Wal-Mart Reviews

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About Wal-Mart

Walmart Auto Care Center offers automotive maintenance services within Walmart locations. Its services include oil changes, tire installation, battery testing and replacement, and multipoint inspections. This integration allows customers to address vehicle maintenance needs while shopping for everyday items.

Pros
  • Affordable prices on many products
  • Wide variety of items available
  • Frequent promotions and discounts
Cons
  • Inconsistent customer service quality
  • Long wait times at checkout
  • Frequent stock availability issues

Wal-Mart Reviews

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    Page 20 Reviews 3437 - 3637

    Reviewed Dec. 6, 2015

    I bought a camera that was like a GoPro but it was cheaper so I got it but I should've known it wasn't a good camera. I want to return it but I don't know if I can. It's the worst camera ever.

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    Staff

    Reviewed Dec. 5, 2015

    I am very upset as consumer Walmart, and that this has become. The store in question is the Old Boynton Beach Florida, but I think all the shops are like this. After I have gone through many unpleasant situations (including in the tire department) today, a man (I believe Haiti), while I was paying the self-checkout registers, has opened a shoe box that was in my shop and I had not gone further into the scanner (like I was stealing something). I know that his people do that, but suppose someone does and for nothing, it becomes very inconvenient and unpleasant. This person is already known for these attitudes and the manager does not appear to resolve the matter. I spent at Walmart, almost $ 1,000.00 per month, now whenever I can, do my shopping at Audi and Publix where you are better treated, Walmart, who saw you who see you!!! The service at Walmart fell badly!

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    Staff

    Reviewed Dec. 5, 2015

    My boyfriend and I was let go of the assignment at the Walmart because of statements they said we made which was if our safety was in jeopardy, we didn't want to be there. The other person promising to fight us and constantly saying things irrelevant. Got to stay and we got the boot, how is that justified?

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    Customer ServiceStaff

    Reviewed Dec. 4, 2015

    The other day I had called Wal-Mart to ask if I was able to return something without a receipt because my friends had said I was able to. They were being rude thinking that I was pranking them. I understand they get pranked but I called again and no one had picked up the phone. Also everything I heard there, There is never anything on the shelves and some of the workers would just stand there and not even help us and act rude against us. I think they should look at their workers before they hire them.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 4, 2015

    Recently I made an online purchase for a tablet. I was told I would get two day shipping. When I went to pick up my item, they said it was unavailable. I called the customer service team and they stated their apologies due to the holidays, and asked me to check the next day and again upon checking, no item. So at that point I called again. The first person I talked to offered an adjustment for my disappointment, which I accepted and she asked me to check again the next day. So, as I checked my email yesterday, it stated my item had been returned, even though I am still being charged.

    I called customer service and I was placed on hold for over an hour at which point the associate came back over the phone and stated, "Sir, I will not forward you to a supervisor when you ask. I will just leave you on hold to cool down and then attempt to locate your 'lost' item, but I will not forward you to a supervisor because I am more than qualified to handle your issue. If that's a problem, you can go to a store and try to have your issue resolved," at which point I emailed customer service.

    They have the nerve to tell me to BUY THE ITEM AGAIN and they will offer free expedited shipping. HELL NO, why would I do that? You can't get it right the first time. I had a related issue in the store which was why I decided to try online. DO NOT DO BUSINESS WITH WALMART. After they lost the old man, all they give a damn about is HOW MUCH MONEY THEY CAN PAD THEIR POCKETS WITH. Screw Walmart. And I feel sorry for their "honest" employees because they work for financial frauds.

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    Verified purchase

    Reviewed Dec. 4, 2015

    I just ordered my Christmas tree last week and spent almost 200 for that. They said it's going to arrive Dec. 2 and when Dec. 2 come and when I get there they said my order is not there yet and should be following day. So I wait. They emailed me in the next day my order is there already and I can pick up the tree till 10 pm. So I get there 9:20 because I just got off work.and I'm ** pissed off because they already close and is not even 10 pm yet. The one of employee there said they closed at 9 pm. Wtf! I'm not going to recommend this Wal-Mart anymore. If you guys going to order online don't shopping to Wal-Mart. They really suck!

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    Customer ServiceStaff

    Reviewed Dec. 3, 2015

    I'm a current Walmart Associate (Fitting Room) at store #5932 going on 4 yrs now. My store has a very very toxic environment created mainly by managers who get hustled by the market manager & guess who are at the bottom of the food chain *us*. So my problem started with a co manager after the market manager passed by & saw my area looking like **. I told her the place was mess but I was fixing it. After that, guess the market manager left them notes to follow up upon which is OK. So he approaches me with the notes, telling me what I already know. I start being specific about the fact that we had NO ASSOCIATES & my area was a total mess when I came in. *Please note that by the time he approached my area it was mostly clean.*

    His reply to my concerns was: "Well what do you expect, this is Walmart." Which I replied: "Then don't overwhelm me, 'cause I'm gonna clock out & go home." Then he started about the fact that I was issuing a threat. All of this happening with customers present. He also stated that I was rejecting to work. After the confrontation was over, I did called WM Ethics & reported this douche bag. Now I'm mainly waiting for lots of coachings *retaliation* since it's very common for Walmart management to do that which to be honest, at this point, I'm not really caring since everyone who's been fired due to retaliation, has never come back. I've had family members, friends & even customers approach me asking me for my opinion in my experience with Walmart & all I can say is STAY AWAY!! This company is a big P.O.S along with ** management.

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    CoveragePunctuality & Speed

    Reviewed Dec. 2, 2015

    I really enjoy going out to shop on "black Friday." I have done this for the past 12 years or so and generally have a good time. I have to say this year Walmart dropped the ball on their sale products, prices and their website. I think a two-year-old could design and develop a better website. They have an issue with their sorting ability and it has been an ongoing issue for over 5 years. I was an associate at the Walmart ISD in Bentonville, AR for nearly a decade. I reported this as an open door issue complete with screenshots, documentation, and feedback over 2 years ago and got the canned answer: "we are looking into it." Well guess what guys, it's still not fixed.

    If Walmart's actions do not change they will eventually go the same way as Kmart. Poor Service + Poor policy + Poor Support = bankrupt. You have been warned now. It's just time to sit back and wait for it to happen. That is sad too, the company isn't all that bad. I would say it's a good average company to work for, but this action will erode your customers to the point they no longer wish to be your customer... Is that a chance you are willing to take?

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    Reviewed Dec. 2, 2015

    My boyfriend started in the Wal-Mart Tire and Lube express as a tech in 2014, from the get go he was working 40 + hours a week, but the management kept him listed as a Part time employee. Thus NO Benefits. In June of 2015 he went out on medical leave to have a major shoulder reconstruction surgery done. Even though the doctors letter stated he would be out for 6 months or more, they approved 12 weeks of unpaid leave. When he tried to return to work last month with a 30lbs weight lifting restriction, they terminated but would NOT tell him that. THEY SUCK.

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    Customer ServiceStaff

    Reviewed Dec. 1, 2015

    On Thursday November 19, I had to go to Walmart in Roswell GA to pick up a prescription -- my first time doing this. The pharmacist a young lady was phenomenal trying to assist me with the correct insurance information so that it would be correct in the future. Upon leaving I had to pick up some dinner only to discover that I had left my handbag and wallet in the shopping cart at Walmart. Panic sets in as I return to the store, only to be rear ended on the way there. Great news - no damage to my car or the other driver's! Arriving at Walmart, Norman the greeter mentioned that I should slow down. Being self absorbed I carried on only to hear him call me by name - (how did he know my name), then he kindly informed me that some kind customer had handed my handbag and contents to him which they found in the parking lot!

    Norman in turn handed it in to customer service, both ladies were wonderful and saw how anxious I was, I tried to repay Norman for his kindness only to be informed that they do not accept gratuities as per company policies. I called the next morning and informed the store manager (a lady) of all that had occurred to me the evening before, and to say how thankful I was that their kindness and customer service at Walmart was exceptional and that they have certainly converted someone to being a Walmart shopper.

    So often as a consumer we focus on the negativity as to what others say or write forgetting that those employees behind the counter are dealing with difficult and many times rude people during the day. To the customer that handed in my handbag and contents I cannot thank you enough. To Norman, the pharmacist and the ladies in customer service - keep up the good work, as the world is a better place because of each and every one of you.

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    Verified purchase
    Customer ServiceSales & MarketingPrice

    Reviewed Dec. 1, 2015

    From this day forward I will no longer shop with Walmart. I bought a 60" 4K TV online cyber Monday. They told me to pick it up in the store same day... Then get a email stating they're verifying payment that take 48 hrs. Get there, no t.v in stock nowhere!!!! Now I got to wait for them to put money back on my card that they shouldn't have taken unless they knew the TV was in stock. FALSE ADVERTISEMENT!!! They couldn't even match the price when the manager said they'll order more!! Also told by Walmart.com that even though they say it's in stock and they take your money they still can sell your item in the store, unless you call them to put it to the side!!! What's the purpose of pick up at the store? #walmartsucks. I got runaround from customer service to Walmart.com to the Tracy, CA store. #tracycawalmart

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    Customer ServicePricePunctuality & Speed

    Reviewed Dec. 1, 2015

    For Black Friday the store showed quantity in stock of sale item. Ordered online for same day pickup. Credit card charged immediately. Received email that product was being pulled for pickup and wait for add'l email to advise when ready. Sunday, finally received email stating that the order was cancelled due to NOT being in stock. Called customer service who told me that the item was not cancelled but instead they were looking at other stores to have in stock and would received another email within 24 hours to notify of pickup.

    33 hours later, NO email. Called back. Told was cancelled but credit card not charged. 50 minutes of hold later, yes they did charge for item, but would take 3-5 days for refund. 6-10 days holding my money that would not have been returned had I not complained. Per customer service, they don't steal from their customers, apparently just "borrow" from their customers. They are also fine if I don't shop there. Always nice for a company to tell its customers that. A few more I's not shopping there could hurt their business, at least in the US.

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    Customer ServiceStaff

    Reviewed Nov. 30, 2015

    I used the order online and pick up in store feature and that was pretty great. When I needed to return the item, the person in customer service did not know how to return my item. I gave her the order number and she just didn't know how to return my purchase. She called her manager and she was told to return it without a receipt. The item was less money that way and she said she can only issue a store credit even though I paid with my visa card. She clearly had no clue. When I showed her my item was $16, she didn't care and was very rude and said "oh well it's coming up as $14". I'm super aggravated and will never go back to Wal-mart.

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    Verified purchase
    Customer ServiceSales & MarketingPrice

    Reviewed Nov. 29, 2015

    We placed an order on Walmart.com and we got that item on sale price for my kids and it was a store pick up at Santa Maria, CA and the next day they send me canceling the item due to out of stock. When I call the Walmart.com customer service they could not help me and blaming the store that they cancelled and when I called I store they said Walmart.com cancelled and the store says they have items in stock now they refuse to give me for same price as that was cancelled. They tell me to buy for the regular price.

    This is totally unfair that they cannot fulfill of what they promised and canceling without notice and now they don't want to honor the price. I input all my credit card info online and I have confirmation about guarantee the item about the order and this is all cc info should be confidential amount is been debited from my account immediately. Now they are refusing to give even if they have it in stock. This is bad business policy. It's a scam of lowering the price attracting the customers and tempt them to buy but not honoring it. It is frustrating situation for everyone and several consumers have gone through this. Never buy from Walmart.com.

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    Customer ServicePrice

    Reviewed Nov. 29, 2015

    I ordered from Walmart.com for in-store pickup today. I was instructed to wait for an email telling me my item was ready. Two days later I received an email saying the order was cancelled. Customer service said they cannot honor the price.

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    Sales & MarketingPriceStaff

    Reviewed Nov. 29, 2015

    I visited a Wal-Mart about 60 miles from my house and only 15-20 from my mother's. I was on my way to my mother-n-law's when I stopped in to buy a few items. I happened to go past the furniture area and noticed a mattress (Simmons Beauty) for $99.00. We are getting rid of the bunk bed for two twin beds. We needed a second twin mattress, so I thought the mattress at Wal-Mart would be perfect. I asked an employee nearby if she worked in that area. She said no but found me someone who could help me.

    The gentleman retrieved the mattress from the rack as it is high and I couldn't get it down. He took it to the layaway counter a few feet away from where we were. The girl started to check me out, but the mattress rang up $199.00. I told her that was wrong that the price was 99.00. I showed her where it was on the rack and the guy who got it down verified that it was indeed from the $99.00 spot. The cashier said ok but that a manager would have to override the price.

    After the cashier radioed a manager, an assistant manager came out of the back and said, "I am not selling that mattress for $99.00. I am NOT taking a hundred dollar hit on it. I can give you some money off, but I am not selling it for $99.00." I said, "It said $99.00 on the rack where it was." The cashier girl said, "Someone must have gotten it down and put it back in the wrong spot." He said, "Someone probably put it in the wrong spot." I said, "Well, I can't help what someone else did. That is not my fault. All I know is that the price said $99." He sighed heavily and acted mad as he started punching buttons on the register. He rang it up for the price I saw and told the cashier she would have to take off the $199 price. I told him thank you and he stormed off without acknowledging me.

    I tried to pay for the mattress after it was totaled out and it came up saying it was waiting on a CSM to override the sell. The girl cleared the message and tried it again. She said she would have to go talk to the manager. She went out and came back. I was going to pay a hundred cash and put $7 and change on my debit card so when she came back she stated that the manager told her to try the card first. We tried that and it would not work either. It was still saying that it was waiting on a CSM.

    The cashier left for the second time with another employee to the back. They came back out with a Supervisor this time. The Supervisor stated that they could not sell me the mattress for $99. He said they could not override the register two times. He said they could give me some off the mattress, $50.00 he said, but not $100. I told him that I have experienced this before and never had any problem, even with getting $100 off. He said he couldn't do it. I asked for a store manager. He gave me the run around saying he was a manager over the front end of the store and layaway. I asked, "So you are the top dog? The manager?" He repeated his position and would not let me talk to a manager. I told him this was B.S. and that "the other Assistant Manager said he wasn't going to sell me the mattress, and he won't either."

    I was so irritated with their refusal to sell me the mattress and the runaround that I finally left. There was no point in staying there any longer because they refused to honor their advertised price on that mattress. Every buyer had better watch the cash register at check out because you will be scammed out of your hard earned money with situations like mine.

    Sam Walton would rollover in his grave if he knew the way Wal-Mart employees treat customers. When he founded Wal-Mart he was very conscious of his customers and wanted to provide quality products at a price consumers could afford. This is why he was so successful in his business. He actually cared about his customers. Now Wal-Mart is so concerned with their bottom line and providing huge salaries to the big-wig executives, they are willing to take money out of the hardworking consumer's pocket without batting an eye. In this case, the assistant manager even had the audacity to give me an attitude because he didn't do his job and make sure the merchandise was its proper spot or that the employees he is in charge of is doing their job and putting the merchandise in its proper spot.

    I suspect that the employee in the furniture department was too lazy to take the mattress back to the back when there wasn't enough room in the rack where the mattress belonged, so he/she stuck it in a different spot since the price didn't seem to be what it said on the rack where the mattress was located. What customer is going to wrestle a mattress out of that rack and attempt to put it in a different spot. Isn't that against company policy for customers to handle big items like that in case an accident happens and the customer gets hurt, so they can't sue Wal-Mart? How can Wal-Mart get away with advertising one price and charging the customer another? This seems to be a regular occurrence these days and yet nothing is being done to stop them. Why is that?

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    Verified purchase
    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 29, 2015

    I have been a trumpet player for a long time. Yamaha makes a practice mute called silent brass, and it's one of the best there is. Mine is several years old, and there was recently an upgrade released. I researched for price, and found Walmart to be the lowest price in the web. Great. I placed the order. The box arrived, and Lo and behold - Walmart picked packed and shipped an item called ChordBuddy, an item that sells for half the price and is geared toward teaching young children to play chords on the guitar. I called customer service. Through a barrage of inept customer service representatives who barely spoke English, I kept escalating my issue. Not only was the item incorrect, but there was an incorrect email address associated with my account which of course only served to complicate rectifying the situation.

    After An hour on the phone, I managed to navigate and escalate the issue to the corporate office. The woman I dealt with, Natasha, gave me a pretty hard time and - I absolutely flipped my lid. I explained to Natasha I wasn't interested in a refund, all I wanted was my merchandise. I asked very heatedly and repeatedly to just ship my merchandise to the local store, which is a mile from my house, and I would stop off the incorrect item and pick up the replacement - simple, yes? That didn't happen. After completely blowing my cool, I hung up. Natasha called me back in about 20 minutes. She re-entered my order, and informed me that Walmart would pay for 50% of the replacement order, and credit the old order. She told me she would email me all of the details. Great. An hour later, no emails. So, I called. Again, this is low 3 hours of my time invested.

    I spoke with another rep in the corporate call center. She held me in the line and sent me all of the emails, new order, tracking info, and the return label. Great. Finally. The rep also told me I could return the incorrect material by printing the label and bringing it in to the local store. Today, I went to the local store. The returns clerk gave serious attitude and said she couldn't help me. I told her off and told her 7.50/hour is too much money for her. I called fedex to arrange the pick up, but because it was a prepaid label, they would not schedule a pick up, they instead told me that inhale to bring the package to a local fedex facility, which I did. More time and more aggravation. The replacement box is supposed to arrive Monday. I'm hopeful that the product is right so I can put this behind me - never ever again. One word: Amazon, or local merchant for me, please.

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    Verified purchase
    Customer ServicePrice

    Reviewed Nov. 28, 2015

    I placed an order online on Black Friday and the online system showed the item in-stock and available also at all my local stores. Instead of having it shipped, I went ahead and chose my local store on Ben White Blvd in Austin, TX to pick up. I had received a notification via email that the item is in-store as I had setup in-store notifications prior to this purchase. However, almost 24 hours after placing my order, the order was cancelled. Now I cannot get the same item for the same price. When I called customer support, everyone was EXTREMELY unhelpful. Why would the online store allow purchases of items if the availability changes after the order and the order cancels?

    At this pace and with these problems, the Wal-mart online experience will NEVER catch up to Amazon's. Both the in-store inventory system and the online availability system needs major revamping if Wal-mart plans on ever gaining the customers that Amazon is driving away from their stores. Something like this is completely unacceptable with all other online retailers I have used.

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    CoverageStaff

    Reviewed Nov. 28, 2015

    I work for Walmart in Missouri on the overnight shift. The managers are ridiculous. One manager comes in drunk driving a forklift and almost hits associates while unloading the truck. The other just walks around and does nothing all evening. Today after I began my shift I was informed that I was being written up and pulled into the office. I was being written up for something that occurred off of the clock in our parking lot and conjunction to a police officer chasing a suspect from our property.

    My main complaint with this situation is the fact that the situation happened while I was off the clock. I am NOT a salary employee I'm an hourly associate. In addition to that two steps of our violation policy has been skipped. The normal policy states that you should be given a verbal warning and then a first coaching. This evening I got my second coaching and again the other two steps were completely ignored. I argue the point that I was off the clock therefore I should not have to follow Wal-Mart policy and procedure. In addition to that no policy or procedure pertaining to the situation was explained to me upon hiring.

    I was also told that if I refuse to sign my disciplinary action I would then be given a third coaching which would mean immediate termination. I do plan to go higher than the assistant manager on the overnight shift your acting store manager who was actually a co-manager first thing in the morning and at which time if I do not receive the correct information I will go further to our district manager, Market Manager and home office. I am not satisfied with the way that the shift is run. I am completely a disgruntled employee at this time.

    I have asked several times to be taken off of the shift because I have young children. I am being told that I have to be here for at least six months in my position before I can be switched to another position or off of the shift. If after all of this going to separate management higher and higher up the ladder I am still not satisfied I will then contact an attorney. And I will not only to Walmart but I will also see the very person who wrote me up this evening and the two witnesses key holders who were in there during the witnessing of me signing or not signing my write up.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Nov. 28, 2015

    I bought three thermal pants at Walmart in Stillwater, Oklahoma located at 4545 W. 6th Street (ST #04241, OP# 000464). My family has been traveling from California and my boys are going to attend a football game here when it turned cold with freezing rain. Being as we were not prepared, I bought the three thermals. After buying and taking back to the hotel, I noticed that we had bought the wrong size. I went back to the store, which is 24 hour, around 11:30 pm to exchange. I was directed by an employee that the Customer Service Manager, a Chinese lady by the name of ** would be able to make the exchange. She then paged **. I told ** my problem and she said that she could not make the exchange as Customer Service was closed. I looked around and there were no hours posted. I then said all I needed to do was make an exchange for my kids for the game.

    She told me to come back at 7 am. It felt like she did not want to be bothered by my exchange. ** eventually agreed to the exchange and I went back to get the larger size. On the display, it showed two prices, 11.96 for one level of protection and 9.96 for the lower level of protection. I had previously purchased the 11.96 pair, but the store was out of the larger size. However, I then found a pair priced at 9.96. When I talk to **, I told her what had happened and then let out a big "sigh" as if she did not care. ** then took my return and scanned, then took my cheaper pair priced at 9.96 and it rang up as 11.96. I told her that that was incorrect. The price is displayed as 9.96 as well as a big sign that showed the same price. Again, she did not care! I said, "come with me and I will show you." ** then read the product number from the display and they all had the same product number at 11.96, but the display and price break sign said 9.96.

    I told her this is misleading the public and this is a store problem. I want the 9.96 price as displayed. AGAIN, ** let out a big "SIGH" and we proceeded back up to the cash register where she gave me the displayed priced. The whole time, ** was not pleased for me to be there. I typically don't shop at Walmart, but after my wife and I left after our initial purchase, I made a comment that Walmarts in Oklahoma are a lot better than those in California. She agreed! However, after tonight's poor customer service help by **, my attitude has changed! If this is the way I am going to be treated, then I don't want to go back.

    ** name badge indicated she had 5 years of experience. If so, ** has lost some of her customer service skills! I also manage a few people who are the front line for our company and I preach customer service. They are the individuals who make or break perceptions of the organization. **, made a poor impression on me as well as a poor impression on Walmart. Quite a feat for ** to do that in less than 3 hours! I would like to recommend that ** receive customer service training as I know Walmart wants to remain on top!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 27, 2015

    If I could give Walmart itself negative ratings, this one would be a minus-seventy. We ordered these jars ten days ago, & they were to be delivered to our store of choice three days later for in-store pick-up, as they were not available for purchase in the physical stores in our area. The jars were for packaging food for a women's shelter for Thanksgiving. Today is the 27th, and still no jars, no word or communication as to where they are and no apology. Walmart made sure we were charged for them, though - on the 20th.

    Thirty minutes of phone calls and getting routed back to the Walmart.com main recording WITHOUT EVER SPEAKING TO A HUMAN - and getting a recorded message claiming that there is no order associated with the phone number we used when placing it, and that is ON THE ORDER CONFIRMATION, I called Corporate and spoke with someone who must be the dimmest human to ever answer a phone. She routed me to no less than four incorrect and unhelpful people before the fifth, though not someone who could track down or cancel my order, did try to help. Four hours of phone calls later, a Walmart.com CSR told me the order was lost in shipping and "put in a request" to cancel the order, as it was now three days before Thanksgiving and new jars had to be purchased at the local ACE Hardware and Southern States.

    Two days later, the order was still not cancelled, nor was the amount refunded to the bank account from which it was drafted. After yet another ridiculous experience trying to get a human on the phone at 1-800-WALMART, a CSR told us orders through Walmart.com cannot be cancelled over the phone or online; a store visit is necessary. Thus, at 7:30 AM on Thanksgiving Day, we were in a Walmart being "helped" by a staff member who was surly, slow and unhelpful, two "front end managers" who could not authorize the return because they lacked authority, and finally a store manager named Quinton who ignored us when we spoke to him, never spoke a word to the associate or us, ROLLED HIS EYES when the associate said she needed his override, never apologized for this massive and stupid inconvenience and could not have been less pleasant or helpful.

    All this, regardless of the fact that my colleague and I were pleasant, calm and friendly during this entire transaction (though it became increasingly difficult to be so). We were then told it would be another five business days before the bank account will be credited. That comes to a grand total of FIFTEEN DAYS. Walmart has our money without providing a product. This is without a doubt the worst retail experience I have had in four decades of shopping, and will go back to my previous policy of avoiding Walmart like the plague. If my colleague had not placed this order, I would have never shopped with Walmart in the first place.

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    Customer ServiceSales & MarketingOnline & AppStaff

    Reviewed Nov. 27, 2015

    What a worst experience I got from Walmart!! Today my family wasted whole Black Friday shopping on Walmart. I wanted to buy new phone to my son. Walmart had 1 page advertisement for iPhone deal with AT&T. I checked web. I knew Target and Best Buy has same deal. But I choose Walmart and it was biggest mistake that I made, and it ruined my day.

    I went there 5 p.m. because deal start 6 p.m. I was first one of line and I made a appointment for iPhone 6s. I waited until 9 p.m. because it is first schedule for activation. During the activation, they realized the iPhone was not for AT&T. There were no iPhone 6s from the beginning. They only had iPhone 6 and they advertised like they have all of iPhone models even they mention for all models included iPhone 6s and iPhone 6s plus. It is total deceiving of customers!!! If we know they doesn't have iPhone 6s, we would not go there and waited.

    In my case, they even confused with phone. Because of it we waited for that deals...4 hours. The person who did activation for us call manager. The manager offered $100 store card. We want to talk him. He doesn't show up for more than 15 mins. The other manager, Tim **, came and said, "What?!!!" They just sell what they get, not even matter whatever advertisement said. He is not even sorry to us and he said he could not offer $100 because we complain at him. He said, "You know how many people wait and go empty-handed because we doesn't have stocks? Go home. I will contact AT&T and let you know when we can get a phone"...without any apology. That's it... He just so mad I record when he talks. How CAN I NOT RECORD THIS KIND OF EXPERIENCE? It's shocking experience. WHAT COMPANY treats customer like this? We left a store (Walmart at Wheeling, IL) at 10:00 p.m.

    Later my husband go Best Buy for my son's iPhone 6s. He tell me Best Buy has all of iPhone models. (He doesn't bring my son's old iPhone.) They go to Target and Target has all of iPhone models. What are different from Walmart. Same advertisement!!! Who deceiving customers with it!!! Walmart!!! Shame on you!!!

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    Reviewed Nov. 26, 2015

    I am trying to get info about wristband thing. No one in stores has answers. The flyer states they will be giving out the DAY OF the event. Well it starts today at 6 but I can't get my wristband. I have tried to order online but this product cannot be shipped.

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    Verified purchase

    Reviewed Nov. 25, 2015

    I used $50 Walmart gift card and put $20 on PayPal to which PayPal charged my checking account $70. And there is still a $50 gift card balance, so I know there was no problem with it. Unauthorized PayPal transaction. There is something wrong with your website if it is making this type of transaction. That is the responsibility of Walmart. I make lots of online purchases and have for years. I know the process. I will not be making a new one. I want to file a formal complaint with Walmart. I have been bounced around between the Walmart marketplace people and Walmart. Each says the problem is with the other company. Walmart's website should not have allowed an unauthorized charge.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 24, 2015

    I ordered, was told I could go pick it up. I went to the store, they didn't know nothing about it. While I was there, I got a text or email saying it's been delayed. I called and cancelled and asked why it was delayed. They told me to check with my bank, I went to the bank and it had been processing, they didn't know why Wal-Mart said that! I called Wal-Mart back and they said" I'm sorry" and would put money back in my account, 6 days later still no money! I called them and it says I would be on hold 34 minutes. 15 minutes later, it still said 34 min, nobody has time for that. It didn't take but a couple minutes to take it out lie to me. I want my money now!!!

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    Customer ServiceContract & TermsPunctuality & SpeedStaff

    Reviewed Nov. 22, 2015

    My son and I have worked at Wal-Mart since 2013. Even though we have worked more than 100% effort level and have showed up for work when others didn't, we have been ridiculed, harassed and debased by all members of management. We told the management we had strep throat and we're told to come to work anyway or we would be threatened with coaching at one time and we did show up to work. We have had ice storms and showed up for work and worked on a skeleton crew taking on the load of others who were absent. Even with all our loyalty and dedication we continue to be berated and humiliated.

    My son went to the restroom and ** an associate manager told him he'd have to get permission to go to the bathroom and she would be watching him. When we have to go to the back to empty trash or take overstock back we are paged on the intercom system so the entire store can hear. The page would name us and say "go back to your area", admonishing us for doing our job with the entire public to witness. When a reprimand is given it is in harsh tones and it is as if you can never do anything right no matter how hard you try. Even with all the stress the mistreatment provides, we still stick it out hoping it will be better and realize quitting is a difficult choice due to job choices in our area and available jobs. I have looked for jobs and it is very difficult to find one.

    Today we clocked in on time. The time clock is at the front of the store but we are supposed to put our coats in the breakroom which is in back of the store. We walked to the back of the store, hung up our coats and went to get our equipment. Then went back to the front of the store to perform our usual shelf availability chore when this ** associate manager person confronted in front of customers and associates and yelling at us "Where have you been?" I explained where we had been which was the way we had been doing for over 2 1/2 years as explained in orientation where we clock in and then get our equipment. And in front of the customers and other associates she said "You are time thiefs!!! You should have clocked in after getting the equipment and putting up your coats."

    This ** acted like a thug ready to fist fight and her eyes were ablaze and her posture was very threatening. I thought she was on crack. She looked like an inmate. This type of behavior for a manager of a large, well known store is just so thug-like. She was so hostile I really thought I was going to have to physically defend myself. Her friend ** who is some sort of manager as well in the Wal-Mart grocery delivery service, showed up to act like she was going to double team me in a fight of some type. These women were some real crazies.

    It makes me wonder if in order to be on the management team you have to be wild eyed crazy and love to bully employees that have been hired in a two way contract. This is a two way contract. We provide labor and they provide pay. We have honored our end, but they do not own our souls and it does not give them the right to mentally manipulate us and to break us down. But, they do this as I have spoken to numerous people who has experienced their callous regard for the people who are there to provide labor. What I have witnessed at this store # 4615 in Glenpool, OK, my son and I are not the only ones they mistreat. I have seen some very hard workers who sometimes don't even have money to eat lunch, yet due to the fear of not finding another job and just wanting to remain at a company for a long time, continue to be abused much like a battered wife who wonders if leaving her abusive husband is not a better option or worse.

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    Staff

    Reviewed Nov. 17, 2015

    I ordered a iPod Touch from this sorry company and the purchase went so smooth. I was super excited to get my iPod. It said FedEx were to deliver the package today. I was expecting to get it too and just when expected it to be delivered today. Nothing showed up at my address! I emailed Walmart informing them about this situation and they don't do anything to help. This person talking about file a police report in order for them to do anything about. Why the hell should I file a police report as if I'm looking for a lost child. It wasn't stolen you idiot. FedEx just never delivered it like they were suppose to, that's why I hate when FedEx delivers.

    Trust me, this is not the first time I had a problem like this with Walmart ordering something offline and never got it delivered. I told the girl I was gonna leave a bad review because I don't feel she wanted to help me. I WANT A REFUND BECAUSE NO ONE DOES ANYTHING AT WALMART TO SATISFY A CUSTOMER nowadays!!! This is just my review!!!

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    Staff

    Reviewed Nov. 17, 2015

    My family and I normally come in twice a week. But last night was different. We walked up to checkout and notice the lines are horrible. But our checkout lady wasn't. She greeted us with a warm smile and made us laugh. We will return knowing there is a smile somewhere. Thank you Vicky!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Nov. 16, 2015

    I started working for Walmart Canada in Kamloops, BC the 2nd of July 2015. All started out well, except the first week I was threatened with losing my job if I couldn't get along with everyone. Being a new face I laid low and learned my position. I was positioned in directs in receiving. I had previous receiving experience so I just needed to learn the Walmart way. The first few weeks went well. I got along great. The fellow who trained me did a great job but on his days off I was trained by three other associates that had their own way of doing the job. Each one made it quite clear that the others that were training me didn't know what they were doing. So it got very confusing. I was learning so many different ways that I wasn't very sociable, which open the door to one of the department managers to tell me I was a stuck up **. I thought this was not call for but tried hard to be more sociable to alleviate this black mark on me.

    I did complain to my manager but it was disregarded. After the first month I got real good and fast at receiving product and accomplishing my job. Our position was classified as part time yet I was working more than full time hours but I did not mind, until I was advised I would not receive any benefits. An ad came up for a full time worker in my position. Up til now we were doing the job of three associates yet there were only the two of us. Sometimes I would be left on my own because the other guy I worked with was trained to do other positions but I was ok with this because it wasn't all the time. I asked if I could go full time in order to get benefits but was never allowed to do this even though I went thru application process online.

    In August 2015, the other fellow I worked with went on vacation. I asked for help but only got help at the end of my shift. Those that came to help made it real hard for me because again they had their own way of doing the job. Even the invoice lady would come help so as to make her job easier but overall I was on my own doing the job of three people. They seem to make me feel bad when I asked for help so I stopped asking. My coworker was on a two week vacation which along with days off and stat days ended up being almost three weeks. I dealt with it, yes got behind, got caught up and dealt as best as I could with situation.

    The second week my coworker was gone, the safety officer inspected. I reported a few safety concerns, one being the dock plate not working properly. Wouldn't go out on to trailers for unloading. A repair person came in and explain that air bag needed replaced but it was decided that it was too costly so a quick fix was all that was done. It still was very dangerous and a few times nearly fell on my feet or the feet of delivery drivers. I voiced my opinion onto deaf ears. Another employee was hired and even though I hadn't been at the job three months, I was expected to train him. He had no concept of the job and I was unable to train him and do the receiving as well. But I still did not get help.

    The day I left my employment was only a few days before my coworker came back from holidays. A trailer came in that need unloaded by power jack which I hadn't been trained for. I asked for help from associates that were power jack licensed but was refused. I page for a duty manager and got no response. I paged constantly for over an hour. The truck driver kept harassing me to get trailer unloaded but my hands were tied. I couldn't even get dock plate up. I didn't know what to do so I called the managers office and abruptly ask to speak to a manager. The person who answered the phone lit into be and told me off and said to keep paging. Later I found out that this was our store manager. I hung up and kept paging, until an assist store manager came to my rescue but I had unfortunately used the last patience I had and walked out. I knew it was wrong to do but I didn't have the patience left to keep working.

    On my exit interview sheet it said I would be allowed to be hired back but I have yet not gone back to work there. Even though I have applied many times. I apologized to everyone I affected that day but was told they would never hire me back. The position I was in is still vacant and I would like a second chance but I still don't work there. I felt unsafe and degraded that's why I left. But I still want to go back because I enjoyed the job and was good at it. I can't believe a store manager can speak so rudely and act so inconsiderate towards his employees. But had they not wanted me back why do I have an exit interview sheet that says I can be rehired. I'm not discouraged and will keep trying but this is my Walmart experience...

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    Reviewed Nov. 15, 2015

    WM has destroyed American's trust. I used Echinacea & Milk Thistle for yrs I saw results. Lately I noticed decreased quality. Open Echinacea, put on tongue, if numbs it proves the amount/strength of main ingredient. MT lowered mgs. SHAME!

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    Contract & TermsPrice

    Reviewed Nov. 15, 2015

    I have to say, for the most part, while Wal-mart can be overwhelming because there's so much in the store, I like the store itself but it is far from "cozy" and you definitely won't get "good service" while you are there! There is a FAR DIFFERENCE from walking into Wal-mart than there is from walking into your local grocery store or even Shop Rite for that matter. Well, I just wanted to warn EVERYONE to not buy meat/chicken or steak from Wal-mart because I have had bad experiences with the meat there.

    I bought meat a few times and I thought I would give it "one last chance" but boy-oh-boy was I sorry that I did that. I believe that Wal-mart has some type of "contract" with PERDUE and they can only sell Perdue Chicken which is absolutely ridiculous. Also, I'm not sure if Wal-mart gets the "leftover" Perdue chicken but it's certainly not the freshest. I cook A LOT for my family so I know good chicken from bad chicken and Wal-mart's chicken is not good at all. I found it very fatty and even after I cut all the fat off and tried to cook it with some spices, it was disgusting! Again, Wal-mart has excellent prices on laundry detergent, cat food, dog food, cookies, etc. but stay away from the MEAT DEPT! Even the fruits at Wal-mart seem pretty decent but for some reason or another, Wal-mart does not put a great deal of "time and effort" into purchasing decent meat that a mom could cook!

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    Verified purchase
    Customer Service

    Reviewed Nov. 14, 2015

    I went through a lot of trouble to ensure that I paid for my online order and I was so happy when I did because I really wanted a new phone. I even paid extra more to get it fast. So I decided to check up on my order so I did a live chat with a Walmart agent about my order. He told me my order was push back cause the nearest fulfillment center didn't have the product. So I would be sitting at home happily all day waiting on my order and it wouldn't be here. They didn't even call me to notify me of the situation. So I had cancel the order. I will never order anything from Walmart ever again.

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    Reviewed Nov. 13, 2015

    I went to but my children some clothes on layaway and they would not allow me to. It's hard for working single mothers to just go a buy a bunch of x mas clothes I have three children and I think that clothes comes before electronics. It at least gives us a chance to get are children nice clothes but not at once I have to take my time to be able to afford Xmas. I think that should be changed especially for parents like me. Now I have to wait until after Xmas to get them items they need.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 12, 2015

    I purchased a bag of cooking onions which were priced at $1.39 on november 4, 2015. When the clerk was checking out my purchases, she asked the price. I told her they were $1.39 for the bag. She weighed them and charged me $1.38 a pound and the price came up to $4.32-plus tax!!! The rude cashier even charged tax on the onions. I didn't notice until I got home. I scanned the receipts. I live about 12 miles from the store. Yesterday, (11/11/15) I drove back to the store, wasting expensive gas. What a joke the employees are!! I wonder if they even went to high school!

    Two clerks and the manager were pondering. Took about 15 minutes to get my credit. They sent someone to get a bag of onions. This week, they were $1.79 for a bag. Finally I got my credit on my charge account. Also, on one of my trips to the store, I bought quite a bit of merchandise. The cashier was chatting with the customer who was checked out before me. There were three bags of my purchases. All of a sudden, there were only two. That customer grabbed one of the bags when I wasn't looking and took off. I was out of luck. The cashier was also rude. I went to customer service and they would do nothing about it! When I got home, the stolen items amounted to 29.87.

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    Reviewed Nov. 12, 2015

    I bought a cook set at a local Walmart in Sacramento, CA... Once I got home I saw the product was dirty. You spend your hard-earned money buy a cook set for you and hungry child to get home and find it dirty. Meaning: Someone already returned it. It was put back on shelf and was dirty. I could not find receipt. All I wanted to do was exchange for clean dishes (YUCK). The Walmart told me that they could not print transactions from a register of money transactions (lie). I remembered everything about my visit down to the time, cashier and her name. It was easier to do nothing. Now my two year old and I have nothing to eat off of so fast food again. Just very sad. On tight budget.

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    Reviewed Nov. 11, 2015

    I have worked for Wal-Mart since June of 2015. They have moved me into a position that I am extremely dissatisfied with. I want to transfer to Sam's Club from Wal-Mart and they will not let me transfer out of this store. My store has a very toxic working environment with terrible managers. I need a better position but my store in Goddard, KS has not allowed me to transfer or allow me any choice with the position they moved me into. I am very dissatisfied with my job and I want to apply to Sam's Club but they have my external applicant account disabled.

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    Customer ServicePriceStaff

    Reviewed Nov. 11, 2015

    I went to Walmart in Audubon, NJ to buy something for my granddaughter, Baby Einstein Neighborhood Friends Activity Jumper Special Edition. Well, price on shelf was $44.88 and rang up for 90.00. They would not honor the place. Not my fault someone put it in the wrong spot!!! I'm never going to another Walmart ever. Then the attitude of the so called manager was crazy. I told her I was calling corp. store. She said "don't threaten me with that." Then, I call corp. She sounded like she did not care. Did not even get my name or phone number for someone to call me back.

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    Verified purchase
    Staff

    Reviewed Nov. 11, 2015

    I was shopping at Kingwood, W V store, with my 43 year old son. He picks up his presciptions at the Kingwood store, he is on file, with his birthdate, and I needed heavy things that day, so I was glad he was with me to help load the cart. We live far away from Kingwood, but my son's Doctor is in Kingwood. So his doctor calls prescriptions in for him. Also, we shop at Oakland, Md. store, and Morgantown store, so I am at Walmart a lot. I was loading my groceries and checking out and I asked my son to get me a pack of cigarettes. I gave him cash and he came back to register, saying he had to have I.D. and I said, no problem, You stay with groceries, give me the money I will get them, I forgot, he didn't have his wallet or- I.D. on him. I went to get the cigarettes, and the lady behind counter said, "I saw him give you the money, so I cannot sell the cigarettes to you."

    I knew that they had just given my son his prescription, and that had his birth date on it, and I had my Walmart charge card. Once I was I.D.'d as a legitimate customer, I should not have been treated like I was a schoolchild and stood in the corner, in front of other bystanders, and I should have been given an apology and let me buy my cigarettes. I was given great service at the pharmacy, and the checkout gal was wonderful. I bought beer and wine and lots of other things and she didn't embarrass me by asking my I.D. Why was I reprimanded by the cigarette lady, and a bully cart employee of Walmart when I was trying to one stop shop?

    The ID# on my receipt is: **. Very embarrassed and medicine my son picked up was for Bipolar and I am so proud of how he held it together in this embarrassing to me situation. My husband passed away in August and my son has been staying with me and helping me a lot. I put him in a bad situation, asking him to get my cigarettes, while I was checking out.

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    Customer ServicePunctuality & Speed

    Reviewed Nov. 8, 2015

    Recently, dropped off daughter’s prescription. On Friday, the 5th, was told didn't have her ADD medicine they would get it Wednesday afternoon. So called at 4:00. Was told truck didn't bring it. So now waiting till Friday, called back still no medicine arrived. Was told be there about 1:00. Needless to say, nothing showed, so now my daughter has gone a week w/o her medicine. Now it's the weekend, 11-11-15.

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    Sales & MarketingStaff

    Reviewed Nov. 7, 2015

    The local Wal-Mart in my town recently put a policy in place in which customers' bags are checked with the receipt to make sure that the items in the cart/bags match the receipt. Instead of being thanked for purchasing items at the store, everyone is forced into a line in order to even leave the store. It feels a bit like being treated as a criminal. I have complained to the store manager and was told that they were forced to move to this to best serve loss prevention. This new procedure feels very invasive. I do not like being treated like a suspect when I attempt to leave the store with a 12-pack of Coke in my cart. What? Is this a military state? Why not throw some barbed-wire across the exit as well? This particular Wal-Mart will begin to notice a huge drop in sales as quite a few of prominent people in the community have made a commitment to no longer shop there.

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    PriceStaff

    Reviewed Nov. 5, 2015

    I was shopping at Wal-Mart in Bangor Maine, I happened to see double A batteries in the sale. The whole display said $4.95 for each pack. Geesh there were 6 batteries in the pack. So I'm thinking WOW, this is too good to be true. I was right. I grab 5 packs then went to check out. The fella rings all my items through, (I left those for last so I could see). The batteries rang up like 13.95. I said "hey hold on, the display said $4.95." He said "oh they must have made A mistake." I said I didn't want them. My friend bought around 5 items the week before, she was in a rush so when she gets to her car notices the shirt was $3.00 more. She didn't bother going back in. But did say she knew what the display said. I cannot believe that A huge franchise as Wal-Mart is now stealing.

    When I told the fella they needed to change the display he smirked & said "oh ya I will tell someone." As I was leaving I looked back & he was happily ringing out the next in line. So it isn't enough this conglomerate has made a lot of small business close but now they are ripping the consumer off. I have become wiser these days. I am trying to shop in the smaller stores when they have sales & prices are about the same. I also notice on A lot of Wal-Mart items they are no cheaper than any other store. So much for the smile when we walk in the door. Oh wait, they have even taken that away (in Bangor, Maine). Anyways I can see the evil that many complained about when they first opened!!!

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    Punctuality & Speed

    Reviewed Nov. 5, 2015

    We have several Walmart stores in our area but the worst is the one in Phenix City, AL. The store is always dirty and the rest rooms smell. Today I went early in the morning to get a few items and as usual there was no one to help with a purchase in the electronic area. That's it for me. I will go elsewhere.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 5, 2015

    Walmart has been absolutely terrible to work with. The majority of representative have been unable to provide any information and they refuse to stand by the price they offered. Customer service has been extremely rude, including supervisors, and as a result they will not honor the $114 price they gave us on a kayak.

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    Customer Service

    Reviewed Nov. 5, 2015

    I am required by Toyota to get my Maintenance Drugs from Walmart. That being said, since moving back to SOMERSET after retirement, every 3 months I order my Rx from the Walmart Pharmacy in Somerset and every 3 months I have trouble getting my Rx. My Rx are either not filled together and this requires me to make several trip back to the store or my Rx bottles are mislabeled with the wrong dosage or my Rx is in a packet and not in the bottle as requested because of my bad right hand. Customer Service is really bad also.

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    Verified purchase
    Staff

    Reviewed Nov. 4, 2015

    I never got so angry from shopping online!! I was calling everyday to track my shipment for 5 days in a row. They told me "Sorry sir, it will come tomorrow." I was asking when? They said "between 9-5!" 5 days in row!!! The sad thing is that you can't even complain to no one! They don't care about you at all! That's the worst shopping online that I ever had!! Do not buy online from Walmart!!

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    Verified purchase
    Installation & SetupStaffReliability

    Reviewed Nov. 4, 2015

    I purchased a Comcast from Walmart last year. I needed to have someone install it for me so it sat around for a long time before my son came to visit and install. When he went to install he said it was broken. I didn't have a receipt but did return it to the store. There was much discussion between the clerk and manager. I was told the serial number showed that it had been purchased a year ago. I agreed with that estimate. They told me that I needed a receipt for them to do anything about it. At that point I realized that I had purchased it online and had it delivered to the store so I told them this and said I could produce a receipt. They told me to bring the receipt in.

    I retrieved the receipt from my online account and went back to the store the next day but they refused to let me exchange the defective product because the receipt had a return by date of 30 days after purchase. I should have been told that the day before but was led to believe if I could show a receipt that I could exchange it. Walmart employees need training. Managers there need training also. Customers are not important.

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    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Nov. 4, 2015

    I purchased a security cabinet on Oct 9, 2015 from Walmart.com, with free ship to store for local pickup option. The original estimate arrival date is Oct 23. The date has long passed and the order status was still "processing". I contacted Walmart 2 times to inquire about the status. Each time the representative promised the item will be shipped soon or was already being shipped and asked me to wait. On Nov 3rd I got a email saying the item was cancelled, and it is still showing in stock online.

    I contacted them again. The agent said it was cancelled because the item is not near me in Massachusetts. He confirmed it is in stock with free ship to store for all 48 states in US, but it is just not going to ship to my local store because the nearest fulfillment center doesn't have the item. Is Massachusetts not one of the 48 states in US? And why are they still giving the same shipping option to Massachusetts while they are not going to honor it? This is basically saying their advertised ship to store is a lie, and they can arbitrarily cancel customer's order for no good reason after letting the customer wait for a month.

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    Verified purchase
    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Nov. 1, 2015

    Well I've been working for Walmart for 7 months. As a overnight cashier at first everything was fine. My pay started at 8.90, now it's 9.50. I thought everything was fine. I work every shift on time and stay after my scheduled end time just to help the store more. My overnight management and regular coworkers are awful. The managers expect me to run the register, throw freight, cover breaks, and zone up 2 full departments all before leaving for the day.

    At first I didn't mind because it helped time move by fast but over time I realized it's **. I don't know the point system whatsoever because they never explained it. I was told they have a new system whereas if you miss a certain amount of shifts your automatically terminated in the system. The management doesn't have to fire you. The time clock automatically rejects you. I've missed a few days of work weeks or a couple months apart but I'm not sure if I'd get terminated if I miss another random day.

    The managers stand around the entire shift talking to other associates and slow them down but be upset when the freight isn't done. Then every truck night they expect me to continue being a superhero for the team which I'm ** tired. Anytime I've had a complaint I'd tell my store manager he'd handle it but because he isn't familiar with overnight he doesn't really help. Then my scheduled shifts are ** crazy. I told my manager I need back to back off days because a pattern isn't going to work. I work two days then off the next but work the next then off the next but because I'm overnight I basically work every single day. Which isn't fair because these managers work days consecutively and are off consecutively so they get their breaks and rest.

    I've never had knee injuries at any retail store I've ever worked until this one. Then because of favoritism a employee that does no work whatsoever got promoted to csm because all the managers told her about it and then after she interviewed for the position and got it the managers want to tell me "oh I thought you knew it was open. I would have told you." Like really??!! I call **. Me and that employee hate each other but because they all flock to her lazy ways they told her. I really am starting to hate this store.

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    Customer Service

    Reviewed Oct. 31, 2015

    This hasn't personally happened to me but I have witnessed a new manager yell, curse and name call associates. Some of the things that manager has said has actually made me cry and want to quit. Anytime I ask a question for clarification on anything I'm written up/or threaten with write ups or firing.

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    Staff

    Reviewed Oct. 31, 2015

    I've been working at this Wal-Mart for a little over 4 months now, and I really enjoyed the job up until recently. My fist coaching was when I was positioned on the deli wall, and it was over my productivity, and this all happened because I was taking a little more time to rotate the products, which almost no one ever does. My second coaching (and first write up) was on the condiments isle for the same thing, productivity. I was given three hours to finish an unrealistic amount of freight (2 pallets and 4 rocket carts).

    My manager always has an attitude with me, while I am nothing but nice to her. She compared me to her slowest worker and threatened to fire me. I do my best every day I come in and all they do is make me feel useless. I really thought Wal-Mart had stepped their game up, but apparently not. Honestly, I was less stressed working in fast food and if things don't change I'll never associate myself with Wal-Mart again. Not as an employee, and not as a customer.

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    Reviewed Oct. 30, 2015

    Only complaint I have is one trying to order shoes for toddlers and youth boys and girls. It doesn't distinguish the sizes from toddler to you, very confusing. And then when you look at it after you tap the designer shoes and you're interested in it, makes a toddler match then all the sizes are all over the place. They're not in order, very confusing trying to figure out where the toddler begins and ends and where they do begins and ends.

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    Customer ServiceStaff

    Reviewed Oct. 30, 2015

    First the oil lube attendant was nice and helpful. If this review was about him, it would be 5 stars. Unfortunately it's not. I went to put a computer on layaway. I waited an hour for 1 lady helping 2 other people. The problem each individual, they lost their stuff so they had to wait to find it. I was so upset I just left. I will no longer be shopping here. I'm so fed up with the customer service. It sucks and you never have enough registers open.

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    Customer Service

    Reviewed Oct. 30, 2015

    Had ordered for Dell i7 processor laptop, but they delivered a wrong laptop to me. I returned it and placed a replacement order and got the wrong laptop AGAIN!! Pissed off with their service. When I called them again, they are not ready to take the responsibility for it and are very rude. Worst service ever.

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    Price

    Reviewed Oct. 29, 2015

    We do a lot of her grocery shopping at Walmart because living in the Midwest that seems to be the only option everywhere you look. I think that Walmart has picked quantity over quality. I bought my son shoes the other day. Not only do I feel like I got ripped off on the price because I could have probably gone elsewhere and got much better price but what's even more upsetting is that after the second time wearing them they started falling apart all over the place. It seems unreal to be charged that much money for a pair of shoes that can only be worn twice. I can go on and on and on about how many disappointments we had with Walmart but if you cannot make quality then quit pumping out a whole lot of garbage!!!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 29, 2015

    I ordered a few times online some stuff from Walmart, they never delivered on time. When talk with Customer Service, they did not care at all. I was waiting for my stuff and I did not even go work for to get deliver. I explained them I cannot take off from my job all the time because of their fault. If they give some specific day for delivery they have to bring on time. This is happened to me three times from Walmart. They did not even care I was waiting for it. They said "we cannot give you any specific time for delivery, get your money back that's it." They don't care about customers at all. I hate Walmart and I will never shop from there again. DON'T SHOP FROM WALMART. VERY POOR CUSTOMER SERVICE.

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    Customer ServiceStaff

    Reviewed Oct. 29, 2015

    These people have no idea how to treat customers. I had a complaint about a tv, I was asked if I had a receipt. I told her I couldn't find it, she hung up on me. My only hope one day this company ends up like Kmart, a thing of the past. Like they say, everything comes to a end. I just hope I live long enough to see Wal-Mart go out of business.

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    Sales & MarketingPrice

    Reviewed Oct. 29, 2015

    At our last visit to Walmart, we tried to price match a pound of ground beef. Walmart's Ad Match Guarantee says "we gladly match the price in the following types of ads: For meat items, when the price is offered in the same unit type (lb. for lb, each to each). There is no mention of packaging methods or butchers on site. We were refused the price match because there was no butcher on site at the Walmart store, but there was at the store we were trying to price match. Other refusals included Walmart's beef being in a roll, but the other store having a flat package, and vice versa.

    Another attempted price match which was refused was for bananas, which were advertised in a local newspaper. Our closest Walmart accepted the match, but one that was farther away refused the match because the store was not within 5 miles of the store. Again, there's nothing in the Walmart Ad Match criteria about store distances. So we, like another person with recent complaints about price matching, will take our business to Fry's, the local Kroger owned stores or to WinCo.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 28, 2015

    Wal-mart has recently launched a campaign to aid veterans. As a Veteran who discovered his V.A. checks had been illegally cashed at Wal-mart. I was instructed by Wal-mart, to fill out a series of forms and produce the evidence. I did so promptly and was told that this was not Wal-mart's problem, via email. They will not speak to you, and hide behind walls of web addresses. They want to be in the business of cashing checks, but will assume no responsibility for the negligent actions of their employees. So, Wal-mart was not for this Veteran!

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    Sales & MarketingPunctuality & SpeedStaff

    Reviewed Oct. 28, 2015

    I absolutely love my job at Walmart. I have a great crew, what's left of it. Ever since I took over the bakery in my store it has been a downward spiral. Lack of help, lack of following through with coaching for ones that couldn't and wouldn't show up as scheduled, or them saying they would come in, and management not entering them into the schedule so they would be held accountable for their promise to show up. I work in a service department. I have a cake decorator 4 days a week, this just doesn't cut it. Over the past month I have lost 4 associates. 2 full time, one is out on an LOA and had brain surgery. The other wasn't quite full time but she worked the freight at least 32 hours a week. Add those with the 2 part time cake decorators, and you can find me juggling 3 jobs a day every day of the week.

    Here a few weeks ago, I was the only person in the department, juggling donuts, cake and baking. I was there for 13 hours and promised the overtime for it. After 10 hours into my shift, our salaried assistant manager had been helping but he took off 3 hours before I did. I had to cut that extra 5 hours that week because our store was not allotted overtime, which I was promised. A multi billion dollar company, I'm down 4 people, my salaried manager leaves before I do, and the next day I came in on my day OFF because we were short handed and was totally disrespected by an associate who only works 4 days a month, if that. And she wasn't approached for her lack of disrespect because she was grieving.

    I have busted my ass, alongside of my baker who makes the department succeed. When is the time to recognize when you are short handed, that we need to be compensated for our extra efforts, paid the overtime we are promised. They want sales... but I'm almost to the point of saying... "So what... we don't have enough hands to tackle this today."

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    Customer ServiceStaff

    Reviewed Oct. 28, 2015

    I have ordered gift cards through walmart.com and had issues with them more than once. I have activated the cards and then they still were rejected when someone tried to use them and when I called looking for help they gave me the run around and could only give me an answer that they will respond in 5-7 days through email. What happened to being able to talk to a person? They were not helpful at all and I have been unable to get the issue resolved when I had purchased thousands of dollars of gift cards from them. They are so unhelpful with trying to resolve the issue. It is appalling!

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    Customer ServiceOnline & App

    Reviewed Oct. 28, 2015

    I purchased a costume on walmart.com. It arrived used, dirty and ripped. I immediately emailed Walmart and they offered me $5 off the damaged $52 item, which I declined and never heard from them again. On 9/25 I decided to try returning it at the store. After 35 minutes, 2 employees and a manager could figure out how to process the return. My young son was becoming impatient so we had to leave. I tried emailing them 3 more times and received no response. I returned to the store on 10/17 and they refused to return it saying it was bought through a third party via their website (this was not indicated when I made the purchase and the confirmation email came from Walmart). I was irate so the assistant manager called their third party vendor who refused to accept the refund because it had been more than 10 days. This is insane. Walmart sells a product on their website and then tried to tell me it's not their site and not their problem?

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    Punctuality & SpeedStaff

    Reviewed Oct. 26, 2015

    Today Oct. 26th it was raining from Hurricane Patricia here in Destin FL. I was coming out of Wal-Mart when a gentleman from Wal-Mart immediately supported me. He was a cart man. His name was Arvaset or Armaset spelling not included. He drove my cart to my car and put away all of my groceries. He smiled the whole time. That was the first time I was ever treated so sincerely and honestly at the Wal-Mart parking lot. THREE CHEERS FOR ARVASET/ARMASET.

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    Customer ServiceStaff

    Reviewed Oct. 26, 2015

    I wanted to start ordering my dry goods / staples online. I tried walmart.com twice. The first order was damaged because they didn't pack it properly. So I complained and a week later received a replacement order. It took forever because they use FedEx Smartpost where FedEx delivers the package to the post office, and then the post office delivers it to your home. It takes twice as long because it is being delivered twice.

    So my second order I upgraded the shipping to a paid shipping method instead of the free shipping, but they still shipped it FedEx Smartpost. So my delivery is still going to take 7 days. I called to complain, and they said they didn't know why it happened, but would refund my shipping cost. So not only will my order take way too long, I had to waste of bunch of time calling, talking to people in India. The idea of shopping online to avoid the hassle of shopping at Walmart stores really didn't work out. Walmart employees are the same low quality people whether in the store or online.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 25, 2015

    I called and talked to 2 different people at Walmart before placing an order for a sofa. I wanted to make sure I could get it delivered into my home as I am a 67 yr old woman that lives alone on the ground floor of a senior apartment complex. I was assured that after it shipped I could contact the shipper and they could deliver it inside for me. Very well, I did this. The shipper told me that it would be delivered to the first dry spot outside my home. I called and told them my problem and they said Walmart would have to give them written authorization to do this.

    Walmart said that inside home delivery is only available for certain items that qualify for it. Does seem like a sofa would qualify. Especially since before I placed the order I was told by Walmart that they would bring it inside if you are elderly, handicapped, or pregnant. I'm elderly. They lied and now I'm afraid my sofa will be hauled off as trash. I have only lived here a week and all the other residents are old too and they can't help. I spent over $1700 just at Walmart.com in the last 2 years and about that much in stores and this is how they treat their customers.

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    Punctuality & SpeedStaff

    Reviewed Oct. 25, 2015

    I got coached by this assistant manager for supposedly being slow. I work the same pace as everyone else and others say she talks about me. My 3rd month into my 1st job I get coached unfairly. She always tells ONLY ME to hurry when others are slower than me. I find it harassing. She says it so much. She put me in n grocery for the first time. I didn't know how to down stack a pallet and she said I don't stock right because I don't put all boxes on floor in front of merchandise then stock it all, which I didn't know I had to do as all the other workers don't do that. On task manager it says how long it should take to stock assigned isles (mine usually says anywhere from 2 hrs to 45 mins). She would come up to me and say, "Hurry up. You were supposed to be done with all of this an hour ago” (and this is only 1hr into working while I have a lot to work that I possibly can't get done in an hour).

    There was a big pallet full of sugar, oil, flour so heavy. I can't pick up for my life so I told support manager I was going to wait till 12 when the store closes to put the pallet in the Isle so customers won't trip and he agreed. When I was getting coached the assistant manager said I wasn't going to work the pallet so she worked it (when she coached me the store just closed, I've been working for 2 hours then) when I was working on baking waiting to do the pallet till 12. She worked it just so she can say I wasn't working.

    And the support manager was sitting there while I was getting coached and he knew I was going to put the pallet in isle to work at 12 ‘cause I couldn't carry but he didn't "support me" and take up for what I said. He just shook his head saying I wasn't going to work it when I SAID I was going to. So now I got coached for being slow when I'm faster than average and I don't know what to do. ‘Cause the assistant manager thinks I'm prettier or something she doesn't like me and she's probably going to keep setting me up coaching till I'm fired.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 24, 2015

    Lakeville MN. Walmart Deli SUCKS! Over the last year I've gone into the store numerous times on the way home from work around 5:30 - 6:00 pm hoping to pick up a hot, fresh rotisserie chicken from the deli to bring home for supper. Over half the times I've stopped into that store at dinner time, there are NO chickens to be had, none cooking in the rotisseries and several other customers standing around wondering why No chickens are available. At least a half dozen times I've called to speak to the store manager and several times corporate HQ and question "Are they or are they not in the business of providing hot prepared foods in their store deli?" Nothing seems to change, no chickens at dinner time!

    The other morning I stopped to pick up a sandwich on my way to work from the deli at 7:00 am, sandwich case picked clean, not restocked overnight. Walked over to pick up a package of toilet paper to see a younger black store employee with his jeans and belt down below his buttocks exposing his boxer shorts. Not the type of image I'd want to portray in my business. After the closing of the Rainbow Foods stores in the twin cities, I started shopping at Walmart. This store is a huge let down and source of frustration. I will no longer shop there, Cub Foods always seems to have product available in their well-stocked deli.

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    Price

    Reviewed Oct. 24, 2015

    I order an Xbox One first day collection while back and was supposed to get it when it came out on the released date but came in 4 days later and yesterday, I pre-order Assassin's Creed. Every store has it but the Walmart near me didn't, was a waste of trip and money. I'm buying gaming from GameStop and other electronic at better stores like Best Buy. Walmart is cheap. Walmart just lose another customer.

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    Customer Service

    Reviewed Oct. 24, 2015

    On August 17, 2015 I placed an order for a Dell XPS 15 at a cost of $2,248.42. It arrived at my house on August 21, 2015. For two months I diligently spent many hours on the phone with Dell attempting to resolve the locking up issues the computer experienced. I estimate I spent at least 18 hours loading and unloading programs and speaking with representatives of Dell. Dell recommended I return the computer. From my previous experiences with Walmart, there is a 3-month return policy. I phoned Walmart.com and informed them of the dates of purchase and the fact I wanted to return it. They told me that was fine but I was to return it to the store. I also phoned the Brea store and was sent to the electronics dept where they told me it was ok to return it to them. I also told Brea of the dates. Today, I attempted to return it first to Brea Walmart who said it was past the return date. I showed them the packing slip and it did not state a return date.

    My confirmation email that Walmart.com sent me also did not show a return date. Finally, I went into my Walmart account and in very tiny print it does say, "Eligible for return until Fri, Sep 4". I find this very unacceptable. Walmart unloaded last year's model, not for cheap mind you, and refused to return it in a reasonable period of time. Dell has the records of the times spent with them. That also does not count the hours on the phone with iTunes and Adobe, who also had difficulty downloading their programs to the computer. Walmart did not stand by their product. I will never shop there again. They are not to be trusted. They stole over $2,000 from me as far as I see it.

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    Verified purchase

    Reviewed Oct. 23, 2015

    I placed an order of Gibson Home Decha 4-Piece 19 oz Mason Jar Glass Set, Glass. I had ordered 8 boxes (4 jars in each) as I was giving them away as return favors for my daughters first birthday. One of the jars came in broken (probably due to shipping) and I was never able to return the box of 4 as the representative at Walmart store said, either return all or none. It makes no sense to me. I often and even now shop from Walmart but online shopping experience has not been very good.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 21, 2015

    I ordered a new Bluray Movie online and arranged for in-store pickup. But after receiving confirmation and calling the store to check if the order was ready for pickup, we got rude responses and were hung up on several times while on hold and never got the proper response we were looking for. My wife called the Walmart customer care number and was treated rudely by a young man who refused to give his name. Since we could not get a response for the merchandise pickup, I promptly cancelled the order and refuse to shop Walmart online or the Lauderdale Lakes, FL store anytime soon. So be aware if you make an online purchase and expect to make an in-store pickup. It's false advertising that you can order on-line and pickup in the store within the hour. Never again will I use Walmart online.

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    CoverageStaff

    Reviewed Oct. 21, 2015

    First, they dangle the carrot of "Bonus" in front of you, which doesn't pan out. Then they cut hrs from 40-35 and sometimes when you are about to clock in for work they have an asst manager at the time clock to send you home. If you go over hrs you are coached, written up = 1 step closer to being fired. They like to work on skeleton crew to make the store look profitable. Cross train associates to cover other departments to cut costs, increase profits. Department managers are promoted and don't deserve the position and have no clue, set up to fail. Managers play cut throat, back stabbing and blame game from department managers, ZMS to asst Managers.

    Don't get hurt at Walmart on the job. Sedgwick, Walmart's insurer, threatens your job isn't safe, you can be terminated at any time by Walmart and they don't have to retain nor make reasonable accommodations to keep your employment. As stated by Sedgwick's Rep to me personally and in front of my voc rehab instructor while doing mandatory rehab as demanded by the state of Washington. The store number for this Walmart store is in Lakewood Washington, #3537.

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    Verified purchase

    Reviewed Oct. 21, 2015

    I purchased Great Value 13 Gallon Trash bags back in June. 44 count for $6.98. I went last night (Oct 20th) and purchased the same thing or so I thought. Got it home and it was 36 Count for same price...$6.98. I will not be doing the majority of my shopping at Walmart anymore.

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    Staff

    Reviewed Oct. 20, 2015

    I ordered a mouse which has good review on it. I normally would have ordered it from AMAZON but to save a few bucks, I picked WalMart store pick up. It was all fine until I tried to pick up from Randol Mill store over Arlington. After a good patient waiting for the service girl to prove my existence, I showed her my pick up email and my driver license. She said my first name is not matched (I used my alias first name at work) to order stuff and insist on a government issued ID with that first name in order to release the item I ordered. Out of desperation, I asked for a refund and shouting in my head "AMAZON, AMAZON" on the way back to work.

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    Reviewed Oct. 19, 2015

    Every time I go to Walmart the shelves are not stacked and incorrectly stacked. It hasn't always been that way at Walmart where I shop. Why aren't stackers required to work on weekends?

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    Customer ServiceStaff

    Reviewed Oct. 18, 2015

    I've had 2 horrible experiences with the Rockwood TN Walmart store in the last week. The weekend before Columbus Day my wife had lost her wallet and needed to get her payroll check cashed. She went to the store with her Certificate of Naturalization. This is the official government form the government issues when you become a citizen. It has her pic and all vital info on it. It is what she used to get her driver's license replaced the Tuesday after Columbus Day. They refused to cash her payroll check with that ID. I called the 800 number and they told me the ID was acceptable. I even went in with her and showed them my ID and all sorts of other picture ID she had and they still refused to cash he check. I found out later that the manager and the 2 shift managers (the 3 highest ranking employees) were all off that weekend so nothing could done.

    I had called before we went in to verify they would cash the check and someone who identified himself as manager said he would. Then when we got there nobody admitted to that phone call. We ended up taking the check to Kroger where they gladly cashed it with her ID only. The idiots at Walmart could have done it as there was multiple pieces of id that verified who my wife was. The funny thing is while she was there the first time the manager at the Eye Center called her over by name and told her the glasses she ordered were in. Even with an employee knowing her without ID wasn't enough for these fools.

    The yesterday I go to buy 2 tires for my van for 91.50 ea. The manager upsold me to 106.50 tires because he said the tire's load index wouldn't handle my van's weight. Needing the tires I took them. Later when I returned to pay I noticed they had snuck 30.00 road hazard warranty on the bill. 10.00/tire (I had bought a 3rd tire for my wife's car and was going to put it on myself). I told her to remove that and she did. Then the more I thought about it the more it bugged me so I went to the Walmart website and typed in the make and model of my van and it listed all the tires I could buy. Guess what??? The 91.50 tires are acceptable for my van. It has a load index of 106. Other acceptable tires had load indexes as low as 104. I did some research and found out that my van can use tires with as low as a 104 load index. I've called the 800 number again... We'll see where this goes.

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    Customer ServiceStaff

    Reviewed Oct. 18, 2015

    I went into a store recently and of course, I waited 30 minutes to get through the time for a couple items because none of your other aisles were open. But of course, everyone of your employees were walking around talking, not doing much of anything. Do you really think that makes sense. But of course, I am sure whoever is reading this is not talking to the higher up who never visit their store to see what is actually going on. But Walmart is this large company who is always going to be successful no matter what anyone says especially people who actually make sense.

    The commercial I just watched was **. Customer walks in because she needs something for her child and the lovely customer service rep asks what she needs, that is false. Never has that ever happened when I have been in one of your stores. I could go on and on about simple best business practices and making money, but you are going to continue to do what you because the big does not know what the small ones go through. Try visiting one of your stores and I am sure changes would be for the better.

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    Staff

    Reviewed Oct. 18, 2015

    I've asked my store manager 3 times about getting full times and all 3 times he gave me a runaround. He's now hiring new people and has a sign up by the time clock for open positions and still cutting our hours. I got a child and IRS - very hard to get a second job with the hours I work let alone finding another job.

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    Customer ServiceStaff

    Reviewed Oct. 17, 2015

    I am a very disappointed customer. I love Wal-mart and I've never had an issue with customer service before. I never like to complain or make a big deal as such but this particular associate named Bryan was extremely rude. After I apologize for forgetting to hand him an item he told me "and it better not happen again!" Not to mention his attitude since the moment he started charging me on the register. I was horrified!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 16, 2015

    OK I work at a Walmart super center in Tulsa OK. I worked from 5/31/14 from 7/16/15 and was fired for calling in due to my mental health. They fired me after a year. I didn't get my full time even after I work some much overtime for so little pay. I made 7.70 at the time, I work 57 and 54 hours no days off for 2 weeks, was worked anywhere from 12-15 hour shifts as a cashier during busy times. I came in when called and worked 2 shifts, worked in multiple departments. I could run that store.

    I worked plenty of hours to have a week vacation and then they got 9 hour raise and my one year came. I missed 2 days with Dr notes and I didn't get full time so my hours were cut, no full time so paying my bills and trying to afford medication and numerous Dr visits so no time for second job. I couldn't pay them so I had to quit taking and going to the Dr to pay my bills. And something dramatic happen to me from a trusted male friend. It sent me into depression that I got fired after being discriminated against for a female that is big chested. I had enough money to pay my final bills, then look oh and I was promised my job back. Never happened. They turned me away even though I'm getting on SSI. I can only work 27 hours, they said I'm high risk so discrimination at the fullest the CSMS. Weren't happy but hey whatever.

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    Staff

    Reviewed Oct. 16, 2015

    I worked a year for the company. They don't have the compassion they say they do for their employees. I have the power of attorney over someone who is really sick and I missed days because of it. I told the manager this and was told "We will help you." However I got terminated on my anniversary. Got denied unemployment. I came to work on my days off because no one else was willing to.

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    Customer ServicePrice

    Reviewed Oct. 16, 2015

    I was refused a rain check on milk that was on sale. After checking out, I was told by the customer service manager that the milk was on plates in the back of the store. So I would have to go back, find the plates, get the milk, return the more expensive milk I purchased, and check out again. Rain check request refused. So I went to Walmart website and sent the information, and no reply. So far a black hole. I done ALL Walmart, and will go to stores with much better customer service.

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    Sales & MarketingPriceStaff

    Reviewed Oct. 15, 2015

    Every week in Friday, me & my shopped at Wal-Mart for, I know, 35 years. But this new store acts like if you price match, you're taking money from them. They will say when you take as I'm there to match prices, that they don't do it if it says with card. And all stores these days, you have their card to save money & points. Now I try to tell them I can understand if it's Kroger when they have their great deals when you buy 5 items & it takes more off, but they will argue that it's any card.

    They really need to get with the managers & let them know exactly what they can do. But when they use to show their advertising, they never said "except certain things or cards." So because of that & the fact that every week they put off stock on serial items, we started going to Alstonan drive, & that's one reason why that store has lost a lot of people & business. Plus we can go to Kroger & shop, period. And sometimes we do now, just to get what we need. It save me time because I was always having to go to another store cause they don't stock items you want. They overstock same thing on shelves, they be all in floor, on crates every week - same thing. Same items still will not be on shelves, the items you need. It's like they don't want you to shop there, & they don't act that they give a care of you do. And some of the workers been there for a long time, so all the work try for them to start doing undercover boss.

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    Sales & MarketingPrice

    Reviewed Oct. 14, 2015

    WALMART should be put out of business! This is a copy of a complaint that I sent to WALMART customer service: Can you please tell me why the Jif natural crunchy 40 ounce peanut butter went from $4.98 to $5.48? WALMART, you are running your customers away! I am not going to shop at your stores to save a penny or two on a few items. Apparently, you still don't get the message! If your prices are the same or close to the same as other retailers, I don't even bother to go to your stores.

    I have no idea what your business strategy is. However, you are losing dedicated shoppers who are fed up! You are not a value anymore. I will no longer be lured to your stores by an advertisement of certain items; only to find higher prices on just about everything else. Your customers are complaining but obviously you are not hearing! If you don't believe me, take a walk through one of your stores and talk to the customers! So disappointed!!!

    A true value of my hard earned money is total satisfaction with the merchant that I choose to shop at; even if I don't get the best price. The bottom line is that I am willing to pay a little more to be treated like I am important appreciated! WALMART does not appreciate anybody! If they say they do, they are lying! I don't know about you but I don't know anybody who likes a liar!!!

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    Customer ServicePriceStaff

    Reviewed Oct. 14, 2015

    Well it started off as a good day. My boyfriend who staying in Columbus, Ohio buy my dog a 50-pound bag of dog food online and had it sent to the Walmart in Green, Ohio. But this is where my good day goes bad. I got the email from Walmart telling me to come and pick up the dog food that he had sent. But when I got to the Walmart in Green as I walked in the store one of the store greeters was staring at me but I paid it no mind and walked up to the customer service to get the bag of dog food. And everything was going fine up until the greeter stop me from leaving the store and asked if he could see my receipt of my dog food.

    I let him see it and then he tells me that it's two names on here and I didn't pay for it because it didn't have no price on it. I explain to him that my boyfriend from out of town just paid for the dog food online. I just had to pick it up but he didn't want to hear that. He got very rude with me and I tried to show him my ID but he was not going to look at it. I was so embarrassed because he made me feel like I did something wrong. Everyone was looking at me like I stole the 50-pound bag of dog food. I felt like I could go and hide in shame... Not at all happy with Walmart

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    Customer ServicePriceStaff

    Reviewed Oct. 14, 2015

    My experience at the Litchfield, MN Walmart was awful yesterday. I was given incorrect information about the price match policy by the cashier manager. I had to put ¼ of my items back because I did not know the policy on having the ad in hand had changed. The cashier did not make sure all of my coupons were subtracted, despite me telling her. I told her I had a prepaid debit card for $25.00 & was told (after I swiped it) that it wasn’t valid. I insisted it was, the cashier swiped it again & again told me it was not valid.

    Finally with the help of a cashier manager she determined it was valid & was a cashier error. I received no apology & I was not thanked for my purchase, but that’s not unusual – it’s the norm there. Only a handful of cashiers at that location ever say ‘thank you’ & even less acknowledge you in the store, or ask if you need help locating something. The cashier today also licked her fingers each time she opened a new bag, all while touching my groceries, including fresh produce! This is very unhygienic & even potentially dangerous to someone like myself with a compromised immune system. I have addressed this issue with store managers on three different occasions, to no avail.

    Then I had to go to customer service to get the missed coupon values back in cash. I asked to speak to a store manager. I described my experience & he offered no apology. I was stunned. He did give me the value of the coupons that were missed & clarified the price match policy – a different explanation than the cashier manager had given me. Then he looked at me & said, “Is there anything else I can do for you?” Frankly, I was stunned. No apology for their mistakes, the rudeness I experienced or the hassle of it all. I was treated like I was a bother more than anything else.

    I am currently suffering from a very painful health condition. Due to the mistakes & misinformation between the employees, I spent an extra 35 minutes in the store trying to get it all figured out. I was so frustrated & in pain that I started crying. My Personal Care Attendant was with me & she was shocked at how poorly I was treated. This reminds me of a time when we forgot to pay for 2-12 packs of soda on the bottom of our cart at this location. When we took it back into the store to pay, explaining we forgot it, we were spoken to in a frustrated, harried, rude tone. The clerk said they would have to open another register and sighed loudly in exasperation. We paid for the soda & were not even thanked for our purchase, much less our honesty.

    I certainly don’t need to be thanked for my honesty, but to treat me like I am a bother because I was honest is just wrong. These are only 2 of the bad experiences I’ve had at this Walmart location. There are several more I could describe. I easily spend between $650 to $750 dollars a month at this location. I am considering NEVER going back. I am almost positive nothing will even come of this complaint, as Walmart does not seem to care about its customers.

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    Customer ServicePriceOnline & AppStaff

    Reviewed Oct. 13, 2015

    I logged into walmart.com in order to purchase an outdoor carpet. It was Couristan Beachfront Sea Glass cobalt and azure indoor/outdoor area rug. Under the specifications, it gave the dimensions of 132 x 96 which is 11ft x 8ft. I ordered the item. When it arrived it was 2ft x 4ft. I spent 1.5 hours on the phone with Wayfair first. They informed me that they do manufacture this rug in these dimensions 11ft x 8 ft however, they insisted that they did send me the correct rug. Wayfair stated that Walmart had incorrect information on their website about the specifications and that this was not their problem. They stated that I needed to contact Walmart because they had their information loaded incorrectly in their website.

    I then called walmart.com and spent an additional hour or so on the phone with Walmart who stated that they would get the website corrected. Ok fine, but WHAT ABOUT THE CUSTOMER? I spent my time online shopping for this item. I ordered this item in 8ft x 11ft. Why can't they send me what I ordered? I was told that the correct size was too expensive and corporate would not authorize them to ship me what I ordered. I did not actually get to speak with this so called "corporate representative." The customer service agent supposedly did. As a result, I am very displeased by how that situation was handled. I canceled my online account, and I will never ever set foot inside of another Walmart as long as I live unless someone at Walmart takes care of this issue to my satisfaction.

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    Customer Service

    Reviewed Oct. 13, 2015

    I am so disappointed with Walmart's MoneyCard system. I uploaded $500 on a card. I got the receipt and was told to use the activation number on the receipt. I followed the directions given. So the next day I try to use my card to pay my bill. The card is saying declined. I called the customer service number and they sent me on this wild goose chase. They said I had to take a picture of the receipt and the card package to email to verifymydocs@greendot.com. So I did so. A later they said they would send me a reimbursement but it wouldn't be until 2 weeks. I am livid that I have to wait that long.

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    Reviewed Oct. 12, 2015

    Paid for lifetime tire balancing & rotate. Now when I return for balancing, they will not service auto. They say tires are too worn to balance & rotate. They serviced 6 mos. ago. Only 4000 miles ago. Wasted money. They do not honor their sale. Just a rip-off of the consumer. Please avoid Walmart for auto service.

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    PriceStaff

    Reviewed Oct. 12, 2015

    I went to meat dept and shelves were pack with things didn't belong. Lower prices than the thing that were in the slots. The girl in meat dept was cutting up with 2 other employees. I had to yell 4 times to get her attention. We went to check out my--we price match. It was prompting everything. Some thing were only like 15 cent different. Were there over an hour just for my daughter's stuff. We just gave up and left.

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    Customer ServiceStaff

    Reviewed Oct. 12, 2015

    I had two special orders on 10/11/2015 to be received on 10/12/2015 @ 11am. I took off of work that morning because I was told by Discount Tire the tires were bad and not to drive. I arrived early about 10:38am. Told the clerk why I was there. She looked at me like DUH! Which should never be a gesture of any employee. When I asked why she was being rude she stated she wasn't. I guess she doesn't realize when she is rude. She told me she never said 11am, so I called my husband and asked him the time only and he said 11am also. 1 star is because I can't rate zero stars. It's now 11:25 and she hasn't even told me an ETA.

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    Reviewed Oct. 12, 2015

    I ordered a gender reveal cake for my surprise party from their own display of gender reveal baby cakes at the bakery. Gave the baker my envelope with the ultrasound that shows the gender. She took in all my info and I told her I would be back to pick it up Sunday morning. When I picked it up, they labeled the top lid with the color of the INSIDE filling - which was supposed to be the surprise!!! I stood there and cried after immediately reading the handwritten words "pink" for whipped filling on the top. How could they make such a critical mistake? It is beyond repair. I will never be back.

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    Sales & Marketing

    Reviewed Oct. 9, 2015

    Wal-Mart is false advertising Dynamic Pet, Hickory Smoked, Real Ham Bones for Dogs as "Safe" pet treat. Wal-mart has knowledge that this product is killing, injuring pets, and sickening pets. Wal-mart is negligent in keeping this product on the shelf's without proper warning to consumers that their pet could be harmed. I know this to be true since I lost a pet from this product. Another was sicken, and the third needed surgery to remove the "shards" from her belly.

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    PriceStaff

    Reviewed Oct. 9, 2015

    I am not going to lie. Walmart is a cesspool. Crazy people come in, crazy people work there, crazy stuff happens. Cashiers are unpleasant (But this is to be expected, I mean... it's Walmart). There is never any help when you need it. NEVER. Good luck getting fabric. Good luck getting help in the electronics department.

    In my time here, I have witnessed a lot of bizarre things. I have been treated disrespectfully by cashiers and other staff. One man even got irate with me because I asked him a question and he was 1 minute away from being off the clock. That was the worst thing I had experienced. My husband was with me but not by me when this happened until the man changed his tune after realizing what he had done.

    Either way, I guess you're wondering why a three-star review. This is because I actually do have good things to say about my local Walmart, specifically with regards to food. Normally when I go to a grocery store, for some reason I'm followed around like a crook. This hasn't happened at Walmart... maybe once, but I wasn't sure. Maybe people in normal clothes are following me around and I just don't know it. Good news is, I don't feel harassed. I notice it more when I go to our "Upscale" Walmart on the "Good" side of town. Still isn't super offensive though. I can usually shop there and feel pretty normal. The following usually stops after a minute if it happens at all. At this point, I consider them to be doing their jobs unlike other stores where it's just gotten WEIRD.

    Food selection is good, prices are good. They usually have everything I need. I cook a lot of Korean food since my family is part Korean. They tend to have what I need in the store to make those things, with only a small trip to the Korean store to fill in the gaps. They have good produce, better than anyone else around here. Now don't get me wrong, I don't like shopping at Walmart. It's awful because of how big, crowded, and strange it can get. What I am saying is it's not entirely bad either. When a better store comes along, I will take my shopping there, but for now it's okay.

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    Punctuality & SpeedStaff

    Reviewed Oct. 9, 2015

    Needed assistance in the paint department. No one was there so I rang the bell a couple of time and still no one showed. 3 other employees walked by me and when I asked for help they looked at me and kept walking. I finally found someone and she didn't work in the department so after another 10 minutes on top of the 30 minutes I already was waiting she finds someone to help me. I purchased the item the next day when it came off the truck. Got it home and it didn't work the way it should've. Went to return it and they wouldn't return it cause they said that I used it for what I needed it for and didn't need it anymore so needless say I'm stuck with something that doesn't work. I was not treated the way a customer should have been treated and I very displeased.

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    Customer ServicePriceStaff

    Reviewed Oct. 9, 2015

    Ok so my experience trying to price match at Wal-Mart was a complete disaster. The managers were so rude and then this employee started talking in Spanish thinking I didn't understand her, she said "People are still trying to buy that **." I told both managers that people buy whatever they want that's why they are a store. First manager refuse to explain to me why they wouldn't price match it, the second manager said "I have pull up on my phone and I did my research on it, we will not honor it because it says is not available online." I said, "That's fine but your customer service is horrible and your employees are out of line because I do speak Spanish." And just left the store.

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    Customer ServiceSales & MarketingStaff

    Reviewed Oct. 9, 2015

    Sunday Sept. 6th, 2015, I walked in Walmart stores at customers services desk. I needed to send MoneyGram to South Africa. Angelita refused to help me send money because she thought it was scam. She picked up phone to call MoneyGram to close my account. The way she talked to me was rude, not professional. I told her I know this person who I supposed to send. She didn't believed. She was angry at me for no reason. I told her that I wanted to talk to her manager. She refused it. I know there are scam out there. She was caution, but that doesn't give her any right shout at me. Remember I'm customer here. I deserve better service. I know what I doing, I never want to come back that store again. This is second time that she had bad attitude toward me.

    Another incident at another Walmart store at Steven creek Blvd in San Jose, Ca. I came to send MoneyGram. Mike who helped last time. He messed up my last name and middle name, my street address.. He couldn't fix it. Next time Tuesday October 6, 2015, I came to send money. Mike helped again. I told him nicely that he need to be careful because he mixed up last time. He didn't believe me. He did messed up again. I told him that I'm not confident to let him do MoneyGram since he already screwed up last time. I requested to talk to manager. He told me that he is manager. I told him that he was liar. I saw his name tag on his shirt.

    I demanded to talk to manager. Finally assistant manager came and helped me. This manager was not nice either. He didn't know how to work with computer. He had to ask another assistant manager to help him out. Walmart manager must retain all customer service desk, reevaluate their attitudes toward customers. Your store must not let Mike work on front desk customers services. His attitudes would drive customers away from stores. I hoped with this mail Walmart stores need to reevaluate and train their employees to provide better services. I doubt that I would not come back the Walmart store again.

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    Reviewed Oct. 8, 2015

    Had ordered a birthday cake for child’s party and to my surprise it included scissors inside the batter, traumatized everybody at the party and yet and still keeps us looking for scissors every time we cut into a cake. Hoping no kid gets injured. Walmart store in Weirton, WV pretty much assumed we were lying and playing a prank. This was last year and yet I still seen a few news stories with similar issues. Just thought I’d share mine since it hasn’t been resolved.

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    Customer ServicePriceStaff

    Reviewed Oct. 7, 2015

    I went to Walmart last night for school supplies, electronics, and some other things. I left with nothing. Although Walmart carried most of the objects I was looking for, I was unable to get them. The calculator I was trying to buy for instance, no one was around to get it down for me (its the scientific one that's expensive and you need a worker to get for you). And when I asked around the workers were rude, even nasty at times. I left and decided to try another store. There I was helped patiently and very graciously.

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    Customer ServiceStaff

    Reviewed Oct. 6, 2015

    First off I want to say that Walmart has really gone to hell in their hiring process and who they are choosing to hire to be their representatives. I have noticed over the past few years that Walmart is hiring mostly ALL ghetto blacks to work at their stores. These people are rude, disrespectful and makeup rules at their own discretion based on the color of the skin of the person they are waiting on. My experience with Walmart is if you are white don't expect to be waited on or given any type of respect. You had better bring along your closest black friends and family with you. I purchased a blood pressure monitor ($28.00) less than 10 days ago. I went to return the item which was in the original box with everything still in the original plastic it came with. The Customer No Service representative took one look at my white face and immediately got a twisted face. Said "where's the receipt?" I said I didn't have one. I said I just bought this here 10 days ago.

    He asked me "why are you returning it?" I told him I didn't need it. He said "why did you buy it then?" I said "that's none of your business". He said "we can't take this back because you don't have a receipt". I said "your store policy which is right behind you and it says I can return the item within 90 days without a receipt. I understand if you can't give me cash back which is fine. You can put it on a Walmart gift card". He said, "no. I'm not going to do that". I said "why not?" He laughed and said "because I'm NOT". I told him, "I want to speak to your manager", he laughed and said "my manager will tell you the same thing". I speak with the "manager" which is nothing more than another ghetto black with a ** attitude and she tells me the same thing.

    I ask her about Walmart's store policy which is printed on their wall and point out where it says "over $25 can be put on a gift card" and she tells me "she doesn't care what the policy says she isn't going to give me any refund"... 10 minutes later, my husband (who is black) came into the store and I tell him what happened and he took the item up to the Customer No Service department and the same person who refused to give me a refund happily did so to him without a receipt or problem and they are talking and chatting like they are all friends. Listen up Walmart!! ALL IT TAKES IS ONE PERSON TO FILE A CLASS ACTION LAW SUIT AND WHEN I DO IT WON'T BE ABOUT ANY COLOR EXCEPT GREEN!

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    Reviewed Oct. 4, 2015

    Been purchasing Sam's choice Black Angus Vidalia beef patties for a long time, but recently all that I have bought are so tough, cannot cut with a fork and taste terrible. Noticed bad packages have different plastic sealing patties. Use to be in ziplock bags so we can reseal. Number on last few packages that we could not eat and threw away is 111715 BEST 425B. Did you change processors? What is going on? Thank you.

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    Reviewed Oct. 4, 2015

    I went to return a damaged pants, I bought them 3 days ago. I sat down and they ripped. The cashier for returns claimed this product is not from Walmart so I offered to get her from the area the same pants. She now claims because I wore the pants, she can't return them. I asked how do buy pants and not wear them? Why buy pants? Get manager, came, talked in Arabic, claimed same excuse. I left them the pants I bought for 20 dollars and left upset. It's not fair. The cashier manager name is Samm at Walmart and 91st.

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    Staff

    Reviewed Oct. 4, 2015

    10/3/15, Wal-Mart was completely with garbage. I ask for any manager and they were not available. Who is responsible for this?

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    Staff

    Reviewed Oct. 4, 2015

    I work as a cashier there and a few days ago we all had meetings with Corporate which later we found out were secretly recorded (which is illegal) and shown to our store manager who now has been punishing us for our feedback on her. She has begun making rules that cause us to dig through the trash or we get coached. After the meetings I also learned that last week our store manager yelled at one of our mentally handicapped door greeters because she didn't complete all her jobs that day. Now this door greeter happens to have Alzheimer's and couldn't remember everything the store manager had told her to do and that's why she didn't get them done. The store manager yelled at her in front of everyone making her cry and leave work. These are just a few of the examples I have of employee abuse!

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    Staff

    Reviewed Oct. 4, 2015

    Store 1189 Barbourville. The assistant Manager the one lady with not much hair. KATHIE I think. I was in the store in line when they had to page her for help on a order. I stood 15 minutes then a csm came stood another 10 minutes. Finally another csm came in with Kathie, said she had been outside smoking for the 4th time. I was furious. Isn't she just like the rest of the employees? 2 15-minute breaks. What makes her special?

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    Staff

    Reviewed Oct. 4, 2015

    My order was processing for a week so I called the help line. The people were nice but couldn't help me because they can't get messages between processing and shipping. So we canceled the first order and made a 2nd so who knows. Really bad way to run a business.

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    Customer ServicePriceStaff

    Reviewed Oct. 3, 2015

    Walmart, 1515 Bethlehem Pike, Hatfield, PA store, st# 02445, has got to be the worst Walmart I have ever frequented. Item prices are not displayed on the shelves. I asked an employee how much a birdfeeder was. She scanned it and said 3.98. I asked her to repeat the price and she said 3.98. When I checked my store receipt at home it was 18.98. The store layout is a mess. The items on the shelves are in disarray. Most shelves are not stocked. The employees are so badly managed, I'm amazed when I find something where it belongs with the item's price clearly displayed. So many of the employees do not know the most basics of the English language. I think this contributes to the bad overall customer service and shelf stock of this store. I was told to bring used plastic bags to customer service. Customer service told me they do not take used plastic bags. I will try not to frequent this store in the future.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2015

    I just had the most horrible experience at New Milford, Ct. Walmart. This isn't the first time either. I had problems returning baby clothes without receipts that were gifts from my baby shower. The clothes were all bought at a different Walmart so they didn't want to exchange them or even give me store credit. I called the main headquarters for Walmart and he did take care of this situation, but the employees there knew we called and were so rude... It was beyond belief.

    Today I accused of stealing a toy that was on my own baby's car seat. It had fallen off and when I was putting it back on... I even said to my mom, watch them accuse me of stealing this. The reason I made that comment was my mom was accused of putting an item in her purse the week before when it was her phone and car keys. The woman who accused me was the same as the one who gave us trouble with the returns and the same who accused my mom by taking her in the back room and insulted her. This is total harassment! The toy that they said I stole wasn't even bought at Walmart. It was hanging on my infant's car seat when we walked in.

    Also to hold us up with a 6 wk. old infant for 2hrs. in the cold hallway entrance is beyond belief. I am so getting the store manager to do something about this and then calling my lawyer and have this situation resolved! DO NOT GO TO THIS NEW MILFORD WALMART. I am a breastfeeding mom and it delayed his feeding for two hrs.

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    Customer ServiceStaff

    Reviewed Oct. 3, 2015

    I visit the USA quite often and when in Florida I stay in Indian Wells Kissimmee. The nearest Walmart is Osceola. To say the shop is a shambles is an understatement. The store is under stocked and badly run. Tonight I waited in line for over 45 minutes which would not be acceptable in the UK. Your manager seemed inexperienced and confused. Checkouts were being closed and as I was leaving, the total of checkouts closed was 10. The lines were at least 6 carts deep. Lining up in Walmart seems to be the norm. Your manager couldn't really understand what my problem was with having to wait. As I didn't seem to get much joy from her I asked an assistant for head office's address. That was met with a blank look. Whether it's MY accent that wasn't understood I don't know. But I managed to understand them.

    It seemed English was not most of the staff at Osceola's Walmart first language. Which considering it is an English tourist area confuses me. The assistant who served me was Hispanic and understood me easily and was very apologetic. She was very overworked but was the only one in my opinion that had good customer service skills. In future I will avoid Osceola Walmart even though it is my nearest store as the chaos that prevails needs to be addressed.

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    Customer Service

    Reviewed Oct. 2, 2015

    They let someone use my gift card that was saved on their "secure website". Not willing to take responsibility. Problems. They just do not want to take responsibility and replace my gift card. Tried to get my bank to refund me... bank said no. Want me to go file police report... Probably will but waiting to see if police will do anything since it was online. Said the breach was my fault because of phishing or other compromise. I do open phishing emails and this was only account to be compromised... hmmm if they hacked my computer you would think I would have more.

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    Customer Service

    Reviewed Oct. 1, 2015

    Wal-Mart, a study in defect & inefficiency. 9/20, company coming -- I ordered a mattress & frame online. 9/26, ANTS coming out the seams of the mattress. 9/27, customer service: reordered with promised 9/30 delivery. 9/29, order stuck in processing, not shipped. 9/29, customer service: item in stock, head scratcher why it wasn't shipped, cancelled & reordered. 9/29, email to CEOs Doug McMillon, Greg Foran and VP Michele Watson. 9/30, response from sr. executive escalation specialist: will check on the ants & birddog order for 10/1 delivery. 10/1, specialist: "So sorry -- order got stuck in processing again." Would I like to cancel & reorder? Hell no! 10/1, another email to CEOs Doug McMillon, Greg Foran and VP Michele Watson -- think I'll get a response? Neither do I.

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    Staff

    Reviewed Oct. 1, 2015

    Have been working for this company for more than a year. Even though my primary is at the front end, I work multiple areas and go above and beyond in hopes for a promotion. It's VERY clear to me now that hard work and doing as you're told doesn't grant you the rewards that you deserve. It's sad that even though I have passed all of the necessary tests to get promoted, I still do not get a promotion. Instead, supervisors look at those who have been there far less than I have, who do nothing, and are WAY more willing to promote them. What's the point in doing the extra work, if I am not getting paid for it? What's the point of going above and beyond what I am supposed to do if I am not getting recognized for it. It just seems that this company has very very low standards when it comes to promotions and rewarding hard working associates.

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    Customer ServiceStaff

    Reviewed Oct. 1, 2015

    Ordered my TV, Wal-Mart sent me the WRONG TV. A Polaroid, worth about half the price. It took 5 calls to get a call tag, for their support sucks, they couldn't find my order, and each time I was told a shipping call tag would be sent to my email, it never appeared. Finally, I was able to ship it back. I was told by the 1st person I talked to after they sent me the wrong TV, for my dad's 70th birthday nonetheless, that I would get 50% off my next online order for anything I wanted. I have now called back several times due to the constant issues just trying to get a shipping call tag, and not one person has this in my account - not one person has ever heard of such an offer. I asked: Do I need a code or reference number to get this deal for screwing up my order? "Nope - finance will just have this in your profile, in our system". Right. Right.

    Ordered the same TV again. THE. SAME. TV! 5 days later after placing the order online? Wal-Mart.com states "Still Processing". I call up their support for the 6th time, begging them to take my money and send me my ** TV. Nope. They don't know what's going on, must be a "warehouse" issue. They tell me the ONLY thing they can do? To cancel the order and I will either get my money back or... the TV will be shipped. But, they don't know, so I have to "Just wait and see". What? Is this some kind of prank? WORST. EXPERIENCE. EVER. I was never offered a gift certificate, a discounted future order, NOTHING. THIS is why I use AMAZON.COM. They don't screw up, let alone twice, and if they did, they would for sure offer some kind of gift or something. My GOD. And Wal-Mart wants to compete with them? That's hilarious.

    Sorry to rant and rave, but this has been painful. Scary painful. I worked in support for 4 years before working in sales for a major company. Something like this? It would have obtained a personnel phone call, apology and who knows what else. I have TWO credit cards with $1,000 removed from them, now waiting for refunds. I can't give you my money Wal-Mart, for you can't figure out how to sell me a TV and ship it to my door. WHY? Order #s: ** - WRONG TV. ** - NEVER SHIPPED, NEVER ARRIVED.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Oct. 1, 2015

    I am hoping this reaches the right person. I was hired at the Avon Walmart 5066 in March as a cashier, we went through orientation and was repeatedly told by personnel how Walmart cares for their employees, and that when you have sick or hurt children they can work with you, and that Walmart understands when you have children there are times that you need to call off or leave work in an emergency situation. However it cannot be excessive, abused and habitual which is understandable - it's a business. But this was a huge huge lie.

    No matter how good of an employee you are no matter what awesome things you do for the company and the customers they will not hesitate to fire you for taking a day off to care for your children.. Unless your child was admitted to the hospital taking them to the ER and you end up waiting the whole night in the waiting for X-rays, cat scans and the results from 10pm-4:30am is not an approved absence.

    I've went above and beyond for Walmart. so many customers told management how much they liked me and complimented me. I've came in countless times on my days off because they were very short on associates and needed me. I've recovered quite a bit of merchandise that shoplifters have tried to steal. I've always reported suspicious behavior.

    A week before I was fired I was sitting in my car, getting my stuff together to walk into work, and I happen to see a semi back up right into the tall chain link fence in the lawn and garden, and destroyed the whole corner and side of the fence. Also, he crushed the two security cameras that were attached to the fence. I took the plate number and trailer number down and alerted the manager. If I had not turned this info, I was told by CSM they would not have known who did it or what happened.

    I've always put Walmart customers first. Most of them I remembered by their names and asked about how things were going. I always did my absolute best to make sure the customers knew they were appreciated. I had a new mother come through my line that had obviously been crying and upset. Her baby was having a hard time and developed acid reflux. Since it was slow, and there was no one else behind her, I took the extra time to talk to her about what was wrong, she appreciated that. It let her know that I cared and took the time to listen to her. After that when I saw her, I always asked how she was and how her baby was doing. I really honestly loved and enjoyed my job. I've diffused several situations that could've lost Walmart a few customers.

    I have never complained about my job. I have gotten several credit card applications. I helped raise a lot of money for the children's miracle network. Almost 1200.00 just from my register alone. I did not stand around I keep busy by stocking the candy shelves checking expiration dates constantly cleaning and dusting. Making sure my area of the store is clean and organized. Yet everything I've done means absolutely nothing to them. They fired me without hesitation because I had to leave a half hour early twice when my children (7 and 14) had no other way home after their rides fell through.

    Then I (no other option but to call off because my daughter fell hurt her back was in the ER with her until 4:30 am. She was in such pain she had a hard time even walking. I made an appointment with the store manager to see what my point status was and in June my Gpa passed away and I hadn't been excused in my job file. I depended on my job to take care of my children and feed them. And with the holidays are coming up and I no longer have a job to be able to Christmas shop this year. Please consider changing the point system. It needs to be done away with so the managers are able to work with the associates and can make some exceptions if needed.

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    Staff

    Reviewed Oct. 1, 2015

    I went to Wal-Mart on 9/27/2015 to buy some items. First I was in lounge party and dressed down because it was my weekend off. Adam was the person who interviewed me. He asked me if I remembered buying a lot of photo frames. I replied "no" because I didn't think 6 frames were a lot and the frames matched. I have a lot of nieces and nephews that just got their school pictures and I liked to hang them up. The other thing I was offended about was he asked why I wore my pajamas out, which they were lounge pants. What I wear in my own time is not his business. He then proceeded to say the csm said I was drunk, which I do not drink. I bought things to decorate my house and he said I didn't pay for them.

    My cart was full and bagged. I handed my discount card to the cashier and I think I also have my debit card too. I had it that morning. Adam made me feel embarrassed because he asked if I was in medication, which I do take something for anxiety. I lost my discount card which, I think, the cashier kept asking with my debit card because I had it when I entered the store. Now I did say I didn't think I bought much, but I felt like I was being accused and interrogated for something I didn't do. I then went to my car to look for my card, which I could not find. My basket was bagged and I thought I could take it. No one stopped me. I have never took anything ever.

    I think I was set up and Adam basically told me what to write down. So why would I not take items that were bagged. They should have put it there, I had to ask for it. It was strange that I could not find my discount card and my debit card which I had them had. The result was that I was fired which I feel was wrong. I do not think this was handled correctly. I can see coached but fired!!!!!! I have seen people do worse and were able to keep their jobs. What can I do? I want this resolved and my job back.

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    Customer ServicePrice

    Reviewed Sept. 30, 2015

    On Sept 13th (2015), I bought online a GPS. I was suppose to have it by Sept 21st. After a week, it still wasn't shipped so I called the store to see if it was in stock. I was told it was but when I got to the store they didn't have it. Wasted 1 hour of my time & gas. I needed this GPS to pick my family up at an out of state airport which I didn't know how to get to - Walmart could care less or they would have helped me. I talked to the store manager who was rude and told me it would be there on the 21st. On the day before I called 800 and talked to someone who told me Walmart doesn't have this item to sell?? Why are you selling items you don't have?

    At this point you think Walmart would sell me another GPS with the same features and item value for the same price as the one I ordered - nope. Besides, HQ hands were tied and only the store can approve something like this - unreal. I called customer service, they tell me it's paid for and there's no refunds but now they tell that's not correct? Seems like no one knows what's going on at this store. Now being that I had to write down the direction to get to this airport, I have written a letter to the president of Walmart with no reply. Moral of the story, rather than help out a customer and make good on a purchase because we might lose a few dollars (hey we're only a multi million-billion dollar co.) to make this right, we'll just tell him to go online and buy a different one??? You must be insane. Consider this my last order.

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    Customer ServiceStaff

    Reviewed Sept. 30, 2015

    I have encountered multiple problems with this Walmart on North in Orangeburg, SC. The workers are rude and lazy. They don't want to assist their customers with anything. I have had issues with trying to cash my check with them because the address on my license doesn't match the address on the check. This Walmart is horrible. They don't understand how to interact with the customers in any kind of way. They only stay open until 12 am, when there is a good population of people that reside in the area and travel many miles to get to this Walmart. I have only been in the area for about a year but I would rather travel to Charleston, Summerville, or Columbia. I hate Walmart anymore especially this store.

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    Punctuality & SpeedStaff

    Reviewed Sept. 27, 2015

    I bought 2 Hexbugs that were broken when we took them home to play with them. Today I went to Walmart to return them and pick up a few more things. We waited in line for the return for at least a half hour - me and my 3 small boys. During this time 2 other cashiers were not doing anything and I asked if someone else could open another line for returns. I was ignored. When we finally got to the register our cashier mumbled some things under her breath about how it was originally rung up. Then I asked if I could put the credit for the return to my new purchase. When I put my 13 new items to buy up she said, “Damn girl you got a lot of stuff???” Is this a problem? I wondered.

    Then I heard another cashier say lane 13 was now open for returns too??? After I just waited all that time with my 3 little guys - I was annoyed. The cashier then shoved my items into a bag with pieces of a shirt hanging out of the bag then started to sing a song to drown me out as I walked away. As I was about to leave, I asked to talk to the manager. She seemed concerned but kinda just said she will see what’s going on as I walked out the store. I will never be back no matter how convenient it is to my house.

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    Customer Service

    Reviewed Sept. 26, 2015

    Absolutely love Wal-Mart. Always have. I moved to Lauderdale Lakes 9 months ago. Have been to Wal-Mart every week since on Oakland and 441. Unfortunately this place is the most probably managed disgusting establishment I have ever witnessed. I do not even understand how they can call it a Wal-Mart or for that matter how this can go unnoticed for so long. It needs to be shut down immediately. I would rather drive 2 Coral Springs to go to Wal-Mart than go 1 mile to the store.

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    Punctuality & Speed

    Reviewed Sept. 26, 2015

    I worked for Wal-Mart for a little over a year. I was just fired because they said I was stealing time. I was told that I came to work late on the 17th and I was late by 2 minutes. I told them I did not think I was late. They said they would check the cameras to see what time I came and I said OK. I did not change my time or nothing and I think they have been trying to find any reason to get rid of me. I need help finding the truth.

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    Customer Service

    Reviewed Sept. 25, 2015

    ISSUE 1: OVERCHARGING. I had made an online purchase with Wal-Mart on 8th of September. The total amount of the order including taxes was USD 153.84. On the day of the purchase, the entire amount was charged to my card and then reversed in a few hours. But since there, there have been 3 transactions by Wal-Mart on my card, 2 on 9th Sep and 1 on 18th Sep all totaling to almost USD 220!!! Online payment horror stories are heard of but one would not expect that transacting on a Wal-Mart site. I contacted them over 7 days across emails, phone calls and online chats and not even a response from them. Suing them might be my only next option.

    ISSUE 2: NON DELIVERY OF ORDERED PRODUCT. I placed an order for 10 different baby products on Wal-Mart and one of them was a set of baby bottle nipples. Even after 2 weeks I did not receive them and I contacted Wal-Mart. They told me to contact the vendor, www.babyhaven.com. I found it unreasonable that as a consumer I need to contact Wal-Mart vendor. But since Wal-Mart was being so unhelpful, I contacted the vendor. The vendor writes back saying that USPS tracking says it is delivered, so now I should contact USPS! When I checked the tracking, it was delivered to some other address! I contacted Wal-Mart and Babyhaven with this information and there has still been no response.

    Wal-Mart online shopping has been an absolute harrowing experience. Wrong billing, non delivery of products and the worst is a lack of responsibility or accountability. I have found smaller vendors to be more responsible. My advice: Stay away from Wal-Mart shopping.

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    Staff

    Reviewed Sept. 25, 2015

    I attempted to purchase a cake at the Bakery in Walmart in BUDA TX and then asked to have Happy Birthday written on it and the nasty girl was sneeze into her hands and wipe her nose with her hands and reached for the cake I wanted without washing her hands. I told her "don't you think you should have washed your hands", and she snapped back "I am going to wash them now" and proceeded to take the cake out of its container. There was no way I was going to buy the cake, so I told her forget it, I didn't want her germs on the cake. She rolled her eyes and shouts out "I GOING TO WASH MY HANDS!" I told her "seriously don't you think you should have done it before." She proceeded to run water on her hands.

    I will never purchase any bakery items from there ever again. Spread the word! Sanitary is not taught at this bakery. Asked for a manager and she said "oh she isn't here". Rude young girl, will never get a professional job or make a difference in this world.

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    Staff

    Reviewed Sept. 25, 2015

    So I went to Walmart tonight to print my photos and no one would help me so I ended up using the machine. I printed all my photos and went to pay for them. The clerk was mean to me and said "well what is this" and I said "idk it's what the machine gave me". She then said "well I have to get someone" and then looks at the person behind me and says "sorry it will be a few minutes" in the meanest way and made me fell like ** because she didn't know how to ring up my photos. So I told her to just forget about it and I just left. Thanks Walmart for making a happy event just suck!

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    Reviewed Sept. 24, 2015

    I bought 2 pleco suckerfish from Walmart. After not more than 1 week they both died and transmitted ich disease to the other fish. Walmart also had 2 tanks of dozens of dead fish. DO NOT BUY FISH FROM WALMART!!!

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    Reviewed Sept. 22, 2015

    Well there was someone used my card without my consent and I reported it to Walmart people and now you have sent me back $71.88 so now you still owe me $30.00 and I canceled the card when I found out that someone had used it so now all I want is the rest of my money which is $30.00. I will be expecting to receive the rest of my money immediately. Just remember I will never buy a Walmart money card again. Thanks.

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    Customer ServiceStaff

    Reviewed Sept. 22, 2015

    I came into Wal-Mart on 395 in Adelanto, CA to return a ring my husband had just purchased September 17 of this year 2015. We only had the ring for 3 days. I loved the necklace but knew I would never wear it and decided our hard earned money can go somewhere else so when we went in a lady helped us with the return and when she looked at it she explained that she was new and had to match it to verify it was theirs.

    So she calls manager on shift Edwin and he takes one look and immediately tells the lady that was helping me, “DON'T RETURN ANYTHING. They have to wait until tomorrow when the lady that usually is here,” and walked away. When I went to go talk to Edwin he walked away waving goodbye saying, “I will not help you,” laughing with another coworker, saying “they're just white trash.” I couldn't believe what I just heard. I was never treated like that ever. I felt embarrassed and such a lack of professionalism.

    So I went to ask the manager of shift what his name was and asked for his last name. He said he don't give out his last name and said I could get out of his store and said the necklace was colored and tampered with. Remember this man barely glanced at the necklace but somehow gathered all this information. At this point not only was I embarrassed I felt like I was being treated as if I had stolen, instead of being a manager and making sure my experience at his store was not only enjoyable but I should have felt satisfied where my hard earned money goes to 3 to 4 times a week. Needless to say I will be going to the courthouse tomorrow for discrimination.

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    PriceStaff

    Reviewed Sept. 21, 2015

    I know someone and she was giving me my change back and I said, "Hey, could you make my change be a 5 and 5 ones? I'm running low on them" - had already bought the object - and she said her boss wouldn't let her take orders from the customers - gosh, people it doesn't affect the till at all. Also, a teenager in another department said things that would make anybody get into a rage and I knew I wasn't a valued customer - she wouldn't even wait on me! Oi! And if I need glasses or a hamburger or a gift - I'll go somewhere more expensive if I need to so I can feel like a valued customer!

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    Staff

    Reviewed Sept. 21, 2015

    Since I have arrived in Columbia and have gone to this particular store on Grindstone Parkway I have had employees follow me through the store constantly. The checkers at self-checkout grab my belongings, suspend the transaction, and review Walmart has a three-month return policy; one will be quite lucky if it lasts that long. Moreover, their employees are not well-trained, they absolutely know nothing - not even the location of an item. Most don't even understand what one asks for even if by the product name.

    Walmart, do yourself a favor. Enlighten your employees to criminal behavior and hire those who care to work. There are plenty of people who need to feed their children and cannot get a job because they are taken by the local lazies. I have had numerous persons brag to me how they succeed in ripping off stores. One major one is to have employees follow an honest person while the rest rip you off blind. Others are employees who help their fellow employees again by spreading the rumor to follow a person while the employee rips them off by putting items in garbage and takes outside.

    Then you have the poor person in the wheelchair who puts items by his feet or sits on products such as DVDs and CDs. Hard to believe, isn't it. Then you have those who will switch tags, fold clothes neatly in a stack of two or three and only pay for 1. So Walmart, please lay off. Hire an OD consultant or someone who can help you all with training your employees. Quality will always outdo quantity.

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    Customer Service

    Reviewed Sept. 20, 2015

    September 20, today as I write this, is my son's 6th birthday. After standing in line next to another gentleman a female Walmart employee came to him to come to register 12. I got there 1st but let him go in front of me. After a minute she shows up and tells me this register is closed and to go to another. I asked her but she simply wouldn't answer back. If it wasn't for my wife I would've made a scene as I was frustrated. As soon as I got home I filed a complaint so that she stop with her negative profiling because that's what I felt coming from her.

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    Price

    Reviewed Sept. 20, 2015

    My husband and I purchased this DVD player from Walmart 2 months ago for a road trip. It worked fine until today, which is after only 2 months of having it. We had purchased the Warranty on it, however we just spent 2 hours being cycled between Sylvania, their partner company Curtis International, and Walmart. NO ONE WILL HELP US! All they say is to pay MORE money for shipping the product to them so they can "fix" it. How is this fair? We purchased a warranty already and the product failed. Why is it that there is more cost that has to be put in for a cheaply made product. Thank you Walmart, Curtis International, and Sylvania for wasting my time and money! Never again.

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    Customer ServiceStaff

    Reviewed Sept. 20, 2015

    09/14/15 we purchased a Nintendo Wii U Super Mario Deluxe game system from Walmart.com. Order #** for my grandson's birthday. It did not work when we tried to set it up. We call Nintendo tech support & they couldn't help us. They suggested we send it for repairs. That would take too long. We took it to a local Walmart store & they would not exchange because the serial # was from Target!!! We spoke to the store manager & he was nice but gave us a receipt that says they will not exchange it because the serial number belonged to Target. We called Walmart.com and besides being transferred all over and hung up on 3 times, they said they'll take it back but it will take up to 2 weeks. So we had to buy another one because it was a present for my grandson birthday today & then later work on sending the malfunctioning one back for refund. We spent $534 so far! Why did we receive a product from Walmart that has serial # from Target?

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    Staff

    Reviewed Sept. 20, 2015

    I was on line to pay but when was my turn the cashier turn off the light and walk out, then I went to the next register to pay. When she saw that, then she went back and turn the light on. Then I talked to the manager but she just laugh.

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    Customer ServicePriceStaff

    Reviewed Sept. 20, 2015

    I was checking out and the cashier, C.C, was so rude I walk out and left behind all my stuff and went to Fry's. So I spent my 124.98 at Fry's. Wal-mart price match but this C.C was so nasty out one thing. Looking on her phone for the price at Fry's. She found it and said, "Oh it says," after waiting 10 mins, "76 cents" and I said, "77". Are you kidding me! She then started on something else, I walked out. I will never shop here again. Oro Valley, AZ.

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    Price

    Reviewed Sept. 19, 2015

    I have been so wanting a new sewing machine and Christmas Layaway was now available (YEAH) but told at the service counter how I couldn't put a machine on layaway. :( Hundreds of dollars they can cost. I can't understand as to the why it's not allowed! Thanks.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2015

    Me and my wife were shopping in the store in Pine City MN at 8:00 pm on 9-18-15 and my wife had made a statement to me that she has never seen the store look like this before - it was dirty and in the cooler where the milk is all the milk in the 1% section had like something spilled on it and the floor throughout the store was very dirty. As we went to check out I had went to use the bathroom in the men's room and when I walked in there was toilet paper all over the floor and one urine hole was taped off as it must have been broken and in all the stalls there was urine and paper on the floor and an empty cough syrup bottle in one and not hand towels. I looked at another customer and he said this was better than the last time he was there.

    So as I exit the restroom I had went to tell the check out person on how bad the bathroom was and they chuckled and said "yes I will let the management know about it when I have time." I was walking out and saw a young man and asked if he worked there and he stated to me that he did not and proceeded to stop and lean up against the podium that the worker work at and played with his phone and my wife said he had a badge on him that he did work there and we did not see anyone else as we were leaving and I will not go back to that store as long as I live.

    Up in this area there is a County Market in North Branch and a Target in Cambridge that we will shop at from here on out. Very sad to see how management and employees have no respect on keeping your store up and running efficient and clean. Someone could be going around and looking at your stores on how they look and are managed and see how the employees are taking care of the customers as Pine City store and Cambridge store is the same - very sad. I think if Sam Walton was still alive it would be different. Very sad customer. Sorry I didn't take any photos. I wished I did.

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    Customer Service

    Reviewed Sept. 17, 2015

    Re: Incident # **... I talked with customer service 3 times and was told the item I ordered on 9.11.15 was available. It was not. I was then told by corp office Dallas to re-order which I did. I received an email saying this 2nd order "has been delayed". I have been attempting to call back to corp office Dallas this morning as they suggested. I have been on the phone since 9AM and it is now 9:45 and I am still waiting to talk with someone.

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    Staff

    Reviewed Sept. 17, 2015

    My daughter & I spent EXACTLY 1/2 hr. with a TOTALLY incompetent cashier (Macg on name plate?-register 8). Bagged our own items! & while we waited for a non-existent mgr. he made fun of customers. He didn't know how to give gift receipts!

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    Customer ServicePriceStaff

    Reviewed Sept. 17, 2015

    I was in your store #01551 in Franklin, WI. I noticed a writing desk by Better Homes and Gardens called The Maddox Crossing Writing Desk. I went home and looked on your website and it was not there. On 9/9/15 I went back to the store to buy the desk. I struggled by myself trying to get that heavy box into my shopping cart. NO employee offered to help. I got it to checkout and then struggled trying to lift the box into my car. Got it home and put it together and was very happy with the desk. This past weekend I looked on your website once again and the desk was now on your website and for $30 less than what I paid in the store. Plus your website offered free shipping.

    Today 9/16/15 I went into the Franklin store and your customer service manager would not credit me the $30. In the store I paid $149.00 plus tax, on your website the price was rolled back to $119.00 plus free shipping. He told me the UPC code on my receipt does not match the same UPC code on the online desk. He then stood there and told me it was not the same item. After I put the desk together I took a picture and I showed it to him. He would not budge. He said everything is done by numbers at Walmart. I said "you are never wrong?" and he so arrogantly said "no we are never wrong"

    If I would have waited a few more days I could have just ordered it and saved myself the hassle of lifting that damn thing from the store to my car to my house. So now I am writing this review to tell you how much Walmart sucks! $30 may not be much to the Waltons but $30 is a lot to me. The Waltons can take that $30 and shove it where the sun don't shine. God forbid they lose $30 out of all the BILLIONS they have. Because of this little incident I won't be back to Walmart anytime soon or ever for that matter. Good day!

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    Reviewed Sept. 15, 2015

    Order #** was placed on 8/29/2015 Walmart site to store. Canceled on 9/14 by Walmart "lost in transit". Reorder on 9/14/2015 with new delivery date of 9/29. 30 days delivery date since I placed the original order.

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    Reviewed Sept. 15, 2015

    I bought an iPad Air from Wal-Mart 2 weeks ago and the very next day 2 of my colleagues also bought this iPad, all we 3 bought same iPad, same shipping address, but my order got cancelled and who bought after me got it shipped. I hate Wal-Mart.

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    Installation & SetupStaff

    Reviewed Sept. 14, 2015

    I talked in length to the female individual regarding the problem---several times it was necessary for her to consult with her supervisor, IAN, in order to answer my inquiry. After purchasing a new 24"-D series TV, and hooking it to a splitter in order to service another smaller TV in separate room. No luck with reception, visually or audibly. This splitter was replaced with a new one ($20)---reception remained the same. I was assured that the splitter was not the problem by the female. After insisting to talk with the supervision---I was told that sometimes they worked with the splitter and sometimes they did not work under these same conditions. He basically blew me off and refused to talk any longer to resolve any problem. There is nothing in the Vizio instruction booklet relating to this problem. My antennae was inspected and is okay. Consequently, I am out of pocket at least $50 without any help in sight.

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    Reviewed Sept. 14, 2015

    I purchased a 50' Emerson TV during Black Friday and yesterday it stopped working. The red light does not go off unless you unplug it. I decided to go online to see what was wrong with the TV. To my surprise, I am looking at all the complaints. Why is Walmart nor Emerson taking responsibility for this?

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    Staff

    Reviewed Sept. 12, 2015

    I was taking time out of my day and moved the riding cart backwards in order to plug it in. The manager walked in front of me and I said, "They won't run if they're not plugged in!" He ignored me. I finished and headed out the door. Stores just don't understand how important those riding carts are. I plug at least 2 or 3 a week at different stores.

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    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 11, 2015

    I went to Chicopee Wal-Mart at Memorial Drive yesterday, trying to buy 7 cushions for my couches, advertised in the aisle for $5 - I have pictures. At the register they were $9.97. The lady at register check with somebody and said that "those prices were for the last month. For this month prices are changed. We already change the prices in the register, and will change it in the aisle shortly."

    I ask for the manager. JOSE came in and said he is manager and "by law we don't have to sell you on the prices which were in the aisle." He said that "we never get a chance to change the prices in the aisle" but he said he is giving me compensation. I have to pay $9.97 for six, he will give me one for $5. He was very rude and disrespectful to me. He ask me to move from the line even there was NO customer behind me. He also ask his staff to put all my stuff back, seems like he was not interested in selling his stuff. I was a regular customer of that Wal-mart. I was purchasing from this store almost every day. I will never go back there.

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    Reviewed Sept. 11, 2015

    Something seriously needs to be done about the way they keep their fish. They shouldn't be allowed to see them at all. Tanks full of dead fish, the fish that were alive eating the dead ones. This is absolutely ridiculous and beyond cruel.

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    Customer Service

    Reviewed Sept. 10, 2015

    Email confirmations sent to another email not mine. 09/02/15 - 09/08/15 talked to Carlo, Archie, Wayne, Haquim, Natalie, Ashley, Antoinette (most caring), Amy, Sharon, Marlon, Will, Germain (least interested), Lynette, Stephanie, Tawanda/Texas Corporate Office WHO CLAIMED THIS WAS CHANGED EXTERNALLY yet Manage Profile had my email address (not Ex's). I have placed prior orders all year without this problem, those who checked their different screens saw my email, those who only pulled up by order number saw ex's - which did not occur on prior orders so why now when I have not changed anything. Even the $15.00 e-card confirmation (on e-card sent to me) went to ex's email.

    If this occurred under a violent divorce situation where the ex was not to have wife's info and she was killed, what then??? Would Walmart.com continue to claim external changing? It is a good thing this is not one of those situations. Nonetheless, none of my inventory, items, costs, payment method, delivery addresses, billing address, etc. should have been sent to ex and was. I have three forwarded emails from ex that Walmart.com sent to him. I have requested he send me any others to which he has not.

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    Reviewed Sept. 8, 2015

    On 9/5/15 we went to Walmart on Topsy Lane store #01648 to refill our 5 gallon Bottle Water. They have two dispensers and we used both when we noticed there was something green and slimy on one of the dispensers. We removed our container and took the slimy green thing with a paper towel we had and rinsed our bottle. We took it to the customer center and they said they would place a sign. We asked if they could replace our 5 bottle with a new container since who knows what that was and didn't want that to contaminate our gallon. They said they would not. Did not say anything else and left. We had to throw our bottle away since we did not want to take a chance. They did keep the sample we took so we don't have pictures.

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    PriceStaff

    Reviewed Sept. 7, 2015

    My Walmart's store experience is turning me into a second-class citizen as manager's new return policy becomes into effect. You're considered a criminal first then a customer. Because I wanted to return a broken item costing $3.49. Yet their global ethical policy is integrity and their behavior is to disbelief the customer. Calling corporate to discuss the situation put me in line for Loss Prevention. Let me tell you Loss Prevention, you lost a customer. I have paid $200 in products the day before at the same store and they called security instead of store manager for a $3.49 item. Yup your fraud management is winning, your profit management is losing. How do you determine who is committing fraud may be difficult, but it should not come at the expense of paying customers.

    Why should I jeopardize who I am for Walmart's policy? I learned a long time ago something cheap comes with a price. Is the price being arrested and then having to explain to employers what happened worth the few pennies saved at Walmart? And for all your customers you created a second-class citizen. Join me and don't forget to price match when you shop at Target or Kmart. Management don't forget social networking does work.

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    Sales & MarketingPunctuality & Speed

    Reviewed Sept. 6, 2015

    The Walmart in Madisonville, TN is just a sample of a much bigger problem. I have visited this Walmart numerous times. I visit Walmart on average three to four times weekly. Of the 20 plus POS (point of sales) checkout lines operated by humans there is only up to three open at any given time. I have even seen the POS that sell tobacco products are closed. There are rare occasions when there are three open like a tax-free weekend on Saturdays or during peak hours. The self checkout POS are out of order many times and most only take cards, no cash. I have never seen all of the self POS working properly on my frequent visits. I am guessing this is partly a cost cutting measure to ensure that labor hours is low as possible.

    This problem is the same as Lenoir City, TN Walmart minus the self checkouts POS - when operating they seem to take cash. I sometimes will pay more for a product just where I don't wait ten minutes to give my hard earned cash to someone that thinks they're doing me a favor because of short staffed or POS not operating. I would like to see Walmart management to go visit Home Depot and see how their cashiers wait for customers and don't leave their POS just because it is slow. I love how they ask if I'm ready to check out. I have never waited more than three minutes at Home Depot.

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    Customer ServiceStaff

    Reviewed Sept. 6, 2015

    Me and another associate was playing and I tap her on the arm and she reach back like she wanted to hit me so I grab her arm and I said I thought we were better than that and she walk off laughing. I went on about my day. Well when I return to work the next day I was call to the office and questioned about the incident and I explained to Angela and Chase about what happen, Chase took notes that I was not allowed to read and Angela in a nasty manner said I was suspended and I needed to leave the store and not come back until I was call, treating me like a criminal, have work for the company four months away from ten years.

    She investigated by talking to other employees who too said we were playing, even when she try to intimate them to say something else, one associate even said that she thought she needed a lawyer the way she was yelling for her. So a week after being suspended I was told I was fired. I tried in good faith to contact higher up only to get the runaround. It is sad that you can work for a company even while going through chemotherapy and going to different stores to help out to get slap in the face. The whole reason behind this is because the young lady who brought the allegation was inputting for another associate and I told and two of the pharmacist fill c2 prescription that weren't sign and one took the prescription from the pharmacy to get sign and I was going to expose them so they plot to get rid of me. This company don't look out for their own when you can't even go to higher up.

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    Customer ServiceStaff

    Reviewed Sept. 6, 2015

    I called to speak to someone in the electronics department which took 6 call returns to the operator and about 24 minutes of being put on hold. It then took less than 30 seconds for a woman by the name of Ionnie to interrupt me in the middle of my sentence to tell me that they don't have the product that I wasn't even able to finish telling her that I needed. Then as I asked to talk to someone else a man by the name Hector answered explaining to me that they have a whole bunch of other products that I don't need. I asked if he could at least check because I had been on hold for 25 minutes and that I'd really appreciate it, if he could please just humor me and check. That is when he was telling me that they don't sell it; as I was thanking him for at least checking he so rudely said, "yeah" and hung up before I could finish my sentence.

    Have worked in retail such as Target I can completely understand how not answering the phones can be very easy especially when you have tons of people needing your help. However the guest service I was presented with, I not only feel but strongly believe is unacceptable by any means! Not only was it slow, your employees wrote me off before I could even explain or finish telling them what I needed. Not to mention being on hold for 27mins:08sec then having Hector hang up on me. If this is happening to me, what makes the store manager or even the district manager think it's not happening to other customers, turning them off from shopping at the Walmart in SJ, CA off Story Rd as well?

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    Reviewed Sept. 4, 2015

    Horrific experience. Ordered patio furniture. Months later, it arrived. 1 of 6 chairs had TWO RIGHT LEGS. Escalated it. Sent a leg and holes didn't match up! Sent a whole chair, it's lost. Awful!

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    Staff

    Reviewed Sept. 4, 2015

    First off I have post graduate degree in management from a accredited university and 30 years in management - The micro management system at your corp is Poor to say the least! Your store managers act in a THUG mentality-- The directions they give are confusing and defraud the clients and vendors! Also defrauding the company (I have proof). I have already numerous examples on cell tapes and photos which I am more than willing to share with interested parties. Your management skills are poor. Your personal likes do not help the company profits and the THUG approach to employees is beyond any acceptable norms.

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    Sales & MarketingPrice

    Reviewed Sept. 3, 2015

    Yesterday I was in Walmart to purchase some tee shirts. After I found some I liked, then I went over to look at laptop computers. I saw an HP that I liked that had a price of $332.00. I liked the looks of the computer and I purchased it. After I got back home, I wanted to learn more about that model. I went on Walmart's website and found the same model computer was on a clearance sale at $295.00. I thought if Walmart is advertising it, then they should honor that price. I paid a $37.00 difference than what Walmart was advertising.

    I printed out the web price, went back to Walmart and talked to a rep in Electronics. He said that all Walmarts have different prices. I said but it is owned by one company. They would not honor the web price unless I went back home, about ten miles, brought the computer back to the store, take it to Returns and return it for a refund, then try to buy it back after I proved that the website advertised the same one at a lower price. I think that if Walmart puts a price on its website, a customer should not have the burden of proof put on the customer them to verify the lower price. I did not return it. It was too much of a problem for me. I just won't shop at their stores.

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    Coverage

    Reviewed Sept. 1, 2015

    Walmart put a $100 hold on my bank account for a $20 gasoline purchase using my Debit Card as a Credit. I always buy my gas this way, everywhere, and NEVER has a hold been put on my account. There were ample funds to cover the purchase. My bank informed me it was Walmart who put the holding it. The Walmart #** Manager informed me that it is ALWAYS done that way. Walmart Corporate Customer Relations informed me it is a known issue, and that they are working on it. Not everyone, including myself, has a spare $100 to let Walmart hold, which could last up to 2 days, for the privilege of buying $20 of gasoline. If this is their practice, then they should make customers aware of it "at the pump, before purchase" to avoid this situation. Luckily, this time, I had the $100. Next I may only have the actual $20. So, for anyone reading this, it's just a heads up on the practices of Walmart.

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    Verified purchase
    Customer Service

    Reviewed Aug. 31, 2015

    I ordered a computer online last week. Not only the computer was not available but my credit card was charged twice. I called their toll free number, stayed on the phone for many minutes and was finally told that I have to email my situation to this email address wmcmprs@dms.wallmart.com. I DID. Does anyone care to guess what happened next?? The email bounced as invalid... So the moral of this little story... if you have plenty of time in your hand to run after your money order from Walmart. But if you are a working stiff like me please consider other options.

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    Verified purchase
    Staff

    Reviewed Aug. 31, 2015

    I had just came back from vacation and Jim and Will had me underneath the shelf by myself. Work me harder than the other maintenance workers. We don't have enough people on staff. Will said I was not productive. Oh I do the carts by myself because they took my help away. But I was not productive.

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    Customer ServiceStaff

    Reviewed Aug. 29, 2015

    I was at Wal-Mart trying to buy a TV and the person helping me was not helpful and very unprofessional. He said that he would check to see if they had the TV and every item that I would ask about, he said he was out or that the only one they had was a return. And I asked about getting the floor model and he said that they were not for sale. Also, when I tried to get a phone, I asked for a brochure. I was told, "What do you need that for?" with attitude. I do not recommend ever going to the Wal-Mart in North East, Maryland. They are very.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 28, 2015

    I placed a, pick up the same day, order. The item I ordered was a PS3 and it was supposed to have a digital voucher for all of us (a game) included. It did not. I contacted the customer service department for Walmart.com orders. I was told that a conversation was had with the local store manager and that I should bring the item back to have it swapped out for the right one. The following day, I went to the store to do so. I found out I was picking up the same item. So I took to the phone again and called the customer service department for Walmart.com orders. At this time I was told that what I had seen when I placed my order, was an error. She continued by saying that I can return the item for a refund.

    I am agitated at this time because only did I not receive what I ordered, I have made two blank trips to the store, which estimated a waste of about two hours. This was supposed to be a site to store order. An order that you place online and pick up within minutes in the store. I requested to speak to a supervisor. Once I spoke with her, she was like "ma'am, how can I help you." I said I needed them to honor their advertising from which I placed an order. She offered a gift card to replace the item. I was supposed to receive it within 24-48 hours. This was on the 19th, I have yet to receive it.

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    Staff

    Reviewed Aug. 27, 2015

    On July 7, 2015 John ** purchased two gift certificates for $40.00 each that were sent to Littleton, Colorado. They were happy anniversary gifts for Alex ** and his wife Theresa. They tried to use the certificates last week and it happens that one of the cards read only $0.40. Walmart suggested that this situation should be clarified in Md. He stopped by a nearby Walmart but they were unable to help them, claiming that anybody could just enter the store with the same complaint without proof. He plans to go to the Rosedale office and submit all the documents that he has handy as proof that he purchased them. When Alex ** tried to cash his and showed only $0.40 the person deleted the amount and now it shows -0-. All this can be confirmed by talking to the Littleton area store.

    I find all this very suspicious. It makes me wonder if this mistake was made on purpose. Pls. advise next step to get the money or what additional information can we get from each store, Maryland and Colorado.

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    Customer ServiceSales & MarketingPricePunctuality & SpeedStaff

    Reviewed Aug. 27, 2015

    Very disappointed. I asked an employee for a price check on a lampshade that I wanted to purchase but didn't have a tag. Mary ** (employee) said no one could help me. Ridiculous. I asked her to call someone that could. Her response was, "No one could help you." She raised her voice at me. I was shock for the level of rudeness and lack of work ethic. She clearly need more training. After a long time she finally called the manager, but never showed up. Also they have some items (pillows) displayed $5.88 and charge them at the register for $7.88 (false advertisement).

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    Customer Service

    Reviewed Aug. 26, 2015

    I was recently in this location today, August 26th, around 2:00 p.m., and this is the only store I have an issue in. With that being said, I am always followed by associates when I HAVE NEVER, REPEAT NEVER STOLEN ANYTHING FROM THERE!!! I frequent this location almost everyday and asked to speak to the manager about this issue because if it happens again I'm going to file harassment charges, and of course this manager is always in a meeting. I also go to the Rocky Mount location but am close to Nashville. I have never had this happen at any other location.

    I understand the employees have a job to do. However, if you see me on their camera and obviously I'm not stealing, then leave me there hell alone. I have a three year old, and trust me that is far more important than going to jail over any merchandise. I do not want anything I cannot pay for!!! I don't know what their issue is or if I may look like someone, but I am highly pissed because I want to spend money in your store. But if they don't want my business, I'll go elsewhere. Something had better be done because I'll be glad to contact a lawyer otherwise. My phone number is **. If there are any questions please feel free to contact me at any point of the day.

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    Customer ServiceStaff

    Reviewed Aug. 25, 2015

    I was out due to back problems and I ended up having to quit. I called and let them know, even the HR lady and they were supposed to put me in the system as terminated. Well since I am unable to work I had to go to the state for help and can't cause I'm still an active employee. They will not give me proof that I am terminated! So here I am struggling to get food for my family because they can't fill out a little piece of paper saying I no longer work there and I've called and called, even spoke with management but they don't deal with that HR does. But I assume she just doesn't like me which isn't right cause this is hurting my family! Top that off... I was harassed every time I went to pick up my paycheck because I did not have direct deposit. Never again will I work there or recommend anyone to. I regret it!!!

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    Customer ServicePriceStaff

    Reviewed Aug. 25, 2015

    I'm writing the letter in regards to an experience I had in your Fort Wayne, Indiana Apple Glen location that is still unresolved due to an overzealous Loss Prevention Associate making the wrong call. While shopping the store, a store where I've spent thousands of dollars and perhaps even hundreds of thousands over the course of my shopping in the store, I proceeded to the register to ring up my items: two bottles of wine, a package of breakfast sausage, a tomato, a toy for my son, and an onion.

    I called the cashier over to the register to enter in my ID information for the wine. My son was helping me ring up the items and I received a call. As I was talking, I remembered that I had to go to pick up a prescription for son, so I gathered our bags and went to the pharmacy. What I didn't realize is that I hadn't completed the purchase by either swiping my debit card which was in my hand, or entering my pin. Because I was so distracted by the phone call and thinking about the prescription, I had a scatterbrain moment and didn't pay. After seeing how long the line was in the pharmacy area, we started walking down to the other end of the store to leave. Before getting to the door, a manager asked for my receipt. I started looking for it and told her that I must have left it at the register.

    I then started to realize that I didn't even remember entering in my pin information so I walked down to the register where I was asked the cashier, "did my card go through?" She replied that she canceled the order. I told her that I'd like to pay for the items and from that point it seemed as if everything was ok. Not even a minute later, the associate who approached me at the door came back with another employee and said I couldn't purchase the items and that I would have to go into the office.

    In the office, they proceeded to enter my information into the system and notified me that if this happened again, it would be an automatic felony. Why should my personal information be entered into this system for a mistake? ALL this, while with my son. I was upset but cooperated. Apparently, my items rang up to $39 which is over the allowed dollar amount for theft. The police was called and I was arrested ALL WHILE MY SON WAS WITH ME. I want to be clear that my behavior while in the store did not indicate a person who was trying to steal. I went to price check, went into the gardening section where there was a clear opportunity for me to leave out of the store, rang up my items, called the cashier to enter my ID, never immediately left the store after walking away from the register & even cooperated at the door. I made a scatterbrain mistake and was treated like a common criminal.

    Now I'm in a position where I have to hire an attorney to get this charge dismissed, as well as miss work, and now considering filing a suit for being profiled in your store. I will never shop at your store again and will make it my business to make sure others don't as well. I work everyday to pay my bills and shop where I want and I don't appreciate being treated so poorly. The Loss prevention associate never even watched surveillance to confirm any of my story. He saw me at one point in the store and made a extremely poor judgment call. He was very unprofessional and unwilling to think logically. If he saw me at every point in the store, he would have been able to make a logical assumption.

    What's most upsetting is that I try to protect my young son from having to be in any situation like this and he's a point where this could be a memory for him later in life and I'm upset about that. He has to see at a young age how people are wronged due to faulty systematic ways of operation. I was humiliated for items I really didn't even need -- had more than enough to pay for.

    It was a bad call and it's caused a chain reaction of events that are truly unnecessary and a waste of taxpayers money... A group which I happen to belong to. You had an Loss Prevention Specialist waste time on long time customer while he could have been catching actual criminals! If this is how you treat your paying customers, I definitely don't want to spend money with you.

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    Customer ServiceStaff

    Reviewed Aug. 24, 2015

    I bought laptop from Walmart at Long Beach Towne Center, Carson Blvd, Long Beach and I wanted to return it on next day. When I called their customer service on 8/23/2015 at 8:05 pm she hanged up phone without listen to me. She does not have any manners at all. I want to register complain against that customer representative. I had never met such kind to people, it was so rude.

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    Customer Service

    Reviewed Aug. 23, 2015

    I have been going to your Bryan Ohio store for many years now and the service is getting worse. Went today 8/23/2015 and had to wait 30 minutes in line for cashier and once she started my order it took another 15 minutes. Store only had 3 lines open. I have tried this store at different times of the day with always a long wait due to not enough registers open. I spend between $150-$300 a week in your store and I will not be going back. When I called the phone # I was given for the store manager Jamie ** it told me that the voice mail was not set up and disconnected. This tells me how well you value your customers.

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    Customer ServiceStaff

    Reviewed Aug. 22, 2015

    Never have I experienced a bad Walmart visit until yesterday! Employee was VERY rude and had a smart mouth! The lady acted as if I did something wrong to her, when simply I just wanted cash back. This is YOUR job & YOUR job is to make sure you treat your customers with respect and to make sure your customer has a highly satisfied visit and neither of those two things happened yesterday.

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    Customer ServiceStaff

    Reviewed Aug. 21, 2015

    I was visiting family when we stop into Wal-Mart in Westbranch, MI.. I was standing in line to purchase lunch meat from deli.. I was standing in line for over 15 minutes. Finally the lady which I'm pretty sure was the manager ask me what I wanted - I told her. She ask how I like it slice - told her very thin so she proceeded to slice it thick. I ask her can she slice it a little thinner she started to have attitude and slams the packet of meat down and says "Is that thin enough for ya?" I end up just leaving because of the lack of customer service.. I ask another worker - what was her name and they gave me her last name which was **.. I love Wal-Mart but next time I visit my family I will not stop in. Learn some better customer service skills!!!

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    Customer ServiceStaff

    Reviewed Aug. 21, 2015

    I went to the Walmart closest to where I live to purchase a money order. I swiped my debit card to pay, it approved the transaction but when the money order tried to print, there was nothing typed on it. They received an error on the machine and register. I stood there 45 min waiting on the 5 employees to fix it. Finally someone was able to cancel the transaction in the register and refund my card. I went to another Walmart and purchased a money order for what I needed. A week later, the other Walmart charges my card for the money order that I never received because of their issues not mine. I have been treated like trash by incompetent employees. I feel that I was robbed. They could care less telling me to call back in the morning.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 19, 2015

    I had hope for Wal-Mart when I researched other employees' reviews. They talked about flexible work hours, care for the employee, etc. This is not what I experienced at my local Wal-Mart. During the interview, each manager asked me what my availability was. I made it very clear that I can only work part-time, mentioning college, but that I had no preference as to working in the morning, afternoon, or night. Once I got accepted and signed the papers, it's as if management became very nasty with me.

    During CBLs (computer based learning) I had one person telling us (new associates) one thing, and another telling us something else. CBLs take more than one day to complete. It tells you of procedures and what you can/cannot do, basically like orientation. The trainer told us that we could leave whenever we had to, and I made sure that I put that into good use since I was having family issues at home. However, the manager wasn't very happy with me leaving at the same time everyday. She began to get personal with me while fuming, asking me "What, do you still have another job, or something?" Because other people were turning around to look at her, I decided to give her a peace of mind and reluctantly told her about my family issues. I immediately felt very uncomfortable with management and their inconsistency.

    Then, on the first day on the job, I asked the trainer where I could put my stuff and she instantly brushed me off with a "you're not my problem anymore" attitude... all because of a simple question. I then asked her if she knew where I was supposed to meet my supervisor, and again, she said "I'm not a part of that. I don't know" and said nothing else. I was not eager to hear what else they might snap at me for.

    Once I finished my orientation, the supervisor dumped me with hours (45 hours per week, despite me saying that I will only work part-time). At first I thought that it was just because I was supposed to be shadowing someone that worked those hours, since he said "Ok. This is who you're going to be shadowing this week. These are her hours. She'll show you everything that you need to know." But, as I looked at my future schedules, I realized that this was a permanent schedule, so I confronted my supervisor and told him about how I'm going to school and have other obligations going on, and that I clarified I could only work part-time hours. He said that we could sit down and talk about my other options, but that he had something else he needed to deal with at the moment.

    As expected, I had to be the one to approach him the next day. I continued the conversation I had with him and he explained to me that he cannot switch my hours until 6 months in, because I would have to be very knowledgeable. The conversation ended with a rather insistent closing when he said, "The reality is, I can't switch you after 6 months, ok?" I was furious with their miscommunication, the non-negotiable hours, and rude management. I wrote a resignation letter effective immediately instead of actually talking to them or leaving a two-week notice because of obligations outside of work. I mean, they're okay with being indirect with me by assigning hours they knew I couldn't work but trapped me in, (that explains their passive faces when during the interview when I told them I'm only available part time) so an indirect letter couldn't hurt them, right?

    Needless to say, they weren't very happy and the manager who received my letter insists that they didn't know I quit. Funny thing is, it's been three weeks and I called to confirm that my paycheck was on its way to my mailbox. They say that I haven't quit. So they've been assuming that I've went to work these past three weeks, on a 45 hr/wk schedule? No call, no nothing so I assumed they got the letter. Shows how much they keep track of their employees. I'm not one bit surprised about this. During my time there, I've encountered many associates who claim that Wal-Mart is "easy money" because all they have you do is zone for 5 hours straight after 4 hours of stocking and that you can take prolonged breaks and walk out, and they wouldn't notice. I've never personally tried it before, but after what has happened, I have found this to be true.

    I have never walked out on a job without leaving a two-week notice before, much less within a couple of weeks of starting the job. With previous jobs, I was very happy and upbeat. I loved helping customers, the duties I was assigned, and management treated me with mutual respect. I really never thought that I would be "that person" that everyone at the workplace instantly hated, and I never understood why some people do it - until now. I feel that Wal-Mart really showed me a new side to them that you don't see when you're only consuming their goods. They don't take into consideration what you can physically work, and management is unapproachable. You're not always going to have people that treat you fairly, but in the workplace, it shouldn't be an option - it should be a requirement.

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    Verified purchase
    Sales & MarketingPrice

    Reviewed Aug. 19, 2015

    I purchased a 7 piece dining room set which was advertised for 305.00. I received only 2 chairs, when I called Walmart/Way-fair who is their supplier, they said that they didn't ship the table because it is actually 1500.00 for the set. If go into a store and purchase something that is labeled at a price but it is actually wrong you must give it to me for that price. Walmart missed advertised something and charged me, that means Walmart should take that up with their supplier. Now I have to wait two weeks for a refund and find another table all because of their error. Oh and they said they were going to fix the website.

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    Customer ServiceStaff

    Reviewed Aug. 19, 2015

    RUDE AND DISAPPOINTING!!!!!! I called via telephone @ 10 PM at the Cromwell, CT location, which is a 24 HR store. Not only it took me 4x, it Rang and Rang and Rang... You get the point. When I did get an answer, the CUSTOMER SERVICE REP was RUDE and didn't wait for me to talk before SHE HUNG UP ON ME!!! What kind of service are these people trained for??? Are they getting paid to do WHATEVER THEY WANT??? My name is ** and by the way I shop there all the time, I will be looking forward from hearing from you WALMART PEOPLE!!!

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    Verified purchase
    Customer Service

    Reviewed Aug. 18, 2015

    DON'T TAKE YOUR CAR TO WALMART AUTO CENTER!!!! I took my car to Walmart to get an oil change. The car was running perfectly fine before the oil change. By the time I got home the car smoked really bad and caught fire!! Everything under the hood is burned. I filed a claim and it took them over a week to answer back saying that they inspected the car and that there is no proof they caused it!!! AGAIN the car was running perfectly fine before they changed the oil!! They refused to pay for any damages!!! There is no one to talk to!!!! It was brand new engine also.

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    Verified purchase
    Andy increased rating by 2 stars.
    After a positive interaction with Wal-Mart, Andy increased their star rating on Aug. 25, 2015.

    Updated review: Aug. 25, 2015

    I filed complaint about Christmas Central with the BBB. We bounced back and forth a couple of times, but finally they agreed to replace the timer. This issue is resolved favorably.

    Original Review: Aug. 18, 2015

    Purchased a Stanley Model 31215 Outdoor Timer from Walmart.com on 9/11/2014. Order was processed through their re-seller Christmas Central. Timer was shipped and received in good order. Timer failed 8/17/2015. I contacted Stanley regarding their 3-year warranty. Stanley informed me that all warranty applications should be processed through the distributor, Christmas Central.

    I contacted Christmas Central who said that Christmas Central warranty period is 30 days and that this item is out of warranty even though Stanley warranty is 3 years. I contacted Walmart.com who indicated that they have no influence with Christmas Central and that Walmart.com merely sells space on their website to various re-sellers and that Walmart.com cannot and will not assist in any warranty claim. Be wary of purchasing anything through Walmart.com as they obviously deal with re-sellers that have no interest in standing behind their products.

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    Customer ServiceStaff

    Reviewed Aug. 18, 2015

    A Walmart employee, Kathy, at store number 3780 in Fallston Maryland, screamed at me today. I had opened the door to the milk refrigerator and accidentally bumped the door in to her cart. She began screaming at me "All you had to say was excuse me! Yea, I'm talking to you! You don't know how to say excuse me!" In a threatening tone. I was terrified! Other store customers came over to ask me if I was ok and advised me to alert the store manager. I spoke with assistant store manager, Val, who was just as rude as Kathy. Val basically told me she wouldn't do anything about the situation and told me if I contacted their corporate office, they would just send her an email and it's no big deal to them. How unprofessional and rude to scream at your customers! Especially over something as little as bumping a cart!

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    Customer ServiceCoverageStaff

    Reviewed Aug. 17, 2015

    I recently stopped at the Walmart on 3950 W. Lake Mead Blvd, Las Vegas, Nevada to pick up a few items. A young man assigned to the greeter position at the door greeted me professionally. However, when I was leaving the store, things took a turn for the worse. The greeter asked to see my receipt and when I asked him why, he did not reply, so I kept walking to the door. He then proceeded to actually called me a "rude **" to my back. I turned around and asked him what he called me because I was just astounded, and he repeated, "I called you a rude **" without hesitation. I was so shocked and upset that I left the store rather than confront him or ask for the store manager to report his behavior. I only hope that this is not acceptable customer service at this store and that this young man is appropriately counseled at a minimum.

    I didn't get his name, but he was the greeter at the door at 1:30 p.m. and had distinctive waist length black hair, pulled back in a long ponytail. Checking customers' bags on the way out makes no sense whatsoever and as far as I can tell, is done arbitrarily targeting people with one or two bags. I'm not sure if the greeters take it on themselves to perform this task, but it's invasive to check purchases this way and I'm sure the policy would not hold up to any legal scrutiny.

    What if I have personal items in that bag that I didn't want anyone to inspect? Your stores have camera and security teams who should handle shoplifters. I have personally witnessed thieves stuffing items in clothes while you check honest customer's bags at the door. By the way, I reported that incident to a clerk on the floor as it was happening and was met with complete indifference. This policy is completely disrespectful to your honest customers and encourages thieves to find more creative ways to steal from your stores.

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    Reviewed Aug. 17, 2015

    Black Friday 2013 TV Emerson is JUNK! This TV was never abused, and only worked for maybe 200 hrs. Now, you hear sound, see lights, but NO picture! Pure junk! WAL-MART SUCKS FOR SELLING THIS CRAP! Never buy ANYTHING electronic from Wal-Mart. They quit carrying this brand, and now are carrying another crap brand that'll (for sure) be the next JUNK!

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    Customer ServiceCoveragePunctuality & SpeedStaff

    Reviewed Aug. 17, 2015

    I was an unloader during the late shift at Walmart. I'd worked for them for about six months, from January to July. I was always on time for work. I did my work and very rarely gave issue to anybody. And while I didn't care for the job, I did it because I needed the money and I wanted to do the absolute best I could do. One day during my shift I used the family restroom near the back room. I'd forgotten to lock the door and a customer walked in and saw me as I was sitting on the toilet. I covered my private parts as to hide them from her. I'd thought nothing of it the rest of the night until 11 PM (I worked 4 PM to 1 AM) where I was called back by my Co-manager Hector. He told me the customer had believed I was doing something inappropriate in the restroom.

    Instead of calling me back to give me a chance to actually defend myself I was given the pink slip. This was "the customer is always right" at its absolute worst. They automatically assumed that this customer, who walked in on me, was telling the truth, instead of me, who had never shown to have any sort of inclination towards this. And they told me I was lucky to just be losing my job and not to be getting arrested and charged as a possible sex offender. As I said, I was never given a chance to defend myself.

    I then attempted to appeal and try to get my job back but Hector and Kimberly, the two managers who had fired me the night before, "misheard" me when I tried in vain to defend myself last night. What I said is "I shouldn't have been in the restroom but I wasn't doing that." ("That" referring the alleged inappropriate conduct), and what they heard was "I shouldn't have been doing that." So either they weren't listening or they were just covering for themselves to make it seem as if they had given me a fair chance to defend myself, when it was obvious they hadn't.

    Walmart took me, a person who nobody had major issues with, who got along well with his co-workers, and who took any job he could without complaining, and tossed me aside so they could avoid a lawsuit. Walmart claims to care about their employees but this just proves to me that the only thing that Walmart cares about is money.

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    Customer Service

    Reviewed Aug. 16, 2015

    I have been working in HBA cosmetics for more than 5 months. I was actually moved there to help the dept manager. These depts are actually 2 in 1. I was told that once I moved over there that I was to take control and handle dept 2 while the dept manager handled only dept 46. These two depts were suppose to be split up but never was. So at this point I am still over in this dept acting as and being told that I am the supervisor, but not getting paid. The actual dept manager is now on leave and I am still acting as dept manager with no pay. Now my hours have been cut from 40 to 22 because of my availability is closed.

    I do understand the entire issue about that but if I had been given the position as promised this would not be an issue because dept managers do not work weekends. This issue is just wrong on so many levels, it feels like my management doesn't care and I just feel used... What do I do? I have even called and emailed home office, no response... Smh...

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    Customer ServiceStaff

    Reviewed Aug. 15, 2015

    I went to Walmart on August 13th at approx. 4:30, to return the wall mount. I explained I had bought a sofa table instead of the wall mount for the 1299.00-60" Visio 4k TV we purchased at the same time as the mount. I was told by the assistant manager Heather they would not return anything over $50.00 without a receipt. I explained I spent a lot of money there and had no need for the mount, she sent me away, basically did not care. I called and spoke with the GM (I asked to speak with the GM when the associate answered the phone, I think his name was Eric) on august 14th at 12:10 and explained that I did not need the mount, he told me to bring it back in and they would take care of me and next time make sure I save the receipt, he also asked my name and I thought he wrote it down.

    August 15th I returned to the Albert Lea store with my mount in hand. I went to customer service and explained I was turned away on Thursday and had since spoken with the general manager who told me to bring it back and Walmart would allow me to return it. The customer service associate called the assistant manager and AGAIN I WAS TOLD THEY WOULD NOT RETURN IT!!! The associate told me "YOU WERE NOT ALLOWED TO RETURN IT A COUPLE OF DAYS AGO AND YOU CAN'T RETURN IT NOW". I have bank statements to show the purchases at Albert Lea Walmart which total over 2200.00 in the month of July of 2015, if anyone from Walmart gives a **. I have to say that I have never felt so humiliated at a place of business in my life and I will never step foot in Albert Lea Minnesota Walmart again. I will gladly tell others about my experience with Albert Lea Walmart.

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    Staff

    Reviewed Aug. 11, 2015

    Very bad experience at a location in Louisville, Kentucky (Diann Marie Rd.). My husband and I brought back a nextbook that was purchased. We first spoke to Belinda and explain to her that we didn't have our receipt but we have our Walmart card, which was how we made our purchase. She noticed that we didn't have our power cord. She asked us to go home and get which we did. Came back and she couldn't do it. Was treated badly. Ask for manager which name was Tina. She came and told us to leave HER STORE... It get much worse. Would appreciate if someone will contact me about this matter.

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    Reviewed Aug. 11, 2015

    I went to the Walmart on Hwy. 14 in Lake Charles. I was horrified at the condition the fish were living in! They had so many dead in the tanks. The other fish were eating them! One particular fish was feasting on the eyeball of another fish! The tanks were dirty, filthy, and the fish were obviously not being fed! I bought 2 goldfish yesterday & I looked in the bowl today to find one dead. I think Walmart should stop selling fish because no one is taking care of them!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Aug. 9, 2015

    I was hired on as an overnight grocery stocker on 9/2014. I have not so good vision and I was thinking I would work at my neighborhood Wal-Mart for a few months and earn a few checks to purchase my glasses. To make a long story short my managers were impatient, harassed and mistreated me. I was a good employee... Always on time for work, had respect for all my coworkers and worked as fast as I could. The week before my store opened my managers gathered us up at the front of the store to let us know we were all doing great. After the brief meeting one of my managers gave me my assignment for the night so I went to go do it. About 5 minutes later one of my managers who was supposed to be off for the night called me into his office and said he needed to talk to me.

    He told me that he's noticed that "I talk too much to my coworkers when I'm supposed to be working" and pretty much told me to just "shut up" and "hurry up while I was stocking" because he had "other things for me to do" in those exact words. He then started to accuse me of doing things that I never did. He says I had "put the wrong price labels on wrong items". That's just total BS and that was the last straw. He then said "he should give me the pink slip" but no I felt he was just playing with me which I didn't appreciate either so after that I just clocked out and went home never to return. I quit. I wasn't going to be disrespected like that in front of another assistant manager either. They could take their $8.20 an hour job and shove it.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 9, 2015

    On August 6, 2015 I was told by Co manager (Charon) that I was written up by the overnight manager (Joanna **) and terminated for leaving the job without getting in touch with her and not finishing my task before leaving. I was an unloader and the new shift is 2-11 (was 4-1). Ok on August 5, 2015 I clocked in at 2 to get started with my job. I went to task in to see what the tasks were and found out there weren't any as usual so I went to receiving to see was the backroom set up for us unloaders in which is wasn't as usual. So I knew we had to set up the backroom on our own as usual. (On good management days they will set the room up for us.) Before we could get a chance to set the backroom up for the GM unload, we had to work four pallets of remix which consisted of paper and chemicals. It was five associates scheduled 2-11. I loaded my cart up with freight and began to stock.

    After I finished that cart I was told by Charon and store manager (Mike **) to do the picks in grocery which had 45 items. Keep in mind I'm doing this while my other co workers are still stocking and it's already 10 minutes until 3. We suppose to start unloading the truck at 2. After I got through with the picks I went back to help finish stocking. We all got finished around 3:20-3:40 and started to get set up for the truck. We brought in pallets, carts, and rollers and it was a little after 4. Hmmm that's what time we use to start on the truck until the system changed to 2-11. So we was two hours behind on the truck.

    Ok we was scheduled 5 people including one person who does break pack boxes. So that leaves 4 people to unload a 1900 piece truck, one thrower, one picker on one side of the roller and two on the adjacent side. The fifth associate push the freight down the line and help take off until there's enough breakpack boxes for the associate to start on. Since that associate is not on the line to help push, that leaves one of us pickers to go push down the line. Some of us pick off quicker than others grabbing multiple boxes while some pick of slowww grabbbiiinnnggg oonnneee box dragging and if you got two people going slow then it makes the whole unloading process slow. The quick picker can pick off fast all he wants but it's no good when he don't have the help and especially if the freight is not constantly flowing down the line. So therefore if no one works together then the truck will not be done in a timely manner.

    Time goes by and we not finished with the truck yet and the pallets were filled up so we had to pull to the sales floor. It was a little past 8pm and no one haven't been to lunch yet. No overnight manager came in to give us any instructions on what to do so we continued to work after we reset the backroom back up. It was going on 9pm and one associate had to leave because he had to cut time. We still had a good bit left on the truck.. about an hour and half. We did what we could with what we had up until 9:10pm-9:15pm where we went to lunch. I clocked out at 9:16 and came back at 10:16 which gave us at least 45 minutes to finish working.

    When we came back to receiving we saw the frozen/dairy truck being unloaded. We was told to help pull the frozen/dairy truck. After that we had to pull the remix to the floor. Another associate left due to an unknown cause so that leaves me and another associate to finish pulling the remix truck and get back on the truck to finish unloading before our scheduled time which is 11pm. It was 10:50. We got back from pulling the pallets to the floor. There was freight still on the line so I finished picking them off while the other guy was on the truck. It was 11pm so I went to go clock out. My shift was over.

    Ok so I was informed that I left the job. I did not leave the job early NOR did I just walked out. I went to go clock out because my shift was over. Ok now, I was also informed that I didn't let the overnight manager know that I was gone. Ok it's 11pm.. time for me to go home. So I'm suppose to let the overnight manager know that I'm leaving when clearly it's time for me to go? The manager was aware that the truck wasn't finished at 11pm. The overnight manager Joanna always tells us to come to her before we go home and if we don't finish our task we will be held accountable for it. Ok how three people are suppose to pull two trucks then one person leave and then finish the GM truck when it's already about time for us to clock out?

    Ok now what really got me 38 hot was when I went to work on August 6, 2015. I went to go clock in at several places but it kept saying invalid badge and invalid password and username. I was by the time clock by the office and told Charon that my badge wouldn't let me clock in (Mike ** the store manager was in the office as well) and he asked what time was I suppose to clock in. I told him I came in right at 2 to clock in and went to several places to clock in but didn't work and he said it's after 2 (it was somewhere between 2:10-2:15). A few minutes later he told me to go to the ad office and that's when he told me that Joanna wrote me up for leaving the job and not getting with her before I left. He just told me to leave my vest, badge, and discount card in the room and walked out the room.

    I went to speak to Mike about what happened and he said I was disrespectful to Joanna for not letting her know that I had left. Then he said if his boss call him and said to stay longer then he would do so. My thing is if you already planned to get rid of an associate, at least call them and inform them instead of having them thinking they have to work when they don't know that they been terminated. I don't think it was right to get written up for leaving on time especially knowing how many people we had left and what all we had to do before we start back unloading the truck. If I got written up then the others who did left should have too.

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    Customer ServiceStaff

    Reviewed Aug. 9, 2015

    Their employees are so rude, especially the cashiers upfront. No "Hi, how are you?" Or "Thanks for shopping, have a nice day/evening." People who shop at this lousy store are the reasons why these people have a job. Then, the lines are horrendous. Out of 20 or 30, like five are open. Who does that? I hate this store with a passion. Plus they're disorganized.

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    Staff

    Reviewed Aug. 9, 2015

    My daughter has worked for Wal-Mart for 1yr. She has always been very flexible to work in any department they need help in. This past dept--Bakery needed her. She stated she could work in that dept. if she had day shift hours because she has a 1 yr old child. That worked for 3 weeks--The Store Manager told her she had to start working at 3am--6 days a week. She stated she only came over to the bakery because they said they could work around her schedule. The MANAGER then stated "It is not my job to work around my employees and make it convenient for them--it is what works for my store". She said "I need to transfer then", and he said "I have no other spot for you in this store". TALK ABOUT getting the SHAFT--what the heck is this?

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    Staff

    Reviewed Aug. 8, 2015

    Walked in to your store and first employee I see is a person sitting in a wheelchair. He is dressed very sloppy - stuffing his face with a jumbo bag of chips and washing it down with a 2-liter of soda and then burping very loud. I stood back and watched him for a few minutes. I thought he was a greeter but he never said a word to anyone coming or going. I think it is wonderful you hire handicap people but damn don't anyone make sure they are clean and they actually greet your customers. It's disgusting when the first employee you see is filling their face and could care less whether you're there or not. This is not a one time experience. It's happened a few times. I know handicap people have it hard but they should at least be clean and have a personality.

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    Reviewed Aug. 2, 2015

    I work for Walmart as an overnight stocker (technically I'm classified as maintenance, but the store hired me as that because then I get paid directly from corporate payroll rather than the store payroll). Today I was forced to stay an hour and a half past my shift to finish up work. The thing is I had finished my regular duties only an hour afterwards. I clocked out and started to gather my things to leave when my manager suddenly approaches me and tells me I need to go put some merchandise on a pallet. I informed him that I had already clocked out and he just walked away. After a minute he came back and said and I quote, "All fixed, you're clocked back in". I DID NOT AUTHORIZE OR AGREE TO BEING CLOCKED BACK IN. Is this legal for him to do?

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    Reviewed Aug. 1, 2015

    The conditions in which Wal-Mart keeps all their fish is horrifying. I have seen dead or half dead fish in tiny cups. This is cruel abuse toward animals. I have read many complaints, all which focus on this company's inability to store their fish in a proper sized home. Fish should not be put into tiny cups and left there for hours without care. These fish are unable to even move. This is disgusting and needs to be fixed. Stop the cruel abuse towards them, they deserve better treatment! If you can't give them the respect they deserve, then STOP SELLING THEM.

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    Verified purchase
    Online & App

    Reviewed Aug. 1, 2015

    Ok so Walmart so-called hires convicted felons. No it's a lie. I was in prison for 4 yrs, selling drugs in Camden, NJ...it was how I survived. I did my time. I was wrong for hurting my family and other families doing the wrong thing. I came home 4 months ago. I checked who hires felons. Walmart was on the list so I put in the app, got the interview, passed all three managers, took my urine (passed), only to get shut down because my background, which I told them about twice. I don't think its right to say you hire felons when you don't. It's so hard and I wish I can fix my past, but I can't. I need a job and I was excited because Walmart told me I was hired...only to be shut down.

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    Staff

    Reviewed Aug. 1, 2015

    Hood cream. Half & half. The purple container.. I can't find product number.. google it. Coventry Rhode Island Walmart never has it stocked. I go there 8 times a month and, out of those 8 times 3 times I will find it, the other 5 no. Why not because of lazy employees because it's good and fattening. And have of the customers pardon my french are cream alcoholics including myself 1st., am a cream half and half addicted. The stuff is like crack cocaine. It taste so good in your morning coffee..

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 31, 2015

    I worked for Walmart. During my period of employment I was not trained. I was thrown into the wolves so to speak. Then when the manager was notified of this he asked for me and a coworker to give Walmart a second chance. I and several new co-workers decided there and then to leave when we either acquired another job or just decided to leave. I just recently resigned and when I called to let them know I would be not returning to work, that I quit, the manager said then "since you cannot give me notice I will terminate you." How do you terminate someone when they quit really. I was not going to continue to work for less hours, even though I got a raise which did not make a big difference after hours cut from 35 to 20. I was not offered full time, only part time. And during my employment there I never missed any days - this is the thanks that you get for giving them a second chance.

    My rant is their practice of being supervisors is crap. They do not train you. They require you do their tests but never give you time to do them. They pile not only more work on you, but allow people to take off and you replace them plus your own area as well. I feel they were not reasonable with anyone that worked there. They did not care for their workers like they claim to. You get retaliation for even complaining about their attitudes. This place is not a place for anyone to work. I work hard and I would have given more of a notice but I feel the relationship that I had with them was not worth a week or two week notice.

    I recommend that no one work for slave drivers. You have no rights when working there at all. Management does not care for their Walmart workers at all. I feel that I was not in the wrong since I was given no training, and expected to do more than my fair share of work. To be quite honest I do not mind working but I will not be treated rudely and disrespectfully.

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    Customer ServiceStaff

    Reviewed July 31, 2015

    I have been shopping at the Tracy Walmart since I moved here in 2009 from Danville. Never in my life after shopping Walmart Hawaii, Walmart Pleasanton, Walmart Livermore and others have I been treated the way I recently was treated in Walmart. I had a cart full of items paid through the garden center and was on my way out. I was accosted by a woman employee insisting she HAD TO SEE MY RECEIPT. I understand Costco does this but I pay for a membership at Costco so I follow THEIR RULES. Nowhere in Walmart does it indicate for me to keep my receipt out I was going to be asked for it upon leaving. Ok, showed receipt for over 400.00 purchase and left.

    The following week I returned and wanted to enter thru the garden center to buy some dirt and plants and the doors were closed. When I inquired I was told that there was NO GREETER and that they could only have those doors open if there was a greeter. What the heck. I had to walk all the way around the building to then walk thru the store to the garden center, pay and go all the way around to my car. Employees in the store were rude and could care less about the customer. I had a return the next week and because the incompetent lazy clerk scanned only the first box of 4 coffee pods (they were all different), the store would not return the item because I was not returning the one she scanned, just two others.

    I called the customer service number over 2 weeks ago asking for the District Manager to contact me to no avail. I called again today asking for the Regional Manager to return my call. I was told that they would call me in 3 business days. The same thing I was told about the District Manager. One more item, several months ago I wanted to return two boxes of pod coffees (different ones) and I could not find my receipt. I asked for a store credit and was told a return could only be made with a receipt. I finally find the receipt and now am told it's been too long. It is obvious if you buy something from Walmart if you think you might want to return it DON'T BUY IT because they are a nightmare to return to. It would be nice if they updated their system and got with the times like Home Depot and Target.

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    Customer ServicePriceStaff

    Reviewed July 29, 2015

    Most items at Wal-Mart are not clearly price marked on the item itself or on the shelves. Went into walmart to clearance aisle and they had taped signs up that said "all clearance 50% off". Got to register and the associate called a manager who said that the signs were a weekend thing and they could not honor the 50% off. Also don't let them sell you a phone plan. Their associates have no idea what they are signing you up for. Went in for new service and phones for what I thought would be a certain amount a month and wound up with a phone bill double what I had been paying. When called phone co they said there was nothing they could do. Walmart also said there was nothing they could do.

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    Reviewed July 28, 2015

    My daughter bought these tilapia fillet in packs at Walmart. Curious, I checked the country of origin and the ingredients. Sure enough it has been exported to the US from China and it has Carbon Monoxide to preserve the color. I Googled carbon monoxide and found out that only is tilapia treated with CO but meat as well. I am angry that the USFDA should approve the use of Carbon Monoxide when in China it is not allowed to do so in their food. I have bought tilapia fillets before at Walmart and know that this is imported from other countries but never checked the ingredients until last night.

    Some say that CO is not at all harmful even though it is in our meat or fish. I have not opened the package yet but I know that I have ingested a lot of Carbon Monoxide from the meat and fish I eat especially when I order fish in restaurants. So don't be too sure that salmon with the very orange color is fresh or that red meat in the grocery of the shrimps. Gone are the days when butchers cut the meat for us. Now they are done in processing centers.

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    Reviewed July 28, 2015

    I bought chicken breast from Walmart on the 25th. My daughter unthawed it to find maggots in the chicken. I will never ever buy food from Walmart again. It's sad that a store will sell contaminated food to its customers. You just lost one.

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    Verified purchase
    Customer ServiceSales & Marketing

    Reviewed July 28, 2015

    I received a Walmart Gift Card in the amount of $50 as an end of the school year gift from my room parents. I took it out of the paper packaging so that it would fit into my wallet. When I went to use the gift card, it was declined. I called the number on the back of the card, and everything is only automated. I went online to try and register the card, locate the balance and/or research what to do, and apparently, even though my card was paid for and activated, Walmart has no record of it. There is only a measly address to write to to address the issue. I even went into the local Walmart store and they said it needs to be handled through the numbers and information on the back of the card, not through them.

    I figured that my situation was a complete fluke, but I just googled "walmart visa gift card problems" and I found a slew of people having the same issues and some were dated back from 2011!! As I have found so far, no one has been able to get their money! Shame on Walmart for allowing this scam to continue all of this time!

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    Verified purchase
    Online & App

    Reviewed July 27, 2015

    I had order this tablet online in April 14, 2015 and when the keyboard stopped working I went to the store to return the equipment or tablet to be told that the tablet could not be returned. I noticed that this particular store changes the return policy on their electronics. Coincidentally the tablet had only 15 days return policy but I bought this product online and was told they couldn't return the tablet. It is unfair that other electronics have a longer return policy when the tablet being it's an electronic doesn't. I have returned other electronics such as a Canon printer and that had a 90 day return policy. The printer was what was advertised to be. The printing setup changed with every printing job.

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    Staff

    Reviewed July 27, 2015

    Went to a Wal-Mart store on 07/23/15 to buy some beers. When paying at the self check out, it prompts some message, manager came in and asked for my ID. The only ID I have with me is a Matricula Consular (mexico). He said that he can't accept that ID. I asked me why he said that he can't sell me beer with that ID. I told him that any other employee on that same Wal-Mart or other Wal-Mart at a different location has accepted that ID. He said that they were not doing their job correctly. If that is true then why the other employees never had a problem accepting that ID and selling me beer. I'm 31 yrs old, Mexican, but they have no right to make me feel the way this manager make me feel. I felt so discriminated because I didn't have a Texas ID. Asked manager for his name. He said it was Leonel. Refused to give me his last name.

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    Customer Service

    Reviewed July 25, 2015

    I purchased a pool from the Galliano store 2 months ago. I have been back to the store for the last 3 weeks to purchase a filter. They never have any in stock and constantly being told they will order some. Last night a manager told me to go to Amazon and purchase there because I guess she was tired of me going back to the store. She also advised me that I could drive 45 minutes away to another Walmart. Now that's customer service! How do I get the filter I need for the pool I have purchased from the Galliano store??

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    Punctuality & SpeedStaff

    Reviewed July 23, 2015

    I worked for Walmart in New Mexico, moved out of state, put in my transfer well within a reasonable time frame. My first attempt to do the transfer resulted in walking into the room where the assistant manager was SLEEPING! T.R.E.N.T.O.N. who should NOT be in any type of manager position mustered up enough strength to wake up, pretend to know what he was actually doing and "put in my transfer". It never happened, had to go through 2 more people to actually get it done. HUGE run around and for nothing..

    After about a week of trying to get one of these brain dead idiots to get my transfer through I was told I would be "involuntarily terminated" because not only do they not know their ** from a hole in the ground they have NO CLUE what positions are available at any of the stores. This Walmart in particular has a hiring frenzy going on, all part time positions of course while they cut everyone who works their hours. Just give them enough hours so they don't have to pay any type of medical benefits. Way to go Walmart! I am a good worker and got screwed out of a job because their managers are incompetent, corporate suck **. I guess Walmart likes to pay managers to sleep on the job instead of rewarding good workers, the back bone of this ** company. Store #3732

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    Wal-Mart Company Information

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    Walmart Vision Center
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