Wal-Mart Reviews

Every Walmart I've ever been to with a fish section has them living in horrific conditions. It turns my stomach seeing all the abuse. Last time I tried to rescue fish from there, the associate who cared for the fish was "off" for 2 days. I had to pull some lady from the holiday section to help me. There were dead fish in every tank, some more dead than living ones. They know nothing on how to care for fish and it's pretty sad.

I have had a terrible experience. I had placed an order to be picked up in store and it was supposed to be ready yesterday. It never arrived. My account indicated that it would be ready at 10 a.m. today. It never arrived. I called Customer Service and I was instructed to call the store that the order was supposed to come from. When I called the store they informed me that they will cancel the order because it was currently out of stock. They suggested to me that I call a different location. I called another location and they told me that they would set it aside for me but I would have to begin the process all over.

On 12/9 I ordered from site Walmart.com a air heater for water $63.94. They decided to buy from limited goods. I've called the appropriate parties, FedEx said label made no product! Limited goods will now put a ticket in which will take 7 days to get an answer! Christmas is ruined. They did this to my mother and had no answers, just excuses and script written apologies. She's elderly. They took her money right out though. No product and money gone. Bunch of grinches.

I ordered 3 radio flyer ziggles as santa presents for my children on 11/30, ship to store. Received 2 of 3. 10 days later, 3rd one was listed as in transit from NY to CT, for 8 days. Emailed customer service, who told me they couldn't find the item. Next email from them said it was ready for pickup in store, and implied I shouldn't believe their online tracking system, because it was wrong.

I purchased a 1/4 carat sterling silver wedding band set at the Bloomington, UT Walmart on Nov 19, 2015. It was sent out to be sized up to an 8 from the 7 that it was. We were told that we would get a phone call when the ring came in. We did NOT receive a phone call at all. After 4 weeks we went into the store to find out what was going on and no one knew anything about it. We spoke with Brett, an assistant manager, who left a message for the jewelry people. Two days later we get a phone call that the ring is in and is the correct size. My husband went in and got it and brought it home to me that night and it was the WRONG size.

I ordered two 3ds xl from Walmart on the 25th of November and when I ordered this product it was in stock. Then I get a email that there's a delay in the product. It is now Dec 20th, 5 days till Christmas and no word from Walmart about my product I bought and they can't give me any info. Very upsetting for them to sell a product they didn't have in stock or enough of. I will never buy any electronic from Walmart again.

I am tired of WM arguing with me at checkout when I ask them to match prices as promised: "always," they say. They are also always out of stock on many of the items I need, and when I go to more than one WM to get everything on my list, it negates any savings because of the waste of time, pain, gas, mileage and dignity. So this week, after WM told me they would not accept a "one free" coupon sent to me by a company to replace a bag of rice that had bugs, an item I got at WM by the way...

5 days before Christmas they lost my order, refused to expedite a new order and even though a customer service rep agreed to expedite it and give me 20% off a supervisor refused. They have no clues as to the meaning of customer service and they lie.

I spent 5 hrs on the phone with Customer Service and Tier 2 Corporate trying to get my niece's deceased US Marine daddy's memorable personal blanket, that I ordered Dec, 7, delivered on 12/15/15 BEFORE her sweet 16 party 12/19/15 so she could have her Daddy there with her. I waited on hold for 45 mins at a time to be lied to. Come to find out they "print" out Fedex labels and then tell the customer that it is Fedex's fault that the package is sitting at their facility which was LIE #1. Then when they realized I found that out, they said I received an email telling me that "THEY CANCELLED" my order because they knew it would be late which was LIE #2. So they asked if I wanted to cancel the order, I SAID NO. So I asked for a Manager, So I waited another 30 mins.

I purchased a men's 29" mountain bike for my 12-year-old son on October 7, 2015 in the Islandia, NY Walmart store. The bike was put together incorrectly. I did go back and they exchanged the bike for me. Well the 2nd bike, the front brake pads fell off. I went back again and exchanged. Well the 3rd bike, same thing - front brake pads fell off. Now I called to see if they had an in stock and was told they did not. I tried calling the Commack, NY store and was put on hold for 15 minutes. I hung up and called Walmart.com. They informed me that the Commack did have 4 of this bike in stock so rather than driving there I figured I would call to verify. They did have them in stock. Well I called Commack and was once again put on hold.

I ordered some bean bag chairs on Cyber Monday with a delivery date of December 4. I waited and waited for them to be delivered but they never were. I emailed customer service and was told they had gotten hung up in processing and for me to cancel my original order and reorder them. Well, they were much more expensive to do that so I called customer service, after waiting 15 minutes to speak with someone, they told me they would have to cancel my order, charge my credit card the higher price and over $100.00 to get them shipped before Christmas but that they would adjust the cost back down to the Cyber Monday prices.

It's a busy time of year. I get that patience is required. However, when just 3 primary cashiers are open to receive the bulk of people checking out with lots of merchandise, there is a huge demand to have more cashiers. The lines were so long at these check-outs that they were curving around and meeting each other. You would think that management would take notice and handle the situation... but not. I finally approached an employee and asked for a manager. Itza came out and even took a register herself. Great. Now the other issue is that this wasn't organized either, so ones who have waited less in line blow past those who have waited. Some other store cashiers simply state to those in line that they will take who's next. I hope this situation at Walmart can be better managed. Thank you.

Walmart had an issue with the delivery address I provide. I made an honest mistake between BLVD and PKWY. They have started using some shipping service called InfoTrac who did not contact me about the incorrect address and neither did Wal-Mart. Do not order from them online. Use Amazon and enjoy what customer service is suppose to feel like. Better yet, use any company other than Walmart.

I have a funeral to attend. I don't have time for this. I picked a day and time to have a tv delivered. I got called a day before schedule. I didn't pick up a phone call at 9am because I wasn't expecting a delivery. I chose an afternoon delivery. They never emailed or anything. Now I have to schedule it for like a week from now when they can squeeze me in? Why let me pick a time? Well now I have a death in the family on top of it and I literally can't sit around and wait for Walmart. Shame on Walmart.

I order a three wheel bike for my special child for Christmas from Walmart.com. Call the store and my bike was there. Went to pick up the bike with was still in the store, but the assisting person is telling me "your order is being return and if you get it today the company will charge you twice." I am saying I want the bike it already pay for. The bike is return. I calling Walmart.com about the situation about the $202.59 need to be put back on my debit card so I can go ahead and get this bike for my special child in time for Christmas. They are telling 5 to 7 days before I can get the money back on my debit card. This happen on Dec 11, 2015.

Today our supervisor called a meeting for all apparel associates. Our supervisor asks who was working yesterday. I said, "I worked." Along with two other employees that's worked with me the night before. The supervisor told us basically that we didn't zone our areas because she wasn't there. My co-worker brought up a point that there was 8 hrs between us clocking out and management clocking in, in the morning. That did not matter. I spoke up and told her that we were slammed with customers. This didn't matter. I worked in women's dept. and I kept up with returns, and folded my tables and blue jean wall, but that's not good enough.

When I ordered Christmas related items such as gift and candies around November 26th, even though I was eligible for free shipping I was concerned that they might arrive too late. So I paid shipping to be arrived by December 4th, but last items were delivered today on the 13th!! Almost 10 days after their promised date. Also some of boxes I received, packing was inadequate. I will never order from Walmart ever again!!!

I ordered some X-mas gifts online. I went to Wal-Mart's pick-up dept to find out if they could hold the items until I could have someone else pick them up. I thought that I did not have enough room in my car. Robert was very helpful. He called his manager, Verna, and asked if he could hold the items. She said they could not hold them. She later came back to me and explained why she could not hold the items. I thought that was nice for her to explain it to me. She did not have to do that...Thanks Verna.

We can get in trouble for saying anything negative about our store so in the interest of legality I'll be telling a narrative: "Jeff" works in the Deli at an Oklahoma Walmart (store number not given in the interest of worker privacy and safety from repercussions.) Anyways, "Jeff" shows up for work everyday, on time and even volunteers for shifts when the company needs him. His duties include standard noon to evening shift. Deli things like cleaning rotisserie and doing all the Deli dishes (Expected to be able to do 37 pots and pans in under an hour. So think about that for a minute, from a sanitary perspective), regardless of the slicing meat, cooking, making salads, sandwiches, wraps, pizzas, rotisserie chickens, numerous fried foods, and pinwheel and trays.

I ordered a set of ankle stabilizers and Knee support from Walmart.com. The ankle stabilizers were ordered as store pickup and knee support to be mailed to home address. The pickup date for ankle stabilizers were given but no further communication if its ready to be picked up. On contacting support go to know that they are not available whereas they had already charged to my card. The knee supports are supposed to be mailed (received conformation) but on checking the Fedex shipping number, shows up as yet to be shipped (only label created). This after 3 days of receiving confirmation of the items being mailed. This is 2nd instance. Poor service and not reliable.

Order #** still has not shipped! What is going on??? This is a gift for my parents. Why would you charge my card and print a shipping label if you didn't have the merchandise for shipment? How long do I have to wait? This item is now out of stock. If one has not been reserved for me, are you going to give me a comparable TV at the same price? I need to know WHAT is going on with this and WHERE it is immediately.

I am an employee at Wal-mart. I have recently been called into the Ad office due to the computer says that I have 7 absences. I have been working for Wal-mart for 6 months as of Nov. 25th 2015. My brother an immediate family member was in a horrible motorcycle wreck and I had to leave work early. That day was counted as an absence. As of Nov 25th 2015 a day should have fallen off at least that's what I've been told. Every 6 months a day falls off. Technically, I've been out 6 and 1 day should fall off. But now my job is on the line. I'm a mother of 4. Tomorrow is never promised. I have other complaints as well about how associates are being treated by management. This is just the beginning.

On 11/25/15, I placed an order for four tires. Literally ten minutes later I requested cancellation of said order because I realized they were the wrong size. I called customer service right then to ask about how the cancellation request works. I was told it would take 24 hours to process the request and I should get an email saying if the request went through or if my items were being shipped. I was also told that my card would not be charged until the items shipped. I called back ten minutes after this after I realized that my card had in fact been charged over $200. I was told from a different rep that there was nothing to do about it because it was a hold on my bank account as a "promise to pay" for the items that I wanted to cancel anyway!

I had order 2 item on Black Friday from Walmart.com. Last Wed I received a text message, said my order was ready for pick up. I went to Walmart located on Broadway street in Pearland. The associate ask for the order number and she wrote down on the paper. I saw she went in the room try to find the item. I wait there from long long time. I saw some people came in after me check out their item and left. I ask the other associate, "Where is my order?" She said she don't. She told me to wait for the lady took my order. So I keep waiting. Finally I saw that lady came out of that room. She found my order, but she did not call me for check out. She just stand there. I ask her to check me out. I told her I was there waited for long time and she told me she only found one item. The other one was not ready. I said "that's fine, just check out for this one". She gave me the receipt and I left.

Ordered 100 dollar gift card on 11/24/15. Same day I received email from WalMart stating delivery will be on 12/02/15. First of all, why does it take 8 days to deliver? Right now it is 12/6/15 and still no gift card delivery. I contacted WalMart customer care by email and phone multiple times. They just kept saying to wait. I asked that they void/cancel the gift card since it must be lost, then return my money. They tell me they can't do that and that I should call PayPal since the payment came to them through PayPal. Customer care at WalMart does not exist. PayPal is trying to help me resolve issue since WalMart has no desire to do so.

I bought a camera that was like a GoPro but it was cheaper so I got it but I should've known it wasn't a good camera. I want to return it but I don't know if I can. It's the worst camera ever.

I am very upset as consumer Walmart, and that this has become. The store in question is the Old Boynton Beach Florida, but I think all the shops are like this. After I have gone through many unpleasant situations (including in the tire department) today, a man (I believe Haiti), while I was paying the self-checkout registers, has opened a shoe box that was in my shop and I had not gone further into the scanner (like I was stealing something). I know that his people do that, but suppose someone does and for nothing, it becomes very inconvenient and unpleasant. This person is already known for these attitudes and the manager does not appear to resolve the matter. I spent at Walmart, almost $ 1,000.00 per month, now whenever I can, do my shopping at Audi and Publix where you are better treated, Walmart, who saw you who see you!!! The service at Walmart fell badly!

My boyfriend and I was let go of the assignment at the Walmart because of statements they said we made which was if our safety was in jeopardy, we didn't want to be there. The other person promising to fight us and constantly saying things irrelevant. Got to stay and we got the boot, how is that justified?

The other day I had called Wal-Mart to ask if I was able to return something without a receipt because my friends had said I was able to. They were being rude thinking that I was pranking them. I understand they get pranked but I called again and no one had picked up the phone. Also everything I heard there, There is never anything on the shelves and some of the workers would just stand there and not even help us and act rude against us. I think they should look at their workers before they hire them.

Recently I made an online purchase for a tablet. I was told I would get two day shipping. When I went to pick up my item, they said it was unavailable. I called the customer service team and they stated their apologies due to the holidays, and asked me to check the next day and again upon checking, no item. So at that point I called again. The first person I talked to offered an adjustment for my disappointment, which I accepted and she asked me to check again the next day. So, as I checked my email yesterday, it stated my item had been returned, even though I am still being charged.

I just ordered my Christmas tree last week and spent almost 200 for that. They said it's going to arrive Dec. 2 and when Dec. 2 come and when I get there they said my order is not there yet and should be following day. So I wait. They emailed me in the next day my order is there already and I can pick up the tree till 10 pm. So I get there 9:20 because I just got off work.and I'm ** pissed off because they already close and is not even 10 pm yet. The one of employee there said they closed at 9 pm. Wtf! I'm not going to recommend this Wal-Mart anymore. If you guys going to order online don't shopping to Wal-Mart. They really suck!

I'm a current Walmart Associate (Fitting Room) at store #5932 going on 4 yrs now. My store has a very very toxic environment created mainly by managers who get hustled by the market manager & guess who are at the bottom of the food chain *us*. So my problem started with a co manager after the market manager passed by & saw my area looking like **. I told her the place was mess but I was fixing it. After that, guess the market manager left them notes to follow up upon which is OK. So he approaches me with the notes, telling me what I already know. I start being specific about the fact that we had NO ASSOCIATES & my area was a total mess when I came in. *Please note that by the time he approached my area it was mostly clean.*

I really enjoy going out to shop on "black Friday." I have done this for the past 12 years or so and generally have a good time. I have to say this year Walmart dropped the ball on their sale products, prices and their website. I think a two-year-old could design and develop a better website. They have an issue with their sorting ability and it has been an ongoing issue for over 5 years. I was an associate at the Walmart ISD in Bentonville, AR for nearly a decade. I reported this as an open door issue complete with screenshots, documentation, and feedback over 2 years ago and got the canned answer: "we are looking into it." Well guess what guys, it's still not fixed.

My boyfriend started in the Wal-Mart Tire and Lube express as a tech in 2014, from the get go he was working 40 + hours a week, but the management kept him listed as a Part time employee. Thus NO Benefits. In June of 2015 he went out on medical leave to have a major shoulder reconstruction surgery done. Even though the doctors letter stated he would be out for 6 months or more, they approved 12 weeks of unpaid leave. When he tried to return to work last month with a 30lbs weight lifting restriction, they terminated but would NOT tell him that. THEY SUCK.

On Thursday November 19, I had to go to Walmart in Roswell GA to pick up a prescription -- my first time doing this. The pharmacist a young lady was phenomenal trying to assist me with the correct insurance information so that it would be correct in the future. Upon leaving I had to pick up some dinner only to discover that I had left my handbag and wallet in the shopping cart at Walmart. Panic sets in as I return to the store, only to be rear ended on the way there. Great news - no damage to my car or the other driver's! Arriving at Walmart, Norman the greeter mentioned that I should slow down. Being self absorbed I carried on only to hear him call me by name - (how did he know my name), then he kindly informed me that some kind customer had handed my handbag and contents to him which they found in the parking lot!

From this day forward I will no longer shop with Walmart. I bought a 60" 4K TV online cyber Monday. They told me to pick it up in the store same day... Then get a email stating they're verifying payment that take 48 hrs. Get there, no t.v in stock nowhere!!!! Now I got to wait for them to put money back on my card that they shouldn't have taken unless they knew the TV was in stock. FALSE ADVERTISEMENT!!! They couldn't even match the price when the manager said they'll order more!! Also told by Walmart.com that even though they say it's in stock and they take your money they still can sell your item in the store, unless you call them to put it to the side!!! What's the purpose of pick up at the store? #walmartsucks. I got runaround from customer service to Walmart.com to the Tracy, CA store. #tracycawalmart

For Black Friday the store showed quantity in stock of sale item. Ordered online for same day pickup. Credit card charged immediately. Received email that product was being pulled for pickup and wait for add'l email to advise when ready. Sunday, finally received email stating that the order was cancelled due to NOT being in stock. Called customer service who told me that the item was not cancelled but instead they were looking at other stores to have in stock and would received another email within 24 hours to notify of pickup.

I used the order online and pick up in store feature and that was pretty great. When I needed to return the item, the person in customer service did not know how to return my item. I gave her the order number and she just didn't know how to return my purchase. She called her manager and she was told to return it without a receipt. The item was less money that way and she said she can only issue a store credit even though I paid with my visa card. She clearly had no clue. When I showed her my item was $16, she didn't care and was very rude and said "oh well it's coming up as $14". I'm super aggravated and will never go back to Wal-mart.

We placed an order on Walmart.com and we got that item on sale price for my kids and it was a store pick up at Santa Maria, CA and the next day they send me canceling the item due to out of stock. When I call the Walmart.com customer service they could not help me and blaming the store that they cancelled and when I called I store they said Walmart.com cancelled and the store says they have items in stock now they refuse to give me for same price as that was cancelled. They tell me to buy for the regular price.

I ordered from Walmart.com for in-store pickup today. I was instructed to wait for an email telling me my item was ready. Two days later I received an email saying the order was cancelled. Customer service said they cannot honor the price.

I visited a Wal-Mart about 60 miles from my house and only 15-20 from my mother's. I was on my way to my mother-n-law's when I stopped in to buy a few items. I happened to go past the furniture area and noticed a mattress (Simmons Beauty) for $99.00. We are getting rid of the bunk bed for two twin beds. We needed a second twin mattress, so I thought the mattress at Wal-Mart would be perfect. I asked an employee nearby if she worked in that area. She said no but found me someone who could help me.

I have been a trumpet player for a long time. Yamaha makes a practice mute called silent brass, and it's one of the best there is. Mine is several years old, and there was recently an upgrade released. I researched for price, and found Walmart to be the lowest price in the web. Great. I placed the order. The box arrived, and Lo and behold - Walmart picked packed and shipped an item called ChordBuddy, an item that sells for half the price and is geared toward teaching young children to play chords on the guitar. I called customer service. Through a barrage of inept customer service representatives who barely spoke English, I kept escalating my issue. Not only was the item incorrect, but there was an incorrect email address associated with my account which of course only served to complicate rectifying the situation.

I placed an order online on Black Friday and the online system showed the item in-stock and available also at all my local stores. Instead of having it shipped, I went ahead and chose my local store on Ben White Blvd in Austin, TX to pick up. I had received a notification via email that the item is in-store as I had setup in-store notifications prior to this purchase. However, almost 24 hours after placing my order, the order was cancelled. Now I cannot get the same item for the same price. When I called customer support, everyone was EXTREMELY unhelpful. Why would the online store allow purchases of items if the availability changes after the order and the order cancels?

I work for Walmart in Missouri on the overnight shift. The managers are ridiculous. One manager comes in drunk driving a forklift and almost hits associates while unloading the truck. The other just walks around and does nothing all evening. Today after I began my shift I was informed that I was being written up and pulled into the office. I was being written up for something that occurred off of the clock in our parking lot and conjunction to a police officer chasing a suspect from our property.

I bought three thermal pants at Walmart in Stillwater, Oklahoma located at 4545 W. 6th Street (ST #04241, OP# 000464). My family has been traveling from California and my boys are going to attend a football game here when it turned cold with freezing rain. Being as we were not prepared, I bought the three thermals. After buying and taking back to the hotel, I noticed that we had bought the wrong size. I went back to the store, which is 24 hour, around 11:30 pm to exchange. I was directed by an employee that the Customer Service Manager, a Chinese lady by the name of ** would be able to make the exchange. She then paged **. I told ** my problem and she said that she could not make the exchange as Customer Service was closed. I looked around and there were no hours posted. I then said all I needed to do was make an exchange for my kids for the game.

If I could give Walmart itself negative ratings, this one would be a minus-seventy. We ordered these jars ten days ago, & they were to be delivered to our store of choice three days later for in-store pick-up, as they were not available for purchase in the physical stores in our area. The jars were for packaging food for a women's shelter for Thanksgiving. Today is the 27th, and still no jars, no word or communication as to where they are and no apology. Walmart made sure we were charged for them, though - on the 20th.

What a worst experience I got from Walmart!! Today my family wasted whole Black Friday shopping on Walmart. I wanted to buy new phone to my son. Walmart had 1 page advertisement for iPhone deal with AT&T. I checked web. I knew Target and Best Buy has same deal. But I choose Walmart and it was biggest mistake that I made, and it ruined my day.

I am trying to get info about wristband thing. No one in stores has answers. The flyer states they will be giving out the DAY OF the event. Well it starts today at 6 but I can't get my wristband. I have tried to order online but this product cannot be shipped.

I used $50 Walmart gift card and put $20 on PayPal to which PayPal charged my checking account $70. And there is still a $50 gift card balance, so I know there was no problem with it. Unauthorized PayPal transaction. There is something wrong with your website if it is making this type of transaction. That is the responsibility of Walmart. I make lots of online purchases and have for years. I know the process. I will not be making a new one. I want to file a formal complaint with Walmart. I have been bounced around between the Walmart marketplace people and Walmart. Each says the problem is with the other company. Walmart's website should not have allowed an unauthorized charge.

I ordered, was told I could go pick it up. I went to the store, they didn't know nothing about it. While I was there, I got a text or email saying it's been delayed. I called and cancelled and asked why it was delayed. They told me to check with my bank, I went to the bank and it had been processing, they didn't know why Wal-Mart said that! I called Wal-Mart back and they said" I'm sorry" and would put money back in my account, 6 days later still no money! I called them and it says I would be on hold 34 minutes. 15 minutes later, it still said 34 min, nobody has time for that. It didn't take but a couple minutes to take it out lie to me. I want my money now!!!

My son and I have worked at Wal-Mart since 2013. Even though we have worked more than 100% effort level and have showed up for work when others didn't, we have been ridiculed, harassed and debased by all members of management. We told the management we had strep throat and we're told to come to work anyway or we would be threatened with coaching at one time and we did show up to work. We have had ice storms and showed up for work and worked on a skeleton crew taking on the load of others who were absent. Even with all our loyalty and dedication we continue to be berated and humiliated.

I ordered a iPod Touch from this sorry company and the purchase went so smooth. I was super excited to get my iPod. It said FedEx were to deliver the package today. I was expecting to get it too and just when expected it to be delivered today. Nothing showed up at my address! I emailed Walmart informing them about this situation and they don't do anything to help. This person talking about file a police report in order for them to do anything about. Why the hell should I file a police report as if I'm looking for a lost child. It wasn't stolen you idiot. FedEx just never delivered it like they were suppose to, that's why I hate when FedEx delivers.

My family and I normally come in twice a week. But last night was different. We walked up to checkout and notice the lines are horrible. But our checkout lady wasn't. She greeted us with a warm smile and made us laugh. We will return knowing there is a smile somewhere. Thank you Vicky!

I started working for Walmart Canada in Kamloops, BC the 2nd of July 2015. All started out well, except the first week I was threatened with losing my job if I couldn't get along with everyone. Being a new face I laid low and learned my position. I was positioned in directs in receiving. I had previous receiving experience so I just needed to learn the Walmart way. The first few weeks went well. I got along great. The fellow who trained me did a great job but on his days off I was trained by three other associates that had their own way of doing the job. Each one made it quite clear that the others that were training me didn't know what they were doing. So it got very confusing. I was learning so many different ways that I wasn't very sociable, which open the door to one of the department managers to tell me I was a stuck up **. I thought this was not call for but tried hard to be more sociable to alleviate this black mark on me.

WM has destroyed American's trust. I used Echinacea & Milk Thistle for yrs I saw results. Lately I noticed decreased quality. Open Echinacea, put on tongue, if numbs it proves the amount/strength of main ingredient. MT lowered mgs. SHAME!

I have to say, for the most part, while Wal-mart can be overwhelming because there's so much in the store, I like the store itself but it is far from "cozy" and you definitely won't get "good service" while you are there! There is a FAR DIFFERENCE from walking into Wal-mart than there is from walking into your local grocery store or even Shop Rite for that matter. Well, I just wanted to warn EVERYONE to not buy meat/chicken or steak from Wal-mart because I have had bad experiences with the meat there.

I went through a lot of trouble to ensure that I paid for my online order and I was so happy when I did because I really wanted a new phone. I even paid extra more to get it fast. So I decided to check up on my order so I did a live chat with a Walmart agent about my order. He told me my order was push back cause the nearest fulfillment center didn't have the product. So I would be sitting at home happily all day waiting on my order and it wouldn't be here. They didn't even call me to notify me of the situation. So I had cancel the order. I will never order anything from Walmart ever again.

I went to but my children some clothes on layaway and they would not allow me to. It's hard for working single mothers to just go a buy a bunch of x mas clothes I have three children and I think that clothes comes before electronics. It at least gives us a chance to get are children nice clothes but not at once I have to take my time to be able to afford Xmas. I think that should be changed especially for parents like me. Now I have to wait until after Xmas to get them items they need.

I purchased a bag of cooking onions which were priced at $1.39 on november 4, 2015. When the clerk was checking out my purchases, she asked the price. I told her they were $1.39 for the bag. She weighed them and charged me $1.38 a pound and the price came up to $4.32-plus tax!!! The rude cashier even charged tax on the onions. I didn't notice until I got home. I scanned the receipts. I live about 12 miles from the store. Yesterday, (11/11/15) I drove back to the store, wasting expensive gas. What a joke the employees are!! I wonder if they even went to high school!

I bought a cook set at a local Walmart in Sacramento, CA... Once I got home I saw the product was dirty. You spend your hard-earned money buy a cook set for you and hungry child to get home and find it dirty. Meaning: Someone already returned it. It was put back on shelf and was dirty. I could not find receipt. All I wanted to do was exchange for clean dishes (YUCK). The Walmart told me that they could not print transactions from a register of money transactions (lie). I remembered everything about my visit down to the time, cashier and her name. It was easier to do nothing. Now my two year old and I have nothing to eat off of so fast food again. Just very sad. On tight budget.

I have worked for Wal-Mart since June of 2015. They have moved me into a position that I am extremely dissatisfied with. I want to transfer to Sam's Club from Wal-Mart and they will not let me transfer out of this store. My store has a very toxic working environment with terrible managers. I need a better position but my store in Goddard, KS has not allowed me to transfer or allow me any choice with the position they moved me into. I am very dissatisfied with my job and I want to apply to Sam's Club but they have my external applicant account disabled.

I went to Walmart in Audubon, NJ to buy something for my granddaughter, Baby Einstein Neighborhood Friends Activity Jumper Special Edition. Well, price on shelf was $44.88 and rang up for 90.00. They would not honor the place. Not my fault someone put it in the wrong spot!!! I'm never going to another Walmart ever. Then the attitude of the so called manager was crazy. I told her I was calling corp. store. She said "don't threaten me with that." Then, I call corp. She sounded like she did not care. Did not even get my name or phone number for someone to call me back.

I was shopping at Kingwood, W V store, with my 43 year old son. He picks up his presciptions at the Kingwood store, he is on file, with his birthdate, and I needed heavy things that day, so I was glad he was with me to help load the cart. We live far away from Kingwood, but my son's Doctor is in Kingwood. So his doctor calls prescriptions in for him. Also, we shop at Oakland, Md. store, and Morgantown store, so I am at Walmart a lot. I was loading my groceries and checking out and I asked my son to get me a pack of cigarettes. I gave him cash and he came back to register, saying he had to have I.D. and I said, no problem, You stay with groceries, give me the money I will get them, I forgot, he didn't have his wallet or- I.D. on him. I went to get the cigarettes, and the lady behind counter said, "I saw him give you the money, so I cannot sell the cigarettes to you."

Recently, dropped off daughter’s prescription. On Friday, the 5th, was told didn't have her ADD medicine they would get it Wednesday afternoon. So called at 4:00. Was told truck didn't bring it. So now waiting till Friday, called back still no medicine arrived. Was told be there about 1:00. Needless to say, nothing showed, so now my daughter has gone a week w/o her medicine. Now it's the weekend, 11-11-15.

The local Wal-Mart in my town recently put a policy in place in which customers' bags are checked with the receipt to make sure that the items in the cart/bags match the receipt. Instead of being thanked for purchasing items at the store, everyone is forced into a line in order to even leave the store. It feels a bit like being treated as a criminal. I have complained to the store manager and was told that they were forced to move to this to best serve loss prevention. This new procedure feels very invasive. I do not like being treated like a suspect when I attempt to leave the store with a 12-pack of Coke in my cart. What? Is this a military state? Why not throw some barbed-wire across the exit as well? This particular Wal-Mart will begin to notice a huge drop in sales as quite a few of prominent people in the community have made a commitment to no longer shop there.

I was shopping at Wal-Mart in Bangor Maine, I happened to see double A batteries in the sale. The whole display said $4.95 for each pack. Geesh there were 6 batteries in the pack. So I'm thinking WOW, this is too good to be true. I was right. I grab 5 packs then went to check out. The fella rings all my items through, (I left those for last so I could see). The batteries rang up like 13.95. I said "hey hold on, the display said $4.95." He said "oh they must have made A mistake." I said I didn't want them. My friend bought around 5 items the week before, she was in a rush so when she gets to her car notices the shirt was $3.00 more. She didn't bother going back in. But did say she knew what the display said. I cannot believe that A huge franchise as Wal-Mart is now stealing.

We have several Walmart stores in our area but the worst is the one in Phenix City, AL. The store is always dirty and the rest rooms smell. Today I went early in the morning to get a few items and as usual there was no one to help with a purchase in the electronic area. That's it for me. I will go elsewhere.

Walmart has been absolutely terrible to work with. The majority of representative have been unable to provide any information and they refuse to stand by the price they offered. Customer service has been extremely rude, including supervisors, and as a result they will not honor the $114 price they gave us on a kayak.

I am required by Toyota to get my Maintenance Drugs from Walmart. That being said, since moving back to SOMERSET after retirement, every 3 months I order my Rx from the Walmart Pharmacy in Somerset and every 3 months I have trouble getting my Rx. My Rx are either not filled together and this requires me to make several trip back to the store or my Rx bottles are mislabeled with the wrong dosage or my Rx is in a packet and not in the bottle as requested because of my bad right hand. Customer Service is really bad also.

I never got so angry from shopping online!! I was calling everyday to track my shipment for 5 days in a row. They told me "Sorry sir, it will come tomorrow." I was asking when? They said "between 9-5!" 5 days in row!!! The sad thing is that you can't even complain to no one! They don't care about you at all! That's the worst shopping online that I ever had!! Do not buy online from Walmart!!

I purchased a Comcast from Walmart last year. I needed to have someone install it for me so it sat around for a long time before my son came to visit and install. When he went to install he said it was broken. I didn't have a receipt but did return it to the store. There was much discussion between the clerk and manager. I was told the serial number showed that it had been purchased a year ago. I agreed with that estimate. They told me that I needed a receipt for them to do anything about it. At that point I realized that I had purchased it online and had it delivered to the store so I told them this and said I could produce a receipt. They told me to bring the receipt in.

I purchased a security cabinet on Oct 9, 2015 from Walmart.com, with free ship to store for local pickup option. The original estimate arrival date is Oct 23. The date has long passed and the order status was still "processing". I contacted Walmart 2 times to inquire about the status. Each time the representative promised the item will be shipped soon or was already being shipped and asked me to wait. On Nov 3rd I got a email saying the item was cancelled, and it is still showing in stock online.

Well I've been working for Walmart for 7 months. As a overnight cashier at first everything was fine. My pay started at 8.90, now it's 9.50. I thought everything was fine. I work every shift on time and stay after my scheduled end time just to help the store more. My overnight management and regular coworkers are awful. The managers expect me to run the register, throw freight, cover breaks, and zone up 2 full departments all before leaving for the day.

This hasn't personally happened to me but I have witnessed a new manager yell, curse and name call associates. Some of the things that manager has said has actually made me cry and want to quit. Anytime I ask a question for clarification on anything I'm written up/or threaten with write ups or firing.

I've been working at this Wal-Mart for a little over 4 months now, and I really enjoyed the job up until recently. My fist coaching was when I was positioned on the deli wall, and it was over my productivity, and this all happened because I was taking a little more time to rotate the products, which almost no one ever does. My second coaching (and first write up) was on the condiments isle for the same thing, productivity. I was given three hours to finish an unrealistic amount of freight (2 pallets and 4 rocket carts).

Only complaint I have is one trying to order shoes for toddlers and youth boys and girls. It doesn't distinguish the sizes from toddler to you, very confusing. And then when you look at it after you tap the designer shoes and you're interested in it, makes a toddler match then all the sizes are all over the place. They're not in order, very confusing trying to figure out where the toddler begins and ends and where they do begins and ends.

First the oil lube attendant was nice and helpful. If this review was about him, it would be 5 stars. Unfortunately it's not. I went to put a computer on layaway. I waited an hour for 1 lady helping 2 other people. The problem each individual, they lost their stuff so they had to wait to find it. I was so upset I just left. I will no longer be shopping here. I'm so fed up with the customer service. It sucks and you never have enough registers open.

Had ordered for Dell i7 processor laptop, but they delivered a wrong laptop to me. I returned it and placed a replacement order and got the wrong laptop AGAIN!! Pissed off with their service. When I called them again, they are not ready to take the responsibility for it and are very rude. Worst service ever.

We do a lot of her grocery shopping at Walmart because living in the Midwest that seems to be the only option everywhere you look. I think that Walmart has picked quantity over quality. I bought my son shoes the other day. Not only do I feel like I got ripped off on the price because I could have probably gone elsewhere and got much better price but what's even more upsetting is that after the second time wearing them they started falling apart all over the place. It seems unreal to be charged that much money for a pair of shoes that can only be worn twice. I can go on and on and on about how many disappointments we had with Walmart but if you cannot make quality then quit pumping out a whole lot of garbage!!!

I ordered a few times online some stuff from Walmart, they never delivered on time. When talk with Customer Service, they did not care at all. I was waiting for my stuff and I did not even go work for to get deliver. I explained them I cannot take off from my job all the time because of their fault. If they give some specific day for delivery they have to bring on time. This is happened to me three times from Walmart. They did not even care I was waiting for it. They said "we cannot give you any specific time for delivery, get your money back that's it." They don't care about customers at all. I hate Walmart and I will never shop from there again. DON'T SHOP FROM WALMART. VERY POOR CUSTOMER SERVICE.

These people have no idea how to treat customers. I had a complaint about a tv, I was asked if I had a receipt. I told her I couldn't find it, she hung up on me. My only hope one day this company ends up like Kmart, a thing of the past. Like they say, everything comes to a end. I just hope I live long enough to see Wal-Mart go out of business.

At our last visit to Walmart, we tried to price match a pound of ground beef. Walmart's Ad Match Guarantee says "we gladly match the price in the following types of ads: For meat items, when the price is offered in the same unit type (lb. for lb, each to each). There is no mention of packaging methods or butchers on site. We were refused the price match because there was no butcher on site at the Walmart store, but there was at the store we were trying to price match. Other refusals included Walmart's beef being in a roll, but the other store having a flat package, and vice versa.

Wal-mart has recently launched a campaign to aid veterans. As a Veteran who discovered his V.A. checks had been illegally cashed at Wal-mart. I was instructed by Wal-mart, to fill out a series of forms and produce the evidence. I did so promptly and was told that this was not Wal-mart's problem, via email. They will not speak to you, and hide behind walls of web addresses. They want to be in the business of cashing checks, but will assume no responsibility for the negligent actions of their employees. So, Wal-mart was not for this Veteran!

I absolutely love my job at Walmart. I have a great crew, what's left of it. Ever since I took over the bakery in my store it has been a downward spiral. Lack of help, lack of following through with coaching for ones that couldn't and wouldn't show up as scheduled, or them saying they would come in, and management not entering them into the schedule so they would be held accountable for their promise to show up. I work in a service department. I have a cake decorator 4 days a week, this just doesn't cut it. Over the past month I have lost 4 associates. 2 full time, one is out on an LOA and had brain surgery. The other wasn't quite full time but she worked the freight at least 32 hours a week. Add those with the 2 part time cake decorators, and you can find me juggling 3 jobs a day every day of the week.

I have ordered gift cards through walmart.com and had issues with them more than once. I have activated the cards and then they still were rejected when someone tried to use them and when I called looking for help they gave me the run around and could only give me an answer that they will respond in 5-7 days through email. What happened to being able to talk to a person? They were not helpful at all and I have been unable to get the issue resolved when I had purchased thousands of dollars of gift cards from them. They are so unhelpful with trying to resolve the issue. It is appalling!

I purchased a costume on walmart.com. It arrived used, dirty and ripped. I immediately emailed Walmart and they offered me $5 off the damaged $52 item, which I declined and never heard from them again. On 9/25 I decided to try returning it at the store. After 35 minutes, 2 employees and a manager could figure out how to process the return. My young son was becoming impatient so we had to leave. I tried emailing them 3 more times and received no response. I returned to the store on 10/17 and they refused to return it saying it was bought through a third party via their website (this was not indicated when I made the purchase and the confirmation email came from Walmart). I was irate so the assistant manager called their third party vendor who refused to accept the refund because it had been more than 10 days. This is insane. Walmart sells a product on their website and then tried to tell me it's not their site and not their problem?

Today Oct. 26th it was raining from Hurricane Patricia here in Destin FL. I was coming out of Wal-Mart when a gentleman from Wal-Mart immediately supported me. He was a cart man. His name was Arvaset or Armaset spelling not included. He drove my cart to my car and put away all of my groceries. He smiled the whole time. That was the first time I was ever treated so sincerely and honestly at the Wal-Mart parking lot. THREE CHEERS FOR ARVASET/ARMASET.

I wanted to start ordering my dry goods / staples online. I tried walmart.com twice. The first order was damaged because they didn't pack it properly. So I complained and a week later received a replacement order. It took forever because they use FedEx Smartpost where FedEx delivers the package to the post office, and then the post office delivers it to your home. It takes twice as long because it is being delivered twice.

I called and talked to 2 different people at Walmart before placing an order for a sofa. I wanted to make sure I could get it delivered into my home as I am a 67 yr old woman that lives alone on the ground floor of a senior apartment complex. I was assured that after it shipped I could contact the shipper and they could deliver it inside for me. Very well, I did this. The shipper told me that it would be delivered to the first dry spot outside my home. I called and told them my problem and they said Walmart would have to give them written authorization to do this.

I got coached by this assistant manager for supposedly being slow. I work the same pace as everyone else and others say she talks about me. My 3rd month into my 1st job I get coached unfairly. She always tells ONLY ME to hurry when others are slower than me. I find it harassing. She says it so much. She put me in n grocery for the first time. I didn't know how to down stack a pallet and she said I don't stock right because I don't put all boxes on floor in front of merchandise then stock it all, which I didn't know I had to do as all the other workers don't do that. On task manager it says how long it should take to stock assigned isles (mine usually says anywhere from 2 hrs to 45 mins). She would come up to me and say, "Hurry up. You were supposed to be done with all of this an hour ago” (and this is only 1hr into working while I have a lot to work that I possibly can't get done in an hour).

Lakeville MN. Walmart Deli SUCKS! Over the last year I've gone into the store numerous times on the way home from work around 5:30 - 6:00 pm hoping to pick up a hot, fresh rotisserie chicken from the deli to bring home for supper. Over half the times I've stopped into that store at dinner time, there are NO chickens to be had, none cooking in the rotisseries and several other customers standing around wondering why No chickens are available. At least a half dozen times I've called to speak to the store manager and several times corporate HQ and question "Are they or are they not in the business of providing hot prepared foods in their store deli?" Nothing seems to change, no chickens at dinner time!

I order an Xbox One first day collection while back and was supposed to get it when it came out on the released date but came in 4 days later and yesterday, I pre-order Assassin's Creed. Every store has it but the Walmart near me didn't, was a waste of trip and money. I'm buying gaming from GameStop and other electronic at better stores like Best Buy. Walmart is cheap. Walmart just lose another customer.

On August 17, 2015 I placed an order for a Dell XPS 15 at a cost of $2,248.42. It arrived at my house on August 21, 2015. For two months I diligently spent many hours on the phone with Dell attempting to resolve the locking up issues the computer experienced. I estimate I spent at least 18 hours loading and unloading programs and speaking with representatives of Dell. Dell recommended I return the computer. From my previous experiences with Walmart, there is a 3-month return policy. I phoned Walmart.com and informed them of the dates of purchase and the fact I wanted to return it. They told me that was fine but I was to return it to the store. I also phoned the Brea store and was sent to the electronics dept where they told me it was ok to return it to them. I also told Brea of the dates. Today, I attempted to return it first to Brea Walmart who said it was past the return date. I showed them the packing slip and it did not state a return date.

I placed an order of Gibson Home Decha 4-Piece 19 oz Mason Jar Glass Set, Glass. I had ordered 8 boxes (4 jars in each) as I was giving them away as return favors for my daughters first birthday. One of the jars came in broken (probably due to shipping) and I was never able to return the box of 4 as the representative at Walmart store said, either return all or none. It makes no sense to me. I often and even now shop from Walmart but online shopping experience has not been very good.

I ordered a new Bluray Movie online and arranged for in-store pickup. But after receiving confirmation and calling the store to check if the order was ready for pickup, we got rude responses and were hung up on several times while on hold and never got the proper response we were looking for. My wife called the Walmart customer care number and was treated rudely by a young man who refused to give his name. Since we could not get a response for the merchandise pickup, I promptly cancelled the order and refuse to shop Walmart online or the Lauderdale Lakes, FL store anytime soon. So be aware if you make an online purchase and expect to make an in-store pickup. It's false advertising that you can order on-line and pickup in the store within the hour. Never again will I use Walmart online.

First, they dangle the carrot of "Bonus" in front of you, which doesn't pan out. Then they cut hrs from 40-35 and sometimes when you are about to clock in for work they have an asst manager at the time clock to send you home. If you go over hrs you are coached, written up = 1 step closer to being fired. They like to work on skeleton crew to make the store look profitable. Cross train associates to cover other departments to cut costs, increase profits. Department managers are promoted and don't deserve the position and have no clue, set up to fail. Managers play cut throat, back stabbing and blame game from department managers, ZMS to asst Managers.

I purchased Great Value 13 Gallon Trash bags back in June. 44 count for $6.98. I went last night (Oct 20th) and purchased the same thing or so I thought. Got it home and it was 36 Count for same price...$6.98. I will not be doing the majority of my shopping at Walmart anymore.

I ordered a mouse which has good review on it. I normally would have ordered it from AMAZON but to save a few bucks, I picked WalMart store pick up. It was all fine until I tried to pick up from Randol Mill store over Arlington. After a good patient waiting for the service girl to prove my existence, I showed her my pick up email and my driver license. She said my first name is not matched (I used my alias first name at work) to order stuff and insist on a government issued ID with that first name in order to release the item I ordered. Out of desperation, I asked for a refund and shouting in my head "AMAZON, AMAZON" on the way back to work.

Every time I go to Walmart the shelves are not stacked and incorrectly stacked. It hasn't always been that way at Walmart where I shop. Why aren't stackers required to work on weekends?

I've had 2 horrible experiences with the Rockwood TN Walmart store in the last week. The weekend before Columbus Day my wife had lost her wallet and needed to get her payroll check cashed. She went to the store with her Certificate of Naturalization. This is the official government form the government issues when you become a citizen. It has her pic and all vital info on it. It is what she used to get her driver's license replaced the Tuesday after Columbus Day. They refused to cash her payroll check with that ID. I called the 800 number and they told me the ID was acceptable. I even went in with her and showed them my ID and all sorts of other picture ID she had and they still refused to cash he check. I found out later that the manager and the 2 shift managers (the 3 highest ranking employees) were all off that weekend so nothing could done.

I went into a store recently and of course, I waited 30 minutes to get through the time for a couple items because none of your other aisles were open. But of course, everyone of your employees were walking around talking, not doing much of anything. Do you really think that makes sense. But of course, I am sure whoever is reading this is not talking to the higher up who never visit their store to see what is actually going on. But Walmart is this large company who is always going to be successful no matter what anyone says especially people who actually make sense.

I've asked my store manager 3 times about getting full times and all 3 times he gave me a runaround. He's now hiring new people and has a sign up by the time clock for open positions and still cutting our hours. I got a child and IRS - very hard to get a second job with the hours I work let alone finding another job.

I am a very disappointed customer. I love Wal-mart and I've never had an issue with customer service before. I never like to complain or make a big deal as such but this particular associate named Bryan was extremely rude. After I apologize for forgetting to hand him an item he told me "and it better not happen again!" Not to mention his attitude since the moment he started charging me on the register. I was horrified!

OK I work at a Walmart super center in Tulsa OK. I worked from 5/31/14 from 7/16/15 and was fired for calling in due to my mental health. They fired me after a year. I didn't get my full time even after I work some much overtime for so little pay. I made 7.70 at the time, I work 57 and 54 hours no days off for 2 weeks, was worked anywhere from 12-15 hour shifts as a cashier during busy times. I came in when called and worked 2 shifts, worked in multiple departments. I could run that store.

I worked a year for the company. They don't have the compassion they say they do for their employees. I have the power of attorney over someone who is really sick and I missed days because of it. I told the manager this and was told "We will help you." However I got terminated on my anniversary. Got denied unemployment. I came to work on my days off because no one else was willing to.

I was refused a rain check on milk that was on sale. After checking out, I was told by the customer service manager that the milk was on plates in the back of the store. So I would have to go back, find the plates, get the milk, return the more expensive milk I purchased, and check out again. Rain check request refused. So I went to Walmart website and sent the information, and no reply. So far a black hole. I done ALL Walmart, and will go to stores with much better customer service.

Every week in Friday, me & my shopped at Wal-Mart for, I know, 35 years. But this new store acts like if you price match, you're taking money from them. They will say when you take as I'm there to match prices, that they don't do it if it says with card. And all stores these days, you have their card to save money & points. Now I try to tell them I can understand if it's Kroger when they have their great deals when you buy 5 items & it takes more off, but they will argue that it's any card.

WALMART should be put out of business! This is a copy of a complaint that I sent to WALMART customer service: Can you please tell me why the Jif natural crunchy 40 ounce peanut butter went from $4.98 to $5.48? WALMART, you are running your customers away! I am not going to shop at your stores to save a penny or two on a few items. Apparently, you still don't get the message! If your prices are the same or close to the same as other retailers, I don't even bother to go to your stores.

Well it started off as a good day. My boyfriend who staying in Columbus, Ohio buy my dog a 50-pound bag of dog food online and had it sent to the Walmart in Green, Ohio. But this is where my good day goes bad. I got the email from Walmart telling me to come and pick up the dog food that he had sent. But when I got to the Walmart in Green as I walked in the store one of the store greeters was staring at me but I paid it no mind and walked up to the customer service to get the bag of dog food. And everything was going fine up until the greeter stop me from leaving the store and asked if he could see my receipt of my dog food.

My experience at the Litchfield, MN Walmart was awful yesterday. I was given incorrect information about the price match policy by the cashier manager. I had to put ¼ of my items back because I did not know the policy on having the ad in hand had changed. The cashier did not make sure all of my coupons were subtracted, despite me telling her. I told her I had a prepaid debit card for $25.00 & was told (after I swiped it) that it wasn’t valid. I insisted it was, the cashier swiped it again & again told me it was not valid.

I logged into walmart.com in order to purchase an outdoor carpet. It was Couristan Beachfront Sea Glass cobalt and azure indoor/outdoor area rug. Under the specifications, it gave the dimensions of 132 x 96 which is 11ft x 8ft. I ordered the item. When it arrived it was 2ft x 4ft. I spent 1.5 hours on the phone with Wayfair first. They informed me that they do manufacture this rug in these dimensions 11ft x 8 ft however, they insisted that they did send me the correct rug. Wayfair stated that Walmart had incorrect information on their website about the specifications and that this was not their problem. They stated that I needed to contact Walmart because they had their information loaded incorrectly in their website.

I am so disappointed with Walmart's MoneyCard system. I uploaded $500 on a card. I got the receipt and was told to use the activation number on the receipt. I followed the directions given. So the next day I try to use my card to pay my bill. The card is saying declined. I called the customer service number and they sent me on this wild goose chase. They said I had to take a picture of the receipt and the card package to email to verifymydocs@greendot.com. So I did so. A later they said they would send me a reimbursement but it wouldn't be until 2 weeks. I am livid that I have to wait that long.

Paid for lifetime tire balancing & rotate. Now when I return for balancing, they will not service auto. They say tires are too worn to balance & rotate. They serviced 6 mos. ago. Only 4000 miles ago. Wasted money. They do not honor their sale. Just a rip-off of the consumer. Please avoid Walmart for auto service.

I went to meat dept and shelves were pack with things didn't belong. Lower prices than the thing that were in the slots. The girl in meat dept was cutting up with 2 other employees. I had to yell 4 times to get her attention. We went to check out my--we price match. It was prompting everything. Some thing were only like 15 cent different. Were there over an hour just for my daughter's stuff. We just gave up and left.

I had two special orders on 10/11/2015 to be received on 10/12/2015 @ 11am. I took off of work that morning because I was told by Discount Tire the tires were bad and not to drive. I arrived early about 10:38am. Told the clerk why I was there. She looked at me like DUH! Which should never be a gesture of any employee. When I asked why she was being rude she stated she wasn't. I guess she doesn't realize when she is rude. She told me she never said 11am, so I called my husband and asked him the time only and he said 11am also. 1 star is because I can't rate zero stars. It's now 11:25 and she hasn't even told me an ETA.

I ordered a gender reveal cake for my surprise party from their own display of gender reveal baby cakes at the bakery. Gave the baker my envelope with the ultrasound that shows the gender. She took in all my info and I told her I would be back to pick it up Sunday morning. When I picked it up, they labeled the top lid with the color of the INSIDE filling - which was supposed to be the surprise!!! I stood there and cried after immediately reading the handwritten words "pink" for whipped filling on the top. How could they make such a critical mistake? It is beyond repair. I will never be back.

Wal-Mart is false advertising Dynamic Pet, Hickory Smoked, Real Ham Bones for Dogs as "Safe" pet treat. Wal-mart has knowledge that this product is killing, injuring pets, and sickening pets. Wal-mart is negligent in keeping this product on the shelf's without proper warning to consumers that their pet could be harmed. I know this to be true since I lost a pet from this product. Another was sicken, and the third needed surgery to remove the "shards" from her belly.

I am not going to lie. Walmart is a cesspool. Crazy people come in, crazy people work there, crazy stuff happens. Cashiers are unpleasant (But this is to be expected, I mean... it's Walmart). There is never any help when you need it. NEVER. Good luck getting fabric. Good luck getting help in the electronics department.

Needed assistance in the paint department. No one was there so I rang the bell a couple of time and still no one showed. 3 other employees walked by me and when I asked for help they looked at me and kept walking. I finally found someone and she didn't work in the department so after another 10 minutes on top of the 30 minutes I already was waiting she finds someone to help me. I purchased the item the next day when it came off the truck. Got it home and it didn't work the way it should've. Went to return it and they wouldn't return it cause they said that I used it for what I needed it for and didn't need it anymore so needless say I'm stuck with something that doesn't work. I was not treated the way a customer should have been treated and I very displeased.

Ok so my experience trying to price match at Wal-Mart was a complete disaster. The managers were so rude and then this employee started talking in Spanish thinking I didn't understand her, she said "People are still trying to buy that **." I told both managers that people buy whatever they want that's why they are a store. First manager refuse to explain to me why they wouldn't price match it, the second manager said "I have pull up on my phone and I did my research on it, we will not honor it because it says is not available online." I said, "That's fine but your customer service is horrible and your employees are out of line because I do speak Spanish." And just left the store.

Sunday Sept. 6th, 2015, I walked in Walmart stores at customers services desk. I needed to send MoneyGram to South Africa. Angelita refused to help me send money because she thought it was scam. She picked up phone to call MoneyGram to close my account. The way she talked to me was rude, not professional. I told her I know this person who I supposed to send. She didn't believed. She was angry at me for no reason. I told her that I wanted to talk to her manager. She refused it. I know there are scam out there. She was caution, but that doesn't give her any right shout at me. Remember I'm customer here. I deserve better service. I know what I doing, I never want to come back that store again. This is second time that she had bad attitude toward me.

Had ordered a birthday cake for child’s party and to my surprise it included scissors inside the batter, traumatized everybody at the party and yet and still keeps us looking for scissors every time we cut into a cake. Hoping no kid gets injured. Walmart store in Weirton, WV pretty much assumed we were lying and playing a prank. This was last year and yet I still seen a few news stories with similar issues. Just thought I’d share mine since it hasn’t been resolved.

I went to Walmart last night for school supplies, electronics, and some other things. I left with nothing. Although Walmart carried most of the objects I was looking for, I was unable to get them. The calculator I was trying to buy for instance, no one was around to get it down for me (its the scientific one that's expensive and you need a worker to get for you). And when I asked around the workers were rude, even nasty at times. I left and decided to try another store. There I was helped patiently and very graciously.

First off I want to say that Walmart has really gone to hell in their hiring process and who they are choosing to hire to be their representatives. I have noticed over the past few years that Walmart is hiring mostly ALL ghetto blacks to work at their stores. These people are rude, disrespectful and makeup rules at their own discretion based on the color of the skin of the person they are waiting on. My experience with Walmart is if you are white don't expect to be waited on or given any type of respect. You had better bring along your closest black friends and family with you. I purchased a blood pressure monitor ($28.00) less than 10 days ago. I went to return the item which was in the original box with everything still in the original plastic it came with. The Customer No Service representative took one look at my white face and immediately got a twisted face. Said "where's the receipt?" I said I didn't have one. I said I just bought this here 10 days ago.

Been purchasing Sam's choice Black Angus Vidalia beef patties for a long time, but recently all that I have bought are so tough, cannot cut with a fork and taste terrible. Noticed bad packages have different plastic sealing patties. Use to be in ziplock bags so we can reseal. Number on last few packages that we could not eat and threw away is 111715 BEST 425B. Did you change processors? What is going on? Thank you.

I went to return a damaged pants, I bought them 3 days ago. I sat down and they ripped. The cashier for returns claimed this product is not from Walmart so I offered to get her from the area the same pants. She now claims because I wore the pants, she can't return them. I asked how do buy pants and not wear them? Why buy pants? Get manager, came, talked in Arabic, claimed same excuse. I left them the pants I bought for 20 dollars and left upset. It's not fair. The cashier manager name is Samm at Walmart and 91st.

10/3/15, Wal-Mart was completely with garbage. I ask for any manager and they were not available. Who is responsible for this?

I work as a cashier there and a few days ago we all had meetings with Corporate which later we found out were secretly recorded (which is illegal) and shown to our store manager who now has been punishing us for our feedback on her. She has begun making rules that cause us to dig through the trash or we get coached. After the meetings I also learned that last week our store manager yelled at one of our mentally handicapped door greeters because she didn't complete all her jobs that day. Now this door greeter happens to have Alzheimer's and couldn't remember everything the store manager had told her to do and that's why she didn't get them done. The store manager yelled at her in front of everyone making her cry and leave work. These are just a few of the examples I have of employee abuse!

Store 1189 Barbourville. The assistant Manager the one lady with not much hair. KATHIE I think. I was in the store in line when they had to page her for help on a order. I stood 15 minutes then a csm came stood another 10 minutes. Finally another csm came in with Kathie, said she had been outside smoking for the 4th time. I was furious. Isn't she just like the rest of the employees? 2 15-minute breaks. What makes her special?

My order was processing for a week so I called the help line. The people were nice but couldn't help me because they can't get messages between processing and shipping. So we canceled the first order and made a 2nd so who knows. Really bad way to run a business.

Walmart, 1515 Bethlehem Pike, Hatfield, PA store, st# 02445, has got to be the worst Walmart I have ever frequented. Item prices are not displayed on the shelves. I asked an employee how much a birdfeeder was. She scanned it and said 3.98. I asked her to repeat the price and she said 3.98. When I checked my store receipt at home it was 18.98. The store layout is a mess. The items on the shelves are in disarray. Most shelves are not stocked. The employees are so badly managed, I'm amazed when I find something where it belongs with the item's price clearly displayed. So many of the employees do not know the most basics of the English language. I think this contributes to the bad overall customer service and shelf stock of this store. I was told to bring used plastic bags to customer service. Customer service told me they do not take used plastic bags. I will try not to frequent this store in the future.

I just had the most horrible experience at New Milford, Ct. Walmart. This isn't the first time either. I had problems returning baby clothes without receipts that were gifts from my baby shower. The clothes were all bought at a different Walmart so they didn't want to exchange them or even give me store credit. I called the main headquarters for Walmart and he did take care of this situation, but the employees there knew we called and were so rude... It was beyond belief.

I visit the USA quite often and when in Florida I stay in Indian Wells Kissimmee. The nearest Walmart is Osceola. To say the shop is a shambles is an understatement. The store is under stocked and badly run. Tonight I waited in line for over 45 minutes which would not be acceptable in the UK. Your manager seemed inexperienced and confused. Checkouts were being closed and as I was leaving, the total of checkouts closed was 10. The lines were at least 6 carts deep. Lining up in Walmart seems to be the norm. Your manager couldn't really understand what my problem was with having to wait. As I didn't seem to get much joy from her I asked an assistant for head office's address. That was met with a blank look. Whether it's MY accent that wasn't understood I don't know. But I managed to understand them.

They let someone use my gift card that was saved on their "secure website". Not willing to take responsibility. Problems. They just do not want to take responsibility and replace my gift card. Tried to get my bank to refund me... bank said no. Want me to go file police report... Probably will but waiting to see if police will do anything since it was online. Said the breach was my fault because of phishing or other compromise. I do open phishing emails and this was only account to be compromised... hmmm if they hacked my computer you would think I would have more.

Wal-Mart, a study in defect & inefficiency. 9/20, company coming -- I ordered a mattress & frame online. 9/26, ANTS coming out the seams of the mattress. 9/27, customer service: reordered with promised 9/30 delivery. 9/29, order stuck in processing, not shipped. 9/29, customer service: item in stock, head scratcher why it wasn't shipped, cancelled & reordered. 9/29, email to CEOs Doug McMillon, Greg Foran and VP Michele Watson. 9/30, response from sr. executive escalation specialist: will check on the ants & birddog order for 10/1 delivery. 10/1, specialist: "So sorry -- order got stuck in processing again." Would I like to cancel & reorder? Hell no! 10/1, another email to CEOs Doug McMillon, Greg Foran and VP Michele Watson -- think I'll get a response? Neither do I.

Have been working for this company for more than a year. Even though my primary is at the front end, I work multiple areas and go above and beyond in hopes for a promotion. It's VERY clear to me now that hard work and doing as you're told doesn't grant you the rewards that you deserve. It's sad that even though I have passed all of the necessary tests to get promoted, I still do not get a promotion. Instead, supervisors look at those who have been there far less than I have, who do nothing, and are WAY more willing to promote them. What's the point in doing the extra work, if I am not getting paid for it? What's the point of going above and beyond what I am supposed to do if I am not getting recognized for it. It just seems that this company has very very low standards when it comes to promotions and rewarding hard working associates.

Ordered my TV, Wal-Mart sent me the WRONG TV. A Polaroid, worth about half the price. It took 5 calls to get a call tag, for their support sucks, they couldn't find my order, and each time I was told a shipping call tag would be sent to my email, it never appeared. Finally, I was able to ship it back. I was told by the 1st person I talked to after they sent me the wrong TV, for my dad's 70th birthday nonetheless, that I would get 50% off my next online order for anything I wanted. I have now called back several times due to the constant issues just trying to get a shipping call tag, and not one person has this in my account - not one person has ever heard of such an offer. I asked: Do I need a code or reference number to get this deal for screwing up my order? "Nope - finance will just have this in your profile, in our system". Right. Right.

I am hoping this reaches the right person. I was hired at the Avon Walmart 5066 in March as a cashier, we went through orientation and was repeatedly told by personnel how Walmart cares for their employees, and that when you have sick or hurt children they can work with you, and that Walmart understands when you have children there are times that you need to call off or leave work in an emergency situation. However it cannot be excessive, abused and habitual which is understandable - it's a business. But this was a huge huge lie.

I went to Wal-Mart on 9/27/2015 to buy some items. First I was in lounge party and dressed down because it was my weekend off. Adam was the person who interviewed me. He asked me if I remembered buying a lot of photo frames. I replied "no" because I didn't think 6 frames were a lot and the frames matched. I have a lot of nieces and nephews that just got their school pictures and I liked to hang them up. The other thing I was offended about was he asked why I wore my pajamas out, which they were lounge pants. What I wear in my own time is not his business. He then proceeded to say the csm said I was drunk, which I do not drink. I bought things to decorate my house and he said I didn't pay for them.

On Sept 13th (2015), I bought online a GPS. I was suppose to have it by Sept 21st. After a week, it still wasn't shipped so I called the store to see if it was in stock. I was told it was but when I got to the store they didn't have it. Wasted 1 hour of my time & gas. I needed this GPS to pick my family up at an out of state airport which I didn't know how to get to - Walmart could care less or they would have helped me. I talked to the store manager who was rude and told me it would be there on the 21st. On the day before I called 800 and talked to someone who told me Walmart doesn't have this item to sell?? Why are you selling items you don't have?

I have encountered multiple problems with this Walmart on North in Orangeburg, SC. The workers are rude and lazy. They don't want to assist their customers with anything. I have had issues with trying to cash my check with them because the address on my license doesn't match the address on the check. This Walmart is horrible. They don't understand how to interact with the customers in any kind of way. They only stay open until 12 am, when there is a good population of people that reside in the area and travel many miles to get to this Walmart. I have only been in the area for about a year but I would rather travel to Charleston, Summerville, or Columbia. I hate Walmart anymore especially this store.

I bought 2 Hexbugs that were broken when we took them home to play with them. Today I went to Walmart to return them and pick up a few more things. We waited in line for the return for at least a half hour - me and my 3 small boys. During this time 2 other cashiers were not doing anything and I asked if someone else could open another line for returns. I was ignored. When we finally got to the register our cashier mumbled some things under her breath about how it was originally rung up. Then I asked if I could put the credit for the return to my new purchase. When I put my 13 new items to buy up she said, “Damn girl you got a lot of stuff???” Is this a problem? I wondered.

Absolutely love Wal-Mart. Always have. I moved to Lauderdale Lakes 9 months ago. Have been to Wal-Mart every week since on Oakland and 441. Unfortunately this place is the most probably managed disgusting establishment I have ever witnessed. I do not even understand how they can call it a Wal-Mart or for that matter how this can go unnoticed for so long. It needs to be shut down immediately. I would rather drive 2 Coral Springs to go to Wal-Mart than go 1 mile to the store.

I worked for Wal-Mart for a little over a year. I was just fired because they said I was stealing time. I was told that I came to work late on the 17th and I was late by 2 minutes. I told them I did not think I was late. They said they would check the cameras to see what time I came and I said OK. I did not change my time or nothing and I think they have been trying to find any reason to get rid of me. I need help finding the truth.

ISSUE 1: OVERCHARGING. I had made an online purchase with Wal-Mart on 8th of September. The total amount of the order including taxes was USD 153.84. On the day of the purchase, the entire amount was charged to my card and then reversed in a few hours. But since there, there have been 3 transactions by Wal-Mart on my card, 2 on 9th Sep and 1 on 18th Sep all totaling to almost USD 220!!! Online payment horror stories are heard of but one would not expect that transacting on a Wal-Mart site. I contacted them over 7 days across emails, phone calls and online chats and not even a response from them. Suing them might be my only next option.

I attempted to purchase a cake at the Bakery in Walmart in BUDA TX and then asked to have Happy Birthday written on it and the nasty girl was sneeze into her hands and wipe her nose with her hands and reached for the cake I wanted without washing her hands. I told her "don't you think you should have washed your hands", and she snapped back "I am going to wash them now" and proceeded to take the cake out of its container. There was no way I was going to buy the cake, so I told her forget it, I didn't want her germs on the cake. She rolled her eyes and shouts out "I GOING TO WASH MY HANDS!" I told her "seriously don't you think you should have done it before." She proceeded to run water on her hands.

So I went to Walmart tonight to print my photos and no one would help me so I ended up using the machine. I printed all my photos and went to pay for them. The clerk was mean to me and said "well what is this" and I said "idk it's what the machine gave me". She then said "well I have to get someone" and then looks at the person behind me and says "sorry it will be a few minutes" in the meanest way and made me fell like ** because she didn't know how to ring up my photos. So I told her to just forget about it and I just left. Thanks Walmart for making a happy event just suck!

I bought 2 pleco suckerfish from Walmart. After not more than 1 week they both died and transmitted ich disease to the other fish. Walmart also had 2 tanks of dozens of dead fish. DO NOT BUY FISH FROM WALMART!!!

Well there was someone used my card without my consent and I reported it to Walmart people and now you have sent me back $71.88 so now you still owe me $30.00 and I canceled the card when I found out that someone had used it so now all I want is the rest of my money which is $30.00. I will be expecting to receive the rest of my money immediately. Just remember I will never buy a Walmart money card again. Thanks.

I came into Wal-Mart on 395 in Adelanto, CA to return a ring my husband had just purchased September 17 of this year 2015. We only had the ring for 3 days. I loved the necklace but knew I would never wear it and decided our hard earned money can go somewhere else so when we went in a lady helped us with the return and when she looked at it she explained that she was new and had to match it to verify it was theirs.

I know someone and she was giving me my change back and I said, "Hey, could you make my change be a 5 and 5 ones? I'm running low on them" - had already bought the object - and she said her boss wouldn't let her take orders from the customers - gosh, people it doesn't affect the till at all. Also, a teenager in another department said things that would make anybody get into a rage and I knew I wasn't a valued customer - she wouldn't even wait on me! Oi! And if I need glasses or a hamburger or a gift - I'll go somewhere more expensive if I need to so I can feel like a valued customer!

Since I have arrived in Columbia and have gone to this particular store on Grindstone Parkway I have had employees follow me through the store constantly. The checkers at self-checkout grab my belongings, suspend the transaction, and review Walmart has a three-month return policy; one will be quite lucky if it lasts that long. Moreover, their employees are not well-trained, they absolutely know nothing - not even the location of an item. Most don't even understand what one asks for even if by the product name.

September 20, today as I write this, is my son's 6th birthday. After standing in line next to another gentleman a female Walmart employee came to him to come to register 12. I got there 1st but let him go in front of me. After a minute she shows up and tells me this register is closed and to go to another. I asked her but she simply wouldn't answer back. If it wasn't for my wife I would've made a scene as I was frustrated. As soon as I got home I filed a complaint so that she stop with her negative profiling because that's what I felt coming from her.

My husband and I purchased this DVD player from Walmart 2 months ago for a road trip. It worked fine until today, which is after only 2 months of having it. We had purchased the Warranty on it, however we just spent 2 hours being cycled between Sylvania, their partner company Curtis International, and Walmart. NO ONE WILL HELP US! All they say is to pay MORE money for shipping the product to them so they can "fix" it. How is this fair? We purchased a warranty already and the product failed. Why is it that there is more cost that has to be put in for a cheaply made product. Thank you Walmart, Curtis International, and Sylvania for wasting my time and money! Never again.

09/14/15 we purchased a Nintendo Wii U Super Mario Deluxe game system from Walmart.com. Order #** for my grandson's birthday. It did not work when we tried to set it up. We call Nintendo tech support & they couldn't help us. They suggested we send it for repairs. That would take too long. We took it to a local Walmart store & they would not exchange because the serial # was from Target!!! We spoke to the store manager & he was nice but gave us a receipt that says they will not exchange it because the serial number belonged to Target. We called Walmart.com and besides being transferred all over and hung up on 3 times, they said they'll take it back but it will take up to 2 weeks. So we had to buy another one because it was a present for my grandson birthday today & then later work on sending the malfunctioning one back for refund. We spent $534 so far! Why did we receive a product from Walmart that has serial # from Target?

I was on line to pay but when was my turn the cashier turn off the light and walk out, then I went to the next register to pay. When she saw that, then she went back and turn the light on. Then I talked to the manager but she just laugh.

I was checking out and the cashier, C.C, was so rude I walk out and left behind all my stuff and went to Fry's. So I spent my 124.98 at Fry's. Wal-mart price match but this C.C was so nasty out one thing. Looking on her phone for the price at Fry's. She found it and said, "Oh it says," after waiting 10 mins, "76 cents" and I said, "77". Are you kidding me! She then started on something else, I walked out. I will never shop here again. Oro Valley, AZ.

I have been so wanting a new sewing machine and Christmas Layaway was now available (YEAH) but told at the service counter how I couldn't put a machine on layaway. :( Hundreds of dollars they can cost. I can't understand as to the why it's not allowed! Thanks.

Me and my wife were shopping in the store in Pine City MN at 8:00 pm on 9-18-15 and my wife had made a statement to me that she has never seen the store look like this before - it was dirty and in the cooler where the milk is all the milk in the 1% section had like something spilled on it and the floor throughout the store was very dirty. As we went to check out I had went to use the bathroom in the men's room and when I walked in there was toilet paper all over the floor and one urine hole was taped off as it must have been broken and in all the stalls there was urine and paper on the floor and an empty cough syrup bottle in one and not hand towels. I looked at another customer and he said this was better than the last time he was there.

Re: Incident # **... I talked with customer service 3 times and was told the item I ordered on 9.11.15 was available. It was not. I was then told by corp office Dallas to re-order which I did. I received an email saying this 2nd order "has been delayed". I have been attempting to call back to corp office Dallas this morning as they suggested. I have been on the phone since 9AM and it is now 9:45 and I am still waiting to talk with someone.

My daughter & I spent EXACTLY 1/2 hr. with a TOTALLY incompetent cashier (Macg on name plate?-register 8). Bagged our own items! & while we waited for a non-existent mgr. he made fun of customers. He didn't know how to give gift receipts!

I was in your store #01551 in Franklin, WI. I noticed a writing desk by Better Homes and Gardens called The Maddox Crossing Writing Desk. I went home and looked on your website and it was not there. On 9/9/15 I went back to the store to buy the desk. I struggled by myself trying to get that heavy box into my shopping cart. NO employee offered to help. I got it to checkout and then struggled trying to lift the box into my car. Got it home and put it together and was very happy with the desk. This past weekend I looked on your website once again and the desk was now on your website and for $30 less than what I paid in the store. Plus your website offered free shipping.

Order #** was placed on 8/29/2015 Walmart site to store. Canceled on 9/14 by Walmart "lost in transit". Reorder on 9/14/2015 with new delivery date of 9/29. 30 days delivery date since I placed the original order.

I bought an iPad Air from Wal-Mart 2 weeks ago and the very next day 2 of my colleagues also bought this iPad, all we 3 bought same iPad, same shipping address, but my order got cancelled and who bought after me got it shipped. I hate Wal-Mart.

I talked in length to the female individual regarding the problem---several times it was necessary for her to consult with her supervisor, IAN, in order to answer my inquiry. After purchasing a new 24"-D series TV, and hooking it to a splitter in order to service another smaller TV in separate room. No luck with reception, visually or audibly. This splitter was replaced with a new one ($20)---reception remained the same. I was assured that the splitter was not the problem by the female. After insisting to talk with the supervision---I was told that sometimes they worked with the splitter and sometimes they did not work under these same conditions. He basically blew me off and refused to talk any longer to resolve any problem. There is nothing in the Vizio instruction booklet relating to this problem. My antennae was inspected and is okay. Consequently, I am out of pocket at least $50 without any help in sight.

I purchased a 50' Emerson TV during Black Friday and yesterday it stopped working. The red light does not go off unless you unplug it. I decided to go online to see what was wrong with the TV. To my surprise, I am looking at all the complaints. Why is Walmart nor Emerson taking responsibility for this?

I was taking time out of my day and moved the riding cart backwards in order to plug it in. The manager walked in front of me and I said, "They won't run if they're not plugged in!" He ignored me. I finished and headed out the door. Stores just don't understand how important those riding carts are. I plug at least 2 or 3 a week at different stores.

I went to Chicopee Wal-Mart at Memorial Drive yesterday, trying to buy 7 cushions for my couches, advertised in the aisle for $5 - I have pictures. At the register they were $9.97. The lady at register check with somebody and said that "those prices were for the last month. For this month prices are changed. We already change the prices in the register, and will change it in the aisle shortly."

Something seriously needs to be done about the way they keep their fish. They shouldn't be allowed to see them at all. Tanks full of dead fish, the fish that were alive eating the dead ones. This is absolutely ridiculous and beyond cruel.

Email confirmations sent to another email not mine. 09/02/15 - 09/08/15 talked to Carlo, Archie, Wayne, Haquim, Natalie, Ashley, Antoinette (most caring), Amy, Sharon, Marlon, Will, Germain (least interested), Lynette, Stephanie, Tawanda/Texas Corporate Office WHO CLAIMED THIS WAS CHANGED EXTERNALLY yet Manage Profile had my email address (not Ex's). I have placed prior orders all year without this problem, those who checked their different screens saw my email, those who only pulled up by order number saw ex's - which did not occur on prior orders so why now when I have not changed anything. Even the $15.00 e-card confirmation (on e-card sent to me) went to ex's email.

On 9/5/15 we went to Walmart on Topsy Lane store #01648 to refill our 5 gallon Bottle Water. They have two dispensers and we used both when we noticed there was something green and slimy on one of the dispensers. We removed our container and took the slimy green thing with a paper towel we had and rinsed our bottle. We took it to the customer center and they said they would place a sign. We asked if they could replace our 5 bottle with a new container since who knows what that was and didn't want that to contaminate our gallon. They said they would not. Did not say anything else and left. We had to throw our bottle away since we did not want to take a chance. They did keep the sample we took so we don't have pictures.

My Walmart's store experience is turning me into a second-class citizen as manager's new return policy becomes into effect. You're considered a criminal first then a customer. Because I wanted to return a broken item costing $3.49. Yet their global ethical policy is integrity and their behavior is to disbelief the customer. Calling corporate to discuss the situation put me in line for Loss Prevention. Let me tell you Loss Prevention, you lost a customer. I have paid $200 in products the day before at the same store and they called security instead of store manager for a $3.49 item. Yup your fraud management is winning, your profit management is losing. How do you determine who is committing fraud may be difficult, but it should not come at the expense of paying customers.

The Walmart in Madisonville, TN is just a sample of a much bigger problem. I have visited this Walmart numerous times. I visit Walmart on average three to four times weekly. Of the 20 plus POS (point of sales) checkout lines operated by humans there is only up to three open at any given time. I have even seen the POS that sell tobacco products are closed. There are rare occasions when there are three open like a tax-free weekend on Saturdays or during peak hours. The self checkout POS are out of order many times and most only take cards, no cash. I have never seen all of the self POS working properly on my frequent visits. I am guessing this is partly a cost cutting measure to ensure that labor hours is low as possible.

Me and another associate was playing and I tap her on the arm and she reach back like she wanted to hit me so I grab her arm and I said I thought we were better than that and she walk off laughing. I went on about my day. Well when I return to work the next day I was call to the office and questioned about the incident and I explained to Angela and Chase about what happen, Chase took notes that I was not allowed to read and Angela in a nasty manner said I was suspended and I needed to leave the store and not come back until I was call, treating me like a criminal, have work for the company four months away from ten years.

I called to speak to someone in the electronics department which took 6 call returns to the operator and about 24 minutes of being put on hold. It then took less than 30 seconds for a woman by the name of Ionnie to interrupt me in the middle of my sentence to tell me that they don't have the product that I wasn't even able to finish telling her that I needed. Then as I asked to talk to someone else a man by the name Hector answered explaining to me that they have a whole bunch of other products that I don't need. I asked if he could at least check because I had been on hold for 25 minutes and that I'd really appreciate it, if he could please just humor me and check. That is when he was telling me that they don't sell it; as I was thanking him for at least checking he so rudely said, "yeah" and hung up before I could finish my sentence.

Horrific experience. Ordered patio furniture. Months later, it arrived. 1 of 6 chairs had TWO RIGHT LEGS. Escalated it. Sent a leg and holes didn't match up! Sent a whole chair, it's lost. Awful!

First off I have post graduate degree in management from a accredited university and 30 years in management - The micro management system at your corp is Poor to say the least! Your store managers act in a THUG mentality-- The directions they give are confusing and defraud the clients and vendors! Also defrauding the company (I have proof). I have already numerous examples on cell tapes and photos which I am more than willing to share with interested parties. Your management skills are poor. Your personal likes do not help the company profits and the THUG approach to employees is beyond any acceptable norms.

Yesterday I was in Walmart to purchase some tee shirts. After I found some I liked, then I went over to look at laptop computers. I saw an HP that I liked that had a price of $332.00. I liked the looks of the computer and I purchased it. After I got back home, I wanted to learn more about that model. I went on Walmart's website and found the same model computer was on a clearance sale at $295.00. I thought if Walmart is advertising it, then they should honor that price. I paid a $37.00 difference than what Walmart was advertising.

Walmart put a $100 hold on my bank account for a $20 gasoline purchase using my Debit Card as a Credit. I always buy my gas this way, everywhere, and NEVER has a hold been put on my account. There were ample funds to cover the purchase. My bank informed me it was Walmart who put the holding it. The Walmart #** Manager informed me that it is ALWAYS done that way. Walmart Corporate Customer Relations informed me it is a known issue, and that they are working on it. Not everyone, including myself, has a spare $100 to let Walmart hold, which could last up to 2 days, for the privilege of buying $20 of gasoline. If this is their practice, then they should make customers aware of it "at the pump, before purchase" to avoid this situation. Luckily, this time, I had the $100. Next I may only have the actual $20. So, for anyone reading this, it's just a heads up on the practices of Walmart.

I ordered a computer online last week. Not only the computer was not available but my credit card was charged twice. I called their toll free number, stayed on the phone for many minutes and was finally told that I have to email my situation to this email address wmcmprs@dms.wallmart.com. I DID. Does anyone care to guess what happened next?? The email bounced as invalid... So the moral of this little story... if you have plenty of time in your hand to run after your money order from Walmart. But if you are a working stiff like me please consider other options.

I had just came back from vacation and Jim and Will had me underneath the shelf by myself. Work me harder than the other maintenance workers. We don't have enough people on staff. Will said I was not productive. Oh I do the carts by myself because they took my help away. But I was not productive.

I was at Wal-Mart trying to buy a TV and the person helping me was not helpful and very unprofessional. He said that he would check to see if they had the TV and every item that I would ask about, he said he was out or that the only one they had was a return. And I asked about getting the floor model and he said that they were not for sale. Also, when I tried to get a phone, I asked for a brochure. I was told, "What do you need that for?" with attitude. I do not recommend ever going to the Wal-Mart in North East, Maryland. They are very.

I placed a, pick up the same day, order. The item I ordered was a PS3 and it was supposed to have a digital voucher for all of us (a game) included. It did not. I contacted the customer service department for Walmart.com orders. I was told that a conversation was had with the local store manager and that I should bring the item back to have it swapped out for the right one. The following day, I went to the store to do so. I found out I was picking up the same item. So I took to the phone again and called the customer service department for Walmart.com orders. At this time I was told that what I had seen when I placed my order, was an error. She continued by saying that I can return the item for a refund.

On July 7, 2015 John ** purchased two gift certificates for $40.00 each that were sent to Littleton, Colorado. They were happy anniversary gifts for Alex ** and his wife Theresa. They tried to use the certificates last week and it happens that one of the cards read only $0.40. Walmart suggested that this situation should be clarified in Md. He stopped by a nearby Walmart but they were unable to help them, claiming that anybody could just enter the store with the same complaint without proof. He plans to go to the Rosedale office and submit all the documents that he has handy as proof that he purchased them. When Alex ** tried to cash his and showed only $0.40 the person deleted the amount and now it shows -0-. All this can be confirmed by talking to the Littleton area store.

Very disappointed. I asked an employee for a price check on a lampshade that I wanted to purchase but didn't have a tag. Mary ** (employee) said no one could help me. Ridiculous. I asked her to call someone that could. Her response was, "No one could help you." She raised her voice at me. I was shock for the level of rudeness and lack of work ethic. She clearly need more training. After a long time she finally called the manager, but never showed up. Also they have some items (pillows) displayed $5.88 and charge them at the register for $7.88 (false advertisement).

I was recently in this location today, August 26th, around 2:00 p.m., and this is the only store I have an issue in. With that being said, I am always followed by associates when I HAVE NEVER, REPEAT NEVER STOLEN ANYTHING FROM THERE!!! I frequent this location almost everyday and asked to speak to the manager about this issue because if it happens again I'm going to file harassment charges, and of course this manager is always in a meeting. I also go to the Rocky Mount location but am close to Nashville. I have never had this happen at any other location.

I was out due to back problems and I ended up having to quit. I called and let them know, even the HR lady and they were supposed to put me in the system as terminated. Well since I am unable to work I had to go to the state for help and can't cause I'm still an active employee. They will not give me proof that I am terminated! So here I am struggling to get food for my family because they can't fill out a little piece of paper saying I no longer work there and I've called and called, even spoke with management but they don't deal with that HR does. But I assume she just doesn't like me which isn't right cause this is hurting my family! Top that off... I was harassed every time I went to pick up my paycheck because I did not have direct deposit. Never again will I work there or recommend anyone to. I regret it!!!

I'm writing the letter in regards to an experience I had in your Fort Wayne, Indiana Apple Glen location that is still unresolved due to an overzealous Loss Prevention Associate making the wrong call. While shopping the store, a store where I've spent thousands of dollars and perhaps even hundreds of thousands over the course of my shopping in the store, I proceeded to the register to ring up my items: two bottles of wine, a package of breakfast sausage, a tomato, a toy for my son, and an onion.

I bought laptop from Walmart at Long Beach Towne Center, Carson Blvd, Long Beach and I wanted to return it on next day. When I called their customer service on 8/23/2015 at 8:05 pm she hanged up phone without listen to me. She does not have any manners at all. I want to register complain against that customer representative. I had never met such kind to people, it was so rude.

I have been going to your Bryan Ohio store for many years now and the service is getting worse. Went today 8/23/2015 and had to wait 30 minutes in line for cashier and once she started my order it took another 15 minutes. Store only had 3 lines open. I have tried this store at different times of the day with always a long wait due to not enough registers open. I spend between $150-$300 a week in your store and I will not be going back. When I called the phone # I was given for the store manager Jamie ** it told me that the voice mail was not set up and disconnected. This tells me how well you value your customers.

Never have I experienced a bad Walmart visit until yesterday! Employee was VERY rude and had a smart mouth! The lady acted as if I did something wrong to her, when simply I just wanted cash back. This is YOUR job & YOUR job is to make sure you treat your customers with respect and to make sure your customer has a highly satisfied visit and neither of those two things happened yesterday.

I was visiting family when we stop into Wal-Mart in Westbranch, MI.. I was standing in line to purchase lunch meat from deli.. I was standing in line for over 15 minutes. Finally the lady which I'm pretty sure was the manager ask me what I wanted - I told her. She ask how I like it slice - told her very thin so she proceeded to slice it thick. I ask her can she slice it a little thinner she started to have attitude and slams the packet of meat down and says "Is that thin enough for ya?" I end up just leaving because of the lack of customer service.. I ask another worker - what was her name and they gave me her last name which was **.. I love Wal-Mart but next time I visit my family I will not stop in. Learn some better customer service skills!!!

I went to the Walmart closest to where I live to purchase a money order. I swiped my debit card to pay, it approved the transaction but when the money order tried to print, there was nothing typed on it. They received an error on the machine and register. I stood there 45 min waiting on the 5 employees to fix it. Finally someone was able to cancel the transaction in the register and refund my card. I went to another Walmart and purchased a money order for what I needed. A week later, the other Walmart charges my card for the money order that I never received because of their issues not mine. I have been treated like trash by incompetent employees. I feel that I was robbed. They could care less telling me to call back in the morning.

I had hope for Wal-Mart when I researched other employees' reviews. They talked about flexible work hours, care for the employee, etc. This is not what I experienced at my local Wal-Mart. During the interview, each manager asked me what my availability was. I made it very clear that I can only work part-time, mentioning college, but that I had no preference as to working in the morning, afternoon, or night. Once I got accepted and signed the papers, it's as if management became very nasty with me.

I purchased a 7 piece dining room set which was advertised for 305.00. I received only 2 chairs, when I called Walmart/Way-fair who is their supplier, they said that they didn't ship the table because it is actually 1500.00 for the set. If go into a store and purchase something that is labeled at a price but it is actually wrong you must give it to me for that price. Walmart missed advertised something and charged me, that means Walmart should take that up with their supplier. Now I have to wait two weeks for a refund and find another table all because of their error. Oh and they said they were going to fix the website.

RUDE AND DISAPPOINTING!!!!!! I called via telephone @ 10 PM at the Cromwell, CT location, which is a 24 HR store. Not only it took me 4x, it Rang and Rang and Rang... You get the point. When I did get an answer, the CUSTOMER SERVICE REP was RUDE and didn't wait for me to talk before SHE HUNG UP ON ME!!! What kind of service are these people trained for??? Are they getting paid to do WHATEVER THEY WANT??? My name is ** and by the way I shop there all the time, I will be looking forward from hearing from you WALMART PEOPLE!!!

DON'T TAKE YOUR CAR TO WALMART AUTO CENTER!!!! I took my car to Walmart to get an oil change. The car was running perfectly fine before the oil change. By the time I got home the car smoked really bad and caught fire!! Everything under the hood is burned. I filed a claim and it took them over a week to answer back saying that they inspected the car and that there is no proof they caused it!!! AGAIN the car was running perfectly fine before they changed the oil!! They refused to pay for any damages!!! There is no one to talk to!!!! It was brand new engine also.

I filed complaint about Christmas Central with the BBB. We bounced back and forth a couple of times, but finally they agreed to replace the timer. This issue is resolved favorably.

A Walmart employee, Kathy, at store number 3780 in Fallston Maryland, screamed at me today. I had opened the door to the milk refrigerator and accidentally bumped the door in to her cart. She began screaming at me "All you had to say was excuse me! Yea, I'm talking to you! You don't know how to say excuse me!" In a threatening tone. I was terrified! Other store customers came over to ask me if I was ok and advised me to alert the store manager. I spoke with assistant store manager, Val, who was just as rude as Kathy. Val basically told me she wouldn't do anything about the situation and told me if I contacted their corporate office, they would just send her an email and it's no big deal to them. How unprofessional and rude to scream at your customers! Especially over something as little as bumping a cart!

I recently stopped at the Walmart on 3950 W. Lake Mead Blvd, Las Vegas, Nevada to pick up a few items. A young man assigned to the greeter position at the door greeted me professionally. However, when I was leaving the store, things took a turn for the worse. The greeter asked to see my receipt and when I asked him why, he did not reply, so I kept walking to the door. He then proceeded to actually called me a "rude **" to my back. I turned around and asked him what he called me because I was just astounded, and he repeated, "I called you a rude **" without hesitation. I was so shocked and upset that I left the store rather than confront him or ask for the store manager to report his behavior. I only hope that this is not acceptable customer service at this store and that this young man is appropriately counseled at a minimum.