Wal-Mart Reviews

Walmart+ will not deliver to my house 17 miles from the store but will deliver 25 to 30 miles from the store. Not worth it. I will not be renewing my membership. I have contacted them about this repeatedly. Their response is that someone else controls where they deliver. That doesn't even make sense. I'm disabled as are the rest of the members of my household. This was supposed to make things easier not be a giant waste of money and stress headache.

I bought one set and installed, threw out all the wrappers etc.. A week later noticed a leak at the elbow that can't be fixed.. Of course they would not return them without the original packaging, SO I bought a second set (saved the packaging) and of course the 2nd set leaks at the elbows AGAIN a few days later Soaking my carpets for the 2nd time. I guess I didn't learn the first time NOT to buy Walmart plumbing supplies ever again..

Get better qualified shoppers. They’re unreliable and shouldn’t be able to just fill order and then cancel trip. Idiots had me waiting only to find out order cancelled and even their scripted apologies sound lame

**, who supposedly is the acting store manager at store 02539, quite literally is the most inconsiderate, blatantly rude, unhelpful individual I have ever had the unpleasant luck of having to interact with. Last week, I tried purchasing 4 $500 Visa gift cards as we are running a rent concession special at my place of work right now. The young woman cashing me out stated that I was unable to purchase all 4 gift cards because of 'scams' that have been occurring. Mind you, this was after all 4 cards had already been rang up. 2 Visa Gift Cards were voided and I paid for the other two. After further inspection, both gift cards that I had been given were the voided ones, and the other two I had paid for were kept by the employee.

Raisin Bran 39 ounce bags on the shelf are 2 months past expiration date printed on bags. I accidentally bought one a week and a half ago and did not open it till this week. It was stale so I checked the expire date which was Oct 3, 2024. Had to throw it out. Went back to the store yesterday and grabbed the raisin bran bag in front of the shelf. Date was Oct 3 2024. 3 bags in was bags end of October then found bags that expired beginning of Sept, then bags expiring Dec 2024. Bags at back were dated Feb 2025. The print is hard to see on the bags.. So... the store knows it's selling expired foods and that deserves a lawsuit.

Being followed in a store can make anyone feel uncomfortable and scrutinized. Everyone deserves to shop without feeling targeted or profiled. No one should have to endure that kind of treatment. Experiencing such treatment can be disheartening and unacceptable. It is essential for all customers to feel welcome and respected regardless of their background. Unfair profiling practices have no place in a just and equitable society. Documenting these incidents is crucial for raising awareness. I will repost and share and continue. I'm tired of being treated like this. Can't even shop. I have video of the same people who also work there as well harassing me and my spouse. I'm sick of it.

Terrible experience at N. Myrtle Beach Store tonight. I went to the store to return items delivered to my house. I was the first in line, no Walmart employee was at the customer service desk. Over time other people were lining up. Being 68 years old, getting hard to stand in one place. I decided to sit on the counter so not to lose my place in line. Appox. 15 (FIFTEEN) minutes went by when finally a store employee named Ebonny walks up, and abruptly says, "You can't sit on the counter." I said I have been waiting 15 minutes for an employee and she is lucky I didn't lay down on the counter. I was in no way verbally abusive to her. She told me, "Well I am not going to help you, you have to leave the store." Well, she called Security and Security, called the police when I kept insisting to simply take the return. All the time I had a Walmart rep on the phone telling them what was going on. I have video and a case number from Walmart Corporate Customer Service

I purchased a sofa and a loveseat on Walmart.com It said FREE 30 DAY RETURN. It still says that now. The furniture is horrible. So I immediately start the refund process. I have been hung up, lied to, and disrespected by Walmart. I have now called 10 times and I am still waiting on a return label to get this junk out of my house. Also I am being charged to return it and have to pay a restocking fee although it still says free return in 30 days. Each time I call they lie to me and tell me they got it fixed and please wait 48 hours. Nothing happens in that 48 hours. I have wasted so much time and energy just trying to return something that I am unhappy with. Although Walmart advertises the merchandise on their site they do not honor their word and just keep saying, "You bought from a 3rd party." Well customers do not know they are buying from a 3rd party that Walmart is advertising. It's a total scam. Do not buy anything online from them.

After contacting Corporate and after going back to the Walmart store a second time, the transaction was voided and I was refunded. I still do not trust using multiple payment methods in checkout. The original transaction took place on 9/5/2024 and it took until 9/13 to be refunded after much work. My brother is a computer programer and he used to work for tech support for IBM for Anthem and he said that Walmart's system is not set up well and that the whole Walmart Corporate could use a new computer programming system overhaul. He set up the whole checkout system for Gamerz Haven in Jamestown, NY and he knows his stuff.

He offered to fix Walmart's system but I do not think they will take him up on his offer. I will still shop at Walmart because I am poor and cannot afford to shop at a place that costs more. I will be careful and make sure this does not happen again.

I bought two AC filters from Walmart online. One came crushed both box and the filter inside. Other one was fine. I attempted to get a replacement for the bad one. I got the QR code and taken it to FedEx to return. QR code did not work and I couldn't return. I called customer service. They promised to fix it but they didn't. Next day I got email that my replacement is canceled by Walmart! I called Walmart customer service again. They couldn't generate a new QR code for return. Agent told me that they will issue me credit in 24-48 hours and they told me to trash the box since I couldn't return. 5 days passed but I never received credit in my credit card. I got email saying my order can't be canceled due to rubbish reason! See the image for what the email says. Now Walmart is sitting on my $31 + tax and my replacement request they canceled without my consent. What's my remedy?

On November 23, 2023 I purchased a Onn brand (Walmart brand) television online from Walmart Canada. As of a several days ago it has stopped working. I tried several times to contact the manufacturer Onn to no avail. I then contacted Walmart Canada about this issue and they said because it outside the timeline of 90 days (not written anywhere) that I had to contact the manufacturer. I told them the issue and they said it was not their problem but the manufacturer issue. I finally got in contact with someone from Onn and went threw the claim procedures. Since then I have gotten email after email from them saying "we're almost there" but keep claiming that there was first an issue with being able to see the model and serial number from the picture of the back of the TV I provided from their request (I of course had no issue getting that info from the photo whatsoever).

Pass the buck customer service. The website and the phone app does not recognize EBT. When it asks you to enter your Pin there is no keyboard or it just spins in circles. I have had several conversations, on the phone with their associates and they keep telling me to do the same thing over and over to no end. Then they tell me they are going to expedite my issue and my reply is always you keep telling me that.

Walmart discriminates against the handicap. I am handicap and just had a knee replacement. I was in the scan and go lane with 20 items. I explained to the associates that I am handicap and cannot stand for very long and I only had a few extra items. I scanned my items. After 15 the computer needed an associate's log in. The associates refused to help me and I asked for a manager. The manager, Andrea, refused to scan her number in and told me I had to walk across the store and stand in the long check out lines with full carts. I explained that I physically cannot stand that long as I am handicap and had a recent surgery. She absolutely refused to help me and made me put all my items back and forced to leave the store empty handed. I will never shop in a Walmart again. This happened at the Turnersville NJ Walmart Store #1742.

Walmart Plus memberships are not for the household. In other words, you can buy gas at Murphy Gas Stations and get a 10 cent per gallon discount, but your spouse cannot. Sam's Club Plus memberships are for the household, so why doesn't Walmart, the parent company of Sam's Club, do the same with Walmart Plus?

Worst experiences ever ordering for delivery. Drivers will not handle order. Take pics and watch you disabled senior lug the order out of their trunks. App is bad. It doubles and triples your items' quantities. App also ignores preferred tip input changes to theirs. They charged my account 4 times for 1 order. Can't get charges reversed or holds lifted. Drivers do not deliver. They park. You have to do work. They pretend no English.

I like Walmart (27804) because it has low prices and basically everything you need under one roof. However, there are a lot of items that no price is displayed and I have to stop an associate to look up a price and a couple of times they have had an attitude especially the associates who are pulling products for the app/online customers. All associates should be able to scan/lookup prices for customers. It is not our fault that product prices are not displayed properly. Also the app may say aisle A10 for a product but product is not there and associate sends you on a wild goose chase and so I give up and go to dollar general.

DO NOT subscribe to Walmart Plus! During the trial period I have had multiple issues. Incorrect items even though I selected no substitutions. No shows for pick ups of incorrect items. Charges for items not delivered, and no replies to my inquiries. I just hope that I can get this subscription canceled!!!

Walmart just pulled a fast one on us Walmart plus customers. There was always a no minimum free delivery on orders and although they still advertise this on the app, it’s a lie. They are now charging us 6.99 delivery fee if orders are under 35.00 which is insane because this is how it was for everyone who wasn’t a member. But the worse part is the coverup. I’ve called every day for the past five days and finally got a rep to spill the beans. When I point blank asked him,"Is this some new thing Walmart is trying to pull" and he gave me the scoop. Short answer is yes.

False Advertising! No free delivery on orders over $35, even though the search engines still list it on Walmart ads. You have to become a Walmart+ member @$12.95 per month/$98 yearly, or pay $19.95 for next day/$9.95 regular delivery AND tip the driver, who is a temporary hire handling your paid merchandise. The membership auto-renews, charging your credit card or bank account, unless you cancel (get a printout of the cancellation), no refunds. Please read the terms of this ripoff membership... It's like Las Vegas; only Walmart wins!

Walmart + is a horrible service. 4 out of 25 were correct. 5/6 cancelled by walmart. Placed order for $51. Temp hold on acct is $76 $25 more than order. 5 day wait released. Cost to much shop at walmart.

I'm talking about WALMART on 886 Niagara Falls Blvd, North Tonawanda, N.Y. 14120. I was a regular shopper there until the store employees 1. refused to give me a full refund on anything new I returned. 2. Had someone go around the store and hide items I was going to buy. 3. The cashier would overpack the paper bags, rip them and charge me for everyone she ripped!! 4. Some woman approached me and said "I know what you did" I replied, "AND then SO WHAT??" She must have thought I was so hard up I'd settle for anyone, she is all wrong compared to what I'm looking for. She then ran over and talk to some guy to tell him what happened. 5. Some employee was trying to put something on my coat while I was going through the checkout lane. 6. Store employees tell all the customers NOT to talk to me (violating my civil rights).

STORE# 05308 EMPLOYEES tried to steal my disability money. Associate "**" & a "lead" (a short, boisterous, mean, female with nose rings) voided 2 of my transactions. But not the 3rd. And kept my whole cart full of bagged items, and said "don't come back ever" for NO REASON at all. I wasn't disturbing anyone. They stole $65 from me. I had to call Shawnee police dept retrieve my items, & medicines. They went & "hid in the bathroom", and would not even answer the phone. I don't know why they did this to me. I have a Traumatic Brain Injury with seizures. We've shopped there a lot. But now they've hurt me. I won't let them do this to me.

So I had a tough day at my job 8a.m. -2:00. And decide to stop at Walmart 2:30 ish. Shop for yuengling beer, Steaks and potato chips. Right I'm waiting for the cashier to come back from customer service and he scans in everything. I’m commenting it’s always smart to get an id when purchasing beer. I’ve seen people that don’t and get caught. They get a huge fine. So he finishing up… He says, "I’ll take that beer off your hands." I answered, "What’s going on?" He said, "I think you’re inebriated." I said, "Are you serious right now." I hadn’t had a drink for 16 hours right. Also I just came from work. I don’t know what he was judging from but obliviously really bad judgement. So I will never buy alcohol from wal-mart again.

Ordered 2 items and only got one. Of course Walmart says it's nothing they can do but dispute it with my bank. Never ordering from Walmart again and I wish the world would boycott them for a day or longer. Thinking about starting one up. Ridiculous $1 billion company can’t refund my $56, smh.

Omg. Walmart.com has become the worse online company to deal with. I ordered antibiotic for my 5 week old kitten. Was supposed to be delivered 7/31. Now it's maybe 8/7. Have to order it from Amazon and I already have it. Walmart is never on time anymore.

Ordered for delivery 6pm. Got a two hour delay. 30mins before closing and they can do nothing to help but say sorry. So my kids are left with no food or anything because by the time I get off everything is closed. That was the last and only money I had and no one could help. Walmart is money hungry and careless which is why their policies are how they are. I’d rather pay more ELSEWHERE and have a better outcome than with them. Can’t get your money back for a week but they take it BEFORE they even sure if your delivery will be on time. On top of that Horrible delivery horrible policy horrible people and they use their workers to do the dirty work and slave. Cancel Walmart + and I’ll never shop there again. Selfish people but everybody has their day. Walmart will fall mark my words And all their fruit and vegetables are FAKE. Pay attention.

Bought a 65” Samsung TV at the 6000 Coit Rd, Plano, TX Walmart in April 2024. The TV quit working July 2024. Samsung instructed me to return it to the retailer, Walmart. Walmart would not accept the return. It was beyond 90 days. Bottom line…Samsung/Walmart sold a defective TV then conspired to make certain that the TV could not be returned. Beware of the scam that Walmart and Samsung are pulling on the public at large.

Store 2682. Will never step foot in this store ever again. They now have a limit on how many items for express check out and they have grocery Nazis. Went and got rejected twice with our them even counting how many items I have. Nothing friendly about this place. They say they are doing it to speed up the express line. Well maybe try opening up more than two out of six machines they have. Oh by the way I had 16 items # Walmart Nazis.

Be careful if you're buying from them! They wouldn't give me a refund for the sales tax their website wrongly charged me, even though it's against my state law. The Walmart customer service was useless, and the agents, Saket and Manisha, just gave me wrong answers and said they couldn't refund me. I'm so upset that I'm closing my Walmart account and won't shop there again.

Service staff are friendly. I purchased online a 2 pound of Pot Perm plus. After 20 days of shipping it arrived on a Friday and was only 1 pound. I called Walmart but service is only open weekdays, waited till monday called again. They said they would speak to seller and get back to me and they did but took 2 days. Response was the price is incorrect on website and they only sell 1 pound of product. Said they can give me a credit but did not say how much.

Unfortunately, Walmart is at it again. Selling bad products and not offering the customer service to remedy the situation. Big business that won’t make thing's right. Bought a vacuum and after less then three months it does not work. They tell me to reach out to warranty. The company charges to send back and only offers 30 day return. I need to learn to shop local and quit giving them my money.

I ordered a Samsung galaxy phones and receive, so I transfer all my, I go to the new phone,.call phone company and it couldn't be activated because it was not scan. I talk to about 6 customer service about situation and I was told to return it but I ordered online. I was told by them I had to bring it back to the store and I explained I live in Brooklyn NY and no Walmart is here only New Jersey and Long Island. Told I couldn't get there 67yrs old bone to bone knee. Now I have a phone I can use and it is Wal-Mart fault. So I will be losing my money and I am on a fix income. Wal-Mart get 1 star and I wish I can give them none. I read the reviews about the return of phones and never will buy another one.walmart. Be aware if you can't get to the store don't ordered from Wal-Mart. The owner or Ceo need to check the rules and regulations of the has been store

By Customer (07/09/2024 02:56 PM). It saddened me that a store as big as this one in Linden, NJ, can not accommodate customers who are handicapped. I spend significant money at this Walmart in Linden, NJ. I arrived to do my shopping, and to my surprise, this store had no Handicap cart for someone like me with a torn meniscus on my knee. And God forbid any employee helped me find a cart. All they said was that the carts for me to sit in were broken, and my husband had to go around the store to get a cart that was to put small children in. As I sat in this cart while my husband pushed the cart around the store. Other customers were looking at me because I was sitting in this cart. It's so sad and embarrassing, to say the least. Walmart, you have to do better, especially for those who are handicapped. I felt discriminated against because I could enjoy my shopping experience like everyone else. :(

I have a good general opinion of Walmart. However I ordered an item sold by Toymaster recently and will not order from this company again. A complete waste of time. They never deliver the product. Even if people from Walmart was kind, they did not help. Will order Somewhere else in future. A disappointed customer in Quebec City Who bought a product on the Walmart website and asked the item to be deliver at the Walmart store...

Incorrect shelf or check out prices. I have experienced this at Walmart and simply called it to the attention of the CSM on duty - immediately allowed me a refund for the difference between the shelf price and the checkout price. The explanation later given was that with literally dozens of price changes daily sometimes the shelf price does not get changed as fast as the price in the system.

I placed an order for four items. The next day I received one item along with an email saying that three items had been delivered. I immediately called their customer service number and was told I would hear from someone within 4 hours. I did get an email from accountreview@walmart.com asking for more information. I sent it and it came back as undeliverable: mailbox is full. I called customer service again and was again told that I would hear from someone within 4 hours. I received an email telling me to contact my bank for help. This time I called the customer service number and asked for a supervisor, who assured me that he could handle the problem and I would receive my other items. I have not received anything. I have been charged the full amount of my order. Very dissatisfied with Walmart's customer service for online orders.

I placed my Order, for the ADVERTISED price of $16.00 - Arrives Mon, Jul 8. Then received an email on July 2, that my order is cancelled due to THEIR pricing error. This is false advertisement and they should have to honor that price. If I was at a store in person and that happened, they would have to honor it. Shouldn't be any different for online. They should honor that advertisement and deliver that product.

Rotten Walmart in Red Bank SC. As I have been to some bad Walmarts before but the one in Red Bank South Carolina has got to be one of the many here that refuse to comply with any and all marketing guidelines. This is a place where people shop for their groceries and their practices are way below standards. I bought hamburger meat thinking it was good and found out 2 days later it was spoiled. Defrosted the meat for dinner, opened the package and the whole house smelled like a sulfur fart. But since their Customer Service desk closes on the weekends there was no one to complain to. But this isn't the first time this has happened. They have been known to place items back on the shelf that has been sitting in a return cart several hours before replacing them in a refrigerated meat, vegetable, or milk shelf.

Walmart Mount Airy NC. Went to the store at 12pm on 6/29. Made appointment for 4pm for 2 tires. Arrived early, checked in, paperwork printed, received text. Told I was next. At 5:15 pm car not touched. Was told never checked in although paperwork in hand and keys in service bay. Was told they have to redo paperwork. Told shop to bring car in and do next. I had to ask if they would comp the install. Never offered anything. Still pulled a car in and finished before mine. After the car was pulled out, service tech stood around talking. Still waiting on key. Was told lie after lie when I ask questions. Even when I saw with my own eyes. At 6:30pm 2 tires got installed.

Lying thieves. I made a return and when I asked for proof they said I would get an email. Never did. Called customer service several times to request proof of my return and got no help. Not only am I out $267 for the item I returned and never got a refund for, but someone tried making 2 other purchases with my card. Luckily, my bank's fraud prevention denied manually entered numbers for these purchases but don't believe employees who say you'll get email proof of return and watch out about letting Walmart have card numbers. Customer service also lied saying someone would call about these attempted unauthorized purchases and that never happened either. I will never use Walmart.com again and plan to file a complaint with the Better Business Bureau about these lying thieves!

I purchased a gas grill from Walmart the last week of May. I paid a handyman $100 to put it together and do a couple of other small projects. Over Memorial Day weekend, I took the grill cover off and saw there are no burner knobs on the front. I contacted Walmart and spent at least 45 minutes on the phone with them, and they said the manufacturer would send the replacement parts out. I honestly don’t know if they weren’t in the box or if something happened to them, and I am willing to pay for them. It’s a month later and I’ve heard nothing. I spent quite a while on the phone with Walmart today who wouldn’t help and told me to contact the manufacturer. I did and I just heard back. They say they have no record of Walmart contacting them and that they are not the manufacturer.

I note on the Walmart website a gallon of lacquer thinner at $22 but at the store it is much higher. So I go back to the website to order and there is a delivery charge of $7 added. This is absurd! Why can't I just buy the product as advertised and pick up in the store? So I discover that I have to order 2 of these items to get the free delivery. I place the delivery for 2 gallons. Today I wait for the delivery and check and it says delivered. The photo is of my next door neighbor. I walk over to get the package and it isn't even there and no one is home that could have taken it inside. Now I need to order again and waste another days and pray that I get the delivery. I will have to stand by the curb and wait for another idiot driver. Walmart is losing my business and I will tell others about this horrible experience.

The order I placed was delivered in the timeframe requested, and left on the front step, also as requested. When I went to put the items away, one package of hotdogs' use-by date was two days AGO, and the other package use-by date was one thirty-five days AGO. When I called the store to find out how to get them replaced with current unexpired packages, I was told I had to bring them to the store to exchange them. The whole reason I signed up for Walmart plus is that I had total knee replacement surgery two weeks ago, and cannot drive! I guess the joke is on me, and Walmart has a really good way to charge full price for expired out-of-date products.

Will not purchase from Walmart again. We used to order so it would be delivered. Now they use USPS and we cannot go pick up the items. The purpose for ordering was for home delivery. My father cannot pick up the items from the post office. Waste of time!

My issue involves their Price Matching policy. The item I wanted was cheaper online than in the store. I checked their policy and they have a list of exemptions where my item did not fall into their specified categories. The item I wanted was on sale; not clearance marked as other items on their website, a holiday sale or any type of special sale. When I went to buy in store they first told me they wouldn’t honor the price match because it said it was only available online. I told them Price Matching stated they would honor their website price. They then claimed it was clearance priced so they wouldn’t honor it.

If you're looking for a soul-sucking experience where corporate indifference meets utter incompetence, look no further than Walmart. This isn't just a review, it's a warning. My ordeal began with a simple issue, easily resolved by any company with a shred of decency. Instead, I was met with a brick wall of bureaucracy and a complete disregard for customer service. It's as if their employees are trained in the art of deflection and empty promises.

The LED lightbulbs are advertised as a life of between 13 and 18 YEARS!!!! If they last 6 MONTHS that is a long time. I am tired of paying ridiculous prices they charge for them too!!! I’m tired of businesses gouging people because they are greedy and advertise products a million times their cost! Something needs to be done. Inflation is the worst I ever saw it!!!! Not just Walmart but all the companies who advertise ridiculous shelf life!!!

So when you visit Walmart you need to ask for assistance…. TO Get A Hairbrush. It is now locked behind locked glass doors with many, many, many other items. The thieves go unpunished and we get punished. So I asked associate at walmart… "What stops the thief from stealing the item after you hand it over from behind the glass." She said, "We follow them to register." I said, "You follow everyone?" She said… "No I am good judge of character!" I said… "So you are profiling people who to follow." So how about that! Let’s see if walmart thinks enough to respond!!!!

Is there an option for zero Stars ? DON'T SHOP AT WALMART!!! They're thieves, committing fraud, and so is the third-party delivery service. I spend almost $200 a week with them, and they have screwed up EVERY SINGLE order for 5 months. My fault for continuing to spend my money with them. Their latest is the delivery driver pulled up to my building, and left, telling Walmart he was unable to make the delivery.

I’ve had several issues with Walmart the latest one being that I ordered groceries online because I don’t drive. It’s a convenience for me to not have to beg somebody for a ride somewhere. The groceries came and half my damn order was missing. Yes, I called right away. They said they had to transfer me to someone and I had to sit on hold for well over a half an hour or willing to be able to get refunded for all the items that were missing. I was livid on that phone for an hour just so I could get refunded.. It was infuriating! Not to mention it other times I have gotten packages delivered when I live in an apartment complex and they’ve left them outside on the sidewalk. Obviously They came up missing. You have to actually bring them in the building and up to a person‘s door instead of being lazy. They need to do a better job for sure!!!

I ordered 10 hardcover books from Walmart. They sent paperbacks. After hours of help they sent replacements. The same exact paperback books. Yesterday these books were 6.46, today they are 8.49. They refuse to just send the original books I ordered.

I ordered a $255.00 dehumidifier online and it never showed up until I called several times only to have it delivered by Uber. The dehumidifier was so loud. I decided to return it so I called to have them pick it up and I was told they would send me an email with a return label but they never did. Now when I called several time they tell me I need to bring it to my local Walmart myself. We are in our 70’s and the unit is very heavy and we are unable to lift it so now we need to hire someone to bring it to the store. The whole reason we ordered online is because we can’t move heavy stuff. My advice to you is never order anything from Walmart online because their customer service is horrible!

I purchased the eChamp Mid Century Lounge Chair and Ottoman from Walmart, attracted by its stylish design and promising features. The product itself is decent, but my experience with Walmart's customer service regarding an additional assembly service has been extremely disappointing. I paid $194.00 for the Living Room Set Assembly service through Angi, facilitated by Walmart. After the chair arrived, I decided to cancel the assembly service. Angi confirmed the cancellation and assured me that the refund would be processed through Walmart within 5-10 business days. However, despite multiple follow-ups with both Walmart and Angi, I have not received my refund.

I tried to order groceries and they cancelled my order over and over again. I had sufficient funds so I don't understand. I also ordered a fridge and when it arrived it was damaged in three places and it was not balanced. I called to get a refund and they are making it very difficult to get a refund. I called multiple times to get a time and date to get it picked up and I am getting nowhere. This process is still yet to be solved. May 7th, 2024. Even the box it came in was very damaged. I have called back several times and spoke to customer service. (North York Area) I am very disappointed in the service I have been receiving for online products.

I purchased Oscar Mayer hot dogs from Walmart today, 5/12/2024 at the Clearbrook Roanoke store. They had them on sale in a cold bin for $2.50 each. Someone isn’t doing their job, these have a date on them of November 2, 2023. This happens all the time on different products and it isn’t just a mistake when a bin is out of date and a store consistently puts out of date products on the shelf for sale. Be careful and check your product.

On the evening of Friday, May 10, 2024, my son purchased a television for me as a Mother's Day gift. The transaction took place at Store #05280, and the TV was priced at $128.25, marked as clearance. Excitedly, we returned home only to find that the TV did not work at all. Promptly the next morning, my son and his wife returned to the store with the receipt in hand, expecting either a refund or a replacement as any reasonable customer would. However, they were met with astonishingly poor customer service. The supervisor they spoke to was not only unhelpful but also exceedingly rude. Despite presenting the receipt and explaining the situation, they were outright denied any form of resolution. It is worth noting that neither during the purchase nor on the receipt was it mentioned that the sale was final, nor was there any indication that returns would not be accepted if the item was defective.

I purchased the Walmart Plus membership. Walmart+. I ordered a gift for someone and it needed to be there for Mother's Day. I put in her address and they sent it to my home instead. When I complained they said because it was someone else's address, it defaulted to my address. I have shipped items to other people many times and this time, they decided to change the address and not tell me. They refused to send it to the address I had input. They suck. They were also rude.

Last weekend my family and I needed to have passport photo taken and we looked on line and found that Wal-Mart offered passport photos for $16.97. We checked Shoppers Drug mart and they were $24.99 and offered a guarantee. We're price conscious so we went to Wal-Mart. We had the photos taken and then were told that the charge would be $39.99 x 3 = $125.97 (Incl. tax). We mentioned that a google search showed $16.97 and the lady mentioned that is only from the self-serve print station - these are not legal photos for passport purposes. WARNING - ask for pricing first.

Walmart plus membership is a SCAM. Over 3 orders that were delivered this Month, half of items were missing. Don't waste your money. Drivers are just getting free groceries. We have lost over 100 in a month due to the entire order not arriving with the rest!!!!

Order has been lost in the mail (more accurately it has been misdelivered). It was shipped from two different vendors and both packages have been mis-delivered. That is one heck of a coincidence or misinformation was provided to the vendors. USPS shows that both orders were delivered, one to my door and one at the parcel mail box. Neither package was there. We have cameras on the front and at the door - no one delivered anything (so no, it wasn’t stolen).

I purchased a bike for niece two days ago, I didn't specify what time or day I was going to pick it up. Well two days later I go to pick it up, it's paid for in my cart. I check and they cancelled my order, apparently someone came in the store and purchased it even though I paid for it. It was in my cart. Apparently they have a problem with there online orders. This has happened to me many other times. This bike was purchased yesterday the day after I ordered it. I hope I can get her one just like it or her heart will be broken. She chose this special one out of five bikes. She's nine years old and I don't want to break her heart. This is just crazy especially when you have already paid for the item.

I purchased a 1 TB hard drive from Walmart. It came in as a 26 gig. Not even close. It took 3 weeks to get to me then I sent it back on the 5th of April. It is now the 24th of April. I checked and they said they hadn't received it yet so I looked up my FedEx number and FedEx said they got it last Friday. I offered to send it to them. All of a sudden, "Oh sure. Yes we did get that. It was a mistake (with sarcasm). Your PayPal account will be credited back up to 30 days!" Warning do not buy third-party products through Walmart. We're talking 60 days or better to get a refund. It took the money right away. Hope this helps others.

I always shop Wal-Mart and often return items. As such I sometimes receive gift cards but what I've noticed is that when I go to use them there is no money on the card. Happened 4 times in Illinois & Georgia. Initially I thought I made a mistake but after receiving a gift card today then attempting to immediately use it and it indicated there was no money on it I knew I had not mistakenly used the card & forgot. The register associate came over to help- same message - no funds. I returned to Customer service-same message, no funds...Now this was the lady who just put the money on the card. She couldn't figure it out but I made my purchase at the counter and she credited my refund amount. I tried to share my complaint with Walmart's complaint department to no avail. I explained my complaint 4 times then back on hold.

I picked my items from the app based on Walmart's posted delivery availability. As soon as I completed my $200+ purchase I immediately received notification of delayed delivery. A clear bait and switch that charges me extra money for said delivery. IF WALMART CAN'T FULFILL THEIR PROMISE THEY SHOULD GIVE MY FEES BACK! If walmart says ‘this is deal’ if you pay x price and then walmart fails to do what they say then they have NO right to the money.

Incredible how Walmart credits a seller as a top seller, despite hundreds of negative reviews, allows the sale of smuggled products within its Marketplace, and still does not refund the money! A shame Walmart allows its customers to be deceived by counterfeit Chinese products and makes profit from it.

Except for one or two times a year, I had stopped shopping at Walmart due to their horrible customer service, particularly when exiting the store. After today, I will never go back to a store or shop online. The so called "greeter" once again watched me leave the cashier area after having paid for my merchandise and treated me like a criminal trying to steal from them, demanding that I show her the receipt. I asked her why I was being treated like a criminal (a thief) and she said she wasn't treating me like a criminal. I disagreed with her and asked her to call her manager. His response was just as lame; he said she wasn't treating me like a criminal, she just asked for the receipt. That is treating me like a criminal. Do your shopping at any other store. They are happy for your business and they don't use a subtle manner to accuse you of stealing by demanding to see a receipt. Never have had this problem with Target or any of the other chains!

Today is April 17th and you have still not processed my refund. I have spoken to more than 10 agents, spent over 5 hours on phone with agents since 26th till date. I will never use your online Store. Refund my money!!!! How can that be so hard!

Walmart grocery delivery is a joke at best. Ordered 34 items. Received 11 and it took 3 hours on the phone just to get a refund. Only way even Walmart+ customers can get an accurate delivery is to pay the extra fee on top of Walmart+ or you don't get 65 percent of your order.

On April 3, 2024, I placed an order with Walmart that had to be shipped. No problem usually! But this time was the worst experience I have had. I was told my order would be arriving on 4/23/24. Why so long you ask? When I asked (of course through AI), I was directed to the company that was selling the item. Their answer made no sense. In the meantime, my package sat in IL from 4/6 to 4/13 when it finally made it to Ohio. (I am in MO). According to tracking info it departed Cincinnati at 4:49pm & 7:19pm, and arrived again at 7:34. Figure that one out. Today's message is departed OH at 6:05am and again at 6:36am. Arrived in St. Louis today 11:58am and departed at 2:50pm. I am 4 hrs from there and my package is suppose to arrive this Tuesday. My advise don't purchase anything that come from Windluke!

My review is for the Walmart.com website itself. They don't just sell for Walmart. There are sellers on there that advertise fake sales promotions, such as dog or cat food on-sale at a 1/3 of the regular price. Those sellers take your information and claim an order has been shipped. Your Walmart.com account will say the order was shipped, but delayed. When you check with USPS there is no such order. After making several complaints I finally got my refunds for 2 separate orders, but it took a couple weeks for one of them. All I can say is if it sounds too good to be true, then you probably will never get it. I'll be watching my credit card statements and credit reports in case they stole my information!

Walmart doesn’t support their local community; I went to the store, of them matter of fact and the first one would not let me print a key which is important to my business as I was going to give a plumber the key so he can work on my restaurant before I open the following day! The First Lady at the door said they were closed, I politely asked her if I can go to the Kiosk, in front of the store; while people were still piling out and shopping! Her reply was a head NO! I said okay and she replied with a hard "YOU'RE WELCOME!" SMH… I went to another location off Carlisle and Indian school and the associate was kind enough at least to call the CSM, Crystal, and her response was a hard NEGATIVE NEGATIVE NEGATIVE! My business is now inconvenienced to their convenience… Whoa. Nothing will come to this I know… Better yet everyone support local… love…

I eliminated this store from my life. They are hopeless. I better pay higher prices for EVERYTHING on Amazon than will lose my nerve with Walmart. I cancelled the membership and requested the refund. After I opened the case on PayPal, the source I paid from, these "clever people" send me partial refund to the credit card, which was closed a year ago. To make the long story short, I keep the dispute open on PayPal and will be sure they returned my all money. I will drive to any of FoodLion, Publix, Harris Teeter, order Amazon Fresh online, but never-ever want to hear the word "walmart" until my grave.

I purchased tires from Walmart online, they sent email stating that the tires would be here 4/9/24, then I received email saying they would be here 4/7/24! Then another email saying 4/10/24! It is now 5:13 pm no tires! I want my money back!!!!

When you pay for delivery service you should get what you pay for, which includes TEXT updates since the BOX IS CHECKED. Despite over 30 calls, reviews, emails no one can figure out the problem or cares that if I don't catch email in time I miss notifications. NO CUSTOMER SERVICE and Corporate, ethics does NOTHING!!!!

Received refund. Thank you.

Was looking for a truck top tent camper. Walmart.com offered one with a $35 shipping cost to my area 99701. After making my purchase Walmart along with Winjet started emailing saying shipping is actually $900, but we'll send it for $700. I didn't see these emails for a week as they went to my spam folder. In the meantime I received notice my order would be delivered on 3/28, which it was to Delaware.. I live in Alaska.

We bought 12 airplane gliders to stick in Easter baskets. They used to be such fun, having contests among the kids. THESE PLANES DID NOT GLIDE...THEY DID NOT FLY AT ALL NO MATTER WHAT ADJUSTMENTS WERE MADE. WalMart refused to give any refund. That is just not right. We are disappointed to say the least. What the heck ever happened to supporting what you sell?

Three times in recent months, I have bought cases of Corona Beer at Wal-Mart that were skunky tasting, like left in the car trunk on a hot day skunky. Twice they refunded my money when I returned 23 or 22 bottles. Today, I was told to contact Corona, they were not going to refund the money on opened packages. My skills do not include the ability to taste a beer without opening it. Originally, I switched to the cases when I had the skunk experience with 12 packs and for awhile that solved the problem, I thought. This purchase isn't cheap. $28.99 plus tax. I intend to give their store and it's policy it's due. No more Wal-Mart shopping for me.

Please do a favor to yourself and avoid this horrible company. We placed an order and their site was hacked to change the delivery address where the address was changed to another person's name and address. We contacted Walmart to report this where we even managed to get an incompetent supervisor on the phone where he proceeded to do nothing at all to help. They would not even stop any future deliveries for the same order to the same address. Amazon is a much more reputable company where they truly care about their consumers as opposed to Walmart where once they have your money, you mean nothing to them. I will be canceling my Walmart account and report fraud to my bank, where Walmart is equally a part of that fraud. Do yourself a favor and shop elsewhere.

Beware folks!! I ordered two items. The next day they were delivered to wrong street and address. I left delivery instructions!! As you can see by photos that's not my address. Then contacted immediately to get the driver to go back and deliver to me. Told nothing I can do until 2 days. Called back. Was given the runaround. Checked PayPal and sure enough the charge was on there. At this point I was done and I just filed a resolution with PayPal. Thank God for PayPal. I'm going to give them a review. They always got your back. Just baffled by way anybody's playing business treating you like just a number and still charge me when it's clear evidence. Thank you very much for reading this review on Walmart. Any questions you can contact me. You're more than happy to give you all the rundown.

3 days I've tried to place an order! But Walmart charged my credit card for some of my EBT eligible items, and trying to get that corrected has been time-consuming and frustrating - and of no use. Chat on the app just has the Circle of Death, had to go through the website. THREE chats, no help, just treated like a dummy with comments about how I had non-EBT s in my cart, etc. Duh! I know that, it's the EBT items charged to credit card that's the issue.

I bought a 5 pound log and when I get it home, I measure it out in smaller packaging for smaller portion meals but when I measured it out I had 4 lbs. 14 oz. just wonder I paid for 5 pounds and I got 4 lbs. 14 oz.

The Walmart app is a joke. Last week I ordered peeps for my grandkids' easter baskets. The price was great, $1.78. Today I go back into the app to order more and the package of peeps is now $8.00!! They do this all the time. From peeps Easter candy to hamburger helper. Who the hale is going to pay $35.00 for a single box of hamburger helper for $35.00 yet last week it was $2.28? They're out of their frickin greedy minds!

I paid $214.11 for something they sell in stores for between $30 to $50. I called 1-800-Walmart and had no luck, I even called the Clinton Walmart where it was bought with no luck. I also called my bank cashapp that I used to buy my order again, no luck. For no reason should anyone buy anything online if they can go buy it in stores unless they also want Walmart to steal, and not help you and blame you for their wrongdoing.

Saturday morning I order my mattress for 2 day shipping. I was supposed to get it tomorrow. It has been pushed back 7 DAYS! I would've never ordered something that takes 8 days from the day of ordering to get to me. I truly have been fooled and lied to by Walmart. Judging by other complaints I'll be very lucky if I receive my order at all. All I was offered by Walmart was "Sorry". What am I supposed to do with a sorry? I could've bought a mattress from anyone. Deceitful practices, then turn around and complain about theft? HA

I ordered a package with four products from Walmart with specific directions to include my daughter's name and room number in the address. Walmart omitted that important information, and my daughter never received the package, though they insist it was delivered. I called, and WalMart said there was "nothing they can do for (me)." I gave Walmart my money. I gave them clear directions. I did my part. Walmart failed me.

My wife hit something in the road on the night of 1/21/24. As of today, 2/18/24 I am still driving on the donut spare. 4 trips to the store have all resulted in being told I can order it cheaper online and that they cannot order the tire in for me. I've gone to two different auto centers and am told the same thing. They know it's under warranty. I get told to order online and schedule the repair.

I lived in Guyton, Ga for 13 years and went to the Walmart in Rincon, GA which was a standard Walmart store. I could set up my substitutions for my pickup orders. They would hold pickup orders for 4 days before canceling, They offered substitutions by texts while shopping for everything out of stock and you could say yes or no so you had a choice. I moved to Statesboro, Ga in 2023 and went to the local store and it was so dirty and had so much stock scattered throughout the store and the employees favorite words are No or I Can't! I have contacted Customer Care (CC) so many times concerning this store because of so many issues. It was night and a day from my old store to this store. My pickup orders are blocked from setting my substitutions and the store is aware but say they can’t help to call CC every time.

I bought a variety pack of ol'roy dog food. When I got it home I took the plastic off the dog food cans and a can had been smashed and had gotten all over the cans. The smashed can had molded and is awful.

Avoid Walmart Delivery (and shipping as you can get a delivery when you select shipping): The driver (like Symphony, Monica in the Bay Area) will come and make a picture of your package in front of your door, and leave right away with your package: For Walmart, it's a proof of delivery, and will not refund. And even if you selected 'Shipping' on purpose, they will make a 'Delivery' for their convenience with their unreliable drivers. I'm going to delete my Walmart Account as they don't listen to their customers.

Horrible experience with the Lake Park location! I returned a gift purchased from my wedding registry back in November 2023 and was told by the associate that they couldn't put the return funds on a physical gift card so they printed a receipt with a GC # and PIN and handed it to us. We didn't attempt to use the GC until the end of January when we were told there were no funds on the GC. We were told we needed to call customer care to have the issue corrected.

Staff always great at Medford OR Wal-Mart, bifocals bought in August, am on the 3rd lens replacement due to cracks in the PLASTIC lenses from what the tech says is improper installation, they've installed the last 2, these lenses would have not lasted 30 days with a child, they also scratched so easy they could be considered a bait and switch to buy the more expensive lenses, might be considered hazardous for children, parents beware!!

I ordered a liner for my slow cooker. I got notified that it was delivered. It was nowhere in sight. I got a hold of customer service. I was told I had to wait 48 hrs before they could do anything. I waited and still nothing. I contacted customer service again. Their explanation was that the drivers would mark it delivered when it's changing hands from one carrier to another. In the meantime I was pissed because of the wrong information that it was delivered and not. The ways I suggested them to fix the problem they kept telling me unfortunately they can't do this or that. Which was getting more annoying. I don't recommend ordering online through Walmart. I only did because the item was a little cheaper. I should have just ordered it from Amazon like I do everything else. Moving forward I am going to take this lesson and mistake and never order online from Walmart again.

I was shopping on Sunday to get me a drink from the liquor store and the nasty cashier addressed me as she is called the "grumpy old lady" as I tried to pay for my $3 drink she then called me a ** as if she was trying to make me punch her in the face, but I rather let the world know exactly what type of people work at Walmart. Looking for an attorney because that added to my depression. If that's the case maybe grumpy old ** women shouldn't work, there. I bet she would not have said this to her mother or even her own boss but I'm ** so.

I spoke with Kim on multiple occasions. I highly recommend her! She is a great asset to your company. She made me comfortable with the recommendations given. Nothing was forced. Excellent representative.

They messed up on my order and I tried fixing it but their customer service might as well be non existent. They didn’t do what they said they would do.. Save yourself the headache and order from Amazon or anywhere.

Resolved.

I purchased the X Rocker, said in stock, end up ship, got later then told Saturday. Got item, was mark down 25. Called, get price adjustment, can't honor due price change through day. So now returning. This not 1st issue, started out I had issue with order. Customers service was about customer, now they have no care for customers at all. It's got awful. Walmart + is become waste money. Someone should do something about how horrible they got and each person chat tell you something different

OTC users beware! OTC orders below the order minimum are to have the below minimum fee waived. Walmart is now applying that fee to any other card you have on your account. Watch your charges and other cards! This is allowing Walmart to get around the OTC waiver!

I ordered a medium firm mattress trough Walmart.com but I received a medium too soft one. I returned it immediately, after three days. I received a refund after TWO MONTHS! and after wasting a considerable amount of TIME, and MONEY on calls, emails, faxes, certified letters and so on. The negligence of Walmart.com by delaying a legitimate refund reflect their bad faith in their deplorable bad business practices. I never will order any items from them. Please be aware!

I return a watch via FedEx to Walmart, they received on 12/07. Then I was told I didn’t return and they reversed the credit and put my name as I violated return. While this was Wal-Mart employee's error.

Do not buy Apple products, they are fake. I bought some headphones on December 16, 2023 and they didn't work, one of them fell apart and couldn't work with my iPad or my cell phone. We returned them but they didn't understand that they were fake because the number on the charger didn't match with the original box and only They gave us money back as store credit of more than 200 dollars. Do not buy electronics from Walmart, they are fake.

I purchased a Colorway ebike from Walmart's website. It came as advertised and is a good bike for $600. Unfortunately Fedex delivered the bike upside down and with a hole in the box. My crankshaft was damaged during delivery. A new crankshaft is only $25 but Colorway refuses to send one. I offered to buy it out of pocket....No response yet. They requested pics and videos for something that was not my fault!! Just buy from a local ebike store if you want ANY SERVICE at all. The bike performs so it gets 5/5. Customer service gets 0/5.

Walmart marketplace shopping and customer service has been the biggest disappointment. My recent shopping experience of over $2,000 has resulted in the wrong sofa delivered late and missing and zero response from the seller. Walmart does not support marketplace customers as they deceptively imply. This seller offered free extended returns yet has been COMPLETELY UNRESPONSIVE with no support by Walmart. Buyers, reconsider purchasing from a reputable retailer. This was a huge mistake.

I have been a Walmart customer for over a year at least. I have orders delivered once to twice a week. This delivery contained groceries and bottle of champagne. I was aware I would need to sign for it and had my ID ready. For whatever reason, the driver was unable to scan it. He contacted his supervisor who told me ALL my items were going to be returned to the store because the driver couldn't scan the ID. The items were already in my home, and I informed the supervisor, that was not going to happen. He was incredibly rude and condescending. Had this driver entered my home, removed my items, this would have immediately become a lawsuit.

We have been Wal-Mart Plus customers for over 2 years and have spent thousands of dollars for home delivery due to our long working hours. We mostly buy our groceries for 2 households with this service and have bought expensive household items as well. The convenience was nice. Today, I was notified by Wal-Mart that a package of troll toys was delivered with a photo of the package on my porch. I went out to my porch less than 5 minutes later and it was gone. I then reviewed my cameras and for some reason, the Ring doorbell cams did not work (I'll explain later).

We purchased a mower on clearance and got home to find many components missing. Box not marked “as is” or any such thing. We made a good faith purchase and need all parts, and we want what we paid for.

I wish to raise serious concerns about Walmart.com's business practices, which I believe border on discrimination and customer mistreatment. On Cyber Monday, November 27, 2023, my attempt to purchase products at a sale price was unjustly blocked, leading to a financial loss and broken promises from customer service. This incident is part of a larger pattern of blocking purchases without justification and providing misleading information to customers. I believe these actions not only undermine consumer trust but also raise questions about fairness and ethical business conduct. I am seeking your guidance and support in addressing these concerns and ensuring fair treatment for all customers.

**** Update number 2: same crap different day. I was right to be skeptical. Woke up today to another cancelled item, no explanation. Refund to my bank card but no refund for my gift card. So it's going to be another week wait at least. I'm so over it. I've been stressing over this stupid phone for over a week. Now I get to go to work with no phone and a new born at home since Walmart had this "great online sale" that I won't even get to use since they won't honor the original sale nor do I want to. Whenever I get this refund back I will be selling it and taking the $60 hit because I CANNOT STRESS ENOUGH I do not want to deal with this headache and sad excuse of a reputable company again. Hopefully some people take this review to heart and I save them the time and hassle. NEVER AGAIN! Walmart should be ashamed of themselves.

On 12/5/23 I ordered approximately $500 in groceries for delivery. I received notification as normal except when I received a text stating my items were delivered though the photo clearly shows them in the back of the drivers vehicle. They were never delivered. I contacted Walmart, they said it would be 10 days to refund, but to order express and they would send me a $10 promo code and I waive the delivery charge. I did so. The groceries were picked out, and were in process. I saw they were "checking out" and then all of a sudden get a text they are delayed. Today (12/6/23) I called Walmart at 0700 to figure this out. Between going back and forth from the store, Walmart.com, the delivery company (whom I pressed charges on both drivers for failure to deliver and stealing my groceries) and a different department I was basically told there is nothing they can do for me to get groceries for my family today.

I purchased Dickies pants and spend $35.00 for one pair of pants and found out that the company made cuts in the product. They cut the size of the pockets to about half size to save money and di not cut the price on the product. I got so tired of things falling out of my pockets that I took a $35.00 loss and threw the pants in the trash and then I purchased the tshirt. Spent another $33.00. After only two times wearing the shirt the button came off. I purchased sewing material and sewed the button back on but for $33.00 I should not of had to do that.

Ordered tires online for installation at the Islandia NY automotive location. For 2 days I tried calling auto department and they would not pick up. The operator said she would page them overhead and transfer me. They still wouldn’t pick up the phone. After 10 minutes of getting kicked back to the operator she then got belligerent with me and hung up. I decided to cancel my $500 order. I called customer relations and Spoke with Danish **. He was absolutely ZERO HELP, in rectifying the situation. He kept firing off generic emails stating how “Walmart values your business” and wanting to “Rectify your situation”. I provided multiple solutions, basically doing his job, to which he responded no. Mind you these solutions didn’t require the company to lose any money, nothing asked was for free. They lost a customer and I will be copying and pasting this on numerous review boards. Shop at Target instead. At least they answer their phones.

I ordered tires on 11/11/23 and shortly later found a better brand on sale. I called customer service and cancelled order but whoever I talked to wasn't smart enough to document call or cancel order. I called again next day and again asked for order to be cancelled but it was shipped anyway. When it arrived I refused it and they were returned on 11/20/23. I have called their so-called customer service several times since but still no refund. I called again 12/01/23 today and got the same bull that it would be taken care of but person wanted me to stay on hold 15 minutes minimum to talk to someone else. I beginning to wonder why anyone would want to shop with them if this is how their so-called customer service solves issues.

About 11 days ago I had ordered something off of Walmart online. I waited a week after for them to send the item that I had placed an order for. They told me that they were waiting for my payment to be cleared. Strangely it was taken from my PayPal account. So I canceled my order. I then ordered the same item off of eBay they had sent the item the next day. As for Walmart I waited for them to refund my money. 5 days later. I contacted them. They said that it will take 10 days. Well, it's been 11 days now. And they never refunded my money. So I'm just posting this Here and Now for other people to learn from my mistake. Do not order anything from Walmart online. Chances are they are not going to refund your money. Especially if you order through PayPal.

The entire staff is wonderful. Each one always has a smile. Their phone etiquette is excellent. Very little wait time when picking up prescriptions. They address you by name and even wave when they see you in the store. This staff combination is great. Congratulations to all the staff.

Walmart provides customers with a not so dedicated customer -delivery model. I think during the holidays such as now, the store deliberately gives deference to large orders. Walmart is a sophisticated operation and planners have the skills to forecast traffic demand for its deliveries and operations. I placed a standard weekly grocery order on Friday, 11/24/23 to be delivered Saturday morning between 8am to 9am on 11/25/23; but it has yet to be delivery and I am writing this alert at 8:41pm Saturday evening.

That Walmart online, the sellers and the third party sellers, that have been advertising products saying it is new, when it is not new, then delivering the products with something that has nasty oil stuff on it, with the items and getting on your hands and also other times sometimes old and not working that is damage, that is gross.

I've been shopping at Walmart since 1987. Everything was good until the pandemic. Walmart has third party delivery with Doordash and Uber. I started having problems with my delivery in this community with dishonest employees. Walmart has a system where you have to take a picture when your order is left at the door. This didn't solve my situation. Some of these drivers would leave the merchandise at the front entrance of my building or at someone else's address or keep the merchandise then send a text saying delivered over time. My situation with Walmart got so out of control to where Walmart made the decision to cancel my account. Walmart blame me for the whole situation even though I left instructions on my account. Please call me and knock on my door real hard because I live in a senior citizen building with six floors.

Took advantage of free Walmart + trial and will not be renewing. They literally went 0-4 in orders. They were either delayed or just didn't show up. Customer service is not helpful and the whole experience is just not worth saving the extra dollar or two. As an example I ordered dog food 4 days ago and was supposed to be delivered next day. Still not here. According to tracking it is somewhere in PA when I am in NJ. It really is a complete clown show.

Walmart does NOT actually sell this item (or anything else online, for that matter). I ordered it, they charged my card for $267, and five minutes later they canceled the order. They said that the item is available, but it's standard procedure for them to cancel all first orders, that that anyone must order anything TWICE. That sounds very sketchy and illogical to me. They also said that they will take 10 business days (which means 15 calendar days) to refund me. This is obviously fraud. Walmart are con artists.

They should make a cut out on top of the bag to make it easier for elderly customers and people that have lost dexterity in their hands. That would make the bag easier to open by allowing a person to grab one side to open zipper closure.

I am not going to be using Walmart anymore. Also friends and family are done with them too now. They will be losing several good paying customers... I am recently disabled and don't leave the house really at all due to money and disability.. Well Walmart Plus was wonderful at 1st and then they kept getting my orders wrong or going to the wrong house. Well I would do a refund for pick up items or they would tell me to dispute it with my bank. Well now they canceled my account and want me to go in store which Isn't possible... my daughter got hers canceled too due to the same address. This is pathetic and we are all done with Walmart. We are washing our hands off them... I definitely will never ever even go into a store again.

I am an 68 year old Air Force Veteran. I retired in 2019 from Los Alamos National Lab. I retired to Las Vegas, NV. At that time, Wal-Mart Pharmacy North Las Vegas became my primary pharmacy. The professional personnel at this North Las Vegas became my primary health care immunizations administrators. Today, 10/17/2023, I am totally satisfied with Wal Mart North Las Vegas Lake Mead professional personnel. A. **

I ordered an umbrella through an online grocery shopping order. The item was to be shipped. When it arrived a week later. I was stunned. The umbrella was fit for a baby doll. No adult person can use that umbrella. Only a baby doll can use that umbrella. What a rip off.

Was shopping for a small Frigidaire refrigerator freezer online. Found one I liked at Costco, Amazon, and Walmart.com. Walmart had a substantially cheaper price. Exact same model. A well reinforced carton arrived by FedEx. Upon removing refrigerator from the box which had no significant damage, there was a broken part in the cavity in the back of the refrigerator. It was a broken drip tray with a missing piece of plastic and taped together with a metallic like tape. The small broken piece was still attached inside the refrigerator but the drip tray itself was just laying on the bottom of the refrigerator.

I never received my $150.00 grocery order. Only one email saying the order would be delayed less than two hours. It's 11:30 now. No groceries still. The previous order was lacking 60% of my order and my watermelon was left smashed in the road.

First of all Walmart needs to pay customers for being employed there. Nothing but self checkout. Ridiculous. Second Walmart starts putting out Christmas displays in September. Seriously it’s a special time of year and they have turned it into a money market. I have gotten tired of Christmas in September, October. Walmart has ruined the meaning of Christmas, I will never shop there again.

My family and I will never spend another cent at Walmart, period. I recently moved and ordered quite a few needed items from Walmart. Many order items came late, broken, &/ or defective. When I tried to address that, they abused me unbelievably - hours and hours on so many calls it’s unbelievable - hangups, impossible 3rd-world treatment, broken promises, gaslighting, and repeats of this cycle of offense over and over - and then when I pushed back at that they flagged my account and then canceled my account - with active orders still pending - telling me that I can’t do any more returns - for supposedly “violating their standards.” Unacceptable, unamerican, and absolute malarcky!

Anyone looking at reviews to make decisions on what to buy should think twice about buying from Wal-Mart. I and many other people are getting an error when trying to submit a review, the error is "The user trying to submit review is opted out", I have never opted out. Since many people are blocked on submitting reviews they can't be relied on. I have read that Wal-mart requires the item to be purchased in order to submit a review, that is fine but these errors are coming from items I HAVE purchased.

My husband and I ordered a bike for our son's 8th birthday via online through Walmart. When we tracked our order it read "delivered" on Monday, September 18th 2023. Nothing was ever delivered. We check our neighbors houses, all around the yard, driveway, and nothing. We called the customer service number, the representative stated that sometimes the delivery (USPS) drivers will mark a package as "delivered' even when it's not, and to check back in 48 hours. I can't believe the representative actually said that! In what world do delivery drivers mark off delivered, when it hasn't been?! How is this even acceptable.

Resolved and finally initiated a refund. But some of the customer services are bad. One of them told me to dispute the transaction instead of refunding it. And he told me, "You received the order and why are you contacting us."

I have attempted to put this review on Walmart.com but it indicates I have been 'opted out'. I purchased Binax covid tests online to pick up at store. Good product. Product is FIVE STARS, online shopping experience is ONE STAR. Online order Sunday 8/27/23 with Store pickup on Monday 8/28/23 around 2pm. I am reviewing to caution other online shoppers to ALWAYS scroll down before adding ANY item to their WalMart cart because the NOTICE if something is not returnable isn't visible unless you do. I picked up my order on the way out of town, and only later saw that the expiration dates were all close enough that I NEVER would have purchased the same amount of tests had I been shopping in-store. So I clicked 'start a return' on my receipt and only then found out I had purchased something non-refundable.

I have been a Walmart plus member for years now and well how this all played out has really left me in shock. Due to their errors and failure to fulfill my orders they have closed my acct due to me refusing to pay for items I didn't receive. Before I moved to my new place I rarely had any issue with the walmart delivery but once I moved it seemed like every order there was more and more items missing.

I refused a living room set that they sent one week ahead of schedule. I refused it while there was still one week left to the delivery date. They brought it one week ahead of schedule and then charged me a $155 'shipping return and restocking fee' saying it was the buyer's fault. It took Walmart 3 weeks and numerous phone calls to finally give me a refund of $665 out of my $1038 return. Their customer service said I need to call their Angi living room assembly service separately to get my assembly refund of $194. This was inspite of the fact that Angie sent me a cancellation email the day after I returned it saying Walmart will refund me directly. Each Walmart agent thereafter kept giving me different numbers to call Angie. When I finally called the 'right number', no one picked up. Will NEVER order anything from Walmart again!!

I have spent hours on the phone with no resolution since Sunday. I'm done paying for Walmart Plus and in home when I rarely get my stuff when I'm supposed to. I had to do their job in my opinion. Why should I have to fix the stores mess up? Why should I pay on time every month and not get the service I pay for? This irritated me, not only because I didn't get my order but because of the lack of effort and knowledge by the customer service representative (except for 1 that actually called the store). Bottom line is, I pay for a service, I should be provided with that service or I should be fully refunded for that service. My order was supposed to arrive between 2-6 on 8/13/23. I get a call from them at 8 telling me the van ran out of battery. Ok, then use a gas vehicle. Not only did it come up that they "attempted" to deliver it, but they don't even reschedule or even try to accommodate. I wasted hours trying to resolve this.

Reading the previous complaints, I can only concur with Walmart+ membership service in general. It’s obvious that customer service representatives are located overseas and speak broken English for starters. Why? They are trained for niceties, in the hopes to quell the poor services, it serves no purpose if the simple question why my promised delivery twice in one week did not appear. Insult to injury, I contacted the local Walmart where the delivery was coming from (1.2 miles away) the operator told me there was no store manager that I can speak to, and referred to the online customer service representative.

While it may be difficult to not shop at Walmart due to their obviously very competitive prices versus their competitors, the reason they are able to do this is because they cut corners everywhere else. Whether it’s the terrible conditions for their employees, or the overseas labor they use as their supposed customer service department, that don’t speak English and respond only with automated scripted answers, or the lack of any type of sales support at all once the initial purchase is completed, until we as consumers stop giving them our billions of dollars each and every year, you can expect to continue to receive the same 1 star treatment as evidenced by the thousands of reviews posted here and elsewhere.

I updated my phone number and I was trying to log into my account to update the information on my Walmart account. It showed that a OTP was sent to my old number which I don't have any longer. I called support and spoke with 2 reps and a supervisor. They told me that since I do not have access to the old number I would need to create a new account. The catch is that I cannot use my email address, I would have to create another account with a different email address. When I told them I don't have another email address they said there is nothing that they could do. Basically, they are saying they no longer want my business. Also since my credit card information is on my account that I cannot access, if my account gets hacked, Walmart will be responsible for the loss. I will never shop Walmart again.

I bought a 75 inch tv online using Walmart. Right after buying the tv, my bank card was hacked and charged $700 after I just bought a tv using Walmart online. Never use your bank card. ALWAYS use a prepaid card when buying online.

I ordered a pool and accessories on July 4th. On the 5th I got an email stating the pool was delayed without saying why. I called in. The 1st agent told me the generic answer that it would be here by 8 pm and totally ignored what I was asking. As expected the pool did not arrive, but the pre auth was still in my account. Called in again. 2nd rep also ignored my needs. So I went to website and canceled the pool. I was told I would receive an email when cancelation was complete. I did not and I called in a 3rd time. I requested a refund for the canceled item. 3rd agent couldn't help but escalated the refund request to a different department who was supposed to call me back in 24 to 48 hours. No one ever called me back but the pre auth did disappear from my account.

Thieves and charlatans! Ordered a computer for 1k - never arrived. Put a blame on me and closed the case. When I called immediately upon “delivery” at 2 pm asking where it is, Walmart said it was signed for. When asked to be provided the proof of signature, they told me that it’s against their policy and hung up on me. In the morning I was provided with a bogus document, a fake signature on it and time of delivery 8 pm, while the call was made at to 2 pm that day reporting the loss. No help, no sympathy, no understanding, no apologies. A bunch of liars and thieves.

I bought the Expert Grill because I've had one before and I've used it about four times and this weekend the 4th of July my son and I were going to grill. We turned the gas on and we're warming it up and there was Flames coming out from under the handles where the metal pipe is and I do keep it covered by the way and all of a sudden it was catching on fire. It burned all the knob. It burnt my son and the whole front of the grill till we could finally get the gas turned off before it blew up and it has a faulty part in it and I want them to replace that Grill. I have not used it that much but my son got burnt and I have pictures.

The employees at this Wal-Mart in Neenah need to be more diligent and punctual. I saw two BB cartridges in the automotive section, and I saw an empty cell phone product case in the sporting goods section. This place has certainly gone downhill in the last few years.

Walmart.com. Update: Today is June 28th and my dog food is still not delivered!!!! And I never received an email message about this. I am out of state and my dog sitter has no more dog food!!!! Walmart.com online said my items would be delivered the next day. After I purchased the items online on June 17th, it indicated the dog food would be delivered in 4 days. I need dog food in one day and now Walmart has my money I need for the dog food. Refunds take 5 to 7 days.

I bought paint at store in Burke, VA waited for the "paint guy" (told it was Mohammed) to come back to do the tinting. After a while told Mohammed was gone for the day and I could come back Tuesday when he would be back in. Came back Tuesday with paint, no Mohammed. Told, by Neezem, there is no Mohammed and that the mixing machine hasn't worked for a year and hasn't been fixed. Told I could get it done at Fair Lakes store. Asked Neezem to call to which he does and says they don't answer. Go home and call Fair Lakes, their machine doesn't work and needs to be fixed. Call Customer service, told they will call Regional Marketing Manager and get back to me.

Purchased online e-gift card for Membership for Father who can’t drive. 3 days later, still no card issued. I’ve spoken to 4 people today, an hour and 45 minutes later- still no card. Never again! Beware!

Horrible customer service for online orders: 1. Close your online account washout a valid reason. 2. Your online gift card balance can be suddenly lost or forfeited. Calling customer services number is no use no help.

Hello, I was harassed at Walmart in Parker, CO by employee Francis whom caused an humiliating scene in front of a few dozen people by screaming a storm of violent vulgar words directly at me. This happened recently when Francis watched me check out at the self checkout right over my shoulder, and then harassed me for my receipt right after I finished checking out. I politely ignored Francis, but this is when he screamed a a storm of curses at me. This is the 4th offense where I was harassed like this, at this Walmart. This whole situation is unacceptable behavior for all Walmarts to not have policies in place for greeters to not harass customers. There is no policy where I am obligated to show proof of purchase, therefore Walmart is legally liable for harassment everytime they falsely accuse customers of theft by asking for proof of purchase at the door.

I stopped by this Walmart with intent to grab a few quick groceries. When I arrived and entered there were not shopping carts. I walked down to the other entrance, still no shopping carts. So I asked a Walmart employee if it would be possible to get a shopping cart. The employee stated to me: "If you want a shopping cart you will have to go find one in the parking lot." SO NOW I HAVE TO WORK AT WALMART TO SHOP THERE? I decided that the Fiesta up the street would not require me to search for a shopping cart. Oddly, as I exited the Walmart I noted that a large number of shopping carts were stored outside out of reach of customers and, yes, there were carts in the parking lot.

Belinda harassed me. Said that I wasn’t in need of the medication I have taken for 9 years. I have AVMS. I have scoliosis and have spondylosis herniated disc (8. She had the name brand in stock and repeatedly told me the script was not written correctly. My Dr. had to put name brand required for medical condition in 4 places. She said she would only give me a partial fill even though the doctor ordered and the insurance company said no partial filling. She yelled at me. She was cruel. No compassion at all. Stay away from here if you have chronic pain.

Walmart’s Online product description states “salt & pepper shaker set”. I ordered one set. But received only one shaker. After I contacted Walmart, the vendor emailed to say I have to order and pay for two pieces to receive a set.

Visited Walmart yesterday. I needed a lot mainly a cell phone. Went to electronics and decided on the Samsung Galaxy A23 5g. I asked if would need a refill card or could I buy one when I set up the phone. The merchant said "yes you would need one if you don't already have an account with Straight Talk". I didn't have service so I purchased it and the A23 then continued my shopping. I gathering the that I needed, stopped at the self check out, waited at the front entrance for the phone to charge. Tried sending up the phone but the activation key disappeared when I put in my information. Someone not only reported me for STEALING THE PHONE I JUST PURCHASED, but they put my imei and my name on the internet giving people access to my device. I tried to returned the first cell phone and they acted as if I was trying to STEAL THE SIM CARD FROM THE PHONE I JUST PURCHASED.

Walmart.com SUCKS. It's not even worth giving one star. Never order from them!!! My order number **. The system is also messed up, and I return and get a refund, but I haven't received it for 3 months until now. In addition, my account is arbitrarily closed, making the refund process even more difficult. It was so hard and annoying that I thought about just forgetting it, but if the amount is 120 dollars, I shouldn't give up, right? Every time I call, I have to state the situation from the beginning, and now it's hard to even connect by phone. NEVER BUY FROM Walmart.com!!!!

PLEASE bring back 24 hour shopping!! I shop at Walmart several times a week but I am reaching the point of boycotting all of the stores in my area. The main problem is the online shopping department. The employees who are responsible for picking out the online orders are rude and in everyone's way. Maybe Walmart needs to set a time for online shopping. It is a problem when their big blue carts are in the way of other shoppers who actually come to the store and shop for themselves. I used to shop between 12 midnight and 6 am which is the best time to go to Walmart. I was at my local Walmart earlier today, but couldn't finish my shopping due to the online shoppers.

On September 15, 2022, I placed an order for a Kid Kraft Modern Outdoor Swing Set. This purchase was to be a Christmas present for our children. It shipped in two boxes and arrived at our place on September 16, 2022. The boxes were placed into the garage, and we waited patiently for closer to Christmas to set up the swing set. On December 17, 2022, while my husband began to open the boxes and started the process of putting the swing set together, we noticed we received two boxes with the exact same parts. Two boxes of 1 of 2, we were missing box 2 of 2. We immediately got on the phone and called Walmart’s Customer Service. We had the pleasure of speaking with Najae, she promptly informed us there was an available box 2 of 2 for this order and we could replace one of the duplicated boxes for the box 2 of 2 and it would arrive no later than Monday December 26, 2022.

On 12/20/2022 I ordered a MOOER RED TRUCK Combined Guitar Multi-Effect Pedal Processor Overdrive Distortion Reverb WAY01. I was charged a total of $281 plus some change for the item. I ordered it for a Christmas gift but was advised it wouldn't be delivered until 01/12/2023. I waited patiently although my son needs the item asap and my money is in Walmart's hands. On 01/09/2023 I received notice that the item with the tracking number was delivered to our mailbox. We were concerned because we didn't believe the item would fit in the mailbox.

I purchased a mini Apple iPad for my wife at Christmas from Walmart online which turned out to be defective. When I went to return this defective product I was told by the Walmart customer service person that this was a third-party purchase sell. To make matters worst they told me that the third party 6AVE Electronics would be sending me a refund which could take up to 3 weeks but Walmart had no problem get my money in a matter of minutes when I purchased this product. This is what I call bad business practice.

I bought clothes online. They charged my credit card but show that they never processed my order after six weeks. The clothes showed up but it shows online it was never shipped. I tried to return the clothes to a store but the store said since the status shows not delivered they cannot issue a refund. I called customer support and after five weeks they cannot resolve the issue. So I am out the money and Walmart refuses to issue a refund. I will take the loss and donate the clothes to charity.

Worst company ever! I placed a delivery order an entire day in advance. At the time it was supposed to arrive, there was no word, no communication, nothing. I reached out and was told it would be escalated and I would receive my order within the hour. Lies. I attempted to call the store and kept getting routed to the pharmacy and was finally hung up on. I waited two hours and reached out again. This time I was told my driver had arrived. Still nothing. Finally, I contacted Home Office and they said it was a problem with the third party delivery app and I could pick up my order myself. They gave me a $15 coupon code.

I'm a Wal-Mart+ customer and use Wal-Mart online on a regular basis. I tried to order a product from Wal-Mart online with a credit card with my name. Plus, the item was being shipped to my home address. And the charge was approved by my credit card company (please note, I don't have any credit issues whatsoever. FICO 850+. Trust me, I'm not bragging). They canceled my orders (I tried twice). Contacted customer service and I was told that their "AI", flagged my order and I should wait 24 hours to try my order again because someone will manually review my order. I checked the item this morning and they pulled it from their offering. Knowing that they screwed up, I believe Wal-Mart management informed their customer service reps to tell customers to wait again to retry their orders. If I used someone else's credit card and/or I was shipping to an address that was not on file, I can kind of understand. But this is complete dishonesty on Wal-Mart's part.

Franklin NJ Walmart, not the pharmacy itself just a particular pharmacist. I would give a 0 stars if I could. My husband had a prescription filled. The Dr. usually does not put generic allowed but this time he did. We did not know until he got a text from the pharmacy that the prescription was filled. I had to explain to my husband it was a generic. He had tried a generic 30 years ago it didn't work as well as the name brand, but he thought his condition has improved and the cost difference between name brand and generic is over $100 he would give it a try. I preferred he take the name brand When he got home, he rethought it and felt the name brand was better choice. He didn't know what to expect when he returned to the pharmacy.

I'm in the process of building a new home and need 28 rolls Cedar-mat to install a metal roof. After determining that Walmart sells this product at a significant savings to Home Depot ($169.00 vs $214.00) I tried placing an order on the Walmart website. Unfortunately, Walmart limits the number of rolls you can purchase on their website to 12 ea. After placing 3 separate orders to get the 28 rolls that I needed to complete the job, I get a notification from my bank about a suspicious purchase on my credit card.

Been using Walmart Plus and Delivery since last year and it just keeps getting worse. Something always missing from my order. Lately orders delayed, and then just cancelled. Customer service wants to offer a $10 promo code. Money takes forever to get put back onto card. Save yourself the headache and use Amazon Prime and a different grocery store.

I suggest store pick up or shop elsewhere. Father's day, they insisted that my delivery was made but couldn't verify and after a long process it was refunded. Black Friday store delivery wasn't available, was asked if it could be changed to Walmart delivery. Kept saying delayed, now the car said lost and will need to do a refund. No raincheck. Item was about 50% off so now because they lost the delivery I have to wait 48 hrs for specialist to contact me about the refund and pay full private another retailer. I am done with Walmart delivery. The store and competition has never failed me. Walmart delivery has failed 2 out of 2 times, guess that's 100% though I give a 0%!

I bought a set of their tires a year ago, yesterday had a flat tire (two nails) and I haven't yet being able to get in touch with their auto service department on the phone, Tried different hours and even on the last tried, 22 minutes listening their phone ringing, didn't get anyone on the phone. I know nowadays a lot of people rather sit at home collecting free money from the government than getting a job, but Walmart should be able to get someone even if they have to pay what the market calls for.

Aha! I set my computer to block third party cookies. It looks as though this may have solved the problem. I do appreciate the WalMart+ home delivery service and will continue to use it. It's definitely a great service.

I went to Weymouth Massachusetts Walmart and I went to go return electronic headset. Yes number one I have my receipt. Number two I had bought in this headset at Quincy Walmart maybe an hour and a half beforehand. Remember I have my receipt. I was told I could not return at a different Walmart and I specified, "I have my receipt. Why can't I return at this Walmart?" I went online and looked to see if I could return so there was a young woman that come over on the service desk. Was absolutely disgusting the way she treated me. Pretty much told me how pathetic I was for returning a $15 product that I'm going to get mad about it and then she called over supposedly another manager and another manager had told me, "Yeah you can't return this here." And I asked, "Why? I have my receipt. Everything's in the box." There's no reason for it so then they pretty much laughed at me. There was now people actually videotaping this.

On October 15 I placed an order for 2 items and both were received and delivered on 21 and 22 of October. Walmart took their money from my account and then decided to go back into my account and take the money again on top of having over $75 in overdraft fees because they decided to go back into my bank account. Nov. 5 I called the customer service 1800 number and they was absolutely rude and refused to pay those fees or give me my money back. I have been shopping with Walmart online for years and never had this happened. Walmart customer support is horrible and I will never shop with them again. I advise people to stay away from ordering online with walmart.

I recently went to Walmart to load a debit card and get a roll of quarters. I put my cash out for the debit card and was told since it was a cash transaction I needed to show my ID. I didn’t have it with me and was told “too bad”. Then I tried to get a roll of quarters and was told that Walmart doesn’t make change. And to top it off she was rude about both transactions. So I did some grocery shopping and paid in cash. A cash transaction and didn’t have to show an ID for that one. The employees at Walmart think they can run the show. I will NEVER go to Walmart again.

I ordered a phone they had advertised as 3-day shipping. I waited 5 days to get my phone. When I went to activate, I was informed they did not scan the item. I am not able to activate it at all. Wal-Mart said I must send them the phone back. Until it arrives, they will not send me a new one. I waited all that time for nothing. They took my money and then basically called me a thief. I am sending it back for a refund and taking my business elsewhere. A complete and utter waste of time. They offered no compensation, nothing. They were a better company than that. Because their employee failed to do his job and scan the item before shipping, I am being punished.

I went on the 13th for an eye exam I picked my frames out and when it came time to pay the balance I told the dude I didn't have it right now and can I pay when I pick them up. He said no, they have to be paid for first. So I went back in the 21st to pay for them. The lady at the counter said they were in. Which I was not expecting cause of what the guy told me. But they never even called to tell me my glasses were in. It seems some people that are from here aren't all that bright. I've had other issues different places here.

Second attempt was successful, and cane acquired.

I’ve ordered a handheld massager recently, but instead of I’ve received a totally wrong item, and I’ve contacted Walmart customer service online order, nobody helps me to solve the problem effectively.

On September 19, 2022, I purchased a Baby Relax toddler bed frame from the Wal-Mart Store in Villa Park, IL. I assembled the bed but found issues with some of the wooden slats, items labeled K and L. These wood slats were supposed to fit into some peg holes that were inside a grove in the inner sides of the actual bed frame. It turned out that some of the wooden slats were a little too short to fit the pegs into the holes drilled on the insides of the side bed frames, or the peg holes were drilled too deep for them to fit in the designated holes. Either way, some of the slats cannot be secured to the bed as they were theoretically supposed to fit. I recorded a video of the issue with the wood slats. And today, September 15, 2022, when I walked into my grandson's room I saw one of the slats had fallen to the floor.

****Walmart Fraud Flyer!!!! Never go there!!!! After checking the flyer of the week, which starts today, I went to Billings Bridges store, but I found nothing, all items in the flyer DO Not exist!!!! Shelves were empty!!!! The manager was not there at 2:00pm, most of the staff were very rude!!!! However, I was advised by one of the employees to go to South Keys store, it has everything there according to here say so, I went there to find nothing!!!! Basically, these items on the flyer were not there, some replaced with other ones double or triple the price, shelves were empty!!!! Fruits and vegetables were bad quality and more expensive than Loblaws and Independent. So, it is fraud flyer to get the customer there!!!!

Doublecheck your sales receipt. On September 18, 2022, at approximately 12:15 PM, I entered Walmart #01148 on Lawrence Road in Wichita Falls, Texas. There were two clothing racks inside the front door on the north side of the building. The rack on the west side had a sign, "Everything $1 Over ride at register." A customer was asking a Walmart associate a question concerning the prices. After she finished, I asked, and the Walmart associate confirmed that everything on the west rack was $1. I took three items marked $1 to the self-checkout counter. The first one rang up at $5. The shirt had two marked tags—one for $3 and a clearance tag for $1. I got the attention of an associate. He told me it was going to cost me $5.

The quality of the baker bread is horrible. The bread they sell doesn't look like Cuban bread. The same goes for Puerto Rican bread. I have been a customer of Walmart for many years and they never have resolved the problem of the bread quality.

Don't sign up for deliveries. I cancel my plan and did not know I was being charged the last 2 years. When I called the first time about the charge, no one in their office had no idea what the charge was for. Good thing my credit card blocked the last transaction. Caused me a lot of inconveniences. I also had another issue where the manager was supposed to call me for a delivery and each time I followed up, They said someone would call back. Basically if you have an major issue that requires you to call the store or customer service, no one can help regardless how many times you call. Worst customer service I've experienced with any retailer.

I returned a tablet that I had brought at Wal-Mart Canada online shopping with my Walmart Master Card. I returned the item to my local Wal-mart store. I was told at the store I would not be getting a full refund because of wrong payment info on my email order. Customer Service offered me a refund for the value of the item but not the delivery fee. I was told that I had to contact Wal-Mart Canada online shopping about the delivery fee still owed to me. I contacted Wal-Mart Canada online shopping and they promised to review the situation and get back to me. Finally, today, Sept 16, 2022 I was told I was not entitled to any refund for delivery and I would not be getting one either. I informed them that this is theft on their part.

I want to make sure that the Walmart e-commerce team know of my dissatisfaction and frustration. I ordered from Walmart instead of Amazon because the item was $5 cheaper and would arrive earlier according to the website. Price was good but delivery is delayed! I will not be ordering anything that is time critical from Walmart again. Amazon is much more dependable!!!!

Discovered a kitchen appliance online (Walmart) for $199. Got to the store and the price was $239. Really, $40 more. Attempted to order the item online for in store pickup. I was denied four (4) times. Attempted using two cards. Denied every time. Called my card companies. No denial on their side of things. Called WalMart and they said they would escalate the issue and to try after one hour. Tried the fourth and final time. Denied again. First, why is the online price different than the in store price? Second, why is Walmart attempting to do what my card composites are already going... trying to protect my card purchases. Also, why can't I order online, with in store pickup, and pay in store when I pick it up? Idiots! Walmart online ordering is horrible!

I ordered groceries to deliver 3 days ago...never arrived. I called/chatted 5 times since then and each time someone promised me they would arrive that day...and that they would personally follow-up to ensure delivery. Still no groceries. I've honestly never experienced such poor customer service in my life. Disingenuous promises and still no groceries.

I buy Blue dog food and cat food both bag and canned. The price for canned was 239$ per can. A week later it jumped to 339$. I refused to buy. I went next door to Market basket, also I'm now buying at Hannaford. Their price is 2.39 per can 1.00$ less than Walmart. Also my Walmart brand sandwich meat I buy in the meat dept. Price started @ 5.35$ a week and a half later jumped to 6.39$ a week and a have later 7.99 now it is almost 10.00$ for the same exact package. They are making their own prices period. I refuse to buy the things that prices change up higher and higher. How could a package of sandwich meat, become sooo expensive? So if you know prices have gone insane on things you buy, refuse to buy.

We all know the experience with shrinkflation, as well as price increases. We now have become aware of conflicting shelf prices (shelf inflation). Shopping at this store has become a mystery encounter. The prices on the shelves are not identical to the prices at the checkout. This occurs with almost all the product. The reply you get from management is, "I’m sorry we have to go by what comes up on our hand held device, we can’t go back and check." My decision to purchase is partly made by the shelf price. I don’t need a bait and switch at checkout.

It is required for me to order TVs quite often for work. The delivery drivers have stolen at least 3 TVs and Wal-Mart will not do anything about it. The 1st time it happened, I was notified via email that the TVs were left at my door on a Saturday around noon. This is a business located in a strip mall attached to a Publix. This is a public sidewalk with lots of foot traffic and somehow the delivery driver thought it was smart to leave a clearly marked TV box (2 of them) outside our locked door, on a weekend, on a public sidewalk. Needless to say, they were gone Monday morning when I arrived to work and saw the email that was sent showing the TVs in front of my door on Saturday. That time, at least, Wal-Mart did refund the purchase so I was not out any money.

Walmart misadvertised a sofa as a sleeper when it wasn't one. They then said 3 times over the phone that they'd offer a refund. It's now been over a month, we've provided photos and videos of the sofa, called tons of times, and we still haven't received a refund. This is unacceptably terrible - I won't be shopping there again!

This incident took place 07/20/2022 at approximately 12:15 PM at store # 02154 located at 2635 Plesant hill Rd Duluth Ga. 30096. This afternoon I visited the Walmart on Plesant hill rd. In Duluth Ga. I parked by the automotive department. I was driving an suv with a trailer. I parked behind the garden dept taking up more than one spot. As I entered the store someone in a car asked me to move so he could park where I had parked. I pointed at several open spaces and said cant you park over there? I entered the store got my items and returned to the register in the automotive department.

I made a purchase for 8 items on 12/5/21 which they all had to be returned, everything was returned by mid Jan 2022. Got credit for $862.82 however the rest of the money ($619.53) I never received. Tried contacting them about 5 times and every time the answer was that I will get back my money but I never received it, nor are they even willing to send me a confirmation email!!!

I have had problems with more than 70% of my orders from Walmart.

On Thursday June 9, 2022 at approximately 4:35PM My wife and I went to the Walmart Store #5881 in Springfield PA. We planned on buying a new 65" TV and home theater accessories and components. As we arrived at the electronics/TV department we observed seven (7) store employees in the department glued to their phones completely ignoring us. I don't know if it was our tattoos or my wife's blue hair, no one looked our way, or said "hello". We felt completely discriminated against.

I have bought 4 New Air Conditioners from Walmart since 5-5-21 (Last year), today is 6-16-22. 3 of these Air conditioners have quit already. The only one that really works right now, I bought this year in Feb so I've been using it about 2 months as of right now. I bought one last year on May 5th, The others I bought in May and June. Walmart tells me to call GE and Cool living, and BOTH tell me they won't replace them because the warranty is out after 1 year. The GE lasted about a month beyond the one year warranty. The other is a Cool Living 10,000, which acted really funny at the end of the summer but I didn't use it again until this year, so it was barely used either, It blows hot air. The other is a 12,000 BTU cool living and it's barely working now.. They all act like the cheap compressors are going out.

Walmart advertised a bathroom vanity with free 30 day returns. The product was delivered on 5/9/22. However my account still shows the product as "on it's way." I have attempted to call Walmart over 10 times to have this fixed in my account and start a return. Customer service states they will fix the problem and call me back. I have never gotten a return call and I continue to be unable to return the vanity. This is terrible customer service.

I was in need of some jars for jamming. I researched the prices online before going to a store and it appeared Walmart had the best prices. I drive 15 min. out of my way to the Store located at 577 N Germantown Pkwy where they refused to honor the price listed online at Walmart.com. I spent an hour in the checkout line and when it was finally my turn to check out I was told that this store would not match the Walmart.com price. When I told them it was the company policy to do so, they insisted it was not the store policy to match the online advertised price. This trip costs me both time and money. When I contacted corporate they told me it was up to the store about whether or not they “wanted” to match the online price. So although Walmart claims they will match the Walmart.com advertised price, they will not. This amounts to a bait and switch and I consider it a deceptive trade practice. So BUYER BEWARE! Do not expect to purchase any items from Walmart at the listed price, they will not honor their own policy.

Today I got grounds to sue Walmart from their 1303 Centennial Ave, Piscataway, NJ location at about 4:00 PM on Sunday 5/15/22. First for a HIPPA violation; and second for Intimidation Tactics and Bad Customer Service. Exactly what happened was me and my friend were going to pick up condoms (since I was running low) and Plan B (since with the Roe vs Wade decision I was worried it was going to get pulled off the shelves). The first example of Bad Customer Service was the response timing for opening the cabinet. It took us bothering the Pharmacy twice and the front to get someone to arrive 35 minutes after we first pushed the button. It was a busier day and we are dealing with a high theft item so if that was all that had happened I wouldn't be leaving this bad review.

We've been "members" of the WalMart+ program for 6 months now. I think we've had maybe 2 weeks without issue. We've had our delivery dropped on the wrong doorstep numerous times. Today our driver delivered the wrong order. This order was well over $400 (mine was $130). Called the store 4 times w/ no answer. Called Customer Service.

I recently purchased a 29" piece of luggage but received the 21". I ordered online due to being disabled and could not return it to the store. Customer service emailed me a shipping label for FedEx and said they would pick up any where from 8am-5pm on April 2nd but they never showed up. I called customer service again the following day and this time they said that USPS would pick it up on April 4th between 8am-5pm. I asked if they would be emailing me a new shipping label since it was now a different service picking it up and the customer service rep said "no and that the FedEx label was ok". So...I waited for another whole day for the product to be picked up and when the USPS man came, he refused to take it because there was a FedEx label on it and the USPS would not get paid.

On February 4th, 2022 I ordered (5) Premier 14” Platform Metal Bed Frames from Walmart.com along with two sets of Ceramic Plate Sets for $506.57. I noticed later on after midnight on Feb 5th that the shipping address was the wrong address and immediately phoned Walmart to correct the address. I spoke to a young lady who was rude and obnoxious who said that she could NOT change my address per Walmart’s policy. She told me that I needed to get the order cancelled which she said she would do while I was on the phone and that I needed to re-order my items and send them to the correct address, which I did.