Wal-Mart Reviews

Wal-Mart insurance is the worst insurance in the US. It pays nothing on your claims. Under the current coverage, I recently received a doctor bill for $115.00. This insurance is supposed to be 80%-20%. Insurance paid $24 and change, and my portion was $77 and change. I don't know where you went to school, but in no way is that 20%. And this is only 1 instance. If you work for Wal-Mart, you are basically a labor slave - minimum wage with the poorest insurance available. And all this from a multi-billion dollar corporation. I bet poor old Sam Walton is spinning like a whirling dervish in his grave at what his good intentions have now become.

I ordered a DS game before it hit shelves. I was told it would be here before my husband is deployed to Iraq on the 26th. While tracking it, I've seen that Walmart.com intercepted this several times (7). I complained and still nothing, but interception. My husband was deployed without having an early Christmas present to take to Iraq. I talked to a customer service lady today who stated I was being rude due to my voice. Well, my voice is my voice. I don't like being treated like a 3-year old and I was being very nice. Anyway, they want to give me a refund now, which means 7-10 days to get this. The game is now sold out! I spent two weeks going on with Walmart.com, talked to customer service and the Walmart store. They wouldn't even allow me just to pick up the item from the local store. They refused to do this. I'm so frustrated that now I can't stand it. It took many hours and days to work with this company.

This is regarding the green spotted puffer fish that they sell. They do not take care of them properly, nor do they inform you on how to take care of them properly. They have them in fresh water, when in fact, these fish need to be kept in brackish water, which is a mix of marine salt and fresh water. In the tank, they have a cup of aquarium salt, which is incorrect. They also tell you to keep a cup of aquarium salt in the tank at all times, which only kills them. They say, "These fish die all the time. If you return them, we will only flush them down the toilet and issue you a refund." The rest of the tanks are always dirty with dead fish floating all around. They do not know how to take care of fish and have no right to sell them. I'm shocked that no one has stepped in yet.

I purchased two dog toys yesterday from my local Walmart. My dog promptly chewed through one (which is normal). What I found inside the toy was horrifying! There was plastic bag with a coil of two inch foam! The foam could easily become lodged in a dog's throat and kill them! The plastic bag and small hard plastic squeaker part that was attached are also huge choking hazards. This product is incredibly dangerous! It is not at all suitable for dogs! The product is a hedgehog made by American Dog Outfitters (made in China) # 72253376908. I'm out $7 and hours of safe fun for my dog. Luckily she was not injured with this product.

My daughter's boyfriend and my self purchased jewelry for my daughter for her birthday and Christmas through the online part of Wal-Mart. For her birthday, we purchased a heart necklace with both their birthstones and their names engraved. For Christmas, we purchased a ring with both their birthstone and their names engraved. Between the two items, we paid $110. Both items turned black, and Wal-Mart said there was nothing they could do because it was ordered online through Wal-Mart. So basically, I am out $110 for junk jewelry. Lesson learned. Don't buy jewelry at Wal-Mart! They do not back it.

On 10/17/2009, I went to Walmart and purchased an HP Deskjet F380 Ink cartridge at 3:02pm (as per receipt). The model HP Deskjet F380 is the printer I use at home and so the sales associate checked the ink cartridge box and clearly saw it on the box, hence that was the correct ink cartridge. I got home only to realize that the cartridge does not fit, indicating that it was not the correct one or a manufacturer's defect. I returned to Walmart only to be told by a manager, called Nathan, that they wouldn't accept the return because it is an open box.

My daughter was riding her scooter after only having it for about 6 months and it just cut off. The damage is that I somehow cannot find the receipt. I purchased it for Christmas along with the warranty. Walmart was not able to pull up my info with my telephone number, so I cannot exchange it for another one.

I know I was wrong for losing my receipt but when you can't remember, it's a problem. I returned a swimming pool I bought back in June 2009. I needed the money so I returned it, but if you pulled up my history, you will see that I spent a lot of money in Walmart. They asked me the exact date I bought it. I couldn't remember so I paid $99.00 plus tax and I asked them to go back to middle of June. They couldn't do that either. I loved Walmart but after they cheated me out of $50.00, I was so ashamed I haven't been back to your store. Times are hard, I'm on disability and you aren't hurting for anything. They belittled me and my pride, so now Target and Kmart are my stores. You lost a good customer over $50.00. Thank you for your time.

I worked for Wal-Mart for almost 5 years. I was a cashier in the beginning and they started pulling me to stock. I worked 3rd shift. Eventually, I was stocking in the Pets department every night. I had to take a leave of absence for 6 months due to an injury prior to working there. I came back in August of 2007. I was put in Pets permanently. At first, I had help for approximately 6 weeks in the Pets department. She then went to another shift. I was left on my own. Mind you, this is a very large Pet department. It grossed over $4 million a year and was 59th overall in all Wal-Mart stores worldwide according to my department manager.

I went to Wal-Mart in the morning at around 10:30 to look for an iPod charger for my boyfriend’s iPod for his birthday. He had lost it and I wanted to surprise him with it. So I asked what charger would I get right and a very nice gentleman (he was young and short) helped me out and told me which ones would work with it. And so when I went up to buy it, a different guy helped me out here. I was gonna be using my Wal-Mart credit card to buy it and I did asked the guy behind the desk (he was a tall, big, and muscular ** around his 30s or 40s) if I could know my available balance. He gave me a blank look and answered to me like, “How do you want me to do that?” Ugh! I got mad and was like, “Huh”? And he said, “Can't you just call?”

I was shopping in Walmart about a week ago and I noticed the clerk putting out sealed plastic containers with a Beta fish in each. They all looked pathetic but one had only about 1/2 inch of water in it (the rest were certainly not much better). When I called it to his attention, he smirked and said they breathe air. From the looks of the entire fish department, I don't believe they have any business selling fish. There are no consequences to me except an overwhelming sadness at how callous and uncaring we have become about living creatures.

I bought a peach tree in the spring for $20. It was dead, I guess, when I bought it. I planted it when I got home and it never put a leaf on. The tag on the tree said the tree was guaranteed for a year. I didn’t know this when I bought the tree. I was going to throw the tree away. I happened to look at the tag that was still on the tree. I took the tree to Walmart’s garden center. They sent me to the service department. The lady there said if I didn’t have a sales slip, she couldn’t give my $20 back. I spend about $15000 a year at Walmart. I will try shopping elsewhere.

I have a concern in the New Rock Hill area Wal-Mart. The store has not worked with college students, such as scheduling. Students are not in control with their college schedules. They are part-time workers. The managerials are hard to work with and hard to reach. If you have a doctor's excuse, you are still considered an unexcused absence. This can frighten students, because they need to work. The store should be held accountable. The quality of education for our children must be acknowledged. Students are our tomorrow. Wal-Mart cannot play by only Wal-Mart rules. They must be in compliance with other retailers. I still love to shop at Wal-Mart, and I will continue to shop at Wal-Mart. This is an issue that certainly and easily can be resolved. I trust that this matter will be handled quickly.

I purchased an RCA TV in November 2007. The sound quit working and was told by my local repair shop that they could not get the part to fix this (signal module) because China had a freeze on the parts. I have tried calling RCA and was talking to someone in the Philippines. They said they would replace the TV and have someone from the United States call me. It never happened. After many calls to RCA, I got some office in the USA. They could not help me. I called Wal-Mart’s 1-800-wal-mart. They said they would get back with be in couple of days (never happened). I have, for the last 3 days, been calling Wal-Mart’s 1-800 all hours of the day and night and get nothing but a busy signal. What can I do? I have an RCA TV, paid $575.00 and cannot get it fixed or replaced. Consequences: lots of time and aggravation.

The dreaded pop and then nothing. I bought the TV on 9/8/08. It popped on 9/21/09 and like all the others, it was out of warranty. I’m still waiting for ITI to return a phone call from 3 days ago. I talked to one live person at ITI and she transferred me to the "out of warranty people.” I called at least 5 times and never got to talk to anyone in the out of warranty department. I would not recommend anyone to buy their junk! Count me in on the lawsuit!

Just a few comments about the pet departments at Walmart: I am the department manager over Pets at my Walmart. The reasons why the fish and tanks are in bad shape at some stores are many. You may get a "bad" order from the hatchery. I’ve had customers tamper with my tanks, putting Bettas in with other fishes, moving some fish into tanks with aggressive fishes. The main reason is that there are not enough associates to keep up with the responsibilities.

I was returning some seat covers without my receipt ($19.96). Lynn took my seat covers, then I went back to exchange them. I came back, and Lynn was gone. Jasmine waited on me. I told her I was exchanging the covers because they did not fit. She asked me if I had a receipt. I said no. I was just wanted to exchange. The seat covers did not have a UPC code on them. I told her I bought them that way, and she didn't believe me.

I was shopping for pet fish that day, February 7. As I approached the pet section, I saw that the fish tanks were filthy. Some fish were floating around dead and some of their water haven't been changed in so long the water was extremely low. I went and got an employee. She looked at the situation and went to get a manager. The manager had an attitude, like it was no big deal and said, "Okay, we'll deal with this later." I said, "Wow! You're just going to leave it like this!" She told the employee to clean it up. I just left the store in disgust and purchased my fish somewhere else.

I have ordered an Economy Buster Orthopedic Mattress set online. It should have arrived from September 8th to 14th, but I haven 't received it so far! I have to sleep on the floor! The order number is ** and my mailing address is **. Could you help me to get my payment back to my account if I don't have the mattress set? It has been such a long time!

I bought the coffee maker and it leaked every time I made coffee. So, I took it back to Wal-Mart. And again the same thing, so I then took it back after several uses. When I took it back, they said this would be the “last time”. I also got no tank filter this time. After several days, it too began leaking. I took it apart and found the leak, which is the pickup tube that is made for 2 O-rings at each end but only has 1. I went to the hardware store and get 4 O-rings. And after putting it all back together, guess what? No leaks and great coffee. You would think that for the cost of 2 little O-rings, going back and forth could have been prevented. You might want to tell Production to spend the 5 cents and use better judgment because honestly, I love the coffee maker, but the hassle could have been prevented.

I had just made a purchase, a hair dryer to be specific. Anyhow, I walked out of the store and the alarm beeped. Not a big deal, it happens a lot. So I stopped and allowed them to review my receipt. To my surprise, the employee started opening up the box of the hair dryer frantically. I asked him what he was doing and he abruptly told me to "shut up" in a loud, stern voice, loud enough for other patrons to hear. Needless to say, I was mortified. I again tried to speak and the employee, in his exact words, told me, "to shut the hell up, you **. I know there is something in this box." Needless to say, there was nothing other than the hair dryer I purchased. I was speechless. Never have I had an experience like this in my life. I love Walmart and shop there regularly. However, I do not believe after this experience I can return. I was completely humiliated in front of the staff and other patrons watching in disbelief. I now wish I had gotten this person's name but in the midst of everything, I grabbed my hair dryer (now out of the box) and left.

How is it possible that Wal-Mart is allowed to sell Hartz flea control drops for cats, after the Department of Agriculture has deemed this product toxic and unsafe and numerous lawsuits have been filed against Hartz? I feel not only is Hartz responsible for adversely effecting dogs and cats, but Wal-Mart is also responsible for continuing to stock and sell these deathly products. How can Wal-Mart be held responsible and be made to do the ethical thing and remove these products from their shelves? My cat is only one of thousands who had negative reactions to this product, and I want more than my money back from Wal-Mart. I want justice. Thank you.

Uh, 2 of my cats were murdered by their Special Kitty cat food. What is going on with this suit? As a result, I have extreme emotional stress resulting in disability as well as vet bills.

I emailed the Walmart email address listed on the sales receipt to earn a chance at a large dollar Walmart gift card. After entering more personal data than I would normally do, the Walmart site stated that I would have to make a purchase at three of several sites listed to be eligible for the award of the card. I terminated the data entry at that point. Oh, oh! Too late! I've been receiving about 20+ unsolicited emails from these Walmart vendors daily since I filled out their "Free Chance" promotion. I am not a "Happy Camper" with Walmart right now and will see a manager on my next trip. I also plan to forward (in other words -"flood") these unsolicited ads to some vulnerable Walmart company site as their "reward"!

On 09/01/09, my wife purchased with a credit card 4 tetra fish at $1.84 each. She has had fish for at least 25 years and is good at caring for them. Within 24 hours all 4 fish died. She went back to the store on 09/04/09 with the receipt (as it says on the bag) to get a replacement of the 4 fish. The store clerk told her that after death, she should have frozen the fish and brought them back to the store as proof that they died. The clerk said that it is written on the bag to do this procedure.

Today, I went to pick up my site to store package at the Walmart in Glenolden, PA. I pushed the button for someone to help me, waited 10 minutes just to have someone come and tell me to come back in 30 minutes. But I had shopping to do so I calmly said okay and came back only to hit the button, wait another 10 minutes, and have multiple people come back and say they didn't know how to do it and they would find someone who could help.

I stopped at this Walmart to pick up a P/X and some grocery items. I came up to check out and there were only about five lanes open plus, a ten items or less lane at the Tobacco Stand. This lane was moving very slow. I observe a gentleman watching over the cashiers and suggested that he should open more lanes. His answer to me was: “Why don't you go over to St. Rita’s Hospital in Lima and get the cashier who is there.” I found this very offensive and told him so. Upon arrival at home, I called the store and found out the manager was on vacation and I talked to an assistant by the name of Tom. He did not even ask for my name or phone number. In the future, I am pulling my and my wife’s P/X out of Walmart and will take them to Kroger. As I am in a service profession, this would never go.

I bought an Acer laptop from Walmart and also bought the 3-year extended warranty. Not ever at any time did anyone explain this warranty to me, what it covers and not. I was too excited at the time to ask. Two years later, time for service and they sent it first to a company in California that repaired it somewhat. Four days later, it was broken again and the customer service people at Walmart sent it to this company in Florida. Well, lo and behold, they could not fix it because they said it had liquid spilled on it. Now why did the company in California repair it and never state liquid spilled in it until they were back into a corner by Walmart and they gave in to saying there was also fluid spilled in it? I am a grown woman and have no children at home. I think I am a little smarter than they gave me credit for. Therefore, $800+ and a broken laptop.

The checker, as most of them are in this store, has an ‘I don't care’ attitude and I'm going to take my slow time on checking you out. This checker walked extremely slow to the front of my buggie to scan a large item. I asked her, "I don't think you're in a big hurry today." She said, "Nope, gonna be a long day." I said, "Well, maybe I need to take your advice." So I took my darn well slow time on getting my debit card through the machine clicking, slowing. I acted just like she did. Ridiculous! She just grumped and handed my bag to me. I don't think she likes it when someone treats her that way. This is not the first time I have had bad experience in this store. Economically, people will go elsewhere for good customer service. The store clerks on the store floor will not take you and show you where something is, they point and say "Over there." I tried to get help at the customer service desk and was refused.

After 3 days of searching Walmart and driving to 4 stores, one of the most helpful associates who took time take care in Oceanside Store "**" let me know that the laptop "Toshiba for $498" was available in Temecula and gave me their telephone number. After verifying that had 4, and I mean verified 4 of these laptops, I drove from Bonsall to Temecula and was given an open laptop. My husband who worked for Sanyo Fisher for 21 years looked at the box upon my return (1 1/2 hours) and said it was opened and the factory seal had been broken. Looking inside, it was very obvious it was a used model.

I have always been disappointed with Wal-Mart's service in the Glenmont, NY area, but, lately, it seems to have gotten even worse. This location recently remodeled, which would seem like an improvement. Instead, it has been a hassle and several items were not restocked once the store was finished. At least 10 new registers were added to this location - totaling about 30 in all - yet, I have never seen more than 8 registers lit up and open at a time. The express lanes are backed up with people just wanting to buy one item, but must wait almost as long as those in regular item lanes.

I purchased a TV on Black Friday for a Christmas gift for my daughter and grandson and in July, the screen went blank. I have called the company at least 50 times and got no one. We have written the company, sent complaints and went to Walmart. I took it to a repair man and he said the control panel is no good and can’t find one to replace it. I really think the company should replace the TV or repair it at their expense.

I am 73 and handicapped. My grandson (16) was with me to lift things too heavy for me. The cashier insisted on checking his ID card, he is 16. Rather than causing a big scene, I sent my grandson to the truck. I then told the cashier that she could get someone to place my basket full of items back on the shelves, etc. My question is, is it against your rules for a 16-year-old to lift a 30-pack of beer onto/off of the cashier's counter? I have done this many times with no problems at all 3 Walmarts in Hot Springs. Suddenly, it's against the policy or law? Thank you in advance.

While returning items that one of my kids received as a gift (we already had both of these movies), the customer service person told me that I was going to be penalized since I did not have a receipt! I did not have a receipt because it was a gift and since the movies were never opened and they both clearly came from Walmart, then what was the issue? Apparently, a consumer can only return so many items a year and then they become penalized. Well, I am a social worker and have a variety of patients who I work with, and many of these patients have loved ones that live out of town or out of state. These patients receive items from loved ones and if the item does not fit, broken, wrong color or for whatever reason the patient is not able to get out one of their own and wishes to have the item returned or exchanged, that is where I come into play.

I’m very disappointed about the loss of the aquarium fish. This store had healthy, disease-free fish and a good selection to boot. I and my many fish-keeping friends are praying for their return. The prices were pretty much unbeatable also!

I have the biggest complaint ever. They used to stock Reynolds vacuum seal bags, but now they do not. They don't stock Downy dryer sheets anymore either. These are the only ones that I can use because of an allergy. I bought a Swiffer wet jet and they don't stock the pads for them either. This really pisses me off. They get you to buy them and stock them for a short time, then discontinue them. Then, they have the nerve to say that is how it goes.

I purchased what I believed was a 4-disc box set of Monster Ballads. Walmart.com advertises it as such; however, what I received was a single disc with only 16 tracks. Nothing at all like what was described. I confirmed that the UPC on the item I received matched the UPC on the items description on the website. I then searched that UPC and discovered the item is in fact a single disc at every other retailer. I immediately contacted Walmart.com and after 4 days of back and forth emails with various employees who failed to even acknowledge the issue, I finally called them.

We have 3 ponies as family pets and somehow, they got into the cat food (special kitty) when we were gone. This has happened one other time and they were just fine. Nothing happened so we thought nothing of it. Well, this time, a day later, one of the ponies died. There is nothing else that they got into and this just doesn't seem possible. We even talked to the vet when she was acting weird and they weren't even worried until we called them back saying that she died! My daughters and wife are very upset.

I purchased pork baby back ribs on 8-22-09, expiration date on the label was 8-23-09. I opened the package on 8-23-09 to cook the meat, the smell was atrocious. I returned the meat to customer service. The assistant manager exchanged the meat for a different package dated 8-28-09 and said this one should be alright. I returned home immediately, opened the package to cook the contents and much to my surprise, this one was rotten too. I returned the package back to the store. Now the problem of how much to refund me became the problem.

I am so very disappointed in Walmart for not standing up for freedom in this country. They have crumbled under pressure and are not advertising for Glenn Beck any longer. Since they have dumped him, we are dumping Walmart. I will be passing this message on to others who I am sure will do as us. My great, great grandfather fought as a revolutionary patriot. Glenn Beck uses facts and actual data to expose truth. Walmart is pressured to not support him. Goodbye Walmart, I can live without them.

I went in to purchase a specific product for a friend. I comparison shopped as always and chose the best deal for $10.56. At the register, it rang up $11.56. I told the cashier. She said that was the price. I paid, walked directly back to the shelf and verified only to find I was right. I was directed to the Customer Service Department by the cashier. (Her job was to put the money in the register.) After waiting for two other customers, I told the clerk my situation. She began my refund of $1.08. She had me sign, as if I did something wrong and said thank you. I told her I appreciated the courtesy but wanted the price in the register to be corrected so others would not endure the same inconvenience. She said she would see what she could do. I'm guessing that's where it ended. Just a little guy feeling bullied by the big guy.

My grandson bought a Weed Eater from the store (he just bought a new home). He had the Weed Eater in the garage. When he finally opened the box to use it, he found a used Weed eater that someone had returned for a refund. Walmart evidently did not check the returned item and resold it. My grandson tried to explain but they refused to give him the money or trade for a new one. Several people saw him open the box because we were all over there helping remodel his home and help in the yard work. We asked them to track the UPC no. on the box and see if it was returned at one time. They refused. Walmart is supposed to be the greatest store in the USA. Well, this is unacceptable. And I promise you, if something isn't done, I will turn to Channel 2 News to have them help us. Maybe $112 isn't much to Walmart, but to a young man with a wife and baby, it's quite a bit. Thank you so much.

First, I would like to compliment the Mitchell, SD store. They do a good job keeping the shelves stocked on busy days and they have many benches to sit and rest on; that is important to many customers and they have a good layout of the floor. Now about the Pierre, SD store, we have to travel 60 miles one way to get there and when we do, most of the time, the shelves are empty of the standard products. The last three trips to the store they did not have any Zesta crackers on the shelf and once I asked if they would get some from the stock room and I was told they didn't have any. Shouldn't common sense tell the management that the products that go off the shelves the most and fastest be stocked and checked more often and order more of that product to begin with?

The Wal-Mart stores would not take my mother's check for the needed medication, Seravent for COPD. I knew there had to be a mistake because my mother had over $2,000 in her checking account. My name was on the check and the check that was refused was because my name was on the check. The company Wal-Mart hired to check checks for purchases said I bounced a check with Wal-Mart. My husband was in the car waiting for me and I took him home and picked up my checking account statement to prove it was impossible for me to bounce a check and returned to Wal-Mart.

If you visit any Wal-Mart in Chicago, prepare for "Ghetto mentality treatment." This includes, but is not limited to:

My complaint is you are replacing all brand name products with your Great Value brand! I have tried some (not all) of these and have only found a couple to my liking. I prefer to be able to choose whether I want an "off brand" or one that I like much better. Please take into consideration your customers and the fact that they would like a "choice" in their purchases. If this continues and I can't purchase the brands I want, then I will be forced to go elsewhere to do my weekly shopping. Thank you for taking the time to read my 'complaint'.

I was asking about the Durabrand DVD players that were on recall and the lady was nothing but rude. She said if it was put on recall today, it would be on that board today and until that, there was nothing we could do about it. The lady could have been a lot nicer.

I have been in food management for years. I know how to manage the people who work for me. The manager of this store does a very bad job. On a regular basis, the store is out of products. I realize that he does not do the ordering, but he is responsible for the employees who do. No damage has been done, just the inconvenience of not being able to buy the products I want.

I recently reported an accident that occurred at my local Walmart here at Copperas Cove, TX. This happened approximately at 2:45pm at 08/22/09. I was in the refreshment isle picking up a 24 pack of Pure Life bottled water which was placed on a stack at least 5 1/2 feet high. When I proceeded to put the package in my cart, the next package had slid off the stack and onto my shin and foot area. When this occurred, there was a worker placing the Sam's Choice water onto stacks less than 5ft. away and did not bother to ask if I was okay. I even said, "Ouch," because it did hurt me. Those 24 packs of bottled water are not light (about 30 pounds) and coming off of a shelf that is at least 5ft. high, it felt like 100 pounds. I was nice enough to put the package back up on the shelf upside down.

Back in July 2008, I was put in the Clarion county prison on false charges, while I was working at the local Wal-Mart. While I was in prison, I called Wal-Mart and told them that I was unable to come to work. I was in prison for only 5 days till I paid to get out. My very first stop was down to Wal-Mart. The one manager told me I was not able to come to work that night though had to wait and talk with the main manager when he came in next. I came in when the main manager was there, and he told me that for the time being, they had to let me go.

Okay, I have a handicap granddaughter and we went to your store in Galliano last week and I asked the lady at the door for a cart. I told her it was to go get my granddaughter. She can't walk much so when we go to the store, we have to use the cart for her. She told me that I couldn't use it for her and I asked why. She said because she was a child. I told her that I would be the one that would control it and she still wouldn't give it to me not until I said that I would report this. There are people that don't need it, that I see them give it to and someone that really needs it can't have it, ** and I took it.

Currently, Walmart has issued a recall on Durabrand DVD players for safety issues. However, I purchased one but I don't have the original receipt so they denied to give me any type of refund.

My son bought a Samsung camera in June. The shutter button started sticking. We returned it with the receipt and they told us that since it was past 30 days that all we could do is send it back to the Samsung Co. and have it fixed. Well, how is the consumer to know that the button was going to stick after their (stupid) 30 day policy. Now come on, what is a 14 year old boy going to do with a camera that isn't functioning properly? They don't stand behind what they sell. Why should it be up to me to fix it and send to the company when in fact the Walmart store can send it back to the Samsung Co. for the reimbursement on a broken item? Don't tell that they don't see a reimbursement on other things. All I can say is that they need to back their merchandise and make the company that it was made at their problem, not mine. Thank you.

I have enjoyed shopping at Wal-Mart for many years. When I heard on the news that your upper management was supporting the Government Health Care, I will not be darkening the walls of your stores anymore! I would rather pay more at Walgreen's than support that idea that isn't working well in countries that have similar health programs.

These people issued a credit card in my son's name while he was deployed to Iraq in 2005. They are demanding payment from my son who could not have possibly filed for a credit card while on combat duty in Iraq. They refused to clear up the situation. We did not know about it until he started getting mail and phone calls from collection companies. These people refused to give a name of who they are calling for or a phone number. One of the more rude ones just called me. I am an old woman on social security. Certainly, neither my son nor I can pay for someone else's bill that we had nothing to do with it. Wal-Mart management in Bentonville (I lost the name and number) said they would send an affidavit in the mail for my son to sign. He was again in Iraq when I made the call. Wal-Mart never followed through.

I am very disappointed that you no longer carry Whole Wheat Flour, a healthy food product that is most popular with making homemade breads and biscuits. It seems with the extremely large section of the food market devoted to Mexican foods, that this product could certainly be continued. I enjoy shopping at this store, but because I like one stop shopping, I will now shop elsewhere. Thanks.

Their 1-800 number keeps calling me and telling me I won a $1,000 shopping spree but the catch is I have to buy six magazines a week to get it. Well, there is no way I can afford that. I have two kids and my husband is disabled. I’m 30 years old and work at Hardee’s to support my family. You tell me, is this a joke or what? And it wouldn’t be bad but they keep calling me. The number they are calling for is 1-800-922-0204, and my code, so they know who I am, is **. Please have them leave me and my family alone. Thanks for your time.

I got an email stating I won a Wal-Mart card for $1000 and never received it. I wrote Wal-Mart with the email and never heard from them either. PCH sweepstakes was told my number won (my # **) and it only won in Idaho; however, my email said in El Cajon, CA and I never got anything nor did I see anyone in El Cajon win anything. My question is, are these two scams?

On two separate occasions, we came into the store and bought items that we did not leave the store with, due to the fact the cashier did not check the bag station to see if we had all of our belongings. On both occasions, we had to go back to the store to get our belongings. Mind you, we work all day and just want to go home and cook dinner and go to bed. On these occasions, we did not get to go to bed till very late and the customer service department wasn’t very understanding. In fact, they were rude and unconcerned. I feel that I am a paying customer and deserve some consideration. Is this how Walmart do their business? The impact of these occasions cost me time, gas, and aggravation.

My chief complaint is the shopping carts. I honestly refuse to use any of them, as 95% of them are ready for the trash - wheels clanking, sticking, almost falling off. Everywhere through the store, you see carts deserted because they either don't work or are so loud and annoying. I'm most concerned for the elderly. Unfortunately, I have opted to shop elsewhere because of the situation. Someone should really look into some repairs or new carts.

I thought you may be interested in my complaint about the store's air conditioning. This was the 3rd time that I have been in the Clinton store in the last 7 days, and the store was very uncomfortable. I noticed the little checker, and she was perspiring just like I was. I had more shopping to do, and I left and went to the other grocery store to finish my shopping. I found it very cool and completed my shopping. I know that we have an outstanding manager in Jane, and this time, I did not find her to express my concern to her. The humidity has been very bad here for the past few days, and it was not cool in the store. Thank you.

I bought a 52" that is a piece of crap! I cannot get a full screen. At this rate, i should have bought a 40". It's always cut off at the top and bottom. If I change pics, I lose half the screen.

The assistant managers at the Bastow, CA Wal-Mart allow their favors to be bought by lazy employees. The lazy ones are allowed to sit in the manager's office and chat with some of the assistant managers for hours, while others supposedly doing the same job are out on the floor doing all the work. The lazy ones are allowed to do this, because they bring food, Starbucks, and presents to some of the assistant managers. Then, in turn, these so-called managers allow the lazy ones to sit in the office and get promotions without giving the hard workers an interview.

My complaint is everyone, including Wal-Mart, is selling the eco-friendly shopping bags; but God forbid, you take them in there to use on a grocery shopping trip. I don't think in their training, they go over packing them. You use them just like you do the regular plastic bags people. You don't put the chocolate donuts up on end or turn the cakes on their side, or put 15 cans of dog food in one bag just because you can. I'm just really tired of the "look" I get every time I say I have my own bags, and I'm a nice person, so I haven't said anything, because what I want to say is "Keep the attitude, you sold me the bags, and by the way, I will bag my own groceries," which by the way, I end up doing most of the time.

We had spent around $280 for miscellaneous items on 8/14/09, including a small pork loin roast. The meat looked lean, was well within the date on it and just the right size for the two of us ($5.04). We left the store approximately 1:15 went straight home, put the meat in the fridge to prepare around 3:30. I started cutting the plastic it was sealed in and a strong odor began emitting. I cut it open a little more and had hubby use his sniffer. "That's rotten" were his words. He put his shoes back on, took the meat that I had left inside the plastic and had tied up inside a Wal-Mart bag as snugly as I could.

I entered the electronics department of Wal-Mart on Saturday, August 15 at approximately 1:00pm to purchase a Wii controller. I located the item and went to the register area in the electronics department. There was a gentleman assisting another couple and another worker standing by a cash register. I stood by a register waiting for service to purchase my product. I continued to wait while the lady (approximately 4 feet away) took phone brochures from a box and placed them on a shelf. I continued to wait for some time, when she finally looked towards me and said "What do you need?" in a rude tone. I held up my item and said that I wanted to purchase it. She then said "Over here" again in a rude tone of voice.

Yes, I purchased many items. The lady that bagged them put too many items in the bag because when I got home to unload them, one bag broke and a big can fell on my big toe. It broke the skin and it started to bleed and was very painful. I ended up going to the hospital because I was in so much pain. I tried to put ice on it and took some pain medicine. I thought I broke it but I did not. My hospital bill was $125 plus prescription. I think Wal-Mart is responsible for my pain and suffering and my financial bills. Doris was really nice and took my complaint. Oh, I was at the St. Robert store. I am here on vacation, so this kind of ruined my time here because now I'm unable to do anything because I am in so much pain. Thank you in advance.

First off, I work as a supervisor with Wal-Mart stores. I'm tired of hearing all these complaints about the associates, the stock, and customer service. You need to realize that these associates, including middle- to lower-level managers are under constant pressure and are not being compensated for their work load salary-wise. You have to deal with upper management complaints on top of the same customer complaints I probably hear more than three times a day.

Back 2.5 years ago, I purchased a large screen plasma TV. I bought the extended warranty for $199.00. My TV went on the blink and was picked up by a service company A-1 Quality TV. They advised me 10 days later that the TV was not repairable and someone from the warranty department would get a hold of me. Seven days later in fact there was a message on my answering machine saying they were shipping out a new TV. I received the TV and there was no picture, just sound. I immediately called the warranty company back and they said that someone will get a hold of me the next business day.

I was at Wal-Mart and ordered 2 rings. When I went to pick them up, they were the wrong rings. These rings were thumb rings and they did not even fit up to my knuckle on my other hands. I tried to straighten it out and said put these back and ordered the right rings. Well, she called me at home and said she thinks I should shop at another store. I shopped at that store since it opened. I never had a salesperson tell me to shop else - very rude.

I purchased a TV for my daughter, who is a single parent, for Christmas and it isn't working. The screen went black. I took it back to Wal-Mart and was told I had to contact the company. I still haven’t heard back. My grandson is only 8 and can’t watch anything. She or I can’t afford to replace it and we shouldn’t have to. It is only 7 months old.

I have been employed with Walmart for almost six months until the other day. I went into work as usual and was there for three hours with no fifteen-minute break. I just had a baby so I'm still trying to cope with dizziness and fatigue. I was on the verge of blacking out so I ran to grab a drink because I had a long line of customers so I didn't have time to go wait in line to pay just yet. Ms. Emma, the CSM for that day, approached me and asked if I had a receipt for my drink and I informed her of my present state and she walked away. She then returned and informed me that I was needed in the manager's office. When I got there, the manager told me I was being terminated because I committed theft. I had not left the store with the drink; therefore, I don't understand how it's theft. The drink is a buck fifty. I could have easily paid for it, but instead, I was terminated for false theft and I really don't understand why. Now I have to look hard and pray that I can get a job to take care of my child. I am a single parent and I need to have some type of income but unfortunately I can't because of Walmart's misinterpretation.

I have been drinking Sam’s Choice White Grape Juice for quite some time. The last 64oz. bottle I consumed had probably at least 1/4 to 1/2 teaspoon of a substance in the bottle. I always shake the bottle before pouring, but did not ingest any until the bottle was almost empty. At first, I thought the grit was in the ice until I looked at the bottle. I guess no harm was done. I just thought you might want to know. The number stamped on the bottle is 14:32 CT133-8 Best by 070710.

I bought 2 air conditioners, one on 4-4-09, and the other one on 5-5-09. The first one worked fine, the second one I had to bring it back 3 times before I finally got one that worked. Then, the first one went out on 8-11-09, and then they couldn’t take it back. I had to wait on a serviceman to come out. That one was bought for my mom. She has a lot of health problems. They only have a month and a half in store warranty. I think they should have a longer in store warranty, a lot of their electronics and small appliances are not any good.

Several months back, I persuaded Wal-Mart's home office to install sanitary wipes for the grocery cart handles as they are filthier than an outhouse door knob. And the store in question did so, for a while. I emailed the home office after the store manager's complacency and total ignorance got the best of me and they assured me (via telephone), the problem would be resolved. It was for a short time. I'm over 70 with COPD. I'm so afraid of communicable diseases. At my visit to this store on 08/10/09 at 2:00 pm PT, I informed a manager (Jason) that there were no sanitary wipes at the entrance. He told me he would make note and inform his managers. This morning, 08/11/09, there are still no sanitary wipes.

I usually shop on Sundays. But for the last month or so I really don't want to shop on that day anymore, due to the fact you never have no one working, and the people that are in there seem to be rushing around with their heads cut off due to no help. You need to look into this because as I stand there and wait, people are talking how bad the deli is run. The deli girls are very nice, and usually take one at a time, and apologize to each customer for their wait. Most of the time there is no meat in the case and you feel like why I bother coming here. Please look into this. I want to thank a girl name Mary Jane because she is a very good employee.

I stumbled upon a complaint about Walmart Photo Processing. The person said that they were given a big hassle about their photos because they looked professional and store personnel would not release them. The simple solution to this is to register as a professional. It costs nothing and takes 3 minutes. I am a professional, but anyone can register as a pro, and then you will not be hassled at any Walmart. Thanks.

I bought Polaroid Flat Screen on 09-23-09. TV will not cut on. I called Walmart about policy. They were very rude and informed me that I would have to send back to manufacture and that they only have a 90 day bring back policy. TV was $600.00 and I feel like Walmart needs to take some responsibility to the customer, instead of customer having to ship to manufacture and being without a TV for God knows how long. Extremely irate about the customer service! I cannot afford to go out and buy another $600 TV or ship to Polaroid for however much it will cost!

Wal-Mart has no customer service. I have been to the material department numerous times and I always have to find someone in sporting goods or the shoe department to get assistance with my material. I usually can't find anyone in those departments either. I quit buying material there and now go to Hobby Lobby 50 miles away. My other complaint is items out of stock or they no longer carry. What is up with that? If they are not always going to carry the item all the time, don't get it at all! How can a grocery store be out of Pork & Beans and Kraft mac & cheese? At the same time, I am weaning myself from this bad store. I have a Dillons store 2 blocks away. It has great customer service. Some things are a little higher price, but beats the headache of Wal-Mart. By the way, Wal-Mart produce is horrible. I wouldn't eat it if they gave it to me for free.

I went to the pet department one night to purchase some joint supplement for my dog. There were only two bottles on the shelf. I picked up the first one and the cap was very loose so I put it back and took the other one. The next morning, when I opened the bottle, it was half empty. I counted only 28 out of 60 pills that were supposed to be in the bottle. These pills are $14.95 a bottle, which I consider to be a fair amount of money to spend but I only get half a bottle.

I was just done checking out and walking towards the exit, when I overheard the Wal-Mart store manager telling a manager of another company (that rents space from the Mishawaka Wal-Mart store) that they are not to talk to Wal-Mart customers or employees for any reason. The rental space manager proceeded to tell Wal-Mart's store manager that it was her job to let the public know of their services. The Wal-Mart manager said he didn't care, and that the rental store cannot have any signs pointing out of their rental space facing out towards the customers of Wal-Mart. The rental store manager was about in tears because of the way Wal-Mart manager's tone of voice, and the fact that he was saying that she was not allowed to perform her job to do the duties and standards of their company.

My daughter and her friend were at Wal-Mart a few weeks ago around noon shopping for things they needed to buy (which they did end up buying some products). They were just walking around the store looking at stuff, talking normally to each other. Later they came back at around 8 looking at clothes (they weren't even talking to each other much). When Mike (the manager) came over and asked them in a rude tone if they needed help finding anything, their response was, “No, we're just looking.” Then he rudely stated that they were there several times already that day. He also rudely asked what did they buy last time they were here (which he had no right to know) and he also didn’t give them any time to answer. After he said demandingly they'd need to leave the premises, he also walked them to the door like they were stealing or criminals which made an embarrassing situation for them. Later I came back to the store to complain to him for kicking my daughter and her friend out for simply shopping. He completely changed his excuse and said they were disturbing customers. I responded that they weren't doing so (at this point he was very angry). He stated that he has the right to kick out anyone he wanted.

I purchased a 10lb bag of white sugar from Walmart (distributed out of Walmart, Bentonville, AR 72716) and found a tip of an acrylic fingernail, with some blue in it as I dumped the sugar in my large container. No one at my home has acrylics. It's just my husband and I that reside here.