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Wal-Mart Reviews

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About Wal-Mart

Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.

Pros
  • Affordable prices on many products
  • Wide variety of items available
  • Frequent promotions and discounts
Cons
  • Inconsistent customer service quality
  • Long wait times at checkout
  • Frequent stock availability issues

Wal-Mart Reviews

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    Page 39 Reviews 7237 - 7437

    Reviewed Feb. 14, 2009

    I purchased 5 pairs of womens ankle high socks. The sale price and sign said they were on sale. I paid 1.50 a pair.
    I got them home and was taking the price tags off, when I noticed, they were priced at 1.00 on the factory tags. The 1.50 sticker was over the original tags. I took them back and asked to speak to a manager. None were available so I left my phone number. No call regarding this matter. I went back the next day and a few days later to check the sock racks. All was still the same. Sale...1.50. On my last check, they had cut all the original tags off, that had the price of 1.00 and placed the 1.50 stickers on them. I think this practice is illegal or at least it should be. They are making a 50 percent markup on every pair. If they do it on these small ticket items, what are they doing to the high end items?
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    Reviewed Feb. 14, 2009

    Our CMN Coordinator quit on February 12th due to passing out Veteran flyers at the CMN Meeting on the 11th. His name is Don **. He has been with Walmart for 20 plus years and has done a lot for CMN and the Brewer community. The Market manager, Alan, yelled at him and told him that he was not allowed to do anything involving fund raising without his consent. We have never dealt with this kind of issue in the past. Don is very compassionate about what he does and is very respected among the community and the associates at Brewer Super Walmart. He asked me to get involved in raising money for CMN and getting others to get involved. He is the one that got the store involved.

    The Market Manager has taken away all ways to raise money for CMN. We had umbrellas that hung from the ceiling that brought in revenue of about $200.00-$500.00 a month depending on the season, time of month, and holidays. He has also taken out the buckets that the people greeters have at the door and we lost money there too. We can no longer have anyone in the community out in front of the store to promote safety, which is the fire department, no girl scouts or boy scouts or any other community relations that help us to raise money. We cannot have yard sales, craft fairs or any other thing to raise money for CMN.

    The only program he is allowing is the round-up program. What you do is when the customer buys merchandise and it totals $23.78, we ask the customer to round up their change to the nearest dollar. I don't have a problem with this whatsoever. What I have a problem with is that every little bit of money we raise not only helps children but maybe someone we may know and brings revenue into the store. We can no longer have BBQs to help raise money for an associate who is in need. He is having management basically threatening cash register operators with their jobs. Management is on edge and the community is upset and you will probably receive many emails about this. We cannot lose Don ** because this Market Manager has an attitude. Everyone is afraid of him. Don deserves an apology from Alan and Wendy, his assistant.

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    Reviewed Feb. 14, 2009

    I was at the check out at the dvd section. A previous customer made a playstation transaction that was rejected by the CC company. The teller call the help desk for assistance in unlocking the cash register. 10 minutes past and no one assited the teller. They call 3 times while numerous poeple waited. I finally instructed one of the older teller to call a manager 5 minutes later he shows up. I was purchasing ice creme. After the asst. Manager unlocked the cashier, which took less the a minute I asked to speck to the manager. He informed me that was in charge of the entire store. I told him I was in line for 15 minutes and absolutely no one helped the teller to unlock the register for that period of time. He stated he was busy. What type of operation does Walmart run were they can not assist customer at the cash register. Enrique was not trained in problem solving or helpful in resolving problems. He feel that being busy is an excuse for not managing the store properly. All it would take in someone at the service desk to hit a computer key to unlock the register allowing the tellers to do thier jobs. Instead Enrique would rather argue his point of being too busy to do his job. He offered no apology or promise to better handle his staff. It is no surprise Walmart staffing at least in this location is very unprofessional to say the least. I shop often there and always notice the staff talking and playing while numerous customer wait for check out. You have 4 registers avaliable and 1 open while the rest of the staff laughs and stares at the customer. Walmart need to straighten thier act, your staff needs to be replace along with your managers. I did not appreciate Enrique laughing as he walked away for me. This occured Friday, 13 2009 at 8:15pm.
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    Reviewed Feb. 13, 2009

    Where do I start. Well first my beloved Cocker Spaniel died on Christmas Eve so I wanted to get some pictures of her printed as well as some Tshirts and Sweatshirts.Well I got the pictures and the Tshirts. Then about a week later I got a call that my sweatshirts were in. I went to the store where NO ONE in the photo department could locate them. The lady told me to reorder them. I advised her I had already paid for them one but would not pay for them again. Then I went to the customer service desk and asked for a manager. A customer service manager came over and I explained the situation to her and she said lets go find them BUT on the way she passed me off to another lady that I dont know who she was and I attempted to explain the situation to her and she had me follow her to site to store which confused me.She went out in the back and came back with another lady. They looked thru boxes and the other woman said you must have gotten them!! I said NO I didnt open the bag until I got home and there were two Tshirts in the bag. Then I advised the other woman to give me my receipt and I would just contact my credit card company. Then she said just a minute and went in the back and returned with a copy of my reciept and asked my name and phone number which was on the reciept already. I then left really pissed and vowed to never return to THAT Lafayette Road store again.I came home and emailed customer service at walmart and got someone with functional brain cells that did credit my account for the shirts. When I saw that had been done I reordered the sweatshirts from a different store or at least I thought I had but when the order was finalized it stated my shirts would go to THAT store. I immediatly emailed walmart and just asked for the shirts to be sent to another store. The next day I recieved an email advising they could NOT change the store where my shirts would be delivered. This after I told them I will NEVER go back in THAT store. Then I got an email saying when they call and say your shirts have arrived call customer service and tell them to call the store and have them refuse the shirts and it would be credited. Simple HUH Nope remember Im dealing with Wally World. No now I got an email telling me to go to this link so I did and it tells me to print out a return label. Umm for what since I DONT have the product!!!! I then emailed them for hopefully the last time and told them they have definnitly lost a customer and if the shirts arent credited on my card by monday I WILL notify my credit card company and dispute the charge. And then I WILL get ahold of my best friends Husband who happens to be an Attorney and should it go that far I dont care what kind of representation they have it will cost them more than just a customer.
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    Reviewed Feb. 13, 2009

    I went online to compare prices of things that I needed for my new laptop. Seen on their website this cooling fan for 19.97 I was shocked because it was cheap. So I went to my local Walmart and there it was 24.88. When I went to the counter I showed them what I had seen online and the price and they said they do not match online prices. Well I said you can keep it then and continued to pay for the rest of the stuff that I had. I then called up the Corp. office and they said that they do not match the website prices. I think this is wrong do to the fact I can find anything on the internet for any store and they will match those prices that are on their website. This is wrong since you are getting the same product for a cheaper price on the website but not in the store and all you have to do is pay .97 shipping and handling along with the tax for your state which is cheaper but have to wait to get the item rather being able to get it from the store directly. You should be able to go to the store and get it for the same price that they advertise on the website for the same item. They told me that it is stated on their website that these are web prices only I did not see that all on their web site even after looking at products available at store.
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    Reviewed Feb. 11, 2009

    An employee followed me into a bathroom stall and threatened me of stealing a shirt I'd worn into the store. The only other thing I had in hand was my small compact purse.
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    Reviewed Feb. 11, 2009

    We received a Walmart Visa gift card as a gift. Just as soon as I activated it, I started receiving daily text messages giving the balance. I do not have text messaging in my cell phone plan so I'm being charged 25 cents every time they call. I tried calling their customer service and was told the call would cost $2.00!! I decided to quickly use up the balance, assuming the calls would stop. Now I receive a text message every day saying I have $.00 balance. I checked their website -- you can not email them - only call with the $2.00 charge!!!! What can I do???? Please help.
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    Reviewed Feb. 11, 2009

    I am a healthcare provider and a manager for an Outpatient Surgery Center. I understand quality and accountability for providing a service/product. I am disappointed with Great Value brand whole leaf spinach. Today I nearly swallowed a piece of wood approximately 1 inch in length. The spinach was stirred and heated on the stove without my noticeing anything in it. It was stuck in the back of my throut until I gagged it forward (and nearly vomitted). It has seriously scratched the back of my throat. I will no longer purchase Great Value Brand canned vegitables. I have become less and less impressed with Wal Mart products in general over the past 3 years. If my throat does not feel better in the AM, I will seek medical attention.
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    Reviewed Feb. 9, 2009

    the tv ad for wall mart which state they will honor all advertised sale price at other stores is not the case.
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    Reviewed Feb. 9, 2009

    I bought a cd for my pleasure. CD was bad-- played it in more than one cd player to try. finally took back to store--live 30 miles from store. no CD like the one I first bought so took to service desk for refund.. told they could not I would have to get one due to federal copyright laws because it had been opened !!!!!!! How do you play a cd without opening. The clerk opened the replacement cd at the store before giving it to me got home and I played cd and the same problem as the first. Bad CD. stuck on song and skipped to each song after few seconds called store and asked for manager and told them the problem and I was told I could not return it and they should not have replaced the first one and all this was because I had opened it, I bought something in good faith that it was good and two items have been defective and I'm told I can't have a refund because I opened them. I have spent thousands of dollars through years at walmarts and I have bought many CD's and DVD's and don't remember having to return one. I realize you probably have problems with people making false returns but this is just outright taking my money and me getting nothing. I am very angry with your company and it's not the money--- it's the principle. I do expect something to be done about this. Pull the defective items from your shelves --- but don't open them.
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    Reviewed Feb. 8, 2009

    i was reading the complaint against walmart,
    sure some of the issure are real and are the responsiblity of the store, but what about the consumer, are they not also responsable for there actions as well, an example, i saw a customer yelling at a customer service personel because they would not take back an item HERE IS THE PROBLEM, THE ITEM WAS MARKED ZELLERS, IT HAD ZELLERS MARKED IN SEVERAL AREAS OF THE BOX. READING LESSON HERE ZELLERS IS NOT WALMART, THEY HAVE 2 LETTERS THE SAME, you tell me who is wrong. if a person buys something to resell and the item was missing something who is responsable, not the seller, it is the maker, the people who work in the stores do not open the boxes to see if it the items are all there, , that is the responsiblity of the consumer, i agree the customer has the right to report the item to the store that are not up to standards, most store appriate it,and will thank you, but let me tell you this, if person come screamming in my face, they are abusive, and most stores will say anything to get rid of you, and be glad the you do not return, at least this is the way i look at it so if you have a problem , take it to the store , BUT ACT LIKE THE ADULT YOU ARE TEACHING THE NEXT GENERATION TO BE
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    Reviewed Feb. 8, 2009

    I have been shopping your this store since it has opened. I have noticed your employees wash their hands in the drinking fountains and very few of your employees speak English which I have overlooked. However, yesterday was the final straw. I wanted to purchase a gift certificate while doing my regular shopping and was told there was a charge of $8 and some cents to purchase this certificate. I was shocked in these hard times it is terrible your store should be making this charge. I am going to pay off my Walmart charge and never shop in any of your stores.
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    Reviewed Feb. 8, 2009

    I bout a 52in lcd tv on 10/14/08 i have a problem with the tv i call the store and they came pick up on 12/10/08 the problem was not fix they told me to call a homemaker's television service ?????? I just want my money back but wal mart sed NO AND TO DAY IS 2/7/09 AND HAVE NOT RECIVE MY MONEY!!!!!! OR MY TV IS NOT FIXED I MUST ADD MY HUSBEND WAS SERVING IN MILITARY AND CAME BACK FORM IRAQ 1/21/09 IT WAS A GIFT FOR HIM HE IS NOT HAPPY ABOUT THE SITUACION PLEAS HELP A-S-A-P
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    Reviewed Feb. 8, 2009

    I got the ad for Mr. Potato Head as an insert in our local paper. I went out to get it right after receiving the ad and it is no Wal-Mart to be found in my area (I went to three different Wal-Marts. I am elderly and don't get this. If you advertise, you have it. Don't put the ad out after the product is already on the self and sold out! The insert was dated 2/08 thru 2/14 and NO MR. POTATO HEADS ARE TO BE FOUND! Please let me know how this problem is being solved!
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    Reviewed Feb. 7, 2009

    paid for a warranty on a garmin 330 gps and wasnt honored i have the receipt to proove it!
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    Reviewed Feb. 7, 2009

    I received a voice mail on my cell phone from a Walmart customer service person that said ** and that was all. I know for a fact it was Walmart because the same # called back and I talked to them and they said it was Walmart calling in regard to my bill. I have the phone calls and same matching numbers saved on my phone for reference if needed. I didn't even talk to this person who left the nasty message. I don't know if he thought it was funny but I didn't and I expect an apology from Walmart at the least.

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    Reviewed Feb. 6, 2009

    On December 28, 2008 I went into three different Walmarts looking for a TV that had advertised in their December 28 2008 thru January 3, 2009 advertisement. (Please see attached ad). At all three locations I was told they never received the product. I asked if I could get a rain check and was told no? at all locations. At the first location the Manager told me they had never received the TVs and did not know what to tell me except to try another store. He also stated that they advertise items that they never even get. We proceeded to the other stores to be told the same thing.
    My question to Walmart which still to this day can not be answered is. How can you send out an advertisement to a local newspaper but yet the stores never received that item, and not one employee has an answer as to why? Except that Walmart advertises things and the store does not always get the items. To me this appears that you are being extremely deceptive to the public, and you are using false advertising to entice consumers to patronize you stores. I know that in your advertised merchandise policy you state on while Supplies Last Items that Items are items that we carry at a special price for a limited time or that we do not intend to continue to carry on a regular basis.? Your clause also states Our advertising circular may vary by geographic region, and any particular regional circular will apply only to stores in that region.? So if that is the case please explain as to how a circular can go out in a particular region but the stores did not receive the item. One would conclude that to be false advertising and very deceptive.
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    Reviewed Feb. 5, 2009

    every time i go in the store it is hard to get help or it is out of stock you have people that work there and shop in the one on 75th ave lower buckeye alll you have is to talk to some of them and they will tell you how the store sucks. if you going to keep the store in the hood stock it with what the people want and not what you think.
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    Reviewed Feb. 5, 2009

    I purchased equate Nite Time last week because I couldn't sleep at night due to coughing. I took 2 gelcaps Thurs. night 1/29 and the next afternoon I had loose bowels which were bright green. This happened about 3 times. I did not take any more medication but when my bowel movements were back to normal it was still green - not as bright but green. Is this because of the medication? I think you should put this as a warning on your box because it was a shock to me. I did not go to the doctor. What do you advise I do?
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    Reviewed Feb. 5, 2009

    I was purchasing a bra. The one I had chosen didn't have a price on it, so I found another one, (same brand, same style, etc) with a price tag on it of 12.88. I thought I was saving time, but I forgot the bar code. When they scanned my bra it came up to $14.00. I showed the lady the other bra with 12.88 on it, so she scanned it. It came up as $14 also. I asked her why it was coming up one price when the tag said something else. She didn't have an answer. I mentioned the part of the tag on my bra where the price was supppose to be wasn't there. Someone had taken them off of all the bras. I believe they were trying to hide the fact that the price was different when scanned. I wouldn't have been so upset but on the day before (3rd) it happened 5 times in the grocery section. I believe that they were doing this particular on the first of the month as that is when the older people are shopping. They don't usually watch prices as closely and this Wal-mart can cheat them. I have a real problem with Walmart cheating the elderly or anyone else.
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    Reviewed Feb. 5, 2009

    Afew months ago Walmart credit dept. decided to reduce my credit limit beause something to do with another credit card company from two,three years ago when i was late getting the payment in on time and after that everything went just fine.I been with for over 10 yrs and for the last five yrs i been on time with the payment.Then all in a sudden they cut down my credit because of something the past with another company.When the Stock Market hit rock botttom a few months ago that when they did it.I'm some hard time's right now living on a thin income like Social Security so i decided to use my disability insurance plan i have with them paying $4.12 monthly for.I call to file for a claim forms to help me pay some other bills with but each time i call they would put me on hold and never get back to me or they will connect me to the credit dept. and won't get no answers the phone just ring,ring,ring so finally someone will pick up the phone and hang it up,in my face.I been waiting for over four months to file a disability forms.I'm disable permn. i might as well get my money back since they couldn't give me the help i needed.
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    Reviewed Feb. 5, 2009

    i went to cash my state tax refund,thus wal mart had been advertising, cashing them for $3. They refused to cash it because they said it was fraudulent, then said, sometimes its due to the patriot act, and then said sometimes they refuse becasause u could be funding a terrorist and then caught himself and said not that im saying that about you. then said i cashed over
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    Reviewed Feb. 4, 2009

    Note: This is the third time...
    Dear Valued Customer, Due to the nature of your inquiry, your information has been forwarded to the Wal-Mart Stores Customer Service Team. They will forward all concerns to the appropriate department. If you submitted a question they will give it their full attention and you can expect to receive a response as soon as possible. You may contact Wal-Mart Stores? Customer Service directly, by clicking on the link below, or copy and paste the link into your browser. http://walmartstores.com/GlobalWMStoresWeb/navigate.do?catg=221 You may also reach them by phone at 1-800-WALMART (1-800-925-6278) Sincerely, Customer Service at Walmart.com Original Message Follows: ------------------------ The following message was received on January 28,2009 07:57 PM, by the Walmart.com Help Desk: Customer ID : 100 First Name : Clyde Last Name : Turner Phone : 478 929-9397 e-mail : 3inheaven@cox.net Order Number : Comments : I have sent two emails with no response. A member of the church that I pastor went to Walmart (Store #2733) and purchased two computers and two printers with the service plans as a gift on 17 Dec 08. On 27 Dec 08 we decided to return the computers and printers for something we can use now, but we were told that the check couldn't be verified that it had cleared but to keep calling to check. After several calls with negative results I (Pastor) got involved and took the computers/printers to the Warner Robins, Ga on Watson and there I was told they couldn't verify that the check had cleared and that it was past the 15 days so take them back where the purchase was made. I tried to explain that we starded this process before the 15 days were up. I took them back to store #2733 and they said that there is nothing they can do. I said that if was about the money, we would take a store credit but they said NO. I understand the 15 day policy but this was not our fault, I believe this to be so infair, we have our receipt, no box has been opended, why are we being treated like this? Sign:Unhappy Customer
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    Reviewed Feb. 4, 2009

    I was at the walmart store in south hill virginia on 1-30-2009 around 7;30 or 8;00pm. I did what shopping I had to do & went to the cashier to be check out & when I got there she was waiting on somebody else so I was waiting for my turn & I put my stuff on the counter to be rung up. So after about 5 mins a waiting the cashier looks up at me & says sorry but I`m closed. So we got mad because the cashier could of told us that before we put up all of our stuff on the counter. So we just left. The thing of the whole story is this is the second time it done happen to us at the South Hill Virginia Walmart. They need to be under better management. I also have had other people tell us that they been over there & have had the same problems. Thank You for your time.
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    Reviewed Feb. 3, 2009

    I responed to a request on my sales receipt to fill out a survey. When I got into tyhe web site there was no survey questions. I was told I might receive a $1000 gift card for Walmart. I am now bombard with unsolicited e-mails, as much as 35 per day.
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    Reviewed Feb. 3, 2009

    I had bought a pair of your MDR-V150 headphones around Christmas time, and THEY KILL OUR EARS! So much pressure is squeezing our ears and they are so uncomfortable, it is impossible to wear them for more than 20-30 mins! We didn't keep the package or the recipt, and now we are hoping that we are not stuck with them. We always buy Sony products and never had any other problems. Is there any way we can work something out to exchange them directly with you, for other headphones?
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    Reviewed Feb. 3, 2009

    My Wal-Mart auto battery failed after nearly 4 years. It was warranted for replacement if failure occured within 3yrs-then PRORATED refund for 108 MONTHS. Before any prorata refund, Wal-Mart demanded that the battery be charged and checked out with a diagnostic computer! This test took 2 hours of my time and was unnecessary because the battery was dead (after all it lasted within days of a year beyond guarantee). NEVER have I had to wait on a diagnostic check of a dead battery. The Kerrville staff politely did what Wal-Mart policy dictated. They are not to blame for this. I understand requiring a diagnosis if the battery failed during the 3 year guarantee. Not a good policy for customers needing a quick battery purchase. I am sure that prorata refunds are forsaken because of the wait for diagnostic results (death warrant?) for a spent battery.
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    Reviewed Feb. 2, 2009

    I'm a 63 year old retired male. My wife and I have shopped in Wal-mart in Tallahassee Fl, Quincy Fl and Marianna Fl. for many years. We buy groceries and many other items there. But after today that will change. I'm not saying that I will never shop in a Wal-Mart again but we decided that our grocery shopping will have to be done in our local IGA. Getting now to the reason of complaint. Wal-Mart has now shown that it cares little for those who are elderly or have disabilities. I have a sciatic nerve that starts hurting me after walking around on the hard floors of Wal-Mart for a while. Today my wife and I each had a shopping cart and a list of things each of us had to get. After completing my list of items, I needed to sit down and wait for my wife to finish her shopping so we could check out together account my sciatic nerve had really started hurting . I normally sit on one of the benches near the grocery dept., but to my surprise they had removed all of them. We were told later by an associate that Wal-Mart was trying to open up their store like the Target stores. This move tells me that the customer is not important any longer especially those that are not in perfect health. All I can do is take away the $500.00 average my wife and I spend there each month. Thanks for nothing Wal-Mart.
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    Reviewed Feb. 2, 2009

    For the last 20 years or so my wife and I have bought Purina Cat Chow in 18 pound bags at Wal-Mart. The shelves were always well stocked until 2 years ago when they moved to the new Supercenter, now they may have it 1 time in 10 when we make the trip(14 miles one way I might add) first of all you can't find a store employee to ask if the have any in back so you have to make the trip to the service desk to inquire about it. after about a 20 minute wait some employee that looks like you just woke them up from a nap shows up a the service desk and says uh we aint got any. When asked why they don't have any they just well it looks maybe a supplier problem and would you like to talk to management? When you tell them yes they page someone in management that never shows up (I have waited as long as an hour. Someone is not duing their job whether it is people on the floor,the department manager, the store manager,purchasing or the supplier.Usually what results is the multiple purchases besides that we were going to are not made because we then have to go to another store anyway to buy the cat food.
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    Reviewed Feb. 2, 2009

    I filled out a complaint about 3 weeks ago and i received no response, is this the way a big box returned a message for a customer who spends about $12,000 a year in your store. I think that this is just the way walmart is. you think you have control of the market and dont care about your customers.
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    Reviewed Feb. 1, 2009

    On 01/24/09, I drove to Walmart with my mother, Debi. I recently had surgery on my foot, leaving me wheelchair bound for the time being. My mother went into Walmart to ask the front door associate (Bobbie), if she or another worker would bring one of the wheelchairs out to me at the car, parked in the disabled parking spot. The associate (Bobbie) appeared to be irrate at the fact she would have to bring a wheelchair out to me in the parking lot. She informed my mother employees weren't allowed to let wheelchairs leave the store. She suggested my mom to drop me off in the front of the store, which is marked clearly a No Parking fire zone. Since the beginning of my surgery, I had attended two different Walmarts a couple of times and never once had I heard of a complaint from store employees to bring a wheelchair out to me at the car. There was even a wheelchair sitting outside, not being used and I used that to get into the store. I was very disappointed because this is a store I shop at on a regular basis. I was planning on grocery shopping at Walmart on this particular day and had arranged to have my mother help me to get everything together. I am angered at the fact this employee wasn't able to work with my mom or myself to help me get into the store. I ended up waiting in the car for my mom to finish shopping. I am very upset at this situation, especially because I shop at Walmart on a weekly basis.
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    Reviewed Feb. 1, 2009

    Went to purchase a 32 Polaroid TV with a built in DVD player- had two on display-had none in stock-ask for rain check for roll back price-was told that rollback price would not be in effect when new TVs came in-decided to leave my cart full of other items with customer service because I was told to come back today and talk to manager about one on display-told them I would never come back to Walmart again (my wife and I spend hundreds of dollars each month) never been treated like this before-told me to call Bobby or Kay store managers Sunday morning and they would take care of the problem-I went ahead and made the purchases that were in my cart with the confidence that either Bobby or Kay would help me-called store Sun. morning-spoke with Kay-she said that the two Tvs on display could not be sold and when new Tvs come in-they may not be on rollback and could not guarantee me the price of $558.00 and refused to sell me one of the two Tvs on display-if this simple problem cannot be resolved you may have lost a valued customer- any cooperation would be appreciated-Thank you, Mike Sanders
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    Reviewed Feb. 1, 2009

    i was standing in line to be checked out she ask if i was ready to be checked out i said yes she told me to go to the service desk i started to go to the service desk i stoped to get a magazine she come over and told me to go to the service desk and the girl at the service desk would check me out i told her that i was going to get a magazine and i would be there in a min i went to the service desk put my purchases on the desk there was a bicycle was in the way in front of the cash registure when i ckecked out i had to walk around to the debit card machine to swipe my card the bicycle was a safety hazard i ask that the bicycle be moved the girl moved the bicycle it about three feet and left it proped up on the counter i awsk her what her name was and her supervicer was and she tolded me i said ok and got purchases and left the store didnt get my magazine because i rushed to get to the service desk to be checked out this store is in dequeen ar the time that i ckecked out was 15.52.06 this girl was being very rude to me i dont think that if this was my store i would want to run custermers of in these trying time we are in at the moment i shop at this store alot but if yall would rather me go else were then let me know and i will do so thank you for your time and may this not be a problem the next time somebody comes in to your store FERN DERING
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    Reviewed Feb. 1, 2009

    My son got a computer game for Christmas, Madagascar Escape 2 Africa, and the disk is blank. Wal-mart employee told me that they can not take it back swapping or other wise. So basically Wal-Mart stole from my son. My mother in law, his grandmother, spent money for the game and now we are being told oh well. My family has had tons of problems out of this store and most of the time we somehow find some sort of compromise. There is one thing to have someone tring to rip off the store but when the store tries to tell children that they can't get a working item unstead of the broken one that is going too far.
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    Reviewed Jan. 31, 2009

    I went in to walmart to get a 12 pack of diet coke I brought my purchase to the counter to check out I left weights and kick box so I can accidentally rip packages easily so I am very careful how I carry items I dropped the package accidentally on the counter I stated that I was sorry for dropping the package on the counter the cashier began to give hostile and combative stares I smiled but she continued to stare. I performed private security for 15 years I had seen that look before we call it the red zone look that is a look given before a person lashes out violently. I walked to an empolyee and told them that cashier need medication or something the employee stated I am not a manager and walked away wow I will never go there again.
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    Reviewed Jan. 31, 2009

    I am a past employee (actually manager) of Walmart Supercenters. The above stories are only a few of the horror stories intertwined wih Walmarts. Being an employee can be just as bad and at times, worse. My main point to consumers is - is this not how and why you pay less for their products (Much less for products at Walmarts)? Sam used to have pride in saying, "Made in America." Very, very little is made in the US now (or at least sold at Walmarts) and that is what you get with global trading and that is why Walmart is the leading retailer.

    I will not comment on how they love to pass the buck to everyone else and are also experts in this area. You all make them who they currently are now. Buyer beware. We do have a choice in where we shop. The saying does go, you get what you pay for. Being a past manager for them, I feel I need to apologize for them, to you. Sam, I believe, was an amazing man and honorable. (To my knowledge of him) Money is, the root of all evils, depending on whose hands it is in. Bless America.

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    Reviewed Jan. 30, 2009

    I bought an airbed on Monday, and found it was not the right size for my room after opening it up (I just open it to see if it fits my room) and realized that it's too big, so I had my friend to return it for me on Tuesday. And somehow, there is a really tiny sign on the wall in return section saying about airbed return policy. No returns for airbed except exchange. So my friend thought she would just exchange for a new one and we can try to return it later on. We went to the store again on Thursday, with the exchange receipt (I gave the original one for my roommate to calculate our expenses and how much we should pay to each other). At first, the person in charge came and told us he would give us store credit as the airbed is new, but after a while he decided he should not do that (maybe his manager will make this hard on him) and he started to say really mean things to us like, "It's all your own choice to look at the return policy before you buy things."

    I told him the policy is really, really tiny that I couldn't even see it, how were other customers supposed to see that before they buy it, and questioned them why not posting it on where the airbed section is. He was really rude to us, saying that it's a lawful policy and that's what American always do (I thought they usually tell you it's not refundable when you pay). Then he had his manager, a ** around 50 to come talk to us. He started arguing with us, and I guess he might not be the manager, just someone who is really good at offending people and arguing. They were really ambiguous about the rules for return. They changed their answers so many times.

    Every time we try to talk to them and make some points, they would shut us up with, "We just want to follow the policy," or "Why are you here to argue with us? I don't want to debate." While my friend was really mad and murmuring that they were so rude to us because we were Chinese (yes, we are international students here!), he just simply said Yes and leaves. Then somehow another younger guy came, and just keep saying that's the policy while he could barely read the policy on the wall (it's super tiny). I was so frustrated there that at the moment, I don't even care whether I could get my 60 dollars back or not.

    It was around 10 pm. I guess they were worn out from working and taking it on us, Asian girls. I was too angry with them that a tear just burst out :( I feel like not only they were taking it on us but they feel superior about having the power over us. They have insulted us in so many ways. I actually feel bad for them, maybe that's the only time they feel superior about themselves. Anyways, I was not able to refund the bed. I was okay with that, but I wish they had posted the policy on where the airbeds are or tell the customer when they pay for it.

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    Reviewed Jan. 29, 2009

    Twice in the last month I have picked up something on the end of an aisle that was supposed to be on sale. When I reached the checkout, the items showed regular price. I was told that is the price and someone probably moved the item. (Well if someone moved these items, they went through a lot of trouble to move large numbers of these items to the sale rack.) I was on the watch but for older people and those who don't pay attention. This is a rip off. Walmart pricing practices need investigating.

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    Reviewed Jan. 29, 2009

    I am not a Walmart hater. I am a regular customer and buy most of my groceries from Walmart.
    My complaint is the 100% Columbian Coffee that you are selling under your store brand. I know something about coffee and this is NOT 100% Columbian Coffee. The last cans that I have purchased is poor quality coffee. It does not look, smell, and taste like Columbian coffee. It is the same low quality coffee that Folgers has been trying to push off on the public.
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    Reviewed Jan. 28, 2009

    An arrangement had been made with my truck loan company to bring my loan current. I was to send a certain amount to them on 17 Jan 09 using walmarts money gram service. I went there as agreed however the customer service agent through direct action sent the money to a different location. I had the correct information on the form but they keyed another location and I did not catch it. The following tuesday, assuming I failed to hold up my part of the agreement, the loan company repossessed my vehicle.
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    Reviewed Jan. 28, 2009

    I purchaseda refrigerator and they said next day delivery. When next day came they did not come. I called and they said we do not have it in stock but will give you a similar one with a discount. I went to the store and they did not have that one either. NO MANAGER was in the store only employees. I then asked for my money back and they gave it to me.
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    Reviewed Jan. 27, 2009

    Today I was shopping at Walmart and saw a special Old Milwaukee beer for $5.97 for a 12-pack. I picked up 4 thinking that was a good price. At check stand, they rang up at $6.37. I told the woman they were marked $5.97, so everything stopped for about 10 minutes. Some guy named Joe went back to check price. The checker went back to check price. Joe said Keystone was $5.97, not old MI, and there were 4 there. l said, "Fine, I'll get that" and went back with the cart. There were two Keystone over the two signs saying old Milwaukee $5.97. The Keystone had been moved over the signs. I took the price tags upfront and even though they clearly said Old MI, this Joe guy showed me a UPC number and told me that was for Keystone (like "see, it's your fault").

    He was covering up for his mistake. I told him I'd pay the extra 40 cents just to get out of there and did. He has done this before when I was overcharged, telling me "this only happens to you." I'm tired of being overcharged. I've written to the head manager and got no reply. I speak to others that have had similar experiences. This guy should not be in customer service.

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    Reviewed Jan. 27, 2009

    Hi, I wasn't sure where or how to begin this complaint. I'm hoping you can direct me . I bought Equate green mint mouth from Walmart. I put it on my granite bathroom sink. The next day, I went in there and picked it up, it left a permanent circle on my granite sink. It is as wide as the bottle. I don't know if it's the ingredients that stained it, or the plastic container it is made out of. There was no leak in the bottle. I'm very upset about this product. There is no 800 number on the bottle. How do I get a new bathroom counter top? I can't get it off with anything. Please direct me in the right location. Thank you very much for your time. terri Deringer
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    Reviewed Jan. 26, 2009

    My screen on Lap top cracked while I was on it. It should be under warranty. I bought less than a year ago and I bought the extended warranty from Walmart. I am being told I can not get a replacement.
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    Reviewed Jan. 24, 2009

    Went to Walmart to buy a LCD flatscreen TV. They informed us thery did not have the kind that we wanted in stock. When asked if she could call and see if Wood River(the next closest one to us) had any. She used her hand held locator and stated there was 2 in Wood River. We drove down there, and was told they did not have any in stock. We asked about ordering us one. When we went on line, they said we would have a charge for delivery nad could not be sen to the store, but would be sent to our house. When we asked the to see if any of the surrounding store had any in stock, he checked Litchfield, Granite City,Edwardsville,Glen Carbon, Collinsville, &Florrisant, Mo., The only place that showed they had any was in Collinsville(With the hand held locator which indicated there was 5). When we asked him to call to make sure they had them, he could never get anyone to answer the phone. He did then print out directions to the store since we had no idea where it was. I did not want to go on another wild goose chase if there were non in stock, so I got the phone number and called. After several minutes, someone finally told me there were none in stock!!!!! I'm glad I didn't just take their word and drive all of the way there!!!!!!!!!!! Anyway, we just happened to stop at Target, and they had several of the same TV in stock and for less money, so you lost out!!!!!!! We use Wal-mart alot, but are thinking of going somewhere where they workers know what is happening and don't act like it is a bother to help you!!!!!!!!!!!!!!!!
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    Reviewed Jan. 24, 2009

    I was returning a couple of items and stood in line as the greeter scanned my items to give me return tickets. The line was long as there only 2 CSRs at registers and one stating she was about to leave. Ashley, perpetrator, attempted to get in front of me, but I continued to follow the customer ahead of me. Ashley stated, excuse me I was in line.(aggressively) I stated, I was behind him. (politely) Ashley stated, no you wasn't either, but you can go ahead. (in a very hostile manner) It appeared that Ashley did not want to wait in line as she kept stating, I shouldn't have to wait in line, I should've just gone to the front of the line. Ashley walked to the counter approximately 1 or 2 customers before me. I overheard her talking to the CSR (unable to see name tag as it was facing her shirt). Ashley stated, they don't know me, I wish there weren't cameras in here. She also was using profanity. The CSR stated, you can get 'em in the parking lot and make them hit you first. That way you can say you were defending yourself. Another CSR or assoc. signed on and decided to assist Ashley before assisting me. Ashley walked away again using profanity after being assisted.
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    Reviewed Jan. 24, 2009

    I bought a futon sofa for my sister as a wedding gift. She didn't like it and decided to return it.I had lost the receipt but have a credit card statement that shows the charge on it. We went to the store and the assistant manager found the charge on their records but refused to make a refund because the we didn't have the original box the product came in.The product came in one very large box with 5 smaller boxes in it, we couldn't fit it in the car trunk so we took the pieces out and loaded the car that way throwing away the box.
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    Reviewed Jan. 23, 2009

    I had two checks stolen from my checkbook and a walmart associate and a Murphy Oil associate allowed whomever stole them to pass them through without verifying the identity of the person. The one to Walmart was electronic but the one to Murphy Oil was actully filled out by them. When I discovered this I notified my bank, Murphy Oil, and Walmart. My bank credited my account for this but instead of Walmart or Murphy Oil trying to correct the problem they have turned this in as bad checks to their collection service for recoup from me. It was obvious on the check to Murphy Oil that it was neither approved signatures on my checking account. I have completed the forms that their collection agencies sent to me to validate they were stolen checks but they continually want more such as notorizing forms, etc. This is more money that I should not be responsible for to get this notorized.
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    Reviewed Jan. 23, 2009

    Our local Houghton Michigan Walmart puts their price tags over the expiration date on baby food and dairy products on a regular basis. Is this legal? Can anything be done to correct this situation?
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    Reviewed Jan. 22, 2009

    I am writing on behalf of my friend Susan Zorza, she does not own a computer.Susan Zorza purchased a AGM Techmology Maximum battery for her husbands 4 wheeler on October 22,2008. Her husband is a senior and not in the best of health only used his four wheeler for plowing their driveway. he had only plowed the driveway approximately 10 times or less. This battery EverStart Maxx battery had gone dead and would not hold a charge. Upon returning this battery to the Walmart Store on January 20, 2009 within 2 days of the expiration date. Walmart would not replace the battery FREE of charge and would only offer her a 50% discount if she purchased another battery. She is very unhappy about this situation and while she was standing there waiting for the store employee to complete her transaction, 3 other customers came in returning their batteries with problems. this battery had to be defective and Susan Zorza is demanding Walmart to do the right thing, to stand by the products offered to their customers and make your customers satisfied by refunding her money back.
    written for : Susan Zorza, 1555 Ontario Street, Marquette, MI 49855
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    Reviewed Jan. 22, 2009

    The Wal-Mart Supercenter in Hohenwald, Tennessee is under VERY poor management. Their stock is very poor. For example, they will carry one product one time and once it's gone...it's gone. For example, Swifter Dusting Spray.They carry no plastic hangers and the list can go on and on. If you ask someone, they say that isn't my department.Their prices are inaccurate. The situation that I am about to explain has happened to me several times. The prices under the items say one thing and when they are scanning your products it scans higher. Therefore, you are being cheated. You don't realize this until you get home and remember what the sticker price says and compare it to your receipt. Today I visited Wal-Mart in Hohenwald to purchas some tennis-shoes for one of my less fortunate students. To know surprise they did not have HARDLY ANY shoes for young boys (8 and 9 year olds). Mainly Spiderman shoes for younger children. Then it jumped to men sizes. It is so disheartening to go to Wal-Mart and hope to find what you need, but when you arrive there is nothing and NO ONE can help you. This is a small town that has very little businesses. This is our major store so you can imagine what it is like. The manager just walks around like he's lost. One day I had to do and buy some distilled water. I couldn't find it. I asked the manager where it was located. He said they did not carry distilled water. WHAT? Also, I was canning some thing summer and needed a type of pickling spice and was told they aren't allowed to carry it. WHAT? While I'm complaining, I'll add to the check out lanes. They have I believe 13 lanes. You can go out there on any given day and have to stand in line for several minutes because only two to three lanes are open. I would love for someone from your department or the Wal-Mart Corp. to come and visit the Hohenwald Wal-Mart location. You would be so surprised.
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    Reviewed Jan. 22, 2009

    my vehicle was hit by shopping carts pushed by associate Tom. My complaint is his behavior towards me. He was immediatley rude and intimadating and he refused to get a manager. upon mucha rguing from him he finally got a manager. Each time the manager left us he began to accost me. The manangement has done nothing to this employee and I have been brushed aside. I have complain to the Ukiah manager, the regional manager and have had no results. the associate scared me to the point of shaking and the thought of ever entering a walmart gives me great fear.
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    Reviewed Jan. 21, 2009

    The only Walmart store in that i have ever seen that take care of their fish and the tanks are pristine clean is the Silsbee, tx walmart. The guy who is in charge of the fish is always there everytime i go and he is knowledgeable about the care of his fish. At this walmart the people are also very nice and helpful.
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    Reviewed Jan. 20, 2009

    I waited in line for 10-15 min for him to tell me that the debit machine was not working. I had all my items on the counter ready to be checked out. He didnt offer to help me reload them nothing, just told me to go to a different line. I cursed because of the wait and him being of no help. He told me to watch my mouth and when I asked if he wanted my business he had nothing to say except for me to watch my mouth. I will not be told what to do by some kid who I am older than and so I left my cart there with all my items still in it and as did my sister. I will not shop there again as a result. The employees are rude most of the time and not of any help when you ask them something otherwise.
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    Reviewed Jan. 20, 2009

    I waited in line for 10-15 min for him to tell me that the debit machine was not working. I had all my items on the counter ready to be checked out. He didnt offer to help me reload them nothing, just told me to go to a different like. I cursed because of the wait and him being of no help. He told me to watch my mouth and when I asked if he wanted my business he had nothing to say except for me to watch my mouth. I will not be told what to do by some kid who I am older than and so I left my cart there and as did my sister. I will not shop there again as a result. The employees are rude most of the time and not of any help when you ask them something otherwise.
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    Reviewed Jan. 20, 2009

    I bought a new starting battery for my boat when I was down at mountain home arkanas in march 2008 it has feb 2008 sticker on it. It failed me in september 2008 it has a one free replacement. They would'nt do anything because I miss placed the receipt. It is a walmart battery and it has the date sticker on it. You should stand behind the battery.
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    Reviewed Jan. 20, 2009

    went into the store 962 in trinidad colorado at 18;21 to have my kids use there gift cards they received for christmas. there was two cards both for 15.00 each. the cashier could not get the first card to scan so she called the csm (Malcolm) fixed that one but when i went to use the other card it didn't work (Malcolm) came back over to fix that card He said i needed to call the number on the card. I asked what do customers do when this happens ( cards recceived as gifts) He proceeded to raise his voice and said he did all he could do and he was unable to do anything else. The cashier didn't understand why Malcolm was so rude. She apolgized for his behavior. There was customers behind me,and all this was done in front of two small childern. After the embarrassment I left the store and went home called the number on the gift card and spoke with a Daren he said that I could have went to customer service and they could have put the amount on another card because the card I have probably was demagnitized. I let him know what happened and he apoligized for the csm. For Malcolm being in his postions you would think that Wal mart would train the csm on how to be professional and helpful after all isn't the customer always right. I am sure nothing will get done but its sad that if childern get a gift card from walmart they may not get to use it.
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    Reviewed Jan. 19, 2009

    On January 8, 2008 I was in Walmart. Ireached for a twelve (12) pack of water, when suddenly a twelve pack of water fell on my head which resulted in incruciating headaches for three days. The headaches stopped, so I did not go to the doctor. Unfortunatly I did not go to the doctor. I talked with of the managers (did not get her) name). She took down the information on a form and assured me that someone would be calling me on Friday, February 9. No one called on Friday. I went back to Walmarts to talk to another manager. She said the manager that took the information was not in that day. The second manager assured that some from Walmart's corporate office would be calling me. I am incensed that no one ever called me to inquire how I was feeling. Customers who are injured in Walmart's should not be lied to and teated like they do not matter. I would like to know the status of the report and my injury.
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    Reviewed Jan. 19, 2009

    I purchased about eight rolls of wrapping paper before chritmas for my children's gifts. I changed my mind later and chose different paper. I wanted to return the rolls of paper so I brought them back to Wal Mart. I had receipts to show that they were actually purchased before christmas. The ladies at customer service were rude to begin with and they said I could not return seasonal items. One said I could because I had a proper receipt and then another one overheard and butted into the conversation saying I could not return it. I said okay and moved to the side to put my receipt back in my purse. What really pissed me off was that the lady behind me had a whole basket full of seasonal merchandise that she wanted to return. The customer specifically stated that she bought the items after Christmas and did not know that she couldn't return it. They gave her a full refund which is bullshit!! You can't do it for one person and not the other. I had a valid receipt showing that I purchased my wrapping paper before christmas and before it was on clearance. This is not proper customer service!! Somebody owes me about twenty dollars worth of wrapping paper. If the other customer could return items purchased after christmas then I should be able to return things purchased way before christmas, especially since I had proof!! I also tried to contact a store manager later that day and I was placed on hold forever and no manager ever picked up the line!!
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    Reviewed Jan. 19, 2009

    On December 23rd or 24th 2008 I brought three Wakmat gift cards for my daughters as Christmas gifts. Two days after Christmas, One of my daughters stated the that her card did not work. I told my other daughters to try their card to see if they work. non of the cards worked. I took all three cards back to Walmark to let them know the cards did not work and to get them to fix the problem. Customer service stated that we have to call the 800 number on back of the cards to get them to work. I asked them if they could just do it and the representaive said no. I tried to call and the automated machine stated that I need my receit. I did not keep my receit but walmark could track my purchase on that day because I used my credit card. I went back to customer service and told them what happened and could they just check my records on that purchase date and they still said no. I have to call the 800 number because they do not give refunds for the card. At that time I wasn't interrested in a refund but only to get the cards working for my dughters. I've heen going back and forth with customer service and that 800 number on the back of the card and nothing happened. At one time I did get through to a person on that 800 number and they asked me to give them the code numbers on the cards. The representative person stated that the cards are inactive and he also stated that I have to go customer service in Walmart. I told him what I've already been through and he said that he could not help me. paid $75.00 for these stupid card for Christmas and it is now 1/19/09 and my daughters still are unable to use them. I don't have money to throw away. Now I just want my money back. I am never going to buy another one of thoughs cards again. Walmart have just ripped me off.
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    Reviewed Jan. 19, 2009

    I know Walmart isn't the first place most people would think of for convenience sake. They tried to make things a little more convenient with things like putting in 30 check out lanes. Just try and find a single Walmart though that opens any more than 4 or 5 at each end, even during the holiday rush. So add to that the Self Check lanes they stuck in there so they don't have to employ 8 checkers. Well, during the holidays they stuck these big plastic sign holders on the end of each Self Check with a sign that stated they were limiting those lines to 20 items or less. I asked why they were limiting those lines and was told that it was only during the holidays and only so other customers didn't have to wait in line too long. How in the hell does that make any sense? All of the lines are long during the holidays and limiting the number of items at any check out other than the 20 items or less lines is going to inconvenience somebody. So tonight I go into Walmart and the signs are still on the Self Check lines, 18 days into the new year. On top of that, they have reset the damn computers so they are more sensitive as to whether you have placed your purchased item in the bagging area. I swear to God that of the 11 items I purchased, the computer told me 8 times to Place your item in the bagging area even though the items were IN THE BAG! I am not one of those people that have so much time on their hands that they do nothing but complain, but tonight was the straw that broke the camel's back. As if the convenience thing wasn't enough, I had to wait in a line to get out of the store! It seems that with all of the extra money they had from not having to hire cashiers for the Self Check lines they hired 2 people to stand in the exits on both ends of the store. Their job is to grab your receipt, pretend they're looking at it, and then tell you have a good evening. I was fired upalready from the put your crap in the bagging area scolding I was getting from a machine, so I asked the guy exactly what it was he was doing. He said they had to check to make sure everything in the bags was paid for. I asked, So how do you do that without looking in the bags? He answered that they just were looking for items that weren't bagged. So I ask, Well all of my items are in bags. Why are you stopping me? He answers, Uh. Well. Er we just have to check everyone's receipts. Obviously they just needed to make sure everybody had a job, so they hired 4 people to pretend to check bags and receipts. That did it. I would rather go to the convenience stores and pay the extra 25% on prices that cover the convenience than put up with this kind of crap at Walmart any more. If they ae doing any of this crap in the name of convenience, they are missing the mark. If the choices are, 1. Wait in a long long line. 2. Go through a Self Check line and listen to a machine harass you. or 3. Go to the convenience store and pay 25% more in order to get things quickly, then I will go to anywhere other than Walmart.
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    Reviewed Jan. 18, 2009

    Over the last year and a half I have had nothing problems with this store, I have gone there got $350 in goods spent 47 mins. in line to find from a CSM with a crappy attitude that there system was down that would cash my check to buy the goods. The part that pissed off me and the cashier was that the CSM said that it has been down for about 1 hour, and they never attempted at all to contact anybody about this. Approximately 100 people left the when I had my problem. I have been told multiple times that they have this and that in stock, to go there and they dont have it, and then they try and sell me stuff I dont want. Then they used to sell fuel there, I and many people have gotten cards for there fuel to go and find out that they closed there fuel island down without notice and no reason why. I have gone to the other store here and Nampa and found that they do not have something, so they try to contact the other store to find out that they cant contact them. This other store has told me that thay have herd many bad comments on the 12th ave. store. I have also been told by the store manager Troy Nickols that he would take care of my problems, I go to do this to find out that he never took care of anything and when I try to contact him he is not to be found. I have alot more of this. This store needs a complete personnel change, my neighbor works for this store and she has told me that she cant beleive that this store has any customers at all with the way they run it. I hope that something can be done about Walmart, I think it is time for all govenments get involved and regulate how they do business. If there is a lawsuit on Walmart I hope I am contacted, I might have some info for you. I can not stand this anymore.
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    Reviewed Jan. 18, 2009

    The Home Styles Large Kitchen Cart with the stainless steel top and wheels attached is a hazard to a toddler. When the child pulls out the drawers the cart can and will topple over and the child could be injured or due to the weight of the cart, killed. A warning should be issued with the purchase of these carts.
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    Reviewed Jan. 17, 2009

    dear folks
    two weeks ago my family and i went shopping at the walmart in parkesburg,pa and found all the cart returns were full of carts and plus there was carts on the grass up against the building and very few inside there was not many cashier working and this was a Saturday nite. than my wife visited the same store this week and the cart returns were full again and than she waited 45 minutes get check out than was not many cashiers open maybe two plus all express line were opened but she had more than 20 items that is way she need to use the other lines. this is not our regular walmart that we visit but it was closer and she was pressed for time but it is the point that i think for as big as walmart is this problem should not arise . i thank you for listening
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    Reviewed Jan. 17, 2009

    I went into Walmart for a few items. The meat dept. had some Oscar Mayer shaved turkey on sale with a big Walmart savings ad on the shelf. I got my other items and checked out with u-scan. I checked my receipt on the way to the door and noticed I got charged full price for the turkey. I asked the girl at the u-scan desk to call me a manager so I could bring this error to his attention. After about 5 minutes or so, he showed up. I told him what happened. He did not offer to give me the difference but to get in the long line for customer service; more or less he just blew me off.

    That’s false advertising when hundreds of people are thinking they are getting a good deal on an item, but they are ripping you off. My advice is to always check your receipts when shopping at Walmarts! Don’t trust them. Hundreds of thousands of people are getting overcharged by false advertisements - Walmart benefits. This is not the first time that this has happened! Someone needs to report them and make the public aware.

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    Reviewed Jan. 17, 2009

    I spend between $500 and $1000 a month at Wal-Mart,buying groceries and most other products I need. Recently I have noticed the price of groceries raising to the extent one could almost do as well at Kroger or Albertsons, and have done better at times. Also, I had to take something back after Christmas, several small items and with in the week of purchase without my sales ticket, I only got 25% of what I had paid for them. I understood that is what happens when things go on sale. Then I bought something for my home that did not work and took it back, at that time, I got the cost of it, but was told as I had brought something back in Dec '08, I only had one more time I could return something without the ticket for a year. Most of the time when I return something I have the ticket, but with the rush of Christmas ended up without these two. I know life is not fair and you have a profit/loss ratio you need to balance, but why take it out on the customer? I am a retired widow, Sr. Citizen living on my SS and a few investments and this has made me think twice about continuing my Wal-Mart shopping habit. I have enjoyed being able to just go to one store, but have to admit I am very disappointed. The small items that had gone on sale after the Holidays were not seasonal and could very well have been featured with Valentines Day coming up.
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    Reviewed Jan. 16, 2009

    I bought my daughter my life hand console i thought i didnt need a game then on christmas when my daughter opened the game it did not come with a game so i went to the store to buy a game and they told me it was disconted so there is no games anywhere and now my daughter is heart broken can this little girl get her wish for christmas pleaese can someone get back to me
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    Reviewed Jan. 16, 2009

    I am one of the many people that baught a DLP TV from wal-mart with a service contract. It seems that this tv has many problems, but the most common is the lamp goes out often and it not covered under the service contract which costs me $200.00 to replace. I now know that wal-mart knew of this broblem but still sold them any how. how can they get away with this. Something should be done like a law suit against them.
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    Reviewed Jan. 16, 2009

    I was in this store on 1/14/09 morning for my shopping . The ad on eggplants was $1.48 ea. on the rack where eggplants were placed. So I bought 4 eggplants. Upon checking, it came as $1.48 per Ib. so the checker called the associate and she went to check the price. When she (Marsha) came back, she said, "That's right but I cannot give you like that; it was a mistake,"and I corrected that. I replied, "As a customer, I went with the price that was on the ad and therefore it should be priced according to the ad." The associate, Marsha, got so mad and replied, "I can give one eggplant on that price and rest you have to buy at $1.48 per Ib."

    I refused and said, "According to Walmart policy, they go with the ad price." She stood right in my face and said, "Ya, ya... Whatever." I was urged to see the store manager. By that time, I was so embarrassed and insulted in front of the crowd there. It was not about the eggplant or the price. it was her attitude and my humiliation, a degrading experience that I wanted to talk to the manager. I felt like a victim as she talked to all other associates that were standing around and everybody's eyes were on me, like I did something wrong.

    In the delay of the manager to come, she refused to talk to me . Before I left the store, I talked to the manager, Chad **, and told him what happened in detail and made a suggestion to customer service retaining for Marsha. This experience has spoiled my one day off that I had just because I came to Walmart to shop where associates make their own decision and do not follow the policy. I will appreciate it if these kinds of poor attitudes be changed and no other customer should have to go through what I encountered in Walmart in Forney.

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    Reviewed Jan. 16, 2009

    I was in this store 1/14/09 morning for my shopping . The AD on Eggplants was $1.48 EA on the rack where eggplants were placed. So I bought 4 eggplants . In checking ,it came as $1.48 per Ibs. so the checker call the associate and she went to check the price. When she(Marsha) came back ,she said "that's right but I cannot give you like that it was a mistake ,and I corrected that .I replied "as a customer I went with the price that was on the ad and therefore it should be priced according to the ad. The associate Marsha got so mad and replied "I can give one eggplant on that price and rest you have to buy t $1.48 per Ibs ". I refused and said according to walmart policy they go with the Ad price .She stood right in my face and said "Ya ,Ya WHATEVER ".I urged to see the store manager.By that time I was so embrassed and insulted infront of all the crowd there,it was not about the eggplant or the price it was her attitude and my humiliation,degrading experience that I wanted to talk to the manager.I felt like a victim as she talk to all other associates that were standing around and everybodies eyes were on me ,like I did something wrong . In the delay of manager to come ,she refused to talk to me .
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    Reviewed Jan. 16, 2009

    I bought 2 pairs of jeans trousers (WRANGLER) 5 days ago. I came home and found, after I tried them,that they were a bit too small for me. I decided to take them back and exchange them for the right size. When, 3 days later, I decided to go and exchange the trousers, I realized that I lost the receipt. Since the price tags and all other tags are in tact on the trousers, I had no doubt that it was going to be a very smooth exchange. I walked into the customer service department where 2 ladies were on duty. I went one of them and explained to her that I needed to exchange the trousers for right size, and that I lost the purchase receipt. She said she needed a valid PHOTO ID CARD (Driver licence, state ID or passport. I said I did not have any ID. To be sure that I was understood, I told her that I was not returning the items for cash, but was just trying exchange them for the right size. She said she understood that; either way I needed a valid ID CARD. I came home with the trousers too small for me. I thought my passport would help me. I went back 2 days later this afternoon. It was a different agent at the customer service. I told her that I had lost the purchase receipt but I just came to exchange the trousers for the right size. Without asking me any question about ID, she took them from me and told me to go and get the right size and come back. I was so happy and went and picked up the sizes I thought would fit me best and came right back to the customer service. It was then that she asked me for an ID. I handed my togolese passport to her. She was having problems making any sense out of it; She could not read french. She asked me for the expiration date. I told her that it has expired since 1996. She told me she could not continue the transaction.
    My question is if one loses his/her purchase receipt and does not have a valid id card or passport then he/she cannot exchange an item from walmart? Meanwhile, I am here, stuck with my 2 pairs of trousers that I cannot wear.
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    Reviewed Jan. 16, 2009

    I filed a complaint regarding the cashier and manager at this store. I would like to withdraw this complaint because of the consequences described below.
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    Reviewed Jan. 15, 2009

    9 out of 10 males in Murray are hunters and fisherman. This store is the worst stocked Wal-Mart I have ever seen. They never have what you need and if they do They only have 1. I have spoken with many of the sales clerks and they tell me it is all run by the computer. I also run a nursing home here in Sulphur and we have a pop machine. My residents like zero sprite this store never has it in stock. The employees tell me the coke man stocks it and they will take care of this problem. The last 8 times I have gone there to by pop(which is daily) they never have any in stock. I get tired of complaining daily because it never does any good. Your help would be appreciated.
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    Reviewed Jan. 15, 2009

    Nothing really happened. The store shelves is always empty like a hurricane or federal disaster has occured. I would send copies of the store and I am seriors it looks like they are going out of business. No cerely, no turnips no turnip greens 10 heads of cabbage 5 bundles of green onions no milk no egg whites no nuts no canned goods etc etc. we are short on grocery stores as it is. If a disaster happened we as tax paying citizens would not be able to buy food. All the assistant manager had to say was we don't do special orders for people but I will go check and see if we have any celery. duh. There were gang of employees just having social hour. I made a point to walk all over the store to see if anyone was stocking. There was 1 lady in canned goods 1 man in meat dept. 1 dood pulling a cart full of water it took him 15 minutes just to find where he was going talking on cell phone and visiting with all the workers.
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    Reviewed Jan. 14, 2009

    I visited Walmart late at night (probably 1 or 2AM) with a friend, just because we were bored and there isn't much to do in Santa Clarita at night. We were wandering around the store when we ran into the pet department. It was absolutely appalling. There were dead fish in every aquarium. I know that fish die, but this was like carnage. There were dead fish all over the tanks. There were also a lot of fish flailing around, suffering a slow and painful death. Next I saw the betta fish in their little plastic jars (customary because they will attack each other otherwise). They were literally rotting alive in their containers, surrounded by weeks (if not months) of their own feces. Several of them looked torn up and mangled. Someone probably put them in the same container and had them fight.

    I immediately opened the cupboards above the fish looking for bowl conditioner for the bettas so I could change their water, but I found nothing. There wasn't an employee in sight. I understand that this was late at night, but this was at least weeks of buildup and no one had changed the water. I grabbed a double betta tank and took the two fish who looked like they had a fighting chance, paid for the fish and the rest of my merchandise, and left the store. I got home, cleaned the new tank, gave the bettas some fresh water and food, and they seem to be doing okay now. I won't be surprised if one or both of them die soon, though.

    I do not always shop at Walmart, but severe mistreatment like this makes me not want to shop there ever again. I am so disgusted and saddened by the treatment of these fish. If Walmart is not willing to hire someone knowledgeable (or at least not stupid) to take care of these fish, they should not be allowed to carry them at all.

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    Reviewed Jan. 14, 2009

    I have tried the last 2 weeks to buy Sam's Diet,no caffeine soda. The store at Ramsey St does not have one bottle. I have tryed in 4 different occations. What happens, you do not want to sell them any more?
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    Reviewed Jan. 14, 2009

    I have recently heard the Brownwood,TX store will be remodeling and no longer carry fabric and other craft goods. This is the only store in Brownwood that has carried fabric. What are people who sew and knit to do with the nearest fabric store is 70 miles away?
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    Reviewed Jan. 14, 2009

    I was asked to pay for a slew of pictures that were developed ioncorrectly. All pictures had removed the top of everyone's head.
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    Reviewed Jan. 14, 2009

    I went wit my daughter to walmart got my things and went to checkout at front i noticed my stuff was higher than i thought and mentioned to the girl then told her i would look at it since she had other people in line i never left the store i went tocustomer service and asked what igot that was 13.50 when the lady couldnt find anything she left my daughter and me sitting for along time while there we got to hear another employee complain that she wasnt suposed to be working there when the other lady came back shestill had no answer it took over a hour for several people to decide to give me my money back only after several people had went through my bags i had bought and we had been asked several times if we had left the store which we had not it made me and my 17 yr daughter feel like we had done somthing wrong it was very embrassing made us upset to thik that they may have been thinking we had stole somthing one lady said a scan bar code doesnt just come from no where well in our case it did we were told sorry gave my money and that was suposed to make it all ok well it doesnt i or my daughter do not steal and to made to feel like that is un called for !!!!!!! even the lady who waited on us to start was brought in and she asked me if we left the store i told her no ! i told her you saw what i had she just said i scaned what you put up there well i dont think so miss number one register because i did not have anything for that amount i was told 2 diff things one said it came from tha pharmacy well it wasnt even open i was latertold and the other was shoes i had nothing that scaned that because they scaned all my items again and not one thing was found i didnt appreciate the diff people going in my bags like the first time wasnt good enough how many times did they need to it wasnt like somthing for that amount was going to magic appear in them ...
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    Reviewed Jan. 13, 2009

    I have noticed that over a period of time that most items and products have gone from American made to product of China. How did this happen, I want to buy American and help out our economy,not make china a more prosperous country.I have also recently noticed that in the grocery department a lot of meats areproduct of Mexico. I don' want to buy meat for my family from Mexico, I want to help American farmers, even if I have to pay more.maby we have all been eating meat from Mexico all along and just didn't know it till they started letting us know that it is product of Mexico, as for me I won't buy it. Anita Norton
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    Reviewed Jan. 13, 2009

    My wife purchased a christmas present it was a back electric massager. we decided to return it after christmas with the receipt. It was only about 25 dollars. The gal at the register said oh I cant give you a return as that item is now on sale for 5 dollars. My wife was getting no where with this gal so she came home and called the managers office. He gave her the runaround telling her he would have to inspect the item and see if it had been opened or used. The next day my wife went back into town again to the manager and after another big go around with them they finally gave her the money back. Can you really believe this???
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    Reviewed Jan. 12, 2009

    I had special ordered a rifle from their sporting goods dept. on the 1st of December. My due date, arrival date, was on the 31st of Dec. The price of this rifle was a fair amount, 800 plus.
    I had called 2 weeks after purchase date for any information but none was given. Then I called on the 31 of Dec. and asked for the same info., the response was that I'll get a manager to call and I'll call you back. No call back and no info. I called today the 12th of Jan. the same thing applied. It took me three phone calls and one with a manager to find out that they new nothing. The only info. that they could offer me was that the last back orders had been filed and that I might be the next one to receive my order, no manufacture date, no ship date, no arrival date. It took me numerous phone calls and a little pressure to get this information. I work at a local sam's club and I handle special orders every day. Some times I have to go through club support to get a answer and responce for the members that I deal with but I do it with respect for the member and their questions. Sometimes it takes a little effort above and beyond the daily routine. I see a lack of it at this wal-mart and I would like to make a complaint. Thank you. Kent Ivie
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    Reviewed Jan. 11, 2009

    My daughter and I go to the Asheboro Walmart every weekend. It is the same story every weekend. The bathrooms are absolutely nasty--the toilet tissue holders are coming off the wall the commodes are dirty,there is paper all over the floor,there are no paper towels to dry your hands on. It is an absolute disgrace to other Walmarts. You can never find anyone to help you lift heavy things such as big bags of dogfood,etc. They do not price their items correctly. There is one price on the object and when you check out another. The Asheboro Walmart is becoming very junky and disorganized. I have been shopping this store since it was build and it continues to go down. I truly would hate to drive to Randleman to a much cleaner, organized store but I am seriously considering making the drive. This in itself would be very inconvenient for me plus the cost of my gas. I am a widow with no survivor benefits and must watch my spending as well as everything else. I truly hate I must make this complaint but the Asheboro store is getting worse each week.
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    Reviewed Jan. 11, 2009

    I went to walmart to return a defective car battery. the receptionist told me he was a mechanic and my problem was the battery was to small. I asked does he know the function of the battery, he replied yes. But could not explain, well the battery starts the car and the alternator runs the car.What a mystery. they still refused to give me a new battery, so I asked for the manager.She told them to give me a new battery. But they made me pay the difference between the price I originally paid and the price you sell it for today. I did not think it was fair but I did it anyway.They still refused to give me a reciept. So when I went to the cashier to pay for other items I bought they tried to charge me for the battery, because I did not have a reciept. What is the need for me to be treated so badly for shopping in your store. You may think walmart is invensable but one disgruntled customer can cause you a emense amount of grirf this day in the internet age.
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    Reviewed Jan. 10, 2009

    My husband and I were shopping in Wal-Mart on Friday, January 2nd around 11:00 p.m. We were in the store line waiting to check out when a Norwalk police officer approached us and asked to speak to my husband. He took my husband out of the line and up to the front of the store entrance. I went over and asked what was going on several times and the police officer told me to get away and said he was not going to tell me again. He told my husband that he fit the description of someone that walked out of the store with a cart full of groceries. My husband told him to check his car. The police officer called for back up and another police officer came. They had my husband empty his pockets, searched him, asked him his information, and ran a background check on him. In the meantime while this was being done, 6 Wal-Mart employees stood there and was talking about him. I overheard one lady that was employed by Wal-Mart state that she seen my husband put something in his pocket. The manager on duty and them all watched as my husband was searched. Keep in mind that this was at the entrance of the store where the door greeter is and customers are entering and leaving the store. After several minutes the police officer came over to the manager and told him that my husband did not have anything on him and that there was nothing on his record and that they were letting him go. I went up to the manager with the other five employees still standing there. I asked for Wal-Mart's corporate number. He told me 1-800-Wal-Mart. He never apologized or nothing. I left my groceries sit there and only took the game that I purchased in the back. I called the policed department and asked for a report. They said there was no report written. I asked for the police officer's names and badge numbers. I do have that information, they said they do have on file that Wal-Mart called them out for a possible theft. I then called Wal-Mart back to get the manager's name on duty. He said his name was Rick, but could not give me his last name. The woman stated that the police were never called but a police officer was in there shopping and thought he stole. I called Wal-Mart's home office on Monday. They stated that the manager of the Norwalk location would call me back sometime this week. I called back on Friday and they claim that someone attempted to call me on Thursday at 11:36 a.m. I explained that I never received a phone call and I do have caller ID and voicemail and that no one left any messages or the number did not show up. She said she would have someone call me back. I waited and called back around 5:00 or so and they stated that they would take a few more business days to get back to me. This was a very humiliating experience. If they suspected theft they should have taken him into a back room and they did not have to pull us out of the line to pay for our groceries. We were not even at the counter yet. No apologies, no nothing. My husband and me do not steal. We both have good jobs and this was an embarassment!
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    Reviewed Jan. 10, 2009

    I'm just tired of being ripped off! Last night I went in to shop. In the back of the store was a large display of calendars. On each side of the display (north, south, east and west) was a sign with 8 tall letters displaying $9.97. So I picked up a calendar for my office at work. When the cashier scanned the calendar, it asked her to enter code. This calendar had two UPCs on it from the manufacturer. But what I had not seen was a 1 inch x 1 inch sticker that said $12.97 ($3 more than what the signage on the display had stated). When she scanned the sticker and I saw $12.97 pop up, I told her that the sign over all the calendars had stated $9.97. She told me, "But it has a sticker on it." So I told her to call a manager.

    Stacy (customer service manager) came and asked me what was wrong. I told her the same thing. She told me it didn't matter what the signage said. It had a sticker on it. Maybe someone had stuck it there by accident. I told her there were dozens of them and I doubt that anyone but an employee would have done that. She just shrugged her shoulders. I watch my receipts from Walmart carefully. Usually, if I buy more than 30 items at one time, I will find at least one item that scanned the wrong price. I guess they are rich enough to either pay the fines to Weights and Measures or pay them off. I would shop elsewhere, but they are opened 24 hours and I work late.

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    Reviewed Jan. 10, 2009

    I purchased organic baby carrots (code # 003263134100) and the shelf tag stated $0.98 for the price. At the checkout it rang up $1.98 and didn't notice until I was a home looking at the register slip. I returned to the store and received a refund. I explained to the manager that this was not the first time that this has happened and that it was a company-wide problem.

    What I would like to have happen if someone has enough fight in them to go up against this giant and do a check on all of their price postings and compare them to their check out registers. I know that this is a company-wide problem. And I do recall that when Walmart first started in my small town, if the price posted did not match at the checkout, you receive the item for free. Now it seems that they try and do it because they know that most people do not check their register slips; and if they do it's too big of a hassle to return to the store. I admit that I do try and catch them at what they are doing, but I do not have the education background to really do anything about it. I will leave this up to the experts; but I am willing to help in any way possible to cure this company of this habit.

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    Reviewed Jan. 9, 2009

    On Wednesday my wife purchased a bottle of Biotin 030122013431@$6.94.
    When we got home she found the seal was broken. The seal under the lid. Today we took it back for a refund and to purchase a bottle with a seal. The Women at the return desk called my wife a lair and didn't believe the seal was broken when we purchased the item. I spoke with the Ass. Manager and he said he was sorry. That is not good enough. They refuse to identify the woman that made the statement. They covered for her. Another customer told them she heard the woman call my wife a liar and didn't believe what she said was true. The Ass. Manager, the woman that made the statement and the two women that refused to ID the woman who made the statement all should be fired. We spend a lot of money at Wal-Mart and Sam's Club. This is no way to treat loyal customers. There was no cause for that woman's actions.
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    Reviewed Jan. 9, 2009

    When I was at walmart the other day i went back to the fish department. When i was back there i noticed that sevreal fish where dead and most where dieing. i took pictures with my phone and im going to send a letter and a patition to walmart notifing them about the problem. i have my dad to help me with this and most of my friends and teachers will (hopefully) be willing to sgin the petiton. Also when i was there i really wanted to buy a little goldfish but i knew that it would be no use because it would just die(poor thing). Their fish are sold for really high prices ( walmart promises low prices, yeah right) and then people take them home only to find them dead the next morning. Hey, i may be only 12 but i know i can make a diffrence!
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    Reviewed Jan. 8, 2009

    My Walmart isn't horrible, but the pet department... a mess. I was there 2 weeks before Christmas and then there again a week after. Now I understand it's the holidays. But first off, not one person even straightened out this section - open boxes and product everywhere. The same as almost 4 weeks prior. What really was horrible was the condition of the fish tanks. Now as someone pointed out, yes they are fish. But MY Walmart... the fish aren't taken care of. There are 12 tanks and every single one had fish in them dying.. dead.. stuck to the filters.. Horrible. Not one fish healthy enough to purchase. I have been in pet stores with fish and I have NEVER seen anything so.. morbid.

    The fish DIE because no one takes proper care of them. I think they should not sell fish anymore. The poor bettas were over the sink.. Some in barely enough water to even move in. There was a plastic bag FILLED with dead fish in the sink. Most of the time the tanks are empty.. awaiting the next shipment of fish ready to die because no one takes care of them. The tanks are dirty too.

    I am sadly a person who rescues the bettas from Walmart. I hate to know they will just die in their bowls because no one bothers to change their water... or at least add fresh water to them. So I am sure they will have them again. But I don't think that Walmart, especially the one in Monticello, NY should continue to sell fish if they can't properly care for them.

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    Reviewed Jan. 8, 2009

    I received a PC game for Christmas. Not knowing what everything on the back of the game means, I opened it, inserted it in my computer,and it said it was not compatible for my PC. Now I do not understand everything about this but I returned it to the Fond Du Lac Walmart store with the receipt and was told because I opened it I could only return it for the same exact game.

    Well, if the one I had won't work, I do not understand why the same game but new would work. The clerk more or less said I wasn't too smart if I did not read the PC info on the back before opening the game. Even if I would read it and not understand it, what right does she have to tell me I was not smart enough to know it maybe would not work. All I wanted was either money or even gift card to get something else, not to be humiliated or maybe even to exchange it for one that may work. The girl told me I should go back to the PC game area and get the exact same game. She would cut it open and then I could take it home to try, which if the first one did not work, why would another one????????? Very rude to me and almost like I'm pretty stupid for returning a gift I could not use. Her remark was then, "Leave the game and go home with nothing." That is not right. So I want to know what can be done not only about the game but the what I and others call harassment.waiting for some answers.

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    Reviewed Jan. 6, 2009

    I am a senior and I use a moterized cart when I come to shop. Thanks you for their convenience. I am sure when you lay out your store and create aisles you never take into consideration the person riding in one of your carts. To go into the ladies wear, men's wear and shoe departments in your store are a accident waiting to happen not to mention just not being able to manuver at all. I have often wished I could shop in these departments however I stay clear of them if I possibly can. This definitly limits my shopping and buying power as well as my enjoyment in these departments.
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    Reviewed Jan. 6, 2009

    I got written up for a bugger on the wall in the bathroom after I cleaned it. Then I got written up again because water in the drain was on top. One of the guys I work with says that it has never worked... plus another one said that it is always like that. Also this mgr. told other workers that he would never hire any workers over 40 and I am 50. You know that I do the best I can do... The next step is a day off and possibly I can get fired... If I get fired my wife and I will lose our house. I've been at Walmart for 2 years. My reviews have all been great. It will be hard for someone my age to get another job.

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    Reviewed Jan. 6, 2009

    I purchased a pair of coveralls for work. When I got home I tried them on. I then reached int the pocket and felt something cut me. When I pulled it out it was a boxcutter blade. The next day I tried contacting a Walmart manager on the phone. I was put on hold many times and I never did speak to a manager.I was afraid something was on the blade so i went to the doctor. I was given a shot. Finally I went to Walmart and told them what had happened. I spoke to the assistant manager. He then went to the back to get a claims paper. When he returned he had that a manager with him. The manager started asking questions so I told him what had happened. I then preceeded to fill out the claims paper. I finished it and handed it to the assistant manager. He told me someone from the insurance company would contact me.
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    Reviewed Jan. 6, 2009

    I live near this location and 30 min. or more from any other walmarts supercenter.I must eat Gluten free,I have celiac disease.All the other walmart supercenters (at least 9) carry a product called Deboles~ Gluten Free pasta I have asked the groc.manager here if they carried it(as I could not find it)she said no.I asked her if she could get it in.She told me she needed the UPC code to do so. I brought in the boxes from another walmart store with the reciept.I waited a couple months and nothing.I asked her again and she acted like she did not know if she could get it in...once again she stated she would need the UPC code.I got the feeling I was just being bothersome. I explained this is the way I must eat the rest of my life,not a personal choice.So now I am going to bring in the friggin box with the UPC code for her yet AGAIN! She has turned me away twice now with NO results to speak of. Oh by the way when you go to the Deboles web page and click on Gluten Free(hahaha) it says NOW AVAILABLE at WALMART!
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    Reviewed Jan. 6, 2009

    I took back some clothing that my grandson got for Christmas that was too small. After finding out my name to return the clothes they found out that I had a bad check in 1997 at another Walmart. They refused to take back the clothes that did not fit. Said they did not have to because of a check that was paid years ago and did not have anything to do with my grandson. Now he is out the gifts his aunt sent him because they will not deal with me. He was very upset because of the rude employee.

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    Reviewed Jan. 5, 2009

    Wal-Mart newspaper insert for Sunday Jan 4 - Jan 10, 2009 has on page 13 the Wii advertised. It is very clearly marked in the ad that there will be a minimum of 4 Wii's per Store. On Sunday morning Jan. 4 at 8:30, I was at the Wal-Mart located in North Naples, FL on Tamiami trail and was told that they had received NONE, and did not know when they were getting more. They called a super Wal-Mart located on Immokalee Rd, also in Naples, FL and I was told that they had some. I arrived within 10 minutes at the store and was told by a clerk that they had only received 2 and that they were sold. I complained with the manager, as this is clearly FALSE advertising. She also confirmed that they had only received 2 Wii's and checked some other local Wal-Marts and told me that they had not received any.

    Consequence: This is very clearly false advertising. I went running around on Sunday morning and then to find out that each store did not even receive 4 items as is very clearly stated in the ad.

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    Reviewed Jan. 5, 2009

    I purchased about 6 pairs of the blue cotton pants for my son for school and all of them are ruined after about 2 wears. They have holes on both sides of the pants where the knee is. I don't have money to purchase new pants for my son so I have to sew the pants together and it is does not look good when he has to wear them to school.

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    Reviewed Jan. 5, 2009

    My daughter returned a Christmas gift for Xmas. They were too big. Mrs. ** waited on her. The price was half price and she did not have a receipt with it. And we knew that she did not need a receipt or ID for it. But she asked for it and my daughter gave her ID to her. She looked at her and told her that she could not take her ID because it was outdated. She did not know that we knew that you didn't need ID for 8.00 plus tax. She handed her ID back to her and smile and said that she could not take it. So I told her that I was tired of her being rude to her. This is not the first or second time. So she said to me that she did not know her so how could she be rude to her. So she said that she was going to get manager so she went and 4 people came with her. So I told Debbie ** that she was very rude to my daughter and that she could not use her ID. I understand that. But it was under 10.00 didn't need the ID. So the manager told me that she was not going to argue with me and I told her the same. So I asked Vicky what her last name was and she told me that she didn't have to give it to me so I said thank you and left.

    I stopped by one of the registers and asked one of the cashiers and she gave me her name. She came out of the customer service and yelled at the cashier and told her not to never give her name to no one. She was yelling very loud. So I called the following Monday and reported it and someone said that someone would call me. Which they did, Kathy **. She asked me what went on and I told her and I told her she was in there when it was going on. She said she wasn't. So I said ok. I told her what happened which it didn't do any good. Cause on Friday the second day of Jan. my daughter and son-in-law went to purchase a Moneygram. Mrs. ** asked my son-in-law if she could ask him a question and he said yes. She said, "Have I ever been rude to you?" He said no. So she pointed to my daughter and said that "her mother gave me a chewing out like I have never had." And she pointed straight to my daughter. This really made me feel so offended. I was really upset she has brought a single person into this. See she was very rude to my daughter once again because she did not know for sure she was with him just cause she was standing behind him so I did the right thing and I call out to Wal-Mart to see if Kathy ** was there and they said she would be in about a hour.

    So I went out there to tell her what had happened that day. So I asked her if she had spoken to her and she reply that she was not at work on that Thursday. But it seems to me that she would have spoken to her on Tuesday or that Wednesday. It seems to me that she was not going to take this serious. To me it is very serious. I told Kathy that I was going to call corp. again and talk someone once again. She said that she would talk to her. And do u know that she didn't even say she was sorry that she did that to me. I am sorry to say that we have some of the unfriendly people working at our store. So if you were in my shoes what would you do in this situation? Yes I know the answer. I feel like that Mr. ** will not do nothing to the cashiers and mangers he has at his store as long as they get your money, that is all that matters. But I feel like that something needs to be done with this problem. Really. She has offended me for the last time and my daughter. I will look forward to speaking to someone in the morning about this.

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    Reviewed Jan. 4, 2009

    The store was busy on a Saturday evening, around 5:30pm-6:30pm. I made an attempt to purchase my items on the "self-register", most of the items wasn't scanning. So I went to the "10 items or less" register, having a buggy load of items, with the checkout lines, stretching to the clothing dept. The cashier on that register told me not to come at her register and pointed at the "sign" letting me know that she wasn't going to deal with my buggy load of items. I looked around, couldn't believe what just happened, a bit hurt about the situation. All of the registers were full with customers. Frustrated, I left and do not want to come back ever again! I’ll just take my business elsewhere!

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    Reviewed Jan. 3, 2009

    January the 2nd, I bought several food items from a Walmart in Chattanooga, TN off HWY 153. I purchased chicken tenders from this store, went home and ate an entire tender before I realized the chicken was completely raw. I returned the tenders and did not even receive an apology from the Customer Service Manager. I was offered a food for food swap, which I declined without hesitation. I am completely unsatisfied with the service I received, and informed the Manager that I will be consulting with my Lawyer on the matter. I believe that a resolution could have easily been attained had the Manager even attempted, but no such attempt was made.

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    Reviewed Jan. 3, 2009

    I received a Disney Movie on Blue Ray Disc the title is "Horton Hears A Who”. This movie does not play on any Blue Ray players. I even took it to Walmart to have them try it on their Blue Ray machine and it did not work there either. I was told due to Federal Law they could not replace it. I talked to several other people who had the same movie title on Blue Ray. I need help knowing how I can get my money back or a movie that plays. Thank You for your quick response.

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    Reviewed Jan. 3, 2009

    Purchased gun scope on 1/1/09 that did not work by an employee in the sporting goods dept. at 12:05 am in front of the manager SANDY. At the time of purchase, she was being very rude to a co-worker about a cash register conflict, and right after that she started being rude to the girl that was helping us check out our items... BEING VERY RUDE!!! Later on about 35 min. later, I brought the scope back to trade for another gun scope that worked. At that time she got very agitated at me and my 12-yr-old son and told us that she and the man working in the sports section register were not qualified to make the exchange VERY RUDELY. I wish I had that on camera.

    This has been an ongoing behavior at this store for many years because nobody does anything about IT!!! This isn't the first time I've seen this happen at this store. I lived in Berryville, Arkansas for 5 yrs. and the store and service there was fabulous and the store in Maui, Hawaii was also a great store. The Pocatello, Idaho store is absolutely TERRIBLE! Management is horrible. Please take this complaint seriously as I'm also informing your Bentonville corp. office. Thank you for doing something about IT! I'm sick of spending thousands of dollars at this store and being treated like crap...

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    Reviewed Jan. 2, 2009

    I am a regular Walmart customer and I hardly had have to return any merchandise, but I purchased a Nintendo DS on 12/12/08 for Christmas for my daughter at Walmart in Baldwin Park, California. What happened is that my sister gave her the same electronic piece so I decided that I will return the one that I purchased since the one my sister got for her came with a game included and it was less expensive. The problem was that I could not find the receipt for it so I went online and printed out my personal bank statement where you can find the transaction to prove that Walmart charged for it. I took the printed transaction to the Store on 1/03/09 and the Customer Service representative said that she could not do anything without the original receipt. I asked her if I can get credit for it at least and she was very impolite and replied saying again that there is nothing she can do for me. I am very upset about this incident and I don't think that I will ever purchase anything at this store any more.

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    Reviewed Jan. 2, 2009

    About 200 of the emails below have been sent to my corporate account and want this nonsense to stop immediately. Walmart is invading and violating my work space! Stop immediately. "Walmart Customer Service: You have been chosen to receive a $1000 Walmart Shopping Card."

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    Reviewed Jan. 2, 2009

    I work at Walmart and the number one thing that is responsible for mistakes is the traffic flow. Every one wants it as cheap as they can get it. That's what Walmart provides. Also, they want it done right now, not later which causes problems. There are about 100,000 policies they have to go by in order to complete the vehicle; and somehow get it done right with a customer screaming at the top of their lungs because their car is not done yet and there were 9 to 10 cars in front of them and maybe 1 to 2 techs working. Being rushed causes mistakes.

    I have worked there many years now and have seen it happen over and over. When they're not rushed, they are able to think about what they are doing. If they are rushed, all they think about is, "How can I get this car out of here," which leads in mistakes made. Also, in response to the accusation that they lack experience, I would like to inform everyone that they receive the training they need to do a very professional job. With all the policies, it is hard to make a mistake unless they are distracted (such as being rushed by the customer). There are a number of policies to make sure a customer's car is not damaged in any way.

    Most rules we have today are because of customer complaints. If we find that we cannot work on your car for some reason or another, it is because a customer in the past ruined it for you by complaining and crying about it. In my experience, most, not all, people are out there to make an easy dollar and will almost every time sue a major company. I believe if the tech is negligent, Walmart should pay for the damage.

    In response to the questions about the fuel system cleaner I have, I would like the customers to be assured that the fuel system cleaner that gets run through the system will not damage your injectors. It's diluted in the fuel that is in the tank and will not cause any problems. It has also been proven to be O2 and cat safe. The tech should run the car after the service to ensure all the chemicals are ran out. The car should be left running for 3 to 5 min. to complete the first step; the full service should take up to 30 to 35 min. Most of the time this is done with an oil change and it takes time to do a good job.

    In response to the complaints that there are not enough techs, I will agree. However, I would like everyone to understand that it is very difficult to work in an environment where you know every day at least half of your customers will treat you like an idiot and claim that you could not possibly know what you are doing. This is the leading cause of people wanting to quit or transfer. We'll go through a crew every couple of months (the store I work at is actually better than the average).

    It is not that they are stupid; it is the frustration of getting pulled off their car by other customers that walk up to the bays and ask 100 different questions. I will probably get pulled off a car by a customer 3 times before I'm done which leads to a longer wait. I can't ignore them or they get mad and go complain. This also leads to more mistakes and damages. At the particular store that I work, we have been fortunate enough to have the same crew for a while. There are mostly mature adults working in our shop. Currently we strive as a team to make sure everything is done by policy. However little mistakes are made (we are human after all).

    For example if we overfill a car with oil, we would catch it because the policy requires us to check it 3 separate times before leaving the bay. If everyone would follow policy, there would be fewer mistakes. Any interruption could cause a mistake. It is very important that a tech finishes a car they have started without being pulled off. I am not taking sides. I have read a lot of these complaints and there are a lot of things I agree with the customer on. However, I feel I must point out that many times the customers that complain about the service they receive at Walmart are eager to listen to the opinion of just any random person who will agree with them.

    I have also noticed that often the mechanics these said customers tend to use take advantage of Walmart's reputation and sell them stuff they don't need. On a different note, I would like everyone to know that oil changes are preventive maintenance. Many people bring their car to Walmart after there is a problem, rather than to prevent a problem. Often, the customer then leaves and listens to every squeak and rattle and swear up and down that it didn't do it before they brought it in. Then they take it to a mechanic who uses a scan tool that gives them a general idea of what is causing the problem.

    Unfortunately, many mechanics do not have the most advanced scan tools due to their extreme cost. This means that they are taking an educated guess because their scan tool does not specifically pinpoint the exact problem. Many mechanics do a great job at diagnosing the problem, but please be aware that like a medical diagnosis you may need a second opinion with the fault. I would like to be very clear that there are policies that Walmart has that I don't agree with but I know they are in place to ensure good customer service. I follow even the policies I don't like or agree with because I take pride in my work and strive for excellent customer service.

    I have read these complaints and certainly acknowledge that many of these claims should have been paid. There are also many that according to the information provided could not have been caused by Walmart. I would like to let everyone know that we try very hard to do our jobs quickly; however, there will be a wait. We cannot wave a magic wand and put everyone at the front of the line and do away with the many variables that can happen. I must note that many of the people who complain the loudest and demand that their car should have somehow been finished as soon as they pulled into the parking lot sit in a doctor's office all day and will not raise their voice to anyone who works there.

    I would also like to point out that Walmart has the benefit of shopping while you wait. Not many other places have that convenience. I would like everyone to know that I think Walmart is a great company to work for and I am grateful to all the customers who provide this opportunity. I would also like to note that I am fully aware that every customer is not out to get us. I just wanted to show another perspective and perhaps explain some of the things that have been addressed on this site.

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    Reviewed Jan. 2, 2009

    I would like to complain about your fish in the animal department. On Tuesday, November 30, 2008, I was in one of your stores in the animal department. I saw 2-3 dead fish. Not only dead, but decaying. This was one of the NUMEROUS occasions that I had seen dead fish in your stores. I once bought 2 fish in one of your stores. While driving home, one of the fish died. Later that day, the other fish died. I understand fish die, but not like this.

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    Reviewed Jan. 1, 2009

    On two occasions, recently on 12/27/2008, I have purchased meat which has been preserved with salt. Unfortunately the salt content is so high that the meat is almost inedible. On the first occasion, several weeks ago, I returned rib-eye steaks after they were cooked and tasted, and received my money back. The recent purchase on Dec. 27th, I purchased pork ribs (for grilling) for $27.94. After cooking on the grill, I tasted the ribs and found them to be so salty that they too were inedible. It is my contention that Walmart allows, maybe even requires, their meat suppliers to over-salt the meats in order to preserve them for extended periods. I feel that the consumers are having to eat meat that is perhaps very old yet preserved with way too much brine solution. The meats should be fresh and they should be edible. I have heard from friends that they have resorted to shopping at other stores because they have experienced the same problem.

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    Reviewed Jan. 1, 2009

    I found a Brother sewing machine in the clearance for $50.00. Regular price is about $79.99. I asked the checker if there was anything wrong since the tag said it was an inventory prep. She said probably not. When I got it home and started to use it, it has no scuttle for the bobbin, which virtually renders it unusable. When I called the store, they said just to bring it back for a refund. I want the machine, not the refund. I only want them to make the purchase good and not to resell it to someone else. The machine is not usable without this part. If it is returned, they will resell it to someone else and it still won't work. I felt I got a good deal for a change at Walmart, and then find it does not work.

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    Reviewed Jan. 1, 2009

    It's a crying shame when a 100% disabled Vietnam vet (myself) after filling the disability cart, has to unload the cart and put it in another cart to take it out of the store. With the cart people standing around and doing nothing!!! Talk about being lazy!!!!

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    Reviewed Jan. 1, 2009

    Someone stole my business banking info and passed checks at Walmart. Two different Walmarts in the Columbia, SC area. The total amount stolen was $1300.00 in one week. I was able to recover the money but now the company, TeleCheck, has filed a collection against me for the money! My money that someone stole!! It's far from over - how does it happen? How can it be prevented? I decided to test my local Walmart in Orangeburg, SC; I wrote a personal check for $189.00 and the cashier did even request to see ID. I asked her the store policy - she referred me to the Walmart Customer Mgr. She apologized and said it was policy and was not sure why the cashier did not follow policy. Walmart needs to be held responsible for not following their own policy and the protection of the consumer. It appears they are only interested in getting the money no matter where it comes from or who they hurt. Americans need to stand up to this criminal practice.

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    Reviewed Jan. 1, 2009

    I ordered a picture throw blanket for my mom for xmas. They called on the 19th of Dec to say it was ready. I did not have the money to pick it up until the 23rd. I went on the 24th at around 10:30 am. They could not find it. They were supposed to call me as soon as it was found. Now I thought you were open until 8pm and since by 7pm no call from photo lab I call them. The same woman I spoke with that morning answered and said, "we are closed." I said, "well I want to know if you ever found my mothers gift? I was there earlier." I said my name is Jenny **. She said, "oh yeah the throw we did find it but now we are closed and won't be open til the 26th." So that ruined my gift for my mother. Why didn't they call me when it was found? I had no present for mom on xmas morning!!!!! I order a 100.00 gift and it's still there because of non-caring employee.

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    Reviewed Dec. 31, 2008

    I was recently in a Walmart in Bozeman Montana. I was there for a funeral, and my watch battery died. I drove to the Walmart, about 5 miles early in the morning of the funeral to get a new battery. The saleswoman would not sell me one because my watch was not sold by them. I said I would take the back off but she told me I would have to go to a local jewelry store. When I explained that I was going to a funeral and did not know where the mall was and that I would not have time to go because of the funeral she was rude and said too bad she could not help me. I was from out of town and would have opened the watch myself had she given me the tool. I know that you only will replace batteries to watches that you sell, but in an emergency that this was, a little leeway would have been appreciated.
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    Reviewed Dec. 31, 2008

    extreme ck time,every time you go to store-line at 8 pm 12-30-08-streteched to clothing ,cust had to move for custs walking main frt.the only other reg open was simular.
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    Reviewed Dec. 31, 2008

    i was standing in line to get checked out when they took a gentleman ahead of me after standing there for about 5-7 minutes it was a busy friday and then when it was my turned they decided to fix a watch and i had to wait for another employee to come ring me up
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    Reviewed Dec. 31, 2008

    I was in Wal Mart with my fiancee to buy a camera and battery charger. The employees acted as though we were invading their space by asking for assistance. When speaking to an assistant manager He pretty much acted the same way. He was rude to my fiancee who was already feeling ill. She was on a motorized cart due to how she felt and could not get the manager to talk to her about the camera in question He became angry and walked away from us as though we had done something wrong. Wal Mart always in the past was known for being a good place to get good prices. However Wal Mart has gone way downhill. They are rude, hard to deal with, want to argue with customers instead of helping them. If this were any other business I would be assured that the behavior I saw displayed would be met with disciplinary action. However this was met with another assistant manager brushing the wrong aside and acting as though it did not make any difference that I was the customer who just wanted to get a good price on a product and thought that I could get it there.
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    Reviewed Dec. 30, 2008

    In Canada 26 December is boxing day where normally there is a big sale day for everyone. I went to Walmart @ Square One mall and saw a TreadMill Body Break was there on a skid with a big Walmart printed sign of WAS 649.99 NOW 148.82. That was the only piece on the skid and it was around 12:30pm. I called the sales associate and he confirmed yes this is the only item remaining I had that time no plan to pick it up cause I was driving a car so I asked him if I can pay right now and pick it up later but the guy told me that is not possible in walmart they don't ship but he was so gentle at that time and said I can put this item on hold till 11:00pm you can pick it up any time nobody will touch this.
    I arranged a truck in the evening by paying extra money and arrived at Walmart @ around 6:30. There was another guy and he refused to give me that treadmill and said the actual amount is 548.82. I showed him the sign but he continuously refused and then I asked him that I need to talk to his manager. The supervisor came up and called the guys and again he said I can't help you need to talk to the manager tomorrow morning. Next morning I called the Manager Dominic but he was not in and they transferred to the Asst. Manager BRENDA. Right from the begining of our conversation she was so rude and awful. It was not looking like she was a professional in a company like Walmart. I even mentioned her that I can't believe someone in Walmart is talking like this but she was so aggressive. She even said that customer has changed the sign. I asked her how come a customer can print a Walmart sign and print it specially and post it on the wall for just a treadmill and what you guys were doing on boxing day when someone else was interfering in your store. She was not listening to me. I am so upset with this customer service from a store where these people always has big sale on. People told me that these store people always get benefit from these human mistakes and buy this kind of stuff theirselves and sell it on higher prices privately. I just wanted to mention it just because I was not expecting this kind of behaviour from an employee of a big name.
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    Reviewed Dec. 30, 2008

    I was informed by my father inlaw to watch this store because there self prices do not match the register prices. So three days before christmas when I went to shop for christmas dinner, I noticed the soda was marked by a big sign $.88 but when it was rung up it showed to be $1.29. that was only one item that I was able to catch. I am now going to go with my husband and we are going to write down prices on self and compare to our receipt.
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    Reviewed Dec. 29, 2008

    I purchased a Polaroid 42" Class Full-HD 1080p LCD HDTV from Walmart.com on 12-2-2008 for $699.98. It was shipped and then received on 12-9-2008. After removing all the protective wrap from around the outer edge, we found a crack on the upper left corner of the frame. The box for the TV had been placed outside, it rained and now no box. We went on Walmart.com and tried to get someone to respond to us. We called 6 local Walmarts to try to find one to exchange it for. None of the Walmarts had the TV. They had 40" or 46" and of course not the same price. Finially after several emails to Walmart.com someone responded with a phone number about the same time we went to the Corporate Office website and found a phone number. Called them and spoke to Andre. He was very helpful and we thought that the problem was going to be resolved. They
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    Reviewed Dec. 29, 2008

    Walmart is selling a Store Branded line of home products under the name Canopy this includes everything from sheets, furniture, beds... they publish a pamphlet for their furniture line, it shows couches, tables, etc... I purchased a coffee table from them with the intention of addind end tables and other items on a monthly basis. They still have the pamphlets but there is no way to order the products and no one seem to know if they will be available soon.
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    Reviewed Dec. 27, 2008

    Walmart over charges for their products and when confronted, they reply, Sorry, if the price didn't come up, we can't make an adjustment. It is December 27th and Walmart is offering 50% off Christmas stock. I purchased peppermint soft sticks where some came up 50% off but he others did not. They were the same product just in different size packages. When asked at Customer Service why some came up regular and the others 50% off, she replied that the price on the register is the price of the product. I showed her that some came up cheaper than others and she replied that there is nothing she can do about it.
    I also purchased Gatorade which is marked on the shelves $4.98 put I was charged $5.98. She told me that there is nothing she can do about it.
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    Reviewed Dec. 27, 2008

    My grandson sent me a Walmart gift card through the internet for Christmas. I cannot seem to order through the internet with the card. I have a card number, pin number, but it doesn't work. How does this work?
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    Reviewed Dec. 27, 2008

    we have attempted to purchase a deer rifle for our son for christmas several times they were sold out so the day after xmas we went to walmart they had a gun i filled out paper work with ss# and all information needed the clerk then ask for my drivers licence and they stated i cant sell this to you since your dl has a p.o. box # on it, WHY DIDNT he ask for DRIVERS LICENCE FIRST it would have saved both of us TIME and paper work then i was told i could not purchase a deer rifle for 20 years at walmart and that they would keep my paper work on file it was a federal law. WHY WAS I NOT ASK FOR MY DRIVERS LICENCE FIRST BEFORE I FILLED OUT ALL THE PAPER WORK?
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    Reviewed Dec. 26, 2008

    purchased a movie that was priced 5.00 it rung up 7.50 went to the customer service desk she only refunded what was owed to me .i mentioned about the pricing law and she ignored me.i feel i should have gotten something for there mistake
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    Reviewed Dec. 25, 2008

    Just wanted to make buyers beware of what happened to us today on Christmas. I bought my husband an electric razor from Wal-Mart. He opened it to use this moring and it was USED!!!!! How gross is that? I am pretty sure this a health violation
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    Reviewed Dec. 25, 2008

    We purchased Guitar Hero World Tour for the Wii as an important gift to our children.
    It is Christmas morning & my kids opened this gift to find PlaystationII Guitar was in the box instead of the Wii!!! My kids are so upset they can't play this today as they were so excited to get this gift! We are very dissappointed. What can you do to compensate for this upsetting moment on Christmas morning?! Please respond to this matter, asap. The Spurrier Family William & Rosanne
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    Reviewed Dec. 25, 2008

    I purschased a Reli-On automatic blood pressure monitor for $39.98 on Dec 4 2008 from the Hilo Hawaii Wal-mart. I used the monitor 3 times and it stopped working. I tried to return the blood pressure monitor to the store on December 21 2008 with the original receipt. The attendant said she needed special permission from a manager/supervisor to refund my money or do an exchange. The manager/supervisor told me that because it was a medical device they could not accept the product. I asked why a medical device is any different than any other purchase and stated that it would cost me the amount of the purchase price to send it back to the manufacturer. The manager stated that they are no suppose to accept medical devices back at the store level. Target is coming to Hilo soon and I will be shopping there. Hilo Walmart has NO competition, no Kmart no Target so Walmart can treat people like trash!
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    Reviewed Dec. 24, 2008

    My boyfriend went in Dec 6,2008, He ordered a birthstone necklace that is all my daughter asked for. I asked them will it be in by christmas they told me they GUARANTEED it would be here, so I have kept checking with them and then they told me the 22 of Dec that they could not guarantee it would be here. But they hope it will be here, I have to go out of my way now to get my daughter a gift and fight the crowds, I called them today Dec 24 and they again said they are not responcible for the guarantee the third party is, I think they they are too because they should never guarantee it if they are not forsure it is going to get here cause if I would of known then I would of gotten something else in the first place. I am very unhappy with that wal-mart and I hope you will talk with your employees. Tammy Howard
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    Reviewed Dec. 23, 2008

    I really don't see what you people are complaining about. I go to Walmart all the time and yes, there are dead fish, not all of them are going to stay alive, ok? Fish fight. Yes, they FIGHT. Sometimes, they KILL each other. I bought an African Chichlid EIGHT years ago and guess what? He's still alive! If you plan to buy a fish from ANY store at least open your eyes and actually examine the fish before you decide to blame Walmart for the mistreatment of fish. They feed them at our store and with the bettas? They keep them in their own separate container so they don't FIGHT and KILL one another. Did you know that when fish fight and there's an open wound that they start to sometimes grow a fungus infection and die? Well that's not Walmart's fault and quite frankly they can't sit there and tell each individual fish hey don't fight, it'll make us look bad. I get my fish from Walmart and they are still ALIVE because when I purchase them I OPEN my eyes to look for disease and infection and I LOOK to see how many other fish are dead in their tank. My advice: Stop COMPLAINING and OPEN your eyes.
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    Reviewed Dec. 23, 2008

    We were going to buy our daughter a ring for christmas. So we went up to the jewelry counter and we were looking at the rings. We found the one we wanted so my husband asked one of the three girls there for help. She said hold on one minute. So we waited and other people started coming up to the counter and they completly ignored us and went to help them. We waited there with this happening over and over again for about 30 minutes. We kept asking for help and they'd say hold on. We were there long before anyone else they were helping and they knew it. Then when we were getting ready to walk away another lady who worked there came up and said do you guys need some help? We said yes and she said okay I'll be right with you as she walked around the counter. Then she went straight to someone else!!! Then we walked away! Needless to say our daughter did not get her ring!
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    Reviewed Dec. 23, 2008

    We were going to buy our daughter a ring for christmas. So we went up to the jewelry counter and we were looking at the rings. We found the one we wanted so my husband asked one of the three girls there for help. She said hold on one minute. So we waited and other people started coming up to the counter and they completly ignored us and went to help them. We waited there with this happening over and over again for about 30 minutes. We kept asking for help and they'd say hold on. We were there long before anyone else they were helping and they knew it. Then when we were getting ready to walk away another lady who worked there came up and said do you guys need some help? We said yes and she said okay I'll be right with you as she walked around the counter. Then she went straight to someone else!!! Then we walked away! Needless to say our daughter did not get her ring!
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    Reviewed Dec. 22, 2008

    i worked at walmart for almost 3 years 2003 to 2005 i was suppose to get a bonus check and they never gave it to me i call them everyday about this and know one will help me
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    Reviewed Dec. 22, 2008

    I went to take some games back, that I got for my kids for christmas. There was a big line and I saw people with electronics and other stuff, with no receipt and the customer services dept gave them a card to spend in the store. when I get up there they told me they COULD NOT take my things back without a receipt. I told them all I want to do is get some other game and they still told me NO. I confronted them about letting other customers take back things without a receipt, then they told me it couldn't be over $25. and I told the customer service lady that the lady that was ahead of me her stuff was $106 and I saw them give them a card and she told me a bold face lie and said it wasn't true. My sister was right there and saw everything. The people that work there do what every they want and the 100% SATISFACTION is a JOKE. I pointed that out to her and sit right there and watched 2 people behind me take things back without a receipt and I think WAL-MART SUX. I will Never got to WAL-MART for anything and when I am done, I will have my WHOLE family and their friends shopping else where. Wal-Mart- you can think the people you hired for losing all of the business from me and my family. And the rude ladies that work for wal-mart needs to be working picking up trash, cause that's how her mouth was dealing with me-TRASHY.....
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    Reviewed Dec. 21, 2008

    My husband purchased a ring for me last November. Wal-Mart has a year warranty on their jewelry. One of the diamonds fell out of the ring after I had it about 7 months. They would not replace the ring but would fix it. I had the ring fixed and now that it has been out of warranty for a little over a month, and two more diamonds have fallen out, they refuse to fix it or replace it. I still have the receipt for this ring and I feel that since the problem occured before that they should at least fix the ring.
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    Reviewed Dec. 21, 2008

    I was hired to worked at the Toy Department and on a Monday at 5:50pm, another employee that I don't even know, came over my department and told You are going to pushed carts until midnight she didn't even call me by my name, was very rude by not introducing herself and I was not trained to use the electric push card to make the job easier and she didn't care that I had to push carts myself without the training with the low pay that employees received. I punched out and I left and they never pay me a week for work,probably for punishment for leaving. The Walmart Store at Leicester is one of the most racist and prejudice place I have ever been, employees there look at hispanics and blacks like we are weird creatures. the minority is very minimum. Many people in Worcester does not like to go to the Walmart Supercenter in Leicester because they notice the environment full of racism in the air. Someone has to do something.
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    Reviewed Dec. 21, 2008

    We bought an item for our daughter at the Wal-Mart store as a gift and we were given a gift reciept. The item was taken back to the store with the gift reciept to be returned. The gift reciept was scanned and told the value of the return. My wife was there and said thats not the amount she paid for the item. The service person said thats the lowest price the item sells for at the store. My wife said but thats not the same price we paid for the item. She said if you had the original reciept then you would get that price but since it was a gift reciept that it was going to be the lower price the item sells for. Now I thought a gift reciept, since it is computer bar coded, would show the actual price paid buy the consumer. Now if I understand this correctly if thousands of people buy items at one price and then take them back with the gift reciept the stores are giving the lower or sale prices only and keeping the difference ? that would amount to millions of dollars a year that stores keep for items returned with gift reciepts. whats the point of a gift reciept if the price paid for the item is not recorded ? it only verifies the item was bought there and nothing else ? stores are making a lot of money on people returning items with gift reciepts rather than original reciepts but they don't make that know to the people when they offer the gift reciepts. maybe thats why they push every item to ask do you want a gift reciept for that ? the stores are stealing money from consumers.
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    Reviewed Dec. 21, 2008

    I went to the Walmart Neighborhood Grocery Store on Zeigler Blvd to purchase a few items. I went to the self-checkout as I have done for quite some time now. I prefer to check my groceries myself because I have been dis-respected in that store by one of their cashiers in the past. It was then that I decided to go to the self-checkout every time. For over a year I have been using the self-checkout at the Walmart Neighborhood Store. It was about 9:00 P.M. when I arrived there. I went over to a self-checkout. It had a "this register is closed" sign on it. I was about to go to another self-checkout in the store when a Black female worker came up to me and said, "This register is closed baby."
    I became very angry and told her that I am not a baby. I am fully grown. She then said, "I'm sorry." I went to another self-checkout register and checked my items. I left the store but decided not to get the items because of the confrontation in the store with the female worker. I went to the Customer Service Desk and asked to speak to the manager. The manager came over to me and I told him I wanted to register a complaint against the Black female worker who had disrespected me by calling me "baby." He asked which one it was and I pointed her out to him. He called her over to him and asked her if she said, "This register is closed baby" to me. She admitted that she did. I told him that I am fully grown and that was dis-respectful to me. I also told him that if I come in that store again and I am dis-respected that I am going to contact the Better Business Association. He said it wouldn't happen again but I have complained before to a store manager there because of dis-respect from a female worker in there. Another incident happened when I had gone there and again I was at the Self-checkout. A female worker came over to the register and started punching in one of my items. I looked at her and told her that I can check my groceries myself. I also told her that that is why I go to the Self-Checkout. I reported her to the Store manager and he said it would not happen again.
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    Reviewed Dec. 20, 2008

    I just returned from Walmart and i'm very frustratted about the service of one of your managers(Amanda)and a register employee (Barbie)We purchased a few food items and 1 bottle of wine. I was there with my 2 sisters and she asks to see my I.D. then she asked my sisters for there I.D. one of my sisters didn't have it but I was the one purchasing the wine.There was many many many times i came to walmart and purchased alcohol with my sisters and they never ever asked them for I.D.s from all of us. All of a sudden they want to card all of us for 1 bottle of wine that I wanted to buy.Barbie gave attitude about the situation and called the manager and the manager came with a bad attitude saying What's the problem?I told her that I was purchasing the Bottle of wine and I don't understand why they trying to card my 2 sisters. Amanda the manager said read the sign it says it right there and the sign said nothing about carding the whole party purchasing alcohol.It was only me paying the bill and Amanda refuse to sell us the bottle of wine for $1.97 Ive purchased cases of beer with my sisters before and they never carded the whole party before. If that is the rules they should be consistant about carding the whole party all the time that way we can all be prepared to have I.D. Both workers were very rude and snobby as if they were better than us. I felt very angry especially at the way they were talking to us and rolling there eyes. I am a loyal customer to walmart & I never felt so hurt about the way we were treated. Please help???
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    Reviewed Dec. 19, 2008

    I am sick to death of going to Wal-Mart - which I absolutely HATE doing - and having to spend at least twice as much time shopping because everything has been moved!!!!!!!!!!!!!!!!!! This pisses me off!!!!!!!!!!!!! I am also pissed off about everything Wal-Mart is discontinuing, which happens to be things that me and my family LOVE. For instance, the only hamburger helper that was ANY good was SALISBURY - now our stupid W-mart doesn't even carry it anymore. I use a lot of Campbell's Beefy Mushroom - can't find it anymore - but you can get all the nasty GOLDEN mushroom you want - as if! I had a friend today just tell me she went to Walgreens to get lightbulbs because she wouldn't find it in Wal-Mart!!!
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    Reviewed Dec. 19, 2008

    I purchased a pay as you go card at the front of the store was told the system was down in the electronics dept. I tried activating the card and the system told me the card was inactive. I spoke with several people at customer service and was not able to give me a refund because they stated I had scratched the card in which i had to to activate the card the manager refused to give me m y money back even though the guy named Tim the It guy at Walmart said it was not my fault and to give me a refund the it guy even tried calling at& t to let them know that the sytem was down and to put the amount on the card and they refused. I told wal-mart i had no money to go and purchase another card from another store so that i culd have minutes on my card and the manager still refused . i was also told by the servie desk personnel that the register should not have charged my i f the systedm was down but it did and i still don't know if i am able to get the card to activate once the system is up it has been several hours trying to activate the card that wal-mart took my money and i am still not in use of the minutes that i purchased because their system is down and i am without the money that purchased the card that is inactive. 12/19/08.
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    Reviewed Dec. 19, 2008

    My daughter had bought a winnie the pooh bumper pad Dec 07 as her baby wasnt born at this time.. well Now hes 5months old and i DO NOT FIND this bumper pad to be SAFE what so ever reason is there is only ties on top to only hold but nothing for the bottom to also keep this down there has been many times we go in to get my Grandson and hes under the bumper pad and he cant get out I feel this should be a RECALL alot of bumper pads are being made like this for some reason.. My daughter spent alot of money on this set and i think she should be able to get her money back or be able to exchange it for another one as i had went up to check them out and i Olny found one that made them with top and bottom ties. I feel all parents should be warn about this ASAP..
    RN# 102074 Style # 5835094 UPC# 0-852-14-05320-4 Made by Crown Crafts infant proudects inc I truly hope i hear from you cause i dont find My Grandson safe what so ever thanks for your time
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    Reviewed Dec. 19, 2008

    I'm 53 years of age, been shopping at Wal-Mart all my life. Today I went Christmas shopping at the convenient 24 hour Wal-Mart Store. Purchase several items in the Electronics Dept., then proceeded to the front cashier, after my total was rung up I tried paying with my husband's credit card as I have done for the 10 years I have lived HERE when all of a sudden they refused my husband's card because it had his name and not mine. The cashier called the MOD Rabea S., who inturn denied my purchase also, stating that Wal-Mart doesn't take cards unless it is the person who's name is on the card. Many husbands give their cards to their wife to do the shopping. I don't know about you but every man I have ever met doesn't like shopping. NEEDLESS TO SAY I will never shop at Wal-Mart ever again. To treat a loyal customer that way after all these years. I guess Wal-Mart has more money than they need. I have purchased at least $500.00 mthly on pets products alone...NEVER AGAIN!
    I had the cash but it's the principle of the matter. What ever happened to the quote that The Customer is always right? Totally Upset With Wal-Mart and humilated...
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    Reviewed Dec. 19, 2008

    I have only used my iPod headphones for about 1 month and one of them has stopped working and i have not blasted them at all.
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    Reviewed Dec. 19, 2008

    Wal-Mart sold a 32 RCA TV model 32v434t which is apparently a model unique to Wal-Mart (mfg by TTE Technology, 101 W 103rd St, Indianapolis, IN 46290) - ours quit after about 28 months. I got on Google to find who might be an authorized repair center for this product, and ran in to thousands of complaints from folks who had bad experiences with this particular model, some as early as 7 months after purchase. I called a local TV service shop, and they refused to work on this particular model as it was not worth anybody's time or money to repair since it was a terribly troubled product.
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    Reviewed Dec. 18, 2008

    I made a $40 purchase at Wal-Mart. I used my Paypal debit card. The clerk said the card wasn't any good. I knew it was but, there were a lot of people in line so I used another bank card and the transaction completed.
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    Reviewed Dec. 18, 2008

    I purchased a dresser a few weeks before Thanksgiving when my current one just fell apart,I had nowhere to keep my clothes and big mess.When I recieved the dresser I ordered from Walmart I had to put it together,It was half put together when we noticed it was damaged and had to be sent back,we sent back the damaged part.The replacement they sent was sent missing the pieces needed to put the thing together.I contacted them( spending alot of time on the phone)and was told that they would send the pieces.It is now a week before Christmas and I am stuck with a bunch of useless drawers.I ordered the thing before Thanksgiving and a month and a half later I have no dresser.Now I am responsible for buying boxes and packing it up.They said UPS Would call,as of yet they have not.I contacted My local UPS and arranged at my expense to have them pick it up.And now will have to make sure they refund the merchandise as well as the cost of shipping.All and all this has been the worst experience I have ever had as a consumer.I had to deal with a big mess in my home during the holidays when I most wanted to have a neat home.I also wasted alot of time on the phone.They screwed up over and over again(forgot to mention that the instructions for putting it together were quite complicated.
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    Reviewed Dec. 18, 2008

    My wife recently bought a siamese fighting fish (Betta) from Wal-Mart, and though I suspected that this was probably not wise, she pointed out that the only other store in town that sold fish and other pets had recently gone out of business, so Wal-Mart was the only option for buying a first pet for our 2 year old daughter.
    All my fears were confirmed when she brought home the fish, she told me about the appalling conditions of the tanks at Wal-Mart...dead fish floating all over in the tank. She said she had picked out the most active fish in the tank. We researched how to properly care for the fish, and did everything right, but the fish died of some disease within a week and a half. Wal-Mart should be forced by regulators to shut down its live animal sales, as they cannot properly care for them prior to customer purchase. I don't understand why with all the complaints about this nothing has been done yet....This seems like a pretty easy cruelty case, not to mention gross negligence, and at the very least a consumer rip-off.
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    Reviewed Dec. 18, 2008

    I went to Walmart in Kennett Square and asked about a Norelco Artitek #1050. Due to a doctor appointment I said I would return for this item a little later (1-2 hours). When I returned the item had been promised to another customer. Manager called Parkesburg store and was told the item was available and would be in customer service under Kennett Square store name. My complaint is that the same item was $12.00 more which was not agreed to in the phone call. I was given a $25.00 gift card for the inconvenience of driving 20+ miles to this other location. But I still think it is wrong to charge $12 more for same item in two stores so close. I gotupset and refused it so was then given the same price $152+ and did buy the item. It was embarassing to have to do that for me.
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    Reviewed Dec. 18, 2008

    I ordered one ring online and am being charged three times by debit card. It is next to impossible getting a hold of someone by phone and they will not return your emails.
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    Reviewed Dec. 18, 2008

    I went to walmart looking for this cd, I go to the electronics and I found the title of my cd but I couldn't find any of the cd since everything was out of order. So I go to ask this guy who worked there, he was just standing around flirting with the other person who worked there. I go up and ask him if he can help me find this band and his relpy was I don't know all of the bands that are here and I pointed the sign out to him and he just looked at it and said oh I guess were all out he didn't even try to help me look for it and I have to say the treatment I got was very poor.
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    Reviewed Dec. 17, 2008

    I purchased three Visa cards from Wal-Mart for Christmas presents for my grandchildren. When my daughter called to activate the cards, she was told that she could only activate two of them - which she did. Then she was informed that could could NOT activate the third card but money would be refunded via check in 7 days. Now this caused great conflict between the three grandchildren. I also had to pay $8.49(?) to the total of the amount of money that I was having put on the three cards. This is ridiculous and should not be allowed. I will NEVER puchase another one of these cards again. My grandchildren wanted to shop with the cards the very day they got them and one of them had to be given the money in order to be fair. This needs to be investigated and the charge should be stopped. I should have been told that I couldn't purchase the third card.
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    Reviewed Dec. 16, 2008

    I have spoken to several individuals at the store attempting to return the bassinet. I am being told something different each time. I have informed them that I do not have the receipt, now I am being told that I must bring in documentation to support that the item has been recalled.
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    Reviewed Dec. 16, 2008

    I purchased Christmas Cards on 12/9/08 for $7.00 dept 18. I'm guessing the number is 81002628-825 which is found on the back of the card. And the barcode is 73168 28791. Anyways, there are 24 holiday cards but only 18 envelopes.
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    Reviewed Dec. 15, 2008

    We go to walmart constantly sometimes 3 or 4 times a week but, every time we go there and are getting our fish food for our goldfish we look over at all the real fish they sell for to expensive of prices, and there will be many many dead fish floating or at the bottom of the tanks, and it's such ashame and disgrace for children to have to see such a thing everytime they go there and their have been a few times we purchased fish from the same walmart supercenter and finally we gave up on buying them their to save their little lives because not even after having them for 3 hours at the most they would die and I know it's from the poor living conditions they were encountering there at that store. the betas are also just left there dieing and no one trying to clean it out or help reduce the risks for the rest of the fishes from dieing also.someone needs to do something it's not right and very nasty for children to have to see at such a young age. Also, there respect and manners for their customers is terrible they have none, very snotty and just trying to rush customers through the store or gives a run around of who can help you with assistance you need or want, the door alarms going off all the time for no reasons and people with receipts, older and full baskets being stopped and searched while young empty handed kids and teens walking pass as their searching laughing and not being stopped while the alarm goes off on them because their busy harrassing innocent people, they always have not enough registers open having 26 registers, 8 self check outs, only opening 3 or 4 registers at a time and shutting self check registers down at 7pm and your left standing in a mile long line with children sometimes just for one item and in line for 1 or 2 hours, it's crazy when they refuse to open more but the employees are just standing around while your in that long line laughing, talking, eating and ignoring customers.
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    Reviewed Dec. 12, 2008

    I was shopping w/ my son (Gavin--5 mo.). I was finished with my shopping and went into the bathroom to change my son's diaper. I used to changing table in the front of the restroom. When I was finished I ficked him up and folded the changing table back up. I proceeded to put him in his car seat, as I was bending over the metal changing table came down and hit me really hard on the right side of my head. My son starting crying really hard...I am not sure if it hit him or not. I am pretty sure it did not hit him because I did not notice any marks or bumps on him. I think it just startled him because I yelled. There was a Wal-mart associate in the bathroom that heard me (she did not see to incident happen). She asked me what happened and if I was okay...and informed me that I needed to speak with a manager and submit an incident report.
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    Reviewed Dec. 12, 2008

    I purchased a camera on 11/14/08 and had it ship to the store. The amount of 53.33 was taken out of my account on 11/17/08. I was told that it would be in on 12/4/08. I rec'd an email on 12/4 asking me how I liked my camera. I called Walmart to find out if it was in they told me that the order had been cancelled and I need to talk to On-line Services. Then I rec'd in the mail a letter from CITBank C/O Bill Me Later, Inc stating that my request for bill me later had been denied and the letter was dated 11/15/08. I did not ask for this service because I purchased the camera on line and my money had been withdrawn already. On-line Services said that it looks like I am part of a fraud scam. I don't know about this because nothing shows on my account. On-line Services called Walmart in Lumberton and talked to Jessica. She said that the camera was defective and they sent it back, and put in for a refund that should take 72 hours to receive. Today is December 11, that's more than 72 hours. On-Line services said that I need to talk to Customer service in Lumberton about the refund because after they sign for the product, Online services is not responsible anymore. Walmart states that I rec'd my refund. After an hour and half on the phone with On-line services, I go to Walmart. I got there and asked to speek to Jessica. She knows all about what happened and I should be able to clear this up asap. I went with a copy of the Bill Me Later letter and a copy of my bank statement. I waited 15 min. and customer service called her twice. She never came. I called the store manager from my cell, the number was above the customer service sign. Terry was in a meeting so I spoke with Dave the assistant mgr. I told him my story. He left me by the door for over 20 min. Another manager came over Anthony and I had to explain to him all over again how I did not get my camera nor a refund. He went to find Dave. 15min later I'm still in the door and can't find anyone. 10 min later Anthony found Dave and brought him out. Dave was talking to On-line services and they said that I needed to contact them. Anthony ask me what he could do for me????? Was he not listening!!!! I want the camera I ordered!!!!! Fix the problem!!! Now I'm back to square one and I still have nothing to show for my $53.33! I spent over 3 hours for a $53.33 camera (that they have in stock at the store) and got NO where.
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    Reviewed Dec. 11, 2008

    In the past 6 months we have had some rotten luck with outdated stock at the superstore in Kokomo. We bought crackers from 2004 and instantpudding from 2003. Last week we started to buy cottage cheese and I looked at the date and the front ones were a week out of date. I finally got some from way in the back and it was ok. but today we purchased 3 5lb bags of flour. They were not outdated but were full of bugs, and we ruined a dozen eggs making noodles. Thak you, but I like chicken with my noodles.
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    Reviewed Dec. 11, 2008

    My 15 year old son and I were waiting and shopping while perscriptions were being filled which took an hour. But during that time my son and I split off and he went to electronics. He then noticed some guys following him, and he said very loudly to quit following him, I have always told him to do that. He then hurried away to hardware where the saws were. The two guys approached him and asked him if he was stealing and he NO. The two guys then asked him if he was nervous and he said wouldn't you be if two strangers were following you around. The guy John pulled out a badge saying he was an uncover cop. He told my son he blew his cover, what cover??? My son hadn't done anything wrong but look around. Guess what you can't shop unless you look. John then told my 15 year old son to go find me and stay with me. I didn't find out about it until on our way home. I then turned around and went back to the store to talk to the manager I believe his name was Micheal. He told me they weren't aloud to do things like that and that my son had to be doing something wrong. Then I asked to speak to John and he refused. I asked to see the video and he refused. So let me get this straight, my 15 year old son who by the way has never been in any trouble or done anything but shop and look around was harassed and stalked. And for what??? I don't get it this is no way to keep customer coming back. I spent 175.00 in the store on 12/08/08 and I'm not sure I will ever be back. I may even go public. And all the manager would say is I will check on it. But what he meant was I'm busy and don't bother me.
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    Reviewed Dec. 11, 2008

    I purchased what I thought to be the DVD version of The Dark Knight, the new Batman release. It wasn't until I got home that I realized that I had incorrectly purchased the Blue-Ray version instead. When I returned the product to customer service at the store I was greeted courteously by the person at the counter who then exchanged the wrong product for the correct product. A refund was given to me for the difference. The whole experience was very pleasant and I appreciate the manner in which it was handled. I felt the need to write and tell of the good experience that I had. Too many bad things are reported without attention being served to the good. My thanks to the store personnel that attended to this with such courtesy and professionalism!
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    Reviewed Dec. 10, 2008

    I ordered an array of items on Cyber Monday. When I checked on the shipments, I saw they were canceled. I called and was told that Walmart.com tried to verify my purchases, they could not, therefore they canceled them. I never received a call. So, now the one item I wanted is out of stock, and I was told by the supervisor that I may no longer have the prices I paid on Cyber Monday. I refuse to rebuy those items at nearly $100 more (combined total).
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    Reviewed Dec. 10, 2008

    After several food requests, the products that I have requested have not been ordered.
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    Reviewed Dec. 10, 2008

    I purchased 2 bags of Doritos, nacho cheese and cool ranch, that were advertised on the shelf for $1.99, save $1.01. The nacho cheese bag rang up correctly for $1.99 but the cool ranch rang up at the regular price of $3.00. I also purchased 2 bags of Smart Food white cheddar cheese popcorn, normally priced at $2.60 but each bag had an orange sticker for $2.00. They also rang up incorrectly.
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    Reviewed Dec. 9, 2008

    I ordered and paid for one hour pictures on line. My son was over that way so I asked him when he was done shopping to please drop by wal mart and pick up the pictures, which he did. My son is 17 and they gave him the pictures, he came home late from shopping, got a shower and went to bed. I went to open the pictures and noticed the name was spelled wrong (which happens all the time with our name) so I opened them up and sure enough they were not our pictures.
    I noticed on the outside of the envelope it had the ladie's name and number that the pictures belonged to and it said she was to pick them up at 10 am the next day. So I called her and told her that I would not be able to get them there by 10 (so that she didnt waste a trip) but that I would have them there around noon. She thanked me and said good night. When I went to the store to tell them what happened, the clerk said, these pictures were paid for here, I thought you said you paid on line. I said I did pay on line, these were someone else's pictures, apparently last night my son paid for these WRONG pictures. She then got my pictures, told me I needed a copyright paper, and then proceeded to tell me she couldnt give me my son's money back. I asked why, she said she needed a receipt. I told her it said right on the envelope that they were paid for, or else how did he get them? She said we needed a receipt. I told her that a 17 year old boy was doing his mom a favor, he was in school right now and I doubt he saved the receipt. After a heated discussion, I told her fine, I wasnt giving her the pictures till I got the receipt. She told me I could go to customer service and I could get the money. I then asked for the manager (who was there the whole time listening, I didnt know he was the manager). He walked over and said to me I personally assisted your son last night. I asked him if these were the pictures and he said yes. I then explained to him that my son had no idea what pictures they were I just told him to pick up pictures. They could have been of people at work for all he knew. He went, gave my name, said I ordered on line and was given pictures. He said, and I quote Doesnt your son know his last name?. Our name gets so distorted. People call us all kinds of things as they can't spell it. We get Donahue, etc. So Donlevy was not that far off, he had no idea. I was so mad when he made fun of my son. I went to customer service, who were wonderful, got my money and they made me return the pictures to the photo department. Please be aware, at any time I could have walked out with these pictures yet again and no one would have cared or known. Anyway, I went back to photo and waited for the manager, who conveniently disappeared when he saw me coming. After several minutes, he came out with another gentleman, proclaiming HE was the manager. I told him this story, and the pretent photo manager tried to talk over me claiming he never said anything about my son. I then told him he needed to look over their policy on customer service and take a good look at this so called manager who puts down people. When I got home and spoke with my son he told me that all the manager said to him the night before was, what's the name. My son said Donadee my mom just bought them on line. The managed sai Deb?, he said yes, and was given the pictures. He never even mentioned the last name, or looked at the pictures. So.. there you have it for great customer service.
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    Reviewed Dec. 9, 2008

    I called to check on the avaialabity of a product and talked to a store manager by the name of Mike and he said to hold on and he would check. So 40 minutes later I called the store and ask for Mike and they told me he had went home. I ask for his last name amd the rep. told me he didn`t know so I ask him why he didn`t at least let me know he planned to go home as I had been waiting 40 minutes for his information. I was so upset at the way I was treared that I told the store rep. that I would just do my shopping at Meijers if that is the way thet treat their customers!!!
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    Reviewed Dec. 9, 2008

    went to wallmart to buy a 47 inch sharp t.v. brought it home and inside the box was a broken insigna and they wouldnt replace it or return my money
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    Reviewed Dec. 8, 2008

    i cut the back of my hand reaching for the divider used on the grocery belt on saturday dec.6th it was the 3rd line from the right door..it bled quite profusely the clerk called the manager who came back with a 2x2 piece of gauze. no tape-no antiseptic-no first aid. well i just wanted to get out of there and i left holding the 2x2 piece of gauze and pushing my cart with the other . i got to the car and found out i couldn't drive while holding the gauze and the steering wheel. so i sat there for about 15 minutes waiting for the hand to stop bleeding and then i drove home and treated my hand.. i just feel bad that the manager did not bring a sealed piece of gauze and an antiseptic of some kind.. i do not know where her hands have been..
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    Reviewed Dec. 8, 2008

    Ordered a Desktop computer online from Walmart. from the website there are 2 catagories for Desktop PC. Desktop with Monitor - Desktop without Monitor
    I selected 'Desktop with Monitors' selected the PC I was interested in and the discription and online photo states Compaq Presario SR5613WM Desktop PC w/ AMD Athlon X2 4400 Dual-Core Processor w/ USB 2.0 , 1GB, ACER 15.6 Widescreen Monitor, Lexmark Z1300 Printer, & 3 Meter USB 2.0 Cable Bundle From $438.00From $438.00 Availability: Online The total purchase came out to $479.00 I checked my order tracking # i received by email through the WAlmart site and was told that the order was placed and i should receive my PC between Dec 3 - Dec 8, 2008 and it listed the full discription of my order below. Compaq Presario SR5613WM Desktop PC w/ AMD Athlon X2 4400 Dual-Core Processor w/ USB 2.0 , 1GB, ACER 15.6 Widescreen Monitor, Lexmark Z1300 Printer, & 3 Meter USB 2.0 Cable Bundle From $438.00From $438.00 Availability: Online When the Desktop PC arrived no monitor was included in my shipment. I called Walmart online services and was informed that the PC i ordered did not come with a monitor and that if i looked further in the site there was a option that i was suppose to choose a monitor for a additional $130.00 I told them this was not the case and that the Desktop PC i ordered was with a monitor and that the discription stated as such. I was told to fax them a copy of my shipment statement and they would 'review' my order and let me know. I faxed all the information and detailed print out of the order from there website with a letter requesting that resolution within 2 business days. I have yet to receiv any notification concerning this issue and i still have all the order information that i had fax to them.
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    Reviewed Dec. 8, 2008

    Took in my mother's ring to be repaired in JULY 08 and the ring was sent out and not sure what happen after that it now DEC 08 and still no ring. this ring was bought by my daughter it is very special to me!!!
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    Reviewed Dec. 8, 2008

    For the past 2 years I've decided to have photo cards printed at the local Walmart stores. I've uploaded my photo online and created a card, then ordered through the one-hour processing. On both occasions (2 different stores), I've arrived well after an hour and found that they didn't find my order, and couldn't remember processing it. Both times I had to wait to have them print my cards, and I never received any sort of apology. Never again!!
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    Reviewed Dec. 7, 2008

    I called to report that I had brought a corner tv stand,the parts did not match the directions.I had to pay some one to put it together for me,all i wanted to know if they had another one in the store,& if some one would put it together for me,since i could not keep paying some one to do it.I called on Fri.I was told they would call me right back.they never did.I called again arround 7 or so.they didn't know what to do.told me to call back Sat.AM.I did;she said would find out something later.I never heard any thing else.I ask if they could aleast give me part of my money back.i did not want to ride to Del.for nothing. I gave them the no.of the stand & the price.they never did let me know if they had another in stock or not.Why should I ride to Del. from Md.to take back the stand when they did not tell me if they had another one or not.
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    Reviewed Dec. 7, 2008

    I ordered over 100 pictures through the 1 hour automated Fuji photo machine, After about 40 minutes, I came back and asked if my pictures were ready. The attendent told me to come back in about 10 minutes, which I did. I waited at the counter waiting to check my pictures out but nobody talked to me. There were 2 attendents in the photo shop. I asked the same attendent about my pictures, but she said that the machine was broken, that it would take a while. I said how long, she said she does not know. I suggested that she calls someone but she said no, she was the only one. Still they kept checking out pictures for other clients saying that those pictures were larger formats. I asked her if she could cancel my order but she did not answer. Eventually, 15 minutes later, she comes around the counter, and using a code, reorders the pictures through the machine I used to place my order. I asked how long this time, and says I don't know, an hour maybe?. I told her, you win, and I left. Realizing that I did not want to stay in line with some items that I bought, I decided to go back and attempt to have the photo counter scan my items. When I got back there, I was surprise to see that the lady who was waiting along with me was being given her pictures. In a matter of 2 minutes after I left and came back, she got her pictures. I expressed my concerns but the cashier told me the pictures were larger prints.
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    Reviewed Dec. 7, 2008

    I purchased an Apple Ipod on Black Friday and found it cheaper at Target. I attempted to return the Ipod today with the receipt. The receipt had the correct UPC number but the serial number on the box did not come up in their system so they would not return it.
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    Reviewed Dec. 6, 2008

    I was VERY SPECIFIC about how I wanted my hair done. I said I want BIG waves put in my hair- nothing LITTLE, can you do that? The hair stylist said yes. Well, after the final step of rinsing my hair after the perm, the stylist blotted my hair dry for like 30 seconds and then walked over to the register to have me pay. I said aren't you going to dry my hair or comb it or anything? (My hair was dripping wet and got my shirt soaked and I had to ask her for another towel) and she said oh, no you don't want to do that because your perm will fall out. and I said well, I'm getting my family portraits taken. and she said well then getting a perm was a bad idea. So I had to walk around wal mart to stall time to give my hair time to dry, and then get my pictures taken w/ uncombed hair. Not only that but my hair had very little waves- the total opposite of what I wanted. So after I got my pictures done I went back to the hair stylist and had to ask her how long before I can wash my hair after getting a perm, because she didn't tell me how to maintain a perm. I had perms in the past but I couldn't remember if it was 24 or 48 hours before I could wash my hair, and in the past salons have even styled my hair. The reason I didnt complain then is because I'm a very quiet and shy person. The reason I am complaining now is because 2 days after I got my perm it had already lost half its wave. nobody even knows that I got a perm, everyone that had seen me thinks I crimped my hair or put braids in it over night. I dont think she knew she was rude because she didnt have a mean tone or sarcasm to her voice, she just acted like everything was no big deal, but my self esteem was kinda low by the time I left there.
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    Reviewed Dec. 5, 2008

    WAL-MART HAS A BIG AD ON TV TELLING HOW THEY ARE OPENING UP MORE CHECK OUT LINES TO SPEED & HELP THE CONSUMER! WRONG!!!! JUST CAME FROM THE BELOIT STORE & THERE WERE ONLY A FEW CHECK-OUTS OPEN & LONG LINES AT ALL OF THEM. I WAS REAL TEMPTED TO US THE 20 ITEMS OR LESS, EVEN THOU I HAD A WEEKS SUPPLY OF GROC. THIS IS NOT UNCOMMON AT ALL THE WAL-MART STORES. WHEN EVER I HAVE ASKED MANAGERS THEY HAVE THE EXCUSE THAT THEY CAN'T GET HELP OR THAT THEY HAD SEVERAL CALL IN SICK.!!! THIS IS RIDICULOUS. MY FEELING IS THEY ARE JUST TOO CHEAP TO HIRE ENOUGH PEOPLE. THEY WANT THEIR STORE TO LOOK GOOD ON THE COST SHEET. ALSO YOU REALLY HAVE TO KEEP AN EYE ON THE REGISTER CAUSE IF SOMETHING IS ON SALE SO OFTEN IT WILL NOT COME THRU WITH THE SALE PRICE. TODAY I BOUGHT A HEAD OF CABBAGE I CHECKED THE PRICE TICKET ON THE SHELF TO SEE IF THE COST WAS PER HEAD OR PER LB NO WHERE DID IT SAY. I ASSUMED IT WAS PER HEAD---BIG MISTAKE ON MY PART.
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    Reviewed Dec. 5, 2008

    bought pecan divinity. found ceramic chips in a piece of divinity.
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    Reviewed Dec. 5, 2008

    On Nov. Black Friday my wife purchased a 42 inch RCA T.V. that you had on sale. She had to wait in line to get the T.V. and it was to be my Christmas present, but she decided to give it to me early as I am not in the best of health. The t.v. when plugged up came on and the cut itself off not allowing us to turn it back on. Wal-mart electronics was notified, and they advised that they did not have anymore t.v.'s , but would get some more in about two weeks. I called all Wal-mart stores in the area, and was told the same thing we are out. I called back yesterday, and was advised by both Clanton and Calera stores that they would not be getting anymore. I was advised by Calera that they would give me my money back. I advised them this was not fair I wanted the T.V., and had wasted my time standing in line to get it. Calera advised that I could call RCA and see what they said . I was told by RCA that their nearest service center is 50 miles from me. I have contacted the T.V. news in Birmingham and am awaiting to hear from them to tell the people in this area how I was treated, and don't expect Wal-mart to replace t.v.'s that they have on sale on black Friday's.
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    Reviewed Dec. 4, 2008

    On black Friday me and my family went shopping not quite as early as everyone else maybe around 6:30am. As we were leaving the store we were harassed by the greeters. Now i am not ignorant i know people steal all the time but not everyone. She (Gloria) began to ask for receipts and as my one sister showed her receipt i began to walk toward the exit. Well all of a sudden security was called and maybe 3 more people came with a basket. I asked why are we being treated like criminals we payed for all of our merchandise. The one associate/manager told me once they checked the receipt they would give us everything in the basket that we payed for and the other things she would take. So i immediately became offesive my one sister couldn't find her receipt and i remebered that the cashier forgot to give her her receipt. When i asked him for mine he gave me hers and mine.I told them so you mean to tell me that even though your cashier didn't give us the recipt you would still take our merchandise and it was his fault she couldn't find her receipt. Do you know that while they had us cornered like thieves someone could have actually been in another area stealing. This was a very very embarrising situation everyone was looking at us because of the amount of commotion it caused. Walmart must make sure that the cashiers are giving there receipts because if people are going to be harrassed for the merchandise that is not in the bags. Or make bags big enough to fit bigger items so we the paying consumers don't continue to be harrassed. This same Walmart store had a spill that morning and I don't know if they didn't have enough employees but we had to direct traffic so that no one would slip and sue the company. We couldn't find any associates the associates in the bakery and deli couldn't speak English or maybe didn't wanna move from there spot. So my sister walked around trying to get help while we made sure the spill was under control. Finally a employee came but he didn't even have a name tag and when i asked his name he hesitated. Why i don't know after I assured him I was going to complain and let walmart know that he helped me he said his name was Norman.Do I believe this store and employees are perfect No, however, this company makes way to much money to have these issues go unresolved. I am and have always been a walmart shopper however this experience has sort of changed the way i feel. I spend most of my hard earned dollars at Walmart and would just like to see this situation changed.
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    Reviewed Dec. 4, 2008

    First E-machine would not turn on. I traded it in for another E-machine. Having many problems and error messages. U-tube starts ok then stops for several minutes before starting again. Cd applications are difficult to get running and have to be shut down because problems encountered. E-mail attachments saved can not be pulled up to read. This is my third computer and I feel it is the computer poor quality not my in ability.
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    Reviewed Dec. 3, 2008

    i ordered two things a dino something & a video game online both toguether cost 200. dollars bad experience 1st they held my money twice so i have 70 dollars from overdraft fees then they send me the wrong order someone elses toy i picked my toy to be rapped & it wasnt it was for a completely different child not to mention i have yet to recieve the video game i ordered which is still processing this was the 1st time i ordered something online store & will be the last im severly disapointed
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    Reviewed Dec. 2, 2008

    I purchased RCA Home Theater System
    on 12/01/2008, follwed the instructions manual. After plugging System in there is no power,I decided to return same. On reaching the store with the item, after checking in I was directed to Customer Service desk, the personnel I went to at this was very rude he had no name badge on, he took my reciept put the item aside, told I had to wait on someone from Electronics. Also he kept on repeating himself as if he was seeking a confrontation,while I was trying to ignore him Ikept my cool. I waited about fifteen minuites before someone else came to see the item. After acknowledging was no good, I was I must sign to get my money back without recieving it, Iresponded by saying I paied cash and didn't see the need for signing to back what I spend. I was told by his Supervisor who had her badge turned backwards, there is no way I am getting my money back if I did not sign. The Assistant Manager was called and he substantiated this I called the Store Manager (Prakash- Steve Sookna) I called him twice at he said He was sorry and I should get my money back the on the seond call however he told me that whatever (Roydell) the Assistant Manager says that is it. I called the cops who came about forty five minuites later and threaten to arrest me if I did not leave the Store, all because I refuse to sign for my own money which I have not recieved. And ordered me to take the item which have no use to me.I did not Have a pen to write their numbers, do not remember clearly what their numbers are.Tey came about (8:55 pm) 12/01/2008
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    Reviewed Dec. 2, 2008

    First thing is that I called the walmart store to find out what time the bill center closed to pay my utilities at, and the phone rang exactly 100 times, for the fact that I counted the rings. Someonce finally answered but could not answer my question and was put on hold. When my questioned was answered, I drive 15 miles to town to Wal-Mart to pay the bills. I arrived at the bill center where there was a sign that said to go to the service center. Went there and there was 4 people standing in a line and only one employee behind the counter. I walked up and asked the csm that was on duty and leaving the service desk area if this was the line to pay utility bills. She said yes. It was 7:45 at that time. By the time I got to the counter it was 8:20 and I was the only one wanting to pay a bill. She started the process, but couldn't figure it out, so she called Mesha to the counter again. Mesha got her started and walked away. Then after she got it processed it would not take a check, which it did not state anywhere that it had to big cash or debit and that there was a charge to process this. Nor did the employee or CSM say anything until they figured out why it would not go through.On the wall behind the counter it says The #1 priority of Wal-Mart is the cutomers Satisfaction, This was the farthest from that this evening. If you want to take over a service and provide it, then you should have the proper training for employees.Be able to provide the service in a timely manner and efficiency.
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    Reviewed Dec. 2, 2008

    I shop at walmart all the time i went to walmart to get me some holiday decorations and a outdoor timer for the lights well the out door timer caught my decorations on fire and caused a fire in my front yard when i purchased the timer from walmart i threw the package away but had the recent and the ladies in customer service was rude and so was the manager telling me that the timer i purchased was not a walmart merchandise and that i was not able to get money back and i was lieing and that i stole the item then they told me that the cashier rung the item up and removed it and stuck it in the bag and they acted like i caused the fire of my own .
    i did not want my money back i wanted a new item or a reason why this happen or i wanted my money back if i could or a new item i am out of a decoration and a bush in the front yard because of the outdoor timer that caught and shortened the decorations and caused a fire. i was ticked off made a scene and they wanted to call the cops on me i purchased other things like a spiral tree that was broken and they resold it they stock broken things and then restock them when people bring them back it is a resell thing it could be the most dangerous thing and they re sell it like it is ok . They treat people like morons like we are the ones that know things catch on fire or break . some people are dishonest and the ones that are honest they want to treat them like morons i think it is not right i think that walmart needs to sell better things not broken crap if i wanted broken crap i would go to a outlet store or something to buy it other wise what is the time or the patience to get broken things it is a waste and i have no time or the patience to shop if walmart is going to restock the shelves with broken crap.
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    Reviewed Dec. 2, 2008

    i am appalled to hear about the man who died in long island, ny. it is ridiculous to think that a time meant for fun and Christmas spirit has turned into fights, yelling, and even death! i believe that next year should be different. there should be a sale but maybe not as much so there could be more items (example: 20 tvs for $50 should be more like 45 tvs for $75.) they still make money, we still save, and people aren't as horrible. my family, friends, and i will no longer attend black friday sales until things change.
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    Reviewed Dec. 1, 2008

    I purchaes two boxes of Great Value turkey stuffing mix for Thanksgiving dinner. When we sat down to eat it, the stuffing tasted exactly like cardboard. It was awful and no one could eat it. I know it is inexpensive but it was so horrible !!!
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    Reviewed Dec. 1, 2008

    We arrived at 4am to Walmart for the sales. I needed a Leapster for one child and a Vtech Handheld for the other one. The pallets were to be side by side in front of infant clothing. Once we made our way back to the isle we were unable to locate the pallet of Vtech handheld games. Since we were early I managed to locate an associate in the near vicinity. She stated that they did not get any Vtech Handhelds in for the sale and there would be none offered. She suggested going to Customer Service and getting a raincheck. I grabbed my leapster and checked at the CSR desk. The assistant manager clarified that the associate had told me bad information and they would not give rainchecks for the sale. I was very dissapointed, but now they are hard to find in stock anywhere. I am concerned now that I may not even find one. I told the store manager how dissapointed I was with the store and that next year when the sale comes around I would travel to another Walmart in another town rather than take a chance with them again. They really dropped the ball.
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    Reviewed Dec. 1, 2008

    My boyfriend is an aspiring actor and he had an audition today. He didn't have time to get new professional headshots taken, so his Mom (who has a really nice Nikon D70 camera and is a real shutterbug) took some pictures for him near their home. He uploaded them to Wal-Mart's online photo ordering thing last night so he could have prints to take with him to his audition today.
    Cut to today, when he goes to pick up his prints. THEY WON'T GIVE THEM TO HIM! They said that he didn't have permission from the photo studio to print them there. He points out that his Mom took the photos with her personal camera and he checked the box on the order form affirming that he had the rights to the pictures. They talk about how the photos must be professional due to the background and lighting. He points out that the background is a brick wall outside and the professional lighting is THE SUN. They still won't give him his photos. They even asked him if he had negatives (for his digital picture files)!!! He told the photo person that he really needed these photos today or he might not get to go in for his audition (it's a big no-no to not have a headshot in hand). She was not sympathetic at all and insisted she was just following the rules, but she is the one that makes the decision whether to give him the prints or not just by looking at them. You can bet that if he was picking up prints of us on the couch with our dog or something, there would be no questions asked at all, but just because of the way he posed and the fact that his Mom happens to have a nice camera, she decided NOT TO LET HIM PURCHASE!
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    Reviewed Dec. 1, 2008

    Why oh why would you stop selling Prima Della brown sugar ham. It's bad enough the closest Super Walmart is almost a half an hour away. And when I get there you are out of a lot of things, but now I can't even get my brown sugar ham? And no, the other brand you sell is not as good! I've put up with a lot of crap from Walmart but I'm thinking that this is the last straw. I once was a very loyal shopper but I don't feel like you are being loyal to me. Walmart has gone down over the years.
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    Reviewed Dec. 1, 2008

    The Walmart at Walbrook Drive in Knoxville, TN did not have the a number of the products they advertised for Black Friday. They advertised XBox 360 Head Coach 09 for $10 and XBox 360 Madden 09 for $30. We were there before the sale began at 5am, and store employees said they did not receive these games at all. They also advertised a number of Wii video games for $16. They only had a total of 12 games, and many of the titles advertised were not available. The manager said that was all they had received and that it was a Corporate Office issue - that they only get what Corporate Office sends them. I heard several other people say that there were other advertised items not available at the store.
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    Reviewed Dec. 1, 2008

    Store # 3129, Hanover, Ontario.
    Terminal ID: WALCAAAKGSA, AUTH # 135303 On November 16/08 (13:51:03) we purchased a few items, totaling $98.53. A few days later I looked at the receipt and discovered that we had been charged twice for one gift item, in the amount of $11.93. We are sure this was done in error but would like reimbursement for this. Is it necessary for us to go to the original store, or could we take the receipt to a more convenient location? Thank you for your time. Sincerely, Joe and Linda Murphy
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    Reviewed Dec. 1, 2008

    Store # 2139, Hanover, Ontario.
    On November 16/08 (13:51:03) we purchased a few items, totaling $98.53. A few days later I looked at the receipt and discovered that we had been charged twice for one gift item, in the amount of $11.93. We are sure this was done in error but would like reimbursement for this. Is it necessary for us to go to the original store, or could we take the receipt to a more convenient location? Thank you for your time.
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    Reviewed Nov. 30, 2008

    In an attempt to purchase a Vizio Television, at the Walmart store on Phillips Highway, in Jacksonville, FL. It is obvious that the sales help in the Audio-Visual department do not want to help the customers, unless advised by a co manager. Three workers actually ignored me, even when I requested their attention. The worker told the stores' Co. Manager that their action was no big deal. During hard times in business, a customer spending over $500.00 is a big deal.
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    Reviewed Nov. 30, 2008

    In an attempt to purchase a Vizio Television, at the Walmart store on Phillips Highway, in Jacksonville, FL. It is obvious that the sales help in the Audio-Visual department do not want to help the customers, unless advised by a co manager. Three workers actually ignored me, even when I requested their attention. The worker told the stores' Co. Manager that their action was no big deal. During hard times in business, a customer spending over $500.00 is a big deal.
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    Reviewed Nov. 30, 2008

    This evening I went into Wal-Mart with a Target ad. Target had some movies on sale that I wanted to purchase as Christmas presents for my family. I got the movies took them to the checkout with the Target ad. The front end person called the manager to ask if it was alright. She came back with I have good news and bad news. Im allowed to price match for those movies but I'm not allowed to price match the Target ad because it's over 30 miles away. Well the nearest Target is 25.8 miles from our Wal-Mart. Wal-Mart has price matched Target ads before for me. So of course I asked to speak with the manager. At first he said there isn't a Target within 30 miles. Once I had my husband map-quest the nearest Target he then changed the story to we dont and wont price match Target.... then he changed his story again and said well if u want to come back tomorrow and ask the electronics department manager you can. I asked him how is that possible when the Target ad is over today. Not my problem I called the Wal-Mart customer service hotline. They were no help and gave me the district manager's name of Allen Otis with a phone number. I have had nothing but problems at this Wal-Mart. I was assulted by an employee 4 years ago and it took me a long time to go back. Just when I feel more comfortable going back to this store the rudeness still remains. I asked 4 different employee's what the manager's last name was and nobody could tell me. They only knew him as Marvin. Not one person including the manager could tell me the policy either. It has been advertised on television time and time again. This is false advertising. I asked the manager who they do a price match with and he said Kroger and thats our grocery store. This is unreal. I could understand it if the store I wanted them to price match was 50 miles away but it was 25 miles away. Less then a half hour. However you look at this its false advertising.
    When a store advertises something they should have to stick to their end of the deal. And its a training issue when not one employee including the manager can tell you what the policy is. And a huge training issue when not one employee knows the manager's first and last name. Thank you,
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    Reviewed Nov. 29, 2008

    Walmart has bad online ordering. They discourage people from ordering online unless they come in for store pick up. Well what is that. The shipping charges for something twenty dollars if you wnat to order online and have it shiped are three times more example a $20. order costs $60 in shipping. If they had decent shipping for online orders and did not encourage in store pick up then people being trompled on and killed as on lack friday could be prevented. I am disabled and can't leave my home therefore I never can shop Walmart because of the shipping charges. I order from all over the world and things in the thousands don't cost like their shipping charges.
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    Reviewed Nov. 29, 2008

    I live in an area where Wal-mart doesn't have any close stores - despite some high end housing area's near us, so I have to shop at some distance - about 20 miles away at Wal-Mart so I'd like to think that driving all that way would at least be welcome to Mr. Walton...
    I'm a large size Man - they used to carry a good line of clothes (pants and shirts) named George Foreman Comfort Zone, which fit well, held together well (I still have a pair of pants that is 3+ years old), and they were about $25 a pair - about three years ago. In the past year however a very CHEAP KNOCK-OFF VERSION has appeared and they fit poorly, marked sizes are often wrong, the seams split and pockets rip, zippers break after just a couple of uses, etc. It's very obvious to me that they are buying from foreign false copy clothing manufacturers and passing the crap onto it's unknowing consumers as the original brand - although the price has dropped by about a couple of dollars. George Foreman's Corporation should be made aware of these gross imitations. they are ruining his corporate name. I do buy Faded Glory shirts there, and they fit fine, they cost a couple of dollars more, but they are worth it. Sam Walton? Keep the Faded Glory, and bring back the old REAL George Foreman line and you'll be back in business in my book.
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    Reviewed Nov. 29, 2008

    I got to Wal*Mart at 2:30 am for the 5 am door busters. A little after 5am I went to Electronics and politely asked one of the associates excuse me, I just have a question and before I could get a full sentence out she blurted oh JESUS, WHAT? I asked for the XBOX game I was wanting and she said I DON'T HAVE ANYMORE REALLY hateful! You know, when you take the freaking job it's your job to help the customers not act like they are a nuisance. Then after I got through and was trying to get by I was trying to get around and I accidently bumped into this guy and he said watch where the @#$# your going you white @$#%^. That was just trully uncalled for! I had went into KB toys earlier for their early bird sales and it was so much more organized and they had associates around just about every corner helping people and people were nice and saying excuse me and not the maddness like WAL*MART. They make enough money to have more associates/security for this day. It was a complete mess and definately not worth the fighting again!
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    Reviewed Nov. 28, 2008

    My son tripped and fell into one of walmart peg racks and cut his neck open,required to be dermabonded shut at local hospital,filed an accident report through walmart and recieved a letter a few weeks later that they did not feel responsible for the $2200 hospital bill that resulted in this,how are they not responsible if something in their store can do that damage?Mind you my son was 6 years old at the time.People say I should contact a lawyer what should I do?
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    Reviewed Nov. 28, 2008

    For 1 hour and 20 minutes I was trying to find Seagate 500 GB external hard drive.
    I asked for a help from Janifer and John (both from the electronic department, assistants manager Bill, manager Eric. Nobody could find it for me.
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    Reviewed Nov. 26, 2008

    I saw it several times on tv that Wal-Mart will match any item from any store on black friday sale item. So i was looking for the best sale item on blu-ray players. The best one i saw was from K-mart. i made a copy of the item and went to the Cleburne Wal-Mart store.Showed the Assistant manger the copy of the Sony blue-ray for 179.00. I told her that i saw on tv where Wal-Mart would match any item from any store on sale black friday. she refused my request.Asked her if she would call the districk manager about it. being smart about it said yes. ask her if she wanted my name she said no. i told her well id try to call walmat she laughed and said go right ahead so i left.I think that if Wal-Mart puts that message on tv they should honor my request thank you.
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    Reviewed Nov. 26, 2008

    I purchase a Eureka the boss vacuum from Walmart on Nov. 1, 2008. I return the vacuum on Nov. 21, 2008. I return the vacuum because the brushes were not rotating. I wanted my money back because I didn't want to get another one in case the cheap vacuum broke again. I was told by the supervisor by the name of Angie that she could not refund me my money because I didn't have the manuel to the vacuum. The manuel included the directions on how to assembly the vacuum. Unfortunately I didn't keep the directions because I had already assembly the vacuum and didn't need the manuel anymore. The supervisor would only allow me to exchange the vacuum and not give me my money back. When I explained to her that the receipt nor does their policies on returns never mention that you needed the directions to the return an item. I called the district manager and left a message that same day. It is Nov. 26, 2008 and I still haven't received a phone call from them. I am very upset with Walmart. If you don't have these policies listed on the receipt, at the store, nor on your website then how can you enforce something that doesn't exist?
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    Wal-Mart Company Information

    Company Name:
    Walmart Vision Center
    Website:
    www.walmart.com