Wal-Mart Reviews

I am a board certified Pediatrician and I am seeing a part in my clinic today for an unrelated issue but would like to voice my concerns about the fact that she had her ears pierced in a Wal-Mart store at 10 days of age. This is extremely inappropriate and could be very dangerous. There is no set recommendation, other than when a child can take care of them by themselves. But never is it appropriate to pierce a newborn’s ears in the first 6 weeks of life. A global policy is needed on this issue guys before you end up with a complication and a lawsuit. This baby is fine at 14 days of age but they have very immature immune systems and this is why we don’t immunize them until 6-8 weeks of age.

I travel quite a bit so I get to several stores around the US. You have employees that do not meet what I think and what you should expect as professionals working in the stores. Examples: Checkers with bad teeth, body piercing on all parts of the face, young men with pants hanging half down their butt and oversized earrings. To me, it looks like you have gang members working for you. Point is, I do not think your stores are showing the professional attitude that they should. When I go to checkout, I don't expect to be greeted by someone who looks like some tribe in the jungle when you live in America. I have left the store on checkout when these sloppy people have been there to check me out. I left merchandise on the counter and walked out. I always thought Walmart was a professional business.

I brought one of these item from your dept. store at $129 which seemed to had been a bit too much. That same item, when I went to Staples, their Verizon mobile broadband was $69.99. I went back to Wal-Mart with the information from a manger and their phone number. They did not match it because it was not in an ad. If there are reason to honor the match price, the customer needs to know. This was at Wal-Mart on Floyd Blvd. Michelle was the cashier.

I went in to a local Wal-Mart in Ft. Worth. I'd been many times when walking by an aisle I noticed they had Betta fish. I walked over and to my disgust there many dead Bettas in rows on a shelf with absolutely no supervision. It appeared some had been there weeks with slimy water with so much feces floating through the water. You could barely see most of them and more than 10 were tattered and on the verge of dying. I fed them and the ones that could move ate every bit as if they hadn't eaten in days. It was heart-breaking a living creature is shelved and left to live in the sickening conditions without any care. No one works the pet aisles. There were no tanks of other fish and you would never notice them unless you were right in front of them.

I will start off by saying that every time I go to the Wal-Mart on Merchant Lane in King George to return something it takes forever. There is usually no one in line so you would think my transaction would be quick; however, the problem is the associates are too busy talking to their friends to help the customers. And this has happened on every visit to the customer service desk three times this week. When the associate finally realizes I am there, it takes forever to complete the transaction because they are well versed in how to do their jobs. On February 28, I made a purchase from the Wal-Mart in Washington Square. That same day, I exchanged it at the Merchants Ln store and brought an accessory to go with.

I bought many glass items and brought them home. They was all broke and I don’t have a receipt because Wal-Mart’s receipt machine was not working. I am unsatisfied nor I nor my family will return or buy Wal-Mart items again.

I am so upset. I am disabled and I went to Fuquay-Varina in NC to shop, and most of the driving carts were not plugged in, they were there, but not plugged in. Finally, there was a cart, the green light was on so I drove it. I got stuck in the middle of the floor for 20 minutes. Finally, a customer told someone that worked in Walmart to help me. I think if you are going to have the driving carts, you should have someone that works in the store to plug them in. My cart was green, but still I got stuck in the middle of the store. If I try to walk, I would have fallen. Walmart needs to keep the driving carts up to good working condition and make sure they are plugged in. I went home crying because I was sitting in the middle of Walmart with no help.

Poor Management and Poor Customer Service: I have a complaint about the Cockeysville, Maryland store. I was in there to purchase items at the deli. There was one person helping one person while three of us stood there. I could see three other employees behind the counter and behind a screen. Two others walked past behind the counter. No one stopped to help. While we stood, another employee came on duty and actually yelled to the others that there were customers. Still, no one moved. After nearly ten minutes, I finally left and checked out my all 15 items of my other merchandise. The people I was standing with were still waiting for service.

I've shopped at Wal-Mart here for over 10 years. Within the past 6 or 7 months, every time I go in to shop, they are always out of something. They do not restock or order what they are out of unless you bring to their attention the item you haven't been able to find in over a month. Yes, a month. I called the store here and was told that I need to tell someone in customer service. The woman I spoke to said someone was not doing their job by reordering what needed to be ordered. This is becoming so bad I hate going to the Wal-Mart here.

My son is a truck unloader and he is usually in the truck unloading to other crew members. This particular night he was unloading 2 trucks which had 4,100 pieces of freight between the 2 trucks. He arrives at work at 4:00 pm and his crew consists of two new employees and someone who does not speak English well. The manager Yvonne comes around at 6:00 pm, finds that the trucks are not unloaded and recruits other employees to help move freight, so they can remove the freight from the truck. It takes until 8:30pm to remove the freight from the truck. No one is in the truck helping my son remove the freight and his keeping up with the others as they remove the freight from the doorway. The others are responsible for stacking it in the warehouse.

It's highly irresponsible and absolutely disgusting that Wal-Mart allows dead Beta fish to just sit on their shelves, for days, decomposing! I understand Wal-Mart is the lowest class place to begin with, but at least take care of pets properly! There are multiple dead fish on their Morrisville, NC store shelves. It's a shame a company neglects its store so much that it allows this. It makes me not want to bring my children anywhere near there.

My mother purchased me a Toshiba laptop for college about a year and a half ago from Wal-Mart, naturally purchasing the two-year protection plan just in case. Only after about six months the right mouse button on my laptop broke. Since she had bought the insurance on it, we figured we should send it in to get it fixed. So I packed it up and sent it out. Mind you, I backed everything important up. They tell you to in case something goes wrong when they're fixing it, and they wouldn't be liable if they accidentally wiped the hard drive. Shortly after we sent it out, we got a call saying that it was on its way. A couple of days after that a 1-800 number called and wanted to know the delivery address again. My mom was weirded out considering they told us it was on its way. So my mom had questioned her and the lady got all sassy. Just weird.

We bought a 47-inch 3D TV from Wal-Mart online store on Black Friday for about $900.00. When it shipped to us, the package was in a poor condition. However, we had someone come over to help us hook it up. After spending a few hours to put everything in place, we found out that the frame of the screen was cracked. We called customer service and asked for exchange. We were told that the same model was out of stock and we should keep checking in once in a while before the returning date was due.

I purchased Wagon Train Dog Treats from Sam's on 45th Street in West Palm Beach, FL. My two dogs became ill and had bloody stool after eating them. You should not put poisonous products in your stores. What is wrong with you people? I am also contacting the FDA and the media.

My wife and I were shopping at store # 2806 in Boiling Springs, SC today, 02-29-2012, and we produced a coupon from Family Dollar Store for Coke products for a dollar. The cashier went to Anthony the customer service person on duty at that time and showed him the coupon. He stated that it did not have how much the regular price of Cokes was and he could not give us the advertised price for the Cokes. The ad was limit 6 cokes for $1.00 each. We asked about the price guarantee and he said it had to be in a paper and he was advised that it was in Tuesday's paper (The Spartanburg Herald-Journal in Spartanburg, SC): coupon good from February 28 to March 6, 2012. He still refused to give us the guarantee price and Wal-Mart advertises that they match. This is also stated on your store receipts.

The DVD will not express or load the DVD so one stays in all of the time. I called to ask how my service plan would work and cannot get anyone to tell me what to do to handle the situation. Basically, they tell me to call the number on my receipt, which is their number.

They need to hire managers that don't have broken fingers so that they can pitch in with being cashiers until the real help shows up. One worthless manager is named Chris. How does a person as himself just kick back and see that customers are raising "holy **" waiting in a long "single line", waiting to be checked out. If you people don't appreciate our business and offer us conveniences like at least a 10 minute wait for being checked out, then my money is greener somewhere else. When customers are neglected especially by the ** management just as soon, tell us to buzz off and it makes Wal-Mart very transparent. What a shame!

I'm almost ready to stop shopping at Walmart, period. This is the third bag of cutie oranges I've got that is inedible. They are dried up and sour, my children refused to eat them and once again - no receipt, no exchange or refund. Your stores are becoming truly piss poor at customer service. I've been telling everyone not to buy clothes and now going to have to tell them to stay away from the produce as well.

Calling me a liar - After calling in a complaint about ammo cases were two of them were wide open, no one was around in that department. I went back into the store to find my wife. I talked to Tary and told him and two other assistant managers that they would be getting a call from the main office about a complaint and was told I had been on tape doing this before and was told to leave the store and never return. They would not let me see tape. If I had called the police, they would have them remove me from the store.

Both the diapers and formula rang up higher than they were marked. How many parents buy it every week, without noticing they are being overcharged?

I had purchased an iPod for my granddaughter on Black Friday from Wal-Mart. Three days before Christmas, I forgot where I placed it. So I went to Wal-Mart and purchased an iPad thinking once I found the iPod, I could get my money back. The package was never opened. The desk clerk at Wal-Mart said that they couldn't take it back. There's a 15-day return on electronics. No one explained this to me when I had purchased it! I was really furious! I will never purchase any electronics from Wal-Mart again. Believe me I'm passing the word around!

I went to Wal-Mart today (Wal-Mart Supercenter, 4770 Colonial Boulevard, Fort Myers, FL 33966) for a few items. One of the items was a sport drink multi-pack. My wife had just received a complimentary (free) coupon from the manufacturer. The cashier said she needed approval to accept it. She turned on her blinking light, and I waited and waited. Finally "Josh" came over to tell me they don't accept "free" coupons. I asked Josh where the policy is posted. He said the cashiers know about it and it is also on the internet. I told him that it is poor, poor customer service. My wife has had problems with Josh in the past on "cents-off" coupons. This guy either needs to be fired or promoted out of the store.

The bottom of the tube (Equate denture adhesive) with lot number 11041 busted open and oozed pink denture cream all over my black dress! I was not happy, and this does not come off black dress pants very easily!

Customer support in Hurricane, Utah store. Last month, I was in the camera\electronics department and was being helped by a rep when his department manager yelled at him to go to the department meeting. I told the rep to stay and provide support. The manager came over and said let's go. I left the store and bought what I needed elsewhere.

I purchased a printer and went back and exchanged it for a fax, printer, and scanner. When I set it up and tried operating the unit, it was broke and did not have any print cartridges with it. So I had to purchase ink for it. I returned it to the Wal-Mart store in New Iberia, Louisiana 70560. The box serial number did not match the machine serial number. The assistant manager did not want to return my money, thinking I had switched the units. I called corporate and waiting on a response from them. I purchased another printer from the same store since I had the ink cartridges and no working printer.

I wanted to express my extreme concern and frustration with an event that happened to me tonight at the North Little Rock, AR super center on McCain Blvd. While shopping for yard supplies, I went to the Garden Center to look at the plants your store had available. While I was out in the section, a store employee stepped out the door, glanced around and went back inside. I thought nothing of it since I was standing in the middle of the plant section and was within a clear line of sight of the door. At least the top half of my body would have been visible over the low plant rack. A couple moments later, when I went to reenter the store, I discovered the doors had been locked, trapping me in the Garden Center. I knocked on the glass, but there were no employees nearby. I walked around quickly to make sure there was no other way out I had overlooked and then went back to the door within a clear line of sight of the main aisle and knocked and waved hoping an employee would see or hear me.

I regret to inform you of the terrible, horrifying, unsatisfying experience that I had in your Middle Island location this evening. I was exchanging a comforter set that had been given to me as a gift; therefore I did not have the receipt. I was agitated from the second I got on the customer service line. There were four people standing behind the counter, and only one of them was assisting customers. Finally I got assistance. They told me to go grab the comforter that I wanted and to come back. I got the one I wanted and went back to the counter. The girl who helped me was very nice and gave me the remaining balance from the exchange; $12.98 on a gift card. I then went back into the store to buy the rest of what I needed and went to use the gift card and apparently it wasn't activated. The lady working at the podium came over to help Cecilia.

Today, February 26, 2012, is my granddaughter’s 11th birthday and I went this afternoon to Amigo supermarket (one of the Wal-Mart’s store here in Hatillo, Puerto Rico) to buy her a chocolate birthday cake. I got to the bakery counter, picked up the cake and waited there for a long time, while two workers there were talking on the back. They saw me, but never asked me for help or came to see what I want.

I went to cash my tax check. They said they couldn't do it. The black girl was very rude at customer service.I left mad and went to my local IGA food store and cashed it with no problem. I think some of the workers there are racist against whites. I just wanted you to know you lost a lot of money. I was going to spend $5,000 on stuff but I went to another store because that girl was so rude and didn't know what she was doing.

I had the best employee from Walmart tonight, plus the bettas were on the shelf tall enough where the kids couldn't get to them. We named him Sam. Anyhow he is beautiful! Thank you, Walmart.

My son is a licensed hunter. We buy his ammunition and even guns at Wal-Mart. We always have to wait to get service. There is no way to contact anyone to ask for help. Tonight, I went all the way back up to customer service and requested help. I was told she would have to call a manager on duty. We had been waiting for 30 minutes already. I returned to wait with my son and after 10 minutes I called the store and asked to speak to the manager; the lady asked me what I wanted. When I explained she told me she was the one that I had talked to and she had already called herself. That was fine but the manager still wasn't there! Finally, 3 ladies came up and were obviously not happy to have to come to my call. Not a single “I am sorry you had to wait,” but very unpleasant looks on their faces.

Tonight, while in the Shreveport, LA, Bert Kouns location, I entered an express lane (10 Items or Less) for checkout. Unknown to me at the time because there was another customer in front of me, there was a customer who had (I counted later) 41 items in his buggy. After he kept unloading item after item, he finally finished. Forty one items! When my turn came to checkout, I mentioned to the cashier that I could not believe they couldn't say something to the customer before he started unloading his buggy about how it was a "10 items or less" lane. Her response was that they allow it if the customer is buying tobacco. Excuse me? Where did it say that on the sign? Ten items means ten items.

I went last Tuesday 02/22/2012, and bought my grandson a new PS Vita by PlayStation and Tuesday night I had to take it back after investing in two game for it and a case to protect it. The reason I took the PS Vita WiFi 3G back is not matter what we did or the people at Wal-Mart did. You could not get it to hook up to WiFi and in playing games, it would crash and on several times an error code would come up and lock up the unit so that you would have to turn it off and then back on.

These things are dangerous. They break off in your ears, easily. My whole family has complained about this. Don't say q-tips don't go in your ear. That's ridiculous, as everyone in America does this. You should take these out of your stores. Having that little blurb on the package about ear canal doesn't protect you, as that is the common use.

I could not find what I was seeking, and asked Jennifer for assistance. She went beyond what would be expected of her to assist me. The staff at the Wal-Mart store in Kamloops are always courteous and friendly, and willing to help. But Jennifer went out of her way to help. I have a very painful back injury and she even took the time to show me a chair that would fit in my shower to make it easier for me. She was friendly and very patient, even though I am elderly and slow in my movements.

My husband went to Walmart in Milton, Ontario on Monday, February 13, and went to the paint section. He waited for 30 minutes for someone to come and serve him, but no one came so he left. Then I went in on the Saturday, February 18, and waited 30 minutes in the paint section and no one came. I had someone page for the worker in the paint department, but still no one came. Finally I went to customer service and told them that I would like to put in a complaint and she got the manager and he was willing to help me. I don't think that someone needs to wait an hour just to get paint, that is just wrong. On the Saturday that I went, I was not the only one waiting for someone, there was another couple there. The last couple of times that I went in there I was not satisfied and will never go to Walmart again. I did phone the customer service department main office on Saturday when I got home and left message for someone to call me, but never received a call back. I am not sure how the company is still running if people have to wait over an hour to get help. I just wanted to let you know about the experience that I have received in one week.

My husband and I shopped at Walmart this week. We might consider not returning even though we have, in the past, defended Walmart. The Equate Sleep Aid that we used was (three months ago or maybe four months ago) 96 gel caps (50 mg) and the cost was $4.00. Now, they have cut the amount to 32 gel caps for the same price! What a cut in the amount! More money for Walmart of course! To make matters worse, their bagged Kraft Shredded Cheddar Cheese has been cut from 8 ounces (1 cup it used to say) to 7 ounces (same price as the 8 ounce used to be), the only cheese ever with seven ounces. Never mind that all recipes call for one cup, 8 ounces or 2 cups. Same price of course as the 8 ounces used to be. This means you have to buy an extra package.

I received my can opener today, which I purchased as a new item and it was scratched and dirty. It was obviously used and still had food stuck to it from the previous user. This is a direct attempt at fraud. It is unhealthy and dirty. There is no customer service number to send a complaint, only email. The BBB has been notified and the attorney general's office. Next, I will go to the health department. I have over $300 in items that were sent as new and most, if not all, were obviously used and refurbs sold at full price.

It appears that manager, Chris **, is trying to keep his profit margin up by not repairing the shopping buggies on a regular basis. They bump or pull to the side or are hard to push. My wife and I shop on a regular basis 4 to 5 mornings a week and sometimes go further to the Walmart in Thomasville or Asheboro. These stores have buggies that push easy and do not bump. We have to drive further to shop there. Both of us are in our 70s and don' t want burn the extra gas if we don't want to. Even the seats that used to be placed at the back of the store have been replaced with a pallet of drinks. Guess they don't want the old men to rest while the wives shop anymore. The Thomasville store still have their seats. I know this seems like a small thing to some, but I have COPD and a place to rest is appreciated.

I would like my situation to be handled as soon as possible. I am a National Account Manager for AARTech Canada. I am busy, and I really don't have time to waste on this. Therefore, a prompt and satisfying response would be appreciated.

I took my daughter to Wal-Mart to get her an iPod for her birthday. She used mostly her own money but I helped her out a little. We bought the iPod and returned home. We live about 15 minutes from the store. When she opened the package, which was normally packed, we found the iPod was cracked (spider webbed) and it was obviously packed that way because the cover sheet had the same spider web outline in it as the cracked iPod. I left her at home and went back to return it with the receipt and the additional one-year service plan I bought since it was for an eleven-year old. When I went to customer service they ran the serial number of the iPod in their machine and the lady at the counter told me that the serial number didn't match and that particular iPod had been sold in December. I told her that we had just bought the device 40 minutes previously. She accused me of trying to defraud them.

I was at your store on 6060 N Fry Rd in Katy, Texas 77449. I really don't know what kind of people you hire as CSM, but the lady named Priscilla was so unprofessional. I had asked her a question and she told me, **, you better wait your turn.” I really would like to see something happen to her about that. She shouldn't have a job in retail if she can't greet her customers.

Our Wal-Mart supercenter is very new (opened in October 2011). I find it very disappointing and completely disgusting that I can go into Wal-Mart on any given day and time, and the products never looks fresh. Most of the time, the cucumbers and squash are all shriveled up and about to go bad and the same is true with many other items in this department. It’s very concerning especially with all the sicknesses and illnesses from products and other food items recently. I understand Wal-Mart tries to keep their costs low, but they should really consider selling products that are safe for consumption.

February 15th, 2012. I went online and ordered 2 night stands with site to store pick-up prior to 9 am that date. Wal-Mart site said shipment would be around February 20th to 21st. Monday, February 20th, I went online to Wal-Mart and checked the status. It stated Fed-Ex delivered them on Friday, February 17th at 7:46 pm. I printed out the tracking info and drove to the Wal-Mart on Mansell Rd, Roswell, GA. I talked to I believe her name was Dale. First she said that tracking info was not necessarily correct and she went in the back and checked. Came out twice and said she talked to one employee that said they saw 'Anderson' on something but she was not able to locate anything. She asked for my phone number and said it would take her awhile to try and track down the 2 night stands and she would call me and let me know what she found out. I never received a call back.

I place an order online. The order # is ** for a Wii game. I've called Wal-Mart at least 20 times with the same stupid automated service. I went online and request status. The same automated answer with the tracking number. They said it was shipped through Magistic and then USPS. I called USPS, the same automated answer that says tracking number is no valid. I feel very frustrated as Wal-Mart should be responsible for this. I shouldn’t call USPS. I don't know what else to do!

At the end of Nov. 2011, we ordered several items from Wal-mart.com for Xmas. When we received these items, one of the personalized items was damaged and we contacted Walmart.com to advise them of this. We were told that a replacement would be sent out. They then sent us the wrong item and we had to call again after refusing the order. When we called in, we were told that we could not get a replacement because the order was personalized. Mind you, this was a Xmas gift that we were originally told we would have the replacement by Xmas. Now we were told we can’t get one. So we wound up giving the damaged picture to my mother-in-law for Xmas.

I hate the way Wal-Mart treats bettas. They treat them like decorations instead of living creatures. Every time I go to Wal-Mart, the bettas are on the bottom shelf where little kids can go by and shake the cups. And I don’t even think Wal-Mart feeds their bettas, because every time I’ve rescued one, it’s always starving when I get it home! Once I found a dead betta on the shelf, I put it out in front of all the others so the employees would see it. But it’s still there, 3 weeks later! Does Wal-Mart look at the bettas ever?

No one from Wal-Mart was in the sporting goods department at about 4:00 in the afternoon on President’s Day. After a 45 min. wait and two calls for sporting goods, a lady shows up from Photo. She made it clear that she couldn't handle gun sales, even though two parties had been waiting, a gentleman and his family and I. I had been waiting to conclude two gun sales and once she found out it was firearms, she passed said a manager would be up to help us as she worked in Photo's.

I tried to exchange unopened, untampered with Similac powder baby formula with my receipt and they wouldn't let me exchange it. It's ridiculous, but sadly enough, Walmart is about the only place to get formula or otherwise I wouldn't shop at the piece of ** store. To top it off, I returned a formula in the past with no problem.

I just spent approximately one hour in line at my neighborhood Wal-Mart. I usually shop at this Wal-Mart grocery store. There were extremely long lines with only 2 checkers working. I did see a few customers leave; some were complaining out loud but most of us stayed. An elderly woman in back of me was very vocal, went up to the front to talk to management, came back to say that some staff had the weekend off and a manager from Bentonville was there. Staff was friendly and apologetic--but I'm sorry, my time is more valuable than this. I was in the store for at least an hour and 1/2 to buy about 32 items. I will move my grocery shopping to go elsewhere.

I placed an order online at Walmart.com, paid with my credit card, and got the customary email. Today, received an email stating they had cancelled the order, as they could not verify the payment information. The payment information is approved, and processing through my credit card, and until this gets handled, it is pending against my available balance on my card. The credit card company states they need a conference call between Wal-Mart, myself, and them, to get this handled, but no one at Wal-Mart will contact me. What a waste of my time, and my money.

I got a pair of jeans there. When I washed them, they come to shreds. When I called the store, they informed me that, since I didn't keep my receipt I was just **. I never buy clothes from Wal-Mart, and now I know why. Who keeps receipts, when it fits? Certainly not me. I will never buy any clothes from there again! I ** wasted $23, and times are too hard for that **!

I made the mistake of going into the local Wal-Mart again! This store here in Rocky Mount, NC, is full of folks walking around, not buying, making you feel like they are going to take your purse. It just seems like a hang out for the kids who don't have anywhere else to go. What really topped it off for me this visit was, when I was walking to my car, and the corner by the entrance, where the employees are allowed to smoke. There were about 5 of them. I do not have a problem with the smoking. The cursing where young children can hear it, is what I have a problem with. It was bad enough when I walked through the entrance, and some large woman with a toddler in pajamas was standing in the middle of the entrance, using the F word, for everyone to hear, including that child!

The TV started smoking, and got very hot, so we unplugged it. We had to buy another TV.

I do have a motor home, and have been all around the USA more than once. I have been to hundreds of Wal-Marts, but the one in Parker Arizona is the worst in the USA for stocking shelves. I do have a house near this one, but do not go in much anymore, due to we don't have problem on shelf. I go to Safeway market, and Auto-Zone when I need something, and a lot of my neighbors do the same.

I was trying to purchase 2 pairs of Just My Size jeans that had a sale price marked on the shelf for $11.00. When I went to the cash register, they rang up at $18.88 so I let the cashier know that they were on sale for $11.00, and she had a customer service rep go check. She came back with a pair of capris, so we both walked back to the shelf, and I showed her the tag I saw, that was clearly marked straight leg jeans. So she called for the clerk that was over women's clothing, and we waited. She called at least 3 times, and she did not come over. We had to take the tag and jeans back to customer service desk, where the department rep was standing. She looked at the tag, wadded it up, and threw it behind the counter on the floor, and said that wasn't the jeans that were $11.00. She then walked away from me with a very bad attitude, and said she needed to take her break.

I purchased a hoover carpet cleaner on 01/13/12 and used it for the first on 02/11/12 and half way through the job the brushes stop rotating. I used the owners manual for troubleshooting and it did not help. I contacted Hoover and they said call Walmart, so I called and your associate and she said, I could return it with the box and all the paper work it. The box was thrown out, so she said I must have the box, so after talking with someone in management they said bring it in and we will issue you a gift card.

I purchased a cell phone which broke on the ninth day I owned it. The store would not take it back without its original packaging. They would not take the card (unused) that I purchased for the phone, $55. I am stuck with a phone that doesn't work and a card I cannot use. What a lousy deal and a lousy experience. Wal-Mart lets me down.

I have been going to Walmart located at 9890 Hutchinson Park Dr Jacksonville FL 32225 to cash my payroll checks biweekly for about 5 or 6 months now. I usually get my payroll check on Thursday evening and it is dated for the following Friday. I get off at 9pm, and the first few times I went to this location, the money center was open until 10pm and they had no problem cashing my check that Thursday evening. After about 3 times of doing this, I went into this location and was informed that the money center now closed at 9pm instead of 10pm, and they refused to cash my check because it was dated for the following business day. I was advised to come back at midnight and they would cash it then; I had no problems with this. I returned at midnight to cash my check and I had to wait an hour. I thought this was a little ridiculous, however, this is the closest Walmart to my home and I don’t feel that I should have to go out of my way to get good service. I have returned several times after this with the same or worse results. The past 3 times have been the worst.

My daughter dropped her iPod. It worked for a period of time but now the only thing that works is the voice control. It froze up otherwise. I called in because we paid for the warranty and was told they could not honor it and gave me a lame reason. I am going to file a suit for fraud! I have my own attorney. I will never shop WalMart again.

I bought the 400 mg Ibuprofen Equate brand. On the box it says 400 mg and on the bottle it says 400 mg. But on the capsules it says 125 mg. Now I have to go buy more and will not find out if it is correct until I open it! I would like my money back.

When buying meats and fresh produce we depend on the store's scales to weigh our items accurately and come up with a proper dollar amount. Not so for Wal-Mart's customers! Think you have a five pound package of ground meat? Think again. It's closer to 4.5 pounds. Although the price per pound and price match marketing strategies make Wal-Mart's products seem like a bargain, it's not such a bargain when you are paying by the pound and getting less meat, fruit or vegetables. I originally realized this when I got home after one shopping trip and re-weighed everything on my well-calibrated scale. I did this on several occasions before concluding it was no accident that Wal-Mart's products didn't weigh as much as their scales reflected, and it was happening on a continuing basis. After getting many incorrectly weighed items over a period of weeks, I decided to call our local Weights & Measurements Agency. Agents were sent to that particular store and verified that the scales were incorrect and skewed in Wal-Mart's favor. I know this because the Weights & Measurements supervisor called me on the phone to thank me for the information.

I wanted to buy oranges. I had an ad from another store. The ad was for 6 lbs for $1.00. Wal-Mart's price was $0.50 each. Both stores say the oranges were naval oranges. I was not allowed to purchase at the other store's price. I was told that Wal-Mart sells them for each, that means they can not give it to me at the other store's advertised price.

I have complained three times about the inadequate fish care at my local Wal-Mart, twice was to corporate. The tanks are always grossly overstocked. The presence of decaying food and dead fish are continuous. The employees have little to no training on proper care.

I had the worst experience at my local Walmart, Consumer square 12901, and will never shop there again. I typically shop at Target because I always have a bad experience at this Walmart, from the parking lot to the uncleanliness of the store to the managers that have no training or business experience. My problem was that I forgot/was not given an entire bag of items I paid for. I got home and called the customer service desk and told them I'd be in to get it. I sent my husband and they would not give him anything without a receipt. I went in the next day and they put everything back on the shelves telling me to go find all of the specific items myself to either take them or give me a refund. I did not have another hour to go find all of these items myself.

I placed an online order (walmart.com) to pick up in Wal-Mart (store number 3625) located at 3001 North State Road #7 Lauderdale Lake, FL, 33313. I ordered a Vizio 32" class LCD TV. The total price charged to my debit card is $284.08. When I placed the order, the TV was in stock, and in my invoice order status, your order should be ready for pick up by 5:40 PM, 02/15/12.

I was at your store on 6060 N Fry Road in Katy,Texas, 77449. I really don't know what kind of people you hire as CSM, but the lady named Priscilla was so unprofessional. I asked her a question, and she told me, "**, you better wait your turn". I really would like to see something happen to her about that. She shouldn't have a job in retail, if she can't greet her customers. I used to be a manager for Sears for over 15 years. If me, or one of my associates would've said anything like that, it would've been automatic termination.

I was in the Wal-Mart Store at 1451 Woodruff Road, Greenville, South Carolina 29607 on 01/26/12 at 18:55:26. I spent $613.15 on mostly grocery items. I had about $225.00 worth of coupons. The lady told me that I could bring my receipt and my coupons back to the store at a latter date and get the money back for the coupons. When I returned to the store with the receipt and the coupons, I was told that it would take too much time to do this, and they did not have time to mess with it. Can you help me with this problem? $613.00 is a lot of money to me, and so is $225.00. Thanks.

I have been sending e-mail request to Walmart about some monster high dolls on their on line site. I send one out on the three new ones seeing them out of stock. I checked the next morning to see if I had an e-mail, then sent the request again then went to work. Later that evening, I went to do some grocery shopping and decided to just stop by the aisle that carried the dolls to find two of the dolls on separate days I requested on the shelf and in stock despite what I read online. I bought both dolls with hopes of hearing something soon. One day later, I went to ask if they could help me find the doll with some help from the site to store worker, they called back someone that found the store carried the doll, it was out of stock. Their words to me were "Just keep coming back and checking. " I left for home and increased my e-mail request for the store exclusive doll Cupid.

I bought a $20 heavy duty rope on 02/14/2012 in order to pull my ATV-quad that wouldn't start anymore. The rope was supposed to be able to pull about 380-400lbs ("heavy duty"), and didn't do as advertised. I used it, and it ripped while pulling less than 350lbs. Long story short, i was dissatisfied because it was a $20 rope that broke immediately after using it, and it could have cost me a fortune if it had happened on the street. I brought it back with the receipt, asking at least for a store credit, and Melissa was very impatient (you could tell it was the end of her shift, or something). She contacted Elain, so that she could help her with the return policies which seemed like she didn't know at all (Elain who was even more impatient, and treated me like a kid who didn't know any better).

I used to work at Kmart. I was there for eight years. When the store's doors closed, I was glad that Walmart had hired me. Right from the beginning, I love working for Walmart. The management team at the time was excellent. Kmart's management team wasn't very concerned about the people who work for them. I have been with Walmart for nine years now. The first seven years, I have built good working relations with really good people and I have learned a lot about many areas of the store. I cannot say that the last two years have been happy ones working for Walmart. The store seems to be a totally different store than when I first began. People do not seem to care about each other. I feel that this is a result from the poor management team that we now have. There is no respect for the individual.

You need more cash registers open on busy nights at store 0908, on John Young. I am very unhappy with Wal-Mart, and plan to shop somewhere else.

The Dyersburg, TN Walmart Store is very poorly stocked. If there are things on the shelf, it is all the same items, not a choice. Some of the items that I am shopping for are on the top in the back and I have to climb and stretch standing on the bottom shelf which is a not a good idea, but that is the only way I have ever been able to buy this item. Another thing that is a big problem is that when you get to the check-out, you have to stand in line for at least 10 minutes. All those registers, 10 or less are open, and people having to wait patiently to spend their money. The sad part is that in this small rural community, we don't have a choice. I know that the store can be better because there is a smaller store about 25 miles away which is head and shoulders above our super center. Their shelves have a variety of items such as Propel Water, in Dyersburg the only flavor is strawberry and one other I am sure that is what is on top of the pallet. In Union City, TN, they have a variety. So I am sure that it can be done with a variety. It is just getting management that cares. It is so sad that you have to hate going to the store that you really did enjoy shopping in.

Sunday, Feb.12th 2012, I was in the store in the fish dept. I saw 9 dead beta fish in their cups. I saw another complaint on this very subject, same thing. Seems maybe Wal-Mart should not be trying to sell these fish. The manager tried to say the fish were a new shipment, Feb.10th 2012. They were dead at least 4 or 5 days. They were rotten. Several of the fish tanks were in sad shape as well. I think if an animal or fish is cooped up, feed them. Thank you.

The self checkout encountered a problem. I looked right at the person who is supposed to help you there at the end of the counter and expressed that I needed help. Right away, he walked away to check people out at a register. A lady across from me was also having problems. When he returned, he helped her. I again attempted to get him to acknowledge me and help me. Again, he walked away. When he finally did return, he did not attempt to be helpful but had the supervisor with him and I was finally helped somewhat but no effort to apologize or act as though they cared at all. I have shopped there for probably eight years or more and usually recognize staff and they have always been helpful in the past. There was no one in there I recognized and it seemed to be being very poorly run at this time. The person at the checkout area was named Lupe. I did not get the name of the supervisor. I do not appreciate being treated this way. I will not continue to shop there if this is the situation I continue to encounter.

I have a complaint about the fish department. My daughter has rescued 4 betta fish from Wal-Mart. We check on the bettas every time we go to the store. The fish are in little cups on a shelf low enough for children to handle roughly. The water is nasty. Most times, there are dead fish or fish that are sick. Today, when we went to Wal-Mart, someone had poured 2 bettas together, 1 was dead and the cup was full of water blocking the air hole. Another betta was floating in brown water and has been dead on the shelf for at least a week. We know because we saw it dead a week ago. The other fish tanks are not maintained properly either. There are always several dead or sick fish in the tanks. If there is not enough staff to properly care for these fish then Wal-Mart needs to stop selling them. They are God's living creatures that deserve respect.

I was in Wal-Mart looking at fish to purchase. When I turned around, I found Siamese fighting fish or betta in tiny cups stacked on top of each other. The fish on bottom cannot breathe any air, the betta need to breathe air, making a betta not be able to breathe is torture. I would like to have this stopped. I took pictures of them.

I was in your store in Council Bluffs, Iowa at approximately 10:05 am on Saturday, 2/11/12. I requested a price match for the DVD I was purchasing of the Twilight movie. Nebraska Furniture Mart in Omaha Nebraska has this movie for $9.99 when the store opened at 10:00 am. I showed my ad from the Furniture Mart to the lady who checked me out and was told the price match ended at 10:00 am. I feel this is extremely unfair since Furnitiure Mart had only been open for 5 minutes. I will certainly tell everyone I know about this unfair practice and will be purchasing from another store in the future.

I went into the store at 9:30am to buy some material. I asked two employees to please get me help or page someone to help me. I never heard the page and I never got the help. I decided to shop a little and come back to see if anyone had arrived yet who could cut the material. A young man from electronics was there trying to help another customer but couldn't get the reader to work so she could pay for it. He left to get help and returned with an older women from electronics who was nothing but rude. She did figure out though that the machine needed new batteries.

Our blender went out last night. My wife and I returned home last night after getting out of hospital from total knee replacement on her right leg. So I called care provider to come early today so I could get to Wal-Mart and back before she awoke. I live 40 miles away. I purchased a Ninja blender for $89.00 plus tax. This is used for her vitamin drinks. That is the reason it so important to have in home. Arrived back at home, unpacked blender, and center blades are missing. This meant I had to return to Guymon to exchange. This cost me more money for care provider plus fuel and my time. I believe a gift card is order to help me recover some of my cost.

My husband bought me a laptop for Christmas and I had not had it but just a couple of days over 15 days, which is what they tell me is that 15 days is all I have to be able to return it. The security was not working properly (which I did not know) and it proceeded to get a Trojan Horse on it. So I was going to put it back in the box to take to Walmart to see if someone could help me with it when I tripped and fell and the screen broke. I realize the broken screen is my fault but when I called Walmart, the lady in the electronics dept said that if it had been a couple of days earlier they would have replaced it. I called Toshiba and they wanted to charge me more for a screen than my husband paid for the computer. I am not a rich person nor am I a greedy person but it seems to me that at Christmas they would give you a few extra days being that most people buy Christmas early. So now I have a laptop that is not usable and I do not have the funds to replace it. What can I do? Thank you so much for listening to my complaint. I am at wit's end.

I saw 9 dead betta fish that were clearly neglected as they had no food in their containers and were starved to death. Some had been dead at least a week. I saw 6 remaining betta fish clinging to life. I want Wal-Mart to quit selling betta fish as they are not caring for them. Just because they are not an expensive animal does not mean they should be treated in such a cruel way and to die such a painful, slow death.

My boyfriend and I get our money order at Walmart to pay rent. We always pay half with my card and half with his. She charged the whole $550 to my card! She acted like giving me the cash would make up for it. But it was Friday night. Banks are closed until Monday! Because of her, I went into overdraft and was charged $35 for the fee. She is responsible for that charge not me!

I have a 9 year old daughter named Madison who is severely disabled. I took her in for a haircut today at the Smart Style inside Walmart in Greer Sc. Upon getting her hair cut, the stylist bluntly came out and said, " What's wrong with her? She isn't normal." This is the 2nd time the same stylist said this to me. Not only did I stand there dumbfounded, I had no idea how to even respond to such a question. My child may be disabled but she understood what this stylist said. It's one thing to come out and ask this. If it would have been any other way, I would have kindly explained to her exactly what my child's disability was, as I am her voice, her advocate. But like I said, for her to come out and ask me this not only once but on two separate occasions, I felt disrespected, to the point I had to sit in my car and shed tears, trying to explain to my other children that not only are children rude and inconsiderate so are adults. However, adults should know better than to ask such a rude question. I don't know if this will be taken seriously, but I wanted to bring it to the attention of someone. Because of this incident, my family will no longer be using your salon.

I purchased a precooked rotisserie chicken from the deli department of a Walmart in Chamblee, Georgia today. At the first bite, I was shocked at the amount of salt in the chicken. I know that restaurants in the US have been pushed to clean up their menus and serve healthier foods, but what about the Walmart grocery and deli departments who continue to push salty, fatty, foods? I know the difference and will never buy a rotisserie chicken from this store again, but I look around and see Walmart customers who are overweight and standing at the pharmacy buying high blood pressure meds because they are eating the unhealthy precooked foods there. Who holds Walmart responsible for this?

I bought the coverage for a cell phone I purchased. The problem? The Wal-Mart employee told me that as soon as the return label was scanned, I would be able to use the gift card to go and purchase another phone. When I had to use the warranty I paid for, the website for the warranty says it will be 24 to 72 hours before I will have a credit on the card. So, I have to lose my phone service for 1 to 3 days? This was totally misrepresented to me, and I am mad.

My husband worked at Walmart before and was always told to be kind and help the customers whenever possible, even if he's having a bad day himself. Well, this cashier was beyond rude! Yes, I understand that Walmart gets hectic and the long lines can cause one to be unhappy. But this lady did not greet us, she complained about everything I bought, as if she had to pay for it herself. She put my batteries with my frozen food and I had to ask for a separate bag. She then proceeded to toss the bag at me and mumbled a comment under her breath. I was nothing but kind and had a smile on my face so there was no reason for her behavior. When coupon time came she refused to scan my coupons even though I had the coupon policy on hand and have used the exact kind hundreds of times, as I shop at Walmart 2-3 times a week! She called me dumb as if I couldn't hear her.

02/07/12, 10:30 am, Tuesday morning, Gaffney SC Wal-Mart. 5 registers open, each with long lines. No other registers open, including self-checkouts. Shelves are not stocked. Aisles blocked with boxes and cleaning supplies but no workers. This store is a disgrace and surely the worst run Wal-Mart I've been in. I left my $80 worth of items on a bag carousel and walked out. I'd rather pay more at other places than deal with a filthy store that has no concern for customers.

My husband and I bought an RCA DVD/surround sound system for Christmas, and it started making a squelching noise, 2 weeks later. I returned it, and got another of the same machine. A month later, the DVD player on it stopped, and the Wal-Mart customer service person rudely informed me that unless I could find my receipt, that I wasn't going to be able to do anything with it. I'm never buying anything there again! I'm telling everyone I know how I was treated, and recommending they shop elsewhere!

I contacted Wal-Mart regarding a bike I purchased for my stepson for Christmas. The first time he rode it, the handlebars came loose and he fell into the huge screw holding the bars to the bike, held onto the bars, causing him to go forward and flip the bike over. I had this bike put together by an associate at Wal-Mart the day that I purchased it! When I brought the bike to Wal-Mart, the manager immediately took the bike to the back to have the handlebars fixed. When she returned, I was given a million excuses as to why this happened.

I ordered 2 computer desks from Wal-Mart. 1 of the desk's top had cracks all around, and 2 moldings were smashed. I called the store, and asked if I could just take the broken parts in, get a new box, and replace the broken parts, instead of bringing the whole box that weighed 100 pounds. I was told by the manager to come in, and it would be okay, so I didn't have to carry the whole 100 lb desk. I came in to the store, and there was nobody around. 1 guy passed by, and did not even ask if I needed help. Another lady came out of the door from the back, and asked if I needed help, and to press the card slider for help, which I did, but it was not working. I told the lady that it was not working, and she came and said "oh the register is still off", and still did not get any help from the back.

On June 8th, I was walking to a self-checkout around 8:30 am. I was with my daughter as I approached the self-checkout. I turned to pull the cart to me as I slipped on something clear on the floor. I did not hit the floor. I graced the shopping cart, but instantly has a burning feeling in my lower back. I told an associate and she walked off and got some paper towels and cleaned up the spill. She never asked if I was okay or offered an accident report. I left the store and took my daughter to school and came home. A couple of hours later, my back was really hurting so I called Walmart and spoke to a manager. She asked me to come in and fill out an accident report. I did so. Later that evening I went to the local hospital. They took x-rays and said there were no broken bones, probably just strains and pulled muscles but told me to follow up with my primary doctor. I did so and he sent me to physical therapy and sent me to have an MRI done. Results came back that I have an herniated disc in my neck and in my lower back. I was then referred to a surgery. I had surgery on my neck fusion. I have large scar on my neck.

I bought a Sony recorder in San Leandro (1919 Davis St.) on 01/09/12 at 4:49pm. When I bought it, they were very busy so that they didn't explain to me only 15 days return policy. On 1/31/12 around 6pm, I bought it back for return, because I don't need it for my class. The record package was not opened at all. I just put it in my back trunk after I bought.

For the last 3 weeks, I have gone to Wal-Mart in Spring Hill Florida to pick up a can of Professional Hair spray, and a plastic tub of Trident splash gum. They have had neither the gum or the hair spray. Today, I asked a worker why they haven't gotten neither product in. The lady looked up the hair spray and said, "the hair spray is in, and we will put it on the shelves tonight". She told me I should leave my name and number, so they could call me, because they only ordered 12 cans of hair spray. I cannot believe that Wal-Mart would be so stupid to only order 12 of anything that they put on their shelves. The shelves are always half full.

On February 5th (Super Bowl Sunday), around 11:30 am my daughter and I went to the Fowlerville Wal-Mart to get a sub sandwich for lunch. At 1:00, we pulled the sub sandwich out for lunch and started cutting off on the one end. This end had a ton of meat. The sandwich was very good! After each of us had our share of sandwich, my youngest daughter looked at the other end to find no turkey with only one piece of colbey jack cheese. 2/3s of the sandwich had absolutely no meat and the single piece of cheese. As you may think, "oh the meat probably just slid to the one end" but there was absolutely no meat (no pieces left behind, as if it slid).

Checking out is a nightmare at the Wal-Mart at 95th and Western in Evergreen Park. They do not open express lines after 7:00 pm. Every time I go there, it takes 15 to 25 minutes to check out. The frozen food is soft and the ice cream is melted by the time I get to my car. You, as Wal-Mart, need to re-train the employees whom the customer pays the bills.

I worked at Store No. 1053 in LaGrange, KY. On Sunday evening, January 29, 2012, I went into the Personnel Department to use the computer to check my work schedule. No human resource employees were working that evening. I noticed that my W2, along with many other store associates’, was lying out on a conference table available for anyone to come along and take. I immediately reported to the CSM that I was uncomfortable with my information being left out like that and she said absolutely nothing. A few days later, I went to pick up my paycheck and I noticed again that all the W2's were on the conference table while no one was in the department. When the manager returned, I mentioned that I took my W2 on Sunday evening off the table while the room was empty and she informed me that I was not supposed to do that. I told her that I was uncomfortable with my private information being left out like that and she told me not to worry because no one would take my W2, and besides there was nothing in there anyways. I told her that my social security number was in there and it is very important to me! I asked her if she knew that identity theft was the fasting growing crime in America and she told me not to worry.

I purchased two bags of Gala apples and washed them. After I ate just one, I got terrible stomach cramps and they smell just terrible with some type of spray on them. They have to be washed very well and the skins peeled off them before they can be eaten. I love Gala apples, but I will never buy from this brand again and I will tell mothers not to buy. I am surprised that none has gotten really sick yet. Maybe they have.

I went to Wal-Mart in Harlingen TX to buy a watch at about 9:30 PM, and notice that the jewelry department was blocked off and that there were people waiting. Upon asking an employee if anyone was working, she responded in Spanish. I informed her i did not speak Spanish, and she continued to speak Spanish. A customer who was there told me that she said that the lady was on break, and would be right back, so I waited and waited, and finally went to speak to a manager at the customer service desk, who informed me that if it was blocked off, then it was closed for the evening, and I informed her that it was in a case by the aisle, and she said she couldn't help me, because it was a security issue. Wow, a $29.00 watch is a security issue.

I have the receipt showing I have a core charge coming back to me. I was refused to get the $9 back do to a spider web in the box with the battery. Then I was told it not a battery at all and yes it a battery for a motor cycle, not a car. We where treated like crap by Walmart Customer Service here in Chiefland, Florida. I paid this money and I should be able to get it back. Seem like Walmart found another way to rip their customer off on the money owed to them. This is another way for Walmart to profit. I am so ready to sue them do to all they done to my family in the past.

Wal-Mart ran a sale on cell phones on 2-2-12. I went in to store number115 and they never opened the wireless center until 9:15. When I requested a manager at 9:05 they paged one and someone had me waiting until 9:15. Is not every customer important? When I went into the wireless center they could not find the phone I wanted, which we look for 15 more minutes.

I was humiliated at my local Wal-Mart store tonight. I have been followed by your loss prevention officer for the last 6 months. When I confronted him, he was yelling at me stating I should mind my own business, and that I would be banned from the store for one year if I didn't. When I tried to explain how frustrated I am knowing every-time I walk in there he is right behind me, he would get even angrier. I tried to leave and said I don't have time for this. He persisted to follow me out of the store. He kept arguing with me. When I then stated I have a newborn at home and I needed to go, all he did was say “Mind my business and I will ban you from all the Wal-Marts in Canada.” Other customers have seen this and said they were all going to make a formal complaint.

I have a Wal-Mart prepaid master card. I lost or misplaced the card so I called and reordered another. Today (2/1/12), I loaded my card today with $603.00. I tried to pay my bills and couldn't. I called the customer service to find out what was going on and why did they take five dollars out of my money after they had already charge me $3.00 to load it. The first time I called, they put me on hold forever and never came back. The second time I called I could not understand that person and she hung up on me. The third time I called I asked how to get my money back, she hung up on me. Finally, I just went on and paid my bills.

I purchased a battery from Wal-Mart in August and was charged $9 for a core charge. I went to take the battery back and the clerk informed me that it had been over 90 days so I couldn’t get my $9 back for the core charge. At no time did the clerk that sold me the battery say or inform me that I needed to bring the old battery back before 90 days or was there anything on my receipts that say than can keep my money for something I knew nothing about. I left the battery and stormed out because the clerks also treated me poorly!

For some reason, I can no longer order items through WalMart.com. I have called 7 different times to get the problem fixed. Each time, I am told it is a verification problem. I am using the same information that I have used for years. The service rep. tells me they don't know why the problem is happening and that it has to do with finance. I ask to talk to finance and I cannot get transferred to talk to anybody. They always say they will create a service ticket. Here it is over two months later and the problem still has not been fixed, nor has anybody contacted me.

I bought an 8 kg bag of salmon dog food. I purchased it on January 30. On the 30th, I fed my dog who has been eating this food for some years, Shortly after eating, he was sighing and very hot. Few hours later, he went outside and splattered my yard up. The next day, I fed him again and again. The same thing happened, but this time he spent half the day throwing up as well as the diarrhea.

I when to your Anvilblock Walmart store Anvilblock rd. Ellenwood, GA to pay a Drivetime car payment bill on January 31, 2012. I had the pay stub. I gave it to the person working in that store in pay center and it was sent to the wrong place. My Drivetime bill was not paid and the manager told me that they will cover the late fees because the payment was not made and that I needed to come up with some more money to pay my bill. The person working at the counter told the manager that the supervisor which did that transaction did it wrong and that it was their mistake. The manager was not professional and did not acknowledge that they had made the mistake.

I shop at this location, and have spent thousands of dollars there. It is a 24 hour location, so I expect to be able to shop at any time. I went there on 2-1-2012 at 5:30 AM to do my shopping, before leaving to go out of town. I understand cleaning must be done, with saying that I also expect some sort of customer service. They had roped off the entire section from meats to dairy, to do the floors. I needed several items, and asked if they could pick them up for me. They said no. I asked to speak to the manager.

Today, January 31, I went to Wal-Mart Richmond, California to exchange a Juice Maker because some parts were missing. I was instructed to go to customer service and return an item. The lady in customer service was very nice and credits my returned purchase and told me to go and pay for the exchange Juice Maker item and tell the cashier to sell me again the guarantee for another year that was previously purchased with the original item. I bought 5 more items before going to the cashier.

On January 23, 2012, I sent my son to your photo dept. to have his passport picture taken. I proceeded to do the same later that day. I asked the price and was told $16.90. My comment was, "isn't that expensive?" She informed me that it is the going price and took my photo and I paid. Next, I went grocery shopping to Loblaw and read a sign stating, passport photos while you wait for $9.99. I asked is that a special and was told no this is their regular price. I can't believe that Wal-Mart, who is always advertising about their low cost to us, the consumer, would charge that much. I checked other stores and no one was over $10.00 and the photo was ready in seconds. I want a refund for the overpayment I was charged.

I find Betta fish displayed on shelves in the pet department in a haphazard fashion. Water is filthy and the fish are pale and listless and some, dead. Having been in the fish hobby for many years and raised Betta I know this is unacceptable. I too, bought 7 last night in the name of rescue. Pet stores keep and display in the same containers, but usually with the intent of healthy stock until sold, not just something more on a shelf until sold or dead. Walmart needs to stick to socks and CD's.

A $1,000 check was stolen from me. My name was forged. The check was en-cashed by a Wal-Mart employee. I've been trying to get this taken care of for 2 years. I just keep getting the runaround. I've contacted the police department, but haven't filed charges yet. I have the paperwork. It's a felony. In Kentucky, there is no time limit on statutes of felonies. I just keep trying to email Wal-Mart. After all this time, I should be drawing interest on the money, for at least $250.

A Turkish woman was at customer service desk getting a moneygram. The girl behind register was annoyed and started mumbling things under her breath. She threatened to call child welfare services on woman. She didn't do a thing to her child. When the woman asked why she was being threatened, they called management. They called her a liar and crazy. They treated her as if she were a delinquent. Because of her heavy accent, she was not able to fight back. They were escorting her out of the store. Had my husband and I not been there, they would have.

I produced a receipt that could not be read because the ink had disappeared. The CSR said I would have to return as "without receipt." I had exchanged three items in December 2011. (Specifically, the items I exchanged [not returned] was yarn.) And because I had made three returns in December 2011, the CSR said I would not be able to return anything to the store until December 2012.

The betta fish are abused at Wal-Mart. They have hardly any water, no air holes, and aren't fed, and they keep getting more. They shouldn't be allowed to carry betta fish if they are not taken care of. So far, I have rescued 7 bettas from them, and one was so bad, it died on me.

The supervisor who took over at 6 am at the Wal-Mart on Platte and Shelton has a problem talking to the crew members and employees. She doesn't know how to talk to them very quietly and privately, so my friends and I will not at that store. Some disciplinary action needs to be taken against her. I don't know her name, but she has red hair.

I am a Brazilian consumer who made the mistake of buying a fridge at Wal-Mart online in Brazil in December 2011. It's for delivery in 11 days. Now, it's January 31, and there's no fridge. I have written and phoned Wal-Mart Brazil twice to follow-up, and no one knows where my fridge is nor when I'll get it delivered. Online complaint was made in mid-January, and no number was given for phone complaint last week. I can't get your people in Brazil to respond. My Visa credit card has been debited on December 26 (first payment on the fridge). So I assume my part of the deal is happening. What else can I do, other than tell my friends to buy elsewhere?

I recently purchased 2 packages of regular Oreos from Marion Walmart. I'm disabled and don't drive so I can't just jump in a car and return to the store. When I opened the cookies they looked like they'd been stepped on. They were in tiny pieces. I'm not going to lie. I did eat them but I had to use a spoon which is not what I'd preferred. I know Walmart would have made good on them but it would have cost me too much to get someone to return them for me. I buy Oreos on a regular basis. My home always has Oreos and milk. This is the first time I've ever had any kind of complaint about the Oreos. I'm on a very fixed income and really feel I was cheated on these.

For months, I have been asking for my local store to resume carrying Italian Cream Cakes. They used to carry them. According to your website, other Wal-mart stores carry them. However, all I am ever told is "We have no control over what comes into the store." It is then suggested that I call 1-800-WALMART. I have tried, and I have been told that there was nothing that can be done. I have emailed the store manager, who did not respond.

I wanted to match price for Dreft (laundry detergent) with the sale ad from Babies R Us but the manager was not cooperative at all and even insisted that the ad which I was showing was not from this week. I tried to return the detergent and told them that I will buy from Babies R Us. Then the manager said she will make exception this time and matched the price.

Okay America, how long has this been going on? At the Kiosk in Wal-Mart, where I've processed about 100 rolls of film, I just realized that the advertised price is currently $8.89 for a 24 exposure roll of film. I am being charged $0.15 per picture for paper. Why is there a price, if there is going to be a hidden charge? Nowhere is there a sign that states the additional price, until you receive your photos. They are held hostage. You have to pay to get your photos. I have emailed Wal-Mart, but when I think of how much money they are making, it's outrageous. My family alone has 100 rolls of 24 exposure films, times $0.15 equals $360.00. If they are making that much on each family nationwide, that's a lot of money.

I work at Wal-Mart store number 1886. I have recently been given my d-day when I was leaning by my register to take some weight off my feet. This process took about 15-30 minutes, and meant being understaffed in that department the next day. The reason I bring this up mostly is because it was a large waste of time for the manager, the witness and the employee. I personally find this an atrocious thing to be done, and I hope that the assistant manager who showed a clear waste of time by doing this, gets a coaching for wasting managerial time. The big issue is that he didn't simply say, "Find something else to do that's productive." I'd understand if he said it and I ignored it, but the big issue is that I went from nothing wrong then get hit by an extreme. I have ADHD, and it's hard for me to focus, so I have to rely on others to find me things to do. However, the lack of focus makes me not ask others. It's a problem I've dealt with for years.

I bought a portable DVD player for my granddaughter for Christmas and it is non-functional at this time. When I purchased it, it was on sale for about $50, which was a great deal because it was 50% off. I was told that if I wanted to replace the non-functioning DVD that I would need to pay the current price which requires me to provide an additional $50 from my pocket. Let me begin by saying that I have not been scammed like this before from Walmart. I spent about $500 monthly at your place of business and have for over a decade. Well, that all stops today!

My husband purchased a $49.99 Kodak Easyshare C1450 on Nov. 25, 2011 for me as a Christmas gift from Wal-Mart in Chester, South Carolina. It was wrapped underneath the tree until Christmas Eve when we opened presents. I didn't use my camera until New Years Eve, and it was working, but it had a black outline around the picture. I took approximately 13 or 14 photos. Then my daughter and I attended a concert on Jan. 25 and I tried to use my camera, but the whole screen is blacking out. Right now, it has a leaf like figure totally blacked out on the screen.

I purchased four cans of Great Value Orange Juice Calcium (frozen concentrate). When mixed there was white grit in the juice. It was like calcium pills had been crushed and added to juice. I reported the matter to customer service and I was told all I could do was to return them. Once mixed, how can they be returned?

Today, I patronized your Brantford Ontario location, and received a very concerning service. After work, I was participating on a conference call, with our company's executive team, and had to stop into your store, to purchase a birthday gift for a family member. My experience was pleasant, until it came to checking out. I approached the check out cashier number 3, where Shirley was manning. Shirley proceeded to ring up my order. At the end of the order, I handed Shirley into her hand the amount due, and she placed my cash in her till. Instead of handing me my change into my hand, Shirley placed all of the change (bills and coins) on the counter. My hand was clearly extended out to receive my change. Now, I had to interrupt my conference call to ask Shirley why she did not hand the change into my hands.

While shopping at your store yesterday 1/26/12, I went into McDonald's inside your store. I was waiting for my order when a lady in one of your motorized carts that you provides to use, hit me with the basket on the front of the cart. This was observed by both my daughter and the manager of McDonald's named Roberto. He then proceeded to call his corporate office and supervisor. He was told to get the manager of your store since it was your motorized cart. We waited for quite a while. Upon his return, he brought me a bag of ice for my back which was getting very sore as time passed. After much more time, your Assistant Manager Jim V, came over and explained that since it was customer to customer, you had no liability.

I have a tracfone that I have used for about a year now. When I tried to buy new cards online for my service, I get my order cancelled by Wal-Mart. Not me. And then they kept the money I used to order it for a few days without giving me what I ordered. Someone needs to do a better job here. Just saying.

I was stopped when I was almost out the door at Wal-Mart where I had purchased my usual groceries and other items. When I get items that are not groceries, I put them on my credit card and groceries on my debit card. I had purchased a roasting unit which was on sale and was on the bottom of my cart and I put it on my credit card so it was not on the first receipt. I did not realize that the cashier had not given me my receipt for the roasting unit. The greeting lady was not at her post when I was going out and as I was exiting out the store, the greeting lady started yelling at me to stop and several customers were staring at me. The lady asked me for my receipt and I showed her the one I was given. I realized then that I did not have the other receipt, so I had to go find the cashier. Since he was not at the cash register and had gone to customer service; I had to go find him and he went and got it and gave it to me.

I would like some help with the electric wheelchairs at the Carlisle store. There is never enough or sometimes, nothing at all. Or, they are not charged up and they die in the middle of the store. When you are handicapped, you do not need this. It seems that they also are not replacing the ones that are broke. This has been continuous for many months. You wait for a cart for 20 minutes or sometimes even longer. Then, when they do come back, the batteries are dead! Today, we got tired waiting. This is getting very old. We really like Walmart, but we are about ready to go somewhere else. Thank you very much.

Does Walmart have a policy against their cashiers bullying children?

After I finished shopping, I used a power chair (because I have Parkinson's). I went out the door and pulled to the right wall, so I could put my packages in the carry compartment. This woman, Ms. **, screamed I couldn't do that there? So, the packages were thrown 2 feet away to the floor (Ms. ** is now happy). Somehow, I got out of my chair, and retrieved my packages. I asked to speak to the store manager. They said no way, but I got to talk to the assistant manager. She said, what do you want me to do? Does Wal-Mart want me to go somewhere else? This is not the way to help and treat handicapped people.

I bought the Equate Omeprazole Magnesium. It works for only about 6 hours rather than all day like the other generic brand I buy. It takes 2 capsules to do the job. I am very disappointed in that the price was way less than my usual generic brand. So in the end I will spend more money using this brand because I have to use twice as much. Guess I'll go back to my old brand unless some changes are made to the formula. Thank you for reading this.

I just got back from shopping at Wal-Mart, and I stood in line for 35 minutes. The lines were nearly to the jewelry department, and they only had 6 registers open. This was from 1:55 to 2:30 PM. The girl running the register, was clearly not trained, and I was told that she is a door greeter. It wasn't just her. All the cashiers near me were slow. I inquired to 2 different people about opening another register. I was told there was no manager available, and the main manager was off. Surely, someone could have had more registers opened. There was a couple of girls running around, but didn't open a register. I am disabled, and do not like standing in line that long, and will not do it again.

This is a statement that I forwarded to the market and regional HR in the bay area California. To this day no one has been put on suspension or has lost their jobs like I have. I am also pretty sure that the people involved in the accusations against me are not model employees with a history of issues but they know the Wal-Mart system so well that they can get away with things that no other company would tolerate. I know this because I saw how they got away with things and lived and could not do anything about it.

While checking out at the register, the clerk was having a conversation with another person, who I assumed is a co-worker who had just finished her shift, and was in line behind us, waiting to check out. The sales clerk had no disregard for our groceries, and was throwing them in the plastic bins, that we just purchased, until my wife told the clerk to be more careful with our groceries. While we were checking out, the sales clerk was having a conversation, and using explicit words through the whole conversation, until I reminded her that this is a retail store, and not some bar, and that I did not appreciate her using that kind of language in front of me or my wife, and thank God I did not have my kids with me, and that she should exercise better judgement.

After being employed by Walmart, I asked to be transferred to another store. My supervisor showed me how and I proceeded to move to another county.

I went to the Wal-Mart at 223 N Myrtle School Rd. in Gastonia to buy a cell phone for my niece’s birthday. I stood by the phone section for about 15 minutes when the person working in that section came back. I asked her could she help me because you have to have a key to unlock the item from the shelf. She rolled her eyes at me as if I had bothered her. So I said, “That's ok. If it's that big of a deal forget it. I'll take my business elsewhere.”

My boyfriend ordered me an Identity Tab from Walmart.com for Christmas so I did not receive it until then. As of a week ago, the Tablet totally died. It won't even turn on and I put charger on to see if maybe that might be the problem however, nothing! I tried returning it to a Wal-Mart store and they inform me it's past 15 days (refund time) for electronics and that I would have to contact Walmart.com where the item was purchased.

My name is Cole ** and I am from New Albany Mississippi. On the morning of 01/24/2012, I called customer service and asked if WalMart cashed a finance companies check. I told the lady that I had a check that was $800-$1000 because I was unsure of the amount of the check at that point. The lady said "Sure sir we can do that for you, but we will charge $6.00." I told the lady, "Great, ill see you guys this afternoon." I rushed to the finance company before it closed to fill out the remaining paper work to get my load approved. The Check was made out to Jessica ** or William ** , Jessica being my Fiancee. I took that as either one of us could get it cashed since it said Jessica ** or William ** and not Jessica White and William **. And this is what my Finance company thought to. I went to customer service and asked the lady, whose name was Pharrah ** and was very rude to me, if i could get this cashed.

I want the world to know how I was violated and mistreated by Wal-Mart managers. I took my car there to be serviced. In turn, I was falsely arrested, because of poor management training. In this video, you will see pictures where Wal-Mart failed to put the skid plate back on properly. Later, it came off on my way to Louisiana. Once I returned to Georgia, I was told to come in the store. When I came in the store, I was disrespected by the assistant store manager, and told it's just a Dodge Charger, and everybody has one. Wow, I was thinking the same thing when he told me that! Here's a link to the video on YouTube: **.

This particular greeter is usually in the garden center of the Walmart on Epps Bld in Athens, GA. He will start up a conversation about politics and bad mouths the President and the people running for President. It is getting to the point that I will not visit Walmart if he is there. He is an older gentleman with a scruffy beard and a bit on the plump side. I know he can express his opinion about topics but not while he is working. He makes me very uncomfortable and if this continues, I will stop shopping at Walmart and shop at one of the other stores in my area.

I have used cover girl eye liner and mascaras for years but the quality and quantity has dissatisfied to the point I have started using another companies' makeup. If u could just go back to the way they were, you would have me back... signed... unhappy customer.

We have shopped in a lot of your Wal-Mart stores and everyone of them have junk for shopping carts. I don't think you ever do maintenance on them at all. They either thump, pull off to one side or the other or they are difficult to push. It seems like once in a while you could get one in decent order.

Continuous sexual harassment by my manager Terry ** at Wal-Mart # 0094. A complaint was filed at the beginning of January 2012 to no avail. Now Terry has changed my work schedule without notification and has caused me to miss work and look like a no-show. Terry has also given my low productivity (DA) when I'm only a cashier that does not stock palettes. This in turn will not allow me to transfer for 6 months with this infraction on my work record. Please advise of any other steps I need to take to correct this matter or be transferred to another local store in my area. This is my first job and it turns out to be a horrible first job experience.

I have noticed that you do not carry Walmart brand charcoal. Store in Mission, TX told me that it was a seasonal item. People in South Texas barbeque year round. There are around a million barbeque pits in South Texas alone. I like using your brand of charcoal. Please consider supplying South Texas with your charcoal.

I'm sick and tired of going to Wal-Mart at Pikeville, KY. It has the worst service ever! They never have enough registers open for business. I went in last night, January 22, 2012, and waited 35 minutes to get out of there. I will not be back! There is one 30 miles away, that is so much nicer, and have people working there. This is not my first complaint on this store, but it will be my last! I own a business, and I am well aware of how one is run, and this is no way to treat people. My time is more valuable, and I refuse to wait in line over 10 minutes to check out. It is ridiculous!

I bought an air bed from the Wal-Mart on 4893 Lone Tree Way Antioch, CA. I've had to return it too times before, after about 3 or 4 weeks of use. They wouldn’t hold air overnight. So the last time I upgraded to the more expensive bed hoping it wouldn’t have the same problems. But I had to return that one too. But this time the floor supervisor told me don't bring the bed back because they wouldn’t exchange it again. Then she said to look at the new policy on the air bed is only guaranteed for 15 days. And I was thinking why would Wal-Mart sell something that only had a 15 day return policy.15 days? Really, now for a $55.00 item, it’s just not Wal-Mart.

First off the issue tonight was with a cashier named "Inca", which I'm not sure if that’s her real name because she didn't have a name tag but she was the only cashier open at approximately 12 am. She was very rude, disrespectful, and unprofessional. I suppose she was waiting on a manager approval or price check for the customer in front of us, so I asked her if she could suspend the transaction and take care of us. She ignored me and turned to talk with another employee, so I left without the item that I came to get. We always have issues at this location. The customer service is terrible at this location. The employees are not trained. They have terrible customer service and have ghetto attitudes! This location is just around the corner from my house but I will go out of my way to shop elsewhere.

I bought L'oreal Excellence hair dye, with the shelf price at 6.97. However, it rings up at 7.97, so the cashier did make the change. But this has been happening for at least 6 months. There were three other items where the shelf price was cheaper than what they rang up. I was fed up and didn't say anything more. Walmart always gets away with ripping consumers off.