Wal-Mart Reviews

The product shipped was in a box that had been opened and taped back shut. I opened the box and the product had been used. It took forever to get someone on the phone to try to address the issue. And to my shock they did nothing.

I don't recommend anyone do business with them!! We've tried to get money back from them. We went there and ordered tires.

Very disappointed with Walmart! There is a $6.99 charge to place an online order less than $35.00. Unfortunately I did not see it and clicked to make my purchase of $12.99, air fryer mat. The extra charges were more than my my purchase. WALMART need extra dollars that bad or just greed! Considering not purchasing from Walmart. Beware, be careful when you place Walmart online orders!

I ordered a TCL TV. And arrived and did not work. I tried to get a return. They would not let me just drive into their store. That's 5 minutes away. I had to use FedEx and ship it back. Now, a week later, I'm still waiting for a replacement. Give me know what it's out of my hands and not my problem and already paid for. I ordered this Monday. It is now Saturday and I still don't have my TV. Which I had plans for this weekend since my other TV, They refused to help in speed this up. All that customer service is nice on a phone. However, they do nothing the buying. Everything on the system can't do this can't do that. Can't do this can't do that. I just want the TV I paid for. Why is it so hard? I will never order anything from them ever again. If they don't have it in stock at the store, they will get it. They pretend to be Amazon with 0 service like Amazon.

I ordered 2 pairs of men’s jeans online. I canceled them as soon as I literally paid for them. They said the order might not be able to be canceled because it is in the middle of processing which is a lie because I just push paid so they decided they were gonna send the jeans anyway then they end up canceling the order because the packaging was damaged and they sent it back to wherever God knows Walmart warehouse is so when I contacted them to tell them that I had canceled the order they told me they canceled it due to damage packaging.

Beware, I made an online purchase to be delivered. The items were sent out but never delivered. I had to make several calls, got hung up on three times. Finally I was put through to pick and delivery. I had to pick up myself. My order was wrong and I was charged a delivery fee plus their automatic tip. To make matters worse they have a hold for $67.44 for 6 days already after they got paid the same day. Worst customer service and they are crooks. BEWARE!

Order number **. The Snack Store Bundle Bon Appetit Bear Claw, Pack of 3 (5 oz) I ordered this via WAL-MART’s website online. They took the $9.16 out of my bank on April 22 then I got an email telling me it was delivered on April 27. It was NOT delivered. WAL-MART does not have a picture showing that it was delivered. When I call the customer service number to get a replacement or a refund I spoke with an AI that informed me that WAL-MART does NOT replace or refund items that they do NOT deliver.

Walmart is a nightmare and I'm so sick of them. I paid for a membership that was supposed to be 12.95 a month. They charged my card 105 dollars and then said it was for a yearly membership which I did not pick. They refund it and instead of releasing the hold immediately I'm having to wait days to get my money back. I refuse to buy from them anymore. They are awful so far as doing business.

I was wanting razors. They have some kind of lock on them and it took 10 mins for someone to help me, I think if things are going to be locked they need a person in every department. Also the people that are getting to go orders, they will get in your way and not move or they are in front of the thing you want, with that big cart and most of them look like they don't want to be there. Don't get me wrong not all of them are like but most of them are, it's terrible to go in there. I shop there every week for groceries and other items. So spend a lot of money there. Please tell the people that are getting to go orders to be more respectful.

Walmart + in Springfield, Mo on Glenstone is very bad about being out of stock and delayed deliveries.

So my son and I ordered groceries on April 7th then sometime shortly after, for no reason, they canceled the order. And instead of just releasing the hold, they charged our debit card and EBT card. I have called multiple times! It took until the 15th to get money back on the debit card, and I'm now being told they issued a refund on the EBT on the 13th, and we will not get it back until the 5 days which is the 21st, which is 8 days. There is nowhere to make a complaint no one answers the phone! Normally, it takes 3 hours to get a refund on your EBT from them but for some reason, it takes 5 days, which turns into 7 days or 8 days when you talk to them. We still have not received the refund of almost $400 and waiting with no food! Very disappointed, Walmart! A multi-billion-dollar corporation could certainly do better!

Another reason I HATE Walmart. I go buy a TV for the garage. It just happens to be a Vizio. I had not purchased a TV for some time and I guess I am behind the times. You have to have a Walmart account to set up previously mentioned TV. No this is where it takes a BIG turn into utter BULLSHIT... I had a WalMart account (Who Doesn't) that was tied to a old ass e-mail that I never used. I had reason to believe it had been compromised, so I went through the process of trying to find my password for this account and finally after many windows, questions, pointing out bicycles in pictures and if I would ever have children the first one Yahoo Corporation will proudly be the recipient of. Good thing I am past the age of having to any kids. How do you explain to your loved one that, "YES let's build a loving family but the first child we have to give to Yahoo." I really needed to delete my account.

I hate when I get old sour rotten fruit from a place I trust. I love fresh black berry. But I spent my money on rotten on blackberry's instead. Very disappointed.

I purchased a $50 gift card for my daughter at US1 Port St. Lucie Walmart. I attempted to check out my daughters things, I was rejected for lack of funds. Brand new card with receipt. Called cashier over and said I'm 65 it's a new card did I do something wrong. She took my card to a different location comes back laughing saying zero dollars on card. Showed my receipt. No refunds. It turns out fraud was committed, verified by Walmart's fraud team, no refunds. I called the police. They came out and opened a case for me. The store manager was nowhere to be found. Buyer Beware.

Walmart has the worst customer service either Bentonville, Arkansas office. They don’t care about the customer. All they care about is the money. That’s it. I’ve been trying for five or six days to get an order that I ordered 12 days ago and when I did get it I got the wrong item. I got a plant instead of a case of Mr. Brown’s Coffee. Walmart in Bentonville, Arkansas is the worst. They have worst customer service I’ve ever seen. They outsourced their customer service to Pakistan and places like that. You can’t make it up how awful they are. Note they sent me the wrong item. They sent me a plant instead of a case of Mr. Brown’s Coffee.

Walmart has had checkout available on the website on in the app for TWO WEEKS now! My goodness, so many of us count on Walmart delivery - and they are just dragging their heels. It is offensive how little they seem to care, and how quick they are to lie "just wait 12 to 24 hours", "We are working on it" and so on. Must be nice to be so wealthy, and to have become so by taking advantage of those who are not, that you can just say 'ho hum, we'll fix it when we fix it."

Exceptionally POOR Delivery. Walmart corporate customer service is incompetent. Walmart should completely discontinue delivery service. Class action lawsuit should is the only option for customers.

Received unit not working. Called the number on it. Got manufacturer and they drag the feet getting it looked at 2 times. Told me to start refund with Walmart and they would back it. Walmart says it's been over 90 day and won't give refund. They don't care that I tried to have it fixed and it took so long. Now I have a 200 lb paperweight I have to pay to get rid of. I think is a scam and I want my money back.

Why doesn't Walmart carry PRINTED SPARKLE paper towel? I have checked several walmarts in North Carolina and end up going to Georgia to make a big purchase! I'M SICK OF SEEING NOTHING BUT A WHITE ROW ON BOTH SIDES! IS THIS RACIST or laziness in ordering! Would appreciate an answer!

On Thursday, April 2nd, I ordered several items for delivery from the Freeport, IL Walmart. I paid for expedited delivery. That night I was informed the delivery would not be possible until the next morning, Friday, April 3rd. Though the driver reported delivering the items, they were not delivered to my home. I had to reorder the items and thanks to Zain, received a refund for the items I did not receive.

Was told I would have my pain reliever with lidocaine for my infected very painful ear would be delivered to me by or before 9:09 pm est, but then they informed me they were still working on my order. Then told me there was now a 45 min delay, who then informed me at the last minute that they had cancelled my order. If they would've told me sooner that they were cancelling my order, I would've just drove to the pharmacy to pick up what I needed to relieve my excruciating ear pain from an infection, and now thanks to Walmart, I now have to suffer through the night with that ear pain, which is the worst pain I've ever experienced!

Online purchase was held by post office for counterfeit shipping label. Cost me additional $17.65 to get my item. No one! Not even the post office was surprised! Customer service said I would receive my $17.65 back. Finally got my refund $16.65! Do the math if they screw every customer out of $1.00 it's millions in fraud!!! And nobody is surprised! Walmart and I are done. I'm sick of big business in this country getting away with so much... counterfeit shipping labels and the u.s. postal service says oh well it happens a lot??!!

I work on a cruise ship, so joined Walmart Plus so I could have basics and essentials delivered to an address as I can't get off the ship to go shopping, but can get deliveries - What a waste of time and money. I have placed 3 orders and 3 times have spent in excess of 2 hours chasing up the deliveries, reordering cancelled orders because it couldn't be delivered - to a business address at a Seafarer's Centre. I currently put in an order 6 days ago to be delivered the same day to a residential address right near the shop, someone was home and waiting for the order - No one turned up and I got a 'can't be delivered - Will attempt redelivery'. I updated the address twice prior to placing the order, but it was attempted to be delivered to the old address despite the new one being on the order. It has been sitting in limbo for 5 days with nothing actioned by the store.

I ordered two wall mounted baskets from Walmart.com. They arrived today. To my shock, both were smashed and unusable. The problem is that they were packaged in just a plastic bag, of all things. I used to deliver for FedEx, and packages that are heavy fall on small packages. These originally were from China. Can somebody please tell these cheap, greedy people they're losing money to their competitors when they cut corners like that.....😡😡😡😡😡😡😡😡😡

New displays, updated clothing. I know for a fact Walmart got a deal for brand named clothing. You are now paying more for the same type of item without a brand logo. They have new digital price tags. It takes a battery to run those. More destruction of our environment is what I see in the future. The overuse of computer chips will eventually make life dangerous! To top it off they still haven't done a thing with the floors! Could they fix them so it's not so "warehouse chíc"!

WOW WHERE DO I START? Let's start with the WALMART SHOPPERS (with the blue carts) the ones hurriedly pushing their carts like a BUMPER CAR. NOT APOLIGIZING for nearly running over the CUSTOMER!!!! They often block aisles making it difficult to shop. Most employees that I do encounter are pretty nice I guess since they don't acknowledge the shopper. Also the electric scooters need revamped or something there have been several times that the scooter JUST STOPS with a message saying "I've gone beyond the premises in the store....but we're in the meat department. >>> Now the GOOD part of this review....of all cashiers JERALD is the most CHEERFUL AND KIND cashier very patient. GIVE HIM A RAISE AND ACKNOWLEDGE HIM for the work he does!

I purchased a pellet smoker/grill for over 300 dollars through Walmart online. Turns out it was from a 3rd party seller in China. All I received was a 4x6 inch empty plastic envelope from a freight forwarding company in California. Walmart did not refund my money. The issues and evidence could not had been more obvious. They are not to be trusted. I communicated with Walmart on multiple occasions and kept them informed. I was told multiple times not to worry. Walmart dragged it out for almost 2 months. Then they told me no refund. Buyer beware.

Walmart at 72nd & Sheridan of Westminster. The cashier just talk & talk & talk like she is on drug, the other older retired cashier sorta kept talking like both having a tea party. The line is getting long like a concert ticket. Do I have an effect on people every time they see me, and they just talk out of nothing?

I ordered 4 tires from Walmart.com. Got confirmation of order and received 1 tire. I never got the other 3 tires. I called customer service. Got nowhere. I ask to speak to a supervisor. Got nowhere. Then the supervisor cancelled the order for the 3 remaining tires after I had asked not to cancel. I was told reorder them. I asked if they were in stock and was told yes and the price was $ 254 per tire, $ 150 per tire more and was told sorry walmart doesn't price match. I have got the runaround each and every time I have called. Have many hours invested in this matter along with a truck I can't use because it needs tires badly. This is unacceptable.

There should be a zero star option. My experience with Walmart has been consistently terrible, whether shopping online or in the store. Honestly, it feels like the same level of poor service in both places. Online orders are a mess. Items show as available but suddenly get canceled, substituted with things you never asked for, or delayed without any clear explanation. The pickup process is slow, disorganized, and half the time the order isn’t even complete. Customer service usually gives scripted responses but very little actual help.