Wal-Mart Reviews

Ordered online. Paid with credit card, when I received notice that my product was in went to pick it up. They couldn't find it. 2 days later they emailed me again saying my order was there, I picked it up but they never asked me for any ID.

Starting since before July 2017, I have been ordering items off Wal-Mart's site with 2-day free shipping. Just about every order I have ever placed, I have received damaged items, food items placed with chemical item, open items; including food, medication, and laundry items, as well as many many crushed items. The packers in their facilities place too many items in small boxes, place heavy items on top of delicate and fragile items, and throw as much as they can fit in one box without even taping the box correctly.

If you are buying online from Walmart most of the year it usually is painless. But try & get your order in first thing on Black Friday at midnight. You sit in front of your computer urging the order to actually go thru - kind of like when your favorite NFL team is running down the field - & you are screaming for what you hope is a touchdown - that's how I feel on that day - the little circle seems to go round & round forever & if & when your order goes thru you celebrate it as a win.

Their prices are good but their customer service in most stores are terrible. I bought something from site to store and went to pick it up at the Perris CA store. I went to pick it up 3 times. There was never anyone there so I could pick up my order up and no other person working there would help get someone. I never did pick up that order and never ordered from site to store again. It is the only store like that close to where I live. If there was another store like Target I would go there and never go back to this Wal-Mart.

Walmart is ok. Almost have to shop with them. It is better than it use to be but as usual never enough checkers. And getting refunds is not right. They give you credit. But you paid cash. That's not right and then only allowing so many returns when people shop there more the time. If I don't have to shop there I don't.

My purchasing experience with Walmart.com has always been great. The values are great, quality is good, delivery is wonderful and customer service is always so friendly and knowledgeable. I love Walmart as well. A+.

The products are great and the prices are even better and they have a huge selection of everything you can think of. I really enjoy going there as often as I can.

I love that I can order online and if I'm not happy I can return it right to the local Walmart. This is huge for me. I really hate having to repackage and mail items back.

Love shopping Walmart and their clearance aisle is awesome. Always shopping it. Hate checking out. Usually do self-checkout instead of standing in line forever. Always hate the checkout lines have for years.

Walmart is a great place to shop for they have just about everything. As to their prices they are not always the cheapest! Here in Oklahoma city there is really no competition so they can pretty much charge any price for their products!

Walmart stores vary in each mentioned category, but better prices can often be found elsewhere. Checkout lines need better management... Generally need more open with less talking.

Walmart has a variety of products, etc that I purchase throughout the year. Their shelves are always fully stocked and well maintained. I always find the products I need at Walmart.

I like Walmart because a lot of things are cheaper than other stores, but you can't always find brand names on certain things. Seems like they are trying to push their brand. As far as customer service you can hardly ever find someone to help you look for something.

This is about a microwave oven that I bought some months ago, paid for on line, and picked up at the Palm Springs CA Walmart store. It was easy to select and pay for the item on the Walmart internet site. Price and quality were very good. Price was the lowest I could find for similar microwave ovens. It also work reliably. However, the customer service was another story: When I went to the store to pick the item up, the customer service person at the desk couldn't find it or the order. After speaking with and being referred to numerous customer service people who all looked up the order on the computer, no one could find the order. This also involved numerous trips by them to the mysterious depths of Walmart to try to find the microwave itself. (It was a common model by a major maker. There was nothing unusual about it.)

I love Walmart. They have great prices and a wide selection of items. I usually use the self checkout because the clerks aren't always the most friendly.

When always asking personal questions to 99% to all employees within my Springfield PA location, they are personally still caring 100% everything for myself. They are easily not acting like robots, while logically attempting to fully please me about everything being asked.

I love the free shipping on orders over $35 which is not hard to do. I also have their credit card so I get extra rewards towards my purchases. I love having the option to shop in-store or online.

Prices were reasonable. Can save money on prescriptions. However, in principle, I hate Walmart because of the obvious liberal reasoning. They make a lot of money selling cheap crap from China, and could well afford to pay their employees much better. I only went there to fill a script.

Dry good are about the only thing I can purchase there. Produce/meat are not fresh nor of good quality. Service is horrible & they don't have enough employees to service their customers. Attitude of employees is terrible. I try to avoid WalMart at all costs. Last time there was a quick run in for gift wrap & gift card about 2 yrs ago.

I like the prices at Wal-Mart. Sometimes the produce isn't as fresh as other supermarkets but I like shopping there because I actually save money. The selection is more limited as far as choices but I don't mind. Most of the time I enjoy shopping there. The lines are always long but self-check is nice option.

I have found that most of the Walmart brands are very good. Customer service and in store online order pickup is easy and generally near the entrance.

Love to shop at Wal-Mart. Love the prices and the quality of things. I have compared prices with other stores and they can not beat Walmart prices. At walmart I can do all my shopping at one place and I am done for the day.

I first visited a Wal-Mart store in Charlotte, Michigan long ago. The experience was so horrible, such inferior products, store was a mess. I never visited Wal-Mart again until recently, some 30 years later. Much different than above - but I will not shop at Wal-Mart under any circumstances.

I shop at a multitude of retail stores but, when I started shopping at Walmart I realized that Walmart has become a one stop shopping for me, from food to paint and beyond.

I've been shopping online at Walmart for a few years and I have always been happy with my purchases, prices and the quality of the items I purchased. The only not too great area is the grocery shopping online. I've done it maybe four times and this last time, Walmart did not have 4 of the items I ordered so I still had to make a trip to the grocery store right after picking up my order.

I ordered online for a family member, I hate going in to Walmart because of poor customer service and attitude by employees as well as customers. Much easier to deal with online. Product came in earlier than expected.

I enjoy doing my shopping at Wal-Mart #02133 located at 5017 W. Highway 290, Austin, TX 78735, because of the excellent products and employees. I must point out one employee in particular, her name is ** and she works at the self service check out. No matter how busy it gets with checkout problems, ** is always there with help and a smile. Please acknowledge her for dedication and service. My wife and I enjoy her so much. She makes our day!!!

On June 4, 2017, at the Lakewood CO Sam's Club parking lot, an employee with a cart mule full of carts came towards my car. I stopped and he kept coming until he ran into my front bumper and put a scratch from one of the carts so deep, that it broke through the black coating and made a deep white scratch. I submitted a claim to be told:

It happened around 4:30-5:00PM on July 9, 2017. I bought a Phillips TV today in Walmart at 3132 College Dr Baton Rouge, LA 70808. The service guy at electronic department wanted me to pay at their station. So I did. They offered to help me to move the TV to the car but I declined. Before I even walked out of Walmart store, I decided to return it because my family wanted another brand.

I tend to shop at several WalMarts in our area, and all are basically the same. Poorly stocked shelves, apathetic employees. The stores are generally a mess... And the restrooms dirty. People watching is usually good.

Paid for a product online to pick up in store where it said it was available. Waited for more than an hour, product was not available even though I had received email that it was ready for pickup! Met with manager who could not find product at all! No longer use Walmart for any purchases!

Fast free shipping - and their selection is as good as Amazon. I find Walmart usually has better prices. Shop there first every time... then compare prices with other retailers.

It's great that we can order so many different things that we can't buy at the store. If there's ever a problem they try to resolve it right away. I did have 1 problem but that was with the distributor and it finally got settled. I just wish everything was free shipping.

Love shopping at Walmart. I can get most of what I need to buy in person there. The quality of their product have gotten better and the prices are good. However, they need to have more register open at all time. I'm disabled and have a hard time waiting in line for long periods. I will not do self checkout. I hate it and Walmart is trying to make the store do it yourself. It doesn't work for me.

The "ship to store" is a great idea. A trip to Walmart is not out of my way. And the shipping is free! Their prices are comparable with Amazon, although the selection of items might not be as great.

In general Walmart is easy to shop. However, if you have any questions at all, it can be enormously difficult to find a Walmart associate at all to find what you need or to answer any question - or even one that has proper command of the English language (or any ability to speak English).

The store is too big. The prices are so cheap that you have to know that Walmart contributes to the difficulties some great companies are having with maintaining quality and keeping employees. I had rather pay higher prices and have better quality as well as a sense of support to workers. So I try to not go to Walmart ever.

I can find just about anything here. Shipping is good and pickup in store is great. In the past I used to have problem where for some reason, they would cancel my order but lately pretty good.

I have only done online ordering a few times and experience was good but shipping was high when in store pickup not an option. Free shipping will help.

I have been ordering merchandise from Walmart for years. A majority of the time I have it shipped to the store for the "free shipping". This time, being laid up with health problems, I have had the merchandise shipped to my home. I had ordered 6 summer dresses, printer ink and a pet toy, in all. Everything came "bits and pieces" so to speak. According to the notifications from Walmart a dress was being shipped on Saturday. I received a box on Saturday from Walmart with a box of Sweet Tea. Wow was I shocked to say the least. $13.50 for a box of Sweet Tea with no packing or receipts of any kind. I was very disappointed. I have hopes of the rectifying this situation.

Generally, Walmart has what I need at a reasonable/Great price I can afford; however, location of items changes too often. The only negative experience has been bananas that never DID ripen, even after 45 days!

I was looking for a pie cutter and website showed in stock. When I went to purchase, they never heard of it. Not the first time I have tried to purchase item shown on website to find not available in store.

Too little. Never have what I need. We need a bigger Walmart in Plaquemine, LA. I think one would do real good here. A lot of times I go to Port Allen or Baton Rouge.

Unfortunately, I usually end up not finding what I need, or the quality is poor. The Polly Pockets dolls broke immediately after opening the product, won't purchase toys from them again.

Love the prices and like the selections at the "super stores". Do not like shopping at the "big" stores. Prefer the neighborhood market, but selections are limited - and subject to frequent change... ie: Here today... gone tomorrow! When management is questioned about why items are no longer available, or whether the store will be getting more of same - NO ONE seems to be able to supply a definitive answer! Very irritating!!! I thought the answer might be that the items don't sell well at this location - but that is CLEARLY not correct. It may be a "come on" to go to the "super store" nearest you. My local market FREQUENTLY runs out of regular items, and restocking often takes forever, so I am gradually weaning myself away - and shopping more at other vendors. I guess Walmart makes so much money that they don't really care about customers' attitudes - or getting good commentary. Very disappointing.

The employees are like mindless robots. Absolutely no merchandise knowledge not even an offer to find things out. The store always seem dirty and the restrooms are disgusting. I never go to their stores anymore.

The store had been rearranged and I couldn't find where the cereal I wanted was located, the worker was very helpful and showed me exactly where I could find it. The cashier was very courteous, she made sure I had all my bags before I left.

I like the service they provide and helping people that needs jobs. People are real friendly and nice. They will work with you on any problems. I will shop at Walmart as long they are in business. I love the different stuff they have. They have a big variety on things.

Shopping at Walmart is easy and convenient. Walmart is a store that has everything a person can want and need, but they don't have employees to support their store. They never have enough customer service representatives, or the floor supervisors doesn't help out. Their employees never seem too happy to working or working for Walmart. The cashier never seems to be happy, but they do their best in getting your purchase made. One thing I like about Walmart is they give everyone a chance to work for them, no matter your age or gender or your background.

Wal-Mart almost always has what I need. Clothing, pharmaceuticals, household items, and cards for friends and family. Those are only a few of the articles I have shopped for this year.

They are a good value for food and appliances, electronics and household and OTC drug items. But their pharmacy prescription leaves much to be desired. They are really bad when it comes to filling a new prescription or one that they run out of, leaving customer to scramble to fulfill a script.

My sister use to work at Wal-Mart, but she works at another one now. I go to Wal-Mart to shop because it is close and they have a lot of the things I need to get for my house, and my husband to take for his lunch. Also I get all my paper plates and stuff like that there. They are easy to find. And the people there are friendly and I know most of them by name.

Ordered a Hoover steam vac. from Walmart.com on 1/2/17 and returned it because it was missing a part. My replacement came around 1/28/17. Was going to use it for the second time and the motor made a loud noise and it wasn't sucking water. Thinking it would have same return policy like a walmart store, but at walmart.com. 30 days really!!! I will not EVER purchase online or the store again! You have lost a customer that shopped every week.

They sent my husband the wrong order, said they were going to fix it, then sent the wrong order AGAIN and it was LATE. They send contradicting emails too regarding delivery dates, how they are going to fix the problem and what we the customer need to do. We mistakenly took the survey they sent us and gave a good rating because they promised they were going to rush the correct order to us, but they didn't. They promised me two day shipping on a different order but it was VERY late and they refused to give a discount or offer to remedy it in any way.

I compared prices and items on many different websites before settling on Walmart. The great thing is we have one nearby so I can pick up my order and save shipping cost.

Seems easy right? Click and pay? Wrong! Walmart is as bad as the rest when it comes to determining how items are shipped, pick up at the store or available in the store is impossible to determine. Dealing with the people in the store is even more of a nightmare, very very rude people work at Walmart.

Walmart is usually great but at times it does have problems like once you start buying a certain product then they like to stop stocking it or just don't have it on the shelves and when you talk to a person in charge and they say they will handle it... it never gets handled.

I shop regularly at Wal-Mart. Most associates are helpful if I ask a question and many will take me to the item. Regardless of all the jokes and fake news, I like and save shopping at Wal-Mart.

Great place altogether. I shop in the store and online. Online shopping gives you a better selection and great deals with promo codes. Free shipping is what most people are looking for. And everyone knows you cannot just go to Walmart and come out with one thing. A+.

Customer service rep's lack knowledge and training - I assume because of the high turnover rate. Household goods and items are usually well priced; groceries and food items are comparable to local grocery stores.

Biggest complaint is long lines at checkout. Some cashiers do their jobs satisfactory but others chatting with coworkers, ignoring customer. Same with customer service. Lines build up, customers frustrated and finding an employee to assist but told it's not their department and walk away. Not worth a pay increase if not doing job with enthusiasm or good work ethics.

They sometimes don't have the product I'm looking for. They want you to bring the UPC code in so they can order it instead of going to their logs they keep to find the UPC code to order the product. The free survey is BS. You have to buy something to get a chance at their offer. Nothing free there. Very disappointed in their survey reward.

The reordering and restocking at the Hwy. 70 Walmart in Clayton, NC is non existent. It takes months for them to reorder simple grocery items. The clerks and managers are rude and don't give a damn if you come back or not.

Going to Walmart is always an experience for me. You can never find anyone to help you find something and when you do they send you to the wrong aisle. Pricing is never actually what it is advertised as usually in the ads so you either argue with somebody or you don't. They say they compare pricing but you have to find a supervisor or you hold up the line in the checkout that in itself is a harrowing experience. You have two lines open and like 6 people waiting in each of the lines and nobody helping. Walmart is not a very good place to go unless you're looking for just one item and usually it's going to the garden center and then hopefully there someone there that can ring it out.

On Monday, May 15, 2017, I went to the Walmart in Lino Lakes, MN where I purchased 3 pounds of their All Natural 80% Lean Ground Beef. I brought it home to make a meatloaf for dinner. When I arrived home, I immediately emptied the meat into a clean bowl, added two eggs and some bread crumbs (which I purchased from Walmart also), mixed it up, cooked it in the oven, and then onto the table for dinner. My second bite of the meatloaf I found one bone, my next bite, even a larger bone, a few bites later, a staple... I have attached a picture of the what was in the meatloaf.

I bought an item June 24, 2017. 24, 25, 26, 27, 28, 29, 30, 1, 2, 3, 4, 5=12 flipping days shipping!!! FEDEX had to drive past my residence in order to deliver it to the New Canton post office!!! I called post office and picked up item at approx. 2:15 pm the 5th, or it would have been another day before it was delivered!!! Walmart's 2 day free delivery is the biggest bunch of hooey advertising that has come along in a long time. Stop leading people to believe this, and then offering free shipping, only to find out that it does not apply to this item. When I finished processing my order, it was then, and only then, Walmart.com displayed the delivery time, and only after I had paid for the item!!!! It did not even give me more shipping options. I would have paid for earlier delivery. I will pay their competitor the next time I order something. Walmart were not even the best price for the item!!!

Walmart is a big box store. You can't get any help finding items. Unless you know where everything is, don't expect to find it. There's a large variety so you can find a lot of items. You can also order online and pick up at the store.

Walmart is good for convenience and one stop shopping. Lately their prices have been riding on everyday items so they are not the great value they once were. Customer service is practically nonexistent. Not only is it next to impossible to find help on the shopping floor, the waiting time at the checkout has become horrible! I personally have willingly paid more for an item to avoid the hassle of shopping at Walmart.

I love everything about Walmart... You just can't go in for one thing. If I can find exactly what I want trust and believe, I'm leaving the store with something.

About three (3) months ago I purchased a DVD to add to my ever growing collection. They sent the wrong one. I needed to return the DVD, which took Walmart forever and a day to come to their senses and send the correct DVD. I had my sales slip and the necessary forms to return it, it was in the original packaging etc, but due to unforeseen problems it was not returned in the expedient matter required. It was after the thirty (30) day return policy. I returned it on day thirty one (31) and the run-around was totally inexcusable. It took several managers to come to an agreement and the correct DVD was sent. Needless to say I was not happy.

As always with any company, Walmart needs to appreciate and value their employees with incentives, bonuses, and good benefits for ALL employees! Content and happy employees "equals" awesome customer service! Walmart definitely makes plenty of money to do so! Your company is only as good as your employees!

I wish they would protect the environment, but as a store they have a lot and most of the time they are helpful. But I wish they would not build these places near little mom and pop stores. I also wish that they would not undersell mom and pop stores deliberately, forcing them to go out of business, and then deliberately raising their prices. Wal-Mart needs more moral development.

My experience with shopping at Walmart has been alright. I have never had a major problem that could not be resolved. The returns are a bit different as they could do something to improve the service there. The customer service employees seem to be resentful that you are there in the first place returning anything. I get the feeling they are there to clock in and clock out and are not interested in even giving you a smile. Walmart gets an overall rating of 4 from me.

Wal-Mart has been very good to me! Whether I purchase in store or online, they are very easy to work with and will let me return with no complications... I even ordered online and returned to store... no problem!

Walmart is the only place that I will shop. I been a Walmart shopper for at least 15 years and never had a bad experience. Walmart is the best. I always find what I need and the prices are good. Thank you.

When you finally locate someone who works on the floor they have been so poorly trained that they make finding the item that you want more difficult.

Every employee is so helpful. I had one customer service rep., walked me all the way to the manager office even though he wasn't going that way and was going the complete opposite.

I received a Bike seat from a "third party". The seat didn't fit the bike and was very shoddy. After many attempts to return, [they kept giving me the runaround!] I contacted Walmart directly. They promised to "escalate" and that they will deal with me directly. But nothing happened. I contacted them again and now they say that only the "market partner" can handle returns. I will go back to doing business with Amazon, Costco, Target Home Depot etc... and leave Walmart to the very patient uneducated consumer.

Without a doubt, visit and shopping in Walmart was/is wonderful since you have almost everything in one place and not less important the employees are amazing.

Walmart has no ETHICAL BUSINESS PRACTICES whatsoever. I have caught them multiple times where the display item on the shelf just looks like what is in the box below it. One of many examples on the shelf is a $400 DVD PLAYER under it is a stack of $120 DVD players that on the front look just like the display. If you ask them why load enough they will sell you the $400 display model $120 and if you ask they will take another 20% off since it was a display JUST TO GET YOU OUT OF THE STORE. This can happen every time you go to WALMART. Most people don't realize how much money WALMART has made of its TURNSTILE BAGGING THING they have 20 years ago they were returning $300,000,000 in inventory back to the shelf. Its gotta be a BILLION by now.

I don't think the roll-back prices are low enough, it's supposed to be more affordable than other shopping malls but to me the prices are just too high. Too crowded, don't see how it's supposed to be cheap when it's higher than Save-A-Lot or Sam's Club.

Walmart makes it easy to shop online. The site is easy to maneuver and find what you are looking for. If there is a problem with your purchase you can return it to any store. Great!

Buying things from my Walmart online is a great way to get the items that the store no longer carries. Stay home, order and have it come right to my door. Is a great thing.

I like to shop the clearance at Walmart and try to find items to donate. Sometimes it's a frustrating experience, especially when the staff isn't helpful on scanning prices. The checkout is always easy though.

My experience shopping at Walmart is usually very positive and bargains are easy to find. Most items I am looking for they have. I usually use the self checkout but when I use a regular line the cashiers are nice.

I am pleased we have a Walmart close by. It is very convenient to do "one stop shopping", as I am not a person who likes to shop. Usually, Walmart has what I need and I can pick up a large variety of things during one visit. This is what I like most about WalMart. I often find that there does not seem to be enough clerks at check out. I hear (when inquiring where the clerks are) that "this is all that showed up today". I'm originally from the north and now live in the south and never found this to be true in the north, but that may have changed there as well. I don't like this attitude but believe that WalMart could be more selective with whom they hire (since this seems to be an issue).

Great experience to have delivery to home. However it would have helped to include that each package was part of total amount to come, i.e. 1 of 3 total. It took over 4 days for all the items to arrive. Two of the articles, the boxes inside were crushed but the outside was fine and the contents were not damaged. One was a gift so it will need different wrapping techniques. Overall I would order from them again.

Walmart offers many products at a good value. However they seem to have a poor restocking plan as they are often out of stock. Customer service is generally very good but some sale associates could use more training in problem solving.

Walmart is by far the ONLY place where I can get what I need in bulk and cheaper (though their prices have been rising lately). I am also happy to see the senior citizens that Walmart hires as many of them are not considered worthy of hire and that makes me happy. The clientele is substandard and at some times a bit sketchy. I understand that Walmart caters to a type of buyer but the one I go to have a scary bunch of people shopping there!

I ordered 2 dog life jackets online at Walmart. Didn't realize the seller was from CHINA! The items I ordered are too small. TRY getting a hold of them! It is only via text and they sent a voicemail that I cannot understand! They want me to send them my order no., personal information, and purchasing information connected to my order!!! I said no to all requests to them. I am reporting WALMART online ordering and this seller from Marketplace that sells through Walmart to the ATTORNEY GENERAL'S OFFICE RIGHT NOW! If I had known how costly and difficult the order of only $35 was then I would have never ordered it from this seller via Walmart. Beware if you order from Walmart online to watch WHERE the seller is from before you pay for your order!!!

I love shopping online and in store. The employees are very friendly online and in store. Sometimes a little problem when I go to pickup my purchase but they are very helpful.

I always find what I need at Walmart and if I don't I can always ask someone where something is and they tell me or show me. They are always courteous. I have found many great deals. I can shop there and get what I need in one place instead of having to go to several other stores. The only problem I have had is getting a disability cart when you need one. They are either out or broken down.

This is no criticism of Walmart staff because they are underpaid and overworked; however, it can be a challenge to find someone to help you. Also, the Walmart in my neighborhood does not keep good inventory on all departments.

I really had a very good experience at Walmart. I never thought I would have a brand new TV. I had a pretty old one and Walmart had them so cheap that I finally got one. I ordered it online and went to pick it up it was very easy. I am really happy now with it. Walmart is so great. Thank you Walmart.

The last time I shopped at Walmart it wasn't a good experience. I wanted to get an outfit and at the time there was no one to help me. I end up getting the outfit and when I got home it was the wrong size. During that same day it was very busy. Most of the time there is someone ready to check you out but not this time. I had to stand in line for a while and wait. People was everywhere waiting to be check out.

Walmart is a great place to shop if you're looking for a variety of products! Plus, most items in stock have fairly reasonable prices. Plus, there are 2 walmart stores within my vicinity that makes it easy for me to drive to.

I have bought several items from Walmart for a lower price after researching the same item at different stores. It is the exact same item (maybe a different color or something insignificant) for a lower price.

Store is FILTHY. Check out lines are horrendous, poorly staffed and VERY slow. Recently went due to they were only ones that had a compatible phone charger. Discovered that Walmart closest to my house charges $8.30 MORE for exact same charger, than the Walmart 3 miles down the road. This is in same city. Appears Walmart rips off whatever consumers they figure they can get away with.

I am greeted as I arrive and store personnel are available whenever I need help finding something. They create a happy shopping experience. I find items that are advertised on tv close to the checkouts.

Please put one on beach side Daytona Beach. I can go and get all the things I need in one place. It is perfect for someone who really isn't much of a shopper.

Time after time going into Wal-Mart the staff is not helpful. Never can you find someone when you need them. At the self check out 9 times out of 10 the computers freeze, or tell you you're doing something wrong and you have to wait for help which is always slow to come. There is too little staff in the store. The location I am near closes the deli up to 30 minutes early and they ignore you while you wait to be served and they act very irritated they have to help you. I've talked with management about this but it goes nowhere.

My nightmare with Walmart.com started from 6/20/2017 when I tried to order a computer power supply and pick it up from local store. It was canceled instantly for 'security' reason, even though I have used the same credit card ordering a bigger ticket item 3 days ago from Walmart.com. Fine, I switched to another credit card, same thing. Call in 1st time, was told the cancellation will be challenged and I should be fine after 30 minutes. Waited 1 hour and ordered again, same cancellation. 2nd call, was told the same thing, and I was stupid enough to try it again. 2 hour later, 3rd cancellation. 3rd call, this time they agreed to elevate the issue and asked me to give 1 day. I did, and 4th cancellation. 4th call, was told to give 2 business days before the reordering, I did, and 5th cancellation.

Wal-Mart customers made Wal-Mart as big and as rich as it is. But, I don't think Wal-Mart knows that major fact. To show their appreciation for keeping their parking lots and aisles filled with shoppers, they make sure all their avocados are black when you cut them open. And let's not forget their collard greens, which are rubbery and often discolored. Their iceberg lettuce is not kept cold or even cool. They keep it in the middle aisle where they keep onions. Too many other things they do to insult the intelligence of their faithful customers to mention here.

I love shopping Walmart because of the bargains and because it's the best place where I can afford to buy what I need (I live on a fixed income.). There is usually always plenty of store stock to chose from.

Walmart is cheaper than anyone else. Don't have a large food budget. Can't afford to go elsewhere. Clothes are cheap, but they don't hold up, not with young'uns.

In-store Walmart personnel is usually very good and helpful. Online purchases - pick up in-store get lost and takes a great deal of running back and forth trying to find out whether the product has been shipped. Often, it is such a trying process, I get tired, frustrated and leave without ever getting the ordered item.

They have no competition here. We no longer buy electronics, appliances etc. there as they are nothing but junk. Food items are always out because orders don't go in early enough so they are well stocked but paydays. We have very little choice but to travel to another town for groceries etc. Ruined one Christmas because 3 items did not work and had to pay company to mail table computer for repair and still did not totally work then and was told tough cookies. This is the junk Walmart sells.

I was very pleased with the ease that I experienced finding, ordering, and shipping the stroller/car seat combo to a different destination. I was able to purchase it and send it to them with plenty of time for it to arrive prior to the baby doing so. Walmart's site is very easy to navigate through.

I ordered diapers online for my friend who did not have money to buy diapers for her son. She needed them that day--I had to change the quantity of the diapers several times as other size boxes weren't available for same-day store pick up. After all that, I didn't receive the text that my order was ready until the next day. When my friend brought this up at the store, the employee had no response and he had no idea.

In most cases, Walmart is fine if you don't need customer service. I recently went to look for a sport watch, I had checked Amazon and knew what I wanted. They didn't have the watch, but if I did want to purchase it, 2 couples that had called for Customer Service at Jewelry had stood there 15 minutes and still no help. I had another item to purchase but could take it to the check-out--they were still waiting. Bad business practice on the Customer Service aspect.

I shop at Walmart regularly. I have had problems and have gone to ask to see a manager. At least 10 times that I requested a manager, I was told that the manager is off duty or not in today or not available. I went as far as phoning the head office to complain right from the store and this did not make a difference. I never received any feedback from the head office, but only an apology from the person at head office on the phone. Was told that there should always be a manager on duty.

Actually, I need WalMart. The prices, quality and in/out process is usually good and quite fast. Customer service in meat and at the checkout is helpful and courteous. With groceries as high as they are I like to shop WalMart.

Walmart used to be better. I have started shopping elsewhere on a daily basis. Prices are no longer the best. Now I must look at prices and try to decide -- "Is it worth my gas to drive to Walmart?" - most times the answer is, "no".

Easy on line ordering and store pick up. Best price around and quality product. I ordered a card table and chairs that were padded. Very sturdy construction.

Lines were too long. Too few cashiers open. Store wasn't very clean and organized. Cashier was friendly. Lots and lots of employees just walking around but not helping anyone. Hard to find sale items.

Been shopping with Walmart for years. Great selection of items, easy returns and great customer service. Love the self check out - it's quick and easy. They also have clean stores and convenient locations.

Walmart is very affordable. I'm so happy with all their products. I'm happy we have competition with keeping the other large food chains prices lower.

While Walmart may have low prices, the shelves are usually empty. Seems as though they are either always out of stock, or the stock does not leave the storage area. If you can find a product it is usually of good quality but be sure about the purchase. Customer returns (or any customer service for that matter) at this Walmart are horrible. The lines are long, the wait is unbelievable. I can't say that (this particular) Walmart in Hammond IN is more interested in taking your money than they are in returning it, because the lines at the check-out (even the self check-out) are just as long and slow. There have been numerous times that the check-out lines have been so long and slow that I've was forced to abort the whole mission. I now go to Walmart only when I have no other choice.

Some of the associates are not really willing to help you at all. Some are really stupid or arrogant. But then there are the few that actually know the products & want to help you.

Way awesomely cool experience, they even had a item we couldn't get from our local plumbing store. I have had reliable service, I like being able to use the app to pay at the checkout, and ordering online is my most favorite. I hate crowds.

The store in Douglas was clean, bathrooms are clean. As customer that means a lot. When I went in the store I spent close to three hundred on the house and about 2 on clothes. No one was in Electronics. I wanted to ask when a movie came out but they did get the answer for me when I ask at the front cashier.

Wal-Mart has poor quality. I was told I bought enough to qualify for free shipping but one of the products shipped from another vendor so, I was charged 6 dollars for 3 light bulbs. No more Wal-Mart.

We were able to furnish my daughter's 1st apartment in a matter of days with easy ordering and fast shipping. She finished her kitchen with a simple but nice set, and the children's bedrooms with fun decor.

Walmart online buying has changed a bit. They use to accept PayPal across the board, but not anymore. I have found some hard to find items on their site that nobody else offered and that's a real plus. They still need to work on their customer service.

I recently made a purchase of exercise equipment. I hadn't ordered from Wal-Mart online before so I was a little skeptical about quality, shipping and Service. I got a pleasant surprise. Everything was handled very professionally. I was updated on my order every time it moved. I always wonder about products that require some assembly. I was afraid that the packaging would be in bad shape and there would be missing hardware or parts. It arrived ahead of schedule and in perfect condition. I am very pleased and recently placed another order with them.

Walmart is my favorite store to shop. There is always a great variety of items at great prices. I feel that you get great value for price paid. The employees are always friendly and helpful.

I enjoy being able to shop at any hour of the day or night. I've experienced a wide range of customer services and it's always a guess as to whether I will have good service or bad. I think the marketing experts have done an excellent job with product placement to stimulate shoppers to buy.

Customer service is terrible. They treat you as if shop here or don't. The only reason I do shop there is because is one of the few grocery options in our town and their prices are cheaper than the other store.

Be prepared that you will not find help easily and you will not be disappointed in your shopping experience. Wal-Mart's prices are not as low as they used to be so do your comparison shopping online.

Stadium Wal-Mart automotive services - Extreme lack of Care for their customer. Called me to automotive and did not have the services completed. Very insecure when I began watching. Rude and the last to work on the tires and the work today could not have the completion because there happens to be problem and to fix the problem a thing needs sawed off because of the seeded problem the automotive department caused before.

Good pricing. Would have gotten them 2 stars; but you end up paying more anyway!!! I see by the other reviews that I am not alone in order problems! Basically, I ordered the product and was delivered March 29. A couple of weeks later I went to put this daybed together and noticed that there was no pop-up trundle included AS ADVERTISED. I then called the customer service number and spoke to a gentleman by the name of Tyler. I told him that the daybed advertised said it had a pop-up trundle and he did indeed confirm ad was wrong; he mentioned that there was a mistake and that this product did not have a pop-up trundle simply a rollout trundle - floor level. He then told me that I could put the product out on the front patio and it would be picked up by a company called Seiko and I would receive an immediate refund but would not show up for one to 3 days in my account.

If you're ordering online from Walmart, it's real easy, and I've never had any problems, the store itself is another problem. The store I go to has some awfully rude women cashiers, they could do a whole lot better there.

I've been shopping at Walmart for a few years now. I buy a lot of things for my cats. Every time I buy cat furniture or scratching post they look just like the picture I saw when ordering it. When I buy cat treats or food they are not broken up when I receive them and I don't end up with a bag of crumbs! I also bought clothes for myself and they always fit well and are always worth the money. I also get all my health needs. In fact I get most of what I need from Walmart.

I prefer Wal-Mart to Fred Meyer. Both are crowded and chaotic at times, but I feel the pricing at Wal-Mart is more consistent and honest. If you don't know your prices when you shop at FM, you might pay less for one thing, but more for some other item. Wal-Mart has consistently reasonable prices and the quality of products is about equal between all the big-box stores.

Shopping at Wal-Mart is great. They generally have most of the items that I'm looking for and the prices really are good. I also like ordering on the website, it's very easy and convenient.

Shopping Wal-Mart online is much better than in the store. I shop weekly at store and am about ready to change to another because of so many empty shelves in the grocery area. The rest of the store is okay though.

I have shopped at Walmart both in the store and online. My store experiences are limited because I find that when the store is very busy, it's difficult to find products on the shelf, availability of staff to help answer questions, and get through the checkout line is very long. I try to shop during the morning when they are the least busy.

To me Walmart is great. Quality of merchandise is great, good prices and good customer service. Best things you can buy. They have what other places don't so I use Walmart!

I get my biggest and best products from WalMart online and they are always on time with delivery... Can't wait to get my next purchase, WalMart online is awesome and the greatest deals EVER!!!

I love the fact that Walmart literally sells everything under the sun and that their pricing is super reasonable. However most of the associates on the sales floor are of no help whatsoever, and usually talking personal business to each other.

It doesn't take long to get in the store - some of the aisles are smaller than they should be others are larger than they should be. Once done shopping it takes longer to check out than it should, considering the amount of employees I see walking around the store.

Depends on day and time you go. Way too many shopper families/friends blocking aisles, not caring if someone is trying to get through. Teenagers getting high in cars in parking lot and whatever else they do! They need security (besides cameras) to avoid loitering problems in parking lot! Lebanon, TN.

The stores are usually trashed, all the staff are up at arms when asking questions. They don't help my local economy a fraction of a percent. Always kicking crap in the face of our local farmers.

I have used their website many times, if I have ever needed to return an item it is never a problem. I like to free shipping when it is a store pick up.

Really poor selection of regular merchandise, especially on first of month. Don't keep shelves stocked. Out of half of stuff on shopping list. Don't care attitude. Have started shopping at other stores more often.

I purchased a TV from Walmart to be delivered to a local store. Delivery was to take 9 days and I was ok with that. On day 10, the TV didn't arrive so I contacted customer service. They gave me a discount and said the TV will be able to be picked up by Sat. Well, Fri I got a call that the TV was returned to the warehouse. Walmart delivered it to the wrong store, so instead of contacting me, they just returned it.

Shopped at Walmart.com for grocery items that were available for 2-day shipping. As you can see below this is how the package arrived. Chemicals mixed with my food which were both open for cross-contamination. Contacted customer service, only for them to tell me that they cannot ship an overnight replacement so that I can have my items that I need, And it would take five business days to refund the money back to my bank so I can replace the items myself. This left me no choice but to drive to my local Walmart myself and exchange the items. No customer resolution come of this, and resulted in me "the customer" having to do the work to fix the problem. Completely unacceptable in terms of customer experience and satisfaction.

I am so sick of the runaround, my husband is a trucker and doesn't have a bank account that he can send money from so we use Wal-Mart to Wal-Mart every week and EVERY WEEK we have issues with them wanting to review it. EVERY WEEK stand here at Wal-Mart waiting for them to fix things over the phone so I can get my money to pay bills and feed my children... I'm so sick of it!!!

I have been a Walmart credit card account holder for a few years. Today, I found out my account was cancelled. I have ALWAYS timely paid my account online. Last month, unbeknownst to me, my bank account had been hacked. I had made two payments to Walmart online and they were rejected. I called Walmart regarding this and made other arrangements to pay for the rejected online payment. Walmart cancelled my account because of the rejected payment, even though they knew I was the victim of an online hack of my bank account. I have other credit cards and timely pay same. I have never encountered anything like this.

I tried to buy a 15x48 swimming pool two times from Wal-Mart.com. The first time we waited for two weeks and it never came to the store, so I called them and they said it was out of stock. So they canceled the order and refunded our money. We paid with PayPal and they would only give us a gift card back, they won't refund the money to PayPal. We found another pool that was in stock, we paid for it online and a few hours later they canceled it again. Every time we ordered the pool it was in stock. Wal-Mart keeps canceling it. Then we tried to buy a Visa gift card with the Wal-Mart gift card so we could buy a pool somewhere else before summer is over, they canceled it too.