Wal-Mart Reviews

Wal-Mart's fish department is gruesome. Even though their prices may be a little cheaper than most fish stores, they don't have the experience needed to sell fish. I have witnessed on many occasions where the fishes are dead or dying and left in the tank. There are so many issues concerning the improper handling and care by Wal-Mart employees. I am not, however, putting a blame on the employees. It's Wal-Mart itself that chooses to sell but don't have the people necessary to care or handle this department.

I had used a coupon from the computer several times at this store, yet today I was told Walmart did not honor these coupons. I felt like they did not believe I previously used this type of coupon at this store before. Not only had I used it at this store, but at the Walmart in Jacksonville, NC. I did not make a scene, I only told them Food Lion would and had honored this coupon. What is the problem? I was made to feel like I was doing something wrong. I did not see in the store anywhere that you do not accept this coupon. It was a coupon for Velveeta Cheese and Reynolds Wrap. Why do you not accept these coupon? There were other people around and I was made to feel like I was doing something wrong as well as holding up the line behind me.

I've been to Wal-Mart twice and the items I wanted were out of stock. I’ve seen a lot of empty shelves in the last week and the cashers are the most unfriendly people. Most of the time, they don't say thank you or nothing. Wal-Mart is the only store of that kind in town.

I purchased a flat screen LCD TV on 12/22/08. This TV broke 04/15/09. In store warranty was purchased at the time of purchase, TV broke 4/15/08. TV was sent to customer care for repair. I called to see if my TV was repaired and sent out. A part is expected in 06/25/09. It will be repaired and sent back after that date. I have no TV for over 2 months, no money back, no satisfaction.

Not once, not twice, but again and again, only one lane out of twenty is open. A long line was formed, and when I asked where the other cashiers were, I'm told to wait a minute. I've bought food from the deli, rushed to the line, only to take 25 minutes to get through the "express" lane. I finally started putting down the food and telling them I'm not eating cold, stale deli food. I've left cart after cart because of the slow service.

My husband was doing an online survey supposedly on Walmart website where we would be eligible for $1000, and gave them our phone number. On our AT&T bill was a charge of $9.99 for subscription to News Prediction game by Predicto. I am furious. I haven't called AT&T yet, but I will. I will not pay for this. I have canceled by texting "stop" to the short code. We have learned a lesson, but what can be done to stop this?

I had just heard a friend of mine tell me last week why he doesn't shop at Walmart anymore because of the long lines. Well, listen to this, all of you hard working consumers. I had just got off from work and when I arrived home, I realized that I had forgotten to pick up some blank CDs for some music I was recording. So I decided to go to my neighborhood Walmart. There I find the blank CDs that I needed and proceeded to the counter to pay at the department with one customer in front of me, and the clerk tells me that the customer in front of me was his last customer of the night. So I said, “Oh, well,” and proceeded to the front checkout lines only to find only 5 registers open on a Saturday night around 10:00 pm. Each line had a minimum of about 40 people and this is at minimum.

My husband and I went to Walmart Store #2256 in Henderson at 21:45 in the evening to pickup something for our pool. The store was full. There was only three registers open at the front of the store, four at the most. We went to the jewelry counter and checked out along with a lot of other people. The front registers that were open were lined up all the way down the aisles. This is very poor management! I asked the greeter at the door where I could complain, she told me to call or email Walmart Customer Service. She said she had a few customers say that just left their stuff, and that they were not going to wait in those long lines. I see on my receipt that the manager is Richard **. Well, they need to do something with him before they lose all their customers.

I purchased PlayStation 3 console, one game and an extra controller. I went home, plugged in the machine, opened the game CD and found the console did not work. 45 minutes after purchase, I returned to the store to exchange it. Yes, I had the receipt. I was told the serial number of the console did not match serial number on the box. Unfortunately, they did not check the console serial number when I paid and I did not know there was a potential for discrepancy. Had I been aware there was potential for a problem, I would have asked the clerk to compare serial numbers prior to purchase. I then attempted to return the game, it is useless without a functioning PS3. The store refused to refund/exchange the game. I would strongly suggest folks purchasing a big ticket item, check the serial number of the actual item against the one on the box and do so in front of the store clerk.

I went to Walmart today, June 13, 2009, to purchase a new movie titled Grand Torino. The movies were in a large hard plastic containers containing 2 to 4 movies. I asked a clerk, "why only this movie was in the container?". He stated because of theft. I am not going to walk around Walmart with 2, 3 or 4 movies in a plastic container shopping and then have to go to checkout and have them to remove the movie. I asked the clerk if he could remove the movie and he stated no, he was to busy talking to a female employee. Walmart, you just lost me as a movie customer. I will purchase my movies somewhere else from now on. Get real Walmart, your monopoly is slipping. I think I will try K-mart from now on.

I made a purchase online and there was a problem with my card so the order was canceled by Walmart. But the amount was still showing up on my credit card. I asked Walmart to send a fax (which was requested by my bank) to my bank saying that the order was canceled, because that was the only way my bank would reverse the money. This request was made on June 7.

They act like it is a lot of trouble for them to use the bags. When they are stocking shelves, they are invariably in the middle of the aisle and they act like it is irritating them when you excuse yourself to get pass. I have shopped in this store since it was built but I don't know for how much longer. Thanks for listening!

I shop at the Layton Wal-Mart all the time. I do all my grocery shopping there mainly because they’re the only place in Layton that carries Yoo-hoo drinks. Now, they haven’t had any the last couple of times I have went there. I have talked to the employees that work in the grocery department and they all told me that they would order some more. I have went to Wal-Mart several times since then and there is still no Yoo-hoo in the 16 oz cans that my husband likes to take in his lunch. I am very discouraged because I feel that I have been lied to. I have thought about asking at Smith’s grocery store and see if they would or could carry them in their store.

I recently bought a new window unit (AC) for my mom. This unit did not have a guard over the coils the coils are totally out in the open. There are screw holes and nothing says that it doesn’t have a guard. Therefore, I returned to the store and we opened another one and found no guard. This unit was $439 + tax. This makes the unit look cheap and for GE to save a few dollars, I think [they] will cheap themselves right out of business. Personally, I would pay the extra bucks for the guard and considering that the other four units on the house have them. This says don’t buy that brand anymore.

While shopping at Walmart, I have noticed the improper conditions in which they keep their Betta fish. I already spoke to their management but since they aren't knowledgeable on how to properly care for fish (and since they aren't a pet store), they don't see any problem with it. The Betta fish are all kept in individual cups which is unfortunately a protocol, but with very little water in the cups--barely enough to cover their little top fins. The manager's solution at one point was to just pour more water into the cups and I had to tell him that you have to add a water conditioner to remove the harmful chemicals for the fish. My point is, Walmart is not a pet store and should not carry live animals that they have no idea how to care for.

Last week I bought bananas, peaches, and avocados, which were all inedible. The peaches stayed rock hard until they shriveled up, the avocados had brown streaks while they were not too ripe, and the bananas were dried up with no flavor. I called the produce manager who said there were no other complaints, which I can't imagine, and she did say she was sorry for the inconvenience.

There were cards all over the store that suggested that when you purchased $250 or more, it was 12 months same as cash, then I was informed that they all expired May 31, 2009. When asked, there was another 12 month program in effect, no one seemed to know about it.

I was injured at work almost 2 months ago. I immediately went to a member of management and told them exactly what happened. The manager denied the incident because he did not fill out a report as he is required to do. Now, almost 2 months later, they tried to get me to change my story by bullying me in an office with 4 managers and myself alone. I stuck to my story. Then, they said they had an associate that gave them a written statement saying he or she saw me running in the park with my children (completely false by the way). They wanted me to see their doctor but I didn't. Under Pennsylvania law, if your employer does not have their doctor’s information posted in the employee areas, you are free to see your own doctor.

I am a loyal customer of Wal-Mart and have been for over 10 years. I shop at the Wal-Mart in Mechanicsville, VA, and I have always had pleasant experiences with that store until today. I purchased a Power Washer on September 2008. I purchased it at the end of the season, hoping to get an "end of season" price. But nevertheless, I got a good price. I didn't use it until April 2009. I loved it. I made an attempt to use it again in June when I noticed it had a leak. I took it back, hoping to exchange it. I had my receipt, and the power washer still looked new. But, it just leaked; so i just wanted to swap it out.

I have been a Wal-Mart customer for many years. I am very angry and upset with your Customer Survey site; I tried to enter for a chance to win a $1,000.00 gift card of which, I did not get to enter. After entering my personal information to the site, many other pages came up and I am now receiving emails from all of these sites. I had not given Wal-Mart permission to disclose any of my information. I want this to stop. You have violated my personal space and information, also my trust in Wal-Mart.

My experiences with the store in my town has been the most intensely unsatisfactory I can imagine. I bought a CD at the local store here in Ridgecrest and discovered that the music that was supposed to be on the disk wasn't there. When I brought it to the attention of the manager, he said "too bad, but we will not refund your money". I complained to the main office in Arkansas and received no response. Other times when I have shopped there, either the cashier failed to make the proper change or didn't understand how to perform her job. I was shopping for a new TV on another visit and the clerk in the department had no information at all the TV on display when I asked her for information about it.

I asked my 24-year old son, who is in the Army and has served overseas, to go to Wal-Mart to purchase some groceries and wine for me. He has done so countless of times before. At the checkout he put the wine on the counter first, whereupon he said the clerk (who he said had been extremely rude to him already) told him he had to have all three persons in his party give their ID cards! My son said the clerk was never pleasant at any time, only obstinate! My son responded that he had been in the very same Wal-Mart many times and that he was not going to have everyone with him have to show their IDs! My son said the clerk then responded "Welcome to Wal-Mart!" very sarcastically! So, my son then told the clerk to take the wine and put it back on the shelves.

I went to Walmart to cash a check today. After taking my license and copying the information on the check, I was told that I needed to input my Social Security number into a swipe machine, as well as relinquishing my DL number when it is my understanding that only one would suffice. Please tell me why both are needed? There is a greater chance that someone will steal my identity considering today's economy.

Well, I and my two children went to Walmart today and this incident happened roughly around 1 pm. As my 4-year-old son was using the toilet, and myself and my 6-year-old daughter were waiting for my son to finish up, a black female was screaming out, “If you don’t hurry up in there, I am going to beat your **.” Keep in mind this restroom has only two stalls as my children and I were taking up one of them and two little girls were taking up the other stall. So I had opened the door and said, “Excuse me, ma’am, but who are you talking to?” She said, “I’m ** talking to you, **.” I replied, “I’m sorry, ma’am, but my 4-year-old son is on the toilet and there is nothing I can do, so you are going to have to wait like everyone else.” The black female yelled at me again saying, “You better get his ** off the ** toilet right now cause if I peed on my clothes, I am going to beat your guy’s **, and drag him off the toilet myself.” I then yelled at her and said, “Don’t you tell me that because my son has cystic fibrosis, and he can’t help that he is using the toilet and there isn’t enough stalls, so you have to wait, and you don’t have any right talking to me like that.”

I bought a 50-pound bag of dog food a week ago. I was feeling my dog bowl up and nosed there was mold in the dog food. Then I looked at the bag, and I noticed that the date on the dog bag was "use by Nov 05." My dog have eaten a lot of the dog food. What should I do?

I'm 13. I know a lot about fish. That's all I do; it's my thing. I went to Walmart to buy a few stuff like chemicals or filter cartridges but today I wanted to buy a few Neons. I looked for support and found a person. He called for someone. No one came. I tried a different person. No one came so I got another different person. He helped; I asked for Neons. He gave me 2 Neons that were dying and one that was not even a Neon, so I took them home and they died when I got inside (I rode my bike with the fish 3 miles from home; they live for months in my tank from our local fish store). Walmart tanks are using one filter so that's always bad for Cichlids (in tropical tanks) goldfish and tropical fish. They had Plecos in very clean tanks and the very dirty tanks were just fish suffering. There were lots of dead fish eaten and dying, not to mention all going through the same filter. Bettas are in these tanks there either dead or trying to kill the other fish. I'm about ready to work there for free and clean the tanks and give the fishes second chances. Please only go to Walmart for fish chemicals or filter stuff, never fish!

I am very unhappy about the aquarium departments of Walmart. Two separate stores always have diseased fish or at times are unkempt. In particular, is the selling of a very special fish called a green spotted puffer. They are far too small as babies and sensitive to sell - it's extremely difficult to keep because they need to be kept by species only. They require a special diet of snails and blood worms. Most of the little babies I have seen suffer terribly in both your stores, barely hanging on most with Ick and other parasites. These are extremely intelligent little fish. I honestly would say these Walmarts might sell 5 out of an entire tank of 20 plus. I rescued one that would have died a horrible slow death. Most associates know nothing about what to tell customers about these fish either. Having all the tanks on one filter system is horrible for all the fish - tap water should never be used either. With the Betta fish, sometimes many are dead or have 1/2 inch of water (polluted) to live in. Please do something. I don't feel the customers should see this kind of abuse.

I bought a GE digital coffeemaker, model 169164, this morning. I brought it home, plugged it up, set the time, washed the pot and started to run plain water through the pot to clean. The coffeemaker came on okay and began to drip water for about 30 seconds, then beeped twice and cut off. I thought maybe I had done something wrong so I started over again. I unplugged it, plugged in again, put in more water, mashed the button to begin and it did exactly the same thing. So I guess tomorrow, I'll return to Walmart with my receipt and let them have this defective coffeemaker to do with as they choose. Hopefully they won't put it back on the shelf for someone else to have to go through this nonsense. I wish I had read all these remarks/reviews before purchasing this THING and I put that in caps because it's certainly not a coffeemaker!

For all you people complaining about video games, if it has been opened, no one (not just Walmart) will refund your money. The most they will do is exchange it for the same item. Also, it is not just Walmart that gives people a hard time when returning things. I have never (knock on wood) had a hard time returning anything at Walmart because I use common sense when buying and returning things. Never, and I mean never, buy any expensive electronics at Walmart. Go to Best Buy or any other electronics store and always save your receipt. You never know when you might need it. Just pick a drawer at your house and stockpile them.

I ordered a PN-40 three days ago. I paid for one day shipping. I got the GPS two days later only to find out that the GPS which I bought was not new. It was previously used. The PN-40 was not functional, scratched up and re-packaged and sold as new... very illegal. I contacted Walmart which was extremely difficult as there was no phone number anywhere to be found! I had to find a phone by googling Walmart customer service number. I went 15 rounds with them. Strangely enough, the customer support person knew exactly what had happened to me, the first red flag. It seems that it happens very often to a lot of people. They made it possible to send it back by sending me a prepaid mail label back to Walmart (nice). They refunded the one day shipping charge, reordered another GPS to me but sent it ground!

I went in and got some fishes and some fish stuff and I had no cash on me to pay for it, so I gave the cashier my credit card and my ID and they refused. I mean like it was a valid credit card and a valid ID and they wouldn't take it and they refuse to sell it to me. I think Walmart has taken advantages on certain things. I think that they should have let me use my credit card. I see no reason not to.

I placed an order only for personalized ring from Walmart.com on April 30, 2009. They gave me between May 4th and May 17th of 2009 to receive the order mailed to my house. I have been waiting for about 3 weeks with or without the weekends included and it always say that my order is being processed. It is taking entirely too long for 1 item, and for future references, I will not order things online with Walmart.

I've always had great experience with our Wal-Mart pet department. I've bought several betas there and they've all lived happy and healthy lives (some for years!). I was very sad to see our local Wal-Mart remove their fish recently. Owning a fish was a very inexpensive pet and there was always plenty of selection. I never saw dead fish floating in their tanks and the greeters always carried the fish over or around the exit sensors for me. I may not like the way the store can drive out smaller business, but as far as the store management being concerned about the quality of their merchandise, it's always been top notch in Montgomery, Texas.

At first I filled out an application and the co-manager said I passed it, but not with a high enough score. So he told me to retake the test and when I did, he said I passed it but I have 2 applications on the system. He said I would have to wait for 2 years in order to retake the test because the home office will not let him hire me.

The electric scooters for the handicapped! You need to go take a look at them and ride one. They jerk and buck. There are in disgusting condition. Large hunks of foam showing and the plastic covering them loose and sharp. I have an injured leg and the scooter bucked and jerked so bad it hurt me and I had to leave the store. They are like that in every store. If you ask to get another one, ha, all alike. Now, a big wealthy company like Wal-Mart could surely get new ones. You are not allowed to take them outside so who is going to steal them? All the Wal-Marts are like that. Because of that scooter problem, I am changing my purchasing habits to Target. Better service, better equipment. As to the amount of complaints Wal-Mart receives, one would think they need to clean up their act. Past Wal-Mart shopper.

After ringing up my Walmart bill to CAD156 on Earth Day, I asked the cashier to "save the plastic bags" due to today being Earth Day and I wanted to contribute and be considerate to Mother Earth. I guess I was in a rush due to the fact that the previous patron's credit card was declined and the person took 10 minutes to resolve before me. I was kind, smiled and waited patiently. More to the point though, I loaded the cart, paid and proceeded immediately to leave the store, the cart filled with 30 items but without plastic bags. The "greeter," old (approx. 81 yrs) in his ways, asked me for my receipt. That was normal considering if you asked everyone and checked the cart like at my old Sam's Club, but it wasn't.

One night, my husband and I went to Walmart to get fish for our 200-gallon fish tank. We started out with a Koi fish and a Plecostomus. They both lived okay. Two weeks later, I bought 2 angel fish and 6 gold fish. They're okay. Still two more weeks later, I bought two more Koi fish and 8 Glofish. It has been at least two months now and my fishes are doing wonderful! The manager was very curious and friendly, told us an exceptional amount of information about the fishes and said if we have any die they would have no problems replacing any fish that die. They are all healthy and there were no dead floating fishes. So to all who have complaints, I feel for you but I will recommend Walmart in Ottumwa, Iowa.

I have noticed that Wal-Mart is starting to screw the consumer on cut backs of their Great Value Brands. I was buying the 13 gallon tall kitchen bags, quantity 55 per box. I now noticed that they have cut the quantity down to 45 per box, and the price has gone up about 28 cents also. Thank you Wal-Mart for cheating the consumers and still increasing the price. I think I will start shopping at Target from now on. They have better products anyway. The prices have become pretty competitive also. Consumers beware. Check the size of canned goods also. They are slowly making the cans smaller, coffee, sugar, flour. Items such as these are being reduced, and the price is being increased.

I was harassed at the register by an employee and threatened. I asked 3 times to take it in a private area so I wouldn't be embarrassed as a lot of people looked at her commotion. She had me mistaken for someone else and I cooperated to talk with HPD. As we waited, she began to get physical with me and I asked her to stop. I then told her I wouldn't tolerate this and decided to wait by my car. No other employees or security guards stepped in as they only watched her get out of hand. She got physical with me. She then grabbed my car door and swung it numerous times outward. As I waited for HPD in the parking lot, I told her she is embarrassing me and this won't be good for her job or legal matters. She verbally told me (in a lower voice) to bang her! So I met HPD on the other side of the parking lot and they said to pursue a civil matter. I don't know where to start, but I know the way I was treated, harassed and violated was wrong.

I shop at Walmart for 95% of everything, or at least I did. That included groceries, cleaning supplies, paper products, toys, baby products, clothes, shoes, crafts, electronics, photos ... Well, you get the idea. Oh, did I mention I am a mother of five young boys so the amounts of shopping were large as I have a family of seven. Anyway, I have been treated rudely several times at our Walmart but continued to shop there anyway, because there are a few nice employees there and it was just easier, but no more.

I had just gotten done making dinner for family and friends. I made a roast chicken in my 13x9 glass baking dish. I had just pulled it out of the oven and set it on the stove top. I no sooner turned my back and felt hot pieces of glass and chicken hit my arm. The glass pan shattered all over the kitchen and ruined all the other food as well. I'm only 26 years old but my family has used your dishes as long as I can remember. Thank God I wasn't hurt badly, just a few burns, but all I can think about is what if my children had been in the kitchen too? I hope that your company realizes what a nightmare this has been for me!

I went into the Bay City, MI Wal-Mart a couple of weeks before Christmas in 2005 to purchase a .22 Cal. rifle for my son (who was dying from Leukemia) - something that he had wanted for a very long time. When the clerk got all of my information and called in to clear me to purchase the rifle, she said that I couldn't purchase the rifle at this time because I wasn't cleared by who ever she called. Please come back in a week to ten days. So I did, and did again after the same answer, and again and 1 more time. I went to the local gun shop and walked out with a .22 cal rifle the same afternoon and gave it to my daughter because now my son was dead. (I was going to get her one anyway.) I'm still not cleared to buy a firearm from a Wal-Mart store. They must have their own agenda? I can buy a rifle or a pistol anywhere else in the country.

I went into Walmart, where I have shopped for years, and the customer service people do not care to help anyone. You can't get money pulled off your EBT or bank card without waiting for a long time. Then the people behind you are upset and they will not allow you to get change in the checkout lanes. The service from the staff, especially in the electronic dept, do not have a clue about the products they carry. My daughter bought some nail polish and after allowing it to dry for 2 hours, took a shower and the polish peeled off. She is 15 and autistic. This really upset her. I am crippled and unable to drive any longer so when we get a ride to Walmart, it is always a big deal. The employees do not care if you bring something back and have the attitude of whatever.

I was standing in line tonight on 4/18/09 at this Wal-Mart location and I had my arm outstretched on the empty cashier pedestal across from me when a Wal-Mart associate named Shannon removed my arm from its resting place. I then proceeded to tell him he did not have to physically remove my arm. He stated he had been saying excuse me three times. I then replied that he should keep saying it until I can hear him. He then looked back and shouted, "No, I don't do that." I then went to his manager on duty, a bald short white man and informed him of Shannon's rudeness. He apologized for him. I then asked if I could fill out a form. He said, "No, what you've done is all. That's enough," and that he would handle Shannon. I do not believe anything was done or even said to Shannon.

I purchased a Bouncy Mouse toy for my cat, Rambo, at Wal-Mart Liberty Hwy. Store in Anderson, SC, thinking I was doing a good thing that was going to make my kitty happy. Never did I think that the toy would kill him. On Saturday, April 11th, my cat seemed that something was wrong with him. He was not eating, and I had noticed vomit throughout our house. I took him to the veterinary hospital, and they told me that his kidneys were failing. They put him on a high dose of IV to see if they were truly failing or if he was dehydrated and to observe him.

I bought a pack of plastic eggs prefilled with different brand name candies that my 2-year old loves. When he ate them he said yuck. Then he just refused the candy. My husband and I tried some - they were Kisses and Reese’s peanut butter cups that tasted like chemical - sort of like bug spray. Is this another China problem? Could it have harmed my child?

I just purchased a product at Walmart. When I was being checked out, the price on the package was 99 cents and it checked out higher on my receipt. This has happened to me twice. I am wondering how often this happens to others.

Cedar City is a small town but we have seen Wal-Mart drive other business out by under pricing them, businesses such as K-Mart and JC Penney and many others. My anger is directed at them for the price of dog and cat food. I have a few animals and it's almost all I can do just to buy food for them. A lot of other people, who are on a limited income, have given up their animals; some have abandoned them on the highways way outside of town. I am one of these people over 65 and I live in the country. I've limited my trips to town because of the price of gas. But when you see Wal-Mart ripping off older people because they have the majority of pets and those people have to give them up, whether they are young or older, I really have a problem.

I have worked at Walmart for a year this coming May 2009. I was let go on April 8, 2009 due to absences I didn't have. I asked the co-manager to look at the schedule board to see I was re-lined (meaning another manager switched my hours to another time). He refused to look at them. Then when I called him out, he fired me. He waited two months before he fired me for that accusation. The next day, I tried to talk to Asst. manager Rick to get my job back and he changed the story saying I got fired for cell phone use while on a register. I tried to tell him military time on the registers confuses me so I pull my phone out only to look at the time. He continued to do other things, while in tears I tried to get his full attention and tried to get my job back, it's nothing but a sword in the heart.

I sent a complaint about Wal-Mart in Palm Springs, CA doing an order wrong and not having time to correct it. The order had cost me over $60. I was told by a CA employee that the machine I was ordering from always put out matte finish pictures (which is what I wanted). The order came back with varying color changes and on glossy paper. Today at Wal-Mart in St. Helens, they re-did my order, called Palm Springs to advise them of the mistake, and CA said that basically, that they didn't care. Thank you Wal Mart St. Helens, Oregon for helping me out. I am now a happy customer.

I had to return a PS3 that I only had 2 months because it stopped reading discs. I called Customer Service to make sure I could bring it back. They said yes, as long as everything that it came with was returned with it. I said that I did not open it because it was a gift for my son and asked if they could tell me what all it came with that had to be returned. They said the controls, cords, cables, and the unit.

I was shopping and just happened to be in the wrong place, I guess. I could hear people talking loudly to each other and it just kept getting louder. Then, 2 black men and a black lady came up the aisle screaming at each other. They were so mad I was truly afraid that one of them would pull out a gun and shoot us all. Then the assistant manager came over there and didn't even ask them to move to the back or anything. He proceeded to join in the argument. This was a horrible experience. I will never shop in this store again. I was afraid for my life and the manager didn't even attempt to settle it down.

My 12-year daughter bought a PlayStation game from Wal-Mart. I was with her when we told the salesman we wanted the game in a PlayStation 2 model. She paid $43 for the game and we drove home. When we got there, she opened it and that's when we realized it was for a PlayStation 3. We took it straight back to the store. About a total of 37 minutes had passed from the time she bought it to the time when we got back to customer service. We were told they could not take it back at all. No refund or exchange.

I went to Wal-Mart last weekend to have kids' pics taken because they were having the bunny there. Well, they took my pics and told me they would be ready in about 2 hours. I live 50 minutes away and told her I would be back the following weekend. Okay, so the lady says, "That is fine. Go back today." While I am buying groceries, the guy at the photo lab hands me a stack of photos to go through to see if they are in there. Now keep in mind, I am setting her going through about 100 photos of nothing but kids in it with the Easter bunny. My kids were not in there. I wasted time last weekend having the photo taking then now I don't have Easter pics of my kids. And they have let someone else get my kids' pics.

I used my bank card to make some calls and was charged twice; first, a $5 charge and then 4 random charges that I never authorized: $19.76, $22.42, $23.75, and $18.42. Why was I charged these amounts? I want to be reimbursed for these charges.

I would like to know why the music has been taken away. I work cleaning floors all night in Bradford, PA. I have noticed employees' attitudes going south since it stopped. People seem to be nasty to each other more often. I for one enjoyed listening to the request show at night. I know it's so boring I don't even want to go to work anymore. It's bad enough you put the smokers outside without any way of keeping warm (it gets to -20 degrees most all winter long). Now you take our music too. I would like an honest reason to make me feel better about it. What's next?

I put an order in for wallet photos. I was told that on the machine I used, the finish was always matte finish. When I picked them up, it was the day before we were to leave Palm Springs for home and no time to re-do, as these were done on glossy paper. I don't have a use for them. I did not check the finished product before leaving the store, as it was the 2nd batch of photos I had them do, and the first batch turned out perfect.

On 4-9-09 at 09:25:51, I went to Walmart to purchase some items. As I put my purchases away, I went over my receipt and discovered I had been charged for an item I didn't want nor had the item been put in my grocery bag! I have been outright ripped off. This is the third time this Walmart store has ripped me off. On 2 other occasions, I had purchased sunglasses and a pajama shirt. Those 2 items never made it to my grocery bag. All totaled, Walmart has stolen $21.48 + tax from me.

This store has no manager at the moment, the asst. manager was useless. My husband and I went in to purchase some perfume. No one was available to assist us because the person that assigned to that area was on break! It took 20 minutes to finally get someone from customer service to find the key to the shelf where the perfumes are kept. The clerk was unprofessional, had a big attitude and this store has poor management. It has not been encouraged to be courteous, cheerful and to know the customer are their life's blood. These people act as if they are doing you a great favor just by being there. They are slow and some are down right mean-spirited. They see you waiting to be served and yet they carry on their conversation with each other as if you were not there. This store needs a face lift and new management.

I would like to give feedback on the current hiring process at Walmart. I was called into an interview at the Burbank location, and was offered a part time position as a Cashier that I was very excited to receive. I had stated on my application and verbally that I have a full time position, and that my availability was in the evening, and anytime on the weekends. When I had finished filling out my paperwork and was told I had the job, the hiring manager said that Orientation was everyday from 10-7 for a week or more at times and there was no flexibility during this time. I don't understand how Walmart can require this amount of time from people who apply for part time jobs. Most people applying for these positions are in school, work, another day time job, have personal obligations like family and children, and so forth. I was very disappointed to receive the position that I had hoped for, only to have to give it up due to the strict Orientation time frames.

I walked up to the deli counter, ordered 3 meats. I told the lady that I'll be back in five minutes. When she was giving me the delis, she was rubbing her nose and face a lot. I tried to let it go but driving home, I found myself getting worked up nervously. I am not going to eat these delis. She was an old Italian lady with red lipstick. The store is # 3145 at Jane St. & Highway 7 West, Concord, Ontario. The date was 04/08/09 and time was 15:56:03. Please keep it clean, or else I will spread the word fast.

I was cooking frozen peas for my family tonight from a package I bought at Wal-Mart. It was a produce called Great Value Peas 1 pound, good until 11-08-10 (TW68313 0000085476). I put the peas in a glass bowl, put it in the microwave like I have a hundred times before. When I took the peas out and got ready to serve them to my family, oh my God, there was a one inch black worm! I have the package and the worm right here. What do I do!? I am so upset!

On April 7, 2009, around 6:45PM, I took my boat motor battery back to Walmart and asked the lady who seemed to be the one in charge to check it. She punched around on the testing device for at least 5 minutes and said that it looks like it needs to be charged. I said that I have had it on the charger for several hours. She said, "Well, go ahead and pick out another one and bring it back here." I found another battery and took it back to her, thinking she was simply going to replace the battery. She entered data into the cash register and said to me, "That will be $67.27." I was kind of shocked, but went ahead and wrote a check for the amount. I would have thought she should have at least said something like your battery is out of date or something like that to let me know that I was going to have to buy another one.

When I went to Wal-Mart one day, I went to look by the fish section because the time before it was all empty (which I was grateful for because there was always dead fish in all tanks from before). So when I passed it, I saw they had more fish. Thinking it would look a lot better due to they had none before, I saw yet again in every tank at least 2 dead fish. Then I passed by the bettas and saw a dead one. Its bowl was really brown like it had been there for a while. Obviously, Wal-Mart does not check up on their fish whatsoever. I saw the thermometer on the tanks and they were well over 80 degrees. Now, I am no fish expert but I know that those tanks were way too hot for them. So while I was looking at the dead betta, an employee walked right on by. He saw what I was looking at and yet did nothing.

First of all, I work in one of those one-hour photo centers you are complaining about and I have to agree to some point. But I have a few complaints myself. The big sign above the counter says one hour, not whenever you wish. If you do your photos online to pick up in the stores, then make sure you crop the photos so that the heads aren't cut off. Also make sure to send them to the right store #. Once you hit Enter, they are as good as done. When you take a photo with your camera and you drop it off, believe me, we don't just stand back there cutting heads off. It is run through on auto, so what you took is exactly what you get, and I disagree with the ones that think they shouldn't have to pay for photos they take. Once you look through the view finder, aim and shoot. If you shoot something you didn't want, then you shouldn't have taken the shot.

I bought a new Toshiba laptop in late December at my local Walmart. Things were going fine until just recently, when the volume and internet started acting erratically. I went to Walmart on April 4, 2009 to return it, and after ages of waiting for the the greeter to check the item, we went to return it. The returns lady was quite snotty and acted as if we'd be able to take it back. She didn't even ask if I had a receipt, just took it back to some room - totally giving me false hope. Of course, no receipt and she snottily told us that we could call Toshiba. I had all the contents, but no receipt. It wasn't my fault that it didn't screw up within the first 15 days. They should really fix their return system or hire better employees. About 700 bucks down the drain. I had removed all my files before returning, so I also lost some photos that were stored in my laptop.

I brought my daughter (she is a little mentally challenged) in to get a refund on a $9 watch that she received for her birthday and they wouldn't do it. It's not like it was $50; it was $9! So they just lost a regular customer. They can give refunds on other stuff without a receipt that costs more than $9 but if it comes from jewelry, they refuse. I used to work there so I know how the refund policy works. But it is just stupid to refuse a refund so small.

To wait in line for half an hour or more to pay for items at this Wal-Mart is a common occurrence. In fact, it is more common to see only 1 or 2 cashiers and a line of customers waiting 10 deep. On March 30, 2009, I went to the Wal-Mart's Money Center to cash my tax refund check for $3 as they advertise. After waiting in line for over half an hour, I was told that they were unable to cash it for me. She could not tell me why. Maybe it was too large she said, but it was well under what the sign says in its very small print. She said, “Maybe it’s because you have never cashed here before.” That doesn't make a lot of sense to me. There’s not a whole lot of risk involved with a government refund check. Then I noticed that the gentleman who was behind me in line is getting the exact same answer from the second customer service person. I vent for a second and left.

I would like to address the issue from a Wal-Mart associate's point of view. I know that I cannot speak for every Wal-Mart, but I would like to point out my daily and weekly procedure in the pet department of the Wal-Mart in Madison, Indiana. On a daily basis, I clean the glass of each of the 25 tanks that I take care of. After that, I check for dead fish and try to figure out the reason of death before disposing of them. If the cause is something harmful to the other fish such as ick, I let my department manager know about the problem. I also make sure that all of the temperatures are in the correct area to maintain healthy conditions. Every Saturday, I clean each tank thoroughly with a sponge, suck out the necessary amount of water with a tank vac, and refill them immediately.

I entered the Wal-Mart photo center at 7pm on Tuesday (31Mar 2009) to pick up the photos that I had previously ordered from the photo kiosk in the photo center area. The ticket I received from the kiosk indicated that I could pick up my prints at the 1-hour photo lab at the indicated time on the claim ticket, March 31 2009. First, there was no technician present in the photo lab. I went in search of someone to assist me, and upon notifying someone in the electronics department, they called for a photo lab associate 4 separate times before the technician arrived 15 minutes after the first associate call. When the technician did arrive, she looked over the entire photo lab numerous times in search of the photos, but could not find them. The technician proceeded to give a convoluted explanation as to why she was not responsible for not having my photos in hand.

I took a survey for your store to win $1,000 gift card; only now I'm getting all this junk e-mail I don't want or need. So can you please take my e-mail address off your list? It is worth $1,000. The survey had nothing to do with anything about how I found my trip to Wal-Mart; instead, it was about other company. I will tell anyone who asks about the survey not to take it unless they want all that junk mail. Thank you.

I did go to Walmart to get my pictures copied from camera to a CD. Pictures came out bad qualities so the person at the department was going to redo them. I needed to wait for one hour, so I did go to the restroom to do my private stuff. When I was coming out of bathroom going out of Walmart, I've got approach from the back by two huge ** gentlemen. They had no type of uniform or any sign, not even a tag that they work at Walmart. One of these gentlemen were trying to grab me by my jacket, and after all wrongly blaming me for breaking stuff in the bathroom and stealing merchandise. When I asked for ID or something to actually prove they work there, they start laughing and telling each other that I need to learn how to speak English.

Friday 27th of Feb. About 5:20 p.m. I'm sitting on the bench next to the bathrooms. This couple came by asked if they can get some boxes for something. This assoc. with shoulder length dark brown hair and she wears glasses. This assoc. with a very bad haughty manner towards this couple that just wanted some boxes. Then this assoc. told me in very bad haughty manner, "You can't sit there. You sit on that bench." I said to her, "I have the right to sit here because I was waiting to for the bathrooms to be cleaned." She also said to me in very surly manner if I don't leave now she would send someone walk me out of the store.

I've been coming to the new Walmart ever since it opened, and find the service not near as good as other local grocery stores. Hard to find an employee in their department. But most objectionable, in several months now, I've rarely been greeted by any of the greeters at the door, who usually are talking among themselves and seem to make it a policy of not greeting **. I know that's politically incorrect, but it's fact, and you might have some observer check it out several times; maybe even the manager. Meanwhile, I've taken my business to Food Lion down the road, where I got an enthusiastic friendly Welcome to Food Lion from the manager this afternoon.