Wal-Mart Reviews

Although I had requested for that first weekend to be off because prior to being hired I had a commitment for those days, the manager had told me that those of us who were in that orientation will begin Monday anyway because it takes 48 hours for our names to be in the system. We were only given a nametag on that day but were not given the clock in badges because they did not have them ready. On Monday I began work, I walk in to personnel, and they tell me to clock in a very rude manner. I had told them that I didn’t receive a clock in tag. They gave me one and then told me to begin my CBL's. I noticed that my CBL's were for overnight stock, in which I was first called in for but then I had requested cashier and I was told I can do that instead. I was not able to complete my CBL on cashier training because the manager forgot to change it for me. I completed the CBL on Alcohol and Tobacco only. I was told that’s fine and to go on the floor and ask for Sam and they stuck me doing re-shop or returns. I was not given a break at all and was there for 5 hours. Then they put me at the door to collect receipts but no instructions are given to me as to whom and who I do not check. I did no cashier work on this day.

The next day, I began at 7pm again and then I was going to finish working on my CBL. I was told it still hasn’t been corrected for me to just go out on the register and get hands on with another employee. I work on the register for about an hour and then they call me out to go greet customers at the entrance for about an hour. If I don’t go and ask the manager if I’m entitled to a break, I would have been left there. I also tell the CSM that I haven’t received an ID number yet to work the register and she tells me I need to get training for 3 days for the register before I get one. I noticed that 3 other cashiers that began orientation with me were on the registers and I asked 2 of them if they had received their ID numbers and they said yes. How is it possible that they had received it if what the CSM said was true? They had only worked the registers one day and were given an ID number and they were never told to greet customers at the door or collect receipts as I was. I hate to think and turn this into a racial thing but by some of the actions that were taking place and me being the only light skinned there, I just so happen jump into this conclusion. If it’s a rule that that one cannot have an ID number for the register until they have had 3 days of training, it should apply to all and not just the white looking girl.

On my second working day, I was given two 15-minute breaks in which I did an error in punching out that I went to meal those both times. I had thought you punch in and out whenever you go to lunch or any type of breaks so that they can monitor when you are gone or not. As it is, you only punch out for lunch and not the little breaks. Well, when I reported this to the manager, she said she is busy and will not help me fix it that I have to do it myself in a really rude way with an attitude. She was just sitting there talking to another manager fooling around. She wasn’t even busy. It is said that WalMart associates should be friendly. The management in this WalMart in Westbury is highly disorganized and talks down to their employees and is very disrespectful to them. They are very rude, impolite, and there is nothing friendly about them except to those they pick and choose to be friendly with. I had been here for 2 days and I will work on my 3rd day on Thanksgiving (Thursday and Black Friday) which will be the busiest time of the year for the store and I have been given very little training because they choose to have me as a greeter or at the door instead of behind a register getting hands on what I applied for.

Will it be wrong if I call in and say I’m sorry? However, I quit the job because of their lack of professionalism, their poor treatment, their unfairness, and their disorganization. We employees are just a number. The management hires you and then it doesn’t even remember your name and who you are. You are treated like a nobody. I have another job. I am a professional teacher and just wanted to do this for the holidays and do something different. However, I don’t need to put up with that kind of treatment. I feel sorry for those who really need the job and put up with it because it is their only job and the only way they can provide for themselves and their families. Those are the ones that management takes more advantage. It's really sad. I hate quitting on something that I begin with but this store is not worth it. I’m only speaking about the WalMart in Westbury. I hope that it is not like this in others.

I contacted our regional manager because I had questions and concerns about this recent change, and asked him about it. He had our store manager sit me down and explain to me that it was company-wide, and it had to be done. I just don't understand how they could just, out of the blue, take a level 4 sales floor associate, and demote them down to a level 2 ,without the option of a raise on our next anniversary date. Can they do this and get away with it?

I tried to exchange the boxes of unopened bullets for the correct bullets, but was told because of state laws, I could not return them. I was told that I was supposed to be shown the boxes of bullets, before she rang them up to make certain they were what I had asked for. I was not shown anything. I now have $43.14 in bullets that I cannot use, and have no use for since, I do not own a 270 rifle, or know anyone who does. I work for my money, and I am not wasteful. I can understand what and why the law is, but I am not happy that after 5 minutes of buying a 243 gun, and returning back, and asking for exactly the 243 type of bullets that I wanted, the sales person made a mistake that cost me. I lost money due to Wal-Mart's personnel.

When I got to my car, I turned on my cell and I had a message from the pharmacists that just filled my medicine. He told me to take my prescriptions and take them back to city market, either today or tomorrow. (this happened on 10/21/2011) I didn't do it because I was moving to another town. When my new pharmacists called the rifle Wal-Mart, they told her they didn't have a customer by that name. I still have medicine with labels from this pharmacy that states other wise.

So they told us they have it above where the registers are saying some restrictions may apply. We asked to see that, the Manager and Assistant Manager took us over and showed us a hard cover notebook that stated they would only match prices within a 30 minute radius but would not match price with Kwik Trip or Walgreens, which are 2 stores, in a 3 mile radius.

I could understand if they were their own stores but to start making up rules like this, shouldn't the public be aware? And they should have it posted at the doorways when you enter the store, so you don't have to feel foolish at the check out counters. You need to help people understand you really do not match prices!

I e-mailed customer service, and they said to call their video game department @410-586-3685, and they would send me the map no problem whatsoever.

I called the number above, and they basically said they were aware of the problem but that they ran out of premium edition games and they ran out of options. Before the game was shipped, I wasn't notified that they ran out of premium edition games, nor was I given the opportunity to cancel my order because of it. They just shipped the retail version to me. On the phone with the video games department, I wasn't given any options: not for a refund, not for a partial refund, not for a free gift card because they couldn't include the items which I ordered but did not receive.

Getting a full refund for this game would be a challenge, because of the way the receipts were made for this e-card+game+map bundle. The receipt actually says it's $49.95, with no receipt for the extra $10 that was paid for the bundle. So basically, they separated the game and e-card, and the e-card is tied to my Wal-mart account.

Just think. All they had to do before shipping out the item was to e-mail people with pre-orders and tell them they run out of premium edition versions of the game and ask them if they want to cancel their orders.

I've since contacted Bethesda Softworks about this situation, just to let them know that a well-known retailer was selling premium editions of their software and sending out retail versions. I've also sent in a complaint to Wal-mart.

Apparently, a lot of people pre-ordered this game and got the retail version, thinking it was the premium version just because it had a basic map included. After doing various inquiries, I found out that every version of the game had a basic map in it. The premium edition just has a textured map included, which I did not receive.

Customer service ignored my second e-mail to them, but I had found out that amazon.com was giving $15 credit for people who pre-ordered Skyrim and contacted their customer service, concerned about the map they got with their so-called premium edition of the game. So, I e-mailed customer service one last time, and they sent out a quick reply that they could not match amazon's $15 store credit. I was still not offered any other options, such as a full refund for their mistake.

This isn't about a cheap map but rather that this large monopoly can sell you one thing and actually give you something inferior. I just want what I bought and paid for.

The next pick-up date has arrive and still no camera. I called the 18009666546 again. Now they tell me my package got on the wrong truck with order #**. Now they have given me another date to pick-up the camera. All this running around is not my fault and the manager of the 18009666546 number is not trying to rectify the problem with a discount or a gift card.

I will never order again online with Wal-Mart and I will tell all my friends what happen so they won't order from Wal-Mart in the future.

I stated that it was false advertisement and their excuse was that they haven't changed the signs around yet. So you got a new book of approved items since you have changed the signs? No, the book is old. Then why is their signs completely separated from everything else, saying that Minute Maid and Dole brands are WIC approved? Is this not false advertisement? “No, it's not because the government says you can’t get Minute Maid.” Then why is there a sign in front of the products saying WIC approved in your store if they are not WIC approved? I went to the freezers and took pictures of both freezers and all WIC approved signed products and no signed products.

The supervisor called somebody to assist her and left the freezer section. How is this not false advertisement? I do not want to go through this again nor should anybody else go through this, to purchase something for themselves or for their children. I would like this followed up and seen to so that it is changed and something is rightfully done. I have pictures of all items in this complaint as well as my receipt from tonight (11/17/2011 at 19:25:56. And my tc# is **). Thank you and I will be waiting to be contacted.

I went to the customer service first, so I wouldn't hold up the line, but because, obviously, the manager doesn't even know her own store's c/o policies, the line was held up, and I left (along with my husband) somewhat upset. My question is why do the Wal-Marts in this area (Northeast L) have these stupid policies? Because you pull out some c/o's they treat you like you're trying to steal something. All I am trying to do is save some of my own money (which would probably be spent at W-Mart at another time!) I am not out to defraud anyone, and I very much dislike being treated like I am.

I am getting to the point where I am willing to start shopping somewhere else. The Farmerville store is the same, as are the two South of us, Monroe-West Monroe. Most of the time we have to ask to have items scanned for a price seldom does you find a 'scanner working'. I have been a loyal Wal-Mart shopper for more years then I care to admit, but, between their c/o policies, & their service. They have fallen from grace. A response would be greatly appreciated. Thank you.

Maybe Walmart just needs some new financial advisors. They have to realize that Walmart does not lose a single dime on this policy because the manufacturer pays the coupon back at face value and they make the money back from double in items we purchase there without coupons. It is a win-win situation for Walmart if they will just put a little thought into it.

I purchased it and it said ready by 6pm. Around 3pm, the wife wanted to get some things so we decided to go on to Wal-Mart and spent another $150, then went to the Subway shop in there and spent another $20. Right as we are finishing, I get a text saying Order Cancelled. I logged in and it said it was out of stock even though there were 3 sitting out. I called a manager who had me call site to store as they are separate.

Site to Store told me it was listed as out of stock so I needed to cancel and replace my order at another store. I said, "No problem, I will pick it up at another one 5 miles away," trying to work with them. She said, I would have to reorder it, they cannot change the location. I said that is hard to do with a large hold on my funds from trying to purchase the one they said I could pick up by 6. She said, "Sorry, you'll have to wait 3-5 days for the funds to drop off then." She said they have no way of reopening the ticket once it is cancelled. 3 supervisors later, I was still told the same thing.

So, here I am 3 days later. Watched 'part' of the game on a busted TV that I was replacing, have a hold on my funds, and still can't buy a replacement TV. Other than being a procrastinator, none of this is my fault. They should alert you when it is being cancelled and give you an option to switch to a different store rather than just cancel it and hold your money to keep you from getting one.

I will never shop at Wal-Mart again. Luckily, I have several other large stores like that to switch to. Very bad customer service.

The cashier did not honor the coupon and informed me that Wal-Mart would not honor any prices form Grocery Outlet, Costco, and a list of other stores, which they do not explain in the advertising. When I asked why she said those stores were discount stores and they were cheaper because they bought their products cheaper, she said, "Like Wal-Mart is not a cheap discount store?" This is one of the reasons I am not a Wal-Mart fan. They are so dishonest and rip the public off so bad. False advertising does not only run in the media but it also happens in the store all the time. The sign on the shelf will say one thing and you will be charged a different price at the check out. By the way, she did not call for a manager when I asked. On a scale from zero to ten? They are a zero.

I then called the Plymouth Wal-Mart and spoke to the manager of layaway, and she then told me Littleton was wrong, and that I should to go back into the store, and have the customer service rep try again. I did, and she confirmed that I could not make my payments in Littleton, only in Plymouth, so now I'm very distraught. I called the Plymouth Wal-Mart again, and talked to the manager named Bobby, who apologized that his employees where misinformed, and I said well what am I supposed to do? 3 people from his store gave me wrong information.

He said he would look into the matter, and call me back. I never received a call back, so I don't think they took my complaint seriously. They gave me false information, and made my Christmas stress, three times worse. Now I have to come up with gas money, to go make payments on my layaway, way more than I planned. I am very upset with how they didn't handle this situation at all. They have done nothing to rectify this matter. The manger said he would call me back, but he never did. He also said something about, leaving me something for my troubles at the courtesy desk, but would call me back, and didn't.

I left my husband shortly after moving to Stillwater. My current fiance is a department manager for Walmart. He has one associate for his departments that he is over and they keep telling him that they will hire someone for him. Well, six months down the road, they are threatening him with his job because according to them he moves too slow. His departments are on opposite sides of the store. For one person, he sure does know how to move.

They are constantly telling him that they do not have time for him, that he moves too slow, that he had better get his departments in order or they would fire him, and just today, they flat told him that he was not allowed to go get our daughter from school, that he had to stay there. In the last six months since he has taken over this department, he has had to put in several 12 plus hour days, was made to clock back in after clocking out for the day because his manager said he was not allowed to go home until she said so.

I have since quit the company and my mother is working for them. She ended up screwing up her elbow and now has to have surgery to fix it. She was put on weight restrictions for her arm and they not only put her back on the floor as a stacker when they knew she could not lift anything, but also gave her a pay cut. Walmart, even though they say that they are a family friendly company, couldn’t care less about family and only cares about the money that they make. I am ashamed to ever have worked for this company. I, myself, was given a D-day due to missing work because my daughter was sick. What kind of place forces you to work when your kids are sick and you are the only person who can take care of them? Especially when both parents work. I was also passed over several times for management just because they did not like me. And I was told this by a manager.

We both explained that we had our receipts, were well within the return period that Wal-Mart states it accepts returns and that neither of us had been told that the merchandise was not returnable. The woman was about to give up and leave. I asked for a manager, and was told she was not in and that all the other managers were in a meeting, but that I could wait 15 minutes or so. I declined to do so, and instead, asked for a telephone number to call the headquarters of Wal-Mart. I was given instead the store's phone number, and an assistant manager came over.

Ultimately, he accepted my return, that of the other woman as well as another one who was trying to return a bag of Halloween candy. However, he did not correct the Wal-Mart employee who was turning people's returns away. I am confident that Wal-Mart is still refusing to accept returns of so-called seasonal merchandise despite its clearly stated return policy which is silent on the subject of seasonal goods. Someone should pursue this.

The customer service manager, Howie, went to speak with other managers and did not offer a sound resolution other than to come back the next day. I went back the next day (11/08/11) like Howie, the customer service manager, recommended. The managers concluded that it was my fault that the check was not cash-able, despite both Howie and Allen, both Wal-Mart employees, acknowledging that it was Allen's fault that the check's bottom numbers were torn off. The store manager refused to speak with us. I called the store later that day (11/08/11) and the store manager was gone already, the person who answered my call put me on hold for 30 minutes. The check is still not cashed and useless to me.

The management at Wal-Mart have refused to take action in order to resolve this issue. Alex **, the store manager did not contact or speak with us. I am a loyal Wal-Mart customer and this is how they treat us.

I went to the cigarette aisle. With only one woman in front of me that already had been checked out, for another 5 minutes, I was forced to listen to their conversation about Flea Markets. I finally checked out and left at 7:18 a.m. For 18 items, I endured over 30 minutes of ineptitude, rudeness, and total disregard for my time before I could get out of the store. I hope this is not what is going to happen during the Christmas season. Oh, wait a minute, yes it will, it's Wal-Mart! One more item of interest. It was 33 degrees outside, and according to my smart-phone the temperature in the store was 77 degrees.

I guess when you're Wal-mart you can waste as much energy as you want while people wearing winter coats have sweat running down their faces waiting for a 1/2 hour to get checked out. I do not normally complain to anybody about anything, but my experience this morning and the filth of the parking lot and pavers was outrageous. I will be shopping at the Hickory, NC Store in the future, or maybe it's time to give Target a try.

I was hired at Walmart on September 14, 2011 for the fitting room. I went to an 8-hour orientation that day and was given instructions that I will either be called or to check the mywlamart.com site to see what my schedule was for training. I never once received a phone call and my schedule was never posted on the site. I called 3 days a week since September 14, 2011 to contact personnel and I was always told that they are screening their calls and to leave my name and number and I should be contacted. I never received a call from anyone. I even went up there 3 times and they told me that I was not on the schedule yet and to leave my name and number.

It is now 3 months later and I just called and was told that I was terminated because I never showed up but I wasn't even notified when or what day to come in for training. I checked the mywalmart.com site everyday to see if my schedule was posted but it never was. The lady that I spoke to admitted saying that they had been screening calls but she never got any messages regarding me. She then asked why I am calling 3 months after I was hired and I told her I had been calling but I was always told that I would be contacted but never have. I had no idea that the store had even been open because the 3 times I went up there it had not opened. I asked the lady from personnel for the region number so that I can call corporate and she declined to give that to me and proceeded to tell me she had a meeting and that I can come pick up my check for the orientation and she will be back after 12 pm. She never gave me any reasoning on how come I was not contacted after orientation.

Before even contacting her, I logged into mywalmart.com and there was still no schedule. So then I just wanted to see what happened, 10 minutes after getting off the phone with personnel, I was unable to log on.

After three years and 7 months, Wal-Mart presidents/CEOs and board of directors have ignored me and have not answered a single question about my proven wrongful (34) termination letters; 40 videos along with 34 pages of documented proof that I never received the required training. Wal-Mart is a self-made god besides God and feels that they answer to no one!

How sad? I am a retired military veteran and it really is a disgrace how Wal-Mart can treat American workers without paying a price for this ill treatment upon American citizens in 2011! What say the American population? Georgia workers do not have a voice working in this state. Workers can be fired for good cause, bad cause, or for no cause at all. How sad?

This new COLA was cheap enough. I bought several cartons to last a couple of months. I didn't think too much about drinking the first one but the second one, I noticed that I was starting to get an headache, it had a funny taste, and was leaving an after taste in my mouth. Reading the ingredients on the can, it stated that it contains Aspartame, which is used in diet sodas frequently. So now, my concern and question is this. If this is supposed to be a "regular cola" what are the ingredients in their diet cola? I will definitely be taking the unopened cases back to Walmart. Where Cott Beverage is concerned, I feel this is an issue that needs to be addressed. It makes me extremely angry to think that I have been lied to, buying what I thought was a regular cola only to find out differently.

So I called the 2055 Niagara Falls Blvd Amherst, NY store approximately 5 times. Each time I was put on hold indefinitely with no background music, no feedback or where they were sending me. I varied my requests to asking for Customer Service, a Floor Manager (electronics). I finally called back for the name of the district manager (2ce), and they could not find the information. I went on the internet again, and called the customer service # for complaints 1-800-925-6278, and the woman took my information but not to get a receipt, merely to find me the DM's name and number.

Someone needs to look in to it .Also money order mec. has been down for a week and hunting LIC mec. Was broke down! It is all because of bad management! I hope someone will go to this store and look in to these things! We will not go back any time soon! Things has to change there. Thank you. PS .Called to ask a question & they said, (I don't no, I just work here)! Sam ** would roll over in his grave if he seen what a mess this store is! Thanks again.

When I went back for another purchase a few days later, with their coupon policy in hand, I was told again that I could not use a coupon, because they were not going to give me cash back. Their coupon policy states they will, but I was also making more purchases, so I did not want cash back. But the lady I had spoken with days before came to the register and yelled at me that she had had problems with me before.

I asked to speak with the store manager, and the assistant store manager came out. She said I was an idiot and the coupon policy did not matter and that it was up to them to say. I asked why they had a coupon policy if they did not go by that. And she said they could do what they wanted. I again asked to speak to the store manager, and they would not get him. I left without making my purchases after being yelled at by three different employees in front of other people and getting humiliated for trying to follow their own policy.

I called the corporate office. I gave a complaint, and they said they would send an email to the store manager. I then got a call from the assistant store manager whom I had the problem with, and she told me she was the store manager. When I stated that she was not and I had a problem with her, she said she would make a note of it and hung up on me.

I will never shop at Walmart again and plan on making sure that there is something done. Why should people put up with being treated unfairly and rudely when there are other stores we could be spending our money at?

True to form, along came some night manager/supervisor, whatever she is, some Adrianna, all charging in like a bull in a china shop, dictating and ordering me to be quiet while the cashiers, at this point, accuse me of ripping off Walmart, like I'm supposed to be all complacent and docile about it to the point where I can't even request the initial cashier to just simply cancel the coffee purchase. Adrianna cancels my whole, intended grocery purchase, in front of all to see! All the while creating a scene/causing a disturbance because she cant handle having the consumer defend/explain themselves as to what's happening, which the consumer is being ripped-off/double charged, apparently.

This is the second time this Adrianna has interacted this way at this store over the same set of circumstances, different product. Once in September 2011, and again last night. After her initial charging into the crime scene, where she acts like she already knows whats the matter, just before she demands total obedience that if you, the consumer, even try to explain the situation, she creates this disturbing scene in public for all to see where she escalates the situation with total, unreasonable focus on how the consumers speaking, what the consumers saying, and what is the effect on the consumer of the initial ripping-off/double-charging all with this magical waving of her wand into one of how she's feeling threatened, for Gods sake, further putting you, the consumer, into your place by her threatening to call the police on you!

If you happen to tap her on the shoulder to show her monetary evidence of being ripped-off by the cashier(s) (as in Septembers incident), she scowls and scolds you to back off! Last nights version was just to scowl and scold me to back off right away. I was standing across from her over the grocery cart, just like her. How utterly unreasonable. Then she makes snide comments to your fiance who had no problem with her purchase, to the effect that he's not feeling well.

What's the difference between opening your brands sealed bag of coffee beans, grinding them and putting them into the store-provided paper bag, and, again, opening your brands sealed bag of coffee beans, grinding them and putting them back into the same bag, which is what I should've done, yes? I'm sorry, I see no difference. What, would Walmart then have told me I would've had to put the grounds into one of the store-provided paper bags, to double-charge me? The ironic thing about it all? Even Adrianna admitted I was being double-charged, all along! But she lacks total competency and reasonableness to carry the initial mix-up through to consumer satisfaction; and, oh how she absolutely went livid when I said that the customer's always right! In fact, she even retorted to "no they're not."

I did save good with coupons but I also bought things I hadn't planned on buying and I had extra money so I had more to spend in your store. So again, I think it is a win/ win situation and would greatly appreciate it if you would please bring back double coupons.

If my local Wal-Mart does not double coupons, then I will be going to a local Kroger Store that does, so I can save more. Therefore, I will be spending most of my shopping time there and will not have the extra time to go shopping for stuff at your store that I hadn't planned on buying anyway.

I don't remember the name of the people I dealt with. They were rude and acted as if they were bothered. They asked me how I didn't know the box was damaged before I opened it, so I offered to show them how badly the box was damaged to prove that I wasn't lying, but they refused to look at it. Then I asked if they could call a Wal-Mart store near them, and ask if they have the movie and maybe they could ship it to the store, but they refused that as well. I just wanted them to make an effort or to show some kind of compassion but they made it very clear that they didn't care and it is my fault I bought a damaged movie.

I have a painful broken toe and tried to walk around trying to look as if I am not hopping around and then had to stand in front of all the customers coming out of the store looking at us as if we stole something. We do not steal! And I told the cashier and always do that I have water at the bottom of our buggy. Don't know how long it took us to eventually find the darn receipt, but it was not a good feeling!

Another thing that I find is that sometimes they do not have each next to the price and then we get charged a whole lot more than we thought it would be. Or a big heavy item with a price just to find out that was per pound. Unless you happen to notice it before you pay, you end up paying a whole lot more than you wanted to. Now that could be stealing. Not so?

There were a couple of white ** and their kids with no respect for anyone or anything that go away with just about whatever they wanted as long as their work was done. Their names were Sherry, Dustin and Mandy **. They had a few friends that were crooked namely, asst mgr. Jessica, Robin, Carey, and asst mgr. Chris. Robin seemed like a **. This has caused a lot of visible disorder in the workplace and the lives of other more responsible workers. The asst. managers did nothing when confronted about this multiple times (Isn't that their job? What were they getting paid 45k a year for? ) Every other worker in the building was spineless, almost to the point of cowering in fear. Whenever confronted about these problems, they just whimper that nothing was wrong. It was totally insulting and ridiculous to believe that these people's egos were real.

I worked with a lady that thought that as long as she accepted everything in the environment, conformed to it spinelessly, and was patted on the back that everything was fine. "There's no problem, i don't see it." But she was very bitter and talked about others destructively because of this. I worked my ass off, but I heard every kind of totally false, slanderous talk about my work performance from this lady. Her judgment was so off that it was almost an exaggeration considering that I had just finished with 4 years of weightlifting, running, and boxing related training a year before that, ran 6 miles a day and circuit train, I was a very disciplined, positive, respectful person who was serious about my life, my work, and the lives of others. A lot of people also have this attitude, "If I am patted on the back and conform, there is no problem." But they were very bitter and almost suicidal with a very low sense of worth. They have a lot of disorder in their lives. Because of this they felt the need to talk about other people destructively, cause interpersonal work related problems, spread falsities, rumors and slanderous lies all to get a pat on the back.

Wow. If you were new here and you had respect for the rules, you were a piece of ** on the ground to be ** on. The turnover rate was 95 percent. Most people leave with a disgruntled look on their face. I hate to think of a person that is serious about their life and their career coming into this workplace and being burdened with the psychology of this workplace and all the unlawfulness and **. It is very destructive what a person has to do to conform to it (or be singled out). It could ruin someone's life. When you are nice to people, it is taken as a weakness and you are singled out.

Most of this happened because of the ego of this lady, Sherry and her kids, who walked around telling other people that they are allowed to do anything. People are not even allowed to think anything or be positive, and whenever anyone said anything about their work behavior they turned into whinny ** and got whatever they wanted. It was unbelievable how ** these people where. It left my jaw on the floor. The hypocrisy in this workplace is unbelievable. You aren't allowed much and you even have a lot of your rights taken away. You can't even be happy because if you crack a smile, then you are a **. Nevertheless, I can do whatever I want. I have no consideration and if it causes problems, its not my fault. I can just deny it, and because I work with idiots, it's easy to manipulate them.

For the record both of my children are over the legal age to buy tobacco products so I am sure it was obvious I was not a minor. She never asked for my ID or anything, she just refused to sell it to me. At that time I had a about $250.00 worth of merchandise already rang up so I asked to speak to a manager. Two ladies with their backs to me said, "We are managers and she is not going to sell that to you." They did not even look at me. Then one manager said to me, "We do not allow sales of tobacco to minors,this is a federal law." To that I replied, "Yes, I understand but I am of legal age." and she told me she was not calling the manager and if I had a complaint I could call 1-800-walmart.'

Many complaints are accurate and should not be happening. A mis-fill is something to be upset about, I assure you. It is no small matter and can be life threatening. However, I see so many people complaining about wait times. In the society we live in, everyone wants it now. People expect to drop off their prescriptions and for us to ask, "Would you like fries with that?" and for the order to be done when they get to the next window. I agree that some of the wait time stories here are absurd, but you cannot predict what will happen in the pharmacy.

I'm assuming most of you have jobs. Those that have jobs in the customer service field have probably had one of those "customers" who will drain you of all the time they can. The will keep you for 30 minutes, asking you questions. If this person being occupied is the pharmacist, guess what? No prescriptions are getting filled. It is against the law for technicians to actually complete prescription verification. So yes, we may have told you 30 minutes but that was before another customer started talking with the pharmacist for 30 minutes about how they are having an adverse reaction to their medication.

Another thing about waiting, just because no one is in the waiting area does not mean no one is waiting. For example, this pharmacy is Wal-mart. You have 10,000+ items you can be looking at while waiting on your prescriptions. Why do you think Wal-Mart offers prescriptions so cheap? They give away medication for virtually lower cost because they want you to be in there, buying their other merchandise!

I get complaints all the time about insurance not covering their medication. Sorry, that is not our fault. Talk to your insurance company. They are the ones getting kickbacks from drug companies for making sure their drug is getting dispensed. Do you think you see any of that money? Nope, not one red cent. So, don't complaining to us or look at us like we are aliens when we tell you your medication isn't covered.

That is another time-sink we get sucked into instead of getting prescriptions ready for other patients. We are listening to you argue with us about your medication costs. Bottom line, medication doesn't appear out of thin air. It costs millions of dollars to research and test, which over the years is happening, and there is no profit. They need to make their money back so yes, this is expensive! That's why generics are so important. Yes, pharmacies do make their money off of generic drugs. They are doing this because the cost of the generic doesn't include research, just the cost of the medication.

I recall a situation I had at my pharmacy a few years back. I was working and I had a customer come up to me and drop off a pain medication that he just received from a dentist appointment. He told me how much pain he was in and that he needed it done as soon as possible. I told him it would be 15 minutes. He said, "That long? I'm in a lot of pain." I said "Yes, it takes time to safely get your order ready. I will have it out as soon as I can." He then said again how much pain he was in and said he would appreciate it if I got it out quickly because he was in so much pain and he kept talking about his procedure and what happened during that time causing him to be in so much pain.

The whole time I'm thinking, if he is in so much pain and just came from a dentist, why is he talking so much? I finally cut him off, which if you are were to complain you would think is rude, to tell him, "You keep talking about how you want this to get done quickly, but you keep talking to me so I can't work on your prescription." He then proceeded to the waiting area and sat quietly. Prescription was finished in about 10 minutes.

I am so overwhelmed by some of the stupid things patients do. I understand that you have not worked in pharmacy but that means you should not assume you know what goes on back there. We are not frying hamburgers;, we are dealing with lives. Have I been involved in mis-fills? Yes, I have. Nowadays, the companies are more concerned about making a profit that they cut the hours of their pharmacy staff without concern for their employees or their patients. This causes mistakes to happen because you have that person in the waiting area staring at you, arms crossed, and pissed because it has been 20 minutes and you want to get home to watch your TV shows and you waited until you ran out of your medication to come in and ask for a refill instead of calling 3 days in advance!

I've worked in a pharmacy where I have had a pharmacist break down and start crying. Do you think the 10 people that were out there in the waiting area cared? No, I worked right next to Disney World and we had a ton of stupid tourists that were so worried about remembering their swimsuits that they forgot their medications. Then, they get upset because the 7 tablets they need to get them home will cost them $75.00 because their insurance won't pay for their medicine since it was just filled last week. Don't try to blame the pharmacy for your own faults. We can only do so much.

I had a patient once who had never been to our pharmacy before. This patient called and asked for a transfer to be done on her asthma inhaler. I could tell something was wrong with her already, she was gasping for breath as I was talking to her. My pharmacist called her pharmacy and got the transfer, and the pharmacist at the other pharmacy warned us about this patient. Shortly after getting the transfer, the patient came in. We were still working on her order but she was having an asthma attack.

We finished her order in less than 2 minutes and were ringing her up at the register. The first credit card was declined. Other customers decided to join the patient's side, saying she needs her inhaler and to give it to her and then she can pay! Reluctantly, we gave the inhaler to the patient to use. After sitting for about 5 minutes, she came back up and the 2nd credit card was also declined. We asked for any other method of payment, and she said she has nothing else to pay with and she would have to return later to buy it. She never came back. Another pharmacy called us later that week to transfer the inhaler out, a different one than before. This is stuff that we deal with!

Believe me when I tell you as a pharmacy technician myself, we would love that there would be no problems with your insurance! We would love for your doctors to call in your refills in less than 2 days! We would love nothing more than to just give you your order so you can leave and we can help the next patient! What most of you expect is ludicrous and not going to happen. Someone said in one of their posts, "What happened to the customer is always right?" This is not true in pharmacy and never will be. Laws see to that. Every day, I have at least one person wanting me to break the law in some way because they are too lazy to do what they need to do.

I have had patients ask me to contact their doctors for refills ever after the doctor has denied it because they say, "Going to the doctor doesn't fit into my schedule." I wish I could say that about my medicine! I now am working in a specialty pharmacy where I don't have to deal with 95% of the issues I have had to deal with in the past, mostly because dealing with you nut-jobs caused me to have a nervous breakdown and severe panic disorder. I was a district employee for one of the largest chain pharmacies in America and was a trainer for 2 years. I know almost all there is to know about pharmacy.

You are here complaining about Walmart's service, however, you complain about prices at other pharmacy chains. Where do you think the phrase, "You get what you pay for," comes from?

Please save yourself some time. This is important information and if you paid attention to anything, pay attention to this! Read your prescription bottles! They have very important information on them! If the bottle says, "Take 1 tablet once daily," then you take 1 tablet once daily. If the doctor told you something else, call the pharmacy! Check the directions! If we say the prescription was filled correctly, don't assume that that is still right. Call the doctor, verify the dose with them. If they want you taking more, then they need to call us to correct the prescription.

Also, don't expect the pharmacy to fix the doctor's mistake. If the doctor calls in the wrong medication for you and you pick it up, don't ask for a refund! It is not our fault your doctor messed up! Federal law prohibits the use of any prescription medication that leaves the filling facility to another patient - translated, gets thrown away. The bottle of most companies also tells you what the pills should look like. You know you are taking Nexium 40 mg. Now, does the bottle say Nexium 40 mg? Yes? Good. Now, there is a description of the pills listed on the bottle, usually color and the markings on it, plus sometimes the shape. Does the pill match what the description says? No? Call the pharmacy! We messed up!

These tools are here in case of human error. Pharmacists do not want to mess up but sometimes it does happen. No one is perfect. I'm not, and you're not. Only God is perfect. If you can tell me you have never made a mistake, then you are a liar. Pharmacists generally check, depending on the location, up to 500 prescriptions a day. That means, in the 600 minutes they work (10 hour day), they are checking 500 prescriptions in that time frame. Also, taking doctor's calls, transfers to and from other pharmacies, and counseling patients, all which are illegal to do for technicians, at least in the state of Florida.

During this time, many do not get to eat lunch. If they do, they eat while standing trying to fill prescriptions for people staring at them wondering why they are eating and not filling their prescriptions. Too many people have become relaxed with the knowledge of their medicine. Please take some responsibility and know what you are taking! So many people say, "I need all my medicine filled. No, I don't know what I'm taking just fill everything" or "I take that because the doctor told me to. I don't know what it's for." This is important information to know! You are responsible for knowing your own health, not the pharmacy.

In addition to what I just said, there was a comment about how a patient caught a medicine that was filled for one medication that was not covered and a new medication that the doctor called in and both were dispensed. Thankfully, the patient's caregiver knew what they were on and knew that there was a problem. Every patient is different. Some patients need multiple medications to get to their goals, example being maybe the doctor wants a patient to be on 10 mg Amlodipine and 80 mg Benazepril. Well, this medication comes multiple ways, including a combination medication, Lotrel. However, the highest strength there happens to be Lotrel 10/40 (10 mg Amlodipine, 40 mg Benazepril). The doctor then also prescribes Benazepril 40 mg.

This brings you to your dose of 10/80. We'll use this same scenario but in a different way. Your doctor calls in Lotrel 10/40. Later that day, your doctor realizes that they made a mistake, calls you and tells you that they do not want you to take Lotrel 10/40 so they will be calling in only Benazepril 40 mg to your pharmacy. Keep in mind, the doctor has already called in your Lotrel 10/40. He now calls in your benazepril 40 mg but doesn't tell us that he is cancelling your Lotrel 10/40. So what happens is both get filled. Now, your doctor told you to only take Benazepril 40 mg, instead you are taking Lotrel 10/40 plus the Benazepril 40 mg, getting an additional medication plus double the dose of what the doctor wants you to have. We have no idea what the doctor wants you on. The doctor tells us what you should be on and we fill the order for you!

The manager took my name and number, but I was so embarrassed that I just wanted to go home. I also hurt my shoulder from the fall but did not want it looked at, at the time. My complaint is that I shop there all the time and, at least, expected the manager to call me to see how I was doing at least. I never got a call, nothing. I was hurting for about 4 days from the fall and my leg hurt for a week. I cannot believe that with me not wanting to complain more at the time, which I could have made a big deal out of it, but no calls. No nothing is upsetting me more. I know that the hole was sprayed in yellow, but that didn't fix my humiliation or concern at all. I am not impressed.

We called Wal-Mart.com immediately, and we were told to return the TV to the store for a refund, and then place a reorder online. We followed their instruction. We returned the TV, received the refund, and then when we tried to a place a new order, we discovered that the original TV was no longer available. This was strange because it was still available, but only in a packaged deal (TV with bonus surround sound system). Since we could not get the same TV, Wal-Mart told us that we would need to order another TV that was $50 more. But after some negotiation, they decided to match the price such that the cost would be the same as the original TV. And this time they were going to ship it directly to our home so that we could avoid any issue with it being damaged.

We received the second TV, which was shipped to our home. Later that night, when my husband returned home from work, we opened the box only to discover that again the screen was broken. We returned the TV again to Wal-Mart, received a refund, and called Wal-Mart.com again to reorder it online. After more negotiations they priced matched it again, and agreed to ship it to our home.

The third TV was delivered, and this time I asked the delivery person to let me check to see if it has damages before I accept the shipment. I opened the box and found that this time the entire upper left hand corner was broken off. This was very strange because it was covered by 4-5 pieces of Styrofoam, so it seems that the TV was placed in the box broken since the outside of the box was not damaged at all as well. I refused the shipment this time so that the shipping company would return it back to Wal-Mart. My husband was in the field (he is in the Army), and that's why I could not return this large item back to Wal-Mart by myself.

I immediately called Wal-Mart.com to tell them what happened, and expressed my frustration. Almost 4 weeks has passed and I still do not have the TV I have paid for, plus much time has been spent on returning the broken TVs. This time I was told by a Wal-Mart.com that I was no longer allowed to reorder this TV online with them, that they would no longer price match the original TV, and that they would no longer ship it to me at their expense, if I wanted a TV from them, the only thing I could do is to purchase one directly from a store. After over 2 hours on the phone, I was finally transferred to a supervisor (Elizabeth) that repeated what was told to me earlier by 2 different customer service people, and she also informed me that they would not give me a refund for the TV I refused shipment of. She told me to contact my bank and ask them to refuse the charges to Wal-Mart.com to get my refund.

I contacted my credit union immediately and asked them how I could reverse the charges and they (the resolution department) explained that because the money was already paid to Wal-Mart, the only way to get a refund is from Wal-Mart. Then I immediately contacted the shipping company that delivered the TV earlier in the day and told them that I had to get the TV back to be able to return it for a refund; otherwise I would not get my $820.00 back. The shipping company is located about 87 miles from my home, so I drove over 160 miles to get the TV back and took it Wal-Mart for a refund.

Now I have spent an extensive amount of time waiting for a product that I never received in working order (over 4.5 hours on the phone with Wal-Mart, gas money and time to go to the shipping company in another city) only to be told by Wal-Mart.com that I can no longer order a TV from them, like I did something wrong. All I wanted was a TV that was not damaged; I never expected to go through a horrible situation like that. I feel as if I am being discriminated against by not being allowed to place an order with Wal-Mart.com any longer. I feel as though this was a bait and switch. The TV was a good price, however, they were never able to provide one, and if I still want a TV from Wal-Mart I will end up paying over $200 more. This has caused endless and endless amount of stress in dealing with Wal-Mart over the last month, and I have done nothing wrong to have caused this to happen. I will never do business with them again.

After 15 minutes and 3 more pages someone showed up. The first customer wanted to paint her new bathroom with a 2-in-1 paint (primer and paint together). The little guys is looking down the exterior paint aisle going, "Ehhhh, we are out of that ma'am. " I looked at the lady going to the Interior Paint aisle, pointed out that the section have the 2-in-1 paint, and told the lady "Here it is hon, get which ever finish you need. " She grabbed her paint, got it tinted, and left.

The second customer was a gentleman. The sales associate grabbed him interior paint for an exterior job. Big sigh. When the associate got to me, I handed him the correct paint (a base accent for floors and porches), gave him the paint code I got from there and waited. He typed it into the computer wrong, scanned it, and turned out to be the wrong color. So he went and got another, and tried again.

I left with what I thought was the correct color. It's supposed to be a creamy gray, but what I got was a shocking white paint. Later today, I tried and called the bakery department to order a cake for a co-workers retirement party on October 30. It rang over 10 times, I tried 3-4 times in a row but I got no answer. Come on Wal-Mart, don't you believe in customer service anymore or what?

3. Overcharged on some items when I looked at receipt (I paid in cash). If you say I should be paying attention to prices as she rings them, then you need to teach your people that cold and frozen go together, paper together, chemicals together, etc. If I did not have to watch to ensure that the bleach does not get in the same bag as my cereal, I could watch for the prices. 4. Make sure that the prices are indicated correctly in the inventory. This is not the first time in this store, it happens constantly.

5. I went in and explained to the person that checks out your bags about the price changes, and she told me in uncertain terms "there is nothing I can do about it, go to the service desk" This is not good or even bad customer service, this just sucks. She should have called a manager and/or supervisor over to verify and correct, so some other poor sap does not get overcharged.6. When I got to my car, I called the store and asked for the manager. They hung up on me on the the first time. I called back, sat on-hold for 10 minutes, and was again hung up on. I called back for the third time and sat on-hold for an additional 15 minutes. That is when I decided to file a formal complaint.

First off, I worked for Wal-Mart for 7 1/2 years. I was a department manager for 3 of those years in men's and lingerie departments. I know what customer service is, and I also know what Wal-Mart's attitude for this used to be.

I would appreciate if either you email me back acknowledging this or call me after 5 PM eastern standard time, if I not I will call Bentonville personally and file another complaint. Thank you

I have been going to Aiken to do my shopping because of this stupid store. It may as well be closed for what you can find in it. I couldn't even find a king size blanket for my bed, except for the ones that look like hospital spreads. And who wants those? You hunt someone to help you and they will avoid you. Aiken has a wonderful staff that comes up to you and ask if they can help. It seems to me Barnwell needs new management that knows how to train and fire people who won't do their jobs. I absolutely hate this store. They need a manager with a backbone. Aiken is WONDERFUL!! They need to take lessons from them.

The girl in customer service was not very pleasant and all this crap for a $5 movie I bought to enjoy with my grandsons. She asked me to try another Walmart which was not very helpful when gas is over $3. There is nowhere in the movie section showing this policy so how should a customer know. I was not very happy and even though Walmart may be closer, I have a lot of other options. This was an errand that should have taken only 5 minutes but took over an hour and I still have my cracked movie. Thanks for nothing!

In the mean time before then I took a few pictures of the labels with the SKU numbers and then we asked what we were to do with the toys that we already had in the cart. They said they would not offer the price because they weren't taking that big of a loss. Every employee even told the manager it was mislabeled, and that it wasn't right not to offer the posted price. The manager at the time (chrissy) then said call 1-800-Walmart. As she was steadily walking away, we then asked for her name and she yelled across 3 isles and said "chrissy! " Very loudly, embarrassing us in-front of our 4 year old son.

We were then a little upset at the way she handle things. We then asked for her again and she would not come to see us but then sent another manager (dale). Dale said I'll give you one for that price but then you have to leave the store. I exclaimed why because we saw a posted price and your not going to honor it., He said, oh well, that's how it works here. Sorry. As he was walking away we asked to talk to the store manager. He said I'll call him and when he" supposedly" called him, he said sorry were not taking that big of a loss, we then said angrily keep all of your garbage we're done here.

We then grabbed our daughter in her pumpkin seat out of the cart and then two items fell out of the cart onto the floor and for some reason he decided to call the police on us for no reason. He was extremely rude and harassing in the way he kept saying were not going to do it and having people follow us everywhere like we were crooks or something. He nearly cursed at us the whole time and we didn't even go as far as raising our voices to them. We just explained how unfair they were being.

We then called customer service today and all they just offered us a 10.00 dollar gift card and for what for a store we have had the police called on us in for no reason. We were publicly humiliated and harassed. I took video on my droid X of the whole situation, and I am really contemplating turning it over to the local news station to show how Walmart really feels about their customers and how they handle things. They have now lost my business( approx 250.00/Wk) my brothers business(approx75.00-125.00/Wk) my wife' family's business(400+/Wk), and my parents business as well(45-90/Wk).

We all have decided to tell everyone we know about this incident and show them the pictures of the SKU's and the video of the untamed manner of the managers anger and poor managing duties. We all have also decided to even go out of our way to boycott Walmart products in any and all of our homes.

They have lost a maximum potential of 865.00/Wk of net sales from this family and group of friends that will grow daily. This all could have been avoided had they been a little nicer, had some respect and have been a little more descent to the hard working men and women that pay their bills, and honor their mistake and make things right. I didn't care that they removed the skid, but honor what we had already had in our cart. An 80.00 dollar loss on the items they would not honor at the given time cost them 3,460.00/Month and is ever growing as we tell everyone we know. The funny thing about all of this, the csm told us that it was not right of the managers to gang up on us like that and that they were able to write off up to $100.00 before the store manager would even have to be involved, to keep good customer relations.

While I was in HBA, I had different responsibilities, and in due time, it was ridiculous. About a year in there, I was responsible to gather overstock, prepare a pallet, take it to the back, and then go back to the floor to stock, and that was continuous for about 1 year and a half. I even had to go to the back to help the third shift in stock team bin and clean the backroom from 5 to 7 at some point in time. I even had to do projects that the backroom team was mostly responsible for, but there were only so few who did what I did, and now, there's none who do what I did.

At that store, I know, I was the only one who knew grocery, dairy, frozen, infants, toys, sporting goods, auto, housewares, pets, cosmetics, HBA, and pharmacy, and could still work those areas to this day, but they always refused to give me days off that I requested. Never, even once, did they give me different days off from Tuesday and Wednesday. I never asked for a pay increase, just to be treated fairly like some of the lazy workers who I work with who actually have good days off like Friday/Saturday or Saturday/Sunday. At this point in time, I gave them my two weeks, only to be taken to the office and told that I could not quit by three different members of the management who thought it was a joke and that I was joking; not that time, and certainly, not now.

This Walmart needs an overall and re-training of their customer service. I will never go back to that one. There is another one and it is 10 miles away; but to me, service counts. The Walmart at Wildwood have proved to me that they don't care at all about service while the one in Irondale did. They were rude, they lied, and treated me as if I had the problem. Walmart should take the $100 bills back to their machines.

I told her to come check if she wanted but I was too hurt to carry the bags over again. I walked over and got my items that she had already checked from my friend and continued back again to the end of the hall. At that point, they said not to come back. I grew angry and demanded a manager. When the assistant manager came, the employees told him I swore at them and was causing a disruption. I told him this was a lie and he said, "You being angry is a disruption". I used to go to Walmart 3 to 5 times a week. I'll never go to any of them again.

I asked to speak to the manager and the CSM said that he wasn't available, so I said that if I cancel them, I will cancel the whole order together and CSM, Lorraine, looked as if she didn't care. I asked for the person who runs it and she said, "For what?", and I explained that the whole situation was crazy and everyone who was present acted as if I wasn't there as they talked. An employee came up and said, "We can void one and give her what she wants," and she was very helpful, although I didn't get her name. This is my second time having an issue with Ms. Lorraine, and on both times, she acted as if the customer doesn't matter to her and she was very rude. The first, time I let it go.

I think everyone should be very excited to have a job because of the world today. Without customers shopping there, I don't think they would have this job. The store is at 0450, Mansfield Rd.

Anyway, this is a waste of my time. The Store Manager him/herself wouldn't give me the time of day, apparently. And, my concerns were not even addressed. In fact, it was worse. I've been by there 3 times because this co-mgr wants to talk to me. 3 times, I was basically given the brush-off by employees. Not to mention that the gal at the CS counter was too busy fiddling with merchandise to give customers attention. Not even an "I'll be right with you..." not even an apology. Finally, she started serving but obviously she couldn't care less. I never saw the co-manager, like I said, but they were quite eager to give me the gift card and send me on my way. If Wal-Mart cares that little for their customers, I'm taking my business elsewhere.

After this, we drove all the way across town to get an ad and bring it back. The manager at Toys R Us even gave them her personal number as well as signed it. She, as well as my friends, said that the manager had just simply called Toys R Us for them. When we presented the ad to the lady at Walmart, she still gave us a hard time. Two hours later, we finally received the toy. However, everyone was staring at us like we were criminals and my 2 small children were crying and very upset by this point. My husband is Hispanic and we feel that this was a racial issue. None of my ** friends had any problems with this situation earlier that day.

My doctor found that it was due to the reaction from the lens solution, now my eyes have internal swelling and irritation and my vision has been impaired due to that. I have to go to my doctor two times in a week and get medication to reduce the suffering. I would like to make a formal complaint about my experience and suffering that I had to go through after using this product.

Read other complaints: I purchased a bottle of Equate cleaning and disinfecting lens care system. I used the product as directed. I opened the bottle (brand new with safety sealed) and placed my contacts in my case as directed at approximately 10:00PM. The following morning, 7:00AM, I placed my contact in my left eye. I was in absolute agony. I felt like I had acid in my eye. I managed to get the contact out of my eye. I repeatedly flushed my eye with saline solution and then used Visine. I rinsed both of my contacts with saline solution. I placed my contacts in my eyes. I tried to place drops in my eyes periodically throughout the day. It is now 7:15PM and my eye is still very irritated and scarlet. We did call the phone number on the bottle. I am continuing to rinse my eye with saline solution. This product should be removed immediately. I am writing this in hopes that someone else will be spared the pain I am experiencing. There are more but hopefully, you get the picture. It could blind someone!

She said I need to see the ad, so she made me search for it and the lady behind me started arguing because she was upset we had to look for it. She threw all our ads which held up a line, so the CSM was completely rude and said you have way (four items) more items as the guy in front of you had! Too many items and was already rude. I started to tell her what was on sale, and then all of a sudden the cashier changed her attitude and started to ask nicely what was the discount on this or that and when the CSM was there she was as nice as could be.

I felt as though she was rude and discriminating due to our race. If she had done her job, we would have been out of there in five minutes. Instead it took forever because we only had this much to spend and with the "guaranteed no ad” price match for about six of our items. We never would have gone over and had to take twenty dollars of stuff off due to her not giving our price match guaranteed.

We have decided to never go there again due to the way we were treated, granted our only eight hundred a month shopping there won’t hurt them but our feelings about their commercial guarantees and discrimination will leave us, our friends, and other family members jaded from using that Wal-Mart.

As I walked out, the lady who was screaming at me in line due to us having to look up everything in the six papers we brought was still yelling at us and I told her "please don’t talk to me that way ". The two front door people who see us all the time completely nice asked what happened and said "we always see you in here, and you have never had any problems like that" at least someone there treated us with respect and apologized for the situation! So it boils down to Wal-Mart doesn’t honor their coupon ad and disrespect you in the process with discrimination.

This clerk was the only one working the express lanes. There is no excuse with these kinds of action. If Mr. Sam ** knew what his store has become, he would turn over in his grave. The clerk did hold her composer all throughout this ordeal. After 30 minutes standing in line, we finally got our merchandise rang up and paid for. If this is the kind of service we are having, it will be a very long time before I ever go back into Wal-Mart at Mt Pleasant.

Because customers take items by themselves, Wal-Mart should have a sign to ask customers not to take additional bags. Wal-Mart should train their cashiers and managers on how to deal with similar situations instead of accusing customers of "stealing bags".

The impact of this error is that my account was charged twice. When I returned to correct the issue with all of the paper work that was provided to me, customer service said before they could correct the error they needed to have my bank statement. Customer service made this mistake and not me, now they want to penalize the customer for their shortcomings.

I have been a jewelry department coordinator for about a year. When an opening came up for department manager, I took the test and passed. A few weeks went by, so I asked someone in personnel when they were going to fill the position. I was told that they were totally eliminating that position altogether. About a week later, I learned that the floor associate got the job.

After a whole lot of nagging to my assistant manager, I was finally told the reason. I passed but got a single question wrong on my test. I feel discriminated against because of my age and weight. The woman who got the job is of slender build, and younger; I'm 43. I was told Walmart does not let people know their test scores. That is very unfair as it makes it much easier for them to discriminate. How do I know if I really got one question wrong? Now, instead of having steady hours of 7 AM to 4 PM (as coordinator), my hours are mixed throughout the week. My work assessment there exceeds on all levels and I'm a solid employee. This is clearly shown in their records.

It's getting very hard to continue shopping at Walmart (Tusc in Canton), as I have found my self going to another store. Yes, I pay more, but the wait is much shorter and less of a mental stress.

Secondly, they have crabs and puffer fish that require brackish water. Species that require brackish water will eventually die in fresh water. I only wish that there was regulations on the care of fish for sale.

Also, I would like to let you know that on several occasions, I have called to see if they carried a certain item, and they have put me on hold to never return to the phone. I called in today and asked for pet supplies, and they came back on and they said that she would page over the store. Then, I was put back on hold for over 12 min.

I then hung up to call back to speak to a manager, and let him be aware of the problem. I asked him if he carried flee and tick dip for dogs, and he said, "Let me see," as if he was in that department to look. Then he replied no. So I then asked if he carried Frontline drops, and he said yes. I then asked how much, and he put me on hold and went to see to find out that they did not carry Frontline. I would have not been very happy to have come in to get Frontline to find out that they did not have it after I was told yes.

This just tells me that if I did not ask how much, he would not even care to go look to see if they carried it. He just wanted to give an answer and go about his way. This is bad customer service! I just think that the higher up bosses need to know about these things, so that they can fix them. If it was not for us telling you about our experiences and you having the opportunity to fix them, this kind of things makes you look bad.

On Saturday May 28, 2011, we bought ground beef from Wal-Mart. The meat package date has use or freeze by May 30, 2011. On Sunday May 29, we cooked the ground beef. On Monday, May 30, my family member was sick all day with fever, nausea, vomiting and diarrhea. He went to the doctor the next day because his symptoms had worsened. The doctor diagnosed and treated him with three different types of antibiotics for food poisoning. On June 1, 2011, I took the remaining ground beef along with my receipt and told a manager what happened. The manager, Stephanie, filed a claim and took a sample of the ground beef. She stated that the meat would be sent out to a laboratory. Later on that day, the manager called me to get more information. She told me we should hear back from them in a week or so. We still have the phone logs to prove all calls received and all calls made. Over a week had gone by before anyone called with concern. On June 13, an employee named Erin, called to see how we were doing. I asked her a few questions about the claim.

She stated that she saw a file sitting out and decided to call us to find out what was going on and if we were doing better. She said she did not know much about the claim and gave me a number to contact CMI. CMI is the company that handles Wal-Mart claims. I called CMI and left a message. I called CMI several times on June 16, and left a message with Cricket **, still no call back. From June 17 to June 21, I tried again and was ignored with no response. I talked to a few managers from Wal-Mart and they basically kept giving me the run-around and told me that the manager who helped us with the claim was out on family leave. Finally, on July 12, I talked to Bart ** from Tyson Foods. He told me he sent out some forms for my family member to fill out and send back. Family member filled out, copied, and sent forms back on July 31.

On August 1, I talked to Erin, the employee, again. She stated that a manager asked her to give a call back to see what she could help with. I told her that we had not heard anything from CMI. Erin gave an address she found online and asked me to contact them by mail, she also stated she left a message with Cricket **. We never heard back from Erin but I made several attempts to get answers from Wal-Mart managers and CMI. No one showed any true concern.

Finally, I called and spoke to Joan from CMI and told her what was going on. Joan stated that she left a message and email with Cricket **. She claimed that Cricket was out for the day. Joan asked me questions regarding the claim. She told me she would contact Bart ** to find out what was going on. About 5 minutes later, Joan called me back and said that Bart ** was out of the office, but she left him a message asking him all the questions she wanted to ask concerning the claim. Joan also asked him in her message to contact Cricket ** on Monday morning, August 8, 2011.

Monday morning came, we never heard from anyone. August 11, I called Bart **. Bart told me he never received the ground beef sample and suggested we contact Wal-Mart to find out what happened. That same day, I called Wal-Mart and talked to a Manager named Melissa. This is the manager that took over for Stephanie while she was on family leave. She said Stephanie would be back on August 14. While over the phone, Melissa looked in our file and saw no documentation that the meat sample was ever sent out. We no longer wanted to speak to Bart **. We did not purchase the ground beef from Bart, we purchased the meat from Wal-Mart. We feel that Wal-Mart showed negligence when they took a sample of our meat and never sent it out to a lab. We have been lied to and treated with no respect, sincerity or true concern. We have been Wal-Mart customers for over 20 years and never thought we would ever be treated in this manner. We want justice and we want to be treated like the loyal customers we are. We have proof of medical records, receipts, copy of claim, claim number, copy of statement of damage form, photo copies of dates on meat package, phone logs, and written documentation of all calls made and received.

She goes and gets some guy by the name Joe, and I tried to explain to him that it only expired a few days ago. He didn't want to hear anything I wanted to say. I work two jobs. I didn't have the time to get it renewed. He told me that it wasn't his problem.

The next day, I go and try to load money on my Walmart money and there is a guy ahead of me, and as I was waiting my turn, I hear the girl saying, "Do you know that your license expired," and she told him, "I can still cash your check but make sure you get it taken care of."

Now, ever since your store opened in Taylor, I have been going to it every weekend and never missed a Friday night or Saturday night to do my shopping, and every 2 weeks, I get my check cashed. Well guess what? Ever since this has happened, I will not step one foot into any of your stores again. I am going to do my shopping elsewhere. I don't care if I have to pay more. Oh, and just to let you know, I was spending over $100.00 a week in food from your store plus other items. This isn't going to happen anymore.

Brandi prints coupons from coupon websites that are legitimate and this was the same as accusing her of stealing. Brandi tried to explain to him where she got the coupon and that each coupon has its own unique serial number and he said it didn't matter because the coupon didn't have a watermark. The coupon was supposed to have a watermark that was brown but when you print in only black ink, it's not going to show up.

Greg also stated that there was supposed to be a set of numbers under the Smartphone code. Greg didn't know what he was talking about because the Smartphone code is for Smartphone users to scan with their phones to make sure the coupon is legit using an app. He still continued to argue (in front of customers waiting in line) that the coupon was faked and was copied. Brandi told the cashier to cancel the transaction and it will be the last time we ever shop at a Wal-Mart store.

The assistant store manager (an ** lady) came by and then said that the item was to be "recalled". I then asked for proof as to why the item was to be recalled. She never answered but just took the item away without any explanation. I then called the number 4358389 and asked to speak to a manager. I was on hold for about 10 minutes before someone had answered the phone. She told me that she was the manager and asked what the problem was.

I explained the situation to her and again and requested to have proof as to why I couldn't buy the product. She never gave me her name but said, "Please hold. I'll find out that answer for you." I held for about ten more minutes and then another person answered the phone and said that he was an assistant manager as well. I explained the situation to him again, and he still couldn't answer my question as to why they would have an item on the shelf and wouldn't be able to honor their prices. All they could tell me was that the product was being "recalled", but no one could ever give a legitimate reason why. He then told me, "Please hold, I'll get you the manager."

About ten minutes later, a lady answered the phone, and she said she was the store manager. I then explained the situation to her and she asked me for the product. She said that she couldn't show me proof that the item was being recalled because that was personal between the manufacturer and Walmart. She did say though that she could get me the number for the manufacturer and I can call them myself. I then replied, "Okay, that's fine." She then replied, "Please hold while I get that information for you," and left. She told me that around 10:15 pm, and it is now around 11:30 pm and I am still on the phone, waiting for her to respond.

Also, around 9:55 pm, I had stepped back into the store and the ** lady who claimed to be the assistant manager told a lady in the store, "**, the ** guy is still on the phone complaining about the lacquer thinner."

I am very unhappy with my experience with the associates and the store. I felt like they (the associates at Walmart) were looking down on me as a customer and, more importantly, as a person. They had me on the phone, being transferred from one person to another, and still, no one could even answer my questions or my concerns. On top of that, they had me on hold for over an hour and never came back to the phone.

They made me seem like I'm not even there, and they feel like they can do whatever they want as if my time means nothing. It appears that they don't respect me a customer and as a person. There's a saying, "Money is time." I am very unhappy by this action taken by Walmart associates and am very offended of what they did and said because it seems like they don't value my time to go and shop there nor my time to be on hold by them via the phone call.

I hope that someone can help me take care of this situation.

I went to return it and the girl behind customer service said she couldn't take it! She said since the tag was ripped off the clothing, she couldn't take it back and that it's a federal law! That is such ** because I work at Target in guest service and we take back bras all the time with the tag off. We just put it back on. The only thing we can't return are DVDs because they can be copied. It would be the same thing as wearing a shirt and returning it. It's not like you can have diseases on your chest.

Now with underwear, I understand, but then she went on to tell me that they can return underwear with the tags ripped off but not bras. Is it just me or does that sound confusing. So then, she called her manager on the phone, who wouldn't even come over to the service desk, and I guess she backed up her statement over the phone. She told me that I can't get money back.

On October 06, 2011 my checking account was was shown to have paid $879.06 to Wal-mart. When I contacted Wal-mart about this double charge, a person named "Andy" informed me that I authorized this payment and that my credit card showed a credit of $879.06. When I explained that I had paid in full last September 16, he said that he thought that I wanted to carry this amount on my card for future purchases (sounds pretty ridiculous to me too!). I then demanded that this be credited back to my checking account but was told that Wal-mart would send me a check in 14 days for $879.06.

Needless to say, this is not acceptable. Should I be charged with any overdraft charges by my bank or anyone else, you will hear from my lawyer, not to mention any credit issues that may arise. By the way, the bank will put a "hold" on this check for an additional 10 working days. The more I think about this absurdity, I will be contacting my lawyer in the morning to determine any recourse I have. I have no intention of trying to determine who I need to contact to straighten this out as I feel it is not in any way, shape or form my problem.

So, I was going to take the phone back. We made sure everything was there and put it in the bag and made sure I had the receipt. They had told me when I purchased the phone that I had 15 days to return it. So, anyway, back to Walmart I go.

The woman could not even read the number and she goes over to another area of the store and comes back maybe a minute later and says she can't refund my money because the phone and receipt don't match. This is a $100 phone and she would not give me back my money because she decided the numbers didn't match. They never should have sold me an already activated phone as new. That is just wrong on so many levels, not only that it is dishonest and unethical.

I only marked the 1 because I had to. This doesn't even deserve a rating of 1.