Wal-Mart Reviews

I am sharing my recent experience with Walmart because I believe other customers should be aware of what happened and take extra care when receiving their orders. Within a very short period of time, I experienced multiple order issues involving both delivery and warehouse fulfillment. While Walmart ultimately provided refunds in some cases, my primary concern is not the refund itself but the apparent lack of investigation into the root causes of these problems.

These incidents occurred at the Walmart Supercenter #3253 located at 108 Washington Towne Blvd N, Edinboro, PA 16412. Over a period of 3 days from June 10th through June 12th, my grocery delivery order was repeatedly delayed, then rescheduled, then canceled and reordered again. This pattern repeated itself over & over for THREE DAYS until finally my groceries were delivered on the afternoon of June 13, 2026. I had multiple calls with your distribution center & their service was professional & they tried their best to get my deliveries, filing complaints & contacting the store directly but the Walmart store in Edinboro kept providing the excuse that no drivers were available. Was no one in their customer area getting deliveries over this 3 day period or was I the only one for some reason?

Package was dropped at the wrong location as was shown in the photo. Walmart will not refund or replace the item. They so kindly appreciate how frustrating it is that they won't remedy the situation and are keeping my money without providing the item.

I bought a hose at one Walmart. They had a huge display. It was not the correct hose. I lost the receipt. I returned it the next day still in the package and unopened. I asked if I could exchange it for the one I was supposed to get which was more expensive. They said since the hose I bought was more than 25 dollars I could not do this. I went to another Walmart and they said since it was more than 50 dollars I could not. I went to a third Walmart and they were very friendly and told me to go get the one I wanted. I ended up buying 2 of them. I couldn’t understand why the first two stores were so different and had different price constrictions. They weren’t even nice people.

My wife ordered pickup for the house for the 5lb 80/20 hamburger and the store substituted for the 1lb cubes of 93/7. The website refused to decline the substitution, the employees I talked to refused to substitute, and my wife stood in line until the meat was warm. Never shopping here again

There was a older lady in her 70s or so named Saundra who kept following us around even after we told her not to. She kept telling us the stuff in our cart was very unhealthy and told us we needed to cut down on the fatty foods. I love all the other employees tho. You guys are great 🫶.

I ordered online a flash deal for a cordless vacuum cleaner. I received a notice that it had been delivered. It was not. The photo the delivery driver took was not of a home or apartment. It was a long distance view of a building nowhere near my condo complex. After 4 phone calls, I was told that it could not be replaced nor would they give me a comparable one for the same price. All they will do is issue a refund. Do not buy from Walmart. Customer Service is a bad joke.

When you buy a labeled "seedless watermelon" and it's full of seeds.

I don't usually leave bad reviews but this one is well deserved. Unfortunately, my insurance company they have where you get fresh value items and stuff and this is the second month in a row that I've ordered from my insurance company for their fresh values and unfortunately, they go through Walmart, of course. Walmart has to be one of the most incompetent delivery places there is. They'll tell you that your product is on the way after 4 days and then they send you an email because that's the only way they communicate with you, that they attempted to deliver it, and that they couldn't get into the building, which is bull.

Over a year ago I lost my Walmart+ account. It was unceremoniously disabled them telling me I misused the "item not as described" regarding a return. I selected that on the advice of a customer service rep I was speaking with while I was filing the return. In the process Walmart kept the online credit amount I had and a cash back balance I had accrued. The least they could have done was issue me a card with store credit in that amount but they would not. They were very surprised when I told them that because of that I would never shop with them again.

Walmart.com has been deceitful, pushy and the front line customer service representatives have a poor habit of thinking that they control a customer's life. The customer service acts as though they are managers and they will NOT transfer a customer to manager if requested. I have ordered items that continuously get cancelled. This has been a huge waste and then dealing with the awful customer service representatives has wrecked havoc on my disabled life. I would never recommend this to anyone ever.

Ordered on-line. Shipping details have item#1 sent FROM Massachusetts TO China before being shipped back to U.S.!!!! Item#2 was sent FROM Canada TO China and then to U.S.! Customer service could not explain why!!!!

I have had a Walmart+ account for a little over 2 years. Walmart has never been that good. But they were, until recently, passable. About a week ago, I placed a delivery order for groceries. The order was delivered to an unknown address. Walmart eventually gave a full refund but refused to redeliver to the correct address. I had to go elsewhere to get my groceries. As of today (05/22/26) Walmart refuses to deliver to me at all. It would seem they have chosen to blame me for their employee's inability to read an address. I have canceled my Walmart+ membership and will have to get my groceries elsewhere from now on.

Walmart app for shopping and pick up is not safe to use. I have had my personal card compromised from this app with purchases from other Walmarts. It was clearly done by someone who had access to the app. Also Walmart has been taking 100 out of my account for the last 4 years without my permission as a membership fee. I did not agree to these charges and did not know about it, never used membership benefits because I was completely unaware. They refuse to refund. Do not enter card information into their app, and make sure you monitor charges closely. This app is not safe.

Very disappointed with Walmart.com customer service and account support. For weeks, every online order I place has been automatically canceled due to a “verification process,” even though my payment methods, billing information, and account details are all valid and correct. I have called customer service multiple times, been told the issue was escalated, and even received emails from Walmart stating that their Fraud team made “adjustments” to my account and that I should be “all set for new orders.” Unfortunately, the orders continued to cancel anyway. I was later told they would escalate the issue again to Fraud leadership, but the problem still has not been fixed.

I wouldn't have wrote this review had Walmart had an online address that I could have sent my concern with pictures. They ask for a UPC code from the Walmart receipt from the purchase. Who saves receipts from groceries a month or more after the purchase? This is probably tailor-made to keep people from posting those exact experiences. Without that UPC code, I cannot send the email. Luckily, this site accepts pics, and I can let those know what prizes are in the boxes of Great Value Oatmeal. Ate most of the two packets I made and found a Tick near the bottom of the bowl. I thought Cracker Jack was the only item that had a surprise in the box. Wrong. This would be easier to address if Walmart allowed feedback or addressing an issue without needing that BS UPC number.

We have found that the product choices have gone down considerably. We used to have a choice of dairy-free products. Now they have gone to what I can only assume is their own brand. However, for cheese, they use cashews, not taking into consideration people who can't eat that. No dairy-free sour cream options were available. What we used to like about them was the fact that they actually had options, which is something we didn't find often in OK stores. And now losing the ability to order from Kroger has made it even more critical to be able to find products that used to be carried by Walmart. We are very disappointed.

My experience with Walmart.com has been beyond disappointing and frustrating regarding an order that arrived with a missing part and a defective hood. As a long-time customer who has spent a significant amount of money with Walmart over the years, I expected better customer service and accountability in resolving this issue. After discovering the problems with my order, I contacted Walmart customer service multiple times seeking assistance. During one of the calls, a representative informed me that my issue would be escalated and that a request for a $200 refund would be submitted because the manufacturer advised that it would cost approximately $200 to correct Walmart’s error by purchasing the necessary replacement parts directly from them.

The product shipped was in a box that had been opened and taped back shut. I opened the box and the product had been used. It took forever to get someone on the phone to try to address the issue. And to my shock they did nothing.

I don't recommend anyone do business with them!! We've tried to get money back from them. We went there and ordered tires.

Very disappointed with Walmart! There is a $6.99 charge to place an online order less than $35.00. Unfortunately I did not see it and clicked to make my purchase of $12.99, air fryer mat. The extra charges were more than my my purchase. WALMART need extra dollars that bad or just greed! Considering not purchasing from Walmart. Beware, be careful when you place Walmart online orders!

I ordered a TCL TV. And arrived and did not work. I tried to get a return. They would not let me just drive into their store. That's 5 minutes away. I had to use FedEx and ship it back. Now, a week later, I'm still waiting for a replacement. Give me know what it's out of my hands and not my problem and already paid for. I ordered this Monday. It is now Saturday and I still don't have my TV. Which I had plans for this weekend since my other TV, They refused to help in speed this up. All that customer service is nice on a phone. However, they do nothing the buying. Everything on the system can't do this can't do that. Can't do this can't do that. I just want the TV I paid for. Why is it so hard? I will never order anything from them ever again. If they don't have it in stock at the store, they will get it. They pretend to be Amazon with 0 service like Amazon.

I ordered 2 pairs of men’s jeans online. I canceled them as soon as I literally paid for them. They said the order might not be able to be canceled because it is in the middle of processing which is a lie because I just push paid so they decided they were gonna send the jeans anyway then they end up canceling the order because the packaging was damaged and they sent it back to wherever God knows Walmart warehouse is so when I contacted them to tell them that I had canceled the order they told me they canceled it due to damage packaging.

Beware, I made an online purchase to be delivered. The items were sent out but never delivered. I had to make several calls, got hung up on three times. Finally I was put through to pick and delivery. I had to pick up myself. My order was wrong and I was charged a delivery fee plus their automatic tip. To make matters worse they have a hold for $67.44 for 6 days already after they got paid the same day. Worst customer service and they are crooks. BEWARE!

Order number **. The Snack Store Bundle Bon Appetit Bear Claw, Pack of 3 (5 oz) I ordered this via WAL-MART’s website online. They took the $9.16 out of my bank on April 22 then I got an email telling me it was delivered on April 27. It was NOT delivered. WAL-MART does not have a picture showing that it was delivered. When I call the customer service number to get a replacement or a refund I spoke with an AI that informed me that WAL-MART does NOT replace or refund items that they do NOT deliver.

Walmart is a nightmare and I'm so sick of them. I paid for a membership that was supposed to be 12.95 a month. They charged my card 105 dollars and then said it was for a yearly membership which I did not pick. They refund it and instead of releasing the hold immediately I'm having to wait days to get my money back. I refuse to buy from them anymore. They are awful so far as doing business.

I was wanting razors. They have some kind of lock on them and it took 10 mins for someone to help me, I think if things are going to be locked they need a person in every department. Also the people that are getting to go orders, they will get in your way and not move or they are in front of the thing you want, with that big cart and most of them look like they don't want to be there. Don't get me wrong not all of them are like but most of them are, it's terrible to go in there. I shop there every week for groceries and other items. So spend a lot of money there. Please tell the people that are getting to go orders to be more respectful.

Walmart + in Springfield, Mo on Glenstone is very bad about being out of stock and delayed deliveries.

So my son and I ordered groceries on April 7th then sometime shortly after, for no reason, they canceled the order. And instead of just releasing the hold, they charged our debit card and EBT card. I have called multiple times! It took until the 15th to get money back on the debit card, and I'm now being told they issued a refund on the EBT on the 13th, and we will not get it back until the 5 days which is the 21st, which is 8 days. There is nowhere to make a complaint no one answers the phone! Normally, it takes 3 hours to get a refund on your EBT from them but for some reason, it takes 5 days, which turns into 7 days or 8 days when you talk to them. We still have not received the refund of almost $400 and waiting with no food! Very disappointed, Walmart! A multi-billion-dollar corporation could certainly do better!

Another reason I HATE Walmart. I go buy a TV for the garage. It just happens to be a Vizio. I had not purchased a TV for some time and I guess I am behind the times. You have to have a Walmart account to set up previously mentioned TV. No this is where it takes a BIG turn into utter BULLSHIT... I had a WalMart account (Who Doesn't) that was tied to a old ass e-mail that I never used. I had reason to believe it had been compromised, so I went through the process of trying to find my password for this account and finally after many windows, questions, pointing out bicycles in pictures and if I would ever have children the first one Yahoo Corporation will proudly be the recipient of. Good thing I am past the age of having to any kids. How do you explain to your loved one that, "YES let's build a loving family but the first child we have to give to Yahoo." I really needed to delete my account.