Wal-Mart Reviews
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About Wal-Mart
Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.
Visit www.walmart.com- Affordable prices on many products
- Wide variety of items available
- Frequent promotions and discounts
- Inconsistent customer service quality
- Long wait times at checkout
- Frequent stock availability issues
Wal-Mart Reviews
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Reviewed July 8, 2021
After a hunt for PS4 controllers and Google showing wrong opening times I'm glad that I made it to the Walmart in Spring Hill Florida at 6am since the app were showing that there were 2 controllers in stock. Once I got there looking for 5 min there were, just like almost any Walmart, no controllers to be found. Manager Stephanie came then up to me offering help. After 15 min she came back with a whole cart fully stacked with new shipment boxes with all sorts of products but she thought she seen the items I was looking for. Yes she was right.... From all 4 Walmarts that I drove to on that day, the only manager who took a look even through the storage and new shipments was Manager Stephanie in Spring Hill FL. Much appreciated to save me time and more hustle finding those damn PS4 controllers.
Reviewed July 7, 2021
This is literally the worst company I have every ordered online from. All 4 of my orders had a problem and I got no kind of customer service from anyone I talked to at the company. I thought I was ordering from a huge company when ordering on walmart.Com not Craigslist... What a joke!!!
Reviewed June 28, 2021
On May 24th eating mini chocolate donuts I got from my neighborhood Walmart, bit down on something sharp, it cut the roof of my mouth, looked at it... It was a shard with sharp edges on both ends (still have the pictures of the object and the container the donuts came in). Filed a complaint waited for response. Walmart pushed it to the company that made the donuts, now that company (Flowers) can't explain how this item got into the batter and are making excuses of how they don't think it happened and now wants to push it off on another organization...
In the meantime no one wants to take responsibility in the fact that if I had swallowed it this situation would have been more than just a cut in the mouth. So what does everybody do they push it off to the next. This society is hard enough as we've gone thru so much, but to have an organization make excuses for an accident and I'm saying accident because I wouldn't think this was done purposefully, and to not take responsibility for whatever reason and make excuses. I don't understand their thinking. It's just not acceptable and it's not ok.
Reviewed June 28, 2021
I got scammed on Walmart.com and apparently there is no recourse. BUYER BEWARE. The specific company that scammed me was 911BOULDERRIDGE LLC. Bought a pool, never arrived, and it's showing as delivered. FedEx has no record of my address. Repeated attempts to contact company have been met with silence, Walmart.com intentionally makes it impossible, or nearly impossible, to dispute a purchase.

Reviewed June 25, 2021
I ordered Kitchen Aid kettles (37 kettles). And seller bargain corner has been sent not Kitchen Aid. I received another kettles Hamilton Beach. I started to return these kettles because that looks really like a scam. And what did Walmart? He blocked me!! Because I did refund. I explained the situation and called a lot of times to Walmart. I asked them to check this seller. But no. They blocked me! I spent a lot of my time and lot of my nervous. Thank you walmart! Good luck you and Bargain corner. Lose your customers and deceive them further. You need to check your partners and not block clients. Good job.
Adeliia
Reviewed June 24, 2021
I ordered two Intex River Floats off the Walmart website, and the price went up two days later. I then received an email advising us our order had been cancelled. I'll never buy again from this company, and am telling all my family and friends that they don't honor their transactions. I wasted two weeks waiting for these items, which were to be given as a gift to my wife.

Reviewed June 20, 2021
Saw a product online in a store by our home for $20.88. Went to the store. The same item rang up for $48.88. Spoke with Mgr, he informed me they don't price match and online prices are different. He had no authority to override the price. I informed him this wasn't a good customer experience. I went home and ordered the same item for curbside pickup. Walmart is a very low-end store and I expected better but had to remember who I was dealing with.
Reviewed June 17, 2021
My experience lately has been disappointed. Walmart is one to the stores that is affordable for everyone. I do love the store because of its pricing. But my question is why North Bergen, NJ location has been lately out of stock on everything lately. "What's going on," I ask myself. I hope things get better. I would like to walk in and find what I'm looking for and leave happy and satisfied. I do see employee stock up. I just don't think is enough.
Reviewed June 3, 2021
I purchased an HP All in one desktop computer at Walmart. According to the Walmart representative and the walmart website, all of their warranties come with ADH protection. I first called because my computer was making "fan lines" across the screen when using the whiteboard function. I was informed by the representative that they did not cover and that I would have to contact Walmart of the manufacturer.
On the second occasion my monitor fell over and the screen did not work anymore. I was again informed that they did not cover it because it was an accident. They were more than willing to refund me the purchase price of the warranty, but that does not help me one bit. I paid $500 for the computer, and less than a year later - I have to purchase another computer. I needed to know upfront that they did not cover accidents, so that I could have made a more qualified decision to purchase my item from Best Buy instead who have a better warranty plan.
Reviewed June 1, 2021
Place a pickup order online at 7:15 am and received a confirm text that order was received few minutes later. I received my text from bank 1 hour later that it was charge for Walmart. After waiting 5 hours I call store several times (8) no answer & then I call customer service 3 times before answer & they said that they could not do anything but transfer me back to pickup. Again no luck. At this time it was 4 pm. I then tried 3 more times up until 6:45 pm. No luck. I had to call neighbor for help to go pick up supplies at another Walmart for me, due to me just getting out of hospital I was not able to drive. Problem with that was bank still had hold on funds for Walmart online, so I had to get funds from another account for same products. And as of 5 days later due to 1 holiday I still don't have my account refund???
Reviewed May 30, 2021
I ordered a set of tires to be delivered to a nearby store location for pickup. The shipment was delayed a week and a half. It said online they had been delivered to the store, but when I called the store they had no record of them having arrived. This order was then refunded to me and a new set of tires was ordered with a 10% discount for the inconvenience. The discount part was at least something. But with this second order, there were yet again logistical problems. The website said they had been delivered to the store, but the store checked the back room and did not find my tires. Again they said contact the website. I called Walmart.com again and politely explained how frustrating this whole experience had been, which had taken almost a month, and I had nothing to show for it.
They said they would refund my order. Apart from this, the maximum compensation they said they were able to give me was a promo code to "spend $45 dollars on the website, get a $25 dollars off". Now ask yourself, does this sound like it makes up for a over three week delay waiting for nothing, the phone calls with representatives that had no idea where the tires were, the bouncing back and forth between the website and the brick and mortar store, etc.? For me, this was a serious waste of time, and the promo code compensation a shrugged off gesture with very little substantive value.
Reviewed May 28, 2021
Order: **. I ordered this on 5/11, it was to arrive on 5/28. I went online today to check if it was still on time and am told to go to Pilot Air Freight and check order **. Pilot Air Freight tells me that is not even a proper tracking number...yet here it is in my email as the tracking number. They look further and find that there is nothing in their system for my address. I then call Walmart (1-800-925-6278), this is where the real fun begins.
After navigating their automated system to get to an actual person, the person tells me the shipper picked it up and I am to call them. I explained in detail that I had in fact called the shipper first and they have nothing and the tracking number is not even a number they use! I asked to speak to a manager and one was not available but would call me back in 30mins to 1hour. 3 hours later no call back! I call Walmart back. I gave the girl my order number and she says..."I am sorry our system is slow" and something else I could not make out. I wait for a few seconds and hear nothing and say hello a couple times and then get a disconnect.
I call back for THE THIRD TIME and this time the person tells me the shipper never got the item, Walmart shows it was processed but yet have no shipper info...THEN HOW AND WHY did Walmart send me **?! When was Walmart going to tell me my order was never going to arrive? They then said I could wait till the 15th and I could get another. Ya no. I was told earlier in the call to wait for it a little longer to arrive, yet then later in the call told it was never shipped! So Walmart, that is the new business model? Take people's money and give them nothing...Sounds lucrative.
I told my kids about this playset, we talked and talked all about it and made plans. You have DESTROYED our plans and my children's happiness. Sam Walton would turn in his grave if he knew what Walmart has become. I will NEVER buy from walmart.com again. Amazon from now on. Will be reporting Walmart to the Better Business Bureau.
Reviewed May 19, 2021
Need to keep all items in stock! If you sell out as fast as you restock... That ought to TELL YOU SOMETHING!!! I know why you keep moving stock all over the store but it's annoying as hell and the employees can't find it either! Get rid of at least half of those self checkout lanes... Nobody likes them! The two lanes with a cashier are backed up to the back of the store and halfway up another aisle! (Hendersonville, TN)
Reviewed May 19, 2021
I get my ** at a discount. They have most everything I need. Generally the prices are lower. Fast check out. Brightly lit and clean.
Reviewed May 19, 2021
Walmart stores are great for minor repairs and all of your grocery needs. Some of their products are not of good quality and sometimes are more expensive and my local hardware. I do like online shopping, just go online make your order and receive a message when it’s ready for pickup!
Reviewed May 19, 2021
Good prices. Good locations. Good customer service. Items are easy to locate. Extensive product choices. Very few long checkout lines. Self-checkout. Produce is fresh. Good selection of clothing sizes. Good selection of shoe sizes. Rarely out of stock for advertised items.
Reviewed May 18, 2021
I am a female, almost 70 and relatively new to Walmart. I hate to admit it, but I have always had a low opinion of Walmart thinking it just sold unsellable, low quality items. I am pleasantly surprised that this is not the case! Doing A LOT of shopping online these days and having it delivered has changed my views--I am now the proud owner of many good quality items I found there at affordable prices. (:
Reviewed May 18, 2021
Not Very friendly people at checkout in my small town. Always out of stuff. Putting Christmas stuff out way too early. Let's see. Not enough handicap parking. Quality of the merchandise is going downhill. Long checkout lines at the first of the month.
Reviewed May 18, 2021
I recently had a rather large order online and was impressed with the delivery service. I had ordered two eyeliner pencils and a lip gloss which had to be delivered separately for some reason but was surprised when I received a package with one pencil and nothing else in it. For the next two days I received a single package with only one item in it. Considering the fact that I got free delivery this must have been expensive for Walmart and I greatly appreciated receiving all the items I ordered without any trouble.
Reviewed May 18, 2021
Sadly Walmart is no longer my go to store. Service at Walmart seems to have dropped drastically in the past and I am really sorry to have to post my opinions as negative but this is what they get. I can never find an associate to help find things like in the past and when I finally end up at checkout the lines are so long as everyone is having to check themselves out not and many shoppers are aggravated when trying to scan but have to wait for an associate to show up and help with their scanning process as some items will not scan or are coming up as wrong prices. So for me as my time is valuable shopping here is not in my future anymore.
Reviewed May 17, 2021
Sometimes their prices are lower than others. I like to order my groceries online and just pull up and they bring them out and load my truck. Only quite often, they are out of the items I really need. Our local neighborhood market hardly ever has someone in the deli. But whomever I ask to find someone, they are always very polite and helpful!
Reviewed May 17, 2021
Most of the time in Walmarts you get in consideration, rudeness and strange luxe because you’re bothering them and Walmart does not enforce their dress code. They let people walk around with your pants below their butts showing your dirty underwear in the crack of their butts. Walmart is one of the most ignorant, uncouth and ill mannered retail stores. Their executives in Arkansas don’t care about any dress code. They don’t wanna force it and I need to take lessons from other good retail stores.
Reviewed May 17, 2021
I like shopping at Walmart but I think going all self check out is a big mistake!!! Also they are better on prices than some grocery stores. I love the pet supply area since you can buy fresh pet dog and cat food.
Reviewed May 17, 2021
When you are looking for an employee for help it takes forever to find one and when you do they can not give you an answer, they don't know one. Most of the employees are very rude to people. Their greeters don't even acknowledge you by saying hi or welcome, most of the time they are hiding off to the side. Now I only go there when I need a couple of things in a hurry then I am in and out quickly. My major buying is done elsewhere.
Reviewed May 16, 2021
Generally has everything I need, however, occasionally I have to visit another store to complete shopping. Prices generally good, however, again, I can sometimes the same product at the dollar store.
Reviewed May 16, 2021
Employees in the electronics department were very friendly in the electronics department. The person that helped us set up our phone service put the protective sheets on our phones and the cases and showed us how to do the basics before we left. He sold us the proper chargers, and headphones as well. After we were done he referred us to the clerk on the sporting goods department as we wanted to purchase a bicycle for A little boy who lives next door. We were happy with the purchases.
Reviewed May 16, 2021
Good prices and good numbers of merchandise but hate self checkouts. Sometimes it is difficult to find sales staff and there are often not enough cashiers to check out, leaving only one choice, self checkouts. I sometimes leave the merchandise in carts and come back later because I will not use self checkouts.
Reviewed May 16, 2021
Customer service all around needs working on. Seems there isn't enough help when needed. Friendly isn't their strong quality. Need more smiles and willingness to help customers. That would help me shop Walmart more often. Now just if I have to because lack of customer service. And positive attitude.
Reviewed May 15, 2021
Good prices, clean stores, check-out terrible. Usually only have 3-4 registers open. Wait time to check out is at least half hour. Ice cream is usually melted. This isn't just since the pandemic...this has always been the norm. Wait time to return something to customer service is equally as bad. Worst part? The clerks, just simply shrug their shoulders. They don't care because they are stuck there for 8 hours, why not let the customers wait, too?
Reviewed May 15, 2021
It is hard for me to understand that when there are many people backed up in line, there are never enough cashiers. Our issue has always been not being able to use a government issued food card but can anywhere else we shop. It’s always something.
Reviewed May 15, 2021
I shop at Walmart all the time, they have all I need in one shopping trip. Would highly recommend this store. You won't be disappointed and the people there are so friendly and helpful. They help you find whatever you are looking for and have a lot of good sales.
Reviewed May 14, 2021
I gave them 80% because of the stores that I've gone to, and some of those stores I still do business with, is because Walmart has the best prices overall! Walmart has its own Pharmacy and Vision Center. It also has just about everything you'd need or want for your home, apartment, or business. Pets too! I almost forgot to mention the auto and garden sections! The cold and frozen food sections, have good quality products as well! It's where I do most of my shopping! Name it, and you can probably find it there, including electronics and clothes!
Reviewed May 14, 2021
All Walmart are the worst retailers in the business. The employees are rude and get in the way when we are shopping. We have shopped in many Walmart stores in and they all seem the same. But the worst are in South Texas.
Reviewed May 14, 2021
When I am shopping, I usually find everything I need, but if I don't there is usually someone that works at the store willing to help. The prices are reasonable, it is clean and associates are friendly. I highly recommend them from getting prescriptions filled there to buying everything for inside the home and groceries.
Reviewed May 14, 2021
They need to keep up on their stock in their local stores. Often I find they are out of common items when I go shopping and it's not the busiest time of the week. Also their fresh fruits could be fresher!
Reviewed May 13, 2021
It seems to me everybody from customers to employees are angry. Their bathrooms are so nasty. No matter what time of day you're there. I have shopped at several different Walmarts, and always the same. Most of all don't ask a employee any questions you may be killed. That's why I never shop there anymore.
Reviewed May 13, 2021
The store is a good place to shop, it has everything you are looking for, the down side is you wait in line too long. The lines are too long and they are slow. The employees are not very helpful and are rude. They should have better management in the stores. They do not what they are doing.
Reviewed May 13, 2021
I find just about every item I go there for. I shop there at least 3 times a week and prices I can depend on. The employees are polite and helpful and some know me by name. During these covid times inventory seems to be a little low but overall I find what I use most. I use a lot of the Walmart brand items, their quality is just as good as name brands.
Reviewed May 13, 2021
Excellent pricing, all the time!! I particularly like the Super Walmart. The grocery offer a lot of choices at great pricing. Also for electronic, I purchased my TV 65 inch, at the best pricing, compare to Best Buy or other shops.
Reviewed May 12, 2021
I don't like how low they pay their workers. Meat quality is quite low. They fired a bunch of elderly greeters a few years ago and they are destroying small businesses everywhere. The one good thing I'd say is they have good variety in most of the grocery department.
Reviewed May 12, 2021
I ordered patio furniture from Walmart last week. The items arrived on time or earlier than originally expected and were good quality for the price. Website was easy to use and updates on shipping were prompt.
Reviewed May 12, 2021
I love this place like thousands of Americans. They always have what I need. Always courteous & willing to go that extra mile to help in any situation. I do almost all of my shopping here & love the prices.
Reviewed May 12, 2021
I am always satisfied with my purchase and never have had a problem with returns or even complaints I may have about a purchase. Very satisfied with customer service and any and all purchases. Also have purchased quite a bit online since pandemic and always a quick delivery with product ordered. They communicate with you on shipping delivery date etc. Very satisfied.

Reviewed May 11, 2021
I ordered three 5 lbs bags of King Arthur flour and two boxes of 20 Mule team borax. These items were placed in one box without any peanuts or bubbles, When I opened the box, I was staring at about 15 lbs of loose flour sitting at the bottom of the box. Apparently, when the box was tossed around during shipping, the heavy boxes of borax smashed against the unprotected flour bags and tore them. Unfortunately, Walmart was unable to re-ship the order and issued credit. Two other items were delivered to my house in plastic bags sometime between 8 pm yesterday, and 6am this morning. No one rang the door bell and I hope that the items did not spoil during their outdoor stay. Overall, extremely poor delivery.
Reviewed May 11, 2021
This is their explanation of a play by play status of shipment. 4 times they said it would be delivered end of day May 7, 8, 9, 10 and now they say it's delivered and it's not. I check my landing outside my door 3x a day for packages ready with the sanitizer spray to get all 6 sides before taking into house. Anyway I'll just go to Target next time and save the hassle.
Reviewed May 11, 2021
Wanted buy a tablet and my check came back code 3 and I had more than enough money on my account and my wife was so upset with me. This was going to be her first Mother's Day present as a mother and it was ruined.
Reviewed May 11, 2021
Many times their website is not current. This is frustrating because when you go to the store based on what you see, the product is not in stock. Also their grocery pick up is a 3 at best. I have called several times to complain and asked for a mgr. to call back. Never received a callback.
Reviewed May 11, 2021
Walmart seems to be getting busier no matter what time/day you shop there. They need more cashiers at high peak times and have substitute cashiers on stand by. I can't remember a time when there wasn't 4 to 5 people waiting in lines. Not everyone wants to do self checkouts.
Reviewed May 11, 2021
Walmart has extensive variety and well stocked. It also has self serve checkout to make shopping less time consuming. Walmart also has a web store. The worst part about Walmart in my opinion is the return procedure, very slow and clerks often need their managers. Thus a simple return can be your worst nightmare.
Reviewed May 11, 2021
I love Walmart. Especially their home delivery service. I'm disabled so the home grocery delivery service is vital to me. Everything that I order is always in stock if not Walmart always make up for it with substitutes of equal price or greater value. Their prices beat their competitors. I save money every time I shop at Walmart. Not to mention they have everything I need from groceries, to clothing, to nail salon, to eye care, to restaurant subway, to hair salon, to car care. It's a one stop shopping experience and I love them because they have made my life a little easier! Thank you Walmart???
Reviewed May 10, 2021
I enjoy shopping at Walmart. As a handicapped individual I am in need of the motorized scooters. About 99% of the time they are available. Someone is always available to help if I need something off the top shelf. I will always shop at Walmart.
Reviewed May 10, 2021
Though Walmart is the LARGEST importer of Foreign-Made products, their company has the biggest "Buying Power" of anyone, thus one cannot find anything anywhere Cheaper"! The "Average American" CANNOT afford to buy elsewhere!

Reviewed May 10, 2021
Walmart is really a great place to shop for everything from food to clothing and electronics, one stop shop beauty etc. It's really nice to shop there and it is so nice and big to visit. I love shopping there.
Reviewed May 10, 2021
Walmart tries it hardest to commit to a prompt delivery. If an order is delayed, they will discount your purchase. Have a wonderful customer service department and their prices are truly very good, especially for those on a limited budget.
Reviewed May 9, 2021
Walmart is very easy to find items. The inventory is amazing. Associates are friendly and helpful. Also, online shopping is easy. My experience in Walmart is as always rewarding and satisfactory. The operating hours are very accommodating.
Reviewed May 9, 2021
I view Walmart as the store that EVERYONE loves to hate, however every walmart that I have shopped at are crowded with shoppers, finding what they need at much lower prices than most other stores. The employees are friendly most of the time.
Reviewed May 9, 2021
Usually speedy pickup and friendly service at grocery pickup area. I do not normally shop in the retail area due to parking/walking issues.
Reviewed May 9, 2021
They have great prices, a wide variety in dry goods & grocery. Fast shipping, delivery & excellent customer service. Prices are usually lower than other retail stores & they have a great return policy.
Reviewed May 8, 2021
After 2 missed delivery dates my 5 pc, $960 outdoor patio set finally arrived on a non-scheduled day DAMAGED! I didn’t even sign for it and they just left it. No signature that is supposedly required, hence why I took off two days to be there for the delivery. The box noticeably had been opened and returned before. The metal frame is twisted and when put together the back end is two inches from touching the ground and the wicker is unraveling around the front of the frame. Very noticeable. When I try to call Walmart to get this resolved they just keep giving me the run around and tell me that someone from corporate will get ahold of me. Four days later no one has yet to contact me back. I have emailed, called, and done their live chat, which is a joke, and still no resolution.
Pilot their outsourced delivery service and Walmart distribution do not communicate with each other at all and each one bad mouths each other instead of just problem solving. This set was once again scheduled for pickup yesterday and is still here. Once again no call, no email, no follow-up. I will never shop at Walmart again. They only care about making $ and don’t care about the customer at all. I have missed 3 days of work so far from all the missed delivery/pickup days just because Walmart can’t figure out their logistics and would rather waste economic resources instead of making things right with their customers. Not only is this horrible customer service but it’s also not environmental friendly with them shipping out damaged products and having to pick them back up. Where’s the logic in that? Very disappointed in this corporation!
This is my very last purchase with Walmart. I’ll pay a few bucks more to more sophisticated companies who treat their customers right and have their logistics and customer service in order. It’s a shame Walmart can’t figure this out after so many years in businesses. They obviously need to start by hiring people who actually know what they are doing. Quit outsourcing all your work to companies who don’t care about your company. Customer service is rude, the lady lied to me on the phone saying she was a manager but when I got the review via email it showed she was just a customer service rep. I’m really not surprised that Walmart hires such dishonest people. Especially after this experience. Buyer beware if you get this item or any item damaged they will not help you out! It’s all on you! I would not order from them, go someone else and pay a few bucks to a company who actual cares about their customers!
Reviewed May 8, 2021
Always very clean, products that I need, great prices. Almost always in stock, all workers are helpful, and friendly. Large store, has just about all I need. Bets out Safeway, Target, Lucky's, and most all stores, with the exception of Costco.
Reviewed May 8, 2021
WalMart is a one-stop shop. I can order online and pickup in store while I grocery shop and/or have my car worked on and the prices are very reasonable. Their "no-questions-asked" return/refund policy makes it easy to shop questionable items. I love this store and spend most of my money there.
Reviewed May 8, 2021
Walmart try to make their prices very competitive. I appreciate that I can buy almost all home products in a single Walmart store. I have lived in different cities and Walmart is located close to where I live thereby making it convenient enough for me to access the store. I like the new self-checkout options introduced in the store, it has reduced the queue of customers waiting to checkout. Overall, Walmart is an ideal place to shop for me to buy almost every item for my house and car and I would recommend it to anyone looking to save cost on everyday items.
Reviewed May 8, 2021
It's a sad fact but Wal-Mart usually has just about everything you could use in one store. Each store is stocked for its area, what sells most in that particular area so you can drive to another town and probably find different styles or more in stock. While the prices are low I think the company has made entirely too much money to be paying its employees so poorly and doing away with positions.
Reviewed May 7, 2021
Walmart use to be if Walmart doesn’t have it you don’t need it but oftentimes now they are not stocking name brand items and aisle managers aren’t ordering product for the shelves that they use to stock or they are oftentimes out of stock. This is applies to the one we shop at 99% of the time.
Reviewed May 7, 2021
"Guards" at the doors are an insult to me, especially at Sam's where they won't let you out without their checking your receipt against your purchase. This makes me do most of my shopping anywhere else that I can.
Reviewed May 7, 2021
Great prices and layout of store. Love the women's clothing choices. Only negative is they don't have enough employees to help if you need help and when I finally was able to find someone they had no idea where to find the item and had to go ask someone.
Reviewed May 7, 2021
Walmart has almost every conceivable product one needs for home and auto maintenance and liveability. Their pharmacy and grocery supplies our nutrition and medication requirements while the electronic department provides every device necessary for entertainment and business desires.
Reviewed May 6, 2021
I always order my groceries online at Walmart. Then I go pick them up and they bring my groceries out and load them into my trunk. I love this feature, because I can not only buy groceries I can buy anything in Walmart along with my groceries.
Reviewed May 6, 2021
Customer service could be streamlined if more employees would be called when a half dozen or more people are in line for check out and in line for customer service. I had to wait longer in line to check out than what it took for me to basket $62 worth of groceries.
Reviewed May 6, 2021
I have really enjoyed the grocery pickup. My shopper has always been so respectful at pickup. They are careful while loading my groceries to not smoosh items and even transferred my cold items when they noticed ours bags in the vehicle.
Reviewed May 5, 2021
I arrived to pick up an online order. I had a couple of questions about missing items, etc. The person delivering my order could not answer my questions and was using a phone that crackled and did not work properly. This person put me through to the manager. The phone rang many times... No one answered. I called corporate office. No one answered. I left a message. No one called back. Three weeks later no one has called back. I was treated rudely. Customer service is nonexistent even at the corporate level. I still don't have answers to my questions. I am never shopping at Walmart again.
Reviewed May 5, 2021
Prices are good. Great selection in most departments. Many locations. Only weak spots are lack of open cash registers, garden dept needs someone to water plants and employees who say they don't speak English.

Reviewed May 5, 2021
Because of pricing, selection and their online presence I have to admit Walmart gets my vote. I would give them 5 stars but they are non union and treat their employees abysmally. But why pay so much more for the same goods that another store has marked up to cover their fancy building and classy image?
Reviewed May 5, 2021
During this time of Pandemic we have been restricted in traveling around so we go online and order the things we need from Walmart, food, medications, pretty much anything. Walmart collects all our items and brings them out to our car and loads them, no contact and absolutely courteous service!
Reviewed May 5, 2021
Walmart is an okay place to shop if you're looking for cheap stuff. Cleaning supplies or personal care items are great to buy there. If you are looking for furniture or electronics they are made of particle boards and plastic. If you are looking for anything of quality, go somewhere else.
Reviewed May 4, 2021
I usually go to Walmart In Bainbridge Georgia. The store is well maintained and employees are very friendly and unlike the stores in Tallahassee Florida. This Walmart is the best store in my area. They have everything I need including the grocery section. I make this Walmart my favorite store.
Reviewed May 4, 2021
The employees are, for the most part, very nice. Unfortunately the store has a lot of empty shelves on occasion - don’t know if this is just because of the pandemic or not. Also their selection of Asian foods/ingredients is limited. It would be nice if there was a “wish list” to let someone know what we want. Some of these problems may be caused by the fact that we are in a rural area and the store caters to what they think is the usual demographic - even though that is changing. Because we only have one other store in the area, getting a lot of food supplies is very limited, especially ethnic items.
Reviewed May 4, 2021
WalMart is a great store to shop online and in person. They always make sure you are totally satisfied with your purchase. They also make sure you are satisfied with the product that you have purchased.
Reviewed May 4, 2021
What can I say about Walmart that hasn't already been stated. It's level of service has dipped so lowly over the years that it's imperative for me to go elsewhere. And while that may not change their goal to improve service, it has become apparent they do not care about their customers much any longer. With having Managers who don't any couth or standard about themselves, along with a lackluster approach to consumer input and experiences shows in their leadership and lack thereof.
Reviewed May 4, 2021
Love the store has everything. Just wish the aisles were wider and cleaner! Automatic feeders at checkouts are what’s missing at Walmart!!! It’s would make it nice for the checkers too. They hate asking "move it forward please!!"
Reviewed May 3, 2021
I ordered an item from Walmart.com. I tracked the package that was supposedly delivered to my residence by Fed Ex. I did not receive the package as stated in the tracking statement. I contacted customer service online questioning the delivery and email their response to me, no response. Contacted them again this time to respond by telephone, I was told that the item would be replaced. It wasn’t. I contacted them again, I received an email stating that the package was delivered and signed for and since Fed Ex delivered it to the wrong address my complaint would be with them but there would be no refund or replacement. After spending thousands of $ over the years with them, I think it’s time to try Amazon.
Reviewed April 30, 2021
The worst customer service. Have been trying to do a pay in store order for almost a month. After multiple attempts the managers at the store contacted their help center and were told that the systems were not working together correctly. I was given the choice to either keep trying or to pay for the items online and bring them back into the store so they could do a resale of the items in order to change how the items were paid for. After doing this I am being told that they can not do that due to the part numbers not being in the computer to do this and that I would need to contact customer service. I have been given a phone number by email from the online customer service saying that is to a special store team and they would be able to help me.
I have spoken to 8 different people. 4 of them stated all they could do was a return and that I would have to take them back to the store and then hung up. One of them gave me a number saying that I could go through this department, but the number that was given to me was to a different insurance company. Then I tried calling again and was bounced to different people and departments after I asked to speak with a supervisor due to being told different things by every one and not getting any help with the problem. After being bounce around to different departments and still not speaking to a supervisor they had put me on hold and after a few minutes was hung up on again. As it stands after this I may never buy from Walmart again.
Reviewed April 27, 2021
My wife ordered a lat pulldown machine for my birthday. They completely sent the wrong parts. I have tried to get help 4 times to no avail. Yesterday I called the Broomfield Store and no one answered. Is this a crooked organization that sends me a bad order and keeps my money or is it one that is totally incompetent?
Reviewed April 25, 2021
The Lawrence auto center technicians claimed they couldn't get the wheel off (isn't that their JOB? Smells like maybe an extra $20 or so under the table would get them right off?). Then they claimed the tires I bought were the "wrong size" (to be candid, the tires on the car, 195/65R16, are not the recommended size; but perhaps for another $20+ under the table they could install the "wrong size" tires?). In fact, the tires I ordered are exactly the right size.
They refused to install my tires. Work order to install tires: **. Online order **. Just to satisfy my curiosity, I used my lug wrench to manually loosen, then tighten all four wheels. The lugs were NOT excessively tight. The whole crooked crew should be fired. Perhaps the manager in charge of the auto care center should be fired as well, for allowing this kind of abuse to happen. One star is too many. They deserve zero.
Reviewed April 22, 2021
Order a pool from Walmart because I thought is was a good deal. It took two weeks to get a tracking number for the product. Then I conversed with the shipping company for next three weeks. I got a updated delivery dates that I had to stay at home to wait for the product but never received anything. The last delivery date I called Walmart and they said the product had been returned to them damaged so the shipping company was lying about the delivery and wasting my time and money. I asked for a replacement from Walmart and was told they could not provide one but suggested one that was over twice the price. What a scam. Customer service was not willing to do anything or be helpful in any way and getting an attitude.
Reviewed April 21, 2021
Multinational billion dollar company doesn’t understand inventory control! Or is it they think they’re too big to fail so they really don’t care about customer service? Their customer service reps certainly don’t care about service! 3rd time I purchased a large item while listed as in stock only for the order to be canceled due to not in stock. I contacted so called customer service 3 times within the 15 day preparing your order time frame only to be guaranteed that the order will ship for it to be ultimately canceled. I have screenshots of our conversations. So no, they didn’t check with the warehouse like they said they did. They just flat out lied. I’m already boycotting Amazon for similar customer service issues, time to add Walmart to the list. I hope others finally see the light and put this monstrosity out of business!
Reviewed April 15, 2021
Don't order anything from these crooks. I had to return a defective item. They gave me a runaround for a month. A freaking MONTH after I returned the item. One excuse after another. Waited 5 days. Wait another 5 days. Then waited 7 days. Then they didn't even update their status on the website to "item received". It STILL says, "pending return" even though clicking on the link shows that item was returned last month and their agents acknowledged this. Still Nothing. Each agent kept telling me to wait another week, wait another week, then wait another week. But nobody took any action.
Then the last obnoxious agent I spoke to gave me a completely different story telling me to wait even longer and that only THEN he would start a return process after all this time - which was different than what everyone else was saying. When I told him that I had enough of this nonsense and I was going to do a credit card chargeback, he just smirked and said "good luck." So that is what I did. And that is how I got my refund for an item that Walmart kept for a month which they never refunded me for. I had to do a chargeback to get my refund.
Save yourselves the headache and don't do business with them. Don't order from them. Stay away from them. And if they twiddle their thumbs by not refunding you, go to your credit card and do a chargeback on their **. They are a scummy company, their corporate staff are incompetent as are their agents. They are liars and they don't care. They are not worth your business. Walmart, don't attempt to contact me to "address these issues." You had your chance MULTIPLE TIMES over a month. You failed epically. When I warned about resolving this externally, I was just laughed at. So don't try to even talk to me now. I just want everyone else to know what sleazebags you are and how useless your agents are as well.
Reviewed April 13, 2021
Opened up check for first time, gave to clerk at Walmart to cash, with from one register to another, give me a printout of 3rd party vendor... I called, typed in reference number, it's telling me that my stimulus check has already been cashed!!@ How is that when I just received in the mail... Walmart money center will not embarrass me again, their software suck and apparently the 3rd party... I think that it went through the first time...but clerk went to different register. I now have to call the US treasury and/or IRS. Could not buy any groceries behind this mishap.
Reviewed April 12, 2021
I'm one like others used Walmart stores for shopping. But since the pandemic until today's day the service change even the policy for returns stuff become more UNACCEPTABLE and no sense. I was last week in one of Walmart store and for 20 minute I was waiting in customer service line. More than 10 people complain about Walmart service. I called the management to give feedback about that and hopefully they take action and really can see the old Walmart who we know because this with continue will be losing more customers and people complain.
Reviewed April 6, 2021
I purchased Krispy Kreme Donuts at Walmart. The next day at work I ate one. The second donut as I went to pick it up I noticed hairy mold growing on it. Afterwards I threw up twice and the next day I couldn't stay off the toilet. I informed both companies and neither one seem concerned. Walmart is blaming Krispy Kreme yet they put the product on the shelf. Walmart told me they forwarded my incident report to Krispy Kreme and that I need to reach out to them. I have reached out and still have not received a call from Krispy Kreme as I contacted the claims department. I was really sick and Walmart nor Kripsy Kreme cares.
Reviewed March 26, 2021
I ordered 2 bunk beds, paid and waited for a refund for over a week for in the 2nd bunk bed came but only one of the boxes. Called customer service and got put on hold. Well it has been 15 mins and I am still on hold.
Reviewed March 18, 2021
AIMING at my child will get Walmart BANNED in my home. Walmart and PS5 put something out to get kids to come on and order ps5. Well, kids are harrasing parents now for months for this piece of ** and then we finally say yes. He saved his own money...he can get it. They have the kids go on walmart.com and order because a "release" is happening. He hits add to card in second 1, and they are out of stock. Then we are ALL on every 10 minutes for a release trying to get one into the cart. Out of stock in 1 second? I don't know why they would do this if they don't have product but it's such a time waste, I will not order or shop THERE anymore. I AM DONE. These kids have enough to deal with this year... Stop playing psych games.
Reviewed Feb. 24, 2021
I went and bought the card because I was in an urgency to buy something. Registration? I got the message "It is in the process"... tried a couple times, now I get the message "you have entered an invalid number". Call, no human to answer. These stores are happy with taking your money. Go to the store, customer service. The poor clerk couldn't figure it out either, and was as frustrated as I was, because she couldn't get anyone on the phone... The card is not working, no customer service available, and the package doesn't say anything about "Oh... by the way, you'll have to wait 48 hours while we decide to perhaps give you your money. That way we can invest and get even more rich with your stuff while you have to suffer you little maggot..." Stay away from Walmart. Support local.
Reviewed Feb. 19, 2021
I have ordered a hidden camera via Walmart online but I received a memory card. After 2 months and 4 contacts with supplier through their website and 2 chats with Walmart directly, there is still no solution about the camera. Every time after I have contacted them, I will receive response email within 24 hours asking me send them pictures of what I received or ask me to tell the story again. After I have replied with what they asked for, then there is no more follow up from them. After I have replied their email again and again, finally they have suggested me to keep the memory card and no mention about the camera.
I have declined their offer and told them that what is the reason to keep the memory if I don’t have the camera and I have memory card and don’t need extra one. And then I won’t receive anymore response. After few days, I emailed and asked the latest status, then they repeat their offer, and there is no response after I declined their offer. It happened repeatedly at lease three times already. And still there is no mention about the camera, just ask me to keep the memory card.

Reviewed Feb. 15, 2021
Walmart.com pick-up/Delivery is getting worse & worse, the things I want saved in my items are not being saved, while things I've bought but I don't want to be saved are there & I can't seem to remove them permanently. Now it takes forever for me to put in an order, even from my list. Also, more & more of my item are no longer available for curbside pick-up or delivery, which doesn't make sense during this time of COVID-19 Pandemic. No one seems to be fixing the glitches but they've added a new useless tab. Makes me want to try Publix delivery.
Reviewed Feb. 9, 2021
I ordered a bed online from Walmart Dec. 19th. I checked on the status of the shipment a week later and it hadn't moved, so I called the Wal Mart customer service number. They said there was an issue with the order, I could either cancel or re-order, I cancelled. I waited seven days, no refund. So I called again and went through the whole process all over. I waited several more days, no refund. So I go online to their chat option and finally I get my refund. They sent someone to pick the item up, they went ahead and shipped it AFTER I cancelled the order, that pick up took place two weeks ago. I just checked my account and Wal Mart has charged me, again, for the SAME ORDER I CANCELLED. These people are INCOMPETENT. I will never order from them again. IF I could choose a zero, I would. Never again...
Reviewed Feb. 6, 2021
I ordered 4x6 photo from Walmart.com on 16th Jan. In order tracking it showed me photo is printed and delivered to store on 22nd Jan by Fedex. After the estimated date of delivery which is 25th Jan. it started showing delayed on my order. I contacted customer support, they told me to check with store. I went to store, check with pickup and photos department with my order id. Both don't have any clue about my package. I told them name of the person who received order using Fedex tracking id. They said no one with this name works here.
I again contacted customer support, they said we will escalate this to store and store will reply back in 24-36 hrs. No reply from store. I again contacted customer support, they kept me on hold to check with store and replied back, store could not find your order. You can consider this as lost by store. My only concern is, those are printed photos of my daughter and it is delivered to store, it should not be misused somewhere. If it's any other order, I would have cancelled it. But how Walmart can be so much careless about printed photos?
Reviewed Feb. 4, 2021
I love Walmart's grocery anytime delivery service (12.00/mo). We're a couple in our 80s, and between winter weather, heavy traffic, and the pandemic, we rely heavily on this service. Excellent service and great drivers!
Reviewed Feb. 4, 2021
Jan 26, 2020 Order **, Last 7 number, I went to pick up at Norwich, Ct a paid for new Tv, when the lady that delivered a refurnish and open box with clear tape at the opening and when examine inside found fingerprints in the screen. As of today, 4 Feb 21, the fund of payment has not being release as requested by Walmart.com to my bank. Why am I being punish when Walmart is the one at fault?
Reviewed Feb. 4, 2021
I applied for a credit line and got approved then I drove down to pick up my stove and loved the service. The sales rep was very knowledgeable and explained everything that I wanted to know. Very friendly!
Reviewed Feb. 2, 2021
I purchased an Auto Baby Bouncer #** on 06/26/2020 on Walmart.com in the amount of $112.88 for my son's baby shower. His baby shower was in September 2020. He received 3 of this same item. Now the 3rd Party Seller "Kudosale" will not return this unopened item, brand new in the box, and credit my account nor will Walmart give me store credit. WARNING: Beware when ordering through Walmart.com and you are directed to a "3rd Party Seller" you will have to deal with them and Walmart will simply not have any dealings with those items when it comes to resolving any returns. So unfortunate that now I am stuck with a Baby Gift of $112.88 and I don't know anyone else that is pregnant to gift. I will not be ordering big ticket items through Walmart again.
Reviewed Jan. 29, 2021
I placed an order for my kids (toy) on December 23rd. The tracking information showed the product in transit to the pickup store on Jan 5th (transit distance is 3 hr drive or 250 km). Nothing happened. Called customer service on Jan 15th and they said they will escalate it and will get back to you in 3 days. Nothing happened. Called again. They said the item will be ready on the 24th. Here comes 25th no change, called again, they asked 3 days to resolve this. Nothing has happened, called on the 29th asking for my money. The supervisor is saying they have to escalate it as they can't process the return. Three agents and one supervisor have told me that they are escalating it several times but to no avail and they are not returning my money. Poor kids. Very bad Customer service. I am not going to use Walmart.ca in future. Others are aware they are a bunch of scammers.
Reviewed Jan. 17, 2021
Frigidaire 44 Lbs Crunchy Chewable Nugget Ice Maker EFIC235, Stainless Steel... I cancelled my order for this item. I ordered 2 as Christmas presents, and this one never came because you flat refused to send it, and the other you kept on cancelling it because you choose to fill the order after my order to be filled first and send all that was in stock to that one that Will price gouge this item. 1 star is for your incompetence in not providing proper service of purchase. Now I have to inform both parties that they will not be getting their Christmas present due to your incompetence. Do not purchase this item, you will not receive it.
Reviewed Jan. 9, 2021
Cheap price and overall it's works but the plate doesn't like to stay in place and it is already rusting. As long as you use a cover for the food then you will keep down the condensation which probably causes the rust.
Reviewed Jan. 4, 2021
I placed an order on December 11 for my daughters bed, it was supposed to be for Christmas. Order **. This was supposed to be delivered Dec 18th. It showed label was created but never shipped. Customer service cancelled that order as a replacement and see up the next order # **. This was on the 18th and I was guaranteed it would be delivered by the 22nd which later got changed to the 28th. As the first order it had label created and shipped yet no other tracking was available. On Dec 29th that order was cancelled by customer service and this order was placed #** with a delivery date of January 6th. It shows once again label created and shipped yet no other tracking available. I contacted FedEx and they haven't received the package for shipping. It's bad enough this order was placed well in time for Christmas delivery yet now it's a week after Christmas and I still can't get it delivered.
Reviewed Jan. 2, 2021
I visited the Grassfield Store in Chesapeake, Va last night and it was ridiculous! This has always been my favorite store until yesterday!! The store was in a disarray! I walked in and there was a thin ** girl playing on one of the mobile carts, driving between the displays and the register yelling to another guy standing in the aisle, who was laughing & texting on his phone. Got to the mens department and there were clothes thrown everywhere - looked around and the entire store had items strewed all over the entire store!! These are slip hazards, so we told an employee that was in the clothing department and while stepping over clothes she says "yep" and walks away!!
We went to the service desk to turn in a pricing device we found in the center aisle on the floor & tell her about all the clothes and the stealing going on - the store "manager" laughed (a young girl) & said in a -I don't care attitude - "yeah it belongs to the electronic department." Nothing was even said about the stealing or the mess. We witnessed a lady stealing (she had a HUGE purse - stuffing things in it), we witnessed staff playing in the store, multiple employees staring on their phones, sarcastic employees, fall hazards, displaced electronic pricing item - what happened to this store????
Reviewed Dec. 31, 2020
Bought an e-bike 12/5. Battery never charged. I’ve talked to 3 customer service people and got 3 different resolutions, none have happened! One said they would send a new bike, another a supervisor would call in 5 minutes (never happened) another told me to send it back. CSMs all disconnected me! Do not buy online from Walmart! They don’t stand behind the products they sell!
Reviewed Dec. 26, 2020
I recently managed to purchase a Playstation 5 from Walmart.com on 12/15/2020. I was excited because I had been trying since release on 11/10/2020. My order shipped expediently on 12/19/2020 and FedEx picked it up on 12/20/2020, my original delivery date was 12/21/2020. I almost immediately got a second email, informing me my delivery date was now 12/22/2020 and looking at the tracking, I was immediately concerned because while the package was still listing my name and phone number, the address was 2301 Corporation Pkwy in Woodway, TX, which looking up the address, I found to be a Walmart Returns Center.
Despite the difficulty confirming an address since I wasn't the shipper, I managed to finally speak to someone and they assured me the order was going to my home address, not the address I was seeing. The next morning, additional tracking showed it was on its way to West Memphis AR, despite my home address in KY being a little over an hour away from the pickup location of Groveport, OH. As I had difficulty with FedEx as I was not the shipper, I called Walmart customer service to assist me. I was placed on hold while the support person called FedEx, they came back on the line to tell me they reviewed everything with FedEx and it was still going to be delivered to my address despite the route it was taking. Another day passes and tracking shows it has now left Arkansas for Hutchins, TX.
I again call Walmart support but this time I am told that a directive was issued the day before and they are no longer allowed to contact FedEx, that I will have to do so myself. I spend the next two days dealing with FedEx support, I tried to pay extra to modify the delivery address but the attempts always failed and I was told the shipper had placed a lock on it that it had to be delivered to my home address. I was still unable to convince FedEx support that the package was going to the wrong destination and feel this should have been Wal-mart's customer service responsibilities regardless.
By this point, the delivery date was modified to be 12/24/2020 and by the evening of 12/23/2020, it was on its way to Waco, TX, which is roughly 11 miles from the Walmart Return Center. Without seeing any other options, I called Wal-mart support again and they agreed to contact FedEx this time and connect all three parties on the call and while this call was still going on, the package was delivered to the Walmart Return Center in Woodway, TX. FedEx entered a claim due to the delivery issue and that was all.
I found a phone number for the Return Center, explain the situation to the administrator who connected me with a manager, Kelly. I explained the situation to him, he took the order # and the tracking # and said he would see if they could find anything, he'd call me back regardless but explained to me they don't get individual items, they get trailers. He said they would look around and he would call me back, but if I could, call FedEx back and see if I could get a trailer number. I did but they were unable to provide any other info about the order apart from the processing hub, to which he gave me an address. I found a number for this hub but there was never an answer.
Kelly called me back with the news that they had found nothing and he didn't think it was delivered there. The package signature was a squiggly line and the name W. Almost, their gate employees are required to sign their name and no trailer arrived around the time this package was marked delivered, 19:27 on 12/23/2020. I thanked him for his efforts. The next day, I contacted Wal-mart support again and asked if they could contact the Walmart Return Center and I was told no, they are unable to do that. I've now contacted Walmart support via phone and chat numerous times over on 12/24/2020 and 12/26/2020.
All I've asked is that my original order be re-opened or a new order placed so that it could be on backorder and once new stock arrived, I could get a new one shipped, to avoid having to spend all the time I previously did attempting to buy it originally. I've been informed no with each call, I've been offered a refund and a $5 coupon, I've been offered a refund and a $10 coupon (on an order of $15 or more) when I rejected the first offer. The next call, I explained what I wanted, told that I could have a refund and a price match guarantee to which I explained I paid MSRP and a price match was pointless but he informed me I was wrong, the price would be going up.
I asked to speak to a manager, he informed me that they would just be able to tell me the same thing, I persisted, again explaining all I desired was the re-opened order/backorder. He put me on hold, after awhile, came back to the line to tell me he was working with his manager, Grace, if I could be patient. I thanked him, said please take your time, I greatly appreciate the assistance, he put me back on hold and when he came back, informed me Grace was nearing resolution on my issue and was working diligently, she just needed a bit more time and she would call me back in a couple of minutes. I never received a callback.
Today 12/26/2020, I contacted support again through chat, explained everything once again, she said please let her investigate and once back, informed me that she confirmed my order was delivered to TX, not me. I reiterated to her I didn't want a refund, just the order reopened so once new stock arrived, it could be shipped to me. She did more research and came back to tell me the item was out of stock, all of these things that I had already told her. I asked to speak to a manager since all she could provide me with was a refund and she told me she was unable to get a manager on chat. I asked if I could have a contact number for the manager Grace so I could find out what she had been working on to resolve for me. I was informed that Grace was a support person like herself, not a manager and if I wanted to speak to a manager, I would have to call their support number.
This has been an exhausting experience. I spent days trying to prevent the package from going to the Walmart Return Center and pleading for assistance, only to be told I would have to talk to FedEx myself. I don't feel my request is outlandish, I just want my order reopened so once more stock is received, I don't have to spend all the time I previously did trying to purchase one in the window the PS5 was available for sale. I've spent over ten hours on the phone and in chats trying to correct and prevent the misdelivery and now more, trying to get acceptable assistance. I can't believe support can do so little for a consumer and that the support information I received was never consistent. I don't feel that I will ever place another online order again with Walmart and currently, due to the frustrations of trying to resolve this, I don't want to even shop at one of their stores.

Reviewed Dec. 26, 2020
On Christmas Eve I misplaced my debit card so I sent $40 to myself to have money for gas to visit relatives. Walmart refused saying it is against federal law to send money to yourself. No money for gas.
Reviewed Dec. 26, 2020
I put an order, the Christmas present for my son, in the earlier December and the delivery date was Dec 22th, a couple days later, they sent me an email saying that the new delivery date was December 24th, it was ok, a little bit tight but fine. Sadly, the order never came, and I am still checking and it says "pending". Everyone in my family is so sad, I put an order trusting on Walmart for my son Christmas present and then this happens, you cannot imagine how I feel, no present for my son and my heart is broken.
What is worse is that, yesterday, I opened a chat with one of its customer service associate, called Jessica to get some light on this and reach a solution. And you know what happened? She was so rude with me and also told me that there was no solution that the only thing that I could do is just wait. I could not believe that, but happened. Clearly Walmart.com is a joke and this is the another reason for Amazon’s success.
Reviewed Dec. 22, 2020
Good day, I ordered a bike for our grandson on December 5th. Ten days after placing the order I called customer service to see why it hadn't shipped. I was informed that it was scheduled to ship on the 22nd and would arrive by the 24th of December. Today is the 22nd of December and I called customer service to see why it still hadn't shipped. I was now informed that it was out of stock. Is Walmart that incompetent that they don't know if they can fulfill an order for 17 days? Now we have 1 day to find a replacement. Thank you, Walmart (sarcasm).
Reviewed Dec. 20, 2020
On 4 December, I ordered an item from WALMART.com. It is now 20 December and I am still waiting for it. Tracking information has been awful. The package sat at a USPS facility in Newark for an unknown number of days. Now sitting in LINTHICUM HEIGHTS MD DISTRIBUTION CENTER with no projection of a delivery date. Initial delivery projection from Walmart was 15-17 December. Subsequently to 17 December "on time". Then changed to 18 December by 9PM. USPS Tracking now says "In Transit, Delayed". Walmart website still says 18 December. Package seems to be in limbo.
Reviewed Dec. 18, 2020
I made a purchase on Walmart.com and I purchased 4 new Tires. With installation at a store were available I went. When the gentleman put Tires on. He didn't jack up car correctly, normally done on side of vehicle. I never seen it done on front or back. When he jacked from front he did it placing jack on oil pan. To jack up creating a big dent in oil pan. Not mentioning to me what he did. So I drove vehicle and ruined transmission now has a jerks. This puts pressure on transmission because oil can't pump correctly because pan is pushed into engine. Oil comes out of valve cover gaskets and oil filter. I found this out in doing alignment. Not to mention I waited for two hours to take off 20 bolts to complete service on changing to new Tires.
Reviewed Dec. 17, 2020
I ordered online from Walmart.com 2 House of Tsang Korean sauce for $8.46. I receive one bottle for $21.00. I called Walmart.com and told them and they told me to take a photo of the product I ordered and they said I was entitled to refund. I went to Walmart and they said they cannot help me because I called Walmart.com first. Now I have to send it back and I can no longer trust the company to return my money plus shipping for their mistake. So now Im out $21.00 and $5.95 for shipping. I am very angry and disappointed with this whole mess. Now I have 1 Tsang Korean BBQ sauce for $26.95 is that fair? Sherry D.
Reviewed Dec. 15, 2020
SHAME ON YOU WALMART!!!! Today I went to a local Walmart to ask a manager if I could return my recently deceased (stroke) 90 yr old grandmother's unopened incontinence products (which I had purchased in bulk with her stimulus fund to stock up on) and exchange for products my now widowed, and severely income restricted, 90 yr old grandfather is in need of. I first went into the store and waited for 45 minutes to speak with a manager to make sure that this was possible as I did not have the receipt. The manager I spoke with (named Andrew) told me that yes, I could exchange the unopened packages for other products without the receipt. So I drove all the way home, picked up the products, and went back to wait in line (again) for another 45 min.
When I finally arrived at the return cashier (Marsha, also a manager) rudely stated, "No, you cant return those without a receipt!" I explained to her how I had just been at the store and spoken to Andrew and was told that I could exchange the unopened products without a receipt for other goods and offered to show her my grandmother's death certificate. To which Marsha's response was, "Well, he's not a manager up here."
I am absolutely appalled by not only the lack of professionalism, procedural knowledge, and empathy displayed by such employees. However, I am outright SICK to my stomach at how much Walmart has and continues to profit off the backs of hard working Americans. ESPECIALLY now that their poor business practices can go unchecked due to CV and the consumer has little to no other retail options.
While millions spiral into poverty due to the developments of 2020, this corporate beast surges ahead plundering billions in profits. Don't be fooled by their corporate public relations propaganda. You will find this corporate MONSTER is quick to point out how they so graciously returned the $12.6 million in gov. health stimulus funds. Well, that isn't even a drop in the bucket compared to how much they have PROFITED from this great economic scamdemic.
Here's what the company reported for the fiscal third quarter ended Oct. 31: Revenue: $134.7 billion. Walmart's reported net income rose to $5.14 billion from $3.29 billion a year earlier (FY 2019). (That's +1.85 BILLION from 2019). Wal-Mart's grocery sales alone increased 45% or $4,861,000,000 thus securing their number 1 position of the top 8 grocery retailers who have profited BILLIONS whilst small business have been forced to close.
Want to know some more of this caring companies secrets? It's their extensive use of public money. This includes more than $1.2 billion in tax breaks, free land, infrastructure assistance, low-cost financing and outright grants from state and local governments around the country. AND another report estimates that Walmart and the Walton family—which co-founded the company and still owns a majority share—collectively profit from nearly $7.8 billion per year in other federal subsidies and tax breaks.
Just one example of this is the fact that Walmart was is the top four employers of SNAP and Medicaid beneficiaries in every state. So way to go Walmart. Enjoy the $100 or so dollars you get to keep from my now widowed grandfather who will be going without. Enjoy your billions and corporate kickbacks while the rest of us suffer. All the in the money in the world can't save your souls. #RULES FOR THEE AND NOT FOR WE.
Reviewed Dec. 14, 2020
It's great until they cancel your order 2 days in a row. The first day, I understand things happens and can be chaotic. They at least told me 4 hours before my pickup time. The second day, they told me my order was cancelled right at pickup time. I only have a certain amount of money for groceries. I am struggling already; I had to go to a different store. Because my cupboards were bare. In the end I ended up with less groceries. I have to shop for 2 different households. Mine and my mother who is disabled. Also work 45 hours a week. So it was very disappointing when my order was cancelled 2 days in a row.
Reviewed Dec. 4, 2020
Just ordered a Dyson vacuum for my wife as a gift but I didn't receive it because it was shipped to a different state. I don't understand how when my billing address is the same as the delivery address. Not happy at all with the situation plus on top of that I have to wait 5 business days for a refund. This is the second order this week that I've been disappointed with. This company need to really start paying attention to detail. Way to drop the ball again.
Reviewed Dec. 4, 2020
Never has enough of anything. Knowing 1/2 of AZ comes up and wipes us out of everything. Nothing left for long time customers. We also really have no other choice. That's not all. Most management act like they could care less. Would not let me bring back some returns after my total was over 150.00 although no one ever had a problem taking all the money I used to spend there. Bad bad customer service.
Reviewed Dec. 4, 2020
I placed an order today in response to a Walmart online ad. I received a confirmation email indicating that I would be notified when I would be able to go to the store and pick up my item. Four hours later, I received another email indicating that Walmart was out of stock on the item I ordered in direct contradiction to the existing offer still on the website. I called Walmart customer service and spoke to Addison, who informed me that I could still pick up my item at my Walmart for $70 more than the posted offer I responded to. I’ve responded to hundreds of online offers from Amazon and never had a similar experience. This is my first and last experience with Walmart.com.
Reviewed Dec. 4, 2020
Despite being such a large retailer, they fail in the grocery department. Lack of sufficient stock on many items. Quite often there are pallets blocking aisles and nobody restocking. The personal shoppers often block aisles. And heaven help it if you have a product that doesn't fit in a bag, their receipt checker at the door insists that you show your receipt. (Albeit an unlawful act). Quicker and better quality by going to my local King Soopers.
Reviewed Dec. 3, 2020
Well, what I like about shopping at Walmart is that I can find just about everything I'm looking for. Except for now. This Pandemic I caused me to only be able to find certain things. But I still do the best I can while shopping. Not only can I buy food there I can also buy things for my house cleaning products. And things for my car and things for the up and coming Holidays.
Reviewed Dec. 2, 2020
Walmart use to be my store. Crowded a lot of the time but always enjoyed shopping among a crowd. Usually struck up a conversation with different people. Use to look forward to going there but now it seems stringent and everyone is afraid to either stop and talk to you, "6 feet and a mask shouldn't change your personality. Be safe but continue to human also.
Reviewed Dec. 1, 2020
Walmart offers everything at a very reasonable price from fruit to produce, dairy and for the most part, they have everything in stock and simple layout of the store. Every store from the neighbor stores to the huge stores are very clean and well stock. I think their motto is fresh at five, meaning even in the evenings everything is available.
Reviewed Nov. 30, 2020
I decided to try their online delivery service for groceries. My first order went ok. My 2nd order did not go so well. I received someone else's groceries. I didn't even know there were groceries out there until I checked and then 15 minutes later I get a text alerting me the groceries have been delivered. I call customer service immediately and spoke to Mateo, he assured me he had called the store and they would be delivering the correct groceries. 3 hours pass by and nothing. I call customer service again and the agent was not able to get through to the store, he tried numerous times and no one at the store picked up. That definitely left a bad impression. He asked that I call them again in 20 minutes, which I did. This time the 3rd agent told me that he would need to offer me a refund.
I wasn't asking for a refund, I was asking for the correct order of groceries be delivered to me. His comment was since I did receive groceries they were not going to fulfill my order. What?!!! I just about had it. I told him the order that was delivered was not mine, but they did not care. Now I have to wait 3-5 business days to get my money back and go do groceries someone else after I recover from Covid. In the meantime, my kids are left with nothing to eat until then. Never again will I patronize Walmart in any way! This is the most horrible experience in times of a pandemic where I relied on a service that was not delivered.
Reviewed Nov. 30, 2020
The store gives me the unexpected in the guarantee of all types of products at savings, I love my stores. They know the customer need, as employees that care deeply, and maintain the stock of products are dependent, and unexpected with new products, that make life, much more improved.
Reviewed Nov. 29, 2020
They have a lot of things at good prices but some things are more expensive than at other stores so you need to be cautious and compare prices from the other stores and make sure that the food is not expired but most of the time it is good so I will continue to shop at this store.
Reviewed Nov. 28, 2020
This Black Friday deals was supposed to be online at 12 am but while waiting to purchase quite a few things they said you have to come into the store to purchase it but online and in the weekly paper it states that you suppose to buy online at that certain time, so at 5am I waited in the line. I was the fourth customer. While in the store there were no towels that was priced at 1.60, no pillows that was priced at 5.00, no bikes that was priced at 29.00. Only the lady said we have to get the bikes that were not assembled but it did not state that in the paper no jeans, no pot set sets were in the store. Wasn't nothing in that store that was for online pricing at that time. That is false advertising and they should be held accountable for that, it made no sense to get out the bed that early for things that's not in stores.
Reviewed Nov. 27, 2020
I love the way they provide so many times for pick up and that it is touchless pick-up. They let me pay online with EBT and if I have a problem they get it fixed so quickly. The pricing is good and the quality is good.
Reviewed Nov. 26, 2020
One-stop shopping is very important and convenient for me. Walmart provides this and even though the virus situation maintains a good stock of groceries to choose from. Prices are always reasonable and there are choices of brands for each type of product.
Reviewed Nov. 26, 2020
Every time I go the store and to check out there’s always someone watching me. I don’t know if it’s because I’m **. And it’s only at the Walmart in Fleming island. The other don’t do that. It’s very uncomfortable.
Reviewed Nov. 25, 2020
I'm not faulting Walmart for the insane popularity of the Xbox Series X. I did quickly learn that bots are likely buying up online inventory within the first few seconds of release times. I am upset though, that Walmart's online checkout system doesn't treat a shopping cart as if a person was in the store, buying items and putting it in a actual shopping cart. But in effect, they're allowing an employee take the item out of my cart (right at the checkout stand, item scanned and just about to make payment) in this case the $500 Xbox that's in my cart and say, "Another customer purchased this a moment ago, but because we didn't actually officially reserve (protect) the one in his cart, someone else who bought theirs a moment before he did took his, so now I have to take yours out of your cart."
Walmart's system undoubtedly tracks the # of units in stock and as purchases flood in for this ultra-high demand item, that # in stock is updated. It seems highly unfair, at least with this high demand item, that one could make certain they're at their PC the very second the release goes into effect, hit "Add to Cart" (if they're so lucky...same thing happened with my first attempt on the first release date/time), scramble to the cart and "Checkout", select payment, have it tell me something went wrong, try again and again, each time still seeing it in my cart, and purchasable, only to eventually have it tell me the item I was trying to buy is now out of stock.
The online purchase system software should temporarily consider an item (at least those in high demand) that's been put in someone's cart to be spoken for (removed from the system's quantity available) and purchased the instant they hit "Add to Cart". In this case, since it's in such high demand, limit the time it can stay in the cart to 10-30 minutes for example. Add a warning that the item will be removed from the cart if not completely checked out and paid for after x (10-30 min.) time.
Because it couldn't be more frustrating to get one in the cart, immediately to the cart, see it in there, hit checkout, then see an almost blank page with the exception of "Oops, looks like something went wrong" and have it recommend I try again (with a link to Walmart's homepage, I believe), click on that, go back to my cart, see the Xbox still in the cart, and repeat the "Oops...looks like..." page and back to the cart again 10+ times, then finally progress to payment options page, select a card that's saved, then hitting the Place Order (or whatever the final step to process payment is) button, only to have it then say..."Sorry, this item is out of stock." And maybe consider using a captiva or some other anti-bot measure so computers can't buy them up to resell them.
Reviewed Nov. 25, 2020
Out of stocks every department. No eggs at all on a Thursday. Frozen section had 215 outs. Dairy over 130 outs. Milk zero fat out of date. Came for 10 items. Left with 3. When asked associates they had no answer.
Reviewed Nov. 25, 2020
It's clean, well-stocked, courteous, and helpful staff. I love their sandwiches, Turkey/Bacon Wrap is my Fave! I get their Sugar Free Cookies every time I shop, about twice a week. Their prices are reasonable. And the clothes have come up a notch fashion-wise.
Reviewed Nov. 24, 2020
Literally THE WORST company I have ever dealt with in my life. NEVER order anything from them online. They took over 2 months to ship my item, which was then lost in transit. A replacement was ordered and when this was finally delivered, it was very poor quality. I've been trying for 2 weeks now to return the item. Each representative I speak with is more incompetent than the last one. Each time I am promised that I will receive a confirmation email and I receive nothing. I am still trying to resolve the issue.
Reviewed Nov. 24, 2020
The associates are warm and friendly. They will go out of their way to please you. No comments of "it's all out there, or if you don't see we don't have it." The produce, bakery and meat are always fresh, and the stock on the floor is constantly being refilled throughout the day. I even had a stock person track me down at the check stand to bring me a couple cans of disinfectant. Now that is a "go to" store. This particular store is in Pleasanton, CA on Santa Rita Rd. AND it has excellent air conditioning in the summertime. Way to go everyone!
Reviewed Nov. 24, 2020
The good thing about Walmart is they are less expensive. The downside is sometimes they are understocked and it is not easy maneuvering around the clerks filling the containers for the the pick ups and delivery.
Reviewed Nov. 23, 2020
Better prices than the competition, ability to order and pick up or ship to the door. Not necessarily more helpful staff. But to save money I go there. I use self checkout to avoid dealing with employees.
Reviewed Nov. 22, 2020
Lot of selves empty. Sometime items not replaced, some employees friendly. Some don't speak when they ring you up. As a whole it is closest store to me so have to use lots of nice Xmas things being set out.
Reviewed Nov. 22, 2020
Walmart Neighborhood Grocery Stores offer high-quality products from the brand names I know and trust at low competitive prices everyday! Shelves are usually stocked full so the store will have everything on my shopping list. The cashiers and stock people are always super friendly, knowledgeable and willing to help out.
Reviewed Nov. 21, 2020
First let me say my wife and I are in our 80's and so reportedly are more vulnerable to Covid-19 than younger folks are, and so we deeply appreciate the Walmart 'no-contact' curbside pickup service because of the degree of protection it provides against the virus. Having said that, I must say that the no-contact pickup service where I live could stand improvement. As it is, a customer adds desired items to an online shopping cart, chooses a pickup day and time from what's available and proceeds through the check-out process at which time a 'hold' of the appropriate amount is placed against the customer's credit card.
The order can be modified (items added or deleted) up until a cut-off time which is usually early in the AM of the selected pickup day. If items are deleted, no change is made to the credit card hold, but if items are added, an addition hold, or holds, is/are placed against the card. During the checkout process, the customer can designate whether or not he/she wishes Walmart to provide a substitute for any specific item that turns out not to be available. And, substitutes can be rejected, if desired, during the actual pickup (although the whole operation is supposed to be 'no contact').
An hour or so before the selected pickup time, WalMart sends the customer an order update (by email and/or text) in which items that are being substituted and items that are not in stock (and no substitute is desired or available). Any such items (not in stock) are not charged. Substitutes are charged at the price of the item originally ordered OR the price of the substitute, whichever is less.
The main problem I have with the program is that items will be shown as available to order while an order is being placed, but deleted as not in stock at pickup time, but which STILL SHOW AS BEING AVAILABLE on the website when I check as soon as I get home and check the website (within 30 minutes of having made the pickup.) In other words, I've ordered and tendered payment for an item with is listed on the website as available for ordering, but the item is not delivered even though the website still shows it to be available. I guess that means there is no meaningful inventory management OR the associate filling the order isn't motivated enough to look for the item or 'reach the top shelf', so to speak. So a customer 'waits for an available pickup day/time' and then drives a distance to make the pickup but doesn't get what was ordered, and Walmart doesn't seem to care.
Another problem is with the website itself. Whoever designed it and keeps changing it obviously never uses it. A major flaw is the substitute option routine, for if one accidentally puts an item in the 'Don't Replace' category, there is no way to move it back to the 'Replace if necessary' category. Finally, there is NO monitoring of (or at least no response to) customer feedback, even though the website provides a feedback option. It too is flawed, though. It has provisions to select a 'star' rating, then three or four specific categories are named, and finally, a box is provided for comments.
One would think he/she should select a category and then provide comments relative to that category, but, in my experience, if I click a category, I get a screen message saying something to the effect that 'something went wrong', and the feedback option goes away. Like I said, whoever designed and keeps changing the website obviously has never used it. ----eom---
Reviewed Nov. 21, 2020
I am a regular shopper at Walmart. The store offers lower cost “great Value” brands. The selections are not always as wide as some other chain stores. But, it is the people that makes the difference. All the staff, go out of their way to be of assistance. The shelf stockers will leave their work to help find an item. The Cashiers help place my items on the belt, the men in the parking lots, push my cart out and load my car. Not so at the other chain stores.. Again it is the people that makes the difference!
Reviewed Nov. 20, 2020
Good ol' Walmart. Fast, reasonable, they are everywhere & you can get lunch! I have used them to both send & get money. Works 7 days a week. Real CASH given. They can handle 600 bucks with no problems. Place is great.
Reviewed Nov. 20, 2020
I placed my pick up order and it was missing 9 items even though I allowed substitutions. I couldn't get milk, tomato sauce, onions, shredded cheese, bacon, stewed tomatoes, water, lansoprazole, and of course toilet paper. So I tried the other Walmart in town and got a few of the items, but still no toilet paper. I tried to order toilet paper online, but Walmart won't let me. They insist that I can get it from the stores. I am high risk and I have no intention of running in and out of stores looking for stuff that won't be there. I did that enough in the spring. Walmart will never compete with Amazon if they don't allow people to order what they need. I just wanted a 9 pack.
Reviewed Nov. 20, 2020
Online system crashed and product they represented as being available was not. Horrible service and system allowing bots and third parties to stock up. Shouldn’t advertise products that are not available and against PA law to not have enough for what could be reasonably expected. Take our credit cards and then site crashes. Probably another data breach.
Reviewed Nov. 20, 2020
We use the clicklist and they are very inconsistent with time. A few days ago, it took 45 minutes to get our grocery order. Yesterday, it was within 5 minutes. The lady that assisted me indicated it was a staffing problem. We generally get about 95% of what we order, but rarely get everything. Substitutions are common, and sometimes they try to substitute lower-priced items without adjusting our bill.
Reviewed Nov. 19, 2020
Purchased Two Philips Sonicare Series E Replacement Toothbrush Heads Online at Walmart.com. Had to return them and store wouldn't take them as they "were sold by someone else under the Walmart name" and had a hassle and EXPENSE to return them by mail. Do not buy online from Walmart.
Reviewed Nov. 19, 2020
The aisle are crowded and they are frequently out of items. It is hit and miss and not all Wal-Marts are the same even in the same city. The neighborhood stores are the worst, not so when they first opened up.
Reviewed Nov. 19, 2020
Great selection, great prices and awesome contactless curbside and home delivery services! You can also add pharmacy, beauty, and household items to your grocery list. Frozen items are actually frozen when they get to your vehicle or your home. The shoppers do a superb job picking out fresh fruit and vegetables. Walmart always seems to be well stocked as they very seldom have to substitute items. And fragile items are kept together and in great condition.
Reviewed Nov. 17, 2020
In the middle of a pandemic Walmart Meridian MS reorganized the entire store, now you spend 2 to 3 times as long in the store, what were they thinking, hope this is not happening at all Walmart stores.
Reviewed Nov. 15, 2020
So I ordered a tv and got a confirmation email and a delivery date of 11/18. Then on 11/14 I got an email saying it would be delivered early on that same day!. Well, late in the day I got another email saying Walmart has cancelled the order and issued a refund. With no explanation why. Good job Walmart. This is why I tell people to buy at Amazon...
Wal-Mart Company Information
- Company Name:
- Walmart Vision Center
- Website:
- www.walmart.com