Wal-Mart Reviews

I used the website to order tires for my Toyota Camry. I put in the year, make and model and chose the tires the site said fit my car. (I stupidly didn't look at my car to see the actual tire size. So that is my fault.) I made the appointment to have them put on at the Walmart on Cortez. I paid in full with my Walmart credit card. When I arrived for my appointment everything went great. Then shortly after I left the auto department they were calling to tell me they were not the right tires for my car. I had to go back and because I placed the order with Walmart.com I had to set up a return and order 4 new tires with another $400 charge to my credit card. I was told I would have the refund in 7 to 10 days.

Walmart is becoming ridiculous with the way they're doing things. First they stop offering to give online price in store even when I scan the tag in their app and it's cheaper. Then they don't take payments using your phone even though everyone on the planet is. Now I'm being told that I will have to start over with a new account, losing ALL my history and Wal-Mart+ information and payment methods for one simple stupid little reason. I don't have the same phone number anymore so I can't verify when I log in. There's no other way to verify. Not by email or regular mail or even sending some DNA. Because they probably have mine on file since I've shopped there so much. Get it together Wal-Mart! It's 2025! I'd shop somewhere else but you've murdered all the other stores.

I ordered a item online and it has been more than a month from the promised date and I still haven’t received it yet. I talked to the seller and the store more than 10 times and no one gave me any direct answer and kept on telling me to wait and wait. This was my first and last time buying anything from Walmart. They would not recommend Walmart to anyone and it was an absolutely horrible experience. So disappointed with the customer service who can’t even direct properly. This was a straight up scam and if you keep on refusing to give me my refund back I will take legal action accordingly. Would rate Walmart negative 5 if possible.

BEWARE OF WALMART ONLINE ORDERS!!!! I ordered on Walmart.com. I ordered a NEW computer and was sent a USED computer that didn't work, and it was a completely different computer, and even at that its warranty was from June, I ordered this computer on the 3rd of January and got it on the 8th meaning it was first bought and used in June. I called Walmart and found out that they use sellers which I didn't know, I thought they bought directly from the manufacturer. After at least 4 conversations with Walmart I was told to wait 24 to 48 hours to see if the seller answered back and they didn't, so I was to receive my refund from Walmart directly but 2 days later they said they would give the seller another 24 to 48 hours, so I called again and the person I talked to said yes it would be put back on my card.

I purchased a tv online and the price changed by $100 two days later. I haven’t even received the tv yet, but your company refuses to refund the price difference. It’s a very simple situation that Amazon customer service would fix, but Walmart’s response is just “tough luck”. The customer means nothing to Walmart anymore. I’m asking for a price change to be honored for an item I have not received, and Walmart acts like I am indignant and demanding something outlandish.

I am very upset at the level of service I've received from Walmart, Aosom Furniture and UPS. The package was not delivered to my apartment and was left out in the snow for an hour. Damage to the package itself, and what I can only assume are Factory defects and damage to components inside. The problems don't end there.... The Kleankin bathroom floor cabinet came with two#3 42"side panels. Two right sides. I can't put the unit together and it's sitting disassembled in my living room. Aosom says they will get back to me in a few days with a tracking number for the missing part. I suffer from COPD and I am retired with disabilities. I am unable to return the item. I want a side panel delivered to me today and a full refund issued for this item. I will accept nothing less. It is disassembled sitting in my living room which is totally unacceptable.

Still waiting for the Apple laptop I ordered online last year. Despite paying $700, it never arrived because it was stolen during delivery. The police are involved, and there is evidence supporting the incident. However, Walmart’s customer service has been unhelpful, offering no real assistance to me or the authorities and simply giving us the runaround. I am not the only person this has happened to, yet Walmart seems to do nothing to address these issues. Today is January 14, 2025 and this happened October 4, 2024. And nothing has been resolved.

01/08/2025. I placed a on-line order with Walmart in Owens Crossing Alabama on the 1/8/2025 to be picked up on the 1/9/2025 between 3:00 and 4:00pm. When my wife got there were people picking up their orders and she got in her spot to pick up and check in and they told her that we did not have a order to pick up. She called me and I looked online, and the order was cancelled.

Walmart Refuses Responsibility for Vendor Issues – Disappointing Customer Service. I’m incredibly disappointed with Walmart's refusal to take responsibility for problems caused by one of their unreliable vendors. I recently purchased a 10 CF freezer from Walmart, only to find out later that the vendor had been removed for being unreliable. Despite Walmart acknowledging this, their only solution was to offer a refund.

I signed up for a free trial of their subscription service. I liked it until they searched my bags at checkout and asked me a million questions like I was a criminal! I will be cancelling their service! I also bought curtains there that had a hole in them! Trash!!

I have several issues with Walmart as a company.

Just when I thought there couldn't be customer service worse than AT&T and Comcast, I found Walmart. They sent me a notice of delayed shipment and a link for tracking; it put me in an infinite login loop on both the phone and PC. There's a reason they only allow 200 characters in this text edit field. A thousand wouldn't be enough to describe all the other problems.

Avoid at all costs!! They will drag a simple order out over more than a week, refuse to refund money for items they cancel after days of pushing back delivery and then a week after an order push billing through that was not previously in pending (causing overdraft) all for items they screwed you out of and stole your money for!!!!

Walmart is hiding Bioengineered on some of their products. Example: in person it shows Bioengineered but on their app store they are hiding it when you look at the ingredients. Pay attention people...

I purchased a freezer from Walmart, and it arrived dented. The manufacturer recommended replacing it through Walmart as the damage could affect functionality. What followed was a series of frustrating interactions with Walmart's customer service that highlighted communication problems and a lack of practical understanding for handling large appliances. Walmart insisted that the damaged freezer must be picked up before they would send a replacement, despite my repeated explanations that I had nowhere to store my frozen food in the interim. After spending hours on the phone (9 calls over several days, totaling over 121 minutes) with representatives who assured me the replacement would be delivered before pick-up, their actions repeatedly contradicted these assurances.

You can't send tires to the store, online purchase, wrong size all 3 tires, help you with the order over the phone with the purchase, then have the tires in the store, the correct size same brand, try to charge you 20.00 more because they no longer that price on line, call customer service wait on line 1:15 min for supervisor to get on the phone, cut you off, talk to you like you his wife, and then get mad cause you are a woman, a AMERICAN WOMAN, and if I'm talking to you kindly, you think you going to dismiss me then, put me on hold and drop the call, that's what we doing.

I ordered a living room set, said it was delivered. Never received it. Been trying to get a refund from Walmart for over 10 days. Still no refund and every time I reach out to Walmart told to wait 10 more days so today I'm calling a lawyer to handle this matter. Never will shop at Walmart again. After being a customer for 11 yrs and this is how you treat customers. Unreal. I warn anyone who is thinking about spending over 100.00$ stay away from Walmart.

Buying experience was a disaster. Cannot even deliver what I purchased. Tell me how do you turn an “x-bull recovery tracks” into a “Rug”. The order # doesn’t even match. Order# ** and Received order # **. How can that be in this day and age, nothing matched. I called after the first order was wrong and explained the situation, ordered again & they delivered a rug on the second order as well. Now I’m stuck with 2 rugs. The agent said that there is nothing they can do about it as it was delivered and they will contact the seller. They don’t care for feedback or customer service to make things right. I told him to simply send me what I asked for, what I purchased was not a rug but the recovery tracks, this is what I need. Give me the cost difference and I can buy the item from Amazon instead.

My name is Karen, but I aim to be an anti-Karen. I don't like leaving gross reviews, but this issue is more of an ethical one than just being dissatisfied. Long story short, I was charged for a curbside pickup grocery order that I placed online. The order was delayed, then just never carried out. This was 2 weeks ago. I still haven't received those groceries nor my refund. Yes, Walmart is still holding onto my $250. Right near Christmas. Customer service keeps telling me the cancellation is processing. For two weeks?! I even went to the store. They were no help either. Filed a complaint w the BBB because I didn't know what else to do. That is actually crazy.

My teeth were damaged due to the olive product purchased. I filed a claim with the store & claims dept. I was then told Walmart does not make the product & referred to the company that does. After providing them with all of the information their insurance company denied the claim citing there is a disclaimer on the jar which I did not know it was my responsibility to read all of the labels with the products I purchase at Walmart. The company denied the claim.

I placed an online order for OGX Tea Tree Mint Shampoo, I received OGX Rosemary Mint Shampoo through FedEx. I have an email confirmation of my original order stating that I ordered OGX Tea Tree Mint Shampoo. Despite this I received the wrong product (OGX Rosemary Mint Shampoo) to make the situation worse Walmart altered their system to reflect the incorrect product suggesting that I made an error when I did not. I also experienced a similar issue on 09/11/2023 after waiting two weeks for two items that were "shipped", my order was canceled. Shortly after, I noticed the items were re-listed at a higher price. I was issued a measly $10 gift card as compensation, which felt dismissive considering the inconvenience and dishonesty involved. It is unacceptable that I must repeatedly expend time and effort to resolve issues caused by Walmart's troubling pattern of deceptive practices and poor customer care.

I ordered a Freeze Miser Outdoor Faucet Freeze Protection 2-Pack), through Walmart website, and when the item arrived today there was only a single pack Freeze Miser Outdoor Faucet Freeze Protection in the order. Will make sure that I do not order anything else from this company.

I bought a top based on an on-line photo. When I received it it was entirely different from the photo. The top had a straight hem. In the photo it had a long asymmetrical tail. I sent it back and am waiting for the refund for the purchase price. But I am out $7 in postage for the return. I called Walmart and they said there was nothing they could do because it was a marketplace order. I know Walmart gets a percentage of the sale. If they profit from the listing they should reimburse customers for return of non-conforming merchandise. A return if someone doesn't like the item is one thing. A return because of a false advertisement is something else and merits a refund of return postage.

Out of 6 online shipped orders, only ONE was the right item, received NEAR the time promised and not 'lost' and never refunded. Customer service is terrible, doesn't explain anything and their 'fix' usually leads to more issues. I JUST opted into the Walmart+ program, and am now canceling it. Sorry-- Taking my business to Amazon.

On 11/18/2024, I made an online delivery order that was to be delivered between 3 pm and 6 pm. At 6 pm, I received the option to cancel the order due to late delivery. I was told that my account would be refunded. On 11-28-2024, I called Walmart concerning the lack of a refund to my account. The representative told me that my account would be refunded immediately. It wasn't! I was a Walmart member, not to mention a Sam's Club member. I asked the representative to cancel my Walmart membership. Today, 12-5-2024, I contacted them two times, only to be hung up on after a 5-minute wait. My bank knows nothing about a refund, so it's not their fault. My refund amount is $44.15 for groceries and $6.00 for a tip. If you think that you will receive a refund from this company, you are mistaken. Terrible experience. I will also report this to BBB.

Disappointed with Walmart Delivery - Communication Issues. I'm writing to express my disappointment with a recent Walmart delivery experience. My Black Friday order was unfortunately canceled due to a communication issue with the driver. While I understand that mistakes happen, the driver wasn't able to speak English, which made it impossible to resolve the problem at the time of delivery. This resulted in the cancellation of my order and a $10 gift card as compensation. However, the items I wanted are now out of stock and more expensive. The $10 doesn't cover the price difference, leaving me frustrated and unable to take advantage of the Black Friday savings.

Walmart.com does not guarantee a successful delivery. If their contract delivery driver steals package (on video) they will not honor the price of of previously purchased item but only refund item AFTER 10 day investigation even though I clearly THEIR delivery driver stealing it have on video.

Legend of Zelda advertised as $30, beginning at 5 pm. Logged on at 5pm and placed in cart. Went to checkout and received out of stock message at the $30 price. Site did show however, that IT WAS IN STOCK FOR $49.91. OUTRAGEOUS!

I'm a 69 yo cue tip (senior citizen). At first I hated shopping at Wally World primarily because my healthcare supplement card (United Healthcare) forced me to. That changed recently and now I shop there however, I only purchase 4 items which I can't find at Meijer or Kroger. Still yet, I find it welcoming and their employees seem more friendly than in past. Especially the little lady at the Grove City, Ohio store!

There are 2 major issues with W+ that I would like a potential customer to know. 1. Since beginning the service, Walmart has taken down all but 2-3 time slots for free delivery. This happens every day. There are always 2 slots open to pay for express service. If you watch this over time, it's plain to see that Walmart is trying to shoehorn people into paying that $5 or $10 extra for express service by severely limiting the free delivery slots. If you don't pay it, you don't get delivery today, or they'll schedule your delivery for between 8-10 p.m. Also, when I joined W+, I think the minimum order was $25, now, it's $35. If you're a senior, be sure to go to your store's website and apply for the W+ discount for seniors. It will save you 50% off your W+ monthly fee.

Every time I transact with Walmart.com for orders or grocery pick ups they put multiple charges on my account for one transactions. They say one is a temp hold and one is the actual transaction, but both take up credit line capacity on my credit cards or actual funds availability with my bank account if I use my bank card. Sometimes if I transact multiple times a week, there will be multiple transaction holds duplicated on my account. This in effect, doubles the amount for each transaction and doubles the negative impact to my buying power for that time. I call walmart.com and they blame the bank/credit card company, I then call the bank/credit card card company and they blame walmart.com. It is a circular cycle of arguments that never get resolved.

I used the coinstar service at Walmart location 3031 Memorial Parkway, AL. When I went to redeem they would not. They said they wouldn't open a human serviced register until later in the day and I would have to come back then.

Non-existent customer service! On 11-06-2024 Register 6 dropped my OTC card between the check writing platform and bagging station. Cashier said she would have maintenance retrieve it. In the meantime, I had to pay $32 for OTC items my card would have paid for. I called the office after two days and no one knew anything about it. These medical cards have a lot of personal information on them and Walmart doesn't give a flip about the customers! I don't have my card to use! Walmart should be fined for lack of honoring customer's personal information.

I am over the remodels that Walmart did in mankato, waseca and owatonna MN. Every store has been so switched up and a person has to search high and low to find anything. Also, I tried looking online to see what aisles the products were in that I was looking for and couldn't get the locations to come up. If anybody is looking in the Mankato store for ovaltine, it's in the baking aisle! And the velveeta cheese is by the canned tomatoes across from the pasta. What a circus! I don't understand what they were thinking on these ones! One of my jobs is shopping for other people.. I would boycott Walmart if it wasn't for my clients.

Went to Walmart on 10/25 12353 Farm to Market 1960 Road West, Houston, TX store #03297, spent $548.21. $150.00 of this amount should have been my insurance cards. They were cashed out by Walmart and now Walmart has to put this money back also. Took 2 ½ hours to check out. Yes, 2 ½ hours, first the manager said it was my cards so after many attempts to run the cards the manager then said, they have a new POS system and they haven’t gotten the bugs worked out so I finally wrote a check and it was ran electronically. Finally after 2 ½ hours I leave but if you think this nightmare is over you will be wrong!

So, my first experience with Walmart delivery was a total joke. About a year ago I needed a TV at my new home. Found a good buy online for delivery. Paid the money, and when I hit the final submit button the website came up with, “there is a problem with your order, please try again.” So, I redid the order and got the same response. This time I called customer support. Was told they had had a rush of people stealing online. They apologized for the inconvenience, told me they had cleared the purchase on their side and I needed to re-submit the order. I followed the instructions given to me, but got the same response. I called back and could feel the blank look from the associate over the phone not knowing what to do. Then came the shocking news, while none of the orders went through, Wal-Mart charged my debit card three times.

My family is a frequent customer to Walmart because it is close enough to walk from our home. But Walmart failed to respect their customers and does not care a bit of their complaints anymore!!! Just recently, about a month back I made a transaction at their self checkout and wanted to remove one of the items because it was too pricey. So.. called the helper out there who was very busy juggling with several others like me and finally came to me and voided that item and took the item. I just paid the total and didn't pay attention. Recheck if the voided item got removed from the transaction total billing!. But however after a month (10/25/2024) got a chance to look at the receipt and saw that the Walmart has not removed price of voided item from my total billing.

I never received any of the four chairs that I ordered even though the status changed to "delivered". I was home when they were supposedly delivered and no one came. I have been trying to get my merchandise for almost a month now. I have been run around in circles while being promised an "investigation" by the third party seller who stated that after almost a month that they would "urge the logistics company to deliver the items". Then I was promised a refund from Walmart via phone call who then sent me an email after saying that I would have my money refunded saying that I was not eligible to get a refund since it was "delivered". This has been a horrible injustice. If I had money to throw away I would not be fighting to get my money back or to get my merchandise. These 4 chairs were for my four boys who still to this day have no desk chairs because I can not afford to buy more since my money was stolen by this company!

I shop at Walmart because the next closest one stop shopping is too great a distance to drive as often as I need things. This is not my first Walmart review. However, it is my first review on Walmart paint. It feels like Walmart is so out of control that we are provided less customer satisfaction and lower quality products but as the only game in town "Who Cares" right?

I had an account for about 15 years. I didn't mean to delete account, I tried to open my account, they told me email was sent for deletion. I never received email. Every time I try code it says my phone number has account, then I try again, it tells me account closed. I'm pissed, we should be able to open account back up. Period. What's with this top secret thing to open account back up. Walmart is the only place that does this. Awful.

Ok, so I'm not a Karen but 1 thing I hate the most is dishonest businesses. So now on Walmart issue, I'll speak the truth. So the CEO Doug said not too long ago something about not raising price but keeping low prices. Here's what I'll say to that. If that was the case CEO Dougie boy, that statement was crap and you lied to every consumer that shops at Walmart. Just a few weeks ago I went to Walmart to get a case of my favorite couple sodas. Wild cherry Pepsi and my.dew. Used to be $11.99 plus deposit and tax. We all know this. So few weeks ago I go and a case was $13.99 which roughly adds to $16.00 a case now along with a lot of other items that price jumped up on as well. 5 item which 2 were food for me, 1 bag of 30lb dog food for 6 puppies and a 2ltr which was total around roughly $50 something bucks I think. Right before the strike on the East Coast I think it was, maybe west I don't remember cause I didn't really care.

Do not use the Walmart site to order things. My delivery has been delayed and when I asked about it the agent said it "should" be sent out in a few days. It's already past the delivery date. I said that wasn't very reassuring and she ended the chat. Save yourself the hassle and buy things elsewhere.

I went to Walmart to help me pay my cable bill. It was taking off my card 138 dollars but did not reach the cable company. When I reach out they told me there's nothing they can do. The cable didn't get the payment. It was reversed. No refund. Service turned off. Walmart says customers rip them off for groceries. They rip customers off paying bills. Do not pay any bills at Walmart or you might lose money.

I went online tap in store. And I seen what I wanted and it was $6. I go down there to get them and they're $12. They tell me that no. That's only if you order them online and we take them off-the-shelf with our golden hands because our golden hands will make it half price. Put them in a bag and then make you wait till 11 o'clock to come. Pick him up, then. It's $6 they don't tell you that online. They just say there's $6 there and I'll say it's only for if you have them pick them off-the-shelf so I drive down there. Waste my time. Just let you know Walmart's going to hell.

This Walmart Plus is a joke. I want to order outdoor furniture and they are charging me $119 shipping fee. Was told because it is a 3rd party. Free shipping for Walmart Plus means free shipping. Most of their products are 3rd party, so is the membership worth it??? Also my last order I never recieved even though it said delivered. I did get my money back Because the post office said Walmart is known using tracking numbers over and over again and my package went to another address. They are really slipping here. Might as well get rid of Walmart Plus.

I really hate Walmart's stupid rights violating policy where greeters are turned into receipt Gestapo demanding shoppers to show them their papers. It's extremely rude, intrusive, obnoxious, a violation of personal space, privacy and property. In a court of law defendants are innocent till proven guilty, but according to Walmart you're guilty till proven innocent. Not only that, but Walmart seems to think you're not entitled to any rights, or dignity, until you prove you are worthy of it by complying with their unreasonable and arbitrary order and demand to show them your receipt. How is this any different from police demanding your ID simply because they demand it.

I spend 700 to 800 every two weeks on grocery delivery orders. Half of them are delayed. You tell them to find another driver and they cancel your order without your permission. Talked to several foreigner rude supervisors and they won't remove the hold off my card. Isn't this illegal?

This was the worst experience I've had in a while. While shopping at this location in Walmart I wasn't able to get any assistance from any of the areas I requested help in. Spending over $500 at the Walmart it took me over 60 minutes to cash out. I couldn't speak to a manager in the store. I will never go in this store again. This store doesn't cater to the senior population at all. They have only one cashier to cash you out when making a purchase. Hopefully they're lose business and another franchise will take over.

Walmart+ will not deliver to my house 17 miles from the store but will deliver 25 to 30 miles from the store. Not worth it. I will not be renewing my membership. I have contacted them about this repeatedly. Their response is that someone else controls where they deliver. That doesn't even make sense. I'm disabled as are the rest of the members of my household. This was supposed to make things easier not be a giant waste of money and stress headache.

I bought one set and installed, threw out all the wrappers etc.. A week later noticed a leak at the elbow that can't be fixed.. Of course they would not return them without the original packaging, SO I bought a second set (saved the packaging) and of course the 2nd set leaks at the elbows AGAIN a few days later Soaking my carpets for the 2nd time. I guess I didn't learn the first time NOT to buy Walmart plumbing supplies ever again..

Get better qualified shoppers. They’re unreliable and shouldn’t be able to just fill order and then cancel trip. Idiots had me waiting only to find out order cancelled and even their scripted apologies sound lame

**, who supposedly is the acting store manager at store 02539, quite literally is the most inconsiderate, blatantly rude, unhelpful individual I have ever had the unpleasant luck of having to interact with. Last week, I tried purchasing 4 $500 Visa gift cards as we are running a rent concession special at my place of work right now. The young woman cashing me out stated that I was unable to purchase all 4 gift cards because of 'scams' that have been occurring. Mind you, this was after all 4 cards had already been rang up. 2 Visa Gift Cards were voided and I paid for the other two. After further inspection, both gift cards that I had been given were the voided ones, and the other two I had paid for were kept by the employee.

Raisin Bran 39 ounce bags on the shelf are 2 months past expiration date printed on bags. I accidentally bought one a week and a half ago and did not open it till this week. It was stale so I checked the expire date which was Oct 3, 2024. Had to throw it out. Went back to the store yesterday and grabbed the raisin bran bag in front of the shelf. Date was Oct 3 2024. 3 bags in was bags end of October then found bags that expired beginning of Sept, then bags expiring Dec 2024. Bags at back were dated Feb 2025. The print is hard to see on the bags.. So... the store knows it's selling expired foods and that deserves a lawsuit.

Being followed in a store can make anyone feel uncomfortable and scrutinized. Everyone deserves to shop without feeling targeted or profiled. No one should have to endure that kind of treatment. Experiencing such treatment can be disheartening and unacceptable. It is essential for all customers to feel welcome and respected regardless of their background. Unfair profiling practices have no place in a just and equitable society. Documenting these incidents is crucial for raising awareness. I will repost and share and continue. I'm tired of being treated like this. Can't even shop. I have video of the same people who also work there as well harassing me and my spouse. I'm sick of it.

Terrible experience at N. Myrtle Beach Store tonight. I went to the store to return items delivered to my house. I was the first in line, no Walmart employee was at the customer service desk. Over time other people were lining up. Being 68 years old, getting hard to stand in one place. I decided to sit on the counter so not to lose my place in line. Appox. 15 (FIFTEEN) minutes went by when finally a store employee named Ebonny walks up, and abruptly says, "You can't sit on the counter." I said I have been waiting 15 minutes for an employee and she is lucky I didn't lay down on the counter. I was in no way verbally abusive to her. She told me, "Well I am not going to help you, you have to leave the store." Well, she called Security and Security, called the police when I kept insisting to simply take the return. All the time I had a Walmart rep on the phone telling them what was going on. I have video and a case number from Walmart Corporate Customer Service

I purchased a sofa and a loveseat on Walmart.com It said FREE 30 DAY RETURN. It still says that now. The furniture is horrible. So I immediately start the refund process. I have been hung up, lied to, and disrespected by Walmart. I have now called 10 times and I am still waiting on a return label to get this junk out of my house. Also I am being charged to return it and have to pay a restocking fee although it still says free return in 30 days. Each time I call they lie to me and tell me they got it fixed and please wait 48 hours. Nothing happens in that 48 hours. I have wasted so much time and energy just trying to return something that I am unhappy with. Although Walmart advertises the merchandise on their site they do not honor their word and just keep saying, "You bought from a 3rd party." Well customers do not know they are buying from a 3rd party that Walmart is advertising. It's a total scam. Do not buy anything online from them.

After contacting Corporate and after going back to the Walmart store a second time, the transaction was voided and I was refunded. I still do not trust using multiple payment methods in checkout. The original transaction took place on 9/5/2024 and it took until 9/13 to be refunded after much work. My brother is a computer programer and he used to work for tech support for IBM for Anthem and he said that Walmart's system is not set up well and that the whole Walmart Corporate could use a new computer programming system overhaul. He set up the whole checkout system for Gamerz Haven in Jamestown, NY and he knows his stuff.

He offered to fix Walmart's system but I do not think they will take him up on his offer. I will still shop at Walmart because I am poor and cannot afford to shop at a place that costs more. I will be careful and make sure this does not happen again.

I bought two AC filters from Walmart online. One came crushed both box and the filter inside. Other one was fine. I attempted to get a replacement for the bad one. I got the QR code and taken it to FedEx to return. QR code did not work and I couldn't return. I called customer service. They promised to fix it but they didn't. Next day I got email that my replacement is canceled by Walmart! I called Walmart customer service again. They couldn't generate a new QR code for return. Agent told me that they will issue me credit in 24-48 hours and they told me to trash the box since I couldn't return. 5 days passed but I never received credit in my credit card. I got email saying my order can't be canceled due to rubbish reason! See the image for what the email says. Now Walmart is sitting on my $31 + tax and my replacement request they canceled without my consent. What's my remedy?

On November 23, 2023 I purchased a Onn brand (Walmart brand) television online from Walmart Canada. As of a several days ago it has stopped working. I tried several times to contact the manufacturer Onn to no avail. I then contacted Walmart Canada about this issue and they said because it outside the timeline of 90 days (not written anywhere) that I had to contact the manufacturer. I told them the issue and they said it was not their problem but the manufacturer issue. I finally got in contact with someone from Onn and went threw the claim procedures. Since then I have gotten email after email from them saying "we're almost there" but keep claiming that there was first an issue with being able to see the model and serial number from the picture of the back of the TV I provided from their request (I of course had no issue getting that info from the photo whatsoever).

Pass the buck customer service. The website and the phone app does not recognize EBT. When it asks you to enter your Pin there is no keyboard or it just spins in circles. I have had several conversations, on the phone with their associates and they keep telling me to do the same thing over and over to no end. Then they tell me they are going to expedite my issue and my reply is always you keep telling me that.

Walmart discriminates against the handicap. I am handicap and just had a knee replacement. I was in the scan and go lane with 20 items. I explained to the associates that I am handicap and cannot stand for very long and I only had a few extra items. I scanned my items. After 15 the computer needed an associate's log in. The associates refused to help me and I asked for a manager. The manager, Andrea, refused to scan her number in and told me I had to walk across the store and stand in the long check out lines with full carts. I explained that I physically cannot stand that long as I am handicap and had a recent surgery. She absolutely refused to help me and made me put all my items back and forced to leave the store empty handed. I will never shop in a Walmart again. This happened at the Turnersville NJ Walmart Store #1742.

Walmart Plus memberships are not for the household. In other words, you can buy gas at Murphy Gas Stations and get a 10 cent per gallon discount, but your spouse cannot. Sam's Club Plus memberships are for the household, so why doesn't Walmart, the parent company of Sam's Club, do the same with Walmart Plus?

Worst experiences ever ordering for delivery. Drivers will not handle order. Take pics and watch you disabled senior lug the order out of their trunks. App is bad. It doubles and triples your items' quantities. App also ignores preferred tip input changes to theirs. They charged my account 4 times for 1 order. Can't get charges reversed or holds lifted. Drivers do not deliver. They park. You have to do work. They pretend no English.

I like Walmart (27804) because it has low prices and basically everything you need under one roof. However, there are a lot of items that no price is displayed and I have to stop an associate to look up a price and a couple of times they have had an attitude especially the associates who are pulling products for the app/online customers. All associates should be able to scan/lookup prices for customers. It is not our fault that product prices are not displayed properly. Also the app may say aisle A10 for a product but product is not there and associate sends you on a wild goose chase and so I give up and go to dollar general.

DO NOT subscribe to Walmart Plus! During the trial period I have had multiple issues. Incorrect items even though I selected no substitutions. No shows for pick ups of incorrect items. Charges for items not delivered, and no replies to my inquiries. I just hope that I can get this subscription canceled!!!

Walmart just pulled a fast one on us Walmart plus customers. There was always a no minimum free delivery on orders and although they still advertise this on the app, it’s a lie. They are now charging us 6.99 delivery fee if orders are under 35.00 which is insane because this is how it was for everyone who wasn’t a member. But the worse part is the coverup. I’ve called every day for the past five days and finally got a rep to spill the beans. When I point blank asked him,"Is this some new thing Walmart is trying to pull" and he gave me the scoop. Short answer is yes.

False Advertising! No free delivery on orders over $35, even though the search engines still list it on Walmart ads. You have to become a Walmart+ member @$12.95 per month/$98 yearly, or pay $19.95 for next day/$9.95 regular delivery AND tip the driver, who is a temporary hire handling your paid merchandise. The membership auto-renews, charging your credit card or bank account, unless you cancel (get a printout of the cancellation), no refunds. Please read the terms of this ripoff membership... It's like Las Vegas; only Walmart wins!

Walmart + is a horrible service. 4 out of 25 were correct. 5/6 cancelled by walmart. Placed order for $51. Temp hold on acct is $76 $25 more than order. 5 day wait released. Cost to much shop at walmart.

I'm talking about WALMART on 886 Niagara Falls Blvd, North Tonawanda, N.Y. 14120. I was a regular shopper there until the store employees 1. refused to give me a full refund on anything new I returned. 2. Had someone go around the store and hide items I was going to buy. 3. The cashier would overpack the paper bags, rip them and charge me for everyone she ripped!! 4. Some woman approached me and said "I know what you did" I replied, "AND then SO WHAT??" She must have thought I was so hard up I'd settle for anyone, she is all wrong compared to what I'm looking for. She then ran over and talk to some guy to tell him what happened. 5. Some employee was trying to put something on my coat while I was going through the checkout lane. 6. Store employees tell all the customers NOT to talk to me (violating my civil rights).

STORE# 05308 EMPLOYEES tried to steal my disability money. Associate "**" & a "lead" (a short, boisterous, mean, female with nose rings) voided 2 of my transactions. But not the 3rd. And kept my whole cart full of bagged items, and said "don't come back ever" for NO REASON at all. I wasn't disturbing anyone. They stole $65 from me. I had to call Shawnee police dept retrieve my items, & medicines. They went & "hid in the bathroom", and would not even answer the phone. I don't know why they did this to me. I have a Traumatic Brain Injury with seizures. We've shopped there a lot. But now they've hurt me. I won't let them do this to me.

So I had a tough day at my job 8a.m. -2:00. And decide to stop at Walmart 2:30 ish. Shop for yuengling beer, Steaks and potato chips. Right I'm waiting for the cashier to come back from customer service and he scans in everything. I’m commenting it’s always smart to get an id when purchasing beer. I’ve seen people that don’t and get caught. They get a huge fine. So he finishing up… He says, "I’ll take that beer off your hands." I answered, "What’s going on?" He said, "I think you’re inebriated." I said, "Are you serious right now." I hadn’t had a drink for 16 hours right. Also I just came from work. I don’t know what he was judging from but obliviously really bad judgement. So I will never buy alcohol from wal-mart again.

Ordered 2 items and only got one. Of course Walmart says it's nothing they can do but dispute it with my bank. Never ordering from Walmart again and I wish the world would boycott them for a day or longer. Thinking about starting one up. Ridiculous $1 billion company can’t refund my $56, smh.

Omg. Walmart.com has become the worse online company to deal with. I ordered antibiotic for my 5 week old kitten. Was supposed to be delivered 7/31. Now it's maybe 8/7. Have to order it from Amazon and I already have it. Walmart is never on time anymore.

Ordered for delivery 6pm. Got a two hour delay. 30mins before closing and they can do nothing to help but say sorry. So my kids are left with no food or anything because by the time I get off everything is closed. That was the last and only money I had and no one could help. Walmart is money hungry and careless which is why their policies are how they are. I’d rather pay more ELSEWHERE and have a better outcome than with them. Can’t get your money back for a week but they take it BEFORE they even sure if your delivery will be on time. On top of that Horrible delivery horrible policy horrible people and they use their workers to do the dirty work and slave. Cancel Walmart + and I’ll never shop there again. Selfish people but everybody has their day. Walmart will fall mark my words And all their fruit and vegetables are FAKE. Pay attention.

Bought a 65” Samsung TV at the 6000 Coit Rd, Plano, TX Walmart in April 2024. The TV quit working July 2024. Samsung instructed me to return it to the retailer, Walmart. Walmart would not accept the return. It was beyond 90 days. Bottom line…Samsung/Walmart sold a defective TV then conspired to make certain that the TV could not be returned. Beware of the scam that Walmart and Samsung are pulling on the public at large.

Store 2682. Will never step foot in this store ever again. They now have a limit on how many items for express check out and they have grocery Nazis. Went and got rejected twice with our them even counting how many items I have. Nothing friendly about this place. They say they are doing it to speed up the express line. Well maybe try opening up more than two out of six machines they have. Oh by the way I had 16 items # Walmart Nazis.

Be careful if you're buying from them! They wouldn't give me a refund for the sales tax their website wrongly charged me, even though it's against my state law. The Walmart customer service was useless, and the agents, Saket and Manisha, just gave me wrong answers and said they couldn't refund me. I'm so upset that I'm closing my Walmart account and won't shop there again.

Service staff are friendly. I purchased online a 2 pound of Pot Perm plus. After 20 days of shipping it arrived on a Friday and was only 1 pound. I called Walmart but service is only open weekdays, waited till monday called again. They said they would speak to seller and get back to me and they did but took 2 days. Response was the price is incorrect on website and they only sell 1 pound of product. Said they can give me a credit but did not say how much.

Unfortunately, Walmart is at it again. Selling bad products and not offering the customer service to remedy the situation. Big business that won’t make thing's right. Bought a vacuum and after less then three months it does not work. They tell me to reach out to warranty. The company charges to send back and only offers 30 day return. I need to learn to shop local and quit giving them my money.

I ordered a Samsung galaxy phones and receive, so I transfer all my, I go to the new phone,.call phone company and it couldn't be activated because it was not scan. I talk to about 6 customer service about situation and I was told to return it but I ordered online. I was told by them I had to bring it back to the store and I explained I live in Brooklyn NY and no Walmart is here only New Jersey and Long Island. Told I couldn't get there 67yrs old bone to bone knee. Now I have a phone I can use and it is Wal-Mart fault. So I will be losing my money and I am on a fix income. Wal-Mart get 1 star and I wish I can give them none. I read the reviews about the return of phones and never will buy another one.walmart. Be aware if you can't get to the store don't ordered from Wal-Mart. The owner or Ceo need to check the rules and regulations of the has been store

By Customer (07/09/2024 02:56 PM). It saddened me that a store as big as this one in Linden, NJ, can not accommodate customers who are handicapped. I spend significant money at this Walmart in Linden, NJ. I arrived to do my shopping, and to my surprise, this store had no Handicap cart for someone like me with a torn meniscus on my knee. And God forbid any employee helped me find a cart. All they said was that the carts for me to sit in were broken, and my husband had to go around the store to get a cart that was to put small children in. As I sat in this cart while my husband pushed the cart around the store. Other customers were looking at me because I was sitting in this cart. It's so sad and embarrassing, to say the least. Walmart, you have to do better, especially for those who are handicapped. I felt discriminated against because I could enjoy my shopping experience like everyone else. :(

I have a good general opinion of Walmart. However I ordered an item sold by Toymaster recently and will not order from this company again. A complete waste of time. They never deliver the product. Even if people from Walmart was kind, they did not help. Will order Somewhere else in future. A disappointed customer in Quebec City Who bought a product on the Walmart website and asked the item to be deliver at the Walmart store...

Incorrect shelf or check out prices. I have experienced this at Walmart and simply called it to the attention of the CSM on duty - immediately allowed me a refund for the difference between the shelf price and the checkout price. The explanation later given was that with literally dozens of price changes daily sometimes the shelf price does not get changed as fast as the price in the system.

I placed an order for four items. The next day I received one item along with an email saying that three items had been delivered. I immediately called their customer service number and was told I would hear from someone within 4 hours. I did get an email from accountreview@walmart.com asking for more information. I sent it and it came back as undeliverable: mailbox is full. I called customer service again and was again told that I would hear from someone within 4 hours. I received an email telling me to contact my bank for help. This time I called the customer service number and asked for a supervisor, who assured me that he could handle the problem and I would receive my other items. I have not received anything. I have been charged the full amount of my order. Very dissatisfied with Walmart's customer service for online orders.

I placed my Order, for the ADVERTISED price of $16.00 - Arrives Mon, Jul 8. Then received an email on July 2, that my order is cancelled due to THEIR pricing error. This is false advertisement and they should have to honor that price. If I was at a store in person and that happened, they would have to honor it. Shouldn't be any different for online. They should honor that advertisement and deliver that product.

Rotten Walmart in Red Bank SC. As I have been to some bad Walmarts before but the one in Red Bank South Carolina has got to be one of the many here that refuse to comply with any and all marketing guidelines. This is a place where people shop for their groceries and their practices are way below standards. I bought hamburger meat thinking it was good and found out 2 days later it was spoiled. Defrosted the meat for dinner, opened the package and the whole house smelled like a sulfur fart. But since their Customer Service desk closes on the weekends there was no one to complain to. But this isn't the first time this has happened. They have been known to place items back on the shelf that has been sitting in a return cart several hours before replacing them in a refrigerated meat, vegetable, or milk shelf.

Walmart Mount Airy NC. Went to the store at 12pm on 6/29. Made appointment for 4pm for 2 tires. Arrived early, checked in, paperwork printed, received text. Told I was next. At 5:15 pm car not touched. Was told never checked in although paperwork in hand and keys in service bay. Was told they have to redo paperwork. Told shop to bring car in and do next. I had to ask if they would comp the install. Never offered anything. Still pulled a car in and finished before mine. After the car was pulled out, service tech stood around talking. Still waiting on key. Was told lie after lie when I ask questions. Even when I saw with my own eyes. At 6:30pm 2 tires got installed.

Lying thieves. I made a return and when I asked for proof they said I would get an email. Never did. Called customer service several times to request proof of my return and got no help. Not only am I out $267 for the item I returned and never got a refund for, but someone tried making 2 other purchases with my card. Luckily, my bank's fraud prevention denied manually entered numbers for these purchases but don't believe employees who say you'll get email proof of return and watch out about letting Walmart have card numbers. Customer service also lied saying someone would call about these attempted unauthorized purchases and that never happened either. I will never use Walmart.com again and plan to file a complaint with the Better Business Bureau about these lying thieves!

I purchased a gas grill from Walmart the last week of May. I paid a handyman $100 to put it together and do a couple of other small projects. Over Memorial Day weekend, I took the grill cover off and saw there are no burner knobs on the front. I contacted Walmart and spent at least 45 minutes on the phone with them, and they said the manufacturer would send the replacement parts out. I honestly don’t know if they weren’t in the box or if something happened to them, and I am willing to pay for them. It’s a month later and I’ve heard nothing. I spent quite a while on the phone with Walmart today who wouldn’t help and told me to contact the manufacturer. I did and I just heard back. They say they have no record of Walmart contacting them and that they are not the manufacturer.

I note on the Walmart website a gallon of lacquer thinner at $22 but at the store it is much higher. So I go back to the website to order and there is a delivery charge of $7 added. This is absurd! Why can't I just buy the product as advertised and pick up in the store? So I discover that I have to order 2 of these items to get the free delivery. I place the delivery for 2 gallons. Today I wait for the delivery and check and it says delivered. The photo is of my next door neighbor. I walk over to get the package and it isn't even there and no one is home that could have taken it inside. Now I need to order again and waste another days and pray that I get the delivery. I will have to stand by the curb and wait for another idiot driver. Walmart is losing my business and I will tell others about this horrible experience.

The order I placed was delivered in the timeframe requested, and left on the front step, also as requested. When I went to put the items away, one package of hotdogs' use-by date was two days AGO, and the other package use-by date was one thirty-five days AGO. When I called the store to find out how to get them replaced with current unexpired packages, I was told I had to bring them to the store to exchange them. The whole reason I signed up for Walmart plus is that I had total knee replacement surgery two weeks ago, and cannot drive! I guess the joke is on me, and Walmart has a really good way to charge full price for expired out-of-date products.

Will not purchase from Walmart again. We used to order so it would be delivered. Now they use USPS and we cannot go pick up the items. The purpose for ordering was for home delivery. My father cannot pick up the items from the post office. Waste of time!

My issue involves their Price Matching policy. The item I wanted was cheaper online than in the store. I checked their policy and they have a list of exemptions where my item did not fall into their specified categories. The item I wanted was on sale; not clearance marked as other items on their website, a holiday sale or any type of special sale. When I went to buy in store they first told me they wouldn’t honor the price match because it said it was only available online. I told them Price Matching stated they would honor their website price. They then claimed it was clearance priced so they wouldn’t honor it.

If you're looking for a soul-sucking experience where corporate indifference meets utter incompetence, look no further than Walmart. This isn't just a review, it's a warning. My ordeal began with a simple issue, easily resolved by any company with a shred of decency. Instead, I was met with a brick wall of bureaucracy and a complete disregard for customer service. It's as if their employees are trained in the art of deflection and empty promises.

The LED lightbulbs are advertised as a life of between 13 and 18 YEARS!!!! If they last 6 MONTHS that is a long time. I am tired of paying ridiculous prices they charge for them too!!! I’m tired of businesses gouging people because they are greedy and advertise products a million times their cost! Something needs to be done. Inflation is the worst I ever saw it!!!! Not just Walmart but all the companies who advertise ridiculous shelf life!!!

So when you visit Walmart you need to ask for assistance…. TO Get A Hairbrush. It is now locked behind locked glass doors with many, many, many other items. The thieves go unpunished and we get punished. So I asked associate at walmart… "What stops the thief from stealing the item after you hand it over from behind the glass." She said, "We follow them to register." I said, "You follow everyone?" She said… "No I am good judge of character!" I said… "So you are profiling people who to follow." So how about that! Let’s see if walmart thinks enough to respond!!!!

Is there an option for zero Stars ? DON'T SHOP AT WALMART!!! They're thieves, committing fraud, and so is the third-party delivery service. I spend almost $200 a week with them, and they have screwed up EVERY SINGLE order for 5 months. My fault for continuing to spend my money with them. Their latest is the delivery driver pulled up to my building, and left, telling Walmart he was unable to make the delivery.

I’ve had several issues with Walmart the latest one being that I ordered groceries online because I don’t drive. It’s a convenience for me to not have to beg somebody for a ride somewhere. The groceries came and half my damn order was missing. Yes, I called right away. They said they had to transfer me to someone and I had to sit on hold for well over a half an hour or willing to be able to get refunded for all the items that were missing. I was livid on that phone for an hour just so I could get refunded.. It was infuriating! Not to mention it other times I have gotten packages delivered when I live in an apartment complex and they’ve left them outside on the sidewalk. Obviously They came up missing. You have to actually bring them in the building and up to a person‘s door instead of being lazy. They need to do a better job for sure!!!

I ordered 10 hardcover books from Walmart. They sent paperbacks. After hours of help they sent replacements. The same exact paperback books. Yesterday these books were 6.46, today they are 8.49. They refuse to just send the original books I ordered.

I ordered a $255.00 dehumidifier online and it never showed up until I called several times only to have it delivered by Uber. The dehumidifier was so loud. I decided to return it so I called to have them pick it up and I was told they would send me an email with a return label but they never did. Now when I called several time they tell me I need to bring it to my local Walmart myself. We are in our 70’s and the unit is very heavy and we are unable to lift it so now we need to hire someone to bring it to the store. The whole reason we ordered online is because we can’t move heavy stuff. My advice to you is never order anything from Walmart online because their customer service is horrible!

I purchased the eChamp Mid Century Lounge Chair and Ottoman from Walmart, attracted by its stylish design and promising features. The product itself is decent, but my experience with Walmart's customer service regarding an additional assembly service has been extremely disappointing. I paid $194.00 for the Living Room Set Assembly service through Angi, facilitated by Walmart. After the chair arrived, I decided to cancel the assembly service. Angi confirmed the cancellation and assured me that the refund would be processed through Walmart within 5-10 business days. However, despite multiple follow-ups with both Walmart and Angi, I have not received my refund.

I tried to order groceries and they cancelled my order over and over again. I had sufficient funds so I don't understand. I also ordered a fridge and when it arrived it was damaged in three places and it was not balanced. I called to get a refund and they are making it very difficult to get a refund. I called multiple times to get a time and date to get it picked up and I am getting nowhere. This process is still yet to be solved. May 7th, 2024. Even the box it came in was very damaged. I have called back several times and spoke to customer service. (North York Area) I am very disappointed in the service I have been receiving for online products.

I purchased Oscar Mayer hot dogs from Walmart today, 5/12/2024 at the Clearbrook Roanoke store. They had them on sale in a cold bin for $2.50 each. Someone isn’t doing their job, these have a date on them of November 2, 2023. This happens all the time on different products and it isn’t just a mistake when a bin is out of date and a store consistently puts out of date products on the shelf for sale. Be careful and check your product.

On the evening of Friday, May 10, 2024, my son purchased a television for me as a Mother's Day gift. The transaction took place at Store #05280, and the TV was priced at $128.25, marked as clearance. Excitedly, we returned home only to find that the TV did not work at all. Promptly the next morning, my son and his wife returned to the store with the receipt in hand, expecting either a refund or a replacement as any reasonable customer would. However, they were met with astonishingly poor customer service. The supervisor they spoke to was not only unhelpful but also exceedingly rude. Despite presenting the receipt and explaining the situation, they were outright denied any form of resolution. It is worth noting that neither during the purchase nor on the receipt was it mentioned that the sale was final, nor was there any indication that returns would not be accepted if the item was defective.

I purchased the Walmart Plus membership. Walmart+. I ordered a gift for someone and it needed to be there for Mother's Day. I put in her address and they sent it to my home instead. When I complained they said because it was someone else's address, it defaulted to my address. I have shipped items to other people many times and this time, they decided to change the address and not tell me. They refused to send it to the address I had input. They suck. They were also rude.

Last weekend my family and I needed to have passport photo taken and we looked on line and found that Wal-Mart offered passport photos for $16.97. We checked Shoppers Drug mart and they were $24.99 and offered a guarantee. We're price conscious so we went to Wal-Mart. We had the photos taken and then were told that the charge would be $39.99 x 3 = $125.97 (Incl. tax). We mentioned that a google search showed $16.97 and the lady mentioned that is only from the self-serve print station - these are not legal photos for passport purposes. WARNING - ask for pricing first.

Walmart plus membership is a SCAM. Over 3 orders that were delivered this Month, half of items were missing. Don't waste your money. Drivers are just getting free groceries. We have lost over 100 in a month due to the entire order not arriving with the rest!!!!

Order has been lost in the mail (more accurately it has been misdelivered). It was shipped from two different vendors and both packages have been mis-delivered. That is one heck of a coincidence or misinformation was provided to the vendors. USPS shows that both orders were delivered, one to my door and one at the parcel mail box. Neither package was there. We have cameras on the front and at the door - no one delivered anything (so no, it wasn’t stolen).

I purchased a bike for niece two days ago, I didn't specify what time or day I was going to pick it up. Well two days later I go to pick it up, it's paid for in my cart. I check and they cancelled my order, apparently someone came in the store and purchased it even though I paid for it. It was in my cart. Apparently they have a problem with there online orders. This has happened to me many other times. This bike was purchased yesterday the day after I ordered it. I hope I can get her one just like it or her heart will be broken. She chose this special one out of five bikes. She's nine years old and I don't want to break her heart. This is just crazy especially when you have already paid for the item.

I purchased a 1 TB hard drive from Walmart. It came in as a 26 gig. Not even close. It took 3 weeks to get to me then I sent it back on the 5th of April. It is now the 24th of April. I checked and they said they hadn't received it yet so I looked up my FedEx number and FedEx said they got it last Friday. I offered to send it to them. All of a sudden, "Oh sure. Yes we did get that. It was a mistake (with sarcasm). Your PayPal account will be credited back up to 30 days!" Warning do not buy third-party products through Walmart. We're talking 60 days or better to get a refund. It took the money right away. Hope this helps others.

I always shop Wal-Mart and often return items. As such I sometimes receive gift cards but what I've noticed is that when I go to use them there is no money on the card. Happened 4 times in Illinois & Georgia. Initially I thought I made a mistake but after receiving a gift card today then attempting to immediately use it and it indicated there was no money on it I knew I had not mistakenly used the card & forgot. The register associate came over to help- same message - no funds. I returned to Customer service-same message, no funds...Now this was the lady who just put the money on the card. She couldn't figure it out but I made my purchase at the counter and she credited my refund amount. I tried to share my complaint with Walmart's complaint department to no avail. I explained my complaint 4 times then back on hold.

I picked my items from the app based on Walmart's posted delivery availability. As soon as I completed my $200+ purchase I immediately received notification of delayed delivery. A clear bait and switch that charges me extra money for said delivery. IF WALMART CAN'T FULFILL THEIR PROMISE THEY SHOULD GIVE MY FEES BACK! If walmart says ‘this is deal’ if you pay x price and then walmart fails to do what they say then they have NO right to the money.

Incredible how Walmart credits a seller as a top seller, despite hundreds of negative reviews, allows the sale of smuggled products within its Marketplace, and still does not refund the money! A shame Walmart allows its customers to be deceived by counterfeit Chinese products and makes profit from it.

Except for one or two times a year, I had stopped shopping at Walmart due to their horrible customer service, particularly when exiting the store. After today, I will never go back to a store or shop online. The so called "greeter" once again watched me leave the cashier area after having paid for my merchandise and treated me like a criminal trying to steal from them, demanding that I show her the receipt. I asked her why I was being treated like a criminal (a thief) and she said she wasn't treating me like a criminal. I disagreed with her and asked her to call her manager. His response was just as lame; he said she wasn't treating me like a criminal, she just asked for the receipt. That is treating me like a criminal. Do your shopping at any other store. They are happy for your business and they don't use a subtle manner to accuse you of stealing by demanding to see a receipt. Never have had this problem with Target or any of the other chains!

Today is April 17th and you have still not processed my refund. I have spoken to more than 10 agents, spent over 5 hours on phone with agents since 26th till date. I will never use your online Store. Refund my money!!!! How can that be so hard!

Walmart grocery delivery is a joke at best. Ordered 34 items. Received 11 and it took 3 hours on the phone just to get a refund. Only way even Walmart+ customers can get an accurate delivery is to pay the extra fee on top of Walmart+ or you don't get 65 percent of your order.

On April 3, 2024, I placed an order with Walmart that had to be shipped. No problem usually! But this time was the worst experience I have had. I was told my order would be arriving on 4/23/24. Why so long you ask? When I asked (of course through AI), I was directed to the company that was selling the item. Their answer made no sense. In the meantime, my package sat in IL from 4/6 to 4/13 when it finally made it to Ohio. (I am in MO). According to tracking info it departed Cincinnati at 4:49pm & 7:19pm, and arrived again at 7:34. Figure that one out. Today's message is departed OH at 6:05am and again at 6:36am. Arrived in St. Louis today 11:58am and departed at 2:50pm. I am 4 hrs from there and my package is suppose to arrive this Tuesday. My advise don't purchase anything that come from Windluke!

My review is for the Walmart.com website itself. They don't just sell for Walmart. There are sellers on there that advertise fake sales promotions, such as dog or cat food on-sale at a 1/3 of the regular price. Those sellers take your information and claim an order has been shipped. Your Walmart.com account will say the order was shipped, but delayed. When you check with USPS there is no such order. After making several complaints I finally got my refunds for 2 separate orders, but it took a couple weeks for one of them. All I can say is if it sounds too good to be true, then you probably will never get it. I'll be watching my credit card statements and credit reports in case they stole my information!

Walmart doesn’t support their local community; I went to the store, of them matter of fact and the first one would not let me print a key which is important to my business as I was going to give a plumber the key so he can work on my restaurant before I open the following day! The First Lady at the door said they were closed, I politely asked her if I can go to the Kiosk, in front of the store; while people were still piling out and shopping! Her reply was a head NO! I said okay and she replied with a hard "YOU'RE WELCOME!" SMH… I went to another location off Carlisle and Indian school and the associate was kind enough at least to call the CSM, Crystal, and her response was a hard NEGATIVE NEGATIVE NEGATIVE! My business is now inconvenienced to their convenience… Whoa. Nothing will come to this I know… Better yet everyone support local… love…

I eliminated this store from my life. They are hopeless. I better pay higher prices for EVERYTHING on Amazon than will lose my nerve with Walmart. I cancelled the membership and requested the refund. After I opened the case on PayPal, the source I paid from, these "clever people" send me partial refund to the credit card, which was closed a year ago. To make the long story short, I keep the dispute open on PayPal and will be sure they returned my all money. I will drive to any of FoodLion, Publix, Harris Teeter, order Amazon Fresh online, but never-ever want to hear the word "walmart" until my grave.

I purchased tires from Walmart online, they sent email stating that the tires would be here 4/9/24, then I received email saying they would be here 4/7/24! Then another email saying 4/10/24! It is now 5:13 pm no tires! I want my money back!!!!

When you pay for delivery service you should get what you pay for, which includes TEXT updates since the BOX IS CHECKED. Despite over 30 calls, reviews, emails no one can figure out the problem or cares that if I don't catch email in time I miss notifications. NO CUSTOMER SERVICE and Corporate, ethics does NOTHING!!!!

Received refund. Thank you.

Was looking for a truck top tent camper. Walmart.com offered one with a $35 shipping cost to my area 99701. After making my purchase Walmart along with Winjet started emailing saying shipping is actually $900, but we'll send it for $700. I didn't see these emails for a week as they went to my spam folder. In the meantime I received notice my order would be delivered on 3/28, which it was to Delaware.. I live in Alaska.

We bought 12 airplane gliders to stick in Easter baskets. They used to be such fun, having contests among the kids. THESE PLANES DID NOT GLIDE...THEY DID NOT FLY AT ALL NO MATTER WHAT ADJUSTMENTS WERE MADE. WalMart refused to give any refund. That is just not right. We are disappointed to say the least. What the heck ever happened to supporting what you sell?

Three times in recent months, I have bought cases of Corona Beer at Wal-Mart that were skunky tasting, like left in the car trunk on a hot day skunky. Twice they refunded my money when I returned 23 or 22 bottles. Today, I was told to contact Corona, they were not going to refund the money on opened packages. My skills do not include the ability to taste a beer without opening it. Originally, I switched to the cases when I had the skunk experience with 12 packs and for awhile that solved the problem, I thought. This purchase isn't cheap. $28.99 plus tax. I intend to give their store and it's policy it's due. No more Wal-Mart shopping for me.

Please do a favor to yourself and avoid this horrible company. We placed an order and their site was hacked to change the delivery address where the address was changed to another person's name and address. We contacted Walmart to report this where we even managed to get an incompetent supervisor on the phone where he proceeded to do nothing at all to help. They would not even stop any future deliveries for the same order to the same address. Amazon is a much more reputable company where they truly care about their consumers as opposed to Walmart where once they have your money, you mean nothing to them. I will be canceling my Walmart account and report fraud to my bank, where Walmart is equally a part of that fraud. Do yourself a favor and shop elsewhere.

Beware folks!! I ordered two items. The next day they were delivered to wrong street and address. I left delivery instructions!! As you can see by photos that's not my address. Then contacted immediately to get the driver to go back and deliver to me. Told nothing I can do until 2 days. Called back. Was given the runaround. Checked PayPal and sure enough the charge was on there. At this point I was done and I just filed a resolution with PayPal. Thank God for PayPal. I'm going to give them a review. They always got your back. Just baffled by way anybody's playing business treating you like just a number and still charge me when it's clear evidence. Thank you very much for reading this review on Walmart. Any questions you can contact me. You're more than happy to give you all the rundown.

3 days I've tried to place an order! But Walmart charged my credit card for some of my EBT eligible items, and trying to get that corrected has been time-consuming and frustrating - and of no use. Chat on the app just has the Circle of Death, had to go through the website. THREE chats, no help, just treated like a dummy with comments about how I had non-EBT s in my cart, etc. Duh! I know that, it's the EBT items charged to credit card that's the issue.

I bought a 5 pound log and when I get it home, I measure it out in smaller packaging for smaller portion meals but when I measured it out I had 4 lbs. 14 oz. just wonder I paid for 5 pounds and I got 4 lbs. 14 oz.

The Walmart app is a joke. Last week I ordered peeps for my grandkids' easter baskets. The price was great, $1.78. Today I go back into the app to order more and the package of peeps is now $8.00!! They do this all the time. From peeps Easter candy to hamburger helper. Who the hale is going to pay $35.00 for a single box of hamburger helper for $35.00 yet last week it was $2.28? They're out of their frickin greedy minds!

I paid $214.11 for something they sell in stores for between $30 to $50. I called 1-800-Walmart and had no luck, I even called the Clinton Walmart where it was bought with no luck. I also called my bank cashapp that I used to buy my order again, no luck. For no reason should anyone buy anything online if they can go buy it in stores unless they also want Walmart to steal, and not help you and blame you for their wrongdoing.

Saturday morning I order my mattress for 2 day shipping. I was supposed to get it tomorrow. It has been pushed back 7 DAYS! I would've never ordered something that takes 8 days from the day of ordering to get to me. I truly have been fooled and lied to by Walmart. Judging by other complaints I'll be very lucky if I receive my order at all. All I was offered by Walmart was "Sorry". What am I supposed to do with a sorry? I could've bought a mattress from anyone. Deceitful practices, then turn around and complain about theft? HA

I ordered a package with four products from Walmart with specific directions to include my daughter's name and room number in the address. Walmart omitted that important information, and my daughter never received the package, though they insist it was delivered. I called, and WalMart said there was "nothing they can do for (me)." I gave Walmart my money. I gave them clear directions. I did my part. Walmart failed me.

My wife hit something in the road on the night of 1/21/24. As of today, 2/18/24 I am still driving on the donut spare. 4 trips to the store have all resulted in being told I can order it cheaper online and that they cannot order the tire in for me. I've gone to two different auto centers and am told the same thing. They know it's under warranty. I get told to order online and schedule the repair.

I lived in Guyton, Ga for 13 years and went to the Walmart in Rincon, GA which was a standard Walmart store. I could set up my substitutions for my pickup orders. They would hold pickup orders for 4 days before canceling, They offered substitutions by texts while shopping for everything out of stock and you could say yes or no so you had a choice. I moved to Statesboro, Ga in 2023 and went to the local store and it was so dirty and had so much stock scattered throughout the store and the employees favorite words are No or I Can't! I have contacted Customer Care (CC) so many times concerning this store because of so many issues. It was night and a day from my old store to this store. My pickup orders are blocked from setting my substitutions and the store is aware but say they can’t help to call CC every time.

I bought a variety pack of ol'roy dog food. When I got it home I took the plastic off the dog food cans and a can had been smashed and had gotten all over the cans. The smashed can had molded and is awful.

Avoid Walmart Delivery (and shipping as you can get a delivery when you select shipping): The driver (like Symphony, Monica in the Bay Area) will come and make a picture of your package in front of your door, and leave right away with your package: For Walmart, it's a proof of delivery, and will not refund. And even if you selected 'Shipping' on purpose, they will make a 'Delivery' for their convenience with their unreliable drivers. I'm going to delete my Walmart Account as they don't listen to their customers.

Horrible experience with the Lake Park location! I returned a gift purchased from my wedding registry back in November 2023 and was told by the associate that they couldn't put the return funds on a physical gift card so they printed a receipt with a GC # and PIN and handed it to us. We didn't attempt to use the GC until the end of January when we were told there were no funds on the GC. We were told we needed to call customer care to have the issue corrected.

Staff always great at Medford OR Wal-Mart, bifocals bought in August, am on the 3rd lens replacement due to cracks in the PLASTIC lenses from what the tech says is improper installation, they've installed the last 2, these lenses would have not lasted 30 days with a child, they also scratched so easy they could be considered a bait and switch to buy the more expensive lenses, might be considered hazardous for children, parents beware!!

I ordered a liner for my slow cooker. I got notified that it was delivered. It was nowhere in sight. I got a hold of customer service. I was told I had to wait 48 hrs before they could do anything. I waited and still nothing. I contacted customer service again. Their explanation was that the drivers would mark it delivered when it's changing hands from one carrier to another. In the meantime I was pissed because of the wrong information that it was delivered and not. The ways I suggested them to fix the problem they kept telling me unfortunately they can't do this or that. Which was getting more annoying. I don't recommend ordering online through Walmart. I only did because the item was a little cheaper. I should have just ordered it from Amazon like I do everything else. Moving forward I am going to take this lesson and mistake and never order online from Walmart again.

I was shopping on Sunday to get me a drink from the liquor store and the nasty cashier addressed me as she is called the "grumpy old lady" as I tried to pay for my $3 drink she then called me a ** as if she was trying to make me punch her in the face, but I rather let the world know exactly what type of people work at Walmart. Looking for an attorney because that added to my depression. If that's the case maybe grumpy old ** women shouldn't work, there. I bet she would not have said this to her mother or even her own boss but I'm ** so.

I spoke with Kim on multiple occasions. I highly recommend her! She is a great asset to your company. She made me comfortable with the recommendations given. Nothing was forced. Excellent representative.

They messed up on my order and I tried fixing it but their customer service might as well be non existent. They didn’t do what they said they would do.. Save yourself the headache and order from Amazon or anywhere.

Resolved.

I purchased the X Rocker, said in stock, end up ship, got later then told Saturday. Got item, was mark down 25. Called, get price adjustment, can't honor due price change through day. So now returning. This not 1st issue, started out I had issue with order. Customers service was about customer, now they have no care for customers at all. It's got awful. Walmart + is become waste money. Someone should do something about how horrible they got and each person chat tell you something different

OTC users beware! OTC orders below the order minimum are to have the below minimum fee waived. Walmart is now applying that fee to any other card you have on your account. Watch your charges and other cards! This is allowing Walmart to get around the OTC waiver!

I ordered a medium firm mattress trough Walmart.com but I received a medium too soft one. I returned it immediately, after three days. I received a refund after TWO MONTHS! and after wasting a considerable amount of TIME, and MONEY on calls, emails, faxes, certified letters and so on. The negligence of Walmart.com by delaying a legitimate refund reflect their bad faith in their deplorable bad business practices. I never will order any items from them. Please be aware!

I return a watch via FedEx to Walmart, they received on 12/07. Then I was told I didn’t return and they reversed the credit and put my name as I violated return. While this was Wal-Mart employee's error.

Do not buy Apple products, they are fake. I bought some headphones on December 16, 2023 and they didn't work, one of them fell apart and couldn't work with my iPad or my cell phone. We returned them but they didn't understand that they were fake because the number on the charger didn't match with the original box and only They gave us money back as store credit of more than 200 dollars. Do not buy electronics from Walmart, they are fake.