Wal-Mart

I placed my pick up order and it was missing 9 items even though I allowed substitutions. I couldn't get milk, tomato sauce, onions, shredded cheese, bacon, stewed tomatoes, water, lansoprazole, and of course toilet paper. So I tried the other Walmart in town and got a few of the items, but still no toilet paper. I tried to order toilet paper online, but Walmart won't let me. They insist that I can get it from the stores. I am high risk and I have no intention of running in and out of stores looking for stuff that won't be there. I did that enough in the spring. Walmart will never compete with Amazon if they don't allow people to order what they need. I just wanted a 9 pack.

Online system crashed and product they represented as being available was not. Horrible service and system allowing bots and third parties to stock up. Shouldn’t advertise products that are not available and against PA law to not have enough for what could be reasonably expected. Take our credit cards and then site crashes. Probably another data breach.

Purchased Two Philips Sonicare Series E Replacement Toothbrush Heads Online at Walmart.com. Had to return them and store wouldn't take them as they "were sold by someone else under the Walmart name" and had a hassle and EXPENSE to return them by mail. Do not buy online from Walmart.

In the middle of a pandemic Walmart Meridian MS reorganized the entire store, now you spend 2 to 3 times as long in the store, what were they thinking, hope this is not happening at all Walmart stores.

So I ordered a tv and got a confirmation email and a delivery date of 11/18. Then on 11/14 I got an email saying it would be delivered early on that same day!. Well, late in the day I got another email saying Walmart has cancelled the order and issued a refund. With no explanation why. Good job Walmart. This is why I tell people to buy at Amazon...

Walmart will never catch Amazon. They completely lack the ability to satisfy customers based on service. I ordered something online and paid for it. Then they cancel it without telling me. Now I've missed other deals for the same item because Walmart has played a bait and switch on me. Guess what, it didn't work because I didn't buy anything else and won't be back to Walmart.com in the future.

I made an order with Walmart.com and purchased a $50 gift card. The card was shipped FedEx. FedEx never delivered package and states clearly on their website through tracking that it is delayed/lost. I contacted Walmart customer service 3 times, once through chat, and twice by phone. I spoke with an agent and supervisor which both requested that I contact FedEx myself. This is my first issue and problem. As stated to customer service, I the customer who made a purchase with their company should not have to try to locate my on item. They contacted FedEx with no luck other than an automated system. I was then told to wait 24 hours and I would receive a refund or a replacement would be shipped.

On Dec 6. 2020 I ordered a Intex 22" Queen Comfort Plush High Rise Durabeam Airbed Mattress with Built-In Pump scheduled to be delivered seven days later. On the sixth day, I received an email from them stating that the item was out of stock. I went on the Internet and I noticed they had the same exact item at REGULAR price with 10 left. I then contacted the customer support department and I complain to them, "How in the world are you telling me that the item is out of stock when you're selling the item with 10 left online?" Of course they didn't know how to answer that question and they put me on hold forever. Walmart is known for doing stuff like this especially during the holiday where they will have an item online especially black Friday and you'll put the item in your cart to do a checkout and it says out of stock just to get people on their website.

This is update version to my last review. I purchased a Roku tv from Walmart. When I got it home and tried to set the tv up on the screen it said sign into your Roku account or create one. Not having one I put my name and number in. A minute later my phone rang. when I answered it there was a woman one the phone said she was from Roku. She said I needed to purchase a 99 dollar Roku subscription in order for the tv to work. She said without the subscription the tv is nothing more than a big empty box. I told her I was not paying her 99 dollars and I will take the empty box back to Walmart and tell them what she said.

I tried to purchase a TCL 55" Roku Smart TV that went on sale at Walmart on 11/11/20 at 7:00pm. Although I attempted to make the purchase right when the sale started, I received an out of stock message. Looking through deal sites later that night I found out that for most people, the “deal” was gone in 60 seconds or less. I also found out, too late, that Walmart then “magically” found more stock of this TV at 7:30, 8:00, and 8:30 that evening. At 10:04 the next morning their website indicated that there were 94 available, but when I tried to add one to my cart I was told that it was out of stock. When I went back to the main page, it still said that there were 94 available. At 3:29 that afternoon the main page indicated that 83 were available, but the same thing happened.