Wal-Mart Reviews

I purchased a Colorway ebike from Walmart's website. It came as advertised and is a good bike for $600. Unfortunately Fedex delivered the bike upside down and with a hole in the box. My crankshaft was damaged during delivery. A new crankshaft is only $25 but Colorway refuses to send one. I offered to buy it out of pocket....No response yet. They requested pics and videos for something that was not my fault!! Just buy from a local ebike store if you want ANY SERVICE at all. The bike performs so it gets 5/5. Customer service gets 0/5.

Walmart marketplace shopping and customer service has been the biggest disappointment. My recent shopping experience of over $2,000 has resulted in the wrong sofa delivered late and missing and zero response from the seller. Walmart does not support marketplace customers as they deceptively imply. This seller offered free extended returns yet has been COMPLETELY UNRESPONSIVE with no support by Walmart. Buyers, reconsider purchasing from a reputable retailer. This was a huge mistake.

I have been a Walmart customer for over a year at least. I have orders delivered once to twice a week. This delivery contained groceries and bottle of champagne. I was aware I would need to sign for it and had my ID ready. For whatever reason, the driver was unable to scan it. He contacted his supervisor who told me ALL my items were going to be returned to the store because the driver couldn't scan the ID. The items were already in my home, and I informed the supervisor, that was not going to happen. He was incredibly rude and condescending. Had this driver entered my home, removed my items, this would have immediately become a lawsuit.

We have been Wal-Mart Plus customers for over 2 years and have spent thousands of dollars for home delivery due to our long working hours. We mostly buy our groceries for 2 households with this service and have bought expensive household items as well. The convenience was nice. Today, I was notified by Wal-Mart that a package of troll toys was delivered with a photo of the package on my porch. I went out to my porch less than 5 minutes later and it was gone. I then reviewed my cameras and for some reason, the Ring doorbell cams did not work (I'll explain later).

We purchased a mower on clearance and got home to find many components missing. Box not marked “as is” or any such thing. We made a good faith purchase and need all parts, and we want what we paid for.

I wish to raise serious concerns about Walmart.com's business practices, which I believe border on discrimination and customer mistreatment. On Cyber Monday, November 27, 2023, my attempt to purchase products at a sale price was unjustly blocked, leading to a financial loss and broken promises from customer service. This incident is part of a larger pattern of blocking purchases without justification and providing misleading information to customers. I believe these actions not only undermine consumer trust but also raise questions about fairness and ethical business conduct. I am seeking your guidance and support in addressing these concerns and ensuring fair treatment for all customers.

**** Update number 2: same crap different day. I was right to be skeptical. Woke up today to another cancelled item, no explanation. Refund to my bank card but no refund for my gift card. So it's going to be another week wait at least. I'm so over it. I've been stressing over this stupid phone for over a week. Now I get to go to work with no phone and a new born at home since Walmart had this "great online sale" that I won't even get to use since they won't honor the original sale nor do I want to. Whenever I get this refund back I will be selling it and taking the $60 hit because I CANNOT STRESS ENOUGH I do not want to deal with this headache and sad excuse of a reputable company again. Hopefully some people take this review to heart and I save them the time and hassle. NEVER AGAIN! Walmart should be ashamed of themselves.

On 12/5/23 I ordered approximately $500 in groceries for delivery. I received notification as normal except when I received a text stating my items were delivered though the photo clearly shows them in the back of the drivers vehicle. They were never delivered. I contacted Walmart, they said it would be 10 days to refund, but to order express and they would send me a $10 promo code and I waive the delivery charge. I did so. The groceries were picked out, and were in process. I saw they were "checking out" and then all of a sudden get a text they are delayed. Today (12/6/23) I called Walmart at 0700 to figure this out. Between going back and forth from the store, Walmart.com, the delivery company (whom I pressed charges on both drivers for failure to deliver and stealing my groceries) and a different department I was basically told there is nothing they can do for me to get groceries for my family today.

I purchased Dickies pants and spend $35.00 for one pair of pants and found out that the company made cuts in the product. They cut the size of the pockets to about half size to save money and di not cut the price on the product. I got so tired of things falling out of my pockets that I took a $35.00 loss and threw the pants in the trash and then I purchased the tshirt. Spent another $33.00. After only two times wearing the shirt the button came off. I purchased sewing material and sewed the button back on but for $33.00 I should not of had to do that.

Ordered tires online for installation at the Islandia NY automotive location. For 2 days I tried calling auto department and they would not pick up. The operator said she would page them overhead and transfer me. They still wouldn’t pick up the phone. After 10 minutes of getting kicked back to the operator she then got belligerent with me and hung up. I decided to cancel my $500 order. I called customer relations and Spoke with Danish **. He was absolutely ZERO HELP, in rectifying the situation. He kept firing off generic emails stating how “Walmart values your business” and wanting to “Rectify your situation”. I provided multiple solutions, basically doing his job, to which he responded no. Mind you these solutions didn’t require the company to lose any money, nothing asked was for free. They lost a customer and I will be copying and pasting this on numerous review boards. Shop at Target instead. At least they answer their phones.

I ordered tires on 11/11/23 and shortly later found a better brand on sale. I called customer service and cancelled order but whoever I talked to wasn't smart enough to document call or cancel order. I called again next day and again asked for order to be cancelled but it was shipped anyway. When it arrived I refused it and they were returned on 11/20/23. I have called their so-called customer service several times since but still no refund. I called again 12/01/23 today and got the same bull that it would be taken care of but person wanted me to stay on hold 15 minutes minimum to talk to someone else. I beginning to wonder why anyone would want to shop with them if this is how their so-called customer service solves issues.

About 11 days ago I had ordered something off of Walmart online. I waited a week after for them to send the item that I had placed an order for. They told me that they were waiting for my payment to be cleared. Strangely it was taken from my PayPal account. So I canceled my order. I then ordered the same item off of eBay they had sent the item the next day. As for Walmart I waited for them to refund my money. 5 days later. I contacted them. They said that it will take 10 days. Well, it's been 11 days now. And they never refunded my money. So I'm just posting this Here and Now for other people to learn from my mistake. Do not order anything from Walmart online. Chances are they are not going to refund your money. Especially if you order through PayPal.

The entire staff is wonderful. Each one always has a smile. Their phone etiquette is excellent. Very little wait time when picking up prescriptions. They address you by name and even wave when they see you in the store. This staff combination is great. Congratulations to all the staff.

Walmart provides customers with a not so dedicated customer -delivery model. I think during the holidays such as now, the store deliberately gives deference to large orders. Walmart is a sophisticated operation and planners have the skills to forecast traffic demand for its deliveries and operations. I placed a standard weekly grocery order on Friday, 11/24/23 to be delivered Saturday morning between 8am to 9am on 11/25/23; but it has yet to be delivery and I am writing this alert at 8:41pm Saturday evening.

That Walmart online, the sellers and the third party sellers, that have been advertising products saying it is new, when it is not new, then delivering the products with something that has nasty oil stuff on it, with the items and getting on your hands and also other times sometimes old and not working that is damage, that is gross.

I've been shopping at Walmart since 1987. Everything was good until the pandemic. Walmart has third party delivery with Doordash and Uber. I started having problems with my delivery in this community with dishonest employees. Walmart has a system where you have to take a picture when your order is left at the door. This didn't solve my situation. Some of these drivers would leave the merchandise at the front entrance of my building or at someone else's address or keep the merchandise then send a text saying delivered over time. My situation with Walmart got so out of control to where Walmart made the decision to cancel my account. Walmart blame me for the whole situation even though I left instructions on my account. Please call me and knock on my door real hard because I live in a senior citizen building with six floors.

Took advantage of free Walmart + trial and will not be renewing. They literally went 0-4 in orders. They were either delayed or just didn't show up. Customer service is not helpful and the whole experience is just not worth saving the extra dollar or two. As an example I ordered dog food 4 days ago and was supposed to be delivered next day. Still not here. According to tracking it is somewhere in PA when I am in NJ. It really is a complete clown show.

Walmart does NOT actually sell this item (or anything else online, for that matter). I ordered it, they charged my card for $267, and five minutes later they canceled the order. They said that the item is available, but it's standard procedure for them to cancel all first orders, that that anyone must order anything TWICE. That sounds very sketchy and illogical to me. They also said that they will take 10 business days (which means 15 calendar days) to refund me. This is obviously fraud. Walmart are con artists.

They should make a cut out on top of the bag to make it easier for elderly customers and people that have lost dexterity in their hands. That would make the bag easier to open by allowing a person to grab one side to open zipper closure.

I am not going to be using Walmart anymore. Also friends and family are done with them too now. They will be losing several good paying customers... I am recently disabled and don't leave the house really at all due to money and disability.. Well Walmart Plus was wonderful at 1st and then they kept getting my orders wrong or going to the wrong house. Well I would do a refund for pick up items or they would tell me to dispute it with my bank. Well now they canceled my account and want me to go in store which Isn't possible... my daughter got hers canceled too due to the same address. This is pathetic and we are all done with Walmart. We are washing our hands off them... I definitely will never ever even go into a store again.

I am an 68 year old Air Force Veteran. I retired in 2019 from Los Alamos National Lab. I retired to Las Vegas, NV. At that time, Wal-Mart Pharmacy North Las Vegas became my primary pharmacy. The professional personnel at this North Las Vegas became my primary health care immunizations administrators. Today, 10/17/2023, I am totally satisfied with Wal Mart North Las Vegas Lake Mead professional personnel. A. **

I ordered an umbrella through an online grocery shopping order. The item was to be shipped. When it arrived a week later. I was stunned. The umbrella was fit for a baby doll. No adult person can use that umbrella. Only a baby doll can use that umbrella. What a rip off.

Was shopping for a small Frigidaire refrigerator freezer online. Found one I liked at Costco, Amazon, and Walmart.com. Walmart had a substantially cheaper price. Exact same model. A well reinforced carton arrived by FedEx. Upon removing refrigerator from the box which had no significant damage, there was a broken part in the cavity in the back of the refrigerator. It was a broken drip tray with a missing piece of plastic and taped together with a metallic like tape. The small broken piece was still attached inside the refrigerator but the drip tray itself was just laying on the bottom of the refrigerator.

I never received my $150.00 grocery order. Only one email saying the order would be delayed less than two hours. It's 11:30 now. No groceries still. The previous order was lacking 60% of my order and my watermelon was left smashed in the road.

First of all Walmart needs to pay customers for being employed there. Nothing but self checkout. Ridiculous. Second Walmart starts putting out Christmas displays in September. Seriously it’s a special time of year and they have turned it into a money market. I have gotten tired of Christmas in September, October. Walmart has ruined the meaning of Christmas, I will never shop there again.

My family and I will never spend another cent at Walmart, period. I recently moved and ordered quite a few needed items from Walmart. Many order items came late, broken, &/ or defective. When I tried to address that, they abused me unbelievably - hours and hours on so many calls it’s unbelievable - hangups, impossible 3rd-world treatment, broken promises, gaslighting, and repeats of this cycle of offense over and over - and then when I pushed back at that they flagged my account and then canceled my account - with active orders still pending - telling me that I can’t do any more returns - for supposedly “violating their standards.” Unacceptable, unamerican, and absolute malarcky!

Anyone looking at reviews to make decisions on what to buy should think twice about buying from Wal-Mart. I and many other people are getting an error when trying to submit a review, the error is "The user trying to submit review is opted out", I have never opted out. Since many people are blocked on submitting reviews they can't be relied on. I have read that Wal-mart requires the item to be purchased in order to submit a review, that is fine but these errors are coming from items I HAVE purchased.

My husband and I ordered a bike for our son's 8th birthday via online through Walmart. When we tracked our order it read "delivered" on Monday, September 18th 2023. Nothing was ever delivered. We check our neighbors houses, all around the yard, driveway, and nothing. We called the customer service number, the representative stated that sometimes the delivery (USPS) drivers will mark a package as "delivered' even when it's not, and to check back in 48 hours. I can't believe the representative actually said that! In what world do delivery drivers mark off delivered, when it hasn't been?! How is this even acceptable.

Resolved and finally initiated a refund. But some of the customer services are bad. One of them told me to dispute the transaction instead of refunding it. And he told me, "You received the order and why are you contacting us."

I have attempted to put this review on Walmart.com but it indicates I have been 'opted out'. I purchased Binax covid tests online to pick up at store. Good product. Product is FIVE STARS, online shopping experience is ONE STAR. Online order Sunday 8/27/23 with Store pickup on Monday 8/28/23 around 2pm. I am reviewing to caution other online shoppers to ALWAYS scroll down before adding ANY item to their WalMart cart because the NOTICE if something is not returnable isn't visible unless you do. I picked up my order on the way out of town, and only later saw that the expiration dates were all close enough that I NEVER would have purchased the same amount of tests had I been shopping in-store. So I clicked 'start a return' on my receipt and only then found out I had purchased something non-refundable.

I have been a Walmart plus member for years now and well how this all played out has really left me in shock. Due to their errors and failure to fulfill my orders they have closed my acct due to me refusing to pay for items I didn't receive. Before I moved to my new place I rarely had any issue with the walmart delivery but once I moved it seemed like every order there was more and more items missing.

I refused a living room set that they sent one week ahead of schedule. I refused it while there was still one week left to the delivery date. They brought it one week ahead of schedule and then charged me a $155 'shipping return and restocking fee' saying it was the buyer's fault. It took Walmart 3 weeks and numerous phone calls to finally give me a refund of $665 out of my $1038 return. Their customer service said I need to call their Angi living room assembly service separately to get my assembly refund of $194. This was inspite of the fact that Angie sent me a cancellation email the day after I returned it saying Walmart will refund me directly. Each Walmart agent thereafter kept giving me different numbers to call Angie. When I finally called the 'right number', no one picked up. Will NEVER order anything from Walmart again!!

I have spent hours on the phone with no resolution since Sunday. I'm done paying for Walmart Plus and in home when I rarely get my stuff when I'm supposed to. I had to do their job in my opinion. Why should I have to fix the stores mess up? Why should I pay on time every month and not get the service I pay for? This irritated me, not only because I didn't get my order but because of the lack of effort and knowledge by the customer service representative (except for 1 that actually called the store). Bottom line is, I pay for a service, I should be provided with that service or I should be fully refunded for that service. My order was supposed to arrive between 2-6 on 8/13/23. I get a call from them at 8 telling me the van ran out of battery. Ok, then use a gas vehicle. Not only did it come up that they "attempted" to deliver it, but they don't even reschedule or even try to accommodate. I wasted hours trying to resolve this.

Reading the previous complaints, I can only concur with Walmart+ membership service in general. It’s obvious that customer service representatives are located overseas and speak broken English for starters. Why? They are trained for niceties, in the hopes to quell the poor services, it serves no purpose if the simple question why my promised delivery twice in one week did not appear. Insult to injury, I contacted the local Walmart where the delivery was coming from (1.2 miles away) the operator told me there was no store manager that I can speak to, and referred to the online customer service representative.

While it may be difficult to not shop at Walmart due to their obviously very competitive prices versus their competitors, the reason they are able to do this is because they cut corners everywhere else. Whether it’s the terrible conditions for their employees, or the overseas labor they use as their supposed customer service department, that don’t speak English and respond only with automated scripted answers, or the lack of any type of sales support at all once the initial purchase is completed, until we as consumers stop giving them our billions of dollars each and every year, you can expect to continue to receive the same 1 star treatment as evidenced by the thousands of reviews posted here and elsewhere.

I updated my phone number and I was trying to log into my account to update the information on my Walmart account. It showed that a OTP was sent to my old number which I don't have any longer. I called support and spoke with 2 reps and a supervisor. They told me that since I do not have access to the old number I would need to create a new account. The catch is that I cannot use my email address, I would have to create another account with a different email address. When I told them I don't have another email address they said there is nothing that they could do. Basically, they are saying they no longer want my business. Also since my credit card information is on my account that I cannot access, if my account gets hacked, Walmart will be responsible for the loss. I will never shop Walmart again.

I bought a 75 inch tv online using Walmart. Right after buying the tv, my bank card was hacked and charged $700 after I just bought a tv using Walmart online. Never use your bank card. ALWAYS use a prepaid card when buying online.

I ordered a pool and accessories on July 4th. On the 5th I got an email stating the pool was delayed without saying why. I called in. The 1st agent told me the generic answer that it would be here by 8 pm and totally ignored what I was asking. As expected the pool did not arrive, but the pre auth was still in my account. Called in again. 2nd rep also ignored my needs. So I went to website and canceled the pool. I was told I would receive an email when cancelation was complete. I did not and I called in a 3rd time. I requested a refund for the canceled item. 3rd agent couldn't help but escalated the refund request to a different department who was supposed to call me back in 24 to 48 hours. No one ever called me back but the pre auth did disappear from my account.

Thieves and charlatans! Ordered a computer for 1k - never arrived. Put a blame on me and closed the case. When I called immediately upon “delivery” at 2 pm asking where it is, Walmart said it was signed for. When asked to be provided the proof of signature, they told me that it’s against their policy and hung up on me. In the morning I was provided with a bogus document, a fake signature on it and time of delivery 8 pm, while the call was made at to 2 pm that day reporting the loss. No help, no sympathy, no understanding, no apologies. A bunch of liars and thieves.

I bought the Expert Grill because I've had one before and I've used it about four times and this weekend the 4th of July my son and I were going to grill. We turned the gas on and we're warming it up and there was Flames coming out from under the handles where the metal pipe is and I do keep it covered by the way and all of a sudden it was catching on fire. It burned all the knob. It burnt my son and the whole front of the grill till we could finally get the gas turned off before it blew up and it has a faulty part in it and I want them to replace that Grill. I have not used it that much but my son got burnt and I have pictures.

The employees at this Wal-Mart in Neenah need to be more diligent and punctual. I saw two BB cartridges in the automotive section, and I saw an empty cell phone product case in the sporting goods section. This place has certainly gone downhill in the last few years.

Walmart.com. Update: Today is June 28th and my dog food is still not delivered!!!! And I never received an email message about this. I am out of state and my dog sitter has no more dog food!!!! Walmart.com online said my items would be delivered the next day. After I purchased the items online on June 17th, it indicated the dog food would be delivered in 4 days. I need dog food in one day and now Walmart has my money I need for the dog food. Refunds take 5 to 7 days.

I bought paint at store in Burke, VA waited for the "paint guy" (told it was Mohammed) to come back to do the tinting. After a while told Mohammed was gone for the day and I could come back Tuesday when he would be back in. Came back Tuesday with paint, no Mohammed. Told, by Neezem, there is no Mohammed and that the mixing machine hasn't worked for a year and hasn't been fixed. Told I could get it done at Fair Lakes store. Asked Neezem to call to which he does and says they don't answer. Go home and call Fair Lakes, their machine doesn't work and needs to be fixed. Call Customer service, told they will call Regional Marketing Manager and get back to me.

Purchased online e-gift card for Membership for Father who can’t drive. 3 days later, still no card issued. I’ve spoken to 4 people today, an hour and 45 minutes later- still no card. Never again! Beware!

Horrible customer service for online orders: 1. Close your online account washout a valid reason. 2. Your online gift card balance can be suddenly lost or forfeited. Calling customer services number is no use no help.

Hello, I was harassed at Walmart in Parker, CO by employee Francis whom caused an humiliating scene in front of a few dozen people by screaming a storm of violent vulgar words directly at me. This happened recently when Francis watched me check out at the self checkout right over my shoulder, and then harassed me for my receipt right after I finished checking out. I politely ignored Francis, but this is when he screamed a a storm of curses at me. This is the 4th offense where I was harassed like this, at this Walmart. This whole situation is unacceptable behavior for all Walmarts to not have policies in place for greeters to not harass customers. There is no policy where I am obligated to show proof of purchase, therefore Walmart is legally liable for harassment everytime they falsely accuse customers of theft by asking for proof of purchase at the door.

I stopped by this Walmart with intent to grab a few quick groceries. When I arrived and entered there were not shopping carts. I walked down to the other entrance, still no shopping carts. So I asked a Walmart employee if it would be possible to get a shopping cart. The employee stated to me: "If you want a shopping cart you will have to go find one in the parking lot." SO NOW I HAVE TO WORK AT WALMART TO SHOP THERE? I decided that the Fiesta up the street would not require me to search for a shopping cart. Oddly, as I exited the Walmart I noted that a large number of shopping carts were stored outside out of reach of customers and, yes, there were carts in the parking lot.

Belinda harassed me. Said that I wasn’t in need of the medication I have taken for 9 years. I have AVMS. I have scoliosis and have spondylosis herniated disc (8. She had the name brand in stock and repeatedly told me the script was not written correctly. My Dr. had to put name brand required for medical condition in 4 places. She said she would only give me a partial fill even though the doctor ordered and the insurance company said no partial filling. She yelled at me. She was cruel. No compassion at all. Stay away from here if you have chronic pain.

Walmart’s Online product description states “salt & pepper shaker set”. I ordered one set. But received only one shaker. After I contacted Walmart, the vendor emailed to say I have to order and pay for two pieces to receive a set.

Visited Walmart yesterday. I needed a lot mainly a cell phone. Went to electronics and decided on the Samsung Galaxy A23 5g. I asked if would need a refill card or could I buy one when I set up the phone. The merchant said "yes you would need one if you don't already have an account with Straight Talk". I didn't have service so I purchased it and the A23 then continued my shopping. I gathering the that I needed, stopped at the self check out, waited at the front entrance for the phone to charge. Tried sending up the phone but the activation key disappeared when I put in my information. Someone not only reported me for STEALING THE PHONE I JUST PURCHASED, but they put my imei and my name on the internet giving people access to my device. I tried to returned the first cell phone and they acted as if I was trying to STEAL THE SIM CARD FROM THE PHONE I JUST PURCHASED.

Walmart.com SUCKS. It's not even worth giving one star. Never order from them!!! My order number **. The system is also messed up, and I return and get a refund, but I haven't received it for 3 months until now. In addition, my account is arbitrarily closed, making the refund process even more difficult. It was so hard and annoying that I thought about just forgetting it, but if the amount is 120 dollars, I shouldn't give up, right? Every time I call, I have to state the situation from the beginning, and now it's hard to even connect by phone. NEVER BUY FROM Walmart.com!!!!

PLEASE bring back 24 hour shopping!! I shop at Walmart several times a week but I am reaching the point of boycotting all of the stores in my area. The main problem is the online shopping department. The employees who are responsible for picking out the online orders are rude and in everyone's way. Maybe Walmart needs to set a time for online shopping. It is a problem when their big blue carts are in the way of other shoppers who actually come to the store and shop for themselves. I used to shop between 12 midnight and 6 am which is the best time to go to Walmart. I was at my local Walmart earlier today, but couldn't finish my shopping due to the online shoppers.

On September 15, 2022, I placed an order for a Kid Kraft Modern Outdoor Swing Set. This purchase was to be a Christmas present for our children. It shipped in two boxes and arrived at our place on September 16, 2022. The boxes were placed into the garage, and we waited patiently for closer to Christmas to set up the swing set. On December 17, 2022, while my husband began to open the boxes and started the process of putting the swing set together, we noticed we received two boxes with the exact same parts. Two boxes of 1 of 2, we were missing box 2 of 2. We immediately got on the phone and called Walmart’s Customer Service. We had the pleasure of speaking with Najae, she promptly informed us there was an available box 2 of 2 for this order and we could replace one of the duplicated boxes for the box 2 of 2 and it would arrive no later than Monday December 26, 2022.

On 12/20/2022 I ordered a MOOER RED TRUCK Combined Guitar Multi-Effect Pedal Processor Overdrive Distortion Reverb WAY01. I was charged a total of $281 plus some change for the item. I ordered it for a Christmas gift but was advised it wouldn't be delivered until 01/12/2023. I waited patiently although my son needs the item asap and my money is in Walmart's hands. On 01/09/2023 I received notice that the item with the tracking number was delivered to our mailbox. We were concerned because we didn't believe the item would fit in the mailbox.

I purchased a mini Apple iPad for my wife at Christmas from Walmart online which turned out to be defective. When I went to return this defective product I was told by the Walmart customer service person that this was a third-party purchase sell. To make matters worst they told me that the third party 6AVE Electronics would be sending me a refund which could take up to 3 weeks but Walmart had no problem get my money in a matter of minutes when I purchased this product. This is what I call bad business practice.

I bought clothes online. They charged my credit card but show that they never processed my order after six weeks. The clothes showed up but it shows online it was never shipped. I tried to return the clothes to a store but the store said since the status shows not delivered they cannot issue a refund. I called customer support and after five weeks they cannot resolve the issue. So I am out the money and Walmart refuses to issue a refund. I will take the loss and donate the clothes to charity.

Worst company ever! I placed a delivery order an entire day in advance. At the time it was supposed to arrive, there was no word, no communication, nothing. I reached out and was told it would be escalated and I would receive my order within the hour. Lies. I attempted to call the store and kept getting routed to the pharmacy and was finally hung up on. I waited two hours and reached out again. This time I was told my driver had arrived. Still nothing. Finally, I contacted Home Office and they said it was a problem with the third party delivery app and I could pick up my order myself. They gave me a $15 coupon code.

I'm a Wal-Mart+ customer and use Wal-Mart online on a regular basis. I tried to order a product from Wal-Mart online with a credit card with my name. Plus, the item was being shipped to my home address. And the charge was approved by my credit card company (please note, I don't have any credit issues whatsoever. FICO 850+. Trust me, I'm not bragging). They canceled my orders (I tried twice). Contacted customer service and I was told that their "AI", flagged my order and I should wait 24 hours to try my order again because someone will manually review my order. I checked the item this morning and they pulled it from their offering. Knowing that they screwed up, I believe Wal-Mart management informed their customer service reps to tell customers to wait again to retry their orders. If I used someone else's credit card and/or I was shipping to an address that was not on file, I can kind of understand. But this is complete dishonesty on Wal-Mart's part.

Franklin NJ Walmart, not the pharmacy itself just a particular pharmacist. I would give a 0 stars if I could. My husband had a prescription filled. The Dr. usually does not put generic allowed but this time he did. We did not know until he got a text from the pharmacy that the prescription was filled. I had to explain to my husband it was a generic. He had tried a generic 30 years ago it didn't work as well as the name brand, but he thought his condition has improved and the cost difference between name brand and generic is over $100 he would give it a try. I preferred he take the name brand When he got home, he rethought it and felt the name brand was better choice. He didn't know what to expect when he returned to the pharmacy.

I'm in the process of building a new home and need 28 rolls Cedar-mat to install a metal roof. After determining that Walmart sells this product at a significant savings to Home Depot ($169.00 vs $214.00) I tried placing an order on the Walmart website. Unfortunately, Walmart limits the number of rolls you can purchase on their website to 12 ea. After placing 3 separate orders to get the 28 rolls that I needed to complete the job, I get a notification from my bank about a suspicious purchase on my credit card.

Been using Walmart Plus and Delivery since last year and it just keeps getting worse. Something always missing from my order. Lately orders delayed, and then just cancelled. Customer service wants to offer a $10 promo code. Money takes forever to get put back onto card. Save yourself the headache and use Amazon Prime and a different grocery store.

I suggest store pick up or shop elsewhere. Father's day, they insisted that my delivery was made but couldn't verify and after a long process it was refunded. Black Friday store delivery wasn't available, was asked if it could be changed to Walmart delivery. Kept saying delayed, now the car said lost and will need to do a refund. No raincheck. Item was about 50% off so now because they lost the delivery I have to wait 48 hrs for specialist to contact me about the refund and pay full private another retailer. I am done with Walmart delivery. The store and competition has never failed me. Walmart delivery has failed 2 out of 2 times, guess that's 100% though I give a 0%!

I bought a set of their tires a year ago, yesterday had a flat tire (two nails) and I haven't yet being able to get in touch with their auto service department on the phone, Tried different hours and even on the last tried, 22 minutes listening their phone ringing, didn't get anyone on the phone. I know nowadays a lot of people rather sit at home collecting free money from the government than getting a job, but Walmart should be able to get someone even if they have to pay what the market calls for.

Aha! I set my computer to block third party cookies. It looks as though this may have solved the problem. I do appreciate the WalMart+ home delivery service and will continue to use it. It's definitely a great service.

I went to Weymouth Massachusetts Walmart and I went to go return electronic headset. Yes number one I have my receipt. Number two I had bought in this headset at Quincy Walmart maybe an hour and a half beforehand. Remember I have my receipt. I was told I could not return at a different Walmart and I specified, "I have my receipt. Why can't I return at this Walmart?" I went online and looked to see if I could return so there was a young woman that come over on the service desk. Was absolutely disgusting the way she treated me. Pretty much told me how pathetic I was for returning a $15 product that I'm going to get mad about it and then she called over supposedly another manager and another manager had told me, "Yeah you can't return this here." And I asked, "Why? I have my receipt. Everything's in the box." There's no reason for it so then they pretty much laughed at me. There was now people actually videotaping this.

On October 15 I placed an order for 2 items and both were received and delivered on 21 and 22 of October. Walmart took their money from my account and then decided to go back into my account and take the money again on top of having over $75 in overdraft fees because they decided to go back into my bank account. Nov. 5 I called the customer service 1800 number and they was absolutely rude and refused to pay those fees or give me my money back. I have been shopping with Walmart online for years and never had this happened. Walmart customer support is horrible and I will never shop with them again. I advise people to stay away from ordering online with walmart.

I recently went to Walmart to load a debit card and get a roll of quarters. I put my cash out for the debit card and was told since it was a cash transaction I needed to show my ID. I didn’t have it with me and was told “too bad”. Then I tried to get a roll of quarters and was told that Walmart doesn’t make change. And to top it off she was rude about both transactions. So I did some grocery shopping and paid in cash. A cash transaction and didn’t have to show an ID for that one. The employees at Walmart think they can run the show. I will NEVER go to Walmart again.

I ordered a phone they had advertised as 3-day shipping. I waited 5 days to get my phone. When I went to activate, I was informed they did not scan the item. I am not able to activate it at all. Wal-Mart said I must send them the phone back. Until it arrives, they will not send me a new one. I waited all that time for nothing. They took my money and then basically called me a thief. I am sending it back for a refund and taking my business elsewhere. A complete and utter waste of time. They offered no compensation, nothing. They were a better company than that. Because their employee failed to do his job and scan the item before shipping, I am being punished.

I went on the 13th for an eye exam I picked my frames out and when it came time to pay the balance I told the dude I didn't have it right now and can I pay when I pick them up. He said no, they have to be paid for first. So I went back in the 21st to pay for them. The lady at the counter said they were in. Which I was not expecting cause of what the guy told me. But they never even called to tell me my glasses were in. It seems some people that are from here aren't all that bright. I've had other issues different places here.

Second attempt was successful, and cane acquired.

I’ve ordered a handheld massager recently, but instead of I’ve received a totally wrong item, and I’ve contacted Walmart customer service online order, nobody helps me to solve the problem effectively.

On September 19, 2022, I purchased a Baby Relax toddler bed frame from the Wal-Mart Store in Villa Park, IL. I assembled the bed but found issues with some of the wooden slats, items labeled K and L. These wood slats were supposed to fit into some peg holes that were inside a grove in the inner sides of the actual bed frame. It turned out that some of the wooden slats were a little too short to fit the pegs into the holes drilled on the insides of the side bed frames, or the peg holes were drilled too deep for them to fit in the designated holes. Either way, some of the slats cannot be secured to the bed as they were theoretically supposed to fit. I recorded a video of the issue with the wood slats. And today, September 15, 2022, when I walked into my grandson's room I saw one of the slats had fallen to the floor.

****Walmart Fraud Flyer!!!! Never go there!!!! After checking the flyer of the week, which starts today, I went to Billings Bridges store, but I found nothing, all items in the flyer DO Not exist!!!! Shelves were empty!!!! The manager was not there at 2:00pm, most of the staff were very rude!!!! However, I was advised by one of the employees to go to South Keys store, it has everything there according to here say so, I went there to find nothing!!!! Basically, these items on the flyer were not there, some replaced with other ones double or triple the price, shelves were empty!!!! Fruits and vegetables were bad quality and more expensive than Loblaws and Independent. So, it is fraud flyer to get the customer there!!!!

Doublecheck your sales receipt. On September 18, 2022, at approximately 12:15 PM, I entered Walmart #01148 on Lawrence Road in Wichita Falls, Texas. There were two clothing racks inside the front door on the north side of the building. The rack on the west side had a sign, "Everything $1 Over ride at register." A customer was asking a Walmart associate a question concerning the prices. After she finished, I asked, and the Walmart associate confirmed that everything on the west rack was $1. I took three items marked $1 to the self-checkout counter. The first one rang up at $5. The shirt had two marked tags—one for $3 and a clearance tag for $1. I got the attention of an associate. He told me it was going to cost me $5.

The quality of the baker bread is horrible. The bread they sell doesn't look like Cuban bread. The same goes for Puerto Rican bread. I have been a customer of Walmart for many years and they never have resolved the problem of the bread quality.

Don't sign up for deliveries. I cancel my plan and did not know I was being charged the last 2 years. When I called the first time about the charge, no one in their office had no idea what the charge was for. Good thing my credit card blocked the last transaction. Caused me a lot of inconveniences. I also had another issue where the manager was supposed to call me for a delivery and each time I followed up, They said someone would call back. Basically if you have an major issue that requires you to call the store or customer service, no one can help regardless how many times you call. Worst customer service I've experienced with any retailer.

I returned a tablet that I had brought at Wal-Mart Canada online shopping with my Walmart Master Card. I returned the item to my local Wal-mart store. I was told at the store I would not be getting a full refund because of wrong payment info on my email order. Customer Service offered me a refund for the value of the item but not the delivery fee. I was told that I had to contact Wal-Mart Canada online shopping about the delivery fee still owed to me. I contacted Wal-Mart Canada online shopping and they promised to review the situation and get back to me. Finally, today, Sept 16, 2022 I was told I was not entitled to any refund for delivery and I would not be getting one either. I informed them that this is theft on their part.

I want to make sure that the Walmart e-commerce team know of my dissatisfaction and frustration. I ordered from Walmart instead of Amazon because the item was $5 cheaper and would arrive earlier according to the website. Price was good but delivery is delayed! I will not be ordering anything that is time critical from Walmart again. Amazon is much more dependable!!!!

Discovered a kitchen appliance online (Walmart) for $199. Got to the store and the price was $239. Really, $40 more. Attempted to order the item online for in store pickup. I was denied four (4) times. Attempted using two cards. Denied every time. Called my card companies. No denial on their side of things. Called WalMart and they said they would escalate the issue and to try after one hour. Tried the fourth and final time. Denied again. First, why is the online price different than the in store price? Second, why is Walmart attempting to do what my card composites are already going... trying to protect my card purchases. Also, why can't I order online, with in store pickup, and pay in store when I pick it up? Idiots! Walmart online ordering is horrible!

I ordered groceries to deliver 3 days ago...never arrived. I called/chatted 5 times since then and each time someone promised me they would arrive that day...and that they would personally follow-up to ensure delivery. Still no groceries. I've honestly never experienced such poor customer service in my life. Disingenuous promises and still no groceries.

I buy Blue dog food and cat food both bag and canned. The price for canned was 239$ per can. A week later it jumped to 339$. I refused to buy. I went next door to Market basket, also I'm now buying at Hannaford. Their price is 2.39 per can 1.00$ less than Walmart. Also my Walmart brand sandwich meat I buy in the meat dept. Price started @ 5.35$ a week and a half later jumped to 6.39$ a week and a have later 7.99 now it is almost 10.00$ for the same exact package. They are making their own prices period. I refuse to buy the things that prices change up higher and higher. How could a package of sandwich meat, become sooo expensive? So if you know prices have gone insane on things you buy, refuse to buy.

We all know the experience with shrinkflation, as well as price increases. We now have become aware of conflicting shelf prices (shelf inflation). Shopping at this store has become a mystery encounter. The prices on the shelves are not identical to the prices at the checkout. This occurs with almost all the product. The reply you get from management is, "I’m sorry we have to go by what comes up on our hand held device, we can’t go back and check." My decision to purchase is partly made by the shelf price. I don’t need a bait and switch at checkout.

It is required for me to order TVs quite often for work. The delivery drivers have stolen at least 3 TVs and Wal-Mart will not do anything about it. The 1st time it happened, I was notified via email that the TVs were left at my door on a Saturday around noon. This is a business located in a strip mall attached to a Publix. This is a public sidewalk with lots of foot traffic and somehow the delivery driver thought it was smart to leave a clearly marked TV box (2 of them) outside our locked door, on a weekend, on a public sidewalk. Needless to say, they were gone Monday morning when I arrived to work and saw the email that was sent showing the TVs in front of my door on Saturday. That time, at least, Wal-Mart did refund the purchase so I was not out any money.

Walmart misadvertised a sofa as a sleeper when it wasn't one. They then said 3 times over the phone that they'd offer a refund. It's now been over a month, we've provided photos and videos of the sofa, called tons of times, and we still haven't received a refund. This is unacceptably terrible - I won't be shopping there again!

This incident took place 07/20/2022 at approximately 12:15 PM at store # 02154 located at 2635 Plesant hill Rd Duluth Ga. 30096. This afternoon I visited the Walmart on Plesant hill rd. In Duluth Ga. I parked by the automotive department. I was driving an suv with a trailer. I parked behind the garden dept taking up more than one spot. As I entered the store someone in a car asked me to move so he could park where I had parked. I pointed at several open spaces and said cant you park over there? I entered the store got my items and returned to the register in the automotive department.

I made a purchase for 8 items on 12/5/21 which they all had to be returned, everything was returned by mid Jan 2022. Got credit for $862.82 however the rest of the money ($619.53) I never received. Tried contacting them about 5 times and every time the answer was that I will get back my money but I never received it, nor are they even willing to send me a confirmation email!!!

I have had problems with more than 70% of my orders from Walmart.

On Thursday June 9, 2022 at approximately 4:35PM My wife and I went to the Walmart Store #5881 in Springfield PA. We planned on buying a new 65" TV and home theater accessories and components. As we arrived at the electronics/TV department we observed seven (7) store employees in the department glued to their phones completely ignoring us. I don't know if it was our tattoos or my wife's blue hair, no one looked our way, or said "hello". We felt completely discriminated against.

I have bought 4 New Air Conditioners from Walmart since 5-5-21 (Last year), today is 6-16-22. 3 of these Air conditioners have quit already. The only one that really works right now, I bought this year in Feb so I've been using it about 2 months as of right now. I bought one last year on May 5th, The others I bought in May and June. Walmart tells me to call GE and Cool living, and BOTH tell me they won't replace them because the warranty is out after 1 year. The GE lasted about a month beyond the one year warranty. The other is a Cool Living 10,000, which acted really funny at the end of the summer but I didn't use it again until this year, so it was barely used either, It blows hot air. The other is a 12,000 BTU cool living and it's barely working now.. They all act like the cheap compressors are going out.

Walmart advertised a bathroom vanity with free 30 day returns. The product was delivered on 5/9/22. However my account still shows the product as "on it's way." I have attempted to call Walmart over 10 times to have this fixed in my account and start a return. Customer service states they will fix the problem and call me back. I have never gotten a return call and I continue to be unable to return the vanity. This is terrible customer service.

I was in need of some jars for jamming. I researched the prices online before going to a store and it appeared Walmart had the best prices. I drive 15 min. out of my way to the Store located at 577 N Germantown Pkwy where they refused to honor the price listed online at Walmart.com. I spent an hour in the checkout line and when it was finally my turn to check out I was told that this store would not match the Walmart.com price. When I told them it was the company policy to do so, they insisted it was not the store policy to match the online advertised price. This trip costs me both time and money. When I contacted corporate they told me it was up to the store about whether or not they “wanted” to match the online price. So although Walmart claims they will match the Walmart.com advertised price, they will not. This amounts to a bait and switch and I consider it a deceptive trade practice. So BUYER BEWARE! Do not expect to purchase any items from Walmart at the listed price, they will not honor their own policy.

Today I got grounds to sue Walmart from their 1303 Centennial Ave, Piscataway, NJ location at about 4:00 PM on Sunday 5/15/22. First for a HIPPA violation; and second for Intimidation Tactics and Bad Customer Service. Exactly what happened was me and my friend were going to pick up condoms (since I was running low) and Plan B (since with the Roe vs Wade decision I was worried it was going to get pulled off the shelves). The first example of Bad Customer Service was the response timing for opening the cabinet. It took us bothering the Pharmacy twice and the front to get someone to arrive 35 minutes after we first pushed the button. It was a busier day and we are dealing with a high theft item so if that was all that had happened I wouldn't be leaving this bad review.

We've been "members" of the WalMart+ program for 6 months now. I think we've had maybe 2 weeks without issue. We've had our delivery dropped on the wrong doorstep numerous times. Today our driver delivered the wrong order. This order was well over $400 (mine was $130). Called the store 4 times w/ no answer. Called Customer Service.

I recently purchased a 29" piece of luggage but received the 21". I ordered online due to being disabled and could not return it to the store. Customer service emailed me a shipping label for FedEx and said they would pick up any where from 8am-5pm on April 2nd but they never showed up. I called customer service again the following day and this time they said that USPS would pick it up on April 4th between 8am-5pm. I asked if they would be emailing me a new shipping label since it was now a different service picking it up and the customer service rep said "no and that the FedEx label was ok". So...I waited for another whole day for the product to be picked up and when the USPS man came, he refused to take it because there was a FedEx label on it and the USPS would not get paid.

On February 4th, 2022 I ordered (5) Premier 14” Platform Metal Bed Frames from Walmart.com along with two sets of Ceramic Plate Sets for $506.57. I noticed later on after midnight on Feb 5th that the shipping address was the wrong address and immediately phoned Walmart to correct the address. I spoke to a young lady who was rude and obnoxious who said that she could NOT change my address per Walmart’s policy. She told me that I needed to get the order cancelled which she said she would do while I was on the phone and that I needed to re-order my items and send them to the correct address, which I did.

Terrible experience shopping at Walmart.com for a gift card that was SUPPOSED TO BE E-gift to my sister for her birthday. She never received it and I’m not getting anywhere with customer service, customer relations, billing or gift card services. They won’t give me my money back and I called 8 times since March 24,2022 which is when I purchased the e-gift card online that was never received by my sister.

Wow, this is such a disappointment, what has happened to customer service! I bought 2 tires online & delivery to store. Then found out they will only install a minimum of 4 tires on my car. My order said they would be available for pick-up on Thursday. Well now on Saturday, they tell me it will be ready on Monday afternoon. The associate in auto dept. was rude to other customers also and wouldn't give me an estimated time arrival. I had to call corporate to get any information. They offered me $5.00 coupon for my troubles. That would only pay for gas to & from store. What a joke Wally World has become. My future shopping will never include Wally World again. Buyer Beware. All their stores have changed to self check out and only 1 or 2 full service check out for the whole store.

Their service sucks, both online and offline! I ordered two bottles of Listerine Gum Therapy online, but when I got my package today, it consisted of three bottles of Phillips Milk of Magnesia! I was told by customer service that since this is a grocery item, I cannot return it. I tried ordering my items again, but found out they no longer have it in stock. They gave me a refund and a $10 credit, but I will not be using it because this will be the last time I do business with them. Their stores are no better either. They are constantly out of items and corporate takes forever to answer you when you have a complaint on those surveys. They obviously care more about making a profit than they do the customer.

I order a lot from Walmart.com and the last 3 years has been very bad service. First of all, 90% of my orders has not been delivered at all. They always have to do a refund of some sort on every order that I have placed. Then they have the nerves to charge you twice for items that you may never see and you have to wait until the charges drop off. Once they had me in the negative at the bank because they charge twice on most orders without even letting you know. I should not be the only one complaining due to their poor services. If they can deliver more than half of their orders they need to close due to lack of services. Walmart.com don't deserve one star because they have been terrible on orders.

I DON’T TRUST WALMART!!! You would think you could trust one of the biggest companies in the US with not stealing from you but I learned the hard way this is not true. I had bought a hoverboard for my son’s birthday. He was beyond thrilled! Unfortunately in the first two days we noticed it wasn’t holding a charge. Immediately filed for a return. I received a shipping label to send it back. Headed to FedEx and dropped it off. Received a confirmation from Walmart that the package was enroute to them and I would be receiving my refund within a few days. I never received a refund!

I ordered groceries yesterday and they were all available and nothing was out of stock leading up to today morning. But when it got to the afternoon when my order was supposed to be delivered, suddenly one item was OOS then a few minutes later another two items were out of stock so I had to chat with a Rep in Walmart online shopping and he apologized for the inconvenience.

Ordered groceries from Walmart on Monday, January 31. They use DoorDash for deliveries. Walmart sent an email and text that my groceries were delivered at 8:55am and a pic of where the DoorDash driver said he delivered them. It was of the inside of his car. Nothing there. He stole my groceries, and the customer care agent with whom I reported this said he could not guarantee it will not happen again.

Walmart sent me a empty shipping box instead of my iPad gen 9. The box was completely sealed with a weight of 0.75 pounds. They claimed their system showed the verified weight (verified by who?) was 2.2# even after I sent them proof of the FedEx label only weighing 0.75#. They refused to do anything and told me to take it up with my bank. Which I did. I also took it up with BBB, PayPal, FTC and the attorney general office.

I called Wal-Mart this morning to get information on obtaining a core charge refund for a battery. Like where do I return the old one for a refund. Nothing on the purchase receipt, or on the website gives any indication of how to obtain the refund. So I called, Fat lot of good that did. Their phones drop the call at ten rings, intentionally I am sure. I called customer service, and the auto center a total of six times and got dropped every time. Why have a phone if you refuse to answer it? To make matters worse the only way to contact the stores or even Wal-Mart is to leave a review. I do less and less business with Wal-Mart and I will go elsewhere first, and to their company last. Why? Because your customer service sucks, and this is just the last example of poor service.

I have a tent that I called about the stitching came apart at the top and the tent collapsed on me. They told me the poles have a warranty but not the fabric. Below is the photos of the conversation. What a joke Walmart, you guys are horrible. Don't buy from them period.

I physically returned my items to the Walmart store on 11/28/2021. I got 5 separate return recipes. I kept track my refund, still not get anything. I called many many times. The service to me was terrible. They kept telling me will refund me, but till tonight, I still get nothing. And instead, I received an email that they did not get the returned items... which is not my problem, the Walmart store should be responsible for these items. But I never get refund after I returned. I wish somebody can help me. Never recommend Walmart service!

I searched for a comfortable, affordable recliner for my husband who is disabled. I purchased a Mainstays Recliner with Pocketed Comfort Coils, Brown Fabric from Walmart online. We are very pleased with the quality and the price. The shipping process and timing exceeded what I expected. I would recommend Walmart and their furnishing to anyone needing affordable furniture.

I called customer service many times telling them I had not ordered certain items and that I could see the items were being sent to another name and STATE. They would not cancel the order and would not give me a refund. They are responsible for my bank information being STOLEN!!!!

I went to the one on 5401 Fairington Rd Lithonia GA to get my son some milk and a manager thought it was funny to post a picture on her Instagram talking about me and not when I go in with my child. I feel very uncomfortable.

Ordered an Item, recieved it broken, tried to get replacement fast and got zero help from customer service who did nothing but deflect and tried to make the process take longer when I told them I needed it faster. If at all possible buy elsewhere. I don't want anyone else to have to go through this experience.

I received a Walmart.com Circular in the mail advertising products included the Black Friday 2021 sale. Excited that they had included a PowerXL Air Fryer Home Pro for $69, I placed one of the first orders online for this product on Black Friday. Everything went well in the ordering process and I received an email saying that I would receive the product in four days. Four days came & went with no order received so I called to check on the status. Forty-nine days later, I am no closer to receiving the order I placed at the start of Black Friday week.

Wal-Mart put tires on my van that are not recommended for it. Not the ones I wanted put on....they said they were out of stock of those.... I didn't realize it till I looked on their site when I got home. Still waiting on a call back from manager. Worst customer service ever!

I purchased an item Ktaxon Nature 4/4 Size Handcrafted Solid Wood Violin with Bow, Rosin, Case for kids who are 12+ and Adult in Nov 2021. I realized when I went back to the seller, Ktaxon, to replace an item; she couldn't, so she sent me the whole package again. During that time, Walmart has refunded me the whole thing back but after the seller sent me another whole package, I said I have to wait till the bank posted it then I can ask for recharge back to my credit card.

The store located in Hallandale on Hallandale Beach Blvd near S Ocean Drive is the worst customer experienced. I travelled from Miami to this location to pick up a few cans of spray paint. I waited for over 30 minutes asking employees for the key to the spray paint cabinet and no one could help. Then finally she said she was a manager and went to go look for the key, 10 minutes later she said the guy who has the keys took them home last night and they could not open the cabinet. I wasted time and money coming here and could not buy the paint. This is not the 1st time I had problems with this location, They have a customer service box and I press the button for service many, many times and NO ONE comes. What's the point of this box? Why can't you have more than 1 key for the paint cabinets. Why do you lock them if no one can open them? I hate this location and I hate Walmart for the useless customer service!

Visa $50 gift card; aka Walmart Visa Gift Card. Could not register/activate via internet or phone. Finally got Walmart Helpline to tie the card to my online purchases account. Not what I expected from a debit card, nor, identified as a Walmart exclusive use card.

I ordered vitamins online with a promise of overnight delivery. A week later they still aren't here and they won't let me cancel. I would NOT recommend that you get anything delivered by Walmart, now I see why everybody is starting to hate their business.

Walmart.com is the worst place for anyone to shop as is their stores. They are filthy. As for walmart.com anyone you talk to is offshore and they will not transfer you to USA rep. nor can you reach corporate Walmart. I ordered several things online and not only did they not arrive, I have the USPS tracking code which states they never got the pkg but a label was printed. Now when I look at my account order it states it was delivered but I have proof it was not. Fraudulent company F&N Mart never sent the product but charged my card. Customer service after hours on the phone with them and by email was the worst ever. I hate Amazon but at least your delivery gets here, USPS and Fed Ex and UPS stand behind you, walmart.com does not...and corporate doesn't want to talk to you either. I wonder why? Complaints I am sure!!

I ordered a computer monitor November 25, paid for it by credit card. After 14 days I started to call Walmart to find where the item is at. They put me thru an ordeal that made me lose over 1.5 hrs on many phone calls. They never delivered the item and similar items were in their store. After all that ordeal 21 days, they cannot even issue a gift card to apologized. I do not recommend to buy anything from Walmart Canada online. That is the worst corporation to deal with.

I ordered 13 canvas photo wall hangings to give to sponsors and board members of the non-profit where I work. I purchased the items on November 23. I picked them up on November 24. Most of them were poorly constructed. I had them try to fix several, and picked those up on November 27. Some still weren't acceptable AND others couldn't be reproduced because the order had already expired in their system. I was advised to cancel the entire order and get my money back. I was also advised to order online again for a shipping option because the production would be made by a machine instead of people so would look better.

I have shopped at Walmart for years. Are the stores perfect? Not at all, but I am quite impressed at the amount of product they carry, their overall pricing and the fact that most employees will try and help you. Please show me another business of a similar nature that does it better? There really aren't any. Walmart has become my go to place for many common items in my daily life and I will continue to shop them for many yrs to come. Thank you Walmart!

On Suday, December 5, 2021 at approximately 10:11 am I contacted the Walmart Customer Sevice Center at (800)925-6278. I don't know if I was provided the correct information but I was helped by a representative by the name of Jason (Employee ID#**) and his alleged supervisor Christopher (Employee ID# **). I called to complain about a damaged product received in the mail. The packaging box that the item came in was not damaged. I was sent an item that was damaged prior to being packaged.

My wife and I recently did a large grocery shopping at the Delafield Walmart. Now the store has recently been reset with new shelves which is nice. Sadly when we were there most of those shelves were empty. At the conclusion of our shopping we wanted to check out and discovered only one person at the check out and a ton of new self check out stations. Now I have used these stations in the past when I have a few items and they are fast and efficient; however if you have a cart full of groceries there is no place to go with the checked items. I was going to get a second cart, but then I remembered ALL of the carts were in the parking lot. That is in fact where we got ours to begin this adventure. So here I am scanning products, putting them in those ** thin bags and setting those bags on the floor. Are you kidding me!!!! Never again will I shop at Walmart. Clearly there was no staff or management to handle this store.

Went and bought a rotisserie pre made chicken around 3:45pm today 12-1-21 and when I tell you we got a flat out under cooked chicken I mean in words you can't imagine. This was the nastiest chicken I've had or seen. Dark blood spots. It didn't smell at all good. Blood, raw fat, meat and only well the outer shell of the chicken was done maybe slightly!!! I'm not at all happy and if there was any way possible for me to post pictures of this I would and will be all over the place. This is ridiculous how any kind of food could get thru your pre cooked ready to serve Delhi area! And when I take this chicken back I'll be getting my money and then I'll probably call a lawyer in advance.

Walmart has clearly sold tens of thousands of consoles to scalpers and now they are helping those scalpers resell at double the cost on the walmart marketplace site. All this during a pandemic. This seriously hurts American families, specifically their kids. Sears is doing the same thing. This is so evil, I will never shop in a Walmart again.

Went on Walmart website looking for a PS5. I know it was a long shot but thought I should give it a try. Walmart advertised they would have some available but you had to sign up for Walmart+ to be eligible. Signed up & paid & waited for the time they said it would be available. At the exact moment they said they would be available a window came on saying they were sold out and gave a timer counting down when you could add it to your cart which started at 21 minutes. My sister in another time zone was 4 minutes ahead of mine which is strange since we got the initial message at the same time. I can understand web speed etc not being exactly the same so that's fine.

I called Walmart for over 45 minutes and have been continuously hung up on... All I wanted was clarification; on a warranty for a Television and Sound bar I purchased which was roughly $850... Funny enough that we can spend the money and we just ignored and mistreated. Now I do not care about resolution. They need to be taught customer service or simply just fire anyone from the Tech department. Ridiculous how you can't get through to speak to an advisor from your establishment.

Do not whatsoever use their services. Go to USPS or your local bank. They will charge you so much more even when it shouldn't be that difficult and hold your money for wks. All with excuses if you can actually get in touch with them. Forget in person agencies they are useless and just one more reason not to use. Walmart they are crooks and frauds. A money order should be able to be replaced at the agency you got but at since so many identity checks are in place with not additional fee just like USPS would do. I have the original money order tab and receipt. But no. 2 days many phone calls they want me to pay over a 100 and wait weeks to get a replacement. I'm reporting to the US Fraud and Business Department. Imagine Christmas. A sick child, down a car and than what little you saved to get it now being held by a company that wants to take a big part plus maybe you get it in 30 days. I can't even.

Was lied to in text chat and phone but managers in customer service about false ads to get you to their site and the ads are false. More than one. A lot to be honest. Customer service tried to get me to buy a diff item at full and pay higher price. As was told if I sent in the pic they would give me items at the ad price. Sent pics of ads and website and then was told, "Sorry they are 2-year-old ads" and they will not honor them and too bad.

I ordered 4 tires for my vehicle, order was to take 1 week to arrive on a Thursday, I get a text Thursday that tires have arrived. I call in the automotive dept and they are closed. I call again Friday, they are closed check back tomorrow, which is a Saturday. Guess what they are closed. I call back Monday- no answer and I talk to a different dept. they said they are actually open today however they are about to go to lunch, just swing in and talk to them in an hour. I arrive to find out they only have 3 tires that arrived. They track the tire and say it's lost 8 states away from me. They can't get one from another location. I have to fend for myself to call corporate to get it straightened out. I call corporate and they say, "Why are you calling us. Talk to your local Walmart. If they won't help call back another day."

I have been a loyal customer for 7+ years & spend thousands of dollars on online orders BUT now Walmart has permanently banned my acct from ALL online orders. Walmart took it upon themselves to review my acct & make a final decision claiming that I have violated the return policy without even speaking to me, allowing me to defend/explain myself.

I ordered a game for my ps4. I was charged 87.58 and they took the money from my bank account on Oct 30th...Today Nov 15th 2021 I check my account because it says I have less money than I should have. I go to my bank. They tell me I have another pending charge from Walmart.com for $68. I hadn't ordered anything since Oct 16th when I placed my order. My bank tells me to contact walmart.com so I call them. They tell and admit they charged me 68 dollars for the same product that I ordered which means they charged me twice since they got paid by my bank on Oct 30th 2021. I told them it's fraudulent to charge me twice for the same item they refuse to make it right and give that money back and reverse the charge. This company is a fraud. They steal from customers and should be charged with theft.

I went shopping with my mother. I wanted to pay for her stuff so added it to mine. The cashier quoted the price as $120.00 I gave her $200.00. She did the transaction gave me my receipt and money. I did not count my money or look at my receipt like I should have. When I got home I counted my money and checked my receipt to find I was short $20.00. I was suppose to get $80.00 and I got $60.00. I am writing this review to warn people to count your money at the register.

Rude, impatient pharmacist and unruly helpers and co workers. Also they take entirely too long. This happens more often than not. Actually too often to be honest and something honestly needs to be done right away about these loons.

Horrible experience in Riverton Utah Supermarket and South Jordan Gateway. Both food deliveries. First was Riverton, sent a pic of my siding and said he delivered my groceries. I called Walmart for 30 min before a human picked up. Finally got pick-up and told her the driver lied, did not deliver and she said the groceries were still at the store. Many words later told me she would have delivered by 5, 5:30 rolled around, another round of 30 minutes to get a human and hung up on. Finally a person at pick up said my items were picked up- but you see, I never received those too. I asked if it was the same thief, she said probably. So, they let the kid pick up again and not instantly fired- WOW. He stole from me and lied twice.

After MONTHS of playing Walmart's release game for the X Box Series X, I finally won! They took forever to ship it! And when they did, they went with a second-rate shipping company... Needless to say, it was Lasership, a company KNOWN for "losing", "not delivering" and "stealing" packages.. Needless to say, I never saw my X Box! As soon as Lasership got their sticky paws on it, it was immediately marked "Lost". (Yeah I bet it was!) Wal-Mart refused to replace my X Box stating "Microsoft" Wouldn't allow it! Even during the MONTHS, I have been fighting for a replacement they had at least 3 releases of X Boxes! I was informed, "Yeah we have them, we just can't give one to you even though you purchased it and we messed up..." What kind of MESS is that?!?! You have what I ordered but refused to replace it!

I purchased TV in June 2020. Before six months I had to returned the TV due to volume problems, here I am again volume completely went out. Don't waste your money. I'm get in touch with Walmart and see outcome.

Buyer BEWARE. I ordered $250 of gift cards from Wal-Mart. Normally I receive an email telling me how to activate my cards when they come in the mail. I ordered the cards 9/23/21. I never received an activation code. I have called around 6 times over the past month and I have been told they are having issues with their beta version and they cannot activate the cards and they are working on the issue. Wal-Mart did charge my credit card $250. They said they have no "eta" for when the issue will be resolved. They told me they can't refund me the $250, nor can they send me cards I will be able to activate. At this point I have paid money for cards that don't work with no timetable for resolution. I think after 30 days, Wal-Mart should refund me my money and once they figure things out, just don't activate the worthless cards they sent me. I would suggest you not buy any gift cards from Wal-Mart until this issue is resolved.

If I could leave a negative star amount for my experience today, I would! I have a physical disability; therefore, I thought it was a wonderful option to have my dry dog food delivered to my house automatically once per month. The price was $20.40 per bag if I chose this option. Great. The first month, I only received one bag, called in and was told I would be given a credit for the second bag. Then I noticed, the price had suddenly risen to $25.63 per bag. I called in again and was informed that I would still receive the original price. All I had to do was call in and provide the reference number that the CSR gave me. I thought, great! Thanks! I didn't cancel the order for the second month at the higher price because I thought I would get a credit. Wrong!!!

First time order all baby stuff like bed, it's a gift for my brother and sister in-law, when they arrived, I saw outside of the box have tape labels put **, I try to email complain. They keep telling me which they can't find my order number, I did screen shots everything email to them, but still said cannot find like they try to hide and don't want to responsible for that, never again with Walmart, I heard a lot about them, bad experiences for me.

Now September 11 2021 there were 5 charges posted to my account from Google play. I've contacted Walmart customer service over 10 times about these charges. They keep telling me that the charges are pending and are under investigation. Here is a list of the charges, I got a new card. Changed the password, I still haven't been credited for these funds.

I returned a damaged doll to Walmart, they received it and have still not refunded my purchase. This is going on 2 months and I’ve called several times and emailed them several times. Still no refund. I will never shop there again.

I ordered a toy to be delivered to my Grandson for starting Kindergarten. I live in California and he lives in Utah. I called Walmart the night before to make sure all ok. Talked to Supv, he said all good. Ready to go. Got email at 201am stating out of stock. What happened from the night before? Never again. Don’t use them. They just make kids cry and grandfathers upset.

Still waiting and still holding....so many calls since I returned the Sleep Innovations Bed, because it stinks and the smell never went away like they said it would, smells like vomit. So many appointments for pick up that did not happen, now after it was picked up by rude hostile men, I have waited endlessly for refund that never happens. Continually calling, supervisor, Evelyn, after a half hour on the phone, disconnected. Now waiting again for Will and no one returns to phone for a half hour. OMG if I could give minus stars I would. Don't they realize experiences like this keep people from ever shopping there again and spreading the word??!!

I ordered twin xl on Walmart.com and was sent twin. Tried returning to the store and they said I needed to contact the seller for a return. I sent two messages to the seller and it wasn’t returned. I just called the store to complain and was told there was a 30 day return window and since my order was received Aug 11 and I sent the message Aug 12 I was out of luck. That’s ridiculous. I hadn’t been told the return policy was so quick.

Had ordered a Hoover vacuum online. Daughter picked it up. Got home. Opened box. Inside box was a used dirty smelling Bissell. I called store. Daughter went back. Gave her hard time then told her I had to wait a week to get my card credited back. Why do they keep my money for a week when they took it out the minute I ordered it? Do not order from this store. They will sell you used dirty merchandise in a new box. And for any one that want to rip them off was told they don't open returned merchandise boxes so you can put what you want in box and they'll give you money but it makes it hard on people like me that are honest. Bottom line is don't order anything online from Salisbury Walmart. Their store and customer service stinks. Called corporate. Was on hold to to speak to a manager who never would answer nor would they switch me to account to give them a review at end of call. WALMART Salisbury MD STINKS AND NO CUSTOMER SERVICE.

Let me start by saying that I've been a Walmart Shopper for many years. This, primarily because their prices are the best. Lately, I've been taking surveys and the rewards I get I divide into Walmart and Target Gift Cards. Unfortunately the last 5 or 6 times, when I go to check out, the Cashiers have no idea what to do with these gift cards since they're paper and not a physical card. They ALWAYS have to look for a Supervisor to help them. It doesn't appear that there is any way to signal one either. No walkie talkies (like Target) and apparently not able to flash the light on the aisle number to get anyone's attention.

We have shopped from Walmart for a number of years. Yes, the growth of Amazon has helped and made it even easier to shop - from the comfort of our home. Recently, unable (a rarity) to find the items on Amazon, we ordered them from Walmart. After waiting for over 3 weeks - they were 2 weeks late - I was told the items were finally delivered! Yeah! Great - but no, not great, they weren't delivered and I was told I would be charged for them since I now had them. These were TWO BIG boxes - that were never at my door, or garage, or anywhere on our property - never delivered. Walmart emailed, called and "told me" it was my responsibility to get the items back if I wanted a refund! I now had to do THEIR job, find MY order AND get it back to THEM to get MY money back. Last time I checked, if you have a job, you carry through and complete it. If I order something and it doesn't come through, I get a refund - except, apparently, at Walmart.

Classic bait and switch scheme: advertise something online for low cost (TI-84 Plus CE for $71), saying have to come into store to buy, then tell customer that item is sold out, and try to sell them lower quality model for almost twice the cost (Ti-84 for $129). I was in the store, showing the manager that online currently states there is stock and she said there must be something wrong with their inventory. What a crock - they lie to get people in the store and then try to sell things for full price. Rest assured that I will never shop at Walmart again, and neither will any of my family.

I have purchased quite a few things from them. I'm done. I'll go back to Amazon because they make sure you are happy. When something arrives in the mail and it is defective Walmart makes it very inconvenient to return the item. You have to mail it back to them or go to one of their stores. If you are handicapped and that is the reason you buy online do not buy anything from Walmart. Amazon will pick up your order when it is returnable or when they are at fault.

08/28/21 at 7:13pm Spoke with Janae. The trash can lid has a two year warranty. I purchased the motion sensor trash can Model# MS-50-22. Order # ** purchased 10/03/20. Mainstays customer service (877)539-7436, (877)968-6391. 2nd time calling spoke Amir from Walmart. Amir and Janae gave incorrect phone numbers. They refused to honor their manufacture warranties.