Wal-Mart Reviews

I brought a product called Stuffed Puffs and they were 2 months expired. I didn't realize until after I ate them. If I had known that this item was expired, I wouldn't have purchased it. I trusted Walmart but now I know not to.

I took a passport photos at Walmart. The photos were obviously not sharp, but the employee insisted that they are good enough and he gave me a certificate. Passport Canada's employee rejected it and even laughed at it as I expected and she told me this certificate means nothing and I had to go get another one from a nearby studio. To my surprise, Walmart photo employee and her manager said they won't reimburse me and offer to take another photo which I rejected as there is no need for it and eventually escalated to customer service who agreed to reimburse me. When I asked for the branch manager to launch a complaint, they told me to try another time and I might find her. Very bad customer service. If you need photos, avoid the Walmart and if you need to complain, my advice is to go to social media.

The women I spoke to seemed like she didn't know what she was doing. They need to retrain their representatives. Putting me on hold 3 times and taking forever. Maybe some have more knowledge who knows.

Walmart+ should be renamed Walmart MINUS. Their software is buggy and will cost you a lot of extra work, and in my case I had to lift a microwave oven that I expected to "drop off" at the store: I expected at least some help since I am a 76 year old woman with a bad back. I managed to get the microwave into a shopping cart and go stand in line for over 5 minutes to return the item. I immediately cancelled the service when I got home. GOOD RIDDANCE to Walmart MINUS!!!

My experience during shopping at the Tacoma Walmart Supercenter store in Tacoma on 4 different occasions since 2024 off and on. The bullying, stalking & harassment by certain employees and staff has made me feel sad, depressed & feeling like I had no rights as an ** woman to shop in Walmart with dignity, respect and peace. Without Tacoma Walmart employees following me around inside the store while I shop. I've spent $1000's of dollars at Walmart in Tacoma since they've opened for years. By **female staff of Walmart Tacoma store. Who falsely accused my on May 03, 2025 of possibly walking out the store with items that I had the cashier clerk void on my receipt. Because it went over my budget.

Have charged me for many months for 2 memberships fees. Have contacted them several times and was told would be looked into and would be corrected once by ALI and after no response called again talking with SHAMAIM and told they saw why it happen giving me credit for pending fee was not credited but was charged again resulting in a 3rd membership fee all charged within a 30 day period. I've requested cancellation of any memberships as it seemed to be my only solution.

Walmart is using tariffs as an excuse to raise their prices. I noticed even before the tariffs started on any country anywhere that Walmart raised the price of coffee a dollar and now it's gone up again. Walmart is just using the word tariff as another excuse to raise prices. I checked on an item this morning and even Ace Hardware one of the most expensive stores in history it's cheaper than Walmart.

I ordered online for delivery in 3 hours or less for my son's birthday. When the delivery arrived 1 minute late I received a message that my delivery was attempted but unsuccessful. I was standing outside looking at the driver because I was tracking the delivery. He didn't speak English, just said 1 minute and called someone. I'm already on the phone with Walmart as soon as I got the text about my delivery. The Walmart associate asked to speak with the person on the phone who was refusing to allow the driver to give me my items I already paid for. I paid extra to have it delivered on time and now you are basically stealing my groceries.

Walmart call in customer service is among the worst that I’ve encountered in retail stores. I’m not surprised that Amazon is ahead sales transactions. If you call in and get a guy named Victoria, be ready for subpar service.

I recently placed an order for a Lenovo idea pad. I was told that it would be delivered by 10PM the following day. No updates (have had this experience before with other orders). Three days later the "track your order" site states that the order is scheduled to be delivered three days ago. I have spent time on the phone and on chat every day (at least 3 hours so far) with no additional information. The only option I am offered is to cancel the order and reorder it. No explanation as to why that would get me my item any faster. Of course they have significantly raised the price since I placed the order - hmmm could that be why? I thought we were in the technology age, why would a large organization like Walmart not be able to provide accurate delivery and status updates?

WALMART 850 Cherry Avenue, San Bruno, California 94066. RE: WALMART STEALING MONEY. REQUEST FOR PUNITIVE DAMAGES / REQUEST FOR REIMBURSEMENT for the hours lost (5.2) from speaking on the phone with WALMART representatives who lied to me/gave me runaround plus refund of monies taken without my permission and not returned to me.

Had ordered a bunch of items online for my daughter's birthday... Had 7 items not delivered but it was marked delivered .... No my area does not have theft and usually a pic was taken when delivered... This part of order did not have a pic taken after delivery... 2 more items were out of stock and cancelled ... They are being very unreliable .... I got a 10 dollar voucher as a apology but I rather have had my items ... This has happened once or twice for a few years now and I do not think I will order from them online anymore ... Not happy!!

Walmart is a behemoth of a company that thinks it can treat its Customers without respect. My number is ** if you would like to join me in my class action suit against WALMART. Walmart cancelled my account without a reason and now will not let me return any products to their stores. What Walmart did is illegal, unethical, and unprofessional. My attorney says I have a seven figure lawsuit against Walmart. My number is ** if you would like to join me in my class action lawsuit against Walmart. By the way, Amazon knows how to treat its Customers with respect.

Me and my fiancé went to Monticello Indiana last night to the Walmart to pick up a patio furniture. The young man that was assisting us was very rude. Told us to go get it ourselves finally after being asked where the carts were. He said he would get one. When he got one just took off without us time we got up there. He finally asked what color. He grabbed it, pulled it and hit the floor so I’m hoping it’s not broken when we open it. He seemed he hurt his arm when he pulled it down. When asked if he was all right he completely ignored us, walked away with the cart to the register, did not say a word, told us how much it was. We paid. He pushed it right out the door. Without us stood there, waited for us to tell him which vehicle. Very rude young man. Other than that, we shop at Walmart in Monticello all the time. Great employees. Never had any other issues with that Walmart. Great location.

First, I always have great interactions when I do pickup. I have never had a problem with the employees, they are always friendly. Sometimes as a Walmart+ member and when I’m not able to pickup, I get groceries delivered. My order was not delivered on time. I was told by customer support to give it until 8 pm for it to be delivered, which was fine with me. Things happen. That’s understandable. An hour later, I open up the door and my delivery is there, but I got no notification from the app or the driver that it was there. The delivery picture wasn’t even an image of the delivery at my door. The driver named Courtney took a picture from her car of the building with people in front of it. 30 minutes later, I finally got a notification that said the driver was on the way and it was delivered. Somehow the app now says the order was delivered at 2:53 pm. So which is it? I am not happy in the slightest.

Walmart online shipping falsely advertising arrives in 3 days. I ordered a doughnut pillow. Said arrives in 3 days. Then after I ordered it says it will arrive late which will be 15 days. I spoke with customer service and he admitted that they know about the issue and would be working to fix the misleading advertising. First he tried saying it says it will ship in 3 days then said 3 days means to different facilities. Then when I said false advertising he said they knew it's misleading and they were going to try and fix the issue. I've been ordering from there 3 yrs. It always says 3 day arrival. So this isn't a mistake. It's false advertising to get your money.

If I could leave negative stars, I would. I ordered two $200 Vanilla Visa eGift cards from Walmart.com, and weeks later, they are still stuck in processing purgatory. Spoiler alert: I already got my money back because the payment processor canceled the order on their end LAST WEEK. It is now April 14th and Walmart is still clutching this phantom order like it’s the last lifeboat on the Titanic.

I ordered a laptop computer and the local Walmart, the delivery driver delivered it to the wrong address and sent me a picture of that incorrect address as proof of delivery. WalMart seem to think that's okay, I'm F1, they sent a picture of a D1 address which different area. Next the D1 address had a Ring doorbell and got video of the girl who delivered the package, put it down, took the photo then pick the package up, stole it and walk away and I've tried to give it to Walmart. No one wants my proof, they said day one when I called, w what would you like a refund or replacement and I said a refund. And now they're blaming me and saying I have to pay for the laptop this is insane. Walmart needs to be held responsible

Walmart. Every time I go in the Pima Rd location everyone (except for Stephen B) are rude and act like they are doing you a favor to wait on you. This time I arrived at the service entrance and 6 Walmart Employees were in the service bay. I went in and got my product and returned to the counter to pay. No one was there. The 6 Walmart Employees were still out in the service bay. I could see them through the window but no one was even looking back at the customer counter. So I waited a few minutes.

I ordered a mattress from Walmart. It was supposed to be delivered to me here in Saint Petersburg, Florida. Instead it was delivered to someone in New Jersey as evidenced by the tracking information. Walmart refuses to make this situation right. They claim that because the person in New Jersey signed for the mattress and decided to keep the mattress that there’s nothing Walmart is willing to do about the situation.

Suspended, Deactivated, and Kicked out. Walmart will not allow me to log on to their website because of THEIR mistakes! I did not receive all of my most recent order and asked for a refund because by the time Walmart responded, I had already purchased the item elsewhere. They coupled that with an order that THEY themselves cancelled and with an order in which THEY sent the wrong size item. So now I have (really they have) "violated their policy." BE careful with this outfit because if THEY make a mistake, YOU will pay. Goodbye forever because there are many many other vendors that know how to treat their customers. This final sequence of events occurred from 03/18/2025 to 03/20/2025.

Walmart refused to delete my email, phone number and payment cards from their website. Walmart keeps your personal data forever and there's nothing you can do about it! I'm filing a complaint with the Better Business Bureau! They are not to be trusted!

Beware of Walmart! I am stunned by its indifference to customer service. In December, I purchased a wall oven and paid for installation and haul away at the same time. Cost was over $3200. It was delivered early January. I noticed the box and also the oven inside were both damaged, so I refused delivery. The following day, I called Walmart and requested a refund. After a couple of days, I received an email from Empire Appliances, the third party provider with whom Walmart contracts on this item. They offered me a discount of 20%. I declined their offer and again, requested a full refund. A day or two later, I received a refund for the oven itself but not for the installation, and haul away cost which I had paid up front, $261.

We have wasted many hours attempting to place a delivery order on an upcoming trip. Their system is full of problems, false reporting and other mind boggling issues. Our order was cancelled twice due to their faulty system. Products were reported to be available but alas they were not. After our second attempt to place an order, they stated we had several hours to add an item, once we did they cancelled the order yet again, so do not believe anything they tell you. We got charge another delivery charge even though the item was supposed to be ready for delivery. Our upcoming 3rd entry better not have any issues or we will write another bad review and go in person to a competitor, might be more expensive, but at least we will get it. In short NEVER USE WALMART'S ONLINE DELIVERY SERVICE! THEY DO NOT KNOW WHAT THEY ARE DOING AND SHOULD GET OUT OF THIS SERVICE.

Awful customer service. Never received my order. I’ve called seven times now about this order and was told that they would issue me a refund. Never received a refund. Never received a confirmation email about a refund and anytime you call and try to talk to somebody about it they just give you the same runaround, horrible horrible customer service.

I placed a grocery order this afternoon for an express delivery. My bank account was charged. The groceries were NOT delivered. It wasn't just that items were missing - nothing was delivered. Online I can request a credit to my account. I chatted, because I also wanted the tip and the express charge refunded, since the driver didn't do the job they were tipped for and the delivery wasn't made in the specified time. The only option I was given from the chat rep was for it to be refunded to my card-in 10 days. Online, it can be added to my account. I don't understand why a care agent can't do the same thing and I really don't understand why I have to wait 10 days for a refund on a product I never received. I would have been happy to have had the order replaced, but that's not an option I had either. Take a look at the photo my shopper uploaded to show my groceries were delivered - straight from my Wal-Mart account.

Ordered from Walmart.com and the driver left $800 and 600lbs of gym weights thrown across my walkway in the rain and busted the containers open in the process. To get a refund or news weights shipped out, I have to purchase a roll of bubble wrap for $25, rewrap them, carry the 600lbs of weights back outside, wait for them to pick up and process the return, wait… then place another order and do it all over again. I’m just keeping the damaged weights and writing bad reviews on every website I can find because this is nonsense.

Since Walmart cowered to Trump and canceled its DEI program we have canceled Walmart. We well boycott all Walmart services into the foreseeable future. Cancellation of DEI is in line with racist Republican policies.

I ordered 3 items, 2 were in stock, 1 wasn't. All 3 shipped separately. Lucky we found the socks before animals tore it to shreds, my package of underwear of course was destroyed and found all over the yard. I ordered replacement, emphasized PLEASE LEAVE THE PACKAGE IN THE VAN PARKED AT END OF DRIVEWAY. Received email and pic at 2pm package was delivered and left on the ground not on or in the van, by the time I got home the package wasn't there, and no sign of it. Even with pictures that prove it was delivered but missing by the time customer got home, they refuse to expedite refund!! How does see please leave in van and ignore it!!!

Bad place. Food bad quality. Put out all other stores. Under sell, put out competition then raise prices. Forces all manufacturers to move manufacturer to China low quality and the company in the USA go bankruptcy and lose 100 of thousands of jobs. Wish the USA would ban all imports for life. If the Waltons like China so much they need to move there. They all killing the USA quality of life.