killing our dog but feeding him?

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SabrinaRidgeville, SC

Reviewed Nov. 6, 2008

I bought a mp3 player from walmart three weeks ago and it stop working after two weeks .I could not get to walmart to return it.There policy is two weeks on electronics. Don't buy electronics from walmart.

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JavonaElgin, IL

Reviewed Nov. 6, 2008

I have visited this location numerous times, and the pricing that is displayed is always at least $5.00 less than what it scans. On occasions I have purchased multiple items and did not catch the price difference until I returned home to carefully review my receipt, then notice the price difference. When I return to the location,or contact by phone, I receive a too bad response. I have even been told that something was placed in the wrong location (with incorrect, much less pricing), because it was not enough room in the correct area. On another occasion, I was told that I should have compared the micro sized numbers on the tag to the micro sized numbers on the box to determine if the price was correct. As a consumer, I should not have to do that. Items should be placed in the correct spot, with correct pricing. Tonight, I visited this same store, and was told that something that had a display price of $9.97 was $20.00. When I asked why the display showed $9.97, the sales associate removed the price and walked away. When I addressed the issue with a supervisor, who in turn asked the sales representative if she saw the pricing in front of the item for $9.97 she said yes, but it should not have been there. He asked her were the sign was, and she took him to a TRASH CAN and gave him a sticker. How am I to know that what she gave him is what was on the display. Why trash it, if it belonged somewhere else. As I was leaving the store, another customer was requesting a manager for the same issue for a different product. I feel that this location needs to be investigated, because hundreds of customers visit this location daily, and are being practically ripped off by the difference in pricing. So many people, such as myself expect what we see on the display is what we are going to pay.

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MayumiSimi Valley, CA

Reviewed Nov. 5, 2008

On 10/31/08 I placed six pasta sauce jars into my cart taking special notice to the $1.50 shelf price. Upon checkout at the self-check out, all six of the pasta sauce rang up as $1.78. I was in hurry to leave that morning and did not contact a manager to alert him/her to this matter. This has happened to me on several occasions at Wal Mart. The most recent price discrepancy prior to the above mentioned was concerning mouthwash. The pricing for a display of mouthwash in the center isle for a particular brand, type, and size was different (less than) than the identical mouthwash in the hygiene isle. I scanned the mouthwash from both the hygiene isle and center display and the price reflected the higher price. I used my iPhone camera to take a picture of the center display pricing. At checkout I immediately asked for a supervisor and brought it to their attention. I did get the mouthwash for the lower price but it took an extra 15 minutes for the situation to get resolved. I did not have the extra time on my more recent shopping trip for pasta sauce. I can recall several incidents like this and I am frustrated by the whole process. Wal Mart should be held accountable in some manner!

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ScottMarietta, GA

Reviewed Nov. 5, 2008

On Monday, November 2, I purchased two amaryllis bulbs which were marked $4 each. When I got to the register, they each rang up at $5. I also was shortchanged by the cashier because he didn't have 14 cents in change. So what did he do? He gave me 11 cents and said I owe you 3 pennies. I said, how about givng me 15 cents instead? He made me wait until a front end manager came to his register to open the register (of which s/he never showed up). Today (November 3), in Powder Springs, GA, I bought two bottles of Walmart brand cranberry juice, of which was marked $2.50. When I checked out, the price was $2.56.

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Teresa4362 E Lake Mead Blvd, NV

Reviewed Nov. 4, 2008

i tried to place a order online. they said my card was't any good so i called their help center. they said my 3 digit code was wrong. after talking to this lady she tells me they took the money off my card and won't give it back for 2-3 buisness days. i ask to talk to someone over her.she would not give me a number

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SusieModesto, CA

Reviewed Nov. 4, 2008

I purchased a $20.00 gift visa as a gift and paid $8.00 for this card. When I got ready to activate the card I called the number on the card I purchased and got an out-sourcing country answering the phone that I had a very hard time understanding. I was asked by a perfect stranger for my social security #...I refused. I was told without the SS# I could not activate the card. I was also told I could not get a refund. I tried contacting Wal-Mart and was told to call back the activation No. No one at Wal-Mart was willing or able to help me. I am now out $28.00 on a scam card that Wal-Mart claims they do not service, even though they sold it to me under the Wal-Mart name...at a Wal-Mart Store. I will never give out my social security no. to a complete stranger over the phone and Wal-Mart should not be subjecting their customers to a scam card that asks them to do so. I not only want my $28.00 back, I want an explanation as to why Wal-Mart is using this scam on their customers. People who shop and believe in them are being put at risk for identity theft. As big as Wal-Mart is do they really need to scam for more money? Good luck getting someone at Wal-Mart to help. PS. I have documentation of my calls to Wal-Mart trying to get help..Copies of the Debit Visa which also shows I must supply my social security # to activate, and a copy of the sales reciept. I can email to anyone with enough interst to help not only me but all of the customers being jepordized.

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GlennNew York, NY

Reviewed Nov. 2, 2008

Walmart - Satisfaction Guaranteed is a lie. Purchased a blood sugar kit from the pharmacy as a gift. Turns out recipient didn't need it, already had several. Went to return it, and then I get store policy: We do not accept returns at the pharmacy. I said that is b.s., you cannot make stuff up as you please, show me any sign that indicates I was given fair notice of your policy before the purchase. They could not produce a single sign that indicates their no-return policy, although they claimed I should have been aware of the federal-law that prohibits them from accepting returns at the pharmacy. Needless to say, they refused to accept the return of the unused product, stuck me for $70+ dollars. I am not a satisfied walmart customer and will not recommend them or shop there unnecessarily. Walmart does not guarantee customer satisfaction and I am proof that Walmart lies and breaks the law by failing to provide any consumer protection.

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LindaSapulpa, OK

Reviewed Nov. 2, 2008

Am concerned on recent recall of the special kitty gourmet cat food. Only involving eastern states. I am in the midwest,and my cat has become ill this week and Walmart in sapulpa oklahoma had zero stock of just born formula on shelf that I have had to start using just this week due to my 20 year old cat becoming ill. I am trying to keep her hydrated till I can get money to take to vet. Her age is against her. I am losing a beloved family member. Have had my calico since she was a kitten.

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BrendaYucaipa, CA

Reviewed Nov. 2, 2008

i am blind plus the day before visit i had my teeth pulled instead of the employee saying thank you have a nice day he stated dont drink + drive because i will also be driving mt car its safer for all of us if you dont drink +drive i do not drink ever!! it is very difficult for me to go out in public and it makes it even harder when someone makes a comment like that

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PaulettePortage, IN

Reviewed Nov. 1, 2008

Your Thermal coffee pot stinks 8 cup this is the second time I've complained and no response has been sent back How many complaints have you had At the follow up response that I never got tells the whole story. The coffee pot leaks even when I just pour the water to start the coffee you have to be quick because it's going to start leaking out. If black and decker has lost its care for the consumer then you know it's not long before it will be another company that goes under but as they say It's just business So if your conplaint department is not to busy............. I think a reply would be helpful Thank you for many years of a quality service Paulette

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ChelseaSevern, MD

Reviewed Oct. 29, 2008

On September 18,2008 I checked my online paystub and noticed that I was missing 10 hours. That night when I went to work I told a assistant manager that i was short the hours. He told me he would take care of it and it would be on my next check. October 2,2008 was the next check and it still was not on there so I notified the corporate office. They told me to speak to someone in the personell department. When I spoke to them they told me to go back to the manager that said they would fix it. That manager told me to talk to the store manager, the store manager told me to talk to personel. It was one big circle. On October 16,2008 I again checked my online paystub and was missing another 7 hours. I went through the whole process over again. Now it is October 29,2008 and this matter has yet to be resolved. I am on my last limb with this. No one wants to help me with this matter.

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YasinFrisco, TX

Reviewed Oct. 28, 2008

On 6-23-08 I had a nasty fall inside the store #2883 located in Frisco, Texas. Due to wet floor conditions and no signage for the public, I slipped as I was coming into the store with my son who is 13 yrs old.

the manager on duty and the Shift Incharge person witnessed all this, and then the Night Manager asked me to fill out a report and asked me to call theTele# given to me in the morning. I needed assistance to get to my car, as I could not walk because my knee was hurt due to the fall and left knee getting twisted. I finally with the help of the motorized cart, got to my car somehow with help from my 13 yr old son, and drove home. Next day I called the Personnel Dept, and a Claim# was provided (5571517) and was referred to call another person named Kelly Williams at 800-599-9906 ext 6658. for assistance. It was acknowledge that a claim was valid and he would check his sources and get back with me in 2 wks to a 30 days max. Since then i have tried to reach him several times, via phone contact and even a formal letter sent to him. Now my calls are not returned or he never responds to any mail or any messages left for him for this injury claim. I have gone to the doctor several times for tests, and taken RX medicines for the pain I have suffered. Mr. Kelly denied my proposed visit for a MRI as suggested by the doctor because he will not pay for it upfront, and which I could not complete because he now never contacts me at all. I have all details of calls made so far and the letter sent to him in response to this claim. This is now like I do not exist and that all of this is just a joke with WALMART STORES INC. I am on the verge of writing to the President of the company about this.

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YasinFrisco, TX

Reviewed Oct. 28, 2008

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JillPayson, AZ

Reviewed Oct. 28, 2008

They built huge square poles in center walkway as you leave registers to leave store. They are dangerous. If you are walking and in any way distracted you run right into them. As i did on Friday oct 24th about 6-730 p.m by register 18. I was coming into store and walking toward customer service when something caught my eye to my right. I looked over and before i knew it i slammed into pole and hit my head. I have hit these poles before as you just do not expect them to be there. Not where poles should be.

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JeremyVersailles, KY

Reviewed Oct. 28, 2008

While shopping at Wal-Mart on september 14th, 2008 between 1:00pm and 1:50pm a plastic piece from a light fixture in the parking lot fell down and struck the back of our vehicle. We filed a claim with Wal-Mart's insurnace company who denied it saying it was an act of God. We filed a small claims case against Wal-Mart - which was served to their listed process agent - CT Corp Systems. The case was heard yester, Monday Otocber 27th. Two Wal-Mart store emplyess arrived, but they were not authorized CT Corporation ssytems agents. Instead of the judge entering a default judement for us - she's transferring the case to civil court. The amount of the claim is $ 1000, well below the limit of small claims $1500. We can believe the court took this action. The judge advised us to get a lawyer. Why would we want pay a lawyer just to get a $ 1000. We would end up in the negative?

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DairyLas Cruces, NM

Reviewed Oct. 27, 2008

I am writing to you this problem need's urgent attention because we the associate in dairy dept at wal-mart 0806 are very upset because they gave a the department manger position to an associate in toy dept who only had 5 months working at walmart just because assistant managers chenoa and chris angel promised her the next department we think it was unprofessional or unfair because there was alot of associates in the dairy who well qualified and didnt get an interview. we dont think its right we think we should of been given a chance! like the other ones who have more expierence in the department know what is going on and are not lost and dont know what to do like she is she dont know nothing so in this store you have to be related or be a friend to management to be given the chance to at least get an interview! now is this one of walmarts new policy or is this called favoritetism ? And believe me this is not the first time please look into this and dont let the hard working associates be unnoticed!

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PattyGresham, OR

Reviewed Oct. 27, 2008

On October 25, 2008 I purchased two packages of Utility Cloths from the bed and bath section of Walmart. Each package contains 9 utility cloths for $2.98 each package. When I got home, I tore off the tags to wash the cloths before use and the cloths in the middle of the package were filthy dirty with what looked to be oil or dark furniture polish. I threw the soiled cloths away because the odor was overwhelming. Little did I realize that the rest of the cloths had the same odor and were ruined.

At one time, I purchased all of my bath washcloths and my kitchen dish cloths from Walmart. I also purchased them for gifts. The past couple of months the white packages of cloths look used and worn with a tint of gray. Now I know they are used. My friends have also mentioned that the white packaged cloths look used.

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BeverleyHighland Park, IL

Reviewed Oct. 26, 2008

We've had a Walmart credit card for YEARS. We NEVER signed up for the Credit Life (insurance against job loss ect.) Yet we ended up with it anyway. It has always been an irratation but now when finances are so important and we are trying to trim the fat we have tried several times to get Walmart to cancel the over-blown payment of 60.00 a month! I want that going towards or bill, not some stupid item we never signed up for or wanted. We've contacted the number they gave us and written to them and told them we wanted it cancelled yet we are still getting billed for it. When does it end?

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LisaPoolville, TX

Reviewed Oct. 25, 2008

I bought a box of Good Value Chewy Granola Bars. When I opened the sealed box I found one of the sealed bars had been opened and 1/2 the bar was missing. I would like to find out how and why this has happened. Also, I am very upset by this and wonder if this food has been contaminated.

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LisaPoolville, TX

Reviewed Oct. 25, 2008

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MarylouClaremont, CA

Reviewed Oct. 24, 2008

On 10/13/08, I went to the Walmart Store on Foothill Blvd in Upland CA to purchase a Braun "Professional" electric toothbrush. I found one the shelf, an "Oral-B Triumph with SmartGuide TM"; but when I looked for extra toothbrushes matching this brush, I noticed there were none;so I inquired of clerk (Tamara or Tamra was her name I think) if she knew why there were no brushes for this model? She said, "No, I know there were several brushes there on the shelf last week." She professed amazement they were all gone now. I said "well its kind of expensive" (the

shelf tag read "Oral B Triumph 1EA $129.88") but I really want this product. Then I spotted a warning on the electric toothbrush box: "unit for Professional Trial only Not for Sale or Distribution". I asked Tamara how Walmart could be offering a product for sale when it was clearly marked "Not for Sale or Distribution"? She said she didn't know; but opined "Probably someone brought it back and it was accepted." I decided to inquire about this from the Store Manager. But one of the two Cust Service Desk clerks (at the front of the store) said, "He isn't in." I asked, "When will he be back?" I was told, "He isn't in all day". When I asked to whom I might speak, the Walmart Cust Service lady said,"You could speak to one of the two Assistant Store Managers". I said I'd like to do that; so they called a "Nadine Brooke, Asst Mgr" (I read later on her name tag); but Ms Brooke told the Cust Service lady, "I'm busy in the back and it will be at least (and probably more than that) five minutes before I can get up there." I said, "I will wait as long as it takes." The Cust Service Clerk relayed that information to Ms Brooke (and again later when she recalled her to say I was "still waiting".) I waited for slightly over one hour until Ms Brooke finally appeared! Meanwhile, I found a Braun Cust Support 800# listed on the Braun electric toothbrush box which I called using my cell phone from the store while waiting at the Cust Service Desk. I reported to Braun Cust Service person, Sharon, (i.d. #7728603 at 4:04 PM CST) that I was holding a box clearly marked "Unit for Professional Trial Only Not for Sale or Distribution" and that I had just noticed that part of the top of the box flap had been torn off, then the product had been resealed with clear tape. I asked "How can Walmart be offering a Braun product which is marked "Unit for Professional Trial only,not for Sale or Distribution"? She said that it was illegal once this box was opened it to sell it(for health reasons) and further that she had no idea how Walmart could have gotten that product on its shelf. She gave me a Customer contact i.d. # 6627603 so I would have a verification of our call. I explained to that the store tag showed a price of $129.88 with a UPC code: 069055848128. Finally Asst Store Mgr, Nadine Brook, showed up. She had apparently already been briefed about the problem. She said, "Well that product won't scan so you can't buy it!" I asked her to go ahead and scan it anyway which they did. And she was right. It didn't scan. So I decided to go back to the shelf where I'd found the tag marked Oral B Triump $129.88 and I removed the tag (so I could verify the UPC code of the product). At this point, the original store clerk (Tamra) approached me, very upset and demanded "What did you do with the tag?" "Give it back." She raised her voice and made threatening moves toward me, demandiing the store tag. I asked her, "Are you going to assualt me?" At that point, she backed off and I quickly left the store.

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DerickConnelly Springs, NC

Reviewed Oct. 24, 2008

fell in walmart in september, no-one will return my calls, do I need to contact a lawyer or what? Need help with medical bills!

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StevenOcean Springs, MS

Reviewed Oct. 23, 2008

I went in to return a fishing reel, I had my receipt and the bag and box it came in. I went to the customer service dept and saw two women who looked at me and then looked away. I then had to ask for some assistance.The lady who finally came to help me did so grudgingly and acted as if I were a pain in the neck. She asked what I needed and decided I should just leave everything there and go back to sporting goods and just get what you need and come back here

When I got back to sporting goods I had to wait on someone to help me. When he finally came he asked me what I needed and when I couldn't tell him the brand name of the reel, he got all bent out of shape and demanded that we walk up front and see I was made to feel like a thief.All this AFTER he called up front and asked to speak to the person at the desk.

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BettyPowhatan, VA

Reviewed Oct. 23, 2008

The general customer service in this store is pitiful. The people in the check-out lines are generally pretty nice and efficient. The people in the store working the aisles are awful. They never seem to want to help and are usually rude and seem to not care if they are providing good customer service or not. When customers have questions it's nice if the attendant at least acts like they want to help. This store apparently does not stress good customer service. In this day and time it would seem that employees would be glad to have jobs. This store is the worst I've been in. We travel frequently to Myrtle Beach, South Carolina and I frequent most of the Walmart stores there. The people there are friendly, courteous and, for the most part, seem very willing to help. Obviously the Management of these stores is doing something right. I have made a complaint to the Midlothian Store (Walmart Way) Manager before and he could care less. My complaint today is not specific but general in nature. We are waiting for a Walmart to come to Powhatan, Va. I surely hope, if this happens, that the service will be more upscale than the store I have referenced. I hate to be so negative but someone in higher plaes needs to know the lack of quality service in this store.

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GloriaMound City, KS

Reviewed Oct. 23, 2008

I have asked repeatedly for several items at this store. I get some stupid response about the computer ordering and if it does not have the info needed the manager or employee is not able to order specific items. I have asked about the super rolls of sparkle paper towels for this store. I know that Walmart handles this item as I have bought it up in the Overland Park area. Now I'm about 23 miles from Ft Scott and 80 miles from Overland Park. Why is it you do not serve your rural stores as you do your city ones?? This is not the only item on my list, but as of now it really is my pet peeve. The store you have in Stanley Kansas is a beautiful store. Pleasing to the eye any carries so may more items than Fort Scott, which by the way looks like a big ugly barn. The people in the metro areas have dozens of stores to go to and we have this one measley one that when it was opened had less than the one that it replaced. To many things to mention. I wish Target would move into our area so you would have competion as I'm really getting fed up with Walmart.

You say your prices are the lowest, but please look at the amount of product packaged. Do you think that we who live in the sticks do not notice that we are paying the same for some items and getting less in the package. I,for one, check this out and I'm sure that a lot of other people notice the same thing. It's that you think that you have a monopoly. Not so. Even though we live in the sticks we are not as dumb as you might think we are... I plan on not doing much Christmas gift shopping in your stores either, I haven't since you gave up lay a way.

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FmIrving, TX

Reviewed Oct. 23, 2008

The Walmart Store in Irving Texas on the 183 Airport was out of an item such as Bodywash for about 6days and there was not notice to customers for this hardship.This Sauve Shampoo product line of bodywash items was missing and when I contacted the Supervisor on duty she came over after a long wait of 5 minutes to just say this in a childish manner that this product is not in stock and thats why it's not here. Duh. As a child would put it in a simple way. Just stupid. So I asked what are you going to do and she replied when we get it we will stock it. This is a pathetic example of an average worker in the position of a supervisor for a big chain like Walmart which needs more leadership.

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SamDeatsville, AL

Reviewed Oct. 22, 2008

I was shopping at Calera Walmart and found that I had bought some meat, and they're out of date.

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SamHolly, MI

Reviewed Oct. 21, 2008

I was just about to buy a Walmart bike. Thank goodness I read the complaint about the former customer who purchased a bike from you for which you do not stock tires, and then gave him such a hard time. No soup for you.

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KimYuma, AZ

Reviewed Oct. 21, 2008

I am trying to settle a dispute with your jewelry dept concerning a return of a tennis bracelet. Walmart is giving me NO satisfaction whatsoever. This is a relatively simple matter if only someone would listen and take "customer service" seriously. A reply to this email will convince me I have a interested party. If not WalMart is just another cheap store.

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MariaJersey City, NJ

Reviewed Oct. 21, 2008

I have been to this store on so many different occasions and I recently noticed that I was being overcharged by a couple of cents. Then on my second visit, I was overcharged by 33 cents, on my third trip also so I send a complaint to the store and I was told that they were going to address the problem. Well, I went back to the store and their prices on the shelf rarely match the prices that the register rings up... So I looked around and they had rollback price tags that said one thing and a huge sign with another price for the same item.

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KayMesa, AZ

Reviewed Oct. 21, 2008

I purchased three containers of the Great Value Buttermilk Biscuits from this store. About a week later, I opened them to prepare for dinner. To my shock, there was something rock hard in several of the rolls as I separated them. Upon investigation, it was clear that the hard pieces were chunks of shattered glass! I set the mess aside along with the original wrapper and opened another tube. I found the same with the second and the third tubes! This was especially frightening since I was preparing these to be eaten by four children as well as the adults in our family! The consequences, had I not been paying close attention, could have been grave!

As a result of this matter, I am very leary of any Wal-Mart products and will not be bringing any into my home. Items purchased by others however, also concern me greatly. These products could easily be digested by another child, and how can I be sure what my children are eating away from home, such as, at church gatherings, friends’ homes, and daycare where Wal-Mart products may be purchased and have the same or similar contamination in their products!

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DonKernersville, NC

Reviewed Oct. 20, 2008

I have been purchasing motor oil for years from Walmart. When the price of crude was 140plus/barrel a 5 quart container of Pennzoil was priced at 997. When the price of crude started to substantially drop a month ago the price was increased to 13.50, then a couple of days ago rolled back 12.00. I don't understand the huge increase, now oil is less than 70/barrel. I can buy the oil cheaper by the quart from a local parts store. Do you expect to reduce the price further?

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JulieLaguna Beach, CA

Reviewed Oct. 19, 2008

I purchased the GE Walmart canister vacuum, model number 169072, 8/6/07. I ordered replacement bags GE Canisters Style CN-1 5/07 as recommended online. They did not fit. The vacuum will not work without the correct bags. I called 877-207-0923 7/2/08 and spoke to Bill in Walmart customer service. He said the bags were renamed Arm and Hammer VC396. Bill said the delivery would take 6 weeks. I ordered them. They didn't come. I called back 8/14/08 and talked to Bill and reordered. I asked if the bags could be sent by faster mail. Bill said, "No, they could only come in 6 weeks."

When they didn't come, I emailed Walmart online customer service and complained. They inquired if the purchase was made online or in the store. I responded and said I purchased it in the store. The customer service did not respond. I sent a follow up email and received no response. On 9/28/08, I sent a letter of complaint to Lee Scott CEO of Walmart reviewing my customer service complaints and requesting a refund on my vacuum or the correct vacuum bags.

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DonalCircleville Ohio, OH

Reviewed Oct. 18, 2008

For the past 2 weekends my wife and I have been to the local store here in Circleville. Last weekend the garden center doors was still locked at 12 noon. This weekend we went down to shop and the same thing at 10:30 am. I called and spoke with acting manager Mike who stated there was no reason for them to be locked. I agree, we and a lot of older people like to take the shortest walking distance to the store and enter thru the garden center where we also shop.

I average approx., anywhere from 300 to 500 per week at this store in food and other items. We use to shop at Krogers for our food items and found better deals at your store, but if this keeps up we will cease to buy anything there. My wife has a credit card there under the name of Margette **, same address, but I pay the bills so I will be the one who says where our money goes. If you think I'd like you to check her account plus what all the cash and checks we write there. I have a close friend who works for you by the name of Carol ** who lives across the street from us, so if there is questions as to my complaint, asked her. She will tell you I shoot straight from the hip and pull no punches as to what I have stated.

A week ago I jumped the store manager (woman, no name) and said I was checking out thru that department and leaving thru that door and she checked me out and let me out that door, but turned around and locked the damn door right behind me with other customers trying to get in. Now if this is the way you like to retain customers this is up to you.

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PamelaAvoca, NY

Reviewed Oct. 17, 2008

A couple yrs ago Walmart Special Kitty Littler changed to a new bag look. The original was in a bright red bad w/ grey litter, the new was a dull red.... but THIS litter was white dust!!!!! I complained and returned all I'd purchased. I say that to say this: Not long ago Special Kitty changed their Special Kitty brand LIKE PURINA... It came in a blue shiny bag... to a light blue bag... 'a new look'. I have learned these new 'looks' also mean SOMETHING INSIDE HAS CHANGED. One of my cats started getting diarrhea, first runny and almost black w/ blood, then it changed to pancake batter color and consistency. The vet tried everything... After the ENTIRE summer, he said I should try special food, that perhaps he was reacting to the dry cat food... And sure enough, the problem was this NEW 'PURINA LIKE' SPECIAL KITTY DRY FOOD!!!!! I almost lost the boy... So be alert... Any change in the outward, means change on the inside!

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JoshAbingdon, IL

Reviewed Oct. 17, 2008

I purchased a 50 in DLP HDTV in Jan. of 2007. About 6 weeks after I purchased the tv, the unit quit working for me. I had to wait 3 or 4 months to get a new tv from the manufacturer. Now, Oct. 2008, my tv isn't working again and although I bought the extended warranty they are trying to tell me the repairs aren't covered because the bulbs are a consumable item. I read the new brochures in the store and it does say this, but I specifically asked the employee inside Wal-Mart before I purchased the tv. He told me everything including the bulbs were covered throughout the extended warranty. I explained this to the manager at the Galesburg store and he said it didn't matter what he said that's not the policy. So it is up to me to pay for the repairs.

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SarathAtlanta, GA

Reviewed Oct. 17, 2008

I purchased 6 X Gold Fish and 2 X Alb barbs from walmart Chamblee GA Branch. I add them to my existing tank. Within 2 days time, my entire fish community start to die. I checked water each day from the Petsmart and not any problem found. Ultimately I researched the situation and found Ich symptoms are in all fish. I spent lots of money for Fish Chemistry and Medications.

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MargitCape Coral, FL

Reviewed Oct. 17, 2008

I purchase Pepsi Products approx. 10-12 Bottles weekly. On the 14th of Oct. I bought Pepsi at Walmart. After opening to have some with dinner, we realized that it tasted as if there was a chemical added to it. We poured the two glasses out, noticed that it almost exploded in our sink. I took the remainder of the bottle to Walmart where it was purchased to make them aware of it, as I did not want other people to get ill or worse. There is no one else in our household who could have added something as only my husband and I live in our home.

Walmart treated me like a moron, kept asking if I want money back. I replied no, just wanted them to be aware as the same Pepsi lot was still on their floor. The reply from them was, Hhm the Pepsi man just left we will show him this bottle next week. I know that it was thrown in the trash after I left. (That is what I assume). They could not be bothered, as the manager seemed to be in a big hurry to attend to something else. Do these people have conscience at all, or is it really mental impairment and they cannot help themselves. Should Walmart employees not be trained better in how to respond to a potentially serious situation??

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Wal-Mart Company Information

Company Name:: Walmart Vision Center
Website:: www.walmart.com