Wal-Mart Reviews

I order a lot from Walmart.com and the last 3 years has been very bad service. First of all, 90% of my orders has not been delivered at all. They always have to do a refund of some sort on every order that I have placed. Then they have the nerves to charge you twice for items that you may never see and you have to wait until the charges drop off. Once they had me in the negative at the bank because they charge twice on most orders without even letting you know. I should not be the only one complaining due to their poor services. If they can deliver more than half of their orders they need to close due to lack of services. Walmart.com don't deserve one star because they have been terrible on orders.

I DON’T TRUST WALMART!!! You would think you could trust one of the biggest companies in the US with not stealing from you but I learned the hard way this is not true. I had bought a hoverboard for my son’s birthday. He was beyond thrilled! Unfortunately in the first two days we noticed it wasn’t holding a charge. Immediately filed for a return. I received a shipping label to send it back. Headed to FedEx and dropped it off. Received a confirmation from Walmart that the package was enroute to them and I would be receiving my refund within a few days. I never received a refund!

I ordered groceries yesterday and they were all available and nothing was out of stock leading up to today morning. But when it got to the afternoon when my order was supposed to be delivered, suddenly one item was OOS then a few minutes later another two items were out of stock so I had to chat with a Rep in Walmart online shopping and he apologized for the inconvenience.

Ordered groceries from Walmart on Monday, January 31. They use DoorDash for deliveries. Walmart sent an email and text that my groceries were delivered at 8:55am and a pic of where the DoorDash driver said he delivered them. It was of the inside of his car. Nothing there. He stole my groceries, and the customer care agent with whom I reported this said he could not guarantee it will not happen again.

Walmart sent me a empty shipping box instead of my iPad gen 9. The box was completely sealed with a weight of 0.75 pounds. They claimed their system showed the verified weight (verified by who?) was 2.2# even after I sent them proof of the FedEx label only weighing 0.75#. They refused to do anything and told me to take it up with my bank. Which I did. I also took it up with BBB, PayPal, FTC and the attorney general office.

I called Wal-Mart this morning to get information on obtaining a core charge refund for a battery. Like where do I return the old one for a refund. Nothing on the purchase receipt, or on the website gives any indication of how to obtain the refund. So I called, Fat lot of good that did. Their phones drop the call at ten rings, intentionally I am sure. I called customer service, and the auto center a total of six times and got dropped every time. Why have a phone if you refuse to answer it? To make matters worse the only way to contact the stores or even Wal-Mart is to leave a review. I do less and less business with Wal-Mart and I will go elsewhere first, and to their company last. Why? Because your customer service sucks, and this is just the last example of poor service.

I have a tent that I called about the stitching came apart at the top and the tent collapsed on me. They told me the poles have a warranty but not the fabric. Below is the photos of the conversation. What a joke Walmart, you guys are horrible. Don't buy from them period.

I physically returned my items to the Walmart store on 11/28/2021. I got 5 separate return recipes. I kept track my refund, still not get anything. I called many many times. The service to me was terrible. They kept telling me will refund me, but till tonight, I still get nothing. And instead, I received an email that they did not get the returned items... which is not my problem, the Walmart store should be responsible for these items. But I never get refund after I returned. I wish somebody can help me. Never recommend Walmart service!

I searched for a comfortable, affordable recliner for my husband who is disabled. I purchased a Mainstays Recliner with Pocketed Comfort Coils, Brown Fabric from Walmart online. We are very pleased with the quality and the price. The shipping process and timing exceeded what I expected. I would recommend Walmart and their furnishing to anyone needing affordable furniture.

I called customer service many times telling them I had not ordered certain items and that I could see the items were being sent to another name and STATE. They would not cancel the order and would not give me a refund. They are responsible for my bank information being STOLEN!!!!

I went to the one on 5401 Fairington Rd Lithonia GA to get my son some milk and a manager thought it was funny to post a picture on her Instagram talking about me and not when I go in with my child. I feel very uncomfortable.

Ordered an Item, recieved it broken, tried to get replacement fast and got zero help from customer service who did nothing but deflect and tried to make the process take longer when I told them I needed it faster. If at all possible buy elsewhere. I don't want anyone else to have to go through this experience.

I received a Walmart.com Circular in the mail advertising products included the Black Friday 2021 sale. Excited that they had included a PowerXL Air Fryer Home Pro for $69, I placed one of the first orders online for this product on Black Friday. Everything went well in the ordering process and I received an email saying that I would receive the product in four days. Four days came & went with no order received so I called to check on the status. Forty-nine days later, I am no closer to receiving the order I placed at the start of Black Friday week.

Wal-Mart put tires on my van that are not recommended for it. Not the ones I wanted put on....they said they were out of stock of those.... I didn't realize it till I looked on their site when I got home. Still waiting on a call back from manager. Worst customer service ever!

I purchased an item Ktaxon Nature 4/4 Size Handcrafted Solid Wood Violin with Bow, Rosin, Case for kids who are 12+ and Adult in Nov 2021. I realized when I went back to the seller, Ktaxon, to replace an item; she couldn't, so she sent me the whole package again. During that time, Walmart has refunded me the whole thing back but after the seller sent me another whole package, I said I have to wait till the bank posted it then I can ask for recharge back to my credit card.

The store located in Hallandale on Hallandale Beach Blvd near S Ocean Drive is the worst customer experienced. I travelled from Miami to this location to pick up a few cans of spray paint. I waited for over 30 minutes asking employees for the key to the spray paint cabinet and no one could help. Then finally she said she was a manager and went to go look for the key, 10 minutes later she said the guy who has the keys took them home last night and they could not open the cabinet. I wasted time and money coming here and could not buy the paint. This is not the 1st time I had problems with this location, They have a customer service box and I press the button for service many, many times and NO ONE comes. What's the point of this box? Why can't you have more than 1 key for the paint cabinets. Why do you lock them if no one can open them? I hate this location and I hate Walmart for the useless customer service!

Visa $50 gift card; aka Walmart Visa Gift Card. Could not register/activate via internet or phone. Finally got Walmart Helpline to tie the card to my online purchases account. Not what I expected from a debit card, nor, identified as a Walmart exclusive use card.

I ordered vitamins online with a promise of overnight delivery. A week later they still aren't here and they won't let me cancel. I would NOT recommend that you get anything delivered by Walmart, now I see why everybody is starting to hate their business.

Walmart.com is the worst place for anyone to shop as is their stores. They are filthy. As for walmart.com anyone you talk to is offshore and they will not transfer you to USA rep. nor can you reach corporate Walmart. I ordered several things online and not only did they not arrive, I have the USPS tracking code which states they never got the pkg but a label was printed. Now when I look at my account order it states it was delivered but I have proof it was not. Fraudulent company F&N Mart never sent the product but charged my card. Customer service after hours on the phone with them and by email was the worst ever. I hate Amazon but at least your delivery gets here, USPS and Fed Ex and UPS stand behind you, walmart.com does not...and corporate doesn't want to talk to you either. I wonder why? Complaints I am sure!!

I ordered a computer monitor November 25, paid for it by credit card. After 14 days I started to call Walmart to find where the item is at. They put me thru an ordeal that made me lose over 1.5 hrs on many phone calls. They never delivered the item and similar items were in their store. After all that ordeal 21 days, they cannot even issue a gift card to apologized. I do not recommend to buy anything from Walmart Canada online. That is the worst corporation to deal with.

I ordered 13 canvas photo wall hangings to give to sponsors and board members of the non-profit where I work. I purchased the items on November 23. I picked them up on November 24. Most of them were poorly constructed. I had them try to fix several, and picked those up on November 27. Some still weren't acceptable AND others couldn't be reproduced because the order had already expired in their system. I was advised to cancel the entire order and get my money back. I was also advised to order online again for a shipping option because the production would be made by a machine instead of people so would look better.

I have shopped at Walmart for years. Are the stores perfect? Not at all, but I am quite impressed at the amount of product they carry, their overall pricing and the fact that most employees will try and help you. Please show me another business of a similar nature that does it better? There really aren't any. Walmart has become my go to place for many common items in my daily life and I will continue to shop them for many yrs to come. Thank you Walmart!

On Suday, December 5, 2021 at approximately 10:11 am I contacted the Walmart Customer Sevice Center at (800)925-6278. I don't know if I was provided the correct information but I was helped by a representative by the name of Jason (Employee ID#**) and his alleged supervisor Christopher (Employee ID# **). I called to complain about a damaged product received in the mail. The packaging box that the item came in was not damaged. I was sent an item that was damaged prior to being packaged.

My wife and I recently did a large grocery shopping at the Delafield Walmart. Now the store has recently been reset with new shelves which is nice. Sadly when we were there most of those shelves were empty. At the conclusion of our shopping we wanted to check out and discovered only one person at the check out and a ton of new self check out stations. Now I have used these stations in the past when I have a few items and they are fast and efficient; however if you have a cart full of groceries there is no place to go with the checked items. I was going to get a second cart, but then I remembered ALL of the carts were in the parking lot. That is in fact where we got ours to begin this adventure. So here I am scanning products, putting them in those ** thin bags and setting those bags on the floor. Are you kidding me!!!! Never again will I shop at Walmart. Clearly there was no staff or management to handle this store.

Went and bought a rotisserie pre made chicken around 3:45pm today 12-1-21 and when I tell you we got a flat out under cooked chicken I mean in words you can't imagine. This was the nastiest chicken I've had or seen. Dark blood spots. It didn't smell at all good. Blood, raw fat, meat and only well the outer shell of the chicken was done maybe slightly!!! I'm not at all happy and if there was any way possible for me to post pictures of this I would and will be all over the place. This is ridiculous how any kind of food could get thru your pre cooked ready to serve Delhi area! And when I take this chicken back I'll be getting my money and then I'll probably call a lawyer in advance.

Walmart has clearly sold tens of thousands of consoles to scalpers and now they are helping those scalpers resell at double the cost on the walmart marketplace site. All this during a pandemic. This seriously hurts American families, specifically their kids. Sears is doing the same thing. This is so evil, I will never shop in a Walmart again.

Went on Walmart website looking for a PS5. I know it was a long shot but thought I should give it a try. Walmart advertised they would have some available but you had to sign up for Walmart+ to be eligible. Signed up & paid & waited for the time they said it would be available. At the exact moment they said they would be available a window came on saying they were sold out and gave a timer counting down when you could add it to your cart which started at 21 minutes. My sister in another time zone was 4 minutes ahead of mine which is strange since we got the initial message at the same time. I can understand web speed etc not being exactly the same so that's fine.

I called Walmart for over 45 minutes and have been continuously hung up on... All I wanted was clarification; on a warranty for a Television and Sound bar I purchased which was roughly $850... Funny enough that we can spend the money and we just ignored and mistreated. Now I do not care about resolution. They need to be taught customer service or simply just fire anyone from the Tech department. Ridiculous how you can't get through to speak to an advisor from your establishment.

Do not whatsoever use their services. Go to USPS or your local bank. They will charge you so much more even when it shouldn't be that difficult and hold your money for wks. All with excuses if you can actually get in touch with them. Forget in person agencies they are useless and just one more reason not to use. Walmart they are crooks and frauds. A money order should be able to be replaced at the agency you got but at since so many identity checks are in place with not additional fee just like USPS would do. I have the original money order tab and receipt. But no. 2 days many phone calls they want me to pay over a 100 and wait weeks to get a replacement. I'm reporting to the US Fraud and Business Department. Imagine Christmas. A sick child, down a car and than what little you saved to get it now being held by a company that wants to take a big part plus maybe you get it in 30 days. I can't even.

Was lied to in text chat and phone but managers in customer service about false ads to get you to their site and the ads are false. More than one. A lot to be honest. Customer service tried to get me to buy a diff item at full and pay higher price. As was told if I sent in the pic they would give me items at the ad price. Sent pics of ads and website and then was told, "Sorry they are 2-year-old ads" and they will not honor them and too bad.

I ordered 4 tires for my vehicle, order was to take 1 week to arrive on a Thursday, I get a text Thursday that tires have arrived. I call in the automotive dept and they are closed. I call again Friday, they are closed check back tomorrow, which is a Saturday. Guess what they are closed. I call back Monday- no answer and I talk to a different dept. they said they are actually open today however they are about to go to lunch, just swing in and talk to them in an hour. I arrive to find out they only have 3 tires that arrived. They track the tire and say it's lost 8 states away from me. They can't get one from another location. I have to fend for myself to call corporate to get it straightened out. I call corporate and they say, "Why are you calling us. Talk to your local Walmart. If they won't help call back another day."

I have been a loyal customer for 7+ years & spend thousands of dollars on online orders BUT now Walmart has permanently banned my acct from ALL online orders. Walmart took it upon themselves to review my acct & make a final decision claiming that I have violated the return policy without even speaking to me, allowing me to defend/explain myself.

I ordered a game for my ps4. I was charged 87.58 and they took the money from my bank account on Oct 30th...Today Nov 15th 2021 I check my account because it says I have less money than I should have. I go to my bank. They tell me I have another pending charge from Walmart.com for $68. I hadn't ordered anything since Oct 16th when I placed my order. My bank tells me to contact walmart.com so I call them. They tell and admit they charged me 68 dollars for the same product that I ordered which means they charged me twice since they got paid by my bank on Oct 30th 2021. I told them it's fraudulent to charge me twice for the same item they refuse to make it right and give that money back and reverse the charge. This company is a fraud. They steal from customers and should be charged with theft.

I went shopping with my mother. I wanted to pay for her stuff so added it to mine. The cashier quoted the price as $120.00 I gave her $200.00. She did the transaction gave me my receipt and money. I did not count my money or look at my receipt like I should have. When I got home I counted my money and checked my receipt to find I was short $20.00. I was suppose to get $80.00 and I got $60.00. I am writing this review to warn people to count your money at the register.

Rude, impatient pharmacist and unruly helpers and co workers. Also they take entirely too long. This happens more often than not. Actually too often to be honest and something honestly needs to be done right away about these loons.

Horrible experience in Riverton Utah Supermarket and South Jordan Gateway. Both food deliveries. First was Riverton, sent a pic of my siding and said he delivered my groceries. I called Walmart for 30 min before a human picked up. Finally got pick-up and told her the driver lied, did not deliver and she said the groceries were still at the store. Many words later told me she would have delivered by 5, 5:30 rolled around, another round of 30 minutes to get a human and hung up on. Finally a person at pick up said my items were picked up- but you see, I never received those too. I asked if it was the same thief, she said probably. So, they let the kid pick up again and not instantly fired- WOW. He stole from me and lied twice.

After MONTHS of playing Walmart's release game for the X Box Series X, I finally won! They took forever to ship it! And when they did, they went with a second-rate shipping company... Needless to say, it was Lasership, a company KNOWN for "losing", "not delivering" and "stealing" packages.. Needless to say, I never saw my X Box! As soon as Lasership got their sticky paws on it, it was immediately marked "Lost". (Yeah I bet it was!) Wal-Mart refused to replace my X Box stating "Microsoft" Wouldn't allow it! Even during the MONTHS, I have been fighting for a replacement they had at least 3 releases of X Boxes! I was informed, "Yeah we have them, we just can't give one to you even though you purchased it and we messed up..." What kind of MESS is that?!?! You have what I ordered but refused to replace it!

I purchased TV in June 2020. Before six months I had to returned the TV due to volume problems, here I am again volume completely went out. Don't waste your money. I'm get in touch with Walmart and see outcome.

Buyer BEWARE. I ordered $250 of gift cards from Wal-Mart. Normally I receive an email telling me how to activate my cards when they come in the mail. I ordered the cards 9/23/21. I never received an activation code. I have called around 6 times over the past month and I have been told they are having issues with their beta version and they cannot activate the cards and they are working on the issue. Wal-Mart did charge my credit card $250. They said they have no "eta" for when the issue will be resolved. They told me they can't refund me the $250, nor can they send me cards I will be able to activate. At this point I have paid money for cards that don't work with no timetable for resolution. I think after 30 days, Wal-Mart should refund me my money and once they figure things out, just don't activate the worthless cards they sent me. I would suggest you not buy any gift cards from Wal-Mart until this issue is resolved.

If I could leave a negative star amount for my experience today, I would! I have a physical disability; therefore, I thought it was a wonderful option to have my dry dog food delivered to my house automatically once per month. The price was $20.40 per bag if I chose this option. Great. The first month, I only received one bag, called in and was told I would be given a credit for the second bag. Then I noticed, the price had suddenly risen to $25.63 per bag. I called in again and was informed that I would still receive the original price. All I had to do was call in and provide the reference number that the CSR gave me. I thought, great! Thanks! I didn't cancel the order for the second month at the higher price because I thought I would get a credit. Wrong!!!

First time order all baby stuff like bed, it's a gift for my brother and sister in-law, when they arrived, I saw outside of the box have tape labels put **, I try to email complain. They keep telling me which they can't find my order number, I did screen shots everything email to them, but still said cannot find like they try to hide and don't want to responsible for that, never again with Walmart, I heard a lot about them, bad experiences for me.

Now September 11 2021 there were 5 charges posted to my account from Google play. I've contacted Walmart customer service over 10 times about these charges. They keep telling me that the charges are pending and are under investigation. Here is a list of the charges, I got a new card. Changed the password, I still haven't been credited for these funds.

I returned a damaged doll to Walmart, they received it and have still not refunded my purchase. This is going on 2 months and I’ve called several times and emailed them several times. Still no refund. I will never shop there again.

I ordered a toy to be delivered to my Grandson for starting Kindergarten. I live in California and he lives in Utah. I called Walmart the night before to make sure all ok. Talked to Supv, he said all good. Ready to go. Got email at 201am stating out of stock. What happened from the night before? Never again. Don’t use them. They just make kids cry and grandfathers upset.

Still waiting and still holding....so many calls since I returned the Sleep Innovations Bed, because it stinks and the smell never went away like they said it would, smells like vomit. So many appointments for pick up that did not happen, now after it was picked up by rude hostile men, I have waited endlessly for refund that never happens. Continually calling, supervisor, Evelyn, after a half hour on the phone, disconnected. Now waiting again for Will and no one returns to phone for a half hour. OMG if I could give minus stars I would. Don't they realize experiences like this keep people from ever shopping there again and spreading the word??!!

I ordered twin xl on Walmart.com and was sent twin. Tried returning to the store and they said I needed to contact the seller for a return. I sent two messages to the seller and it wasn’t returned. I just called the store to complain and was told there was a 30 day return window and since my order was received Aug 11 and I sent the message Aug 12 I was out of luck. That’s ridiculous. I hadn’t been told the return policy was so quick.

Had ordered a Hoover vacuum online. Daughter picked it up. Got home. Opened box. Inside box was a used dirty smelling Bissell. I called store. Daughter went back. Gave her hard time then told her I had to wait a week to get my card credited back. Why do they keep my money for a week when they took it out the minute I ordered it? Do not order from this store. They will sell you used dirty merchandise in a new box. And for any one that want to rip them off was told they don't open returned merchandise boxes so you can put what you want in box and they'll give you money but it makes it hard on people like me that are honest. Bottom line is don't order anything online from Salisbury Walmart. Their store and customer service stinks. Called corporate. Was on hold to to speak to a manager who never would answer nor would they switch me to account to give them a review at end of call. WALMART Salisbury MD STINKS AND NO CUSTOMER SERVICE.

Let me start by saying that I've been a Walmart Shopper for many years. This, primarily because their prices are the best. Lately, I've been taking surveys and the rewards I get I divide into Walmart and Target Gift Cards. Unfortunately the last 5 or 6 times, when I go to check out, the Cashiers have no idea what to do with these gift cards since they're paper and not a physical card. They ALWAYS have to look for a Supervisor to help them. It doesn't appear that there is any way to signal one either. No walkie talkies (like Target) and apparently not able to flash the light on the aisle number to get anyone's attention.

We have shopped from Walmart for a number of years. Yes, the growth of Amazon has helped and made it even easier to shop - from the comfort of our home. Recently, unable (a rarity) to find the items on Amazon, we ordered them from Walmart. After waiting for over 3 weeks - they were 2 weeks late - I was told the items were finally delivered! Yeah! Great - but no, not great, they weren't delivered and I was told I would be charged for them since I now had them. These were TWO BIG boxes - that were never at my door, or garage, or anywhere on our property - never delivered. Walmart emailed, called and "told me" it was my responsibility to get the items back if I wanted a refund! I now had to do THEIR job, find MY order AND get it back to THEM to get MY money back. Last time I checked, if you have a job, you carry through and complete it. If I order something and it doesn't come through, I get a refund - except, apparently, at Walmart.

Classic bait and switch scheme: advertise something online for low cost (TI-84 Plus CE for $71), saying have to come into store to buy, then tell customer that item is sold out, and try to sell them lower quality model for almost twice the cost (Ti-84 for $129). I was in the store, showing the manager that online currently states there is stock and she said there must be something wrong with their inventory. What a crock - they lie to get people in the store and then try to sell things for full price. Rest assured that I will never shop at Walmart again, and neither will any of my family.

I have purchased quite a few things from them. I'm done. I'll go back to Amazon because they make sure you are happy. When something arrives in the mail and it is defective Walmart makes it very inconvenient to return the item. You have to mail it back to them or go to one of their stores. If you are handicapped and that is the reason you buy online do not buy anything from Walmart. Amazon will pick up your order when it is returnable or when they are at fault.

08/28/21 at 7:13pm Spoke with Janae. The trash can lid has a two year warranty. I purchased the motion sensor trash can Model# MS-50-22. Order # ** purchased 10/03/20. Mainstays customer service (877)539-7436, (877)968-6391. 2nd time calling spoke Amir from Walmart. Amir and Janae gave incorrect phone numbers. They refused to honor their manufacture warranties.

I ordered a certain product after 10 days they simply cancelling my order and ask me to reorder if I want. No one to address this through customer service. Worst experience with Walmart delivery. Product is also not good to use.

The Walmart located @ 3031 Memorial Pkwy SW Huntsville, Al 35801 is by FAR the WORST Walmart in Huntsville. The employees only seem to care about what is going on in the social media world or conversing amongst each other, not you or whatever you may need. Very rude and disrespectful staff all the way up to management. Also if you intend on using cash, be prepared to wait... and wait. None of the self-checkouts accept cash or give cash back, the only way to use/receive cash is to use a register manned by an employee (if you can call them that) and those 2 registers have a line that is a mile long. All the other locations in Huntsville have at least one self-checkout that accepts cash, but this one can't figure that out? In closing, go to ANY other Walmart for a decent experience or do as I have and just shop at Target.

Ok - I spend 90% of my time shopping at the Neighborhood Walmart in El Paso, Texas on Hondo Pass. This morning I had to go grocery shopping - around 10am. It was packed! There were no full service lines open (no cashiers). I saw plenty of people walking around. The self serve lines were open and at least four customers in each lane. I asked someone to open a full service line as there were a lot of elderly people in line. She said she would but nothing. The lady behind me (probably 80ish) couldn't understand it either.

Customer at Walmart is not their priority at all, it is worthy to save a few bucks and get aggravated? Their associates are underpaid and overworked and they pass this to the customers, I wait 1/2 hour to be assisted in the fabric dept, at the check out the lady there was very angry that she had to help me because the machine kept asking for her to clarify items. Really? Isn't that the reason she is there? To help the check out people? I did complain to someone that said she was the supervisor/manager, but someone that worked before there that is no use to complain to managers, nothing is done. Well I know I can get my groceries in other places and anything else I need also. This person that used to work for them told me what they are told to do to save money. Sad, sad. I miss the old way Walmart used to be, the funder of Walmart was around and I remember signs "made in America" supporting business. Greedy is what come to be.

I recently ordered a NordicTrack treadmill T series 6.5 Si model from Walmart which is what was advertised on the Walmart site. It was a great price. I received the older model (T series 6.5 S) which is not what I wanted and far cheaper if you ordered that older model from Amazon. I called Walmart and their response was that I had to contact the 3rd party seller and handle the problem myself. I noted that this was fraud on their part as they were advertising one product at a great price but delivering a lesser model. Their response was that they are NOT RESPONSIBLE for what is advertised by a 3rd party seller.

I have done multiple orders through Walmart for groceries online as it is convenience being able to select a time slot which saves me time allowing me to focus on other task I need to complete. I selected 9-10AM for my order so that it may be there when I wake up and all ready to go for meal prepping before lunch time. As I get the notification it's on its way I wait for the delivery to arrive. It does not. At 9:19AM I get notified it has been delivered when it has not arrived. I give it time because the most recent order had the same issue but driver arrived in the window. I proceed to call at 9:50am regarding the delivery as this was enough time to wait before proceeding to call.

New Walmart Delivery - Placed order on 08/11. Scheduled to be delivered 6-7pm Eastern Standard Time. @ 7pm email text order delayed. @ 7:30pm status changed Order delivered that was never received! Checked picture and it was blank. Contacted Support via text and was told order was canceled and refunded. Next day USPS delivers Campbell's Chicken Soup then delivery driver brings toilet paper, tissues, ketchup, relish, gum, stuffing, chips and chocolate syrup... ALL other items missing. Back on chat and was refund was for less than half of missing order. Having to wait to see what shows up to get a full refund. Unable to get through to store and driver could not speak English. Order **

Beware of prices on Walmart.com. They had a Blackstone 36" Griddle with Air Fryers on their site for $350.00 but you couldn't order it because it was out-of-stock. As soon as it became available, the price jumped to $592.00. That's almost a 70% increase that happened in one week (I kept screenshots of their website pages). I contacted Customer Service and they tried to tell me it is a market fluctuation. Then they said it was an error. They are making up excuses for false advertising. The kicker is that they have an exclusive with Blackstone on the griddles with air fryers so they are gouging anyone they can. I'm done with Walmart and Walmart.com. If they are the only ones that have an item, I'll do without.

I came in and saw that the only lines open were self checkout lanes. I did my shopping and 45 minutes later there still was no open lanes for checkout. I DO NOT WORK FOR WALMART.. If I my wife did not need the stuff I would have left it. Talked to management and they were indifferent and could careless.

I ordered a tire and mistakenly chose the wrong one. I canceled my order within 5 minutes. They claim you will not be charged for an order until it ships. Not only didn't it ship but I was still charged 24 hours after I canceled my order. Now it been 10 days and they still have not credited my account. I cannot buy the right tire until I get that money back. 99% of other online companies (way smaller at that), my card is credited the same day I cancel an order. Horrible mistake. They will never compete with Amazon like this.

When Walmart started grocery delivery. It was great... Now they mess up grocery orders and don't deliver when suppose to. Many items out of stock. Even with grocery delivery they have started sending ordered items different days through the mail. What the h_ _ _???? Get it together Walmart or put someone in charge that knows what they're doing.

More than 5 employees passed by me and my wife and not one asked if we needed anything and when I asked 2 employees who were passing by they said “LOOK FOR THE LADY” and pointed away to nowhere. Then I went to the front and asked for assistance while listening to the radio saying “SOMEONE NEEDED IN MEN’S DEPT.” no one came. Then I asked an female employee who was moving things around for assistance and she said she was on her break. By then more than 20 minutes had gone by. By the time someone came she was rude, opined the locked glass and walk us with the item to the register instead of giving us the item when we weren’t even done shopping. Then she handed our items to another lady and just walked away. Her name was AURORA.

After a hunt for PS4 controllers and Google showing wrong opening times I'm glad that I made it to the Walmart in Spring Hill Florida at 6am since the app were showing that there were 2 controllers in stock. Once I got there looking for 5 min there were, just like almost any Walmart, no controllers to be found. Manager Stephanie came then up to me offering help. After 15 min she came back with a whole cart fully stacked with new shipment boxes with all sorts of products but she thought she seen the items I was looking for. Yes she was right.... From all 4 Walmarts that I drove to on that day, the only manager who took a look even through the storage and new shipments was Manager Stephanie in Spring Hill FL. Much appreciated to save me time and more hustle finding those damn PS4 controllers.

This is literally the worst company I have every ordered online from. All 4 of my orders had a problem and I got no kind of customer service from anyone I talked to at the company. I thought I was ordering from a huge company when ordering on walmart.Com not Craigslist... What a joke!!!

On May 24th eating mini chocolate donuts I got from my neighborhood Walmart, bit down on something sharp, it cut the roof of my mouth, looked at it... It was a shard with sharp edges on both ends (still have the pictures of the object and the container the donuts came in). Filed a complaint waited for response. Walmart pushed it to the company that made the donuts, now that company (Flowers) can't explain how this item got into the batter and are making excuses of how they don't think it happened and now wants to push it off on another organization...

I got scammed on Walmart.com and apparently there is no recourse. BUYER BEWARE. The specific company that scammed me was 911BOULDERRIDGE LLC. Bought a pool, never arrived, and it's showing as delivered. FedEx has no record of my address. Repeated attempts to contact company have been met with silence, Walmart.com intentionally makes it impossible, or nearly impossible, to dispute a purchase.

I ordered Kitchen Aid kettles (37 kettles). And seller bargain corner has been sent not Kitchen Aid. I received another kettles Hamilton Beach. I started to return these kettles because that looks really like a scam. And what did Walmart? He blocked me!! Because I did refund. I explained the situation and called a lot of times to Walmart. I asked them to check this seller. But no. They blocked me! I spent a lot of my time and lot of my nervous. Thank you walmart! Good luck you and Bargain corner. Lose your customers and deceive them further. You need to check your partners and not block clients. Good job.

I ordered two Intex River Floats off the Walmart website, and the price went up two days later. I then received an email advising us our order had been cancelled. I'll never buy again from this company, and am telling all my family and friends that they don't honor their transactions. I wasted two weeks waiting for these items, which were to be given as a gift to my wife.

Saw a product online in a store by our home for $20.88. Went to the store. The same item rang up for $48.88. Spoke with Mgr, he informed me they don't price match and online prices are different. He had no authority to override the price. I informed him this wasn't a good customer experience. I went home and ordered the same item for curbside pickup. Walmart is a very low-end store and I expected better but had to remember who I was dealing with.

My experience lately has been disappointed. Walmart is one to the stores that is affordable for everyone. I do love the store because of its pricing. But my question is why North Bergen, NJ location has been lately out of stock on everything lately. "What's going on," I ask myself. I hope things get better. I would like to walk in and find what I'm looking for and leave happy and satisfied. I do see employee stock up. I just don't think is enough.

I purchased an HP All in one desktop computer at Walmart. According to the Walmart representative and the walmart website, all of their warranties come with ADH protection. I first called because my computer was making "fan lines" across the screen when using the whiteboard function. I was informed by the representative that they did not cover and that I would have to contact Walmart of the manufacturer.

Place a pickup order online at 7:15 am and received a confirm text that order was received few minutes later. I received my text from bank 1 hour later that it was charge for Walmart. After waiting 5 hours I call store several times (8) no answer & then I call customer service 3 times before answer & they said that they could not do anything but transfer me back to pickup. Again no luck. At this time it was 4 pm. I then tried 3 more times up until 6:45 pm. No luck. I had to call neighbor for help to go pick up supplies at another Walmart for me, due to me just getting out of hospital I was not able to drive. Problem with that was bank still had hold on funds for Walmart online, so I had to get funds from another account for same products. And as of 5 days later due to 1 holiday I still don't have my account refund???

I ordered a set of tires to be delivered to a nearby store location for pickup. The shipment was delayed a week and a half. It said online they had been delivered to the store, but when I called the store they had no record of them having arrived. This order was then refunded to me and a new set of tires was ordered with a 10% discount for the inconvenience. The discount part was at least something. But with this second order, there were yet again logistical problems. The website said they had been delivered to the store, but the store checked the back room and did not find my tires. Again they said contact the website. I called Walmart.com again and politely explained how frustrating this whole experience had been, which had taken almost a month, and I had nothing to show for it.

Order: **. I ordered this on 5/11, it was to arrive on 5/28. I went online today to check if it was still on time and am told to go to Pilot Air Freight and check order **. Pilot Air Freight tells me that is not even a proper tracking number...yet here it is in my email as the tracking number. They look further and find that there is nothing in their system for my address. I then call Walmart (1-800-925-6278), this is where the real fun begins.

Need to keep all items in stock! If you sell out as fast as you restock... That ought to TELL YOU SOMETHING!!! I know why you keep moving stock all over the store but it's annoying as hell and the employees can't find it either! Get rid of at least half of those self checkout lanes... Nobody likes them! The two lanes with a cashier are backed up to the back of the store and halfway up another aisle! (Hendersonville, TN)

Walmart stores are great for minor repairs and all of your grocery needs. Some of their products are not of good quality and sometimes are more expensive and my local hardware. I do like online shopping, just go online make your order and receive a message when it’s ready for pickup!

Good prices. Good locations. Good customer service. Items are easy to locate. Extensive product choices. Very few long checkout lines. Self-checkout. Produce is fresh. Good selection of clothing sizes. Good selection of shoe sizes. Rarely out of stock for advertised items.

I get my ** at a discount. They have most everything I need. Generally the prices are lower. Fast check out. Brightly lit and clean.

Sadly Walmart is no longer my go to store. Service at Walmart seems to have dropped drastically in the past and I am really sorry to have to post my opinions as negative but this is what they get. I can never find an associate to help find things like in the past and when I finally end up at checkout the lines are so long as everyone is having to check themselves out not and many shoppers are aggravated when trying to scan but have to wait for an associate to show up and help with their scanning process as some items will not scan or are coming up as wrong prices. So for me as my time is valuable shopping here is not in my future anymore.

Not Very friendly people at checkout in my small town. Always out of stuff. Putting Christmas stuff out way too early. Let's see. Not enough handicap parking. Quality of the merchandise is going downhill. Long checkout lines at the first of the month.

I am a female, almost 70 and relatively new to Walmart. I hate to admit it, but I have always had a low opinion of Walmart thinking it just sold unsellable, low quality items. I am pleasantly surprised that this is not the case! Doing A LOT of shopping online these days and having it delivered has changed my views--I am now the proud owner of many good quality items I found there at affordable prices. (:

I recently had a rather large order online and was impressed with the delivery service. I had ordered two eyeliner pencils and a lip gloss which had to be delivered separately for some reason but was surprised when I received a package with one pencil and nothing else in it. For the next two days I received a single package with only one item in it. Considering the fact that I got free delivery this must have been expensive for Walmart and I greatly appreciated receiving all the items I ordered without any trouble.

Most of the time in Walmarts you get in consideration, rudeness and strange luxe because you’re bothering them and Walmart does not enforce their dress code. They let people walk around with your pants below their butts showing your dirty underwear in the crack of their butts. Walmart is one of the most ignorant, uncouth and ill mannered retail stores. Their executives in Arkansas don’t care about any dress code. They don’t wanna force it and I need to take lessons from other good retail stores.

I like shopping at Walmart but I think going all self check out is a big mistake!!! Also they are better on prices than some grocery stores. I love the pet supply area since you can buy fresh pet dog and cat food.

When you are looking for an employee for help it takes forever to find one and when you do they can not give you an answer, they don't know one. Most of the employees are very rude to people. Their greeters don't even acknowledge you by saying hi or welcome, most of the time they are hiding off to the side. Now I only go there when I need a couple of things in a hurry then I am in and out quickly. My major buying is done elsewhere.

Sometimes their prices are lower than others. I like to order my groceries online and just pull up and they bring them out and load my truck. Only quite often, they are out of the items I really need. Our local neighborhood market hardly ever has someone in the deli. But whomever I ask to find someone, they are always very polite and helpful!

Generally has everything I need, however, occasionally I have to visit another store to complete shopping. Prices generally good, however, again, I can sometimes the same product at the dollar store.

Employees in the electronics department were very friendly in the electronics department. The person that helped us set up our phone service put the protective sheets on our phones and the cases and showed us how to do the basics before we left. He sold us the proper chargers, and headphones as well. After we were done he referred us to the clerk on the sporting goods department as we wanted to purchase a bicycle for A little boy who lives next door. We were happy with the purchases.

Good prices and good numbers of merchandise but hate self checkouts. Sometimes it is difficult to find sales staff and there are often not enough cashiers to check out, leaving only one choice, self checkouts. I sometimes leave the merchandise in carts and come back later because I will not use self checkouts.

Customer service all around needs working on. Seems there isn't enough help when needed. Friendly isn't their strong quality. Need more smiles and willingness to help customers. That would help me shop Walmart more often. Now just if I have to because lack of customer service. And positive attitude.

I shop at Walmart all the time, they have all I need in one shopping trip. Would highly recommend this store. You won't be disappointed and the people there are so friendly and helpful. They help you find whatever you are looking for and have a lot of good sales.

Good prices, clean stores, check-out terrible. Usually only have 3-4 registers open. Wait time to check out is at least half hour. Ice cream is usually melted. This isn't just since the pandemic...this has always been the norm. Wait time to return something to customer service is equally as bad. Worst part? The clerks, just simply shrug their shoulders. They don't care because they are stuck there for 8 hours, why not let the customers wait, too?

It is hard for me to understand that when there are many people backed up in line, there are never enough cashiers. Our issue has always been not being able to use a government issued food card but can anywhere else we shop. It’s always something.

I gave them 80% because of the stores that I've gone to, and some of those stores I still do business with, is because Walmart has the best prices overall! Walmart has its own Pharmacy and Vision Center. It also has just about everything you'd need or want for your home, apartment, or business. Pets too! I almost forgot to mention the auto and garden sections! The cold and frozen food sections, have good quality products as well! It's where I do most of my shopping! Name it, and you can probably find it there, including electronics and clothes!

All Walmart are the worst retailers in the business. The employees are rude and get in the way when we are shopping. We have shopped in many Walmart stores in and they all seem the same. But the worst are in South Texas.

When I am shopping, I usually find everything I need, but if I don't there is usually someone that works at the store willing to help. The prices are reasonable, it is clean and associates are friendly. I highly recommend them from getting prescriptions filled there to buying everything for inside the home and groceries.

They need to keep up on their stock in their local stores. Often I find they are out of common items when I go shopping and it's not the busiest time of the week. Also their fresh fruits could be fresher!

Excellent pricing, all the time!! I particularly like the Super Walmart. The grocery offer a lot of choices at great pricing. Also for electronic, I purchased my TV 65 inch, at the best pricing, compare to Best Buy or other shops.

I find just about every item I go there for. I shop there at least 3 times a week and prices I can depend on. The employees are polite and helpful and some know me by name. During these covid times inventory seems to be a little low but overall I find what I use most. I use a lot of the Walmart brand items, their quality is just as good as name brands.

It seems to me everybody from customers to employees are angry. Their bathrooms are so nasty. No matter what time of day you're there. I have shopped at several different Walmarts, and always the same. Most of all don't ask a employee any questions you may be killed. That's why I never shop there anymore.

The store is a good place to shop, it has everything you are looking for, the down side is you wait in line too long. The lines are too long and they are slow. The employees are not very helpful and are rude. They should have better management in the stores. They do not what they are doing.

I am always satisfied with my purchase and never have had a problem with returns or even complaints I may have about a purchase. Very satisfied with customer service and any and all purchases. Also have purchased quite a bit online since pandemic and always a quick delivery with product ordered. They communicate with you on shipping delivery date etc. Very satisfied.

I don't like how low they pay their workers. Meat quality is quite low. They fired a bunch of elderly greeters a few years ago and they are destroying small businesses everywhere. The one good thing I'd say is they have good variety in most of the grocery department.

I ordered patio furniture from Walmart last week. The items arrived on time or earlier than originally expected and were good quality for the price. Website was easy to use and updates on shipping were prompt.

I love this place like thousands of Americans. They always have what I need. Always courteous & willing to go that extra mile to help in any situation. I do almost all of my shopping here & love the prices.

I ordered three 5 lbs bags of King Arthur flour and two boxes of 20 Mule team borax. These items were placed in one box without any peanuts or bubbles, When I opened the box, I was staring at about 15 lbs of loose flour sitting at the bottom of the box. Apparently, when the box was tossed around during shipping, the heavy boxes of borax smashed against the unprotected flour bags and tore them. Unfortunately, Walmart was unable to re-ship the order and issued credit. Two other items were delivered to my house in plastic bags sometime between 8 pm yesterday, and 6am this morning. No one rang the door bell and I hope that the items did not spoil during their outdoor stay. Overall, extremely poor delivery.

This is their explanation of a play by play status of shipment. 4 times they said it would be delivered end of day May 7, 8, 9, 10 and now they say it's delivered and it's not. I check my landing outside my door 3x a day for packages ready with the sanitizer spray to get all 6 sides before taking into house. Anyway I'll just go to Target next time and save the hassle.

Wanted buy a tablet and my check came back code 3 and I had more than enough money on my account and my wife was so upset with me. This was going to be her first Mother's Day present as a mother and it was ruined.

Walmart seems to be getting busier no matter what time/day you shop there. They need more cashiers at high peak times and have substitute cashiers on stand by. I can't remember a time when there wasn't 4 to 5 people waiting in lines. Not everyone wants to do self checkouts.

Many times their website is not current. This is frustrating because when you go to the store based on what you see, the product is not in stock. Also their grocery pick up is a 3 at best. I have called several times to complain and asked for a mgr. to call back. Never received a callback.

Walmart has extensive variety and well stocked. It also has self serve checkout to make shopping less time consuming. Walmart also has a web store. The worst part about Walmart in my opinion is the return procedure, very slow and clerks often need their managers. Thus a simple return can be your worst nightmare.

I love Walmart. Especially their home delivery service. I'm disabled so the home grocery delivery service is vital to me. Everything that I order is always in stock if not Walmart always make up for it with substitutes of equal price or greater value. Their prices beat their competitors. I save money every time I shop at Walmart. Not to mention they have everything I need from groceries, to clothing, to nail salon, to eye care, to restaurant subway, to hair salon, to car care. It's a one stop shopping experience and I love them because they have made my life a little easier! Thank you Walmart???

Walmart tries it hardest to commit to a prompt delivery. If an order is delayed, they will discount your purchase. Have a wonderful customer service department and their prices are truly very good, especially for those on a limited budget.

Though Walmart is the LARGEST importer of Foreign-Made products, their company has the biggest "Buying Power" of anyone, thus one cannot find anything anywhere Cheaper"! The "Average American" CANNOT afford to buy elsewhere!

Walmart is really a great place to shop for everything from food to clothing and electronics, one stop shop beauty etc. It's really nice to shop there and it is so nice and big to visit. I love shopping there.

I enjoy shopping at Walmart. As a handicapped individual I am in need of the motorized scooters. About 99% of the time they are available. Someone is always available to help if I need something off the top shelf. I will always shop at Walmart.

Usually speedy pickup and friendly service at grocery pickup area. I do not normally shop in the retail area due to parking/walking issues.

Walmart is very easy to find items. The inventory is amazing. Associates are friendly and helpful. Also, online shopping is easy. My experience in Walmart is as always rewarding and satisfactory. The operating hours are very accommodating.

They have great prices, a wide variety in dry goods & grocery. Fast shipping, delivery & excellent customer service. Prices are usually lower than other retail stores & they have a great return policy.

I view Walmart as the store that EVERYONE loves to hate, however every walmart that I have shopped at are crowded with shoppers, finding what they need at much lower prices than most other stores. The employees are friendly most of the time.

After 2 missed delivery dates my 5 pc, $960 outdoor patio set finally arrived on a non-scheduled day DAMAGED! I didn’t even sign for it and they just left it. No signature that is supposedly required, hence why I took off two days to be there for the delivery. The box noticeably had been opened and returned before. The metal frame is twisted and when put together the back end is two inches from touching the ground and the wicker is unraveling around the front of the frame. Very noticeable. When I try to call Walmart to get this resolved they just keep giving me the run around and tell me that someone from corporate will get ahold of me. Four days later no one has yet to contact me back. I have emailed, called, and done their live chat, which is a joke, and still no resolution.

It's a sad fact but Wal-Mart usually has just about everything you could use in one store. Each store is stocked for its area, what sells most in that particular area so you can drive to another town and probably find different styles or more in stock. While the prices are low I think the company has made entirely too much money to be paying its employees so poorly and doing away with positions.

WalMart is a one-stop shop. I can order online and pickup in store while I grocery shop and/or have my car worked on and the prices are very reasonable. Their "no-questions-asked" return/refund policy makes it easy to shop questionable items. I love this store and spend most of my money there.

Always very clean, products that I need, great prices. Almost always in stock, all workers are helpful, and friendly. Large store, has just about all I need. Bets out Safeway, Target, Lucky's, and most all stores, with the exception of Costco.

Walmart try to make their prices very competitive. I appreciate that I can buy almost all home products in a single Walmart store. I have lived in different cities and Walmart is located close to where I live thereby making it convenient enough for me to access the store. I like the new self-checkout options introduced in the store, it has reduced the queue of customers waiting to checkout. Overall, Walmart is an ideal place to shop for me to buy almost every item for my house and car and I would recommend it to anyone looking to save cost on everyday items.

"Guards" at the doors are an insult to me, especially at Sam's where they won't let you out without their checking your receipt against your purchase. This makes me do most of my shopping anywhere else that I can.

Walmart use to be if Walmart doesn’t have it you don’t need it but oftentimes now they are not stocking name brand items and aisle managers aren’t ordering product for the shelves that they use to stock or they are oftentimes out of stock. This is applies to the one we shop at 99% of the time.

Walmart has almost every conceivable product one needs for home and auto maintenance and liveability. Their pharmacy and grocery supplies our nutrition and medication requirements while the electronic department provides every device necessary for entertainment and business desires.

Great prices and layout of store. Love the women's clothing choices. Only negative is they don't have enough employees to help if you need help and when I finally was able to find someone they had no idea where to find the item and had to go ask someone.

I always order my groceries online at Walmart. Then I go pick them up and they bring my groceries out and load them into my trunk. I love this feature, because I can not only buy groceries I can buy anything in Walmart along with my groceries.

Customer service could be streamlined if more employees would be called when a half dozen or more people are in line for check out and in line for customer service. I had to wait longer in line to check out than what it took for me to basket $62 worth of groceries.

I have really enjoyed the grocery pickup. My shopper has always been so respectful at pickup. They are careful while loading my groceries to not smoosh items and even transferred my cold items when they noticed ours bags in the vehicle.

I arrived to pick up an online order. I had a couple of questions about missing items, etc. The person delivering my order could not answer my questions and was using a phone that crackled and did not work properly. This person put me through to the manager. The phone rang many times... No one answered. I called corporate office. No one answered. I left a message. No one called back. Three weeks later no one has called back. I was treated rudely. Customer service is nonexistent even at the corporate level. I still don't have answers to my questions. I am never shopping at Walmart again.

Walmart is an okay place to shop if you're looking for cheap stuff. Cleaning supplies or personal care items are great to buy there. If you are looking for furniture or electronics they are made of particle boards and plastic. If you are looking for anything of quality, go somewhere else.

During this time of Pandemic we have been restricted in traveling around so we go online and order the things we need from Walmart, food, medications, pretty much anything. Walmart collects all our items and brings them out to our car and loads them, no contact and absolutely courteous service!

Because of pricing, selection and their online presence I have to admit Walmart gets my vote. I would give them 5 stars but they are non union and treat their employees abysmally. But why pay so much more for the same goods that another store has marked up to cover their fancy building and classy image?

Prices are good. Great selection in most departments. Many locations. Only weak spots are lack of open cash registers, garden dept needs someone to water plants and employees who say they don't speak English.

What can I say about Walmart that hasn't already been stated. It's level of service has dipped so lowly over the years that it's imperative for me to go elsewhere. And while that may not change their goal to improve service, it has become apparent they do not care about their customers much any longer. With having Managers who don't any couth or standard about themselves, along with a lackluster approach to consumer input and experiences shows in their leadership and lack thereof.

WalMart is a great store to shop online and in person. They always make sure you are totally satisfied with your purchase. They also make sure you are satisfied with the product that you have purchased.

The employees are, for the most part, very nice. Unfortunately the store has a lot of empty shelves on occasion - don’t know if this is just because of the pandemic or not. Also their selection of Asian foods/ingredients is limited. It would be nice if there was a “wish list” to let someone know what we want. Some of these problems may be caused by the fact that we are in a rural area and the store caters to what they think is the usual demographic - even though that is changing. Because we only have one other store in the area, getting a lot of food supplies is very limited, especially ethnic items.

Love the store has everything. Just wish the aisles were wider and cleaner! Automatic feeders at checkouts are what’s missing at Walmart!!! It’s would make it nice for the checkers too. They hate asking "move it forward please!!"

I usually go to Walmart In Bainbridge Georgia. The store is well maintained and employees are very friendly and unlike the stores in Tallahassee Florida. This Walmart is the best store in my area. They have everything I need including the grocery section. I make this Walmart my favorite store.

I ordered an item from Walmart.com. I tracked the package that was supposedly delivered to my residence by Fed Ex. I did not receive the package as stated in the tracking statement. I contacted customer service online questioning the delivery and email their response to me, no response. Contacted them again this time to respond by telephone, I was told that the item would be replaced. It wasn’t. I contacted them again, I received an email stating that the package was delivered and signed for and since Fed Ex delivered it to the wrong address my complaint would be with them but there would be no refund or replacement. After spending thousands of $ over the years with them, I think it’s time to try Amazon.

The worst customer service. Have been trying to do a pay in store order for almost a month. After multiple attempts the managers at the store contacted their help center and were told that the systems were not working together correctly. I was given the choice to either keep trying or to pay for the items online and bring them back into the store so they could do a resale of the items in order to change how the items were paid for. After doing this I am being told that they can not do that due to the part numbers not being in the computer to do this and that I would need to contact customer service. I have been given a phone number by email from the online customer service saying that is to a special store team and they would be able to help me.

My wife ordered a lat pulldown machine for my birthday. They completely sent the wrong parts. I have tried to get help 4 times to no avail. Yesterday I called the Broomfield Store and no one answered. Is this a crooked organization that sends me a bad order and keeps my money or is it one that is totally incompetent?

The Lawrence auto center technicians claimed they couldn't get the wheel off (isn't that their JOB? Smells like maybe an extra $20 or so under the table would get them right off?). Then they claimed the tires I bought were the "wrong size" (to be candid, the tires on the car, 195/65R16, are not the recommended size; but perhaps for another $20+ under the table they could install the "wrong size" tires?). In fact, the tires I ordered are exactly the right size.

Order a pool from Walmart because I thought is was a good deal. It took two weeks to get a tracking number for the product. Then I conversed with the shipping company for next three weeks. I got a updated delivery dates that I had to stay at home to wait for the product but never received anything. The last delivery date I called Walmart and they said the product had been returned to them damaged so the shipping company was lying about the delivery and wasting my time and money. I asked for a replacement from Walmart and was told they could not provide one but suggested one that was over twice the price. What a scam. Customer service was not willing to do anything or be helpful in any way and getting an attitude.

Multinational billion dollar company doesn’t understand inventory control! Or is it they think they’re too big to fail so they really don’t care about customer service? Their customer service reps certainly don’t care about service! 3rd time I purchased a large item while listed as in stock only for the order to be canceled due to not in stock. I contacted so called customer service 3 times within the 15 day preparing your order time frame only to be guaranteed that the order will ship for it to be ultimately canceled. I have screenshots of our conversations. So no, they didn’t check with the warehouse like they said they did. They just flat out lied. I’m already boycotting Amazon for similar customer service issues, time to add Walmart to the list. I hope others finally see the light and put this monstrosity out of business!

Don't order anything from these crooks. I had to return a defective item. They gave me a runaround for a month. A freaking MONTH after I returned the item. One excuse after another. Waited 5 days. Wait another 5 days. Then waited 7 days. Then they didn't even update their status on the website to "item received". It STILL says, "pending return" even though clicking on the link shows that item was returned last month and their agents acknowledged this. Still Nothing. Each agent kept telling me to wait another week, wait another week, then wait another week. But nobody took any action.

Opened up check for first time, gave to clerk at Walmart to cash, with from one register to another, give me a printout of 3rd party vendor... I called, typed in reference number, it's telling me that my stimulus check has already been cashed!!@ How is that when I just received in the mail... Walmart money center will not embarrass me again, their software suck and apparently the 3rd party... I think that it went through the first time...but clerk went to different register. I now have to call the US treasury and/or IRS. Could not buy any groceries behind this mishap.

I'm one like others used Walmart stores for shopping. But since the pandemic until today's day the service change even the policy for returns stuff become more UNACCEPTABLE and no sense. I was last week in one of Walmart store and for 20 minute I was waiting in customer service line. More than 10 people complain about Walmart service. I called the management to give feedback about that and hopefully they take action and really can see the old Walmart who we know because this with continue will be losing more customers and people complain.

I purchased Krispy Kreme Donuts at Walmart. The next day at work I ate one. The second donut as I went to pick it up I noticed hairy mold growing on it. Afterwards I threw up twice and the next day I couldn't stay off the toilet. I informed both companies and neither one seem concerned. Walmart is blaming Krispy Kreme yet they put the product on the shelf. Walmart told me they forwarded my incident report to Krispy Kreme and that I need to reach out to them. I have reached out and still have not received a call from Krispy Kreme as I contacted the claims department. I was really sick and Walmart nor Kripsy Kreme cares.

I ordered 2 bunk beds, paid and waited for a refund for over a week for in the 2nd bunk bed came but only one of the boxes. Called customer service and got put on hold. Well it has been 15 mins and I am still on hold.

AIMING at my child will get Walmart BANNED in my home. Walmart and PS5 put something out to get kids to come on and order ps5. Well, kids are harrasing parents now for months for this piece of ** and then we finally say yes. He saved his own money...he can get it. They have the kids go on walmart.com and order because a "release" is happening. He hits add to card in second 1, and they are out of stock. Then we are ALL on every 10 minutes for a release trying to get one into the cart. Out of stock in 1 second? I don't know why they would do this if they don't have product but it's such a time waste, I will not order or shop THERE anymore. I AM DONE. These kids have enough to deal with this year... Stop playing psych games.

I went and bought the card because I was in an urgency to buy something. Registration? I got the message "It is in the process"... tried a couple times, now I get the message "you have entered an invalid number". Call, no human to answer. These stores are happy with taking your money. Go to the store, customer service. The poor clerk couldn't figure it out either, and was as frustrated as I was, because she couldn't get anyone on the phone... The card is not working, no customer service available, and the package doesn't say anything about "Oh... by the way, you'll have to wait 48 hours while we decide to perhaps give you your money. That way we can invest and get even more rich with your stuff while you have to suffer you little maggot..." Stay away from Walmart. Support local.

I have ordered a hidden camera via Walmart online but I received a memory card. After 2 months and 4 contacts with supplier through their website and 2 chats with Walmart directly, there is still no solution about the camera. Every time after I have contacted them, I will receive response email within 24 hours asking me send them pictures of what I received or ask me to tell the story again. After I have replied with what they asked for, then there is no more follow up from them. After I have replied their email again and again, finally they have suggested me to keep the memory card and no mention about the camera.

Walmart.com pick-up/Delivery is getting worse & worse, the things I want saved in my items are not being saved, while things I've bought but I don't want to be saved are there & I can't seem to remove them permanently. Now it takes forever for me to put in an order, even from my list. Also, more & more of my item are no longer available for curbside pick-up or delivery, which doesn't make sense during this time of COVID-19 Pandemic. No one seems to be fixing the glitches but they've added a new useless tab. Makes me want to try Publix delivery.

I ordered a bed online from Walmart Dec. 19th. I checked on the status of the shipment a week later and it hadn't moved, so I called the Wal Mart customer service number. They said there was an issue with the order, I could either cancel or re-order, I cancelled. I waited seven days, no refund. So I called again and went through the whole process all over. I waited several more days, no refund. So I go online to their chat option and finally I get my refund. They sent someone to pick the item up, they went ahead and shipped it AFTER I cancelled the order, that pick up took place two weeks ago. I just checked my account and Wal Mart has charged me, again, for the SAME ORDER I CANCELLED. These people are INCOMPETENT. I will never order from them again. IF I could choose a zero, I would. Never again...

I ordered 4x6 photo from Walmart.com on 16th Jan. In order tracking it showed me photo is printed and delivered to store on 22nd Jan by Fedex. After the estimated date of delivery which is 25th Jan. it started showing delayed on my order. I contacted customer support, they told me to check with store. I went to store, check with pickup and photos department with my order id. Both don't have any clue about my package. I told them name of the person who received order using Fedex tracking id. They said no one with this name works here.

I love Walmart's grocery anytime delivery service (12.00/mo). We're a couple in our 80s, and between winter weather, heavy traffic, and the pandemic, we rely heavily on this service. Excellent service and great drivers!

Jan 26, 2020 Order **, Last 7 number, I went to pick up at Norwich, Ct a paid for new Tv, when the lady that delivered a refurnish and open box with clear tape at the opening and when examine inside found fingerprints in the screen. As of today, 4 Feb 21, the fund of payment has not being release as requested by Walmart.com to my bank. Why am I being punish when Walmart is the one at fault?

I applied for a credit line and got approved then I drove down to pick up my stove and loved the service. The sales rep was very knowledgeable and explained everything that I wanted to know. Very friendly!

I purchased an Auto Baby Bouncer #** on 06/26/2020 on Walmart.com in the amount of $112.88 for my son's baby shower. His baby shower was in September 2020. He received 3 of this same item. Now the 3rd Party Seller "Kudosale" will not return this unopened item, brand new in the box, and credit my account nor will Walmart give me store credit. WARNING: Beware when ordering through Walmart.com and you are directed to a "3rd Party Seller" you will have to deal with them and Walmart will simply not have any dealings with those items when it comes to resolving any returns. So unfortunate that now I am stuck with a Baby Gift of $112.88 and I don't know anyone else that is pregnant to gift. I will not be ordering big ticket items through Walmart again.

I placed an order for my kids (toy) on December 23rd. The tracking information showed the product in transit to the pickup store on Jan 5th (transit distance is 3 hr drive or 250 km). Nothing happened. Called customer service on Jan 15th and they said they will escalate it and will get back to you in 3 days. Nothing happened. Called again. They said the item will be ready on the 24th. Here comes 25th no change, called again, they asked 3 days to resolve this. Nothing has happened, called on the 29th asking for my money. The supervisor is saying they have to escalate it as they can't process the return. Three agents and one supervisor have told me that they are escalating it several times but to no avail and they are not returning my money. Poor kids. Very bad Customer service. I am not going to use Walmart.ca in future. Others are aware they are a bunch of scammers.

Frigidaire 44 Lbs Crunchy Chewable Nugget Ice Maker EFIC235, Stainless Steel... I cancelled my order for this item. I ordered 2 as Christmas presents, and this one never came because you flat refused to send it, and the other you kept on cancelling it because you choose to fill the order after my order to be filled first and send all that was in stock to that one that Will price gouge this item. 1 star is for your incompetence in not providing proper service of purchase. Now I have to inform both parties that they will not be getting their Christmas present due to your incompetence. Do not purchase this item, you will not receive it.

Cheap price and overall it's works but the plate doesn't like to stay in place and it is already rusting. As long as you use a cover for the food then you will keep down the condensation which probably causes the rust.

I placed an order on December 11 for my daughters bed, it was supposed to be for Christmas. Order **. This was supposed to be delivered Dec 18th. It showed label was created but never shipped. Customer service cancelled that order as a replacement and see up the next order # **. This was on the 18th and I was guaranteed it would be delivered by the 22nd which later got changed to the 28th. As the first order it had label created and shipped yet no other tracking was available. On Dec 29th that order was cancelled by customer service and this order was placed #** with a delivery date of January 6th. It shows once again label created and shipped yet no other tracking available. I contacted FedEx and they haven't received the package for shipping. It's bad enough this order was placed well in time for Christmas delivery yet now it's a week after Christmas and I still can't get it delivered.

I visited the Grassfield Store in Chesapeake, Va last night and it was ridiculous! This has always been my favorite store until yesterday!! The store was in a disarray! I walked in and there was a thin ** girl playing on one of the mobile carts, driving between the displays and the register yelling to another guy standing in the aisle, who was laughing & texting on his phone. Got to the mens department and there were clothes thrown everywhere - looked around and the entire store had items strewed all over the entire store!! These are slip hazards, so we told an employee that was in the clothing department and while stepping over clothes she says "yep" and walks away!!

Bought an e-bike 12/5. Battery never charged. I’ve talked to 3 customer service people and got 3 different resolutions, none have happened! One said they would send a new bike, another a supervisor would call in 5 minutes (never happened) another told me to send it back. CSMs all disconnected me! Do not buy online from Walmart! They don’t stand behind the products they sell!

I recently managed to purchase a Playstation 5 from Walmart.com on 12/15/2020. I was excited because I had been trying since release on 11/10/2020. My order shipped expediently on 12/19/2020 and FedEx picked it up on 12/20/2020, my original delivery date was 12/21/2020. I almost immediately got a second email, informing me my delivery date was now 12/22/2020 and looking at the tracking, I was immediately concerned because while the package was still listing my name and phone number, the address was 2301 Corporation Pkwy in Woodway, TX, which looking up the address, I found to be a Walmart Returns Center.

On Christmas Eve I misplaced my debit card so I sent $40 to myself to have money for gas to visit relatives. Walmart refused saying it is against federal law to send money to yourself. No money for gas.

I put an order, the Christmas present for my son, in the earlier December and the delivery date was Dec 22th, a couple days later, they sent me an email saying that the new delivery date was December 24th, it was ok, a little bit tight but fine. Sadly, the order never came, and I am still checking and it says "pending". Everyone in my family is so sad, I put an order trusting on Walmart for my son Christmas present and then this happens, you cannot imagine how I feel, no present for my son and my heart is broken.

Good day, I ordered a bike for our grandson on December 5th. Ten days after placing the order I called customer service to see why it hadn't shipped. I was informed that it was scheduled to ship on the 22nd and would arrive by the 24th of December. Today is the 22nd of December and I called customer service to see why it still hadn't shipped. I was now informed that it was out of stock. Is Walmart that incompetent that they don't know if they can fulfill an order for 17 days? Now we have 1 day to find a replacement. Thank you, Walmart (sarcasm).

On 4 December, I ordered an item from WALMART.com. It is now 20 December and I am still waiting for it. Tracking information has been awful. The package sat at a USPS facility in Newark for an unknown number of days. Now sitting in LINTHICUM HEIGHTS MD DISTRIBUTION CENTER with no projection of a delivery date. Initial delivery projection from Walmart was 15-17 December. Subsequently to 17 December "on time". Then changed to 18 December by 9PM. USPS Tracking now says "In Transit, Delayed". Walmart website still says 18 December. Package seems to be in limbo.

I made a purchase on Walmart.com and I purchased 4 new Tires. With installation at a store were available I went. When the gentleman put Tires on. He didn't jack up car correctly, normally done on side of vehicle. I never seen it done on front or back. When he jacked from front he did it placing jack on oil pan. To jack up creating a big dent in oil pan. Not mentioning to me what he did. So I drove vehicle and ruined transmission now has a jerks. This puts pressure on transmission because oil can't pump correctly because pan is pushed into engine. Oil comes out of valve cover gaskets and oil filter. I found this out in doing alignment. Not to mention I waited for two hours to take off 20 bolts to complete service on changing to new Tires.

I ordered online from Walmart.com 2 House of Tsang Korean sauce for $8.46. I receive one bottle for $21.00. I called Walmart.com and told them and they told me to take a photo of the product I ordered and they said I was entitled to refund. I went to Walmart and they said they cannot help me because I called Walmart.com first. Now I have to send it back and I can no longer trust the company to return my money plus shipping for their mistake. So now Im out $21.00 and $5.95 for shipping. I am very angry and disappointed with this whole mess. Now I have 1 Tsang Korean BBQ sauce for $26.95 is that fair? Sherry D.

SHAME ON YOU WALMART!!!! Today I went to a local Walmart to ask a manager if I could return my recently deceased (stroke) 90 yr old grandmother's unopened incontinence products (which I had purchased in bulk with her stimulus fund to stock up on) and exchange for products my now widowed, and severely income restricted, 90 yr old grandfather is in need of. I first went into the store and waited for 45 minutes to speak with a manager to make sure that this was possible as I did not have the receipt. The manager I spoke with (named Andrew) told me that yes, I could exchange the unopened packages for other products without the receipt. So I drove all the way home, picked up the products, and went back to wait in line (again) for another 45 min.

It's great until they cancel your order 2 days in a row. The first day, I understand things happens and can be chaotic. They at least told me 4 hours before my pickup time. The second day, they told me my order was cancelled right at pickup time. I only have a certain amount of money for groceries. I am struggling already; I had to go to a different store. Because my cupboards were bare. In the end I ended up with less groceries. I have to shop for 2 different households. Mine and my mother who is disabled. Also work 45 hours a week. So it was very disappointing when my order was cancelled 2 days in a row.

Just ordered a Dyson vacuum for my wife as a gift but I didn't receive it because it was shipped to a different state. I don't understand how when my billing address is the same as the delivery address. Not happy at all with the situation plus on top of that I have to wait 5 business days for a refund. This is the second order this week that I've been disappointed with. This company need to really start paying attention to detail. Way to drop the ball again.

Never has enough of anything. Knowing 1/2 of AZ comes up and wipes us out of everything. Nothing left for long time customers. We also really have no other choice. That's not all. Most management act like they could care less. Would not let me bring back some returns after my total was over 150.00 although no one ever had a problem taking all the money I used to spend there. Bad bad customer service.

I placed an order today in response to a Walmart online ad. I received a confirmation email indicating that I would be notified when I would be able to go to the store and pick up my item. Four hours later, I received another email indicating that Walmart was out of stock on the item I ordered in direct contradiction to the existing offer still on the website. I called Walmart customer service and spoke to Addison, who informed me that I could still pick up my item at my Walmart for $70 more than the posted offer I responded to. I’ve responded to hundreds of online offers from Amazon and never had a similar experience. This is my first and last experience with Walmart.com.

Despite being such a large retailer, they fail in the grocery department. Lack of sufficient stock on many items. Quite often there are pallets blocking aisles and nobody restocking. The personal shoppers often block aisles. And heaven help it if you have a product that doesn't fit in a bag, their receipt checker at the door insists that you show your receipt. (Albeit an unlawful act). Quicker and better quality by going to my local King Soopers.

Well, what I like about shopping at Walmart is that I can find just about everything I'm looking for. Except for now. This Pandemic I caused me to only be able to find certain things. But I still do the best I can while shopping. Not only can I buy food there I can also buy things for my house cleaning products. And things for my car and things for the up and coming Holidays.

Walmart use to be my store. Crowded a lot of the time but always enjoyed shopping among a crowd. Usually struck up a conversation with different people. Use to look forward to going there but now it seems stringent and everyone is afraid to either stop and talk to you, "6 feet and a mask shouldn't change your personality. Be safe but continue to human also.

Walmart offers everything at a very reasonable price from fruit to produce, dairy and for the most part, they have everything in stock and simple layout of the store. Every store from the neighbor stores to the huge stores are very clean and well stock. I think their motto is fresh at five, meaning even in the evenings everything is available.

I decided to try their online delivery service for groceries. My first order went ok. My 2nd order did not go so well. I received someone else's groceries. I didn't even know there were groceries out there until I checked and then 15 minutes later I get a text alerting me the groceries have been delivered. I call customer service immediately and spoke to Mateo, he assured me he had called the store and they would be delivering the correct groceries. 3 hours pass by and nothing. I call customer service again and the agent was not able to get through to the store, he tried numerous times and no one at the store picked up. That definitely left a bad impression. He asked that I call them again in 20 minutes, which I did. This time the 3rd agent told me that he would need to offer me a refund.

The store gives me the unexpected in the guarantee of all types of products at savings, I love my stores. They know the customer need, as employees that care deeply, and maintain the stock of products are dependent, and unexpected with new products, that make life, much more improved.

They have a lot of things at good prices but some things are more expensive than at other stores so you need to be cautious and compare prices from the other stores and make sure that the food is not expired but most of the time it is good so I will continue to shop at this store.

This Black Friday deals was supposed to be online at 12 am but while waiting to purchase quite a few things they said you have to come into the store to purchase it but online and in the weekly paper it states that you suppose to buy online at that certain time, so at 5am I waited in the line. I was the fourth customer. While in the store there were no towels that was priced at 1.60, no pillows that was priced at 5.00, no bikes that was priced at 29.00. Only the lady said we have to get the bikes that were not assembled but it did not state that in the paper no jeans, no pot set sets were in the store. Wasn't nothing in that store that was for online pricing at that time. That is false advertising and they should be held accountable for that, it made no sense to get out the bed that early for things that's not in stores.

I love the way they provide so many times for pick up and that it is touchless pick-up. They let me pay online with EBT and if I have a problem they get it fixed so quickly. The pricing is good and the quality is good.

Every time I go the store and to check out there’s always someone watching me. I don’t know if it’s because I’m **. And it’s only at the Walmart in Fleming island. The other don’t do that. It’s very uncomfortable.

One-stop shopping is very important and convenient for me. Walmart provides this and even though the virus situation maintains a good stock of groceries to choose from. Prices are always reasonable and there are choices of brands for each type of product.

I'm not faulting Walmart for the insane popularity of the Xbox Series X. I did quickly learn that bots are likely buying up online inventory within the first few seconds of release times. I am upset though, that Walmart's online checkout system doesn't treat a shopping cart as if a person was in the store, buying items and putting it in a actual shopping cart. But in effect, they're allowing an employee take the item out of my cart (right at the checkout stand, item scanned and just about to make payment) in this case the $500 Xbox that's in my cart and say, "Another customer purchased this a moment ago, but because we didn't actually officially reserve (protect) the one in his cart, someone else who bought theirs a moment before he did took his, so now I have to take yours out of your cart."

Out of stocks every department. No eggs at all on a Thursday. Frozen section had 215 outs. Dairy over 130 outs. Milk zero fat out of date. Came for 10 items. Left with 3. When asked associates they had no answer.

It's clean, well-stocked, courteous, and helpful staff. I love their sandwiches, Turkey/Bacon Wrap is my Fave! I get their Sugar Free Cookies every time I shop, about twice a week. Their prices are reasonable. And the clothes have come up a notch fashion-wise.

Literally THE WORST company I have ever dealt with in my life. NEVER order anything from them online. They took over 2 months to ship my item, which was then lost in transit. A replacement was ordered and when this was finally delivered, it was very poor quality. I've been trying for 2 weeks now to return the item. Each representative I speak with is more incompetent than the last one. Each time I am promised that I will receive a confirmation email and I receive nothing. I am still trying to resolve the issue.

The associates are warm and friendly. They will go out of their way to please you. No comments of "it's all out there, or if you don't see we don't have it." The produce, bakery and meat are always fresh, and the stock on the floor is constantly being refilled throughout the day. I even had a stock person track me down at the check stand to bring me a couple cans of disinfectant. Now that is a "go to" store. This particular store is in Pleasanton, CA on Santa Rita Rd. AND it has excellent air conditioning in the summertime. Way to go everyone!

The good thing about Walmart is they are less expensive. The downside is sometimes they are understocked and it is not easy maneuvering around the clerks filling the containers for the the pick ups and delivery.